3 WORDS That Can BOOST Your Engagement 60% 🚀 Airport People Movers Are Not Rides! Jay’s SCOOP | Ep. 407

5 Sep 2025 · 11 min

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In short

Podcast Notes: Do This, NOT That - Marketing Tips with Jay Schwedelson

Episode Title

3 WORDS That Can BOOST Your Engagement 60% 🚀 Airport People Movers Are Not Rides! Jay’s SCOOP | Ep. 407

Episode Summary

In this episode, Jay Schwedelson highlights the critical impact of the first word or words in emails and social media posts on engagement. He provides fresh data from platforms like LinkedIn, email, and Instagram, revealing how these initial words can drastically improve reader interaction. The episode encourages marketers to reconsider the importance of their opening words rather than focusing solely on the content or marketing hooks.

Key Concepts

Importance of First Words

  • First Word Impact: The opening word or first three words in subject lines and posts are crucial for grabbing attention.
  • Misconceptions: Marketers often place too much emphasis on hooks and detailed content rather than the very first words which can determine overall engagement.

Platform-Specific Insights

  1. LinkedIn
  2. Mobile Notifications: Only the first three words are visible in mobile app notifications.
  3. Engagement Boost: Strong first three words can increase engagement by 45-60%.
  4. Effective Word Types:
  5. Contrarian: E.g., "Everyone is wrong..."
  6. Commanding: E.g., "Stop doing this..."
  7. Relatable: E.g., "I messed up..."
  8. Authoritative: E.g., "Three things every..."
  1. Email Marketing
  2. Promotional vs. Non-Sales Emails:
  3. Non-Sales Emails: First word examples that yield a 20% lift include "Why," "Stop," "Invited," and "Most."
  4. Sales Emails: Words like "Last," "End," and "Just" are effective for driving urgency.
  1. Instagram
  2. Engagement Timing: The first two seconds of video content are crucial for capturing viewer attention.
  3. Content Strategy: Prioritize what goes into the first two seconds of your Instagram posts.

Behavioral Insights

  • Understanding audience psychology is essential for crafting engaging content.
  • Words can evoke emotions and prompt action, thus marketers should strategically select them.

Tips and Takeaways

  • Focus on First Words: Allocate more attention to the first word or three words of your marketing messages.
  • Analyze Data: Regularly review engagement metrics to understand which words resonate best with your audience.
  • Experimentation: Try different opening words and monitor the impact on engagement to identify which formats work best.

Fun Segment

Since You Didn't Ask

  • Jay shares a humorous rant about airport moving walkways, emphasizing etiquette and the frustration of travelers blocking paths.

Additional Resources

  • Jay's YouTube Channel: [Jay Schwedelson on YouTube](https://www.youtube.com/@schwedelson)
  • Jay's TikTok: [Jay Schwedelson on TikTok](https://www.tiktok.com/@schwedelson)
  • Jay's Instagram: [Jay Schwedelson on Instagram](https://www.instagram.com/jayschwedelson/)

Conclusion This episode serves as a reminder of the immense power that the right words can wield in marketing. By honing in on initial word choices across different platforms, marketers can significantly enhance engagement and effectiveness in their campaigns.

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Transcript

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0:00Welcome to Do This Not That, the podcast for marketers. We share quick tips, things you can do right now, and then we add a little bit of chaos at the end of every episode. We also keep it short, like this intro. Let's check it out. We are back for the Do This, Not That podcast presented by Marigold. And by the way, we've got a bunch of new listeners. Thanks for being here. And just so you know how we do it, I ripped through some tips and tactics really quick. And at the end, we have this section called Since You Didn't Ask, which is totally ridiculous, which has nothing to do with the Brooklyn Bridge.

0:31But anyway, that's the format. So let's jump into what we actually do here, which is get into the thing. And the thing that we're talking about is the very start of your email, the very start of your social post, the very start of that LinkedIn post. This is not about a hook. People get it all wrong. And there's new data I want to share about the critical, most important thing in those emails and in those social posts. It's not the content that you're promoting. It's not that sale that you're promoting. No one cares about the nurture stream. No one cares about your copy in your email. No one cares about any of it.

1:08The thing that we don't pay attention to that changes whether or not we get engagement is literally the first word of your email subject line. The first three words on your social media posts. This is not about writing a hook. A hook is a whole idea. Forget about the hook. we need to take a step back and think about literally what is the first word that we are using because that is actually what's going to determine whether or not somebody reads the subject line, reads the social post, opens the thing, interacts with the thing. And I have some data here on exactly what those first words should be and why.

1:53And now you're like, I'm really going to pay attention to a whole episode about a word or about the first three words. And yeah, the reason is you spend so much time on everything else. Oh, we got to get the landing page right. Okay. Do we have the nurture sequence going after they sign up for the thing? Do we have the welcome email after they buy the thing? Do we have all the copy in that social post? What are the images in that social post? Who cares? Nobody is going to see the thing, read the thing, do the thing, buy the thing if you don't nail that first word or that first few words. So first, let's talk about LinkedIn, and then we'll get into email and Instagram.

2:31So if you post something on LinkedIn, the first three words that you write in that post, I'm not talking about the image. I'm talking about the actual copy in that post, the first three words, not the first sentence, not the hook. I'm talking about the first three words. the algorithm actually shows the first three words only on the top line of the notifications on the mobile app. Okay. So if you don't nail those first three words on your post, your engagement goes down massively. Social insider said that those first three words, that first line right there, getting on that first line and getting it to be strong and engageable, increase your engagement by 45 to 60%.

3:17So what are the words on your LinkedIn posts? What is the format that will get them to then interact with the post? These are the things that do the best according to all the most recent data. First is the idea of contrarian. If you start out your post and say, everyone is wrong, uh-oh, boom, hits you, right? You're going to continue. or if it's something like a command, stop doing this. I know how cheesy this sounds. I can't believe we're talking about three words, but this is what we need to be thinking about. Or being relatable. Relatable is everything. I messed up. People will keep going. Or authoritative.

3:56Three things every. The whole point of this episode is to be very, very intentional and to think about the first word, the first three words. What about an email? Now, so for promotional emails, okay, literally the first word of your subject line, I'm not talking about the rest of your subject line. I don't care. The first word of your subject line is what really matters. So let's break it out into two groups. There's sales emails and like promotional, like discount, whatever. And then there's non-sales related emails, content, whatever. So for non-sales related promotional emails, the words that really will work, These words actually give you a 20 % lift in overall open rate if they are your first word.

4:41And the words are why, stop, invited, and most. So when you say something like stop, it actually gets you to stop whether you realize it or not. When you say invited, somebody gets excited. They're invited. They don't realize it. You're invited to the latest blah, blah guide. You're invited to the new webinar. You're invited to some other piece of garbage. We like being invited. and then most are most read blog posts, are most downloaded piece of content, are most blah, blah, blah, blah, blah. So why stop invited most? These are the words. Now, if you're promoting something, a sale, okay, the words that are going to give you the biggest boost at the start, your first words are going to be the word last, end, and just.

5:22So when you see an email that says just in or ends today or last sweater in stock. Why are you buying a sweater? It's very hot out. I don't know. The point is, don't just write a subject line. Think about how it works. And how it works is that word, that first word gets them to the next word. It also on Instagram, Instagram came out just last week. And they said the most important thing on getting Instagram engagement, Number one, their number one format are Instagram reels, the videos. And they said it's all about the first five seconds. Now, that's kind of obvious. To me, it's more about the first two seconds.

6:05Okay, there's a lot of data out there that says the first second and a half is where they're going to decide if they're going to go further. The bottom line is if you're just saying, okay, what should we write the post to be? What should we write the subject line to be? And you've spent all this energy on this offer. You got legal to approve it. You've had people design it. You've worked on the copy and the landing page and the flow of after they sign up and whatever. And then you don't focus on the littlest thing that has the biggest impact. Nobody's going to see your stuff if you don't focus on this little, little thing that has a huge, huge impact.

6:44Why do I get so worked up? I don't know. All right. before we get into since you didn't ask which is going to be ridiculous because it always is um i want to know this podcast is exclusively presented by marigold and emma is part of marigold it is an email sending platform it is awesome i send all my emails using emma your email platform stinks come on just for listeners of this podcast they give us 50 off of emma for three months. I am telling you it is worth checking out. You go to jschwedelson.com slash Emma. That is jschwedelson.com slash E-M-M-A. 50 % off. This is ridiculous. All right, check that out.

7:25Let's get into since you didn't ask. So I've been traveling a bunch for these conferences and for these events and stuff, and I shouldn't be let out of my house. I genuinely shouldn't be let out of my house because everything drives me bananas. So I just had to fly through the Atlanta airport, which by the way, way too big. I mean, if you're interested in running a 5k and sweating, trying to get from, you know, your connecting flight to your other flight, amazing place to do it because it's, it's ridiculous, but that's not even the thing that really drove me bananas. So we need to make some rules about the, the people movers or the, or the moving walkways, whatever you call them, you know, those things that are flat, that are like escalators that are flat, that just move.

8:13I dig them. But the problem is I get on them and I want to, I want to, I want to glide. I want to like move. I'm walking really fast on them. I become like Usain Bolt. I'm like trying to woo. The whole point of them is to get people to move faster. But people get on these things and then they stop. Like it's a ride at Disney. It's not a ride at Disney. It's not like, oh, the whole point of these were created. So you, you, you lazy human, you don't have to move anymore. It's not a ride. You're supposed to keep walking. And then if you're going to be lazy and you're not going to walk it, you're supposed to be on one side, but no people block it right down the middle.

8:54I cannot tell you how much this bothers me. Right. So I go on the walkway. This just happened. So I go on the walkway and there's this like, you know, family, whatever. And they're blocking the whole thing. And I say, excuse me, trying to get on the left side here. Cause everyone knows the left side is where you steamroll forward. Okay. I go, I'm trying to, trying to get so sorry. You know, it was very nice. And the dude, the dad looks at me like I could not have said something ruder. I could not have been ruder. I'm like, what is the problem, dude? Get, come on. And then sometimes, uh, when the people mover or whatever it's called is too packed.

9:30What I do because I'm a giant weirdo loser nerd, I walk on the side of it, right? I don't get on it. And then I try to show that I'm really cool and I walk extra fast and I try to actually beat the people mover to basically show all the people that are blocking the space on the people mover that I'm better than you. I'm a better person as it relates to moving fast than you. All of this is the stupidest thing in the world. Everything that just came out of my mouth in the last two or three minutes is useless. But if you're out there and you're a stander on the people mover, we need you to keep walking.

10:07No more standing. We're going to unite against you. We're finding you. Anyway, I appreciate you being here. You would be awesome if you checked out Guru Conference. GuruConference.com. It is my free giant virtual event that is coming up. It's the world's largest email marketing event. It's going to be two days. We are running out of virtual seats. It is in November. It's going to be awesome. Nicole Hidman is going to be there. Amy Porterfield, Donald Miller, the CEO of Liquid Death is going to be there. I mean, so many people are going to be there. Anyway, check it out. GuruCommerce.com. You're awesome.

10:43Keep it real. You did it. You made it to the end. But wait, the party is not over. Listen, I want to keep hanging out. Subscribe to this podcast. And if it wasn't the worst podcast you've ever listened to, give it a five-star review. Why not? But you know what? I want to do even more with you. Go to gurumediahub.com and we can partner there. You could find out about all of our free events, all of our stuff. And if you're epically bored, go to jschwedelson.com and we could stay connected. You could find my newsletter and everything else I got going on. Thanks for being here and hope you subscribe.

From the publisher

The smallest detail can make or break your engagement, and Jay Schwedelson is fired up about it. Forget the fancy hooks and long copy—the first word of your subject line or post might be the single biggest factor in whether people keep reading or scroll right past. He breaks down fresh data on LinkedIn, email, and Instagram that shows just how powerful those opening words really are, plus exactly which ones get the biggest lift.

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Best Moments:

(01:19) Why the very first word of your subject line changes everything

(02:31) How LinkedIn’s mobile notifications only show your first three words

(03:21) Contrarian, commanding, and relatable openers that boost engagement

(04:27) The surprising first words that lift non-sales email opens by 20%

(05:15) Which urgency words drive sales emails like “last” and “ends”

(05:54) Why Instagram engagement lives or dies in the first two seconds

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Check out Jay’s YOUTUBE Channel: https://www.youtube.com/@schwedelson

Check out Jay’s TIKTOK: https://www.tiktok.com/@schwedelson

Check Out Jay's INSTAGRAM: https://www.instagram.com/jayschwedelson/

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