Ep. 258- NEW!🚨Subject Line Tests WORKING RIGHT NOW!📺I'm not smart enough to watch Shogun😟Jay’s SCOOP

17 Jan 2025 · 14 min

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In short

Podcast Notes: Do This, NOT That: Marketing Tips with Jay Schwedelson

Episode Summary In episode 258 of "Do This, NOT That", host Jay Schwedelson explores effective email subject line strategies to enhance open rates for both B2B (Business-to-Business) and consumer marketers. Jay emphasizes the importance of the subject line as a crucial marketing tool and shares actionable tactics derived from recent data.

Key Highlights

Introduction

  • Topic Introduction (00:40)
  • Focus on email subject lines and their significant impact on open rates.

B2B Email Marketing Tactics

  • Personalization (02:47)
  • Top Tactic: Incorporate the recipient's company name in the subject line to boost open rates by over 30%.
  • Example: "Acme's competitors are doing this" captures attention effectively.

Consumer Email Marketing Tactics

  • FOMO and Specifics (03:53)
  • Top Tactic: Use 'Fear of Missing Out' combined with specific details to increase open rates by over 25%.
  • Example: Subject lines like "This will sell out today" create urgency.

Effective Subject Line Formats

  • "This vs. That" Concept (04:46)
  • Using comparisons in subject lines raises open rates by over 18%.
  • Example: "Time saved vs. time wasted" effectively contrasts benefits.
  • Mid-Subject Line Capitalization (05:29)
  • Capitalizing a key word in the middle of a subject line can increase open rates by 15%.
  • Example: "Only a FEW spots left" grabs attention during quick scans.

Words to Avoid in Subject Lines

  • Leading Words (06:34)
  • Avoid starting subject lines with certain words that decrease open rates by over 10%.
  • Words to avoid: *learn*, *discover*, *reminder*, *find out*, *meeting*.

Podcast Sponsorship

  • Sponsor Mention (07:36)
  • Overview of Marigold, the podcast's sponsor, and its services including email marketing solutions.

Personal Anecdote

  • Jay shares a humorous story related to his recent trip to Japan, discussing a mix of travel chaos and personal health challenges, culminating in a light-hearted reflection on the experience.

Actionable Takeaways

  • Personalize subject lines with company names for B2B to increase engagement.
  • Create urgency through FOMO and specific language for consumer marketing.
  • Experiment with subject line formats like comparisons and capitalization to enhance visibility.
  • Avoid starting subject lines with common turn-off words to maintain higher open rates.

Conclusion Listeners are encouraged to implement these strategies to optimize their email marketing campaigns. Jay highlights the competitive advantage of subject lines and emphasizes the equal opportunity they provide for marketers regardless of company size.

Call to Action

  • Check out GuruEvents.com for free virtual marketing events.
  • Subscribe for weekly insights and tips from top marketers.
  • Consider joining the waitlist for the upcoming Certified Guru email certification program.

Additional Resources

  • [Marigold - Loyalty Program Optimization Guide](https://jayschwedelson.com/marigold/)
  • [EVENTASTIC.com](https://eventastic.com/)
  • [GuruConference.com](https://guruconference.com/)
  • [DeliveredConference.com](https://deliveredconference.com/)

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Transcript

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0:08Welcome to Do This Not That, the podcast for marketers. You'll walk away from each episode with actionable tips you can test immediately. You'll hear from the best minds in marketing who will share tactics, quick wins, and pitfalls to avoid. We'll also dig into life, pop culture, and the chaos that is our everyday. I'm Jay Schwetelson. Let's do this, not that.

0:40we are back for do this not that podcast presented by marigold and today we're talking about my favorite topic subject lines why do i love email subject line so much what are we going to talk about email subject line tactics what you put in your subject lines have a huge impact on the number of people opening up your emails and i want to share with you the latest information from the last 90 days on what are the things that you could put in your subject line that get more of your emails open, whether you're a business marketer or a consumer marketer. And a lot of these tactics are things you've never even thought of or tried before.

1:13And the strangest thing about email subject lines is that what you did a year ago is not what's working the best today. So I want to share with you what is working the best right now. But why do I get so excited talking about subject lines? And the reason is real simple. There's almost no other marketing vehicle on planet earth where there's an equal playing field. When Apple sends out their emails, okay, when Amazon sends out their emails, when the NFL sends out their emails, their subject line length, the size of their subject lines is the exact same size of the subject lines. When you press send, there is an equal amount of real estate that every marketer gets with their subject lines.

1:54so you have the ability to compete against every brand, big or small, and to see, can you beat them? Can you get your email open and not theirs? There is no other marketing channel vehicle thing where you have an equal playing field. Do you have$10 million to run a Super Bowl ad for 30 seconds? No. Do you have the ability to buy all the keywords in your industry or category, whether you're a business or consumer marketer? No, because they're really expensive. Are you able to run every search ad that you want to run so you could dominate everything? No. But the real estate that you get in that recipient's inbox is the same real estate that I get and that every other brand gets.

2:33So you get to compete against everybody. And that's what gets me excited. So I want to share first, what is the number one tactic for business to business marketers? And what's the number one tactic right now in the last 90 days for consumer marketers to get emails open? So first, on the business side, the number one tactic right now is personalization with the recipient's company name. Okay, this is increasing email open rates by over 30%. What that means is when you hit send in the subject line, you're not putting the person's first name. Forget about J, comma, whatever. That's garbage. That's from 1984.

3:08That doesn't even work anymore. No, when you hit send in every subject line to every recipient, you are dynamically putting in the company name where they work. Because when somebody sees the company name where they work, they're like, uh-oh, this is about my company. I got to check it out. So an example of that would be if a subject line said, Acme's competitors are doing this. You're like, oh, I work at Acme. What are my competitors doing? That's why it lifts open rates by 30%. or how Acme can lead in retail innovation. I work at Acme and we're in the retail industry. How can we lead in retail innovation?

3:46Personalization, leveraging the company name and the subject line is gold right now for business to business marketers. What about our friends on the consumer side? On the consumer side, here it is. The number one tactic is FOMO plus specifics in one subject line. The fear of missing out plus specifics, if you do both of those in one subject line, It is lifting email open rates by over 25%. What does that mean? So when you have specifics in FOMO, it will sound like this. If you're a consumer marketer, this will sell out today. So you're saying, Hey, FOMO, you're going to miss out with the sellout part.

4:20And today is the specific part. This will sell out today or something like only 12 left and counting dot, dot, dot. Right? So you You have the FOMO that only 12 are left and it's very specific. So when you combine FOMO and specifics on the consumer side, it is lifting open rates by 25%. All right, a few other tactics that you probably have never tried in the subject line that are doing really well right now. Another one is the concept of this versus that. This versus that in the subject line is lifting open rates by over 18%. So this is for both business and consumer marketers. So subject lines like this, for example.

4:59time saved versus time wasted, right? Or genes that stretch versus genes that judge this versus that. It's a great test. And literally you're doing this and then you're saying the thing and then VS period that great easy test. If you've never tried that another super, super random one that I love that we've been using in a lot of our marketing, which I know sounds so random is mid-subject line capitalization of a word. What does that mean? So you write your subject line and you do regular capitalization. Maybe you capitalize the first letter of the sentence that you're writing, whatever. But then in the middle of that subject line, you take an entire word and you capitalize all the letters.

5:43When you do this, it's actually lifting email open rates by about 15%, the percentage of people opening up your email. What does that feel like and sound like. So if you send out an email, the subject line said only a few spots left, the word few, F-E-W, all the letters would be capitalized. It's in the middle of the subject line. Why does that work? It works because when somebody is doing that social scroll, okay, and they're like moving really fast, that millisecond, it grabs their eyeballs and they see that capitalized word in the middle of the subject line. It could be a word like new, It could be a word like sale.

6:18It could be a word like invitation. You take one word in the middle of that subject line and you capitalize the whole world. Capitalization does not cause you to go to the junk folder or the spam folder. That is garbage. That is nonsense. That is not true. None of that is true. This is a great, easy test. Now, one other thing before we get to the ridiculous portion of this podcast, which is always bonkers, is that there are some words that are losers, that if you put in your subject line, they're instant boat anchors, especially at the start of your subject line. So if you put these words at the start of your subject line, they instantly turn people off.

6:54And we see open rates actually go down by over 10 % when you have the first word of your subject line be one of these words. What are those words? The word learn. Nobody wants to be told to learn anything. Learn the latest tips about whatever. No chance. That will drop your overrate by about 10 % discover. Nobody wants to discover anything. Reminder. If you see the word reminder to start your subject line, you actually get angry, right? You don't want to do that. It's horrible. Find out meeting when you have learn or discover or reminder or find out or meeting at the start of your subject line, it will drop your open rates by about 10 % because nobody wants any of that garbage.

7:35All right. Before we get into the ridiculous portion of this podcast, I want you to know that this podcast is presented by Marigold. I talk about Marigold a lot because they're my email sending platform. Now, they're a roll-up of a ton of great companies. Sailthrough, Emma, Campaign Monitor, Live Clicker, Cheetah Digital. These are all part of Marigold. And I've been sending out billions of emails through Marigold forever. And I want to connect you with them. They have the best offers, the best platform. I've been using them for years. I'm not just saying this because they support this podcast.

8:05I'm saying it because it's true. And if you're not happy with your platform, I want to connect you with the team at Marigold. All you got to do is DM me on LinkedIn. Say, Jay, I need to talk to somebody over there because my platform stinks. DM me. I will get you connected to the right person or just go and visit meetmarigold.com. I am telling you there is a better path for your email sending and for your loyalty marketing programs. Check them out at meetmarigold.com. All right. The ridiculous portion of this podcast called Since You Didn't Ask. Oh, what is going on me? Well, let's see. Right now, I'm very deep in watching the show Shogun on Hulu.

8:43I usually only watch reality TV, which I'm gearing up for The Bachelor because that's coming out in about two weeks. Very excited for that. But I have to say Shogun is a great, great show. And it's very intellectual. And I'm not intellectual. You check it out. But it was very funny because last night I'm watching Shogun and my wife and it's all basically subtitles because it's in Japanese. And we're sitting there and I turned to my wife, I go, make it louder. I can't hear anything. Um, and she goes, what are you talking about? It's subtitles. Why does it need to be louder? We don't know what they're saying anyway.

9:17You're an idiot. And I was like, but I don't know. We need it to be louder. I have to hear it while I read it. And I'm like, that doesn't even make any sense what I'm saying. and by the way the reason we're watching Shogun I wasn't even planning on sharing this ridiculousness but so I just went on a trip over the holidays my family I took my wife my teenage kid mega trip we went to Japan it was wild it was the best time ever but the craziest thing about our trip to Japan was that so we've been planning this trip for a long time right and the night before we leave I get home from work it was like five o 'clock or so and our plan was to leave the next morning at 4 a.m.

9:57We were going to head to the airport at 4 a.m. with this car that was picking us up. It was going to be great, whatever. I don't know what happened. I felt fine that whole day at work. The second I got home from work, I started throwing up. No joke. I mean, could not stop. Every 45 minutes, I was throwing up. My wife and kids are like, uh-oh, this is bad. We're leaving at 4 a.m. in the morning for Japan. What are we going to do? I'm like, I'll get better. I'll be better by the morning. It must be something I ate, whatever. 3.45 in the morning rolls around. And I'm still throwing up. And my wife gets like, what should we do?

10:31And everyone's packed or whatever. And I was like, you know what? Go, just go without me. And I shoved them out the door. And I said, just go, go to Japan. I will be there tomorrow somehow, some way. And they're like, you don't look very well. And I mean, I was so sick. I go, it's going to be fine. And they said, okay. And they went and I went on the app and was able to switch my flight without it costing me a zillion dollars. And I booked a ticket for the same time the next day. And I said, I have to be better by tomorrow morning, somehow, some way. So off they went to Japan. And now I'm sitting home alone, like not well.

11:11I mean, I was really in rough shape and it was a rough night. So then the next morning rolls around, I'm still in like not great shape at all, but I said, screw it. And I went to the airport on my own and I got on the flight and I was not doing well when the flight took off. And I said to myself, Jay, by the time this flight lands in Tokyo, you have to be better somehow, some way. And I locked in on it and I spent a good amount of time in the restroom on the plane. It was my best friend, but I am happy to report that when I landed, I was okay. And the moment I landed, this is the most ridiculous part.

11:51Where did I find, I had a meetup with my wife and kids. They were out and about in Tokyo. It was the evening time. I dropped my bags and they were on a food tour. Oh my God. So I find them and they're on a food tour. And I'm like, here I am. And I said to my wife, should I eat all this stuff? I just, I just been throwing up for like 48 hours. And she's like, do it. Who cares? You're fine. It's going to be fine. So I went all in eating the weirdest stuff possible. And you know what? It all worked out. And the best part, here's the best part. It was that I lost like seven pounds in 48 hours, which was fantastic because when you go into a big trip, you then can eat whatever you want.

12:34And I was like, oh my God, this is amazing. So it was a massive awesomeness that I was able to rock out and eat whatever I wanted. It was a little weird start. I don't know why I share that story, but I did. Listen, I hope everybody checks out certified guru.com. Get on the wait list because in about 10 days, we are opening up our wait list. This is our free email certification program, certified guru.com. Only those people that got on the wait list now will have access to it. Check it out. And yeah, smell you later. You did it. You made it to the end. Nice. But the party's not over. Subscribe to make sure you get the latest episode each week for more actionable tips and a little chaos from today's top marketers.

13:20And hook us up with a five-star review if this wasn't the worst podcast of all time. Lastly, if you want access to the best virtual marketing events that are also 100 % free, visit guruevents.com so you can hear from the world's top marketers like Damon John, Martha Stewart, and me. Guruevents.com. Check it out. Thank you.

From the publisher

In this episode of Do This, Not That, host Jay Schwedelson dives into the art of email subject lines, revealing the latest tactics and strategies to boost open rates for both B2B and consumer marketers. From personalization tricks to avoiding common pitfalls, this episode is packed with actionable insights.

=================================================================

Best Moments:

(00:40) Introduction to the podcast and topic of email subject lines

(02:47) Top tactic for B2B marketers: Personalization with recipient's company name

(03:53) Top tactic for consumer marketers: FOMO plus specifics in one subject line

(04:46) The effectiveness of "this versus that" in subject lines

(05:29) Mid-subject line capitalization of a word to increase open rates

(06:34) Words to avoid at the start of subject lines

(07:36) Mention of podcast sponsor Marigold

(08:31) Personal anecdote about watching Shogun and a recent trip to Japan

=================================================================


Check out our FREE + VIRTUAL EVENTS! -> 

EVENTASTIC.com

GuruConference.com

DeliveredConference.com

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MASSIVE thank you to our Sponsor, Marigold!!


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