In short
Podcast Episode Notes: Do This, NOT That: Marketing Tips with Jay Schwedelson
Episode Title
Ep. 291 - What's Up THIS WEEK: š$19 Erewhon STRAWBERRY? āSPRING Subject Lines Tests! Instagram AI NONSENSE
---
Episode Overview In this episode, host Jay Schwedelson discusses current marketing trends, pop culture events, and their implications for marketers. Key points include the recent changes in Southwest Airlines' baggage policy, marketing angles for the first day of spring, Instagram's experiment with AI-generated comments, and the viral $19 Erewhon strawberry trend.
---
Key Discussions
- Southwest Airlines Baggage Policy
- Change Announced: Southwest Airlines has decided to end its popular baggage policy allowing free check-in of two bags.
- Marketing Implications:
- This move contradicts the brand's unique selling points (USP), such as the quirky open seating policy.
- Other brands, like Amtrak and Aldi, capitalized on this change by poking fun at Southwest, with Amtrakās viral post reaching over 13 million views.
- Takeaway: Always consider how changes reflect your brandās identity and customer loyalty.
- First Day of Spring Marketing Opportunity
- Date: March 20th
- Strategy: Incorporating seasonal themes into marketing, particularly in email subject lines.
- Effective Keywords: Use terms like "fresh," "spring," "refresh," and "spring cleaning" to boost engagement rates by 10-15%.
- Example: Marketing emails can include themes like "CRM Spring Cleaning Checklist."
- Takeaway: Stay relevant and engage with current events in marketing to enhance customer connection.
- Instagram's AI-Generated Comments
- New Feature: Instagram is testing a feature that generates comment suggestions via AI.
- Users see an icon next to comment sections that provides suggested comments.
- Jay's Concern: He questions the necessity of AI in generating comments, suggesting it undermines genuine interaction and creativity.
- Takeaway: Be cautious of relying too heavily on AI for content creation as it could dilute originality.
- The Viral $19 Erewhon Strawberry
- Trend: A Japanese strawberry, sold in the U.S. for $19 each, has gone viral, with people lining up for hours to purchase them.
- Cultural Context: In Japan, high-end fruits are often gifted and come with premium pricing.
- Jay's Opinion: He expresses disbelief regarding the trend and questions consumer motivation behind purchasing luxury fruits.
- Takeaway: Reflect on consumer behavior and the absurdity of trends, which can provide insights into marketing strategies.
---
Best Moments
- (00:56) Discussion on Southwest Airlinesā baggage policy changes.
- (01:53) Marketing angles for the first day of spring.
- (03:50) Overview of Instagram's AI-generated comments feature.
- (04:55) Insights into the Erewhon strawberry trend.
---
Additional Resources
- Free Virtual Marketing Events:
- [EVENTASTIC.com](https://eventastic.com/)
- [GuruConference.com](https://guruconference.com/)
- [DeliveredConference.com](https://deliveredconference.com/)
- Sponsor Highlight:
- Marigoldās 2025 Consumer Trends Index - Insights into how AI and economic pressures are shaping consumer expectations. [Download it here](https://meetmarigold.com/guru).
---
Conclusion Jay Schwedelson emphasizes the importance of staying current and relevant in marketing while critically evaluating trends and technology's role in consumer interaction. The episode showcases how to navigate changes in the marketing landscape for better engagement and brand loyalty.
---
Call to Action
- Subscribe for more actionable marketing tips and leave a review if you found the content valuable!
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:08Welcome to Do This Not That, the podcast for marketers. You'll walk away from each episode with actionable tips you can test immediately. You'll hear from the best minds in marketing who will share tactics, quick wins, and pitfalls to avoid. We'll also dig into life, pop culture, and the chaos that is our everyday. I'm Jay Schwetelson. Let's do this, not that.
0:40we are back for what's up this week from the do this not that podcast presented by marigold this is our super short episode to break down what's going on this week in business and marketing and life and we still have our short ask us anything in our big tips episode at the end of the week so what's going on well i just flew southwest this weekend and i do not understand what they're doing with their marketing because southwest announced this week that they are ending their baggage policy their very popular baggage policy where you're allowed to check up to two bags are free and this follows on the news that they were also getting rid of their whole open seat thing which was the unique thing that only southwest did which i'm not a huge fan of the open seat thing but it was kind of this quirky thing that kind of makes southwest stand out a little bit.
1:27And I don't get it. You know, sometimes, you know, you have a meeting like, oh, this is a great idea. Let's cut this. Let's get rid of that. But if you're not looking at the overall message and that is sending to your loyal customers and people that care about your brand and you're eliminating things that make you who you are, the numbers don't always tell that story. And the amazing part from a marketing perspective is that other brands jumped on this to make fun of them. So Amtrak posted a post that went viral and they wrote, guess where the only ones doing free baggage now? And it got over 13 million views.
2:02And then Aldi, the supermarket, also made a viral post on TikTok that completely shredded Southwest for doing this. So other brands get it. Why does the Southwest get it? What else going on? Well, coming up, March 20th is the first day of spring. Let's go, man. South Florida, it's already crazy hot. I know people don't want to hear that, but it's crazy hot down here. But something related to email marketing that sometimes we sleep on is that when you could jump on something that we all care about, we don't even realize we care about it, and you insert it into your email marketing, especially your subject lines, and this data is from subjectline.com, you can get a nice little lift to your email engagement regardless of your business or consumer marketer.
2:45So the first day of spring is one of those things. So for example, right now and for about the next week, maybe to 10 days, if you include certain words and phrases in your subject line, you'll see about a 10 to 15 % lift in your email open rates according to subjectline.com related to the start of spring. So words like fresh or the word spring or the word refresh or grow, and especially this idea of spring cleaning. If you insert spring cleaning into your subject line, does really great. And some of you business marketers out there are like, well, I can't do that. But no, you can. Things like your CRM spring cleaning checklist.
3:22Are you ready? Or spring cleaning question mark? Start with your tech stack. You know, it might feel a little bit cheesy, but you're being part of the moment. And that's what you want. You want to feel current. You want to feel relevant. You want to feel part of what's going on. So yeah, cheesy is what we do. So get fired up for spring. Try to test that in some of your marketing. Now, in completely ridiculous use of ai news every day ai stuff comes out and sometimes it's like what are we doing is this really the best use of ai and this one's up there so apparently instagram uh this week is now experimenting with ai generated comments on posts what does that even mean so that means according to social media today what's going on is for some instagram users they're now starting to see an icon in the comments area.
4:12Okay. It's a little pencil with a star icon and it's next to comment, the comment area. So when you go to post a comment on any, anything, a real, a story or whatever it is that you're looking at, it will generate a list for you of possible comments that you could make on that post. And then you click on it and whatever, what are we doing? so we no longer need to like have any ability to have original thought like is this necessary that somebody has to tell us how to comment on a post what i hope this doesn't happen because this is stupid i mean straight up stupid speaking of stupid now we're going to talk about something really stupid this is useless news have you seen this thing of this 19 strawberry that's everywhere this era one strawberry nonsense that's going on so if you haven't seen it It started, of course, in L.A., where there is this strawberry that's a big deal in Japan.
5:11It's called the Erewhon strawberry. It costs$19 a strawberry for one strawberry. Okay. And this thing has gone viral. People are waiting hours in line to get this one strawberry to spend about 20 bucks on a strawberry. And the whole thing is that it's supposed to be super duper sweet. So apparently there's a sweetness scale, the brick sweetness scale. and regular strawberries are like a seven but these strawberries are 16 to 19 okay and so people are losing their minds trying to find these strawberries these erwan strawberries and try them out and this is ridiculous i mean i you know in japan you know there's this culture of like high-end fruits it's a thing people gift each other you know fruits i've been there and you go to the supermarket and in japan it's really wild like the regular supermarket they'll have like a full cantaloupe okay and the cantaloupe will be in the nicest wrapping as if it's a christmas gift and it's expensive and you buy this thing and you would gift it to somebody so these erwan strawberries are like that in japan they're this whole fancy situation so now everyone's racing to try to get one of these stupid things i got to tell you i don't care i just don't care how good this strawberry tastes you're not going to get me to pay 20 bucks for a strawberry i wouldn't pay 20 bucks for a thing of strawberries.
6:32I don't even, I don't even know. I just don't even know what's going on. We've lost our minds between AI comments in, in Instagram,$20 strawberries. What are we doing? What are we doing? I don't know what I'm doing. Listen, I appreciate you being here. It'd be awesome. If you left this thing a review, you'd be my new best friend. I would not buy you a$20 strawberry if you left it a review, but I would think about it. And that's all that really matters. All right. Appreciate you being here. Have a great week later. You did it. You made it to the end. Nice. But the party's not over. Subscribe to make sure you get the latest episode each week for more actionable tips and a little chaos from today's top marketers.
7:13And hook us up with a five-star review if this wasn't the worst podcast of all time. Lastly, if you want access to the best virtual marketing events that are also 100 % free, visit guruevents.com so you can hear from the world's top marketers like Damon John, Martha Stewart, and me. Guruevents.com. Check it out.
From the publisher
In this episode of Do This, Not That, host Jay Schwedelson offers insights on recent business, marketing, and pop culture events. From Southwest Airlinesā baggage policy controversy and potential first-day-of-spring marketing angles to Instagramās AI-generated comments experiment, Jay provides timely analysis and strategic tips for marketers looking to stay ahead.
=================================================================
Best Moments
(00:56) Southwest Airlinesā controversial changes to baggage policy and seating
(01:53) First-day-of-spring (March 20) marketing opportunity
(03:50) Instagramās experiment with AI-generated comments
(04:55) The viral $19 Erewhon strawberry trend
=================================================================
Check out our FREE + VIRTUAL EVENTS! ->
=================================================================
MASSIVE thank you to our Sponsor, Marigold!!
Looking to master consumer engagement in 2025? The 2025 Consumer Trends Index from Marigold reveals how AI, economic pressures, and personalized marketing are shaping consumer expectations. Uncover data-driven insights to foster stronger brand relationships, strike the right balance between personalization and privacy, and turn casual customers into loyal advocates.
Download the 2025 Consumer Trends Index today at meetmarigold.com/guru and stay one step ahead of evolving consumer demands!




