In short
EUVC Podcast Episode E684 Summary
Episode Overview Title: E684 | Max Schertel, finmid & Tim Rehder, Earlybird: Powering European SMBs with the cash they need Hosts: Andreas Munk Holm Guests: Max Schertel (Co-founder & CEO of finmid) and Tim Rehder (General Partner at Earlybird) Focus: The rise of embedded lending infrastructure for B2B platforms in Europe.
---
Key Concepts and Discussions
Introduction to Embedded Lending
- What is finmid?
- A Berlin-based embedded lending infrastructure that allows B2B platforms to offer financing products via a single integration across 30+ European markets.
- Benefits of Embedded Lending:
- Provides new capital opportunities for underserved SMEs.
- Enhances customer experience by integrating financing options directly into platforms.
Key Insights from Guests
- Embedded Lending Infrastructure
- Max Schertel emphasizes the importance of seamless integration for platforms serving various merchants (e.g., food delivery, ride-hailing).
- Market Opportunity
- Tim Rehder discusses how embedded lending can fundamentally change risk scoring by leveraging deeper integration with data platforms.
- The embedded model allows platforms to operate as financial service providers without needing to hold large capital reserves.
- Economic Implications
- The model enables businesses that traditionally lacked access to capital to grow, positively impacting the economy.
- Finmid aims to facilitate growth for SMEs by providing personalized financial solutions.
Operational Insights
- Margins and Economics
- finmid operates with gross margins over 60%. Key focus is on optimizing overall net income rather than just maximizing margins.
- Customer Examples
- Case study on Wolt, a food delivery platform, which saw an 80% retention uplift by offering proactive financing options to restaurants.
Market Impact
- New Capital for SMEs
- Embedded lending is not merely a smoother banking experience; it actively introduces new capital into the market, previously inaccessible to SMEs.
- AI and Risk Assessment
- Discussion on the integration of AI for underwriting and risk assessment, allowing for more dynamic and accurate evaluations of potential borrowers.
Scaling Across Europe
- Challenges and Strategies
- Max outlines the complexities of scaling to 30 European countries, dealing with different regulatory environments and payment systems.
- Emphasis on the necessity of detailed, often "ugly" work in navigating regulations to simplify integration for platforms.
- Partnering for Success
- The importance of aligning incentives with partners to drive core metrics, such as GMV (Gross Merchandise Volume) and customer retention.
Future Outlook
- Expansion Beyond Europe
- Both guests express confidence in the ability to leverage their European experience to expand globally, addressing local variances effectively.
- Role of Banks
- Discussion on how banks may evolve into service providers primarily focused on balance sheets, while embedded finance solutions take over customer-facing roles.
---
Conclusion The episode provides in-depth insights into how embedded lending is reshaping the financing landscape for European SMEs. Through the integration of advanced data analytics and AI, companies like finmid are poised to revolutionize access to capital, thus fostering economic growth. The conversation highlights the importance of regulatory navigation, effective partnerships, and the continuous evolution of financial services to meet the needs of businesses across Europe.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroduction to Embedded Lending
2:48 to 3:30
Max Schertel explains the concept of embedded lending infrastructure.
“So Max, I just told you, a spotlight will be on you.”
Investment Perspective on Embedded Finance
3:30 to 7:44
Tim Rehder discusses the investment potential and model of embedded finance.
“Really, I would say the platform's imagination is the only limit to what we can make possible in that regard.”
Operational Insights of Embedded Lending
7:44 to 10:25
Max shares operational details and the economic impact of embedded lending.
“So again, like regulatory and technical, fully own that because that's key to the experience.”
Market Impact of Embedded Financing
10:25 to 14:06
Exploration of the market impact and accessibility of embedded financing.
“So the model is obviously like an indirect sales model, but you use, so to say, the platform to like price the risk to the end customer directly.”
Enabling Growth for Small Businesses
14:06 to 18:31
Learn how ThinMid empowers small businesses by utilizing dynamic transactional data for risk assessment.
“Because normally they would not be able to get serviced.”
Understanding Financing Sizes and Market Dynamics
18:32 to 21:39
Explore the typical finance sizes in the market and the importance of reliable data for future predictions.
“like the size of the lendings that you're doing?”
The Role of AI in Modern Financing
21:40 to 25:05
Discover how AI is transforming the financing landscape and enhancing risk assessment models.
“Could you talk a bit about the implications of AI for a space like this and where you see these platforms moving?”
Scaling Across European Markets
25:06 to 28:00
Gain insights into the journey of scaling a fintech company across multiple European markets.
“There's nothing they can eventually decide whether this is good for them or not, but it's an absolute essential part of understanding your customer.”
Navigating Data Challenges in Financial Services
28:00 to 28:50
Learn how to leverage data for faster execution and process improvements.
“And then last but not least, the bank just doesn't have that much data, right?”
Scaling Across European Markets: A Founder’s Journey
28:50 to 30:20
Discover the strategies behind rapid scaling in over 30 European markets.
“So maybe if we start with just a clear description of where you are today, what you've accomplished so far, so to say, and what's the next big thing.”
Show all 15 chapters
Regulatory Complexities in Europe
30:20 to 33:10
Understand the regulatory landscape and its impact on expansion in Europe.
“Am I willing to do the ugly work of looking at how payments are processed across different partners?”
Tailoring Fintech Solutions to Local Needs
33:10 to 34:20
Learn the importance of adapting products to meet local market demands.
“And so in that regard, I think Europe is maybe a little bit tougher to get a large business off the ground.”
Building a Scalable Financial Model
34:20 to 37:00
Explore strategies for developing a financial model that scales across regions.
“Hence, I think the level of here, again, the integration that FinMIT is doing, so most of the restaurants essentially don't even see FinMIT in the background.”
Partner Strategies for Business Growth
37:00 to 40:40
Discover principles for leveraging partnerships to drive growth.
“Hence, we had to build this part also on our own.”
Key Learnings from Max and Finmid
42:00 to 44:35
Explore the valuable insights Tim shares about working with Max and the Finmid team.
“and they also weren't in touch directly with the customer, but were always transacting through this indirect sales channel.”
Transcript
Automatic transcript. May contain errors.0:00Welcome back everyone to another episode of the UBC Podcast. Today I'm thrilled to welcome two guests who sit at the front lines of embedded finance wave in Europe. Max Schiattel, co-founder and CEO of FinMIT, a Berlin-based embedded lending infrastructure business for B2B platforms. They are, of course, backed by Early Bird, as you know, because that's the people we have on this podcast. And then, of course, Blossom Capital and many other great firms. Tim Reda is joining us from Early Bird. He's a general partner and focusing on FinTech, InsureTech, and embedded finance infrastructure investments.
0:30Today, we'll explore how embedded finance is moving from small pilots to a core part of how platforms operate, what infrastructure and regulatory challenges will stand in the way, and why this shift matters for SMB's platforms and Europe's growth engine. Before we start the show, a quick note. If you're building or running a fund, you know it takes the right partners. At EUVC, we only work with sponsors we truly believe should be part of your tech stack. Please do take a moment to hear about them. And if you do, reach out, mention your VC. It's the best way you can support what we do. Thank you so much.
1:03First up, Ace Alternatives. Every fund manager needs clean operations behind the scenes. From fund admin to tax and compliance, Ace handles it all across VC, PE, private debt, and real assets. They're trusted by some of the best investors in the world. And if you want peace of mind and a scale ready back office, Ace should be part of your step. Finding deals and managing your portfolio is at the heart of running a fund. Synaptic helps you discover status before others do and Portfolio IQ keeps your portfolio data sharp and ready for LPs. Together they're essential tools for modern fund managers.
1:37When it comes to legal you need a team that truly knows venture. Hainspoon supports LPs, TP, startups and scale-ups across the full fund life cycle. Smart managers make Hainspoon part of their stack. We have two at EUVC. Tech barbecue. Oh my god who doesn't love barbecue. Europe's startup scene meets the loudest friendliest family reunion ever at Tech BBQ. From Nordic founders to global VCs, this is where ideas catch fire and relationships get real. If you're building or backing in Europe, Tech BBQ is where you want to show up. And hey, if you've got a big fun announcement coming up, want to hit the headlines or just want to tell you a story about, do reach out to us because we'd love to help.
2:14And we've got some pillar partners to help you get in the right media places. They've held us land Bloomberg, CNBC, Financial Times, Forbes, and many more for the EUVC Summit. And we'd love to do the same for you.
2:48So Max, I just told you, a spotlight will be on you. I'll give you the very first question, which is just explain to everyone what you're doing exactly. Absolutely. So we provide embedded lending infrastructural platforms. What that means is that on top of our infrastructure, any platform that serves business can build any kind of financing products anywhere in Europe with one single integration. So whether you're a large food delivery platform that serves restaurants and wants to offer them financing, or whether you're a PSP and you want to offer your businesses financing, or you're a ride -hailing platform that you want to offer the fleets financing, we can make any of that happen.
3:33Really, I would say the platform's imagination is the only limit to what we can make possible in that regard. Tell me a bit about the opportunity of embedded financing, Tim. Maybe you could just say why you love this space. Talk about the nuances of it and how people should be thinking about embedded finance as an investment field. So when we looked at the overall opportunity within B2B lending, we always had the thesis that the embedded part could be the winning overall model in this vertical. And why is this so? We thought that the level of integration that an embedded player can have will have the overarching winning risk model behind this because a player like ThinMid, they sit very deeply integrated into the data platform and can have a completely different way of scoring risk on behalf of these players.
4:35So we think that ideally you can take banks completely out of the equation of sending customers of these marketplaces to these external banks because FinBit essentially enables this platform to become an own bank in itself or a financial service business. And in this context, we believe that the model just becomes in itself fully integrated, very seamless for everyone who is transacting with these types of platforms. And hence, we believe that embedded is the winning approach and B2B lending in the long term. Hence, we also back FinMed here in Europe. Max, maybe you can talk a bit to the nuts and bolts of this type of business, because now we've got the broad perspective.
5:29But what exactly do you then handle? What's on you? What's on partners? What's on the people, the customers of yours to solve, so to say? Yeah, absolutely. So I think maybe if we take one step back, right, what we found so exciting about the topic when Alex and I sat together and set up the company was really the overall economic impact you can have if you get this right, right? You can have a true impact on growth of businesses. You can have a true impact on difficult times that businesses sometimes go through, right? And I think that was the overall idea. How can we make sure the economy can grow?
6:06And I think that's what really excited us about the business. Now, when it comes to the nuts and bolts of running it and making it possible, our hypothesis was always that, in particular, the large multinational platform, they need something that's incredibly simple. It needs to work the same way in France, in Germany, in Poland, etc. Our job is then to make all of the complexity that's behind that, and we can talk about that at length, but make all of that complexity go away, provide the platform with really one simple integration that works wherever they want to offer this to any of their customers.
6:42And I think that was really key. Now, what that meant is that I would say, at least from a regulatory and operational standpoint, you want to own as much and control as much as you possibly can, because only then you can really look up to the promise of providing a simple integration. You don't need to ask other people questions before you can offer platform something. But then I think one very important consideration is that we always also had the thesis that you can build this really, really balance sheet lies, but the capital doesn't need to come from us. And I think that's a really core view on the business here.
7:18And there then we really work with anything from private debt funds or institutional investors. And I think Tim, you said, ideally, banks don't need to play a role there. And I agree from a distribution perspective. I think what banks do have is big balance sheets. They have the deposits of customers. And I think we're actually a great opportunity for them to invest into their funds, their own funds with good risk-adjusted returns, ultimately. So again, like regulatory and technical, fully own that because that's key to the experience. Everything around the data engine, that's really, really key.
7:53But then when it comes to pure capital, that's not our job. We make that happen, but that's something that comes from others. What is the economics of this type of business? Is it a super high margin? What is it that's the super attractive case of this? Yeah, absolutely. So I think the very, very attractive thing about it is just the market opportunity is huge. If you think about who needs access to capital, you walk around town, you ask your friends, you probably have a business address as well. Well, probably you have one that doesn't need that much capital, but the average business needs capital all the time for investments, for hard times, for short periods, for long periods.
8:36So there's just so much demand. And I think that's what's really, really interesting about this. When it comes then to margins and everything, you can operate this with really, really strong margins. Today, I think we have a gross margin above 60%. But I think what we really care most about is how can we look at risk and pricing together and then really optimize the net revenue that we can generate from this. And sometimes maybe that can mean a higher margin. Sometimes that can mean a lower margin because then that can have a positive impact on conversion. So it's not like you want to only optimize for margin.
9:16What you really want to optimize for is overall net income. And again, just given the size of the market opportunity, there's no question that you can really build a huge business in this space. Maybe I can add to that, Andreas. I think the platform itself obviously provides the center for the risk pricing, as Max says, because in the case of a Volt or a Lieferando, just to take away some of these FinMid customers, they obviously do the chunk of the revenue of these customers, but you can also obviously access the other part of their, let's say, non-digital revenue by looking at bank data, for example.
9:58So you use the platforms to precisely calculate the risk of that restaurant, but you also use the platform to essentially distribute to them. So your cost of acquisition becomes only acquiring the merchant or the vault, the platforms of the world, but then you use them to distribute the offering to their end customers, which in most of these cases you speak to a few thousands of end customers. So the model is obviously like an indirect sales model, but you use, so to say, the platform to like price the risk to the end customer directly. So there is not this one to two relationship in the sense you don't really know the customer, which is obviously sometimes just risky in the sense of selling indirect early.
10:49but here you really gain access to the true underlying transactional data of the customer directly. And although you don't speak to them directly, you really know them directly, which is, I think, extremely powerful in this type of business model. And maybe to add to that, I think the great thing here is that everybody has the same interest. The platforms want healthy businesses on their platforms. So there's automatically a positive selection. They want businesses that do more and more. Businesses want to grow naturally because, you know, if you're a business owner, you want to optimize money.
11:27And then we obviously want to make sure that we support good businesses as well and we help them grow. So I would say really in this triangular relationship, right, we can really help each other because we have very, very, very aligned interests. And I think that's the great thing about the model. everybody ultimately really has a strong economic benefit from this. Can you share, Max, some of the names of your prototype customers just for everyone to understand? And then we can maybe from there dive a bit deeper into the problem you're solving for each type, so to say. Yeah, absolutely. So let's take an example, like a very tangible example that most people are probably familiar with.
12:11The first very large platform we started to work with was Vault. So out of the food delivery space, we're live in 19 countries with them today. And the way that the product works really is, if I own a restaurant, then I use Vault. I obviously sell the food, but I also have what's called a management dashboard. So if I'm the owner, I look at that and I see how much I'm selling, how much revenue I'm making, et cetera, et cetera. And what Vault's basically doing, they offer me as a restaurant directly in their financing before I ever had to ask for it. And I think that's a huge shift here where you, you know, in financing solutions, you move from a model where I always, if I'm running a business, have to go somewhere and ask for it and then see what happens.
12:56And here you move to a model where somebody is proactively giving me an offer. I know it's there. And when I need it, I can draw the money instantly. And I think that's really what also makes this a lot more convenient for the businesses, naturally. That's why distribution works so effectively, as Tim mentioned before. And again, the platform benefits because they then see the growth of the business. And then it naturally ties the businesses also closer to the platform. If I can see that a platform like Bolt's really supporting me all around, not just with my sales, but also when I need to grow and have a tough time, then that's something that has a really strong impact on retention.
13:34A product like that has a retention improvement of up to 8 % compared to businesses that don't operate. Can I ask you both about the impact of a business like this or of this solution for the market, so to say? Are we giving a more frictionless experience to people or problems that are already being solved by banks? Or is this actually more money being put into the system and thus making smaller businesses more effective in running their businesses? Because normally they would not be able to get serviced. I think it's really the latter. Sorry, Max, but I'm sure we're going to say the same or at least approximately the same here.
14:17It's definitely the latter because you include a part of the overall market economy that didn't have access to capital before. Yeah, or at least partially they didn't have access to capital before and ThinMid now enables them to look at a complete different manner to grow their business. So some of these small restaurant chains, obviously their whole transactional data that ThinMid is using in order to price the risk of the restaurant has never been used before. It's nothing that really banks pay attention to. So they look at very static, historical type of data in order to understand whether this is a customer they can provide credit to.
15:05But the way that Finlid dynamically scores the risk on the different transactional data that flows through the business in a very dynamic way provides a complete different profile of the restaurant itself. So you really enable them to look at different marketing initiatives for their business. You enable them to maybe look at different assortsmen, but maybe enable them to look at a different brand campaign for their small restaurants. So it's definitely enabling a part of the economy to grow, which couldn't do before, which we ultimately loved about the model. I mean, ideally this is, or I think generally this is the overall equation of alternative lenders in itself.
15:52I mean, you have seen some of these maybe e-com lenders where there was a similar type of inclusion risk before. But here, we believe that the type of embedded infrastructure, so sitting as part of the marketplace itself, provides a complete different way to really look at the underlying risk equation. Yeah, I agree with this. Where we are today is you have more data points that you can look at, just stuff that wasn't possible to ingest into data models before. And you can look at not just the business individually, but you can look at tens of thousands of businesses at the same time. And you can look at the historical performance of those.
16:37And I think that's really what creates here the opportunity to first serve a part of the economy that wasn't served very well. But now if I think maybe five years down the line or longer, then I think this notion of embedded will become more and more popular. And I think it will attract really the broader economy. And the way I like to think it, and I'm sure this will resonate with Tim, when I started my career in financial services, it was actually consumer banking with N26 in very early 2015. Back then, mobile banking was a niche thing, so to say. When I told my family and friends I was going into a mobile bank, it was like, what is this?
17:17Why do you need this? Maybe there were a few people that started to use it, but it wasn't popular. And I think, obviously, over the past decades, it's absolutely normal that everybody's using this. And I think you see a similar notion here where it works really well now is a segment that you could not address as easily in the past. Smaller businesses, because they also choose convenience, they need the speed, that's what they really care about. But I'm confident that over the next five years, the latest within the decade, we will see that this will be a product that every platform will offer. And that it will be something that will be normal for businesses to use because, again, it's just so much easier to use.
18:01it's just so much more convenient and the data is always better than what you get from the bank and that will ultimately then drive A, because customer acquisition is just much more efficient, right? It will drive prices down. And then because of the convenience, because you can really create a positive selection there, you'll just be able to address, you know, not just a portion of the market, but I'm really confident that over time, you will be able to address the market as a whole. It will take time and it's not where we are today, but that's definitely where I see things moving. Can you talk a bit about the typical finance sizes, like the size of the lendings that you're doing?
18:39I imagine that they're not very big per client and it's quite more often that you would go to your bank and ask for a loan. Yeah, that's a very good point, right? And that plays, I think, into what I've been saying that you move the markets or you move as your data miles move and improve, right? You also move to different segments in the market. I think financing is one of those sectors where you can make endless money today, but you want to make sure that you don't just make endless money today, but you make that in the future. So we very consciously said, and maybe worth taking a step back and explaining how we look at data.
19:18When we look at platform data and we look at the traditional financial data and anything else we can adjust in terms of data into that, We want to make a prediction about whether the business will still be with the platform within period X. That's what we care about. And that period X, it defines how long the maximum repayment period is. And then because we look at the revenue businesses generating all the time, it also defines how much we're willing to finance for an individual business. And the range today can be anywhere between 1 ,000 euros and 250 ,000 euros, in rare cases higher. But I would say where the majority today's playing is really anywhere between 10 ,000 to 20 ,000 euros.
20:02And then again, with financing durations of up to one year, what we do see is a really, really strong renewal rate. I think 85 % of the businesses that take financing, they actually renew the offers. So there's a strong recurring component. And what we also see, and this is probably what you wanted to touch on, Yes, there is demand for longer periods. Yes, there is demand for much, much higher amounts. So we're really trying to restrict ourselves. Let's say, were we really comfortable with the data? Where do we think we can make reliable predictions? And this is really something we're working on, right?
20:40How can we be better and better at forecasting what the future will hold for business? And that will that drive how the offering evolves over time. And that's then also how you're able to attract different segments in the market. Tim, you spoke about maybe there's a future where the banks will not be needed at all. So one thing is that you can pull data with this from the actual transactions of the business and you have much stronger data to build on than most banks would ever do, especially for a small loan. I imagine that there's a future where, given the entire AI boom and everything that's happening, where you would be drawing in tons more data, even on consumer loans.
21:23As an example, we have VCs that are underwrite founders based on their trajectory in life and how quickly they've built up their LinkedIn network and blah, blah, blah, which in a sense, allow you to loan out to a person on a very different risk scale, so to say, than any normal bank would do. Could you talk a bit about the implications of AI for a space like this and where you see these platforms moving? Yeah, 100%. So I think first of all, Mac's analogy in that context was right. I think, or we believe internally already since quite a bit, that the banks will ultimately stay, but the service offering will somehow be reduced to like providing balance sheet and being like the overall partner to fintechs like Finlitz in the long term.
22:20But then you have obviously APIs, such as the embedded API from FinMed, who build the deep integrations to external providers and then also take over the overall distribution, which traditionally banks are also not very good at. So you basically reduce them towards their core and the core they can do well, but everything else will be taken over by other providers who just become overall just the tech part within the equation. And I think that AI overall is already there in most of the parts. So you obviously have seen some of the consumer lenders who started their ML-based risk models, but then they obviously continued in order to become more reasoning enabled, i.e.
23:18becoming more gen AI driven or opening up their risk methodologies to include some of the general AI components. And I fear Finmet is doing everything to enable this component as well because I think in an ideal world, you're trying to become as holistic on the restaurant. But you guys, I mean, we are only talking about restaurant, but obviously this is a quite horizontal play in the medium long term and they are they just signed first customers on the fleet financing part where they also enable taxi drivers to now buy their cars in a complete different manner and it's also completely integrated into the driving platform so i think this holds true for for many other applications but in the end what you're trying to do as a financer become like the most holistic platform for trying to understand what your customers are doing.
24:18And in that instance, they already have the PSD2 integration right now at these for loans that are above a certain size. But then they are trying to understand, okay, what are these types of customers doing outside maybe of their core business? Can we include some of the maybe social media signals that can drive overall conversion of certain business areas? Do they launch a certain brand initiative that can have an implication of the business? And I feel like the AI part in this is trying to enable these platforms to become even more holistic, which means the risk models will become better over time.
25:00And then the model obviously also becomes stronger, et cetera, et cetera. So I feel this is for all fintech companies that are in this financing landscape, just a must do, to be honest. There's nothing they can eventually decide whether this is good for them or not, but it's an absolute essential part of understanding your customer. And obviously this ChatGPT component just gives people, could be different context generally on the customer. No, 100%. Maybe I can give you a few more tangible examples of what that looks like in practice. because I think the potential lies both in running the business and then the ability to look and analyze the data.
25:47So when it comes to running the business, I think we've made huge, huge strides, in particular in the past one to two years. I'll give you a practical example for me would be adverse media screening. So that's something where before you make a payout, you check out, is this a serious business? Is there anything I should know? the traditional approach, maybe you skim a few databases, right? So somebody takes a look at something and then you take a decision. What we've seen is that like with an agentic workflow, you get a better result than the traditional financial databases that you use for this.
26:24You can pay, for example, LexisNexis and they'll give you a result. You get a better result there, you get it much, much quicker, and then you get it much, much cheaper, and much, much cheaper certainly than any human could do it. And it's, you know, that's, I would say, really on the operational side, a very practical example. On the data side, which for us is the biggest question, right, how can we use those millions of data points to create predictions of the future? I remember four years ago when we started the business, you know, we hired a more traditional risk person because that's the right thing to do.
26:58You want to make sure you have a solid baseline. And what we've realized over time is that that's ultimately not what you need. What this is, is a data science problem, not a problem where you're getting somebody that's greatly qualified from a bank and that opens a drawer and pulls out the risk model. And I think what we've seen is that naturally human nature is a limitation in terms of how creative I can be, how many ideas I have when it comes to looking at data. And then their AI has really opened up the possibilities where you say, look, here's literally millions of data points. How can I potentially look at this?
27:38What are new ideas to do this, right? How I can really on a daily basis almost create new models, backtest them on my historic performance, and then come up with something new, right? And I think that's just something that just wasn't possible. And I think that the advantage that we obviously have is that we're much, much quicker in deploying these things than, yeah, obviously a bank would be. And then last but not least, the bank just doesn't have that much data, right? And I think we're just, which is an advantage on top of that, right? So you can both execute quicker and you execute quicker on much, much more data.
Read the full transcript
28:13And again, that's just absolutely, as Tim said, that's a must. But you also need to constantly push the organization for that because it's something that needs constant rethinking of processes, constant rethinking of how to do things. And yeah, that's that I would say not necessarily human nature. Humans like the same things all the time as they can. And Max, you've done something that I think a lot of founders out there would love to learn from because you've scaled incredibly quickly across 30 European markets, more than 30 European markets. I'd love to ask you a bit about that journey, how you've been able to do it, what's most important for people to keep in mind.
28:53So maybe if we start with just a clear description of where you are today, what you've accomplished so far, so to say, and what's the next big thing. And then from there, we can dive into the playbook of what you've done. Where we are today, we're live in 30 markets in Europe. So it's the EU27K, Switzerland, and Iceland for what it's worth. The reason why we've pushed so much for that is, again, because we've seen that if you want to win with large multinational platforms, you need to be able to support them everywhere. And if Bulgaria is a market that's relevant for them, you need to also be there and not just in the larger Western European economies.
29:34So for us, this was really a given from the get-go. What helped us is the experience of the team. Ultimately, what we do is financial services. You need to be very cautious about what percolation looks like. You need to find your ways around that. You need to understand how money moves across currencies, across countries. and again like what helped me is that i had seen these things back at back at 26 you had six years of exposure there to a lot of growth on a lot of countries and a lot of things weren't very well and some things you know maybe we thought maybe we'll try those things a little bit differently but i said that helped and then ultimately in in these things it's about attention to details Am I really willing to do the ugly work of reading regulation?
30:22Am I willing to do the ugly work of looking at how payments are processed across different partners? I would say it's a lot of this not very glorious work that needs to go into these things. But when you're really willing to do it, when you're willing to push hard on these things, then you just build a simplicity that others can't. where in particular large platforms just don't do it. Or if they were to do it, they would need years to execute through this. And really using the fact that the organization is very nimble and hopefully will always stay very nimble, given that we built infrastructure.
31:00And then that willingness to do all these ugly things that others don't want to do necessarily, I think those are really the two key factors. Obviously, Europe is one of the harder places to navigate when you want to scale. But on the other hand, Europe has often been commended for our fintech rails and our very clear frameworks to actually be able to work across borders. Could you talk a bit about both some myth-busting in terms of Europe being super hard to build in, but maybe also be very clear about where are there still challenges? I mean, those go very, very closely hand-in-hand, right? So I think from a regulatory standpoint, there's a lot of willingness to make lives easier for people.
31:46But it's a huge continent with a lot of different interests. And what you end up realizing as a founder, then maybe Italy has this small law that really makes life a little bit more difficult. And you need to build something different for Italy. And then Greece has something like this. And then in Latvia, direct devils don't work the way that you think they should try it when you just read the things. So there's a willingness to make everyone's life easier. So I think in that regard, it goes in the right direction. There's just a lot of, I would say, historic baggage that we still carry around.
32:23And then a lot of the devil's in the details really on that front. What I like about Europe, though, is that I'm really, really confident that once you've mastered the complexity here, then it's a lot, lot easier to expand the business beyond that. And again, I can think for a platform like us, Europe is a huge, huge opportunity and will be the future. So it will continue to be a huge focus for us. But platforms have already asked us today if we can maybe support them in countries outside of Europe, right? And the reason why I'm much, much more confident in our ability to support them with that is because we know how to solve for the complexities we have here.
33:03We know how to run the business in 30 countries with all different languages, with all of the different payment rails, with all of the different currencies and everything that requires really from a regulatory standpoint. And so in that regard, I think Europe is maybe a little bit tougher to get a large business off the ground. I'm sure Tim can talk to that from a VC perspective. But once you know how to do this, you can go much, much more confidently in expansion beyond that. And again, what we ultimately want to do is we want to be the global partner for the platforms to work together. It will take us a while to get there, but I'm 100 % confident in our ability to do this.
33:42I think generally, I mean, we have seen so many Fintech companies here in Germany and or in Europe who started local and then went a bit across the borders, passported their licenses. But ultimately, the largest challenge was always to tailor their proposition, their product or services to local needs. So I think especially on the retail side, this is just still extremely complex for syntax companies to master. And it takes maybe even much more time than a company such as FinMid had to take in order to, you know, become a bit more pan-European. Because I feel like their biggest advantage here is that they always have the platform who is in the end in charge of this local rendering and making sure the local restaurants or again, taxi drivers or any of the other customers need so that they understand the FinMIT proposition.
34:45Hence, I think the level of here, again, the integration that FinMIT is doing, so most of the restaurants essentially don't even see FinMIT in the background. When you, for example, look at the Vault product, it says Vault Cache, but no one ever sees that. I think if you maybe open up the API and look at the code, you would see that there is a FinMIT API in the background. But other than that, the end customer doesn't really transact directly with Finmit itself. So the platform is taking this part. And I feel like this part is still the largest part in order to become more pan-European and then also maybe global.
35:33And I think Max, this is still a bit your secret sauce. Why then also European expansion was essentially so fast. So you didn't have to do all these translations and making sure your local acquisition and these countries is adapted and also works now in France as it worked in Germany. So it was more like, I mean, from the software offering, quite European from day one, the biggest complexity is always more like the cost of capital part because when you want to be like, and don't forget, we even tried that at the start when we wanted to like build the model completely asset light, i.e. enabling the banks to lend the credit on their balance sheet.
36:22But we figured out for the bank, it was, I mean, first of all, we didn't find a capital provider who could do like European upon European distribution for us. then secondly once you did it you've you figured out maybe they're a bit too slow so we had to break build the model full stack i.e taking off the balance sheet ourselves with the idea once the model is a bit more has seen a bit more scale and shows the number to then also outsource the capital part again but all i wanted to say i think that the model itself is quite un-european from its start. The cost of capital distribution is not. Hence, we had to build this part also on our own.
37:06But it doesn't require much of this tailoring localization because the customers need to tackle that part as well. So I think from that angle, it's quite nice to scale this pretty fast. Maybe doubling down on this, to give also tangible examples from the field, We still actually also make sure we understand locally how it works. And it's really about distribution, as Tim said. We make sure the product works in any language. We make sure the calculator things are done also in the local currencies. We also make sure we understand which kind of distribution works best in a given country. And you see big differences across platforms.
37:50We've seen that physical mail works really well in Sweden versus in Southern Europe. WhatsApp works very well in the exact same setup with the exact same platform. So one person still needs to understand that within us, but that person then can enable many, many more people. I think the most extreme case was where we were working with a platform and they have account executives to then also talk to the businesses on the platforms. And we had a call where one person on our side was educating 160 account executives on the side of the platform that then are talking to the businesses. So that's a scale that A, I would not want to build that inside, right?
38:30But then obviously you can really tap into that scale of the platform. They know the businesses, they have the conversation anyways. The businesses want the products, the platform cares about it because they see an uplifted core revenues, right? And that's, I think, again, a really nice symbiosis between the people. On top of what Tim said, right? On the capital side, that's obviously something that's been a lot easier as you scale the business, right? where we are now, you can run this really, really efficiently across borders. But for sure, initially, that's something that takes a little bit of headspace, I would say, to get that done.
39:07I imagine, Max, that you could talk for hours on partner strategies and how to make sure you have the right incentive designs to make sure that they heavily distribute your product over others and you actually also are on top of how they do it and so on. Could you maybe just deduce a couple of principles for people that are working with a strategy like yours where you very much rely on partners? What it comes down to, ultimately, where we are today, it's do you drive core metrics for the platforms? Do you drive, in our case, it's usually do you drive GMB? So do businesses do more business on the platforms?
39:45And is retention better? Now, those are really two questions you want to be able to answer. Now, the challenging thing from a partner's perspective is you go into it, you found the company, you don't have the evidence. And I think that's what's really so hard about building businesses in the space is that everybody understands the intellectual thesis behind it, but it takes just a while to get the numbers. And I would say the way to get over that crossroads is really just push, push, push. There's just no easy way around this. you need to find people that believe on the platform side, then ideally you find evidence from somebody else that you can point to, right?
40:27And frankly speaking, the S has been a little bit more advanced in terms of similar products. So there were ways to point to the S and say, look, it worked there. This should also really work here. And then once you have the first one that gives you maybe a little finger and says, okay, let's see what we can do here, then you need to do everything you can to execute as well as you can to make sure they see the results, they see the results quickly and then use that to ultimately build on top of that. But I'm afraid there's no shortcut initially. It's just, you know, it's like abstracting the regular door complexity.
41:02It's just a lot of hard work and being pushy and just not taking no for an answer from large organizations. But definitely took us a long time to get there. I mean, I think you're speaking about likely the most decisive part of the business here, Andreas. I mean, it has been part of our board conversation, if I'm not mistaken, but definitely over a year. How we can cut through that noise. How can we make sure the business is aligned to our business goals? And it's extremely tough to get there. Sometimes I think you can push as hard as you want. Obviously, pushing always helps, but as long as the financial incentives are not aligned, i.e.
41:45not aligned in the core business, then this model is a bit prone to fail. And we have seen companies failing because of that, although they had a fantastic, I was always talking about this, maybe without stating a name, but we had an AI payment for a company in our portfolio who was distributing their product to payment gateways. and they also weren't in touch directly with the customer, but were always transacting through this indirect sales channel. But their financial incentives, they were aligned, but not aligned on the core business of the payment gateway because it was mostly distributed only to the end customer and the business partner didn't sell this in a way.
42:29I believe this product needed to be sold. But anyways, I feel like here the guys really cracked that, but it wasn't easy and I would always break it down to core business alignment. Other than that, I think, you know, you can be the best salesperson and best pusher of the world, but then it can be extremely complicated to get at work. I want to close the podcast, Tim, by asking you, what have you learned from Max? What's the most important thing you've learned from working with Max and the FinMed team? So first of all, I think their founder market fit was exceptional here and the journey, i.e.
43:09they have seen this European scale at N26 before. So both Max and Alex were so early at N26 back then so that they could experience that firsthand why they worked at the company. And I think they have proven themselves to be extremely persistent. So I think you realize by now it wasn't always easy, but I feel like none of these companies who operate in financial regulated markets, these journeys are never easy. so it's not easy from the product build and then distribution is is even more complex that you need to have founders who manage to stay extremely focused and extremely persistent to get there and i think it was a rare combination of the two to demonstrate they can do both i think i mean there's still some some stuff to go from here but i think the journey has been has been great so far and i think yeah i would i would definitely put these two traits in front of them being being pretty pretty good at it max you're obviously an incredible guy what you're doing with finmid is so important i cannot wait to follow your journey as you progress from here thank you both of you for coming on the podcast today thank you andreas all right before we start the show a quick note if you're building or running a fund you know it takes the right partners.
44:41At EUVC, we only work with sponsors we truly believe should be part of your tech stack. Please do take a moment to hear about them. And if you do, reach out, mention EUVC. It's the best way you can support what we do. Thank you so much. First off, Ace Alternatives. Every fund manager needs clean operations behind the scenes. From fund admin to tax and compliance, Ace handles it all across VC, PE, private debt, and real assets. They're trusted by some of the best investors in the world and if you want peace of mind and a scale ready back office ace should be part of your step finding deals and managing your portfolio is at the heart of running a fund synaptic helps you discover status before others do and portfolio iq keeps your portfolio data sharp and ready for lps together they're essential tools for modern fund managers when it comes to legal you need a team that truly knows venture hanespoon supports lps gps startups and scale-ups across the full fund life cycle.
45:37Smart managers make Hainspoon part of their stack. We have two at EUVC. Tech Barbecue. Oh my God, who doesn't love barbecue? Europe's startup scene meets the loudest, friendliest family reunion ever at Tech Barbecue. From Nordic founders to global VCs, this is where ideas catch fire and relationships get real. If you're building or backing in Europe, Tech Barbecue is where you want to show up. And hey, if you've got a big fun announcement coming up, want to hit the headlines or just want to tell you a story about, do reach out to us because we'd love to help and we've got some pillar partners to help you get in the right media places they've held us land bloomberg cnpc financial times forbes and many more for the euvc summit and we'd love to do the same for you tear down this wall it's more than just an alliance this is a union of values let's start acting acting acting acting acting acting
From the publisher
Welcome back to the EUVC Podcast, where we bring you the people and perspectives shaping European venture.
This week, Andreas Munk Holm is joined by Max Schertel, co-founder & CEO of finmid, and Tim Rehder, General Partner at Earlybird, to unpack the rise of embedded lending infrastructure for B2B platforms.
From food delivery and PSPs to ride-hailing and fleet platforms, finmid lets marketplaces offer financing directly to their merchants – with a single integration, across 30+ European markets. Together, they break down why embedded lending is often new capital, not just smoother UX; how better data lets you underwrite the “invisible” SME segment; and what it really takes to scale regulated infra across a fragmented Europe.
Here’s what’s covered:
01:03 – What finmid does: One integration for platforms to offer any financing product to business users across Europe
02:02 – Why embedded wins: Tim on data access, risk scoring, and turning platforms into “banks in all but the balance sheet”
04:05 – Owning infra, not capital: Regulation, operations and data engine vs outsourcing pure funding to institutions
06:43 – Economics & margins: Market size, 60%+ gross margins, and why net income beats headline spread
10:47 – Customer examples: How Wolt Cash works, proactive offers in the merchant dashboard, and +80% retention uplift
12:32 – Impact on the market: New capital for underserved SMEs vs just smoothing the bank journey
17:57 – Ticket sizes & duration: Typical loans of €10–20k, up to ~12 months, 85% renewal and the path to larger, longer credit
21:15 – AI & risk: Using generative and agentic AI in ops (adverse media) and data science (millions of data points, daily model iteration)
29:20 – Scaling to 30 countries: U27 + UK, CH, IS – regulation, payments rails and why “ugly detail work” is the real moat40:17 – Partner alignment: Making financing core to platform metrics (GMV & retention) and hard-won lessons on incentives




