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Extraordinary Life Stories: Rob Parsons OBE Episode Summary
Overview In this episode of the podcast *Extraordinary Life Stories*, host John Reynolds interviews Rob Parsons OBE, a keynote speaker, bestselling author, and founder of the charity *Care for the Family*. Rob shares his inspiring life journey, highlighting the challenges he faced, the pivotal moments that changed his life, and his commitment to helping others.
Key Points
Rob Parsons' Background
- Education & Career:
- Rob has a Master's Degree from the University of Bristol and a PhD from the University of Plymouth.
- He was once a joint senior partner in a large legal practice before founding *Care for the Family* in 1988.
- Awarded an OBE in 2012 for his services to family life.
- Personal Life:
- Rob is married to Dianne and has two adult children and five grandchildren.
Childhood and Early Challenges
- Grew up in a modest home with significant hardships (no indoor toilet, no hot water).
- Faced academic challenges; a teacher labeled him as "making no use of what little ability he had," leading him to believe he was "rubbish" for many years.
- The experience of being placed in a metaphorical "box" due to others' perceptions.
Turning Points
- Influential People:
- Encountered key figures like Arthur, an elderly man from a local church, who recognized Rob's gift for public speaking and mentored him.
- Rob credits these relationships as instrumental in changing the trajectory of his life.
- Life-Altering Decisions:
- Resigned from a lucrative law career to start a charity aimed at strengthening family life.
The Story of Ronnie
- Adoption of a Homeless Person:
- Rob and Dianne took in Ronnie, a homeless man from their community, who lived with them for 45 years.
- Their relationship evolved into a deep familial bond despite the initial challenges faced in cohabiting with someone who had lived a very different life.
- Impact on Lives:
- Ronnie contributed to the household and community, highlighting the importance of connection and support.
- Discussion of the loneliness many individuals face, both in homelessness and in regular society.
Lessons and Takeaways
- Grasping the Moment:
- Emphasis on the importance of prioritizing relationships over professional success.
- Reflecting on missed opportunities for connection during busy periods of life.
- Storytelling as a Tool:
- Rob discusses how storytelling transcends traditional communication, allowing for deeper connections and understanding.
- He believes that everyone has a story worth telling and that these stories hold immense power.
- Legacy and Connection:
- Importance of leaving a positive legacy through kindness and helping others.
- Reflecting on his father’s work ethic and values, which shaped Rob’s perspective on success and humility.
Closing Thoughts
- Rob shares the enduring messages of love, human connection, and the potential for change in our lives and the lives of others.
- Encourages listeners to recognize their ability to impact those around them, no matter how small the action.
Actionable Takeaways
- Reflect on Your Relationships: Consider how you can strengthen your connections with friends and family.
- Engage with Your Community: Look for ways to help those in need and be proactive in reaching out.
- Prioritize Time: Make conscious choices to spend quality time with loved ones, avoiding the trap of prioritizing work over personal life.
- Embrace Storytelling: Share your own experiences and listen to others’ stories to foster meaningful connections.
Conclusion Rob Parsons’ journey from a challenging childhood to becoming a respected author and speaker is a testament to resilience and the transformative power of relationships. His story emphasizes the importance of human connection, compassion, and the legacy we leave behind through our actions.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00John Reynolds:And he said to me a phrase, John, that I've heard hundreds of times from him. It was a hangover his time in care when he was a child. He said, have I done a bad thing? I said, no, you haven't done a bad thing. It's just Dan and I wondered, well, perhaps it was time. And suddenly Diane burst into the room. And she said to me, have you? I said, no. She said, Ronnie, can I borrow Rob a moment? Sure. And she dragged me downstairs into the kitchen, burst into tears. And she said to me, we can't do it. I can't do it.
0:24Rob Parsons:Who is Rob Parsons?
0:25John Reynolds:My life has been a bit of a surprise to me, to be honest, including being here with you now, John. So, so brought up in a little terraced house with no inside toilet, no running hot water, no toilet paper. Hopeless at school. My teacher wrote when I was 14, he's making no use of what little ability he had. I believed that, that I was, I was rubbish. And then a few people came into my life. That changed everything. Ronnie knocks on your door at home, homeless. Yeah.
0:52Rob Parsons:And ends up living with you for, have I got this right, 45? 45 years, yeah. Yeah, without even having got close to what you've achieved and recognized as well you know OBE and we'll come to that but point is that that that kid that was put in that box how did you climb out of it what
1:07John Reynolds:did you do to break out of that box do you know it's remarkable how things happen I think if we've known a measure of success in life the truth is most of us have had a couple of breaks
1:19Rob Parsons:Rob Parsons thank you for joining me no lovely to be here John I've been so enjoying reading researching all about you so now this conversation thank you who is rob parsons my life has been a
1:30John Reynolds:bit of a surprise to me to be honest including being here with you now john so so brought up in a little terraced house with no inside toilet no running hot water no toilet paper don't even ask except even now i can't look at a copy of the southwares echo without a million memories flooding back hopeless at school uh my teacher wrote when i was 14 he's making no use of what little ability he had. And so until I was about 18, I believed that, that I was rubbish. And then a few people came into my life. That changed everything. So I ended up being a senior partner of an 11 office law practice. I formed one of the biggest legal consultancies in the country.
2:05John Reynolds:I used to take the London Hilton Ballroom and fill it with 300 lawyers and talk to them about practice expansion. I've spoken to a million people, governments sometimes, and more blue chip companies across the world you can shake a stick at. And so it's all been a bit of a surprise. I sometimes pinch myself. I'm not exactly sure how it happened, but it has. So it's been an interest in life.
2:27Rob Parsons:I find it fascinating that you were effectively told at school that you're thick. So then what you've just done, and that includes being a lawyer, which you can't beat thick. You know, there's an academic element to that, let alone then the fact that, you know, you captivate people from from being an author or from standing on stage to a thousand people that are learning from you now when you reflect on that particular period where someone effectively labeled labeled you thick and then you carry that through how do you feel i feel both happy that it's it's i've
3:00John Reynolds:managed to come through that and terribly sad at the things we do to people you know when my form teacher wp lewis ba is used to sign my report wrote those words in my report no use of what little ability he had. He thought he was just writing with ink on paper, but he wasn't. He made for me a little wooden box called Academic Achievement. And the bottom was rubbish, and the side was no hope, and the top was no ability. And because he was a teacher when I was a kid, I climbed in that box. And I lived there. This is where I belonged. I'd just come 34th out of 34 in my class. And I remember that just two names left.
3:37John Reynolds:I used to read them out, John, beginning with the top, it was a system designed to both honor and humiliate. And we're down to the last two names. I look across at Bernard Harris and Bernard looks at me and Bernard shrugs his shoulders. And then I hear Bernard's name and 33 sets of eyes turn to look at the stupidest kid in the class. And I lived in that box for years, but we're not meant to live in the boxes other people make for us. And we're not meant to make boxes for other people. So I am both happy. I've had an incredible life and a little bit angry, to be honest, that the messages we
4:08Rob Parsons:sometimes give each other i can feel that passion off you and and you know without even having got close to what you've achieved and recognized as well you know obe and we'll come to that but point is that that that kid that was put in that box how did you climb out of it what did you do to break
4:24John Reynolds:out of that box do you know it's remarkable how things happen i think if we've known a measure of success in life we kind of think we're pretty good the truth is most of us have had a couple of breaks We've met people who've changed our lives. And so I'm 15, 16. I'm about to drop out of school. I'm walking down the road. I got ice blue jeans on, an Elvis Presley style haircut, 10 embassy cigarettes in my back pocket. And all I want to do is be a rock and roll singer. And coming towards me is an elderly man from a little church on the corner of my street. And he says to me, it's Robert, isn't it?
4:56John Reynolds:And I say, yes. He said, well, Robert, he said, my wife and I are going to start a little discussion group for teenagers. Now, Arthur and Margaret were poor. they lived in two rooms in his mother's house. They were told they couldn't have kids of their own. He'd never pass an academic exam, but they used to work with teenagers, a little church on the corner of my street. He said, would you like to come on Wednesday night? John, when all you want to do is be a rock and roll singer and go on the stage in Las Vegas, that little discussion group is not the greatest stuff you've ever had. But I said, yes.
5:25John Reynolds:And one day when I was about 16, he said, I think God has given you a gift of public speaking and I'm going to teach you. That was scary. He was the worst public speaker you've ever heard in your life. And he taught me to teach stories to the kids in the little Sunday school. John, when I was 38, the Law Society of England and Wales asked me to be a keynote speaker in Vienna in front of 1 ,000 lawyers at their big conference. And before I went on stage, I rang Arthur. He lived in a little prefabricated house in the north of Cardiff. And I said, Arthur, I'm about to go on stage, 1 ,000 lawyers out there.
5:58John Reynolds:He said, oh, my, that's scary. I said, Arthur, yes, sir. You taught me to do this. Did I? I was with him just before he died. He was practically comatose. I remember putting my lips next to his ear. And I said, Arthur, thank you. You changed my life. And I kissed him. So people like that change this thing.
6:20Rob Parsons:And I guess there's a timing element to that as well. The young lad at 15, 16. I'm just quietly thinking how different your life could have been if that moment hadn't happened. And it did. And I love the humility and I love the respect that you've brought him into the story of the conversation now. And there's an element of, there's so much actually about what you're doing now, about giving back. And I want to come to the story of Ronnie. Ronnie knocks on your door at home, homeless, and ends up living with you for, have I got this right, 45 years? 45 years, yeah. Now, we've had a chat off camera about the fact that you've only realised since he's died, how unusual that is.
7:00Rob Parsons:how unique and I think we should open that up but I want to know how much of the the lad that was helped at 15 and saw that that help shaped your life has then wanted to help others and give back
7:13John Reynolds:yeah well I think it did so what happens is Dan and I've been married about three or four years we didn't have kids and there's a knock on the door near Christmas and we're about to ignore it because I've just given a bunch of money to a kid who'd murdered once in World David City I I wasn't going to give any more. But eventually I go, there's a man standing there. He's homeless. He's got a black plastic bag with all his worldly possessions in his right hand and a frozen chicken in his left hand. And he used to come to our little Sunday school with the kids. And then the local authority sent him away to a school, disgracefully described as for subnormal boys.
7:45John Reynolds:And he kind of dropped out of our lives. And now he's almost 30 and he's homeless. And I said, it's Ronnie, isn't it? What's with the frozen chicken? He said, somebody gave it to me for Christmas. I said, come on in. I'm sure Dan will cook the chicken for you. And Dan made him a meal. And then she gestured for me to go in the other room. And she said to me, what are we going to do? And I said, what do you mean? Well, she said, it's Christmas.
8:08Rob Parsons:Are we talking like actual Christmas?
8:10John Reynolds:Yeah, it's two days before Christmas. And she said, let's clear up the guest bedroom, ask him to stay tonight. And I remember going in. We settled him in front of the Coronation Street. and I went into him and he hated pulling himself away from the rover's return and I said Ronnie would you like to stay with us tonight and he said fine and he stayed with us that night and over Christmas and he never left he lived with us for 45 years and yes John I do think you're right there was something about the way people had touched my life and suddenly this man is there and I don't recommend what we did it's not a great not a great idea for everybody but for us it was right and actually it changed ronnie's life as well it's an amazing story i'm i'm thinking
8:55Rob Parsons:about how many people will be watching and listening and heart-worned by this and your generosity you know there's there's the time element there's the financial element there's the fact that someone's life again completely changed you know god knows where ronnie would have ended up if you'd shut the door on him yeah he would not show him generosity and then there's the question that comes to me of like well i'd like to do that you know my circumstances are different i have two teenage daughters so there's a there's an extra security element how how well did you know ronnie from sort of seeing him around and and effectively he was a stranger he was i want to know how sort of other people's response were to you at the time and you know also how the journey was like it can't have all been smooth sailing having a someone live with you it was
9:42John Reynolds:really hard and Diane bore lots of it. Yeah, we did half know him but he was in many ways a total stranger, of course. And in fact, when he'd been with us a short time, he got a job as a dustman. He was a dustman for 29 years. So I lived in this really nice house, had a nice car and at four o 'clock every day this dustbin lolly would turn up outside and Ronnie would jump off and come into our home. And I remember when he first got the job I used to drop him off at the dust yard before I went into the law practice. And I'd get home at night, John, and he'd be sat in a chair smiling. And I'd say, Ronnie, what are you smiling at every night when I come home?
10:20John Reynolds:Robbie said, when you take me to work in the mornings. The other men say, who's that brings you to work in the fancy car? And I say, oh, that's my lawyer. And I thought a lot about that. I don't think he was proud of being taken to work by a lawyer, but he never had a mother take him first day of school. Never had a dad say when he was 11, and how'd it go in the big school today? And now at last, somebody's at the gate. And John, I've come to believe no matter how much power or money or prestige we've had, and I've had a little of some of that, we all need somebody at the gate. But you're right, there were very, very hard times.
10:54Rob Parsons:It's 45 years. Do you ever have a moment where you had to have a chat with Diane about perhaps not doing it anymore or ask him to leave?
11:01John Reynolds:Kate, my daughter, Katie, we had two kids. Katie was about 10. And we had quite a big house, but we only had one bathroom. and Dan said to me, darling, she said, I think it's honestly time for Ronnie to find a little place. Kate's going up to be a young woman. We'll still be part of our family. I said, darling, he's been abandoned all his life. She said, don't give me a hard time. I just think it's right. And we talked about it. And one Sunday night, I went up to give him the news. And he used to love watching John Wayne movies. So I went up to his room and I could hear the gunfight going on the OK Corral.
11:31John Reynolds:And I knock his door and he turns and he said to me a phrase, John, that I've heard hundreds of times from him. It was a hangover his time in care when he was a child. He said, have I done a bad thing? I said, no, you haven't done a bad thing. It's just Dan and I wondered, well, perhaps it was time. And suddenly Diane burst into the room. And she said to me, have you? I said, no. She said, Ronnie, can I borrow a rob a moment? Sure. And she dragged me downstairs into the kitchen, burst into tears. And she said to me, we can't do it. I can't do it. And John, I don't know whether he'd overheard us talking about the possibility of his leaving or when you push from pillar to post as a kid you develop a sixth sense but a couple of nights afterwards he knocked on our door and he said can I talk to you both sure take a seat I haven't done a bad thing I said Ronnie what is it we three are firm friends aren't we yes Ronnie we three are firm friends and we'll be together forever, won't we?" Johnny's question hung in the air for far too long and finally Diane gave me the slightest of nods and I said, yes, Ronnie, we'll be together forever.
12:37John Reynolds:And we were. That was probably a commitment then from you both that you were going to see that through. There was no way he would be. And he was with you until he died.
12:44Rob Parsons:He was with you until he died.
12:45John Reynolds:Do you know, I wish I could tell you this happened 40 years before it went, but it didn't. It happened about three years before he died. I said to Diane one day darling I don't think Ronnie's ever had anyone tell him they love him and you know when he pops his head around the door at night and says goodnight I'm going to say I love you Ronnie and I did and he would mumble something back and during Covid he had a stroke during the Covid pandemic and we couldn't go to the hospital with him and I can remember him going into the ambulance now on his own he looked lonely, distraught and I yelled I love you Ronnie and he shouted back I love you and then we were called to the hospital and he was in a side room and all the tubes that had been in his body the day before were gone, just a single oxygen line.
13:27And we sat in the darkness and I hugged him and I said,
13:31John Reynolds:I love you, Ronnie. And suddenly Diane got up from her chair and she lay next to him, put her head next to him, and she began singing a little song that we used to sing in Sunday school that Ronnie would have sung because he came a little bit to our Sunday school with kids and she sang to him, Jesus loves me, this I know, for the Bible tells me so. little ones to him belong they are weak but he is strong and over and over again in the darkness she sang it and then finally he was gone wow um and just after his funeral we were in the crematorium just outside for a moment alone it's a beautiful september day and she said to me do you remember that question he asked you that night i said yes i do he said we'll be together forever won't we and I said yeah and you said yes well you were right and he became part of our family the kids have ever known never known life without Ronnie never known it they've gone with kids of their
14:26Rob Parsons:own and I can tell you miss him as well you know it's a long long time it's a heartwarming story it's absolutely heartwarming and and again so unusual when as human beings we crave social connection and there are so many people alone whether it's Ronnie who was actually homeless or people that have got a lovely home around them but live on their own and are actually really lonely. And I'm just wondering whether there's a sort of a conversation about the fact that you made that work and more people could do that. And of course, you know, I have heard you say I wouldn't recommend it. I wouldn't recommend it.
14:58John Reynolds:Why not? Well, well, that was by any standards, that was extreme and possibly dangerous. I do understand. I understand that. But for us, it worked and we would do it all again. But you know what? We can do something. there's somebody near us who was who's lonely who just not you know after he died a little old lady from down the road came and said i'm sorry to hear that ronnie's died do you know he used to come after my husband and put my bins out every friday night and when he went up to the co-op he he would he would get me some some stuff for it and he did that for me and that's ronnie that's the community that's ronnie yeah ronnie used to help our church had a homeless center and ronnie used to go and help every Sunday night wash the dishes in the back and one night he came back and I said where are your new shoes he had this old pair of trainers on with holes in he said I gave them to some homeless guy the thought John of a homeless man literally walking around in Ronnie Lockwood shoes is too ironic you couldn't write it so so we can all do something what feedback and if any sort of
16:03Rob Parsons:feelings of judgment did you get not just from when you took Ronnie in but during the time you There must have been people around you that gave you various feedback.
16:10John Reynolds:I mean, do you know what? We lived in a very lovely home. I was in my early 30s. I was seeing a part of a big law practice. For goodness sake, at last we had an inside toilet. We had more inside toilets. We lived in a lovely home. And one day, when we'd shortly moved in, there was a knock on the door. I opened it. There's a woman there. She's mid-60s. She's got blue rinsed hair. And she said, I'm the chairman of the residence committee. Welcome to the street. And so she gave me some flowers. And I said, thank you. She said, do you mind me asking you a question? No, no, no. Every day about four o 'clock, a dustbin lorry turns up outside your house.
16:43John Reynolds:And a dustman gets off and he walks up your drive and goes, who is that? Oh, I said, that would be Ronnie. What, does he live with you? Yes, this is Ronnie's home. Well, will he be with you forever? Well, I don't know, but this is his home. And she said, how sweet. But we never heard from her again. So I don't, but I don't expect people to understand. You know, this, it's just for us, it was okay. And Ronnie was at once the most frustrating man to live with in the world and the easiest. He had some educational challenges, but he was a lovely man.
17:17Rob Parsons:He loved to give. At the heart of what I think you're passionate about and myself, Extraordinary Life Stories, is storytelling. Yeah. And you're now, you know, you came in with a case and various people that you're effectively traveling the country with, talking about that part of your kind of journey and story and also the journey about you being an author and it's all the other things you've done that all come together. When did you feel that the sort of the desire, if you like, to start telling your story and the stories that are all intertwined?
17:48John Reynolds:When I was about 21, I was giving a talk to a group of teenagers and there was a guy at the back listening and he was a young lawyer. He just started his own law practice and And he came to me and he said, you're pretty good on your feet. So I said, oh, Arthur Tovey taught me. And he said, well, I got to know Arthur. He went to the little church that we were into. He said, Rob, I've just started a law practice. I said, yes, I did. He said, well, I'm going to join my law practice and become a solicitor. And I'll pay for you to go to law school. John, it was as if somebody was talking to me from another planet.
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18:22Rob Parsons:It's still the kid that ultimately has grown up thinking they're thick in a box, right? Now you've been given the opportunity to be a lawyer.
18:29John Reynolds:And suddenly, and somehow I managed to become a lawyer, managed to pass the exams first time, so I must have had something up there. And then John and I began a company that helped lawyers build their law practices. So I used to stand on the stage in the London Hilton, and I realised that even there, telling stories was powerful. They wanted to know how you'd done it. They wanted the academic stuff, but they wanted to know how you'd actually done it. and so in my life whether it's telling stories of Ronnie or on a stage in the London Hilton or occasionally talking to governments stories are powerful you know we've all got a story some time ago somebody brought Dan and I a fire pit in our garden and one night we got it out it's about 11 o 'clock at night and eight of us around there and it's a bit chilly so we go in to get blankets and I think why are we out here I've got a house with central heating on but it's fire and we were telling stories.
19:26John Reynolds:Stories are older than fire. That's tribal. And they're tribal. We go back. And so I find them very powerful. And they open our hearts. So even some of your listeners now will be putting themselves in the story. They'll be saying, I was that one. I felt like that. I'd been put in a box. And we sometimes do it to our husbands, our wives, our partners, our kids. We try to make them like us.
19:50Rob Parsons:Stories transcend messages. So the story of Ronnie has so many messages, humbleness, generosity, love. What would you say? There's even a part to this conversation I'll share now that I haven't brought up previously. I've read 60 Minute Father. Have you? Yeah. And I was given to it by my father when my daughter was first born. And I hadn't even made that connection because of how we were introduced around the story of Ronnie to then realize that you've intersected my life through storytelling. So the book you wrote there in any one way has shaped my being a father, if you like. Right now, with so much of what you're doing going forward in storytelling, what's the main story you're trying to get across?
20:33Rob Parsons:What is the kind of core message that Rob Parsons is putting out there?
20:38John Reynolds:Well, I think there are several, but one of them would be to grasp the moment. I didn't realise you'd read The 60 Million Father, but let me tell you a story from The 60 Million Father that I've told all over the world, and it's true. When my daughter was about four years old, I was busy in the law practice. I'd known in my own small way more success than I ever dreamt was possible. And I'd be reading her a story and the phone would ring downstairs. We only had a phone downstairs then. She'd say, Daddy, please don't take it. I'll be back in a moment. And I'd make that call, then another call. And after half an hour, I'd remember I'd not finished the story.
21:10John Reynolds:And I'd go back into the room and the light would be on. And the book would be by her head where I'd left it. but little eyes had fought to stay awake as long as they possibly could. And I've had the privilege of speaking to many business people across the world and I say this to them, do you know what I don't understand about that? I've had an interest in life. I've been a partner in a law practice. I've been involved in murder trials. I think I've written 30 books. I've lectured all over the world. Those things have involved me having thousands of business calls. Almost everyone is described as urgent.
21:40John Reynolds:They'll have one today. Ring my back by 2.30. I can't remember one. not one that couldn't have waited 10 minutes while I finished a bedtime story. And I've often said to very exclusive audiences, it's a privilege to talk to you today, but I'd swap you all line to end to end for a chance to read that story one more time. So I would say to people, grasp the moment. You know, when we're young, and I've been there, we're building and we're striving for success. But sometimes in all of that, we miss relationships. I've sat with many men of 65 and women sometimes, but often men, and they've achieved more than they thought possible.
22:21John Reynolds:But they look back and say, where did my life go? And we've been through some tough times. I talk about it in the book. I remember Dan saying to me, darling, I don't think we're going to make it. and we sat down long winter evenings see if we could recover uh the love we we used to have and and and so those moments of grasping those those moments and that's why I love telling stories because there'll be at least one person out there that'll say wow yeah I love the fact you said all
22:50Rob Parsons:that and and your book and the impact it had on me at the time of scaling a business that actually meant that by default I was talking to successful high net worth people and when they found out that I was a new father kind of six months to a year in during this period every single one of them without question and by default they were a fair bit older than me had that same story. It doesn't matter whether I've made a million, 10 million, 100 million jobs, how much success I've had. yeah i i missed my uh kids as a father i my relationship broke down and i you know this is one thing i could do if there's one regret i've got you know i go back and i do it differently and i can't that time's gone i can go and make another million quid yeah but i cannot spend spend those 10 minutes reading and that went in and i'll tell you what back to that storytelling the first few people that told me that the defiant version of me was like oh yeah it's cool but we'll move on in the conversation to the what you know the sort of what i'm trying to do but after the i don't know maybe the 10th the 15th the 20th like a warm record i was like these this i need to listen to this no ambitious driven younger version of myself i need to listen to it i don't want that regret so your book and that's the storytelling that came back from those people yeah massively then changed how i went about my parenting it's fascinating isn't it i
24:14John Reynolds:I used to say to myself, and I think this kept me in that lifestyle longer than it should have, a slower day is coming, a slower day. But of course, it's not. It's not coming. We think when the next office is opened and when the computers are working and when I've taken over that next business, I'll have more time. But it is a total illusion. If anything matters to us, we need to grasp a bit of it today. But I tell you what I would say, John, for the person listening who is 55 years old or 60 and their kids are grown and they think I've lost it. It's almost never too late to make that phone call, to try again.
24:49John Reynolds:You know, I was privileged to be in the White House just after the 9-11 tragedy. And when they analyzed the phone calls made on 9-11, when they listened to those recorded messages that people hurriedly said, sometimes before they jumped and missed the flames, when they reread emails hurriedly sent or asked people to recount what people had said from the other doomed planes. The same two words came up time and time again. Nobody talked about share prices. Nobody talked about size of car driven or companies taken over. Husbands said them to wives, partners to partners, parents to kids, kids to parents.
25:25John Reynolds:I love you. Jack, I know we haven't gotten along well recently, but I want you to know I love you. And they're powerful words. It's in many, many ways. It is too late and it's not too late.
25:38Rob Parsons:It brings back what we are all about, which is love, human connection and looking after each other, which you epitomize. You as Rob, the individual, let alone the story with Ronnie. You mentioned success earlier. At so many times in your life, you would be able to certainly now reflect on successes you've had. Sitting here now, how would you define success?
26:34John Reynolds:I think it has lots of elements. If you ask me, I've had the incredible privilege of being able to use the gifts that I think God has given me. And that's whether that's music, in fact, whatever we believe or don't believe, just to have the chance to use those gifts and have somebody to come alongside and help you discover them and give you a chance to fail a bit. And all that is incredible. but but relationships relationships uh uh friends perhaps somebody we we love who who knows the worst about us and still prepared to keep keep trying those are the things ultimately and i'm getting on a bit now so so i i reflect a lot on my own mortality and we you know most of us live our lives thinking we are immortal well i'm at the stage where i i know that's not true and you look back I think what matters and I just think and you know what I think in some ways that I was just fortunate I met certain people I perhaps I read certain books I had certain influences that that enabled me to change made lots of mistakes lots of mistakes but I'm very very grateful I can feel that it's been a heck of a ride I can feel that these two are huge smile on your face
27:49Rob Parsons:and the twinkle in your eye. And I want to open up a little bit, the sort of human side of you, the physical and mental fitness that ultimately goes into being an author, touring the country now, with such purpose and passion. How do you look after yourself? And it's both from a physical and a mental point of view. And I ask that because at any one time, you're a creator. You're thinking about perhaps the next thing you're going to write. I want to know where you get that inspiration from, what you do to do that, but physically and mentally.
28:19John Reynolds:But for me, you've got to keep going. When COVID came, all my seminars were cancelled. So I'm there thinking, what am I going to do? Now, I qualified as a lawyer, but I've always had this thing in the back of my mind that I'm actually not an academic at all, and I don't think I am particularly. And I thought, well, I wonder if I could push it a bit. So I did a master's degree. And then just about three or four years ago, I did a PhD. And so I got that. And I remember looking at the offer letter from the university, from my master's, and I kind of touched it and thought, these people want me. And then when the PhD came through, I was pinching myself.
28:58John Reynolds:So you have to keep trying. And it wasn't even succeeding at it, but just having a crack at some stuff. And climbing out those boxes that other people made for you.
29:09Rob Parsons:Really glad you brought that, because I'm conscious of time. And we said before, Cameron, that we could probably sit here for a day and enjoy it. But you climbing out of that box and defying what someone labeled you to then do so much to have a fulfilling life that continues with the next chapters to write. But having touched and impacted so many people, me included, before you even knew that we were connected. And I think what I love, Molly, who's sitting there watching, listening, she said, actually, this could be such a lovely reminder around Christmas time, which is when this will go out. that you know ultimately people can do really good things for each other in the world where there's a lot of negatives there's a lot of things out there that you know can be really quite depressing to see and yet you know someone that wants to make a difference makes decisions based
29:56John Reynolds:on helping other people we can all do that yeah well we can all do something there's somebody in our lives perhaps a family member at christmas we've fallen out we've really not spoke with them for a few years we can we can make a phone call and try there's a lonely person just down the road from us we can knock a door and and say can i take your bins out like like like ronnie did there's some young person who feels rubbish that we can get alongside and and encourage and bring we can all do something as i said i don't recommend doing what we did but we can all do something an incredible thing is the tiniest thing the tiniest thing can sometimes change our lives forever that
30:36Rob Parsons:little nudge i mean it's just yeah even your story people people walking up to you at the right time let's finish with legacy and the question to you about your obe i know you've got a story that you wanted to tell me and i i love the fact that that's in some way there's recognition for just some of what you've done but how important is legacy to you do you know um when when i was in
30:59John Reynolds:my first day at grammar school the teacher said i want you to yell at what your fathers do for a living i kept my head down my dad was a postman kids yelled out consultant accountant and i can remember mumbling postman as quietly as I could when I got home I said to my dad dad you ever get bored just thinking letters through doors he said son your father did was the royal mail he made his son as if the queen herself had asked my man would he mind sticking some of her correspondence in as he walked around the streets and and some years ago I was invited to meet the queen to receive an award on behalf of what the team and care for the family had done and and I'm talking to the queen and and I think there's something I want to say to her but I'm not sure if I got the courage to say And then I think, I'll never have the chance again.
31:40John Reynolds:And I hear myself say, ma 'am, may I humbly thank you for the incredible example you've been to us all down all these years. And she said, you're very kind. But what I really wanted to say, John, was my old man used to deliver your letters. So it was lovely to have the OBE and Diane and the kids were there. But my dad, you know, my dad used to shine his shoes before he went to work. And one night I caught him cleaning the underneath of his shoes. And I said, Dad, don't do that. Nobody will ever know. He said, I don't know. I don't know. And there's many a CEO of a big company that would understand my dad's attitude.
32:19John Reynolds:What you don't see matters.
32:23Rob Parsons:That's powerful. What goes on in the shadows that other people don't see, it creates the whole big picture, doesn't it? You're a pleasure to talk with, Rob. I don't want this to end. But I knew I'd learned from you. No. And I have just so enjoyed this conversation.
32:37John Reynolds:I hope you have. I have. I've loved it. It's a great privilege. Thank you very much. Thank you, Rob. I appreciate it. Thanks, John. Thank you.
From the publisher
In this episode of Extraordinary Life Stories, John Reynolds talks with Rob Parsons OBE
Rob is an international keynote speaker and bestselling author of over 25 books.
He has a Master’s Degree from the University of Bristol and a PhD from the University of Plymouth. He is the founder of Care for the Family, a national charity which aims to strengthen family life and help those who face family difficulties.
In 1988, Rob resigned as a joint senior partner in a large legal practice in order to start Care for the Family, which is now one of the UK’s leading family charities. In 2012, Rob was awarded an OBE in the Queen’s New Year Honours list for services to family life. Rob is married to Dianne and they have two adult children and five grandchildren.



