In short
Podcast Notes: HUNGRY - Episode 13
Episode Overview Title: 13 Simple Strategies to Quickly Raise Money for BONKERS Ideas, Win Insane PR for FREE and 10x Creativity on 10x Less Budget Guest: Leo Taylor, Founder of YUMBUG Description: The episode focuses on how YUMBUG, a brand aiming to make insects mainstream food, utilizes creative strategies to grow and attract attention. Leo shares insights on behavioral science, fundraising, marketing, and the importance of a strong mindset as a founder.
Key Themes and Takeaways
- Making Bugs Mainstream
- Behavioral Science Strategy: The main challenge is overcoming perception around eating insects. The perception that bugs are unappetizing is the significant barrier to acceptance.
- Stages to Becoming a "Bugger-terian":
- Education: Raise awareness about the benefits of eating insects to foster curiosity.
- Experience: Create a positive and memorable first experience with the product to encourage repeat consumption.
- Fundraising Strategies
- Treat Investors like Customers: It's critical to understand their motivations and how your product aligns with their goals.
- Avoid "Spray and Pray": Focus on targeted pitches and know your investor's “victory speech” to better align your messaging.
- Story-Investor Fit: Emphasize shared values and mission with investors to create a common language.
- Founders' Mindset
- Emotional Agility vs. Emotional Fragility: Founders should be flexible and adaptive rather than rigid in their thinking.
- Embrace challenges as opportunities for growth.
- Develop a growth mindset where feedback is viewed as a way to improve rather than criticism.
- Product Development and Market Fit
- Focus on Core Work: Identify the critical tasks that will move the business forward and prioritize them.
- 80/20 Rule: Concentrate efforts on the 20% of activities that yield 80% of the results; avoid perfectionism in the early stages.
- Marketing and PR Tactics
- Create Buzz and Scarcity: Generate excitement through limited availability and special events.
- Community Engagement: Partner with local businesses and activate community interest to build a loyal customer base.
- Utilize Menus as Flyers: Promote the restaurant through the menu itself, encouraging customers to share and refer friends.
- Unique Tone of Voice
- Brand Personality: The humorous and cheeky tone of YUMBUG helps to make the concept of eating bugs more approachable.
- Examples include slogans like "Don't be a mug, eat a bug."
- Instinctual Branding: The brand’s voice and style emerged naturally from the founders’ personalities rather than being overly curated.
Insights from Leo Taylor
- Leo emphasizes the importance of adaptability and using setbacks as learning experiences.
- He believes creating deep connections with customers through positive experiences is vital for building a loyal following.
- The future vision involves making bugs a commonplace food option across various dining contexts, from restaurants to home cooking.
Closing Thoughts
- The episode showcases the innovative and unconventional strategies YUMBUG employs to disrupt the food industry.
- Leo’s insights on mindset, marketing, and product development offer valuable lessons for entrepreneurs in any sector.
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Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
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2:01hello hello hello um i just want to say a huge thank you honestly i'm so grateful that you listened to this and i'd be so grateful you could please share share the podcast leave a five-star review we've got some epic guests in the mixer that we're so close to getting um and the bigger the show gets we're going to land some of these big whoppers the bigger the potty gets the bigger the guests get the bigger your brand gets everyone wins um this episode with leo taylor from yumbug is mind-blowingly banging um i love people who are doing bonkers wild shit and turning crickets into meat is bonkers wild shit and i know we had all that vegan alt meat stuff that kind of ballooned and bubbled and burst a couple of years ago but this i really think he's onto something It tastes unreal, but his mindset just gave me confidence to do crazy things.
2:56We go so much into this episode. Why James Watt, founder of Brewdog, told him to build a restaurant and how we need to create a deep, meaningful connection with our diehard fans. It's not about brand awareness. It's about first experience and education. We go into the strategy about how they're making crickets and bugs supermarket ready. um leo's mindset is super he's super super bright like he talks all about these founders mindsets of uh having intellectual agility and emotional agility as a leader which is something i've learned loads and implemented we go into kind of the hard days which we all go through that grit just to crunch through pardon the pun um crunch through those dark days there's loads in how to raise money i mean he literally gives us a like a cheat sheet of how to raise serious dough for bonkers ideas rapido that was like it blew my mind and i've actually started using some of this to get guests on the podcast as well which is sick um really really really enjoyed this one and i think you're gonna love it too enjoy this man at sea right now mate um but yeah look so i i've obviously ollie lloyd who's been on this podcast um who i love he's amazing um he's an investor in you guys he put me on to you guys i really wanted to talk to you i think anyone who's doing something bold and brave where there's a lot of naysayers tick uh really want to speak to someone who's doing that i think for me i remember back in 27 2016 at my first trade show um bug in crickets are not a new thing like there are people trying to flog cricket bars as as healthy bars i think the way and it kind of fell on deaf ears in the uk i think the way you guys have stolen the cues and semiotics and authority of chefs um who have that authority the menu you've created you know if you took out the bugs very much looks like a uh you know something you'd get in jolene down the road for example and i think that's really interesting um and mate yeah i'm just excited to kind of to chat to you thanks for having me oh absolutely thanks for having me on um what's what's a bit of a full circle event for us is we listen to hungry podcast so actually being on it is is sort of a bit meta right now but it's okay what does what do people mean when they say meta just like uh you know you're almost like looking down on well it's a good question it's almost like an order of magnitude difference so right yeah it's like i'm in the podcast that like we listen to on a weekly basis yes if you see what i mean yeah it's going to get very like that especially as we're eating bugs that are kind of the as you say this is what the future tastes like on the um the the the poster behind us but so yeah as i said i love people are doing the mission impossible right and i said what what teed me up quite nicely is this morning i recorded with josh from can of water seven years ago basically and i remember seeing a can of water in bailey and sage in wimbledon and i thought fucking oh good luck with that mate this is a can of water like who's going to want that yeah and i told him this i'm not slagging him off i said this and then he checked you out um seven years late eight years later well guess what it's everywhere it's formula one loads of people using it i think it's quite a nice way to start our conversation is we're we're almost what's what does that sounds like a really wanky way of saying this but like what if i could say to you right in eight years time we're gonna have this conversation in uh 2032 that's right geez that's scary yeah 2032 and you've you've done a lot of the job you set out to achieve what what would that look like for you bugs are mainstream would be the answer uh you know and that's the mission that's that that's the goal for us is how do we take this stuff and and get it everywhere you know we want to see bugs wherever you can buy meat you know whether that's in supermarkets whether that's in mainstream restaurant chains um you know wherever there's a touch point and you're like i'm hungry and i want some food we want insects to be an option um and and that's sort of what we're laser focused on is how can we you know change perceptions to to get this stuff mainstream and what has been the biggest mental block in terms of consumer perceptions not not just with with specifically young bug but you but as i say this is this bug thing's been going since 2016 what what have been those blocks that you think you're gonna have to batter down with this restaurant to like overcome them yeah well it's it's all perception I think right now uh that that's the big barrier is how are we going to convince people that this is just delicious tasty food um we've got something that we call uh our theory for stages to becoming a bugger-terian right there's a whole mouthful but really all it all it describes is how do you get someone from being like actively against insects a bit squeamish um have no idea about the benefits all the way through to someone who's like actually i'm gonna have crickets for tea um crickets for tea crickets for tea i'm actually getting up north it's gonna be the hardest place to go but you know what i mean 100 yeah crickets for tea crickets for tea yeah i love that yeah I'll have it on the crumpets.
8:13Yeah, yeah, yeah. I remember once I went up to, I was doing a signing session for Mani Life up in Booth. Right, yeah. And I was like, what, peanut butter, apple? You're fucking crazy. Yeah, I know. But it is that perception, yeah, yeah, yeah. So how do you take that guy and make them a bug fan? Yeah, yeah, yeah. And obviously it doesn't start with this person, you know, because, you know, people who are actively against it right now are just exponentially hard at work. you know so we're starting with the people who are most likely to be into insects um but really what what the stages to becoming a bugetarian describes is um as first step is education they've got to be educated um because that creates a curiosity it gets them to think oh i wonder what insects taste like you know here are all the benefits sounds interesting i wonder what they taste like and that's really important to priming them for when they get the access they get the opportunity to be like, I've heard about this.
9:09I want to give it a go. Um, then it's about creating a good experience. You know, once they give it a go, the experience has got to be perfect. Um, got to be great. Um, otherwise no one's going to come back, you know, uh, and, and especially the first experience is so, so key. Um, if we can do that, if we can do these like four steps, then you get someone who's, who's thinking this is just gorgeous food. Uh, and I'm more than happy to have a chili con cricket or whatever for dinner um and that's what we're trying to do so everything that we're focused on right now is either educating people um or creating a good first experience um and one leads to the other so education creating good experience so these that's almost like step one on the on the adoption curve right that's step one step two that's right and then let's say so the original question was like in say in eight years so you're relentlessly focusing on that now to get kind of the early adopters on board um or the neophytes whatever maybe i've said that wrong the early adopters is how we talk about it yeah yeah yeah i'm just trying to be clever um and and then as you go up like how how or is it just those two things what step three step four i don't know we're a long way off but if you're trying to be like prudent and i know i know ollie's very good at like these long-term kind of plans he sees these things Yeah.
10:30So how are we going to get into supermarkets? So that's the end goal. That's the end goal. It starts, as I say, with these good first experiences and building our own restaurant is sort of the most control almost you can get in creating that first experience. But, you know, we're now partnering with other restaurants. So selling our crickets into Oaxaca, you know, and several other restaurant chains that we're talking to, to create that experience there. So we're starting to scale it. And that creates another level of awareness, right? Because you can reach more people than you can in a Finsbury Park single sort of young bug restaurant.
11:10Once we do that, so that's the gear shift that we're sort of about to go into. Once we do that, then supermarkets make a lot more sense. But the phase that we're in now, and we've got something called a phase state. we've got something called a mission bush right which sounds a bit that sounds dodgy yeah it started as like purpose statement and it became sort of more and more innuendo so it's so jokes show me a mission bush so that i have to do that after the show dan um but uh no no okay so it starts with um the mission statement which is uh to create a more sustainable food system by integrating insects into everyday meals so we exist the never-ending purpose of this company is to create a more sustainable food system by integrating insects into meals um which which immediately you know gives us some clarity because now we're not you know necessarily a snack you know it's all about getting red meat off the table and how we're going to replace that below that is the phase so what phase are we below that's the vision which is you know we want to see insects available wherever meets an option we want to see our ingredients in the supermarkets yeah um how do we get there so that's the phase part the phase that we're in now is um to prime the market for retail by educating and creating great first experiences because retail is the hardest thing to to not just win a listing but how do you stay listed because if you don't have that repeat purchase you're delisted in a second and you know you're saying like insects been around for ages yes they have um over 10 years um but they get to delisted in a second why um because no one knows about it like no one knows about no one's had these good first experiences the education isn't out there um so we're priming the market by tackling those two things first educating people and creating good first experience um and as i say that doesn't have to be us delivering the experience um which we are in the restaurant but uh you know using others using you know cool brands like pizza pilgrims or honest burgers or you know all of these guys to say like oh here's a cricket burger or here's a cricket pizza um and and that you know as a way to introduce people to to you know the fact that oh actually this cricket pizza is just as good as the meat feast or whatever um breaks down these barriers so that when we list in supermarkets people are like oh actually i had that once and that was delicious so i'm going to pick it up we've got some food arriving now which I can't wait to try actually mate but I think it's the leveraging I can't remember who told me this someone was saying it's the power of leveraging brand partnerships shall I grab those?
13:56yeah go for it do you want a hand? yeah
14:05well the bugs are on the way
14:17yeah perfect so so just quickly yeah what is so you've got this product for retail what is the actual product is is the product a a kind of a burger like a cricket burger like or cricket mints or what is the product so the retail product is still uh unanswered um it could be a whole load of things and we've got some ideas as to what that could look like uh what we do though is turn insects into meat ingredients that people already recognize so like mints like a patty that you can shape into a burger or meatballs um like a brisket that you can pull apart into strips um and and these are all you know crickets um so that that's sort of the starting point is um how do you show people that it you know it in a format that they recognize because it when it looks like a bug you know people are a lot more squeamish about it um so what we do in this restaurant and what we sell into other restaurants are just these ingredients so we give the chefs like here's some cricket mints go you know like come on some ideas yeah so you've got so when you so when you're saying these restaurants like a pizza pilgrims you've got like it's mints basically what you're selling what you're selling 100 yeah okay cool because i think one of the thing in terms i think your strategy is really um interesting in terms of how these how you're doing it differently versus these guys that fell at the wayside which is people don't want a healthy cricket bar like a bar but like having it as a meat alternative it's it's something um it's almost like re always rephrase the question you know how do we make crickets mainstream it's what you guys have asked is like um what people didn't ask is like you say like how do we every time there's a meat option how do we uh how can we be there yeah that's a much better question than how do we sell fold people insects yes essentially and i think it's really the smart answer lies in the dumb question not in the dumb question but in the the question the answer lies in the question right i think that reframes reframe of like let's go every occasion there could be meat we'll be there because suddenly this reframes everything in terms of right we're going to get the right chefs on board you've got tim mollimer from um nando's i tried to get hold of him a gazillion times to um when i was at money life i really never got back to me he is the most decent guy ever yeah he's head of food nando's isn't he he is yeah oh man i love nando's and And he's got his own pizza joint.
16:53Yeah, I worked there quite a lot when I was living in Fulham. It's really sick. Really? Yeah, so good. It's really, really good. So he did a cricket pizza, which absolutely banged. Really? Yeah. Oh, banging. And so I think it's really, really smart. And also I think this leveraging of brand partnerships as a small challenger brand is really clever. It's what Trip did with Calm, the meditation app. It's like, oh, CBD and Trip. but they go together like bugs, pizza, bugs, burgers. It's really smart. Should we tuck into some of this? Let's do it. So what have we got? What have we got here? So you've got the sourdough with the cricket brown butter.
17:32So there's crickets in the butter and a cricket crumb on top. Cricket crumb on top, yeah. What I like about it is it feels... Are you going to dig them as well? Yeah, 100%. Of course I'm going to say like a fat fuck to stop it in my face. Well, neither of us had lunch. so here we go
17:54don't worry but we'll take the noise out that's delicious it could be like half an hour for ASMR
18:05we'll save it for afterwards you'll create mix into the butter so a whole roast of crickets and a whole roast of crickets crumbed on top so good where's your bread from um it's a good question last week it was gales because that's just down the road but um yeah well i don't know oh fair enough should we go on this one yeah so you got the uh cricket kebab um it's a cricket kebab yeah so this is what you're saying to the the um i'll just cut that in half uh so yeah it's a yumbug patty um again you can shape it however you like you can do the kofta meat or you could do um you know meatballs burger that kind of thing because this is like the full cricket experience right it is yeah so 50 more protein than beef uh for 15 times less carbon that's unreal sick oh yeah i'm gonna go until like january it's a messy one this i'm gonna cut all this noise out i'm not right chefs know what they're doing yeah is this your first cricket this is your first time well what an honour down I mean that just tastes like meat but it's not full of shit like some of those vegan meat brands you know what I mean yeah well that's a big part of the opportunity here is you know as you say this is cricket so it's three ingredients it's crickets whole wheat flour and salt so that's a cricket mints that's crazy mate that's fucking crazy tastes like mince and I think something that people are surprised by is like we don't have to do too much to it because it's because crickets are meat so we're literally for the mince just mincing it down roasting it with some whole wheat flour and salt if you season it and that's it so like you know as you say the processing is like negligible it's almost like as much as you would do to beef mince you're just mincing the beef down um that's so banging i'm gonna say one more go and let's get crack on yeah there's more coming out isn't there well um because otherwise i'm just gonna stuff my face but we'll go back to that because that's fucking banging so um were you a bit nervous about trying crickets no no no not really yeah some of the food in columbia was probably oh right yeah i was thinking that's some of the sausages over there i was thinking what is that about you know what i mean what's the worst one it was once we were like quite hung over on a beach and we got to this typical um middle class moron going to uh Columbia so basically I just thought they'd take cash everywhere sorry take card everywhere so I got to this beach and I'm really hung over and it's like a long journey to get to this beach and um I couldn't they didn't take it they wouldn't take cards so they only had cash I was so hung over I was expecting to drink loads of water I'm not drinking those water just like be able to buy some water and refreshments so I was parched on this beach I mean it's not that bad but I felt like something out of that film with Leonardo DiCaprio the beach I was like I'm so thirsty right now and they bought this fish the only thing like you paid for this meal and it was this fish and the coconut rice is just fucking rank and like a little tepid salad but I remember eating that and I didn't have any water to wash it down what what crazy but when i got back to the hotel i had like um i think i i think i went to the not corner shop they don't have corner shops over there but like uh the little uh supermarket i got like a whole bevy of beverages nice like gatorade co-zero full shebang it was it was delicious um but no that is really really good the so so what you're so what you're saying is so you you turn it into this it's basically mint that tastes i can't tell the difference between that mint genuinely what I'd like to go back into and we're going to go into this where we're at now which is the chef route partnering with these chefs I think that's really smart they have in terms of like influence a la Robert Cialdini have you ever read that book really good he has like three, six rules of influence he has social proof which is you get more people in here eating it social proof, authority people have authorities, that's why people love influencers so chefs that suddenly gives you way more authority than some health person yeah um consistency um i can't remember some of the others but i think those three things are really interesting but let's go back to like right to the beginning you said you were cooking bugs on the weekend like where where did this curiosity for bugs come from like what's the why in your soul the why my soul oh gosh yeah
23:09so I mean I went on actually before I was about to talk about uni but before that so about 2012 2013 the UN started talking about insects and they came out with a report in 2013 that was the most that is the most downloaded report in UN history and a whole bunch of documentaries sort of fell out of that the BBC did one with Stefan Gates um and I watched that documentary and it was you know Stefan was asking like why aren't we eating bugs in the west and he was going around all these countries that eat insects um and being like this perfectly good food um why aren't we and we're more than happy to rip a head off a prawn and suck its brains out and call it gourmet but we're not happy to munch a cricket when like 80 of the countries around the world do yes so that's really sorry so that's really clever because i didn't i read somewhere that it's like you eat prawns don't you yeah that's that's one of your marketing messages isn't it exactly it's actually prawns are sea bugs yeah yeah yeah yeah interesting they were so so much so that they're related so if you're allergic to or that or rather they share common ancestry so if you're allergic to shellfish or prawns you'd also be allergic to crickets that's crazy yeah so this report comes out you're how old are you at this point in 2013 like 18 18 yeah so you read this thing what were some of the one or two shocking things about this that you read and that well well part of it and um sort of going even further back so i grew up all over southeast asia my mom's thai um you know lived in cambodia lived in thailand china um you know born in sri lanka um uh lived in a couple a couple of countries in Africa as well.
24:51So growing up, it was just the thing that, you know, you'd see in the market, you know, it's just a thing that people did. But I had no idea about the potential of this food, of this ingredient that was just being completely overlooked for no good reason, you know, other than it was just culture. And I was, I think because I've, you know, as a kid moved around so much, just built this fascination up around culture as a truth. So what I mean by that is - Culture as a truth. that's beautiful. Go in. Yeah. Tell me more about that. So, um, and I think food is a really good example. Um, uh, and I'll, I'll tell a story of, um, my flatmate, like even a couple of weeks ago, I'd like fry it, fry an egg and like stick it on rice.
25:34And they'll be like, you fucking what? Like you don't put fried egg on rice. You know, but if you go to like any country in Southeast Asia, it's, it's classic, right? People have like almost like fixed truths about what is right and what isn't right. like oh you can't listen you can't pair this wine with this cheese it's just not you just can't do it um but you go to another country and they'll pair they'll do it and that is like the thing to do um so I think as a kid I was just fascinated going from school to school and seeing all of these traditions and cultures um what were some of the things that like if you could compare country to country that were like the stark kind of because say culture is truth yeah what are two truths from different cultures that you were like that made that the that stark reality real does that make sense yeah totally um well I think food was often a big one often a big one um but if I were to go sort of one level in um I don't know if it's a culture is truth thing but it's just the way people did things so um growing up in southeast asia i'm in international schools surrounded by americans so it's a very americanized environment and it's all very open and you know questioning um but then i get plonked into school in the uk and i start and i'm the same you know i'm a bit more american um and you know asking tons of questions and people didn't really like that you know it's like you don't really sort of put your head above the parapet or like or like scratch too hard or you know ask too many questions um uh so that was maybe one of the more major ones and and actually i only realized that probably sort of towards the end of secondary school and um you know at uni when you know i'd ask those a question that people like no you like just don't don't push people it's interesting because i think one of the reasons america is it's their greatest strength and their greatest weakness i think i really believe your greatest strength is simultaneously your greatest weakness yeah their greatest strength is that they're so curious and that's that curiosity leads to silicon valley leads to apple leads to um i know he's not american but like elon musk it leads to creativity yeah curiosity curiosity is the birthplace of creativity the negative side of that is fucking paranoia they're so paranoid yes like the quick when you're questioning everything positively it's curiosity when you're questioning everything negative it's paranoia like paranoia about the politics paranoia about i'm not going to get into politics because i'm not i'm here to eat bugs do you mean but but it's fascinating that and then you come to the uk and it's like you see that stark uh that stark difference what were some of the um countries that really kind of i just think it's fascinating you've lived in so many different countries what are some of those countries that you're like you've taken lessons from that you kind of still live by because the reason i'm saying this right because on linking this to young bug is you've you've most people have looked at this problem like this and i'm like straightforwardly yeah you've basically said you're asking loads of questions you've got you've had inherently because you've moved around so many different countries you've had different experiences we go on a really deep level here you've looked at this this bug problem like that with the chefs with the restaurant every other this is not a new thing we're going doing a partnership with pizza pilgrims or whatever but like if we're going to go back what are some of these countries that kind of made you change the way you see the world it's really hard to pinpoint a moment um and i don't know if the answer is a particular country i i mean the way i look at it is the experience as as a whole right you know having gone through all of these you know the through all of these different countries has created a sense in me that, you know, back to like culture as a truth, that there isn't a single way to do things.
29:39And, you know, oftentimes, and Tim Ferriss talks about this, we were talking about Tim Ferriss earlier, but, you know, people often say like, you can't do it this way, or it has to be done this way. And, you know, all you need to look for are the cases in which, Is there one case in which it was done that way? Or is there one case in which, you know, it just breaks the mould? Because then it stops becoming an absolute truth, right? And I think just as a whole experience going to these different countries, that was just constantly happening. So that was obviously very helpful. Absolute truth. So, yeah, so we've talked about, like, asking a different question can sometimes get you to the absolute truth.
30:23Yeah. So as I think with this, it's like, instead of saying, how do we get people to buy insects or see insects as healthy? It's like, how can we be there every time there's a meat option? Different question. Yes. And that, I think, is going to get to the truth where others have potentially failed. Because I think this is what this all espouses. And also the truth that this is just food. You know, like people get riled up, you know, to their eyeballs. The fact that, you know, you're presenting a cricket in front of them as food, because to them, that's a challenge on what is reality to them. Reality to them is beans on toast or whatever, you know, pizza, a margarita pizza, fish and chips.
31:09Like that is what food is. And as soon as you say, no, this is food. it's like fucking hell like fuck you you know like like they get so angry about it yeah because you're challenging their underlying assumptions of what what is and what isn't um and they're not thinking about that at the time but i think that's why there's such an emotional reaction in the extreme um and obviously we're not targeting these guys uh i mean like there is a way to chat to them and like to calm them down a bit and just be friendly right which is a lot of customer service but um uh i think just having this understanding that things are done differently elsewhere you know not everyone eats uh you know beans on toast for dinner you know um just allows you to look at life in a different way but also i think you're you're stealing the kind of the semiotics of like high-end restaurants at the minute and i think that um helps break down that big oh it's crickets do you know i mean or whatever however you say it right so it's like in front of the menu it says small plates so small plates is all the vogue right now you go to any restaurant in um uh shoreditch or fill in the blank soho it's all small plates this is a menu banging um it seems like i'm at a trend i'm not saying this is a trendy restaurant but like um well even the word trendy that's naff um i feel like my granddad's saying that it's a very trendy mate but um you know so we we've got here roasted garlic sardo sherry and cricket i can never pronounce things but when it's yeah hummus with spiced mint smoked almond ducca and trevido i would get that in caravan restaurants you know caravan a lot of these things are onion bhaji's wild garlic and kint sauce um uh pool cricket tacos like tacos all the rage right now so I think what's really clever is yes you've got these people like ah but you're like you're slowly bringing them in saying this is you know what a good restaurant is totally you know what this is and I think this is the best thing I've seen because everyone puts on their menu uh the sausages are from Suffolk from Greg and Suffolk maybe not Greg and Suffolk but they say from Suffolk and I just because I think the way you bring humor into this is amazing thank you made from Cambridgeshire farm crickets like the provenance of the crickets is absolute genius I think it's so smart thank you what was the thinking behind this like take me back a few steps because this is menu now we've got the restaurant open like what was the thinking behind it we've got some more dishes here oh yeah so you've got the bargees maybe we tuck into those because they're they're going to be hot yeah yeah absolutely absolutely boy um I'm going to make sure I don't thanks Ollie do you want to keep going on those I will probably eat those afterwards yeah alright thank you you've got the pulled cricket taco pulled pork i love it oh sorry a little freudian slip well there you go that's that says a lot isn't it if i think it's a pulled um cricket so this is a cricket brisket that we sort of uh pull apart so you get these uh meaty chunks yeah um and then this is a um uh onion bhaji with a cricket mints inside sick we'll go with the taco is it which one's a dipping sauce um i don't think there is one so this i mean you're welcome to use this but that one's for the bhaji and yeah that's banging would you know that it wasn't crickets it was crickets no for this bhaji i love bhajis like just in general onion bhaji is so good so good that's serious gear mate I think the poetry's bang what were you talking about?
34:54I've been forgotten take us a few steps back how do we get to the menu? how do we get to this? everything that we've been talking about these people get riled up aren't the people walking in the people who are walking in are curious so it's important to say that these early adopters are ready on this journey to becoming a buggeritarian. They're not at step one. They might have been educated somewhere else or maybe a mate's told them about it or they've read an article or seen a video or something. But what we're trying to do here is as I say, to show people that insects are just food. Like you said, the pulled pork taco.
35:43Is that an insect? Yeah, that's a whole cricket there. yeah you know it is it is all about you know just having a great time in a restaurant um and you know what's really cool for us to see and what makes me super happy is seeing a table that's just having a laugh you know ordering some drinks they're not even like no like introspecting it you know like inspecting it sorry they're not going in and being like oh and like doing a hakuna matata like dangling a piece of cricket in front of them in front of their mouth they're just having dinner um and you know what this is what the future tastes like this is what the future looks like the future looks like people sitting across the table ordering a plate of cricket tacos and just having fun um and and this is what we're trying to do here yeah so i i totally get that and i know james what was the guy who told you to do a restaurant but what i want to go back to is from what i've read online is it was quite a squirrely route oh yeah you were making it in people always want to know like that I know you're still early days but there's always that testing and iterating but you tried to go into retail so I've seen videos on YouTube of you cooking up like a cricket thing in 2019 so we start with content so the story in a nutshell well maybe not too much of a nutshell but we started creating content because we were just, Aaron and I were experimenting with insects in our free time so we converted my mom and dad's garage into like a insect cooking space which is shocking because there wasn't a sink um but was this just for fun at the beginning just fun yeah because we were intrigued i was i was still so i was coming out of architecture that's my background uh aaron's background in insect science and entomology um and we would we so he was cooking bugs already um because he's you know entomology insect science he's always around insects and so he was turning them into burgers and sausages and that sort of thing um posted about it on instagram and we met up through bugs it was like oh like i'm interested can i like come and try some of the stuff um and we got together started cooking with them for fun um and we're like okay let's get a camera out and like video this um because it because maybe it's interesting and i started posting it online so this was 20 early 2018 is when we first met up and for the next sort of couple of years it was just you know every other evening and weekend or whatever we would be at my mum's garage and just cooking this stuff and he was in Norwich at the time I was in London so that was it was like in midpoint because she's in Cambridge until lockdown so it was literally just a hobby until lockdown so what sort of stuff were you cooking like what was the craziest stuff you tried to make craziest not crazy it's just like some stuff well I would say like the craziest bugs i mean we ate all sorts of things like we were properly you know going in so we would get like centipedes from thailand june beetles that taste rank they taste almost like it tastes super fish mealy um yeah it just wasn't good um and these were all like dried insects so we were just like having them out the bag um like unseasoned just like raw like all dry but raw um and no we're like fuck this is this disgusting but we had um and we have still a cricket farmer just down the road from my parents house so we used to um and then we got some of his stuff and we were cooking with it and it tasted great this guy's just got a cricket farm randomly quick farm yeah 60 acres of of of space why does he have um so he sells to pet owners so people have like reptiles or um fish or something that that need to be fed like crickets or grasshoppers so we used to come in like pick up the uh the frozen crickets take them back to the garage which is just down the road he used to drive us actually from from the farm to the uh to the garage um and we're like right what are we making today we're gonna do like a burrito or we're gonna do like some pasta or something yeah um or buddha bowl um and we just like just have some fun with yeah that's banging so so did you so how would you get the crickets and how would you turn them into what i'm trying to work out is how you turn them into to me yeah so like initially like how many how many iterations did it take like we would 100 % whole crickets 100 % of our dishes started with the whole insect right um so we did like falafels and things but that would be blitzed down it was never never like the meat you see here right um what that took um was so in lockdown down um we're like right we've got a bit more time you know we were both obviously everyone was home so you know we just had a bit more time on our hands um like why don't we sell this every man and his dog has a recipe box going why don't we do like a bug box um so that was the inception that was like the first time we sold crickets to anyone um also because people on the content were like oh well like where can i get this oh yes i and like it was clearly not very thought through because we're doing all these recipe videos and no one could buy insects anywhere like it was just like unheard of um but people like oh yeah i would love to make this like how i'm like okay well we'll package it package these recipes up into a box um so we ordered a bunch of like boxes off amazon um you know just threw packets of crickets together like sealing them in my bedroom um it was all very hands like hands-on hairnet in the bedroom you know the bedroom the bedroom became literally everything it was like the living room where we ate where we were like working and stuff um obviously so where we slept but uh uh these rest so we sold maybe like uh just over a thousand meals um in lockdown and like very little money right because uh we just had no money um and that was enough to tell a story to investors um so we did our first round in 2021 like look people are liking the bugs and at this point it wasn't the meat alternative whole crickets oh yeah how's it going?
41:55do you need a signature? no no it's alright I spelled my name wrong but I'm sure that's fine quick squiggle in the box there you go definitely looks like you cheers thank you okay yeah so you have this proof of concept you get almost that a thousand true fans we were talking about earlier not necessarily true fans but you have this story to tell to investors yes what is the story you tell them because i think it's easy raising money for i'm not eating nothing there's never there's no such thing as easy raising money it's nothing but it's slightly easier if the concept's proven or there's a trodden path i.e.
42:33chocolate like yeah yeah you can bench that mark that against green and blacks or a drink you can benchmark against yeah a beer brand you could benchmark against cams and town brewery like bugs in a slimy bedroom in cambridge if i don't in a seedy way out of the pun and i'm not seedy that's the wrong thing um uh what is the story you're telling to investors that this is going to be huge and this can be huge um and i i mean get get loads of early stage start like earlier than us startup founders asking like how do you raise money um essentially that that first raise is um and sometimes still is like this is going to be a massive category you know we want this to be taking massive market share from meat right um and that's a massive market um if we become the next beyond me or the next this isn't chicken or the next corn um which is the opportunity um then we're all doing really well um then it's about convincing them that you're the team to do it um so those are the two things that we were playing on so okay so just just because this will help a lot of people listening to this so showing them the opportunity yeah showing them that you're the team to do it how do you how do you demonstrate that well other than like just being yourself right like yeah and actually like a lot of it was just getting in front of investors and you know telling a good story and showing up you know as if you meant business you know like every touch point mattered and almost an invest treat an investor like a customer if you're trying to raise money what are some of those touch points that you think got your big clients sorry not big clients big investors maybe an example how are you writing an email um you know how would you do that um uh well several ways and it depends on on you know who you're going after and how but you know I want to say two things that are completely the opposite but they both work you know don't spray and pray you know like targeted email they really love what you're doing and this is all classic stuff right if you're trying to sell anything to anyone it's got to be you know bespoke it's got to make sense you've got to know why it makes sense so you've got to know what the victory speech is for them like how are they going to their sort of investment committee and pitching you and just having that in the back of your mind, like this relationship makes sense and this is why, just allows you to craft an email.
45:08I would say don't be too wordy. So our emails were really short. It might have been like three sentences sometimes. Especially, so this is the flip side, where we did spray and pray. We used a thing called Linked Helper, which is just automating LinkedIn messages. so you can scrape LinkedIn for anyone with like investor or VC or sustainability, you know, in their, in their name. It pulls together a list of people and our, our message was just super short. It was, hey, brackets, first name, um, we're an edible insect startup looking to raise X amount. um uh uh this the space is projected so then the opportunity this space projects to grow 16x this decade 16x growth like massive um and we are on a mission to take bugs mainstream so it's just setting that you that you'd get them thinking immediately about the opportunity so it's fascinating so a couple of things on that um is think about their victory speech and i think um This is true with retail buyers as well.
46:19So someone, I think it was Lucy from Nice Wine, she said, I think it can be so easy to think about what you want as a founder. Think about how do we make our buyer famous? Yeah. So how do we make our buyer, when they're doing the Tesco Awards, oh, this is the buyer who brought in Yumbug. This is the buyer who brought in Nice Wines. This is the buyer who brought in Kombucha. How do you make them famous? I think that's really valuable. um i like the whole spray and pray thing is interesting it sounds like something dodgy but the uh completely it works and like obviously as as a founder you've got no time so i would say the best roi was linked helper standardized message that that works and the mission that's that's the other thing amelia from bold bean co who's also raised a lot of money she would just to get buyers and to get investors you would just say this is our mission mission is the bridge between your is is kind of like the umbilical cord between you and the investors it's the language you both understand they've obviously had a mission if they've sold you've got a mission it's like if you can put the word mission and like who doesn't want to hear about a mission it's often a sentence um often it's a mission bush yeah well not quite the mission bush yeah yeah yeah yeah because then there'll be like a thousand word essay yes sure sure um that's fascinating so then so you get the money on board and then what are the the what are the real painful steps when you're like i just want to give up like on the on the on the kind of tumultuous treacherous road to creating this alt meat essentially because i think so far it's been all like up and up and up and up and now I've got this restaurant in Finchley and we're doing Pizza Pilgrim.
48:07Like what are the real dark days where it's just been like, why am I fucking doing this? To be honest, fundraising is like, I think the toughest because I mean, the very need to go out to fundraise says that you haven't got cashflow, right? So when you're going out to fundraise, you know, you're the boat sinking. Do you know what I mean? So I think any time having to do a fundraise is never fun. particularly because you're not focused on the business. You are, but you're not. You're not focused on creating value for customers. You're not focused on finding product market fit. You're focused on finding story investor fit.
48:50And I think those, for me, are the hardest periods because it feels more stagnant than when I can pull my time and put it into creating really great food for people, educating people or creating great first experiences. Because that's where I think I need to be spending my time, on podcasts like this, educating people. And there's been a couple of fundraisers. So going through those peaks and troughs, dealing with investors can be tough sometimes. People several times have committed money, and are like, great, we're over the line, and then they retract some for whatever reason. How do you deal with that?
49:32Maybe not give names, but is there a particular poignant or potent moment where that bubbles up, a feeling of being stung? it's a it's a really good question and i think initially um early on you know it hit me harder when this when this happens um but i feel very fortunate in having the mindset that um it's always it's all progress if that makes sense so um the fact that this particular investor is still investing is still fucking amazing. If you asked me six months before if I were to get X person on, this investment firm or individual, for five grand versus the X amount that they committed, I would have been freaking ecstatic.
50:26And I think a lot of... Hi there. Hi, how are you? no worries how are you sure yeah yeah yeah feel free to leave it on the side yes yes wine and duck well for eat and dine and yes lovely yeah i'm wanting to the food thank you so much yeah cheers cheers thank you um should i lock the door that's good i actually think these bits are the bits that are important all right okay um we were talking about oh yeah how do we deal with difficult situations like yes so investors or just just the hard days how do you keep going when it gets rough perspective right uh and i think it's really important and that's so easy to say so easy to say when you're in it but i think it really is what's kept me going um is looking at this entire picture and saying because because ultimately well you can tell yourself a myriad of different stories right you can look at your day of investor meetings and not having much money in the bank and say fuck me right like this looks horrific right um and you might get to the end of that day and it might be all knows but you could tell yourself the story that this is what it takes to do something amazing this is what it takes to build change in the world and how fortunate am I to be in these trenches?
51:58And we have a saying at Yumbug, another day in paradise, even when everything's on fire, which it has been, right? Examples like the buckets eventually didn't work, which is why we're now sitting in a restaurant. It's like the whole strategy was on fire. We weren't executing DTC properly. We had to pivot. Not enough people were into whole crickets and that was the product. what are we going to do um and having the perspective of like oh well actually kind of this is what it takes you know this this was always going to be what happens and like self-expectation management i think can only happen when you have that perspective um when you feel lucky to be in the trenches um and this is something that we really try to hire for you know um like you're not joining a cruise ship no one's sipping a pina colada you're in a freaking dinghy with holes in it you know and you and you like you got to turn up in this dinghy and think it's another day in paradise if we're going to move forward um and i think aaron and i are very lucky and i use the word lucky intentionally um because we've just been exposed to this way of thinking and and we've just been able to adopt it and it's helped us deal with really really difficult things it's so such a good mindset i think um yeah it's it's it's benchmarking it like looking down to what josh was saying to me this morning he's just like every time things things got hard i just realized that like basically every founder i've set opposite there's a common they're very different everyone is single very different if i could link like a golden thread through each it's the best one of the superpowers is this ability just to change perspective but do it like vehemently quickly like super quickly so it's like we're not on a dinghy drowning we're on paradise like bang the what the other the the common one i think mine if stew from minor figures told me this i think freya from um fixate is not i have to i get to yeah like it's like mate we could be in like one of my editors is in ukraine i spoke to him on my phone the other day yeah on zoom yeah and i was coming i came back from costa rica and i was complaining about being a bit gray outside yeah it's like you fucking idiot like i'm speaking to this guy his dad's got an ak-47 hasn't seen him in six months gone to the front line he can't leave the country it's like we've got it so easy like and that but but the thing is i'm very like oh my god it's so wayne was making me sad well i wasn't speaking like that but like you know what I mean I think it's so valuable there's there's a and and just to quickly touch on where I think this comes from um there's a story that that I love to tell on this and all of this I think touches on emotional agility if you've if you've heard of that as a concept what's that um there's a book out there I forget the name of the author really sorry to the author but just Google emotional agility.
55:04It's really this idea that you are showing up in the world with your emotions intentionally. A lot of people hear the word emotional agility and think like, oh, that's not being angry. That's not feeling. You know, you become more robot, but actually it's the idea that you are feeling. So you experience the anger, but you show up in a way that you want to show up. So if you are feeling angry, let's say you know member staff have done something shit um are you shouting at them and barking at them or are you uh and is that helpful is ultimately the question or are you showing up in a way that you want to be showing up uh what would be more helpful you know actually just having a chat and being all calm and cool-headed um and i think that that mentality is so helpful and so important and so necessary to not go insane because you can start to be intentional about how you want to be.
56:05And the weather is such a classic example of how people's emotions are reactive, right? So shit day today, mate, it's raining. Amazing day today, we've got sunshine. Like why can't you have the most amazing day and it be raining? um how do you detach sort of things that are happening to you from actually how you feel and therefore how you show up in the world uh and and which obviously affects how how able you are to get things done um so all of these things have been you know super super is there an example or like maybe a poignant moment when you have had to turn on that emotional agility because i think emotional agility is the answer to emotional fragility right where like you can be so emotionally fragile like as you say to the weather to things going wrong like how is there an example where you've because i get it in principle but like if i'm fucking angry i'm fucking angry yeah so it's like how do you yeah i'm not saying it's airy-fairy i'm not saying that at all but i'm saying it could be kind of like oh my god you know is there any specific example of how you've been malleable with your mind yeah no totally get the question um all the time when there's a disagreement right about around something um you know you're trying to get your point across i think what it really speaks to is the practice of understanding what you want it it comes down to being clear about what your goals are um because when you are angry and experiencing anger, you might be, you know, doing something that you don't intend to do, really.
57:54You know, if you thought about it, actually the way I'm showing up angry isn't helpful and is actually not the kind of person I want to be.
58:07So practicing, just being aware of actually what you want in the world, and this could be any level. So you asked for an example. I mean, it's tricky for me to, you know, because we're such a small team, it's tricky, you know, to talk about specific instances. But you can imagine, like, in a disagreement, just asking yourself, like, what's the goal here? Like, it's not about me winning. It's about us making the right decision. And Steve Jobs, you know, was, like, I think the master of this. really great we're talking about emotional agility but like intellectual agility you know in the sense that you know the best reason wins so you might be wrong but we're in this what are we doing here we're trying to make the best decision possible in this argument we're not here because we want our egos to win we're not here because any anything other than we need to make the best decision we can now um and the awareness of that goal allows you to to move towards it in a more sort of intentional way um whereas if it was an all-out war like that's fucking stupid you know like you know you might get to an answer um but it's really inefficient yeah and it's really inefficient because people are walking away from that situation feeling hurt you know feeling unheard um so i've talked no not specifically to an example but i get it i get it yeah i get it it's just yeah it's it's asking yourself the question where are we trying to get to rory southern's new book is let's we need to solve arguments not um sorry we need to solve problems not arguments that title is just genius because most of what people try and do is is it's like ego i mean i've been there myself like in uh in working in teams where my ego overtakes and i like to be right like i'm that's just what i'm like yeah i'm like i'm right about everything and i'm often i'm fucking wrong and i have to hold my hands up yeah but if i get into the it's not that i'm actually i don't it's my ego's kicking in saying no no no you're wrong and it's like just stop that because stop that's what problem you're trying to solve really interesting i love it and just to touch on that um i think that mindset allows you to look at a piece of criticism a piece of feedback um a moment of being wrong um in an excited way you know rather than seeing like fuck i'm wrong right it's like oh shit like now i can be better yes you know yes um like this is an opportunity uh and and that's been really important for us as a team to to cultivate a growth mindset.
1:01:09Criticism is not about, I don't know if you read the book, Radical Candor. So there's in essence of these two spectrums, these two sort of gradients, there's caring personally, so not caring about a person, caring about them. And then you've got challenging them directly. You're challenging them or not challenging them. Radical candor is about caring about the person and being able to challenge them directly. But there's these three other quadrants. You've got a quadrant where you care about them, but you're not challenging them. They call that ruinous empathy. There's some like weird terms here, but that's when it's like, oh yeah, great, great job.
1:01:54You know, like fantastic work, but it's not, right? And that's creating a problem for the organization because you're not able to improve. You're not able to make better decisions um you've got um you know uh obnoxious aggression which is where you don't care about them um and you're not you know giving them direct feedback and that might be like backstabbing like so and so is like absolute shocking you're not you're not saying anything to them you're just damaging their sort of image in front of other people um or you know backstabby things are um and then you've and then you've got uh and i forget the term but where you are challenging them directly um but you don't care about them and that would be like the gordon ramsay approach you fucking idiot you know that's fucking shit you idiot sandwich you idiot sandwich that's so jokes yeah well it's not jokes but it's just the idiot sandwich piece it's funny um i would love if gordon ramsay calls me an idiot sandwich you should get try and get him in here mate try yeah um so so the growth mindset i think it's so i was so interesting kind of understanding the texture of your mind and how it works to think when you're trying to kind of do something that no one's done before in a different way you need to understand how someone's thinking about it and if you have this you know everything's an opportunity everything's an opportunity to learn uh i get to do this i don't have to do this so that's the mindset piece that's so that's almost i always believe that's the foundation if you get the mindset right the rest kind of falls into that's upstream i always feel about upstream downstream totally great but i think loads of people try and figure figure things out here it's actually go upstream yeah so then you said you'd burnt the house down well not burnt the house down fucking put a punch in the dinghy or whatever with the original product which was whole crickets that happens so you're at the bottom of the pit and talk to me about the ideation and thinking and kind of crisis management like almost imagine that's like churchill's war bunker right but you're thinking right this has gone wrong we've got investment we need to make this work talk to me about that couple of weeks that epoch if I sound like a knob but like that moment in time right yeah so we had to tell things around quickly I think we had maybe like five months of runway left or something and in that time we needed to tell build a credible story and sorry to interrupt I should have asked this first but what actually went wrong with the bugs the whole bugs well those things went wrong right um first off we have no no idea what we're doing you know especially then um like we didn't know how to hire we didn't know how to like manage people um you know we literally were just selling bugs from our bedroom and suddenly we got this investment and we're like right let's plow 100k into making all of these kits um you know we didn't have enough traction um it was clear like doing market stalls that whole crickets aren't going to be mainstream right now um eventually but not right now um so all of these sort of all of these things hit us as we were burning cash you know um and i was like right we need to do something because we've got five six months and we're gonna hit the ground if we don't if you don't change trajectory um and it really started and this is what everyone says um because we're a lockdown baby we didn't get a chance to do this until like way later but just get a market stall up you know talk to people you know like get rid of your laptop and stop being behind a screen and we were used to that because you know we started in lockdown we're either you know packing kits or like on the computer um but as soon as we got that marker stall up it and we started to iterate so this was week one after being like actually maybe these kits aren't aren't the right thing um we started selling um whole cricket bows um bowels bows like a bow bun oh i think it's like the bowels bow no no bowels of a cricket i was thinking christ bow buns yeah bow buns yeah like sticky teriyaki crickets in a bao bun that was this was week one and this so this was in at a stall uh brick lane market cool brick lane market what year is this 2021 22 okay yeah um and uh and we were looking around and like our store was doing like fine like i think i think we we almost broke even maybe on on that first week but you look around and like every other store's like rammed um and we're like okay like can what are the stalls that are doing exceptionally well here the chicken nugget stall like that had the biggest cue so like we went back in and we're like okay um next week what are we going to show up with cricket nuggets because the chicken nuggets were doing really well um so we had a few days i i think it was like we had we had a debrief so we We were live Saturday, Sunday, debrief on the Monday morning of what we're going to do that week.
1:07:06And we have like three days to develop a cricket nugget to then start making them to go back out on the next weekend. But somehow we made it and it tasted great. And actually you can go on our Instagram and see us tasting the cricket nuggets for the first time. Was the meat white? Yeah. How did you do that? it um it was a slightly different species of cricket um and i can't remember what the exact mixture was it's not what you know what it is now uh we probably threw in some like binders and some other stuff in there um can't remember what i wasn't actually the cook yeah sure sure yeah yeah um but uh um yeah so uh we had these cricket nuggets like and they flew off like the next week and we're like oh wow like that's cool you know so that gave us a bit of confidence um we had a couple of jars you know like the innocent smoothie story where they had you know bins like quit your job keep your job um we're like i did we're gonna have put a couple jars on the table saying like bugs aren't for me or i'd eat i'd eat this again um and like thousands of people would cut like over a thousand every day um and this like jar of I'd Eat This Again was rammed and like hardly any under 20 in the, you know, bugs aren't for me.
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1:08:34So that was a real turning point from a like average consumer perspective for us to be like, oh, we actually need to make it look like food. You know, that was the moment. And from then we're like, what are we going to do next week? What did that moment feel like here? Describe that moment. because I think there's a when you get that yeah it was it was still trepidation because we had a long way to go from going to from from a market stall in Brookline with a cricket nugget that some people liked you know to be able to raise another round of funding um but very quickly in the space of like six weeks um going to the market each stall doing this like debrief what are we coming back with next?
1:09:21We started to develop essentially version one of a bunch of the ingredients that you try in this restaurant now. And that gave us a story. It gave us things to give investors, like try here, try this burger, or here, try this taco, or here, try this cricket nugget. As well as other things, like we got on a show called Aldi's Next Big Thing. Little did they know that we were running dry. Little did they know. Little did they know, yeah. and all of this played into and like Prue Leith was cooking our stuff and there was some press coming out so all of this started to give us enough gusto to go back out to investors to say look we've now developed a version of this we want more money to keep developing it we want more money to try to see to get these into restaurants and that was essentially the pitch.
1:10:19So we did a second pre-seed is what we called it. How much did you raise on that? If you can say, I don't know if you can. Well, the first one was like 400K, second one was 300K and then we've just done one recently with James Watt who led the round in a crowd cube. So you've teamed me on to him perfectly. So you have this product or products or this kind of idea it tastes delicious you've kind of you've realized that stealing this sort of the semiotics and the kind of the story of meat chicken nuggets um works you were saying to me before we recorded mate that you had you did not want to open a restaurant you saw yourself as a brand that's right yeah going into retail we're now sat in a restaurant we've just had a whole smorgasbord of delicious plates we've got people coming around the door coming around the door coming through the door what tell me how James pitched to you to start a restaurant that made you kind of change your mind and where was your mind originally I suppose before you've got to here yeah so um the the go-to-market strategy uh which it still is very much is to get our stuff into other major restaurants um that's the first level of scale so the story that we were telling to james and all of our investors and it and we're still working on is we're getting into major restaurant chains national restaurant chains um and we're chatting to loads of them um little did we know that it can take time you know sometimes as much as a retailer you know the menu changes I mean like Wagga know what's on the menu for like next Christmas so it takes time so the question for us was like what do we do in the meantime and James had a lot of questions around the brand equity of being you know in someone else's restaurant do you really own that experience are they really aware of Yumbug or do they think they're just eating a cricket taco and these are all very valid questions what other really thought-provoking brand questions did he ask you that you can remember well I wouldn't say brand question but the big one was like how the fuck are you going to make revenue until you get these listings you know like that's exactly the question we need to be like thinking about right it's all like we need to be making revenue and there's more people but more people at the...
1:13:01Well, yeah, I wonder if the microphones pick that up. No, maybe not.
1:13:10Yeah, it has. But, so he's asking all these questions, and he was like, look, guys, I think the restaurant strategy makes sense because it's revenue, but you need to be owning this experience. You know, if you're creating a good first experience, like, own it. Like, be the brand. And, you know, initially the restaurant idea just didn't make sense to us because, you know, restaurants are closing down all around, right? You know, you look at inflation, people are going out less. And we're like, do we really want to be in the business of setting up a bug restaurant amongst all this, you know? But actually to circle back on the opportunity, like maybe if you're another kebab shop, you're closing down.
1:13:57maybe if you're another you know pizza shop you're closing down but there aren't any bug restaurants you know you know we're the one and only you know so we can be what does it take to be the fucking best bug restaurant you know well the one and only but what does it take to be an amazing restaurant um just because the market's moving one way doesn't mean that there isn't an opportunity um and actually in our context it made perfect sense we need to be as you say building that credibility getting these chefs involved learning more about how you can use our ingredient building up that um you know these case studies um of like shots of people coming into the uh into the restaurant having an amazing time you know to as as a sampling experience it it just completely blows anything out of the water and i think what we discovered is that there is a a um not variation but a scale between the depth of experience that you're creating.
1:14:58Shallow experiences are great. On the street, yeah, great, move on. But we need to be creating a depth of experience where people are eating a meal because then they become like a soldier. Have you heard of, I've talked about this a lot, is meek fans versus diehard fans. Yeah. And the obvious kind of a bit like the spray and pray, which is the Instagram adverts it's the kind of the handing out which does work very meek and shallow fans yeah have you heard of Paul Graham's do things that don't scale love it yeah yeah which is basically this which is you're doing something that doesn't scale right now i.e.
1:15:38setting up a restaurant in Finchley but you have to Finsbury Park Finsbury fucking hell sorry Finsbury Park you have to kind of go and get those evangelists you have to go and And the way you get the evangelists is I could try that. Someone could give me a little, you know, when they have a little things that they dish out on the toothpicks. Yeah. All right. Yeah. I'm a meat fan. I come in here, but when I rocked up, the music was blasting. There's a good vibe in here. I see the bugs are here, baby. This is the future. I have a good time with my mates. That level of depth is like that's in my soul.
1:16:18And then you get enough of those people going. 100%. they spread the story for you yeah um something that's worked really well for us i mean this is intrinsically bless you but it's right this is intrinsically a story just because of what it is and the number of people who come in here and say like i just haven't stopped talking about bugs all day to my to my office there is a hundred percent word of mouth um but what's helped you know get people through the door is we we use our menu as flyers we think this is the best thing um you know as a call to action someone gives this to someone else and say look there you go here's here's a bug restaurant with info on why bugs are amazing on the back um and if you if you bring that in you get 10 off um and as a way to you know get people talking as an excuse to say like you never guess what I had for dinner last night check that menu um just creating these social interactions and using our customers as evangelists to say like no mate that was actually delicious you know you need to go try it but I mean look I look I read sweets right and it's it's uh yeah I think that's okay yeah yeah that's fine mate yeah um blonde chocolate soft serve buckwheat and caramelized cornflake crunch yeah i'm going to um rochelle canteen on friday you know that restaurant in east in shoreditch yeah i haven't been yeah so i'm going there like that's something you'd expect to see there but it's so it's like those i don't know what the right word is but those little moments that people recognize i'm like i'm down as soon as i saw the menu i was like game set match like yeah give me some fucking bugs yeah yeah um no i love it mate and i think ollie ollie's actually ups the uh that the soft serve game that's what i was going to ask you about is um sorry go on well i was just gonna say on the soft serve um i walked in the uh into the restaurant the other day so he bought a whole bunch of hay like right um ollie what are you gonna be smoking and he was like stirring the hay into the soft serve who ollie was yeah our head chef so oh i thought it's my ollie lloyd sorry no no no sorry i'm i head chef ollie um um and we've got sort of hay soft serve which initially i was like well that's interesting but it freaking tastes amazing and i know we're going off a tangent here but tangents where the interesting things happen what what so that's the other thing i was going to say is like this all makes sense but you need a great head chef obviously ollie seems well the what he just cooked is back on right yeah you've got no restaurant experience i mean this is an encourage like interesting yeah yeah we did a like as in how did you find ollie like and how did you get him on board with the mission yeah uh first part and then i suppose second part is like developing the menu like yeah yeah well yeah sorry so um hiring the head chef i mean super important like so important i think the most important probably person in this whole venue is Ollie.
1:19:33So we needed to get it right and he's been amazing. I don't think he's had a day off since we hired him. We're saying take a break but he's so into it it's freaking amazing. How did we hire him? It was a classic you post jobs on the website LinkedIn in um there's a there's a um instagram page called uh good chef jobs which i think is what you know we were posted on and ollie found it reached out to us and he's opened you know loads of restaurants around the world oh sweet where else so what sort of restaurants has he opened all um the most recent one in in france it was on you know ended up on the michelin guide won a bib cormond award um you know opened up restaurants in in like moscow you know like in in Thailand and come from sort of a higher end sort of chefing background, but also wanting to get into more fun, small plates, so less uptight cooking.
1:20:36And that was exactly bang on for us. And culturally, such a great fit. Aaron and I love chatting to Ollie, and he's just such a vibe. so um all of that just made sense you know when when we had him in the studio obviously his food tasted great because you know yeah um you know had him cook what did you say what was the brief the chef is like come in we've got some bugs yeah so the task was yeah because i'm just because there's so many different things you could do with this you see what i'm saying like how did you ascertain like that spanyan do you know what i mean so their task was obviously to come up with a dish or two of insects that they want to be cooking uh or just like cook for us on the day um and because it's meat and it's stuff that people recognize we could say like just do a mince dish do a um do a brisket dish or whatever um is that all good yeah yeah just have to check it with the noise yeah yeah no worries um so um yeah i mean it was all pretty straightforward and and i mean we're just being very intuitive it's like does that taste good does that look good um because we don't have any chefing background um we asked all our chef friends at the pop-up so that the guys are you know who cook for mob who like do their recipe books and stuff um they we had a pop-up before christmas which was the test for for this um and actually we weren't expecting to do a permanent site we thought like let's just do one time pop up get loads of pr and then let's go back to focusing on uh on uh getting our stuff into restaurants but you know the pop-up blew up it was like completely packed out was it again uh old street yeah the bower so right next to bone daddy's opposite on opposite honors burgers which we are again so we're tied at the head i was editing my podcast with them this morning oh yeah with uh phil and tom yeah nice tom barton yeah yeah yeah they're nice guys really nice guys really nice really really nice yeah um but uh um i can't remember what the trainer thought was but we were saying that you you didn't want based on work out how you found ollie and how you ended up in the restaurant business yes because it was kind of you're saying you had a pop-up and then yeah so so james in like september september was like you guys need to open a restaurant we were like no um but then like a week later we were like yep this is what we're gonna do we're going to open up a pop-up um and actually it was super helpful obviously having james's connection because we ended up being in a in a old brew dog um and we were able to get that unit all set up really quick expensive like it was big we only used like half of it um but uh that was great for like a month um got all these chefs involved did you know did the pop-up um massive waiting list like thousands of people on it by trying to get a table who couldn't get a table um yeah there's a real in terms of all of this um like another thing that i've been thinking about recently is that at the end of the book oversubscribed i have yes it's almost like you could sell you could in theory it's always about selling less ultimately boils down to supply and demand right but it's almost always creating hype and a waiting list where people can't have it yeah like i think another part of this this whole movement exploding is make it's almost this is scarce because there's only x amount of seats in the restaurant that's right and over time that will build and you know it's almost the uh analogy is not analogy but the the prime example is what is that burger that has just opened in um fucking hell in soho the really flat the really smashed one yeah the french one the french one with the yellow branding yeah i forget it's on the tip of my tongue but anyway that the genius of that is they're open for three hours a day yeah yes they uh the the menu is so small it's kind of annoyingly small but it just shows that what they do is good yeah but part of them their reasoning is the three hours creates this oversubscribed thing and people want things they can't have based on a basic psychological level creates that tension yeah so i think there's a that waiting list thing is a really interesting piece about like obviously right now we're just trying to get you're trying to get people punters in the door yeah but i reckon in six months time people will be gagging you just need to keep that tension like right like so tense yes no a hundred percent yeah a hundred percent and it's it's something we think a lot about and it's a fine line to to trot especially when you're a bug startup up and like trying to build a category um because you know and this is the constantly the question is if someone wants to have an edible insect experience and like become part of the bug army you know um what's what's better um because remember like what what all of this is for is priming the market for retail and so there is a there is an argument and i think you're exactly right and part of what we're what we're doing here is constraining that but at the same time we want to be increasing the number of people having these good first experiences um so i think in a restaurant environment like this you want that you want people to not be able to get a table um but yes it's the fine art it's the fine arts and like the the dance and carousing between hype and actually trial yes and and you need both really but it's like more hype leads to more trial but too much hype and or too much scarcity which drives up hype but people if you can only fit 14 people in this restaurant i know there's more yes and but 1400 want to try it then it's like how do you how do you yeah balance that but if you're like if there's no hype and you're super needy being like come and try a bug i'm not saying that you are but like yeah yeah come and try a bug yeah like people are like well that's what happened with all those bug bug businesses in 2016 that that's right yeah failed yeah they were too trying to please try our bugs whereas this is like this is exclusive this is with chefs yeah this is not cheap it's not cheap yes it's it's yeah it's fucking clever yeah um let's talk about ollie loy because he's a he's a fascinating guy yeah yeah love ollie well love on well i actually went for lunch with that i was thinking the name of that um restaurant was paradise i went i went to a restaurant called paradise with him right yeah which does unreal sri lankan food oh like so so delicious and i trust ollie because obviously his uh his wife Sri Lankan yes yeah I mean he was ordering the like a whole yeah they were just the plates were a bit too small and I'm a fat boy I like my food so I just ordered too yeah I went and got kebab afterwards I'm joking was that a joke yeah it was a joke yeah it's just getting stuffed my face as a donut um but he's fascinating to me because he understands uh great british chefs he understands the food um hospitality side of things yeah he has a unique experience he has this art kind of um obsession passion yeah and we told you about that like i mean yeah yeah yeah so he's super interesting but then he has this wildly fascinating background in unilever big brands yeah links or whatever they call it uh axe axe yeah that's one um what is your brand's kind of operating through those three kind of spheres you've the food the kind of i think hospitality and branding to middle in the middle is art personally i think that's a form of art and then you've got this big brand like we're trying to get this into into tesco's in five years yeah what if you could boil down everything he's taught you in this whole experience like what could it be into the one with one or two principles what what was one again the one first thing yeah so the first thing is like great british chefs foodie middle one is art second one third one is like commercial unilever building the building a building a national brand ollie for us i think and it feels quite tricky i mean just like the uh you know countries question feels quite tricky to pinpoint and almost narrow it down to these three things I think what Ollie has been to us is like the most amazing sounding board.
1:29:09Like every, anytime there's an issue, he's like, he just, I mean, we have a chat, you know, before we went into our first restaurant meeting, which was Honest Burgers, you know, he's the one on the phone to me, giving me the pep talk. He's the one calling up after and being like, how did that go? What's the debrief? You know, what can be done better next time? And I think, and everything from that to like, Ollie, we're thinking of hiring this person. What do you think? That's the kind of relationship that we have with him. And it's just been super valuable. Also, and important to say that, although he's a great sounding board and I would say a great generalist advisor, he sits within sort of a network of advisors for us.
1:30:05Who else is there? Daniel Head who in food service. So he's our like food service specific guy. He was head of food service at Le Vie Bacon whilst they got into Burger King and Honest Burgers being Honest Burgers Vegan Bacon. and so he's very specific to how we're going to win in restaurants and we chat specifically about that, specifically about accounts. We've also got marketing. So the former head of marketing at Rose's Tie has helped us set up this restaurant. Punky, shout out to Punky, absolute legend. so just giving us a playbook on like how they how when roses tie open a restaurant what what are the things that they're doing to make sure that there's bums on seats which are um well i mean this could be another hour podcast but in a nutshell um a big one is activating local community um we don't have a big marketing budget you know what we've got is is you know smart people in a room um to come up with ideas so how are we going to activate this community that's outside here and as as you've seen you know whilst we're sat here i'm going to keep those little bits in yeah in this conversation i think it's really important for listeners to uh or not important just interesting to see this it's like the hustle you're putting in of like getting people through do you mean yeah yeah yeah um yeah and so like can we get a jar of crickets on on the reception desk of you know officers around here can we you know put a jar in a hairdressers with like some flyers to say like 10 % off if you come in with this flyer to get people talking um what are the creative ways in which we can activate the local community um can we go do like show and tells you know at the local co-working space show the mission bush yeah they want to see my bush yeah yeah yeah forget the mission what's the bush
1:32:12but all of these like really local things that we can be doing to get the community excited I think is a lot of what we've been working on with you know Punky as an advisor but one hack that we've started to use a lot recently and this works this worked the best for us in PR we don't have a PR agency we do it all in house and before the pop up we're like this is a massive PR opportunity we need to get some agencies involved 12k quote for a project, 15k quote we don't have that kind of money so we were like how much do you cost per hour and they're like 50 quid 50 pound an hour, great we'll have 10 hours 500 quid You know, suddenly, you know, you're going for a 15K quote to 500 quid.
1:33:11And we have weekly, a weekly call, or sometimes even more, like up to 10 hours with them. And you get handheld to put together a PR strategy, a PR campaign. Right, this is the press release. What do you think? This is our list of, you know, journalists. What do you think? You know, this is the email that we're going to send. What do you think? And that is how we've been able to like punch above our weight, essentially get some grad students to run full on marketing campaigns like cheaply. Yeah, it's, yeah, PR is such an interesting way of doing things. I think Amelia's from Bold Bean is great at it.
1:34:02She's so good at driving her own PR. one thing I want to talk about and I think you guys have considering I know it's not some brands even some I've interviewed who are like huge they talk about I won't say who the founders are but they'll almost say tone of voice is something we need as a brand because we're X big but like how do you i i what i always say is people say brand is a moat i believe tone of voice is a 10 foot brick wall with barbed wire and sniper rifles right so it's like you can people could get the same yellow but they can't um the obvious example of this and i've talked about this a lot but it's brood health and um and minor figures i've actually done like a presentation on this but where i actually go through their instagram their tone of voice is very different um same product really it's oat milk yeah um one is very much uh try the yummy tummy uh autumnaly um funbly fucking oat milk right guess which one that is root health right yeah the other one is like minor figures one's so hip so it's like quack and it's like literally the whole thing is quack and then like the next one is like um you know my mom could run this marathon if she saw god like fucking random yeah the tone of voice is the defense mechanism yes what you've created a really unique tone of voice really early doors and it's humorous which i think when you're tackling one of the easiest way to kill people's uh it's bugs is make them laugh like as in like totally you're the weirdo right there i think i've seen um don't be a mug eat a bug i think that was old school right yes it was yeah yeah that's so good you should definitely bring that back out don't be a mug eat a bug we pissed a few people off but but you gotta do that what honest burger the guys were saying i was literally editing the podcast on the way up was do not be a three out of five uh trip advisor review there's so many restaurants aim for three out of five it's like what don't no it's like sorry don't aim become three out of five yeah because they're too scared of pissing people off he goes i either want a one or a five i don't want a three don't be yeah don't be a simmering six or a fucking banal three how did you cultivate this cheeky tone of voice into the brand because we're trying to i think it's another um we've talked about like kind of different uh we've kind of opened up the young bug arsenal of weapons the one we haven't talked about is kind of the fun tone of voice yeah it's and the really boring answer is that it was just instinctual um you know aaron and i like to have a laugh right um you know we're mates um and it was it just came out you know it wasn't something we didn't sit here and be like hmm tone of voice what are we gonna do you know it was it was just like that's the hardest bit though yeah what what for it as in for it to become like so many brands can't do it oh i see like as in as in um yeah it's the hardest thing to get down yeah well and i think we're in a we're in a phase right now that that i'm overseeing all the markets like because i started in design like all of the design is me so that that keeps it simple you know i'm the one always coming up with the phrases um and that means that there's inherently consistency when you start having a design team a marketing team you know i think there will be you know foreshadowing i'm going to foreshadow that there will be some questions over you know what what the copy should be um and and that's something i need to get my head around and how to sort of manage that um but because it's just me on a laptop right now you know that's that's easily managed and it's all very instinctual um so it it's much less and i would apply this to to everything that that we're doing is especially branding right it just designers would hate that i say this but um design matters to some degree you know um i i think coming from a design background you know i i would be spending several days working on like kerning or cutting like the spacing of letters you know so sorry so you in architecture then design they're moving to food branding design so um you know if you know like the fresh net bottle and like it's sparkle so i was working on on that um the still wines collection i sort of designed that um the scratch like Meals from Scratch.
1:38:52So they do like meal kits, but they're selling out Sainsbury's and so several food brands is what I went into. But we would spend so much time on details. And I think the details matter, but what is the cost of focusing on that detail? And I think when you are in a startup environment, the better headspace and the one that we use all the time, I don't know if you heard of it, the Pareto principle, 80-20. What's the 20 % of the input that's going to produce 80 % of the outcome? Because we don't have the resource of a 100-person, 500-person team. We constantly have to be finding the 20 % that produces the 80.
1:39:36So coming back to branding, our color palette is Instagram's, essentially illustrator's stock colors. because that was like I didn't have time like I could have spent time like figuring out exactly but you know 80 20 you know like just there's also a thing between perceived value and value yes so this one's something that guy was telling me about yesterday the last week actually is it's like it's the he's trying to take on Aperol Spritz with a brand called Allura and he's basically like there's perceived value and then there's things that you can subtract behind the scenes so basically what allura is is it's a yellow it's almost like a play on limoncello aperol's orange yeah he's basically saying that to pour uh an allura is 50 percent gin so 50 percent tonic 50 percent um allura pour an aperol spritz is 50 percent uh gin 25 percent uh Aperol 25 % Prosecco right well yeah so you've actually got a every time someone pours one it's a nightmare for the bar staff because they've got to put put it's three things yes but the actual perceived value to the consumer like it's just both both drinks are refreshing and zesty and you want them in a beer garden in the summer that's all it is and I think people can get so bogged down in the perceived value like I've looked at that I don't know that that's just off the Instagram or the Illustrator stock logo.
1:41:08I don't know. My perceived value, I think that's a sick brand. And I think people can get, you can get so bogged down in the kind of the semantics of everything. Yeah. The question is, and there's something that we've talked, not us, but in the studio, in the office is, you know, an it matters argument. Like you watch a TED talk and they'll say like, design matters. You're like, oh, wow, yeah, design matters. And they'll make a massive case around why design is important. But you could say this about anything, like, work, working hard matters, right? It's an it matters argument. And you're just building a positive case around something.
1:41:52But when you are resource constrained, you know, like the question becomes how much does design matter versus making a decision and moving on? you know it it stops of course design matters but like what is the most important thing that that i can be doing right now in order to move you know whatever i need to forward so i get the i know the pareto principle it's the tim ferris thing is but how do you let's go through this specifically and we'll kind of wrap wrap the conversation up with this i think it's really interesting um is the 80 20 rule like i think people know what it is but how are you you strike me as someone who's militant on this and that with your with your budget constraints like yes achieved yeah is talk me through it because to as you say design matters a lot of people and i i kind of i do agree with you um but i also think you'll hit a point where you've got you've got the flywheel spinning and you'll probably have to rebrand and it won't be stock colors and design will start to matter it's just in terms of priorities right now yes um so yeah i i can agree with you but i also think it doesn't fucking matter as well but so but there'll be a lot of people thinking everything matters everything matters i've got to do this got to do that i've got to do this that's right what how do you work out what actually matters like talk me through the mindset into this and then and then give examples of how you're applying it to young bug it i think it starts with being clear on what you're trying to achieve yeah um because in the example of like what we talk about like constraining tables in a restaurant you know is it about creating hype is it about maximizing revenue is it about getting buyers in like what are you measuring buyers and retail buyers and actually getting listings what are the success metrics here what are you trying to aim for and you know if you apply that to design what are we trying to achieve um can that be achieved with you know a third in a third of the time with a third of the work with zero budget uh and this happens naturally because we don't have the resource i think if we had raised 10 million quid we would have spent 10 million quid by now and this you see that all the time right um something that aaron and i because actually our first round of funding we we got an offer fuel ventures for the crazy valuation you know close to a million pounds but we took the we took the 300k offering um so we took like a third of the money for a way worse valuation because even at that time we had the understanding that, you know, we want to be resource efficient and capital efficient with how we do this.
1:44:48And by creating these constraints, you have to be more efficient. There is no other way. Because we could have plowed, let's say we raised 10 million for the meal kits, as an example, we could have plowed 10 million to meal kits and like got nowhere and hired like 30 people, you know, and like just go all guns on that strategy. and we might have died because we because then we couldn't raise another round of funding because our valuation is too high um so i think it was exactly the right thing to do to artificially not artificially but go be more constrained in our resource so that we're forced to be 80 20 um so that we're forced to that i'm forced not to spend forever working on a logo and be like right we need to get a restaurant line.
1:45:38So three weeks ago, this was a shell. Now, we sold out the first week in under an hour. And we had to turn this around essentially in weeks. How did you find this space? We knew Deacon from Cockfighter. So we were looking for a space for the pop-up. So Cockfighter moved into a bigger unit just down the road. So he sort of facilitated that. Yeah, and he's like, right, this is empty. And it was perfect for us. But how do you get the most important things done in the fastest time possible? Because when you're a startup, you're essentially bleeding until you're making it. And that's an inherent constraint and creates an inherent necessity to move quickly and make decisions.
1:46:32And I think just having that awareness that yes, it matters, whatever I'm doing, like this press release I'm writing or the design I'm working on or this video that we're putting together, all of it matters. And like Stephen Bartlett talks a lot about the 1%. What is that 1 % that you can improve? It's coming from more of a perfectionist mindset. If you're a rower, say, if you're an Olympian, an athlete, you need to run faster or you need to row faster. the metrics are clear you know you know along what sort of scale you need to improve you need to get up at this time in the morning the work is clear you need to eat this you need to work freaking hard in a session but when you're in a startup I think the 1 % is not the right mindset I agree with this I think the 1 % thing is when he talks about that it's i think it's fine when you've got a team of like 30 people running a like i'll talk about podcasting for example right so it's like the one percent i'm on two iphones right now and like this everything fits in that suitcase yeah i don't this is 80 20 this is 80 20 yeah so i don't have the time to funny around with the color grading of thing i just need to my impact zone is great guests yeah outreach yes recording podcasts yeah one two three that's my 80 20 and i think it is it's a it's a fine line between this i think the one percent better every day is can um can mislead founders in that they think everything has to be one percent better yeah and that over time is true yeah but i actually think one of my kind of values is be prolific not perfect so i'm very happy with things being like spelling being wrong very happy with um things being wrong amelia from bulbing co another great example she's like one of the reasons we've got here is because we we're not perfectionists and i think that one percent rule works when you're maybe a five million pound business getting the fucker off the ground you need to not be thinking about the one percent you need to be thinking about the what is gonna like we've got 10x less budget so how but we have to 10x our creativity that's right and i think it's um that mindset is fascinating if i was just to double click on that what does it mean to be listen to him first to it he always says that does he does he yeah i've used it once i said that man let me just double click on that and i've got a mate's text me saying who do you think you are but yeah double click mate all right yeah open me up boy i actually i actually got it from from a mate of mine but but but but i mean yeah um anyway um on on the 10x in creativity i think what for me that means is being extra focused on the work that matters being extra focused on what we call the core work so a question that we have you know at least once a week is like are we doing the core work what does the core work mean are we doing the stuff that matters against the goals that we've set ourselves so to give an example okay so let's do this week so what stuff have you had to drop this week because it may be a nice shiny toy and what is the core stuff you've had to focus on um well having to drop a lot of stuff i'm actually late late on a on a few on a few deadlines but uh um the core work right now is getting to break even on this site um so anything that's going to move the needle and and we've got like a mission bush for want of a better term for how we do that um so like row one or option or a pillar one if you like is we need to get bums on seats and the way we do that is if you double click on that you've got um create positive impressions for as many people as possible uh and within that you've got um you know a brand partnership so we're doing product partnerships with brew dog like brew dog and young bug have got a beer um you've got uh stopped doing a chili con cricket um you know if you want to pick some up um by the time this podcast is out i'm sure you can grab it um uh then you've got like chef partnerships like monthly chef specials um but there's all these sort of activities that all sort of come together feed into that goal um and that kind of clarity is super helpful because you can say okay today this is what I'm working on I'm working on getting this product collab off the ground without that but it all starts with knowing your goal circling back from every scale of how do I want to show up as a person all the way to where are we going as a team and in between that all of these are goals a question that I asked for there's a uh i guess a coach for want of a better term um that that i've been working with and a question i asked for him i asked him initially is like should i be working late um like about 14 hour a day or should i be going in the gym um and his question was and his question back to me was like well what are your goals you know like what matters more to you um because if because there's a cost to not going to the gym there's a cost to not being at work and and the question and the answer to your question comes down to what your goals are and that for me was a massive clarifying moment is actually i just need to get better at understanding where it is i'm trying to get to but they i swear they're not binary so as in like i swear the gym stops the burnout stop reduces the stress do you see that well well if if the goal is if the goal is um sustainability of lifestyle then then yes yeah but but if the goal is i have a deadline and i have to get it out tonight and there's no other way that it's going to happen other other than me staying here until 2 a.m you know whatever a presentation or whatever um you can go to the gym but you're going to be there's a cost to that um and if the goal is i have to get this presentation done like like zero flexibility on that it needs to happen then the gym needs to take the hit um and constantly when we're faced when i'm faced with all loads of things to do my response to that is like how does this fit into the mission bush like how does this because it's if we're doing this what like what needs to leave then from the mission bush and we probably had like 50 iterations like we're constantly updating it it's not a fixed thing the thing that is fixed is our mission statement like we are always going to be creating a more sustainable food system by integrating insects into everyday meals but how we do that that's the part that you know we can iterate on and and you know and figure out as we go leo mate i've absolutely loved that um I think we'll wrap it up there.
1:53:48I think we'll have to get a part two in maybe once, maybe in a year's time to see how that mission statement of, you know, saving the food system or making a better food system through making insects on every everyday meals. The food is unreal. I recommend people getting down here. And yeah, thank you, man. I really enjoyed that. I think it's just fascinating. I think ultimately what I've really taken from our conversation is the, the malleability and uh kind of as you say emotional agility to to change your internal mindset here i.e in your head but then also like how that spans out into into the into the young bug so whether that's having to once the the meal kits have burnt to the ground how you re bring that back up how you move into the restaurant how you move from pop up like there's this agility is what i've taken from you um so appreciate it brother thanks for having me That was nice of fun.
1:54:43Cheers, Dan.
1:54:47Thank you so, so much for listening to the podcast. I really, really do appreciate it. If you liked that episode, only if you liked it, please do give it five stars, subscribe, tell all your friends, families, foes, next door but one, cat, dog, whatever. Please tell everyone about this podcast. It means the world to me. And I really want to understand what your pain points are as the new wave of Challenger Food and Drink brands. Please do hit me up on LinkedIn, search Dan Pope and hopefully we can together create a more meaningful and powerful podcast for the next wave of challenger food and drink brands thank you so much
From the publisher
Making bugs mainstream is a brilliantly bonkers idea.
I love brilliantly bonkers people.
This Poddy was bonkers and brilliant
yummy wisdom left me bug-eyed n’ bonked out
Leo is an EXCEPTIONALLY bright visionary
Leo sees bugs on bougie small plate menus in Shoredtich,
Cricket Con Carne demolished on hungover Boxing Days in Glasgow
And, SpBug Bol with Garlic bread for your Tuesday Tea (certy: the best dinner on a Tuesday)
YUMBUG is backed by the genius Ollie, the man behind BOTIVO
And, James Watt founder of BrewDog
This is AltMeat 2.0 (less the DC10 Drug Dealer Ingredient Deck)
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ON THE MENU:
- YUMBUG Behavioural Science Strategy to make Bugs Mainstream “it’s all about perception”
- The Pillars of Strategy, Eduction = Curiosity + Great Experience = People come back.
- How YUMBUG are Reverse Engineering a Successful Mass Market Supermarket Launch:
- Why Culture is Truth. Different question = different truth. We eat prawns but don’t eat bugs
- The American Curiosity/Paranoia Paradox: America is a culture of immigrants = Positive questioning = curiosity + Negative questioning = paranoia
- Why You Must Treat an Investor Like a Customer
- The Raising Money Tension: “Don’t spray and pray” + “what’s their victory speech?”
- Product-Market Fit vs. Story-Investor Fit: Opportunity and Mission is Common language between investors and founders
- The “Just Another Day In Paradise” Founders Mindset, Cruise Ship vs. Dingy (F*CKING LOVED THIS)
- Why Founders Must Turn up Each Day in the dingy and pretend you’re on a cruise ship
- Rory Sutherland: We need to solve problems, not win arguments - VITAL for Food & Drink founders
- Emotional Agility vs Emotional Fragility: founders be malleable with your mind, The Difference Between Radical Candor vs. Ruinous Empathy
- Paul Graham Do Things That Don’t Scale Create a great memorable first experience
- Shallow experience vs depth of experience
- Why sweat the small stuff is bad advice for brands: It matters argument vs it matters most
- 80/20 Pareto Principle of Punchy Hustle: What is the cost of focusing on the detail?
- Perceived value vs actual value: Does Design Really Matter?
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