14 Guerrilla Marketing & Storytelling Strategies To Go Viral  for FREE - SULT founders

23 Feb 2026 · 2 h 3 min · 69 chapters

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In short

Podcast Notes: HUNGRY Episode 14 - Guerrilla Marketing & Storytelling Strategies To Go Viral for FREE - SULT Founders

Episode Overview In this episode, the founders of SULT, an electrolyte brand aimed at creating a cultural movement around "unhinged luxury," share their innovative marketing strategies. The discussion spans topics such as guerrilla marketing, storytelling, the importance of unpredictability, and the evolution of wellness culture.

Key Themes

  • Cultural Movement: SULT is not just about electrolytes; it's positioned as a lifestyle brand that influences status, culture, and identity.
  • Innovative Marketing: The founders emphasize the use of storytelling, humor, and provocative content to captivate their audience in a saturated market.
  • Attention Economy: The episode discusses how crucial the first three seconds of content are to grab attention in today’s fast-paced media landscape.

On the Menu

  • The Wellness Culture Backlash: Discussion on how wellness brands are often too complicated and how SULT simplifies this.
  • Making Electrolytes Sexy: Transforming a mundane product into a desireable lifestyle accessory through effective branding.
  • Consistency vs Quality on Social: Explores the balance between maintaining a regular posting schedule and ensuring high-quality content.
  • Social Media as Your CV: Treating social media presence as a resume for engagement with both brands and customers.
  • Unpredictability Creates Obsession: How unpredictability in content can lead to higher engagement and brand loyalty.
  • The Iceberg of Content Creation: Understanding that most of the effort behind successful content remains unseen.
  • Challenges with YouTube: The difficulty of cracking the YouTube algorithm and the need for unique content strategies.
  • Status Beats Shelf Space: Why creating a brand that conveys status is more crucial than traditional marketing methods.
  • Making Brands Simple Again: A call to action to strip down complex marketing ideas into straightforward, effective strategies.

Key Takeaways

  • Storytelling is Essential: Crafting narratives around the product helps in establishing emotional connections with the audience.
  • Focus on the Customer Experience: SULT prioritizes understanding their audience’s needs and creating a community around their brand.
  • Leverage Social Media: Utilize platforms not just for selling but for creating engaging stories that resonate with followers.
  • Emphasize Unpredictability: Keep the audience guessing to maintain interest and engagement.
  • Cultural Relevance is Key: Aligning with current trends and cultural movements can enhance brand visibility and relevance.

Pivotal Moments

  • Campaign Ideas: Discussion of specific campaigns, such as “Better & Wetter,” which humorously links hydration to improved intimate experiences.
  • Challenges with Brand Positioning: Understanding where to position SULT within retail spaces to maximize visibility and sales.
  • Evolution of Product: How the product's branding evolved from traditional sports imagery to a more fashionable lifestyle brand.

Quotes

  • "Unpredictability equals obsession with your brand."
  • "We wanted to build a tribal feeling of being part of something."
  • "10x creativity beats 10x budget."

Future Directions

  • Retail Expansion: Plans to expand into retail, focusing on creating a strong presence in stores like Boots.
  • Emphasizing Collaborative Content: Strategies that will engage their audience and encourage them to participate in brand storytelling.

Conclusion The episode serves as a masterclass in modern brand-building, especially for challenger food and drink brands. It emphasizes the importance of creativity, storytelling, and understanding cultural nuances to foster growth and engagement in a competitive market.

Next Steps Listeners are encouraged to apply these insights to their own brands and to engage with SULT through social media for further interaction and updates on their journey.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

The Power of Surprise in Storytelling

0:45 to 1:29

Discussion on how unpredictability keeps audiences engaged.

“What's your reasoning for ignoring good advice?”

Building a Brand Without Spending

1:29 to 3:13

Strategies for building a brand organically through social media.

Cultural Reflections on Connection

3:13 to 5:05

Exploring modern anti-tribe culture and the quest for connection through brands.

Personal Struggles and Eating Disorders

5:05 to 8:16

Discussion of personal experiences with eating disorders and the societal expectations surrounding health.

“But I think the, the, the, the, the, yeah, yeah.”

Navigating Mental Health in Wellness Culture

8:16 to 11:12

The impact of social media on mental health and the extremes of wellness culture.

Finding Balance in Wellness

11:12 to 13:21

Discussion on the importance of balance in health and social activities.

Branding Strategies and Storytelling

13:21 to 14:00

Insights into branding strategies and the importance of storytelling in marketing.

The Netflixification of Brand Building

14:00 to 14:40

Explore the innovative storytelling strategies behind successful brand building.

“And then they suddenly started developing these villains and characters and storytelling.”

Developing Brand Strategy

14:40 to 15:10

Learn about the journey and strategies behind building a brand from scratch.

“I think I've seen some of those pillars, but I want specific things of kind of show me under the hood of the car.”

Authenticity in Content Creation

15:10 to 16:00

Discuss the balance between authenticity and going viral in content marketing.

Show all 69 chapters

Email Marketing Without CTAs

16:00 to 17:00

Discover how a unique approach to email marketing can enhance engagement.

“So like people are walking in like what the fuck is going on.”

The Impact of Advertising History

17:00 to 18:40

Learn how historical advertising strategies influence contemporary marketing.

“And like, we get people replying at like 11 PM being like, just read this in bed.”

Risk-Taking in Campaigns

18:40 to 20:00

Understanding the importance of taking risks in creative marketing campaigns.

Consistency vs. Quality

20:00 to 21:00

Discuss the balance between maintaining consistency and ensuring quality in content.

Understanding Audience Response

21:00 to 22:20

Examine the unpredictable nature of audience engagement and content performance.

“Like, I don't know if you can see that the line is going up and down.”

Three Pillars of Content Strategy

22:20 to 24:00

Learn about the three key pillars that guide effective content creation.

The Science of Storytelling

24:00 to 26:00

Explore the principles of storytelling and its impact on brand engagement.

“The luxury is the beautiful aesthetic, the branding, the website, the emails, the things that basically make salt salt as well.”

Creative Collaborations and Unique Campaigns

26:00 to 28:00

Discover how unique collaborations can lead to standout marketing campaigns.

Challenging Conventional Marketing

28:00 to 28:48

Explore the creative and unconventional marketing strategies used by the founders.

The Art of Storytelling

28:48 to 29:41

Learn about the storytelling techniques the founders employ in their marketing.

“So yeah, he's our sort of creative director per se.”

Building in Public: A Unique Approach

29:41 to 31:08

Discover how the founders leverage transparency in their brand journey.

Scaling Challenges in Business

31:08 to 32:07

Hear about the struggles and successes the founders faced while scaling their brand.

“Because there's also a lot of other brands like building in public now.”

Innovative Restaurant Insights

33:30 to 35:58

Gain insights from an expert on the realistic challenges of opening a restaurant.

“So the launch in booths is kind of the, and then it's like the, that's the unpredictability of what the fuck's going to happen when you go into boots.”

The Power of Storytelling in Marketing

35:58 to 38:11

Understand how storytelling can enhance brand identity and consumer engagement.

“and people are like, what's going to happen next?”

Creativity and Execution in Business

38:11 to 41:04

Discuss the importance of execution alongside creative ideas in business success.

“Do you know the films that basically shouldn't make sense, but you're captivated?”

The Evolution of Branding

41:04 to 42:00

Explore how branding evolves from ideas to execution through digital tools.

“and there was, you know, loads of takes and stuff.”

Brand Storytelling Through Visuals

42:00 to 43:20

Learn how to use digital tools for effective brand storytelling.

The Challenges of Social Media Engagement

43:20 to 45:00

Explore the complexities of engaging audiences across social media platforms.

“I don't understand, and we're bashing our heads against the wall with YouTube.”

Crafting Effective Hooks for Content

45:00 to 46:40

Discover strategies for creating compelling hooks to capture audience interest.

The Balance of Organic and Paid Marketing

46:40 to 48:20

Understand the importance of balancing organic reach with paid advertising.

“But then I would say some people would be too clickbaity.”

Effective Storytelling Techniques

48:20 to 50:00

Learn key techniques for storytelling that captivates audiences.

“Everyone has the capability of doing that.”

Using Visual Hooks to Enhance Engagement

50:00 to 51:40

Find out how visual elements can serve as hooks in your storytelling.

“That also has to kind of have some sort of ambiguity to it.”

Creating Compelling Captions for Videos

51:40 to 53:20

Learn how to craft captions that enhance viewer interest without giving away too much.

“I need some more, I need some more shroom gummies.”

Innovative Hook Strategies for Digital Content

53:20 to 55:40

Explore innovative strategies for using hooks to attract and retain viewers.

“So, like, let's say the cat, yeah, the cat was at my house.”

The Evolution of Soul's Product Story

56:00 to 57:29

Learn how the journey of creating a product adds context and depth to marketing.

Brooklyn Beckham and Male Makeup Ideas

57:30 to 59:19

Explore the discussion around celebrity culture and innovative male branding ideas.

“And I was like, one of those kids looks really recognisable.”

Encounter with the Beckham Family

59:20 to 1:02:39

Experience a vivid recount of an interaction with the Beckham family and the insights gained.

“But they play, I did my birthday there in September and it's just great.”

The Importance of Authentic Branding

1:02:40 to 1:05:27

Understand the balance between brand perception and authenticity in marketing.

“But, like, if you look at us compared to all the competitors, we have pretty much the most aggressive brand colour.”

Navigating Advice in Entrepreneurship

1:05:28 to 1:09:42

Learn the value of discernment when it comes to following advice from experts.

“yeah let's get you some salt I've been using I've been using I've been using I've been using I've been using I've been using I've been using I'll convert you from Fez.”

The Wisdom of Rava Rava Can

1:09:43 to 1:10:02

Discover the key lessons from influential thinkers and how they can apply to life.

Inversion Principle: A Unique Approach to Happiness

1:10:02 to 1:11:44

Explore the inversion principle and how it can be applied to brands and life choices.

Selling a Feeling: The Psychology of Brand Building

1:11:44 to 1:13:40

Learn how emotions and community can drive brand loyalty and sales.

Creating Status Through Brand Identity

1:13:40 to 1:15:46

Understand how product aesthetics and social relevance contribute to brand status.

Trends vs. Anti-Trends: Navigating Brand Strategy

1:15:46 to 1:18:25

Discover the strategic advantages of going against current market trends.

“No, but as in like, what brands do you guys really like aspire to and emulate in this category?”

Handling Competition: Lessons from Experience

1:18:25 to 1:20:15

Learn how to adapt and thrive amidst competition in the brand landscape.

Embracing Flexibility in Business Operations

1:20:15 to 1:22:27

Explore the benefits of maintaining a flexible approach to business planning.

Personal Growth in the Business Landscape

1:22:27 to 1:23:38

Reflect on personal and professional growth since launching a brand.

Navigating Business Responsibilities

1:24:00 to 1:25:00

Learn how navigating business responsibilities has transformed personal work dynamics.

“Like I really have not had a proper job.”

Competitive Nature and Personal Growth

1:25:00 to 1:26:20

Discover how competitiveness in sports translates to business ambitions and personal growth.

“yeah what about you mate i mean i still got so much to improve on but i've definitely got better at like patience per se.”

Communication and Conflict in Teams

1:26:20 to 1:27:50

Understand the importance of communication in managing expectations and preventing conflict in teams.

Storytelling in Business Operations

1:27:50 to 1:29:00

Learn how storytelling plays a crucial role in various business operations and processes.

“be told to everyone because we're telling it that can that can tell a whole story and like that is How would you tell, because I just...”

Different Stories for Different Audiences

1:29:00 to 1:30:20

Explore the significance of tailoring stories to resonate with various audience segments.

Insights from Simon Squibb

1:30:20 to 1:32:30

Gain insights on business growth and strategies from the experiences of Simon Squibb.

“And we're having a few beers because we're going to a party.”

Demystifying Business Complexity

1:32:30 to 1:33:50

Understand how to simplify business processes and make them accessible to everyone.

Brand Building Made Simple

1:33:50 to 1:35:20

Learn how to effectively communicate and build a brand through clear messaging.

“And we probably do take that for granted, but if you look at brands and you dissect it.”

Creating Emotional Connections Through Branding

1:35:20 to 1:37:20

Discover how to evoke emotions in branding to connect with audiences effectively.

“Sorry, for context, we did a video where Simon was running on the treadmill in the middle of Oxford Street.”

The Journey of Business Creation

1:37:20 to 1:38:01

Follow the steps of starting a business, from concept to execution, without massive investment.

The Journey to Entrepreneurship

1:38:01 to 1:40:06

Explore the initial steps and motivations behind starting a business.

The Importance of Hydration

1:40:07 to 1:42:08

Understand why hydration is crucial and how it impacts daily life.

Creating a Unique Electrolyte Brand

1:42:09 to 1:44:06

Learn about the process of developing an electrolyte brand in a crowded market.

“God, how many coffees do you have a day?”

Fitness Routines and Personalities

1:44:07 to 1:46:44

Get insights into the varied fitness routines and preferences of the hosts.

“You like to do some calisthenics, don't you?”

Navigating Marketing Trends

1:46:45 to 1:49:23

Discuss the challenges of keeping marketing strategies fresh and effective.

“No, no, but as in like, all of the traditional sense of marketing, just don't look at, just do, it's like, it's kind of going back to do you, isn't it?”

The Fluff and Substance in Marketing

1:49:24 to 1:52:00

Identify what elements of marketing are essential and what can be considered fluff.

“I think another bit of fluff could be trends, following trends.”

The Impact of Trends on Brand Longevity

1:52:00 to 1:53:34

Learn how brands can maintain relevance despite changing trends.

“And he goes, if you're trying to build a trend, you're fucked.”

Innovative Retail Strategies for Startups

1:53:34 to 1:55:08

Discover the importance of innovative approaches in retail for startups.

Storytelling and Marketing Approaches

1:55:08 to 1:57:07

Explore unique storytelling methods for engaging customers effectively.

Navigating Product Placement Challenges

1:57:07 to 1:58:33

Understand the complexities of product placement in retail environments.

“And he moved it and immediately it stands out against, and the product is so good.”

Transparency in Business Operations

1:58:33 to 2:00:22

Learn about the significance of financial transparency in startups.

“Because if it does fail, you're like, I told you.”

The Future of Investment and Growth

2:00:22 to 2:01:48

Discuss the potential and strategies for future investment in businesses.

“But what we don't realise is, is that like, yeah, you then have product costs, COGS, every outgoing, marketing costs.”
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Transcript

Automatic transcript. May contain errors.

0:00This is what keeps people on the edge of their seat. Like we've always said this could kill us. When I saw that I was like what the f*** is this? You don't want a predictable ending. You always want people to be like what's going to happen next? I'll probably get shot for saying this. Yeah go for it. I f***ing love Roy Sutherland. Yeah yeah. But I don't take a lot of what he says. We didn't spend a penny until like four months after we launched because we already sold out once completely organically. Our social media is our CV to not only other brands but to our customers. So it's like one pillar is our brand, one pillar is existing customers and one pillar is like new followers.

0:28I was going to start a brand with Brooklyn. Really? What was the brand? What are we moving into now more and more? An anti-tribe culture, where people are losing connection with people through social media. Right, we're not going to sell a product, we're going to sell a tribal feeling of being part of something. So if I say brands to you, what comes to mind? Dirty.

0:48What's your reasoning for ignoring good advice? How are you going to approach that in a completely new way? You have to be at the forefront. How can we be the trendsetter? So you meet on Hinge and then... So yeah, I came across like these, what are they like? Millie's Mantras on the Mirror. It's like this very artistic lipstick. And for anyone listening to this, you should go and check it out. They're very arresting and alarming and actually kind of reassuring at the same time. And all these questions I asked selfishly, but there's one that I was like, I need to explore this. You've been criticising yourself for years and it hasn't worked.

1:21Try something else. um and like so what so why have you been criticizing criticizing yourself for years i suppose is where i want to start and then we can use you as well henry to explore this um and then what is the other part because i'd love i'd love to know that because my head can be sometimes a pernicious just fucking you know punching bag of self-doubt and it's kind of there's probably a better way to do it mate do you know what i mean well i always think like if yeah like if you're doubting yourself and you're still where you are then what's the next best option well be positive like I'm always like a half cup full kind of person now because yeah like I like you said I've been criticizing myself I don't know how much you've seen on my page you have obviously so I I had an eating disorder for like eight years that was undiagnosed for so long it was the biggest kept secret for myself my family for my friends everyone and I didn't realize how much that was like eating me alive and every day I'd like check myself in the mirror um obviously like pointing at every single thing I hated about myself um I was just a very insecure person and I yeah I was like that for eight years so it got to the point where it came to lockdown I wanted to gain some weight realize that like I wasn't actually getting anywhere and I realized I had to do something about it and the next option was to do the opposite of what I thought was the best thing which was to gain weight so I tried it and then everything kind of fell into place after that which was like my proof it was it was literally the point that I was trying to prove to myself all that time it was like if you actually do the opposite of what you're trying to do you actually might get somewhere um opposite of what you're trying to do that's so interesting and when you say it was undiagnosed like how did that slowly manifest to the point where you're like this is this isn't this is like a problem this is a problem yeah a lot of times people don't know yeah yeah it's a problem so when it's like it's really hard because eating disorders are the most complex disorder like you really can't understand it unless you've kind of lived it yeah um and so i i was like anorexia you look at me and you would think she's not healthy but in my head I could not see that like all I could see was like a fat body honestly like it's it's such a weird illusion that your brain gets lost in so I yeah really had no motivation to to get better or anything because I didn't think I was ill um and the only kind of pivotal point that made me realize that was my best friend um actually just messaged me in lockdown she was like I'm really worried for you and she's not the type of person to ever bring up anything serious so I thought if she's bringing up something serious then it must mean that it's something serious so I kind of just thought and also seeing that message it's quite embarrassing because deep deep down I knew that there was something wrong like yeah I knew that counting my calories every single day waking up planning what i'm gonna eat going to bed and then planning my next day what i'm eating like literally living and breathing calories and numbers and like my body like that's just i knew that that wasn't normal um but i obviously didn't want to believe it so having my friend message me that and kind of putting a mirror right in front of my face being like you're not okay you need to sort yourself out basically made me had to do something about it yeah now it seems super interesting and I want to come on to you, mate, about the, your, this sub marathon, well, sub three marathon.

5:06But I think the, the, the, the, the, yeah, yeah. No, no, but I think it links, I think it links it together is that there's a theme here, which is, I think we're talking about before we come online. It's like, there's this with social media. It's like, I think it's like the best thing in the world and the worst thing in the world. It's like, there's no, in the middle. It's literally the best thing that we can do in this conversation comes from social media, but all the other fucking nefarious stuff that comes from it as well and i feel like it's there's this thing it's like you're almost your mental illness hides in your physical wellness in the sense it's like nowadays it's like you see these morning routines it's like go and do some grounding go and you know do an ice bath meditate read and it's like if you don't do these 10 things you're a piece of shit which is fucked up and i think we're gonna get on i I think your brand is the antidote to this, but I want to explore your personal journeys first.

5:55I think what you were saying, mate, is about the, like, I think detail the story about the 301 marathon. Unlucky, but. It's quite a funny one, talk after Millie's story. I'd also just... Oh, sorry.

6:09Everyone's problems are equal, right? Essentially, what we were talking about earlier was... You had a running disorder. I think, yeah, what we were talking about was a case of running culture, what you described a minute ago about the whole wellness sector kind of in general is like this mental zero or a hundred nothing really in between and went out to try and do like a good marathon did a fucking good job of 301 and i finished that line and i was like jesus christ what i failed and i was like hang on you've just done a marathon at 416 for god knows how many miles or kilometers whatever and i've still failed and i thought that's when i kind of clicked it's like something's not right in this whole space yeah as we were saying like you know you're doing a marathon that's an incredible thing that you're doing not that time yeah but like don't i mean like we've gone from everyone like doing a 5k and congratulating that to now doing a marathon to being like what time did you get yeah even then you just was like oh yeah not that time bro yeah yeah the marathon itself was so insane yes yeah yeah you should be like oh my god yeah i'm doing a marathon we one of my best mates steemo he like did a rollover in brighton the next day of us did the next week did the London Marathon, got 3.05.

7:14Oh, my God. And, like, if I want to give him jib on a night out, I'm like, oh, mate, you're like, put those pints down, put those sigs down, you might be able to get a sub three. Yeah. But it's like, this is mental. Like, we've got to this level of, like, it's kind of insane. And I feel like it's, yeah, there's a really good author called Will Storr who wrote a book called Selfie, How the West Became Self-Obsessed. and it basically talks about how social media spikes and then i think you've probably seen this like the fucking depression rate suicide rate yeah it's almost like there's um direct correlation that's a nasty way of saying it yeah um i'm just trying to think of like that's the link you're saying earlier i think million under fucking thesaurus

8:01and i think it's i think it's really i don't know i just feel like it's that's i feel like that's where the culture is right now that's where the culture is kind of zigging and you see you see all this stuff and you see these influencer bros um i remember when i went for a period when it was like cool not cool to go sober i went sober yeah i had this thing before every podcast where i'd have to go have to meditate obviously now i've popped the gummies that's easy meditate run um and and then i have to i had to do like seven drafts questions this was like a couple years ago and if i didn't do that i'll go into the podcast and i've already failed and i basically and and i was like this is just mental and then we've just done one in thailand i was on the piss for like seven days running up to it there wasn't there's no difference and i feel like the culture is definitely moving towards this um the zig is run fucking all the time do all this wellness i feel like your brand is zagging against that with your personal stories is like how do you want salt to be the antidote to that kind of um yeah mendacious fucking stuff that goes on in people's heads we just say to not deep life so much yeah like nothing's that deep like you can have both goals and have them coexist next to each other and still be healthy like you can go out for a pint and then you can go on the run the next day and you can still be optimal like it's not that deep yeah it's funny because have you heard of health that huge um like online retailer with a f yeah yeah so they're like probably the biggest uk company they're the fastest growing brand i'm pretty sure in the uk so what is it like is it like so they're like think of like the most optimized yes it's like the most biohackery optimized sort of wholesaler you can picture right i'm talking red lights like you know all sorts of shit going on they did a post before christmas talking about wellness and it was your wellness is different to my wellness it's different to millie's wellness i might go for a you know a 20k run and that's absolutely fine because that's my wellness millie might like to go for a 5k run and a pint of whatever with her mates the fact that you're meeting your mates for a pint is so much better for you than just sitting on your own scrolling through your phone see what i mean and it's a balance of like we're not by any means promoting this sort of like go get fucked up for some culture we're promoting this balance this beautiful middle of yes enjoy yourself but also look after yourself because that's where we believe is where the most sort of optimized human living experience exists in that sort of weird middle and i don't think anyone's really explored that too deeply and we've still got a long way to work that's kind of the main core mission we also think it's not like it's not going to be like that's not a short-term way of living right a lot of a lot of these polarized goals that these brands are focusing on whether like it's the run clubs or even like liquid iv focusing on the drinking is it's very much a like all or nothing approach whereas like if we are just sitting in that middle middle middle market the middle ground there's like space for both sides so like you're going to be a customer that's going to like take salt for that longer period of time right as opposed to just like the trending what's trending and it's also contradictory in a weird way from like a brand perspective because brands need to be hyper focused and have their exact demographic to a t like you know you have numerous brands you're like this is where we fit and this is our demographic and we often think shit who are we actually sort of targeting and it's like like well we're targeting ourselves yeah and how do you describe the person who likes to keep fit and healthy but also enjoys themselves do you know i mean it's quite hard to describe right it's almost like um instead of demographic it's psychographic yeah it's like doesn't matter what age you are or where you're from if there's people who do like to do a bit of both yeah do a run yeah have a pint yeah i think like but i also but i think what's genius why luck really wanted to speak to you guys is it's like that's really amazing on paper but to actually do that and embody that and actually have fun with it which you guys are doing it's like a very delicate dance to to dance yeah and i don't like so how do you because you could if you're too pinty you could piss off the run like battersea park runners if you're too boring and like you know doing salt the whole time it could like how do you how do you navigate that kind of tension we've even said recently like we actually need to focus more on the fitness side of it because the past what three four months was december like silly season we kind of just go with what what we're doing right now in our lives and like october to december is very much a social period so that's kind of what we focus on and then january february march whatever start of the year we're now focusing on like the fitness and like some more wholesome holistic goals so like we kind of just really go with what we're doing again like because we are the customer at the end of the day yes and like that kind i guess the customers yeah we're not trying to hold that up a bit yeah sorry like that's exactly what Millie said there it's like we're the customer so we're not trying to look like externally it's always internally it's like what do we feel like is right thing to do it's never looking at trends never looking what other guys are doing it's like this feels right for us so let's do it and usually nine times to ten the customer would be like resonating with what we're doing as well we definitely don't get it right a lot of the time but we probably get right with some people when have you got it like wrong or slightly off I'm about to give an exact example of that but like it probably just in terms of like you know let's say i mean for example january we haven't done any hangover messaging or ads or anything like that because it doesn't win i mean we don't drink like a load right but from the case of like it didn't feel right to do that because january is this time when no one really drinks so like but also for those people who are drinking now it's like we're not targeting you guys and they may feel like left out or whatever um but yeah it's a very there's no like data i guess to yeah sort of look at that and when you say is this all meta when you say targeting pretty much because our organics are always relatively constant there are some sort of series of episodes that do better than others but like generally speaking we don't really look at those metrics and see much change right quite consistent interesting and then so yeah so talk me through this because i think what you've i think i saw it in your linkedin mate it's like this almost like netflix vacation of brand building which is you know almost the drive to survive yeah but everyone thought um yeah what's the effort i I thought F1 was Pony.

14:25And then they suddenly started developing these villains and characters and storytelling. I feel like you guys are basically doing that through your brand, which is just incredible. But like what is the – take me to like the boardroom. Take me to the whiteboard. Like what is – what's the strategy? I think I've seen some of those pillars, but I want specific things of kind of show me under the hood of the car. That's the best way of putting it. Love that. Love that metaphor. We love a whiteboard. yeah we'll go from the very start yeah pretend i'm literally a dumb yeah yeah so the very start was i think like when me and i met because we didn't have like a traditional sense of business we thought what a great way to actually just like document how we're interpreting business and how let's go about it because obviously like from a business man or woman's perspective it's like right into this you need to do this you need to do this and we're like fuck that that's still how we think we should do it from a new to business sort of perspective so by doing so we documented it and then allowing people to resonate with ourselves as people but ourselves as people are dynamic as like friends and then business partners and then creating a business so there are so many little nuances that people sort of resonate with right um and i think that sort of brotherly sistery whatever that word is connection is what people really like like between us it's like we bicker we laugh it's like it's like the classic like joke so it's so funny I think you were doing like Millie's voice but you were doing Henny's voice oh god yeah yeah yeah yeah yeah yeah yeah and I was just like I was watching my phone yeah like that was happy scrolling that wasn't doom scrolling it just went through your hole that one didn't go down to it but sometimes we are like we are like we need to actually add more serious content here like we're too jokey sometimes yeah but there are key pillars yeah yeah sorry yeah so go back to the that's probably my girlfriend yeah no worries yeah it's all good the we've done these in like restaurants before where service starts.

16:17Hilarious. So like people are walking in like what the fuck is going on. That's definitely a postman. So yeah, so Brotherly Sisley, banter, love, bickering, love that. Specific strategy of this year, this next three months, what does that look like? So in terms of like planning ahead of content, we will literally plan one, two weeks in advance. Right. Because, and it's so important because our content is so based on what is going on right now. so like we have to be proactive yes but also reactive in some ways so let's say like this month is all about like boots and launching into retail a lot of our um socials are going to be about our journey in that and like storytelling what is going on because even the video that we were filming today it goes to show like how much can change overnight and when you plan ahead it kind of gets in the way of that there's like that friction between being authentic to ourselves and then also like being a brand that wants to go viral i feel like a lot of our content isn't focusing on going viral it's just literally focusing on what's going on right now let's tell our people and a lot of people love that so that's when some of the videos do actually go viral it's kind of like a um cherry on top i think the favorite pillar that we do is like the brand building pillar yeah for emails as well we're like we almost optimize the email for not for conversion like we don't put ctas in it we don't put shop here it's literally a case of like we you want people to sit and read the email about what is going on in this business.

17:47And like, we get people replying at like 11 PM being like, just read this in bed. It's like, how fucking cool is that? And that just adds obviously like so much investment. Yeah. The, um, on both those things, do you listen to the one I did with Sir John Hegarty, the big advertising guy? You listen to, if you like, he's basically. I'm bad with names. I probably have listened to that. Yeah. Yeah. So he, he basically is the guy who created Levi's back. He's like, he's an old boy. He's like 80. He's mad. As in the jeans. Basically Levi's was, a shit pony brand and then basically I'll show you this advert afterwards he created this advert Marvin Gaye's career was going down the pan this one advert revolutionised Levi's jeans he's founded BBH like a big marketing agency and he Marvin Gaye's career kicked off boxers became famous all from this one advert I'll show you it was mad this was like in the 60s and he says and like he's done all these brands like Xbox like huge brands and he says you can't have a five year plan you need a five minute plan and he goes even that's not long enough and i love that and i feel like it's what another thing i love about you guys is every expert fuck off because expert is is their their their it's it's the proof if you're an expert you've done something a proven way yeah it's like if you're trying to do something completely different you have to break against that mold and you know what's funny i'll probably get shot for saying this yeah go for it i fucking love roy sutherland yeah yeah but i don't take a lot of what he says in because i'm like you've not like like i don't know what's going to happen tomorrow that's going to win like people's like hearts yeah yeah neither do you neither does Millie neither does anyone it's a case of probability is a lot of it luck's a lot of it and like yes the things in the past have worked but like when we're thinking about stuff we're doing in the future it's like this could absolutely flop like someone could not give a fuck about this idea what are some of those that are like on the table well I think you in the bath that could have gone one or two ways yeah for anyone who doesn't know we did a I think it was our literal first campaign video we like to do so we like to do obviously our usual iPhone shot content and then we'll have like a high res high production content and we love that stuff that really is like brand brand building but in another way um and one of the first videos we did was me sat in a bath for probably about five hours um basically educating people on why they should take electrolytes to think fingers go proper everything everything was ringy as fuck um and you know the margot robbie scene exactly big short yeah yeah the idea is that like it's a really boring topic but say someone in a bath talking about it it's it kind of glamorizes it yeah yeah yeah yeah and we obviously we've always said we want to make a let's like it's fun and sexy so let's just put me in a bath um and yeah like that could have gone one of two ways and it went like it was really well received we loved like obviously everyone's comments and everything but um it's just taking the risks like it's also finding you actually don't know what's going to work for you unless you try and we're constantly trying new things constantly trying new ways of like filming editing different angles what could work what what won't work and a lot of the time it probably won't work but it's nine times out of ten oh sorry one time the what was it the other opposite yeah one time it actually does work and that's what's really rewarding also on that point i think because we are so consistent like if you look at our feed it's literally we do not miss a week whereas people probably go up at that point so it's like if you look from a brand perspective it's like right find me a brand who's as consistent as we are and show up every time is that would you show up every day not like on socials the thing is the caveat to that is like we we don't want to compromise on quality so like our priority is quality over quantity but we do always aim for like being really consistent with uploading what are some of the ideas because again like i've had this podcast with writing newsletters like you think something's an absolute banger from a creative perspective yeah and then something that took you two minutes absolutely flies what are the ones that you're like this is 30 banger and then was a 30 flop if you don't mind detailing can I have a look there was one yeah go for it I think one did recently where we were like oh that could have done so much better it's so depressing isn't it I mean you try and look at your mental block that's it Millie it's just a ugh fuck's sake yeah I think you try and like channel that out of your mind yeah it's like for fuck's sake and then like to be fair the founders timeline we thought it was going to That took me so long.

22:04That took me so long. Is that done on Canva? Yeah. So I did this. I really was enjoying this. Like, I don't know if you can see that the line is going up and down. It's following. It's in calendar. Yeah, yeah, yeah, yeah, yeah. It's like basically the journey of, I can't remember what it was about. Oh, it was a whole month. It was our craziest month today. And I wanted to like, how could I like, how could I put this in a nice sort of vision for people to see and like really understand like how quickly things can turn and I thought it was a really great post and it didn't do well but the other thing as well and this is what I've been trying to think about a lot is like almost intangible brand awareness in the sense it's like you can we've had this with this with this show is that people could like come on and tell us how they feel about when they listen to it and it's like oh you're not trying to like it's just a conversation you can't put that on a metric no no no and also like someone could one person may watch see that was it carousel buy salt and become a like lifetime value of that customer could be huge yeah and i think that's what i try and remind myself with of is like it's 100 i don't know it's the intangibleness um three pillars yes like the there's oh yeah so sorry that's the we'll jump around no this is what you're saying that yeah this is that so which i fucking love i've always thought like when i'm posting or when we're when we're making content is this post going to be for new followers is it going to be for our existing followers or is it going to be for like our brand and like what we want people like what like basically our social media is our cv to not only other brands but to our customers so it's like one pillar is our brand one pillar is existing customers and one pillar is like new followers we always have that in the back of our head so like sometimes a video we'll expect a video to not do so well in terms of like engagement or like new followers or whatever because but that's fine because like that is either a post that's for our brand and like that's building our brand and that is like exactly what we want there or it's just a really good engaging educational piece for our existing followers and that's fine like it doesn't need to go viral it doesn't need to like get loads of views or likes or anything yeah and that actually really helps the brain because you're still getting value in that post there's also stuff what you just said there like like carousel it may have not gone for the to the people we want it to go to but it may have gone to 100 of our best yeah okay so you have to so brand is diehard fans well brand is actually salt like us so for no so for people's feelings like we want to like evoke from our perspective yes yeah so go it's like deep um go deep into that because i've never heard like i love finding stuff i've never heard before but it's like so like the unhinged luxury is like what we try and unhinged yeah so the Unhinged is like the million I'm running around London trying to build a brand.

24:51The luxury is the beautiful aesthetic, the branding, the website, the emails, the things that basically make salt salt as well. And for you to then have access to, well, I guess both of those key things is what are you feeling? You're feeling a like this is really exciting to watch the next flexible stories, as you were saying. And then the other one is like, oh, these guys actually are fucking legit. This is an awesome brand. yeah so it's that two sort of slightly contrasting feelings that i guess if you watch the show right your mood is going like that and that's kind of how we want people to feel like when they're engaged to salt yeah well it's almost like a storytelling arc of like so so so yeah detail that arc what it's i guess it's a case of you're buying into us as individuals buying into the brand buying into the purpose all these guys are really trying to like really trying to build a brand between the two of them not raising money being uk independent going through shit oh shit something's gone well god i love these guys keep going keep going yeah yeah yeah oh we may have said something to piss someone off oh oh they didn't mean it do you know i mean so it's like constant like human element so this is the guy the will stall guy went oh you gotta read his book is the science of storytelling and he's literally a genius and he came to this lunch was was um this director who was like she swears by his book for everything and so i was asking like what is like even for say like me interviewing people like what's the best way to tell a story it's like all the story is is change so like if you've got people like one day salt's going up the next day it's going down then it's going to screw with if it's just constant changing so that's yeah i love linking different things together predictability for sure you don't want a predictable ending you always want people to be like what's gonna happen next yes always and the lucky thing is because we're so early stage that happens for us yeah i don't think we actually direct that story so when you say unpredictable ending is that like at the end of the real within everything so like if like say i'm posting stories it has to be from the start to the end there has to be a middle bit where it's like what's going to happen like a bit of ambiguity and then even on in our just whole soul journey as well like people don't know what our next move is going to be like we're doing love honey collab and then boots launching boots and then i don't know something crazy as well um it's always constantly guessing unpredictability equals anticipation yes exactly like obsessed obsession with your brand it keeps like like that is engagement at the end of the day yeah i mean that because i'm just like because obviously it was the better wetter thing but yeah better and wetter that was amazing like i think talk us through the maybe we can get this on the youtube screen but like when i saw that i was like what the fuck is this in the best way possible yeah like it was such a good video like i actually think that was the best that was peak go on do you want to detail it uh yeah so the whole premise of the collaboration was better and wetter essentially a correlation between being hydrated and better time in bed more i guess you can join the dots there um did they reach out yeah they reached out and we're like obviously let's do that sounds hilarious um did they come with the idea of better when wetter no i mean to be completely honest we can we actually did the whole thing so it was a bit of a pain in the ass but that's working with huge companies right um so the whole idea was better when wetter because obviously it sounded great and it was cool and then the campaign was kind of a play on cameron diaz in bad teacher when she's cleaning the car and all the school kids are like drooling looking at them and then we thought well we don't want to be like too serious and like kind of taking life a bit too seriously so let's stick me in a skirt as well so it interchanged between millie and me yeah fucking like cowboy skirt yeah yeah just my clothes i mean the whole sort of thing was we want like we want to challenge the category i'm like what's acceptable and we thought fuck it let's do that because no one is expecting that um doesn't make any sense um so we kind of went there and we thought well let's try and do something utterly unique and i think we did that if you many of you can see the video it's pretty weird yeah yeah yeah yeah it's just class it's It's so good.

28:49Alex is, yeah, he's really good. Alex is. He's our like video. He's a founding partner. So yeah, he's our sort of creative director per se. Right. So he helps with like the, what's it called? Like cinematic stuff. And then the photography. So the really beautiful like photography is definitely not enough. You've seen all like the pictures of the Spash. Oh yeah, yeah, yeah. Spash pictures. Again, like what I love about you guys is the hustle and like just the not, you don't need to raise loads of money. it's almost like the constraint increases the create budget constraint increases the create 100 we've always said that yeah what other so so we've gone through the brand pillars in terms of like the storytelling arcs you see i love the idea of like i'm pretty i'm pretty unpredictability equals kind of um gets people hooked because you just don't know where anything's going in terms of like when you actually write this on your whiteboard because i know you guys love like will you is it a start middle end like we've i've studied like um storytelling arcs so you've got like there's the seven basic plots which is quite a big book you've got the hero's journey which is you know when like there's the frustration stage all the ups and the downs and like the realization do you think about that or are you just natural storytellers well i think we are just quite natural it sounds so arrogant yeah it does like that's kind of what we're quite terrible so much other stuff we've got there's two different ways we can go down this like we've got our whiteboard videos where we're literally like talking through something like sometimes it works sometimes it doesn't like today it did not work um is that what you guys were filming yeah and then we've also got like the videos that are like the voice of a scripted videos which are very much like okay how can i tell this story in a unique way but like the ones where me and you were just sort of we just sort of wing it yesterday's one yesterday so yeah that was a scripted storytelling thing did you see that one you told me uh probably i mean i've been on a bit of a binge on your guys content so we did a scaling in public video yesterday where we basically have been obviously building in public for the past year and the next phase was going to be scaling in public because we've kind of built a brand now we've built this salt everyone knows what it is how can we make a story?

31:11How can we differentiate ourselves? Because there's also a lot of other brands like building in public now. So we went to Scalium Public and we had to obviously announce this sort of idea. Wait, let's... Yeah, this is great. Actually, yeah. Whack it. If you whack the mic, you hear that. Well, nine months ago, we took the risk of investing 10 ,000 pounds of our own money to launch our perfect electrolyte run. Nice. Yeah, that's pretty good, right? And since then, we've gone from zero to 100. You all decided our boxes, our slogan, and even got involved in our first campaign. Just got taken down.

31:38Showing you guys everything. Our ongoing manufacturing issues, our arguments. And our cash flow issues. We were fucking scared. But in our first month, we managed to do 32 ,000.

31:50And we managed to sell out. So we ordered more, which massively killed us. We lost so much money on damaged stock. Unusable sachets. On top of that, everything was massively delayed. Our cash flow was screwed. We'd order stock, have money come in, sell out, have no more money come in, so we couldn't order any more stock. So then we couldn't really scale. How did we get out of that? We just kept going. We went from ordering 40 ,000 to 218 ,000 to 390 ,000 sachets. We were now officially a brand to the public. But still two people very much self-learning everything. And that brings us to today. 10 months after launch, we've just placed our biggest order from 40 ,000 to 490 ,000 sachets.

32:25We've essentially built the brand now. And we're starting to scale it. We're even watching dudes. Welcome to Scalium Public. Fuck boring workshops. Introducing Hungary's 10x Challenger brand workshops. 10x creativity beats 10x budgets. Bringing the potty from your headphones to real life rich learning. They're absolutely banging. I've chinwagged with some of the best challenger brands in the world. Innocent, Vitacoco, Tony's Chocolony, Bowlbeam, Brewdog and Bearmore. And some of the greatest marketing minds in the world. Seth Godin, Rory Sutherland, Sir John Hegarty, the absolute Donnies. My boy James Hicks and I have created three absolutely banging workshops.

33:01The best storyteller wins a banging copywriting workshop. 10x and unleash your creative inner being. New Business Donning is using creativity to absolutely sell and close new business. We've run these for Naked Wines, Vitacoco and Corson Press. They all absolutely loved it. Each workshop is littered with a luscious mix of hand-picked, delectable and delicious goods, pastries, croissants and loads more. You'll feel like a pampered guest at Hungry Hotel of Creativity. If you're interested and you're interested for your team, please DM me on LinkedIn or Instagram. That's so sick. So the launch in booths is kind of the, and then it's like the, that's the unpredictability of what the fuck's going to happen when you go into boots.

33:38Yeah. But I think the whiteboard, I mean, you know, raise your hand if you've been to school. Everyone. So everyone uses a whiteboard at school. They know the premise of a whiteboard. Yeah. Everyone has a bit of nostalgia of a teacher telling them something on a whiteboard, right? Yeah. So when we first used it, we were like, holy shit, this actually helps our minds because we're quite sort of all over the place. So having a whiteboard visually allows us to sort of look at it. But also we realise everyone actually loves a whiteboard. So why not just use it as a key brand thing? It's also like your learning is the content as much as anything.

34:08Exactly, yeah. There's a person I interviewed, Ravneet Gill, yesterday. She's a great British Bake Off presenter. Oh, we'd love that, yeah. She's amazing. But she's just opened a restaurant in Chingford, which is like North London. And she built this whole thing called Club Gina, which no one's ever done like a brutal, honest thing of like, how do you actually open a fucking restaurant yeah this is how much it costs this is how much it costs to get the echoing and the the um sound shit whatever it is and like yeah yeah yeah that thing what's it called is it acoustics yeah yeah yeah yeah sorry sound shit but obviously you show me all like underneath the tables are these fucking like springs just to bounce off the acoustics oh yeah yeah if you go into a restaurant the acoustics are off it's yeah lacking springs yeah yeah it's a proper thing is that for like the ambience of people talking around you so like they so you can have these things that come down that will like take the noise out yeah so if you go into a restaurant and you see stuff that's hanging off the wall that like kind of like above it I mean I kind of nerd out on these things maybe you just go and have your pass but it's really interesting and but again no one knows about this so she was like we had to spend like 15k sorting out the acoustics because everyone came in was like that's just so worth it there's nothing more annoying like hearing well yeah but she was like but she was like so honest about it about you guys and I'm trying to link to the unpredictability she was like people are coming up to me during service can you like sort out the acoustics and she was like what the fuck do you expect me to do do you expect me to go to table 15 and say shut the fuck up yeah yeah yeah or like do you know what I mean but it's that kind of opening people in and then linking this to this principle of unpredictability and storytelling puts that in his newsletter or puts up, shares that on social behind the scenes and people are like, what's going to happen next?

36:00The next episode is so fucking genius. Yeah. So genius. It's also such a minor thing. You can literally turn anything into a story. Like even you introducing me to the mushroom gummies or whatever. That can be a whole story. How would you turn that into a story, Millie? I was given these mushroom gummies and then, I don't know, I wanted to try them for the next week. So I'm going to try, I take these gummies every day, see how I am with work. And then something happens in salt or something or whatever. And I'll always just relate it back to the mushroom gummies. And I'll be like, oh, I'm converted or whatever.

36:34I don't know. And never drinking coffee again. Yeah, never drinking coffee again. Or I don't know. And then I met the founder of the mushroom gummy and then we went out for coffee and he told me everything that I shouldn't do in salt. And I don't know. And then we made a salt times mushroom collab and it just, it was never ending. So dirty for listening. It's just like, Like, what's so obvious to you is so not obvious to other people. Like, that's why I wanted to just hang out with you guys and just see how you guys do it. But you're literally rifting off stories off the fucking cuff. Do you know what I mean?

37:06It's mad. And what, did you, like, love reading or, like, fucking watching films? Or, like... I don't read. I've actually just written a book and I don't read. That's jokes. Just crazy. What was... We'll get on back to the story, Tim. What was writing the book like? intent like really intense probably more intense than a normal scenario of writing a book because i had to do it in three months um so yeah it was like it was crazy but it was also the most eye-opening job i've ever done i've learned a lot about myself which is crazy um but also like writing a book i'm not like a writer so now telling me it's like saying that i'm an author seems like so backwards to me because I am dyslexic.

37:51It sounds like, you know when you say you're an author, it kind of puts you into like a different pedestal. I know. Excuse me, I'm an author. Who takes dirty gummies and drinking tea like this now. That's why you also have grey tea. I updated my Raya profile yesterday to author. Author and co-founder. I think that's pretty strong, isn't it? Go with yourself. You put marathon runner, is it? no i i don't i don't read though do you read i love to listen i'm not much of a reader or films because you've referenced you know that was that was the scene from cameron diaz in x film that was the scene of yeah what i'm trying to understand is where you get your inspiration for or as i think it is like a lot of we just a workshop on creativity like a lot of great creative stuff is just remixing different ideas so it could be um my brain's on blank here but like there's for example like batman yeah like there's loads of different batman versions there's the christopher nolan one yeah there's the fucking the one they did with robert the new one which was awful i fell asleep in it i just literally ate my chocolate and i was asleep it was awful but um i think films is a big thing like i think like you know i've always loved like like pulp fiction like in bruges stuff like that Improves is sick.

39:10Do you know the films that basically shouldn't make sense, but you're captivated? And it's funny, but it's emotive. And like old adverts. Yeah, like old, like the old Malberg old adverts. Sick. Like, do you know this really emotive feeling where, you know, we had this conversation yesterday when we're doing the video, you know, we're saying like, can we find some more emotive music? Because we want to picture it like a film. And it's like, when you have like music or a sound, you know, you can watch something and it gives you goosebumps because the music is so good. Yeah, the music's so good. So like, I fucking love Kanye West songs.

39:37Like, I'm obsessed with Kanye West. I don't agree with what he says a lot of the time, but like, I think his music is phenomenal. So it's like, I want to have that feeling where you can close your eyes and you're listening to something and it evokes a feeling. It's the underdog mentality. It's the whatever you want to sort of fill. And I guess the story is just like, you know, we have an idea a lot of the time. Then it's like, how can we make this make sense? Because I think our mind is a blessing that we're quite creative. But it's also a curse because we fucking do this. Do you know what I mean?

40:04And then coming to an idea and actually executing that does take quite a lot of time. Yeah, a lot of time. Never underestimate the time. But again, we can't be sort of... Yeah, but I think a lot of people would... There's a lot of people who can do the execution who would love to have that. Exactly, yeah. Do you know what I mean? It's like you can't... That stuff you can channel and funnel. You can't create that. You've got that or you haven't. That's so interesting. And that's a big thing. Like, you know, I always fucking say it. It's probably so boring for you guys. But like, ideas are worth a penny.

40:33It's like, if you can execute on something, you're doing 90 times better than anyone else because there's too many talks in this world. There's so many people who have a business idea, so many people who have a marketing idea, but they just talk about it. Go and fucking do it. That Hegarty guy, John Hegarty again, advertising is 90 % idea, 90 % execution. It's a playoff. I don't really understand it. Same conviction, bro. Yeah, yeah, yeah. The whole point is that it's the execution. Yeah. So when, because obviously we got here a little bit early today and there was, you know, loads of takes and stuff.

41:10I think what I love to say, it's almost like the iceberg theory, which is like people may see one of these sick videos. How many takes is it taking? What is the writing process of... Process of the script? You know, the actual rubbish. Don't worry, it's a massive tangent. Don't worry, don't worry. I said rubbish once. I was like, rubbish. Rubbish. I'm going to piss off Henry. And then we just say it over and over again. It was rubbish. what was with me yeah he's like Jonathan from Ross he can't say he can't say ours Alex can't say his ours and he has a brand called Waffle so he's on Waffle and it's like mate come on the tongue's twisted that one but no on your point it's a ball egg it is a ball egg the branding one do you want to talk about that the evolution of the branding like I think people which one sorry the post the swipe post oh what the camera ones people think that's sort of you know K.R.R.s like it's a finished product the branding let me get up the evolution oh so this one here yeah yeah put these play these well it's just a carousel oh right so like we did we wanted to do like a post about our mirror board mirror board mirror board mirror mirror yeah what is myro like a it's like a it's like a whiteboard a digital oh what so you can put like your visual everything yeah so we've got our whole branding process on that that is sick so doing it's basically a carousel post of yeah basically telling the story of the the miro board of how he got from the idea and drawing to the actual and then when it says like the first sighting of salt spraying colors is that you writing that down this was on the mirror board so we just screenshotted and then and then this case is well yeah so so so this so i made so all the text on there is created on canva by me but the screenshots and everything on miro so i've annotated it myself on is and that's on canva yeah so it's not your handwriting that's not my handwriting no no no i've just interviewed yeah but it's just that's so so but like stuff like that it takes so long yeah but it's again it's a storytelling of people think that that box was just made exactly when actually like look how much like that is hours and hours and hours of time branding speaking different people back and i mean it's called index begun with the brand like what a shit name and then it like it's changed from like an athletic brand to a brand i've just spoken about earlier to like the process of like every element of the brand coming to life it's it but i think it's just but people will just see the the clips and the content and just think oh and i suppose it is the amount of effort yeah it's the unseen uh that didn't do as well as i mean still pretty decent but it's good and then what do you and then so in terms of writing the actual scripts again i'm asking this selfishly right so So, Millie, before we went live, and I think this will help so many people because I get asked these questions all the time, is it is just a fucking minefield, sometimes social media.

44:04I don't understand, and we're bashing our heads against the wall with YouTube. We've got really good numbers, diehard audience on RSS. So, basically, Spotify, Apple, there's RSS, and then there's YouTube. Mate, we can't crack it. We're literally working all the time on this. but like I feel incredibly if I'm wrong there's often just a few tweaks in socials that can have massive yeah and what would you say those are trial and error and it's again it's like so mainly like what Henry said music is such a key thing the first three seconds like the standard goes without saying has to be something that like is basically giving context to the video without giving too much away so like what what are you what information are you wanting to give to the viewer that's enough information to like hook them in but not giving away the full video does that make sense it's really hard it's really really hard so do you think so with our hooks like when we're selecting the content from the episodes we will then we will think oh like listening for something that sounds really interesting so it could be like my restaurant was empty all right so like i would then argue like but how is that interesting like if your restaurant was empty but like no no no but I don't want to hear this that gives me no substance to like what is this restaurant is it usually really busy are they have they just opened yeah yeah yeah is this a Michelin star restaurant is are the royal like do the royals own it like what I need a bit more information to the just that one line yes does that make sense this will help like tons of people so so like an example would be like my free Michelin star restaurant was empty exactly adding that bit of description that's conflictable because by by saying free michelin star you assume that's going to be the best restaurant you assume it to be like my viral restaurant yeah yeah yeah yeah and then because interesting when we do like when we use the keyword michelin and then have like a counter position like uh how this michelin star restaurant saves um or doesn't use like blue roll like no not blue roll like you know the blue it's like it's like blue roll but blue oh the big the big fucker yeah yeah blue roll i think it's like but you spill something and they're like yeah yeah yeah yeah and it's like that's such a conflict because it's like they've got so much money that a freestyle restaurant yeah that one does really well that's so interesting do you know i know we spoke about it previously but look at the happy stack guys they're so good at hooks really yeah so i'm gonna show you one like but it's also like that's the visual hooks as well that they're really good at it's the um it's they're just very but then you but But then I would say some people would be too clickbaity.

46:47Ooh, click. Click. That's what I'm going to say, isn't it? Some people would be too clickbaity that actually over time really hinders their brand and like their actual videos because people know that what they're saying is way too dramatized and over-exaggerated. And really, it's like completely, I don't know.

47:08SULT founders:For some of this drama, my business from like 100k a month to 100k a day in like less than a year. I'll literally make millions of dollars off like one Instagram story post. People don't want to start businesses because they think they're too young. But when you're young, it's when you should. Can't fucking believe you're 24, man. You guys are kind of sweet. You're asking yourself so many questions, aren't you? Yeah, yeah, yeah. You're like, how the fuck's he done that? He's 24, my God. How's he done that? You know what I mean? It's like, and that's a trailer, I mean he's right, like there are TikTok shit.

47:31No, no, no, but I feel like because everyone, a lot of people listen to this, and especially where brands now, I think if you're not having content first, like you guys are doing, like Amelia like perfect head like my my mate who owns a chocolate company he was sort of came to my other mate I've got loads of mates yeah yeah kind of like a Chinese whisper situation and he's like we've got everyone everyone's in place we've got a massive company like doing millions we've got you know this everything's in place he's like what should we do next and my mate does a lot of marketing stuff runs brand hackers I don't know if you've known that company but he he was like just do what you guys are doing do what almost build the brand create the storytelling and i think it's like it's that missing piece that yeah so many people don't know how to how it's not if you think about like also like from a just a really boring like brand economic perspective it's like people spend hundreds of thousands a year on ads like literally thousands of pounds like we didn't spend a penny until like four months after we launched because we already sold out once completely organically and so what we would have saved what like 30 odd k on just not doing ads so if you build in your organics as well as your ads you're doing a lot of the legwork for your organic media and like sophie does like a dissection of our social media like kind of weekly and you know it's something like you know a quarter to half is ads most of it's organic so like we're actually doing more of the legwork for spending zero penny and being way more creative than other people saving us thousands of pounds do you know what i mean yeah yeah yeah and like everyone, like no one can, no one can, what's happened to me now?

49:11What is happening? Yeah, yeah, yeah. Blubbish. Everyone has the capability of doing that. Do you know what I mean? So it's like, you know, you have brands like Space Goods who are fucking shit at content, but they are masters at ads. They are way better than anybody else's ads. Same with Purdy and Fick. Like their ads are better than anybody, but their organics are pretty whack. They're just photos. Whereas our, like we're not very good at the sort of ad side of things in terms of like making aggressive amounts of creatives weekly because we haven't got the resources yet but we're arguably better than organics than they are yeah see what i mean but i would say organics are more important because i think i feel like organics are real customers in a way this is how my brain works like organics are real customers and then the ads are more like a quick short-term customer that doesn't really know they haven't really invested in the brand yet they've just sort of been hit by an ad fans versus diehard fans yeah yeah but also you think about an ad you're basically paying for a piece of content you own as a brand to be put in front of someone's eyes why not just do it organically if you can't or do it both then you're winning on both sides completely so so and just want to get to sort of like first principles of storytelling and and so we've got unpredictability that keep them guessing at the end a hook which is better than my f-ing it's a bit of context yeah so hook needs context and promise um uh what are some like you guys specific what are your sort of favorite kind of um hooks kind of templates i think you talked about like counter positioning or something like what are some of the other ones that you know are bangers or bankers we lied it's a visual audio that's right mate you want to hold that up i'm sorry uh the visual and the audio so like there's one that we we loved i don't know why we always love it but it's us when we sold out the first time then we talked about basically becoming a real brand and it's like Millie basically basically saying like we lied so a brand who is like told the whole story organically and like transparently saying they lied it's like do you know what I mean it's like what they're lying yeah and I span Millie on a chair on this chair her so that's the visual hook it's the audio hook and then people are captivated because like holy shit what are they lying about and it's like we're not really in it and then also like even when you're you know how the caption not this text on screen caption but like the actual caption itself.

51:28That also has to kind of have some sort of ambiguity to it. Or like, I would always think, okay, how can I relate this to the video without giving away anything? But then probably as a question that makes people have to watch the video to then make that caption make sense. Does that make sense? Say that again. I need some more, I need some more shroom gummies. Yeah, yeah, yeah. These guys are working. Yeah, yeah, yeah, you're on fire, Lily. Crack love. no no i'm just i'm a bit lethargic lefty today the caption so say the video is about we us lying we've relaunched everything like that the caption once i've just uploaded that has to relate to this video in a way that is like still ambiguous but but makes people watch that video to make that caption make sense they're like they'll read it like oh what do you mean i need to watch the video oh that's why that caption but do an example so let's say that video was so we lied let's say you know let's say you had a cat and the cat went missing what i bet you found the cat that's the video oh yeah i had a cat the camera missing and i found the cat so that's your story what would the caption be for that okay the caption could be something about um okay i need to think about what happens in that video though so i lost the cat nearly got run over let's say it got run over and your neighbor found it and my neighbor found it and i've just been given the cat okay so the caption could be i nearly got run over trying to find it it's like it's like still sucked into the video yes and then how would you do with the cats how would you do the hook now this is amazing this is like what watching you guys like come up live it's beautiful um how would you get the hook and the hook context promise of this cat this is really putting me on the spot Sorry, yeah, yeah, as if we can take our time with it.

53:19But it's just fascinating. So, like, let's say the cat, yeah, the cat was at my house. It ran outside, nearly got run over. Neighbour found it. The hook of the title, the caption, the title could be, well, no, let's think about the actual video first. Always think the video first. So the video would be... I don't know why I gave you the cat video. It was just one of our videos. No, no, the cat video. That's good. That's good, because this will put it in layman care. I would be, well, usually the video would actually just be an authentic video, like a captured authentic video. And obviously if my cat is running out the door, I'll be screaming.

53:55So that's already a visual hook and a verbal hook. Or the part where you almost got run over would be like that. And then it stops before you run over. No, no, no. Because that's giving it away. Oh, okay. That's already in the middle, the middle part of the story that is like. That's a re-hook. That's like the pivotal point. You don't want to give that away at the first three seconds. So like the first three seconds literally would be me screaming. Ah! that is the visual and that's already stopping me

54:23and then i actually wouldn't even think you would need a text as the title on that as well because there's too much going on sometimes like like i said you know when you showed me that video there was like the title the text on the screen and then i'm trying to hear the person i was like there's too much conflicting information i don't know what's going on and that's already like put me off the video so like sometimes you just need one thing that that is going to grab the person's attention so with this cat video that would be just the visual and the verbal me screaming hook yeah yeah yeah yeah and then obviously you're you're reading that caption below saying like i nearly got run over you're thinking what is going on in this video so the person is hooked and that is already like the first few seconds the hook that the hook is fucking everything everything so hook unpredictability but sometimes i'll do it where it's like the hook because a lot of people now know what a hook is so you actually want to do the reverse psychology and and actually pause at the start and that is also a hook so pause would be like Or even in some of my videos.

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55:30When you do like, you go like, ugh. Yeah, exactly. Some of my videos I'll be like, right. Or like, hmm. And that's just a hook. It's so simple and slow. Yeah, yeah. It's against what everyone else is doing. It's exactly making what everyone else, yeah. What other ways do you, how other ways? What other ways do you swim against, like use some of those real delicious nuance? It's really hard because like you said, it sometimes just comes so naturally. Yeah. like let's say the last week we were doing some stories what would oh of the boxes and how we went from zero from the idea of the box you know how you were like this is a really good story oh yeah yeah um what was that it was basically evolving the whole process so it was a case of showing it so that okay that's an example that was all the way so i did like some stories of um so we did a reel of our us showing these trays in boots and we're talking about the trays and everything and i uploaded a it's like everything before that yeah then the reel was the piece of puzzle that's missing exactly so everything before that was just like how we got from the idea of soul and the box and then the end of the box right and the sorry i'm not really making sense the end of like the product um and these are all in like instagram stories after those initial stories of like showing the journey of soul i then put up the reel of the tray because that was the next in in that it gives the tray context exactly it gives us where where it started as like a ideation a baby and then where it was born in a fucking like store in boots so it's like if you just posted the reel it's like exactly yeah oh i've already peaked you need to add context do a bit of foreplay here's the beat yeah and and also like i think a lot of people they don't nurture their stories enough on instagram like they're either just doing it sporadically or they're trying to add and condense a lot of information in one story when really there's so much information you can like spread out brooklyn beckham yesterday yeah across a few like a few stories see his stories yesterday i thought i'd like when he was like his brand beckham i was like oh he's getting like i can just imagine that's his trust fund and then yeah that cotswold mansion just be like david darling we've got a problem like oh my pot's got a bit bigger yeah yeah yeah yeah not great i actually saw him i was in the um have you been like the bull in cholebury yeah i've been that to that pub that's by i'm staying there yeah but man i was outside having a cigarette and i was like these American, like, I thought they were yobs, basically.

58:08They're like, yo, what are you saying? Whatever. And I was like, one of those kids looks really recognisable. And then another fucking van pulls up. Security. Security. Another van pulls up. I was like, this is getting a bit crazy. Bex, Gary Neville, fucking all of them come bowling out because he just got his knighthood. Oh, mad. Obviously, Brooklyn, whatever his name is, Brooklyn wasn't there. But... I was going to start a brand of Brooklyn. Really? What's the brand? During second year uni. So when I was like 22, it was a male. You guys are the same mate? How old are you guys? I think he is, yeah.

58:44So it's my, I'm 28. 28. So it was my really good mates was going out with his cousin. And we had an idea to basically create a male makeup brand. I still think it's a good idea. It's called Bello, handsome in Italian. Basically Bello. Bella, but O at the end. So Bello. Is handsome in Italian. Yeah, yeah. It's got loads. Yeah. So basically there's a. Bella, Bella. Bella. Yeah. so basically like every bloke pretty much when they're like 18 to like 24 will use their girlfriends or sisters makeup to hide a spot at some point even use like fake tan half the time but as soon as you do that in a sort of over feminine way it's like actually if you've got a cool creator to do it and you basically de-stigmatize that that's really cool so we're speaking to the beckham family i was like holy fucking shit brooklyn beckham's world went to the pub with him and nicola pelts it was sick like spoke to the brooklyn um brooklyn the beckham family in terms of like the whole like um like the management went to the house and it's hamsters fucking fat pad sick yeah yeah um yeah eating like you know that uh pub where you had the pints of prawns uh the cow yeah that's the best pub in london mate sick mate mate the food there is it's just insane and you can just have a rowdy piss up in there where's that again it's in notting hill in um it's one of the best pubs going it's like really good like and you went to the Pelican.

59:57It's not Fountain of Pelican. Yeah, yeah, yeah. But they play, I did my birthday there in September and it's just great. Like they haven't touched it so it's not like it hasn't been gastro pubified. It's like a tiny little like cooking area. Yeah, yeah, yeah. It's really, yeah. It's like it looks almost shit but by doing so it looks beautiful. It's so shit it's good. Yeah, yeah, yeah. I love those pubs. And then what happened? So what's the... So that was then... So when you went to the Beckham's, did you... Well, I remember so... Would they give you, like, coffee or, like... No, so it was mad.

1:00:28So we... Gave you some electrolytes. Oh, I didn't know that. No, we went to... So we went to the house, went to dinner with them all. What's her name? David and... What's her name? Victoria. They weren't there. It was all, like, the other extended family. What's her name? Just the two main ones. But it was, like, it was crazy because, like, we'd go there and, like, there'd be security, like, microphones, like, we're in these huge cars with, like, a fleet of these cars behind us. And obviously, we were there, like, 22, be like lads we're not going to steal them don't worry I think you'll smash us you're massive so we went through the stage we had all these huge pitch decks we're working with do you know Pearl Fisher I know you know yeah yeah Ben Branson Jonathan Fisher I don't know Ben's a good mate but yeah yeah you're friends with the other guy what's his name from Perry Perry from Big Fish Big Fish they're like competing branding agencies they're huge in London have you sat with Perry no you guys should meet him he's a fucking legend you really like him yeah big fan Basically, if you go to Waitrose, everywhere you look, like, Tyrrell's.

1:01:27It's all him. So you did Tyrrell's, Charlie Bigham, Goo, Coconut Collaborative. Oh, love, yeah, yeah, yeah. Fucking Merchant Gourmet. I think, like, you know, Crossamolica, the pizza brand? Yeah, yeah. Oh, is that how you say it? I've never known how you say it. Yeah, well, this is one of their big issues. I've never known how you say that. They were doing a pay shop market research. But they were, like, showing people, oh, do you know this brand? And everyone was like, oh, it's the one with the stripes. Yes. We had to change it because no one knew the fuck. He's a genius. It's like St. Pierre.

1:02:00Is it St. Pierre? You know, the brioche. Yeah, the brioche. Yeah, so like that was one of my dad's companies in Newcastle. Oh, what's his name? I don't know what his dad's called. Yeah, because his dad was going to come on the podcast. Oh, fuck. We just need to get the dates for that. But that's what they're called. They did market research and it was, oh, the Orange Bread Company. So this is Perry's whole thing. Yeah, yeah, yeah. So actually they didn't over-index on the name because St. Pierre didn't read anything to them. Wait, is it Milner? David Milner? No, maybe he was the director. So David Milner was the CEO.

1:02:26Anyway, we're getting really into the genetics. So basically, that was the whole thing. The whole premise of the thing was, right, sweet. Don't over-index on the name. Over-index on the colour. And that actually brings back to Salt, unintentionally. Like, Salt is the yellow. Oh, the yellow electrolyte brand. You know what I mean? So, like, massively off-tangent, actually, kind of free-circle, that full-circle moment. Where the fuck? Well, that's good enough. Bright yellow. But, like, if you look at us compared to all the competitors, we have pretty much the most aggressive brand colour. Like, bright yellow.

1:02:51You can't miss that, can you? and like just one color yeah i feel like just one block color i feel like with a so do you look at the the landscape at the category and think how do we stand out or do you look actually bigger like what's your take on we always think like against the grain don't we yeah but it is like we again it always comes back to like what would we want like what what would as we as customers what would we pick up what would we see what would we like we like a bit of fashion that was a really So I was at the train station going back home. I was in East Croydon, not where you want to be.

1:03:26But I sat there with a pair of new shoes from Nike. So I was like, I just bought a new pair of shoes. And Millie sent me a picture that exact day. Yes, yes, yes. I was like, I love this colour. And I was like, holy shit, Millie, look what shoes I just got. And I have these bright yellow Nikes. And we're like, is that a sign? And I literally in the message, remember it. It's like, is that the universe talking? And that day we made it this colour. So it was like a slight, like, well, obviously it's like a Pantone we use. But like, it was, we like that colour. Let's make that a brand colour. but I think like the creativity is a lot about noticing anomalies in plain sight and like if it's to your taste yeah again this is keep I don't know why I've been listening to reading a lot about John's book recently but he's like you can you can do whatever you want in the world but the hardest thing and actually it's sorry it's not John it's Paul Smith you know the designer yeah we're trying to get him on and uh he's got a great thing about creative creativity and like I'll send you it's really short to read but it's like the hardest thing the world is having a fucking point of view like you can be good at anything but actually developing your own taste and point of view is really hard and i think a lot of it is what am i doing and um i love the beatles right and so you um their famous albums so the beatles the sergeant pepper's lonely heart heart club band i think that's it but basically he was on paul mccartney was on a fucking plane they've come and brought him salt and pepper and it's like bang sp writes that down and the idea it comes but it's come from his fucking experience yeah exactly that could be you buying shoes in croydon if that's your but that's not easy to people because most people think i need to go and do a market research thing ship some consumers in a room and they're not going to tell you what they want like you know what i mean that's what we just said it's like people deep shit for their own value add like all these companies have these fucking mad people who are on stupid like salaries a year yeah and it's like you're doing extra work to prove that you're valuable in this company whereas like we have a thing where like you know if i say if melissa so he says it like whatever yeah i don't give a shit like if it's a good idea go with it yeah like you don't need to have a state it's what we're saying earlier about status and it's the same with content as well like people will try so hard to like copy other people's content because they think that's going to do well and it's like actually if you just think yourself what what can we do with our brand or like what would we'll just just think creativity then that's actually when when it'll do well for you like it's always just being authentic to yourself which is really cliche to say but and also in a weird way like if you then think about it it's probably going to mean exactly so you're going to put my effort into it and come across yes exactly and care you know what I mean yeah comes from the heart well that's what I get with my newsletter when I write my newsletter every week yeah go for it is that the one like that literally it doesn't really it doesn't really grow I have some water as well I'm getting a bit parched over here but like do you want a salt?

1:06:03yeah let's get you some salt I've been using I've been using I've been using I've been using I've been using I've been using I've been using I'll convert you from Fez. Yeah, yeah, yeah. No, I'm still waiting for those samples, mate, that you...

1:06:16SULT founders:Did you send me your address? I don't think I did, mate. Yeah, we'll send you some. What's the name, mate? I think... Peach or... Yeah, let's do peach. Do you want peach or mango? What do you prefer? Peach. Let's do peach. So, like, to be honest, I've started banging it in with creating in the morning. Yeah. Wow. I mean, this is five... I'm five days in. Right, nice. I was in Thailand for a year just getting pissed, so, like, wasn't doing anything. any of this but i do feel way better like i feel like more like five days in that's good i haven't even tried salt yet do you know how the milligrams of of salt in fits i don't think you do do you no really put you on the spot what um do you use creatine for like the cognizant effects um mate i just i got i got back from holiday and felt like a bit of a porker so i was like i need get tonk just get creatine so I get some creatine magic potion it's a bigger bloke it's so simple oh sick oh these also where did you get all this all this merch stuff from have you got like a link Henry's got yeah Henry's got a good contact my G called Nikki yeah yeah sick it's nice and cold as well obviously yeah um what was I going to say yeah we have like different um we got we got only we got my bottle down here oh mate that's delicious Say that in the mic Delicious No we definitely like We are always Going to vouch for the best tasting An actual light for sure You've got to believe in your product so much that you have to You know you can say that all the time 100 % so what are other ways I think I read a thing about the best advice We ignored The best advice is to be ignored No no no no No no no oh sorry the carousel all the advice ignored yeah yeah yeah no i was thinking i've really butchered that from a research so chaotic in here isn't it no yeah these are the most fun conversations when it's just literally just like all over the shop but um yeah so not the advice we ignored yeah talk me through some of those like what what is your what's your reasoning for ignoring good advice for like the decision behind that the why behind that decision to like if someone tells you something an expert and you sort of fuck it off why sometimes it just doesn't feel right yeah i've always i don't know henry probably has a different answer to me but i've always just thought like it might work for them but it just might not work for us like we're always doing something like things change all the time every single day overnight like you actually never know what is going to work unless you try and what's that saying where it's like you only learn the best if you make from your mistakes or something like that yeah and yeah i'd rather make a mistake and then learn from that then to dodge all the mistakes and just take any one piece of advice and you know you're you're moving around like crazy if because people are telling you all these different things you actually don't know what to believe um that's such it's also what you said yeah you were saying how like just because they've lived it and the expertise say it it's like well things change every day yeah so they were an expert like expert what five days ago five years ago yeah what about tomorrow what about 10 years time like you know if we were told marketing advice it's like sweet well i'd rather listen to someone with 600 000 followers on social media than your agency with a thousand followers do you know i mean it's like i think i know i'm listening to her yeah yeah yeah yeah i saw a quote that said like the best advice is to something about the best advice is to not ask anyone or something oh yeah if you want the worst if you something about if you want the worst advice ask everyone navarravacan do you know him yes that's my i posted on my story did you yeah you actually do listen to what i say well he says yeah he's a clever fucker he's such he's like my favorite his book yes i keep telling soviet to read it oh it's like it's the best story the almanac of rava rava rava can it's a bit what does that mean an almanac is like in fact mate if you like his read because it's based on that the almanac uh poor charlie's almanac yeah almanac's a bit of a mouthful it's like a like i don't know like almost like teachings yeah charlie charlie um munger was warren but yeah right a man right a man his book is fucking incredible if you're like the compound interest i think it's just i mean it's got all these different like mental frame frame yeah like his rule of inversion right so it's like if you the rule of inversion so basically it's like so basically he goes really clever guy right billionaire goes to this um to do a talk at um at i think harvard university like a commencement speech you know when they all don't they've finished they've all got their robes on and shit and uh he's like well people ask me to give you a talk about how to be happy and he goes well that's kind of fucking uh bollocks wasn't obviously say that he's like he goes actually the best the best knowledge is inversion so always invert always invert so instead i'm going to tell you how to live a life of misery and you just avoid that so he basically says um he basically says like be unreliable take drugs drink uh resentment because if you just avoid those things you'll be happy and i've asked that as a question to brands like if you wanted to decimate your brand overnight and i asked it to giles brooke he's like the guy did viticoco yeah he's a really smart guy i was like if you wanted to kill your brand overnight through the rule of inversion like what would you do and like these little things he was like well we would we'd over invest in above the line media like atl campaigns whereas actually what you should do is just invest like you guys are a point of purchase yeah so it's just a really interesting um framing it goes the same with like selling as well like when you're selling a product actually tell people not like tell people not to buy it yes because then people will question like negative sell yeah yeah but even it's like we did ads where we were like don't buy this if you are someone who has a really high salt sodium intake and you're sitting at a desk all day every day and you don't move and blah blah blah like you are not the customer for salt don't buy us but if you if you are exactly yeah the whole whole brand building is psychology sorry the whole brand building is psychology so it's like you just got to build other like yes so again we're getting really going around and so no no no no we get like when you listen to the pot like it goes it's why people like it because it's just nice there's no like fucking structure yeah um but the the the layers of psychology because we're talking talking about these different principles so the other it was almost like almost the negative sell or the and reverse it's like going back to the emails we were talking about earlier it's like yeah by doing what all the brands don't do by not selling a product but selling a feeling you're more likely to make more sales do you know i mean really yeah yeah yeah so like the emails themselves or like even the videos or the messaging it's like if you look at okay put it strip it all back what have humans been from a completely evolutionary stance as like what we what are we we're like pretty much pack animals right yeah we live in in small packs or like i don't know what the word is for humans tribes tribes right we live in tribes and what are we moving into now more and more an anti-tribe culture where people are losing connection with people through social media we're basically trying bridge that together by creating like a community of like a tribe per se in a brand yep so with that you're the psychology is right we're not going to build a or sell a product we're going to sell a tribal feeling of being part of something for example you guys are choosing our box design you know what i mean so it's like you all created our box so you're part of this brand and you have emotional buy-in to the brand so you can say i was a part of that brand being built you know what i mean so it's like if you just strip things back to like their very basics it's not that complicated well it's it's the human again this is seth godin things a marcy um genius he says the only three things humans need to survive a status it's like are we up are we down connection do we feel part of something and freedom from fear like are you like is there is there a gorilla coming to eat us are we going to get kicked out of the tribe and left what a niche animal you chose in that yeah yeah yeah or like a fucking whatever uh and uh and it's exactly what you're doing so like people buy salt they feel status like we helped design that product the connection if you guys do do a sick party we were there the freedom of fear it's like if you're part of our tribe like it's there's a timeless um brand building principle but i feel like once you see the status thing you see it like everywhere status key as well so like i did a post on linkedin i fucking love and it like it kind of popped off and it was like rule one of brand building build an instagrammable product because like if you look at salt i mean i don't want to like slag off some brands but like there's some other brands like star face start exactly yeah so let's say brocca what have you ever seen someone do a story of brocca yeah because like probably some sad git somewhere but you know i mean like you you want to say building a brand that has status and meaning that you want to put it on your instagram swipe carousel stories reels whatever because it's being part of something more than just a product or a brand it's like salt isn't just an electrolyte it's everything else it's a lifestyle yeah i think we're in the age now and this is the dirty guys were talking about it we did like a supper club and panel yeah they were on andrew was on the panel perry the guy we've been talking about was on the panel and they're like brands it's not about standing out on shelf anymore yeah it's do you fit in at vivian westwood fashion studio do you fit in at the F1 box?

1:15:48Do you fit in? And it's that reframing, which is... What is an accessory? Like what can be... Yes. Salt is an accessory. I have a week on the chat. Yeah, yeah, yeah. Where it's like, what brands align... With your brand. What are some of your favourite brands? Like not just anywhere. Like anywhere. No, but as in like, what brands do you guys really like aspire to and emulate in this category? I mean, we always like, it's quite cliche, but Rode is always such a... really interesting one to look at. Hayley, are you there? I don't actually know that. No, no one. No, no, no. Like, so they, they, they do.

1:16:24You're speaking to a bloke about a makeup brand. Yeah. I thought you were talking about road microphones. I was like, that's quite boring. I was like, fair enough. They're really good on like feeling and like. World building. Yeah. And trend, they're very, they're really good trendsetters as well, because they actually do the opposite of trends, which makes it a trend. Does that make sense? Yeah. so unpack that a bit more so like sometimes okay so let's say um their most recent well actually wasn't most recent it was in summer they did a campaign um in on a beach in like the armalfi or whatever and they're so basically it's like a lip lip product if you don't know road um and their their brand color that month was yellow um but the trending color was is yellow and throughout that whole year but they kind of went more of like a it wasn't like it was like a lemon yellow as opposed to a very like subtle pastel yellow it was like such a different like small difference but it made that campaign really pop because like that is now that like that color was now the new trend the lemon yellow as opposed to this like pastel yellow that everyone else was using and then after that like lemon yellow was trending yeah do you know what i mean yeah yeah yeah yeah so they they're like always going anti-trends which really works but also i think the other thing is that it's almost like the blandemic of brands in the sense that they all start to look the same you see this in like exactly yeah protein bars basically happen with oat milk dairy oat milks or like whatever you want to call them um it makes me laugh when you go to a cafe and be like is it cow's milk i'm like mate that's what you're like yeah for milk real milk yeah it's just milk

1:18:09but anyway the dairy oat milk whatever they all it converges and they start to look the same do you worry about that of people coming in and say say hypothetical question here you know trip went first with theirs now a lot of the brands coming in kind of similar to that in the cbd space if someone wants to come in and start trying to not nab your yellow nab the semiotics of your brand how what would you do in that situation we had this issue right at the start and it was like it was something that we had to kind of actually wisen up to because we're both quite leery people and we say exactly how it is and we wear our heart on our sleeves which is really good but also terrible because we're ripe for like getting something wrong by saying like fuck you so this is kind of the evolution of like we had a lot of brands pretty much like copy us and it was like we could either waste time complaining like going on about it or we can be like sweet they're copying us let's carry on so we've got so much better it's ignoring it because like ultimately like what's the point because also the founder of grenade we did a podcast with him g he was basically said if i don't know my next move how can someone else you know what you're saying about the five minute versus five year thing it's like yeah the better weather you might be doing like you might be doing an interstellar thing next on clap and comment before like and i think that's yeah that's fascinating yeah it's fact yeah because i think and also people can't uh the feeling part they'll no one will ever be able to copy no one can replace like us too yeah but i also i think the anger comes out of like pure passion though because like we put so much time and effort and stuff and it's like seeing a brand with a load of like vc money come and just try and do it it's like it's really disrespectful not from a brand perspective but from a human to human way it's like go fuck yourself do you know what i mean like we have spent hours doing this with like minimal resources like pure creativity finding a way to do it you come along look at it be like sweet here's some money go and do it it's like have some respect yeah yeah yeah yeah yeah yeah it's inevitable though like it is what it is and also it's like it's definitely like our own egos and pride getting in the way so like as long as you strip away our own egos which we're definitely getting better at because like you have to i think the better also i feel like the whole thing with um you know people say like don't have an ego in business you have to so all these these are all old boys who've made their dough yeah right and it's like this this is again this is a will will store thing because if we're all buddhists and we're all sat there going like namaste like we wouldn't have society we need ego and aggression hundred percent insecurity and doubt to make you better because when you do get someone copying what happens you go harder exactly yeah and it's like sadly it's just you have winners and losers in life and like you have to not be a loser like you do again from an evolutionary perspective like winners keep winning so like against a brand way like we have to keep winning against other brands otherwise we will just go bankrupt make it very simple so we've got to keep fighting and winning against how do you so you when you start your week take me into like the war room in onesworth the war room but like what is how do you plan out your i know we let's just look on a weekly basis because i feel like a there's a what does he say oh not a complexity but like a the kind of chaos chaoticness of your lives and brands is such an unfair advantage do you know i mean because i feel like i'm wrong there but like how do you go in and plan your week and allow elements of just kind of crazy to manifest we don't plan our week no that's how we allow it yeah only tuesdays we have together only tuesdays yeah and then it's kind of mondays and fridays have a call so we sandwich our week with what we're going to do this week what's someone's agenda how did this we go that's our new that's so sick but like so sick ultimately we always say this as well it's a case of like i don't ever want to work someone for the reason of like structure yes like i can't live with structure yeah yeah so i don't want to bring structure into our own company because i would then hate doing it do you know what i mean so it's like for example like today it's like we had to do a video so we're going to do it didn't work so we have to figure out another way to do it so that's just going to have to happen at some point do you know what i mean so it's like we could either just bat heads right or we just find another time to do it this week yeah yeah yeah so you just find a way yeah yeah yeah yeah and then tomorrow we're in asos doing some yoga thing and there's no plan for it no plan for it we're just gonna walk up yeah we need is the best strategy and we were just saying so much fun as well it's creative yeah yeah yeah so like for context we're gonna they asos and adidas are doing like a um employee wellness couple hours where they're doing like yoga and stuff in the asos like whatever it is hq so we're gonna go sophie's gonna join in with Pilates where me and Millie are going to basically do a hijack ASOS and try and find like buyers internally into their office space and they're going to fill with being like right we've left Sophie to be like the decoy we're going to fuck off and try and find the buyers to get sold in ASOS but this is just a floating idea in our head we have not even thought about how we're actually going to execute this we're just going to try yeah but it's again it's like you've already thought about a story yeah it's mad take me into the sort of how have you changed sort of briefly briefly talks about like ego and kind of that tempering down slightly 10 months since launch right is that right 11 11 yeah april 15th yeah quite a while ago yeah how have you guys changed like what good bad and ugly oh that's a good question have we changed individually or individually then we can get into the relationship between you guys because i feel like i'd love to see what That's like behind the scenes of the salt kind of media empire.

1:23:47Yeah. I mean, from my perspective, I, because I had no, I had no knowledge of the business world at all. I've only been in like the influencing social media world for the five years. And before that I graduated at uni. Like I really have not had a proper job. So like starting salt with Henry has been a real learning curve because not only am I now having to work with someone else, it's not just me. I've got responsibilities for like other people as well. So like that's been an interesting like switch in I guess my way of working. And then also having to navigate that alongside my influencing has been quite the journey.

1:24:27But I think like from the start of Salt to now I've really found a good rhythm, which I feel like is only gonna get better, which is really good. But in terms of like knowledge as well, learning a lot from henry we learn a lot from each other to be fair don't we and also now having sophie on board like that's a whole new dynamic and managing someone and then giving someone a to-do list as well as like giving yourself a to-do list is quite an interesting like change as well it's a lot of a lot of evolution in the past 11 months really is yeah what about you mate i mean i still got so much to improve on but i've definitely got better at like patience per se.

1:25:10I think when I first started, I was so on it the whole time. I'm so competitive, like too competitive for my own good. Really? Like negatively affecting like areas of my body. I always want to win. Like I'm very, like very sporty from when I was younger. Right. Were you like proper good at A's for everything sort of thing? Well, that's like a total douche. Yeah. Like I was sort of like playing like years above me, like I wanted to go pro. And like, well, first football, so I used to play for Brighton, then rugby. um and then like it kind of all got shattered down by the classic acl injury but it did yeah so i had my knees were farts got an operation january for january it's january yeah yeah in 10 days time my ankle um but like i i then translate that competitiveness into like what i'm now doing now so like business so when i see like what i want to do and what i want to achieve i'm like i need to get there and i want to beat everyone else getting there not for any sort of external reasons i think it's for myself because like i want to be like proud if that makes sense and in doing so i then probably make it detrimental for other people like as a collateral of that so like if someone hasn't done something if i'm too pushy on doing something it then causes like conflict and i'm getting better at like being a little bit more how does what how does the conflict manifest i guess it's like what i want to happen in my head versus what happens versus it's also like managing like managing expectations as well yeah and like communicating yeah i would say henry's very bad at communicating but like how so i think we're getting better like in terms i think like hen said he just he really when he has a goal or something in mind he just wants to do it and like i'm speaking for you i don't know you can back on like this but like a lot of the time henry will just do it and he won't tell anyone what's going on and he'll just do it himself because like that just seems like the most efficient and quickest way to do it whereas if he was to communicate what was going on i would then know exactly like my sort of 360 approach of what what i can do on my end how we can create content around this yeah but i think it'll like it'll henry will go so far into whatever it is he's working on and then he'll realize like oh shit socials are lacking something that's gone on there but i haven't told millie what was going on the thing that everyone do with salt is obviously like everything relies on everyone for it to work because it's storytelling throughout every process so when you say so what is this like so think about like a functional area there's operational 360 storytelling exactly yeah so like even our operation like if you look at all the boring bits you're telling to stories exactly so think about like a traditional business like everyone doing like numbers is just kept in their little like box of just like numbers so i just crack on with it whereas like that needs to be told to everyone because we're telling it that can that can tell a whole story and like that is How would you tell, because I just...

1:27:57Well, like, even that could be part of a story as well. Like, I said to Hen, there's... Think about this way. You're telling a story for a certain type of person. If you're telling four types of stories to four different type of people, it's going to click with something. Like, us talking about boxes might be really interesting to you, but Sophie might be really bored. See what I mean? So we talk about numbers, or let's say how much cash it takes to get us from X to Y, you might think, holy shit, they've only spent that much, or they've spent that much. Oh, my God. But then someone else might think that's really boring.

1:28:24So this is Tony Socoloni's principle is you need different... That's not a real name. I've already said Tony Socoloni. No, no, no. I'm sorry, that brand. Tony Socoloni. No, no, no. Sorry, that brand. So Tony Socoloni's thing is you need... They have this rule which is different doors into your brand. So like you have with their brand, for example, you have the ethics route. Yeah. Yeah. who like get all those kind of people in through the door you have the fat fuck like i'm hung over you want some thick chocolate you want the foodie you want the they do uh they're genius they they you can get any brand you can get salt salt branded uh chocolate bars so that's the corporate door that's fucking they've got one which would be but they're speaking every currency that's basically exactly exactly it but i feel like again this is probably a mistake i make is so many brands i think just think of what's your one customer yeah like what's your one what's your one niche niche it's like what actually how do we tell a panoply of different stories and on the flip side a big part of our niche is actually business owners like we we like viral on linkedin because of like like how to grow a business like how to grow a business and then businesses are actually then using that as inspiration so like some day some guy today um on that swipe post we spoke about earlier you know with the box evolution message hey mate this is class i'm gonna do it for my own agency it's like cool so he's looking at what we're doing right from a business like pillar per se yeah yeah and he's then applying it to his business yeah so like as long as like we don't necessarily want that because it's probably not a consumer or a buyer but it can potentially be because everyone is potentially a consumer or buyer see what i mean what's um you met simon squibb yeah uh what's he like what i think i've read or saw you say like simon squibb isn't a shithead or something like that did you say that someone's good as a shed isn't a shithead oh i did like a really clickbaiting like someone's quib is a fraud on linkedin that way yes yeah because um basically it was isn't a fraud isn't no it's a fraud is a fraud is what's like then i put dot dot is what i thought so basically that's a hook got people reading it then okay yeah um so yeah i mean so and how did that how did that his class yeah so weirdly met him um i was doing like a um I was helping a brand, actually Miles Signet, doing a shoot on like a Saturday or something in, what's that?

1:30:43Like insurance place. Sissy? Ledenhall Market. Yeah, yeah. Yeah, that. And we're having a few beers because we're going to a party. About five beers deep at this point. You know, that sort of like, oh my God, like I'm not comfortable being on a camera sort of mode. Yeah, squiffy mode. That mode, yeah. And then my mate was like, oh my God, that's Simon Squibb. And I was like, oh God. Simon Squibb, yeah, sorry. Yeah, squiffy mode. So I was like, mate, I was like, hold my camera. And we sort of waited for half an hour. I was like I'm gonna speak to him I didn't care what anyone says and then all his team were like oh I was like very sweet and I just pushed him out the way I was like I need to do some of your time um and then we just got on really really well end up speaking to him for about half an hour and then he went silent for about three months and I was like this guy is full of shit isn't he like all these videos all this other stuff and I was actually about to out him on a video being like this guy's just full of shit like I can't believe he gets away with it then I got this message being like hey mate you're free next week and I was like sweet and then he's just been he's been brilliant like he's it always helped like anything we want advice like he'll just again i just thought there's this bloke walking around with a selfie stick i mean we haven't we haven't taken any of his money or anything like that but what he does is he funds people's dreams businesses though before that he had a mad market agency and i think it's hong kong i think he sold it for like 500 million oh she's got serious coin serious bank yeah yeah yeah and his whole thing is like you know anyone can actually achieve any business they want to and he tries to get them from zero to one basically so like the whole idea was like do you need money or blah blah blah blah and i was like we can we've got this we want to do ourselves um but that's what he does to people like obviously some people have um like are less fortunate like you know we had some savings that we can put into it and then they were allowed to achieve i don't know let's say like getting their brand from zero to one essentially yeah yeah yeah and then when you did that thing with him where he draws on his thing the slot no no no oh the strada i saw the youtube no no didn't you do like a session with him like what's oh you did a sit down yeah yeah yeah yeah what did he what did he teach you about business like what's he taught you like what's some of his i mean obviously being very black and white like absolutely nothing because like let's be honest like i do think business is so over complicated like people this is agencies and stuff like that make money through the discrepancy of knowledge that actually you can learn on youtube and chat gdp like you know yes to you know get more cash flow in the bank you can raise money you can borrow you can loan i knew that you know what i mean like all this type of stuff but some people don't know that because they i'm very good at self-learning like i will learn something if i don't know it whereas i don't think anyone knows that and like telling videos and stories like that again just layman laymanizes is that a word layman is layman turns it for everyone yeah so like we do on the whiteboards like we layman it for the everyday person to understand in a business sense because we're not business experts but we know probably 10 more than the general public so doing in a layman term make it accessible for everyone yeah so like you know like the the video with Simon Squibb it's like we're talking a language that maybe not everyone understands but we're doing it in a way that basically like you know like books for dummies yeah yeah yeah I hate those books because I don't think it's nice how they say it but like really speaking like you know you're probably an expert in podcasts now without even knowing it you know what i mean yeah yeah so like that's all you need to do like we are probably one step ahead of people in business so we can talk to people when you said like if business is what did you say it's over complicated 100 what ways you find like other examples of that well essentially all you're doing is you're buying a product for x and you're selling it for y how you get there is up to you but you know i mean like you're making money on the in-between process of x and y yeah so everyone talks about you know all this type of shit it's like yes but if you really break it all down there's different areas interesting would you say brand and business are different then brand and brands again brand building is also over complicated yeah okay so the business bit i get yeah i think brand building is personally for me yeah and that's why i think you guys are geniuses it because it just even just watching you fucking just come up with fucking stories like that a lot of people listen to this be like business is complicated like we're not getting this viral growth of you guys we're not it's It's really interesting.

1:34:44And we probably do take that for granted, but if you look at brands and you dissect it. Make brands simple for me. Okay, so you dissect it. So if I say brands to you, what comes to mind? EasyJet. Nike. Oh, sorry. Yeah, go. Yeah, Nike, Apple.

1:35:04Right, EasyJet. What comes to mind at EasyJet? Orange. Anything else? Plane. Okay. um dirty sorry go what's what's okay what's okay this is quick fire what are the three things okay okay okay Stanley Stanley cups uh cup yeah influencer gym there we go right um yeah Nike go again just do it there you go so that's a feeling so just do it what does just do it mean to you just fucking get your trotters on get out there boy exactly so they what they've done is they've they've told you that feeling and what they want to evoke through different methods of marketing right so you just go just do it means just crack on with what you need to do get out there and do it and they do that the most beautiful way through like athlete first marketing right they have that most amazing campaign with tom hardy of that fat kid running you see that video it's the best video i've ever seen it's this fat kid running basically being like find your greatness best video you'll ever That was inspired by the treadmill.

1:36:08Yeah, yeah. Squibs, Squibs. What's Squiby? Sorry, Squibs. I thought Squiby was in the brand. So let's say you're starting a... Sorry, for context, we did a video where Simon was running on the treadmill in the middle of Oxford Street. Yeah, I saw that. For salt. And that was inspired by this ad. The night card, yeah. But let's say, for argument's sake, you're building a dog walking business. What feeling do you want to give? You want to give freedom? so what is the seas in your water feeling like what is that is that or is that like that's a tagline that's a tagline but salt okay what does salt mean to you as in this brand yeah fun uh quirky creative exactly yeah so what you want to do as a brand if you own a brand is write the things you want to evoke and then work backwards from that by doing what you want to achieve so like we're obsessed with like the unhinged luxury side so through that we need to make luxury pillars and unhinged pillars to give off that fun quirky unique whatever thing you said there but i think like the end of the day if you're creating a product that like i said back to the beginning if you're the customer what do you want then you can't overthink it you just do like what literally what you want to do don't like don't always present preempt what people are going to think or assume what could do well because as soon as you assume something you're already like kind of adding friction to what you want or what you do you know what i mean yeah yeah don't build like full virality i don't think that's ever going to be accessible like all these sick legacy brands i've never built for like all these really cool like you know ald like campaigns they're not building for virality or views they're building for yeah feeling they want to give off i fucking love it um what i want to talk about the more of the more drudgery side like the finding the like so you guys met on hinge that's like the store even that's a fucking story when i saw that i was like this is so good so you meet on hinge and then how do you end up deciding to go into business and then what are the steps to we've kind of done the brandosphere side in terms of actually product like moqs all that less glamorous stuff like that when you haven't got massive investment it's hard like talk me through that journey so we met so we kind of knew each other in the industry because i i was obviously influencing you were working at pure sport initially and we were in like the london bubble um and we actually met in person at a pure sport run club because henry invited me and bronte my best friend to yeah lead this run club for international women's day and then that's when we originally met didn't do anything from that maybe like four or five months after that Henry then reached out to me and was like I've got an idea have you got me free for a quick phone call and I was just out on a dog walk and I was like never spoke to this guy before my life really I actually don't know what he's like what he's up to um and then we had a phone call and then you were kind of just like floating the idea around of did you even mention electrolytes then I don't think you did I think loosely yeah loosely um and i and at that point i was very very lost in my social media world i i felt like i was quite bored with the content i was making i didn't really know where else to go or take it and i just felt like a little bit lost and i know i knew i wanted to have some sort of business but i didn't know what and i didn't know how and it was kind of a weird timing when henry rang me because I was like this is exactly it like I was finding myself um and it just felt really right and then we met for a coffee and then Henry floated the idea of index and then we bounced ideas off and we were like really on the same page of what we wanted and what we could see it being and how we both obviously agreed that we were people who love fitness we also love to have some fun and socialize we really found like a gap in the market for that and we just yeah I went from that and what made you pick up the phone to millie of all people it's what you've been talking about storytelling yeah like i i'm so aware of content yeah yeah and it's um like we're living in this storytelling era right like people are so bored of just seeing product photography on a like whatever brands do these days yeah yeah we've ever done that but like storytelling is is the key thing and we wanted to build it in public from day one and how you do that is bringing people on a journey yeah yeah yeah and immediately contact was fucking unbelievable so i was like let's just like the complementary skill set if that makes sense yes yeah yeah yeah yeah and then in terms good at anything analytical but you know what i mean yeah yeah yeah yeah and then in terms of first to meet have this coffee at this point in time do you know it's going to be an electrolyte brand like did you know what the product was or did you just think let's create a brand what was the brand was always going to be some form of hydration brand purely because it was something that we both take on the regular like every day yeah yeah why is why is hydration having this big moment i think it's because it's just such for example when you then try and educate anybody on let's say like creating you talk about the atp systems all this type of really quite complex scientific biology that's going on yeah with hydration we all understand that simply if you want to feel dehydrated or hydrated you both know what that feels like like you do feel shit when dehydrated a bit foggy a bit like do you know when you wake up are you dehydrated it completely depends on who you are a lot of time what you've done like before like if you but if you bang that first thing in the morning you're like i generally feel like significant this is not even selling my product significantly better having this first thing before a coffee or anything yeah because the coffee like disrupts your circadian rhythm which is basically your body's clock yeah and that's why you feel shit at like midday because you're um i can't remember what the word it's like uh Hedicine levels, whatever it's called, which is your...

1:41:56Quartosol. Yeah, also just what you call it. So basically coffee, you'll fill that slump at like 12 because the natural wear off of that hormone wears off. So then you get it again later. So you should always wait about 90 minutes or so. And two minutes are brilliant on this. Yeah, I'm bad at that. I like to have a coffee, it's 5am. No, no, no. Wait, wait, as long as you can. God, how many coffees do you have a day? Bare. Like, that's like... We've had three. You've already had, yeah. So when you say I'm not listening to you. Yeah, no, no, I do have a lot of coffee. But I think you build up a bit of a tolerance.

1:42:25You do, yeah, yeah, yeah. But no, I was sort of trying to like white knuckle like energy into me. Yeah. Maybe I might have to switch stuff up. Try holding off just for like 90 minutes or like an hour. I'm tired in the morning though. Also, I like the buzz of it. Do you know what I mean? You're probably tired because it's like you're coming off that coffee leg. Yeah, you're literally, so it's like you're addicted basically. Yeah, yeah, yeah. I've got a very addictive personality. We don't go into that. and then okay so yes we both take we at that time and sorry yes so this goes back to like almost the the nike color trotters you're doing scratching your own itch creating the thing you want to create yeah so you're both into hydration we both yeah like i at that stage was very much a fitness influencer so i was taking electrolytes at that point hated all the electrolytes i was taking not only because of like the flavor but also just the look and feel of electric they're all just very boring gym bro sporty there wasn't a cool fun like i said sexy electrolyte brand that is like what you could you want it to be an accessory it wasn't there was nothing like like that um so we wanted to create something that ticked all the boxes basically yeah and also it's like i it's not like you know like the gateway drug but like electrolytes are such an easy gateway it's very easy for you to never have ever supplemented supplemented anything in your life to try electrolyte and be like oh okay i understand this now do you know what i mean yeah so like if you have to have like you know magnesium at night you're probably gonna sleep a little bit better but like again going from dehydrated to hydrated you you can feel that feeling quite yeah that's what that's what um andy was saying at the talk because i put your hand up who knows what function like mushrooms are and everyone was like that's so that's the thing it's quite as soon as you try and educate someone on anything you've kind of lost them in the marketing space you know what i mean you have three seconds ish from marketing yeah yeah yeah yeah that's also people who are not open or willing to understand something which a lot of people don't in the same age because we've got attention spans of fucking they just want a quick fix and they want the answers yeah they'll just be like right whatever and that's something that we try and say is like we're not we don't you know everyone needs electrolytes by any means if you're sitting at home not doing anything eating processed foods a lot like don't don't take electrolytes you don't need it like you don't need that extra sodium you don't need that in your lifestyle yeah yeah but it's like you know billy and i running around all day going to the gym skipping meals yeah so what does your like weekly like fitness routine look like for both of you guys now four year mice bar for a marathon god no um i like to run a lot right um that's it pretty much it and then i actually pilates i like to do some spinning i kind of just fit it whenever i can like today i can't exercise i'm not deeping it it's fine i did plan to this morning but i did wake up in time tomorrow i'm gonna see if i can i just really go day by day what and then do you like um do it in the morning i'm more of an evening interesting i hate mornings really i'm it takes me so long to wake up and i get my body like moving and like yeah i feel like my bones crack a bit and i'm just like getting old i need to just give my body a bit of time to wake up first what what about um what about you i'm very similar apart from the pilates part um we will get you into to Blartie's glass though.

1:45:35I'm not sure. But yeah, just try and What do you do? Like weights and shit? Yeah, like three or four times a week. You like to do some calisthenics, don't you? Like do like pill-ups, that kind of stuff. Yeah, that's why I'm crazy. Yeah, like outdoor gym. I just love going outside, especially when it's summer, you know, like going to like Clapham South. Yeah, yeah, yeah. You just want to move any way you want though. Any movement is great. Yeah, yeah, yeah. But if not like, for example, tonight, like I'll just go for a nice walk around the block.

1:46:04Al Barrett from Grenade, because obviously he's well into it. We actually recorded it in his gym in Cornwall. It was sick. He's minted. Wow. Mate, he had, like, Rich was there. His gaff was ridiculous. I love Grenade bars. I think he had, like, five G-wagons all black outside. Fucking hell. Anyway, it's Jim, he's got a chopper in the gym. I was like, don't touch the chopper or anything like that. Wait, where's the phone? It's German suddenly, he's English. No, no, is it like, is it Arnold Schwarzenegger? Let's get to the chopper. Yeah, yeah. I don't know what it's in, but anyway. one of the questions I asked him is like compound movements like the big fuckers and then you've got all the airy fairy stuff which is kind of like you know what I mean like side raise I was asking him what would you say the compound movement bang for your buck for exercises are right I'm not sure why you're asking me this but of Marx and then what's bullshit basically okay what's like the fluff and what storytelling is number one yeah can i say like authenticity it's quite waffly i know that is a bit waffly isn't it is that loud you're allowing that yeah i mean it's your answer yeah but yeah i'm just interested just you like you like your pov yes yeah yeah that is main um i feel like disregarding like as a title like disregarding That's a bit fluff.

1:47:29That's a bit fluff. No, no, but as in like, all of the traditional sense of marketing, just don't look at, just do, it's like, it's kind of going back to do you, isn't it? It's so difficult to say that as a whole. But I guess it's like, ignore the noise. Like, ignore what's, like I said earlier, like some brands are really good at something. Some brands are really shit at something. Don't just try and do something because that's what you, they are good at doing it. You know what I mean? Yes. I don't know how to summarize that. The thing about marketing is it's so difficult because marketing isn't a objective thing.

1:48:05It's subjective. And what marketing means to you is different to what it means to Millie and to me. Hopefully Millie and I have a relatively similar view. But like the whole issue of marketing is it's sort of put under this blanket statement of this is marketing. The fact that like I try and write four posts on LinkedIn every week, that is a form of marketing. But also some people say that's not marketing. It's just personal brand. What about consistency? You see what I mean? Compound. Right, so we've got... That's a really hard question. Yeah, no, no, yeah, but you're giving a delicious answer.

1:48:36Storytelling, authenticity. Consistency. Consistency. Oh, oh. What's the other? I would say unpredictability. Unpredictability. That is a compound. Yes. You don't know your next move for sure. It's like John Cena. Yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah. And then what is just the... The fluff. I mean, yeah, you know sometimes you see people on those boosu balls. Yeah. and they're like I saw someone doing that at the gym today like fucking they're like pulling the thing like this with their like leg out and I was like I mean she was in great she was in great nick I mean fuck me like yeah Jack Joseph or Italian Batch you know those creators yeah yeah yeah where it's like POV like a full child doing anything by going into the gym but actual yeah and then like doing like sword fighting and it's like yeah yeah yeah fucking jokes I guess the fluff is like I don't know I've got a slight allergy of like of like strict meta at the moment ad spend like people really really focus on the numbers and i think um the party and fig dudes are really good at is like they're talking about out of home stuff and the halo effect and how you know they might do something for a million quid now you know the out of home campaign i think they said the return on investment will be nine months later because yeah because the consumer might not be in the right buying mood at this time whereas for us with salt hopefully when people sort of let's say mature through their sort of let's say wellness phases of life they might think i might buy electrolytes now who's shit who's that brand who i kept seeing on social media salt nice because you're not going to see fucking brocker on social media are you see what i mean because people think brockers are electrolytes probably i want salt to become the first name that people think of when in this category does that make sense yeah yeah and i guess it's understanding that people's buying habits and levels of commitment to their wellness journey will change and dip and flow over time in the year or whatever.

1:50:23I think another bit of fluff could be trends, following trends. I don't know if that kind of counts as an answer. But like, when you're following a trend, yeah, it's topical in the moment, but it's not long lasting. And it's also not going against the grain. You're following everyone else. So people actually think doing a trend or whatever is actually a really good idea. But you're just getting lost in everyone else who is also doing their trend. Like it's a trend for a reason, because it's like oversaturated. It's a wave. Good service to make it waves. So like I'm actually always thinking what's not a trend?

1:50:55Like how can we go the opposite? So how would you, and like this, but I would say that this is on trend, electrolytes, not this brand, but electrolytes are on trend. What if electrolytes become passe and pallid? And like, how do you, how do you think about that? I always think like, how can we make a trend? How can we be the trend setter? So I kind of think that because we're so like, Like I guess with like building in public is now a trend. Yeah. That's why we changed the scaling in public to purposely remove ourselves from the other people. And always try and get away from that. Yeah. You know, like, this sort of stuck with me, the guy in Devonshire, the Guinness.

1:51:29That's what I was going to bring up. So he actively hates the Guinness, speaking the G. Yeah. And for a pub that's famous for Guinness, saying, I hate that, is completely counterintuitive, right? Like, you would almost champion that if you were him. Yeah, yeah. Or you'd think so in marketing terms. For him being like, I fucking hate that trend, don't do that. It's in my mind. And the fact it's stuck in here means something, right? Yeah. Well, I'll see, because he's Irish. Obviously, Osher's Irish. I was like, the quote was, everything popular is wrong by Oscar Wilde. I was like, what is everything popular?

1:51:58What's wrong that everyone fucking does? And he was like, trends. And he goes, if you're trying to build a trend, you're fucked. And like, if you think about what they've done of their pub, they haven't changed the menu. Every single pub or restaurant in London right now to survive, seasonal menu, weekly changing menu. They haven't changed their fucking menu. They haven't changed anything. think they've really they have reinvented like the um like the green room out the back and like that's constantly evolving but like i i agree and it's so it's the yeah trends are going to come and go and pass but i think brand stay relevant and i think it's just past like i feel like there's always gonna be one brand that will win just for example like cbd years ago say trip trip i remember walking around nope which was like a dope fest essentially it was like all this like um it was the thing they did the excel would oh boy shitless i would not recommend going but it was it's you know they have all the brands coming in from europe it was all looking like um stuff you'd get from doctors or like proper puff the magic dragon you know photos of weed and shit and and i was walking around going this is weird like this is new thing cbd trip come in fucking out nowhere and go bang it looks like something like a homeware brand yeah and suddenly it's like and they go so would you say that that's literally my case i always say they've made a gloopy green unsexy thing that's associated to dope heads yes sexy trendy part of people's lifestyles yeah and that's what we're talking about i love the loo roll who gives a crap those guys yeah who gives a crap so good yeah but also like with with salt for example like you know if that were to happen let's say electrolytes were to have a massive dip in like trend or let's say as part of people's sort of wellness stack we will have to revolt from being innovative by creating different SKUs different benefit led products stuff like that um and that may come it may not depending on whatever comes our way yes so you have to be you have to be at the forefront the few more things and we'll wrap this up but just quickly on the gumphy stuff like the superfluous bollocks um so trends is one any any others on that oh numbers you said numbers oh so like ads oh meta yeah so I think they're like numbers I think people like over analyze on specific things and don't look at the whole business as a whole so like people focus on like meta like don't focus on one channel focus on all channels like constantly drilling everyone to post on linkedin youtube shorts youtube long tiktok instagram instagram trial reels like it's the i guess the probability isn't it so like focus on everything all at once all of the time yeah yeah that's my view i could be completely wrong one thing i want to ask you again in which against the grain of some people i've sat in front of of like they have this blueprint and the best thing a piece of advice is what will chase from tyrell said because there's no rules in brand building it's like you make you can make make it up um but one of the common things is like don't go into retail too early go on d2c you guys have bought that trend with going so can we talk this will go live after boots by the way so yeah oh yeah yeah yeah i suppose yeah um but like what was the decision how did that deal come about like we're on the we're on the like ignite program right basically is tailored towards startups so people who should not be in the position but they are due to like the social variety of the brand long story short we're going to be used as their marketing tool to get more of our generation and like let's say community followers into store it's a footfall marketing sort of channel for them and then so you know it's like okay we'll focus on d2c okay sweet so you've got to spend x on every customer who comes in through meta for all the other marketing so how many stores are you in with boots launching in 48 and then hopefully going been 150 by end of march and then what's the game what's the game plan with the storytelling and again that's a bit far off now but like as that begins to gestate in your brain of like how you're gonna from because i love i always get one thing from everyone i speak to and i think with you guys it's this 360 storytelling based off these really like core principles on one side of the barbell then the other side has just been loosey-goosey and having fucking fun and just like let's go yeah that's a beautiful marriage um but yeah like how would you because i feel like getting product off shelf is always the hardest thing it's what everyone's always said to me and it's like you can do sampling that cost though you can get people out in the field to check availability that cost though like there's how are you going to approach that in a completely new way yeah we are quite i don't know we're i think the good thing is like the social media so like again going up to traditional ways like yes you can do like sampling sweet you're probably reaching 100 people max a day let's be honest we can storytell and reach hundreds of thousands if not millions a week yeah so we can show that we're in boots we can show where we are in boots to hundreds of thousands of people through videos then we can do what we can physically but that will have to be like ad hoc and stuff like that yeah so i guess it's a case of like understanding what is needed from us in terms of like a rate of sale perspective and then working backwards to get there whether that's through online channels physically handling our salt it's also even like working out because we're going to be positioned in like the beauty aisles as well as the wellness aisles so we might see like a huge progression in the beauty aisles that we probably weren't anticipating and then you know we'll focus on that and be like okay so clearly a lot of our audiences into beauty or a lot of it is like female or whatever i don't know we'll be really surprised probably by the results we get and also that's what that's the grenade thing he did as well which he was they put him in the like wellness category to begin with yeah and he was like the game plan is i need to be against cabris yeah i need to be against like he looked at the best bars yeah he goes i need to be in the i need to be in confectionery i was gonna say confect but that's like when people say that but you know there's like acronyms yeah you don't need to shorten that i went to like a networking event i was like so what do you do she's like i work in confect and And I was like, there's no need for that for sure.

1:57:59That's a fucking confect, Jesus Christ. Sorry, I'm getting too, yeah. What's it like, those things anyway. And he moved it and immediately it stands out against, and the product is so good. Vogue, we asked to not be in the wellness section. We said, can we move out into, we did it into the drinks category last month because it was December. So people by nature are more looking at gifts for like wine, spirits. So I said, can we be in the drinks category rather than the wellness section? then this month we're in beauty section so never wellness because you're then competing against wellness brands so yeah yeah yeah yeah so it's like if you just go against the grain every opportunity you're gonna hopefully stand out and and then and then sorry samilia you're just saying about the beauty if the beauty stuff does bubble up how are you in then i guess we'll see that as a real strong pillar and we'll we'll focus a lot of content or even ads or whatever we'll think okay how people obviously wanting to drink their skincare that's what we said in one of our drink their skincare that's such a good way of putting it that's like a poster drink your skincare yeah it's like fuck that's it it's this huge thing it's gonna be in bath seat though you know the beauty boots that in boots oh yeah yeah the power station big one saying drink your skincare yeah that's a sick poster do you wanna see it yeah yeah yeah but also it's just being completely transparent like this may completely fucking flop yeah that's the thing and like we've always said again this is what keeps people on the edge of their seat like we've always said this could kill us like we actually don't know yes but also so it means it almost gives you permission to not fail as well.

1:59:27Exactly. Because if it does fail, you're like, I told you. Yeah. Oh, wow. Fucking sick, isn't it? Yeah, that is sick. That is so sick. Why, your guys are so open with sharing like the financial numbers. Like, why is that? Like, we're not as open as, I don't know, like. We could be more open, to be fair. But it's again, it's like people aren't showing that. And we want to show what people aren't showing. So numbers is one thing. Like, and also when people are starting a brand, like you have no idea where to begin with numbers. Like, we don't even know what the benchmark is. it actually really isn't a benchmark of like a certain number that you should reach within the first year of launching whatever so that's why i kind of just like look we'll we'll share the numbers that we've got and we're happy with that and that's great like we don't really care about that so i don't think there's much to hide it's quite difficult it's always one sort of not sure about how much to share like we share as much as we can but numbers is always something that because also on like from first stance seeing like these numbers you must be like these guys I'm making fucking bank.

2:00:28But what we don't realise is, is that like, yeah, you then have product costs,

2:00:32SULT founders:COGS, every outgoing, marketing costs. Like, there's a lot of money that goes out the company. And what looks like a nice glossy figure is actually, you know, once you get everything out, it's like, shit, you're not really making anything. So do you have like a board meeting or like... We are the board. You know, but as you know, so you just buy this, this does it. That's basically how I run this. Yeah. Is it like, there's no... There's no advisors. There's no system. Yeah, yeah, yeah, yeah, yeah. We have zero investors. We're our investors. We have zero advisors. Would you take on external money if needs be?

2:01:01Definitely, sure. Like, it's something we're thinking about this year, maybe. So tax man comes. Yeah, yeah, yeah. We need some extra money, no. I think, yeah. Yeah, cut that off. But no, like, investment is something that I think would be really something cool to talk about as well. Yeah. Like, how to build, like, again, we would never build a pitch deck because our pitch deck is our social media. Like, if you want to know how we're building this company, fucking look at social media. that's the best the best thing is not using a pitch deck such bullshit yeah such bullshit like the amount of times I've been asked for a deck I'm like yeah sweet go look at social media yeah yeah yeah there it is yeah so it's like if we do raise money I think it'd be really cool to storytell would you say we raise money before we take a wage out or we take a wage out and then raise money we need to take it's better to take wages out for tax reasons dividends yeah we haven't taken a wage out yet no guys let's wrap that up that's been fucking sick I've absolutely loved it and it was just yeah you guys are amazing I think you're so good without even realising it.

2:01:57All the storytelling and brand building and just the way you view the landscape is like nothing I've ever heard. I can see why you're building such a unique brand. And yeah, loved it. We'll have to get around too. Thank you. We're literally around the fucking corner once you guys, next year, once you're... There's hope, of course. We'll touch base. Thanks, guys. Thank you.

2:02:24thank you so so much for listening to the podcast i really really do appreciate it if you liked that episode only if you liked it please do give it five stars subscribe tell all your friends families foes next door but one cat dog whatever please tell everyone about this podcast it means the world to me and i really want to understand what your pain points are as the new wave of challenger food and drink brands please do hit me up on linkedin search Dan Pope and hopefully we can together create a more meaningful and powerful podcast for the next wave of challenger food and drink brands thank you so much

From the publisher

This week on Hungry, the founders behind SULT — the electrolyte brand turning “unhinged luxury” into a cultural movement.

From building a status-driven brand that people actually want to post on Instagram, to rewriting the rules of marketing in the age of TikTok and YouTube, this is a masterclass in modern brand-building.

We get into why unpredictability creates obsession, why most brands overcomplicate business, and how SULT uses storytelling, sex appeal, humor, and world-building to stand out in a saturated wellness market.

We talk Better & Wetter campaigns, Margot Robbie-style bath content, Hailey Bieber’s Rhode, Vivienne Westwood fashion shows, F1 boxes, Michelin-star storytelling hooks — and why the first three seconds of your content might be everything.

If you’re building a brand, running a food or drink business, or trying to crack YouTube, this episode is packed with practical insight and uncomfortable truths.

This isn’t just about electrolytes.

It’s about status, culture, identity — and making something people feel part of.


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ON THE MENU
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  • The Wellness Culture Backlash
  • Making Electrolytes Sexy
  • Consistency vs Quality on Social
  • Social Media Is Your CV
  • What Is “Unhinged Luxury”?
  • Unpredictability Creates Obsession
  • The £15K Acoustics Lesson
  • The Iceberg of Content Creation
  • Why We Can’t Crack YouTube
  • From Empty Restaurant to Michelin Hook
  • The Hardest Thing: Having a Point of View
  • Why Status Beats Shelf Space
  • Do You Fit at Vivienne Westwood or F1?
  • Why Rhode (Hailey Bieber) Wins
  • Business Is Just X to Y
  • Make Brands Simple Again
  • The 3-Second Attention Economy
  • Ignore Traditional Marketing Rules

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