



6 episodes
by JBKnowledge · English
A bi-weekly interview series highlighting the technology that is shaping the future of insurance and exploring how industry leaders are leveraging technology to grow their businesses.








Workers’ compensation underwriting and claims/policy decisions using data analytics and AI, emphasizing “analytics as a tool, not a replacement,” and how technology should speed information gathering…
13 Nov 2026 · 42m · 28 chapters
AI insurance transformation focused on turning “AI activity” into measurable business impact, emphasizing AI literacy, empowering individuals, and measuring outcomes rather than training/efficiency…
23 Oct 2026 · 24m · 11 chapters
Cyber risk engineering in insurance, including emerging AI-driven cyber threats and why “basics” and resilience matter more than flashy AI security tools.
9 Oct 2026 · 34m · 14 chapters
Claims transformation and operational excellence at Kingstone Insurance, focusing on catastrophe response, claims accuracy/service/efficiency, and how to successfully implement a claims software…
18 Sep 2026 · 28m · 12 chapters
Dawn Miller, Chief Commercial Officer at Lloyd’s and CEO of Lloyds America, discusses innovation ecosystems and how Lloyd’s supports global market transformation in insurance—through convening…
4 Sep 2026 · 24m · 11 chapters
How Builders Mutual Insurance (construction-focused) brought claims in-house from a TPA, modernized claims technology, and is using AI to automate document workflows and improve adjuster…
31 Jul 2026 · 44m · 19 chapters