Google’s AI Overviews slammed by news publishers, sites that are susceptible to google's HCU, Why brand authority matters in SEO, Key takeaways from Google's search liaison, and How to turn marketing from B*llsh*t to holy sh*t

24 Sep 2024 · 16 min

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Podcast Notes: Marketing School - Episode #2827

Episode Overview Title: Google’s AI Overviews slammed by news publishers, sites that are susceptible to Google's HCU, Why brand authority matters in SEO, Key takeaways from Google's search liaison, and How to turn marketing from B*llsh*t to holy sh*t. Hosts: Neil Patel and Eric Siu

This episode discusses the impact of AI-generated content on traditional news publishers, explores insights from Google regarding SEO recovery strategies, emphasizes the importance of brand authority, and provides tactics for effective marketing.

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Time-Stamped Show Notes

(00:00) Google’s AI Overviews slammed by news publishers

  • Many news publishers criticize AI-generated overviews for inaccuracies.
  • Publishers feel that AI overviews are stealing traffic, while hosts argue they increase clicks to original content.
  • Discussion on the reluctance of publishers to adapt to changes in the digital landscape.

(02:06) Sites that are susceptible to Google's HCU (Helpful Content Update)

  • Report by Cyrus Shepard indicates that sites with a weak brand authority compared to domain authority are more likely to be affected by Google's updates.
  • Importance of brand authority in safeguarding against negative impacts from search algorithm updates.

(04:14) Why brand authority matters in SEO

  • A strong brand presence can protect against algorithm changes.
  • Mention of the need for brands to stand out in a crowded digital space.

(06:38) Key takeaways from Google's search liaison

  • Insights from Danny Sullivan, Google’s search liaison, regarding recovery from traffic drops post-updates.
  • Emphasis on the significance of maintaining content quality and letting algorithms stabilize.

(10:50) How to turn marketing from B*llsh*t to holy sh*t

  • Discussion on the transition from viewing brand marketing as ineffective to recognizing its value.
  • Key ideas from the founder of Chubby's on brand building and its connection to financial results.

Key Ideas from Chubby's Founder

  1. The 95-5 Rule:
  2. Only 5% of buyers are ready to purchase at any moment.
  3. Marketing should focus on the 95% who are not currently in-market but can be influenced.
  1. Physical and Mental Availability:
  2. Growth is driven by making a brand memorable (mental availability) and accessible (physical availability).
  3. Building mental availability should be a priority to boost spontaneous purchasing.

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Key Concepts and Discussions

AI-Generated Content

  • Debate on Traffic Impact: Publishers are concerned that AI content reduces their traffic; however, data suggests that AI content can lead to increased clicks.
  • Adaptability: Encouragement for publishers to adapt rather than solely blame AI for traffic declines.

Google's Helpful Content Update (HCU)

  • Importance of brand authority relative to domain authority.
  • Strong brands are seen as a defense against negative impacts from algorithm updates.

Brand Authority in SEO

  • Brand strength contributes to better search rankings and resilience against fluctuations in traffic.
  • The discussion indicates that companies with a high domain authority but low brand authority risk losing visibility.

Marketing Strategy Shifts

  • Emphasis on the necessity of effective brand marketing strategies that correlate with financial outcomes.
  • The discussion encourages a balanced approach between brand marketing and direct response marketing.

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Conclusion This episode covers critical insights into the changing landscape of digital marketing, the role of AI in content creation, and the importance of brand authority for sustainable online presence. The hosts provide actionable insights for marketers to enhance their strategies and adapt to evolving market conditions.

For more detailed content and daily actionable lessons, visit [Marketing School](https://www.marketingschool.io).

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Transcript

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0:00All right. So we have talked about Google AI overviews, but have you seen how they've been recently slammed by tons of news publishers? a lot of news publishers are saying A, the information is inaccurate this is on Search Engine Journal a lot of people are complaining how a lot of the AI overview content is inaccurate but if you had to take a guess what do you think the number one thing news publishers are griping about because of AI overviews? That they're taking the traffic? They're taking the traffic and I don't know where they're getting this from but we're seeing an increase in traffic and we have a lot of data points on this As you say that, I look at it, I'm like, no.

0:39When I look at the AI overviews, it makes me want to click to the result to read more. We're seeing the same thing. And forget what we believe. We're seeing data that is causing more clicks. Not by a lot, it's a little bit more than 1 % that we've seen an average increase for people who are doing SEO. Not a big increase, but the notion of people like, man, they're jacking all my traffic. It's like, no, they're not jacking all your traffic. I think it's just human nature to blame. And that's what this is. Or is this like, why don't people just adapt? I don't get why people are just keep complaining.

1:09People don't want to take responsibility, Neil. That's right. Yeah. Anyway, we'll just leave that as what it is. I got to take a minute to tell you about the agency owners association. This is a peer group for agency owners. Think YPO or EO, but for agency owners. And I just wanted to read you a couple of testimonials. So this first one comes from Carrie and we asked her, what do you like most about the group? She said, having a group of people to discuss and bounce ideas. The leads are great too. Yes, we share leads in this group as well. This one from Alian, he says, the ability to really post whatever I want and need and the group responds.

1:41Great experienced members, getting a lot of insights from conversations with other members, getting a lot of value from sessions from Eric, getting advice from others as well. And so if you wanna grow your agency faster and you wanna peer group to do so, just go to marketingschool.io slash agency. This is a group that both Neil and I created. And our hope here is to create a vibrant community of agency owners and do a lot more with it in the future. So again, marketingschool.io slash agency, and we'll see you inside. Okay, since we're talking about Google right now, okay, there is a report by Cyrus Shepard over here that shows sites that are susceptible to Google's helpful content system, right?

2:15So Cyrus Shepard says, excellent data via THCapper showing sites hit by Google's helpful content system tend to have lower ratios of quote unquote brand authority to quote unquote domain authority. Oversimplified layman's terms. When your brand is weaker than your overall link profile, you may be at risk to Google's helpful content update. And remember, we talked about this since the beginning of this podcast when Eric Schmidt would say, brands are kind of the things that stand out versus the cesspool of the internet. Brands are the solution. Yeah, brands are the solution. And so you might have a super strong link profile, but if you have no brand authority, you're going to lose.

2:49And so here's what it says over here. Cyrus says, I would posit that this is only one factor of many when considering Google's HCU. but having a highly visible brand with lots of brand and search volume seems to be a great defense against negative Google actions. And so it shows average domain authority and brand authority of analyzed sites. When your domain authority is super strong but brand authority sucks, that's when you're likely to get hit. And I think that's a little interesting to me. I never thought about the ratio, but I can definitely see that because you can build a ton of links, although that's hard, and you may not have a strong brand.

3:24Yeah, I mean, and I bet you they're comparing branding for other people ranking for similar keywords versus just domain authority and overall brand queries. You know, I mean, let's just use these software review sites as an example, right? You've seen a couple, you've been involved in some as well. But there's one I remember called Finances Online. They're never quite as strong as like a G2, for example. Or like a Clutch, it's kind of its own brand, right? They name for all the agency keywords. So those are two really good examples. Wirecutter would be another one that ranks. versus just like, you know, buy stuff online or whatever.

3:56Well, Wirecutter also has a ton of domain authority. From New York Times. Yeah. But even before. Yeah. No, they had a brand. And having it on the same domain helps because New York Times has really strong branding as well as domain authority. Yep. So by the way, in this study, I'm just continuing on here. This is from Chris Long from GoFish Digital, I think. So in this study, Tom Kapper, that's his name, he analyzed 1.8 million URLs to identify the winners and losers from two different helpful content updates. So September 2023 and March 2024, he defined the winners and losers as anyone that had a 50 % change in terms of their top 10 ranking queries.

4:33After analyzing his data, he found something super interesting. When calculating a domain authority to brand authority ratio, this was one of the factors most correlated with sites that saw losses. So anyway, you like these graphs. They're pretty cute. You should do more graphs like that. But anyway. I released one today. Did you? I didn't see it. Like social networks, LTV. But it doesn't look like one of those data science graphs. It's just bar graphs. You got to level up your graphs. Okay. How many people understand those graphs? Not many. Exactly. That's what we don't do. Touche. No, dude. So when we do analysis and our team analyzes insights, it looks something closer to that versus this.

5:14We turn to pretty data because when you're presenting in front of a lot of people, people are like, dude, I have no clue what you're talking about. Okay. That's fair. That's fair. I stand corrected. And that's a good point for everyone. Eric and I both do this. When we present to an audience, I can't because I'm not that edumacated. But I do not talk like I'm from Harvard or MIT, nor does Eric. We don't use big vocabulary. We just talk like we're one of the people in the audience and we just relate. If you can't do that and you want to talk over people's head and seem smart, they're like, cool, you're really smart.

5:47We're not going to do business with you. Plus, they end up not liking you because you're not as relatable. Yes. Yeah. All right, quick note. This is about my company. It's called Single Grain and Single Grain is an ad agency where we're focused on driving innovation. We'll talk about a couple of new strategies and if you need help with marketing, great. If not, here are a couple of new strategies that you should try out. One is programmatic CRO. So we are doing programmatic conversion rate optimization on our site. So it's building products that will automatically optimize your site to increase conversion rates.

6:13We're also auto optimizing, auto updating from an SEO standpoint. and we're constantly thinking about what else we can do in terms of enriching the visitors that are hitting your website and also tailoring custom messages for them using AI. And so there's a handful of things that we're doing from a marketing standpoint and our mission is just to drive more innovation. So if you want to learn more, just go to singlegrain.com, grain like rice. So singlegrain.com to learn more and we'll see you inside. By the way, did you see the interview that was done with Danny Sullivan? I did. I didn't read it all, but I saw it.

6:45There was a lot of Twitter notes on it. Okay, do you want to give someone the notes? Because I didn't see the notes. I'm reading the bullet points from ChatGPG. Yeah, so the big thing is with Google Helpful Search Update, there's a few things talked about, such as, hey, if you have a drop in traffic, you over time can get back traffic, but it doesn't mean you'll necessarily be back to where you are. Just reset the toad here. This is Danny Sullivan, who used to work at Search Engine Land, who was the editor-in-chief. He was the co-founder of Search Engine Land. Oh, co-founder. And then he got hired by Google, and he's a Google search liaison now.

7:17Yes. So there's a few things Danny's been talking about. And to give even more context, people have been having issues saying, hey, Google's algorithm isn't great. We're seeing a lot of crap sites rank. So that's context. And what's happening is, is people have been talking about it all over the web and showing examples of crap websites, crap results, whether it's from AI overviews or whether it's from just irrelevant sites ranking or people taking content and their site ranking over the original source. And Danny has talked about things like, hey, if you saw a decrease in traffic, it doesn't mean that when you optimize your site, you're going to go back to having the same traffic.

7:57It may be a little bit less, could be a little bit more. He also talked about things like, if you optimize your site and you just started ranking and you're ranking, let's say position six, you may not want to touch that page too much and tweak it because it could also cause you to lose traffic just like it could cause you to gain traffic. Another thing you started talking about is Google has been making a lot of changes to the algorithm and they're continuing trying to tweak it and make it better and more helpful to people. You don't want to just go and continually just keep changing and changing and changing.

8:28Just let things settle in and you should focus on what's doing best for the user. If you're doing what's best for the user, even if you've seen a decrease, keep focusing on that. And in the long run, hopefully things work out for you. Yeah, there's a lot. In this one, I would just recommend you guys go to Search Engine Roundtable. But some of the bullet points I got here was, it says, Solomon acknowledges some sites struggle with recovery from previous updates. That's always been the case with SEO. And Google emphasizes consistent content quality rather than specific tweaks or rankings. The update aims to better service content from smaller publishers, which we've seen quite a bit.

9:03Google's core updates focus on improving search quality, high quality content. Here's the thing with these, right? Google has a certain way of talking in these interviews, and there's not a lot that he could give away. And this is a really long interview. Right? Yeah. So we ain't going to read all that. But I think largely most people know what to do here. By the way, did you gain traffic from the last update? Did I gain traffic? Yes. I thought you said gate traffic. Oh, sorry. G-A-I-N. We did gain traffic. Did you gain traffic? Yeah. Yeah. It's like everything's ripping in a good way. So when our traffic goes up, our lead count doesn't go crazy up.

9:46When our traffic goes down, our lead count doesn't go crazy down. Ours has gone up a good chunk, I would say. Okay, let's see what he says here. She says, AI content and scaled content policy. So Rusty Brook says, I did move on to the topic of AI content and asked if the same advice is there. In short, Sullivan said the same thing. it is not about if it's written by AI or not, but rather it is about the scaled content policy. He said people focus on the wrong message. They focus on that AI written content is okay in some cases. But he said the focus should have been more on if the content is being produced at scale, AI or human generated, with the intent to be written for search and not users.

10:21I would look very closely at what we said about scaled content abuse. And then finally, the last part I'll say is Sullivan said that the community seemed to take the first half of our statement and ignored the second half. The first half of our statement was, we're not really focused on how the content is created, whether or not the content is helpful. And that got turned into a bunch of people as if Google doesn't care if content is AI. That was the wrong message. So at the end of the day, just provide value with this stuff. The Black Friday Cyber Monday weekend is where systems get stress tested.

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11:29This Black Friday, join the thousands of new entrepreneurs hearing for the first time with Shopify. Sign up for your free trial today at shopify.com slash marketing school. That's shopify.com slash marketing school. Go to shopify.com slash marketing school and make this Black Friday one to remember. All right, I got one here. So this is how you can change your brand from BS to holy yes. All right? So from bullshit to holy shit. So this is from Chubby's founder. They IPO'd. And he said, look, I spent most of my time on the road to Chubby's IPO thinking brand marketing was BS. However, these five ideas changed.

12:09This is a really good post. He should post more. It helped me gain confidence that number one, brand building is something modern consumer brands need to do. Two, there is a way to connect brand building to financial results. And three, doing so generates more profits than direct response alone. So I'm going to give you like two ideas he has. One is called, idea number one, the 95-5 rule. Okay. It says, the points are only 5 % of buyers are in market to buy right now. Number two, effective marketing increases the probability the brand comes to mind when the buyer goes in market. Right. So his action here, he says, for the first idea is focus on the 95 % and make creative that gets remembered.

12:45Okay. So number two is actually, let's do, yeah, idea number two, physical and mental availability. So the points here are brand growth comes from growing the following two things. A, mental availability, buyers think of the brand when in market to buy. B, physical availability, buyers can buy the brand when and where they're ready, right? So when you build mental availability, you increase the likelihood people buy from you without being prompted by a conversion ad. and then the action here is building mental availability availability is priority numero uno right so he says all these things goes towards the end and he's like there you have it how to turn brand marketing from bullshit to holy shit um and a couple weeks ago we talked about how like you know adidas was like they spent too much on performance nike was like they spent too much on performance again i think it's like a 60 40 thing um and you depending on who you are maybe you go towards more more towards brand but it's a mix at the end of the day so that is it for today please don't forget to rate, view, subscribe, go to marketingschool.io slash agency.

13:44You can no longer just sign up for it. It's application only now. And if it does look like it's a good fit, we'll have someone from our team reach out and see if it's a good fit for the group. So that is it for today and we will see you tomorrow.

From the publisher
In episode #2827, Eric Siu and Neil Patel discuss how AI-generated content is perceived to be taking traffic away from traditional publishers, insights from Danny Sullivan regarding SEO recovery strategies, and the need for modern brands to focus on building mental availability. Don’t forget to help us grow by subscribing and liking on YouTube! Check out more of Eric’s content (Leveling UP YT) and Neil’s videos (Neil Patel YT)  TIME-STAMPED SHOW NOTES: (00:00) Google’s AI Overviews slammed by news publishers (02:06) Sites that are susceptible to Google's HCU (04:14) Why brand authority matters in SEO (06:38) Key takeaways from Google's search liaison (10:50) How to turn marketing from B*llsh*t to holy sh*t (12:41) That’s it for today! Don’t forget to rate, review, and subscribe! Go to https://www.marketingschool.io to learn more!   Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review.   Connect with Us:    Single Grain << Eric’s ad agency NP Digital << Neil’s ad agency X @neilpatel X @ericosiu

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