LU Founders Q&A: How We're Expanding Our Content Using AI

15 Aug 2023 · 53 min

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In short

Podcast Notes: Marketing School - LU Founders Q&A: How We're Expanding Our Content Using AI

Podcast Overview Hosts: Neil Patel and Eric Siu Episode Theme: Leveraging AI for Business Expansion Download Milestone: Approaching 100 Million Downloads

Episode Summary In this episode, hosts Neil Patel and Eric Siu discuss how they are expanding their content and overall marketing strategies using AI. The episode is structured around a live Q&A session from the Leveling Up Founders Event, where they provide actionable insights on integrating AI into various business aspects including content creation, global expansion, and talent acquisition.

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Time-Stamped Show Notes

[00:00] - Podcast Growth Strategy

  • Discussion on the objectives to exceed 100 million downloads.
  • Emphasis on operational focus and podcast's content relevance.

[01:00] - Programmatic SEO

  • Introduction to Programmatic SEO and its effectiveness in increasing website traffic.
  • Creation of thousands of templated pages to target specific keywords effectively.

[08:00] - Limitations of AI in Content Creation

  • Clarification that AI is not the best standalone tool for content creation.
  • Discussion on the need for human oversight to ensure quality.

[10:20] - AI Utilization Beyond Content Creation

  • Suggestions on practical applications of AI in marketing strategies that extend beyond just content production.

[11:00] - Global Business Expansion

  • Insights on expanding business internationally and the potential revenue benefits.
  • Case studies of successful companies leveraging global markets.

[14:34] - Further AI Applications in Business

  • Additional strategies for using AI tools to improve business efficiency and visibility.

[17:15] - The Value of Free Offers

  • Discussion on offering free services or products to attract customers and grow business.

[19:16] - Hiring Talented Individuals

  • Recommendations on effective strategies for identifying and hiring top talent in the industry.

[20:29] - Resurgence of Newsletters

  • Discussion on the comeback of newsletters as a viable marketing tool, highlighting successful examples.

[23:10] - Q&A Segment

  • Eric and Neil respond to audience questions regarding SEO, AI marketing, and paid advertising strategies.

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Key Concepts and Takeaways

  1. Programmatic SEO
  2. Creating templated pages for specific keywords can significantly boost traffic.
  3. Leveraging AI (e.g., ChatGPT API) can streamline content creation while maintaining scalability.
  1. AI in Marketing
  2. AI should complement human creativity rather than replace it.
  3. Businesses should focus on using AI for analysis, data insights, and optimizing ads rather than solely for generating written content.
  1. Global Expansion
  2. Many businesses underestimate the potential revenue from markets outside the U.S. or Canada.
  3. Expanding globally can yield significant returns with less competition.
  1. Offering Value
  2. Providing free services can build a customer base and ultimately lead to upselling.
  3. This strategy can differentiate a brand in a crowded market.
  1. Talent Acquisition
  2. Hiring individuals with a proven track record from competitors can lead to better business outcomes.
  3. Focus on promoting from within and creating a positive work environment to retain top talent.
  1. Resurgence of Newsletters
  2. Newsletters are becoming popular again as effective marketing tools.
  3. Offer valuable content consistently to build an engaged audience.

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Conclusion The episode provides actionable insights for marketers and business owners looking to leverage AI and expand globally. By focusing on quality content, innovative strategies like programmatic SEO, and the importance of building strong teams, businesses can successfully navigate the evolving digital landscape.

Further Listening:

  • Subscribe to the Marketing School YouTube channel for more insights on digital marketing strategies!
  • Share feedback or suggest future topics in the comments section.

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Connect with Neil and Eric:

  • [Neil Patel Twitter](https://twitter.com/neilpatel)
  • [Eric Siu Twitter](https://twitter.com/ericosiu)
  • [NP Digital](https://npdigital.com)
  • [Single Grain](https://www.singlegrain.com)

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Transcript

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0:00I'm going to talk about how we're actually expanding our content for marketing school because it's a daily marketing podcast so I think we're about eighty seven eighty seven eighty nine ish million downloads right now. And we just, I mean, we focus mainly on operating our business. So he's got MP Digital, I've got Single Grain. And I've always wondered, how do you actually take your daily podcast where we're talking about the latest trends and create blog content for it so we can drive a lot of search traffic? So I'm going to be talking a lot about SEO here. Our backgrounds are both in SEO, but we try to be wide ranging.

0:31So I'm going to talk about how you can kind of enhance and expand your content using AI. So practical business use cases here. and actually Eric Rivera. Where's Eric Rivera? I can't see. He's in the back. In the back, over there, raising his hands. You guys should talk to him later. He's super smart about this stuff. But here's what we have going on right now. So I'm going to, let's see, start over here. So we're doing something called programmatic SEO, and this is not necessarily something that's new, but it's now available to people like you and me. So when I used to work at a company maybe like 12 years ago, I had an engineering team, I had a product team.

1:06we're basically creating a lot of templated pages at scale, right? And what I'm trying to say here is that, for example, we're an ad agency, right? So we are creating hundreds, now thousands of pages that have the keyword agency in it now, and it actually looks like it's solid content, right? So here's a good example right behind me. So Shopify CRO agency dedicated amplifying your e-commerce success, right? And this is a template that we created. And this is the bottom of it. So you go down, we have sections where, like a chat GPT AI, or sorry, API. We'll tie it in with the API, and it'll just create unique content for each section.

1:41And so now we're creating a lot of these pages that actually look good, and we have pretty good domain authority, and it works. And the little graph that I had over here, like this is a little experiment that we're starting to run, and it's starting to ramp up. And so I go to my team, I'm like, hey, how do we do like 100x more of this, right? And so when you have a graph going, starting to go up and to the right, why don't you just double down and bet more? And the cool thing is that each of these pages that I'm showing you right now, it'll cost you like a tenth of a penny if you're using chat GPT 3.5.

2:11But if you're using chat GPT 4, it'll cost you 30 cents. Still a pretty good price, right? So that's what we're doing. Our traffic's starting to ramp up there. And this is the programmatic piece. And so for example, if you work in SaaS, it's like, well, what pages can you create? Let's say you're HubSpot, right? You would create Salesforce alternatives. That would be one that you'd go for. you would create HubSpot versus Salesforce. That would be another one, right? Or like CRM for affiliate marketing. I don't know, right? I'm just looking at Andy. I felt like saying that. And for the record, for those people that don't know, I used to intern for Andy.

2:47It was a long time ago. Yeah, so yeah. But anyway, that's the programmatic piece, and we're trying to, we're basically creating a topical map, which means we're creating a lot of keywords, and we'll have someone do the research, and then someone will kind of check to make sure the keywords align, and then we'll create these pages, and we'll try to create, like, 50 pages a day. So I'll pause for a second. Neil, do you want to add anything before I continue my monologue? Just make sure the content's really good, because if it's shit and you just throw up 1 ,000 pages like that, you'll actually see your traffic go the other way.

3:17It can actually hurt you, so you have to make sure it's either high quality or you don't do it at all. That's good. All right. Yes, Casey? Eric, can I... I'm sorry, this is total production. No, here, because all production... Do we look ugly? Can I have you guys pick up and move yourselves like two feet so Neil's not right in front of the slide? Get out of the way, man. That was like two inches. I was going to make a joke around that, but all right, better. Yeah, all right. So look, on the screen, Neil, you can see your face and my face over there. And this is tied in with Marketing School. So the thing I just showed you guys was programmatic SEO.

3:56But what we're doing now with Marketing School is like, okay, well, we want to create this content at scale. We talk about the latest stuff. Google should rank us. We're talking about the latest stuff. And so a five to ten minute episode, we'll have a tool called riverside.fm. That's what we use to record. It's pretty good. And they'll take an AI transcription. So they'll give you an AI transcription. That's in the red box over here. And then I'll just ask a chat GPT, and we've automated this now, but convert the following text into a blog post with key points as headers. And I just paste the transcription.

4:25And then from there, this is the output. How digital marketing will change in 2023 and beyond blah blah blah blah blah and then at the very bottom over here we run it through a duplicate content checker like hugging face and you can see it says 95 real and that's all it is and that's what we do 70 of the content will be created by the ai and then we'll have a human in a loop add in pictures links and videos or whatever it is exactly and that works out well and a cool thing before we move on to talking about trends is that i was talking to our developer i was like hey what do we do about internal linking he's like well, I've taken all your keywords that are ranking number four to number 10 that have the keyword agency in it and we're just automatically internally linking them.

5:05Because internal linking matters if you're going to make hundreds or thousands of these pages. So I know some of the stuff I might be saying might be going over your head a little bit, but the key thing here is that this SEO stuff isn't dying. Still good traffic. I think the majority of your traffic comes from SEO, yeah? Yeah. What percent? I don't know. All right, well, majority. But that's a big piece of it. And here's a cool tool. I found this tool over here. It's called Chatbase. I think it's chatbase.ai or chatbase.co. It will take all the data you have and it'll make a custom chat GPT for you.

5:36So you can make your own Andy Mackinson, LLM, whatever you want to do. And there's a lot of cool stuff that Amazon's doing as well with their machine learning kind of out-of-the-box solutions. You can check that out. I recommend that you do. I think Samir, raise your hand. Right there. So Samir raising his hand. So he dedicates, I think, two days a week, right, just focused on AI, and you have a big business to operate, right? And so feel free to talk to Samir about it. I'm just trying to point out people that you should talk to at lunch. But I think we'll leave that. I have a lot of other stuff to talk about.

6:09We can talk about, here, Neil, we talked about this on the pod, but why do you think, when I asked ChatGPT, what are the best marketing podcasts, why do you think we popped up number one? Because it's using a lot of the same factors that Google and Bing use for their SEO. Like? Like things like domain authority and things like how many backlinks and things like how many mentions it's getting around the web. So they're using a lot of the same factors in traditional SEO that they would use to start ranking things on ChatGPT or BARD. Cool. All right. Well, that's my monologue. So, Neil, what are the cool stuff that you're experimenting with right now?

6:45Not much. I used to do a lot of these experiments, and then what I found is they didn't really... I'm talking about trends. Trends? Yeah. So I'm not really leveraging any trends right now. I don't think I'm leveraging any of them. Yeah, definitely what you guys want to hear. Well, I've... Software is lead gen. Yeah, but that's old now. It might not be old to know. Yeah, so it's like I do software as a lead gen in which... So let's actually first go back with AI. Everyone is using AI. I'm actually on the other side in which I'm starting to create more content manually and use less AI. The big reason for that is how many people really want to read AI-based content?

7:30They want to read unique content that has amazing experience and nuggets that people are talking about that haven't been discussed before on the web. Do you give a shit if this hotel is built by a robot or a human? No. But I'm not in the hotel building business. Never mind. I want my content to be super unique. that provides someone with insights and nuggets that they wouldn't get somewhere else on the web. All AI is doing is just regurgitating the same old shit that's been on the web for a long time. It's a modern version of an article spinner. I'm not saying there's not more to AI, but that's why we're actually creating content manually because we think everyone, including a lot of people in this room, how many of you guys here use AI to create your content?

8:14Raise your hand. So maybe half the room, maybe a little bit less, 40%. Nothing wrong. But I believe that more and more people are going to pick up on that trend, which is going to create tons of me too content. When I mean me too, I'm talking about like where's Waldo? You know that dude in the red and white striped shirt? Now when you think about where's Waldo, everyone's going to look like Waldo. And there's not going to be all the other random people. In essence, everyone's going to look alike. That's why we're creating content manually because we think that makes us stand out. We think that'll be the new version of the quote unquote Waldo.

8:50So that's the first thing we're using. doing, the second thing is when it comes to AI, the big trend that we're using is data is becoming everywhere and it's becoming hard to analyze. So check this out, okay? I want you guys to really look around the room and think about this in an honest way. So raise your hand if you log into Google Analytics at least once a week. Raise your hand, okay? Now, all the people who raised your hand, how many of you guys log into Google Analytics at least once a week and do something actionable with that data, like make a change to the business based on the data? Raise your hand.

9:24One person, two people. Anyone else? You're in a room full of marketers. That's the problem right now is data is becoming harder to analyze and compute because of all the changes that are happening with privacy and even changing to like a cookie-less world or the iOS changes. So if you can have AI start helping you analyze your data and give nuggets to your team on what changes you can make, we're seeing that as the biggest win right now. And when I mean what changes you can make, imagine how much money is being spent on ads right now. Did you know Google does around$160 billion a year in paid ad revenue?

10:03Facebook's over$100 billion. How much money do you think is actually wasted? You guys do marketing? Raise your hand if you've ever wasted a dollar on marketing or campaigns that go wrong. All right, almost everyone. The point I'm making is what happens if AI can help you stop the wastage earlier? That's where it's useful. See, right now everyone wants to focus on AI and content generation. I could have gone to the pro blogger job board and paid some dude in India 15 bucks to write my article anyways. Grammar may not be great, but still, 15 bucks, maybe 20, 30 bucks in the United States. Where's the real savings here?

10:37Oh, scale it up while you save 10, 20 grand, whoop-de-doo. Oh, you're spending millions of dollars on paid ads? These few tweaks and insights just helped if you save a half a million bucks a month, that's real savings. That's what we're starting to use AI for. The other big trend, and still not too many people are on this kick, how many of you guys focus your business just in the United States? Raise your hand. United States or Canada? Because I know there's quite a bit of Canadian people. All right, majority. How many of you guys focus on outside the United States or Canada? Raise your hand. Few people.

11:07How many of you guys focus your business globally? Like more than 10 countries, at least. All right? Maybe like 15%, 20 % of the room. That's where the big money opportunity is right now. If you look at any Fortune 1000 company, almost all of them are global. You make your money just by expanding to the rest of the world. It's the simplest thing in marketing. It's not competitive. People don't do it. I don't get why. To rank a website in Brazil is like 10 times easier than it is in the United States. To do paid ads in Brazil is 10 times easier than the United States, just less competition. You may not make as much, but you don't spend as much.

11:43The GDP in a lot of these countries are high. Go look at how much of Apple's revenue comes from the United States. If you start taking out the United States and China, they make a lot of revenue from, they make very little amount of revenue from one country, but all those countries combined make up the majority of their revenue. It's all those little, you know, slices that really add up. And I think that's where people are getting wrong. They just focus on the U.S. because they think, oh, that's where the money is, or Canada, or China. But the money is in all these small countries that no one is focusing on.

12:17There's not a ton of competition. It's easy to penetrate. A ton of money to be made. We went from expanding to, we started the year in six countries. We're now already in 17 countries. The marketing industry has probably got hit one of the hardest. You know, when things are good, people turn on marketing really fast. when things get bad, it's the first thing they cut. Our international growth has been a little bit more than 60 % year to date over the previous year. Even in a terrible economy, we're growing like fire in all these other countries that no one cares about. People look at places like India as a poor country, fastest growing region by far.

12:59We're able to generate millions and millions and millions of dollars in regions like that where people would think that, hey, they're poor and there's not much money to be made. But that's not the case. The dude here is selling G-wagons there, right? And they cost more in India than they do here. I came out of the airplane in Delhi on the airport. I saw Rolls Royces. I'm like, what the heck? Right? Who would have guessed that there's money in all these places? I land in Brazil. One of the guys like, yeah, I'm throwing a conference here. You want to come? I'm like, dude, it's going to be too far.

13:29He's like, no problem. Just hop on my helicopter. I'll take you there and I'll take you back. All right. How many people here own a helicopter. Like there's literally money everywhere. I was sitting down with a guy in Brazil who owns a financial company and he's just like, yeah, you know, Brazil, politically, he was all complaining and stuff like that. I'm like, what do you do for fun? He's like, oh, like I like growing wine. I'm like, what do you mean growing wine? Growing grapes and then producing wine? He's like, something like that. He's like, I have a whole winery. I'm like, where's your winery?

13:59He's just like, Italy. I'm like, how big is he? He's like, I don't know. It's really big. I've only been there once or twice. So I was like, oh, okay, you're just a rich dude with a winery. And, you know, it's like you look at people like him, it's like there's a lot of money being made in countries that most of us don't really think about and that aren't on our radar. Cool. Chase, can you guys hear me? Yeah. Yes? Yeah. I didn't know if my mic was hot anymore. Chase, can you keep my mic hot, please? I don't know if it's dying or not. A couple other things I'll show you. How many people here have a sales team?

14:31Raise your hand. Like, was that a half? Okay, so this is something that you can do. It won't cost you a lot of money, but we both have ad agencies, right? So when leads come in, we want our salespeople to not just be order takers, but we want them to come with insights because sales is about building confidence at the end of the day. And so this is an example of a lighting company, Lumens. So they came through, and they actually asked for something around Pinterest. And so we tied this in with Zapier, with ChatGPT. So you actually even need to know how to code to do this. And it came up with three marketing ideas here.

15:03So utilize Pinterest shop to look feature, blah, blah, blah. Create a board featuring different styled living rooms with clickable product tags leading to the product page. Implement Pinterest promoted pins targeting specific home decor interests and demographics. So now the salespeople are there to also help you build confidence as well. And this is a simple practical use case that won't cost you much, if anything. And I think anybody can sign up for an open API, open AI API. I don't know if Thomas is here. We won't bring up that one. We'll bring up this one over here. So from like a customer success standpoint, we may need to go back around.

15:38How many of you have like a customer success or client services team? Okay, so like half again. Let me see, let me see. So over here, where did I get stuck? Sorry.

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18:10Whatever. I'll just explain it. So what we do is we have a conversational intelligence tool called Gong. And Gong will join us. You see these note-takers that join your Zoom meetings, right? So take the notes from the Zoom meeting, and I'll actually score the call on a scale of 1 to 10 in terms of the sentiment. So we actually have these appear on sales calls and also on client services calls, where it will be scored, and it will note the action items. It will note if the client was angry or dissatisfied or whatever, and then it will actually put this into a spreadsheet, and you can see each week how a client is doing.

18:42So now you can't, in a client services business, if I'm working and I'm not doing a good job, like I'm incentivized to sandbag and just want to protect myself. I'm on a CYA, like, or cover my ass, CMA, right? But if you run the company, you just want to do a good job at the end of the day for your customers because that's what it's all about. And so if it's less than a seven out of 10 for three weeks in a row, then our client services team will come and say, hey, like, what's going on with this? And that way we have a checks and balances system. So, you know, as long as there's humans in the loop, like, we're going to make mistakes, right?

19:11We're prone to making mistakes. So you have a machine that can help you do a little better there. So that's what works as well. What else we got? I'll give you guys three takeaways and then we can answer any of your questions that you guys have. And I talked about one of them. If you were to leave this event and you were going to do three things, I would, one, expand globally, start off by just translating your content. No joke. You can use chat, GBT, or whatever AI you want for that. It's free, cheap, dub it, whatever you want to end up doing. You'll just get more eyeballs in different regions.

19:41And then once you have the eyeballs, eventually sell them your products or services. the second one is figure out what you can offer for free that people are paying for this is the silliest thing ever but the world is a race to the bottom in marketing everyone is trying to offer more shit for cheaper just beat them all and just go free and gobble up the leads and sell them something else that's bigger a great example of this is if I was in this have you guys heard of payroll software like paychecks you know paychecks is a 40 billion dollar company you know if you work at a company, you know what else people want other than being paid on time?

20:17What's another common request that people want if they work for you? Benefits. Insurance, right? What's the main one on benefits? Health insurance. You know how big United Healthcare is? It's 10 times the size of paychecks. You know how expensive it is to create payroll software? Anyone want to guess? Pennies on the dollar. So what should someone do? How do you penetrate a market? Oh, I'm going to give payroll software for free, and then when they want to give their employees health insurance, they can click a few buttons, and then they can offer that. Weren't you going to do that? Yeah, I don't have enough time in the day.

20:51But that's what I mean. Just offer shit for free that people are used to paying for. And Paychex is like a$40,$50 billion company the last time I checked. I think UnitedHealthcare is like a$300,$400 billion company. UnitedHealthcare does probably 10, 20 times more in revenue than Paychex. Give away shit for free and charge for something that's more. We give away SEO software for free. We charge for consulting, which makes us more. The third thing that I would tell you is you got international expansion. You got giveaway shit for free. And the third thing is almost everyone in here or everyone in here has money.

21:25You guys don't need to figure shit out. The best way to grow is actually hire people who have already done it before. And the way you do that is you go to LinkedIn. You go see who's worked for at least two of your competitors, they need to have been promoted multiple times because everyone will tell you they're the best thing since slide spread and they're going to change your business, but a bunch of it's a bullshit. But if a company that they work for promoted multiple times, what does it mean? They're probably good. You guys agree with that? No one just gets promotions if they suck. But sometimes they do.

21:55So that's why you look for someone who's worked for two of your competitors. Because if they work for two of your competitors and got promoted multiple times at both those competitors, what does it mean? They probably are good. And if they helped them grow and they did that specific job that you're trying to solve at your company and you hire them, what do you think they're going to do for you? They did it twice. They'll probably be able to do it the third time successfully. Once could be luck, twice, usually not. Third time's a charm. That would be my advice for you guys. I'll leave with one more thing and then we can throw this box around so you can start to raise your hand.

Read the full transcript

22:29And I'll actually use you as an example. too. So this whole concept of newsletters are coming back. So you've seen one of our clients, Axios, they sold for about$553 million. And HubSpot, sorry, The Hustle, they sold to HubSpot for$27 million or so. And then Morning Brew, they're also a newsletter. They sold for maybe $70 or$80 to Business Insider. And now they're already doing$70,$80 a year in revenue. I think at some point we'll probably have one of the co-founders of Morning Brew come to this thing, maybe next year. But I have a couple of videos and we have a couple of blog posts on newsletters and we're just seeing the traffic go up into the right now.

23:03It's because it's becoming interesting again. And so we've talked about on the pod the concept of a discovery engine. So a discovery engine might be like your short form, your TikToks or whatever. And your relationship engines might be your email list or YouTube long form or podcast where you can develop a deeper relationship. I mean, this is kind of a relationship engine as well. And so I've become more and more intrigued by newsletters. We've always had one over the years. but we our main copywriter to neil's point having a guy that's been there done that he used to work for a company called agora multi-billion dollar publishing company and he's just a really good copywriter and so we're just like how do we like create a much better newsletter now where it's like five to six times per cent per week and we're just going to drive everything to that and then whatever we have in a newsletter it's just promoting our own product services we don't need to sell ads or anything like that and so i think the bar for newsletter is really low and i mean at the end of of day, it's a way to kind of ring the cash register, whatever it is that you're selling.

24:00Neil, how many times do you publish for your newsletter a week? Three? Three times. Yeah. So, I mean, he's been doing it consistently. He just doesn't talk about it much, but he's been very consistent probably over the last 10, 12 years. Yeah. Yeah. So, it's a money drive. And how big is your email list now? I just scrubbed it today. So, it was 1.5 something million. I just deleted 200 ,000 emails, but knowing my email provider, they'll only delete 30 ,000 of it and they'll make me do it 10 times to scrub the list so that way they can keep charging me more money. There you go, see? And he likes to pay.

24:30One thing, Syed actually backed up, raise your hand, Syed. So he, we were having a lunch the other day, and he was talking about, there's two tools here, right? Talking about dubbing and language translation. I don't think I've shown you this yet, because Syed showed us. But it's rask.ai, R-A-S-K, wait, R-A-S-K dot A-I, and then also brask.ai with the B in front. And they will, like, let's say we're talking right here, They will dub it into Spanish, Hindi, Chinese, French. But how much money? Cheap. I think it's cheap. Sayed, is it cheap? A dollar a minute. Oh. Oh. Oh, that's good. I like a dollar a minute.

25:08Yeah. For$500, 500 minutes. There we go. You can't negotiate at that scale? That's a lot of money. I was just wondering, Neil, can you please maybe elaborate a little bit on the examples of improving efficiency with ad spend using AI data analysis? Yeah, sure. So when you run campaigns, some campaigns are profitable and some aren't. Some campaigns you're running that aren't profitable, you're doing it because of testing, right? So you can end up having boundaries, and it can notify you on a daily basis which test campaigns aren't profitable and how it was day over day or week over week, and you can see if it's improving, you want to keep it on or cut it off.

25:48Or another thing that we're doing right now using AI is, let's say if you're the company IBM, you know how many people will bid on their own brand name for corporations? Not bidding on it can actually lose you traffic as well. So what we do is we're using AI to, in real time, see who's bidding on the name and it turns it on and off. So that way we're paying for the traffic when we should to just gobble up, make sure our competition doesn't get it. And then we're not paying for it when we shouldn't. And some of those things, like with some of our clients, it's saving them like 60 grand a month, just like on the brand name, which doesn't seem like a lot.

26:22But over a year, that's$720 ,000. You start doing that 10 times, you've saved over 7 million bucks with different types of tactics. Dude, you got to throw it, man. That's why we bought it. Yeah, so I should go the other way with the AI content. Which way? I'm going on using it. He's going not using it. Yeah, I go the way of not using it. And more of a comment, I'm just curious what you guys think, is we're a management consulting firm, and we do this fractional CMO in a box type of engagements. And I found that creating more pillar content that's evergreen, like I wrote my book, and people still jump on sales calls that have read the book, or doing the podcast.

27:00And I post content on LinkedIn that even I still to this day sometimes create. And I found that that helps us separate ourselves in a crowd of other agencies and people that provide services in this space. But there's a downside of that. It's harder to scale that and get to certain volumes. But it also builds us like a loyal following that's willing to pay a premium price for the advice that we sell, where maybe we'd be selling a smaller retainer. But with the type of content we put out, we can charge like six-figure or multi-six-figure engagements, and people are actually willing to pay for that.

27:33So I wanted to hear what you guys thought about that. I'm with you. I would do the same thing, even though if it's harder, put more time and energy into it than just cranking out junk content from AI. I haven't seen anyone show me a really good example of AI just creating amazing content at scale that's really useful to humans that's not regurgitated. I mean, my response is it's not an or thing. I think it's an and thing. And the programmatic stuff, it's not like we're creating anything game-changing, but it is providing use. Like, it is helpful. Like, we do do that, right? So there's more search intent there.

28:06I think with the stuff we're doing with marketing school, with the AI enhanced content, it's pretty good. It's like we're talking about the latest trends. I've read a couple of them. I'm like, this is pretty good. I can't tell that it was my robot. I would say the pillar stuff, obviously, I agree. Maybe that should be in the mix as well. So if you have really good data to share and things like that, why would you not share it? So that's where I come from. All right. So programmatic SEO. So how many of those pages are you putting out? And are you using AI to rewrite everything? Or just what's a little bit more deeper with the programmatic?

28:38So we're doing 50 pages a day right now. So we don't want to do 10 ,000 at once because it's pretty obvious. So 50 pages a day. And then from a rewriting standpoint, we used to have this software called ClickFlow that will see where your traffic's decaying. So we're planning on bringing that back where you can see traffic decay and you can have it automatically just upgrade or update. That's the plan right now. But what we're doing with those pages, too, now that we've created the templates for them, like the agents, the Shopify CRO one, We're adding a lot. We're just randomly adding internal links in there.

29:06And then also it's linking to the most relevant blog posts. So we're trying to automate as much as we can there. How are you getting around duplicate content, on those pages? So I mean, using Google, they just ignore duplicate content. But in general, it hasn't been an issue for us. The traffic's just been going up. If you want to use AI for content, the best way to actually use it that we've seen drive the most traffic is actually updating old pieces of articles. Have you ever done a search on Google and noticed that Wikipedia ranks for everything? Yes? Yes, raise your hand. That should be everyone.

29:34Wikipedia literally does rank for everything. Do you want to know why they rank for everything? It's because their content is probably one of the most updated pieces of content on the web. People just keep updating it. Whenever you do a search for something, do you want to read something that's three years old or do you want to read something that was written last week? Do you want to read something that was written last week? Even if it's on an evergreen topic, you want the most up-to-date. So if you want to use AI, the best strategy to do is go into your Google Search Console, look at your content that's year over year the ones that have the biggest declines because Google Search Console will show you that from a search traffic standpoint and have AI help you rewrite that content make it more fresh and up to date if you do that every single month you'll see a really big increase in your traffic have you seen the Forbes did I share that podcast with you where the ex-Forbes employee reveals everything no I'll share it with you but Syed and Eric and I were talking about it and the stuff they have like SEO on lockdown and so there's this episode If you guys search for it on your podcast app, just type in Authority Hacker Forbes.

30:34You should be able to find that podcast episode. And literally, he shares all the secrets behind what they do. Because you know they crank a lot of affiliate revenue, and they rank number one for a lot of things, right? So anyway, not much else I can share there. Who else has the ball or the box? Ooh.

30:52That's athletic. I play rugby. So I'm getting into the SEO game now, too, thinking about are you guys doing anything differently to rank for ChatGPT than you would to rank for Google? No. We found it to work almost identically as well. So think of it this way. BART is their version of ChatGPT, right? Whenever you do a Google search, have you noticed that you get results 1 through 10? That's a dumb question because, of course, you realize that. All right. So the result that they put at the top is the one that they think is the best and the most relevant to you, right? The one that they put the next is the second most relevant in their opinion.

31:28I'm not saying they're right or wrong. That's just how algorithms work. And the list goes on and on from there. When chat GPT and BART are scraping, it's similar. So like when BART's giving you a suggestion, they already think they know what was probably the best answer because their algorithms have already defined that this is the first site. It's the most relevant. People like it the most. The user metrics show on the click-through rate, the bounce rate, the exit time, time on site, et cetera, they're using a lot of that data for their own rankings for BARD and ChatGPT, what we're seeing. It's not identical, but close enough to it.

32:00Thank you. Ian? Ian Bien. All righty. What are your thoughts on some of the highly commercial intent keywords, like app builder, app development, those types of keywords? It seems like Google has prioritized ads. Like, if you look on a MacBook Pro, the entire fold is just ads before you get to one organic search results. So it seems like Google has taken more of these commercial intent keywords and just put ads there rather than showing any organic search results. They're probably going to keep doing that because they're trying to make money. Yeah. You know, a lawyer once told me, he's like, Neil, don't worry about shit you can't control.

32:39This is one of them. Well, what kind of lawyer were you talking to? One who helps me not get sued. Okay. Johnny, did you have a question? You're talking a lot about programmatic SEO for lead gen. I think that makes a ton of sense. What worked for you? Exactly. Okay, you already know what my business is. Because I think one of the biggest problems with consumer apps is you just buy your traffic to get users and you're just stuck in this lack of attribution iOS world. We're going through... Which they love, by the way. They want it that way. Yeah. That's what they want. So you don't think programmatic, any amount of SEO content is really going to help for something like the intent is an app download.

33:21What are you selling? A game? It's a game. It's a download. Like a video game? Like Monopoly? Yeah, like Tamagotchi. Pokemon. It's a mobile app. He doesn't play games. I'm not selling it to you if that's what you think. He doesn't understand what those games are. So Monopoly. Oh, sure. Monopoly. But it's like a video game like that. You don't know what a Pokemon is? I know what Pokemon is. I've never played a game. I just know Pikachu. And that's it. so the point is driving app download from dude that's really simple go find all the websites that review games like top 10 lists and have them go plug that shit in you know how many downloads you would get from that and pay them affiliate commissions or just pay them to be on the page uh we've done it in in actually your space and it's worked and it was way cheaper than paying for ads in the app store interesting so oh not doing the programmatic seo though go no no programmatic No programmatic at all.

34:19That's what we would do. We tested in the game space for a really large gaming company that's publicly traded. We're like, huh, let's just go pay all the people who are writing all these articles. It was like, I think it was around 34, 35 % cheaper. I mean, 34, 35 % of the cost, right? So you're roughly looking at 65 % cheaper than buying the traffic from the app store. And we were able to do it at scale. So this is affiliate, right? This is affiliate. But not all of them would take affiliate commissions. because we were just paying them money. And we were just trying to back end it out. ANTHONY FAUCI, Andy, I'm curious.

34:50So for your affiliate stuff, how much commission are you taking? Can you toss the box over here? If you're willing to share. I already know the answer. He's taking as much as he can. Yeah. So what's the exact question? What we're getting? So because we're talking about how he might buy traffic from websites, like top 10 lists, and maybe pay them an affiliate commission. I'm just wondering, because you have an affiliate website. Yeah. Yeah, I mean, there's different deals. I mean, if you're doing CPA deals, it'll be like a rev share, agreed upon rev share. Oftentimes, it depends on what type of product you do.

35:23If it's a high margin product, you can get a higher percentage of revenue. But somewhere in the realm of 15 % to 20 % rev share if you're doing CPA deals. But we're moving most of our stuff to CPC. So it's just like, hey, what's the market rate for CPC? What we try to do because we're a blog and it's all organic, we look at what is the CPC of AdWords. So what would they have to pay to advertise on AdWords for that particular keyword? Or what would they have to pay in Facebook? And then we just like to come in under like 10, 20 % below that so that it's just a no-brainer to test this out. And then when they see the quality of the traffic, they stick with us.

36:04Cool. It's nerve-wracking. This is for both of you. How many players do you guys have hired outside of the U.S.? Just out of curiosity, personally. Players or employees? Employees. Employees. Team members. I don't know. A lot. I don't know. How many do you have? That's a lot, roughly. Do you know? I don't know the percentage. I have like 750, 800 employees. I don't know what percentage you're outside of the US. You're so fucking cool. It's a flex. I just have 800 employees. I don't have a flex. No, it's not that much compared to like a Walmart or a Microsoft, but it's enough where I stop counting.

36:38Well, you have to compare relative to this room. But anyway, 15 to 20 for me. Cool. And what do the majority do? Design, development, social. It's like execution work. My thinking is strategic should be probably onshore, and then executional work, I could probably go offshore more. So I don't look at different countries as offshore or onshore. I have a bit of a different business model. I look at different countries as can they replicate what I'm doing in the United States or another region and just do it there. Because every market has revenue potential. You just hire for that region. From everything, a president, a COO, et cetera, you just rinse and repeat.

37:21I agree. And then lastly, do you monitor them in any way? Are these players monitored, or do you view them? What do you mean? Do you have anybody that makes time tracking? Time tracking, yeah, but screen sharing or watching their screens? I mean, we hire them off of Upwork, so the screen sharing is on for every 10 minutes. But we don't look at it. but it's on. I'm not a fan of doing that, by the way. I don't think we do that with anyone, but keep in mind I'm hiring expensive people overseas. Some of the people we hire overseas cost hundreds and hundreds and thousands of US dollars. We don't look at another country as cheaper outsourced labor.

37:58Our payroll in a lot of these countries like India is expensive. We're not getting labor for cheap if you want people who are talented and can drive revenue. Sadly, no matter where they are in the world, you've got to pay up. I interviewed someone in Argentina the other day. He wanted$400 ,000 USD a year. Just to clarify here, though, he's doing global expansion, right? He's hiring people that have been there, done that, in that space. So they're worth that, absolutely. So hopefully that gives you a little more context. That's awesome. No, that was great. Thank you. Is there somebody else? Jacob.

38:26Jacob. Right there. Jacob, I'm going to like a soccer throw, okay? Oh. Good dodge.

38:38I guess just kind of general question written or focused more around written content in kind of a YM, YL regulated space. Say health specifically. Yeah, your money, your life for health. Yeah, yeah. Right. Heavily regulated. Going against the grain sometimes, right, is not necessarily going to be a good thing dealing with you know health lines medline bigger companies um you know that have a lot of authority in the space have you guys ever dealt with doing anything you know in terms of content seo promotion around any of those topics maybe the only relatable i could think about would be like finance we have in health and finance and when we tried creating ai written content and health and finance and had a human review it.

39:33When the sites were authoritative already and known in their niche, EX making up like a WebMD, believe it or not, it did well, even if it was written by AI. But the moment the site didn't have as much authority and was starting off, kind of like your company, it didn't do well. So what we found is when it's your money, your life type of content that's typically finance and health, Google doesn't want to rank a site or Facebook doesn't want to show a site that tells you invest all your money in this new cryptocurrency called Neal coin and you'll be a trillionaire. Right. Like they're worried about that kind of stuff because there's fools that would actually click a button, invest and lose all their money.

40:13And then they complain to the government and politicians and then Google and Facebook get in trouble. And it really does work like that. So that's why they care about a lot of these things. Plus, they care about the user experience. But what I'm getting at is if you have a. existing site with a ton of authority, no matter what kind of content you crank out, if it's your money, your life, and you're well-known in that space, you do fairly well. But the moment you're not, whether it's ARN or human-RN, you've got to build up the trust and authority and it just takes time. You know who you should talk to?

40:44Jacob? I don't know how much Syed wants to say, but you should talk to Syed over there. He's doing some interesting stuff with this. Related to what Neil's saying. He might want to kill me now, but it's okay. Raise your hand, Syed. That's reluctant. Yeah. Cool. Thank you. Can both of you speak to what you're doing or best practices in your video content, so whether your short form, long form content? For us, what we're doing is we've tested everything from creating short form video, long form video, video just for YouTube, video just from Snapchat, video just for TikTok, Instagram, you get the point.

41:26And we haven't seen much of a difference versus doing that and just creating a mass amount of content that's longer form and then having people slice and dice it and put it on different channels and shortening it up. We found it works almost just as well, gets a similar amount of views, cheaper to produce, and it saves a lot more time. You know what really pisses me off? I was telling Neil this. So we're recording. I don't know if we made this a show, actually. but so I see George back there actually so we were talking so George's mastermind I spoke to his mastermind last week and there's a guy there his name's Ken and I George does he own like a couple billion in real estate a couple hundred million 1.5 1.5 okay great so he knows his shit when I watch him on YouTube it's like the content's amazing it's like 5 ,000 views like not many views like it should be getting way more views but then you hear other people talking about business or buying businesses and all that and they just are really good at the YouTube game, right?

42:24And they have like 12, you know, 15, 20 million views a month or whatever. But they're really deep on the YouTube game or the content game, but they're not as deep on the business game. And then like a guy like Ken, 1.5 billion in real estate, why isn't this getting more views, right? And so it's like, it's kind of like mismatched a little bit. So anyway, all I'm getting at is we did a podcast, I think on Sunday actually. And I'm just like, Neil, dude, like the game is just, it's so stupid. It's like, you have to have a really good headline, a really good thumbnail, right? And you have to lead in with a really good hook, tell a really good story, and there's all this theater, and we can't just talk like right now, right?

43:01And so there's a game that you have to play just like there is for every channel. I'm getting my team to play the game now, even though I'm annoyed that I have to play it, but check back on the Marketing School channel in a year, and you'll see us, hopefully the game's working better. But I mean, look, even if you look at his YouTube channel, he has 1.1, right? 1.1 million subs. I don't log into YouTube. I don't know. Yeah, okay, whatever. But, like, point is, this guy's only getting, like, 5 ,000 to 10 ,000, maybe 15 ,000 views of video, right, which is not much relative to the size. And then I look at other people that don't have, subs don't even matter, but it's, like, one guy talks about the same stuff in marketing, 40 ,000, 50 ,000 views.

43:38More entertaining, better hook. And then you have people like us that are kind of winging it, so. See, over the years, I've learned something. I was always a big advocate for things like SEO, social media marketing, and marketing in general. And I still am an advocate for it. It works. Don't get me wrong. But over the years, I started working with larger corporations. And corporations in every field, B2C, B2B, enterprise, consumer, just companies selling toothpaste. And I learned something that was really interesting over the years. No matter how much SEO you do or social media marketing you do, you only grow so much.

44:16that's not really where the revenue comes from. The revenue comes from all the shit that no one talks about that's not sexy, like partnerships and distribution deals. Like even for us, I've ranked for almost so many things on YouTube and Google. You know how many big corporations I've gotten from that content? Very little. But on the flip side, just being in business for a long time and doing things like, hey, let me network with Forrester and Gartner who send out industry reports. It's like, oh, cool. Here's an RFP for$20 million. Here's another one for$42 million. Here's another one for$5 million.

44:53It's a lot of the shit that no one talks about that's not sexy that actually drives the revenue for a lot of these corporations. For that reason, I've spent less and less time on YouTube marketing, Instagram marketing, SEO. And I'm not saying they're not important. You should do them. But what I found is the other aspects of business have a much bigger impact in the long run than just being like, I'm going to rank number one on Google for digital marketing agency. Can you break down the percentage of your business that comes from referral? It's a little bit more than 70%. Wow. It was 50 % last time we talked about it.

45:28Almost all of our business is coming from referrals. We think it'll get into the 90 plus percentile. And when I say referrals, we're bundling in client referrals, employee referrals, and RFPs. And employee referrals is once you start getting, what we found is once you start getting beyond 400 employees, you'll be shocked at how much revenue your employees bring. Oh, you work at this company? Oh, cool. I like working with you. Let me just hire you. What company are you at again? Cool. How do I get started? No joke. I'm like, huh. Hire smart people. You make money. This shit's great. And then client referrals, you do good work.

46:04Just like even if you sell a physical product, if people love it, they tell other people about it. Like fidget spinners was really popular at one point because everyone used it. Like, this is great. Next person buys it, right? And then RFPs are similar. Oh, you work at this company. You've done really good work for me in the past. How do I include you guys as a potential vendor or buy from you guys or whatnot? And if you look at how most big companies grow, it's usually some of those things. It's not because they rank number one on Google. It's not because they use some AI chatbot. It's not because they did a pay-per-click ad a specific way.

46:37And don't get me wrong, the AI chatbots, the SEO, the pay-per-click, the social media, it's all worth doing. But that's how you drive additional revenue. You got to figure out the boring, ugly channels that most people aren't talking about because that's where you drive a lot of revenue. So for example, you have a Salesforce marketing company, right? One of the best ways to drive revenue, because you're not competing with Salesforce. You're just a vendor. You go to all the Salesforce sales reps that are selling Salesforce products, and you incentivize them in an affiliate program to drive revenue.

47:07You know Marketo. That's how they grew. That's how they grew to over a billion-dollar company. Their revenue came from Salesforce's own sales reps. They partnered with them, gave them cash on the side, and it drove them a shitload of revenue. Again, ugly, not sexy, not a standard strategy, but those are the ways a lot of the big companies drive revenue. So kind of two-parter. One, Neil, for all the referrals, rooms you were in, et cetera, like how much of that do you attribute to the personal brand you had built? Almost zero. No joke. No joke. We'll talk to big companies. They'll be like, we don't give a shit about Neil Patel.

47:44You know what they say? Dude, we just did an RFP for a company that does around$9 billion a year in profit. Not revenue, profit. That's a lot of cash. You know what they said? we want to see the LinkedIn profiles for every single person who's going to be potentially working on our account. They don't care who Neil Patel is. You know, a lot of the people who sign up for us have never heard of my name and I'm like, great. Yeah, it sounds like the dream. And second, if you were a smaller agency again, right? Like, and for me in particular, heavy on the branding design side, what would you do to find those places and get in those rooms?

48:18I would do Partnerships. So for example, you do design work. Yeah. I would find out all the agencies that drive traffic and their customers could need design work. So for example, if you specialize in B2B or enterprise or just S &B or e-commerce, you can find all the agencies that do the work that you don't do. EX driving traffic or just managing, creating organic social ads that are funny like Harmon Brothers. And be like, oh, cool. Whenever your clients need design, check us out. Here we are. create a partnership paid on their website. They can promote you. You can promote them. And that's a great way to drive revenue.

48:54And again, it doesn't matter if it's B2B or B2C. You can drive revenue through non-marketing channels. You just got to start thinking outside the box. Okay. So this is a, we're 86 % referral based, and I've been trying to crack the code on outbound, and it's divergence of focus. So I'm really doubling down on referral and getting more referrals. why don't you just incentivize the people who are giving you referrals and if they give you x more to hit a certain threshold they get paid a kicker so that way you get more referrals my current 10 ongoing from the net profits as long as the client stays with us so it's a never-ending is it highly profitable after about 10 to 15 uh referrals they pretty much get a free outsource professional that's paid for no is it profitable for you yeah yeah so if you give if If someone gives you$100, you're paying out$10.

49:44How much of that is profit? About$20 after. So you're left with 20%. Yeah. So what you should do is scale them up. You get 5%. If you hit X amount of referrals, you can get 7.5. Then you can get 10. And then you can get 12.5. Scale them up. Incentivize them to keep driving you more and more. Are there any other creative methods that maybe I wouldn't ask ChadGBT that I want to come up with? Yeah, here. I'll give you a dopamine hit. Yes. That's what I'm here for. So actually, one of our friends, David Hensel, who's not here, he, have you heard of Clay.com? Okay, so check out Clay.com. And basically using that, he cuts 60 of his salespeople.

50:29And basically what he does with it, this is what you asked about outbound, since this is more outbound. You can, it would use ChatGPT. It'll come up with, like, you might have a list of prospects or partnerships people that you're looking to reach out to. They'll make a list of them. and then it'll make an automated kind of, hey, here's three bullet points that are unique to each prospect. You can send them out at scale and there's a couple of integrations. But just go check it out, clay.com. I see you nodding your head. Maybe you use, do you use it a lot? I don't know. You don't know. You're nodding your head.

50:54Okay, good. You make me feel good. Great. So go check it out. We've been using it and actually our salespeople have been like, oh, this is amazing. And they feel like they're like AI enhanced people now, which is good. Are there any places or any strategies in particular for referrals that come, that you already have in your ecosystem them or going to past clients that works or anything that you give them kickers incentives how do you recruit them are you sending out an email blast saying hey we got a referral program or anything like that i jump on people with on a call one by one and talk to them just like hey what's up have you ever thought about sending an email blast have not you should try that out yep keep doing the one-on-one calls but post on social media just do email blast have you ever created the marketing material for people so that way it's easier for them to get referrals and they know what to push in the messaging and the copy and all that.

51:40Brilliant. So one question was like, how do you retain the smart employees kind of a thing? Everyone wants to start their own agency. So over the years, definitely we are behind like some of the bigger brands. And once they're in a position, they either take the full time. So I make sure no one is on LinkedIn kind of a thing. And we are very, keep it very low scale. All right. A few questions. One, you pay them well? A lot well. Okay. Two, do you offer equity plans in your organization? I mean, I didn't know that I would grow this big. But you still can. So we do a few things, equity, incentives, and profit sharing.

52:21You combine those two things, they're part owners, and they stick around much longer. I have nothing to add. Because you have people in this room that work for you. No, because you said everything that's right. No, it's because everything you said is right. Oh, okay. Yeah. We appreciate you joining us for this session of Marketing School. Be sure to rate, review, and subscribe to the show and visit marketingschool.io for more resources based on today's topic, as well as access to more episodes that will help you find true marketing success. That's marketingschool.io. Until next time, class dismissed.

53:06.

From the publisher
Join Neil Patel and Eric Siu in an engaging live session at the Leveling Up Founders Event. Acquire valuable insights on harnessing AI across diverse business aspects, encompassing global expansion, talent acquisition, and more.  TIME-STAMPED SHOW NOTES: [00:00] - How we are expanding our Marketing School Podcast to exceed 100M Downloads [01:00] - How we use Programmatic SEO to increase traffic  [08:00] - Why AI isn’t the best tool for content creation [10:20] - How you should use AI in marketing besides creating content [11:00] - Grow your business and revenue by expanding globally, here’s why [14:34] - More ways to use AI for your business [17:15] - Why you should give something away for free to grow your business [19:16] - Hire the best people for your company, here’s how to find them [20:29] - Newsletters are making a comeback [23:10] - Eric Siu and Neil Patel answer questions on SEO, AI Marketing, Paid Ads, and more Links Mentioned in Today’s Episode: Don’t forget to help us grow by subscribing and liking on YouTube! Leave Some Feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with Us:  Single Grain << Eric's ad agency NP Digital << Neil's ad agency Twitter @neilpatel  Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

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