Neil Trusts Meta's New AI Agent More Than ChatGPT

21 Sep 2026 · 21 min · 9 chapters

Ask about this episode

Ask anything about it. ChatGPT or Claude reads this page and answers with the times it was said.

Connect VO and ask about every podcast you hear, including the moments you saved. Add to ChatGPT · Add to Claude

In short

Neil and guests discuss Meta’s new AI agent (Meta Muse) versus ChatGPT, focusing on “trust,” agent capabilities, and why more specific marketing content drives revenue. They also debate content formats (entertainment vs conversion), TAM targeting, and using credibility hooks in social videos.

Guest backgrounds

Neil Patel (marketer/creator; runs NP Digital; speaks to enterprise audiences). Other contributors are mentioned: “Eric” (podcast co-host/marketer), and Ryan Dice (marketer with an Instagram focused on scalable business/operating systems; 115k followers mentioned). GrokBot team/Cursor/SpaceX references are used as credibility examples.

Key claims

Meta Muse will outperform due to Meta’s user trust and access to large ad/customer datasets; OpenAI/Anthropic are “unknown” due to perceived data retention risks. Specific, revenue-driving content beats generic “best practices.” Enterprise buyers don’t respond to broad content; credibility hooks can improve conversions.

Notable examples

Experiments deleting ChatGPT history still returning data after 35–40 days; Ryan Dice’s “$20M+ tier list” style posts; Ecuador conference where broad content didn’t convert (2–3% recognized the agency); adding a secondary credibility hook (“I’ve worked with Fortune 500s”) in Reels/YouTube.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Meta Muse: A New AI Player

0:12 to 0:26

Discussion on Meta's AI, its competition, and trust factors.

“Drafting campaign copy, blog posts, emails, all in your brand voice.”

Meta Muse: A New AI Player

0:31 to 2:44

Discussion on Meta's AI, its competition, and trust factors.

“It competes with agents such as GrokBot.”

Analyzing Trust in AI

2:44 to 6:36

Exploration of trust issues with different AI platforms and personal experiences.

“So when you listen to these people talk, when you look at what they've built so far, I'm like, there's trust there.”

Insights on Content Strategy

6:36 to 8:14

Discussion on effective content creation strategies and examples.

“This one has, so that one, the tier one is 30 ,000 views, 9 ,000 over here and then 12 ,000 on this one metrics at 20 million.”

Insights on Content Strategy

10:22 to 10:53

Discussion on effective content creation strategies and examples.

“I particularly enjoyed their conversations around scaling a brand without losing what made customers care in the first place.”

Marketing Lessons from Ecuador

11:05 to 14:00

Sharing insights on marketing strategies learned from a recent conference in Ecuador.

“So Nick Shirley, he's the guy that exposes fraud on YouTube.”

The Importance of Audience Awareness in Marketing

14:00 to 16:40

Learn about the significance of understanding your target audience for effective marketing.

“Some of these shipping container companies generate billions and billions of dollars every single week in revenue.”

Credibility and Hooks in Content Creation

16:40 to 18:05

Discover how to leverage credibility and hooks to enhance content engagement.

“Okay, but first you have to put your microphone in front of you.”

Testing Marketing Approaches and Strategies

18:05 to 19:16

Explore the importance of testing different marketing strategies for better outcomes.

“And you know where I got this idea from?”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
Get VO free

Transcript

Automatic transcript. May contain errors.

0:00Eric Siu:You know that feeling when the strategy is done, the brief is written, everyone's aligned, and you realize someone still has to sit down and actually create all the content? That someone is you, and it's due tomorrow. Breeze Assistant can help. It works right inside HubSpot. Drafting campaign copy, blog posts, emails, all in your brand voice. All grounded in your actual customer data. So you don't just create content. You create content that converts. Check out HubSpot.com, the agentic customer platform for growing businesses.

0:56Eric Siu:It competes with agents such as GrokBot. It competes with agents such as Instinct. And so this is their foray into autonomous agents.

1:05Neil Patel:Yeah, so I've been playing with it a little bit. I know my team uses it quite frequently. It helps with a lot of basic tasks that you could have assistants do, such as emails and filtering and sorting. And it can do much more than that. But I was just trying to break it down on a very, very basic level that can apply to anyone here. The reason I think Meta Muse will succeed and actually do better than a lot of the counterparts, this is just my personal take, is Meta has trust. Say what you want about Meta and their lawsuit regarding exploiting or showing kids addictive content. Meta is a really big company.

1:49Neil Patel:I know that others are too, but they've been around for a long time and people already have a lot of sensitive information on meta. So they already trust them and people are worried about Anthropic and open AI and all these hacking concerns and safety. I've done experiments with open AI or chat GPT specifically where I deleted all my history and waited you know and deleted all the files and waited 30 days and it was still pulling stuff up that it shouldn't have been able to pull up you know 35 40 days later. they could claim that they're deleting all of it but my experience with some of these other platforms on a trust issue they're not at a place where I think people truly trust them where I don't really worry about that from Microsoft Amazon, Google, Meta I don't have those concerns but I do have those concerns with OpenAI, Anthropic Grok I would put as an unknown when it comes to a trust factor I'm not saying I trust it as much I don't trust it as much as a Facebook or Google or Amazon or Microsoft but I trust it more than an open AI and I trust it more than Anthropic

3:06Eric Siu:yeah so here's what I'll say I've become buddy buddies with the GrokBot people I've been like texting them right so they gave me their phone number so I'm just texting them and then I'm almost become like an official spokesperson for them unofficial spokesperson because they've been hooking it up with stuff right here's what I'll say about Mark so GrokBot real quick I trust GrokBot because when I talk to these people, they're the cursor team, basically. So the cursor team, the SpaceX team, when you listen to these people, I don't know if you listened to the Gwen Shotwell and Elon Musk interview with the All In podcast, because they had the conference earlier this week in LA, right?

3:40Eric Siu:So when you listen to these people talk, when you look at what they've built so far, I'm like, there's trust there. I would say with Meta, I think it's 3.5 billion people in the world use Meta products every day. So you can say, whether you like them or not, you don't trust them. The fact of the matter is, I think it's close to half of the world uses them every single day, right? Now, here's what I like. So Neil and I, we know this guy, Ryan Dice, right? He's a great marketer. And I think he's doing a really good job with his Instagram right now. In fact, Neil, I think the formats that he's using, I'm like, oh, clearly, I think you should be doing it, Neil.

4:13Eric Siu:I think I should be doing it as well. I'm speaking for you as well, right? And you can disagree with me. That's fine. Let me just show you what he has, okay? So Neil, I'm sharing my phone with you right now. those of you that can see my screen so this is my phone i'm in my phone right now i'm looking at ryan right and when i look at his videos you know he from my understanding and neil correct me if i'm wrong but he's very focused on this scalable business which is like helping other companies like with operating systems and things like that right and so you know a lot of his videos over here um i think you have what like what 800 000 followers or something on on instagram can be that Yeah, but yeah, I have more than him.

4:47Eric Siu:Yeah, so he has 115 ,000, right? And so he has like 20 ,000 views over here, 10 ,000 views, 16 ,000 views. And so when I look at these things, okay, 8 ,000 views. Here's the thing. If we look at this, do not hire a COO, attributionist scam, or expansion stage tier list. This is very niche specific content, right? He is trying to target a specific type of founder, I would say, right?

5:07Neil Patel:I don't think it's niche. I think he actually goes quite broad. I follow him. I've seen almost all his content.

5:12Eric Siu:I think he's going for$20 million plus founders when he does content like this, right? He is trying to say, hey, like different stages because he knows people are gonna grow into a certain stage, but he's just trying to show you the different, like we're talking about management here. We're talking about when do you hire a CEO or not? I don't think that's a very big tab, Neil.

5:28Neil Patel:It is, he's going after entrepreneurs. He's going after the whole market of entrepreneurs from everything that I can see.

5:34Eric Siu:Yeah, but what I'm saying here is that to me, it's a little more specific. Would you agree that it's a little more specific than how Hormozy targets with his content?

5:43Neil Patel:how Hermosi used to target in the past or now. Hermosi actually creates very specific content in today's world around like HVAC and service-based businesses. But I get what you mean. If you go back six months ago or a year ago, Hermosi's was more broad. I think Ryan, to be specific on Tam, I think Ryan goes after entrepreneurs and it's a pretty big category when you look at a population-wise. It's a, but the specific type of content that he's creating from a dollar perspective may not have the biggest tan.

6:16Eric Siu:Yeah, so Neil, let me show you some more examples here, right, just to make the case from my side, and then we'll go back into the Metamese thing real quick. So, if I look at this one, okay, marketing channels at$20 million tier list. Okay, clearly that's 20, Neil, you even like this one too. $20 million tier list, right? So he's targeting $20 million plus companies. Now, if you look at this one, blind ranking hires at$20 million in revenue, right? This one has, so that one, the tier one is 30 ,000 views, 9 ,000 over here and then 12 ,000 on this one metrics at 20 million. My point of saying this right now is I like his channel because even though the views are less, he is targeting specifically here.

6:51Eric Siu:And I think his formats, the target, the formats that he's targeting over here are really good, right? He's got reaction videos, tier lists and things like that. So I, with my muse, let me just show you what I did. Right. So my metamuse, Neil, I was just like, Hey, so my metamuse is called doo-doo. And so I just asked doo-doo over here. I said, hey, I want you to look at Ryan Dice's Instagram channel. And Ryan's overlay over here. Okay, here's a marking degree in four books. I was like, here's your version. A revenue agent degree in four bots. I'm like, okay, not bad. I'm not going to say it's great, right?

7:22Eric Siu:Not bad. Bad, better, best. Bad, better, and best marking habits from 200K to 20 million. That's Ryan's, right? My version might be bad, better, best, AI agent strategy, 200K to 20 million, bad, better, best. So at least this is less thinking on my side. I already know a format that works and I can take all the best formats that I like, all the best offers I like, or like whoever I think is a competitor and we can look at all their ad libraries. They have the largest corpus of data because they own meta, right? They own meta ads. And so for me, I'm able to do a lot more things that I can't do necessarily with the other agents.

7:55Eric Siu:And I also have connection to Tailscale. What Tailscale does, it's a little software that allows you to build like a private network of all the different devices that you have, right? So it could be your phone, your other computers and things like that. This allows Meta Muse to control all those other devices. And so I can do more ultimately. And so they've already got the network as well to Neil's point. They already have the trust. And if I want to grow my Instagram, I'm going to go to them first. If I want to grow my meta ads, I'm going to go to them first. If I want to understand who's performing really well from an ad library standpoint, they can do a deeper analysis there.

8:26Eric Siu:And so that's why I think it's good for organic social. and I think it's also good for page social as well.

8:31Neil Patel:Yeah, but to go back, and I think this is a problem with social media. If you look at the examples Eric gave and even a lot of the content Eric creates and even the content that I create, I think all three of us don't get specific enough. And I'm actually having this debate with my team. I have a call with them at 2 p.m. today about this in which it's still too broad. Like if you look at like the four best or marketing degrees, like this is not stuff that's gonna generate customers. And I think we're in a world or not even think I know we're in a world where people can get knowledge from anywhere.

9:06Neil Patel:They can get general knowledge from just chat GPT or Google or YouTube videos. But most of that stuff doesn't actually drive revenue. And I believe the more specific you get with your content, even if it drives one third, one fourth, one fifth of views, at least from our own data that we see, it just drives more revenue. Right? So instead of like, here's the best way to do GEO and get chat GPT to mention you. And I have some generic videos. I know Eric liked one of them and he even sent me one where my team messed up the labeling on one of the videos. So appreciate that, Eric, in which I did a video on AEO versus SEO versus GEO.

9:46Neil Patel:I still believe that was too generic. And I was telling my team, I'm like, we should be talking about how to do GEO in 50 different languages in 50 different countries on one domain or five different domains or stuff like that. Or, you know, how do you get chat GPT? How do you get chat GPT to pull from your regional brand instead of your international brand? And I think these are very specific problems that big companies have. They won't get tons of views, but you'll really see the revenue from that in the long.

10:19Eric Siu:If you're building an e-commerce brand, you should check out DTC pod hosted by Ramon Berrios and Blaine Bolas on the HubSpot podcast network. They speak with founders, marketers, creators, agencies, and platform experts about what it actually takes to grow a direct to consumer business from paid ads and influencer marketing to conversion, email, brand building, and consumer trends. I particularly enjoyed their conversations around scaling a brand without losing what made customers care in the first place. Listen to DTC pod wherever you get your podcasts.

10:47Neil Patel:Real quick, if you want to acquire customers faster and more efficiently this year with

10:53Eric Siu:the latest strategies and tactics, then check out singlegrain.com. That is my ad agency. Again, www.singlegrain.com. Check it out. And if it seems like a fit, we'll get in touch and help you with a free marketing plan. So two things I want to call out here. So I was listening to the Nick Shirley. So Nick Shirley, he's the guy that exposes fraud on YouTube. I was listening to his interview on the All In event this week, right? this morning when I was at the gym. And what's interesting is Jason Calacanis is like, hey, why put yourself into danger when you're exposing fraud? Like your physical body is there.

11:25Eric Siu:Like people want to like attack you and things like that. Why put yourself into danger? He's like, it gets more views, right? And so we're in a world right now where things get more views. People need entertainment. And I've seen it. Like I've seen people just doom scroll all the time, right? And so we kind of have to play into that. That's like just how the world works situation. But the other thing is, I saw this marketer who I think he does a great job, Alex Garcia. So he's getting, it's interesting. He hosted a dinner with a bunch of entrepreneurs, right? And a bunch of marketers. And everyone's, I think, is wearing a mic.

11:56Eric Siu:And like, everyone's getting recorded on the conversations they're having. So I'm not sure I would do that because I would rather have a more open conversation. Yeah, I don't, like when I host a private dinner, like I want to talk about stuff that won't get outside the room, right? So anyway, but he was just saying, look, man, like, let's say you're a creator and then you're used to getting, you know, 2 million views a video or something like that. And when you have a video that you put out there and it gets 100 ,000 views, you consider it bad because you've tried to sell on that video. That's actually a really good video, right?

12:22Eric Siu:So what I'm really trying to say here is like, okay, on one end, people have to create for other, to entertain almost the audience. That's one piece of it, which is why the formats work so well, which is why, Neil, when you and I just teach, those formats don't do well on Instagram, right? Or short form. They used to, but the algorithms have changed quite a bit because the stakes have changed in terms of what people want. But also the second piece too is like, if you have more followers, And followers aren't the main thing, but if you have more reach, I would say, in general, you can actually afford to go wider TAM sometimes, but sometimes you can try to sell on a video and you might get way less views instead of 2 million, you get 100 ,000, but that's still a pretty good video.

12:58So, yeah.

13:00Neil Patel:And I also think it's the type of business that you run to, right? If you're in B2C, I totally get the view game. And in B2B, it could be as well, because if your market is broad enough in B2B, like you're selling software for 50 bucks or 100 bucks, it's pretty broad. You may want to start going to a larger TAM. what I found at least with my business is our best clients are enterprise clients the churn is less no matter how much marketing that I do that is broad it doesn't cause them to convert the more specific I content I create the better off I do and a real life example of this is I just came back from Ecuador last night like no joke at midnight and when I was speaking in Ecuador I talk about how to do marketing in the new age.

13:47Neil Patel:There's a lot of companies there. Ecuador has roughly$80 million population.

13:55Neil Patel:A lot of the banks were there. A lot of the car manufacturers were there. It was just a lot of logistics companies. And you'd be like, logistics? There's money in logistics. Some of these shipping container companies generate billions and billions of dollars every single week in revenue. and it was an expensive conference. So it was pretty much pure enterprise. A lot of telcos were there, et cetera. Even after my presentation, you want to know that when I was talking to most people, how many of them do you think knew I had an agency? If you had to take a guess, Eric. Maybe 25%. Eric's very nice.

14:33Neil Patel:It was probably if I had a guess closer to like 2 % or 3%.

14:37Eric Siu:Wow, 2 % or 3%. That's crazy.

14:41Neil Patel:And they follow me. They see a lot of the broad content. Not one of them in the room hired us. Okay? Not in the past. They weren't even thinking about us current. They look at me as a personal brand. And when I talk about my ad agency, NP Digital, which is one of the reasons why I speak at all these events because it gets the name more out there, they think that it's great education and it helps them figure out where to go in the future with their other ad agencies and prospects. I even met one of the guys who runs Omnicom for Ecuador, which Omnicom is one of the largest agencies. He's like, oh, I didn't know you had an agency.

15:20Neil Patel:And the main point I'm making is depending on who your ideal audience is, like mine is enterprise, and I'm trying to go up to larger and larger organizations, because Accenture does not look at us as enterprise. It would look at us as maybe mid-market. Because for Accenture, a decent contract is maybe$10 million. A larger contract starts getting into the nine figures. We're not enterprise if you compare it to how much Accenture charges. But if you look at Accenture, even though they're posting all this type of content online and you should do marketing, when you go too broad, it doesn't cause Accentures of the world to be worth$200 billion.

15:58Neil Patel:You have to do very specific marketing to your ideal customer to really grow if your goal is enterprise. But I would say it's different if your goal is a bigger TAM from a population perspective, like selling toilet paper or selling to SMBs versus going after very specific pool of people. and there's a much smaller pool. And to use Ryan as an example, his population TAM of going after entrepreneurs that are doing 20 million plus in revenue is much bigger than my TAM where we're looking for companies ideally generating at least a billion dollars in revenue a year or more.

16:37Eric Siu:So I have an idea, Neil. Do you want to hear the idea?

16:39Neil Patel:Uh-huh.

16:40Eric Siu:Okay, but first you have to put your microphone in front of you.

16:43Neil Patel:Okay.

Read the full transcript

16:44Eric Siu:All right, there we go. All right, so I had a guy, his name's Ryan Toe, very smart social media strategist, right? And he's done really well with his Instagrams. And he's like, you know what your problem is? And I'm like, what's the problem? So he did an audit for me, right? And I think this audit applies to both you and me. And so he's like, the problem is both you and Neil, so he spoke about both of us, is you two have credibility. He's like a young person like me, because he's in his early or mid 20s right now, we don't have credibility. So we have to do all this other stuff and like formats and we have to record in all these different ways and like record like you're in the shower, maybe you're in the airplane or whatever, right?

17:15Eric Siu:The more interesting it is, like whatever, you're on the toilet, whatever, right? He's like, but you're missing something. I'm like, what am I missing? Right? So he sends me this audit document. And he's like, you can lead with a hook to get people in, but you should have a secondary hook. I'm like, what's a secondary hook? He's like, because you have credibility, it's like, hey, okay, you know, chat GPT-6 Astra is amazing. You know, by the way, my name is Neil Patel, and my company, MP Digital, has worked with Fortune 500s or da-da-da-da-da, right? For like a quick one-liner. He's like, that helps people understand who you are, and then you can go into the video.

17:46Eric Siu:And I'm like, doesn't that drop the retention. He's like, doesn't matter because you're trying to get more sales at the end of the day, right? I'm like, huh. So I just started doing that recently. I don't know how that's going to go. But my sense is like, it's starting to feel more natural because I do see people include that sometimes. I'm like, yeah, why aren't we not doing that? I'm like, maybe you can do it too. So I'm just going to pass it over to you. You do it if you want.

18:05Neil Patel:No, I already do it. And you know where I got this idea from? You. You told me to start doing it on YouTube. I've been doing it for six months.

18:13Eric Siu:Not on YouTube for IG Reels. On YouTube, I told you to add the mid-roll. So I watched one of your videos recently. You put the ad at the end. I like to put it at 25%.

18:21Neil Patel:We don't do end. We don't do mid-roll. We don't do beginning. We do wherever it fits naturally. So what we found is with YouTube, we see a massive drop-off the moment we say it. But we still say it, and we say it wherever it's natural or it makes sense. But we don't do it on Reels like you're saying.

18:41Eric Siu:Yeah. So he brought that up on Reels. And so first I thought it was a little awkward, but I started doing it a little. I need to do it. I need, I just started testing this, right? I'm going to need to test it a lot more. But once he brought that up, I started noticing some other people that do it. I'm like, it is actually fairly natural to see it. And so once they watch like, I don't know, seven or 14 of your reels or whatever, and they've seen that enough times, like they should remember that you have an agency. So my bet is like, that's worth testing. If we come back to this in a year, maybe that two to 3 % number is maybe like 10%.

19:08Neil Patel:Yeah, yeah, no, I think it's worth testing. All right, so anyway, guys, that is it for today. We hope you enjoyed it and we'll catch you tomorrow.

From the publisher

Growth Newsletter: https://levelingup.beehiiv.com/subscribe

Need marketing help? Visit: https://www.singlegrain.com/ and https://npdigital.com/Want to recruit great marketers? Find them here: https://marketingschool.io/hire

Eric and Neil open on Meta Muse, Meta's new autonomous agent, and Neil explains why he trusts Meta with it more than OpenAI or Anthropic: Meta has held everyone's data for years and people already live inside its products. Eric shows what his own Muse did in minutes, pulling Ryan Deiss's best Instagram formats and rewriting them for his channel, and argues that formats are now the job. Then the real debate: Neil says almost all of their content is still too broad, that specific content for a specific buyer drives revenue even at a fifth of the views, and that a room of enterprise marketers in Ecuador proved it when two or three percent knew he ran an agency. They land on a secondary hook, one line that says who you are and what your company does, placed wherever it sounds natural. A practical episode on trust, formats and making your content pay.

Key takeaways◾Trust decides which AI agents win, and Meta starts with more of it than the labs◾Let an agent keep your format library fresh so you can just record◾Specific content converts; add a one-line credibility hook so buyers know who you are

Chapters00:00 Meta Muse: Meta's autonomous agent00:34 Why Neil trusts Meta more than OpenAI02:35 Eric, the GrokBot team and Ryan Deiss03:49 Ryan's Instagram: niche or broad?05:46 Tier lists and reactions: the formats that work06:49 Eric's Muse rewrites Ryan's formats08:01 Neil: all three of us are still too broad09:50 Danger gets views: Nick Shirley10:47 A 100K-view video can be a great video11:44 Ecuador: 3% of the room knew Neil had an agency13:25 Accenture, TAM and who you're really selling to15:22 The secondary hook: say who you are16:50 Where the mention goes: wherever it's natural17:27 Test it: from 3% to 10% in a year

More from Marketing School - Digital Marketing and Online Marketing Tips

All 935 episodes
Neil Trusts Meta's New AI Agent More Than ChatGPTMarketing School - Digital Marketing and Online Marketing Tips · 21 min
Listen in VO