SearchGPT gives brands 4x more referrals vs. Perplexity, How Scribe Publishing went from $21M to bankrupt to back, 1 Instagram reel on 2.5k followers = 950k views!?, and more

29 Oct 2024 · 17 min

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Marketing School Podcast Episode Summary

Podcast Title: Marketing School - Digital Marketing and Online Marketing Tips Hosts: Neil Patel and Eric Siu Episode Title: SearchGPT gives brands 4x more referrals vs. Perplexity, How Scribe Publishing went from $21M to bankrupt to back, 1 Instagram reel on 2.5k followers = 950k views!?, and more Episode Number: #2851 Episode Description: The hosts discuss AI’s impact on search engines, lessons from business failures, innovative marketing strategies, and AI's effect on productivity and societal progress.

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Time-Stamped Show Notes

(00:00) SearchGPT and Referral Metrics

  • Discussion: SearchGPT reportedly generates four times more referrals for brands compared to Perplexity.
  • Insight: The hosts express skepticism about SearchGPT's capabilities and suggest it may not be ready to compete with established networks like Google.

(01:32) Scribe Publishing's Journey

  • Background: Scribe Publishing, co-founded by Tucker Max, experienced a dramatic fall from $21M in revenue to bankruptcy and then a comeback.
  • Key Takeaways:
  • Management Issues: The CEO became involved in embezzlement, leading to the company's collapse.
  • Hiring Caution: Trusting gut feelings during hiring processes is crucial; hiring friends can lead to conflicts of interest.
  • Sales Strategy Failure: Relying solely on a co-founder for the sale of the company led to significant losses in potential valuation.

(07:05) Instagram Reel Insights

  • Case Study: An Instagram reel generated 950K views from an account with only 2.5K followers.
  • Findings:
  • Engagement metrics were notable despite the account's small size.
  • Highlights the effectiveness of working with 'nano' influencers for brand awareness.

(08:58) Insights from 500k AI Overviews

  • Analysis Overview: Correlation observed between high organic traffic and AI overview citations.
  • Key Insight: High-traffic domains tend to be cited more in AI-generated overviews; optimizing for organic traffic is crucial.

(10:07) Marc Benioff on AI

  • Statement: Marc Benioff warns about the overhyping of AI technologies, attributing some blame to Microsoft.
  • General Consensus: While AI has significant potential, its current capabilities are not yet fully realized.

(14:11) Conclusion

  • Final Thoughts: The hosts encourage listeners to rate, review, and subscribe to the podcast for more marketing insights.

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Key Concepts and Discussions

AI and Search Engines

  • Skepticism of New Technologies: The hosts emphasize that new technologies often take time to mature and compete effectively against established players.

Lessons from Business Failures

  • Importance of Leadership: A company's fate can hinge on the competence and integrity of its leadership.
  • Gut Instinct in Hiring: Trusting one's instincts in hiring decisions can prevent costly mistakes.

Innovative Marketing Strategies

  • Influencer Marketing: The rise of nano and micro influencers presents new opportunities for brands to reach audiences effectively without huge budgets.

The Future of AI

  • Productivity and Growth: The potential for AI to enhance productivity is acknowledged, with a long-term perspective on its transformation in business operations.
  • Cautious Optimism: Technology may not be perfect today, but it is likely to evolve into a crucial asset for businesses in the future.

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Key Takeaways

  • Trust Your Gut: When hiring, trusting your instincts can save you from future turmoil.
  • Innovate with Influencers: Smaller influencers can offer significant reach and engagement—don't overlook them.
  • Acknowledge AI's Journey: AI is being overhyped currently, but its benefits will materialize over time.

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Feedback and Engagement

  • The hosts encourage feedback on future topics and invite listeners to share their thoughts on the episode and what they'd like to hear next.

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For more information, visit [Marketing School](https://www.marketingschool.io).

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Transcript

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0:00Do you think Search GPT is going to crush Google? No, because I haven't even used it yet. I think people are going to be frustrated that it doesn't have the basic search functionality. Have you used it yet? I don't even know it was out. I have not used it yet. Yeah. I just, I think it's too hard. My buddy has a, what do you know, beta account or whatnot? And I've used his, you know, when I was with him and I was able to use it and play with it. Yeah. Beta, alpha, or whatever you want to end up calling it. But he was able to have access. I myself have not had direct access to it. I just think it's too early right now.

0:33We've said this time and time again, in the short term, AI is overhyped. In the long term, it's going to meet the hype. We're adapting over time, but I think it's just one foot in front of the other each day, and that's all you can do. Yeah, and everyone believes, like, oh, this new company is going to come around, and they're going to crush these big old giants. I'm like, it doesn't work that way. TikTok and Instagram did not crush Facebook.com. I'm not talking about Meta the company, but Facebook.com is up and running, kicking, and still making a crap ton of money. Yeah. Agency owners. If you want to grow faster, my partner, Neil Patel and I, we are hosting live agency owner workshops in Beverly Hills, and you're going to learn how to get more clients.

1:09You're going to learn how to take yourself out of the day to day. You're going to learn how to recruit the right people, and you're going to be hanging out with like-minded people such as yourself. So if you want to learn more, just go to marketingschool.io slash agency. Again, it's marketingschool.io slash agency, and we'll see you on the other side. Okay. So let's do another one. Did you hear about the story with Scribe Publishing, how they went from 21 million in revenue to bankrupt uh scribed or scribed scribe publishing so they did uh david goggins book he can't hurt i think it's he can't hurt me or something it's not that site that would just like scrape documents no no no no that's great that's scribed okay so scribe publishing so you know you remember tucker tucker max yeah so this is his company so they it was him and another guy um god i forgot the other guy's name but then they hired another guy, right?

1:54This guy, um, Javon or whatever. Right. And, um, he wrote this entire story. It's on tucker max.com, but it talks about how they went to 21 million in revenue. They were well on their way to a hundred million in revenue. And then they had the CEO. Right. Um, and then what happened was the, um, one of the co-founders left and then the CEO like freaked out. And then, um, basically the CEO started embezzling and started like taking money from the company and everything, everything started falling apart. And I think, um, something happened with his family or something. And so he just went like crazy.

2:21Right. And so I'm just kind of going here. I just want to call out a couple of things that, um, some key takeaways for people. Um, but the whole idea here is that I think with Tucker, he saw some red flags with the CEO. He didn't act on them. It's kind of similar to me where I've seen, you know, you've heard my stories in the past where I've hired like GMs before, but I knew something was off. And so one of the key lessons here, and he's kind of calling it out too, is if you have a gut feeling about any hire, that gut feeling when you're about to hire them, act on that gut feeling because that gut feeling comes from experience.

2:54And what do you think about that? Because I just think that when you don't act on the gut feeling, 100 % of the time, it will hurt you. I agree with that, especially on firing. I don't believe in the IBM philosophy, you know, when someone made that$100 million mistake at IBM and the CEO is like, oh, you need to spend$100 million training them, you know, why would get rid of them. Like, no, they keep making mistakes where they suck fire and just put someone in who's competent right away. And the other thing too, is I don't know if this guy was experienced with books, but like, you've been pretty good about hiring people that have been there, done that I've been more experimental.

3:28And this is a case where he was a little too experimental, I believe. And so he hired this guy and like, they became good friends and everything. And it seemed like he was a competent operator, but at the end of the day, I, it didn't seem like this guy could maybe take the company to the next level, which is why he maybe she started doing all these crazy things. So I think my take on it with my experiences and reading this is like, you know, there's a difference between a friend and someone that's very competent to run the company. And you have to trust that as well. You have to trust your gut on that.

3:55And the other thing, the third thing over here is that they were trying to sell the business. And this guy, Javon, he said, Hey, so Javon was emphatic about him handling the entire process of selling the business. So not hiring a broker because he said that they would take too high of a fee and slow things down. And so Zach, Zach is his name, Zach and I let Javon handle the sales process himself. And if there was a single critical decision that contributed the most to the scribe collapse, this was it. Right. And so basically they were trying to sell the company. It could have sold it for like 60 inch or so.

4:27He's like, yeah, we're going to sell it for 60. Don't worry. And then it became like 40 and then became like 20 or whatever. And then it basically became like nothing. Right. And so the key thing here is this is again, trust someone that's been there, done that, right? Don't just trust someone for their word. And, um, I think for me, especially, I tend to place a lot of trust in people, but now I've learned over the years that you got to trust and you got to verify. Right. Um, as I was reading this, I would say, so I know Tucker and I think he's a great guy. He's a great writer as well. Um, as I was reading it, I was like, okay, at the very end of it, he takes responsibility.

4:56He's like, yeah, like, you know, most of this is my fault. Right. I just wanted to remind everyone that like, if it's your company, it's all your fault at the end of the day. Now, is he going to start the company up all over again? And so it got bought by Enduring Ventures, which I remember the dinner we're at. You sat next to this tall guy, Siava. Remember that guy? The HVAC guy? Yeah. He was next to me. So he bought it. Yeah. So his firm, Enduring Ventures, he's partnered with a guy named Xavier. So they bought it, I think, for pennies on the dollar. And then Eric Jorgensen, who wrote the almanac of Naval Ravikant, who's speaking at the YPO Global Marketing Summit, he's now the CEO.

5:31And I think he bought him with some money too. So I think they bought it for pennies on the dollar. but um this is a business that could have sold you know for probably 60 at least um if not anywhere from 40 to 60 million it would have changed tucker's life uh but instead you know it didn't work out and you're saying david goggins his book is published by him uh-huh yeah so they by the way like a bunch of people paid them and then all of a sudden they're like hey we can't fulfill your book and we can't give you a refund oh so it's tough yeah but now it's all fixed because someone bought it now it's all fixed and they have a lot of talented people writing these books it's not a problem with the business.

6:01It was, the problem was, was it does matter. Like people are like, Oh, CEOs are overpaid. It's like, it does matter who's running the ship. Yes. A bad manager just creates chaos with an organization. And if they're toxic, well, they bring tons more toxic people with them. Tell me about it. Yeah. All right. Quick note. This is about my company. It's called Single Grain and Single Grain is an ad agency where we're focused on driving innovation. We'll talk about a couple of new strategies. And if you need help with marketing, great. If not, here are a couple of new strategies that you should try out.

6:32One is programmatic CRO. So we are doing programmatic conversion rate optimization on our site. So it's building products that will automatically optimize your site to increase conversion rates. We're also auto-optimizing, auto-updating from an SEO standpoint. And we're constantly thinking about what else we can do in terms of enriching the visitors that are hitting your website and also tailoring custom messages for them using AI. And so there's a handful of things that we're doing from a marketing standpoint. and our mission is just to drive more innovation. So if you want to learn more, just go to singlegrain.com, grain like rice.

7:03So singlegrain.com to learn more and we'll see you inside. There's one here where we talked about the attention, just attention itself doesn't matter, but there's this post over here from Sarah Adam, who's head of partnerships and influence of marketing at Wix. So this case study, one IG reel got 950K views, okay? But the influencer that they used here was, this influencer has 2 ,500 followers on Instagram. Average reel views, 2200, engagement rate, 3.88%, right? So what they did was they're like, okay, we're going to spend 1 ,000 to just pay for the IG reel, right? Including promotional rights.

7:36And they spent 2K boosting it to meta. And then the goal was brand awareness, right? Which is kind of like, all right. But results here, 950K views, 31 ,000 likes, eight comments, engagement rate, 3.31%. So what she's saying here is this is one example demonstrating the value of working with talented nano influencers. When I started working with influencers three years ago, my discovery benchmark was 20k followers. So he's basically saying like, now you can work with influencers that are even smaller. Now, again, this 950k, who knows what sales it led to? This kind of looks like a vanity metric, but at least we know that this is possible.

8:09So that's a good thing. It is. And I posted some data on this a long time ago on X. Oh, and Elon retweeted it? That was a different one. But we took a lot of the influencer data from a company called Legion Athletics. it's extremely profitable for them. Why? Because they focus on nano and micro influencers and they focus on just scaling them up and they're much more flexible on the deal structure while the bigger influencers just want a ton of cash. The micro influencers are, the nano influencers are grateful for anything because they don't get anything. Yeah. You just need a ton of them. The problem isn't making it profitable.

8:45The problem is it's just logistics. Imagine when you have agents that can do this for you, that can set up these for you. Hopefully they'll be accurate, but I agree with you within a few years. Yeah, we'll get there. Kevin Indig has this one on, he analyzed 500k AI overviews. So let's reset this one. So here's what you can learn from analyzing 500 ,000 AI overviews. So there's a strong correlation between organic traffic and AIO, so AI overviews presence, indicating a strong link between high traffic domains and AIO citations. Even when Wikipedia and YouTube are removed, organic traffic remains a significant factor.

9:18Weak correlation between common crawl data and AI overview visibility. Makes sense because Google relies on its own index for AIOs. So basically he's saying, raking well organically is a major factor in being cited in AIO reviews, though not the only one. Meeting user intent and having relevant content for specific passages in AIOs is key too. So yeah, this data source is from Surfer. What are our thoughts here? I agree with that. We're seeing sites that are really well optimized getting more traffic because of AI overviews because of the citations. Yeah. Citations, so high traffic domains, right?

9:52Because if you have a high traffic domain, you've already gone through all of Google's filters, right? You pass the filters. Same thing with the citations as well. So it makes a lot of sense. I don't even think, I mean, 500K is a good sample size. So good job to Kevin and Surfer here. So that's what it is. Yeah. And Mark Benioff recently even said AI is overhyped and Microsoft is partly due to blame because of that. Why does he say Microsoft is to blame? I'm assuming because of chat GPT and everything that is pushing on the market. Yeah. But when you're looking at AI, Benioff and others, including Eric and I, none of us are saying that AI isn't here to stay.

10:31And we all believe it's very valuable. but people act like ai can solve all their problems that's not the case today the technology is really far from being amazing it's great already and it's shocking what it can already do but you just have to be patient and wait four or five years for it to really be great yeah you know i mean i listened to a couple interviews with jensen huang recently or huang um and i think you know this stuff is going to get crazier and crazier like the amount of people that are spending on infrastructure right now. For that gigacluster, that's what they call it, that Elon stood up, it took him like 19 days.

11:06He's like, dude, that usually would take years for people to stand up. One year. He said one year, it took Elon 19 days. 19 days. And then he has a team for it, right? So it's just astounding. But my point of saying all this is that there's going to be a lot more resources being poured into infrastructure, and NVIDIA will probably continue to go up for the next couple years or so. And look, we're saying in the short term, it's overhyped, but we do both believe in the long term, our businesses are going to be pretty affected by it. In a good way. That's what I think. If you've ever built a website, you know how tough it can be to keep a strong design while ensuring site performance is fast.

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13:13Shopify lets you easily create email and social media campaigns to reach customers wherever they are, whether they're scrolling or strolling. If you're ready to sell, you're ready for Shopify. Turn your big business idea into with Shopify on your side. Sign up for your$1 per month trial and start selling today at Shopify.com slash marketing school. Go to Shopify.com slash marketing school. Shopify.com slash marketing school. Yes, I think it's going to help. You know, he said something too. Like my kind of stance on like, okay, these AI agents is like, you know, we can only afford to hire like the best people.

13:48but Jensen's take on it is like, okay, we're at maybe 20 ,000 people right now at NVIDIA. Maybe we get it to 50 ,000, but maybe we add another 150 ,000 agents and we'll be way more effective. And so his whole take is like, everyone will learn how to use these agents and we'll all be more effective. It's not that a lot of people are going to lose their jobs, which I think is a lot more optimistic. And I like that. I also think he's much more realistic about it. I think Sam Altman's other extreme on it's going to replace a lot of stuff. And I do believe it is going to replace certain industries, but the technology just isn't there.

14:22The quality isn't there where it can just replace tons of people's jobs. And AI agents is just another word of saying you're going to have a buddy or assistant next to you that's going to help you accomplish a lot of your things, which is how a lot of people are going to operate. And sure, these agents can go and get things done even when you're sleeping and pretty much be a quote unquote virtual employee or AI employee. You're also going to see, though, individuals in an organization being paired with AI that's already trained by that organization for them, and it's going to help you do your job better.

14:57I think we're just going to become a lot more productive, and entire society will benefit from it. And then also, I think society will just become more prosperous. But that's happened over and over, right? You go from all the ages we've been through. You have the industrial age, right? You have the gilded age, right? I don't know how many ages there are. There's a lot of ages that we've been through. And each time a big technological shift happened, we all got richer from it. But the ages are getting shorter and shorter now. Like, would you rather be a king from 500 years ago or be like, you know, just someone making like a mid-level salary right now?

15:31I'd rather be that person making a mid-level salary. Oh, I would want to be the king. Why? Have you seen? Okay, I've seen documentaries on the castles. Do you know how bad it gets? From 500 years ago, I don't think they had toilets. so the toilet all the poop starts to build up in the castle see you don't know that and then also also like the food starts to rot and everything it's not nice like there's rats everywhere like when you're sleeping it's not a good life no i i wouldn't want to be a king 500 years ago and the main reason being for that is yeah people are after you and you're gonna eventually yeah exactly so like you're look we've net net you know everyone complains about the rich getting richer and everything like yes that's true there's a gap but like we are continuing to become more wealthier that's true yeah hopefully yeah we're knocking on wood we're hoping everyone in this world starts doing better so that is it for today guys uh please don't forget to review subscribe and go to marketing school.io slash agency if you want to learn more about the agency owners association and we will see you later in fact you know i'll tell you what neil and i will be recording in germany i didn't even tell him this yet we will be recording in germany i found a podcast studio so you know that's another way you can make the most of your trips um so yeah bye

16:44Thank you.

From the publisher
In episode #2851, Eric Siu and Neil Patel discuss AI’s implications for search engines like Google, the lessons learned from business failures, innovative marketing strategies, and the impact of AI on productivity and societal progress.  Don’t forget to help us grow by subscribing and liking on YouTube! Check out more of Eric’s content (Leveling UP YT) and Neil’s videos (Neil Patel YT)  TIME-STAMPED SHOW NOTES: (00:00) SearchGPT gives brands 4x more referrals vs. Perplexity  (01:32) How Scribe Publishing went from $21M to bankrupt to back (07:05) 1 Instagram reel on 2.5k followers = 950k views!?  (08:58) Insights from 500k AI overviews (10:07) Marc Benioff warns that AI, while useful, is overhyped and partly blames Microsoft (14:11) That’s it for today! Don’t forget to rate, review, and subscribe! Go to https://www.marketingschool.io to learn more!   Leave Some Feedback: What should we talk about next?  Did you enjoy this episode? If so, please leave a short review.   Connect with Us:    Single Grain << Eric’s ad agency NP Digital << Neil’s ad agency X @neilpatel X @ericosiu

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SearchGPT gives brands 4x more referrals vs. Perplexity, How Scribe Publishing went from $21M to bankrupt to back, 1 Instagram reel on 2.5k followers = 950k views!?, and moreMarketing School - Digital Marketing and Online Marketing Tips · 17 min
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