Small businesses pull back on hiring

3 Dec 2025 · 25 min

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Marketplace Podcast Episode Notes: Small Businesses Pull Back on Hiring

Episode Overview

  • Title: Small Businesses Pull Back on Hiring
  • Host: Kai Ryssdal
  • Date: December 3
  • Main Themes: Mixed economic sentiments among small business owners, hiring trends, consumer behavior, and retail innovations.

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Key Points

  1. Current Economic Sentiment
  2. Small business owners exhibit mixed feelings about the economy.
  3. Economic actions diverge from sentiments; hard data shows a pullback in hiring.
  1. Hiring Trends
  2. ADP Report: Businesses with fewer than 50 employees cut a net 120,000 jobs in November.
  3. General Job Market: Overall, the economy lost 32,000 jobs, indicating potential instability.
  1. Insights from Small Business Owners
  2. Interview with Anna Hammond (CEO of Matriarch Foods):
  3. Business is stable with a potential for hiring, despite inflation concerns.
  4. Customers are becoming more cautious with spending.
  • Tom Sullivan (U.S. Chamber of Commerce):
  • Mixed feelings about small business confidence; a decline in reinvestment plans raises concerns.
  • Holly Wade (NFIB Research Center):
  • Slowing hiring in service sectors contrasted with labor shortages in construction.
  1. Real-Time Hiring Data
  2. Homebase Insights:
  3. Small businesses are significantly reducing hiring and working hours, suggesting upcoming challenges.
  1. Consumer Financial Products
  2. Buy Now, Pay Later (BNPL) Services:
  3. Growing popularity; over $1 billion spent on BNPL during Cyber Monday.
  4. Benefits consumers by allowing payments over time without interest, boosting retailer sales.
  1. Retail Dynamics
  2. Retailers benefit from BNPL arrangements, improving conversion rates and reducing abandoned carts.
  3. Retailers pay fees ranging from 2% to 8% for BNPL services, higher compared to credit card processing fees.
  1. Import Prices and Economic Effects
  2. Import Price Index (September data):
  3. Overall import prices remained stable, with notable variances in categories excluding fuel.
  4. Tariffs impact prices; manufacturers face increased costs for raw materials.
  1. Climate Policy and Cap-and-Trade
  2. Discussion on regional cap-and-trade agreements for carbon emissions.
  3. The Regional Greenhouse Gas Initiative (RGGI) has reduced emissions successfully but faces political challenges.
  1. Personal Stories and Local Business Resilience
  2. Hannah Berniske (Cold Mountain Art Collective):
  3. Successful holiday season; reshaping business to focus on studio space rather than large retail.
  4. Community support is strong, with increased foot traffic and repeat buyers.

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Economic Indicators

  • Stock Market Performance:
  • Dow is up 408 points.
  • Mixed results in the airline sector; Delta Airlines noted financial losses due to a government shutdown.

Summary The episode delves into the complexities of the current economic landscape for small businesses, highlighting hiring trends, consumer behavior shifts, and innovative retail strategies. Insights from various industry experts and small business owners provide a nuanced view of resilience amid challenges. The discussions around BNPL services, import prices, and climate policy illustrate broader economic themes influencing the market.

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Additional Resources

  • Sign up for the Marketplace newsletter for daily economic insights.
  • Visit [Marketplace.org](https://www.marketplace.org/) for original reporting and financial literacy content.

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This structured format presents a comprehensive and accessible overview of the episode, encapsulating key discussions and insights while providing a clear narrative of the economic landscape for small businesses.

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Transcript

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0:00This Marketplace podcast is supported by Wealth Enhancement, who understand that dreams don't happen by chance, it takes a plan. They're ready to build your wealth blueprint for retirement, investing, taxes, and everything else your financial life brings. It reveals gaps and highlights opportunities you may have missed at no cost to you. Find out more at wealthenhancement.com slash blueprint.

0:50Oh, oh, oh, O 'Reilly.

0:58In which we go looking for the canary in the economic coal mine. From American public media, this is Marketplace.

1:15In Los Angeles, I'm Kyle Rizdahl. It is Wednesday today, the third day of December. Good as always to have you along, everybody. We are agreed, are we not, that the labor market is the whole deal right now, yes? Sure, inflation, but people working in this economy are uneasy about their prospects. Companies are adding fewer jobs, and the Federal Reserve, as you know, has made clear its heightened interest. Also, and not for nothing, we're a couple of months behind on actually measuring the American job market. So, of necessity, as we have talked about, private data is playing a more important role.

1:53To wit, the private payroll processing company ADP told us this morning that by its count, this economy net-net lost 32 ,000 jobs last month. For small businesses, though, that's companies with less than 50 employees, they lost 120 ,000 jobs. What, you ask, might we learn from that? Marketplace's Sabree Beneshaw has the answer. Anna Hammond is CEO of Matriarch Foods, which employs four people. They take surplus crops and byproducts and turn them into finished food, like pasta sauce and even meal kits for emergencies. I asked her, how is business? Things are OK, actually. She's even considering adding more employees.

2:36Tariffs haven't been an issue for Matriarch. All of the vegetables are U.S. grown. Inflation, they've mostly dodged. Because we work with byproducts and surplus, you know, our costs are less. But Hammond can sense a change in buyers. People be much, much, much more careful with the dollars that they're spending. Still, for now, Hammond is optimistic, as are many small business owners, according to surveys by the U.S. Chamber of Commerce. The small business economy is holding steady. Tom Sullivan is senior vice president for small business policy at the chamber. Confidence in their businesses and their ability to succeed continues to be heightened.

3:20But here, too, it is a mixed bag. We are seeing a decrease in plans to reinvest in business, and that scares us, quite frankly. The National Federation of Independent Business Research Center also surveys small businesses. It also found a mixed bag. Service businesses, for example, have slowed down on hiring people, but construction can't find enough people. Which, in combination, you're not looking at a lot of job growth. Holly Wade is executive director at the Research Center. But so often, in business as in life, what people say they feel is different from what they do. A company called Homebase runs payroll for 150 ,000 small businesses and has real-time data on what they are actually doing around hiring.

4:06From our vantage point, small businesses are absolutely pulling back on hiring and hours worked in a way we haven't seen the last three years. John Waldman is CEO of Homebase. Small businesses are leading indicators of what our medium and larger business is going to do later. He says a lot is going to hinge on how well this holiday shopping season goes. In New York, I'm Sabri Beneshaw for Marketplace. On Wall Street today, here's the logic. A weaker job market, see also that ADP number, means the Fed is all but certain to cut rates when it meets next week. Classic trader bad news is actually good news thing.

4:45We'll have the details when we do the numbers.

5:14back in the day it was called layaway but it's gotten a rebrand buy now pay later bnpl for short is booming you make a payment up front maybe 25 of the full purchase price regular payments thereafter, generally without interest. And there is lots of consumer interest, if I may say. BNPL topped a billion dollars for the first time this past Cyber Monday, up more than 4 % over a year ago. It's offered, usually at checkout, by payment providers like Klarna and Affirm and PayPal, also by retailers themselves. Makes sense for consumers, obviously. You get your thing before you've paid for the whole thing.

5:54But as Marketplace's Mitchell Hartman reports, there is a business model side to this thing too. Buy now, pay later is a pretty good deal for consumers. You get the goods you want right away, but you're only out a fraction of the price. You can spread the payments out for when future paychecks are coming in. There usually aren't fees and the debt doesn't grow with interest. Here's Duke business professor Manju Puri. How does this work? Because the consumer is getting zero interest loan. We know there's supposed to be no free lunch in finance. So So someone is paying for this, who's paying for it and why?

6:30The answer, both the retailer and the payment provider have skin in this game. Retailers pay a fee to the payment provider on each transaction, explains Grace Broadbent at eMarketer. Buy now, pay later fees range between 2 to 8 percent of the sales cost. And that is compared to credit card processing fees, which are from like 1.5 to 3.5 percent. That's a hefty bite taken out of a retailer's profit margin. Why would they do it? So I know PayLater can help them improve their conversion rates at checkout. That means fewer consumers leave abandoned shopping carts on retailers' websites, full of stuff they kind of want, but don't think they can afford.

7:12If it's only going to cost$20 now, not the full$100, maybe they can afford it after all. Also, merchants end up selling more to each consumer on their site. And keep in mind, the retailer gets paid up front in full for whatever they've sold, says Ed DeHaan at the Stanford Graduate School of Business. So from the retailer's perspective, they're not bearing any risk because the money is being paid by the BNPL provider. Then you have to say, well, who's making money here? Well, on the BNPL provider's side, they're getting a cut of fees from the retailer. So that's a primary source of revenue. Plus, says DeHaan.

7:48They also get paid for things like data. They harvest an enormous amount of data on their customers. They can offer highly tailored advertising. The payment providers do absorb all the credit risk, that the consumer won't pay back the loan and they'll be out the money they fronted to the retailer. But so far, says DeHaan, default rates on BNPL loans haven't been notably high. I'm Mitchell Hartman for Marketplace.

8:31I feel pretty comfortable saying that the odds of you having touched, used, or otherwise interacted with plastic today, and every day really, are just about 100%. We are surrounded by it. More and more of it is produced every year. And in fact, annual production is expected to triple by the year 2060. The issues with plastic for us people and for the planet are well known. So what's an economy to do? Judith Enk is a former regional administrator for the EPA. She now works with the advocacy group Beyond Plastic. And her new book on the subject at hand is called The Problem with Plastic. Welcome to the program.

9:11Thrilled to be with you. I was struck to read in the opening pages of this book, actually, that half of all the plastic we have on this planet right now has been created since like 2007 or something? Yeah, this is a recent serious problem. I mean, plastic really hit the market after World War II, but this massive increase is relatively recent, which says to me, we can solve the problem. It's a new problem, and we know that there are alternatives. So let's talk about the solving the problem, which is fundamentally what this book is about. You point out, and after you said it, I was like, yes, of course, plastics are known to be an environmental nightmare.

9:51They are known to be, in some cases, toxic. And yet we don't regulate it like we do, say, lead or asbestos. And I guess the question is why? And I want your answer to go beyond big oil has really powerful lobbying arms. Well, big oil has really powerful lobbying arms. That is actually the major problem. I mean, I used to work at the EPA. I was a regional administrator during the Obama administration. And even then, there was not much of a focus on plastic. But today, there are many good proposals around the world to deal with plastics. It's not a science issue. It really is a political science issue.

10:31The enormous political strength of chemical companies, fossil fuel companies, and consumer brand companies are what's standing in the way of protecting our health and our environment. We do have to say, though, that for all of those things which are true that you just pointed out, consumers wanting ease in facility and low prices is part of the challenge. Well, I think the bigger problem is consumers don't have a choice. And we can have ease and affordability and not have plastic. We don't need to wait for a big space-age breakthrough. We can rely on paper, cardboard, metal, glass. They can all be made from recycled material and actually do get recycled when you put that in the recycling bin and not substantially more expensive than plastic.

11:19Let's just take a very quick detour here to trod some conceivably well-trod ground, certainly on public radio, but it needs to be said. We put all this plastic in our blue recycling bins and put them out by the curb, but there the recycling myth kind of ends, yes? Yeah, putting plastics into your recycling bin does not mean it gets recycled. Only 5 % to 6 % of plastics actually get recycled. It's not because we're not all trying. It's because by design, most plastics are not recyclable. And the reason why many of us are confused is because the plastics industry has spent millions of dollars telling us just keep recycling your single-use plastic.

12:01It's so bad, in fact, that Attorney General of California, Rob Bonta, has sued ExxonMobil for deceptive statements around plastics recycling. So let's do a little solutions journalism here. You spoke earlier about some great solutions around the world. Give me your top, like, three ways that we, specifically in the United States, because that's the test audience here. What can we do? Oh, there's so much. Okay, you got three. Yeah, okay. I think we need to pass new laws to make sure that the producers of plastic actually pay for disposal. I think we need to shift toward reusable and refillable packaging.

12:45When I was growing up, and I'm not that old, we had milk in refillable glass bottles. We need to build that refill, reuse infrastructure. But it starts with getting new laws on the book so that the plastics producers don't continue to have a free ride. Judith Anck is most recently the author of a book called The Problem with Plastic. Judith, thanks very much for your time. I appreciate it. My pleasure.

13:36September last year, Hurricane Helene tore through parts of Florida, Georgia, and North Carolina. For those who didn't live through it, it feels like a long time ago. But for the communities that were hardest hit, things are just now getting back to normal. And that's especially the case for small businesses that are gearing up for their first holiday retail season in two years. Hannah Berniske owns one of them. It's called Cold Mountain Art Collective. It's a pottery and art gallery and studio in Canton, North Carolina. Business has been really good. The studio has been really busy. We've picked up a couple new memberships.

14:11Our classes have been full. I did make some really conscious choices to in the new year, I'll be dissolving this gallery side, like our larger retail side and opening up working studios instead, because it will give me more free time. I could be building my own brand and accepting opportunities as an artist that I feel like I've been missing out lately.

14:38holiday shopping has definitely started so there's increased foot traffic in the gallery doing holiday shopping and supporting local i think since we've made the announcement too that we'll be dissolving the gallery after the new year people are coming in to really show support for the final time with these artists and this work that they might not see again

15:00I've been creating a lot of my staples. My Blue Ridge Mountain Pieces are my best seller. I can't keep them in stock. They're$52 for the mugs, I think$48 for the bowls. But they are great gifts and that's what a lot of people are buying them for. They're like, oh, I already have my two, but I want to get some for my sister. And so it's, they're repeat buyers, which is what I love. in comparison to what I've been through in the last year things are just going really well and I'm just so grateful to be back to be in this space I think it was last year a woman came in her name is Hazel and she told me she met her husband in my building back when it was an ice cream parlor she came back in a couple weeks ago just to see how we were doing and she was so glad we were back and it was just really nice to see her again because you know we don't know what happens to people, especially over the last year where everybody went if they stayed in town or left.

15:58And it was just really nice to see her and talk to her again.

16:06Hannah Berniske, she's the owner of Cold Mountain Art Collective. It's in Canton, North Carolina.

16:29Coming up, you'd set an overall cap on the number of meals out. Why would you want to do that? First, though, let's do the numbers. Dow Industrial is up 408 points. That is 9 tenths percent, 47 ,882 on the blue chips. The Nasdaq ticked up 40 points, about two tenths percent, 23 ,454. The S &P 500 added 20 points, a third of 1%, 6849 are there. And another sign that Americans are spending away this holiday season, the country's biggest department store chain, Macy's, raised its outlook for sales. Today, the company reported its strongest growth in more than three years. That comes after the company shifted strategies, closing 150 stores.

17:12Macy's down one and a tenth percent because capitalism. Delta says the government shutdown this fall cost it roughly 200 million American Simoleons. Bookings were down 5 % to 10 % over the 10 days when it was forced to make flight reductions. Things are back to normal now, though. Delta climbed 3.6%. American Airlines rose 2.25%. United jumped 3.9%. Bonds up. Yields down. Ten years at 4.06%. You're listening to Marketplace.

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19:41This is Marketplace. I'm Kai Rizdahl. Time now for another trip in the Government Economic Data time machine, courtesy of the Bureau of Labor Statistics, whence came today something called the Import Price Index for three months ago, September. The big headline? Overall import prices, that is, what U.S. importers paid for, everything from fuel to manufacturing equipment, alcoholic beverages to apparel, and, and this is important, that's before taxes were essentially unchanged. But as Marketplace's Carla Javier explains, things get a little more interesting once you look a little closer and once you start to factor in those import taxes too.

20:21Susan Fleck's team at BLS knocks on doors and asks companies the prices they paid for imports. Then they bring in millions of prices from Customs and the Department of Commerce. Then when you add up which prices have changed for which product areas, and there's addition and multiplication, I would say, and quite a bit of it, and some logarithms, then what you get at the very top level is that it appears there's no change. Until you look at the lower levels. If you take out fuel, for example, because fuel prices can be quite variable, the index went up. KPMG's Megan Schoenberger says she likes to look for categories where prices decreased.

21:03It insulates both the importer in terms of their profit margins and the final consumer from price increases when import prices come down. She noticed prices came down for computers, electronics, and European wine, but not in all categories. We do see that import prices fall, generally speaking, in response to tariffs. That hasn't happened as much this time. Decreases in some categories were offset with increases in others, including non-fuel industrial supplies and materials. U.S. importers of steel and aluminum and other metals from the European Union are actually paying more than what they were a few months ago.

21:47That's Jason Miller at Michigan State University. When you factor tariffs in, he says. That means they're paying a whole heck of a lot more for these products. Which puts manufacturers in a difficult spot. Do we not expand our production lines like we were thinking because machinery is more expensive? Do we maybe buy fewer tools than we were planning? Do we maybe buy more tools but actually look at cutting our workforce? Miller says he wonders if manufacturers will absorb any increased costs through lower margins or pass them along to their buyers. I'm Carla Javier from Marketplace.

22:48This is, to understate it just a little tiny bit, a very bad time for federal policies that address climate change. See also the president's announcement today that he's cutting vehicle fuel emission standards. And with Republicans in Congress, he has gotten rid of a lot of Biden-era clean energy grants and tax credits. But the feds ain't the only game in town. States, some of them anyway, are trying to cut carbon emissions. On the East Coast, that includes an agreement among a group of 10 states to reduce the amount of CO2 coming out of power plants. It's been going for 16 years, that agreement has.

23:23It has mostly worked out all right. But as Marketplace's Henry app reminds us, it is a memento of a bygone time. Imagine a world where both major presidential candidates agree that climate change is a serious problem and they want to use the same policy to address it. This was a real thing in 2008. I think a cap-and-trade system makes more sense. That's why I proposed it. When our cap-and-trade policy is in place, there will be a sudden and sustained pursuit in the market for new investment opportunities in low-emission fuel sources. Republican John McCain and Democrat Barack Obama disagreed on some details, but they agreed that a national cap-and-trade system could push power plants and other industries in the U.S.

24:09to lower their carbon emissions. Spoiler alert, their proposals never made it through Congress. But shortly after the 2008 election, 10 states on the East Coast started a cap-and-trade system of their own, the Regional Greenhouse Gas Initiative, or REGI. Unless you're very steeped in energy policy, you're forgiven for not remembering how cap-and-trade works. Peter Shattuck at the energy consulting firm Power Advisory has an analogy for Reggie. Let's say for whatever reason we wanted to reduce the amount of dining out. You'd set an overall cap on the number of meals out. And sell passes to people who want to eat at restaurants.

Read the full transcript

24:45But the total number of passes available would go down over time. So wannabe diners would bid up the price for them, supply and demand. It would create an incentive to do other things like eat at home. And if you reuse the revenue raised by selling the passes and stocking people's kitchens, then it would be all the more appealing to eat at home and we'd reduce the amount of dining out. This, but for carbon dioxide emissions from power plants. That's what Reggie does. Owners of fossil fuel plants in Reggie states have to buy a permit to emit one ton of CO2. The total number of permits available declines over time.

25:19So they're incentivized to switch to forms of energy that don't emit carbon. And the money they pay for permits goes back to states. Again, Peter Shattuck. The revenue raised by selling those permits to pollute are reinvested in things like energy efficiency that further bring down demand and reduce pollution. Sixteen years in, it's worked pretty well. Carbon emissions from electricity generation in the RGGI states have dropped significantly, says RGGI's executive director Andrew McKeon. We're looking at all the states that participated in RGGI from 2009 to the present. We're looking at about a 53 percent reduction through 2024.

25:58But RGGI can't take all the credit for that. It's important to remember that RGGI launched right at the same time as the fracking revolution came about. Sam Evans-Brown is the executive director at Clean Energy New Hampshire. Fracking made natural gas really cheap. Natural gas also emits less carbon than coal or oil. So as power companies switched to gas, they suddenly didn't need nearly as many carbon permits as the states in Reggie expected. So Reggie states pushed down the cap even more. And eventually, the price of their carbon permits rose by about 10 times. Evans-Brown says that could have an impact.

26:37This could be the time that Reggie is starting to become a price signal that that will be meaningful enough that it'll drive new renewable generation onto the grid. But that price signal, putting an extra cost on energy sources that emit carbon dioxide, is also what's made Reggie a political target. Danny Cullenward is with the Kleinman Center for Energy Policy at the University of Pennsylvania. Carbon pricing makes the cost of compliance visible, makes it easy for opponents to organize against those policies. Which has always made cap and trade a hard sell. I'm Henry App for Marketplace.

27:34This final note on the way out today, just because it's been a little bit gold, Gold, the safest of all safe havens, still firmly above$4 ,000 an ounce. Make of that what you will. Just remember that gold is where people go when there's a lot of economic agenda. Our media production team includes Brian Allison, John Fokke, Montana Johnson, Drew Jostad, Gary O 'Keefe, Alex Simpson, and Charlton Thorpe. Jeff Peters is the manager of media production. And I'm Kai Rizdahl. We will see you tomorrow, everybody.

28:21This right here is APM. Sometimes kids ask questions that reveal just how much adults still need to learn. Like, can you explain what causes an economic bubble? And why are things so expensive at the airport? Or how much national debt might be too much? Fear not, Million Bazillion is back with a new season to help you and your kids become pros at understanding how money shapes the answers to all those questions and more. Listen to the latest season of Million Bazillion on your favorite podcast app.

From the publisher

Small business owners’ economic moods remain mixed. But, as is so often the case, how folks feel is different from how they act. And hard data tells us small business owners are pulling back on hiring — one ADP report shows businesses with fewer than 50 employees cut a net 120,000 jobs in November. Should we be worried? Plus: Retailers benefit from buy now, pay later offerings, import prices sans fuel rose in September, and cap-and-trade carbon emissions programs have changed since their inception.


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