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Podcast Summary: Masters in Business - JPMorgan’s Melissa Smith on Middle Market Banking
Episode Overview In this episode of the Masters in Business podcast, Barry Ritholtz interviews Melissa Smith, co-Head of Commercial Banking at JPMorgan Chase, who shares insights from her two-decade career in finance and the complexities of middle market banking.
Key Points Discussed
- Melissa Smith's Background:
- Education: Bachelor's in Political Science from American University; Master's in Public Policy from University of Chicago.
- Career Path: Transitioned from a background in dance to finance, ultimately joining JPMorgan in a role focused on public finance and debt capital markets.
- Middle Market Banking:
- Definition: Middle market businesses are defined as companies with revenues up to $2 billion, encompassing a significant part of the economy.
- JPMorgan's Strategy: The bank is actively re-engaging with the middle market after a historical shift where large banks moved upmarket, leaving this segment to private equity.
- Innovation Economy:
- Focus on high-growth industries including tech, life sciences, and climate tech.
- Discussed the integration of venture capital and private equity in the financing of these businesses.
- Banking Services:
- JPMorgan’s comprehensive service offerings, which range from basic banking needs for startups to complex financing solutions for established businesses.
- Emphasis on providing a cohesive banking experience tailored to the specific needs of different companies at various stages of growth.
- Geographical Expansion:
- JPMorgan has expanded its commercial banking footprint, particularly in the Southeast and West Coast of the U.S., to capture opportunities in fast-growing markets.
- The bank also aims to support companies looking to expand internationally, leveraging its global presence.
- Technological Disruption:
- Discussion on the rapid pace of technological advancement and its impact on the banking industry.
- Emphasis on how JPMorgan is preparing for this disruption and adapting its services to meet the evolving needs of clients.
- Diversity and Inclusion in Banking:
- Melissa’s advocacy for mentorship and building robust networks for women in finance, highlighting the importance of sponsorship and leadership roles.
- The progress made in increasing women’s representation within JPMorgan and the banking industry over the years.
Key Takeaways
- Career Insights: Smith emphasizes the importance of taking risks in one’s career, especially early on, and the value of mentorship and networking.
- Market Trends: The middle market represents a significant growth opportunity, with increasing involvement from private equity and venture capital firms.
- Future Focus: The banking industry is experiencing considerable change due to technological advancements and shifting market dynamics, with firms like JPMorgan adapting to stay relevant and competitive.
Conclusion This episode provides a comprehensive look at middle market banking through the lens of Melissa Smith’s extensive experience at JPMorgan. It highlights the bank's strategic focus on innovation, geographical expansion, and the importance of fostering an inclusive environment in the finance sector.
For listeners interested in finance, investment banking, and the current trends affecting businesses, this episode offers valuable insights and practical advice.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
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1:30This is Masters in Business with Barry Ritholtz on Bloomberg Radio. This week on the podcast, I have yet another extra special guest. Melissa Smith is co-head of commercial banking for J.P. Morgan. Previously, she was co-head of the bank's Innovation Economy Group. Really fascinating because she sees the world from a very unique perch, has incredible access to every aspect of both commercial and investing banking that a small startup or medium-sized company, and by medium, I mean up to$2 billion in revenue, might need. And that gives her this really incredible set of insights into how these companies are growing, what they need, what direction various industries are moving in.
2:24It's really kind of fascinating because if you remember back 20, 25 years ago, So Wall Street and the large investment banks and brokers were kind of accused of moving up market and abandoning that whole middle section and allowing private equity to get a toehold there. To their credit, J.P. Morgan has aggressively moved back into what some people used to call middle merchant banking or middle market banking. And I thought this conversation is just a whole world that you don't know exists and is, in fact, robust and growing rapidly. I thought this was a fascinating conversation. And I think you will also, with no further ado, my conversation with J.P.
3:09Morgan's Melissa Smith. Thank you so much for having me. It's a pleasure to be here. Well, thank you for being here. Let's talk a little bit about your background before we work up to J.P. Morgan. bachelor's in political science from American University, and then you get a master's in public policy from University of Chicago, not the traditional path for people in finance. What was the original plan? So I definitely thought that I was going to work in the public sector. When I'm recruiting at J.P. Morgan, I always get the question, sort of, how did you get into investment banking? And I would love to tell people I had a grand plan.
3:45I didn't really have a grand plan. But my policy degree was at University of Chicago. So it was very heavy econ and stats and basically the same core curriculum as the business school. And in my summer in between, I worked for Mayor Daley and Chicago on economic development issues. And as I was doing that, I sort of decided it would be even more interesting to come to the public sector at a more senior level. And I also wanted to make sure that I was going somewhere that would really leverage the quantitative skills that I was acquiring at Chicago. And I also thought it'd be a really good idea to be able to pay off my undergrad and grad school loans.
4:20So that makes a lot of sense. But before you got your master's in public policy, you have a little bit of a different professional experience. You began ballet at age four and danced professionally for how many years? For three years. Tell us about that. That is not the usual path to Wall Street. Definitely not. So yes, I started taking ballet at a very early age. That was my original career aspirations. Starting in seventh grade, my poor mother drove me 120 miles round trip every day to Washington, D.C. to go to ballet, where I was from, sort of left school early at noon, kind of got home at nine or ten at night every night.
5:02And so, you know, quite frankly, my parents were sick of driving me. So I graduated from high school a year early in order to dance and sort of continue my dance training and then dance professionally before I went to college. And my, again, my aspiration was to just continue dancing professionally. As you may or may not be aware, you know, very few people obviously sort of make it in that world. 0.00001 % are ever going to be in ABT, which is sort of the pinnacle in the U.S., American Ballet Theater. And so while I was, good enough to be in a small company, I was not going to be an ABT, and I didn't want to totally give up my education.
5:37And so that's why I stopped. I know people who were pretty far along that same process. And as they've gotten older, they talk about, like, they sound like old football players talking about injuries, their ankles, their toes, their calves, their knees. I'm like, wait, no, no, you guys are just dancing. And they laugh when you say that. What was your experience like with that? I mean, it was an amazing experience in that it teaches you such a huge amount of discipline and, you know, takes determination, perseverance, and kind of grit. You know, just back to there's very few people who sort of make it.
6:11You are in a sort of a siloed world because all you do every day is dance. That's kind of how I would describe it. And I would also say, you know, I can have this debate with people all day long. I think there is no greater form of athlete than a dancer. To your point, they are, it is grueling on one's body. And really, really physical, really, really physical. I'm in, in any way that any other athletics are with the added sort of thing on top, which is the whole point of ballet is to make it look effortless. There's no like grunting down the basketball court or the football court, right? So it takes the same amount of strength, but you add the control of your body on top of that to make it look effortless.
6:50And And that's why, you know, sort of the athleticism is very unique. But it was an incredible experience. And I felt very lucky at a young age to have something that I was so passionate about. Not everybody sort of has that in their lives at an early age. And your comment about perseverance and grit, those are personality characteristics. I don't even know whether to call them skills or not, but that will help you no matter what you do. Absolutely. Absolutely. So ballet to college to grad school, how did you stumble into J.P. Morgan? So again, did not have a grand plan. At the time that I was in policy school at Chicago, J.P.
7:29Morgan's public finance team recruited specifically at the policy school, just back to it was very kind of quantitatively based. and so kind of randomly went to the interview to be quite honest and was you know did well was offered a role sort of back to back to my earlier point kind of thought it was good to get some private sector credibility on my resume learn something new and I think probably as anybody coming out of either undergrad or grad school thinks you know oh I'll go do this for five years and sort of see see where that leads me and lo and behold you know have been at J.P. Morgan to your point you know 20 plus years now.
8:02That's amazing so you start as an associate you're focused on debt. Yes. Was there an interest in debt? Was that just related to public policy? So I started in public finance, which is back to that's why they were recruiting the policy. So taxes and bonds for municipalities. I did that for about a year and a half, two years. And then I moved into debt capital markets for corporates. So kind of an easy transition, taxes and bonds to corporate bonds. And then I spent the majority of my earlier career, the first 16 years of my career in the investment bank in debt capital markets. And just for the youngsters listening, 25 or so years ago, high-rated municipal tax-free bonds were yielding 5%, 6%, maybe more.
8:43Maybe more, yeah. Those were the, before we start, where I guess we were only halfway through our 40-year rate cutting cycle. You could get tax-free yield at 7%. Imagine, and A-rated, not junk. Yeah. Imagine what that was like. Totally. All right, so you go from public finance. how did you evolve towards co-head of innovation economy? So I was in debt capital markets. I like to say I grew up in debt capital markets, which as an aside, I think that was such a great experience because in DCM, you're sitting on the trading floor, right? I loved being in that environment because I think it fosters learning so much more quickly.
9:23I literally sat next to the managing director that I worked for and would listen in on all the client calls and sort of you understand much more quickly how to handle specific situations. I also it's sort of an interesting dynamic where you're on the private side on the origination side talking to corporate clients and advising them about their next debt raise or their funding needs. But you have to spend a lot of time with the traders who are trading the bonds in the public markets. And they're obviously on the public side. So you're sort of walled off. Right. But then you'd have to go over on to talk to the traders.
9:55And sometimes you'd walk over there and you need information from them, but they can't give you any information. And so you'd walk over there and sometimes they sort of look at you because they're busy. And you sort of get this feeling, you know, get out of my face. What do you want? So I think it was an interesting experience because you have to kind of, you know, gain some credibility with them. And, you know, ask insightful questions, show that you have some sort of use. So I thought it was a great way to kind of like grow up and learn about the business. But again, was in DCM for 16 years, including three years that I was in London running our European debt capital markets business.
10:30I got a lot of questions for you about Europe, but we'll circle back to that later. I'm looking at my own handwriting. 22 or 27 years? Is that 27 years you've been there? I think it's 26. So going on 27. Going on 27. Now I feel old. So it's not, well, what's more fascinating is, and you started when you were 17, so it's not a big deal. But that's relatively rare these days to be at any one firm for quarter plus century, what is so special at J.P. Morgan? What's kept you there for so long? Sure. So first, I would say you will actually find many senior people at J.P. Morgan who have been there for 20 years plus.
11:10And I think that is obviously a great testament to the culture that we have at the firm. Secondly, I would say J.P. Morgan is a large place, clearly. And what that means is there are multiple lines of business with many different things that you can do over the course of your career. And generally speaking, we are sort of number one or number two in everything that we do, which again, it's a great privilege to work there from that perspective. So it doesn't make a lot of sense to go necessarily to another firm when you're sort of trading down, if you will, in some instances. Maybe I shouldn't say it that way.
11:39And so I think what's kept me there is, A, just the opportunity to do many different things, learn about many other aspects of the business. And two, obviously, very much appreciate kind of the culture and environment at J.P. Morgan, kind of back to that's why people stay there for so long. It's a very teamwork-oriented environment. You know, we like to quote J.P. Morgan, first-class business in a first-class way. We take that very seriously and just appreciate that about the environment. So let's talk about your dual role, your co-head of innovation economy and your head of specialized industries.
12:13Tell us what each of those roles encompass. Sure. So our specialized industries business sits within our middle market business. And just to define that middle market sort of means in the commercial banking, right? So anything from kind of a very early stage startup to a company that's up to$2 billion in top line revenue. So kind of a very wide, wide remit, if you will. About half of that business is the industry business that I run. So I have 19 different industry teams. So bankers that are experts in those specific industries to provide, obviously, coverage to clients in those industries. And I would just say, I mean, we are just a big believer in the, you know, better coverage and that we can much better serve a client when our bankers have that expertise in terms of the industry.
12:57So we're kind of very big believers in industry expertise and kind of hyper-segmentation in terms of covering companies at different stages and sizes in their life cycle. So 19 different industries. Innovation economy is basically a part of that. And we use that innovation economy kind of umbrella term to describe tech, early stage tech, life sciences, health tech, climate tech businesses, which are generally speaking high growth VC backed businesses overall. Well, let's talk a little bit about that. I'm familiar with a lot of the companies that VCs tend to back. But one of the things that we've been noticing very obviously over the past few years is the amount of not venture income, but either private equity or private debt, how does that play out in the companies you're servicing?
13:45Absolutely. Two really important trends. So I would say, so within the innovation economy, to your point, a lot of the companies tend to be VC backed, but there definitely is growing sort of crossover into growth equity funds. I think in the middle market commercial banking business as a whole, there has been a ton of activity from the financial sponsor community. So a ton of consolidation of those middle market businesses. And when you just look at sort of the levels of activity, like what are sponsors buying, it is within that middle market space. So that has definitely driven a lot of activity overall and something that we spend a lot of time talking about with our clients.
14:20And then secondly, to your point on the private credit direct lending side, that also has been just a massive trend impacting sort of that part of the business with these companies looking for alternative sources of capital and direct lending being a great alternative. That's in fact why we as a firm sort of developed our own direct lending capability, a couple of years ago. And I think that the great benefit of that is, again, we sort of pride ourselves on being kind of financing or product agnostic, right? We can do a traditional bank loan, we can do sort of a sort of, you know, public execution in the public debt markets, or we can do a direct lending transaction, sort of whatever best fits the company's objectives, we can sort of do it all.
14:56So let's talk about that, because, you know, part of your job description is delivering a cohesive banking experience to fast growing companies. So the two different divisions that you're running or head or co-head innovation economy and specialized industries obviously have to work together. What other divisions at JPMorgan are you collaborating with? Sure. So I would say just generally we collaborate across the firm in everything that we do. So the commercial bank, just very broadly speaking, regardless of industry, regardless of what aspect of the commercial bank we're talking about, we're constantly working with our partners in the investment bank when companies need, obviously, strategic capital raising, M &A advisory, whatever the case may be.
15:41So we're constantly kind of working in conjunction with one another. And at the same time, we are often working with our asset management colleagues when companies have large cash balances that they need to invest and our private banking colleagues. And I think a good example of that is within the innovation economy kind of ecosystem overall, where because it is so interconnected when you think about VC firms funding portfolio companies, those portfolio companies having founders, oftentimes they're repeat founders, it's important that you can serve sort of the needs of that entire very interconnected ecosystem.
16:13So bankers on my team, on the innovation economy team, are serving those portfolio companies, right? But at the same time, we're working with our colleagues in asset management and the private bank who bank the VC firms themselves and bank the VC partners and the founders for their private wealth needs. So our objective is to deliver sort of all the needs of the ecosystem. And that's why sort of by definition, we're always working across lines of business. So really what you're saying is from a checking account up to a secondary financing, private debt, up to an IPO, and even beyond that, if there's an acquisition or a merger, you guys are a full service, not only commercial bank, but investment bank.
16:54There really isn't any space that you guys can't play in and service exactly what a fast-growing startup needs. Exactly. You said it perfectly. And as I often like to say, we serve companies from startup to IPO and beyond. And so, again, we believe we're really one of the few firms who can actually serve every need of these companies. And again, they're the founders themselves. Really, really interesting.
17:51This is Caroline Hyde. And I'm Ed Ludlow, inviting you to join us for Bloomberg Tech, a daily podcast focusing exclusively on technology, innovation and the future of business. Every weekday, we bring you the top headlines from the world's biggest tech companies. From finance to defence, AI to entertainment and from startups to the magnificent seven. We highlight the latest stories of the people and companies pushing the tech sector to new frontiers and the politics that shape global tech markets. We do this all every weekday, then bring you the most important conversations and analysis in our podcast.
18:24Search for Bloomberg Tech on YouTube, Apple, Spotify, or anywhere else you listen. Join us every afternoon on your commute home and stay ahead of the tech news cycle. That's the Bloomberg Tech Podcast. I'm Caroline Hyde in New York. And I'm Ed Ludlow in San Francisco. Subscribe today, wherever you get your podcasts. So let's talk a little bit about middle market banking. you referred earlier the definition of middle market banking as up to$2 billion in revenues. Top-line revenue. So these are not all little companies. $2 billion in revenue is a pretty decent-sized company. Absolutely. And again, we have teams focused on the smaller size, what we call emerging middle market.
19:08So think about that as kind of$20 million to$100 million in top-line revenue, innovation economy doing the high-growth VC-backed startups, and then a bunch of different industries, obviously, within kind of that broader commercial banking universe, and bankers that are focused simply on$100 million and plus in top-line revenue. That's really interesting. And we've talked earlier about the role of venture banking in this. Where does that fit in? Where does venture capital fit into startups, and where does venture banking fit in as companies get a little larger? Generally speaking, and our objective is to really become the company's primary operating bank and trusted advisor from the very beginning right and so as an example of that we now have a startup banking team that actually covers companies at pre-seed and seed stage so often time could be before they've even raised an institutional round of capital um and at that point in time their needs are very sort of simple if you will right they need a they need a bank account they need to pay their employees they need to have a way to sort of collect funds they may need a credit card just very simple banking needs and then obviously as the companies you know continue to grow those needs become more complex over time, including the need to either raise additional capital, whether that be from a venture capital fund or whoever that may be coming from.
20:21They may need some debt financing and sort of on and on and on in terms of what they ultimately need to achieve their objectives and kind of become the company that they want to become. So what's the split between the companies you work with that are VC funded, that are private equity backed or just bootstrapped by the founders themselves? So I would say, again, it would vary significantly depending on the industries that we're talking about. But if just we focus on the innovation economy business specifically, the vast majority of those are going to be VC-backed. As I mentioned, of course, sort of the crossover, if you will, between growth equity and VC, the lines continue to get blurred.
20:58But I would say about 20-ish percent of the business is sort of PE-backed and the rest is VC-backed, just broad numbers. Bootstrapping still goes on? It does, again, and you see that certainly at the sort of pre-seed and seed stage. But I would say it's a minority of the larger companies within the innovation economy. So I'm thinking about their balance sheet. What's the split between how much is equity, how much is debt, or do you do a combination of debt and equity? What does this look like today? Yeah, no, absolutely. So, again, the whole purpose of having a partner like J.P. Morgan is that, A, we can sort of help the companies think through what the optimal capital structure is and back to sort of the point of we're sort of product agnostic, depending on what the company chooses to do.
21:42Most of these companies that are high growth VC backed in what we call the innovation economy business tend to still be pre-profit, right? They're growing really rapidly. They're throwing everything back into the business in order to achieve scale. So, for the most part, their use of debt is quite small. usually some kind of small venture debt component. And we really want to work with those companies to think about when is the right time to put debt in their capital structure, depending, again, on where they are in sort of that life cycle, and depending on sort of what their cash burn looks like, how close they are to the next capital raise, what is the likelihood that they're actually going to be able to raise the next round of capital.
22:16So it is a combination of both. But again, the majority of their capital structure is definitively going to be equity, given that they're cash burning companies, generally speaking. And I'm assuming you're not involved in angel rounds or, you know, very early seed stuff, which kind of leads me to what sort of criteria does your team use when you're trying to figure out, hey, is this an early stage company that we want to have a banking relationship? Can we be value add to them? Or are they still too novel, too green, no business, no revenue? Like how did, what sort of criteria do you use? So I think about it as quite as a pyramid.
22:56So there is a lot that we can do for companies across all stages of their life cycle. But when you're talking about the very early stages, back to they have fairly simplistic needs, right? And so we want to be able to bank and can bank as many of those companies as possible, assuming that we don't find anything from a reputational risk perspective or something or an industry that we think is challenging. But I think, again, becoming their primary operating bank, helping them optimize their working capital is sort of like the biggest challenge that these companies – not the biggest challenge, but one of the challenges that these companies face.
23:30So we can bank in terms of providing a bank account, credit card, again, sort of payables, receivables, many, many, many companies. As we think about which of the companies we're going to lend to, right, which is sort of the next round of the pyramid, if you will. And that's we obviously need to really assess their sustainability over time, their ability to raise the next round of capital. Because when you think about venture debt, that's really one of the gating factors. Is this company going to be able to raise the next round of capital? What's the cash burn look like to obviously get them to that next capital raise?
24:05And how are they using debt to sort of extend that runway overall? So those are sort of the types of things that we're thinking about when we think about which of those companies that are sort of creditworthy for us to be lending to and obviously support them to, again, get to the next round of cap. Really interesting. So I have a recollection of the era following the dot-com ramp up and then the crash in 2000. And it felt like a lot of the major banks had moved up market, like the middle market was kind of abandoned. And lots of private equity seemed to have filled that gap. So I'm kind of fascinated that a giant bank like JP Morgan is addressing that same market segment that generally people seem to feel like the bigger Wall Street banks have abandoned.
24:56You're telling me you're focusing in that space. Absolutely, because I think – and I'll, again, kind of focus on two segments, if you will, kind of just the broader commercial banking business and then the innovation economy business specifically. When you think about the broader commercial banking business, so not just high-growth VC-backed companies, but small businesses overall, there are 300 ,000 small businesses across the country that represent$13 trillion in revenues and employ 40 million people. So it is a massive part of the economy overall that we very much want to serve. And we've been expanding that business quite substantially, mainly through geographic expansion over the course of the last several years.
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25:38We serve 32 ,000 middle market companies today across our commercial banks. So certainly, again, there's back to a lot that we want to do and can do to support small business as kind of an engine of the economy overall that we very much think there's an opportunity there for us, but it's also sort of a responsibility for us to serve those businesses. I think on the innovation economy side, just back to – I mean, when you look at the disruption going on across every industry today and the innovation, J.P. Morgan clearly wants to be there to support those founders with sort of the next innovative idea.
26:10And I always like to point to the fact that we've been serving innovative companies literally for over 200 years when you look back at our history, right? We supported Thomas Edison and the invention of the light bulb, the railroads, the automobile. Like, those were disruptors at that time. But I think on the innovation economy business specifically, when we first started – I'll give you a little history of the business. When we first sort of started a dedicated focus – so we had always served early-stage tech companies in the commercial bank, but just by sort of a local banker that didn't have any expertise in tech, right?
26:41That covered all industries. So back in 2016, 2017, we put in place sort of a dedicated team of bankers. At that point in time, I would say we primarily did – we were very good in terms of our capabilities at serving, let's call it kind of Series C and beyond, right? And when I came into this role, we very much noticed that a founder, right, for their company would walk into a Chase branch. They'd open a bank account. And then they would quickly leave that Chase branch and move to one of our competitors who were very good at serving early stage, high-growth, early-stage VC-backed companies. And then they'd come back to us at sort of Series C, right, generalization.
27:18So when I came into this role, sort of said, what are we missing, right, in that very early stage in terms of our capabilities? Like, let's skip that part where they leave the J.P. Morgan sort of franchise, right? And really what we were missing was sort of a very simplified treasury, what we call treasury kind of payments bundle for companies to manage working capital, a simple digital platform for earlier stage companies, and a venture debt capability. And that's what we really built out sort of from kind of 2017, 2018 over the course of the past several years so that we had best in class capabilities both for early stage companies as well as late stage companies where everybody thinks about J.P.
27:56Morgan as serving later stage. So you mentioned earlier that you're expanding geographically. We'll talk about international in a few minutes, but let's stay in the United States for a bit. I think of J.P. Morgan down on Wall Street, very New York-based. What geographies have you been expanding to? What parts of the country seem to be very fast-growing these days? Sure. Well, so I would just say today our commercial banking business is in the 85 you know, fastest growing top sort of MSAs across the country. We have 125 offices across the country, 2000 plus bankers across the country. A big part of that expansion over really the last decade has been sort of California and the West Coast overall, where we prior to the WAMU acquisition didn't have a ton of sort of like retail presence and or sort of boots on the ground there.
28:46So that's accounted for a lot of that geographic expansion, as well as, you know, expansion into the Southeast and sort of other states in the west obviously sort of moving from what historically you know decades and decades ago was more of a kind of east coast dominated business and that's what's accounted for a lot of the growth within the business as a whole what what about down south places like charlotte or nashville or texas or florida absolutely i mean when you look at um again kind of depends on the industry but um when you look at um the innovation economy business and kind of where some of the newer markets are from a VC funding perspective.
29:21You are seeing a lot of growth in the Phillies of the world, the DCs of the world, San Diego. I mean, certainly there's still like a huge concentration in kind of the Bay Area and then kind of New York, Boston area. But there are cities. Miami is a good example. For our healthcare business, Nashville has has exploded over the past several years. So again, depending on the industry, it depends on sort of where our concentration of bankers are. But back to that's why we are in 125 cities across the country. So let's talk international. You spent, was it a year in London? Three years. Three years.
29:57Oh, so you're an old hand at dealing with Europe. So let's talk a little bit about what's happening in the UK and what's going on in Europe. How do you look at those markets? Can you play in those spaces? Tell us a little bit about what the work is like. Sure. So I would say from a commercial banking perspective, we definitely support companies globally. And I do think that's, again, one of J.P. Morgan's competitive advantages. As earlier stage companies are looking to expand internationally, we can support them across, you know, basically any market they're going to, across, you know, both EMEA and APAC.
30:32So yes, we support companies there. And then we have teams on the ground in Europe and Asia, et cetera, that are supporting early stage companies that are headquarters in Europe and APAC, and then their expansion into the U.S. So kind of doing it both ways, inbound and outbound. And again, I think that that's something that with our long history of operating in these various jurisdictions, helping to advise companies on sort of the right strategy as they think about those international expansions. Really, really interesting. What percentage of your business is international? I can't imagine. J.P.
31:04Morgan feels like it's so dominant in the U.S. What's the perception like overseas? How is it? So I would say for our commercial banking business, so let me separate this out a moment. So again, the commercial banking business in the U.S. is serving U.S. headquartered companies, but when they have a European sub or an Asian sub, that clearly is a smaller percentage of the company's overall revenue. So a smaller percentage of like the revenue that we would earn as well. But we're supporting them globally. The commercial banking sort of build out in Europe and in Asia for bankers on the ground supporting European and Asian headquarter companies is a newer effort.
31:44Newer over the past seven or eight years. So it's not as robust in terms of our robust is the wrong word. It's not as far along as our business in the U.S. It's clearly well established here for hundreds of years. Hundreds of years. And we've been in Europe and Asia for hundreds of years from an investment banking perspective. Hundreds of years is maybe a strong word. But for many, many, many decades from an investment banking perspective. But the build-out of the commercial banks supporting smaller-sized companies in those markets is newer, seven or eight years ago. And that's a white space. That's got to be wide open now, right?
32:18Absolutely. Absolutely. And again, we're finding great traction because there is so much, obviously, as we all are well aware, economies and companies operate in such a global fashion today that a company sitting in Europe obviously has, generally speaking, plans to expand in other parts of the globe, the U.S. being a huge market, particularly across tech and consumer-facing businesses, etc. So that connectivity is important. And you said earlier from checking to IPO, how do you think about the IPO market, which has been so quiet the past few years? We really haven't seen a lot of companies coming public.
32:54How do you view this? When might that change? And how does this impact your business? Sure. So we are definitely optimistic on the IPO market this year. And I think even in 2024, I saw a significant uptick in issuance versus 2023. Obviously, we were coming off a low base, but we saw about$33 billion in IPO volume in 2024. We think that that could double this year, just given, I think, a stable backdrop, more kind of confidence all around the markets. We've also just seen a more stable U.S. economy. Obviously, so far, knock on wood, feels like we sort of took a soft landing right in the U.S. We now have rates on the decline, which is supportive of the IPO market.
33:39We'll sort of see how that kind of plays out over the course of the year. And then I think the expectation of sort of double-digit earnings growth in the coming year is also very supportive of the equity market. So we do think you're going to see a lot more activity in the IPO market this year. Obviously, there's just a ton of supply that's built up over the past couple of years as companies have stayed private longer and waiting for a better window to access that IPO market. So we're recording this at the end of January. I don't recall seeing anybody's forecast for the year ahead saying, hey, really inexpensive AI from China, DeepSeek, is going to completely disrupt everything.
34:19How do you look at not just the technological disruption that we're all experiencing, but the incredible pace as to how rapid everything is advancing? How do you think about this and how does that impact the day job? How does it impact the work? Sure. So clearly, just talking about DeepSeek specifically, obviously just a huge impact on the equity markets. You know, as you saw, a lot of some of the larger names trading down significantly. We did see a rebound sort of the following day, which was beneficial. I do think, you know, AI is obviously going to continue to be a big story over the course of 2025.
35:00There's also just a tremendous amount of capital that needs to be raised to kind of support that industry overall. And so I do think like back to sort of the comments about sort of stable macroeconomic backdrop rates declining, all of that will be supportive of the broader IPO market and the ability to access those markets. Yes, we're going to kind of continue to see volatility with some of these surprises like the deep stake example. But it hasn't really changed our view, our very constructive view on the market going forward. This is Scarlett Fu. And I'm Paul Sweeney, inviting you to join us for the Bloomberg Intelligence Podcast.
35:35Every day, we harness the power of Bloomberg Intelligence to bring you deep dives into the companies that are moving markets from publicly traded companies like Apple to those that are privately owned but known by everyone on Earth like OpenAI. Now, I helped to build Bloomberg Intelligence to what it is today, Scarlett. And now our analysts are the best in the world, covering more than 2 ,000 global companies. That is your legacy, Paul. And we speak to those in-house experts every day. They are Bloomberg's go-to authorities on sectors, companies and legal processes. And we do it all live each weekday, then bring you the best conversations in our daily podcast.
36:07So be sure to search for Bloomberg Intelligence on YouTube, Apple, Spotify, or anywhere else you listen. Listen in the afternoons on your way home from work to catch up on the market news you miss during the business day. That is the Bloomberg Intelligence Podcast. I'm Scarlett Fu. And I'm Paul Sweeney. Subscribe today wherever you get your podcasts. Let's talk a little bit about some of your thoughts on leadership at the bank and long-term strategy. If we go back five or six years, you're a managing director and head of specialized industries. What types of firms were you working with then? And are you still working with the same firms or has your portfolio widened since then?
36:48Well, I would say the portfolio has widened in the sense that we've continued to add various industries. So specialized industries, I think I mentioned before, it's 19 different industries that we've covered. Give us some examples. Yeah, so that spans a very wide remit. So some of our very mature businesses, for instance, our government business, supporting states and municipalities and school districts across the country. We've been doing that since J.P. Warren was founded. So the government business, our not-for-profit healthcare, higher ed and nonprofit business, again, two very mature businesses.
37:18We also have, you know, beverage, food and ag, our M &C business supporting some of the subsidiaries, media, communications and digital infrastructure. Very hot sector right now in terms of the huge need for data centers and capital for data centers overall. The innovation economy business, again, as I mentioned, sort of part of all that. So those are some examples of the industries that fall within that remit. So again, when we first started specialized industries, I'm not going to remember the exact number, but we probably had five industries within that, right? And so we've just continued to build out that dedicated expertise over the course of the past several years, which we've just found great success in.
37:56So how do you assess risk when you're rolling into a new sector or specialized industry? When you're working in a space for a while, you kind of learn where the minds are laid. when you move into a new space, how do you approach that? Well, I would just say it's not as if we weren't banking companies in each of those industries before. It's simply that we did not have dedicated bankers that only did that, right? So back to this is why we very much believe and it's been proven out in terms of the growth that we've seen in sort of the specialized industries business. So we sort of focus in on the sectors where we think It makes a difference for the banker to have that industry expertise.
38:38Keep in mind, we partner with the investment bank on the M &A advisory and strategic capital raising, and they are all industry-focused, right? But does the commercial banker need that industry expertise? Is there something very different about the credit risk associated with those industries that banker expertise helps and that we need sort of dedicated credit teams, again, with the focus on those specific industries? Is there something different about the product and solution set for those companies that would require us to have that dedicated focus. Back to kind of the innovation economy business, as I was saying earlier, we didn't have the early stage capabilities that we needed, you know, seven, eight years ago.
39:15And it was a very kind of bespoke to those high growth companies and the challenges that they face that led us to kind of build out those digital capabilities and bundled solutions. So that's a good example of why we felt like we needed to build that as an industry. So it's kind of fascinating that you're serving clients who are rapidly innovating, expanding into spaces that wholly unforeseen. How do you keep up with that? How do you make sure that you're innovative and cutting edge? And how do you build this when it's almost as if your clients are outpacing the rest of the market? Absolutely.
39:53And I would say that is one of the best parts of my job is meeting with founders all day long and really obviously hearing about their businesses and what they are doing to kind of disrupt industries, new technologies. And that is extraordinarily rewarding in terms of hearing about that and how we can help support that growth overall. It is very different meeting with, again, kind of back to my earlier background, spending time in debt capital markets. You're basically covering Fortune 500 companies. It's very, which is its own unique circumstances, and those companies have their own challenges.
40:30But it's very different speaking to the treasurer, CFO, or CEO of Fortune 500 company than a founder, right? Like, it's a very different. Different focus, different priorities. Exactly. Different experience and skill sets. So that, again, is sort of the most fun part of my job is being able to interact with all of those founders and hear about sort of the technology to come. So I'm intrigued about the work you did in debt capital markets, especially when you were in Europe for three years. What are the major differences between the way we manage debt capital markets and the way they do? Is it structural?
41:05Tell us about why is it that – are they very similar or are they different? Well, so a couple things I would say that. Just one in terms of how we think about covering companies in debt capital markets. In the U.S., we're organized by industry team. In Europe, for obvious reasons, we're organized by country team, given language differences. So that, again, was something that I very much enjoyed, was sitting back to NDC and you're in the trading floor environment. I would have my U.K. team over here, my Germany team, my Italy team. So, you know, everyone's speaking different languages. I kept thinking I was going to learn five languages by osmosis.
41:39That did not work. So, unfortunately, that's not the case. But that was a great experience overall. all. The European debt capital markets tend to be a little bit more volatile than the U.S. It's also because they are a lot smaller in terms of just the total volume, the investor base that supports those markets all around. And so that's one of the major differences. What I would say is for larger global companies, having access to that European market has been quite advantageous, both from a capacity perspective, if they were running up against capacity constraints for a very frequent issuer, obviously, in the U.S., and two, just from a cost of funding perspective.
42:20So over the last several years, given the divergence in interest rates between the U.S. and Europe, for many companies, it's actually been cheaper to issue bonds or access the debt markets in Europe than it has been in the U.S., right? U.S. interest rates were higher. So that's obviously just a great alternative for companies when they need to access enormous amounts of capital and are obviously very focused on sort of what the most advantageous cost is. So I know you're not an economist, so I'm not going to ask you that question, but it just feels like Europe cannot get out of its own way for, I don't know, past five years, 10 years.
42:58Go back to Brexit and nearly Grexit. What's going on that Europe seems to be almost structurally lagging the U.S. and having such difficulty finding its footing? Well, I'm also not an expert on politics, so I'm not going to comment on that because I think there's something to be said there. But what I would say from sort of a structural perspective is I think probably one of the bigger differences today is demographics, where kind of working age population in Europe is declining. I think it's still growing modestly in the U.S., and obviously that will turn in the U.S. at some point in time. But so that has been sort of one issue in Europe.
43:36I think the post-COVID recovery in Europe was a lot more challenging primarily because of the Russia-Ukraine war and sort of the energy crisis that they faced given a lot of their energy was coming from – or energy supply was coming from Russia. So that had a very different impact in Europe than it did in the U.S. overall. If you look at Germany, obviously the largest economy in Europe, it's very still sort of heavily manufacturing-based. higher interest rates have really had hurt manufacturing global manufacturing and so that's had a bigger impact i think on on germany with those manufacturers operating globally so those are some of the things that i would point to and you know there's just never been the same labor productivity across europe as there has been in the u.s and quite frankly just the support for innovation and tech right and new technology and i think that's just had a big impact back to germany's heavily manufacturing based right the u.s probably less so Because we're more service oriented?
44:34Is that more service oriented? And I think, again, you don't have the same. I think a lot of countries in Europe are looking to put in place policies to better incentivize some of the technological development. But I mean, you don't have a Bay Area type. Right. Right. I mean, you have little pockets of that kind of concept. Right. Where you have sort of this ecosystem coming together to disrupt and innovate and support new technology. But there's not there's nothing as sort of big as the Bay Area. and Europe. But you do have world-class manufacturing throughout Europe. And I think of Mercedes, Porsche, BMW in Germany, you think of all the, I guess it really doesn't scale watchmaking and things like that, but there are some really high-end companies that are incredibly successful.
45:24Are they just the exceptions? What is it? I'm trying to conceptualize. Sure. But I also think it's much more fragmented, obviously, than the U.S. market with each different country with its own rules and regulations and some sort of more nationalist policies than others. And I think that just has an impact on their ability to kind of dominate. We're talking about Europe as if it's one thing. But it's not. It's not. So you're saying really it is structural. So the combination of these structural challenges, relatively high interest rate, less productivity gains, and a focus that's less service-oriented, more manufacturing-oriented.
46:03Demographics. And demographics. So the people who have been waiting for, hey, Europe is going to catch up, it's going to mean revert any second, that doesn't seem to be in the imminent cards anytime soon. I don't think that's in the 2025 cards. Let's put it that way. Hey, that's fair. That's a perfectly fair thing. I want to talk a little bit about some of the work you've done on women in banking. You were on the Women on the Move podcast. and one of the things you said that struck me was women don't have as robust of a network as men do. Explain. So that was a little bit of a generalization probably, but I think what I meant by that was if women tend to stick to, because I think often earlier in their career, and probably I did the same thing early on, that you stick to sort of the women's network that you develop, right?
47:02And there's a lot of sort of women's networking events. I'll speak for financial services specifically. If you only stick to that network, there's still a lot fewer women in banking or pick many industries than there are men. And so that limits kind of that network overall. And so I think important that you're spending time with people across the organization, picking mentors across the organization, networking across the organization to make sure that you're developing the same robust network that sort of some of your male colleagues would already be doing. So I also read you value and prioritize mentorship.
47:39How do you approach this at your job? We'll get to questions about who your mentors were, but do you have mentees? Are you practicing what you preach? Yes, and I very much take that as a serious responsibility and sort of part of my day job. You know, we have various, I would say, organized programs, and then there's more informal, you know, mentorship programs, and I think both are important. But I think over the years, you know, making sure that all of the senior individuals are sort of participating in those mentorship sponsorship programs, giving younger people sort of the opportunity to learn from someone else about their career.
48:20And again, sort of doing the informal mentoring. I think back to the J.P. Morgan culture, I think it's just very endemic there. Someone reaches out to have a cup of coffee with you, you go do that, right? And it's just sort of something that's expected and something that sort of I grew up with, if you will. And so certainly something that I, again, take very seriously. So when I first started this podcast, I want to say almost 11 years ago, it was very hard finding women in senior leadership roles and having them come on as guests. That has become much easier. I'm curious how you see the industry as once male-dominated.
49:02It's still mostly male-dominated, but it feels like it's improving somewhat. What's your perspective? I do think that a lot of progress has been made overall. I think JP Morgan, not to toot our own horn, but I think is a great example for the industry where you look at our operating committee, which are the individuals that report directly to Jamie. It is heavily female. Jamie? I'm sorry. I'm not familiar. Who is that? There are many, many females on the operating committee, so we've done a great job there. And I think that that's kind of, you know, filtered down throughout the organization. So, yes, I do think it has improved substantially.
49:38I do still think there's a lot of challenges, particularly at that sort of VP, late VP, early ED level, early executive director level. A lot of times when people are having sort of their first children and sort of making sure that we're providing a supportive environment that they're able to obviously, you know, come back to work as they would like to. But, yes, I think significant progress has been made. But I think that is a very intentional effort back to kind of understanding why, if we are losing female employees or diverse employees, why that is in the same way that we want to understand why we're losing any employee, right?
50:11Any talented employee we don't want to lose. But I think you have to be just very intentional about measuring progress and understanding what the challenges are and if there's anything that you can do or should be doing to have a more sort of accommodative environment and inclusive environment. So I have a question later about advice to recent college grads, but as long as we're talking about women in banking, let's stay focused on that here. What advice do you have for any young woman who wants to become part of the financial sector or banking industry? I would just say really taking advantage of friends, colleagues, your network, peers to understand all aspects of the industry.
51:00And that's hard to do sometimes when you're in college and you're not sort of sitting in the organization. But I do think, and this is not a commentary on females versus males, but just sort of back to the networking point. you have kind of a natural advantage if your parent was an investment banker or a lawyer or you're right that dealt with sort of the banking industry or you know pick another sort of adjacent profession and so you know those individuals know the right questions to ask are more aware of the opportunities across the firm it's not just investment banking there's lots of other things we do at J.P.
51:35Morgan or any firm so I think just making sure that you're figuring out how to kind of gather that information and ask all of those questions so that you're a little more educated coming in about sort of what the opportunities are overall. Really interesting. So let me throw you a curveball question. We talked earlier not only about your ballet at age four, but dancing professionally for three years. You're a member of the Board of Trustees for American Ballet Theater. That's the pinnacle of dance in America. Tell us a little bit about the organization, how you found your way to it? What are you doing with them?
52:14Sure. So I have been on the board since 2009. Oh, wow. That's 15 plus years. Yes. So a long time. So again, American Ballet Theater, one of the greatest ballet companies in the world based here in New York, officially designated by Congress as America's National Ballet Company. And actually, as of January of this year, I'm the new chair of the board of ABT, which is super exciting. But, you know, the board obviously has its basic sort of governance functions. But, you know, we spend a lot of time helping with fundraising for the organization and helping provide, you know, expertise where each individual has it.
52:53Any nonprofit obviously has a much more limited sort of staff overall. So if there's people on the board that have real estate expertise or finance expertise or HR expertise, that is very valuable to the organization as a whole. So there's always sort of special projects that we, you know, sort of participate in from that perspective. But a big chunk of what the board does is really making sure people are aware of ABT, helping with fundraising, helping attract new donors, helping attract and develop new audience members. Really, really interesting. Have past board members and or chair people been former professional ballet dancers or is this unusual?
53:34There's always a few, but certainly the majority of people on the board don't have a background in dance. And as I always remind everybody, I call it the separation between church and state. The board is there to sort of help with the business of running the ballet company. They have no input whatsoever to anything artistic, which is why it's not required that you have any sort of background in dance. But I'm curious if there have been previous chairpeople who were professional ballet dancers. That I would have. I don't think so, but I'm not 100 % positive. All right. But I don't think so. Our previous chair, who retired at the end of last year, his sister danced with the company for many years.
54:10And that's really how he became involved and obviously very passionate about the ballet. Really, it's one of those fascinating things that just I don't see on people's resumes all that often. And I had no idea you were chairman, but it's really fascinating. All right. So while I still have you, let's jump to our favorite questions that we ask all of our guests. speaking of entertainment, let's start with what are you streaming these days? What's keeping you entertained? It could be Netflix, podcasts, whatever. What are you enjoying these days? So first, I would say I am sort of an avid reader.
54:44I was talking with a colleague on my way over here. Everybody consumes information differently. I consume it better reading, I think, than always listening. So I'm sort of very religious about getting through The Economist and The New Yorker every week. And I won't let myself read the next issue of The Economist until I finish the first one. So even if I'm behind, I do that. I'm in 1986 if I follow that rule. There you go. I might have to get that up at some point. I am currently streaming, I guess, the second season of The Diplomat, which I'm very much enjoying. I love the political action thrillers, but I think I'm running out of them because I've watched all of them at this point.
55:22Lioness, have you seen that? Oh, no, I haven't seen that. Okay. So a little more intelligence community slash tip of the spear. Okay. But, you know, the same sort of back and forth layers of intrigue. But I really enjoyed The Diplomata. I thought that was fascinating. And then what was it? Secretary of State was the other one? Madam Secretary. That same concept. I will admit I've watched it a couple of times. Oh, really? I thought it was great. Yes, exactly. I think it's a good pick-me-up, particularly when partisan politics are depressing everyone. It's good. It's just a happy – there's always a happy ending.
56:01I appreciate that. Any time you have an ability to go to a space you're wholly unfamiliar with and be challenged, it's not just entertaining, but it clears the cobwebs out a little bit. Exactly, exactly. Really interesting. So we talked about you as a mentor. Who were your mentors who helped shape your career? So I would say I feel very lucky when I was most of my career when I was in debt capital markets, I worked for a woman who ran DCM at the time. And then she went on to do different things at the firm who was very much a sponsor mentor for me overall. And it's just, you know, over time she's retired now from JP Morgan, but sort of, you know, become a friend.
56:43But I think that's where I really, I think, learned and embraced kind of just this concept of attracting talent, retaining talent, helping to kind of bring up the next generation of women is a responsibility of senior people. And she really demonstrated that. And certainly I took that to heart. So since you are a reader, let's talk about books. What are your favorites and what are you reading right now? So favorites are hard. But what I'm reading right now – so I actually just finished Over the Holidays. I tend to alternate between fiction and nonfiction. I do a lot of both because I think both are important.
57:23I finished Chasing Hope, the Nicholas Kristof book. He's a foreign correspondent for The Times, which is interesting. I finished a biography of Alexei Ropmanski, who's a choreographer. I don't think many listening to this podcast may find that book interesting, but I did. a new fiction by Michael Cunningham called Day. So those were all really good. Some of my favorite authors, Isabella Ending, Dave Edgars. That's what I would say. Edgars is kind of funny if we're talking about the same guy, right? And he has funny titles, which I love. Heartbreaking Work of Staggering Genius, one of his first books.
58:00Love that book. Yeah. So we're down to our last two questions. and this is a broader question than I asked earlier, what sort of advice would you give to a recent college grad interested in a career in either banking or finance? I think to make sure that they embrace risk-taking. And I say that because maybe just because I myself maybe am a little bit risk-averse, but I think over the course of your career, you have the opportunity often to do many different things. And a lot of times people are afraid to sort of leave their current group and do something different. And it just opens up a whole world of possibilities.
58:44So I think sort of taking a little bit more risk than you might naturally do is always good advice. And when you have no spouse, no mortgage, no kids, that's the time to fall on your face because you get up, dust yourself off, and start over again. And it's funny how when you're a few years past being young, that's obvious. But at the time, it doesn't feel that way. Well, and it feels like such a big risk. It's so risky. Right. Exactly. And our final question, what do you know about the world of banking and investment and growth companies today that would have been really helpful 25 or so years ago?
59:22That's a really good question. And it's not, I should have bought Nvidia when it was 50 cents. it's like what philosophically would have been useful to know that you eventually figured out i think because i started in the investment bank and then by definition was really working with primarily larger size companies i think i you know as i kind of mentioned earlier understanding how different it is and and the fact that you have the ability to make an even bigger difference for a smaller size company that needs that sort of trusted advisor even more, I think it would be sort of good to know, right?
1:00:00Because it is, I think financial services overall, you have the ability to take on a lot more responsibility at an early age than other industries. But I think, again, the ability to kind of influence and advise an early stage company is just incredibly rewarding given the limited resources staff that they have. Melissa, this has been absolutely fascinating. Thank you for being so generous with your time. We have been speaking with Melissa Smith. She is co-head of commercial banking for JP Morgan. If you enjoy this conversation, well, be sure and check out any of the past 500 or so we've done over the previous 10 years.
1:00:39You can find those at iTunes, Spotify, Bloomberg, YouTube, wherever you find your favorite podcasts. and be sure to check out my new book, How Not to Invest, coming March 17th, wherever you get your favorite books from. I would be remiss if I did not thank the crack team that helps put these conversations together each week. Sarah Livesey is my audio engineer. Anna Luke is my producer. Sean Russo is my researcher. Sage Bauman is the head of podcasts at Bloomberg. I'm Barry Ritholtz. You've been listening to Masters in Business on Bloomberg Radio.
1:01:44www.blogspot.com Europe edition, covering all the top stories across Europe and around the world. Each weekday morning, we're up early to bring you the latest news by 7am. We've got everything you need to know, from geopolitics and global events to economics and what's moving markets. I'm covering it all from London. And I'm in the EU's capital, Brussels. We have 3 ,000 journalists and analysts around the world to tell you what's happening, what it means and why it matters. It's more than just business headlines. from the price of your breakfast to global shifts in power. Economics and money aren't just part of the story, they're often the driving force.
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From the publisher
Barry speaks with Melissa Smith. She is co-Head of Commercial Banking at JPMorgan. Previously she was Co-Head of Innovation Economy and Head of Specialized Industries. Melissa has been with JPMorgan for over 20 years. She works with founders, CEOs and CFOs, delivering a cohesive banking experience to startups and fast-growing companies.
On this episode, Barry and Melissa discuss her path through finance and dance, the complexities of middle market banking, and how J.P Morgan is preparing for the next wave of technological disruption.
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