Flying Limes In From Different Countries and $5K Crab: What Life Is Really Like as a Luxury Travel Agent with Olivia Ferney

20:14Nicole Lapin:Is that more for people who you'd recognize? No, I have lots of people that no one would know out in public whatsoever. They're not worth, you know, a billion dollars and they're not celebrities, but they just genuinely don't want to see other people. I understand it. That's one that makes sense to me for sure. But yeah, that's definitely something we hear a lot. Is there a difference between working with rich entrepreneurs and celebrities. Yeah, absolutely. Celebrities are a little tougher and no shame on them. It's something that I would absolutely do if I was a huge celebrity. Celebrities tend to have tougher riders, I will say.

20:48So a rider is when you show up, there's a huge sheet of everything that they want. And some of these sheets are insane, like just such specifics on the type of candy they want, the type of drink they want. They might want some sort of, you know, Korean candy that we don't have in the States that we have to go get our hands on. And sometimes you don't know they're going there until 24 hours before. So you've got to source that stuff. They might want a certain couch. They want certain water. There's all these little things where I would say people on the business side tend to not, I mean, some of them actually just don't have riders at all, or they just care about what water's in the room.

21:20Nicole Lapin:I had a very fascinating conversation once, actually at the Wynn with one of the like managers of the whales, I would say. So like VIP concierge team, private access. Totally. And I was like, what's the craziest thing somebody requested and I'm just remembering this now and they said that somebody wanted to change the entire HVAC system yeah like they needed a special air filtration system that you're you're looking at me like yeah duh of course they would what so that yeah we have a lot of stuff like that usually what that looks like on short notice Vegas is a different beast there is not much that they will say no to in Vegas.

22:01So if you want to get you to gamble, yeah, it's like, it's all a game there where there's a relationship, whereas a normal hotel, they're not necessarily like the, they're not making their bulk of money off of a casino. So, you know, they might not necessarily be able to switch out the HVAC system in like the middle of New York same day. But what they will do is bring out a bunch of humidifiers and air purifiers. And, um, there was a funny story. I won't say who it is, but there was somebody in New York that came and had all of the, um, Like the Dyson, we had to bring up all these Dyson air humidifiers.

22:33They ended up taking them all home because they love them so much. They just put these on the plane and we're going to take them. Like for free? It was the funniest thing ever. No, everything. I mean, these people do pay for everything. It's not like they're getting everything for free, but.

22:47Nicole Lapin:There's still a lot for free. Lots for free. Everybody loves a deal. Like I don't have that kind of money, but I love a deal more than anything. Like, yeah, I'll sign a big deal, but then I'll save, you know, a couple hundred bucks or get a BOGO and I'll be stoked. Right. So do you find that your wealthy clients know how much things cost? Or are they like that viral Bill Gates clip where he didn't know the price of groceries? Yeah, bread costs. It's a great video. I actually am reading a book right now. This is and I am so not a reader, but we went on vacation last week for the first time in two years and I was like, I'm going to read a book.

23:22We went to Barnes & Noble. We bought a book. Mine, of course, is about the rich and famous and how they charter yachts. It's like this fantasy murder mystery story. And within the first couple pages, one of the lines was, rich people fucking love a refund. It was so funny.

23:37Nicole Lapin:Word. I think it's so true. So true. That line made me howl. Totally personal thing. Some people will price check every single thing and make sure that they're getting the right price, best discount, all the things. and will want a refund if something's not perfect. Other people, I mean, not that I would ever do this, but you could charge them a million bucks, they probably wouldn't notice. But I'm still like, no matter who it is, I want my clients always to be able to price check me because then if a competitor ever tries to swoop in, it's like clear as day who's going to bring you the most value.

24:08Yeah, and it's not the money. It's the principle. It's the principle. People, it fires me up so much. I hate the jet industry nowadays. Hotel industry is a little harder to do because you can price check directly online. But with the jet industry nowadays, you can like the brokers. What's happened is there's an owner and then there's the client. And in between this person, this person should be me and potentially one broker. That's it. Four people involved in the transaction. Nowadays, we're looking at like 30 people involved in the transaction and add 10 percent on to everybody. Everybody's got to eat.

24:40So we're like there'll be people out there that are charging and some big companies to 30K jet. And they're charging 80 ,000 for the jet. And these guys are not thinking to price check because it's just like somebody they've been working with. I'm like, you're getting hosed. Or it might only be four people, but that person knows they're used to paying that 60 % premium. So they're just going to charge it. And it's just like such abuse of the system.

25:00Nicole Lapin:I just feel like that's not a great game because people have money not because they're stupid. You're going to get caught at some point and then you're going to come to me, which is great. That's right. Before then. Do your clients have budgets or they'll just spend whatever? Yes. Yes, everybody has a budget. Bill Gates has a budget. Jeff Bezos has a budget. When somebody comes to me and says, I have no budget, huge red flag. Why? Because they have a budget and it's usually way stricter than somebody that comes to me and says, can we try and stay under 200K? Huh. Yeah. Tons of purchase anxiety with those people too.

25:34The no budget people are not usually good people.

25:36Nicole Lapin:So it's a little overcompensating. Yeah. Yeah, totally. I mean, there is the once in a while, you know, it'll be a girlfriend's birthday or something like that. And they'll say, hey, you know, like let's really blow this one out and have a big one. But I'll ask how much and they'll say, OK, let's let's do the nine hundred thousand dollar boat. Let's not do the three million a week boat. Right. Because you can go we can spend 50 million in two weeks if you want to. We can find a way to spend that money. But there's going to be a budget. Somebody worth hundreds of millions of dollars still doesn't want to spend 50 million on a vacation.

26:05That's insane.

26:06Nicole Lapin:So, yeah, the no budget idea. There's a pulse check. There's the level set. Yeah. You have to have some general range. I'm a huge believer that you have to get your financial information out very quickly as well when it comes to these types of purchases. It's like, I'm not going to beat around the bush and not tell you there's a 100K upfront charge. That's probably within the first three lines is what I'm going to tell you because you're either going to be able to afford it or think that that's insane and then we'll part ways or start working together. So what's the minimum spend for a client?

26:35Interesting. We've kind of wavered a tiny bit just because we do have some clients that pay us a retainer and then they talk to me like twice a year and they book a 100k trip with their family twice a year and it's great and they really don't need anything else so that's like an awesome client for me but we do have clients that are spending you know four or five million dollars a year as well so it's usually I would say on average between like the one to three range do you get tips I've never gotten a tip that would make me so uncomfortable oh my gosh that would make me so uncomfortable that being said if anyone wants to send me 100k always open but no No, I would never accept tips.

27:10I feel like in our industry, it's just not, there's not like a service-based, I don't know, it's not, the understanding's not like that. Like we work together. It's my job to just, I'm kind of like a employee. I'm retainer. I'm here to make your life easier. I work with a lot of chief of staff and EAs for a lot of these people as well. So I'm just kind of a part of their network. So tipping me would probably be very uncomfortable for all of us. But you get gifts, like thank you gifts? No? No. No one sent you a thank you gift? I don't think so. Of course. Have you gotten any, have we gotten any thank you gifts?

27:43Nobody sends you guys like flowers or? So interesting. I mean, we've, I think we got some flowers and stuff when we got engaged from a couple of people, but I honestly never need gifts or cards or anything from my clients. As long as everybody's happy, that is a gift in itself.

27:57Nicole Lapin:Do you charge differently for ultra high net worth clients? Everybody gets the same. Everybody gets the same. Yeah. Same treatment across the board. Celebrity or I mean, even if you make half a million dollars a year and you want to spend that on me, that's you're still going to get the same treatment as somebody that's worth billions. Love to hear some quick answers from your crazy job. What's a destination that looks amazing on Instagram that you'd never recommend? I try to push people away from Bali sometimes. I think that there's if you're doing it really right. But most of my followers are not people that can afford my vacations.

28:30So, you know, if they're trying to save a buck and go on a really cool vacation, I would not recommend Bali. I think it has to be done right and very expensively.

28:37Nicole Lapin:Yeah. So the people that are watching you, it's just, it's a tale as old as time, like wealth porn sells. Private access behind the velvet rope these days is like, you're right. It has been a tale as old as time. It feels like it's being reactivated right now. The amount of articles I'm reading that are just travel is becoming sexy again. The travel agent is becoming sexy again. Like all of this industry is kind of having a really big blow up. And I hope that I've had a part in that because I feel like it's really the last year has really exploded. So hopefully I'm inspiring a lot of people to get into this industry because it's hard, but it's super fun and super rewarding to help people create memories for the rest of their lives.

29:13Nicole Lapin:And you get to experience it yourself. So what's one hotel in the world that most lives up to the hype? I mean, this one's not even fair, but the Shangri-La in Paris was probably the most magical place ever. Now I did get engaged on that trip. So it's almost not, it's just not fair. But that view, we had like the two story duplex and that suite, the direct view to the Eiffel Tower was one of the coolest rooms I've ever been in. There's also a spot that I will say is like an underrated spot that I've gone to twice this year already in Pittsburgh of all places. It's called Nemecolon. It's where like all the, so many celebrities go here tons of like extremely wealthy politicians businessmen like everybody loves this spot but nobody talks about it it is one of the coolest experiences i've ever had like from the second i get in everything's gluten and dairy free they've clocked my allergies so well they are on like they're touching the tables all the time they're coming and checking in on you the service level there is like a six star it's unbelievable but it's in pittsburgh so you might think it's weird but like okay Pittsburgh right yeah so super super cool what is it called Nemacolin how do you spell that n-e-m-a-c-o-l-l-i-n I believe

30:32Nicole Lapin:yeah interesting spot what's something that the one percent think is tacky that the 99 percent think is luxury we're on a three-year cycle right now so what happens is the super wealthy and the rich and famous will go somewhere for a year. And then three years later, that spot will get like just a spiral. So I, I love Lake Como. I think it's great. Unfortunately, if you have gone to Lake Como in the last two years, all the Kardashians did all their posting a couple of years ago. It is a flood of tourists. And unless you can afford to stay there at nighttime, the day is just a lot. Like there are thousands and thousands of buses coming in.

31:11The streets are packed, the food starting in some of the areas to get really touristy. It's just like, yeah, I think that unfortunately Instagram, as much as it's a great tool, has kind of ruined a lot of these really great spots and they become tacky is what I will say.

31:25Nicole Lapin:What's the most expensive room service bill you've ever seen? For like single day, 15 ,000. For a meal? Yeah. Like for a party? Yeah, no, that was, I mean, it was a group of five. So they had, yeah, between lunch and dinner was$15 ,000. But I've definitely seen way more at dinner. But also wine, you can get a $20 ,000 bottle of wine. Like for some of these people, that is very, very easy. But I think they just got so many dishes again and again and again. It was just a bunch of guys and girls having fun in Vegas and they racked up a good food tap. Did you see the acquired style bachelorette? I did.

31:56Yeah. And how much do you think that cost? I'd have to have more details on what, I mean, it was a, I always call it a big booty jet.

32:08Nicole Lapin:Official terminology. BBJ. Yeah. So I always call it a BB. It's so funny. I've been on multiple calls where I've been like, oh, we'll just get a BBL. And I've has to interrupt me and say, babe, BBJ, BBJ. I made too many jokes. And now my vocabulary has changed it to BB, um, BBL in my head, but it's not the BBJ. Beautiful plane. I don't know if they have ownership on that plane or if that's somebody's jet in that case not super expensive they already own the plane you're just paying fuel um and all that stuff but if they were to charter that i mean so i think that that plane again depends on where they're coming from and just how far the journey was if they owned it a lot cheaper but that type of plane you're looking at at least five hundred thousand dollars so hell of a hell of a partnership there for sure And you said that there's a lag, like a three-year lag.

32:59Nicole Lapin:Where are rich people hanging out right now? I mean, I think that Mallorca has been really, really popular. Like parts of Spain are going to kind of blow up. I mean, I personally, I've said this a couple of times and I get a lot of hate for it. I think that St. Bart's is going to have a couple of tough years after this past year. We oversaturated it on social media so hard. I mean, love everybody that was there. It was great. but the social capture of it, everyone is going to spend every last penny they have to potentially go party with Tom Brady or Alex Earl or any of these people, right? They're going to go out.

33:30And I think that that's going to cause St. Bart's to get a little bit overwhelmed. The boating industry there is not going to change because you have to have so much money to rent a private yacht. You're looking at at least$700 ,000 to get a good boat out there. But it's going to overwhelm the clubs.

33:44Nicole Lapin:You mentioned taking a vacation recently. Can you even take a vacation? Does it feel like a vacation to you? And where would you go if you were to take another one? So we, our last vacation before this one was BVI's. We stayed at Ariel Island. Magical spot. They grow all the food on land. They have a like rescue circus zebra farm. It's the sweetest, most grounding spot ever. So after Super Bowl two years ago, we went there. And since then, we haven't taken a vacation. So this was kind of our first one. We still work all day, every day. But we just get to do it in a little bit of a nicer spot. So and where would you go if you could go on another one?

34:21Our next one, luckily, brands and partners seem to be beating us. So like we'll have a bucket list trip we want to do and then we'll magically get a call from, you know, the Four Seasons or one of these big brands. They're like, hey, we want to bring you out here. And then luckily we get to experience it. One and only, you know, we've been thinking about doing a trip to Rwanda for a while and they've got Gorilla's Nest out there. So, like, of course, they just called and they're like, we'd love to host you. I'm like, awesome. Okay, so that's when I think we want to get Tokyo is on my bucket list for sure.

34:49But it looks like I might be flying out there with Fairmont in November. So we might go do that.

34:56Nicole Lapin:What would you tell a hotel front desk if you wanted to get a room upgrade? Oh, people love this question. Controversial answer. I gave this answer a couple weeks ago and everybody got so mad. Like, don't lie. You can lie. It's okay. So for me, it's just like lead with confidence. Get in there. if a hotel is 95%, if the occupancy rate is 95%, you're not going to get an upgrade. There's a pretty high chance it's not going to happen. You know, there's, I think it's one of the burnout girls that has one of the best pieces of advice. She hired a fake EA, like she was pretending to be your EA or hired one of her friends, right?

35:34Yeah. So you know, do the same thing. Call in, I'm an EA of somebody that's really important. You don't necessarily, you know, NDAs, we can't list right now. They're coming in. Is there any chance that you have something for them? If you want to create a little story there, I think that sometimes that can go a long way. Also being super nice. This is same with flights. I've seen this happen a couple of times before. Bring little gifts, bring a card, bring some flowers, bring some chocolates. Like if you bring little gifts, sometimes people are, they have upgrades available. If they have the room, they can make it happen, but you have to make them want to make it happen.

36:08You have to bring them like a Toblerone from them. Yeah. So I have, there was this girl I met on a flight years ago and she brings a little bag of those mini candies on every flight she goes and they upgraded her first class all the time no way they don't do that i know so i was shocked i think that that has changed a little bit over the last like year or two maybe even a little more just because when you're um you know because of all the point systems now they're upgrading to get those seats full but there was a huge thing 2022 where a bunch of the elite status members on the airlines complained that people who weren't paying for it or want of status were getting moved up.

36:45So now they've been a little bit stricter on that. But I remember seeing that girl do it and they fully moved her up. And I'm like, I saw that. What did you do? And she's like, I bring a bag of candy on every flight with me. So it doesn't work all the time, but it does work sometimes. So life is a game of getting to know people and getting to read people. So just understand what people want. And usually they can help you get what you want to. Can you imagine like bringing a small bouquet of flowers? I say that I'm going to do it. But now we don't really have that problem. But, you know, years ago, I'm like, I'm going to start doing that.

37:13I just never remembered to do it. But you can actually try and put in some energy to making people feel good. It seems to go a long way in the hospitality industry.

37:20Nicole Lapin:OK, let's role play then. So I'm the front desk and we're calling to get an upgrade. Yeah. Ring, ring, ring. Miss Fernie, how may I help you? Well, first off, you would have no idea who I am. Oh, you're at the hotel already. Am I at the hotel or am I calling as like an EA or pre? so like I thought I am okay we can do both if you want let's do okay call you could just answer is the oh the regular the one hotel yeah okay hotel you have no idea who I am okay so ready the one hotel good afternoon hi who is this hi uh this is Nicole awesome hi Nicole this is Janice calling do you have a second to chat um sure but how can I direct your call awesome um are you the front desk or is this is this in-house reservations or am I speaking to a sales line um I'm just helping to direct the call for the hotel.

38:10Okay. Can you connect me to in-house sales, please? Okay. One moment. Always go to in-house sales.

38:18Nicole Lapin:Hello. This is in-house sales. Hi. How are you? Who am I speaking with? Hi. This is Nicole, who may I have the pleasure of speaking with? Two calls in one spot. Wow. That's great. I just met Nicole from the front. She seems awesome. Great name. So I have a client that's due to arrive in about 45 minutes. Her name's Olivia Fernie, Travel with Livy. I am just wanting to put a couple things on your radar. Are you guys able to bring in a couple snacks and some waters or connect me with concierge to help set that up? She's a pretty VIP guest. Yeah, we could definitely, depending on the snacks, get over to food and beverage and have room service handle that.

38:56So I'm actually just going to have them sent. She's very particular about what's in the room. So I'm going to have those gifts sent over to the hotel. If you guys could just have concierge put it in the room. if you're able to if you could send me over the best email to get a last minute ride or two as well for the remainder of her stay that'd be great and yeah if you guys happen to have any upgrades she's had an incredibly long flight and I know she's really excited to try out the hotel

39:16Nicole Lapin:that'd be really appreciated presidential suite awesome thank you all right thanks so much Nicole great chatting she'll be there shortly that's how I would do it always go to sales general reservations isn't the front desk you're talking to somebody that might be outsourced in a different country so usually you have to try and get to on sites or in-house sales sorry and those people only work nine to five so you can't do that at night either okay so you've actually done this and it's worked. Yeah, yeah, yeah, yeah. This is, I mean, this has worked. Troy's done it for me multiple times. Yeah. Before I was traveling with Livy, Troy, I mean, when we had like 10 ,000 followers, Troy would try and pull it off and they'd be like, can I see the account?

40:05And he's like, no, you can't.

40:07Nicole Lapin:So what's the best way if somebody is a smaller influencer to try and get a hookup at a hotel? I really believe that in-person networking is huge for this. If you live in Miami, New York, LA, maybe not even a major city, there's going to be five-star hotels within driving distance for anybody for the most part. Go get your butt down there and go start shaking some hands. You might not be able to get a one-on-one with a GM right away, but when you come by and again, bring little gifts, bring cards, say hi, introduce yourself, become a familiar face, you eventually will be able to get interviews with the right people who can connect you to marketing.

40:41A lot of the marketing teams are on a global scale. Things like Four Seasons and Ritz are actually privately owned, a lot of the actual resorts. But marketing sits at the higher tier usually. So you just have to start to get to know people and network like it's 2000s. Get off your phone. Stop DMing these hotels and asking for free stays and like go find who you need to actually talk to and make eye contact. Give them a good shake and get yourself in the door. It takes time, but it will add up. What do you say, though? I think just making yourself known of exactly what you want to do. You don't have to like beat around the bush.

41:14Just say you're an aspiring influencer. I absolutely love the brand. Here's the three things that I really enjoy about the brand and why we'd be a good fit. Like you're you're working. This is a job. It's not just like I we make fun of influencers because some people do run around like it's a fluffy thing and it is definitely a really fun job. But go act like you're, you know, asking for an actual job because there is an exchange of services or even an exchange of money here. So you should act like it. So go in and just make yourself known. So planning all of these six figure, seven figure

41:45Nicole Lapin:vacations, does that warp your relationship with money? Oh, hell yes. Oh my gosh. I have become so out of touch sometimes. I really have to touch grass. I think I've just hearing certain numbers don't shock me. I remember when I started doing this, I didn't know what a private jet was when I moved to Miami. I had no idea that that was a mode of transportation. I thought that the government was the only people that were allowed to take the small planes I see in the sky. Turns out lots of people do it. And now, you know, hearing that something costs$3 million doesn't phase me as much as it used to.

42:22But I think that's also a good thing for the line of work that I'm in because I shouldn't be sitting there looking at a client who's asking to spend that kind of money being like, whoo, are you sure you want to do that? That's not a great look. So So I think the I'm getting like acclimatized to the wealth is what I'll say.

42:36Nicole Lapin:You have a very good poker face. Thank you. Trying. No, the first time I, I don't know if I've ever said that, but yeah, the first time I went on a jet, I went to the bathroom and I was like, oh, you don't have a toilet here. That's fine. I get that. It's a small plane. I didn't understand like you lift up the thing. I thought it was a seat. I thought it was a seat. I've done that too. You go ahead and you start closing in. You're looking for the... It's a sink and you wash your hands and then you hold your pee-pee. And you hold your pee-pee. My stepmom actually was on a plane one time for work years ago and she said they had an extra person last minute and she had to sit on the toilet seat the whole time.

43:19She's like, nobody better have to pee. She said it was fine. They just kept the door open. She just felt a little separated from everybody.

43:25Nicole Lapin:So you didn't grow up with a lot of money. Two teacher parents. Great life. Like we had a white picket fence, little suburbia. I lived on a, I called it a lollipop growing up, but it was a cul-de-sac. I recently learned that word. And just like small country town. We grew up tipping cows at high school parties and that was life. It was great, but it was definitely, yeah, very different than what life is now. Has your experiences made you want to be a billionaire? I wouldn't say that I necessarily want to be a billionaire. I think that that's an extreme amount of wealth. Awesome if it happens, but I think I just want enough money to be able to travel the way that I want to and be able to take care of my family.

44:09Nicole Lapin:Is there a lesson or a money lesson that you've learned working so up close and personal with the ultra wealthy? I wouldn't say so much lessons. I think a lot of people believe that I have integration into their financials, which is just not the case. I definitely don't know what any of them do on that side of things other than the little bits and pieces I hear. But what I have gotten that's been really awesome personally is just access to a lot of new things. A client connected me to an amazing firm that's now handling all of my wealth and they've been doing a really, really great job. And yeah, just being, you know, getting access to stuff pre-IPO and getting access to new startups.

44:47And, you know, Maggie Sellers, Hot Smart Rich, I did a podcast with her and she's brought me a lot of really cool opportunities. Keyback is my wealth management fund and they've been spectacular, but I don't pretend to know the first thing about finances. I think all of it scares me and is very overwhelming. And I think you can only be so good at so many things in life. So I try and leave it to the professionals. And that's definitely something that I've, I've learned working with this kind of group is that there's people that are good for everything. So find the best people and give them their money.

45:14Nicole Lapin:And like a soft lesson that you've encountered for just seeing how people relate to money or the importance of money. That's a tough question. I think something that I've learned that I do go back and forth with this group is that money is not everything. It's really, really great, and it can bring you a lot of happiness. But at the end of the day, if you don't have good relationships with your people, then your relationship with money doesn't really matter. You can be rich and depressed, but you're still depressed. And not saying that any of my clients are. A lot of them have amazing relationships with wealth and with their families, especially my current group of clients.

45:53But, you know, over the last year of working with all these different types of people, you see a lot of very interesting relationships with money and it's priority in people's lives. And I think it's made me take a step back and kind of think about all the things that are important to me and make changes. Yeah.

46:07Nicole Lapin:Money fixes money problems. Money fixes money problems. Correct. Yeah. You just got engaged. I did. Congratulations. Thank you, you guys. Are you doing a destination wedding? Oh, my gosh. Question of the year. Question of the year. I have no idea. We're on a sprint right now. we have like a five-year business plan that we're really really kind of gunning for so our focus and priority is that in our clients right now I think we'll see in like a year I'm thinking I'm going to start planning I just really want to enjoy the process and right now I'm enjoying work so much that I just don't have time to plan a wedding so we'll see where we end up we're going back and forth between like maybe Hawaii maybe Vegas just because it's like our stomping grounds maybe Canada maybe we'll go back home we'll see a lot of options so you're saying you're sprinting on a business plan together.

46:52Nicole Lapin:You guys work together and sleep together. So how do you keep your relationship defined in those areas? Or what are the rules for the boundaries around work? We probably should work on that a little bit more. There's not many. We both are so attached to this job and everything that we did. It brings us so much joy that when we go down for dinner and we're like, let's leave our phones. The first thing we do is mention what's going on, what this client wants, how we're going to get this done, what the new platform's looking like, how far along development is. There's just like, we can't help it.

47:32It's so funny listening to our dinner conversations because we'll try and deviate max three minutes. You got three minutes on something funny a friend said the other day, and we're going right back into work. But until that stop starts making us unhappy, then I think it'll become a, you know, when it makes us unhappy, it'll become a problem. But for now, we both love talking about it and it fuels our relationship. So it's good right now. We'll see in five years.

47:55Nicole Lapin:Are you talking about a prenup? We'll definitely have a prenup for sure. Yeah. We've really talked about it a little bit. We both I think we both agree. I'm sorry to speak for both of us here, but I think we both agree that a prenup is super important. Why do you think that is? It's just it's just life. I think that paperwork is very important. I am one of those people that just has seen a million things go wrong a million times. I have divorced parents and God forbid that ever happens to us. I think we're going to have a very long, successful, happy marriage with lots of beautiful little dogs and kids.

48:27But, you know, it's just something that you have to write on paper. I think it's also important, as you just said, defining roles and relationships when it comes to work. I think a prenup when you work together specifically is very important so that we understand our roles in the business and what's going to happen long term. And, you know, if there's ever a sale of assets and you know as things continue to grow hopefully one day we'll get there and make a ton of money together but I want to make sure that those pieces are all put in place just in case so that I know what I'm striving for and same for him yeah and you have a prenup regardless it's the states yeah it doesn't need to it doesn't need to be a super negative thing I think people are very weird to talk about it but it's business baby put it on paper that's right so we end all of our

49:09Nicole Lapin:episodes live by asking our guests for a tip that listeners can take straight to the bank so what's one final travel hack that people can use when they're planning a trip at any price point? It's always the best one. What's the everyday answer? I'm like, well, if you take this jet instead of this one, you could potentially save 10%. Do the BBJ instead of the BBL. Got it. I mean, let's shoulder seasons, travel on shoulder seasons. Everybody, I think for the most part, I grew up with parents that were teachers, right? So we had our summers off, which made traveling and not busy times, very difficult.

49:42We had March break or we had summer times. Everybody's traveling. If you're somebody that works in nine to five all year round, you have weekends off, plan your PTO on a time when like St. Bart's isn't going to be insane. Save the money and go to St. Bart's in like September or, you know, go to Bora Bora on off season just because it's, you know, you also can shoulder off season is usually off season because it's rainy in a lot of those places, but you might be able to get a really nice date in October right before it starts raining. It'll save you some money. So just watch with the calendars.

50:11ChatGPT is a great tool nowadays to get online, figure out when those shoulder seasons are and you'll save some money.

50:17Nicole Lapin:So decide where you want to go first. I would say say open to that. Yeah, I would screw the date if you can just find like your top five spots that you really want to go. And also just your priorities. If you're like, I don't care where we go, but I want a beach and I want really good food. Use those as kind of your starting pillars and your verticals and move down, then figure out shoulder seasons for those types of resorts and then walk in your day. And what if I'm like, I must work with Liv? What's the minimum? Like if I call you? Just give me a call. We'll talk about it. But it is 100K up front.