In short
Podcast Summary: Motley Fool Money - A Millionaire Says the Quiet Bit Out Loud (September 15, 2023)
Episode Overview In this episode, hosts Scott Phillips and Andrew Page discuss significant financial news, including job market statistics, Qantas's legal battles, and controversial statements made by millionaire Tim Gurner regarding unemployment and its implications.
Key Topics Covered
- Good News on Unemployment
- The unemployment rate in Australia stands at 3.7%.
- An increase in the participation rate indicates more individuals are either entering the workforce or seeking jobs.
- 65,000 jobs were added in the most recent month, suggesting a positive trend in the job market.
- Discussion on the importance of context when interpreting unemployment statistics:
- High participation rates can mask underlying issues of underemployment.
- The relationship between job creation and economic health is complex.
- Critique of Economic Indicators
- While low unemployment is generally seen as positive, it can also precede economic downturns.
- The hosts discuss the NAIRU (Non-Accelerating Inflation Rate of Unemployment) concept and its implications in the current economic climate.
- The importance of understanding economic indicators beyond surface statistics is emphasized.
- Tim Gurner's Controversial Remarks
- Tim Gurner, a property developer, suggested that unemployment needs to rise by 40-50% to instill accountability in workers and combat complacency.
- His comments sparked backlash not only for their insensitivity but also for their implications regarding the labor market.
- The hosts reflect on the disparity between Gurner’s privileged background and the realities faced by many workers.
- Gurner later issued a statement regretting the tone of his comments but still recognizing their importance in discussing economic conditions.
- Legal Troubles for Qantas
- Qantas faced legal action over the unlawful sacking of 1,700 workers.
- The court found the dismissals were illegal and aimed at avoiding industrial action.
- The discussion highlights the complex dynamics of corporate decision-making and the significance of understanding legal ramifications in business.
- Active vs. Passive Investing
- The hosts touch on a study revealing that 80% of active fund managers underperform the market over the long term.
- The merits of passive investing are championed as a viable alternative for the average investor.
- Discussion on the fees associated with active management and the implications for investors.
- The paradox of investing is highlighted: while indexing may be the better choice for many, certain skilled investors should still attempt to outperform the market.
- Broader Economic Commentary
- Discussion on the inherent issues in capitalism, including crony capitalism and the need for regulatory reform.
- Recognition of the luck and circumstances that play significant roles in determining success in business and finance.
- The hosts express the importance of understanding the economic landscape through various lenses, including market competition and regulation.
Key Takeaways
- Unemployment Rate: Low unemployment can be misleading; understanding participation rates is crucial.
- Tim Gurner's Remarks: Highlight the divide between wealthy individuals and the realities of average workers.
- Qantas Legal Issues: Corporations must navigate complex legal frameworks and the ramifications of their workforce decisions.
- Investing Strategies: Passive investing is often more beneficial for the average investor than relying on active fund managers.
Conclusion This episode provides a comprehensive overview of current economic conditions in Australia, critiques on corporate practices, and discussions around investment strategies. The hosts emphasize the importance of context in understanding economic indicators and the implications of high-profile comments in public discourse.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:10Welcome to Motley Fool Money, the podcast that, well, almost didn't happen. I'm Scott Phillips from The Motley Fool, and he, thankfully, sliding into home plate just in time, is Andrew Page from strawman.com. Mr. Page, I would ask, how are you? I know how you are. You are really crook. Yeah. Yeah, it's not been a great week, mate. You've got the spicy cough. I've finally been hit with the rona. And let me tell you, I dodged this thing for three and a half years, and I really started to believe that I was something special. I'm one of those one in a thousand people that are naturally immune or something and bullets could bounce off me and then reality came and slapped me across the face.
0:57So yeah, I'll live, but it's not fun. I can tell you that. I'm sorry to hear it, mate. Hopefully you're on the mend quickly. Look, fools, honestly, we don't know how long this podcast is going to last. I'll say that up front. It may be really short. We may get through it. We may have to reconsider Sunday's mailbag. Andrew has just, you know, I'm a half-fail listener. Thank you for making the effort, mate. Because can I say, well, luckily for me, guys, we're doing this over Zoom, so I'm not going to get crook. But also, Andrew's got in front of him tea, coffee, some sort of throat-numbing, special medicine magic thing.
1:34He's done everything. Pulled out all the stops. He said to me, let's record this yesterday. This recording is on the actual day of release for the first time in a long time because you just couldn't do it yesterday, mate. So thank you on behalf of our listeners. Look, let's look, let's, you know, I'm no martyr. Can I be honest here? If it wasn't for the Tim Gerner stuff, I would have just said, nah, let's not do it. But I had to throw in some comments. And I was like, I would have like dragged myself across hot coals just to throw a few sort of spicy ones in there because it's too good a topic.
2:09Not to chat about. So that's why I'm here. You're just here for the shade. You're here for the shade. Absolutely. I've got plenty of shade to throw. And I just, you know, with the crunches on and just struggling through, the bombs exploding, the barriers like, let me just add. You're going to get through there just to stick the knife in. Absolutely. With your dying breath. And it couldn't happen to a nicer guy. Allegedly. I'm going to ask you to be a little bit careful about what we say. just because you know i'd rather not get some uh letters after the podcast but we'll keep it factual we'll keep it page p-a-g-e for anyone taking notes um it's my usual joke mate um let's let thank you uh for um thank you for spending some time with us mate thanks for doing it let's get on with it hey um this week the best bit of good news i'm not gonna say we've had for a while but I'm going to say the best, well, I don't know, unemployment, 3.7%.
3:06I was really, really happy with the good news on that one, which was that we had an increase in the participation rate. So more people wanted to either, well, more people wanted to work, who were either in work or join the unemployment queue because they couldn't find work. but there are also 65 ,000 jobs created and i have to say when we talk about the percentages and they kind of matter as a as a point in time you know you have to you have to find one some way of expressing it we always should have more jobs created because the population is growing and business is growing and so you know over time you'd expect that you can't really look at the number of jobs in isolation but when you have both of those things happening at the same time uh unemployment flat rate increasing number of jobs increasing i just think it's a really good sign, mate.
3:54I don't know. I'm a Pollyanna. I'm an optimist. I'm going to find the one bit of good news in a sea of bleak disaster. Well, it could have been worse. But I don't know, mate. It feels like we're not miles away from the chance of a soft landing here. I don't want to be too optimistic. You're normally the less optimistic of the two of us, generally speaking. So you're welcome to drag me down off my special platform here and show me the reality. But I don't know. Retail stars are falling we've talked about that we know that you know inflation is still too high rates are still high um at least compared to where they were a couple of years ago i don't know i am i am i silly in thinking maybe just maybe we get through this one no i mean look i'll admit up front i have not read into the details um can i ask you to clarify is that 65 000 new jobs created for the month for the month for the year okay so the most recent monthly numbers 65 000 which was enough so we had more people looking for jobs effectively they were offset by the new number of jobs created so we have we actually have more that's it that's the beautiful thing about it you know if the if those people hadn't joined the workforce and they're entitled to of course but um if i hadn't the unemployment rate would have actually fallen so it's one of those situations where you say you know what the economy asset the percentage is the most important one over time but you've got to look at the participation rate you've got to look at the number of jobs created in absolute terms because those things are all functions of each other you know for example if if 200 200 000 people dropped out of the labor force tomorrow said i'm sick of work i'm going to retire early our unemployment rate had dropped precipitously and we think we were geniuses right just because somehow we'd we'd you know solve this problem uh equally if 200 000 people join the labor force we didn't find jobs for them the unemployment rate would go up so it's kind of one of those things that's not as the percentage isn't as useful as it as it might otherwise be without that extra context.
5:42Okay, cool. Yeah. No, look, I don't want to be negative at all. I think you've got to celebrate good news. I mean, it is insanely low, right? Like 3.6 % is like, I want to say even in the best of times, usually, what are they? The economists love to say that 5 % is full unemployment. That was the belief, right? So before COVID, the genuine belief, they had this thing called nairu it's the non-accelerating inflation rate of unemployment n-a-i-r-u and the thinking was simply and it's not you know as an economic concept the idea that at some point the lack of people available to fill jobs would simply push wages up which would then push inflation it makes again mathematically entirely sensible and they'd kind of they'd kind of put a they kind of you know stab in the dark unemployment never been this low for 50 years right so they kind of went well i guess at this point this must be roughly what full employment looks like in other words below that level it causes undue responses so it's kind of a you know it may be a problem if unemployment gets that low all of a sudden as you say lo and behold they've all had to go back to their textbooks and cross out some numbers with a five or a four in front and say so maybe now i will say by the way we actually have high inflation and i don't think it's necessarily wages driven but we can't yet say the the idea is dead but it absolutely has made people reassess what that level is yeah well yeah um let me be negative just for fun though um the the thing to remember with unemployment is that it is always good right before a recession right that and that's that's so true that's so true so if you go back and again it's not an ipso facto kind of thing so therefore we're about to have a i'm not saying that but i i do urge caution i know you're not saying this but you do see it pardon me you do see it in the media a bit where people will say well look unemployment's really low therefore we're fine yeah and you go back to in any developed economy certainly in australia right before the recession unemployment's great because because people don't people don't let go of their workers until they You have to.
8:00Yeah. You know? And it's not some active charity. It's just like it costs money to get rid of workers because you've got to pay all these entitlements and redundancies. And then it costs a whole bunch of money to find them again and then train them up again. So, you know, employers aren't silly, generally speaking. Some who might work in property development and give speeches at the AFR Property Forum may be the exception to the rule. I think this podcast is going to have a theme, but yes, keep going. But, you know, it is something that we need to be careful not to go, this is good, therefore everything is good.
8:37So I'll just make the comment that great, it's really good that it's low. Most people who want a job have got a job. And the other, like just to throw a little bit of shade, is that you need to also look at, to be qualified as employed, You need to do one hour a week, I think it is, or something like that. I think that's right. So the level of underemployment is actually pretty high. And when you start carving it up into different demographics, so particularly younger people and stuff, there are some genuine problems there. And then I might – let's say that a million people are unemployed in Australia.
9:16And I say, well, here you go. I'll give you a dollar for an hour's worth of work per week. Now, the stats are going to look really good. Yes, exactly. Yeah. And it's like, but those people now, although I'm breaking every sort of wage rule and stuff in Australia, but my example just to be a silly one shows that those people aren't necessarily in great shape, you know, it's so it's, this is always the case with economic data to my view is that you, you need to always take a holistic view and how does it fit in with sort of everything else. and sometimes it's more important sort of the directional trend as opposed to the absolute number as well um so anyway just i'm not trying to rain on the prey just for this for the sake of it but just put some context around that but yeah let's let's hope it stays nice and low and and let's hope that you know those who continue to want work can find it and that the quality um and conditions of that work are reasonable maybe we've got a lot to talk about but i want to i I want to actually spend another couple of minutes just kind of getting your, this could be a conversation.
10:21I'm going to try and keep this conversation short for both of our sakes and mostly for the sake of our listeners, to be honest with you.
10:29There was a lot of talk about this whole full employment thing, this jobs guarantee idea. And I have a relatively pragmatic view here, which is I think it's almost certainly the case that you can't have absolute full employment without meaningfully rampant inflation almost by definition because you and you also can't get growth right you the the the workers available with the right skills and the right jobs like the simple reality of a incredibly complex system we call the economy just doesn't doesn't work that way and that is a really really brutally mercenary thing to say because what effectively it implies is some people must be unemployed for this whole thing to work i just don't see an alternative that's better and i guess you know i've ranted about capitalism on twitter during the week um i get that people see some failures in excess of capitalism say therefore tear the whole thing down i get i absolutely i really get that idea right of like let well let's just let's just trash it and start again then the problem is my very firm view is it's still the least worst solution and we need to as a society as as governments allow for those rough edges and and smooth them off and make it okay for people who get hurt by it.
11:37And so when people say, you're just saying you want people to be unemployed so your system works. I'm like, well, I don't want it to be true. I don't see how it works without it. So for the benefit of the masses, it turns out that there is going to be some ongoing unemployment. That's just how this thing works. We can all go back to agricultural subsistence farming. You've ever run off their own farm and be poor and die at 30 of horrible, nasty diseases with no medical care. or we can say the price of this is unfortunately and very very you know i want to be very clear about it we're not pretending it's not there but my thought is that that's that's kind of the situation that we're in i don't i don't know of a better system and i don't know how we do this without it i think the the reality is we have unemployment as low as we reasonably can to make the system work and then we really look after those who as a result can't get jobs because that's kind of the deal of society right we are we are going to have a system that means i'm unfortunately you're out of work and i wish i could change that but i can't do it in a way that's less worse so i'm going to make sure you're okay is is that horribly craven nasty horrible thing to say that kind of gives up on a better alternative how would you respond to that kind of idea um it's hard isn't it i i think we overestimate our ability to control for it i i I think there is naturally going to be unemployment.
13:00And sometimes that's probably a good, a healthy thing. Not because it helps people like Tim Gerner keep wages low and workers motivated. You know I'm going to work this back. I'm working this in at every angle. You paid per mention, I think. But let's say that in a really healthily functioning economy, there's just going to be people who's like, you know what? are really not happy with my current career. I've saved up a bit of money. I'm in a good position. I'm just going to quit for the moment while I look for something better or something happens in my life. Maybe I have to care for a family member or something like that.
13:36So there's a difference to my mind between the chronically underemployed, unemployable almost, versus what is just, there's always going to be a degree of churn in the economy, right? Yes, that's so true. If one in 20 people are quote unquote unemployed, but, you know, realistic in the expectation they could again be employed in something that is meaningful within a reasonable timeframe. That's a very different thing to someone as to saying, no, there's just always going to be 5 % unemployed and who can never get a job no matter how hard they try. Right, right. Unless they want to go, you know, clean toilets for 50 cents an hour.
14:14Yes, exactly. There's a big subtlety in that. I saw a really good tweet actually the other day, which was, you know what we should do? We should like divide a country in half and we'll let one be communist and we'll let the other be capitalist. And let's run it forward 70 years and see how things turn out. And then I had a picture of South Korea and then North Korea. Ah, nice. And then in the comments, people are making the comparison with East and West Germany and stuff as well. So it's, yeah, it is, it is. We have got some, we have had some natural experiments in the past. Let's be, let's be frank.
14:53Yeah. Yeah. So it's sort of, I, I, I think perfect is the enemy of the good. I think that there is a lot of, as we said in a recent podcast, that the trouble with these terms is they are so loaded and they will mean a lot of things to a lot of different people. So you've got to be careful. And I'm always, I cringe a little bit because it's, The last thing I want to do is come out as some fanboy for capitalism because that's just going to, for some people, going to be super rational. For other people, it's going to be very triggering. And it's going to depend on when you question them on, well, what do you understand by that comment?
15:27Totally, right. They'll be very different understandings. Yeah, yeah. So, yeah. No, I'm not going to change it anytime soon. I do think, for me, the best division here is one between what you might call a healthy functioning form of capitalism and crony capitalism yes which i think increasingly we have here and it's really bad the other thing i would make pardon me the other observation i would make is that i think um for want of a better term because again it is loaded i think capitalism is an entirely natural state of affairs i completely agree if we bombed ourselves back to the stone age and the remnants of humanity banded together and started to rebuild you know you'd be there collecting firewood.
16:10I'd be trying to fish three-eyed fish out of the pond, you know, to feed us. And we would trade. Of course we would. We would trade with one another. I got some extra fish. Do you want one of these? Sure. Well, I've got some of this. Okay, that sounds like a good deal. Exactly. You know? And it's an emergent sort of phenomenon. And so when you have things, I'm a very big believer in individual property rights and in the protections of trade and all these kinds of things because it is something that's not, it's not a zero-sum game. It's additive. Trade is a situation where everyone wins, you know, unless you're trading at gunpoint, which is theft, you know, but when you are trading.
16:46So it's like when you understand it, I think in that context, I think it's a very healthy, very healthy thing. It's when there is an imbalance of bargaining powers that things get really out of whack. And there's always going to be a natural tension there. And it's a good thing. You know, sometimes the owners of capital will have too much say. Yeah. That's not a good thing. Sometimes the labor side of things will have too much sway, and that's not a good thing. There's a natural tension, right? Yep. And the pendulum swings back and forth. But, yeah, I don't know. What's my point here? I'm with you.
17:25Yeah. We have the potential to go down very deep rabbit holes with this kind of stuff. And it does – actually, when you start thinking about this stuff, it's very deep, right? And I would argue that it's actually – when you think about us as a species and what gives us our superpowers, it's not really the opposable thumbs, you know? Language is important. But it's our ability to coordinate with strangers and cooperate that is given – that is why we are rulers of the planet, you know? that I can interact with someone in South Korea who doesn't speak the same language, we've never met, none of our families know, not any, and we can interact through this thing called money.
18:08Don't say it. Don't say it. Dad said money. There's different types of money. But we can, you know what I mean? And that is our superpower. And we just really want to make sure that the rules of the game remain fair as best we can. But other than that, get the hell out of the way because as soon as we start trying to dictate things, a la sort of communism, it gets very, even when well-intentioned, and I think a lot of people who subscribe to these ideologies do so for the best of reasons, right? Yeah, totally. Because they just care about other people and other, you know, less fortunate people and some people are smarter, some people are more gifted in certain areas, some people have better backgrounds, and so they really come at it from the right way.
18:49But unfortunately, whenever you have people who have advantage in that, they will tend to sort of feather their own nest and it just ends in a very dark place. I think that's a very good point. Let's move on then. I'm going to make you wait to really get a second. Tim Gerner will hold it off for a little bit longer. Just keep our listeners listening. If you're abducted and wedded by Rams regular. The other thing I might do, maybe we should have some sort of charity drive. Every time you say his name, we have to donate five bucks or something or something like that. We'll see how we go. Make a fortune.
19:24Let's, before we get to that, talk about Qantas. Speaking of another dumpster fire, as the Yanks like to say, another court case. I don't know. Again, you were flat in your back most this week. I'm sure you caught up with the news, though, that the court found that sacking 1 ,700 workers was illegal. I did think it was fascinating. I'm no lawyer, and I want to be really careful here that I'm someone who always says, you know, I wasn't in the courtroom. I don't know. The court hears the whole lot. You know, I think it's dangerous when we start telling the court it's wrong for reasons that suit our, you know, knee jerk shock jockery rather than, you know, the reality of actual justice being served.
20:01Not that it's perfect, but that's my starting point. I kind of think we should respect the court's decision. It was interesting though, mate. So a couple of things. One is, I was going to say poor old Qantas. They bought it on themselves. Maybe I shouldn't say poor old Qantas. I should say bloody corners or something else um they yet another public relations disaster uh having having sacked 700 workers that you know in the event was illegal as the court found the high court found um so that's one thing the other thing i thought was fascinating though is that it's it's an interesting i i'm gonna i'm gonna suggest that corners maybe isn't so unhappy about this because they were so they they they were found to have sacked them illegally because they did it in part to avoid industrial action which is illegal under the industrial relations rules the court also found that they acted i don't i gotta be careful this is not gonna be legally correct so legal eagles don't don't at me but they're found to have acted at least in part for sound commercial reasons so on one hand quantists had a reason to do it that was not unusual or unreasonable necessarily from a from a corporate structure corporate strategy perspective but the other part of it was they did it at the same time to avoid that industrial action which is the bit that that trips the court up in other words had the workers not threatened to strike or they're not done it for that reason they would have actually been okay to make these people redundant and move on and so i think what and the reason i raised that is partly because these things are complex and it's always important to dig a little bit below just the headline um that we often get presented with but also my point about quantists not being so unhappy about this what the court basically found was yeah you guys did it for reasonable reasons at least in part and if quantists thought that doing so would actually lower their cost base and make them a better business and all that kind of stuff on an ongoing basis, Qantas kind of still gets what they want.
21:42And like we've talked about with companies who get fined for doing the wrong thing and maybe possibly just see it as a cost of doing business. I'm not entirely sure if you'd said to Qantas beforehand, look, tip a couple hundred million dollars in the jar. You can get rid of this problem and do it. I might've said, okay, that sounds good. I'm not entirely sure they are so miserably disappointed. They don't have to reinstate the workers. So effectively, they get what they wanted. They're going to have to pay a fine to get to do it, to get through it. And maybe that's justifiable. How big was the fine?
22:08We don't know yet. So it's still in front of the courts. The best guess is somewhere between$1 and$200 million. Oh, okay. It's pretty sizable. By the same token, they made$2 billion last year. And if you can right-size in quotes your organization and save, in theory, to save money on an ongoing basis, I'm just thinking, if you're Qantas, are you so unhappy? You don't want to lose the case, of course, because it's embarrassing and it costs you money. But you don't have to reinstate the workers, so you still get the outcome you're looking for, which is to make the problem go away. I don't know how much Connors would have paid for that up front.
22:38I'm not entirely sure they wouldn't have paid the fine in advance if I said, look, here's the thing. We're going to do this. We know what's wrong. Can we just pay the fine and do it? I'm not sure they wouldn't have asked that question. I know that's a bit cynical. But like the advertisers, the telcos regularly get fined a million dollars for misleading advertising. They go, okay, they pay the bill and keep moving. There was a massive cotton station in Northern Territory that was fined$5 ,000 or$8 ,000 for clearing acres and acres an acres of trees oh my gosh right so so you kind of think at some level i'm just i said i'm just not sure that corners didn't at least i'm not sure they'd be too unhappy about it behind closed doors that it's done they don't have to reinstate the staff they get what they wanted yeah they've got to pay a fine but at least they can get on with it is that too cynical i'd have i have to think about that i mean it depends on how the maths works out so if it's an eight thousand dollar fine it's the best thing ever for them right you know right yeah if it's a billion dollar fine then they've probably you know shot themselves in the foot so i i don't know yeah to me though what it points to is is mismanagement yeah no matter which way you look at it oh totally so it's either you allowed the workforce to become too bloated in the sense that you know that that such significant sharp action was required yeah which was a failure of management yeah um or it wasn't bloated Again, I really wish there was a better word to use there.
23:58It probably is. But, you know, they just – they employed more people than they realistically needed and they let their cost structure blow out. But they didn't. And if they didn't, and then it's sort of like, well, then what are you getting rid of them for? Exactly, right. There is no outcome here that looks good. Well, it's amazing how easy it can be to trick a lot of analysts and that. We talked last week about like you can make a particular financial year look really great. And so I'm just going to cut all these workers. Now, there's a whole bunch of redundancy costs, but they're one off. So I'm just going to talk about underlying profits.
24:34And we just think we'll ignore that. Wow, what an incredible result, except that the business is now hamstrung and can't run properly. So to me, that's the real question is like what level of staffing is required to deliver the kind of service and minimum safety standards that are absolutely required. And how far away did you divert from that? Pardon me. I'm so sorry, everyone. We've spoken to a couple management teams lately and I won't mention any names, but they had acquired a few businesses. And when you acquire businesses, sometimes you have, the term is synergies, which is a horrible term.
25:19But you're just sort of like, well, I don't need two sets of bookkeepers. I don't need two sets of, you know. Overlapping costs that can be removed. So, yeah. And the way that they did it was they just let it run down through natural attrition. Okay. We've got some people who are closer to retirement. So, we didn't just go in there and say, right, you're all fired. See you later. They basically just sort of said, well, we've got a little bit more than we need. We're just going to let it run down naturally until it hits something that we're sort of comfortable with. So there's – now, you can argue what is the nicer way of doing it versus what is the more perhaps ruthless but from a purely economic finance sort of standpoint better way.
26:02Like, again, if my job is to maximize shareholder returns, what do I need to do? Again, there's a wrinkle here, though, as well. And this is harder to observe in shorter term or even medium term timeframes, is that the cost that is difficult to observe there is if you're that kind of Tim Garner-ish kind of person. There's another mention. There we go. What happens? All of a sudden, you can decimate the culture. And in fact, we saw in the AFR report just yesterday that like one of his wellness retreat managers had to come and go, oh, no, he didn't mean you to all the staff. He said, oh, are we in trouble?
26:44So here he is, you know, or, you know, someone like him saying, I've got to get rid of all of these people. You know, just because we were too bloated. Again, a sign of your earlier poor management. But what it does is now everyone is on edge. Everyone resents you. People are going, look, here's the thing. If I want to bludge at work, I will bludge, right? Now you walk past my desk, I'm going to be typing away and really active. And the second you're out of sight, solitaire comes back up on the screen. You cannot stop. There's a great movie, one of my favorite all-time movies called Office Space.
27:19And the protagonist in that basically makes the point is like, my motivation is to do the bare minimum to not get fired. That's my motivation, right? So I think what you don't recognize when people like companies like Qantas, if they are unreasonable and unfair and unfeeling in their dealings, even if they feel as though there's some short term rationale to it that makes sense, I think you just end up having a very jaded workforce. Productivity is the topic du jour at the moment, right? You see how productive your workers are when you know that they're not valued at all and they're going to be kicked to the curb on the slightest sign of any economic wobbles.
28:01So I look at other places where they really, really treat their staff as family and look after them really well. And you know what? They go above and beyond. They dig deep when they need to. They all act as a big team. Management share the spoils of success fairly equally amongst it all. These businesses may have poorer periods in the short term, but overall, you have this culture that, again, you can't put it into a spreadsheet, but it is very difficult, very difficult to disrupt and replace. So a good example here might be Ben & Jerry's, which is the US ice cream company run by two hippies out of California.
28:49And they just really lean into that. So they have some staff policy where the top pay in the company can't be more than 20 times the bottom pay, for example. They have really great employee share plans and all the rest of it. It is a family sort of kind of quote unquote family company where one team, one dream. You know, teamwork makes the dream work. And it sounds so lovey-dovey. And I feel as though it's right to do because it's right to do. But my argument here is a very long-winded one. I'm sorry, my brain's very foggy. But my argument here is that I actually think over the long term, it makes economic sense because you just have a better, more productive, more engaged workforce?
29:36So I agree, generally speaking, where the workforce's output is discretionary. So to your point, office jobs, you run your own business, but I don't. So I could sit here and play solitaire or whatever else I can think of playing. It's been a long time since I played a computer game, so whatever it would be. And slack off, and I might get away with it for 10, 20, 30, 40 % of the time, right? So if I'm engaged, if I like my boss, if I like the company, if I like the work, if I feel like I'm in the service, something bigger, that's absolutely the discretionary effort thing that you can bring out.
30:07So I completely agree with you at that level. On the other level, I just want to play a level of advocate. We might have mentioned this last week, but if you've traveled in the US, you know they regularly overbook. The airlines are just terrible. No one likes them. But they exist in this kind of general malaise of mediocrity because they can, because no one else offers more so they don't. and i i just gonna i think there's an alternative universe where we think customer service is important because we want good customers as customers it may well be in telstra i own shares in telstra maybe a great example is where it's like we could invest more in customer service most of our customers are going to stay anyway so why would we when you call quantus they are your course really important to us the whole time is 14 hours and 48 minutes um you think okay you're obviously lying to it so what do you do well nothing half of us are gonna fly corners because there's only two airlines in the country i'm back to maybe the capitalism thing about competition I just am not, I take your point absolutely 100%.
30:58But there are some businesses out there who frankly can survive and actually do better, even over the long term, by being really ordinary, taking out those costs. Does it matter the bags are thrown around? Well, I fly Virgin, but if they throw the bags around, where else do I fly? I got to choose the least worst bag thrower or the least worst customer service. There's something really rational about both airlines saying, what the hell are we doing with these fancy new flight lounges and whatever else is? let's just you know the cozy duopoly would be charge a high price donate capacity cancel lots of flights make facilities rubbish because what else they're going to do drive and i think at some level you know i'm i mean it's a dystopian kind of thought right but i'm not entirely convinced i'm not sure it's true by the way either but i'm not entirely convinced that any of the things that have happened recently are actually not in shareholders best interest even for the long term if there's no ever no prospect of a third domestic airline to actually hold these guys to account is Is that too dystopian?
31:53I'm being cynical today. No, it's not cynical. No, it's not. I mean, this is the problem with oligopoly, with duopoly, with monopoly, you know, any of the opolies. And board games. And board games. I mean, that is what really sticks in my craw that people who are sort of the defenders of capitalism are happy to sort of anoint certain companies and industries with undue competitive powers. It's like, well, no. It's something I believe that another airline might just happen to turn up. Compass tried it. How many Compass airlines were there? Three, I think. Ausjet tried it. Bonds is giving it a red hot go right now.
Read the full transcript
32:32I can't even think of the other ones. Ansett went broke because Virgin turned up. I mean, there is something, there's some reality about competition, which is like, when it doesn't work, it doesn't work. And you can't just say, well, competition will solve this. Like, no, we've tried. We're still paying a fortune. Flights are being cancelled. Baggage handlers, customer service is terrible. What other events do you need? This is not working in this sector. Was it, again, brain's super foggy. It's been a wild and wacky week. But I feel as I read a tweet from you this week on Aussie broadband. I'm speaking of telcos, right?
33:03So I have only, from my sins, been with sort of the big telcos, Optus and Telstra. And they suck. Am I allowed to say that? They suck. They suck. The service is terrible. The costs are outrageous. And yet I have – Aussie listed on the stock exchange. Yep. And we had a bit of discussion on this on Strongman. But, again, you just see it all the time. It's like, oh, the customer service is great. The service is brilliant. And when you look at – I haven't looked this year, but the last time I looked at their customer growth, it was fantastic. And to me, this is a case in point because when you ring up someone, you actually – you get someone reasonably quickly.
33:48They're in Australia, so they more clearly communicate with the locals, et cetera, et cetera. They spend more money doing this kind of stuff. Yeah. And I wonder if that's not a good example of, I think, forget the, sorry, mate, the context in which you raised it, but I wonder if that is an example of. It was insurance in this context. Yeah. Ah, that's right. Yes. Right. Where, where people will go that little extra yard, not for the fuzzy warm feeling aspect, but because it actually delivers actual business results. And I think that's what knocks people out of these, these situations where they can go, well, stuff it, what are you going to do?
34:28So in my mind, that's the difference because the ISP market is a market that seems to be working. The internet reselling business, competition is changing. You can be an ISP reseller. It takes a lot of capital, but not as much as putting planes in the air. So there is, you know, and that's why I think, you know, markets, what I really despise is ideologues who can't see where their ideology doesn't work. Like for capitalism, I'm a full-throated capitalist. And I acknowledge that it doesn't work in a lot of areas, so we need to have regulation to fix it. That's the pragmatic middle ground, right?
35:04The idol of who says free markets are always the answer. It's like, well, let's talk about pricing externalities like pollution or crappy outcomes or whatever. Natural monopolies, prisons. Exactly. So there's times when it just doesn't work. And I think that's, to my mind, it works perfectly. And in broadband, it has worked. I think Aussie's up to 7 % or 8 % market share now. And they're just, every customer raves about them. it is just the simplest business model in the world right actually do decent customer service people will flock to you it's it's been it's worked in absolute charm now not everyone will join us you don't have to that's the point competition lets people choose what do you want you want the big the big orange tea okay well you'll pay up for that by the way do you want more this is not internet but you know mobile do you want more coverage yeah well you go with okay cool you'll pay for that cool um do you want you know simple local city-based coverage with really cheap prices no service yes okay choose that company and around and around it goes um i just think that that's that's the point it's that's a great example side by side of here is competition at work here is where competition simply isn't working at least to any any any untrained eye let alone trained eye um airlines are not a competitive market they need something to keep them honest because the duopoly will duopolize and again no with no with no collusion you don't have to collude if you know your competitors are going to be so super rational and you're going to be super rational.
36:23You can both coexist perfectly well, make a lot of money at unusually high margins because you don't compete. Now, there have been times in the past, by the way, where the airlines have absolutely cut each other's throats. And so I'm not saying it'll happen forever. Connors and Ansett and then Virgin, there've been times when they both went on a capacity war. They all wanted their share of the market, so they went hard at trying to get passengers, try and beat each other. I would say honestly, purely self-interesting, purely logically, that are doing exactly what they should do right now. It is exactly right to say, let's cancel flights if we can get away with it.
36:56Let's charge higher prices if we can get away with it. Let's provide the poor customer service if we can get away with it, because those things are all costs. So why would you if you didn't have to? And the answer is because competition isn't there, as you've rightly pointed out. Yeah, it's really important. Competition is what keeps this whole system honest, right? So you have to have it. You have to have it. And there are just some situations, and that really, for my, you said before, that like where we do need to tinker, I think we don't do it in the right way too often. What government's role should be is making sure that there is fair and equal.
37:34Let me start again. You want to reduce the barriers to entry. Yeah, totally. I'll have a little whinge here again, just on our own little industry. Yeah. I had a friend recently, he runs a fund, all kinds of onerous regulatory stuff thrown at him. And it's like you're going to go, what, so you're against regulation in funds management? Don't retail investors need to be protected? Obviously they do, obviously. But what you've done here is you've set it up in a way where it's sort of like for the big guys, for the AMPs and the perpetuals and the people that the Royal Commission have shown are just like bad actors, right?
38:13Allegedly. Allegedly. um uh but then it's a rounding error i just i've got a i've got a whole team a whole floor full of lawyers and compliance officers it'll just not a big deal yeah for the one two-man show it's existential if you increase the fees and it's sort of like i've i've seen it in terms of access to pricing data on the asx yes access to reporting asx announcements on your website i mean it is it is outrageous outrageous and i know i'm having a little whinge because it just it impacts me personally all about you andrew and it's all about me but it's kind of like we wonder why there is such aggregation at the top end of of town in finance it's because there's not that they they talk a good talk but the reality is is that i would say cynically conspiratorially a lot of these regulations are there dressed up as a means to protect the investor when really they're there to protect the oligopolies of the big bigger players and it's just sort of who suffers at the end the consumer suffers at the end and a lot of these a lot of these institutions I think would be in a lot more trouble if it was easier for the proverbial you know business-based garage to sort of come in and say hey we're going to offer a really good service here and we're not going to be bogged down in really expensive lengthy costly uh compliance checks no not again people misread that oh so you're saying there shouldn't be compliance and regular no no i'm gosh of any industry that needs regulation it's it's the finance industry um but but you don't need you don't need to make it so bureaucratic so much red tape so expensive so labyrinthine in trying to figure out where I need a team of high paid lawyers just to understand what the hell you're trying to get out of it here.
40:06And that is the way in which we protect the consumer by allowing businesses in the arena of capitalism to juke it out. And the consumer always wins when that happens. Do you know what, mate? I actually don't think it's a conspiracy. I'm a fan of that. When faced with the choice between stuff up, conspiracy always takes stuff up. I think it might have been a neville ran or it's no it's uh it's called um henlon's razor they never attribute to malice what can be adequately attributed to um oh god now i forgot it to stuff up idiocy or something like that yeah yeah i i know i only i say that because well i think i think it's i think there's malice involved i think there is absolutely if you're if you're so firstly if you're a regulator you're by the way multiple is a regulated business so please be nice to us assig uh well i'm not going to criticize you but i am going to i am going to say that i think I think bureaucrats are going to bureaucrat right I think you know we've seen it with the bloody and I don't want to get political or even necessarily I don't want to go on this topic in detail but the same job same pay stuff that's being proposed right there's apparently a 500 and something or 700 and something page piece of legislation and maybe it needs to be but it probably doesn't and and the more detail you add frankly the more loopholes you encourage people to find someone will find on page 648 where there's a colon missing which means they can do something or whatever like and you know we did and the only person who can figure that out is the person who has the resources to throw enough enough lawyers and you know whatnot at it yeah and so i think you know bureaucrats get a bureaucrat and if you ask some a bureaucrat what's the best solution they will find some more bureaucracy to help solve the problem and i think they are wonderful doing a great job probably underpaid massively under resourced in all likelihood but if you know if to a man with a hammer right that what do they have they have bureaucracy that that's their tool to solve a problem and so it tends to get solved that way the other thing i think is this is the this is the malice bit if you're a big guy and you can you can throw 15 lawyers and persuasive people at a bureaucrat and say let's talk a bit about this problem you guys have we think we have a solution for you and we see it in every you know why did facebook welcome regulation of social media because it's already the big dog right and if you're the big dog of course you want that because it stops little guys getting involved do you think the regulators are deliberately being conspiratorial saying i'm going to protect you facebook because you deserve it.
42:19I really don't. I honestly don't. I think you've got the big guys trying to get the regulations they want and you've got the bureaucrats saying, well, I've got bureaucracy as my tool and some really persuasive arguments. Every time and again, we see it, speaking about industry, in funds management, where I saw the bloody paper this week. Someone said there's a passive investing bubble. It just drives me nuts. So somehow, somehow passivists... Oh, we've got to talk about that too. We have to talk about that. How did I forget? Yes. Motley Fool Money. For more, subscribe to the free newsletter at fool.com.au forward slash listener.
42:55Passive investing is not going to destroy the stock. I pick stocks for a living. Andrew runs a business where people give their views on stocks. Passive investing is bad for both of that. If we had more passive investors, he and I would be richer. I might get paid more if I'm lucky if I convince the boss. Andrew would have another second or third lead yet. But the reality is passive investing is not, you know, it reduces my customer numbers, reduces his customer numbers. It's also really, really great and not going to cause anybody any trouble ever. If it ends up being 99.8 % of the market, then let's have a chat.
43:25Until then, the self-interested bleating and carry on by people who have either convinced themselves or frankly, just probably lying to us is just maddening. But again, so why do they say it? Because it's self-interest. And at some point, I'm fearful, a regulator will say, yeah, good point. We should have too many index funds in managed funds because it might cause problems or super funds shouldn't use index funds because just in case there might be a bubble. They will try their absolute damnedest to get what's good for consumers ruled out if it means it costs them money. And yes, I'm a cynical so-and-so.
43:55I did have someone, by the way, sharing with me the Matthew McConaughey, Leonardo DiCaprio scene out of Wolf of Wall Street where Matthew McConaughey's, it's great and it's not suitable for work at all, but at least the end of it. But he basically says, we don't want people to take their profits and run. We want to give them a new best idea so they can reinvest that money and keep going until we make fee after fee after fee. And Matthew McConaughey is able to do it in a much more impressive way than I can. But suffice it to say, there is self-interest everywhere. And if the regulators are under-resourced, convinced, not alert enough, think they have their own solutions, it can be an unholy alliance for...
44:35I think businesses are absolutely trying to screw over the regulator. Don't get me wrong. But the regulators, I don't think there's a conspiracy there. I think they're genuinely trying to do the right thing. they just see every problem through their own lens and influenced by yeah you and i aren't going to get invited to asics offices but the big guys might be or might invite themselves like well let us help you let's make a let's make a proposal let us let us make a submission to your new plans and maybe you can take that under advisement someone thinks oh that seems like a good idea that those people are smart they have a lot of lawyers and that must make sense i don't think it's horrible i just think it's it's it's it's absolutely terrible as an outcome but i think the regulators in on it i think it's one of those things that is chronically under taught is um game theory um what was that russell crowe movie uh beautiful mind yeah which is on um oh gosh my brain is so foggy i want to say the mathematician oh gosh anyway um it's it's i know i can't remember everyone's yelling at the pod machine everyone's yelling at it yeah um nash nash nash the nash equilibrium yes and what's so it gets very it feel as though it can get very academic-y but there are lessons from game theory once you see it it's you see it every it's one of those disciplines yeah that's right isn't it you know you don't know about it then you learn a bit about it and it's like oh there's an example there oh there's an example there and where it is is that you don't this is like with the supermarkets right or the banks oh gosh two great examples right no one's ceo of cba is not ringing up the ceo of anz and saying hey listen what are you going to do they don't they don't need to because they've both got they both um will signal not not directionally oh sorry intentionally so but they both have their own incentives yeah they both can communicate in in indirect ways and you will reach these equilibrium points where it's actually, it's, it's, it's kind of a prisoner's dilemma kind of thing, where it's like, we, we are both better off by doing this.
46:31Yes, that's exactly what it is. And I don't need to communicate with you. That's exactly what it is. Yes, yes. So I think, I think that's exactly what you're talking about. You're right. It's not a conspiracy. At least let's hope it's not, but it is, it is still nevertheless an emergent phenomenon that comes out of the, the current incentives that are, that are at play there. And again, just to come back to, you know, let's Andrew and Scott fix the world, episode number 432. That's what government should be. I think when creating policy and these kinds of things, you need to understand the way the world works and look at it through those lenses and recognize that, you know, these dynamics are going to be at play.
47:10and any policy that you put in place has to be in recognize the potential for these sort of cooperations i mean non-specific cooperations to emerge and just an account for it and and and to prepare for it because they will they will emerge and they will circle around the incumbents and they will act to protect them and it will make all of us worse off if we're not careful yes love how to put it can we can we can we just go to so you i can't believe um i didn't suggest this when we were chatting beforehand so in the afr today uh yesterday uh yesterday yeah um johnny johnny shapiro really great journo at the afr big fan of johnny i'm sure he listens religiously every week wouldn't miss it hi johnny um he wrote a really good book co-author really great book on afterpay actually um uh and he had an article in the afr talking about fund managers and the title was more than half of local active equity funds fail to beat the market you go oh that's pretty damning so if you go with a uh active fund manager so just a on your point of active versus passive here yeah half of them didn't beat the market now that sounds bad enough It sounds bad enough, right?
48:27It's like flip a coin. And I think you made the point, well, on average, that's probably mathematically likely to be true. But when you look over five, 10, or 15-year timeframes, so these are meaningful timeframes where it's sort of like, the longer you go in investing, the more it's about skill and the less it's about luck. The luckiest fool is going to do great in short, And the smartest investor is going to look dumb over short periods of time. But what was interesting here is it wasn't that half underperformed. It wasn't 60%. It was 80 % of these active fund managers underperformed the market over 5, 10, and 15-year timeframes.
49:11Brutal. So just on your point, the point here is these studies come out all the time. Yeah, that's not new news, right? That's the other thing, exactly. Like every couple of years, another series of academics, look at the data. Again, it's not a conspiracy, it's just the data. And they go, okay, well, all these results are published, right? So let's see how they went. And you've got to ask why? And these fundies used to be much higher before passive came along and sort of undercut them. Funny how competition has that impact, doesn't it? Back to our earlier point. But it used to be about 2%, 2.5%.
49:52So for every$100, you're paying$2.50. Not based on performance, just for whatever money you've got there, each year you pay that. I think now it's closer to 1.6%. So why am I paying 1.6 % on average for someone to have a four out of five chance that you're going to underperform the market? I tweeted out jokingly. It's like, well, I can underperform the market by myself. Thank you very much. I don't need to pay anyone to do that, right? And it is, I guess, the so what is passive because you'll guarantee to get the average by definition and you'll have an 80 % chance that you're going to beat the quote unquote professionals over the long term.
50:35Yes. Or do it yourself, right? Like don't back yourself here because these experts, they're not that good. and and here's the other thing there was another um article i saw as well where perpetual had a um i'm going to forget the specific details here but they backed up a younger fund manager who really had actually actually outperformed the market slightly over like the smallest time frame is to not be meaningful a couple of two years or whatever but it was hyper volatile down 40 percent one year up 50 percent the next and you got the flick got the flick that's right so what do you do is anyone who's in the industry knows this.
51:12What do you do? What you do is you call, it's called hugging the index. I look at the index and BHP in the all odds might be, you know, 3.6%. So I slightly over or underweight that depending on my view. And so I have this portfolio that kind of looks pretty much exactly like the index, slightly different. So I might underperform, but if I do, it won't be by much. I might outperform, but it won't be by much if I do. But you know what? I don't lose my job. And you know what? What matters for a fund manager is scale more than anything else in the world. So you and I can be doing the exact same job and you've got$2 billion of assets under management and I've got$10 million.
51:58You're just going to make a – even with much lower fees, you're going to make so much more money than me. Because you just get paid – you get a pay – you get paid based purely on the amount of money that's there. So when you look on this, I want to give a shout out to one of our members. He's actually on Twitter, Arrow Invest. He did some really scathing comments the other day. I won't name them because, again, I don't want to get sued, but some of these listed investment companies who have bled their investors dry over the last five years. Again, meaningful timeframes. You can't put this down to volatility.
52:32It's like, well, even Warren Buffett underperforms occasionally. Of course he does. Yeah, but not over these long-term timeframes. But the egregious thing is, is that the fees that they, when you, because again, these are listed companies that they report all their numbers. You go down into the notes of the financial statement and you have these guys all paying themselves literally millions and millions and millions of dollars. So even if they eventually go out of business, like, it was a great ride, great ride, boys. And they'll be clinking their flutes of champagne on their yachts at the end of the day.
53:07And it's sort of, I guess the so what here is just be very, very careful before you give your money to, particularly I think any of the larger organizations with funds management, because they have not covered themselves in glory and the incentives are really not there to do much. Even if they do better than the market, they're not going to do much better. You could do a lot worse than trying yourself. And if you don't have the time or inclination, buy an ETF. Yeah. And I think that's – I've talked about the paradox of investing. There's only a couple of quotes or lines I've kind of coined or kind of grab onto.
53:42But the paradox of investing here is that as a group, we won't do better than average by definition. And yet there are some investors who should try and invest in buying individual stocks because they can beat the market. but not everybody can so on one level you're saying everybody should index but those who can beat the market should try and beat the market and you try and pull those things together how is it possible that that can show that that that's the paradox right as a group if we all just indexed we'd all get the result and we'd probably save ourselves frankly you wouldn't lose there's that you save yourself fees so there's that so as a group we should all index but individually a warren buffett should always pick stocks because warren buffett's warren buffett and so So there is that just inherent paradox.
54:20And so as investors, I think, you know, what you've talked about before about partly we do it trying to beat the market, partly because it's fun and partly because it's a hobby and keeps us off the streets and out of our wives here. But there is some, you know, for some people, if you can't beat the market over an extended period of time, you should just say, okay, I tried, it was fun. It's not for me. I'm going to index because that's just a better result. If you can beat the market, then go for it. And also, by the way, whether it's you or choosing a fund manager, just understand the role of luck because that's a really important one too.
54:48You know, the five years you talked about, maybe they're the unluckiest people in the world. Maybe they've just got the wrong style, the wrong stocks. They're actually really, you know, Buffett's had bad years and good years, as you rightly say. And by the way, if you look at the Berkshire share price as evidence of that, it's also a question of the market sentiment as much as his performance, right? So the market hates him. Shares go down. Is Buffett doing a bad job? Probably not. If the market loves him, I own shares in Berkshire for full disclosure. Shares are up phenomenally this year. Like they're really, we talked about the other day about them being high.
55:15They've gone even higher since. I'm just going to quickly pull it up because it's, and not that there's no, you know, up 19 % this year, up 33.5 % over the last 12 months. This is one of the biggest companies in the world. Now, is the company a third better than it was a year ago? No, of course it's not. Is it too expensive now? I don't know. Was it too cheap then? I don't know. Is it somewhere in between? Probably. But, you know, just that reality, the only thing you've got to be careful of is, is the stock picker wrong? Particularly a long-term stock picker. I mean, you know, I'm really lucky at ShareAdvisor, the Motley Fool, right?
55:45But I have never had anyone say, your last six, well, actually members do occasionally. No other company has ever said to me, your last six months of picks suck. You're losing to the market. You're out of here. And in a fund, that's, as you said, mate, that's exactly what they would do. They'd say, sorry, Phillips. And by the way, because investors would pull their money. So the only other thing I would say to you is, that's a little jaundice, but also not untrue. What I would say is there are some really good fund managers out there who say to their investors, if you invest with me know this is what i do know this is how i do it know this is what i'm planning to do it will mean some periods of underperformance and some periods of overperformance and in neither case should you assume those things are permanent i'm going to genuinely try and beat the market over the long term and because the market's fickle the market's fickle i'm not going to shadow index to your point just because that's not my style it's frankly not very arguably not very ethical allegedly um i i will i will take your money and i will try to beat the market over the long term with knowing that trying to do that, I'm going to be different to the market.
56:45So sometimes I'm a genius, sometimes look like an idiot. Neither is probably true, but over time, I'm going to try and beat the market for you. They are the fund managers worth paying attention to. Now they can still aim to that and still suck, by the way. So I'm not saying they're necessarily great investments. You can absolutely lose money doing it, but just keep that in mind as well. The argument that you hear, and let's take it seriously, is that the trouble with passive investing is that you have all of this money flowing into the market, say from super annuation or just as people save. And that money is being allocated to shares based purely on their current size and weighting within an index.
57:25So not whether they're, it's actually really antithetical to all of the good things of capital allocation. You would imagine that the capital should be attracted to businesses and enterprises that sort of deserve it and should flow away from those that don't. And again, we have this wonderful sort of self-correcting nature of true capitalism, which is a pretty good point, actually. I don't disagree with that. And then over time, if it's influential enough and there's enough money, you have this really big distortion where it's sort of like, well, CBA is one of the biggest companies there and there's another 200 billion being added to the investment markets this year.
58:04So it's just going to get there. It's going to get bigger and bigger and bigger. And that means that more money comes in, it's going to get through and so on and so forth. And it leads to these big distortions. I actually think, yeah, I've got sympathy for that. That actually mathematically, it's hard to argue against that. However, I would say for any capital, true investors out there, true capital allocators out there, this is good. This is good for you because you want distortions in the market, right? So I would argue that as that became, unless you get to a situation where every single dollar allocated is passive, you will actually find that you won't, I don't know, I can't do the math.
58:45I'm not smart enough, But I would imagine that so long as you even have 10 % of active capital allocation in there and that that 10 % isn't, you know, stupid, you actually find that that itself corrects for things. Because there'll be people who'll go short, those who go long. Yeah, exactly. You know, it just doesn't really make sense for Commonwealth Bank to be on a PE of 483. No, it just doesn't, right? And at some point, financial gravity will sort of take over. So anyway, the point, just to underscore it, is stay away from the big financial fund managers. Allegedly. Allegedly, allegedly, allegedly.
59:22And page PAG, exactly, yeah. Yes, I think that's largely true, Matt. I don't think – I think likely there are – law of averages, there are probably some good investors among the large fund managers. I'm a little less absolute than you if you can find a genuinely good fund manager who's doing the right thing. You know, Magellan would be in that bucket for me for a long time, whether it's still that or not with a change of investment team. Maybe I haven't checked recently. I do think there are some big guys at Care Nilsen at Platinum in Japan for a long time. I think it's the exception that proved the rule.
59:52I think it's your point. I just think it's, you know, we should tar most of them with the same brush, not necessarily all of them with the same brush. You're right. And the other thing that's worth underscoring here is not that they're idiots. They're not. Yes, yes, yes. But the institutional imperative is real. Yeah, exactly. That's right. So if you put either of us, let's assume that we know what we're doing. Okay, big assumption, but let's assume that that's true just for the sake of example. I guarantee you that within a few years, we're playing the same game. Yes, correct. Show me the incentive.
1:00:21I'll show you the outcome. It's just like, why would I make any long-term bets and try and do some sensible stock picking if I know that the sword of Damocles is just forever hanging over my head and I'm going to get, you know, or that all my investors are going to flee at the first sign of volatility. I'm going to manage for the things that actually impact me personally, which is why it's so pernicious. You know, again, it's just the nature of things. And it's why I think I often encourage people who will say, oh, my gosh, you know, I own shares in a company. I just saw the perpetual sold down.
1:00:58What do they know? You know, oh, well, they're probably just, there are factors at play there that probably have no bearing on what you or I would consider sensible investment criteria. Maybe they're reweighting their portfolio. Maybe they're having to cover some redemptions. Maybe they're trying to window dress for the end of a period. It's all factors that you kind of go, oh, but what difference does that make to the long term? Exactly. Yeah. Like, no, it doesn't make any difference. But then it feeds on itself and then others see it. And then, you know, a little bit of momentum kicks in and all this.
1:01:28And, you know, before you know it, you're playing a silly game that can't be won and has no bearing on any sound financial investment principles anyway. So, yeah, all of it's a lot. And again, not because they're dumb, but they're playing a different game and they are being influenced by a different set of incentives. And again, this is a good thing. This is a good thing for us as individual stockholders. Yeah, that's right. Exactly. Very, very awesome. By the way, it applies to fund managers and funds similarly for exactly the same reasons. That if you invest in one of the big funds and they underperform for a year, they know you'll take your money elsewhere because they're attracting.
1:02:01You know, it's a bit like shareholders, right? At some level, you frankly deserve the shelter you get. You get the shelter you deserve. So if you play that game, then you can't be surprised when they leave. But if you are playing that game and most people play that game, you say, well, hang on, the big money's over there. I could be the iconoclastic fund manager over here and raise a little bit of money and do okay. Or I could be one of the big guys, put two zeros on the amount of funds I've got in the management and play the game. You're like, well, again, is it chicken or egg? I don't know. If investors want that, you give it to them.
1:02:27Do you offer it so they come to you? It's probably both and it's probably neither, but it's that sort of story. Hey, mate, we've tried for a long time. Don't wind it up just yet. No, I'm not. Go on. Can we talk about Tim? That's why I'm trying to wind up this particular conversation because if I don't do it, you'll make me come back and record a special podcast about Tim. 100%. I'm deliberately trying to shut that conversation down to give you some Tim Gurner time. Andrew, who is Tim Gurner? Why do you want to talk about him? Well, surprise, surprise, he's in the property development game. And, you know, talk about in this industry that's covered itself in glory.
1:03:00Anyway, there was an AFI held a property summit and a video of him opining on the state of unemployment went a bit viral. So you even had like US politicians commenting on it as well. And good old Tim basically said the quiet part out loud, which was we need unemployment to go up 40 or 50 % because people are too lazy and that this will sort of slap them around and teach them who's boss. I'm paraphrasing here, but not really. I mean, you won't struggle to find it if you have a quick Google or look on Twitter. Basically, people are too complacent. People are too lazy. If unemployment went up, they would remember who his boss.
1:03:42Can I read some quotes just for fun? Oh, please. All right. So this is from the AFR. Quote. This is Tim Garner. Quote. Sorry. I'll read the full article, including the quotes. This is from the AFR. Exacerbating the labor problem, Mr. Garner said, quote, sorry, Mr. Garner said, were people who had, quote, decided they didn't really want to work so much anymore through COVID. Unemployment has to jump 40 to 50 percent, in my view. We need to see pain in the economy, end quote, Mr. Goehner said. Quote, we need to remind people they work for the employer, not the other way around. Tradies have definitely pulled back on productivity.
1:04:16They've been paid a lot to do not too much in the last few years, and we need to see that change, end quote. Alongside a drop off in productivity, Mr. Goehner slammed the planning system in New which he called genuinely a quote genuinely terrifying unquote didn't go well it didn't go well and because man tone deaf you know he's probably here's the thing though right and a lot of i'm not there's no original takes what i'm going to say there's some really good comments on on twitter and the rest of it but it it was he's actually not he's actually not that far at with like the new rba boss pretty much said the same a few weeks ago now she put it in her framing wasn't so much about punishing people and teaching them a lesson.
1:04:59And the framing matters, right? That was my issue because you're right. There is that same – we talked about it at the beginning of the podcast. At some level, the economy has a level of unemployment that is caused – the other thing was Michelle Bullock said that's what's going to happen because we're targeting inflation rather than Gurner saying we really need to punish those poor dirty workers because we need to go back to Charles Dickens' time and that would fix things. It's a very, very different cause and effect in a very different direction. Yeah. But I mean, we've had this conversation before, so I won't rehash it.
1:05:28But I do think that some of those cause-effect relationships are wrong. You know, making people unemployed to reduce the price of milk and bread is just nonsense, to my way of thinking. But I guess the other thing is you've always got to look through people. Oh, by the way, this is the gentleman that coined the avocado on toast. He was too. I love that someone found that a couple of hours later. I was like, oh, this is the guy. It's like, oh, of course it is. Two for two, my man. You're welcome. And, you know, there's another one too of him in his hyperbaric oxygen chamber getting a magnesium treatment.
1:06:07You know, it's like, oh, God's sake. Yeah. Like, you know, talk about detached from reality.
1:06:16There's also, I really struggle with people who love to tell us all about how it needs to be done. And look at me. I am a captain of industry. Look how hard I worked and the value I created and all this stuff. Obviously, if you go back and have a closer look at this guy, he started his business because granddad gave him a bunch of money. Yeah. Right? And his boss fronts him some cash too for a Renault. You know, it's sort of like there's this wonderful thing that I've – it's back in 2017. I'm going to read this out as well. Go on. I love it. It's from an unknown person on Reddit. It says, entrepreneurship is like one of those carnival games where you throw darts or something.
1:06:56Middle-class kids can afford one throw. Most miss. A few hit the target and get a small prize. A very few hit the center bullseye and get a bigger prize. Rags to riches, the American dream lives on. Rich kids can afford many throws. If they want to, they can try over and over and over again until they hit something and feel good about themselves. Some keep going until they hit the center bullseye and then give speeches or write blog posts about meritocracy and the salutary effects of hard works. Gosh, I didn't say that right. Poor kids aren't even visiting the carnival. They're the ones working at it.
1:07:29Yeah. And I love it. I love it because - It's a nice summary, isn't it? You know, it's sort of, again, I don't want to begrudge those that have taken big risks and have worked hard and have enriched society as a result of their efforts. They deserve rewards. But bear in mind that we are all a product of our circumstance and where we are lucky enough to be born with our abilities and talents and our background. And I reckon you could, if I took Scott Phillips as a young child and put you into the home of a billionaire, you probably have multiple huge big businesses now. Same person. You just got to try again and again.
1:08:08And I think to sit there and tell tradies that they're not working hard enough, you know, when it's just like, well, mate, we'd all love to be, you know, on the BRW rich list too. And probably would have been if we'd had the opportunities in life that you had. The other thing that's important here to understand is the context. As I understand it, a whole bunch of his projects are struggling. So they've been priced very poorly. So building material costs have gone up and all of these very significant number of these projects, allegedly, allegedly, are looking very dodgy. And so rather than have a good hard look at the - Just sorry, when you said dodgy, we don't mean illegally dodgy.
1:08:47You just mean possibly unprofitable. Oh, you just, you priced things. I just want to clarify dodgy. That's because dodgy could imply other things. Not illegal because property developers are the cleanest of the clean. You know, they're like real estate agents and mechanics, right? Every week we have fewer and fewer listeners. And sometimes I wonder why. Other times I remember that you're a liberal with your hatred. I am. I am. But my point is that like anyone who's run a business out there, poo happens, right, to keep your language clean. And it's tough, right? Yeah. And what do you do? Well, one, you never take risks where the various vicissitudes of life can just like knock you for six and represent an existential threat.
1:09:36But when they do, understand that there's decisions that you have made and sometimes chickens come home to roost. And that sucks. And that's just how it goes. That's why there are such good prizes for winning, right? Because of the risk that is involved. Yes, yes. But when it goes wrong, it is such poor form just to point around and go, it's not my fault. It's my worker's fault. they're not trying hard and i was like you know it's just like look when when we eventually eat the rich and the revolution happens like we're people are being lined up against walls this dude's going to be the first one that's there i i suspect and and maybe maybe not without good reason oh very funny i um no i think that's i think that's right mate i think so i actually want to because i because i feel like i should do the right thing here um to be to be clear Maybe he doesn't deserve it.
1:10:25Maybe he does. But I will just note he did sincerely regret. He regrets the reaction. Let's be honest. He doesn't regret saying it. He regrets that, oh, people didn't like what I said. That is probably true. But we should at least, out of fairness, acknowledge that he has actually apologized or regretted or something. He says, quote, the AFR Property Summit this week, I made some remarks about unemployment and productivity in Australia that I deeply regret and were wrong. They're a clearly important conversation to have in this environment of high inflation, pricing pressures on housing and rentals due to lack of supply and other cost of living issues.
1:10:57My comments were deeply insensitive to employees, tradies and families across Australia who are affected by these cost of living pressures and job losses. And he goes on from there. Great, great. His lawyers are earning their bread this week. Let's just say. You know what I loved in the back, by the way, the second paragraph is like, well, they're clearly important conversations about these things that I talked about. So I'm not really regretting it. I just regret that people, as you say, were, anyway. um i mate i think you're i think you're absolutely right i think um you know i think i i've stopped reading a lot of business books um because i should say biographies specifically yes because it's kind of the survival the survivorship bias that is one of those things in in economics and statistics that really matters and i liked your read an example i hadn't expressed that way but it's absolutely true and you're right if if you or i had been born to a family with with un you know unlimited means and we want to start a business we could have had as many goes as we wanted to and frankly we talked about last week the week before there's no entrepreneurs who do succeed on their second third and fourth businesses not always because they're they're they're kids are rich people by the way but just that idea of having enough time to keep going have enough space money opportunity frankly connections are really really important yeah but even but even that aside the just the sheer all even if even if there was not wealth and there was in this case so and i take your point about he's obviously coming from a privileged position but even even all that aside if you just start from luck happens you know i've said before steve jobs was born 10 years earlier he doesn't invent the iphone because gorilla glass and wi-fi and what was in 3g didn't exist in fact there wasn't a wi-fi at that point you had to transfer your your data by a cable from your computer right so you know there there are circumstances and and he would have had some is he genius of course he is and is he a fantastic yes he and would he have something else maybe but the role of luck you know the the the second guy to think about touch touch screen glass doesn't get there because the iphone you know again if jobs are in six months later maybe someone else invents the touchscreen phone and and on and on it goes and i guess i just say that because there's so much there's so much luck involved that looking at people's books saying oh i made it because i did this and this like well you had to do those things to make it yeah but the role of luck and circumstance and everything else that goes into it um that in a different circuit you know i've said a million times if tesla if there's a recession in musk's first couple years at tesla musk himself has said the company would have gone broke yeah so we owe tesla's existence better or worse depending on your view um to the fact my son is a fraction of a share as i said before for full disclosure because i do that um you know we we owe tesla's very existence the fact there happened not to be a recession at the wrong time for tesla that's literally sliding doors right so yeah i i completely agree quick clicks in australia right no one will remember this It was an ASX listed company called Quick Flix.
1:13:45QFX. And if that sounds like Netflix, it's because it was. And it failed miserably. And why did it fail? Were they terrible business? No. There wasn't the broadband infrastructure available at the time. They were too early. If Quick Flix had started in Silicon Valley at a time when there was enough supporting cable infrastructure, we would now be all talking about our Quick Flix subscriptions and not our Netflix subscriptions. Luck is phenomenally important. Yes, you've got to work hard. Yes, you've got to be smart. Yes, yes, yes. That just gets you to the starting line. And then there's a huge amount of, and that's just how it is.
1:14:23And yes, people make their own luck. I get that. That's also very true. You've got to work bloody hard, but everyone has to work bloody hard. The failures work just as hard as successes. I'm sure we all know someone who's the smartest person in the room, who's a bloody hard worker. And just unlucky in life. Like we all do, right? And it's just the way of the world. So I guess what I'm saying is don't begrudge anyone their success. Well done to you. But where it gets me is when they turn around and go, well, look, I did it. Therefore, anyone can. And if you're poor, it's because you choose to be poor.
1:15:01And that, I think, is just such a bad take. There but for the grace of God, you know? Exactly. Do you feel expunged? I do. I'm going to have a little lie down now, but I'm going to do so with a smile on my face. You were much more vibrant in the last 15 minutes of the podcast than the first 15. Not for any fault of yours, just because, well, you know, it worked pretty well. I'm glad you got that off your chest, man. I hope you're feeling better. Do you think you'll be up for a Sunday podcast? Give it a go. I feel, as I said to you before, look, let's be real. I'm not up on a roof, you know, tiling or I'm sitting in a chair with my Ugg boots on talking.
1:15:39so I don't want to pretend here that I'm like, you know, making a big sacrifice. So let's give it a go. No, you are still strong. Well, the only problem is it's hurting you. Your throat's crooked and you've got to talk. So there is, you know, you're right. We're not digging holes and we're not putting tiles on roofs, but we will see how we go. If we are back on Sunday, we'll have something for you, but I hope Andrew might be back with us at least for part of that time. Let's do it. Until Sunday morning, have a great weekend and fall on. Cheers. The Motley Fool and people appearing in this program may have positions in the companies mentioned.
1:16:08General advice only. Please speak to your financial professional to understand how it may pertain to your situation. Subscribe to the free newsletter at fool.com.au forward slash listener. The Motley Fool operates under Financial Services Licence 400691.
From the publisher
- Great news on unemployment
- Qantas loses another battle
- The average fund makes what?
- A millionaire says the quiet bit out loud
See omnystudio.com/listener for privacy information.
