In short
NerdWallet's Smart Money Podcast: Episode Summary
Episode Title
Talking Taxes With a CPA: What's New in 2026 and How to Navigate Filing Season
Hosts
- Sean Pyles, CFP®
- Elizabeth Ayoola
- Guest: Tom O'Saben, Director of Tax Content for the National Association of Tax Professionals
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Overview
In this episode, the hosts discuss upcoming changes for the 2026 tax filing season, which pertains to filing taxes for the year 2025. They are joined by tax expert Tom O'Saben to break down the implications of the One Big Beautiful Bill Act and how taxpayers can better navigate their filings.
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Key Concepts and Discussions
- Changes Under the One Big Beautiful Bill Act
- End of Energy Credits: Significant changes, including the ending of energy credits for most individuals.
- Introduction of a Qualified Manufacturer ID number (QMID) for claiming energy credits.
- Required submission of a PDF receipt for energy-efficient home improvements.
- New Tax Deductions:
- Introduction of a senior deduction for individuals aged 65 and over, in addition to the standard deduction.
- Clarification that tips, overtime, and Social Security income are still taxable under certain conditions.
- Filing Tips and Best Practices
- Start with Last Year's Return: Review previous filings to streamline the current year's process.
- E-filing and Direct Deposit: Recommended for efficiency and security.
- Organizational Strategies:
- Keep all documents (tax forms, receipts, etc.) organized.
- Use a checklist for necessary documents, especially for major life changes (marriage, job changes, etc.).
- Double-Check Before Submission: Take a break before finalizing submissions for accuracy.
- Do-It-Yourself vs. Professional Help
- When to DIY: Suitable for individuals with straightforward tax situations (W-2 income, typical deductions).
- When to Hire a CPA: Recommended for those with more complex financial situations (business owners, rental properties).
- Choosing a Professional: Look for experience, ask about their credentials, and ensure they will sign your return.
- Common Myths and Misconceptions
- Filing early does not guarantee a larger refund.
- Extensions provide extra time for filing, not for paying taxes owed.
- Misconceptions about tax credits shared on social media (e.g., writing off personal vehicle expenses).
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Tax Filing Options if You Owe Money
- File Regardless of Payment Ability: Always file your return to avoid penalties.
- Installment Payment Plans: The IRS offers options to pay taxes owed over time.
- Uncollectible Status: For individuals experiencing financial hardship.
- Offer in Compromise: Settle tax debt for less, based on individual circumstances.
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Communication with the IRS
- Be Proactive: Address any IRS correspondence promptly.
- Professional and Friendly Interaction: Approach communications positively for better outcomes.
- Online Account Setup: Allows easier management of tax matters and communication with the IRS.
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Final Words of Wisdom
- Prepare early, gather necessary documentation, and familiarize yourself with the latest tax laws.
- Stay organized and take the time to ensure accuracy before filing.
- Utilize IRS resources for additional support and information.
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Additional Resources
- Federal Income Tax Calculator and Refund Estimator: [NerdWallet Tax Calculator](https://www.nerdwallet.com/taxes/calculators/tax-calculator)
- Best Tax Software of 2026: [NerdWallet Tax Software Reviews](https://www.nerdwallet.com/taxes/learn/best-tax-software)
- IRS Free File: [IRS Free File Program](https://www.nerdwallet.com/taxes/learn/irs-free-file-tax-preparation-help)
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Contact Information
- Leave questions for the Nerds: 901-730-6373
- Email: podcast@nerdwallet.com
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Conclusion
This episode equips listeners with practical insights and actionable advice to handle the upcoming tax season effectively. By staying informed and organized, individuals can alleviate stress and optimize their tax filings. Tune in next time for a discussion on budgeting while dating!
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOUnderstanding New Tax Changes
1:57 to 2:55
Explore the significant changes in tax laws for 2026 and their implications.
“So to help us sort through all of this, we're joined by Tom O'Sebin, Director of Tax Content for the National Association of Tax Professionals.”
Navigating Energy Credits
2:55 to 4:04
Discuss new requirements for claiming energy credits and tools to assist.
“What we didn't expect, and we didn't see it at the National Association of Tax Professionals either, is that they've actually made it harder for clients to claim an energy credit in 2025.”
Senior Deductions and Tax Preparation
4:04 to 5:59
Learn about senior deductions and tips for preparing your tax return.
“and the other one is called rebateblue slash QMID.”
Best Practices for Filing Taxes
5:59 to 8:31
Discover strategies to make tax filing less stressful and more efficient.
“So I'm very much supportive of an educated consumer, you know, being able to do this themselves.”
Dealing with Common Filing Issues
8:31 to 11:23
Identify common issues during tax filing and how to address them effectively.
“And I was going to mention, too, and I agree with you, Sean, you found it to be a good experience, didn't you?”
Understanding Identity Theft in Tax Filing
14:01 to 17:50
Learn about the risks of identity theft in tax filing and how to protect yourself.
“IRS rejects the return saying this social has already been used.”
Deductions: Standard vs. Itemized
17:51 to 19:16
Explore the differences between standard and itemized deductions to maximize your refund.
“Today's episode is sponsored by Spectrum Business.”
Choosing the Right Tax Filing Approach
19:51 to 28:05
Understand when to switch tax professionals or software for better experiences.
“I know many people will opt to use the same tax filing software they used last year or the same CPA that they hired in the past.”
Navigating IRS Communication
28:05 to 29:18
Learn effective strategies for communicating with the IRS to resolve tax issues.
“Now, it's a little bit, you know, there's several steps to go through.”
Understanding IRS Staffing Changes
29:18 to 30:28
Discover how recent staffing cuts at the IRS can impact your tax filing experience.
“During the filing season, the IRS will normally pull people from other areas so they can be on the customer service end of the phones.”
Show all 12 chapters
Tips for Efficient Tax Filing
30:28 to 31:42
Get practical advice on preparing your taxes effectively and avoiding last-minute stress.
“Do you have, Tom, any final words of wisdom for the tax filers who are listening and who are overwhelmed or who haven't started yet?”
Exploring Tax Resources Available
31:42 to 32:45
Find out about the tax resources NerdWallet offers to help you navigate filing for 2026.
“It's kind of a Norman Rockwell picture of the tax person working on their stuff at a quarter to 12 at night on April 15.”
Transcript
Automatic transcript. May contain errors.0:00Sean Pyles:This episode is brought to you by Indeed. Stop waiting around for the perfect candidate. Instead, use Indeed Sponsored Jobs to find the right people with the right skills fast. It's a simple way to make sure your listing is the first candidate C. According to Indeed data, Sponsored Jobs have four times more applicants than non-sponsored jobs. So go build your dream team today with Indeed. Get a$75 Sponsored Job Credit at Indeed.com slash podcast. Terms and conditions apply. Spring is here and the shopping list is long. Time to make a Lowe's run. Buy three bags, get three free of stay green one cubic foot garden soil.
0:38Sean Pyles:Plus, right now members can earn four times the points on an eligible purchase. Start spring off strong with these deals and more. Our best lineup is here at Lowe's. Ballot through 325. While supplies last. Soil offer excludes Alaska and Hawaii. Loyalty program subject to terms and conditions. See Lowe's.com slash terms for details. Subject to change. Point boosters subject to exclusions and more terms apply. One time only offer. Have you filed your taxes yet?
1:00Elizabeth Ayoola:I did not want to face another penalty. I filed my taxes. Did you? Have you?
1:04Sean Pyles:Good work, Elizabeth. Yes, I did. It took me a good two and a half hours, but I'm glad it's behind me.
1:08Elizabeth Ayoola:So you do it yourself then?
1:10Sean Pyles:Yeah, I want the educational experience so we can talk from what we've done in our lives to our listeners. So here we go. You're such a nerd, Sean.
1:16Elizabeth Ayoola:I will give advice based on whatever it is that my tax person does. So there we go. There you go.
1:21Sean Pyles:Well, that's the other side of the journey. Yeah. Well, this episode, we're all about tax season 2026.
1:29Sean Pyles:Welcome to NerdWallet's Smart Money Podcast, where you send us your money questions and we answer them with the help of our genius nerds. I'm Sean Piles.
1:36Elizabeth Ayoola:And I'm Elizabeth Ayola. Today, we're going to go deep into tax season 2026, which is for filing your 2025 taxes, by the way. We're going to be talking about what's new, common mistakes that people make when filing, and also how you can keep your finances safe and yourself sane over the next month or so.
1:56Sean Pyles:And in case you've never filed before or have lived in a cave for a few years, your deadline to file and pay your taxes is April 15th. So to help us sort through all of this, we're joined by Tom O'Sebin, Director of Tax Content for the National Association of Tax Professionals. Tom, welcome to Smart Money. It's great to be here. Nice to meet you and Elizabeth. Likewise. So let's start with what's new this year in tax land. And last year, Congress passed and the president signed the One Big Beautiful Bill Act, which extended a number of tax breaks from a 2017 tax law and made some other changes, too.
2:29Sean Pyles:What are some of the major elements that tax filers should be aware of? That's really a good question. And I'm going to start with something that people haven't been talking about because I'm a tax practitioner, along with the tax content job. I've been doing this for 35 years. And one of the things we had was a great expansion in energy credits under the American Rescue Plan under President Biden. Well, the one big beautiful bill, as you just started describing, Sean, actually ends energy credits for most people now in 2025. What we didn't expect, and we didn't see it at the National Association of Tax Professionals either, is that they've actually made it harder for clients to claim an energy credit in 2025.
3:06And so I wanted to give a couple of tidbits for the audience that I've run into meeting with my clients. For example, if you've had a new exterior windows installed or a new exterior doors or a new furnace, they're actually requiring this year what's called a qualified manufacturer ID number, a QMID. I've never seen that before in all of the years we've had energy credits. And then they've gone one step further saying that if you're going to file your return electronically, which I hope everyone who's watching this, including yourselves who have filed, do that electronically and not by paper. we have to actually attach a PDF of the receipt for the purchase of those items.
3:43It seems kind of crazy in one respect when you think about this is the last year for energy credits, and they've made it even harder to go ahead and qualify for those credits. And we love tax credits because they're a dollar for dollar reduction in tax. So if I could, I'd like to give you a couple of sources that I've run across and I'd like to thank social media for helping provide those. and one of them is called quitcarbon.com and the other one is called rebateblue slash QMID. That's like Queen Mary Ida David. Those are a couple of sources where you can put in like the brand name, let's say train, T-R-A-N-E.
4:18It's the first thing that locked up tax returns for me, meeting with clients this year. And I thought that would be something to throw in at the beginning of this podcast. So that's kind of really outside of what we would expect everybody to be concentrating on when you talk about the one big beautiful bill act. And that's the idea of, and let me make sure that we get this clarification when you watch and see what politicians have to say. They talk about, well, that tips are no longer taxable. And that overtime is no longer taxable. And Social Security is no longer taxable. You can't see it, but you can feel the hair on the back of my neck bristling when I hear those statements.
4:50Because what it really is, is the one big, beautiful bill created a tip deduction, an overtime deduction. Social security benefits could still be taxable. What they really did in that respect is that persons who are age 65 or over, they now qualify for what is called a senior deduction. It's$6 ,000 for a person. They don't have to be on social security. They just have to be age 65 by the end of the year. And that's in addition to the regular standard deduction, correct? Sean, that's a great point. That's exactly correct. It is a separate deduction. And all of these deductions, when we talk about them, are what we call below the line.
5:27So they do not impact adjusted gross income. So if you happen to be in the type of business where tips are common, think about restaurants, bars, beauty salons, all of that, then those are typically tipped industries. So I would tell people to, if they're really confused, and a lot of people, by the way, even though I'm coming from a national tax organization, I really believe that a lot of taxpayers should be able to prepare their own return. Not everyone should have to hire a professional, you know, that they made the tax law so complicated that individuals can't do it themselves any longer.
6:01So I'm very much supportive of an educated consumer, you know, being able to do this themselves. So the IRS came out with some guidance this past November, it actually listed over 70 industries that potentially are tipped type workers. And, you know, we think of the obvious ones. So that will be important to do when tips are, for example, disclosed on a W-2.
6:25Sean Pyles:Yeah. One thing I've been wondering about is how many people are actually going to be affected by the no tax on tips over time, because it's a pretty small amount of the overall workforce, correct? I would agree with you. I have seen just a smattering of the tip deduction. I've seen much more in the area of overtime.
6:42Elizabeth Ayoola:Well, Tom, taxes can be confusing, as you said earlier. And in the bid to encourage people to do it themselves, what are some best practices that people can keep in mind so that they can make filing their taxes a bit less stressful and also prevent mistakes? I'm going to tell you exactly what I do as a tax professional. Number one, start with last year. Now, last year would mean 2024. Look at what you had on your return for 2024. Now, some of these deductions we're talking about today, didn't exist in 2024, but that's a portion of your filing. So look at last year and say, oh yeah, I had interest from this bank or this brokerage account or whatever I had and start by looking at that data.
7:21I would also strongly suggest that people electronically file. You know, there are some software services out there that offer free filing. The IRS no longer has the direct file system. That also ended under the auspices of the one big beautiful bill. But there are still free file opportunities for those who qualify income wise and complexity of the return. But try to use electronic means, use direct deposit for refunds. And I will also mention that President Trump signed an executive order March, now a year ago, which said that Treasury is going to stop issuing physical check refunds. And they also don't want to continue to accept check payments.
8:01We can eliminate some of the risk of having things going through the U.S. mail, either from either a delay or being lost or destroyed, to go ahead and try to pay liabilities also by online means.
8:13Sean Pyles:It also makes the process so much faster, too, when you are filing online and you're setting a direct deposit. I found it to be pretty much instantaneous on my end. I've been educating my clients, especially older folks who are not comfortable with, quote unquote, the IRS going in their bank account. And they realize that we do have some control and we can schedule the payment. They'll be aware of it and all of that. And I was going to mention, too, and I agree with you, Sean, you found it to be a good experience, didn't you? Yeah, it was fine. As far as giving the IRS my money, it's OK. Right.
8:44But you can still wait. By the way, I think that's a misnomer with a lot of folks. The due date, as you mentioned at the opening of our podcast, was that it is April 15th. Just because you file your return today doesn't mean you have to pay it by April 15th. And that's what I find myself doing with clients is scheduling that payment. Now, when we're going back and we're reviewing last year's return, and you'll say this is the number one phrase in 35 years of doing taxes that people are famous for saying, I didn't get anything. What about this? Well, I didn't get anything. Hey, folks, we're in electronic age.
9:16So if you're receiving, for example, perhaps unemployment, when you signed up for unemployment, you probably clicked this little box which said you wanted paperless contact. Well, guess what? You may have received unemployment last year. You didn't receive a tax information document in the mail. It doesn't mean one exists. There's no requirement that I'm aware of that things must come through the U.S. mail. So again, thinking about what happened in your life this last year, you may in fact have to go and get those brokerage statements, those bank statements, the notion of unemployment benefits that you might have received so that you can have good input, which hopefully results in good output.
9:53Sean Pyles:I think that could be one downside to the movement toward electronic filing is that I actually really prefer getting all of my tax forms mailed to me so I can know that they're all there for the most part and then not have to remember my login for my brokerage account or my high yield savings account or whatever it might be, because that can just add more administrative burden if you're just trying to remember all of your passwords while you're just working to file your taxes. Yeah, you're absolutely correct. I mean, you know, in the example of unemployment, someone might have received benefits for just maybe in the early part of a year.
10:22And now we're talking about something from a year ago. And what did you use as a username and password? We find ourselves in the office. Can we access your account here? Oh, I don't know that I remember my password. That's a real common circumstance. But boy, you're right now. I did have some unemployment benefits last year. And, you know, another thing that the one big, beautiful bill has done, besides these obvious deductions that we're talking about, is the requirement to make sure that we have a Social Security number before we file. And probably the most common area would be when there was a new child born, you know, during the year.
10:54And do we have that Social Security number yet? So in most cases, when you're electronically filing, I can't imagine the return being able to be transmitted. In other words, good form, no diagnostics that are preventing transmission. I can't imagine that any software will allow a return to go into the system without a social on it. So I think it's more of the people who still maybe file by paper. And if the social security number is not there at the time of filing, then many of the credits will, in fact, be disallowed on that filing. So make sure we've got a social security number. And I think they use the term a social security number that makes one eligible to work, which I think is probably 99.9 % of the social security numbers out there that have been issued.
11:36So make sure we have that information and double check it. I do that with my clients. I talk about good intake results and good output. So I will tell people, hey, let's see those social security cards. Make a copy of them for me so we can verify, you know, the kids' full names and their social. and if someone, for example, had a marital status change, perhaps they changed their name.
11:56Elizabeth Ayoola:I think all of this just brings to mind the importance of being organized during tax season. And as you said, Tom, there is something to be said about looking back at last year, maybe creating a checklist. So that includes having your social security number in place, knowing your logins for all those important accounts, having your documents, whether they're digital or physical, in place to minimize that stress. I can't count on one hand the number of people who just bring in, and there are envelopes that haven't even been opened yet. Oh, we just put all this stuff in a folder and we bring it to Tom.
12:25You know, and in some of this - It's your job to open those envelopes. Exactly. You would be surprised to hear that once in a while, there'll actually be money, like a dividend check that came and they thought it was a government document. I say, here's a check, you know, for years or so. Surprise. That's still constructive receipt, as they say. Exactly. Constructive receipt is a good point. But Elizabeth, with your point is very well taken. Be organized. And another piece of advice I would have, don't press send, get up and walk away and come back again and look at it with a fresh set of eyes and then maybe press send.
12:57Sean Pyles:I like that because when I did my taxes, I did cloister myself away in the office for a couple hours on the Saturday morning and I just did it all in one go. And by the end, I was kind of exhausted and frustrated and just wanted to go about my day that I just hit submit. It was accepted. Everything was fine, but I probably could have benefited from just one breather and a final glance over before submitting it. Yeah, that's an excellent point. One other comment I wanted to make about acceptance with the idea when we transmit a return to the IRS, does it mean everything's over? We don't have any issues that the IRS could come back on?
13:31And that's not the case at all. And then finally, Elizabeth, you mentioned this at the open, when a return will reject saying that a social security number had already been used. Now, that could be something as simple as you have a semi-adult child, I will say that. They're away at school and they got together with their friends and they filed their returns on the weekend. Maybe they had a little job at the college or maybe off campus and they went ahead and didn't indicate that they were a dependent. And then mom and dad go and file the return, claiming the child. IRS rejects the return saying this social has already been used.
14:07Okay, that's an issue. The more nefarious one is when you get into issues of identity theft, where the bad guys, as I said, they got a match to the first four letters of the last name and the social. I describe that as the keys to the candy store. Now, they've gotten in. They've probably made up information that in no way reflects your world. Four children, mid-income that would qualify for an earned income credit, college credits and all this, and they're trying to generate$7 ,000 to$12 ,000 in refunds. funds, then the legitimate filer goes and files and it rejects. And you have a couple of options.
14:43One, you're probably a victim of identity theft. And you may have to then go and paper file. And you file that you think you're a victim of identity theft. Of course, with privacy laws, you really can't know who the bad guy is. We'll say it that way on the other end. But then you file that return in paper. Or there are some other options. But one of the things I would suggest for folks to do, and you can do that right now, and you don't have to be a victim of identity theft, is go to irs.gov. Don't go somewhere else that would charge money. And you go to get an IP pin, identity protection pin.
15:18We in the computer world understand the notion of two-factor authentication. It's akin to that. So now it takes more than the first four letters of your last name and the social. There's another number that has to match before you can get into the candy store, as the saying would be. And that's good for one year, for that tax filing year, correct? That's correct. And my understanding is that, and I haven't seen this otherwise, I think you can go back and say no, but Sean, that creates a situation where then annually, the IRS will actually mail to your last known address a new identity protection pin.
15:51Because you're right, they're good for one year. But once you get into that system, you will continue to receive those identity protection pins, not new ones each year, and they typically are sent out in January, but that will come through U.S. mail.
16:03Sean Pyles:Great. Okay. Well, Tom, I want to go deeper into deductions, specifically the standard deduction or itemized deduction, because a lot of folks aren't sure which might be best for them. So what might be your guidance on whether folks should choose itemized or standard, and does it come down to simply which gives you the bigger refund? It really does, Sean. It comes down to that. And I've often told clients they'll be in the first five minutes and they say, well, are we going to go short form or long form this year? Long form meaning itemized, short form meaning standard deduction. And I love to tell them, I said, well, that's not decided by how tired I am.
16:36It's really determined by what you actually have. And I will tell you, since the Tax Cut and Jobs Act came on in 2018, in my world where we probably had prior to that law, 80 to 85 % of clients itemized with the Tax Cut and Jobs Act coming along and basically doubling the standard deductions, it's probably just been the opposite. 80 % of people now take the standard deduction and less and less itemize. But what I've asked clients to do during that time is to still keep track of those expenses that could lead to itemized deductions, like medical expenses out of pocket, your state and local taxes, your mortgage interest, your charitable contributions.
17:16Perhaps you've had gambling winnings and gambling losses. because I'll tell you, one of the factors of the one big beautiful bill was to take the state and local tax deduction. That would be your state withholding, your state balance is due if you're in that type of a state, perhaps you have personal property tax. And that was capped at$10 ,000. Well, for the next four years, the cap is now$40 ,000. So as we predicted early on, we being NATP, we thought we would see more people qualifying to itemize deductions in filing their 2025 tax return. And that's exactly been the experience.
Read the full transcript
17:50Sean Pyles:All right, we'll be back in a moment with more about tax season 2026. Stay with us.
17:57Elizabeth Ayoola:Today's episode is sponsored by Spectrum Business.
18:00Sean Pyles:Picture this, you're running a business and the internet drops during business hours. Your to-do list instantly becomes one, panic. Two, stare at the router like you're negotiating with it.
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18:53Sean Pyles:Carrie told us she was actually a little hesitant to switch at first because she'd been using a different service for a while. But after a year with Spectrum, she's had a really good experience. Her phone gets strong, reliable service, and it automatically connects to Spectrum Wi-Fi everywhere.
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19:19Elizabeth Ayoola:So good, so good, so good. Spring styles are at Nordstrom Rack stores now, and they're up to 60 % off. Stock up and save on Rag & Bone, Madewell, Vince, All Saints, and more of your favorites.
19:31Sean Pyles:How did I not know Rack has Adidas?
19:32Elizabeth Ayoola:Why do we rock? For the hottest deals. Just so many good brands. Join the Nordy Club to unlock exclusive discounts, shop new arrivals first, and more. Plus, buy online and pick up at your favorite RAC store for free. Great brands, great prices. That's why you RAC. Tom, now let's talk about how to file. I know many people will opt to use the same tax filing software they used last year or the same CPA that they hired in the past. Can you talk a little bit about when someone might want to use a different tool or hire a different tax professional? than one they've used in the past? My mom used to have a statement that a new broom sweeps clean.
20:09So sometimes it makes sense to get a new broom. Maybe the software seemed kind of wonky or you felt like, you know, Sean was talking about cloistering himself for hours to go ahead and do the return. You know, could you try another platform and then see if it's more user-friendly or maybe there's customer service on the end that's better than you experienced before? You don't know if you can have a better experience until you try.
20:31Sean Pyles:Can you speak to any other unique benefits that working with a CPA offers versus just using the software you used last year? Sean, people use the term CPA generically to mean a tax person. A CPA is really a certified public accountant, which I'm not. I'm an enrolled agent, which means I have a license with the IRS to represent clients regardless of whether or not I did the return. I just wanted to clarify that the professionalism of a tax professional is not necessarily determined by the letters behind their name. It's really that reputation you would expect. In fact, we advocate with Congress that you might find this hard to believe, but you don't need a license to prepare taxes.
21:10Anyone can go out, they could buy a software, hang out a shingle and say, I do taxes. There is no education requirement to do taxes. We're advocating for that to change. Now, granted, you mentioned CPAs, enrolled agents. We have what are called annual filing season practitioners. practitioners all of them have continuing education requirements in some states.
21:32Elizabeth Ayoola:What should people be looking for then since you don't necessarily need a degree in order to prepare taxes? I remember using someone from high school once and then I had an IRS agent knocking on my door because of how they prepared my taxes. I didn't check their credentials but she had done it two years in a row and like you said at that time I had no financial knowledge so I just signed off didn't double check. So what are some things that people should be looking out for? The best source to find a tax professional is some of your friends or business partners or something that may go to someone and then ask that person, how much experience do you have?
22:09What do you do to stay on top of the tax laws? Do you have a P10? And here's a simple question, Elizabeth, are you going to sign the return? There are people out there that are called ghost preparers. They prepare returns, they charge you a fee, they don't sign. So they've taken no responsibility. That's so very important to ask that question because if they're not going to sign, then something's up. I would also avoid, I'll be honest with you, a tax professional will say, well, I know that I buy a really good software package and that software package is going to educate me to help you. I think you can buy your own software.
22:43Sean Pyles:When do you think someone is better going the DIY route and just choosing a software that they think works for them. When you're prepared, you're willing to learn. You're willing to look and see what's different so you don't miss anything. And you feel comfortable. And maybe they're not overly complicated, like they don't have a small business or rental properties. Those are really the people I think that need a tax professional. I think most individuals, a couple of W-2s, maybe they've got mortgage interest, children and daycare. they ought to be able to do their returns themselves and not need the aid of a professional.
23:17Or I've had circumstances too in the past where I've had someone come in, they get kind of a guidance, and then they go out and they do their own thing for a couple of years. I have no problem with that. And then maybe they come back in and say, hey, what's new? That's kind of a hybrid, wouldn't it be? I guess it's almost like anything in the DIY world. If you're willing to tackle it, be willing to spend the time.
23:37Elizabeth Ayoola:Well, what are some common myths or misconceptions about tax filing that you see that you would like to dispel? Maybe one or two. Sure. Filing early will get you a bigger refund. There is no difference. Filing an extension will create less of a likelihood that you will owe. And the final one would be, filing an extension gives you more time to pay your taxes. The extension is in time to file, not in time to pay. Hey, you can pay late. You're going to be charged interest.
24:05Sean Pyles:We don't like that. And so get on some kind of payment plan or start out your payment by April 15th, although you can have an extension, you know, maybe into October. That's correct. But again, the extension is a time to file, not in time to pay. I've been seeing a lot of myths and frankly, misinformation around tax credits on social media in particular. There was one a couple of years back that was just TikTokers promoting, you can get an Escalade and write it off because you're using it to drive to work. And that's a business expense. And that stuff must grind your gears and also make you laugh a little.
24:36Sean Pyles:Do you see a lot of this on your social media feeds and how do you handle it? You have to have a business purpose. Can that Escalade be written off? Yes. If you happen to have a business and you're using it for business trips, but commuting back and forth to work, not deductible. Or even a business person, they go and they get their vehicle wrapped with their company name on it, put the vinyl wraps around it. That makes it 100 % business use. No, it doesn't. I'll tell you what grinds my gears is when I'll be at the airport, for example, and I see company vehicles pulling up, let's say a plumber's truck, and he's dropping off a kid who apparently is going somewhere.
25:08And somehow that vehicle is 100 percent business use or the person who's just commuting to work. And they say they can write that off. Now, it may fly under the radar because you only have a one to two percent chance of being audited. But if the IRS catches it, we really don't want them to accuse anyone of fraud because now we're looking at criminal penalty.
25:25Elizabeth Ayoola:Well, let's talk about what happens when you have a tax bill, speaking of which, and I know we touched on it a little earlier, but it can be unpleasant and it can also be expensive. So what are some options for people to resolve any money that they owe, especially if it's a bill that's beyond their current budget and something they can't handle at the moment financially? The number one thing to do, and this is kind of a misnomer, I don't have the money to pay, so I don't file. The first thing to do is file. The IRS, I'm going to say they are easy to work with. Listen, they don't want to take your stuff.
25:57They don't want to garnish your wages. But if you ignore them, then they're going to do those things. So number one, file the return. After it's filed, you can ask for an installment payment plan. In fact, you can do that with the return. Take your balance due, divide it out over seven years, and the IRS will accept that payment plan. They're going to charge you interest, but their interest rate is probably a lot less. I think it's around 7 % to 9%. That's a lot less than a finance company. If you're in a situation where you've had some kind of life event, maybe you've lost your job, you had significant medical expenses, you can actually have that return placed in uncollectible status.
26:31It means there's nothing for them to get right now, but you have to be proactive. You hear oftentimes about what is called an offer in compromise. Whatever caused this large tax bill, now we look at our ability to earn income and our assets, and maybe we can settle that debt for pennies on the dollar. No guarantee, but it's for those certain circumstances. But all of that implies, one, file the return. Secondly, work with the IRS. They want to work with you. I remember reading an article in one of the financial publications a long time ago, which said probably the best place to finance your tax debt is with the IRS.
27:08Sean Pyles:Let's talk about working with the IRS because a lot of people may be intimidated to do so because there's almost a mythology around them coming for your money and people can be a little bit scared, but it's helpful to be proactive, especially if you are resolving a dispute or getting on a payment plan. So what advice do you have for people who will be working more closely with the IRS? Absolutely. And the first thing they should do is, again, I'm going to use another euphemism here. You get more flies with honey than vinegar. So you start that conversation in a professional way. You be friendly.
27:37These are human beings on the other end of the phone. So they want to work with you. They want to help to get it resolved. Now, if you are intimidated by that human contact, it would be really important for individuals to get an online account. And when they get an online account, if they sign a power of attorney, they, for example, can give me access to what they have. So we avoid the mail time, we avoid delays on the phone, and you can go ahead and access the information for your account on your online account. Now, it's a little bit, you know, there's several steps to go through. You have to set up an id.me account, et cetera.
28:11But let's go back to that conversation where we need to call the IRS. You want to avoid those high pressure times. Don't call them first thing on a Monday morning or in the afternoon on a Friday. Don't we like to get away on an afternoon on a Friday? Think about how we think. And you want to start your week and, oh, the phones are ringing off the wall. Maybe try to do it in the mid-afternoon or something like that. Contact them. Don't ignore it because the letters get progressively worse. And yes, we go to a certain point, they will levy bank accounts. They will garnish wages. If your liability is over$50 ,000, they can cancel your passport.
28:46But these are extreme situations and it didn't happen overnight. It happened in a period of ignoring, maybe not filing the returns and then ignoring that correspondence where it's come to a pain point now where they want to get your attention. So yes, they're not here to come automatically, bang, we're to come and take your money.
29:06Sean Pyles:I'm thinking too about how the IRS's staffing was cut by nearly 26 % last year. I imagine that's going to make all this communication a little bit more challenging. What are you hearing about how the staffing reduction is affecting how people are working with the IRS? I'm hearing mixed answers. During the filing season, the IRS will normally pull people from other areas so they can be on the customer service end of the phones. They may have been collections personnel or whatever they might be within the service. So some of them will be perhaps relatively unfamiliar. We also just got through a big ramp up in hiring before the current administration where we started having the furloughs when Doge was doing their work and everything else.
29:46I had to call the IRS with a collections issue for a client. This is a live call about two weeks ago, and it was a wonderful experience. I was on hold for about two and a half minutes. The agent was extremely helpful. I explained right away that I'm not the client. I have a power of attorney on file. Found that, went through the normal things you have to do to protect privacy. And we resolved their issue in less than 10 minutes. So again, I would say that that was a very good experience that doesn't always happen, but be patient. And like I said, avoid those times that would be really, really busy early in the morning on a Monday or on a Friday afternoon to deal with correspondence and be patient and don't threaten.
30:26You know, you threaten someone that's a federal offense. They are federal employees. So don't threaten IRS people.
30:33Elizabeth Ayoola:Do you have, Tom, any final words of wisdom for the tax filers who are listening and who are overwhelmed or who haven't started yet? Absolutely. Like I said, start slowly, look at your 2024 return, gather your data, think about what happened in your life in 2025. What changed? Did you have a child? Did you have a life event? Did you buy a house? Did you buy an electric vehicle? Remember that the energy credits ended at the end of 25. That's the end of 25. So if you purchased an electric vehicle by September, there may be a credit. Or if you did work to your house, like I mentioned, exterior windows, exterior doors, a new furnace, you might qualify for an energy credit.
31:12Go and look at the rules for deducting those tips or that overtime or the interest on a new vehicle purchase that your final assembly was in the United States. These are short-term benefits. They're 2025 through 2028, but realizing how the laws have changed. Go to irs.gov. They have a lot of good tools there for you that help you sometimes walk through and including things like paying your debt. What are your options? They tell you right there. You know, they don't say, give us money today or we're going to come and take your car. No. And I'll tell you something else. You all have this picture.
31:45It's kind of a Norman Rockwell picture of the tax person working on their stuff at a quarter to 12 at night on April 15. not me, I'm filing extensions. I'm tired. I'm stressed. I'm worn out. I'm going to make mistakes. The same will be true of you. You're going to come home from work on the evening of April 15th and do your taxes. Not a good idea.
32:04Sean Pyles:Very smart. Let's do it when you are rested and ready to tackle this task. Okay. Absolutely. Well, Tom O'Saben, Director of Tax Content for the National Association of Tax Professionals. Thank you so much for coming on and talking with us today. It's been my pleasure.
32:16Elizabeth Ayoola:Thank you, Tom. And I'd like to add, if there's anything that we did not cover in today's episode. Remember, we have a ton of tax resources for 2026 on nerdwallet.com. If you need an incentive to actually read the content, I used to work on the tax team, so I helped with some of the content that you're going to engage with. So you'll find things like our free tax calculator, reviews of the best tax software, and also guides on IRS free file eligibility. We'll also include a few links of those resources in today's episode description. All right.
32:47Sean Pyles:And that's all we have for this episode. Remember, listener, that we're here to answer your money questions. So send them our way. You can call or text us on the Nerd Hotline at 901-730-6373. It's 901-730-NERD. You can also email your questions to podcast at nerdwallet.com or leave us a comment on Spotify or YouTube.
33:05Elizabeth Ayoola:Join us next time because we have a fun episode coming up about how to budget when you're dating. Follow Smart Money on your favorite podcast app that includes Spotify, Apple Podcasts, and iHeartRadio to automatically download new episodes.
33:18Sean Pyles:Here's our brief disclaimer. We are not your financial or investment or tax advisors. This nerdy info is provided for general educational and entertainment purposes and may not apply to your specific circumstances.
33:29Elizabeth Ayoola:This episode is produced by Tess Vigland, Hilary Georgie helped with editing, Nick Kersame and Eve Krogman help our audio and video production. And a big thank you to NerdWallet's editors for all their help.
33:41Sean Pyles:And with that said, until next time, turn to the nerds.
34:03Sean Pyles:We'll see you next time.
34:16Sean Pyles:With ZipRecruiter, you can forget your frustrations because we find the right people for your roles fast, which is our absolute favorite F word. In fact, four out of five employers who post on ZipRecruiter get a quality candidate within the first day. Fantastic. So whether you need to hire four, 40 or 400 people, get ready to meet first rate talent. Just go to ZipRecruiter.com slash zip to try ZipRecruiter for free. Don't forget, that's ZipRecruiter.com slash zip. Finally, that's ZipRecruiter.com slash zip.
From the publisher
A tax expert breaks down what's new for the 2026 tax filing season and how to decide between a CPA and DIY software.
What do you actually need to know about filing your 2025 taxes? When is it actually worth hiring a CPA instead of going it alone? Hosts Sean Pyles, CFP®, and Elizabeth Ayoola sit down with Tom O'Saben, and enrolled agent and director of tax content for the National Association of Tax Professionals, to explore what changed under the One Big Beautiful Bill Act. They discuss new rules around tips, overtime pay, car loan interest deductions, and an expanded SALT deduction that could shift the math on whether itemizing makes sense for you. They also dig into how major life changes like getting married, starting a business, or moving to a new state can create unexpected tax complications — and how to make sure nothing falls through the cracks. Plus: the common myths and costly mistakes that show up every year, options if you end up with a surprise tax bill, and what dealing with the IRS directly looks like now that the agency has cut more than a quarter of its staff.
Federal Income Tax Calculator and Refund Estimator 2025-2026 https://www.nerdwallet.com/taxes/calculators/tax-calculator
Best Tax Software of 2026 https://www.nerdwallet.com/taxes/learn/best-tax-software
IRS Free File: What It Is, How It Works https://www.nerdwallet.com/taxes/learn/irs-free-file-tax-preparation-help
Want us to review your budget? Fill out this form — completely anonymously if you want — and we might feature your budget in a future segment! https://docs.google.com/forms/d/e/1FAIpQLScK53yAufsc4v5UpghhVfxtk2MoyooHzlSIRBnRxUPl3hKBig/viewform?usp=header
To send the Nerds your money questions, call or text the Nerd hotline at 901-730-6373 or email podcast@nerdwallet.com.
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