In short
Proven Podcast - Episode Summary
Podcast Details
- Title: Proven Podcast
- Description: Welcome to the Proven Podcast, where it does not matter what you think, only what you can prove.
- Episode Title: Beyond Belief: What's Holding You Back
- Guest: Nir Eyal, author and behavioral design expert
Episode Summary In this thought-provoking episode, Charles engages in an in-depth conversation with Nir Eyal, the author of "Hooked: How to Build Habit-Forming Products" and "Indistractable." The discussion revolves around the psychology of attachment to products, the formation of habits, and the ethical responsibilities of product creators.
Key Themes
- Psychology of Habit-Forming Products:
- Nir introduces the behavioral science that inspired his work, highlighting the need for entrepreneurs to understand human behavior to build successful products.
- The Hook Model:
- Nir explains his four-step "Hook Model," which elucidates why users consistently return to certain products. This model includes:
- Trigger: An external or internal cue to action.
- Action: The behavior performed in anticipation of a reward.
- Variable Reward: The unpredictable outcomes that keep users engaged.
- Investment: The effort put into the product, which increases the likelihood of future returns.
- Triggers and Human Behavior:
- Internal triggers such as emotions (boredom, curiosity) drive digital habits. Understanding these triggers can influence decision-making.
- Ethics: Engagement vs. Manipulation:
- Nir discusses the ethical responsibility of product creators to engage users meaningfully rather than manipulate them.
- Distraction and Self-Awareness:
- The notion that distraction is an internal problem, not solely a product of technology. Self-awareness plays a critical role in managing productivity.
- Designing Meaningful Products:
- Companies should create user experiences that integrate smoothly into daily routines, emphasizing the importance of solving real user problems.
- Behavioral Design as a Competitive Advantage:
- Understanding human psychology offers entrepreneurs a significant edge in product development and longevity.
- Future of Technology and Human Attention:
- The evolving relationship between technology and human behavior is examined, focusing on innovators' responsibilities in shaping user habits.
Key Takeaways
- The Importance of Beliefs:
- Nir introduces the concept of "limiting beliefs" versus "liberating beliefs." Limiting beliefs diminish motivation, whereas liberating beliefs enhance it.
- Identity and Beliefs:
- The conversation touches on how identity influences beliefs, emphasizing that adopting empowering identities can lead to positive change.
- Persistence as a Key Trait:
- Successful individuals exhibit persistence and often maintain a belief in their ability to influence outcomes, which differentiates them from others.
- Locus of Control:
- The distinction between an internal and external locus of control is crucial. Those who believe they have control over their circumstances typically perform better in various aspects of life.
- Placebo Effect:
- The placebo effect is explored in depth, highlighting its growing strength and how expectations can significantly influence outcomes.
Closing Thoughts The episode serves as a blueprint for understanding human behavior and emphasizes the need for intentional design in products and engagements. Nir Eyal's insights challenge listeners to re-evaluate their beliefs, habits, and the ethical implications of technology in shaping user experiences.
Additional Resources
- Visit: [Nir Eyal's website](https://www.nirandfar.com)
- Books by Nir Eyal:
- Hooked: How to Build Habit-Forming Products
- Indistractable: How to Control Your Attention and Choose Your Life
- Beyond Belief: Transform Limiting Beliefs into Liberating Beliefs
Listeners are encouraged to subscribe and follow the Proven Podcast for more insights on productivity, entrepreneurship, and behavioral design.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroduction of Nir Eyal
0:40 to 2:29
Nir Eyal discusses his background and books on habit formation.
“Nir, I'm excited to have you on the show, man.”
The Genesis of Beyond Belief
2:29 to 4:14
Nir explains how his new book addresses the gap between knowledge and action.
“So the genesis of Beyond Belief was that I do these office hours.”
Understanding Limiting and Liberating Beliefs
4:14 to 5:20
Exploration of how beliefs impact motivation and behavior.
“Especially in an age where if you don't know what to do, ask Google, ask ChatGPT, all the answers are out there, right?”
The Power of Belief
5:20 to 7:13
Discussion on how beliefs shape perception and reality.
“And so beyond belief explores what we call limiting beliefs.”
The Role of Identity in Beliefs
7:13 to 8:52
Nir highlights the connection between identity and belief systems.
“And how does identity come into that play?”
Overcoming Limiting Beliefs
8:52 to 10:42
Nir discusses methods to pivot from limiting to liberating beliefs.
“So having that understanding of if I have, I am followed by whatever comes next, that becomes something the brain looks out for.”
The Nature of Memory and Experience
10:42 to 14:02
Exploration of how memories can influence beliefs and experiences.
“your limits and why I think we way overdiagnosed, way overmedicalized.”
The Nature of Memory and Beliefs
14:02 to 16:14
Explore how our memories shape beliefs and how they can be misleading.
“We also have these conscious memories that, by and large, are way off base.”
Beliefs as Tools, Not Truths
16:14 to 17:09
Understand the difference between facts and beliefs, and how beliefs can be chosen.
“No, are they faith when people say I believe they say it as if it's faith.”
Steps to Change Limiting Beliefs
17:09 to 18:48
Learn practical steps to identify and revise unhelpful beliefs.
“Doesn't matter if it's necessarily true.”
Show all 27 chapters
The Efficacy of Therapy
18:48 to 21:04
Discuss the effectiveness of various therapeutic approaches and the placebo effect.
“and then choosing a new belief is a third step.”
Identifying Effective Therapy
21:04 to 23:26
Examine the qualities of effective therapy and the risks of poor therapeutic practices.
“I make a lot of money, especially with children.”
Reframing Beliefs Through Experience
23:26 to 28:00
Discover how to reframe personal beliefs by challenging their validity.
“No, he sometimes use a hammer, sometimes he used a saw, sometimes he used a wrench, whatever required the right tool, he would find the right tool for the job.”
Changing Limiting Beliefs Through Turnarounds
28:00 to 30:00
Learn how to shift your beliefs by experimenting with the opposite perspective.
“And that when you believe that thing, it doesn't serve you.”
The Power of Repetition and Perspective
30:00 to 34:20
Discover how perspective changes can liberate you from self-imposed limitations.
“We just sit down and, you know, we had this on our trip where there was a certain situation that happened with the car and everyone was really upset with the car.”
Measuring Love: The Benefit of the Doubt
34:20 to 37:20
Understand how love is measured by the benefit of the doubt we give others.
“And I think the thing I constantly remind myself after doing this research is this mantra that I repeat to myself.”
The Differences in Success Beliefs
37:20 to 39:40
Explore the contrasting beliefs between successful individuals and those who struggle.
“That's that regular mantra that I constantly repeat to myself.”
Internal vs. External Locus of Control
39:40 to 42:01
Learn about the powerful distinction between internal and external loci of control.
“They literally, not just figuratively, they actually see the world differently.”
The Power of Locus of Control
42:01 to 44:20
Learn about the difference between internal and external locus of control and its impact on success.
“saw opportunities that the unlucky people didn't see.”
Beliefs as a Tool for Change
44:21 to 46:04
Explore how beliefs shape behavior and success, and methods to rewire them.
“And she says, well, I can't, I could never get rid of my security.”
Pain, Discomfort, and Success
46:05 to 50:06
Understand how successful individuals perceive pain and discomfort differently.
“And this guy went through a 55 minute operation where they were slicing his skin open, wrenching metal from bone without anesthesia of any kind, no general anesthesia, no local anesthesia.”
Resilience and the Rat Experiment
50:07 to 56:00
Discover the insights from the rat experiment on resilience and belief in salvation.
“who learn that pain is a signal pain isn't damage like i did extensive research on exactly on chronic pain on how people you know create this chronic pain and not that it's fake it's real chronic pain is real pain.”
Overcoming Limits: Lessons from Seal Training
56:00 to 56:58
Learn how extreme challenges can reshape your beliefs and resilience.
The Power of Positive Aging Beliefs
56:58 to 58:49
Discover how your beliefs about aging can significantly impact your lifespan.
“You put them in, you take them out for five seconds, they put them back in, they swim for 60 hours.”
Understanding the Placebo Effect
58:49 to 1:00:44
Explore how the placebo effect works even when patients are aware of its nature.
“And now your friends aren't involving you in the physical activities.”
The Rise of Placebo Use and Nocebo Risks
1:00:44 to 1:02:40
Examine the implications of increasing placebo use and the dangers of nocebo effects.
“Because again, I release myself from this noose of everything having to be true all the time.”
Promoting Healthy Mindsets Through Beliefs
1:02:40 to 1:06:14
Learn how shifting mindset and beliefs can lead to healthier lifestyles.
“Did you know the placebo effect is actually getting stronger?”
Transcript
Automatic transcript. May contain errors.0:00Charles:Welcome to The Proven Podcast, where we don't care what you think, only care what you can prove. On this episode, you get the answer to what happens when you take two people who are absolute data dorks, who love human behavior, and set them free for about two hours. Now you're only going to get about an hour and change of the recorded time because some of it we had to edit out because it's intense. This goes into your belief systems, what's holding you back, and it's all based on science. Nir is one of those people who just doesn't care about anything that's based on opinion. Him and I are cut from the same cloth.
0:30Charles:If you can't prove it, if it's not backed in science, we just don't care. In fact, he disproves the illusion of willpower. That all is in this episode. The show starts now. All right, everybody. Welcome back to the show. Nir, I'm excited to have you on the show, man.
0:44Nir Eyal:Me too. Thanks for inviting me.
0:47Charles:Absolutely. Absolutely. So for the two or three people in the world who don't know who you are, show people more about who you are, what you've done. I mean, you've written so many books, and your stuff's based off, so I love what you do. let's get the world caught up on who you are and what you do.
1:00Nir Eyal:Well, thanks, man. I appreciate that. So, yeah, so my first book was called Hooked, How to Build Habit-Forming Products. That book is all about how I stole the secrets of Silicon Valley to teach companies how to build habit-forming products for good. So how can we get people hooked to an exercise app, to a language learning app, to healthcare products, financial services products, anything that uses the psychology of Silicon Valley, the same way that they get us hooked to Facebook and Twitter and Instagram, how can we use that psychology to get people hooked to good habits through the products and services they use.
1:30Nir Eyal:Then I looked at the other side of the story. I wrote Indistractable, which is all about how to control your attention and choose your life. So we want to get hooked to the healthy products and then we want to kind of disconnect and stop getting so distracted by the things that aren't so healthy, whether that's drinking too much or smoking too much or clicking too much or scrolling too much. How do we make sure that we live our life with intent and without regret? And so that's what Indistractable is all about. And then I have my third book just published, which is called beyond belief and so that explores how beliefs shape our reality so the first two
2:03Charles:books i've already gone through and i did the audiobook blast through both of those and they're i love what you do because they're based on science they go through and like hey this is what this research has shown this is what it is it's things that are purely based on proven techniques and tactics and i love that you got through the two sides of it which is the hey this is they're coded to hook us in now this is how you unhook from that environment you get you get disconnected from that. Tell me more about the new book and what we're walking through and how we can implement it.
2:29Nir Eyal:Sure. So the genesis of Beyond Belief was that I do these office hours. And every week, any one of my readers can sign up to talk to me. I do four of them every week. So it's an hour, you get 15 minutes. And if you have a question about one of my books, I'd love to hear it. And after Indistractable was published, I started getting these calls, not every call, but maybe like one out of 20 calls would sound something like this. They'd say, hey, Nir, I read Indistractable. I really enjoyed it, but it didn't work. And I'd say, oh, wow, it didn't work. That's it. Like you said, I'm really research back.
3:02Nir Eyal:There's 30 pages of citations to peer-reviewed studies. It changed my life. It took me five years to write this thing. I'm so curious. Tell me what didn't work. How did step one go? And they'd say, oh, yeah, step one. So step one, I didn't do step one. I didn't do step one. okay no problem no problem maybe you skip that one tell me about step two how did step two go you know near i i read step two i totally read step two i just didn't i just didn't i didn't do it and so i thought oh my goodness what's going on here like what what what kind of mistake did i make here as an author like what are my readers just stupid what then i realized wait a minute no i'm stupid because i do this too i have mountains of books filled of advice that i didn't follow I've hired consultants and gurus to tell me what to do and I didn't do it.
3:50Nir Eyal:Why? It's not an interesting question. Like, despite knowing what to do, why don't we do it? And I've met billionaires. I've met people who are broke. And everybody has an area of their life that they know what they need to do. And somehow, it just never gets done. And never, you know, they never get in shape. They never write that book they dreamed of writing. They never start the business. They never have that relationship. They never repair the relationship that's broken. They have that thing they haven't done. even when they know exactly what to do. And so that question fascinated me. Why is that?
4:18Nir Eyal:Especially in an age where if you don't know what to do, ask Google, ask ChatGPT, all the answers are out there, right? There's no more secrets. Like we know what to do. Why don't we do it? And so what I discovered was that there's a missing element that we tend to think of motivation as a straight line. That if you want the result, you do the behavior, right? So you have the behavior, here's what I need to do. And then you have the benefit. do the action and you get the results. That's kind of classical economics. So you show up at your job, you do your job description and we pay you a paycheck.
4:52Nir Eyal:We give you incentives. But there's something missing. And the thing missing is that even when I know what to do, I know the behavior and I want the benefit, I don't do it unless I believe. If I don't believe that I will get the benefit or, and much more likely, that I don't believe in myself to continue to do the behavior, doesn't happen. So motivation isn't a straight line. It's a triangle. You have to have the behavior, the benefit, but also the belief. The belief holds it all together. And so beyond belief explores what we call limiting beliefs. A lot of people are familiar with limiting beliefs.
5:26Nir Eyal:People aren't familiar with what I call liberating beliefs. Limiting beliefs sap motivation, liberating beliefs supply motivation. And it turns out that this body of research just absolutely blew my mind. Because like you, I'm not into the woo-woo stuff. I'm very skeptical. but there's a whole lot of stuff out there that seems like magic, but it really isn't. I'm talking about the placebo effect, the nocebo effect, the power of prayer, the power of entrepreneurial resilience where you see opportunities. They used to say that Steve Jobs had this reality distortion field. And it's true that beliefs literally shape what you see, that two people can look at the exact same thing.
6:04Nir Eyal:We've done studies where people look at the exact same image and see completely different things. why because our beliefs shape what we feel what we see and what we do i call these the three powers of belief agency anticipation and attention so there's a wall of questions i have because
6:20Charles:all right bring it sorry let's do it so i wrote a book and i'm not plugging my book it's free it's yours i'm not doing that but there's three lies we believe the lies of what the lies of how and the lie of why you know i don't know how to do it bs you've got access to a phone you know how to do everything you can build a nuclear one please don't but you could do it you have access to that information. You know, do what you love and you're never working on a day in your life. That's a lie of what? Well, we already know that that isn't true because if you make me eat sushi every day for the next three months, I'm going to throw wasabi at you.
6:47Charles:It's not going to work out. And we know that why isn't powerful enough because we sit there and say, I know why I want to make more money, get in better shape, do blah, blah, blah, but we don't do it. So I found that I had to shift an identity because there's one version of me that shows up and has naughty naked time and there's another version of me who gets on a podcast. And if I switch those versions, this is because It's a very different podcast or very, very boring naked time. My question I have is in the research and everything that you've done. So as we talk about changing your beliefs from living beliefs to more of an empowered belief structure.
7:17Charles:And how does identity come into that play? Because when we want someone to stop smoking, we don't, we tell them, don't identify yourself as someone who hasn't smoked in 10 days or in 13 days. Because all you're doing is counting the number of days to you quit. Instead, sit down and say, I'm an outsmoker. I'm a healthy person. If you want to change your habits of, you know, how you are in your relationship with your child, you're like, I'm a good father. I identify I am a strong father. Okay, what does that mean? How will you show up in that? Because I believe the identity then influences the beliefs.
7:45Charles:How from the research that you've shown do the beliefs come into play versus the identity?
7:50Nir Eyal:So there's a lot of nuance here and a lot of misperceptions, a lot of myths out there. I think that the two most dangerous words in the English language are I am. because whatever you put after I am, your brain begins to believe. Now it believes it to a point. So when we think about affirmations, affirmations have been shown to be to have positive results until or I should say unless they are not backed by evidence. So you're absolutely right that that having that new identity can be a liberating belief much. It's a much more liberating belief than the limiting belief of I'm no good at it, right?
8:30Nir Eyal:So if you say I am not good at that, or now today we hear a lot of people with labels that limit them, right? Like I am too old, I am too fat, I am too skinny, I am too rich, I am too poor, I am too ADHD, I am too whatever. And that becomes then a limiting belief because when you believe that, you don't even try, right? A limiting belief saps motivation, a liberating belief supplies motivation. So having that understanding of if I have, I am followed by whatever comes next, that becomes something the brain looks out for. And that demonstrates this first power of belief, the power of attention.
9:05Nir Eyal:Now, why is that belief? If I can just back up into the neuroscience for a bit, why is the power of attention so powerful? It turns out that the brain can't process all the information that's coming into it. So your brain right this second is processing about 11 million bits of information per second. That's like reading War and Peace twice. every second. Okay, the the light entering your retinas, the sound of my voice, the chair on your butt, all this all this information is actually entering your brain, but you're not conscious of it. Your conscious attention can only focus on about 50 bits of information.
9:41Nir Eyal:So 50 bits compared to 11 million bits, that's point zero, zero, zero, zero, four, five percent of the data that your brain is actually taking in. Are you conscious of? And so the brain has to constantly make a judgment around what it sees through a little keyhole of attention. It's constantly looking through a keyhole. Now that keyhole, what gets in and what doesn't get in is determined in large part by what you believe, by what's called priors, your prior experience, your prior understanding, your prior beliefs. And so when you have a history of telling yourself, I am this, I am this, I am this, I am this, that colors what you see in the future.
10:21Nir Eyal:So you attend to what you pay attention into. So if you expect things to be a certain way, especially if you expect yourself to be a certain way, a la your identity, you will then oftentimes conform to that belief. So number one, make sure you choose those labels very, very carefully. And I'm a big critic. There's a big section in the book that I'm sure I'm going to get criticized for around why your labels are your limits and why I think we way overdiagnosed, way overmedicalized. I think the pendulum is really going to swing. And I have ADHD, or at least I've been diagnosed with ADHD. And I've got a lot to say about that, about how that can become your cage.
10:55Nir Eyal:But having that empowering identity also needs to be followed up with action. If you don't have that action, you're going to say to yourself, this positive thinking stuff doesn't work, which it doesn't, unless you follow it with action that reinforces your agency.
11:10Charles:Yeah, absolutely. I couldn't agree more. When you say, I am a, and you hear this all the time in new age, and I'll get grief on this in advance as you get grief on your book. People say, I am an independent, strong, dynamic, beautiful, intelligent woman and i'm like okay are you always independent no are you always strong no and then also starts crumbling i'm okay so what's then the other answer and they go with it i am da da da da and they keep adding it i'm like how about we just stock with the first two words i am period like there are times where i am joyful excited motivated positive and there's other times where i'm you know procrastination or depressed or sad or tired or ornery because i've been on a plane for 11 hours thank you Swiss Air and you're going through that process so the idea that having going through that but if I had these belief systems where I've been labeled properly or not properly that I am a penguin whatever that's the least label that I could have with people if someone has identified
12:02Nir Eyal:you might get letters from the penguin society
12:04Charles:I probably get letters as it is so it is what it is so if we come through and say I identify as a penguin I've done that for 40 something years of my life and I've identified in a certain pattern be it given to me from my own insecurities or my parents or my school or my securities about myself or my self-beliefs about it and all of a sudden that doesn't serve me anymore what does science show you know how do we pivot out of that how do we start rewriting these belief systems that regrettably are limiting us or are hampering us to get to the next level how do we do that
12:36Nir Eyal:absolutely so the first step is to recognize the power of these beliefs i think that's where 99 % of the population is right now. They don't realize that they even carry around these beliefs. Because even I, that's been the past six years working on this book, I'm telling you, every day, just this morning with my wife, I could find myself slipping into these limiting beliefs. So we constantly have to remind ourselves of this default state that we tend to keep doing what we've always done. We want to have a stable identity. We want to believe we understand the world as it is, that we perceive reality accurately.
13:10Nir Eyal:You don't. You don't. You see reality through this tiny, blurry keyhole of attention based on your tiny life experience that you've then processed. Even our memories are valuable. You know, there's amazing research done by Elizabeth Loftus around how, you know, she showed adults doctored photographs of a hot air balloon ride. And she managed to implant a memory in 30 % of adults who not only then believed that they had been on that balloon ride, they elaborated, they embellished the experience with how cold they were and how fun it was. And they described in vivid detail everything that happened that she completely incepted.
13:51Nir Eyal:It never happened. So even this whole idea of my prior experiences, that's not to be confused with what people think are memories. We've got these non-conscious prior experiences that dictate our beliefs. We also have these conscious memories that, by and large, are way off base. That memory is not a tape recording. Memory is a reconstruction. reflection literally every time you say oh that thing that that person did to me that trauma that i had that that horrible thing blah blah blah whatever it might be you're reconstructing it every single time not that you know i'm not i'm not anti-understanding things that have happened to you in the past but we have to be very very careful with how that influences us in the future i'll give you one quick story um that that blew my mind i have a friend named chris and chris uh when i told him about the book i was writing he told me about wow that's so interesting you know I used to believe that I couldn't cry and and this would really hurt his relationships he every time he'd enter a serious relationship with a girlfriend um they'd get to a point where they'd get into some emotional uh situation and he couldn't cry and and she would oftentimes complain the girlfriend would complain so you know you're not emotionally available you you can't cry and he he believed that he was dysfunctional he was broken some way and he would explain knowing as best he could that the reason he couldn't cry was that when he was 10 years old, he attended his cousin's funeral.
15:18Nir Eyal:And it really shocked him. It was his first encounter with death. And from that day, he never wanted to feel that way ever again. And he decided at 10 years old that he would never cry again. And he had a bad breakup with a girlfriend. He told his sister that part of the reason was that he wasn't emotionally available. And all stemmed from the fact that when he was 10 years old, he went to this funeral and he couldn't cry. And his sister looked at him and said, Chris, this is older sister, said, Chris, I remember that funeral. You didn't go. You stayed home with the babysitter because mom and dad thought you were too young.
15:50Nir Eyal:It had never happened. And yet he built this entire emotional existence based on this belief of an event that never, ever happened. So the belief was false. It wasn't true. But the cage felt really true. And so that's that the big revelation of beyond belief of my work over the past six years is that these beliefs should be seen as tools, not truths. We think of beliefs as true as facts. They're not facts. No, are they faith when people say I believe they say it as if it's faith. It's neither of those things. A fact is an objective reality, right? The world is more like a sphere than it is flat.
16:28Nir Eyal:It doesn't care what you think. That's an objective truth. That's a fact.
16:31Charles:Now you're going to let, you know that, right?
16:33Nir Eyal:Yeah, bring them. That's fine. I don't care. I'll take them on. Better than the penguins. The penguins, those people are mean. The flat earthers I can deal with. The flat earthers.
16:45Nir Eyal:So faith, on the other hand, as opposed to the opposite of fact, faith is a conviction that does not require evidence. God rewards the righteous. No evidence is needed. No evidence is expected. That's faith, right? You don't need evidence. A belief is somewhere in between. A belief is a strongly held conviction open to revision based on evidence. So that was the big revelation for me is that I can choose these beliefs even if they're not true. Even if they're not true. I can still choose a belief. Doesn't matter if it's necessarily true. Now, I need evidence, of course, but most of our decisions in life, if you think about it, are not based on fact.
17:24Nir Eyal:Should I marry this person? Should I go into business with that person? Should I buy this product? Should I take this job? These aren't based on facts. They're based on beliefs. And so we have to be very careful about which beliefs we adopt because they can drastically affect the decisions we make.
17:39Charles:How much of your research has shown of the beliefs that we have changed, of the memories we have changed to block it from some sort of pain? The ABC happened, you went to the zoo, and a monkey threw poop at you, and now you block that out. You're like, no, I never went to the zoo or something of that nature. because there's one we make up to protect ourselves and there's one we rewrite in our brains to defend ourselves as well. Our subconscious mind does that as well. When you have both of those, right? Because I think we agree that both of those exist. How do we go in and rewire this or have at least awareness of it?
18:11Charles:Because we're like, okay, this exists. I don't know if it's real or it's not. Do we go through and say, what is the value of this? Or what are the next steps for people going, okay, I believe that I'm a seven-headed penguin in this case. And we're going through that process. How do we sit down and go, okay, how does this serve me? Or what is the process of dissecting that? And do we need other people to help us through that? Is this a therapy thing where we talk about therapy is a gift you give yourself? Is there a process we can do it on our own? How do we start rewiring these limiting beliefs or these things conscious or unconscious?
18:42Nir Eyal:Right. So it comes down to first recognizing the belief itself, then asking ourselves if it's serving us, and then choosing a new belief is a third step. and then acting on that new belief as if it were true. So those are the four essential steps. Now, what is not a good idea, and this is something we've seen a change recently in the psychology community, it turns out that just rehashing and digging back up, I mean, I remember my first research paper that I had to do for my master's program in neuroscience, which I never finished, I'll tell you for various reasons. The first assignment, and I'm so glad this was my first assignment.
Read the full transcript
19:21Nir Eyal:My first assignment was, is talk therapy more effective than the placebo effect? I mean, all talk therapy, all talk therapy, cognitive behavioral therapy, acceptance of commitment therapy, you know, the classic Freudian on the couch, tell me about your mother and your dreams and all that. Is it any better than the placebo effect? And the answer is, not really. It's a big controversy right now. Yeah, not really. And there's been extensive research. It's not conclusive, right? Science is never conclusive. There's no such thing as one of the things that drives me crazy when people say, science says, right?
19:57Nir Eyal:There is no science says. That's not how science works, right? But to the best of our knowledge today, it doesn't look like it does much better than a placebo effect. That being said, that doesn't mean it's not effective. It means that the placebo effect is hella effective. Gotcha. But the placebo effect is crazy powerful, that when you think that you should get better, expectation, the power of belief, you do. And so the lesson here is that, again, beliefs are tools, not truths. That does it serve me to believe that I'm a victim? Maybe, sometimes, could be. Does it not serve me to think that I'm a victim?
20:38Nir Eyal:Does it empower me to believe that I have post-traumatic growth versus post-traumatic stress? Now, the problem is, and I have to have a quick disclaimer here, is that there's a lot of bad therapy out there. Just because someone hangs up a shingle and says, hey, I offer therapy, you know, if they don't give you an offboarding plan, this kills me. You know, people go into see a therapist and this therapist says, oh, this person is a very consistent patient. And all they do is sit here and talk to me. And there's no threat of, you know, severe type of illness like schizophrenia or something that actually, you know, could require a lot of work.
21:09Nir Eyal:This is fun. You know, this is easy. I make a lot of money, especially with children. That's why therapists love working with children. because they're easy patients. A lot of bad therapists just want you to come in and vent and talk about your problems. But without turning that into action, what are you learning? What's the off-boarding plan, right? If you come to a doctor and say, hey, I broke my arm, and they say, well, this could heal within a year or 20. We don't really know. Like, you should get a second opinion, right? And so a lot of therapy, I think, a lot of therapists, there's a lot of great therapists out there.
21:39Nir Eyal:There's a lot of therapists out there that kind of milk the hell out of their clients because they don't turn those beliefs into something that actually creates behavioral change.
21:49Charles:Also, there's the idea of chat GPT or AI becoming your therapist as well. And I've always told people about it. I'm like, listen, I think therapy, it's a gift. It's a gift you give yourself. Always check in with yourself. And to your point, is there an off-boarding process? Chat GPT or AI might not be the best thing either in that situation, unless you have a thing that it's backed or based on. And this is, we talk about AI I does not mean artificial intelligence. It means always incorrect. So you have to be careful when you're playing with that ballgame. So when you're doing this and you're labeling things and you're saying, okay, this is a tool, right?
22:22Charles:This is not a truth. My beliefs are a tool and it might be based on something that did not even happen in any way, shape or form. And you have that awareness. Can you recode new belief systems or new beliefs to get to the result you want? Because is the goal, like we always talk about, there's a journey. journey it's important but there's also your goal and and if if i got a plane and i sat next to you i said nears god i'm so excited i wonder where we're going you're like i'm sorry what was that what knowing where you're going is mission critical and everything that i've ever done can you recode beliefs or re-implement and pick different tools and use them a different way to get to rock and roll and the example i give on that is my grandfather was very very handy and a hammer and he sat there with a i don't know what it is sorry grandpa i know you're not with us but he carved in the top of a hammer a slot and i never understood why he did that until i saw him put a nail down and tap it in so he would hold the nail for him because he always had his hands so he found a way to change the tool since we're calling beliefs tools in this situation so we could influence a tool to create a better result is there a way that we can do that
23:32Nir Eyal:absolutely absolutely i love the the hammer analogy by the way because it's not like you would say, you know, your grandpa never said, Oh, this hammer, this is the one and only true tool forevermore. No, he sometimes use a hammer, sometimes he used a saw, sometimes he used a wrench, whatever required the right tool, he would find the right tool for the job. So there's no reason to carry around this old broken hammer for 20 years. If it doesn't work anymore, you can set it down and find a new tool. And that's exactly what we can do with beliefs. The problem is, for many people i'll tell you for me i had this requirement of truth i needed it to be true and sometimes that can actually hurt us it certainly hurt me because there's a lot of of things that i couldn't see because i was so convinced about the importance of truth because i thought that belief meant facts and they don't especially in interpersonal relationships i'll I'll illustrate here.
24:26Nir Eyal:So for my mom's 74th birthday, I was in Singapore. She was in Orlando. And for her 74th birthday, I wanted to make sure that I got her some nice flowers. And that's not easy to do from Singapore. So I had to like go on Google and find all these florists and look at the ratings and reviews. And then I had to call them to be like, okay, yeah, but can you really get it there in the Florida heat? Like we'll arrive on time and all that. And I stayed up till 1am. I put in the order. I was so proud of myself. I went to sleep knowing, hey, Nir, you're a good son. You did a great job. I call her the next morning for her birthday to check on, you know, wish her happy birthday and see if the flowers arrived.
25:05Nir Eyal:And she thanks me for the flowers. And she says something like, hey, I got the flowers. Thank you so much. Wanted you to know that they arrived half dead. Don't order from them again. To which I kind of lost it. I reverted instantly from 48-year-old or 47-year-old, whatever I am, into a 15-year-old. That I instantly reverted into this petulant teenager and I blurted out, well, that's the last time I buy you flowers. And that went over about as well as you'd expect with my mom. Because why? I was operating through this prior belief. The keyhole of attention that I was looking through was that the belief was my mother is judgmental and too hard to please.
25:55Right?
25:56Nir Eyal:Because wouldn't a mother just say like, wow, thank you for the flowers and not complain about them? That's what a nonjudgmental mother would do, right? And by the way, she's always like this, right? This is the way she is. Like she does shit like this all the time. She's so judgmental. And then I did the work. Now the work comes from this woman by the name of Byron Katie, who I greatly admire her work. And she basically channeled thousands of years of this process, all the way starting from Aristotle actually, where she gives us these four questions that I described in the book as well. I modified them a bit, but basically the questions start like this.
26:27Nir Eyal:Number one, so the first thing you do, you write down your belief. My mother is too judgmental and hard to please. Then you ask a series of questions. So this gets to your question of how do you actually change these beliefs? So number one, the first question is, is it true? Is it true? My mother is judgmental and too hard to please. Is it true? You've heard the story.
26:46Charles:Obviously, right? Like what a stupid question. my mother is judgmental and too hard to please. I just told you what happened.
26:51Nir Eyal:Now, here's a second question. Is it absolutely true? Emphasis on the word absolutely. Is there any chance, even a half a percent, that that might not be true?
27:07Charles:Maybe.
27:09Nir Eyal:I guess. Okay, maybe she wasn't. She did say thank you. right so maybe maybe there's a chance that she's not too judgmental okay fine maybe there was another interpretation okay third question the third question is who am i when i believe this who when i who how do i behave when i hold on to this belief well when i believe my mother is judgmental and too hard to please i think i i don't act very nice to her i'm short with her i i say things i didn't i later regret like i'll never buy you anything ever again and then the Fourth question, who would I be without this belief? And I know that if I didn't believe my mother was judgmental and too hard to please, that I'd be happier, I'd be more patient, I'd be more myself versus my teenage psyche.
27:51Nir Eyal:And then with those four things, you establish, one, there's a chance that your thing that you thought was the truth, clear as day, black and white, might not be true. And that when you believe that thing, it doesn't serve you. And not believing it would make you much better off. And so now comes the most important part. now comes the turnaround and this is how you change your beliefs the turnaround is when you experiment with believing the exact opposite my mother is not too hard to please could that possibly be true my mother is not too hard to please sure yeah she was just trying maybe she was just showing me care and affection and she didn't want me to get scammed okay yeah then i guess that might be true another turnaround turnaround to the self as byron katie calls it I am too judgmental and hard to please.
28:40Nir Eyal:Could that be true? I am too judgmental and hard to please. How could that possibly be true? Well, I did have a script of exactly how I expected her to behave. I had the exact words in my mind of how I wanted to be thanked. So who was being judgmental? Who was being hard to please? I was. Now, does that matter if it's true? Is she judgmental? Am I judgmental? Who cares, right? That's where I was telling you earlier about how I struggle with fact. And I was trying to prove, no, she was being judgmental. Not me, she was being judgmental. Was that serving me? Because that belief chained me, imprisoned me to require her to change for me to be happy.
29:19Nir Eyal:Impossible. Not going to happen. Rather, by collecting a portfolio of perspectives, by forcing myself through this process, through this turnaround process, to see things from other points of view, whether they're true or not, doesn't matter. Allowed me to say, you know what? this belief imprisons me, limits me, this belief, whether it's true or not, now I can do something about it, right? If I choose to adopt the belief that I was being judgmental and too hard to please, I can do something about that. That's my control versus expecting her to change. So that's how we begin to change these beliefs.
29:55Nir Eyal:We do these turnarounds in various assets of our life and then prove to ourselves again and again through repetition, through ritual, that those beliefs might also be true.
30:07Charles:So it's fascinating. We just sit down and, you know, we had this on our trip where there was a certain situation that happened with the car and everyone was really upset with the car. Very nicely rented car, but it smelled really bad. Everybody was having this moment. I was like, come on, what's our goal? He said, okay, this is our goal. I said, is this conversation and what we're doing right now effective on getting us to said goal, to what it is? And then I said, no, I said, cool. And how do we work as a unit, as a team, to fix that going in and having, is it true? Is it absolutely true? It's something you have to do on your own.
30:40Charles:So having those tools that you could do it as outside of a group and do it on, on yourself, exceptionally powerful, but having someone who's done the work as a whole, having that level of EQ, when you're in a moment and you're spinning out and you are your 15 year old self again, you're like, cause again, we are, we are from the same tribe. So I get it. So going into that environment and having that conversation what's a shortcut that you could do to reset your mind when you're in the middle of it when all of a sudden it onslaughts you and you're like oh my god mom you know what i'm never buying you flowers again and battle or i'm gonna go hunt down that florist and burn down their building and you're having that moment how do you give yourself the ability to off gas and get through it through aggression or depression or joy or sadness or just overwhelmed or anxiety or whatever the laundry list of things that may be going on because you're a human being and you am so i am you just are at that moment are there ways that you could sit there and kind of shortcut the system for lack of a better term we talk about it control delete it when you lock the system and you get that reset is there any way that you know with what you found out to kind of as your beliefs are influencing your reality because they're not
31:54Nir Eyal:real how do you how do you reset from that yeah so one of the uh one of the things that really changed my life in the process of writing this book is that i did something completely out of character that if if you would have asked me before i wrote this book that this would be the result i would say absolutely not i started praying now i don't believe in the supernatural i haven't prayed since i was like six years old and uh i used to pray because when my parents first came to America, they got scammed within a year or two of living in America as new immigrants. They barely spoke the language.
32:26Nir Eyal:They got scammed of their entire life savings. And they were like on the verge of divorce and they used to fight all the time. And that's when I started praying. And then when I grew up, I stopped talking to God or what I thought was God because who the heck was listening? Nobody was listening. So I stopped praying. And then I came across the power of placebos and tangentially the power of prayer. And there's an incredible literature around the power of these rituals, even if they're secular. So having, it turns out like, so as part of the book project, I went to speak to five religious leaders.
33:00Nir Eyal:It sounds like a joke, right? A rabbi, a priest, an imam, a swami, and a monk walk into a bar. I talked to these five religious leaders and I asked them all the same question. Can you pray even when you have doubts about God? And they all gave me their answers. Now, the reason I mentioned this story is because the imam gave me a very interesting answer. It's that in Islam, and I'm not a Muslim, but I learned something from each one of these religions. He talked about how the power of prayer is forced repetition of these mantras, these prayers that center you. So that in Islam, you have to pray five times a day.
33:41Nir Eyal:And why do they do that? Because at five times a day, you're constantly reminding yourself of principles you want to remember. So for me, I adopted that. Now, I didn't adopt it in the way he does, but I adopted that principle in a secular manner. So for me, I have certain mantras that whenever my blood is boiling, I try and remember. You know, like last night, actually, I had a little tiffed with my daughter. That's not gonna escape. We're gonna have disagreements. But I tell you what, within like 20 minutes, we solved it. Whereas I think a few years ago, it would have been maybe a multi-day affair.
34:17Nir Eyal:In this case, we got through it very, very quickly. And I think the thing I constantly remind myself after doing this research is this mantra that I repeat to myself. Well, actually, let me ask you the question first that led me to the mantra. The question I asked myself was, how do you measure love? How do you measure love? When someone says, I love you very much, what does the very part mean? And why do I love this person more than that person? what is that that more that measurement of love and my assessment was that my answer and this is my mantra love is measured by the benefit of the doubt love is measured by the benefit of the doubt that's what i personally repeat myself whenever i feel my yeah absolutely love is love is okay yeah
35:03Charles:definitely walk me through love is measured by the benefit of the doubt what do you mean
35:08Nir Eyal:so there's a thing called the fundamental attribution error the fundamental attribution air says that we judge others by a different metric than we judge ourselves. So when someone cuts you off in traffic, that jerk, right? What an asshole, right? We don't think, oh, they might be rushing to the hospital because they have a sick parent. When we cut someone off in traffic, it's because, you know, you don't understand I'm in a big rush, right? So we'll make up excuses and we'll say why we need to be understood when we make a mistake. When other people make a mistake, we judge them differently. Now that changes based on how much we love somebody.
35:39Nir Eyal:So when my daughter was first born, you know, kids are a lot of work. They cry all the time. They poop, they pee, they throw up. They're a lot of work. And they don't give you anything, right? They certainly don't buy you flowers like I did for my mom. They don't give you anything. And yet when my daughter was born, yeah, exactly. But I remember the day my daughter was born and I held her in my arms, I loved her more than anything in the world. And that was because with babies, we give them all the benefit of the doubt. We know that when they cry, they don't cry to annoy us. Is it annoying? Yes, but that's not their intent.
36:15Nir Eyal:They cry because that's the only tool they have. So the lesson for me was that we're all big babies. We just got older. We are all operating under the tools that we have. So when my mom acted the way she acted, or my daughter does things as she grows up, or my wife does something, or that guy in traffic, we're all just operating with the tools we have. Because love is measured by the benefit of the doubt. So how much I love somebody is determined by how much benefit of the doubt I give them. And so it could be a stranger, certainly with someone I love. I can love someone as a human being, my fellow mankind.
36:51Nir Eyal:But certainly with my family, the people we tend to, when I observe different friends, it's interesting, they tend to be worst to the people that they're closest to. That's the people who we tend to be mean to. More than, you know, like when a stranger, or oh, you have to act respectable. But when it's somebody who's in your family, you can say horrible things to them. And it should be like that, right? That we should recognize that love is measured by the benefit of the doubt, which means we have to give them grace. And so to answer your original question of how do you center yourself? How do you get back to that place where you're yourself?
37:21Nir Eyal:That's that regular mantra that I constantly repeat to myself. Love is measured by the benefit of the doubt.
37:28Charles:It's interesting because the different filters we use. George Carlin said, who's no longer with us, he said it really well anybody driving faster than me is an asshole and anybody's driving slower than me is an idiot and
37:41Nir Eyal:fundamental attribution error right there there it is
37:44Charles:so we use it all the time and then I like how you said how we give benefits of the doubt to strangers but we don't give it to our loved ones I also think there's a possibility I'd love to hear your feedback that we fail to do that for ourselves sometimes give ourselves the benefit of the doubt on both of you more than anybody
38:02Nir Eyal:so true
38:03Charles:you know there are times where we'll get so mad at a waiter who takes you know an extra three minutes to get us our food like oh my god i just took just a sandwich why didn't you bring me to and we're just internally just like exploding but we'll let ourselves off the hook when we're forward to 10 minutes late getting out of the door so having that the grace on both sides and understanding you know we are perfectly imperfect in our beings and who we are and how we show up so when we have these belief systems and we're there's a difference between people who are radically successful and there's people who difference who are not really successful have you found this belief structure because you know as we know there are patterns that get you hooked to things and there's patterns that get you unhooked to things and those patterns and how you can weaponize and say hey you know what i could sit there and i can play this game or tiktok or whatever it is all day long or i could redesign that and i can recode that into healthy habits versus what we have deemed as unhealthy habits based on dopamine hits there's ways to recode that if you haven't read near his book go read his other books the new one that's coming out when you come into this have you found success for individuals who are ultra successful for be it health wealth relationships their belief systems versus the ones who are not like okay we know that if you believe the earth is flat and that a 6-3 orange baby is a good human being you're going to result in xyz versus if you believe abc you're gonna end up over here are the beliefs that you
39:31Nir Eyal:have found that that are just not these are things that are core for success without a doubt without a doubt um there's a one of those things is that people who are successful entrepreneurs have a different way to see the world. They literally, not just figuratively, they actually see the world differently. They see the$100 bills that are on the ground that other people don't see. I mean, if you think about it, starting a business is nuts. Basically, what you're doing when you start a business, you're saying, everybody else is an idiot because they don't see this opportunity that I see. Because if they did, they would do the business.
40:11Nir Eyal:But clearly, everybody else is an idiot. I'm smart, and I think I'm going to succeed. so you have to see that opportunity and and you know uh they say about steve jobs uh walter isaacson put this in his autobiography of steve jobs he said that people said about jobs that he had a reality distortion field around him that he would will things to exist and that's actually the big lesson of beyond belief is that that people who believe in a reality that is different from what exists are the ones who make reality as they see it. And that's the change makers. That's the super successful people that they can see this different reality.
40:48And so one of those traits has to do with making your own luck.
40:54Nir Eyal:That people think that there are lucky people and unlucky people. And, oh, look, that guy, all this great stuff happens to him. What a lucky guy. Turns out that statistically, lucky things don't happen to some people more than others. That over the course of a lifetime, pretty much everything kind of averages out. It's just that lucky people take advantage of those opportunities differently. I'll illustrate the point. There was a study done where they took people who they asked, do you think you are a lucky person or do you think you are an unlucky person? And they asked these two groups of people to take like a pamphlet and circle all the E's in the pamphlet.
41:29Nir Eyal:Very boring task, kind of a mind numbing task. Just circle all the E's. And if you did that, you got some kind of monetary prize at the end. now the unlucky people did the task very diligently the lucky people were the ones who noticed that inside this pamphlet both groups got the same exact pamphlet that they had to circle inside the pamphlet there was a little ad that said the experiment is over if you're reading this collect your reward the lucky people the ones who were self-identified lucky saw that at a much higher rate than the people who set self-identified as unlucky like they literally saw opportunities that the unlucky people didn't see.
42:09Nir Eyal:That's a fundamental difference, right? That these entrepreneurs are ones that see opportunities that other people just don't see. Another attribute of more successful people has to do with the locus of control. That there's a difference between what's called an external locus of control and an internal locus. Have you heard this? We've probably heard a similar concept before, no? So this is a very, very powerful idea. The idea is that people put themselves into, tend to see the world one or two ways. An external locus of control, a person who has an external locus of control, thinks that things happen to them.
42:44Nir Eyal:My life is a product of society and my parents and my past trauma and all the things. That's an external locus of control. The things that happen to me happen to me because of external circumstances. Then there are people who have what's called an internal locus of control. They believe that things happen to them because of what they do. Now, by the way, here's what we know. People with an internal locus of control do better in every conceivable metric. They make more money. They have more friends. They contribute more to society. They live longer. They're healthy. All the good things happen to people with internal locus of control.
43:17Nir Eyal:What's super interesting, that's kind of surprising, or kind of interesting, What's really surprising is that even when people have objective reasons to be pissed off, they're low on the socioeconomic totem pole, they are past victims, terrible things have happened to them. Even when that's true, having that belief, again, beliefs are tools, not truth. Having the belief that you have an internal law of control still makes you more successful. That to me is amazing. But even when you have all the justification to say that life screwed me, you still benefit from thinking I have agency. I have an internal loax of control.
43:52Charles:Yeah, there's a Latin expression that I will absolutely destroy. So for those of you who speak Latin, I apologize. But it's outfacium, which is I either find a way or make a way. And this idea of I'm going to figure it out. And sure, there's the life's happening to me versus life is happening for me and all of that. but every successful entrepreneur i know every billionaire that i know there is this steadfast outdid to him outfasio i'm gonna figure it out it doesn't matter how i get there and when you look at someone's like hey we had this huge debate earlier on in one of the calls i was on this morning that one of my one of my employees is what's the difference between employing an entrepreneur and i said well entrepreneurs employees will sacrifice abc for security entrepreneurs will sacrifice security for ABCDE, whatever that is.
44:38Charles:And she says, well, I can't, I could never get rid of my security. I need to know that I have a paycheck coming. And I'm like, that's why you work for me. And that's why you're not an entrepreneur. And she goes, well, I want to be an entrepreneur. I said, well, I want to be better than Michael Jordan, but I'm six foot 204 and I can't dunk. There's just, there's certain realities. There's certain, this is what you got, kid what you're telling me in your book is that belief system outside of some physical things like i'm not going to beat michael phelps in the pool unless i'm in a speedboat or a jet ski it just it is what it is there's certain limiting physical things that i can't do because i'm not seven feet tall right it just is it is i think what you're telling us in your book that's come out is you can rewire these beliefs that if you have a internal locus controller versus an external control you can rewire that so if i know that people who live longer lives are people who are fundamentally racist in other words if it's not if it's white they don't stick in your mouth so no sugar no carbs stuff like that just it just don't stick white shit in your face that's the nice thing to say it eat organic stuff so if i know that but i'm coded that i adore sugary sweets and bad for me food and fry food and i know that i just i fundamentally know i know the research is there i know i should do intermittent fasting with a mediterranean-based diet i should eat more protein i get it but i'm stuck with this belief system that that we already know now will change my behavior just like in success just like in business just like everything else if we know that it's i need to do this and i know i need to do this and i have this belief that's in my way again how do we is it that same process do we sit there and we walk it through what is the truth what is really true is that what we do to recode that or how do we get people to pivot
46:25Nir Eyal:yeah we examined the source of the suffering the source of the suffering is always the judgment okay that's always the source of the suffering you know the sugar example about how much I can't lose weight because I have a sweet tooth that's a belief
46:44Charles:that's a belief
46:45Nir Eyal:you've taken on that lens and of course you will prove it as true all the time you know that belief but but the belief that stuff that that uh the discomfort is bad like there's a there's some unbelievable research around um uh that i talked about in the book around not only the placebo effect but around hypno sedation have you ever heard of hypno sedation it's it's unbelievable it's you know i i thought it was complete woo nonsense i've seen the tapes i've seen the video and i interviewed this guy daniel gissler who was this uh this derivatives trader and he was you know very buttoned up not like the opposite of anything woo woo and this guy he had a freak accident he broke his tibia and his fibula and he had to have these these metal screws put into his leg and then a few years later he has to have them removed he decides to take a course on hypnosedation kind of he saw some youtube videos and that led to this course.
47:40Nir Eyal:And this guy went through a 55 minute operation where they were slicing his skin open, wrenching metal from bone without anesthesia of any kind, no general anesthesia, no local anesthesia. I didn't believe it unless I've seen the video and tens of thousands of people have done this. How, how is that possible? It's possible because of the power of beliefs that he managed to to have incredible control over this keyhole of attention and then change his interpretations of the information coming into our brain. Remember, 11 million bits of information, only 50 bits are processed through conscious control.
48:24Nir Eyal:We can choose what we then pay attention to. So if, you know, I really can't lose weight because I have a sweet tooth, you're describing your pain, right? It hurts. I don't like that feeling of not getting the thing I want. I want to eat the cake, damn it. And I can't resist it. Why can't I resist it? I have a sweet tooth. So I made up a belief in order to justify not feeling bad. Well, I totally get it. We all do it. I used to be clinically obese. I've been there. I'm still there. And I constantly have to fight that limiting belief. Because if Daniel Gisler can go under surgery without anesthesia for 55 minutes where they're yanking metal screws from his bone without anesthesia, what does that say about...
49:03Nir Eyal:I'm not saying you should do that, but I'm saying, what does that say about the power of mind to resist all kinds of pain points like how many things in our life do we not do because it hurts so many yeah i also think there's this idea you
49:14Charles:know one of my one of my friends he's billionaire and him i sat down and i said walk me through how you're not afraid of this he was oh i'm terrified i'm like i'm sorry he was i accept that i'm going to be terrified i'm just going to choose what i'm going to be terrified about i'm not going to stop that's his human behavior it is what it is i know i'm going to get upset i'm going to be joyful i'm be happy. I know that I am hard toaded as a human being because I'm nothing more than a bald pink monkey. That's just who I am. He goes, I'm going to be terrified. And I know that. I can't stop that. I'm just going to change what I'm terrified of.
49:45Nir Eyal:But he does, and he doesn't, he doesn't think that that discomfort is necessarily a bad thing. I think we are so conditioned.
49:51Charles:In any way, shape or form.
49:52Nir Eyal:Exactly. Well, I think that's a very counterintuitive notion because pain is there to get you to stop doing something, right? That's why we have physical pain that's why we have emotional pain to say hey pay attention this is something you should avoid but it's like the people who are incredibly successful in every field are the ones who learn that pain is a signal pain isn't damage like i did extensive research on exactly on chronic pain on how people you know create this chronic pain and not that it's fake it's real chronic pain is real pain. But the way it's created in us is by constantly focusing on the fear of damage, right?
50:33Nir Eyal:Like when I used to have back pain, and the traditional advice is, okay, you got to ice it, you got to lay down, you got to heat it, you got to do this, you got to just just, you know, you got to go, you got to stop the pain, stop the pain. And we used to have these charts, they don't do it anymore. But they used to have these charts, say, how bad is your pain? And so what are we doing? We're constantly paying attention to how bad is our pain, focusing hyper focusing on pain pain pain pain is bad pain is bad stop the pain that's not true that is not true because pain doesn't happen here it doesn't happen here pain happens here doesn't mean it's fake it's real but all where else could pain be it's completely in our heads so this you know billionaire entrepreneur doesn't surprise me he still gets the same signals the rest of us gets he still gets the terror he still gets that same but he interprets differently he's not judging it as bad he's judging it as exciting as exhilarating as uh opportunity he's seeing it differently he's experiencing it differently through the power of beliefs right the power to change what we see
51:28Charles:feel and do that's exactly right meaning behind it and you know i have friends of mine who are operators with special force operators and they always say that success is completely correlated
51:37Nir Eyal:to the amount of discomfort you can tolerate that's it and for how long i that's another trait by the way is is persistence so we where we start our conversation was around motivation and that's that's really at the core of this uh i'll tell you one one of my favorite experiments that i talk about in the book have you ever heard about the kurt richter rat experiment it's it's one of my faves so uh kurt richter back in the 1950s he uh he takes some some uh some rats he has wild rats he has these domesticated lab rats and he's doing experiments on how long rats can swim in water so he takes wild rats he takes these lab rats he puts them in water yeah
52:15Charles:okay so that is it please felicit yeah yeah so the first the first part of the experiment so a lot
52:20Nir Eyal:some people have heard the experiment they know the ending about how the rats swim for a long time but there's another part of the experiment a lot of people don't understand is the difference between the wild rats and the domesticated rats the wild rats were natural swimmers they're more ferocious they're stronger you know higher muscle mass they're grittier they're more aggressive all the tough aspects that you would think and yet when he put these wild rats inside these cylinders they swam far less far uh far shorter less help me with the grammar here for less time uh than the domesticated rats than the the nice cushy lab rats the nice cute white ones they swam the white the lab rats swam way longer why why would that be well it turns out that even though that the wild rats were grittier and stronger and meaner and tougher they they gave up faster they gave up faster, especially when they were under stress, when they were handled by humans, when they're they that's when they really gave up.
53:17Nir Eyal:And the theory was that Richter concluded was that the lab rats, the domesticated rats had experience with humans handling them. And they knew that salvation might be possible. They had this belief, it wasn't in their bodies, it was in their brains, that something might save me that that human hand might scoop in from that cylinder of water and and save me. Now here's where it gets really interesting. He saw that the wild rats could only last for about 15 minutes in that cylinder. They would swim, swim, swim, 15 minutes, they'd give up. But then Richter took those wild rats, he reached in, he scooped out the wild rat, he dried them off, let them catch their breath, and then put them back in the cylinder.
53:56Nir Eyal:And he did this a few times. And these rats went from swimming for 15 minutes to how much longer? I'll give the listener a minute to guess how much longer. They didn't swim for twice as long, not for 30 minutes. They didn't even swim for an hour longer, not 60 minutes, which would be amazing, right? Think about all the things in your life that you give up on. Imagine if I could give you some kind of treatment that would quadruple how long you could last, right? That would be incredible. But they didn't swim for 60 minutes. They swam for 60 hours. They went from 15 minutes to 60 hours because they knew that salvation was now possible.
54:32Nir Eyal:They had hope that something might come in and say so to answer your question successful people they're not the smartest they're they're not the best right they're not the strongest they're the most persistent yes that's the that's the critical difference they don't freaking give up because they have different beliefs that get them to keep trying and trying you talk to anybody who's successful in business they've failed more than people who think they're losers right you've seen it yeah absolutely over
55:00Charles:and over and over again we again we talk about you know i'm thinking about the operators that i You know, people will go into it. A buddy of mine, his name is Mark Devine, SEAL commander. And people would have to walk up to him all the time. Even when we're out there, oh my God, you're this person. How do I get through hell week? And he goes, you're not going to get through hell week. If your question is, how do I get through this very short process of this six month evolution, you're going to lose. The ones that get through it are the ones who have the beliefs, to your point, of everyone here, all these cadres, all the instructors are looking for the person who's going to help save them one day.
55:33Charles:that's their feeling they're trying to figure out if my life's on the line i need to it's this person someone i would be willing to make sure that i got home to my kids and then the second thing is is this person willing to die and most favorite my favorite example about all this is this one guy was going through training and he got to the swim portion and he had to tie five knots underwater and he had already failed this multiple times and this was his last time and he's down there and he's already option depleted and he's tied for the knots and he drowns he absolutely blacks out and he drowns and there's this whole concept in seal training make you make you drown proof which basically means we've drowned you before you know what it's like it's okay we'll pull you back out of water we'll resuscitate you so this guy completely drowns pull them out of the water they run cpr and they bring them back and first thing out of his mouth it's like i didn't tie the last knot because he knew that if he didn't tie the last knot he was out that was it those are the rules he goes i didn't tie the knot did i pass and the cadre goes dude the test isn't can you tie knots underwater the test is are you willing to die to complete this to execute whatever this is so yeah you passed dude he's good he's like oh okay and the ones who were willing who got through it well the ones like i'm just willing to die here because they knew two things those two things and i think redesigning your beliefs it's not an easy thing to do you know as we go through this what are the things that shocked you the most in your studies and when you went through this process where you were like, I can't believe this is a reality.
56:59Charles:Because we know the rat story. You put them in, you take them out for five seconds, they put them back in, they swim for 60 hours. That's the thing I interrupted. But one of the other examples when you sat down and you're like, outside of prayer, that you're like, I wish someone could do this right now. If anyone's listening to this podcast, you're like, whatever you're doing, just go do this, whatever that one thing is.
57:19Nir Eyal:Yeah. Oh, there's so many. I mean, literally, because beliefs shape your reality, They shape what you see, feel, and do. I mean, there's a section on relationships, how to repair relationships, how to have better relationships. There's a section on how to make money, how to see business opportunities, how to extend your lifespan. I'll tell you the thing that really blew my mind. That your beliefs, this is something you can do right now. Like literally right now, I'll change your life. Studies have found that positive beliefs about aging are correlated with the lifespan increase of seven and a half years.
57:56Nir Eyal:That is more than changing your diet, than quitting smoking, than managing your cholesterol. Positive beliefs about aging. Now, it is true that correlation is not causation, but that's not the point. The point is that when you have positive beliefs about aging, what happens? So a person who has limiting beliefs about aging, how many times have you heard someone say, even at my age, I'm not that old, but I hear my friends who are younger than me even saying, I'm having a senior moment. I'm having a midlife moment, right? When you say stupid shit like that, you are training the brain to notice those things.
58:32Nir Eyal:And over the years, saying it day after day, week after week, month after month, year after year, your body responds accordingly. Because I can't do that. I have a 40-year-old back, a 45-year-old back, so I can't do that. And if I can't do that, well, guess what? Your body starts to decay. And if you start to decay, you can't go to do the things with your friends. And now your friends aren't involving you in the physical activities. And now wouldn't you know it? 40, 50 years later, you do have a seven and a half year shorter lifespan, all starting from these beliefs about that started years and years ago, decades ago.
59:02Nir Eyal:So that's something you can flip a switch right now, is to have positive beliefs about aging, that age that you can get better, that you can improve at any age. That's a switch you can you can flip right now. And there's that's just the beginning. There's another here. Can I give you one more that we used to believe that the placebo effect was something that required deception, right? So that like, you know, in order to show that the placebo effect work, you had to have a double blind study. And, you know, that meant that the patient was blind to the placebo, that the person doing the study was blind to who was getting a placebo.
59:37Nir Eyal:And there was a lot of deception around that. And then there was a researcher by the name of Ted Kapchuck at Harvard, who wanted to test this theory. And he studied IBS patients. And he gave IBS patients what's called an open label placebo. He called them in. He said, hello, Mr. and Mrs. So-and-so. I am going to give you a treatment for your IBS. Now, this treatment is a placebo. It is a completely inert substance, and here comes the important part, that has been shown to be effective for some people. Wouldn't you know it?
1:00:09Charles:It was.
1:00:10Nir Eyal:It was effective even though they were told it's a placebo, it still worked. In fact, Ted told me that even after this IBS study, several of the patients in the study came back to him and called him and said, hey, Dr. Kapchuck, can I get some more of those placebo pills? It gets better. If you go onto Amazon right now, search for placebo pills, you will find placebo pills for sale that are called placebo pills and they work they work now they don't heal they don't heal but they absolutely will they they change the the perception of your symptoms insomnia adhd depression anxiety all of these things have been shown to be highly responsive to placebo so a lot of things that i used to make fun of you know my my uh my wife's family is chinese and so like my they're they're into traditional chinese medicine you know the herbs and the feng shui and a bunch i used to make fun of that stuff all the time.
1:01:07Nir Eyal:I don't make fun of that stuff anymore. Right? Because again, I release myself from this noose of everything having to be true all the time. Correct. But rather, if it works, who cares if it's placebo? It's not as long as it's not costing you a ton of money, as long as it's not hurting you in some way, because it's some kind of, you know, poisonous substance, do it. So does the vitamin C actually, you know, cure your cold? No, but it actually definitely will change your perception of those symptoms. So that's, again, something you can do right away. You can start taking placebo pills and it probably will work.
1:01:39Charles:I love that we're now selling placebo pills.
1:01:42Nir Eyal:At least though it's honest, you know what pisses me off. It's at least when being honest, you know, like, you know, like I don't know what you're selling on your show, but you know, I hear a lot of podcasters that are selling. Awesome. Thank God. Because if I'm called to do one of these podcasts where they're selling, you know, these stupid fucking green drinks and all this bullshit and they're, you know, and they act like it's, you know, that's going to make you healthy. Meanwhile, you're not going to the gym. You're eating like crap. You're drinking every night. The AG1 is not going to do shit for you, okay?
1:02:11Nothing.
1:02:12Nir Eyal:Other than the placebo effect.
1:02:14Charles:Now we're going to go.
1:02:14Nir Eyal:Yeah, that's okay. I'll take them.
1:02:17Charles:Neera and I have not seen any changes for ourselves for AG1. It's a great placebo or whatever it is. It's a great placebo.
1:02:27Nir Eyal:Exactly. So I don't have any problem with the honesty around it. I think that's what we need. That makes me comfortable with saying, you know what? Do the ritual. Do the prayers. Do the potions. As long as it's not harming you, it will have. Here's another thing that blew my mind. Did you know the placebo effect is actually getting stronger? That drug companies, check this out. Drug companies are having an increasing problem because when you want to prove that a medication is efficacious, you have to show that it's more effective than a placebo. It's not good enough if a new drug is effective.
1:02:57Nir Eyal:It has to be better than a placebo. but pharmaceutical companies are having a big problem because the placebo effect is getting stronger and stronger and stronger why because more people are expecting placebos to work because they hear they're effective that would be a nice thing because whenever you see the ads on
1:03:17Charles:tv you're like take this pill it'll cure your headache side effects anal leakage your head will explode you'll die your dog will catch on fire i'm like oh my god okay so this brings up a
1:03:28Nir Eyal:very interesting question. I think that we should not tell. So when I go to the doctor and I have to get some kind of medication or something, I tell him, don't tell me the side effects. Do not tell me the side effects because of the opposite of the placebo effect is the nocebo effect. I'll tell you another amazing study. Patient A barges into a hospital, has a pill bottle in his hands, spills it to the floor, collapses. The words out of his mouth says, I took all my pills. I took all my pills. Packed out. They put them on a gurney. They measure his blood pressure. It's dangerously low. His heartbeat is rock bottom.
1:04:02Nir Eyal:This guy has clearly overdosed on something. They don't know what. They pick up the pill bottle. It sells, call this number. They call the number. They say, yes, this medication was part of a pill trial that this guy took all these pills. It's part of a pill trial. And they say, well, what was it? What was in this pill? He said, that was a placebo. they tell the patient that that he took an inert substance 15 minutes later he's completely revived his heart rate is normal his blood pressure is normal everything's back to normal so this is called the nocebo effect this is actually even more dangerous this is what i'm really worried about in society placebo effect would be nice i think we are prescribing placebo or nocebos on a mass scale, on a massive scale.
1:04:51Nir Eyal:And we need to be very careful about that because it's kind of what we talked about in the very beginning about your great question around identity. Your labels are your limits. Right. So if we tell people that you have XYZ diagnosis and we medicalize otherwise normal human behavior, that can have a very serious nocebo effect because we will conform to those beliefs as well.
1:05:12Charles:And we'll force other people to do this. I know someone I deeply care for, self-diagnosed I'm going to pronounce a pronoun self-diagnosed for ADHD.
1:05:22Nir Eyal:Yeah, that's the worst.
1:05:23Charles:That's the worst of all worlds.
1:05:25Nir Eyal:And there's so much bullshit about this self-diagnosis going around. At least you can say, okay, get a proper diagnosis, even though today I've never actually met anyone who's gone for an ADHD diagnosis who doesn't get one. Everybody gets one.
1:05:36Charles:It's like when I watch a commercial on TV or at WebMD, I'm like, oh my god, I'd read there.
1:05:42Nir Eyal:You've got all those things.
1:05:43Charles:Of course. this individual went through and hunted down therapists until this person found a therapist that said you're right you do have a dhd here's the pill and i was like oh my gosh it's it's heartbreaking there's so much value here and here you know i could talk about this for days and days and days i know you just released a book where can people get it where can people get a hold of this how do they get a hold of you to jump on the conversation and have these because i'm blessed because I get to talk to you. We get to have conversations when it's not recorded, which are far more blunt than these are.
1:06:18Charles:Where could people jump on? How do they track you down? What's the best way to get ahold of you?
1:06:22Nir Eyal:Absolutely. So my website is nearandfar.com. It's spelled like my first name, N-I-R-andfar.com. And the book is called Beyond Belief and that's available wherever books are sold. And there's a special bonus. We have a 30-day belief transformation journal. It's 120 pages. It's absolutely free if you buy the book. Anywhere you buy the book, You come and give us your little order number at nirnfar.com and you can get that Beyond Belief Belief Transformation Journal absolutely free.
1:06:50Charles:And Nir, I love it. Thank you so much for coming on the show. I really appreciate it.
1:06:54Nir Eyal:My pleasure. This is a lot of fun.
1:06:56Charles:That's a wrap on another episode of The Proven Podcast. Your success isn't about willpower. It's about design. Stop blaming distraction. Start building discipline into your systems. While others scroll, you could be compounding focus. Remember, if your habits aren't intentional, your results were never proven.
From the publisher
In this thought, provoking episode, Charles sits down with Nir Eyal, author, behavioral design expert, and investor, to explore the psychology behind why people become attached to certain products, ideas, and habits. Nir unpacks the core principles from his bestselling book Hooked: How to Build Habit, Forming Products, revealing the behavioral frameworks that the world's most successful companies use to create products people return to again and again.
From the science of triggers and rewards to the ethical responsibility of building technology that shapes human behavior, Nir explains how entrepreneurs and product creators can design experiences that truly resonate with users. He also dives into the difference between manipulation and meaningful engagement, sharing why understanding human psychology is essential for building products that serve people rather than exploit them.
Together, they explore how habits are formed, how attention has become the most valuable currency in the modern economy, and why the future of innovation lies at the intersection of psychology, technology, and intentional design.
This isn't just a conversation about product development. It's a blueprint for understanding human behavior, and for building companies, tools, and ideas that people genuinely want to make part of their daily lives.
KEY TAKEAWAYS:
-How Nir Eyal developed the behavioral design framework behind Hooked: How to Build Habit-Forming Products
-Why the most successful companies design products around psychology, not just technology
-The four-step "Hook Model" that explains why users repeatedly return to certain products and platforms
-The difference between ethical engagement and manipulation when building habit-forming technology
Head over to provenpodcast.com to download your exclusive companion guide, designed to guide you step-by-step in implementing the strategies revealed in this episode.
KEY POINTS:
01:10 – The psychology behind habit-forming products:
Nir introduces the behavioral science that inspired his work, while Charles explores why understanding human behavior is essential for modern entrepreneurs.
04:35 – The Hook Model explained:
Nir breaks down the four-step framework behind habit, forming products, while Charles reflects on how the world's most successful platforms keep users coming back.
08:12 – Internal triggers and human behavior:
Nir explains how emotions like boredom, curiosity, and uncertainty drive digital habits, while Charles highlights how these triggers influence everyday decisions.
12:40 – Engagement vs. manipulation:
Nir discusses the ethical responsibility of product creators, while Charles explores the line between building value and exploiting attention.
17:05 – Why distraction is an internal problem:
Nir challenges the idea that technology alone causes distraction, while Charles reflects on how self-awareness plays a role in productivity.
22:18 – Designing products people love:
Nir shares how companies create experiences that naturally integrate into daily routines, while Charles emphasizes the importance of solving real user problems.
27:44 – Behavioral design as a business advantage:
Nir explains why understanding psychology gives entrepreneurs a massive edge, while Charles ties it to building products that last.
32:10 – The future of technology and human attention:
Nir closes by discussing the evolving relationship between technology and human behavior, while Charles reflects on the responsibility innovators carry when shaping habits.




