How to Build Instant Connection - David Razowsky

12 Feb 2025 · 1 h 1 min

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Proven Podcast Episode Notes: How to Build Instant Connection with David Razowsky

Episode Overview In this episode of the Proven Podcast, David Razowsky, former artistic director of Second City and a renowned improvisation teacher, shares insights on how the principles of improvisation can enhance communication, leadership, and relationship-building in both business and personal contexts. He emphasizes the importance of presence, adaptability, and genuine connection.

Key Concepts Discussed

The Essence of Improvisation

  • Improvisation is not just about being funny; it is about being fully present and engaged in the moment.
  • The focus should be on authentic connection rather than scripted responses.
  • Razowsky encourages listeners to view improvisation as a skill applicable in everyday interactions.

Building Emotional Connections

  • True connection starts with emotional presence.
  • To connect with others, meet them where they are and practice active listening.
  • Acknowledge that fear often hinders communication, and improvisation can help overcome this fear.

The Power of Body Language

  • Body language, tempo, and micro-expressions play a crucial role in how we communicate.
  • Individuals often fail to connect because they focus too much on their self-presentation rather than on others.
  • Learning to read body language and emotional cues can enhance interpersonal communication.

Embracing Failure

  • Mistakes are not roadblocks; they are essential for mastery and growth.
  • Shift your mindset around failure to use it as a stepping stone towards success.
  • Razowsky shares the importance of kinesthetic response—how our bodies react before our brains do—when engaging in conversation.

The Importance of Presence

  • Being fully engaged in the moment is described as a superpower in communication.
  • Successful interactions require awareness of one's own body language and the physical cues from others.

Practical Exercises for Connection

  • Razowsky provides practical exercises to improve adaptability and presence:
  • Observe and respond to nonverbal cues during conversations.
  • Engage in activities that require you to be aware of both your own and others' body language.
  • Practice active listening by summarizing what others say before responding.

Key Takeaways

  • Improvisation as a Skill: It is vital for personal growth, negotiation, and leadership.
  • Reading the Room: Being attuned to the emotional landscape and energy shifts helps build rapport.
  • Authenticity Over Script: Move away from rigid scripts to foster real connections.
  • Mindfulness in Communication: Being present is essential for impactful leadership and effective decision-making.
  • Cultivating Empathy: Understanding others’ perspectives is crucial for meaningful interactions.

Episode Highlights

  • 2:11 - Connecting Emotionally: Importance of emotional presence in communication.
  • 6:01 - Meet Them Authentically: Adaptability and active listening create stronger relationships.
  • 12:15 - Overcoming Fear: Use improvisation to break through hesitation.
  • 39:01 - Importance of Presence: Full engagement leads to deeper connections.
  • 44:44 - Body Language Importance: Nonverbal cues are integral to communication.

Resources

  • David Razowsky's Website: [davidrazowsky.com](http://davidrazowsky.com) - for classes and contact information.
  • Book: *A Subversive's Guide to Improvisation* available on Amazon and for signed copies through his website.

Conclusion David Razowsky's insights demonstrate that the skills of improvisation are not only useful for performers but are essential for everyone looking to enhance their communication abilities and build authentic connections in their personal and professional lives. By focusing on presence, empathy, and adaptability, individuals can transform their interactions and succeed in their endeavors.

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Transcript

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0:00Welcome to the Proven Podcast, where it does not matter what you think, only what you can prove. David Rozowski, the improvisation teacher and former artistic director of Second City, Los Angeles, has discovered that authentic connection and radical listening close more deals than any script ever could. The show starts now. All right, Ria, welcome back. I'm really excited to have Dave on the show. Thank you so much for being here. It's great to be here. So for a lot of people, they don't know who you are. They don't know what you do. Let's get everybody kind of caught up for the people who've been living under a rock.

0:29Who are you? What have you done? My name is David Rozowski, and I teach improvisation. I have been known and I hate this phrase. Somebody said that it's like Rizowski is the improv guru. Because what I do isn't just teach improvisation. I teach about being aware, being in the moment, connecting, really connecting to the person that you're talking to. I wrote a book called The Subversive's Guide to Improvisation, which has shaken up a lot of the improv world because I'm saying things like improvisation isn't just about getting laughs. It's about connecting to people on an emotional level. And if you start out by trying to give people, to make people laugh, to make people like you, the first thing that you're going to do is you're going to turn them off because they see it coming.

1:10They just see it coming a million miles away. Most improvisation, as we talked about a little earlier when people weren't listening to you and me, is most improvisation is crap. And it's just horrible and it's really, really hard to watch. Why? Because people are trying too hard. They're just trying too hard. Can you just for a minute be? Can you just be for a minute? Just don't worry about what the outcome is. Just be with me for a minute. So I go around the world teaching theatrical improvisation, non comedic improvisation. And I got to tell you, the scenes are hilarious because everybody's being honest and truthful and in the moment.

1:45A little bit about my background. I was in a place called the Second City, which has been called the Harvard of improvisation. The people that I work with, we do sketch. We create improvisation scene. We create the sketch scenes, comedy scenes through improvisation. So that means that we're writing on our feet. We're learning how to connect. We're doing it in the moment. And the people that I work with are people like Steve Carell, Stephen Colbert, Amy Sedaris, Rachel Dratch. I was coach for Chris Farley I've worked with them all All of them Eventually becoming the Artistic Director of the Second City of Los Angeles I've been doing theatrical I'm 65 years old I've been doing this since I was 10 And I am not to be screwed with Because I just love what I do And I stopped caring And the moment that I really stopped caring I started making money and uh yeah one of the reasons that i wanted to bring you on because you're like why are we talking improv we improv at every moment of every day of our life and it's about connecting it's about knowing your purpose and it's showing up authentically and you know we talked about this before we started recording that you and i communicate with each other in a very specific way it's fast it's simple and we have to filter it a little bit here because you know people get upset and apple blocks things so this is getting a little bit of the under the the filtered version of Dave and I in this one.

3:10But what I was talking about was in business, people need how to communicate like this on the fly. They need to be able to connect with their audience. They need to build rapport. You need whatever it is. If it's a negotiation or if you're selling something, or if you're leading a team, there's so much of the skillset that you have that translates significantly better offstage than I would even say onstage. So you through that and you're, and you have people, what are the, some of the first things you teach them other than don't try and be funny? Uh, what are some of the things that you walk in and say, how do you build that connection?

3:38How do you show up authentically? I've started teaching, I teach an online, I teach every day, I teach classes every single day online. And I started, I had a beginner's class yesterday, and the same beginner's class that I have all the time. And this is it, I am going to sit in this position, whatever it's going to be, I'm just going to sit here, and you're going to look at me and you're going to assume what it is that I'm feeling in the moment that you see me. So I'm sitting here with I've got my hand on my chin, and my eyebrows are furled like this. I look concerned Right? So the first thing I want to do Is to go Here's the thing, nothing comes out of my mouth That first hasn't been dipped In my heart Think about it, you look at somebody You empathize with them You reach them on an emotional level You meet them where they are You don't pull them To where you want to be Because if you pull them to where you want to be They're not going to go The first thing you go is get your hands off me So the first thing that I teach them is read your partner emotionally, read your partner, be in relationship to what you see, not what you want, because the only source of suffering is non acceptance.

4:48The greatest thing you could do is accept the person that's in front of you, what they're offering in that moment. But part of it isn't the end result. It's about being in the moment. You want their money. Yeah, you want their money. Get their money. Great. But you know what? That's not that's not your purpose. Your purpose is to make an emotional connection at the beginning and the money will come, man. The money will come. I think if your goal is this, you have to eliminate their pain. If you want their profit, you have to eliminate their pain. But in order to do that, you have to, as you just said, meet them where they are.

5:17Have that conversation. What is Susie going on with right now? How is she showing? Learning how to read those micro expressions, learning how to read body language, learning how to understand that what comes out of your face, if you say banana and somehow she's triggered by banana, you've got to be able to read her body language. Oh, I said banana and her eyes crossed or she scratched her ear or whatever the heck it is. OK, I've triggered. So it's it's like you said meet them where they are. You didn't say meet them where you are and drag them through. No, no, no. And one of the things that so I was when I was when I was the artistic director, Second City, I was asked by one of the most famous improv.

5:51I'm sorry, one of the most famous theaters in Chicago, Steppenwolf Theater, where John Malkovich came in and like all the Laurie Metcalf. They all came from there. And I was asked to teach non-theatrical improvisation for them. And they turned me on to this one concept, which is called the viewpoints. And there are nine viewpoints and the nine viewpoints. I know it sounds hyperbolic, but it codifies everything. The nine viewpoints, how you're standing, how you're sitting, how you're moving, how you're talking, how, what's your tempo? How, how much are you quiet? Like it codifies every one of those things.

6:20So then when you're looking at somebody, I'm watching you right now, Charles, and you're nodding and you're nodding connects with me. And that's called gesture. You're nodding. It connects at me and you're saying and that's a gesture and i'm talking at this elevated tempo which is one of the few points right it's one of the viewpoints and it's an elevated tempo and it it charges you it connects with you and so when i teach improvisation the first thing i do is teach this theatrical trick and it's a rosetta stone the rosetta stone is this how is your partner sitting that's called shape how are they leaning are they coming the moment that you say something you recognize the kinesthetic response in them because you said banana and if they if they have a kinesthetic response to banana you go i'm going down the banana i'm going down the banana route i'm going on the fucking banana route you know so it's it's mauling right it's like did you see my kinesthetic response to that swear i went oh you got to be in the moment and listening if you are if you are you're going my plan is this you're missing out on what's happening now.

7:29Yes. And it's, it's about marrying their, how you interact with them and understanding because you and I talk, our tempo is very quick. The way that we have, this is just who we are. If we bring in Lucy and she talks more like this, and this is how she communicates and she slows things down. We're going to slow with her. We're going to meet where she is. We're not, as you said earlier, meet them where they are. Don't drag them. We are trying to get there because so many people come in and they're like, Oh, I've got this thing. I'm going to negotiate on this. This is my sales pitch, but if the person is a 90 year old person and they operate at this speed at this level, you've lost them.

8:02You're never going to close that deal ever. Well, you know what this is like now I have a podcast called ADD comedy with ADD comedy with Dave Buzowski. The name was, uh, I just came into it with the name. And one of the things that I, that I noticed is when I would have a guest on and they had a project and it was a friend of mine, say it was a friend of mine who just did a movie and then a project and I'm like, so how's it going? You know, what's going on? How are you? I know you just had a baby. And it's like, yeah, I just had a baby. And then they click into, I have to, I have to sell my product.

8:33Yeah. But the moment that I was starting to do and don't drop the soap, the toilet drama that I have, the prison drama that I have, CBS. And I got about time, time, time, time, time, time, time, time, time. Just like, Hey, Hey, Hey, Donnie, where are you? You're no longer connected with me. And at that point, I don't want to have a relationship with you. Mm hmm. and i think the same you're not a business as well if you're a cup there's so many times i was doing intro calls you know this we do intro calls before we talk to someone because we want to make sure you have rapport i got on the call with somebody i've known before and he gets on the call like hey what's been going on and he is just he's got he just destroyed because his father's dying for an hour and a half we didn't talk about anything that he wanted to pitch anything he wanted to bring on podcast anything he wanted to share talked about his dad we talked about what's going on in his environment and we connect on that because we built a room that when we did record the podcast it was just amazing hasn't been released yet but it's amazing because it was connected and spent the time to meet them where they are and i think people do that i don't think they have the rapport so if someone's gonna learn how to do this okay can you hold that thought because i just want to say one thing about that very often when i'm asked to be on a podcast the person tells me what it is that they're the podcast is about my first thought is i'm not going to do that because we're just going to have a conversation and we're going to go where we're going to go it's like yeah but there's going to be a time like i got a bunch of questions like i don't want to see your questions ahead of time because if you've got a question you've got a structure.

9:48And if you've got a structure, I'm an improviser and I follow the shiny object. You know, I'm a crow. I'm not a train. You know, I don't want to circle and circle. It's like, oh my God, there's something shiny. And so periodically I'll do what I just did with you, which is, you know, you want to go, forgive me, but it's like, I'm inspired by what you said. And you know it because of the connection that we had. But people don't know how to do that. Like for, I think, you know, for you and I, for whatever reason, it's how we authentically show up. There's a lot of people that are so caught up in their own crap that they're like, oh, I've got a question.

10:21I've got to stay on the question. I've got to do this. And you see it, you know, you talked about Stephen Colbert before, where he's got the questions, the Stephen Colbert questions about what is your sandwich? What is this? What is that? And he's got a, he's got a very small part that he's only got about six minutes to blast through that. And he's trying to do this tactical, but he's trying to engage with, oh yeah, peanut butter and jelly. That's, that's a good sandwich. And you know, he's just struggle busing through that idea when you want it just it sucks because you're stuck on that train track versus to your point being a crow how do we teach people to get the heck off the train tracks how do we teach people to actually show up what is it charles what is it that stops people from doing what it is that they that they're inspired to do that they're compelled to do it's fear it's fear and the moment and here's fear i don't know if you ever read the book uh the war of art not the art of war, the war of art.

11:10The war of art is about, do you have a question? What do you want to do? It's the guy who wrote Bagger Vance, the guy who wrote the screenplay for Bagger Vance, the war of art. And he says, there's one thing that gets in the way of what you're doing. Say that you want to be a writer. What's the first thing that most people do? I better take a writing class or there's a book on writing. All right. I better take another writing class. I better have a writing partner. It's like, so what is that one thing? That one thing is called resistance and it's resistant every single step of the way what is it that you want and what's stopping you and here's the thing that you learn in improvisation the word no doesn't mean no and i'm not getting you know i'm not i'm not saying i'm not saying that word no is not the word no is is it's it's not going to kill you it's a stopping point it's a stop sign and when you have a stop sign you stop and you go what are my options now what do i have on the table now what is it because all that they said was no they didn't say we know where you live and we know where your child goes to grammar school we're not gonna let your kid on fire we're not gonna blow up no all of this and pivot i don't think people even know how to pivot i think that so let's go let's go to the pivot let's go to the pivot when you recognize that somebody has to pivot that moment that you pivot, you didn't expect that moment that you'd have to pivot.

12:29So what does that ask you to do? It asks you to be inspired to go, how else can I look at this thing? And why am I afraid of not looking at it? Because I don't know what's going to come next. Well, you know what? And you said it earlier. We improvise every day we improvise. And I don't know what's going to come earlier. Anybody who's watching, I'm sorry, anybody who's listening to this podcast now might have had an idea of what this is going to be like. And we just proved them wrong. Absolutely. And they're not, and maybe they'll stop them. And that's what I love. No. Because we're just going to be, and be, and I'm not going to drag you where I want you to go.

13:02You're not going to, and we're going to play back and forth. It's a, it's a tennis match, but people don't have this skill. And I think you're right. They're terrified. They're so afraid to mess up. I mess up before I even get out of bank. I brush my teeth the wrong way. I mean, it is what it is. You're just, it's a, it's a little attempt of a woman. What was it? He goes, when you, when you're tangling and you get tied up, you just keep tangling on. It's just keep going. For sure. For sure. And, and nothing that we do, nothing that we know how to do didn't come with us failing. Didn't come with us falling.

13:37We know how to walk because we learned how to fall. That's how we do it. And, and so, so I'm going to tell you, if you look at the road, if you look at the road that brought you right here, having a conversation with me, I'm going to say there were five things that you were disappointed in that you pivoted that brought you to me that brought me zero into the back of that i think there's a lot yeah i failed i tell people all the time the only way to succeed is the fit you got to fail your way absolutely just like we're walking no one sits there and looks at their kid and says oh here's little billy and they fall down 10 times like well that's it we're just going to get him a wheelchair we don't do that he's got to figure out how to freaking walk when somebody can't walk when somebody doesn't know how to walk the first thing you don't the first thing the first thing you don't do is look for wheelchairs for them right you go we're gonna figure out how to make you we're gonna figure out how to walk unless there's some chronic wrong with them right and then there's ways that there's things you can do with that as well but we don't do that our school system rips that out they're like oh you didn't get a good grade you're going to detention you're a failure they take all the failure i remember i was working with a guy who was a special force guy really nice guy he said to you your fear is your shoreline.

14:49It's what's going to bring you home. Whatever you're afraid of, that's what you need to do next. It's a non-negotiable. And I think the thing right there is to go, is not to think of what the circle, not to think about what the consequences are. If you don't do it, that thing that, that scares you, you go, that's going to scare me. That scares me. Okay. Let's just take that thing. That scares me. It's not, that scares me, which means that I might not be able to, which means I won't be able to, which means I'm going to be able to like those things are all fantasy that that that definition worrying worrying is worrying is rehearsing for something that you hope doesn't happen and it's like take that thing and go because you're going to keep coming back to that i got to do this i got to do this and you get on the plate and every time you do that that you go this is what i have to do just bloody do it now yes look like an idiot make the mistakes who cares you're not gonna you're gonna die one day, sooner or later, I spent eight years in a hospice watching people die.

15:45Sooner or later, you're going to die. It is what it is. This is probably not going to kill you. Not getting that deal, not having good conversations, not hitting on the girl and getting her phone number, not getting the job. It's not going to be, and you're not going to remember it. Take it from someone who's failed a lot more than he succeeded. It's going to, it is what it is. So if we've got someone, we've got them two things right now, right? We've got them to say, show up where they are, meet them where they are, throw that out of the window. When you teach people, what are some of the exercises?

16:13So listen, these are bulletproof. These just work. These are proven. We know this works. Come hell or high water. If I've got someone who's got paralysis with this, what do you walk them through? How do you make them do whatever they're going to do? I'll give an example. Okay, let's say, well, first I'm going to let them know about something called the kinesthetic response. Kinesthetic response is something that happens physiologically to your body when some kind of stimulus comes in. And the stimulus could be whatever. It could be a smell of a fart. It could be a smell of chocolate chip cookies.

16:43It could be somebody saying your name. It could be, you know, you hear a gunshot or a shot or something like that. It stops you in your tracks. It takes your breath away. It takes your breath away. You know, because if one of the things that I say is when your respite, when your respiration changes, it's because your inspirations change. So what I will have these people do is I'll go. All right. All right. Let's do this. Let's just do this. There's a lot. There's just way too much going on. Okay. Do you ever go to overnight camp? and they'll go, no, this is the exercise. That's how good of an actor.

17:15Have you ever been in an overnight camp? And someone will go, no, I never was. It's like, did you have friends going to the overnight camp? And they'll go, yeah. And it's like, what did you like about it? What was that like, knowing that all your friends are going to have the summertime of going to an overnight camp? And they would just, I was distracting them. And what I'm looking for in that distraction, in that journey that they're going down, is for this and it happens every single time, Charles, they're going to say a word that's going to stop them. And they're going to have a con. They're going to have a kinesthetic response to something.

17:48And the first thing I do is I go, look what you just did. You were in flow. The moment that you knew that the moment that you thought that there was no product that you had to deliver or nothing that you had to show you or you are. Now, let's talk about the audience. Did you all watch him have that kinesthetic response? Did y 'all watch him at that one word, whatever it was, bathing suit or whatever it was? And it's like, yeah. It's like, that's our northern star. That's the moment that we go, tell me about bathing. Like, why did that bother you? And then suddenly, they are affected by something.

18:24They're having a conversation that they didn't know they were about to have. They're investing in something that they didn't think that they were going to invest in. I don't mean financially. I mean giving energetically. and everybody is walking away from something with an experience that they didn't have before. So the first thing that I teach them is be aware of your body. And how do we do that? Be in flow alone. You know, I'm going to give you something. It appears that there's no risk. There's no risk. We're just talking. We're just yammering. That's all. And if it doesn't, that's cool too.

18:55But I think, again, it goes back to what you said. It's not about you. In this situation, be in the flow of yourself, but also be the other person and say, okay, What happened there? What did they do? Did their eyebrows just shoot up? Did they look away? Did they throw their arms back? What's going on? Because they're giving you signals. We're coding. Everything that you just said. Eyebrows going up. That's a gesture. They move back. That's called spatial relationship. Did their body change? That's called shape. And the more that you know going in that we are expressing ourselves with our body.

19:29More than we do our words. Far more than we do. Absolutely. 100%. And so when I teach people that I'm going, what if you, what, what, what are the, what are the goal? The end goal wasn't to get a laugh. What are the end goal was just to have just, just to land with and hang out with somebody for two minutes. And the mother, I can do that. It's like, okay, great. That's called improvisation. But I think so many people on improv or not on stage are so focused on being the trend, right? Being on that rails. This is what I have to do. I'm so stuck on this very organized way of doing it, they just don't let go.

20:04And it screws up in business, screws up in negotiation, screws up improv. I also think that, and we were talking about this beforehand, there are certain people who are gifted, beautiful geniuses when it comes to improv. And then there's the rest of the planet because there are certain things you got to know that you don't make a fish climb a tree. There's certain things I just don't do. It just is what it is. I am six feet tall with size 13 feet. I cannot dunk a basketball to save my life. I don't get on a basketball court. I'm just not good at it. I've made peace with the fact that I am not a good basketball player.

20:35Now, you give me a baseball. I used to be able to throw it at 92 miles an hour. Cool. This works. I'm not going to sit there and beat myself down and try and beat LeBron James. I'm just not good at it. So knowing that if your gifts are, hey, I'm a great improv guy. Awesome. I'm a great sales guy. Awesome. I'm not a great mechanic. Don't go be a mechanic. Get the hell off the stage. You're just not funny. Leave. Don't be the sales guy if you suck at it. Pay someone. But here's the thing. I want everybody to do improvisation. And I will take anybody on. I will take anybody on. And as an improv coach, as an improv director, as an improv teacher, as an improv actor, I will play with anybody.

21:16Because I feel like I can connect with you on the level that you're – I can connect with you at the place that you're going to. Let me do it in a moment. Okay, go. so i think what you just said there was it doesn't matter i'm gonna show up and i'm gonna meet them there and i can help and i can connect with anyone and i think in business people don't do that people don't say oh well this person i we have different backgrounds shut up what is your ability to connect if you can even if you completely disagree with each other because right now we're recording this and there's some political changes going on even if you fundamentally disagree with the other side.

21:52Don't try and agree with it. Just try and connect. I have a neighbor. He's right over there. I have a neighbor who is of a very different political bend than I am. And it is very, very vocal and dresses the dress and wears a hat. All right. So he's my neighbor. He's my neighbor and salt of the earth. you and i can talk about i got my hands three feet away i you know like you and i can talk three feet with my neighbor i could talk an inch but there's that inch yes find the inch and you're gonna find the inch by meeting them at their don't drag them to your inch this has got really nope don't grab him to your inch go to his it's not your inch right right right so yeah so so you know we connect he's a chef we love food he's got a cat we've got cats I bought a guitar the other day.

22:44He's got the same exact guitar, a Martin D-15. The same exact guitar. So it's like, let's jam. It's like, let's jam, but I ain't singing some songs that you want to sing, and I don't expect you to sing the songs that I want to sing. Right. Don't force your truth upon someone else. Meet someone. No. And it's also, I'm not here for that. I'm not here for that, man. So in business, though, when we do this, when someone's trying to do this, one of the mistakes I see all the time is they're forcing their narrative so they're not meeting the person where they are. they're not see the room where you know we do this in negotiation the thing that you think is really important for your negotiation they don't fucking care they couldn't they couldn't possibly care in any way shape or form you have to find out that hey if you're negotiating for this building and in this negotiation we're going back and forth and this was their building this was their thing i said listen i know you don't want to leave this this was your mother's legacy i'm going to make sure in contract we'll put in here the building will be named after your mother for perpetuity forever all of a sudden i'm going to get that for a million dollars less than somebody else because i identified their pain and i did that by spending the time to connect with them and read their body language and do those things and people think oh improv's just for stage no you putz you improv every moment every day none of this was prepared you just don't know this is regret and one of the goals in improvisation in any improvisation is to make this i'm sure that there's a, there's a, there's a, there's a, a meeting point here, but to make what it is that you're improvising look like, look like it was written is to improvise at such a level that your flow is authentic.

24:17And the way that you do that is make sure that everything you're about to say comes out of your heart, comes out of empathy, comes out of the feeling that you feel in the moment you feel those feelings. And the important thing, my, one of my mantras is feel the feelings you're feeling the moment you feel those feelings, which means that feelings are fluid. And when they're fluid, when we understand they're fluid, and just because I'm holding onto it for a moment doesn't mean that I have to hold on to it forever because I have to be ready for something to happen that is going to throw me off, that is going to make me pivot.

24:44But at that moment, that's why I'm doing this. Yes, I'm doing it for the money, but I'm also doing it to go, I'm going to connect with you and feel what you're feeling in that moment and pivot in that moment. And if you don't connect and you don't embrace pivot, consistent pivot, you lose. I talk about this all the time. Opportunities of a lifetime only matter in the lifetime of the opportunity, period. Because it's going to go and it's going to pivot out. You talk about exercises in your book and I got access to your book and I was going through those. Could you walk people through something they could do even if they're just listening to this right now or watching you and I go back and forth?

25:16What are some of the exercises as you walk through that get people to go, okay, I get it. I have to know how to connect. I've never been able to do that for whatever reason. They grew up and their dad used to beat them with a two by four or whatever their story is where they can divorce that story where they can sit down and say, hey, these are exercises that I can start practicing with myself, my kids, my wife, my dog, my husband, whatever it is that they can start doing that really kind of start moving that needle. It sounds so simple, but it's like the next time you have a conversation with somebody, watch them, not just watch your eyes to be present to every single bit that they move, how they move, how they look, how they're responding to you, where their eyes go.

25:56And that's all that matters. That's the greatest exercise right there. And you could do that with your partner you can do that with your family or you could just sit at a cafe and watch two people have a conversation and and to be an audience member and to just assume the hell out of what the situation is and what i mean by that when you're not a part of it build a story see what will go on try and make it up absolutely absolutely and recognize that whatever it is that either of those people are doing you do it too also i think i think to that understanding that if some book told you that when a person crosses their arms, it means this.

26:34No, each person has different triggers and different momentums and different things. I sit with my arms crossed like this when I'm listening to someone. You've already done it. We were talking, we went back, you leaned back and you folded your arms. That's just a place where you're listening. But if you go listen to a book, they're going to tell you, oh, your arms are crossed, you're deflected. No, that's not true for everyone. They say, how do you understand when someone's lying? Oh, they look this way. No, they don't. It's a break-in pattern. But if you haven't identified their pattern, you lose.

27:00That's it. It's a breaking pattern. And to recognize that breaking pattern, to recognize when somebody has a kinesthetic response and to recognize the the the the evidence of that. And the evidence is like someone had their arms crossed and then you say something and they uncross their arms like, oh, they no longer feel that way now. Or they didn't have a gesture. They they they weren't doing that. I'm swinging my hand in the air. They were swinging their hand in the air and then they suddenly went. But, you know, my mother wasn't there. And then you take the, they take their hand down and you go, mother made them stop that.

27:31Mother is where I'm going to go into this conversation. Yes. And I love, there's just massive science. This isn't stuff that we just made up. This is science. One of my favorite exercises they do with this is they, they take a girl, um, they don't with boys too, but they take a girl, she has a cup in her hand and she has a pad of paper and she goes up and she says, Hey, can I ask you some questions? And they say, yeah, of course. He says, well, can you hold this for me? She'll hand them the cup and she'll write down questions. She does this in two different narratives. Once with a warm cup, once with a cold cup.

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27:56And then when they're done, the person walks away. Another person will go and say, listen, we just hired Susie. What was your general feeling of her? How did you feel about her? When it's a warm cup, they're like, you know, we felt like she was warm and friendly and connected to us. If it's a cold cup, they're like, we felt cold and distant. Human beings are predictable. There are very specific things you can do. And if you don't believe that human beings are predictable, go to any of your colleges or the library or the internet and look at behavioral science. We're very... I think the lesson there was always carry around a warm cup and give it to somebody when you're talking to them.

28:30I think that that's a rule that we can all live with is never have a conversation with a stranger unless you give them a warm cup of something. But it's, it's funny you bring that up when I, when I'm sitting down and I'm negotiating deals. Um, if I did it, the deal gets stuck and they're all going to know this now, but if the deal gets stuck, I'm like, Hey, you know what foe is and they're like what foe i was like yeah i'm like i'm just can we just stop i need to go eat and i will go take them for this big bowl of foe and the deal will close at the table 90 of the time my team knows when they're like i'm gonna go close the deal now because it got stopped and i need something to break pattern and absolutely it's a simple thing and i think one of the things one of the ways to do that certainly in improvisation is to make sure that it doesn't seem like you're doing that and um and and for me usually there's something where if you're really listening to somebody, you start, you start, you start accumulating inventory.

29:25What is it that we talked about? And the important thing is to go like to make sure that you remember every single thing that the person has been saying and what they got to them so that if you ever need to make a pivot, you pivot with the inventory that you have. But I do like Fah and I will go, I will, I will, if you and I are negotiating, I am going to be a stickler at one point just so that you buy my lunch. Yeah, that's fine. I'll buy you lunch. It'll be one of the things you talk about inventory. Um, I, you know, I know what I think inventory is. I'd love for you to break down kind of what is that inventory when you're, when you're reading someone, when you're trying to be there and trying to meet them where they are, what is the inventory that you're cataloging in your head?

30:06Uh, the inventory would be like, what gestures do they make? How is it that they respond to me? If, if the, if I noticed that they aren't having eye contact with me and every once in a while, I'll go, is that eye contact because they're distracted? Or is that eye contact because they're not confident? Is that eye contact because they're, they've got some kind of chronic disease, like, like that sort of thing. I will also notice how well are they listening? Because very often, I'm just gonna go, if I have a kinesthetic response, and they don't stop, I'm going to go, this is, that is the way that that is who it is that they are.

30:39So each person gets a different way of react. Each person respond. I respond to each person differently because I'm seeing everybody as a clean slate. There's something called tabula rasa, which is really important in improvisation. Tabula rasa means an empty slate. At the beginning of every improv scene, you want to have an empty slate. You don't want to come in with a bunch of different things because the more things that you come in with, the more clogged you are going, I have to say this. I got to do that. I can't do this. I can't do this. And what's happening in all of those things. And this has to do with my book where I'm going, screw the rules, screw the improv rules.

31:11And the improv rules are things like, you've got to say yes, and you can't talk about people who aren't there and you can't ask questions like all these improv rules. So these improv rules, what are they doing? And the same thing happens in business where you can't do this, you must do this, you have to do this. So while we're going through that, while we're listening, nothing that person is saying is coming through to me or very little of it's coming through to me because it's all going through filters that I've brought in because I haven't been to Pablo Rossa. all these filters that are coming in so that i'm not being my authentic self i'm uh i'm i'm i'm uh censoring myself or i'm keeping track of oh i have this amount of time i've got to accomplish this before i leave and i wouldn't have it not them and for those of you i'm sorry say that again please because it's you're making it about you instead of about them and for those of you who are watching the video um go back when you said tabarosa i tilted my head to the side i did the The dog, and immediately was like, he doesn't know what that means.

32:08I need to describe it. Because he was there, he immediately was like, oh, head tilt. I know what that means. He just wanted to give a puppy. He was like, uh-oh, let me explain it because he doesn't know. Because he was here. Right. And you didn't say, wait a minute, Dave. I don't know what this is, Tabla Rasa. I watched you do that, and I wasn't watching you. I won't get that cue. And it's a cue, man. It's a cue. It's like in theater Where you've got In theater In movies In theater In anything You've got a cue I say this You say that But the important thing Another important thing Is to go Let your partner Finish what they're Talking about And that's a major Thing too Are you interrupting Someone in the middle Of their thought Because you assume That what they're You assume you know What they're going to say And the example That I give is There's a difference In two sentences I love eating pears and I love eating pairs of pants.

33:04You know, you're going to want to have somebody put the full stop at the end of that to go, how do I respond to that? Yeah. And it's always like, I eat pairs of pants. I'm like, you okay there? You need a hug? Right. I like pairs. And you stop them there and you go, I like pairs. I like pairs too. It's like, no, you didn't let me finish talking. I like pairs of pants. Right. And then you've got a massive disconnect from that point. And what will be interesting is people listening to this right now we'll see you and I are interrupting each other all the time. And that's our dynamic. We can do that because we feel confident enough to say, Oh, let me finish that.

33:37Let me go back to that. Cause you've already done it a couple times. Let me go back to that. Let me finish that. I have something else I want to say, because it's a, it's the way you and I communicate. I can't do this way of communicating with a lot of people because certain people just, they don't play that way. Awesome. I also think that when you get two people who've done as many podcasts as you and I have done, we understand how to have an interview, how to connect with people, Because if I go back to my podcast that I did and I stopped it when I started writing my book, I had, I don't know, I had 250 guests on it.

34:08And if I really want to embarrass myself, I would go back to the very first interview I had with Tom Dreesen. Tom Dreesen, who was he was a comedian who opened up for this guy. 17 years opened up for this guy called Frank Sinatra. So he was my first guest. My first guest. And I'm listening to him and I keep going. Uh huh. Uh huh. Uh-huh. Uh-huh. And it's like, I'm listening to going, shut up, Rizowski, because every time you go, uh-huh, you're stopping the flow of what he wants to say. So one of the things in terms of business is go, are you going, uh-huh, or are you nodding and giving visual cues that want your partner to go on?

34:45Watch somebody who interviews what watch somebody interviewing someone. Watch. I'm sorry. Watch a news reporter interview someone who just got indicted for some crime. That reporter. I have a background in my I have a degree in journalism. That reporter is not going to nod. They're not going to say, uh-huh, because they want that person to keep talking. you want your you want your client you want your your customer to keep talking to keep the dialogue going i was i was sitting there i was in so people i work with are in the philippines and it's a cultured thing in the philippines they'll say uh-huh yeah uh-huh yeah uh-huh about 15 times in my sentence and i'll stop i'll say what's going on what do you mean like it's a sign of respect i was like no it's not you're breaking my train of thought shut the thing up you're killing me just shut up oh my god you're gonna understand you know again meeting them where they are that culture for them that's how they communicate for us we're seeing as it's massively disrespectful and i just want to walk around just shoot it please because it drives me out of my mind i have i have i have an improv partner and she that i play with and she and i can talk over each other in every single improv scene.

36:07But there's a skill set that you go, can I talk and can I talk and listen at the same time? And that's a skill set. And most people only talk to talk or they listen to talk. They listen for their cue. They listen to when they butt in versus, again, this all comes back to meet them where they are. And you can't meet them where they are if you're not listening. And I'm not talking about listening to what they say. Listen to how they move, how they're breathing. People don't get that. where someone breathes is huge because when someone comes to me and because when our entrepreneurs come to me, most entrepreneurs don't have bad days.

36:39They have days where they don't want to have any more days. They're just, it's, it's one, it's the second highest, um, not wanting to live. Cause I can't say that other word because people get freaked out. I'm not wanting to live in this environment. So they'll sit there and I'll watch their breathing. Are they breathing high up? Are they breathing in their gut? You'll sit there. And if you get to it, you'll get to the point where not only can see their breath, you can see their pulse and you can actually see it on where they're doing and what they're going. And as you've said, These are your cues.

37:01They're giving you bazillions of cues. Just shut up and pay attention. Just sit there and open it up long enough. Get off your train track and get over to it. Right. So then to go back to what you were saying about like, how can the average lay person use these skill sets in say business or something like that in negotiation conversation? And what I'm getting from our conversation is this. It's like, Just be present. Just watch what's going on. Just be excited that there's going to be a pivot. And if you have the confidence and coming in with the confidence, the confidence includes empathy and a skill set of radical listening.

37:50You're going to succeed. And you're not just going to succeed in a shallow way. you're going to establish relationships that have depth, that have depth, not just depth, but width. And the width is, the depth is in your heart. The width is in community. You're going to be able to connect with people who will connect with people. And this isn't about schmoozing, you know, because if you come in with the idea of like, I'm going to schmooze, It's like, I see you coming a mile away, man. Everybody does. If you're trying to sell me something, everyone gets it. So when we're going through this, if we have these things, I'd still love to be able to give some people some tactical stuff.

38:34Like we sat there and we gave them very specific things, meet where they are, you know, learn how to read, learn how to do tactical empathy, learn how to do these things, which are, which are fine. But you've done stuff which most people can't do. You know, I've watched you improv before. I've watched shows. I've seen lessons that you've done. I've talked to people that you've taught. you have a gift of being able to do it radically quickly. So for those of you who don't know what an improv are, first off, go see an improv show. They'll sit there and someone will walk out and they'll say, hey, I need the name of a person and the name of where they are and something that's going on.

39:06And then they're going to build all of that. So the person is on stage. They have no idea what they're talking about. They are the, they are the, they're everything. They're the director. They're the writers. They're the makeup guy. They're everything all at once. And they're doing it live while playing with someone else who's doing it at the same time. that's a skill set most individuals haven't mastered you clearly have when we're doing this and you teach your students what are some of the things that when you're working with your students they're like you know what this exercise when we do this this and this really kinds of move the needle for them when they're sitting in your courses um well there's that one that i just described uh one of the exercises that i that i do uh the very first exercise that I do is, and maybe I talked about it, I've got a lot on my mind, because we also, I live in Los Angeles where there are fires right now.

39:56So what I'll do is, and I'm going to stand up here, and for those people in radio land, I'm five foot six, but let's just say I'm six foot four, and I'm very muscular. That has nothing to do with anything. So what I'm going to do is this. The first thing that I did, and certainly in the class that I did yesterday, and I think we talked about it a little bit, was I'll just stand here like this. Let me just say, in the improv classes that I teach, I don't take suggestions. I don't go, give me a place, give me a thing, give me an activity. I don't do that. What I do is I just have somebody stop and just stand.

40:31And then I'll have the person that's you watching this, I say to them, what do you need to tell me based upon how I'm standing? And I like that you just literally, you just did two different poses. When you first did it, you did super person poach. Your arms are out on the sides, hands on the hips, for those of you who are not watching this. Now you've got, arms are crossed, but there's a holding of an elbow. And this is important. Because there's a difference of your arms cross and folded inside each other versus arm cupping the other hand. I'm going to say this, for those people who are watching it, this, I've got my hand on my arm and I've got five fingers that are visible.

41:12this guy is not this right now what i just said to those who aren't watching is that i tucked my thumb into my armpit this guy if we start a scene like this charles you're gonna have one watching what i'm doing this is a different one right okay now uh so there's this guy which is different than the guy that i just was a moment ago do you know what i did that was differently did you see what i did that was different yeah you're if you're reversed to me Your hand went from open on the side and took it back in. Right. So that guy's not that guy. So the reason I'm saying this is this. We are expressing nonverbal cues in real time.

41:53And so my first exercise with everybody is just to kind of have everybody move around in a circle. This is when I'm doing a class in person. Have everybody move around in a circle. Say there's 15 people in the class. Say everybody move around in a circle. I will tap two people, which means they stay, and everybody else goes away. Now, immediately, we have two people that are in relationship to each other. And I'll ask one of them, what do you what are you compelled to say? Compelled is really important. It's not what do you think you need to say? What's a funny thing to say? What do you compel to say?

42:21And say one person is looking away and the other person is looking at that person. So what do you compel to say? What is this guy compelled to say to the person looking away? And it's like, I didn't mean to hurt your feelings. Oh, my God. Like, what do we have there? We've got a fantastic scene. And what do we want to do? We want all scenes to start in the middle. We don't want to say, thank you so much for coming to prom. This is really a great prom date. I'm so glad that the two of us are like, and that's the problem that you get in when you get a suggestion, as opposed to just what are you compelled to say based upon what's in front of you right now.

42:52So when we're looking at what it is that we're doing in a business meeting, nobody is airdropped in that meeting. People walk through the door in a particular - Their kids and all that coming in. I'm not, I'm not even talking about that. I'm not talking about the, the Mishigas that they have going on in their life. I'm talking about you're sitting in this meeting and it's like, Bob's going to be here in a minute. And then the door opens and you watch Bob come in and you go, which he's walking. Did Bob say hello to me? Is Bob looking at me? Did Bob mention my name? Does it seem that Bob was given information about me based upon how friendly he is with me in this moment?

43:33Every single thing matters. And then when Bob comes in, is Bob aiming his body away from me or is Bob aiming his body toward me? Because if he's aiming his body away from me, that's a different – is that a problem? That's not a problem. That's just something I have to be in relationship to. So all improvisation, I want you to be eager to respond. I don't want you to be eager to talk. Yes, and that's a very different thing. It's very different. And it's funny because in poker, which I'm a horrible poker player, but you'll sit there and you can read who's got a good hand based on when they get their hand.

44:05Did they look at everybody else's chips? It's tell. Yeah, it's an absolute tell. And everyone has these tells. Everyone has. When did I put it in a very cute way that is annoying is we are the Santas of now town. and what that means is we are the santas of nowtown means we are giving gifts every single moment that we're connected that makes sense i don't know santa now top i understand it but you're right we are we're giving away things 24 hours a day all the time with everything we do going like this touching your nose right are you playing with your hair if you have your hands covered in front of your crotch and if i say hey you know let's open up your hands and then you put it behind you and cover your tuchus, you're still guarding something at that point.

44:50There's something that's not resonating and you're creating. So I think, I think what you're also bringing in is this, that, that we've been talking about watching somebody else, but let's also talk about watching ourselves. Cause a major part of this is how are you sitting? How are you standing? What's your gesture? What are you doing with your hands? What are you looking at? How, what's your eye contact? What's your, what, what, what, what gesture do you have on your face? What are your eyebrows doing? What's your tail? because you're telling them and a tell isn't necessarily a bad thing a tell can also be a good thing to your point santa of nowtown and we go into these things and people don't understand that you can't control an entire audience with how you're saying for example if you're talking to the left side of a stage and all and you're focused to the left side of the stage if you want to open up the right side everybody else on the other side just turn your hip to the side open your leg up you can keep talking to the left but now your body's pointing to the right the right has an illusion that they're now part of this conversation again.

45:46A hundred percent. It's so interesting that you talk about that because I have to remember, and it's been several years, many years since I was on the main stage of Second City, but the main stage of Second City is 320 seats and you do eight shows a week and it's packed, sold out every single show. And what does that mean? You've got you've got you you're up there on the stage by yourself, but you've got to make it so that everybody feels like they're up there with you or you're in the audience with them. And how do you do that? And it's like you fake having eye contact with people. You fake it going, you know what I mean?

46:25It's like, I can't see you. He knows what I mean. He knows exactly. Right, exactly. And if he doesn't know what I mean, he's like, you know what I mean? It's like, I don't know what you mean. It's like this guy does not know. So tell me, why don't you? And then then you you pivot to that. to do. And you can also do identity holds, right? You know, really, really smart people. You're a really smart guy. Really smart people buy this. You've now done an identity hold. So now that's the break that goes, well, I'm not, I am smart, but I don't really want this. But if I don't buy it, I'm now stupid.

46:53You've now locked him into it because again, human beings are predictable. So being able to learn these things about human behavior, about influence, about persuasion, about meeting them where it is, because you've got three types. There's influence, there's persuasion, there's manipulation. The first two come down to awareness. Do they know you're doing internet. The last one is about intent. So if you're manipulating someone, it normally is for negative intent. And if you don't think this is real for your audience, and Dave's nodding here, if you're a wine person, go to a wine store. If you walk in, like, I don't know what I want to buy.

47:20And you leave buying 10 bottles of French wine, stop and say, wait, what music are they playing? I guarantee you they're probably playing French music. And they influence you to do that. There's a reason why the stores at a shopping center are laid out the way they're laid out. that all of this makes sense. There's a reason the ice cream and the cookies is at the end because your willpower just blew out buying the other stuff and now it's ice cream cookie time. So people don't understand how predictable humans are. And to your point of being Santa of downtown, they're constantly giving things away.

47:48And if you're in, then it changes the ballgame. It's like when two people are talking to each other, where are their feet pointed? If they're pointing directly at each other, don't interrupt that conversation. Do not get in the middle of that conversation. You lose. But you've got to watch it. And you can't just watch somebody's face or eyes. You've got to watch their entire being. because again, the entire B, and what you just talked about there was, if two people are looking at each other in this way, one of the viewpoints is spatial relationships. Spatial relationship is the distance between you and something else.

48:16It doesn't have to be a person, but that space in between those people is alive. It's not kinetic energy. I mean, it's, you know, it's what's the opposite of kinetic energy. It's not potential energy, it's kinetic energy. It's working, it's happening. There's something going on there. One of the other things that's really important is we talk about where culture, where people are from. You know, we talked about before with the Philippines. When you talk about distance between people, you get yourself in a situation. Facial relationship. Facial relationship. Facial relationship. So where people, if someone is Latin or someone is India from Indian, Indians from, you know what I mean?

48:52Their distance that they're going to want to be next to each other, very different than someone who is from Denmark or Sweden or Finland or even the United States. We, as Americans, we want a very large birth. Will you just give me my space? Don't come close to me. If I'm in a situation down here, because I live in South Florida, if when I'm dealing with the Latin culture, Venezuela, Colombia, all that, it's much closer. If I have someone, because I work with a group of individuals from India, I can count the nose hairs that's in the guy's nose because we're so damn close. You have to understand that as well.

49:21Understanding that you can communicate is huge. Yeah. And again, we keep showing back that you can't go, you've got to go in there with tabula rasa, with an empty slate. Because if you're bringing and you've got to recognize you're bringing your culture into what it is that you're doing. And those of us. But one of the things when so we go back to the idea of failure. And I was the artistic director of the second city of Los Angeles for 11, 10 years or 11 years. And there was a change in management and the change in management. And in the back of my mind, I was thinking, maybe it's time for me to go.

49:53And when the universe wants you to clean out your locker, the locker is going to be cleaned out, whether you're ready to it or not. And I read the writing on the wall and I decided it was time to leave because they were kicking me out for not anything that I particularly did that I thought I did, or they were, they were able to tell me what I did, but they were kicking me out. So at that moment, it was a feeling of what do I do now? This is my livelihood. I don't have a parachute, what do I do? And one of the things that I did was call the people that I know in foreign countries that I've worked with.

50:29And I said, how about I come to you? How about I bring my Mishigas to Turin or to Rome or to England or, you know, to any of these, you know, Belfast. And one of the things, and I got gigs because of who, because of my, my prominence. And one of the things that are really, really important is to read up on these things before I come in, because part of what I'm doing is major part of what I'm doing is communication. And if I come and going, everybody speaks the way and everybody walks the way and everybody has a special relationship the way that Americans do, you know, one of my first gigs was in Berlin and a guy went and at, so I'm hired in Berlin.

51:08I don't really know this person. And I go, how did it go? And he goes, you talk too fast and you're too loud and you get everybody's face. And I'm like, oh, oh, that's my fault. Yeah. That's my fault. 100%. And you've got to debrief it. Like before I went to the Middle East or the sandbox, I was debriefed before this interaction that when a man holds another man's hand, which in the United States, we're like, I'm sorry, what? Why are you touching my hand? When a man holds another man's hand and interlaces the fingers, it is a massive sign of trust. But here in the United States, if you and I were hanging out and I reached over and I held your hand that way, you'd be like, um, excuse me, what's happening?

51:45but because I had debriefed and I was told about this by a handler saying, this is what's going on. This is what you're walking into. When this individual held my hand, interlaced my hands and then walked me around where we were, everyone's like, okay, don't mess with him. He's under this one's protection. There's trust there. If I wasn't debriefed on that in advance, I would have blown it because I would have ripped my hand away, which would have killed rapport. It's on me. It's not on someone else. It's on me to understand because, you know, if I go to work with things that I can do versus things I can't do, somewhere or somewhere else.

52:16And we mess up these things all the time. People will normally give you the benefit of the doubt once. And if you, if you open to say like, everyone hates the French, which I don't understand why everyone hates the French because I've never had problems with the French. But when I was in France, I would say they're like, oh, bonjour, bonjour. And they're like, okay, you're trying. Let's give this a shot. What are you trying to say? Since I made an effort and I'm sitting there with a book, they're like, all right, you stupid American. What are you doing? and I'm like, dude, I just need it. I think a major part here is also the ability to go to say this.

52:54I'm sorry. Yes. I got it wrong. Yeah, absolutely. There's nothing wrong with that. My bad. Right. No matter what it is you're doing. And again, it goes back to fear where it's like, oh, I can't say that because then they're going to see I'm not powerful or strong and it's like I screw up. It's like that's part of improvisation. That's part of being alive. Yeah. Yeah, you said it's a part of being alive because at the end of the day, there's two extremes of this. A, it's the acceptance that's part of life. And I also think B, at the end of the day, the person you roll over in the morning with doesn't care that you screwed up.

53:26They don't care. Whatever. Fine. Because that person is the ones that matter and going through that. So we're talking about reading body language. We're talking about showing up vulnerable. We're talking about, you know, all the things that we've gone through. When people mess up the worst in your environment, where there's completely just, God, I've tried this. I'm not doing well with this. How do you help them pivot back out? Like, listen, I'm so collapsed by fear. I'm so, you know, how do you get them to do this in a way that's joyful for them? Because there's tactics and then there's joyful, hey, I want to go experience.

53:57I want to go play again because this was entertaining. How do you get them to come back after failing so far? My first question is, what are you getting out of this? What joy are you getting out of this? What is it that you enjoy doing? And then let's do more of that. And if you can't, you know, because I'm, for me, this is a fault that I have and most people accept it. Some people would see it as a fault. It's like if I'm going to see if I'm teaching somebody and I'm looking and going, they are having an awful, awful time. I will take the time with them. People want you to take the time with them and to go, what is it that you're getting out of this?

54:42And let's talk about that. And I also will say this to them. Everything that you've gone through, I've gone through. And the only reason I'm telling you that is you're not alone. you're not isolated i'm watching you and i'm here for you and i will never ever let you go and if it gets intense i will say and if somebody goes well i really suck it's like i want you to stop talking to my friend that way what if i told you that you suck and he goes i'd be really mad then why are you telling you that and what what it now please note what did i do i leaned in my tone got lower my volume got lower and right um i was teaching a class i was co-teaching a class with this wonderful teacher alex alexander billings and it was intense it was really really intense it was a bunch of college students and they were really like they had a lot of energy and they had a lot of emotion And one guy was having a nervous breakdown.

55:47And what Alex did was she stopped everybody, turned the lights down, said to this guy, what's my name? And he goes, where's my shirt? It's burgundy. What does the clock say? It's two o 'clock. What do you have on your feet? Shoes. What kind of shoes? They're converse. Great. Bring everybody back to the now. take the moment and bring it back to the now let them decide let them decide if this is right for them and if it's not you know what you want to go go it's okay i also think you know collectively if there was anything that we wanted to talk about with all of this if we had if we had to recap it up on one thing showing up with purpose and showing up present to this moment not with the idea that I'm bringing you where I want you to go.

56:38I'm going to show a present where you are here. Yes, I've got my purpose. Of course, my goal is to monetize or my goal is to do whatever it is. The only way I'm going to get there. And this is something I think people fail, not only just in business, but in life. And so I'm making it about me. If I'm trying to show up in your life as the leading actor, I have failed. For the old people out there, be Obi-Wan Kenobi. For the young people out there, be Hermione Granger. I don't know. Don't try and be Harry potter trying to be luke skywalker that's not your joke you want to be the best supporting actor in the scene and the only way you can do that to what dave's been saying this entire time is being there reading them being aware of things being aware of yourself and meeting them where they are there's there's so much of this that's it's just not taught and i wish it was taught you're the only person i know who teaches the kind of the entire ecosystem and yes they're like oh oh, it's just improv.

57:30It's not fucking improv. It's collectively everything, how we interact in our lives. If someone wants to get ahold of you and someone wants to take these classes and they want to be part of this idea and this concept and start learning these skills, which are not taught in school, that are not taught in this way to be dynamic and to be able to read body language and do all these things. If someone's like, listen, I don't want to be on improv, but I do want to learn how to do this. I want to master these communication skills so I can be successful in my life on every aspect. How do people hunt you down?

57:58How do people get ahold of you? What's the best way? Uh, I go to my website and, uh, and, uh, everybody's website, go to my website on my website. There's a lot of material that you can have. There's a lot of connection that you have, and there's also a contact to send me an email and I will send you an email. I do. Most of my work is done, uh, online. I've got classes Monday. I got classes, Saturday, I got classes for about five, six days a week. And that's the way to connect to me. But certainly through my website, just do contact there and talk to me. I also have a book, my book, you know, here's the thing about the book.

58:40You read the book, you don't read the book. One of the things about the book when you first read the book is a lot of the skill sets that we have in that book are about connecting to yourself, listening to yourself, being a human being, and when you're talking to people, being a human being, being human. And there's a lot of Buddhist stuff there without being too Buddhist-y. It's about dealing with yourself with humor and compassion. But certainly the book has really proven to be something pretty phenomenal. If anybody ever just wants to chat, I'm always willing to talk about what it is that I'm doing beforehand but I'm a communicator and the way that I communicate is the door has to be open I don't go fishing the door has to be open and anybody can walk in and talk to me about it but that's the bottom line If someone was trying to track down where your door is what is your website and what is the name of the book?

59:39I don't have to do that It's davidrozowski.com That's davidrasowski, S-K-Y at the end,.com. And my book is called A Subversive's Guide to Improvisation. It's available on Amazon. Or if you're interested in a signed copy, go to my website and look for signed copies of the book. Those are the two ways of doing it. And that's it for now. It's in several bookstores as well. But the easiest way to get it is online. I think what I would encourage everybody who's listening to this, say, oh, well, I don't know improv. This isn't about improv. This is about communicating in a way that most people haven't mastered.

1:00:16And it'll give you such competitive advantage on so many different levels. And these are proven things. These are things that I use. This is a reason because we didn't debrief on any of this. Like we're going to go into body language. We didn't do that at all. It's just something that it has been a massive part of my success. Clearly, it's a massive part of your success and the people you've trained who have gone on to be just a little successful, just a little bit. So being able to do that, Dave, I can't, I can't thank you enough for coming on. I really appreciate it. What a joy. And thank you for spreading the word, not just what I'm doing, but what everybody else is doing.

1:00:46Because having listened to a few of your podcasts, the takeaway is this. You're kind, you're connected, and you just want people to be happy. And that brings success in its very exercise. So that's great. Dave didn't theorize about human connection. He mastered it through decades of stage work and real-world application. The science is clear. Humans are predictable. Body language reveals everything. And authentic presence beats performance every time.

From the publisher

David Razowsky joins this episode to reveal how the principles of improvisation go far beyond the stage—transforming the way we communicate, lead, and build relationships in business and life. As the former artistic director of Second City and a coach to some of the biggest names in comedy, David has spent decades mastering the art of presence, adaptability, and deep connection.

In this conversation, he breaks down why improvisation isn't about being funny—it's about being fully engaged in the moment. He shares powerful insights on how reading body language, responding to energy shifts, and embracing uncertainty can help anyone become a stronger communicator, a more effective leader, and a better decision-maker.

David doesn't just teach improv—he teaches awareness. He reveals why most people fail in communication (hint: they're too focused on themselves), how to instantly build rapport, and why business leaders, sales professionals, and entrepreneurs need to ditch rigid scripts in favor of real connection.

Whether you're leading a team, pitching an idea, or negotiating a deal, this episode will challenge you to rethink how you show up in every interaction. David's raw, unfiltered approach will change the way you communicate—and ultimately, how you succeed.

Key Takeaways:
* Why improvisation is the ultimate skill for leadership, negotiation, and personal growth.
* The secret to reading the room and responding to people in real-time.
* How to break free from rigid scripts and build authentic connections.
* The role of body language, tempo, and micro-expressions in communication.
* Practical exercises to sharpen your adaptability and presence.

Head over to https://provenpodcast.com/ to download your exclusive companion guide, designed to guide you step-by-step in implementing the strategies revealed in this episode.

KEY POINTS:
2:11 - Connecting Emotionally: David explains why true connection starts with emotional presence. Whether in business, leadership, or personal interactions, people respond to authenticity—not scripted responses.
6:01 - Meet Them Authentically: David highlights the importance of meeting people where they are instead of forcing an agenda. He shares how adaptability and active listening create stronger relationships and better outcomes.
12:15 - Overcoming Fear: Fear stops people from taking risks, speaking up, and engaging fully. David reveals how improvisation helps break through hesitation and teaches confidence in uncertainty.
16:10 - Embrace Your Failures: Mistakes aren't roadblocks—they're the path to mastery. David discusses why failure is essential for growth and how shifting your mindset around it can accelerate success.
17:42 - Kinesthetic Response Explained: Your body reacts before your brain does. David introduces the concept of kinesthetic response—how small physical shifts reveal what people are truly thinking and feeling, and why recognizing these cues is a game-changer in communication.
39:01 - Importance of Presence: Being fully engaged in the moment is a superpower. David explains how presence leads to better conversations, deeper connections, and more effective leadership.
44:44 - Body Language Importance: Communication isn't just about words—body language, micro-expressions, and nonverbal cues shape every interaction. David shares how to read and respond to these signals for more impactful communication.

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