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Podcast Summary: Raising Good Humans - Ending the Feeding Stigma with Laura Modi, Founder & CEO of Bobbie
Episode Overview In this episode of *Raising Good Humans*, Dr. Aliza Pressman interviews Laura Modi, the founder and CEO of Bobbie, who discusses her mission to revolutionize the infant formula industry. The conversation centers around increasing nutritional standards, fostering transparency, and supporting diverse feeding choices without judgment. Both Modi and Pressman emphasize the emotional and practical challenges parents face regarding infant feeding.
Key Concepts and Discussions
Introduction to Laura Modi and Bobbie
- Background: Laura Modi is a mother of four and the first mom-founded infant feeding company CEO.
- Mission: To reform the infant formula industry by improving nutritional standards and accountability in a traditionally opaque market.
Emotional Landscape of Infant Feeding
- Vulnerable Space: The discussion highlights the emotional challenges many parents face when feeding their infants, including feelings of guilt and shame over feeding choices.
- Importance of Support: Modi narrates her personal experience of navigating the pressures of motherhood and emphasizes the need for a supportive environment during this vulnerable time.
Changing Perspectives on Feeding
- Non-Judgmental Approach: Bobbie promotes a non-judgmental stance on various feeding methods, including breastfeeding, combination feeding, and exclusive formula feeding.
- Personal Experiences: Modi shares her journey of breastfeeding and the realization that each child's feeding experience is unique.
The Role of Expectations
- Expectations vs. Reality: The conversation includes how a mother's expectations can shape her reality and influence her feeding journey.
- Cultural Influences: Modi discusses societal expectations and the lack of informed conversations around infant feeding that can lead to unrealistic expectations.
The Science Behind Infant Formula
- Nutritional Standards: Modi highlights that the FDA has not updated nutritional standards for infant formula since the 1980s, despite advances in scientific understanding.
- Improving Formula Options: Bobbie seeks to enhance nutritional profiles by incorporating ingredients such as natural milk sugar (lactose) and DHA, which are crucial for cognitive development.
Addressing Misinformation
- Fear and Misinformation: Modi and Pressman discuss the pain caused by misinformation regarding infant formula and the fear it instills in parents.
- Importance of Access: They reflect on the 2022 infant formula shortage, which shifted focus from product details to the critical need for accessible feeding options.
Innovations and Community Support
- Creating Bobby Labs: Bobbie has established a team of nutritional scientists and pediatricians to continuously innovate and improve their products.
- The Feeding Room: Launched as a holistic support service for feeding, the Feeding Room connects parents with lactation consultants and resources for comprehensive guidance.
Key Takeaways
- Empathy in Parenting: The episode underscores the importance of empathy and understanding in discussions about feeding choices.
- Community and Conversation: Engaging in open dialogues about feeding options can foster a supportive community.
- Evolving Science: The need to keep up with evolving science in infant nutrition is critical to ensuring safety and quality for children.
Conclusion Laura Modi's insights and the mission of Bobbie reflect a significant shift in the conversation around infant feeding, promoting a culture of support and understanding. By addressing the stigma surrounding feeding choices and providing quality options, Bobbie seeks to empower parents in their journeys, ensuring that feeding becomes a source of joy rather than anxiety.
Call to Action
- Explore Bobbie: Visit [HiBobby.com](http://HiBobby.com) for more information on their infant formula and support resources.
- Join the Community: Engage with the conversation about feeding on social media and within parenting communities to help normalize diverse feeding experiences.
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This summary captures essential points from the podcast episode while highlighting the emotional and practical aspects discussed by Dr. Aliza Pressman and Laura Modi.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00Aliza Pressman:The following podcast is a Dear Media production.
0:09Aliza Pressman:Welcome to Raising Good Humans podcast. I'm Dr. Aliza Pressman, and I'm so excited that we have Laura Modi here, who is the founder and CEO of Bobby. I love this brand. I wish this brand had been around truly when I had babies. It's the first mom founded and led infant feeding company and the third largest fully integrated infant formula manufacturer in the U.S. And Modi, who's the mother of four, was on a mission and is on a mission to fundamentally reform the infant formula industry, setting higher nutritional standards, increasing transparency, and driving accountability in a historically opaque and under-regulated space.
0:50Aliza Pressman:But I also really love that. And we're going to talk about this, Bobby in, in an era of like so much judgment on feeding and so much fear around feeding. Bobby is so supportive of women. If you're breastfeeding exclusively, but you just need something in case of an emergency, we all know that things happen and you want something that you think is high quality, that's there for your child, particularly if you're exclusively breastfeeding, but then also for all the parents who are doing combination feeding or they're exclusively formula feeding, there is some beautiful thought out, carefully done formula and also no judgment.
1:34Aliza Pressman:I cannot tell you how hard it is to find this kind of tone in infant feeding. And it's such a vulnerable space. so many of my clients have sobbed to me about this space for decades now so I and I was there like I was you know I'm I'm a mom so I've been there oh thank you god you can intro me anytime that was so beautiful this is a very vulnerable space and I think it's important to say that out loud because people might be like well this is a sponsored brand and I've been a Bobby fan long before I was a partner. And so I appreciate it so much.
2:16Laura Modi:You know, and even just, just to keep going on what you're saying here, like it's so much more than powdered milk. This is so much more than what you're choosing to feed your child. It's how you feel about it. It's feeling the joys and the ups and downs. It's feeling connected. It's feeling supported. It's, and whether you've heard of Bobby or you, you haven't used it or it doesn't work for you. Going through the emotions and the personal experiences of feeding your baby, you know how important it is to feel that connection and support.
2:48Aliza Pressman:It's everything, everything. It really is. And it's the first thing you can really do for your infant other than snuggle and cuddle is feed. It's like how we connect. It's the first thing that we offer if you're, even if you're exclusively breastfeeding, pumping and giving your partner a bottle is like a gift to them to have a moment of connection.
3:13Laura Modi:Well, I'll bring you back. I'll bring you back to the original, where did, where did it all spawn from? It sort of came from the fact that I went into motherhood with just expectations. I went into motherhood with expectations of this is going to work out. And by the way, it's also going to be easy. And society says my boobs will work and my support system will work and all of this will just work out. I don't think I had ever considered an alternative. I know I hadn't considered an alternative because when I had my daughter, I had her and then five days in found I needed to turn to an alternative and the guilt and embarrassment and shame.
3:53Laura Modi:And now I look back and I'm like, why did I feel like that? Why did I have all of this really personal pressure and judgment put on me at a time when what I really just needed was to feel okay and to feel the joy of just welcoming a baby into the world. And that whole experience just led me down what I call like sort of my gap year, my research gap year. When I had my daughter, I was combo feeding, I'd introduced formula And I found myself awake at like two in the morning doing Google searches around how to feed your baby. What's right? Is she going to be okay? Why is the formula landscape never changed?
4:34Laura Modi:Why do two companies continue to own it? Why is it that the same formula I had as a baby is the same one I'm buying my baby? It was a long research journey. And that journey just led me to a place I'll never forget. I peed on a stick for the second time and I found out I was pregnant with my second. And that was the moment of saying, I am now going to go do something about this.
4:58Aliza Pressman:Wow. Now, how many years ago was this?
5:01Laura Modi:That was nine years ago when I had my first. And it was, I'll never forget, it was like late 2017 when I made the decision to go do something about it.
5:15Aliza Pressman:amazing and so what did you do because again i can't tell you like anybody listening if you've fed an infant particularly mothers i just know that it wasn't the like it it just is vulnerable whether it's because you're exhausted or you can't figure out what will be pleasing to them or whether you were so certain that you were going to be able to breastfeed beautifully with no effort whatsoever. Or if you just like are, yeah, if you're Googling labels, it's very scary when you're like, I'm responsible for giving healthy nutrients to this baby. And I don't feel, you know, like there's an option out there, but I also can't breastfeed and all the stuff.
5:59Laura Modi:And you're, you're feeding your baby six to eight times a day. It is what's contributing to their growth and development. It is the most time consuming thing that you're doing as a mother. And then on top of that, you're sort of expecting it to all work out a certain way. And for what it's worth, I think there's this belief, you know, we can get into the whole breastfeeding versus formula feeding, but we will also forget it's so many other factors that play into it as well.
6:28Aliza Pressman:Yes, of course. And I actually, like, I so support mothers in whatever feeding journey they're on, which I know you do too. And I think that's a beautiful part of this brand that I almost don't want to get into the breastfeeding versus formula feeding because that's not the conversation. No, it's not.
6:47Laura Modi:And it's a really, really, really important message. It is so important for everyone, not just those that are feeding their baby, but their support system, their significant other, the real formula is everything else that surrounds your decision, your choice, even the availability, the access, the policies for how you choose to feed your baby. And feeding your baby is the choice. It is what you're doing. And no matter how that path works for you is the right one. And going back and questioning it and playing hindsight is not it. And it's also important to remember, even those, like you're saying, I mean, I breastfed all four of my babies for all different, all different durations.
7:29Laura Modi:Some were easy, some were hard, some boobs worked, some didn't. In fact, some of them even just weaning off was more challenging than others. And the wake up call, even through those going through my own four experiences, every single experience is different and personal. And if you will liken, if you try and to liken what your journey looks like to someone else, you will be left disappointed. It is so hard to consume. So everyone just needs to embrace their own journey. It's so true.
8:00Aliza Pressman:That should be the conversation is that everybody needs to, and having four kids is a great opportunity to believe what you're saying, which is like, they're all going to be different and it's not you. And it's not, you know, it's not like the choice.
8:15Laura Modi:It's the relationship. It is the relationship. Sure. We're talking about expectations a lot. This has been a unique insight through building the Bobby journey. There's a lot of studies on actions that result in a lot of outcomes, and those outcomes are reported out on stats. And I think through this journey, one of the things we've really come to learn is that the state of that parent, mother, leading into the journey. Like what was her expectations going into it? And it's almost like disappointment equals expectations minus reality. Your reality is shaped by the expectations you have going into it.
8:56Laura Modi:And I will tell you, I don't think one person had the feeding conversation with me going into motherhood. I don't think I even thought about it. Wow. The idea of me even adding a formula to my, to my baby registry wouldn't have even crossed my mind. Like no plan, no plan. No. So, you know, when I think even just about Bobby, one of the most beautiful things we've done is opened up the conversation and allowed those going into motherhood to start seeing maybe what reality would look like through other stories, through seeing it on social, to sort of just normalizing that it's all very different.
9:42And even as I'm saying this out loud, I haven't, I don't think I've ever fully vocalized it, but expectations is such a massive input in itself into how people result.
9:52Aliza Pressman:I mean, if you think about, yeah, those early moments with a newborn, it's so true that if you had support systems that helped you manage your expectations and helped you know that you're worthy, however it all lands, like it would change so many postpartum experiences.
10:16Laura Modi:it really would yeah and you know this is a personal story but you know I grew up in the west of Ireland I wanted to know that so I'm glad you're telling me there you go um and I grew up in a small little town in Ireland uh my grandmother had 13 children and she breastfed all of them and I just went in with expectations and the assumption that hey my lineage was able to do this. And me now having babies here in America, I just assumed it would be the same. I didn't even draw the differences of what my grandmother had gone through to what I'm going through, of which, you know, I think I had my first child 15 years after she would have had her 15, her first child.
11:06Laura Modi:So you just, you know, and like now it's, it's, I, I even again saying this, I'm almost embarrassed thinking that I just assumed. I just assumed.
11:18Aliza Pressman:But of course, how could you not if there wasn't a support system to say like, hey, by the way, this could be looking different for you?
11:25Laura Modi:It looks very different. My village, it didn't exist. It wasn't even there. I had to go back to work pretty quickly. The policies in this country are different. The entire system is different. That played a very big impetus even in creating Bobby because I started to look at how society at large had changed. It was almost the anthropology of it all. And how do we take that into account when it comes to raising our babies and feeding our babies, which is so much more than the product.
11:57Aliza Pressman:So much more than the product. But okay, along those lines, like you still have an amazing product. Yes, we do. So, and I think it's important to understand, like, I don't want to scare people that any product is like, everybody's going to be fine. They're so lucky to have food and healthy food is, you know, like I, I, this is not a scare thing, but I do think it's nice that somebody came in and said, I think there's a like more thoughtful way we can make a formula option for parents.
12:28Laura Modi:I love that you opened up with that because you would hear me repeat that as well. Two things can be true at the same time. There is no such thing as a bad product. There's no such thing as a bad formula. And you can also put out choice that maybe improves the options on shelf. And that was the goal. I don't, I look at my, my, my eldest who consumed a formula that I have now gone to better from, and she is doing as good and as great as the rest of the kids who consumed Bobby. But yeah, look, the way I look at it is science has evolved and it will continue to evolve. And I found myself reading the back of a can of formula going, why are we still using these ingredients?
13:16Laura Modi:Or why do these levels of nutritionals look like this when this science is basically pointing to it should be more optimal at a different level? And I was a crazy researcher mom. I'm still a crazy researcher. I found myself just digging into it going, why, why, why, why, why? And the reality is, is that there's no reason that it shouldn't have been different. The only reason is that no one had done it. That's wild. It is wild. And now it's like, it's been a long journey. It's been a hard journey, but I don't want, I don't want there to be this assumption that it was rocket science. It's not rocket science at all.
13:57Laura Modi:It's about coming in and saying, you know what? Natural milk sugar is lactose. And instead of having corn syrup as the carbohydrate, let's use lactose. It's saying that DHA is a nutrient that many countries say is important for cognitive development. So let's add DHA. And I get the question a lot, which is, why hadn't existing companies here in the US evolved to do that themselves? and the very reductionist response I can give is I don't think they were incentivized to.
14:31Aliza Pressman:Yeah.
14:31Laura Modi:And you see this in every industry. What would have woken them up at scale? You remember they were already serving 90 % of the market to say, hey, you know what? Today we're going to radically change our product. Right. And I hope that I'm seeing it today, but fast forward six years later, Bobby has pushed the status quo enough that you are seeing those changes.
14:54Aliza Pressman:Yeah. There are more options because you made it necessary and possible.
15:00Laura Modi:And we push the incentives of it. And that's what, that's what, that's what pushing competition looks like. And ideally the industry at large is better for it. So you fed your first baby with just, um, you, you fed, did you feed your second baby
15:18Aliza Pressman:with Bobby? Or was it your third? How fast did this happen? Yes, it was my third. I was going to say, that would be too fast.
15:27Laura Modi:It would be like, how did you make that? This was very optimistic, pregnant me. When I was third and Bobby, I put together a business plan and I drew the business plan out in trimesters. I was like, okay, my first trimester, I'm going to get this short list of things done. And then my second trimester is, by the third trimester, the product's going to be coming off the manufacturing line. It's going to be beautiful. I'm ready for my baby. And it did not work out that way. I think all of the reality of producing a highly regulated CPG product, pharmaceutical grade product came to light later in my pregnancy.
16:04Laura Modi:And it took an additional year and a half on top of that. And it was ready for my third.
16:10Aliza Pressman:By the way, I think that is good because it means like a lot. It's, you can't just, you can't just make a new infant formula. Like that's, that's a serious business.
16:22Laura Modi:It would be the wild West. If it was that easy. Yeah. And you know, I think again, let's nurture the tension between two things being true at the same time. Having a highly regulated industry can prevent speed to innovation. It can prevent new options. it's capitally intense it takes a long time and yet having regulatory oversight also gives you the safety and the confidence in the product that's coming to market and so I have a lot of gratitude for there being a regulatory body in place it's important and as a mother totally
17:00Aliza Pressman:like maybe the the business side is like oh but I wear two different hats all day every day on this Yeah. But it is important. Yeah. What did it feel like the first time you gave Bobby to your baby?
17:14Laura Modi:Oh, you know, I don't think I've ever been asked this question. Um, well, first off, Bobby is the name that my daughter called her bottle, my first daughter. And she used to ask for a Bobby. oh so it's such a meaningful word and name and now brand that to be able to translate what she used to refer to as her bottle to now being the product that I get to feed her siblings is so beautiful that's cool and you know you're asking them like how did it feel obviously a level of pride and excitement and joy to get to that place there's also I think a little bit of comfort in knowing I'm about to give a product to the rest of the country to other babies that I am willing to feed my own baby yeah that's cool it is cool and just knowing that this is something I am willing to do for my own children and continue to do.
Read the full transcript
18:22Laura Modi:Um, because I believe in every ounce of what we've developed. It's funny because I would think like most things with our kids, like we're so much more invested
18:34Aliza Pressman:than anybody else. So like if someone else is driving the carpool, it doesn't feel as good as if you're driving the carpool. And I would imagine that it's like, Oh, I made this. Like I know every single ingredient in here. I know how it happened. I know how it was manufactured.
18:48Laura Modi:like I this is for you my child like we lost sleep over the details and I mean every detail um we always say that like we're test obsessed because that product that is coming off the line that needs to be tested for contaminants that we need to make sure has all the nutritional and continue to be nutritionally intact, that is helping grow our own child. There's nothing more personal, nothing more personal. Oh my God, you're having me reflect back. It's so beautiful.
19:27Aliza Pressman:Well, it's a big thing that you did. And I think like you could have also just figured out, I don't know, like some rogue product that you just made for your family and like hoped that it was really good and high quality and not worried about anybody else. But I think this is, um, you know, it it's made for change, especially like right now. And I don't really want to get into this because it's become politicized and totally almost ruined my feelings about like corn syrup and safe food safety and all that stuff. Right. Because it's like been taken over by anti-science. But I think like in a world where anti-science is talking about some things that are actually on the right path, but like a lot of things that are absolute gobbledygook, I think it's really important to have like thoughtful, scientifically robust people talking about the important stuff related to what goes into our children's bodies.
20:35And then we can hopefully like remind ourselves, well, I know on this podcast, like there's nobody that is listening to this podcast that doesn't like science in combination with like heart
20:51Aliza Pressman:and soul and human. But like, so I think I can say with pretty good confidence that my listeners like this Raising Good Humans family is pretty into science, regardless of what their political belief systems are. and so all politics away I think it's like a weird time right now for products that are thinking about what goes into your child's body your baby's body because now it's associated with like the wrong team or something yes yes yes so and and some like absolutely non-scientific ways of looking at it so I really want to hear from you from the scientific perspective of like the choices that you made which you've already mentioned some of them.
21:35Aliza Pressman:Because I think it's still important to have these conversations, even though this landscape is so wonka doodle. I've made up two words today, gobbledygook and wonka doodle.
21:46Laura Modi:Okay. I love that you're raising this because the thing that I think has been painful to watch really over the last few months is a little bit of the fear mongering misinformation. Yeah. By the way, no mom who's just had a baby who needs that 20 pounds overweight, going through an identity crisis, questioning all different choices needs to go, hold on a second. Is this dangerous to feed my child? No, it's not. Thank you. No, it is not. And mom, you're listening to this. You are doing an incredible job and no doubt the choice that you've chosen is right for you. It's the thing that's suitable. It's affordable.
22:19Laura Modi:It's accessible, all of the rest. And all of those things are So important. Let's not forget, rewind to 2022. I say it like it's a huge historical, like back in history, it was only a few years ago. America couldn't feed babies. We got to a place where there was an infant formula shortage. And I remember in that moment, all of a sudden, all of the things that everyone was nitpicking at and this and that, what was most important was, do you have access to food to feed your baby? And when you zoom out on it all, and you look at all of the different factors that play into it, and like the science and the makeup of the product is important, and the production and availability of that product, creating the resiliency in an industry to ensure that we've got more options and we're not reliant on one manufacturer to make all infant formula.
23:19Laura Modi:and it plays a really really important role to not get lost on some of the details that I think have taken over and maybe the misinformation of what people are getting caught up on. Speaking to the science piece of it oh again I'm of heartache thinking about what people are worried about versus not so maybe I think it's worth unpacking a little bit of like where this has come from. And there's a difference between, let's say the FDA setting nutritional standards versus the makeup and recipe of a product. So I share all of this because I do think it's important to go, well, why are people questioning American formula?
24:00Laura Modi:Why are people questioning the science of formula. And here's the high level reasons why is that America and our agency has not meaningfully updated the requirements for infant formula since the 1980s. And when you zoom out, science has evolved to say, you know what? DHA is required for a baby's cognitive development and formula should have it. That is not yet being reflected back into the requirements for infant formula. And I could go through another laundry list of it. Iron levels. Science says that there's an optimal level of iron for an infant. Our nutritional facts that are coming from FDA have not yet been updated to reflect that.
24:54Laura Modi:So there's a short list of what these things are. And it is important to go, the difference between our government agency updating it versus you fearing the products on shelf are two radically different things. Thank you. Radically different things. Yeah. All of the formula that you were purchasing on shelf meets the scientific nutritional outputs that your baby needs to grow and develop. It is safe, It is high quality. And just because we need to make some updates doesn't mean that you should fear the product that you were buying and feeding your baby. Those two things can coexist. That is okay.
25:34Laura Modi:Yes. Those two things can coexist. And look, in 10 years, there's going to be additional research and science that says, oh, by the way, here's an additional thing that we've now come to learn and needs changing and updating. And as a nation or an agency, then we should make the needed adjustments then. I was speaking to someone about this last week. If you think about the sleeping, I mean, over the last 10 years for each of my four kids, I feel like every time I've had one, I'm like, hold on, should they sleep on their back, on their front, on their side? What are the rules again? Or car seats?
26:13Laura Modi:and I think when you apply the same principles to things that we learn over time the same applies to the nutritional requirements for an infant as well and just knowing that they have to keep evolving science will evolve our formula will evolve and you don't have to fear the product that you're feeding them today full stop thank you like thank you for saying it that way and also
26:34Aliza Pressman:you know keeping up with the science I think you can keep we all want to keep evolving
26:41Laura Modi:Things can evolve and they can improve. And just because something can improve doesn't make the previous less than are harmful. And we need to find a more succinct way to capture this. But this is like, this is the essence of it all. And it is so important in this moment as parents navigate so much information, so much misinformation, that they don't get caught up in it. Yeah.
27:06Aliza Pressman:I, and I don't, especially again, at this vulnerable time, like if you are feeding an infant, you are not someone to be messed with. Like do not mess with mom. Do not mess with mom. There's too much that is so vulnerable and precious that's going on for you. This should not be one of the things that causes tears. this should be the thing where you're like, I'm taking a breath. And like any, any version of this does not call into question my child safety or my worthiness. Yeah. And also here's my plan. Stunning. Hear, hear, mic drop. So thank you for, for having the tenacity to do this. Cause what a ridiculous undertaking.
27:54Laura Modi:You know, someone asked me recently, they were like, And I think our product, I call her a she, she's beautiful. And we've got many options of her for what works for a baby and doesn't. We are having innovation conversations daily. We've created what we call Bobby Labs. And we have the most incredible group of scientists, nutritional scientists, pediatricians, advisors, who are supporting on every little change that we believe could continue to evolve this, to continue to push science and make it better. And when we do, we're not going to hold back. And I'm also not going to look back at my original and my starting version and question it.
28:40Laura Modi:So we should be able to evolve as humans in the same way that our products should be able to evolve without questioning our past.
28:46Aliza Pressman:I love that. I hope that, you know, if somebody is curious about this, Can you tell us like how they can access it and, and what your recommendations are without, again, everybody is going to have a unique experience. Yeah, yeah, yeah.
29:05Laura Modi:They all have different experiences. And by the way, if Bobby doesn't work for you, then, hey, just be part of our community. And we do a lot of work outside of our product that I believe relates to every household and what a parent is going through, whether it's fighting for policy changes, honestly, whether it's just changing the conversation. But what I would say, if you are looking for a formula, definitely check us out at HiBobby.com. And the one other highlight I want to have, which we recently launched a service called the feeding room. Oh, tell us about it. This was like my second baby.
29:51Laura Modi:I was just so excited to do something about. This pained me. I became a mother. I needed a support system. And I remember finding myself calling lactation consultants, who, by the way, are the most incredible, incredible support system in humans. And they were fantastic. And they helped me figure it all out and navigate it. And one of the challenges I found was I was moving between different resources and I was really struggling with where's the holistic place to support me through feeding, not just through lactation support or not just through bottle feeding or going to a blog or a subreddit to learn what formula worked for me.
30:28Laura Modi:I needed something holistic and we've created the feeding room. So even if you're not a formula feeder, if you're not using Bobby, you can use the feeding room. You can meet lactation consultants. You can talk through your feeding goals. And we've offered a service that feels like the more holistic feeding support that I think every parent is looking for.
30:48Aliza Pressman:Every time we support each other and support mothers, especially again, at this vulnerable time, I think we are doing our part to sort of make this, I mean, just have more ease. Like everybody deserves that. Grace. And grace. And we all have to have that. And please, nobody, if you have had a feeding journey and you're looking back and talking to a new mother, don't impose it on them.
31:18Laura Modi:No, no, no, no. You know, and the question, it all comes down to the question. Next time you engage with a new mother or new parent, instead of asking them, how is breastfeeding going? You ask them, how is feeding going? That's a great pivot.
31:35Aliza Pressman:There you go. It's a little tweak that can make somebody go from feeling like judged to supported.
31:41Laura Modi:Yes. Yes. Let's not assume. And maybe, maybe it is going fantastic. Yeah.
31:46Aliza Pressman:But then it's a great time to talk about it. Like you can share how beautifully your experience breastfeeding is, but you, it wasn't phrased in a way that sets you up if you're not. Yeah. Yeah. Thank you for talking to us about this. Is there anything else that you want to tell everybody that I didn't address?
32:07Laura Modi:So, you know, you're doing something so much bigger than the product. When you start to see how people are engaging with your brand, we have what we call our like love letter channel on Slack. with the team. And these aren't like small reviews. People are writing in love letters where sometimes they don't even mention the product. What they're highlighting is how we have saved them during a very hard time or the joy that they have in reading our stickers that sit on top of the can where we give them a vote of confidence or we share a fact or a fun story or a joke. and again I think what is so important for brands today is to relate to the full customer and to the full moment that they're going through.
33:02Laura Modi:We always said at the very beginning we know we've changed culture when we can start to see that people are wearing Bobby across their chest. If they're willing to put on swag and that swag If it's a formula company, then we're doing something right. And I am proud to say that one of our most requested products right now are our sweaters. So it's beautiful to see truly the conversation change, culture change. And hopefully we look back and we don't see how you feed your baby is something that is questioned or people being judged by. And I know we'll have done our job if that's the case. Hear, hear to that.
33:58Aliza Pressman:Please note that this episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.
From the publisher
In this episode of Raising Good Humans, I interview Laura Modi, founder and CEO of Bobbie. Laura shares her inspiring journey and mission to revolutionize the infant formula industry by setting higher nutritional standards, increasing transparency, and driving accountability. We discuss the emotional and practical challenges of feeding infants, the evolving science behind nutrition, and the importance of supporting all feeding choices in a non-judgmental way.
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