Depop: $1.6 billion exit to Etsy & now he’s starting from 0 again I Founder, Simon Beckerman

26 Sep 2023 · 1 h 8 min

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Secret Leaders Podcast: Episode Summary

Episode Title

Depop: $1.6 billion exit to Etsy & now he’s starting from 0 again | Founder, Simon Beckerman

Hosts

  • Dan Murray-Serter
  • Chris Donnelly

Guest

  • Simon Beckerman, Founder of Depop and Deli

Episode Overview

In this episode of Secret Leaders, Dan and Chris host Simon Beckerman, who shares his entrepreneurial journey from founding Depop, a successful social marketplace for vintage clothing, to launching his new venture, Deli, an app for locally sourced food. Simon discusses the challenges he faced in building and selling Depop for $1.6 billion to Etsy, as well as the motivations driving him to start over in a new industry.

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Key Themes and Discussions

  1. The Birth of Depop
  2. Concept: A mobile social marketplace for buying and selling vintage and unique clothing, appealing primarily to Gen Z.
  3. Inspiration: The idea stemmed from Simon's background in creative fields and a desire to create a community-driven platform for fashion enthusiasts.
  4. Transition: Initial plans to create an e-commerce app morphed into a marketplace that enabled peer-to-peer selling.
  1. Challenges in Founding Depop
  2. Initial Hurdles:
  3. Difficulty finding skilled developers in Italy.
  4. Lack of resources and guidance in the early 2010s to build a startup.
  5. Convincing the audience of the value of buying and selling vintage clothing online.
  6. Personal Struggles:
  7. Simon faced emotional challenges, including loneliness and uncertainty, especially after moving to London alone to focus on Depop.
  1. The Exit to Etsy
  2. Sale Process: The exit was a culmination of 9 months of negotiations with Etsy, leading to a $1.6 billion sale.
  3. Emotional Impact: The process was emotionally taxing, leading to moments of unexpected tears as Simon reflected on his journey.
  4. Statistics: Notably, only a few companies reach such success, making the achievement even more significant.
  1. The Launch of Deli
  2. New Venture: Simon’s new app, Deli, focuses on buying and selling locally sourced food.
  3. Motivation: Despite financial success, Simon feels a strong drive to innovate and build, emphasizing his love for entrepreneurship.
  1. Lessons Learned
  2. Work-Life Balance: Simon discusses the importance of maintaining a healthy work-life balance, especially following the intense pressure of running Depop.
  3. Team Dynamics: He emphasizes the value of having a solid operational partner and learning to delegate effectively.
  4. Health and Wellness: Simon highlights the need for personal well-being, including mental health support and physical fitness as part of his routine.
  1. Advice for Entrepreneurs
  2. Key Takeaways:
  3. Persistence is crucial; entrepreneurs must continue despite challenges.
  4. Stay curious and open to learning—read books, listen to podcasts, and engage with mentors.
  5. Understand the balance of leveraging funding while maintaining scrappy, focused growth.

Conclusion

Simon Beckerman’s journey from founding Depop to launching Deli illustrates the resilience and adaptability required in entrepreneurship. His insights into personal challenges, operational dynamics, and the importance of community and innovation resonate with aspiring founders.

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Contact Information

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Sponsors

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This episode serves as an inspiration for entrepreneurs navigating the complexities of starting and scaling businesses, reinforcing the idea that success comes with continuous learning and resilience in the face of challenges.

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Transcript

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0:04Continue, continue, continue. Close your eyes and continue. It's like you're going around the track or you are walking into a mountain and you have an objective. reach that point and you are tired, continue. Never stop. As an entrepreneur, one is unemployable, maybe doesn't have any money. Those are motivations to make them want to continue. Welcome to Secret Leaders. Today, I'm with Simon Beckerman, the founder of Depop and now the founder and CEO of Delhi. Simon founded Depop in 2011, a popular social commerce app for peer-to-peer resale of clothes and accessories. Depop gained immense popularity among Gen Z consumers, offering a curated platform that combines elements of Instagram and eBay.

0:54Fast forward 10 years, and Simon sold Depop for$1.6 billion to another huge player in the game, Etsy. Now, he's the CEO and founder of Deli, an online marketplace supporting locally sourced food and drinks. So Simon, welcome to Secret Leaders. Thank you for having me. Mate, I'm very excited to have you. I've been a big fan of Depop for a long time. I think the right place to start is understanding a little bit about the Depop story. For anyone that's living under a rock or not a Gen Z or not into fashion or just doesn't understand apps, you know, let's say that this is for my mum. Tell me what Depop is.

1:31So Depop is a mobile social marketplace for people who want to buy and sell mostly vintage and unique clothing. It's gained traction amongst the younger audience, if I may say so, in a sort of way, contributed in making vintage, buying and selling vintage fashionable, pun intended. Yeah, got it. Okay, so let's get into the nuts and bolts. Like, why did you want to create Depop? What was the urge? So I was at the time in Italy. I was born and raised in Italy. So despite my English name. Oh man, a good Italian name of Simon Beckerman. They must have really expected that. Yes. My dad is British. He was born and raised in London.

2:21And my mom is Italian. They met in London before I was born and went to live in Italy. So I was born and raised there. And I've studied in the creative fields all my life. So art, industrial design at university, as many founders do, I dropped out university because I needed to work. I don't know whether that is a lucky thing or not, but in my case it was. And so I start before Depop, I co-founded with my brother a creative agency in the late 90s in Milan. We would do brand design amongst the first internet websites in Italy. and creative things for companies in general. Then we co-founded together a fashion and music magazine called People in Groove.

3:09That one went on until more or less 2012. During that period, we also co-founded a sunglasses brand called Retro Super Future. That brand is still going on as today. My brother is running it from Milan. The magazine, Music and Fashion Magazine, was aimed at discovering all the new up-and-coming and most interesting talents in these fields and bringing them to the people in Italy. So Depop was born out of, let's say, 10 years doing a website, doing the magazine and doing the sunglasses, learning how to build communities, how to build in a sort of way brands. And the idea came because we wanted to build initially an app where the people who read our magazine could discover and buy the very unique and super inspiring fashion pieces that we would feature in the magazine.

4:14As I was designing it, basically, I don't know exactly what made it happen, but I describe it as a brick that fell in my head. At a certain point, I realized that we could open it up, make it a marketplace and allow all these young or new generation people use that to sell their own items too. So not just us listing stuff that we would feature in our magazine. So that's how the Depop idea came to be. I was basically drawing this app, which was supposed to be like more of an e-commerce, on my desk in Milan. And it was late night in, I think it was 1am. And when the idea came, as I was drawing, I remember picking up my phone and calling my soon-to-be wife and then my mom too and telling them about this idea.

5:09I was like, hey, I've got this incredible idea. I think this is going to be big. I want to do it. I had this, as I said, brick that fell on my head. And yeah, so then I basically decided to do it. I agreed with my brother that he would take on the magazine and the sunglasses. I would focus on the app. So I found this incubator in Italy who was investing at the time in the first apps coming out of the country. It was the equivalent of, let's say, Y Combinator, but in Italy. It's called H-Farm. So I went there. I presented the app. They liked it. And I already had a little bit of a career behind me because of the magazine and the sunglasses.

5:58So they trusted my ability in building the community and the marketing strategy and all the tactics that I had in mind in order to launch it. That's it. I built the first app in this campus, which is near Venice. Then this was between end of 2011 and end of the summer of 2012. and then I moved to London and built the team in London, which from four people ended up being, I think at the moment of the exit, it was 450 people or something like that. And the accelerator that you joined in the first place, they got equity? They had equity, yes. So they're happy? They're very happy, yes. Good. And I've got to ask, what's your brother's name?

6:45Daniel. So how did the equity split work? And obviously I'm asking, I'm not trying to get your brother to, you know, not love his own brother anymore. But I've heard of these things happening a million times over. You go work on this and I'll go work on that. And, you know, if the thing that really takes off is the thing that the other person doesn't have the equity in, but they were left holding the baby, that can be very difficult. Doesn't sound like that's what's happened, but tell us. Well, we split the companies, not the equity. So basically, when I decided to move on to the app, we agreed that I would sell basically my equity to my brother of the other two companies and he would continue running those.

7:25The magazine went on for, I think, another year. So I left in 2011 and the magazine continued to until 2012. But the sunglasses business was going so well that my brother decided at that point to just focus on the sunglasses business, which is still going well as of today. We do share an investor, but we didn't share equity in Depop. So what we're gathering from this is you definitely chose well. Maybe, but if we think about it money-wise for today, yes. I hope my brother can do an exit too soon. His company is on the path to becoming very successful. But I would say given the difficulties, as you might have alluded in working with family, I would say one of the prizes that we both won was a little bit more of freedom.

8:22When you work with family the roles are never well delineated so there's a lot of arguments and it's challenging so I think that freed us all from being able to run our companies and in the best way we we think we thought was I managed to make Depop a success he is managing to make the sunglasses company a success so yeah it's a win-win in a sort of way yeah I think that makes sense actually right Like the biggest chance that you had was to separate, not to stay together. And actually, I mean, I don't know. I don't remember the stats, but a majority of reason, I think it's like the number one reason companies fail is the founders.

9:06The founders just fall out or something happens with them. They just can't get on. And like you said, well, you didn't actually say this specifically, but when it's family, you're never just partners. There's always the history. There's always the unsaid stuff. There's the argument that happened 15 years ago around the dinner table that's kind of lodged there somewhere with resentment subconsciously you're not even aware of it so I think yeah better better that you guys are able to focus on your own yeah absolutely actually what I didn't say is that the phase where my brother and I were separating was really really difficult it was quite painful that's when I started also seeing a therapist because separation is always difficult.

9:49And when you separate from your family, from a family business, I think it's one of the most difficult separations ever. So there was a lot of resentment between the two. We started to bring up stuff that happened when we were kids, you know, parents. I'm the bigger brother. He's the smaller. It's not nice. So for a few years, we had difficulty in talking to each other now everything has gone back to nearly normal so or what what is considered to be a good normal but it was a difficult moment yeah yeah I think relationships are so so difficult they require work on both sides and then business relationships are complicated enough without throwing in the family dynamic too absolutely absolutely I now say to anyone do not do any business with your family.

10:44I mean, what about with your wife? So my wife, what about with your partner? What do you do you feel like that's different? Because you're starting a new life together versus you've grown up in an old system together? Do you think there's a difference? Or do you maintain that advice to others? I do maintain that advice, but also for another reason, which is that in my previous company, when I was doing it with my brother and my parents, because my parents were working in the company too. My dad was selling the advertising for the magazine and my mom was keeping all the finances. So it was a fully fledged family business.

11:20And I also, at that point, brought in my previous partner and she was part of the team. She did great. Her contribution to the magazine and the sunglasses was really incredible. She was running parts of the community and she brought in all the celebrities and the influencers so she did a really good job but it was at the same time very very difficult to a point that when I then we separated for other reasons but then I met this woman who became my wife just before I started Depop so she we met when I was still at the end of the magazine period and I made it a point to myself that I would not involve her officially in my businesses.

12:09And I would be careful every day coming back from home to talk about, make it too stressful for her to cope with the dynamics of running a startup, especially after I learned how complicated it is to run a company with a VC kind of system, which requires moving very fast, very big ambitions, and a lot of nights up. And this was your first time, right? This was your first time raising money from VCs. So I guess, you know, a different kind of journey with Depop. Yes. So when I met these people in Venice, they were not really VCs, they were incubators. So they just invested a little bit of money, sort of like Y Combinator does.

12:56And then they had me there in their campus, building the app, teaching me how to do apps, which was very nice. It was one of the most amazing experiences I've ever had, if I may say so. And during that phase, every day, we would have potential investors coming in, we would pitch to them. And at a certain point, when we were ready to go for the next round, someone from Balderton Capital, which is a very big VC firm in London, they are the ones behind Revolut, for example. And he came to HFarm to visit and see some startups, and he is Italian. So we immediately had a connection, and I pitched the app to him, and he decided to bring it to his group who decides who invests and the partners, basically.

13:49And they decided to invest a seed round in Depop. And at that point, I decided to move to London when they invested. This was my first time. When I started Depop, I didn't even know what a VC was. So everything was completely new. I didn't even know what a backend was. so yeah and you were busy designing right you got that italian flair so you were busy designing the app and keeping the the look and feel the front end as we would call it obviously in the tech world that was your remit right yes so what i did was i studied as much as i could ux design because coming from an industrial design background i thought that could be the part where i could do best although I had experience in building brands and community but that would be my main role so I decided to make sure I would design the best app I could and at the same time Hfarm would help me out in taking care of all the finances in teaching me how to fundraise we had some partners in Hfarm who helped helped me to do the all the decks and these kind of things and so when it came to pitch I was more or less ready.

15:06Got it. With the Depop journey in general, you know, you ended up selling for 1.6 billion. However, sure, it wasn't a straight journey up and to the right the entire time. So talk to me a little bit about the clear challenges. What were some of those moments where it just didn't necessarily feel like it was all going to work out? Well, some people call these near-death experiences in startups. No, we can read about it a little bit in Ben Horowitz's book, which I mention very often because I think that book reflects... That's the hard thing about hard things for listeners. Yes. And I think there are multiple of these.

15:50So initially, I would say if you're a first-time founder, you don't know many of the dynamics of how to build a company. Nowadays, probably you can have a lot of help by reading online. And there's also ChatGPT now who can help you out, which I think is very useful. But at the time, there was not many resources. That was 2011 on how to build an app or even how to build a startup. I remember when I decided to come to London, it was still a battle between which one was going to be the city in Europe that would have the crown for the place to go and build your startup between London and Berlin. And so challenges are a lot.

16:31I would say, first of all, building an app that works is a big challenge, especially in Italy in 2011, finding developers who are experts in doing mobile, that was impossible. Mobile has some different kind of skills, for example, in UX design. and again, sorry if I continue to say it, but especially at the time, internet connections were slower and people had less data available for them every month. So developers and designers had to figure out ways to build interfaces that loaded up in a more optimal way. And so those kinds of things were really difficult to find in Italy. But I guess in Europe in general, as of today, it is very difficult to find UX designers, which are really good in the UK too.

17:21So that is a big challenge. Another big challenge would be as you move along, you go through this phase where you need to find what you call product market fit. But then how do you define product market fit? And how do you know when you reach that? Now you would say, for example, certain kind of metrics, certain kind of KPIs would be the ones that you choose in order to define what that means. and then you measure the traction of those in time and you see whether you're moving towards that. And then when you're close to that, maybe you want to go fundraising and you have those numbers and the investors can see that.

18:00But at the time, you know nothing of these kinds of things. You don't exactly know what you're doing, what the audience is going to be, especially with Depop. Depop was an app where people could buy and sell from their pocket, which was a first. When I started Depop, You couldn't even list for sale on eBay on the app. You could only do it on the web. At the same time, you're trying to crack a new market, which is the market for used fashion. Vintage now is a cool thing. But at the time, to buy vintage, you would have to go into a vintage shop somewhere and rummage in baskets full of smelly clothes.

18:36The experience wasn't the best. And so how to explain to an audience, to the world, that people in the future would want to buy and sell vintage clothes from their wardrobes and from their pocket in an app when apps weren't even a thing at the time. Now, Instagram, when I started Depop, Instagram had 10 million users, which was the biggest app probably ever. So that was a big challenge. Another personal challenge was me moving to the UK. I decided to move to the UK on my own to do this thing. I didn't give myself a big salary. So I was living in a studio apartment in Spitterfields near Shoreditch.

19:21My girlfriend still lived in Italy and we used to meet once every two weeks or once every week if we were lucky. And I remember every, she would come on a Friday and on a Monday morning, we would go out of the house together and we would split. She would go to the airport to go to Milan. I would go to the office and imagine someone going to the office on their own with no money. Obviously, we were backed by VCs, but at the same time, we didn't have a lot of money in the initial phase. I think we raised something like 500k in the second round. You didn't know whether it was going to be successful.

20:03And it was very, very difficult. I remember crying many times on Monday mornings and even calling my mom. And I'm saying calling your mom when you're 40, crying because you don't know what you're doing and whether what you're doing is going to be successful. And also, usually, as you might know, founders are people who are, Mark and Justin said this, unemployable. That's why maybe they end up being founders, because they know that they wouldn't be able to work in a company. And so basically, I think that that makes also part of the drive in building a company, which is that if you're not going to make it, you're going to be under a bridge.

20:43So it's either you do it or you or you're I don't know, there's no alternative. So that's probably the biggest challenge, the coping with this uncertainty for many, many years and not knowing whether you're going to make it or not. And how do you deal with the uncertainty? Does it become part of your identity? Do you sort of brush it off when everything has gone well in the past? As in, you're through the exit, you get to reflect? Did you have like a bunch of pent up emotion that started just like express itself and release like some weird behaviors you just didn't even know you had in you because you're basically carrying all this sort of like pent up trauma or you know, can you explain anything that you experienced?

21:29Yeah, sure. Well, the exit lasted like nine months or something like that. I think the first contacts with Etsy were in the summer of 2020. It lasted for nine months. And these were nine months, quite stressful nine months, obviously, because you've got someone interested in buying your company. and you always have this thing in your head which is let's say statistically out of 10 startups I think Jason Calacanis said this in his book Angel seven companies fail one makes the money back another one returns the money for the seven who failed and there's only one left which succeeds and we don't know how much of a success that one is, which is already difficult per se.

22:19But then if you think all the other seven or eight founders who are left, they worked really, really hard for many, many years going through all of these uncertainties and trying to be successful. And then they end up not being as lucky as I was doing an exit. So I guess this might be very traumatic already. So when I was going through these nine months, I was thinking, let's hope that this turns out and works out because all these years, you know, it's been so difficult, so stressful. and it would be really nice if it could end like this. So these nine months were, the first phase were conversations with the board, whether we want to go through this or not.

23:12What were you planning for the business otherwise? Yeah, we were already hiring for potential IPO maybe because I think we sold when we were nine or 10 years in with the company. and so we were more or less reaching the end of the road for a VC, or the first ones at least. And so the two options were exit or IPO. And so we started having these conversations with the board and then we decided to move on and see where this would take us. We started working with Credit Suisse for investment banker. They came in and they did due diligence And the idea was that they would give us a rough ballpark of what we could achieve, whether we would exit or IPO.

24:01And the amount that came out was already quite substantial, more than Unicorn. So at that point, we said, OK, let's continue. And so we went to Etsy and we told them, we are happy if you want to make us an offer. And so they made us an offer. We decided to start negotiating around that offer. It was very, very tough. And keep in mind, all of this lasted for nine months. We negotiated twice. I think we did a couple of back and forths. And then we ended up at 1.625. And it wasn't, to go back to your question, I think we were psychologically prepared by the end of it. So the moment that the exit happened, which maybe that could be when we signed the pieces of paper or someone could say maybe when the money is in the bank, that was a month after the decision had been made to accept the offer and their due diligence had happened.

25:10happened and so everything was okay to close. But the most difficult moment was, or most intense moment, well not difficult, the most intense and emotional moment was the last board meeting when we had to vote whether we wanted to sell or not. And when we all voted, when at the end we decided to sell, I remember having one week where randomly every couple of hours I would start crying. so I was at home doing my stuff already starting to work on the idea of Delhi and I would like start thinking about Depop about one aspect or another and I remember many times looking at my wife and starting to come into tears and say to my wife Chiara I don't know why I'm crying but and this would happen like every two or three hours for a week it was really crazy I think it's more or less like when you have a baby and then this you grow this baby and this baby then becomes a teenager they have their difficulties as a teenager maybe they start dating someone that you don't like or maybe they start taking drugs I don't know and then you start having doubts whether they're gonna make it in life and then at a certain point they find a really good partner and you are there at the wedding in the first row and they say yes and you're the parent classic crying I think that would be the analogy okay so uh Etsy is the uh the chosen partner for the next stage of your child's life okay so the day it happened what was that like what was it like knowing that you've built and sold a company for 1.6 billion dollars that your fortunes forever both literally and metaphorically will never be the same what does that feel like well that's a very good question i i think it's multifaceted answer i would say when you build a startup you build it for probably two reasons one is you have a vision you like building stuff you want to see that vision fulfilled and the second reason is money one cannot hide that you do a company like that also because of money because the stress of building a company like that is so intense that you need to aim for that if none other because you know that when this is going to be finished you might want to not work for a while because you need to recoup some of the energy.

27:48I didn't end up not working for other reasons, which we might touch upon. But I would say, first of all, I'm going to start money-wise. The idea that you... I grew up in a family which wasn't always going well economically. We had a lot of roller coasters in our lives where my parents were in and out of jobs and we for some periods in our in our lives my brother and I didn't have a lot of money I remember there was a time we used to live out of the city and we the only way to go to the to school was to my mum had to drive us to school and we were such in a difficult situation luckily it was just a few times but we couldn't we couldn't do petrol to go to school, which was weird to say today, but it was the case at the time.

28:44So the idea that now I don't need to worry about that, that is one of the most amazing feelings ever. I think there is no day, there isn't a day that I wake up without thinking how lucky I am economically, that I can do anything I want or nearly anything I want, but all the things that I would like to do, I can do. I don't plan into buying 100 meter yachts or guns. I'm sure you buy all designer clothes now though, right? Sometimes, sometimes. Yeah, this is the interesting question I just realized has popped up in my head. So you're Italian and English. So you have a good natural understanding of, let's say, luxury fashion.

29:34That's very much part of both cultures. But you built and sold a secondhand marketplace. So when you can buy anything in the world without actually thinking about it, what do you choose? It's a mix. Sometimes I buy new stuff. For example, I recently bought a secondhand Ralph Lauren shirt from, I think, early 2000s. Really, really nice. Sometimes I buy new stuff. I like to buy stuff from young brands, up and coming brands. although I did, I haven't bought it yet but I did decide I want to buy something from like a very luxury brand for example, there's this Italian brand called Prada which makes really nice men's suits which I really like oh, there's this brand called Loro Piana this is an incredible Italian brand it's a small brand, smallish but I think it in my case I didn't start spending money from one day to another it it's it's a slow process even as of today I I I some some things I have difficulty in buying because I'm still used to thinking when I didn't have money so I think that's a good thing by the way my wife and I always talk about it and being frugal sometimes helps us to keep the feet our feet on the ground So most of my money is in a private bank.

31:05What we did splurge in is we bought ourselves a nice apartment in London and we don't save in restaurants. So when we go to a restaurant, we see a nice bottle of wine. I say to myself, Simon, go for it. It's your. And just in terms of like the, I guess, transition, right? So you sell a company for a lot of money. You're then an employee again, but at a much bigger company. So how long did you have to spend at Etsy? You know, what are your reflections on post-exit? Was it challenging in a good way? Was it challenging in a bad way? I mean, growth is growth, but I'd love to know your personal take on what that was like for you to have gone from owner to not.

31:56Actually. In control to not. I was not asked to stay and work at Etsy. You got lucky. I got lucky. But the reason is simple. Two and a half years before the exit, I had left the day-to-day job at Depop because Maria, the CEO at the time, had finished, more or less finished to build the senior leadership team at Depop. So my role at Depop when Maria became CEO was to sit next to her and help her on building community, the marketing, some aspects of the product and the brand. And I've done so for a few years since she was CEO. But also one of the things that I was supposed to help her on was build a leadership team.

32:44And the goal was once the leadership team is built, they can run the company on a day-to-day business, on a day-to-day. And then I would decide whether I wanted to do something else at Depop, similarly to maybe what the founders of Google did when Eric Schmidt became CEO or leave. And so some of the things I could have done at Depop, maybe launch other kind of products or go and launch in a new country. I was asked whether I wanted to go and launch in South Korea or Japan. But at the time, I thought that Depop was going through a phase where it needed to focus on building the playbook to launch in the US.

33:26It wasn't necessary to create new kind of distractions at the time for the company. So I thought maybe this is an opportunity for me to say, I'm going to take that break. Maria can continue running the company. I'm going to be around if she needs me. And so I left the day-to-day. For a year, I was around and they called me very often. The year after that, a bit less often, although I did continue to travel the world for Depop at events, doing interviews and these kinds of things, panels. So that's why I did not take a break after Depop before starting Delhi, because I sort of had a semi-break.

34:09in those two and a half years although thinking about it afterwards I maybe I should have taken like a full complete even mental break because those two and a half years I did not fully work at the company but mentally I was still in it fully okay so you I guess had the opportunity to live the founder dream which is exit a company for a lot of money have cash in your bank account and not have to slave away working in a new culture, figuring out how to make sure that this thing doesn't collapse. And that in itself is like most founders dreams because most founders, you just said earlier, Marc Andreessen says, you know, founders are terrible employees.

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34:56Like they cannot do it. And yet for most founders, one of the core goals is to sell your company to another company, which in itself will make you an employee again and give you a boss. So there is this weird cycle where, you know, mostly this rebellious and radical group of people who think like, I'm actually too scatterbrained and too unfocused to ever be a good employee, but I'm a good general, jack of all trades generalist who could be a CEO and manage a whole bunch of different things. certainly from a startup point of view, getting it to a certain point will one day most likely have to fall in line.

35:30And that is one of the reasons I think why so many of those stories go so badly, because it's just not part of the character, right? There's that certain type of character that founders, entrepreneurs, and sometimes CEOs, but certainly founders and entrepreneurs have, and it just doesn't lend itself well to responding to authority from above one way or another. Yeah, true. That's absolutely true. I think that would be, I wouldn't call it a nightmare because when you exit, there is no nightmare. You've been successful. You've had a lot of, you made a lot of money. Champagne nightmare. Champagne nightmare, a golden cage in a sort of way.

36:12Yeah, a diamond disaster. Yes. But if we look at the statistics, A lot of times this happens, whether it's Steve Jobs at Apple, whether in his case, it wasn't an exit, but he was he stepped down as CEO. So basically, he became an employee of his CEO, whether it's Elon Musk with PayPal, whether it's the founders of Instagram, WhatsApp the same. team even Depop Maria did not do the full three years no so Maria did not found Depop with me but I think in the course of the years that she worked with Depop it was as if she became a sort of co-founder because she the intensity and the end the the the the adventure that that is building a startup, even at those stages, it feels a bit like that.

37:09So you sort of become that kind of person. And I think I was very, very lucky. You asked me a question earlier, which is how do I feel? I'd answer the money part. The second part was I have to pinch myself every day also thinking about the fact that we built a company that exited for that amount of money. But also if you think of how few companies have managed to do that. I was reading a statistic the other day, which I cannot forget anymore now, which is there's been something like 63, 64 unicorns in the UK. Out of those, only 17 ever exited. And of those 17, two only became unicorns, gained unicorn status at exit.

38:00And one of those two is Depop. So that's, yeah, that's really incredible. Sometimes I can't believe it. And so that's the thing that makes me really, really happy, most happy of everything, amongst everything. Yeah. So I'm assuming when you were first raising for Depop, it was hard, you know, like it is for all of us, you know, VCs turn you down, people turn you down, etc, etc. etc what's been your plan uh for delhi so tell us a little bit about i guess what i'm interested in here is two things one the transition period um so i'm interested in what do you do when you leave a company and you now have so much money that you could do anything firstly like why like why even bother doing anything ever again like how long did it take you to learn that you had to do something Yeah.

38:50And secondly, like actually does having lots of money make it harder? Because as we often understand, having too much choice isn't actually too helpful. And money gives you the one number one thing that guests say on the show is that the one thing that money gives you is choice. You choose whatever you want to do in the whole entire world. And sometimes that can in its own weird way be a cage. Yeah, I think I often get asked what mistakes I did at Deepak, which I didn't do at Delhi. I'd like to answer by saying there are always new mistakes that one can do. So maybe some mistakes I didn't do at Delhi, but others are new and I learned them during Delhi.

39:29And this is one. So I was very lucky to be able to raise the money that we needed. with Delia I have a co-founder Marie that also comes from Depop and she fundraised with me and we raised more money than many companies would raise if it was the first time not at a seed investment and we raised the money how much did you raise we raised seven and a half million I I think 7 million pounds, 7, yeah. 7 million pounds seed. We raised one and a half million pounds initially from HV Capital and then another 6 million between HV and Bolderton. I've always wanted to know this, Simon, let me interrupt you.

40:18Why not just invest it all yourself? Like that must've been tempting. Yeah, so this is actually what I was alluding to. raising a lot of money makes you a bit more complacent you you think you know what you're doing because you've had you've been successful and then you've got the money to do it and what happens is that you start spending more money hiring more people building a bigger team and what I've learned with Delhi is that this is counterproductive into building a startup at a very, very early stage when you're looking to find product market fit. Product market fit is achieved when you are four people, five people around the desk working together full time with little to no money, which gives you the, allows you to have that bias to action, which makes you want to find the solutions to all the problems as fast as possible because you don't have any money and so on and so forth.

41:24So that was a problem at Delhi. And if I could go back, none, without taking away from our fantastic VCs, obviously they are an incredible firm, both of them who are helping us out a lot and are definitely going to be useful in the successive stages. So having them on board as part of the family now is useful. But if I could go back, maybe I would invest my own money, build the prototype find product market fit and then go out fundraising yeah okay great answer thank you for sharing i suppose the other thing as well is i think no matter how wealthy you become you will always still be conscious of spending money so when it's all your own money let's say that you were making decisions that were like well simon needs to stick in another million quid now you probably think twice and be like well hold on a second can we be scrappier about x y and z I don't want to stick in another million quid just because we can't be bothered to think this thing through properly and so that in itself like even if you were a billionaire yourself I still believe every million quid you'd need to put into the business you'd still be like wait a minute this doesn't seem like a good business decision so you'd have more checks and balances in place yeah yeah definitely then the next company I'm gonna do if there's gonna be a next one I'm gonna put my own money in it to begin with and I'm going to set myself some rules which is that it's going to be only a few people in a room for six to twelve months building prototypes and testing it out before even thinking about building a company around it.

43:05So can you explain what Delhi is like why did you want to start this business and I guess you know coming back to the previous question You know, this fascination I have, which is like, you've made more money than you can do anything with in your life. You could choose to do anything. Why aren't you just flying around the world on private jets, staying in private islands, like just chilling for the rest of your life, doing talks, inspiring some people, telling them the stat, you know, that is going to elevate you in any room that you walk into. You could be doing that. So why aren't you? Good question.

43:36First of all, I like building companies. I like having ideas and thinking about building a product around those ideas and finding a market. It's basically building. I find my passion in doing that. I observe the world around me, ask myself a lot of questions, see whether some of the problems that I come up with are being solved or are being solved not in the best way and ask myself whether there is an opportunity to build something there. I like building teams in a world of remote working. I love going to the office every day and being together with the team and having the experience together with them.

44:20So that's one reason. About traveling the world, I think I've made a mistake. I should have taken a year off. My wife and I have a dream, which is to travel the world for 12 months and do 15 days in 24 different cities. So choose 24 cities, go 15 days in each city, discover the city and do that for a year. And then the second thing I should have done is maybe build a family. We don't have kids yet, but I'm approaching my 50s now. So it's time for me to build a family. That would be the second thing I would maybe do. But Delhi came and I decided to jump on it. my wife uh thank thank god she accepted she is not unhappy about it uh she enjoys delhi too by the way she likes the idea she gives me a lot of advice we talk about it a lot and so uh that's the reason why i decided to do it but like what do you mean delhi came as in i i'm listening to this as someone who's hearing this stuff for the first time too right so i'm trying to get in inside the mind of my listeners again you've got you can do anything in the world just work super hard for a long period of time and you're one of the rare cases of like really fucking made it not just like made it you really fucking smashed it and you and your wife have this dream of doing this thing which for many years in your life seems like a dream and now it's not a dream how could something like delhi suddenly pop in and be like that's more interesting like not to challenge you but like Like literally tell us, like, how does that happen?

46:06Where did Delhi suddenly come from and distract you away from this like amazing sounding plan? So Delhi was an idea that I had a year after I started Depop, actually. I was in London and I saw all these corner shops which carried all these food products by the major big food conglomerates. And I knew at the time that obviously the whole topic about eating more healthy and what sugar and processed food is doing to us was already starting to surface. Then Netflix started publishing all these documentaries and this became quite a big thing. And I, as I said, the observer that I am, I started noticing how this was going to become a thing.

46:55and then seeing Whole Foods in the US and Ear One, which is a big chain in California. And I thought maybe there is an opportunity to build an app where people can have the experience of buying in a, like if they were in a small deli, but in their pocket and buying food, which is better than the food that they can buy at Tesco's or these corner shops. And so I envisioned an app in a similar way that I guess if we can have a loose comparison, when Monzo and Revolut came to be, they envisioned how it could be to have a mobile banking experience, which by means of being mobile, it could be so much better than the web counterparts from the other banks, but also the features that they have more tailored for the younger generation.

47:47And so that was an idea I had in 2012, which I never did because of Depop. Then when I left Depop before the exit, I started thinking, what do I do next? The Depop exit wasn't yet in the radar. And so I started thinking about Delhi. And at a certain point, I think this was just when Depop was beginning the exit process. I asked the board whether I could do Delhi. They would give me permission. They said yes. And Lars from HV Capital, he said, I really love the idea. I, if you do it, I would love to invest in it. And so I said, okay, let me start it. And Lars invested. And then when the exit came to be, I asked myself, I did not spend much money on Delhi at the time.

48:40So I could have said, I'm going to give the money back to the investors, the one that I spent, plus the one that's back in, still in the bank. And I'm going to do what I said with my wife and so I sat down with my wife we had a conversation and we decided that we could postpone our trip since Delhi had started already and continue Delhi anyways very stressful I'm probably I would have not done that but at the same time I'm super happy that I've done it anyways because Delhi is another adventure that I'd like to see the end of. So a typical startup journey I say this to every entrepreneur that I mentor or speak to expect a minimum of 10 years stop messing around we're thinking about the first two years the good ones go for 10 years so bearing in mind that you built Depop in your 40s you'll be building Delhi in your 50s the question is what have you learned from your first experience about how you want to run the business culturally for yourself time management big teams small teams like what are the lessons what are the things you're changing this time around and bear in mind you're going to be a 60 year old when i talk to you about this exit so let's hope i can do this in seven years instead of 10 maybe maybe my experience i'll speak to you at 57 then we'll have a chat yes let's do another podcast at 57.

50:09First of all, I decided to have on board someone with me on my side so we could share the successes and pains, but also because I thought at Depop, I did not have an operational kind of person next to me, someone who is more pragmatic, who can understand how to build a business and sit next to me building the strategy and the roadmap. So I've asked Marie to join me from Depop. She had left Depop. Marie at Depop, she ran all the international markets and at the end she also ran the UK. So she expanded Depop into many countries. And so that's the first thing I decided to do, to have her next to me.

50:50The other things I decided to do are many, many small things here and there. But I think, as I said earlier, many of the things that we did at Delhi were different than we did at Depop. So for example, we started Delhi thinking that we would build a marketplace, but then food being food, we learned that at Delhi, it is better if we build a logistical operational side where we handle the food. So Delhi is becoming more of a warehouse operations but yeah I would say that would be the number one thing the second main thing I've actually the big second big thing I've decided to do is to take care of myself a little bit more body and mentally so I've started doing well it began with Bolderton offering me to join a wellness program that they launched i've seen it yeah they just launched that yeah so that wellness program included a gym so i have a pt uh that is sending me exercises on an app that i do every day then there's a performance coach and a health coach and those three figures have been very instrumental for me in the past let's say six months since the beginning of this year maybe eight months.

52:26And that has completely changed the way I handle and manage my day-to-day life, because going to the gym every morning, taking care of myself, eating more healthy, not drinking alcohol during the week, having a coach to talk to, all those things are really, really important, to the point that after doing them, I do recommend any start-upper to do it. It's fundamental. yeah and what was your general work-life balance like attitude like you know I often say there is no work-life balance there's just life so try and enjoy the work that you do yeah but are you a clock up at six kind of guy are you and actually you know leading question of course but I would say on a personal level you know I get asked a lot what's changed since you became a dad I've got a two-year-old and so this might be future advice for you yeah what's changed is like with all things in life you basically try to figure out your priorities and when you have a child maybe ideally hopefully you say all right my child is now my priority not my business so something shifts never had that before my business was always my priority over my relationships so business number one yeah and the problem with that uh is two things one you don't create your own boundaries so you're not like oh i need to stop working at some point i found personally if i had energy and i wanted to do something um i wanted to go and solve a problem so instead of watching netflix i'll go work on my business and it doesn't matter what time of day it is or what day of the week it is i didn't create those own boundaries for myself and two is parkinson's law which is actually when you have enough time and you know that maybe there's seven days 24 7 like you don't really have your own boundaries stuff will just fill that time so in a way you're you're not more effective you're actually less productive you're just spreading out a lot more I found yeah now the difference is having a two-year-old I do every single bedtime and bath time possible there are rare exceptions but generally speaking I do them all I finish work 6 15 I do bath time and it creates a hard stop and I haven't found myself to be less effective I've actually found myself to be more effective or as effective in a shorter period of time yeah and that's been a really interesting lesson for me.

54:41So I'm wondering, you know, if you've created any new rules starting Delhi from where it was Deepak, the pressures are different for you now. And also if that resonated. Yeah, it does resonate, actually. I think when you start exercising some discipline on your time, you end up being able to do the same amount of things in less amount of time. One could argue that if we were Elon Musk, then the extra time that we have, we would do the same and multiply that. But I bought his book the other day. I still have to start reading it, but I'm really curious to know a bit more about how he can do that.

55:21Having said so, for more normal kind of people, maybe like us, I think that I don't have a kid and I ask myself every day, how will it be when I have a kid? But what I do is, as opposed to Depop, I do provide myself with some hard stops whenever possible. For example, it's rarely the case that I work after 8 p.m. in the evenings. Maybe I do some emails. I do Slack here and there, but work in front of the computer, I don't do that a lot. Since I started doing gym, I go to the gym at 7am every morning, finish at 8. That hour before that, I used to use it for either emails or reading the news and informing myself of what goes on in the world.

56:15Have I lost some productivity there? Maybe with some emails. definitely I've lost some time for learning or getting informed what's going on in the world so yeah it's it's a tricky one I don't know work-life balance is a as you said is a very tricky word I would say when people are too strict with that I wouldn't I would say maybe that's an indication could it could even be an indication that maybe they're not enjoying their their work so much. There are some people that, you know, maybe at 6pm, they switch off everything and they do not reply to messages for work and stuff. I would say it's not going to kill you if you keep Slack open and you see if there's any urgent message.

57:05No, it's not going to kill you if you check your emails at 8am when you wake up and you're having your coffee. So work-life balance for me is not a thing. Maybe what's important is that you observe yourself and see whether you need a rest. Rest maybe is the best term. You go by the day, when you feel tired, you stop. If you have kids, maybe obviously you want to take time for your kids. Marie has kids, she goes home at a specific time every day, but then when she took care of her kids, maybe she jumps back on Slack. I guess what I'd love to know, coming to the end of the interview, and thank you, that has been so insightful and so many good things shared.

57:55But obviously, you've done a few different businesses. And throughout each business, you'll get different kinds of feedback, giving you opportunities to learn how to improve as a leader, how to improve as a colleague, how to improve as an employee. And so those feedback loops, presumably, been pretty helpful for your personal growth. Question is, what is some of the most helpful feedback that you've had at Depop? Maybe stuff that actually identified your blind spots, things that you weren't even aware of that were causing issues, the things that, you know, we're all here to talk about how amazing we are, but I'd love to know what some of the things that you found out in your life you weren't so amazing at and how you've used that reflection to be a better leader at Delhi.

58:39When we start doing anything, I think it's called the Donner-Kruger effect. It's that kind of cognitive bias where you start something and you don't know, your confidence is high. I can't remember exactly. Yeah, the less you actually know about something, the more confident you are that you're a genius about it. And the more you know about something, the less confident you are that you know much about it. Yeah, exactly. And then you get to a point where you have a lot of knowledge, but less confidence because you have discovered how much stuff you didn't know. And so your confidence goes a little bit down.

59:12And so I started DeepUp with a lot of confidence. Then as I started learning all of the things that you learn building startups, your confidence goes a little bit lower. but then that's when you start learning and you want to learn even more so at that point I think the number one thing that made that improved me as a entrepreneur as a manager maybe as a leader in some cases is reading the books there are many books out there now we've mentioned a couple that share information and knowledge on how to build startups how to build companies, how to manage teams. There are many biographies now out there that are very useful.

59:59I think those were the number one things that taught me how to build companies. Having VCs on board is helpful because many of them have been entrepreneurs themselves. Those who haven't still have experience being on the board of many companies so they can see patterns and help you out. But I would say reading books is the number one thing that helps you build companies, I would say. Yeah, got it. Okay, so over the next decade, you're going to build hopefully another unicorn and be in an even rarer situation of having two companies exit over a billion euros pounds, whatever you want to call it.

1:00:44I feel pretty confident just listening to you and your passion that you can get there. What do you think is the number one thing that's going to stop that from happening? What do you foresee as like your biggest obstacle? Oh, that's a perfect last question. The number one thing that's going to stop it is if I lose the will to do it. I think... Right, like having money and motivation, right? It's very different this time around. Steve Jobs said, no, 50 % of the success is perseverance. I would say the same because at Depop, there was so many times when I wanted to give up. There was actually one time where I actually literally gave up and I had to take a break.

1:01:25Luckily, the board supported me in that phase. But I would say, yes, that's actually even the number one. One of the top advices I give to my friends is continue, continue, continue. Close your eyes and continue. It's like you're going around the track or you are walking into a mountain and you have an objective, reach that point and you are tired, continue, never stop. And probably the fact that as an entrepreneur, one is unemployable, maybe doesn't have any money, that is what makes them successful because those are motivations to make them want to continue. So that would be the first thing that I would say could make the company not work.

1:02:11My loss of motivation, given that I have been successful, maybe, I hope that's not going to happen. It's not happened yet. And I hope that's not going to happen. Got it. Okay. And final question, what's the best piece of advice you have for listeners who are going to go on a long and winding journey of entrepreneurship, building teams, building product, reaching consumers, and hopefully exiting for over a billion quid? Be curious. Always ask yourself questions, challenge yourself, learn as much as you can. I mentioned books, watch, listen to interviews, maybe like this one, I don't know, podcasts, so on and so forth.

1:02:53Become a learning machine, a sponge, that would be the number one. Amazing. Can you say, can you say become a sponge in Italian for us so we can make it sound even sexier. In Italian, sponge is spugna. So you say diventa una spugna. That sounds like the perfect, perfect sound by actually like above people's bedroom every single day that their motivation, we can make posters of that. Amazing. Simon, thank you so much for your time on Secret Leaders. Thank you very much. It's been a pleasure. If you enjoyed this episode and found it useful, please write us a review and subscribe wherever you listen to your podcast.

1:03:28It makes a real difference. And we genuinely love reading what you think. We read every single review. I've been your host, Dan Murray-Surter, and we'll be back next week with more lessons for entrepreneurs and leaders. This episode was produced by Alex Graham, Ruth Edwards, and all brought together by our header podcast, Will Stollerman. See you next time.

From the publisher

2011 was the beginning for Depop, an app that lets you buy and sell your own clothes on a marketplace, Depop attracted GenZ and created a boom for vintage clothing. Simon Beckerman wanted to create a community behind his marketplace, somewhere users could create virtual stores from a device in their pocket.
Fast forward 10 years, Simon sold Depop to Etsy for $1.6bn.
But he didn’t stop there.
Instead of taking time off, Simon decided to get straight back into the game. This time, he’s taking on the food industry with DELLI, an app that lets you buy and sell a curated mix of locally sourced and produced food and drinks.
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