

31 episodes
by Jared Aron · English
The Business of a Clinic (BOAC) is a podcast for private healthcare leaders who want to run not just a great clinic, but a great business. Each episode explores the overlooked commercial side of healthcare — how to grow revenue, improve patient retention, fill empty calendars, and build high-performing front-office teams. Hosted by the team at Coherent and led by founder Jared Aaron, we sit down weekly with clinic owners, practice managers, and industry experts to unpack the real challenges behind no-shows, cancellations, and disengaged patients, and share practical frameworks and playbooks that any clinic can apply. If you’re a private healthcare operator such as dentist, aesthetic practitioner, chiropractor, physio, or private GP looking to bridge the gap between excellent care and effective business operations, this is your roadmap to running a clinic that thrives — for your patients, your staff, and your bottom line. The show is hosted by Coherent: Coherent Healthcare is a Clinic Revenue Winback company, helping private healthcare practices unlock hidden revenue. By rebooking no-shows, cancellations, and lapsed patients — and by simplifying how clinics collect payments — Coherent enables practitioners to fill their diaries, improve cashflow, and focus more on patient care.

Richard Leaver, CEO of Alliance Physical Therapy Partners, discusses scaling outpatient physical therapy in the U.S.
12 Aug 2026 · 43m · 21 chapters
How True Sports scaled outpatient sports physical therapy from a single $400 church-room clinic to 19 (soon 21) sites by building culture, systems, and operational accountability—especially around…
10 Aug 2026 · 1h · 24 chapters
Healthcare patient acquisition and digital infrastructure—how clinics and doctors are being treated like “products,” the shift from search/social to AI-driven discovery, and why lead handling systems…
6 Aug 2026 · 43m · 21 chapters
Clinic owners shouldn’t build their own software or expect a single practice management system/PMS to solve everything; instead, use specialized tools and focus on patient engagement/out-of-clinic…
3 Aug 2026 · 55m · 21 chapters
David Porter of Apposite Capital argues that in healthcare, “good ethics” and high-quality, impactful care are inseparable from strong investor returns.
30 Jul 2026 · 34m · 15 chapters
Teresa Harvey, an osteopath and multi-site clinic owner in Glasgow, discusses how to build a “saleable” clinic asset while preserving patient-centered, community-based care.
26 Jul 2026 · 49m · 15 chapters
Tim Allardyce, a UK physio/osteopath and clinic group leader, shares how he scaled Surrey Physio Group and built Rehab My Patient (AI exercise-prescription software), while also recounting his…
24 Jul 2026 · 41m · 17 chapters