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The Foundr Podcast Episode 563
From $500 to 120 Stores - How She Lost It All | Kristina Karlsson
Podcast Overview
- Host: Nathan Chan
- Guest: Kristina Karlsson, founder of Kikki.K and Dream Life
- Focus: Kristina shares her entrepreneurial journey, including the rise and fall of Kikki.K, and her lessons learned while rebuilding her career.
Key Themes and Concepts
- Journey of Kikki.K
- Initial Success: Kristina scaled Kikki.K to 120 stores across six countries, turning it into a $100M global brand.
- Challenges Faced:
- Experienced two insolvencies, reshaping her perspective on failure and resilience.
- Key factors leading to her challenges included poor investment decisions and hiring mistakes.
- Philosophy on Failure
- Redefining Failure: Kristina suggests that failure is not the opposite of success, but rather a stepping stone. The important factor is the ability to get back up after setbacks.
- Personal Growth: Emphasizes the importance of investing in oneself for recovery and future endeavors.
- Role of Journaling
- Kristina highlights journaling as a crucial tool for balance and clarity in her life and business.
- Morning Pages: She shares her practice of writing three pages every morning to clear her mind and reflect on challenges and ideas.
- Starting Again with Purpose
- After losing Kikki.K, Kristina founded Dream Life, focusing on personal growth, coaching, and creating a stationery brand that reflects her values and passions.
- Key Attributes for Success:
- Passion for the product and the need to live authentically.
- Building a brand based on genuine connection and quality, rather than merely chasing profit.
- Building a New Brand
- Kristina discusses the evolution of business practices, such as the use of print-on-demand technology, allowing for flexibility and reduced risk in inventory.
- Creating a Unique Brand: She stresses the importance of authenticity and continuous improvement based on customer needs.
Lessons Learned
- Embrace Dreaming: Kristina encourages aspiring entrepreneurs to dream big and think outside the box when setting goals.
- Creative Problem Solving: Adopting a mindset that seeks solutions rather than accepting limitations is critical to overcoming challenges.
- The Importance of Community: Engaging with others, sharing dreams, and seeking help can lead to unexpected opportunities.
Conclusion
- Kristina’s journey is a testament to resilience, emphasizing that starting over can be a rewarding experience if approached with positivity and passion. Her insights offer valuable lessons for entrepreneurs at various stages of their journey.
Additional Resources
- Foundr Community: Join for mentorship and resources at [foundr.com/foundrplustrial](https://foundr.com/foundrplustrial).
- Journaling Techniques: Explore Kristina’s journaling methods for personal growth and clarity.
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Follow Kristina Karlsson
- [Instagram](https://instagram.com)
- [Dream Life Store](https://dreamlife.com)
Follow Nathan Chan
- [Instagram](https://instagram.com)
- [LinkedIn](https://linkedin.com)
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Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:01Hey founder fam, I want to talk to you about something super exciting. We're officially partnered with OmniSend, the email marketing and SMS platform built specifically for e-commerce founders. We've been recommending OmniSend to founder students for a while now because it just works. Whether you're launching your first store or you're scaling to seven figures, it really helps you automate your marketing and get real results. Did you know on average, OmniSend customers make$68 for every$1 they spend, which is an insanely good return on investment. And because you're part of the founder community, you get 50 % off your first three months with the code founder50.
0:39Just head to omnisend.com forward slash founder without the E to get started. All right, now let's jump back into the show. It was probably the toughest day of my life because we just went into administration. That was just the hardest day of my life. The day before I was up 24 hours just to try to find a way to rescue us. What was the business valued at at that time? Over 100 million. When we went under, I was like the easiest options would have been to just disappear and be depressed. That is when I decided regardless who was going to pick us up, I said I had enough. I'm an entrepreneur. If I've done it once, I can do it twice.
1:21I'm going to start again. She lived the dream every founder wanted. Scaling a startup into a hundred million dollar global brand. And then she lost everything twice. What she's learned since might just change how you think about business, failure and success. This is Christina Carlson. Starting again, it's been a humbling experience. We put all our dollars back into the business, so we had nothing in the end. And the great way of being an entrepreneur when you start is having no money because you just have to be creative and you have to come up with ideas that you wouldn't do when you have a big team and a lot of money in the bank.
1:56What are the three things that you've taken now that you're putting into dream life? You know, number one, passion, passion for the product and being authentic and being real, living and breathing the brand. But the most important is to...
2:11Hear the stories, learn the proven methods and accelerate your growth and future through entrepreneurship. Welcome to the Founder Podcast with Nathan Chan.
2:25Christina, thank you so much for coming down to our studio. This one's been a long time in the making, and I've got my phone here because I'm going to read out an email. It's from someone called Mark, and he responded to one of our team members, and it was the 10th of March, 2020, at 10.34 a.m. He said, hello, I hope you're well. I'm really sorry for such late notice on this, But unfortunately, Christina is not going to be able to partake in your interview tomorrow with Nathan. Is it possible to look to reschedule at some stage once again? Apologies for the short notice if you've prepped the team accordingly.
3:05What was going on on the 10th of March 2020? What a great start. So, oh gosh, that was probably the toughest day of my life. because we just went into administration. And as you know, as a founder, as a business owner, it's the last thing you want as a business owner, as a founder.
3:36And as an entrepreneur, I never, ever thought I would be in that situation because as an entrepreneur, we are resourceful. We try lots of different ways and we never, ever give up. And that's kind of how I think we survived as a small startup to a multi-million dollar business, a global business in six countries. So that day was the worst that I could possibly ever have imagined. And we were telling the team and the day after it was all coming out in media because I remember it really vividly because it was my son's birthday. 12th birthday and he was like do we really have to do this on my birthday and it was obviously out of my out of my control so not a great day and a really tough day saying that it's been a while now i am in such a great space space now i um learned a lot i uh i've seen so many silver linings in this even though it was the hardest thing i've ever gone through and the good thing is when you invest in yourself and you work on yourself all the time you you never lose the experience the growth the knowledge hopefully some wisdom there after being in business for a long time and i am back starting and started a new business and i love my new business even more which i could never even have imagined and i think us as entrepreneurs and founders we we can't even imagine another business when we're in a business and that was the same case with me but now I absolutely love it and I get to do different things and you know I still do my journals and I have a new brand in in stationery but my passion is really coaching and personal growth and and you know developing and living you know my dream life whatever that is for me and for everyone else I'm teaching that my big dream is to inspire 101 million people to write down three dreams and go and chase them yeah so there's a lot i want to unpack here christina yes um so that email was five years ago now um where we were going to do this interview and uh a mutual friend of ours said nathan you've got to speak to christina she's got a crazy incredible story to tell post Kiki K.
6:08So for everyone watching, listening to this talk, I want to run back to the start. So when did you start Kiki K? Because it's an amazing brand. My mom is a massive fan. The brand still lives, right? The brand still lives, but you're not active anymore and you had to go into administration two times, right? So I want to go through all of that. But how did you start Kiki K? because he's incredible incredible company so i grew up in sweden and i um i grew up on a farm and i never got to travel so my dream as a kid was always to see the world so that's what i did after school and i met my partner paul in a ski resort in austria and that's what brought me to australia and um when i came here this is before internet it's hard to believe but I was really lost I had no idea what to do with my life so I was winging and complaining a lot and one morning at 3am I woke up my partner Paul I think for the fifth time saying what I'm going to do with my life so I he was a bit overhearing that so he said why don't we write down what is important to you so I put my dreams back on paper I put my dreams on paper back then and it was five things.
7:23I wanted to drive to work every day and loving it. I wanted to have a business on my own, but no idea how and what, no experience in that. And then I wanted to have a connection with my country, being Sweden. I wanted to work with Swedish design because that's one of my passions. I think when we start businesses, we need to be passionate because we go through so many ups and downs that it's really important to be passionate about what we do. So that's what I wanted to do in terms of Swedish design. and then I wanted to make$500 a week. And that was based on making money enough to pay rent and food and go to Sweden once a year.
7:59So when I had that list, and that's why I'm so passionate about dreaming and really just start to think about what's possible for you without really working, even if you have no idea how to make it happen. And I looked at that list and I thought, I'm going to start my own business one day. So I'm going to start with setting up my home office because I have no idea what to do. So I might as well start with creating a beautiful environment, an inspiring environment. And I went out back then. There was just nothing around in terms of stationery or home office products that I loved. It was a price-driven category.
8:33You know, you had, you know, the news agents, Officeworks, Maya, David Jones, that's really what was available. And I went out to buy some products and it was really depressing is probably not the right word, but it was like really average and boring. so i got a bit down on that and then i got really excited and i i rushed home to paul and i said i know exactly what i'm going to do i'm going to open up beautiful swedish design stores specializing in stationery and kiki k is my nickname and uh i just put that one night with a friend who's a graphic designer i said i'm thinking this you know did a bit of a drawing on the soviet after lots of red wine for all of us and um that logo you know still is alive today and um and uh I just started with um creating I borrowed three thousand dollars from Paul and um created some products and then I um wanted to open retail stores to make a very long story short here I wanted to open a store because I felt I was a very visual person and I felt like I wanted to create something different that hadn't been seen before and um i needed a store to do that so i convinced paul to sell his house to open the first store wow and uh that was in 2001 and that was a challenging time for retail and for everyone in the world because 9-11 just happened and here in melbourne the japanese department store were just about to close so yeah so uh it was just a you know probably the worst time to open in retail but i think sometimes the worst time is the best time to open because if you make it happen then you know then you would probably survive for you know for for a longer time so um that's really how it started and um and then we got to um 120 stores in six countries so we opened in Australia New Zealand Singapore Hong Kong the UK we're also in the Middle East and uh we had an I mean a fascinating journey like I had no idea about anything and I learned so much by doing by working with mentors with coaches reading lots of books before podcasts came in and and just had an extraordinary life in terms of an entrepreneurial journey journey getting my kids involved in the business they're both little entrepreneurs now and it's just extraordinary and lots lots of success but also lots of challenges like any business but we don't often hear about them and I was probably the same I didn't share as many of the challenges because often people are interested in the incredible success that we had for so long and then 2016 we took on a we just to backtrack a little bit we had a lot of different investors so we had private equity that you know started with us and then we bought them out we We had private investors.
11:33We had friends and family investing. That was like every possible way we funded it and worked really well with all of them until we took on a new private equity and we signed our rice away in some way. But we did that with a lot of thoughts and a lot of discussions. And so it wasn't just something that we did lightly. We looked at every opportunity to grow globally. So we wanted to open the UK and the US and we wanted to take on a bigger private equity. And we also wanted to have a CEO because Paul wanted to step away and really get a professional CEO in to run the business globally. And what was the business valued at that time?
12:29just over 100 million yeah okay yeah so um it was um it was uh an interesting and uh you know looking back to an interesting time but it was something that we were really excited about and and the drive for me as a founder and as a visionary was that I felt like we did so amazing like so many amazing products and we run it as a as a fashion business so basically products came in and out all the time. And as a product developer and the passion for product, I'd always felt sorry that not the whole world got to see what we created. So the drive was never around money for me or, you know, the growth for the sake of it.
13:15I was just so passionate about putting the products out there. That's really what drove us into Go Global. You know, in hindsight, it would have been much better to stay local, or within this side of the world. But as a Swedish person, when you move to Australia, Australia feels so far away. And I think if you can make it in Australia, you can make it anywhere. That was the way I saw it. And I thought we just have to open up around the world. That was the drive. And we obviously did. We got to five countries or six countries and then we sold online globally. So then we hired a couple of CEOs. first one didn't work out and the second one didn't work out either and I this is something you know both of us been in EO it's a ongoing discussion in here as an entrepreneur I think it's really hard to get it right and I felt like we did everything that we possibly could to do the background work to make it work and it didn't work it was two individuals that was not right for our business.
14:19You know, we obviously hired wrong. And during this time, we also had a Chinese manufacturer knocking on our doors a few times to wanted to buy us. And I just loved our business. And I just couldn't even see my life without the business. So it was like, no, not interested. We're not interested. And he just kept coming back. And when we started to talk with them, I just realized what an incredible partner they would be because they were probably the best manufacturer in China and in the world for what we were doing. Yes. And their interest in our business was to open thousands of stores in China.
15:01Wow. Which wasn't so interesting for me in terms of I didn't really care so much about the number of stores, but that meant that we would have got, you know, he was a very successful manufacturer and businessman And I felt like that would really give us the foundation to really go global. Because if you open thousands of stores in China and with a great manufacturer, you automatically have better margins for the rest of the world. And I think it just gets easier because manufacturing is a hard thing to get right. And so we got a little bit excited about that. And we made a decision to sell to them saying that me and Paul were going to hang on to a small percentage and actually look after the rest of the world.
15:50Yes. So it was an exciting opportunity. And just on that, can you share the details of that deal? Not really, because I actually can't quite remember all the details. But what I do can share is we signed the term sheet. Yes. And it was an exciting opportunity for us. And then it took about two years to do this. It took quite a long time to kind of get all the negotiation, all the kind of thinking, and all the details, how we're going to integrate the business. But we signed the term sheet, so it was kind of a done deal. It was just working out all the details. And as an entrepreneur, I'm not very patient with due diligence and all the background work is just not my strength and not my excitement.
16:41So I was really excited about just getting this deal done. And I was in Germany with the Chinese team just before COVID hit. And one of the ladies from the Chinese team, she said to me, I'm really worried about this virus. And I've been around for a long time and I've seen a few viruses. So I was like... And I was like, no, I'm not worried about that. You know, I've seen viruses come and go. And I'm also a positive, optimistic person. And I'm also a healthy person. So I said, let's just go and get some multivitamins and let's get on with this deal. And that was COVID. And during this time, we were also dealing with, you know, retail is difficult as it is.
17:27We also had the bushfires in Australia. We had Brexit in the UK. We had all the issues in Hong Kong. and it was kind of the perfect storm. It was just challenges everywhere. And when COVID happened, the Chinese manufacturer who was about to buy us pulled the deal. And that's really why we went into administration because we needed more funding and the private equity who was controlling our business at the time decided not to continue that because they were ready to step out and look at other investments and getting a check and move on so they put us into administration and as we started early out that was just the hardest day of my life like that the day before I was up 24 hours just to try to find a way to rescue us and I knew the whole time that someone will pick us up I just didn't want to go into administration I'd never been in administration before but have a few friends who've been through that and seen what damaged us to the brand to the individual to uh to the business so I was really trying to not make that happen and when it happened um it was just it was so hard and so so so tough but on the back of my mind I I knew that someone will pick us up and this is also when COVID was happening and you know here in Melbourne we had crazy lockdowns and um you know I me being Swedish I you know I had half of my head in the Swedish news trying to work out all is and in Sweden you know they dealt with it very differently and um and uh we've gone went through the administration and it was done in in the best possible way you know they have the fun I've gone through two now and um and the first one was done in the most perfect way in terms of our investors and we all did it together and um followed the the best best possible protocol um to go through that together and then we had a few options for us to start again and we went with a American business that invested in us and bought us and we were going in a partnership with them so shareholders as well and we did a deal over Zoom there were a stationary brand as well over there and I was excited about the potential for the US.
20:12So we did that over Zoom. Saying that, it's never easy to do a business deal over Zoom because especially for a brand who's very purposeful and put values very, very high on priorities in terms of getting the right fit for business partners, but also employees and obviously investors. So it was not an easy thing to do but we were um we felt like that was the best match for us and um we started with a brand from america and um this was in the middle of lockdown and we most of our stores were closed and we were obviously doing online but we were also dealing with administration and for anyone who's gone through an administration starting again is really hard it's like running in mud it's it's like much harder than starting a new business because you know you have to start all the new new bank accounts and because you have no credits you know all the all it's all closed for you so just really hard so me Paul and the team were basically around the clock to turn the business around and we had a lot of things we needed to change and do and it was also really exciting but also really hard and this was also when most of our doors were closed to manage the team and managed all the challenges that came with COVID outside of the business with employees and people dealing with all sorts of challenges that came with COVID.
21:41So that was a hard year, but grateful and excited to have a second chance. And then we were creating products and and continuing and changing at the same time. And then by June, we invest heavily. We need a lot of money to put into product for the holiday season coming up. And that's been something that we've done for many, many years. And we always need a pile of cash coming into the business and go through Christmas and then we'll pay that back. And that's always been our cycle. and um and we were just waiting to get that money in from our new business owners and um we got a call kind of out of nowhere saying um we uh we are we are losing faith in the Australian government and we are not sure if we're gonna open you know properly by Christmas and this was like back in june and i was like seeing what sweden were doing and and other countries were doing and also knowing that it's no way you can continue running a business like this like no one's going to be in business if you're gonna we're gonna keep closing like we have so um i just said hey i think i really think we can invest now because just i really truly believe that we're going to be have doors open at christmas and you know there was just me it was a team and paul and everyone's kind of view except the Australian business owner and they decided to put us into administration number two and that was even worse because it was done in a non-traditional way you know it was kind of they put us in in a bit of a we were just not aware what was going on versus with our previous partner we always worked so closely and had if we had a challenge we sold it together versus them just went ahead and um put in some administrators that were the most awful people I hope I never ever run into those people I'd never met them in person I hope I never will awful people and um just just the most awful thing to go through a second time and that is when I I decided regardless who was going to pick us up, the brand is still alive and it's still going now.
24:09But regardless of who was buying it, I said that I had enough. I'm an entrepreneur. If I've done it once, I can do it twice. I'm going to start again. And the business got sold to a new Australian business and operates now, but I have nothing to do with it. and that was really hard to decide but I as an entrepreneur I am not good to to I like to be in control what I'm doing and also I have started I started my first business and I thought I just I'm just going to do it again in a different way which I am now and that's what I'm doing and you know five years on I love it I just I love the freedom that I have a much smaller team.
25:00I brought a couple of people from my previous team that I love working with. I can work from anywhere. I am so passionate about helping people live their dream life. I love coaching. I started a book club and a new stationery brand. So I'm doing what I did before, but in a much easier way and much more enjoyable to where I'm at now. Saying that, I love my time. For 20 plus years at Kiki Gay, but now I am so excited about the future. Are you hesitating to take the next step in your e-commerce journey? Founder Plus has you covered. With proven frameworks tailored to your business needs for fast results, a supportive community of over 30 ,000 like-minded entrepreneurs and weekly live mentorship sessions, Founder Plus is your key to success.
25:51Try Founder Plus today for just$1 for seven days and start building your dream business with confidence. You can visit founder.com forward slash start dollar trial or click the link in the description to claim your trial. Yeah, you have a crazy, wild, incredible story. So much that I want to unpack there. Yeah. Okay, so I love to hear the numbers and I know that our audience and community really love to hear the numbers. So what can you share? Like when you were going to sell to the Chinese manufacturer, what was the business value at the end? There was just about over 100 million. Okay. Yeah.
26:24Okay. And then obviously, you know, you had to sell it and, you know, all these businesses, you went into administration, all these businesses come in. Like then what was the business sold for? I think, I can't remember what it was, but I think it was like 8 million or something like nothing. Yeah. And at the end, I think that's what it was. and I'm not sure what there was on the second one because I'm not sure, but it was nothing. And, you know, we got a lot of opportunities to sell over the years, but I was never driven by that. Like I didn't start my business to just make money. I started a business because I wanted to arrive to work every day, loving it.
27:13I love creating products. So every time we had someone showed interest in buying us, it was just never something that I wanted to do. And I knew that one day we'll sell for more money than I would ever need. And I love my life so much that I wanted to make the most of every day. I'm not wanting to wait until we sell one day and make lots of money. I wanted to live every day. And I took out enough money to live an extraordinary life and to travel the world. and I involved my kids in the business and traveled with my kids all the time to all the stores that we open and had an extraordinary life.
27:52And that was much more important to me than making a lot of money and still is. I definitely, you know, having lost everything in terms of we put every dollar back into the business always because when we needed cash, we were always the ones that were happy to put in cash because we knew the business. And, you know, funnily enough, when I sometimes thought, you know, we could, you know, we did a lot of transactions and took out some money and then I thought, well, what am I going to do with this money if I take out more? And I'm like, the only thing that I know is our own business and that's the best investment that I can do.
28:28A hundred percent. Yeah. So that's kind of always a decision that we made. And, you know, in hindsight, should I have done that? You know, maybe not. But, you know, I'm an entrepreneur. know I can make money I know how to start a business and I'm just you know starting again it's been a humbling experience because because we lost everything in terms of we we we put all our dollars back into the business so we had nothing in the end and the great way of being an entrepreneur when you start is having no money because you just have to be creative and you have to come up with ideas that you wouldn't do when you have a big team and a lot of money in the bank.
29:11And I've done that twice now and it's the most exciting time. And I often talk to people because I have a lot of people coming to me asking for advice in the startup phase. And I always tell them, enjoy the journey, even when it's hard. because when we opened our first stores, that was the hardest. I had no idea. I'd never been in retail. I didn't know anything about retail and design or anything like that. And I just remember it's been so hard but so fun. When we opened our 120th store, it wasn't as exciting because after a while you get used to it and it was never about that destination. It was about enjoying the journey.
29:55And I think that's the, you know, for our listeners today, if there's one thing to remember, well, there's a couple of things, but one is definitely to really enjoy the process and the progress that you're making. because once you've made it in terms of the safety, when you get into that kind of safety where the business is humming and we always have ups and downs, but when you are likely not to lose the first year or the fifth year or whatever, then it's not as exciting. And that's why I love startup. And we got to a very, we had an amazing team and a big team. When I started again, I had no idea.
30:35I was just like, I don't know how to do all this. And I love learning. I love growing. And I'm a doer. And, you know, I'm a big visionary, but I'm also a doer. So I'm just doing it all, not all on my own, but you have a very small team, me and Paul and a few others. And it's fun and crazy and hard. Yeah, I really resonate with as your company grows, you look back on the early days. like for me we found it when I was building out of my you know my parents basement I had a falling out with my housemate and then I went you know all in eventually and I was doing my parents basement I used to I used to work from like you know in the morning till 3 a.m and then I'd go to sleep no alarm clock wake up at maybe like 10 a.m go upstairs have breakfast with my family then go back downstairs, do a ton of work.
31:34It was some of the funnest times. I remember like pitching Seth Godin going to sleep at like 3 a.m. and then just randomly waking up and seeing an email from him at 7 a.m. and it's like, can you do it now? And I'm like, and it was like in 15 minutes, like I had 15 minutes to spare and I just jumped on. I was like, bang. Like those were the, those are some of the times where you just look back so fondly. Yeah, absolutely. And it's the hardest of times because you're tired and you're exhausted And, you know, I remember setting up my first store. Like I was up all night and I was so excited and it was so fun and I had no idea about retail and I learned so much.
32:10And then I remember Paul saying to me once, there will be one day where you're not going to set up the stores. And I was like, don't be ridiculous. I'm going to do all of them. But by the time we got to 40, you know, I had so many other things to do that, you know, stores wasn't on my agenda anymore. so you know enjoy it and and you know even when you work hard it's so fun to do that startup base yeah and you know the crazy thing is as well is at the time it feels really hard but then when you fast forward time and you look back on it you don't remember as hard it doesn't it doesn't feel bad does it it's a weird feeling yeah yeah one thing that we were talking about before we started I didn't record was this idea of failure and you said not enough people talk about failure yeah and you really you really want to champion that like yeah I'd love to hear more yeah and you know I want to say that I actually don't think it's failure until you don't get up anymore so um you know Arianna Huffington said it in a really great way you know failure is not the opposite of success it's a stepping stone to success so obviously I had a lot of failures along the way When I say failure, it's like mistakes or things that I wish I didn't do in terms of, you know, making the wrong decisions in terms of stores, hires, investments, all those kind of things.
33:35But in my view, it's not really failure if you keep going and you learn from it. And even now, like my big failures in terms of losing the business, that's probably the one thing that as an entrepreneur you never, ever want to do. but even in that there are some silver linings and we became a really big business and we became almost like a corporate kind of, I never really worked in corporate but I have spoken to a lot of corporates in terms of speaking and also worked of course with a lot of corporates and I never ever wanted to become a corporate business because I think the entrepreneurial spirit is what makes made us so unique to start with.
34:21And we had on our wall in our office, we had a quote, don't say no, say how. And I believe that is the number one thing that made us not fail in the first year because we could have failed so many times. It was really hard. I used to do the cash flow and I used to be thinking, who can I pay first? Like of the employees that needs the money the most And I was like, it was so difficult. And then, you know, I think it's within five years. I don't know what the statistics are now, but, you know, the failure rate is really high. Don't say how is what really made us survive, I think, because there were so many no's.
35:06There were so many things that we did that was not the normal way of doing. Even when we had our first investor coming in, we made everything in Australia to start with because we were just a small little business and as soon as we got our first investment in terms of private equity we started to produce in China everyone told me who had experience they said there's no way you can do those kind of quantities and I was like don't say no say how and I just negotiated and I am always about win-win in relationships in in in life and in business and um and we just worked with them and just said, hey, if you guys are with us for a long time, we're all going to win.
35:47You just need to help us now with smaller quantities, better margins, so we can grow and then you will grow with us. And we became one of the biggest suppliers or biggest customers to some of those suppliers. So there is no such a thing as failure unless you completely give up. And when we went into administration the first time, but the second time specifically, I decided not to go down with the business because I have seen some of my EO friends going into depression or disappearing for a couple of years and losing confidence and faith in their business ability. And, you know, I have seen, I have friends who sold for billions of dollars and I have friends who lost their business.
36:35It's a very fine line. We could have made a lot of money. We could have been, you know, very, very, very well off right now if we did that deal that was on our table that we signed for. And it was just a really unfortunate time. And, you know, we had a lot of things that we needed to fix in the business. I'm not taking that away, but we could have been in a very different situation right now. But when I made a decision to not go down with the business, it was one of the best decisions that I ever made because when you invest in yourself and you believe in yourself, you can always start again. And that's why I'm so passionate about personal growth because I invested a lot in my own personal growth throughout the years.
37:26I invested a lot in my health and well-being. And I always thought if I invest in myself, if I lose everything, if I lose my relationships or business or anything, you always have yourself to go back to. And I think if you back yourself in terms of investing in yourself, personal growth, learning and health and well-being, then you can keep going even in the hardest of time. And when we went under, I was like, you know, the easiest options would have been to just disappear and, you know, be depressed. And I was like, no, my life is worth so much more than this. And there was a friend of mine who passed away in cancer a few years ago.
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38:15He was also in EO and he was also a retailer, Danny from Blue Illusion. And when he passed away, he was in my entrepreneurs forum and it was just so hard. And I put his photo on my vision board to remember to never take life for granted and to really appreciate whatever I need to go through. So when I went into this administration, I thought of Danny and I thought he would do anything just to be here. So that's kind of kept me going. And then I thought, you know, I'm an entrepreneur. I can do it again. What else can I do? And during the time in the last couple of years in the business in Kiki Cave, my passion went from design, which always was the drive to start with, to really much more interest in the content that we created.
39:06So the goals journals, the gratitude journals, all the workshops that we created. and I started a podcast and I wrote a book that has now sold over 100 million not 100 million sorry 100 ,000 copies but that's incredible because I just had this idea that I was going to write a book and then then you know I you know I'm not I never saw myself as a writer or an author but it's just incredible what you can do when you put your mind to it and it's been extraordinary to now start again but with only taking the things that I really love because as you know my I started my business when I was 22 so now I'm much older a little bit wiser and and I just want to have a really small business now a global business we're already global but smaller more manageable where I'm in complete control and you find as your business grows you it becomes bloated and yeah It becomes this constant thing that you have to kind of manage.
40:13Now you've got that foresight and opportunity to kind of go, I'm going again. How would I do it? How would I rewrite everything? And now with, you know, the introduction even to AI and agents, like I was talking to a guy this morning who's like looking to work, he can build agents for so many different things. Like it's insane. It's amazing. You don't need a big team. No. And in the way AI, like it's just incredible what you can do now compared to what I did. And, you know, so for anyone listening, when you think about starting a business, a lot of people say it's really hard now because it's so crowded, because the barrier to entry is not as hard.
40:54But saying that, the knowledge, like I had to learn everything from other people or from reading. Now you can just get it in a few seconds. It's just unbelievable. It's such an exciting time to be alive. I agree. I agree. And you know what? I really appreciate you sharing your story about your friend passing away because I've actually, unfortunately, had one of my best friends pass away. um so we went to kindergarten primary school high school university and traveled all around europe together and um unfortunately yes we we grew up together and unfortunately he died of cancer and you know i still have his photo up on my desk and like sometimes you know i go through hard times and i said i've even written messages my mom like you know this is really hard right now but i think of aaron like he would have given anything to be in my position And I think that's such an incredible perspective that you have around any challenge, no matter how hard it is.
41:58So I'd just love to explore that a little more. Like a lot of businesses do fail. A lot of founders give up. A lot of businesses don't pass that one year or five year mark. Now, there's various reasons to that. There's, you know, choosing the right product, just coming up with a product idea that you haven't validated and you create something that nobody wants. you're not good at marketing right you can't get people to find you um i'm curious like do you believe besides all of those things the number one thing is just this this mindset the ability to just have that grit to keep going yeah and to find a way i think it's like you know that don't say no say how served us so well it was really annoying for our employees i hated it because they like we got no and then i was like no let's find a different way and let's keep going and and i think this is where it comes in so so as you said we you you need a great product or a great business like that's just a like that's just a foundation otherwise you know it doesn't matter what your mindset is so that's just like a given but once you have that it's about that ability to to just keep going when it's hard and just go one more time when when you just think you can't go any further and I think that's when the passion comes in because I I always talk about the importance of, and there's a lot of different views on this, but in my view, if you're not passionate about your business and your product, when you have to go that last time, when you think you don't have more within you, you don't think you can do it any further.
43:34If you're not passionate about that product, it's just, you just don't have that. And I remember, I remember a lot of my friends living here in Melbourne went to the races and um and uh you know i'm any you know i'm an extrovert in in the business but i'm really an introvert in terms of of i love spending time on my own i love creating products i love i love my work and my business so much so i could easily spend a whole weekend just working and i remember my friends were going to the races and you know it was always hard to get the best passes and we them and yeah and then we got all of that and then I was like I'm actually gonna stay home and tidy up our warehouse and they're like what and and I was like I just love it I just got me that way of thinking and you know I loved catching up on orders that we didn't have time to do on the Friday and all those kind of things and it was a passion and I remember also having our first private equity and uh i remember them coming in and we were signing the deal and they came with like i don't know six people then it was just me and paul there i was like how much is this meeting cost anyway and i remember just about to sign and i just heard the door downstairs and i just thought excuse me for a second and our new samples came in and it was new erasers and pencils really simple you know stuff and notebooks and i just got so excited i was showing the team and we opened the boxes and we're all so passionate about it and they're like oh my gosh she's about to sign you know the deal that she's never done before and she's worried about the pencils and the erasers but I just said to them that's why you're investing in us right because we are so passionate about the product we're so passionate about the customer and we love this and I think that is the foundation that anyone starting the business you you definitely want to make money because otherwise you won't survive and you definitely want to live a good life and that nothing nothing takes away from that but the most important is to have a product or a service that you absolutely love that whatever happens you you are so passionate that you know nothing else that really matters and that's what I felt like we had and also another thing that I think made us stand out and not going under in the first year or the fifth year was that having that amazing vision so I'm a big visionary I dreamt big I wanted to be in every favorite city in the world of mine and I even put clocks up with all the time zones excuse me we even put clocks up for all the time zones to remember that's where we're going from all our favorite cities and And we had a vision to be a global business and we had it on the wall.
46:39So every time someone came up to meet with us, we showed them our vision, you know, to be a global business and to really, you know, have something. Kiki K in every stylish life was kind of our vision in terms of having products that were really useful and inspirational in people's lives. and we took our investors there, we took suppliers there, we took employees there and we always had this amazing vision. We might have been really at the beginning stages, but we had this vision and the vision kept us moving forward in the hard times and also when we got too many opportunities because once we got established, we could have done a million things and we probably did too many things in hindsight, but it kept us going and it kept us really focused on this is where we're going and this is where everyone needs to focus on when we have all the ups and downs but also the shiny old objects on the side that often came along.
47:45Yeah, I want to switch gears a little because our audience and community, they have challenges around manufacturing, finding the product. Talking about Dream Life, right, as a new brand. Yes. You know, you have a massive unfair advantage because you've been doing this for many decades but how would somebody go about like creating a stationary brand there are a lot out there um you know you also have an unfair advantage you come from a swedish background swedish are incredible designers you know that's what they do best you look like i've interviewed some other swedes around product and you guys no one does product like like you guys so so talk me through like how could somebody approach it how did you approach dream life like what was the moq How did you find the manufacturers?
48:30You go back to your old one. Talk me through some of the details there. The most exciting thing is that since we started in the beginning, the manufacturing was the old-fashioned way. And now we have completely done it in a different way. So we used to sit with millions of dollars in stock. And that's amazing if you are having a good year, but also really stressful if you're not having a good year or if you have the wrong products in the wrong country etc so i didn't want to be in that situation again i didn't want to take on investors starting again so we have now developed a new software and this is why it's so exciting to start a business in today's world versus when i started the first business because we have we now print on demand so that wasn't possible you know 20 years ago and it's amazing what you can do now So the Dream Life store, which is an online business where we have journals.
49:31We just done a collaboration with Breast Cancer Network Australia, BCNA. And we used to have people coming in, going through a tough time, diagnosed with cancer, depression, going through divorce, lost someone. and people often came to us because I think we were a place that people loved to come to in terms of making them feel a bit better but most people came for a journal because when you go through a difficult time journaling is really powerful and we can talk more about that later but that never never I never I never forgot that so when I started again I was like I really need to do journals because I journal every day I journal every morning it's really how I I feel like I never really got burnt out because I never really had things in my head we can talk more about that but so I am I I thought we just have to do journals again so we developed this software where we can print on demand and the most amazing thing with that is that also in a retail store and even online you can only do so many products you only have so much cash to put into products but also you can only put it, you know, there's not, you know, unless you have a massive store, there's not space for everything.
50:51When you print on demand, you can have as many designs as you possibly want. And we used to discuss colors for months because we needed to get it right. We needed to not make something new, but not too dissimilar from last year if it was a success. So it was a real um debate all the time about the products and now i can have 300 different pinks if i want to and that's an incredible um incredible uh way of doing business compared to what we did and so we now print on demand obviously the margins is um is lower but we don't sit with stock if we create something that's not selling it's not the end of the world and it's just it's just so amazing so for anyone who wants to start something there's different ways of doing it now and I also believe that if you want to go the traditional way in terms of creating it in China because obviously the margin is much higher and you know if you don't want to make a whole store worth that might be an option to do and it's just so easy to find manufacturers now the way I'm finding manufacturers is really like with any relationship work with towards a win-win and find people who have similar values to you.
52:08I wanted to work with people who were authentic, who put quality first. And, you know, we were super picky when it came to quality. We certainly had our issues and we certainly picked some wrong ones, but that's how we learned to really focusing on good quality. And, you know, the manufacturers in the beginning hated me because I used to go and just say we need to redo this, we need to perfect this. But, you know, that's how we became a quality brand. So today's world, you can do so much. There's just, there's no, and also you don't have to choose one way or the other. You can try different ways.
52:49And with AI and with, you know, the open sourcing now, like it's just so easy. Yeah, I agree. So, you know, can I just add to that? Because manufacturing is not the problem. It's now creating a brand. So I think that one you can get help with AI, but you have to put in what makes you unique and makes you special and makes it different to what is out there. Yeah, that's funny. You took the words out of my mouth because it's easier than ever to start a business now. But what you have to get right is your brand. And you've done an exceptional job with Kiki K. what are the key principles if you could nail it down to like three or five what are the three things that you've taken now that you're putting into dream life and how you build a brand and how did you build the key brand yeah so you know number one passion passion for the product passion for the design passion for the brand and living and breathing the the brand I've seen so many brands talking you know I'm into health and well-being and in health and well-being there's a lot of money to be made but there's a lot of shortcuts and I'm I want to work and buy the real thing that people are authentic and really want to to create a brand that is no shortcuts because you can create supplements with so many not great things in it and I I've seen that so many times so the passion for product and being authentic and being real and living and breathing the brand.
54:26We only created products that I wanted to use and products that I thought was useful and inspiring. So creating a brand, it's not just about decide something and then put it out there. It's about living and breathing it, using it, perfecting it and doing new versions. We got copied a lot by the big box retailers, frustrating. But then instead of fighting that, we were just like what else can we do we kept us on our toes newness fresh freshness by but also keeping the foundation there and you know for us it was all about being Swedish and Swedish design keeping those principles you know did we always get it right absolutely not but learning every time we didn't and you know now I have the designer that I started with she's still with me but in our new brand so keeping that is really that's authentically me swedish design but more than that is the content what i'm coaching what i am sharing is all in our journals now because that is what i believe and breathe and i i you know i talk a lot about creating a morning ritual because when you start your morning it doesn't matter how your day goes because at least you start every day in a beautiful way the way you want to do that so you know i have a morning ritual journal and I talk about journaling all the time because it was so helpful for me.
55:53So I'm not just creating journals and selling them. And it's funny because I often, I don't know how many times I've been interviewed about work-life balance because I never had a burnout and I worked a lot and we, you know, we had, we started from nothing, grew it to a big business. and I think we turned over 650 million in the time that we were around. So from nothing to that. So with that came a lot of stress, a lot of hard work, a lot of trouble being in six countries, also raised two capable kids along the way. So it's been a journey that had a lot happening and every time a journalist came and asked how you manage your work-life balance.
56:41I always said, the first thing I said, what really helps me is journaling. And people always said that I, people always thought that I said that because I was selling journals. And I said, no, I am selling journals because they are so helpful for me. And I'm not just selling them, I use them. And I think that's the difference between creating a business that you are just putting it out there because you want to have a business versus if you create something that you need and you're solving a problem for yourself you're much more likely to use them perfect them change them as you change and that's how I how we started and that's how I continue on in the dream life store now it's just um and you know another thing that is so amazing in today's world is like we used to probably take between six and eight months from having an idea into stores sometimes longer now i can have an idea today after today's podcast i can call the designer and i can say hey i think we should do this that could be up by end of today and you could have it next week that is so exciting and so fun and felt impossible 20 years ago and that's possible now so you know for anyone listening starting a business is such an exciting time but you know authenticity being real using it you know really spending that time on your brand is probably the most important i have to ask about your journaling process yes so i've journaled over the years actually funnily enough since i started founder yeah um and maybe there's a book in there one day and i've been journaling now for over 10 years um but what's your process right obviously just like like because for some people they just say that's not me yeah you know what i mean i hear that all the time there you go so what would you say to those people and then what is your process because it is quite a therapeutic exercise and i i believe in it massively yeah and i i want to start with there's no right and wrong there's no specific method there's a million different ways the way i do it is uh is i start my morning by three morning pages and it came from the book The Artist's Way by Julia Cameron.
59:00It's a book about creativity, so you actually don't have to read the book if that's not of interest. But what I really got out of that book was her morning pages that I started doing when I started Kiki K. And what it is is basically you take a notebook, any kind of notebook, because I actually don't save them. So you don't have to have a fancy notebook for this one. but you can obviously save them and look back and look for patterns but I've done it for so long so I actually do my three morning pages and then I throw it away because what I do on those morning pages so this is the first thing that I do after my meditation in the morning I just download whatever comes to mind so that could be a challenge that I'm facing a problem that I'm trying to solve frustrating things that I'm dealing with maybe you know something annoying with the family or the kids or what's happening in the world.
59:56Or it could be, I'm so excited about this potential. I'm going to journal about it and think on paper. The way I really use my journals now, like I carry my journal wherever I go. This is not my morning pages journal. This is my insight journal. So when I do the morning pages that I don't save, I always have a few insights. There might be an idea for a podcast. It might be idea for a book or a journal or, you know, a talk that i wanted to like even you know speaking to you this morning i was like oh i need to contact io again to get more speaking so just just i always write it down and i use technology as well so i combined it so the way i journal in so the morning pages is just something that i do every morning when i say every morning i'm human like everyone else i miss it but very rarely because it's part of my habits now i i i get up and i i meditate and then i do my journaling and then i go for a walk that's kind of my three things or a run uh that's kind of the three things that i do most mornings and it's just come part of my life daily non-negotiables yeah i love it and then um in out of those morning pages i then put some insights into my journal and i write everything down so for if i have a meeting i write it down and i have the same kind of categories that i have in my notebook bullet journaling is an amazing book to read if anyone wants to kind of get into journaling in different categories they don't call it like that but you know we have created bullet journals for years but I've never really understood that there's a whole system around it it was first I thought when we started at creating them at Kiki K it was all about making the pages pretty and beautiful but once I read his book he's been on my podcast as well the guy who started that bullet journaling I was like this is an amazing way of journaling and so I have kind of adapted that to my own way and so I use categories in my digital devices the same as I do in my journal and I love journaling about what I just experienced so this morning for example I took some notes from the retreat that I run yesterday because there were some things that I want to do differently there's some things that I just love that I want to remember and there's some learnings that I wanted to incorporate and some new things I want to incorporate into the next retreat that we're doing.
1:02:16So I constantly take notes. I used to be really frustrated if I went to a meeting and people didn't come with a notebook. Obviously, some people prefer devices now, but there's a lot of research about the handwriting, creating better or new pathways in your brain. So there's a lot of benefits of journaling, but the thing that I come back to that has been the most beneficial is never being burned out. Because those three pages in the morning, I put anything that is bothering me, instead of winching and complaining, I put it on paper and I just throw it away. So it's like emptying your head and your body and it just gives you that kind of space to then think about.
1:03:03new potentials new ideas yeah i've actually heard of this just kind of like thinking of yeah your journal is a place to shed right like yeah yeah um so you put anything that's on your mind deepest darkest secrets as well anything anything so i actually write so no one can actually read it oh so that's something i developed because i so if i if i brought that journal somewhere and I forgot it I didn't want because sometimes sometimes you just want to journal about something that's bothering you or something you're dealing with that you don't want the whole world to know about and they don't need to know about it because that's just something that you're going through yourself so I write so no one can read it so we're really well known or I'm well known for my Kiki K handwriting because we used to teach that in our stores so you would think that I would do that but not in my morning pages I just write so no one can read it so you can kind of train yourself to do that and then obviously in my normal notebook I can read everything and but I wouldn't be worried about that just throw it away or burn it if you have a fireplace burn it or if you have a shredder or just put it into bin in the end of the day it's no one really you know we all go through challenging times we all go through you know our ups and downs our darkest times and you know dealing with challenges in our work businesses relationships families friends you know what's happening in the world right now there's a lot of things that um people would have an opinion on but in the end of the day it's your journey and you make the decision what's important to you and and if you write like that then no one can read it but even if they could read it it's your life so i'm going to ask you a random question you've got a journal here on the table you reminded me back to i did an interview a long time ago with the founder of headspace you know that app incredible meditation app and i said yeah so i said to andy i said man um i gotta ask you to do a meditation would you be able to read something from your book from your journal yeah sure let's go what do you got in there so i i am i put an index at the front so i can uh refer to it so i probably go through a book like this a month okay and i love it so So just to explain a little bit, if anyone is interested in journals, I love wire binding.
1:05:34We also do book binding, but I love wire binding for everyday writing so you can actually put it flat. So I have an index at the front. So these are, if you go to the Dream Life store and you do the plain journals, we have lots of guided journals like goals and whatever, but I love the plain ones and I love the bullet ones because I like my own kind of handwriting. writing so I create my own index because I have the same categories all the time so the way I think and the way they operate is and use as my little headings is you know my podcast my coaching so anytime I have an idea I put it under that so let's just go to I should explain also I'm such a visual person so i have a digital um i have a digital laptop diary like everyone else and the zoom and all that kind of stuff but i'm a visual person so i like to put in and this is just handwritten we sell diaries as well but i actually create my own little diary yes and these are all things that are big things so i don't put in in this kind of layout i don't put in things like particularly what I'm doing all day today.
1:06:50But Melbourne will be in here. Your podcast will be in here. Things that is unusual. So the trips, the birthdays, I've got all my speaking. Because when I get a lot of phone calls or emails about can you speak in August next year, then I will quickly want to just go and look at that to see. because sometimes in the digital world, it gets lost and you can't see the whole thing. So I use this, but I also use a whole world planner where I put all my speaking because if I'm speaking in Dubai, I want to make sure that when I don't book something like the day before, if I can't, if I'm traveling that day, et cetera.
1:07:35So it's just really helpful since I'm such a visual person. And then the way I, I'm just going to show you something that would be
1:07:47so coaching program like I have million ideas about my coaching program so that's kind of the heading here it will be on the index I've got admin Friday so anything that I need to do today during my admin time so for example I then I have solo podcast I have anything about what what is my life in here and then I time block so so for example um uh between I work in 90 minute block and then I will let's just say that my time block is podcast for my own podcast if I have that I will then go into my journal and my phone because I have the same categories on my phone and my email system then I'll go in and just say okay what do I need to do on the podcast today so I would have a schedule like you would so for example most of my April ones will be or I will have thought of that but then I was like what do I need to do in this 90 minutes on podcasts and I might have some new ideas that I thought about on the plane that I write down or there might be an email about someone who wants to come on the show that is you know relevant for me right now right here so it's a really good way of time blocking and then combining my journal but also my digital devices.
1:09:06So I think the same way digitally as I do with my journal. Yeah, wow. That's a quite comprehensive system. I know. But that's, you know, I run, in my coaching program, I have, we plan the quarter. So first we plan the year in January and then every quarter we plan the quarter as if it's a mini year. Because what I've found over the years is that we're really excited in January or December about the new year and we have all the plans and then life happens and business happens and we go sidetrack. And then come October, November, we're like, oh gosh, we haven't done what we thought we would do. Mostly we plan quarterly in business, but personally we often let our own things go.
1:09:46So now I plan the quarter before. So we have just planned in the coaching program, it's March now, and we just planned the quarter too, which starts 1st of April. So I then just look at what do I want to achieve in this year? What do I want to achieve this year? And how can I break that down in the next quarter? And I just focus on the quarter. Obviously, I get things, requests from speaking in December, et cetera. Yes. So obviously, that comes in. But I focus only on my top three for the quarter to make sure that they happen. And for me, they are around, obviously, my business, but also, you know, my health and well-being and my family as well.
1:10:30Yeah. Well, look, thank you for sharing. I knew I was opening up a can worse, but it was that comprehensive. So that was really helpful. You know, it's an interesting one because this is living and breathing the brand, right? Yeah. I'm just not saying how I'm using the journal coming with the plain journal. Yeah, yeah, yeah. That is what I'm talking about. You use it and that's why like, oh, we need to change this because of this. This is a plain one. But then, you know, I know people need some prompts, for example. I hear people all the time saying I can't journal. Yeah, put pen to page. Yeah.
1:11:06So then a plain journal like this will be perhaps overwhelming. So then I've done an AM, PM. So you can have morning prompts, night prompts. One of my favorite journals is called Daily Wins. So every night you can write down three wins and three things you're grateful for. And then you plan the wins for tomorrow. That's good. Last night, I planned to do a really good podcast with you today. Oh, there you go. I think we're doing it. Yeah, I think we're getting this win. Okay, all right. Well, look, I can see now the mindset piece, right? You've turned it into somewhat of a habitual system through your journals.
1:11:44Yeah. Right? Yeah. Okay, well, look, we have to work towards wrapping up, Christiana. This has been fantastic. You've been so open, honest, vulnerable. You've shared some incredible stories. What's something that you wanted to come here today to share that perhaps you haven't shared before? Something that people don't talk about enough as a founder or anything that I didn't ask you that you want to answer? So for anyone starting a business or in a business that are listening, the number one thing that really made us go global is dreaming. So when we start a business, it's almost impossible to think globally straight away because you haven't even got started in your own market or having a product that's out there.
1:12:35So thinking really big is difficult. And most of us are really good at setting goals if you're an entrepreneur or do a bit of a strategic plan or a business plan. And that's all great, but I think dreaming should come before that. And when I say dreaming, some people roll their eyes and they think it's a bit fluffy, but dreaming is thinking outside the square, thinking about stuff that you want to do, a business you want to create or something you want to achieve personally without knowing how to do it. So the way of doing that is to ask yourself, what would you do if you knew you couldn't fail?
1:13:17So many of us are scared of failing. I'm so good at it now. Some does not face me anymore. But most of us are really scared of failing, worried about what other people are thinking. You know, if we fail, you know, media, all that kind of stuff that comes with that. But what would you do if you knew you couldn't fail? And another question to ask yourself before you're goal setting and before you do some goal setting, before you do some planning is to ask yourself, what would I do if I had all the skills, the resources and the knowledge, the time and the money to do whatever I want in my one precious life and business?
1:13:56What would I do? Even if you have no idea how to make it happen, because most of us don't feel we have enough time. Most of us don't feel we have enough resources, skills. And because of that, we don't actually push ourselves. I had no idea how to open a retail store. I had no idea how to find manufacturers, design, I had no idea about anything. And I feel the reason why I got to what we got to, obviously not just me, but the dream to start with was a vision that I set really early. And then I got all these incredible people to help me make it happen. But before you have that, you need to dream and set a really clear vision.
1:14:37And that is what makes it so exciting being an entrepreneur because it's up to you to set that vision. but if you just start with strategic planning you often just stretch yourself where you are you might want to turn over more money or make a better profit margin or whatever whatever that is for you but when you put your normal life and normal business aside and ask yourself what would you what would I do if I knew I couldn't fail and what would I do if I had all the resources and the skills and knowledge health well-being time money to do whatever I want in my life what would I do when you do that some really exciting things comes out because when you do planning you often think about what's realistic and in my opinion that's a little bit boring because we get to that anyway but thinking outside the square dreaming big is so fun in your business but also in your personal life and it's amazing what we can make happen if we're getting clear on what we want and starting to share it outside and, you know, on podcasts.
1:15:40So one of my dreams is to do 104 talks this year. And I'm sharing that because you never know who might need a speaker. You never know who might know someone who knows someone. And the 104, I don't really care if I do 104. I will never put myself as a bad achiever if I don't. You won't beat yourself up. No. I treat myself with kindness and I think if I can, I know that I'll easily get 30 in a year because that's, that's, I know that's possible. 104, unlikely, but how about if I reach somewhere between 104 and 30 that I think I would get? That's amazing, right? So when you dream big and you share it, it feels, it's, it's exciting, but it's also a bit scary.
1:16:31because a lot of people have opinion you know even when I said that I was going to open my first interview with the H I think was I said that I was going to open 40 stores but we just opened one and when I drove home I felt sick I was like I'm going to open 40 stores you know Paul only had one store to one house to sell and I was like how am I going to do this and by sharing that you know I had some people had an opinion there's no way you're going to do that that gave me that excitement to show them and the other thing is that i had some people saying how can i help you make that happen so sharing is really really powerful dreaming is really really powerful even if you have no idea how to make it happen amazing well look christina thank you so much for your time uh this has been incredible interview thank you again thank you so much for having me hey guys if you love this episode make sure to check out my interview with Trini Woodall on how she built a diehard community of followers backing her every single move with Trini London.
1:17:32The true beauty of our community is that there's a passion and we inspire a passion for them to make the most themselves but that community itself fosters you know lifting up women.
From the publisher
In this episode, Kristina Karlsson, founder of Kikki.K and Dream Life, opens up about building a $100M global brand, losing it all, and why she's starting again—this time, on her own terms.
She shares:
• The wild journey of scaling Kikki.K to 120 stores in 6 countries
• How losing her business twice reshaped her view of failure and resilience
• Why journaling became her most powerful tool for balance and clarity
• The hard lessons from choosing the wrong investors and CEOs
• How she’s building Dream Life with more freedom, purpose, and creativity
If you’ve ever had to start over—or fear what would happen if you did—this episode will leave you inspired, grounded, and ready to create again.
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