Define the Win or You’ll Never Hit It | Ep 940

29 Jan 2026 · 58 min · 30 chapters

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In short

Predicting reality without sentiment; using behavior-only “frameworks” to rebuild after setbacks; content and hiring systems. The episode argues that accurate reality models beat luck, and that business success comes from assembling talent, raising standards, and moving fast with “macro patience, micro speed.”

Guests

No named co-hosts or guests appear in the transcript. The main speaker is interviewed by another person (questions about content creation time, frameworks, hiring, etc.), but no guest identity is provided.

Key claims

Remove emotion/psychology and view observable behavior to define reality. People underperform for reasons that map to communication (what), training (how), deadlines (when), or blockers (what’s in the way); motivation is usually last. Hire for intelligence as “rate of learning,” tested via real cases and role-specific drills. Treat top talent as partners, not employees. Fire quickly when performance is the constraint; otherwise coach.

Notable examples

“Management diamond” (communicate/teach/deadline/blockers). Hiring editors via raw footage edits; sales via pre-sent scripts and 1–2 minute soundbites. Reference: HubSpot sales book; “ugly surgeon” hiring; “Elon” urgency; “write your own eulogy” after mother’s death.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Predicting Outcomes: A Key to Success

0:00 to 1:02

Learn how accurately predicting future outcomes can lead to achieving your goals.

“If you are not good at predicting what is going to happen next, life will be hard for you.”

Creating Consistent Content

1:02 to 2:36

Discover the strategies used to maintain consistency in content creation.

“equation and only looking at it from a behaviorist frame of what can I observe.”

Understanding Frameworks in Learning

2:36 to 4:24

Explore the importance of frameworks in learning and teaching effectively.

“And then I'll just, you know, massage the edges and then post it.”

The Management Diamond Concept

4:24 to 6:28

Learn about the diamond framework for understanding employee motivation and performance.

“Like it might be more complex than I thought it was, but there is a decision tree that I'm going through.”

Hiring for Intelligence Over Skill

6:28 to 9:48

Examine the rationale behind hiring for intelligence and learning capability.

“Um, and then it's like, okay, well, they knew when to do it.”

Effective Interviewing Techniques

9:48 to 14:00

Discover innovative interviewing techniques to assess candidates' true potential.

“When you're hiring for smart people, how do you figure out they're smart?”

The Importance of Intelligence in Hiring

14:00 to 15:10

Learn why intelligence is crucial in hiring processes for effective problem-solving.

“on the phone with, the people on the phone feel like they're talking to somebody who's an idiot and can't actually help them solve their problem.”

Identifying Competence Through Hiring

15:10 to 17:01

Understand how to identify competent candidates and the challenges in hiring for leadership roles.

“They talk to people that are very charming.”

The Value of Learning from Talent

17:01 to 18:56

Explore the benefits of hiring top talent and the evolving nature of roles in growing businesses.

“But basically, it's like the bigger the company gets, I feel like the better he gets, you know what I mean?”

Full Stack Skill Sets in Leadership

18:56 to 20:53

Discover the importance of versatile skill sets among leaders and their impact on business.

“Layla's MO around people and people and talent.”
Show all 30 chapters

Driving Growth and Opportunity in Organizations

20:53 to 23:16

Learn how organizational growth and opportunity can attract top talent and foster a meritocratic culture.

“What do you have to offer to them other than market rate or above market rate money?”

The Risks and Rewards of Hiring Decisions

23:16 to 26:16

Understand the nuances of making hiring decisions and the implications of talent management.

“Yeah, so we could say, what's like a really, a salesperson.”

Balancing Patience and Results in Business

26:16 to 28:01

Explore the concept of patience in achieving business goals while maintaining high performance.

“And so if we have somebody who's not as good as they should be, but they're not in a role that's right now, like limiting the company, it's probably not going to be our first priority to take them out.”

Balancing Patience and Urgency in Business

28:01 to 29:28

Explore how to maintain urgency while having patience for long-term goals.

“We don't want to be seen as brutal employers.”

Raising Standards Through Influences

29:29 to 31:26

Discuss the influence of extreme individuals on personal standards and growth.

“tactical level, like you're having a team meeting and you say, Hey, when can you get that done by, they'll give you a date.”

The Trade-offs of Entrepreneurship

31:27 to 32:58

Examine the balance between personal sacrifices and entrepreneurial success.

“And so I do think there's a component of that.”

Reflecting on Life's Priorities

32:59 to 34:59

Contemplate how personal experiences shape priorities and values in life.

“I mean, like Steve Jobs accomplished a lot.”

Evolving Perspectives on Work-Life Balance

35:00 to 36:08

Analyze how shifting perspectives can change the outlook on work and life balance.

“then if I were to apportion my time based on what my eulogy percentages would be, I would probably not have the same pie chart that I do now.”

The Myth of Hard Work vs. Smart Work

36:09 to 41:48

Delve into the debate between working hard and working smart for success.

“I think there's two things that I think make entrepreneurship hard.”

Hypothetical Success with Delegation

41:49 to 42:05

Consider the concept of achieving success through delegation in business.

“I think what's always difficult is do I model the top of the mountain or do I model the climb?”

Understanding Different Seasons in Business

42:05 to 43:21

Learn how to compare your business journey with others without falling into the trap of unrealistic expectations.

“And that one's always a really dangerous one that I try and catch myself on, which is we're in different seasons.”

The Value of Networking and Learning

43:22 to 45:10

Discover the importance of networking and learning from those ahead of you in your field.

“and which one, if you did, once gained two?”

Frameworks for Predicting Outcomes

45:11 to 46:21

Explore how accurate frameworks can enhance your ability to predict future outcomes in life and business.

“and spend time with or shadow for a day.”

Defining Terms for Better Communication

46:22 to 47:51

Understand the necessity of clearly defining terms to improve communication and achieve goals.

“like there's probably a book that will come out of me along that topic, but it's more around viewpoints of the world and reality.”

The Role of Specificity in Sales

47:52 to 49:58

Learn how specificity in messaging increases the likelihood of making successful sales.

“And just saying, like, and so basically, like, if you were to, you know, alien comes on Earth or a toddler, depending on how you want to see it, and say, like, hey, you know, what does trust mean?”

Pain as a Primary Motivator in Marketing

49:59 to 51:58

Discover how understanding and articulating pain points can drive customer action.

“I'm like, go transfer belief over a bridge of trust.”

Effective Content Creation Strategies

51:59 to 56:01

Learn how to focus on educational content that truly engages and informs your audience.

“And then I got into like, you know, periodization and like, you know, volume blocks and then, you know, peaking cycles.”

The Importance of Educational Content

56:01 to 56:51

Learn how educational content drives business success through engagement.

“Like, if you're an educator, to be clear, if you're an entertainer, that's different.”

Resource Allocation in Content Production

56:51 to 57:33

Discover the significance of allocating resources effectively in content production.

Casual Conversation and Reflection

57:33 to 57:52

Experience a relaxed conversation that highlights the value of informal discussions.

“ever did that no I am too man Thank you.”
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Transcript

Automatic transcript. May contain errors.

0:06If you are not good at predicting what is going to happen next, life will be hard for you. And the better you get at predicting what's going to happen next, the more you will get what you want. And so then being able to predict what's going to happen requires an accurate framework of how reality works. And I think that that's where, you know, if you've lost everything and then you can rebuild it again, it's because you accurately view reality and it wasn't luck. You can redo it again. And so for me, I think a big part of it was like I find like the most people don't know what they're saying most of the time.

0:40Like the vast majority of people spend their time regurgitating and reparroting things that they never thought about. And so I think that the single greatest razor that I have for defining reality more accurately has been removing all sentiment, emotion, and, quote, psychology from the equation and only looking at it from a behaviorist frame of what can I observe.

1:10We put out a lot of content. Yeah, I do. I do. And I can't imagine you do audio. You have help, I would imagine. So everything, so the reason that I think the brand has been consistent across the board is because I do, all content that goes out is me. So basically anything that's written, I wrote, or is a transcription of something I said. So those are like, if I said it, I'll stand by it. And so like captions on Instagram are just tweets. LinkedIn posts are transcriptions and or transcriptions plus tweets or many tweets put together. there. But X is still my, my like core. That's like my that's like my home base.

1:48X is where that my source of truth and then everything kind of springs from X. So you put out two or three or four a day, you're like, you probably scroll the comments and you probably get inspiration. Like, Oh, I'm seeing a lot of people say this thing. No, not at all. So I so only thing I use only tool I use is a tool that allows me to schedule things in the future. And so like, I'll have a conversation with you and something will come up and I'll be like, oh, that was a pithy thing I just said. And then I'll just put it to whatever my next tweet, you know, moment is, and then it'll come out whenever it comes out.

2:20And so that's, that's like my, my tweet strategy. And then the team, when I do like the live streams or whatever, like the team's behind the camera here and you know, I've got one or two of my guys who's like taking notes. I'm like, oh, that was a cool thing you said. And then they'll send it to me afterwards. And then when I go and make tweets in bulk, which I do like every once in a while, they'll just send me a shitload of quotes that I've said. And then I'll just, you know, massage the edges and then post it. What percentage of your time per week is dedicated just like content creation? So as of right now, I do one recording day a week, which is like four hours.

2:53And then on weekends, I spend about two hours on written. So six hours ish. And when you're sitting down to Rice, do you ask yourself a question like, what's something that I learned today? or i don't know no not really um it's it's it's no honestly not um i just like i think you chump does this as well and you do this too you talk in soundbites but you use fake in frameworks i don't think like that at all it does not come naturally to me and whenever i hear you or we have a mutual friend ryan dice yeah and ryan was like he was like make me feel like a jerk he was like you don't think in frameworks like how do you learn something and then think how you're going to teach it to your team or whatever i'm like i don't know man i'm like a neanderthal like i just kind of like flip by life sometimes and i just like i don't like reflecting thinking a framework i think frameworks happen when you have to reteach or reuse the same thought process over and over again and so rather than re-deriving the same decision set you create a framework to give yourself mental shorthand.

4:01And so I think it's just like, I created the scaling one, like you were at the implementation workshop, like the Mosey six or whatever. It's like more metrics, market, model, money. And then underneath the model, there's four offshoots and then finally manpower. So it's like, these are the six reasons that people get limited in their business. Right. And that was because I had to think like, okay, I've done so many Q and A calls. There has to be, there is a decision tree. Like it might be more complex than I thought it was, but there is a decision tree that I'm going through. And so just actually crystallizing that.

4:31And so you totally think in frameworks, you just haven't documented them. That's my two cents. That's my opinion. Well, you had this cool, like I've been watching your, I think I told you the other day, I was watching your concept now on tactics of making money, but on tactics of leadership and management. And you had this cool thing called the diamond. Yeah, it's great. Do you remember what it was? Yeah. Do they not? Oh, it was like basically for the listener. It was like, you have employees out doing what you want them to do. they're either they don't know what you want done they don't know how to do it so they weren't motivated or they don't know i think when they yeah or there's something blocking them yeah and when you come up with something like that is that something that you make up or do you read other books and you steal like cool bits of inspiration and you recurse them for your so honest truth i really don't read as much as i probably should um most almost all my stuff just comes from like me doing it and then saying man there's got to be an easy way to describe this um if i happen to come along some sort of you know if there's some coincidence i see that as corroboration of an idea but yeah no i really don't consume anyone else's stuff for for like inspiration i like i have enough shit going on every day i have tons of stuff to talk about um and so yeah no the management diamond was like all right fundamentally people don't do stuff for a reason.

5:50I have to figure out what that reason is. And if there's a way that I can have a framework that I can have for this conversation that makes it less like, how do I not attack the person? Rather than say, you are a lazy piece of shit, it's like, that's unlikely to be productive and also probably not the real cause of why they're not doing things. Because most people do prefer to stay employed and also prefer to do a good job, I think by and large. And so it's like, if we take that to be true and I want them to succeed and so do they, then what's getting in the way here? It's like, well, I didn't communicate that I wanted them to do this thing.

6:16Okay. Well, that's on me. I didn't tell, like I told them, but then they're like, cool. I don't know how to do that. That's a training issue. Okay. Um, uh, you know, they, they, they didn't know there was a deadline associated with it. It's a when problem. Right. Um, and then it's like, okay, well, they knew when to do it. They knew how to do it. Um, and then, uh, and they knew that I wanted them to do it. Then it's like, okay, well then is there something blocking them? Now the motivation one of like, they're not motivated to, um, is like technically correct, but it's the last one that I'll go to because most times people are relatively motivated to do it.

6:50Now, mind you, there's definitely times when that's just not the case, right? Or the how component has a more generalized skill that someone doesn't have. So I'll say differently, like if in order to do a role, my position is like, you probably heard like attitude versus aptitude. And that used to bug me a lot because I was like, well, that can't always be what it is, right? Because it's really just that there's a deficiency in someone's skill set to enter an organization to do a role. And so we want to hire for the small skill deficiency. If you're hiring for what people consider low skill labor, so if you run an Airbnb and need maids or you have a yogurt shop and you need to have people who do, you know, clean the counter and like check people out, that's very low skill technically.

7:33But in terms of hiring, you're going to hire for attitude, not aptitude. And that's just because the amount of skills required to train someone on attitude far outweigh the skills it takes to take somebody who's already friendly, knows how to show up on time, can smile, say hello, makes chit chat, teach them how to use a cash register and clean the thing, could take like two hours. Like it's not a lot of training in order to do that role. And so it doesn't make sense to hire someone for aptitude. Like I've worked a cash register before, but I'm a dick. It's like, well, that's not going to be very, like I'm going to have to train you to not be a dick.

8:03It's not worth it. on the flip side if you want to have the number one ai researcher in the world if that guy's a bit of a dick then you can probably work with him on being a little bit you know better at communicating with the team you're not going to take the person who was you know the yogurt yogurt store cashier register assuming they take no you know they're not on the side doing all this stuff and make them the number one ai researcher and so it's like we always just all should at least in my opinion hire for the person with the small skilled efficiency and then we have to ask the question as the business owner given that skilled efficiency is it worth us or worth our resources to train them.

8:34And so I take the position that I think every skill is trainable. It's just, is it worth training? Like, are there other people I get higher returns on? In which case, great, I'll use them. And that for me is fundamentally like why I would say that over my career, the biggest change in terms of my hiring practices is I hire far more for general intelligence now. It's like, yeah, I want someone who has just significantly higher horsepower. Higher horsepower above attitude and above skill set. Yes and no. So it's like basically the intelligence will allow someone to bridge the skill gap faster. And so it's a return on resources for where they are versus where they need to be, whether it's a quote attitude issue or quote hard skills issue.

9:16But I see soft skills and hard skills as just skills. Hard skills are easy to define and measure. Soft skills are just hard to define and measure, but they still are definable and measurable. And so I want somebody who has high intelligence because I define intelligence as rate of learning. And so if I can get someone who has a high rate of learning versus somebody else, maybe that person starts a little bit behind, but in six months, they're going to pass the other person who might have experience. And so, again, it all depends on what the timeline is. If I take a toddler, I can get them to be an adult in 18 years and be perfect, but I don't know if I have 18 years to wait.

9:47And so, you know, that's kind of my general rubric. When you're hiring for smart people, how do you figure out they're smart? The quality of the questions that they ask. So if someone said, hey, I noticed that you guys have this media brand here and you have this advisory practice here. Have you considered what's revenue retention around that? Is there's another vehicle that you guys have considered that isn't in the pipeline right now? I'd be like, wow, that demonstrated that they did a fair amount of research and they were able to take a complex thought between these two things and ask me about it.

10:21So like, that's a great question. Whereas if someone says like, you know, what's the five year vision of the company? I don't say that as a bad question. I just see that as like kind of a generic interview question someone might ask. And if that's not already answerable online, which, you know, the pros and cons of our situation, similar to you, is that a lot of my stuff is public. And so I expect somebody to come in with better than generic questions because I've already answered generic questions publicly. If they ask quoted questions and then, oh, when they deconstruct a problem that they're solving in terms of what they're thinking with.

10:51So, I mean, this is, to be fair, this isn't like my invention, but like in the consulting world, people do cases for a reason, right? They want to hear, like, okay, how many ping pong balls fit on a 747, right? This is a common question they would ask in a college interview, not because they care about the answer. They care about how you think through getting the answer because it demonstrates a level of horsepower. And so for us, I would say a practice that acquisition.com we use, especially at our higher level in leadership roles, is we actually, instead of presenting them hypothetical cases, we actually present them with the real cases.

11:24And so, you know, worst case, we get free consulting. best case we get somebody who is capable of implementing that solution that they just came up with and so if they can use uh frameworks that i wasn't aware of experiences that i'm not aware of those things will come out in that you know complex you know uh issue that we're dealing with but it's also at least like way more interesting of an interview for me because now like they're solving my problem so i'm like way more engaged so does that be best like the hiring manager or Or maybe you would have someone at the company has a generic description of the company and what some of the numbers are.

11:58Maybe they're like fake numbers even. And then each role will have a specific problem that you need help solving for a company. And they get a Google Doc here in advance. It's like, prepare your phone. Send us to me in advance. I'm going to read it. So I'll differentiate this by level of role and type. And so I'm talking because right now I'm like knee deep in like C-level like interviews. so that's like what I'm thinking with right now. If we're trying to hire an editor or a salesperson, those are roles that are super repeated and as a result have incredibly structured, you know, interview processes and whatnot.

12:33And so for those, like for a salesperson, for example, it's like we're going to send a script to every candidate that we want to invite to a group interview first. And so they're going to get the script ahead of time. And we want to hear them do, you know, a one minute, two minute soundbite of the script. So if they didn't even take the time to like, go through a few times like they're gonna sound horrible and so immediately either they they don't have the skill or they don't have the work ethic either way we can weed those people out and we can tell within a couple minutes so we don't need to waste a 30-minute call on somebody who's wants to be a salesperson we can have 10 people on the call one or two minutes and we can find out if someone's got a little bit of game from there it's like okay then we'll say hey you mess this thing up tweak it try it again when we do that we get to see how coachable they are how much ego they have and how quickly they can learn intelligence and so from there we're like great I actually read a book that you suggest this.

13:21The guy who did HubSpot sales team wrote that book. It's where you do the same thing here. Yeah. And it's funny because we ended up re-deriving the exact same interview process as the book. And so it was very corroborating. He actually says that IQ is the number one. He's like, charisma is important, but it's not the most important. No. Ability to learn quickly. And I think part of that also because they were selling to business owners and so do we in most of our portfolio is B2B. And so if a salesperson is being outgunned consistently by the people that they're getting on the phone with, the people on the phone feel like they're talking to somebody who's an idiot and can't actually help them solve their problem.

14:05And so yeah, I think general intelligence is such an important part. But honestly, it started there, but I kind of just see it across the organization. Show me exceptional organizations that employ dumber people. Like it's, I mean, there are some, but especially in the work that we do, B2B and higher level, you need horsepower. So in terms of intelligence, like rate of learning, and we can actually demonstrate them learning on a small level. And that works, same thing with editors. We follow a very similar process. Here's some raw footage. Send us a clip back with your edit. We can look at just the final output.

14:38And that allows us to be more objective about, like, some people don't present well, but that doesn't mean they're bad editors. And I think like interviewing itself is a skill just like anything else and I don't need somebody who's great at interviewing I need somebody's great at editing, right? And so trying to pull that apart and something that Layla's taught me that's been really helpful like for me lately has been She's like some people are incredibly smart, but are not very good at communicating and depending on Depending on the role they might not have as much need for that level of communication And so that's where it gets a little bit more nuanced, but I want to be really clear and the way around Yeah, sure.

15:10They talk to people that are very charming. Yeah. Medicate wonderfully. And I'm like, I can't fall big into this. You know what I mean? It was like always go for an ugly surgeon or something like that. Like there's some razor. I just wanted to put my little disclaimer out there, which is like I by no means claim that we are perfect at hiring or anything like that. We just like everybody, we take our licks. But I'd say the hardest ones are always leadership because you have fewer. Like you might appreciate this. whenever I go into a room of entrepreneurs, I say, hey, who here is on their second business or beyond?

15:46And like almost the whole room raises their hands. I'm like, okay, cool. Now, of those of you who are on your second business and beyond, who here, your current business grew way faster or past your first businesses? And like almost the entire room raises their hands. And I always think like, so why is that? And so I think that at the most basic level, it's pattern recognition, but especially when it comes to talent. And so like, if you think about building like, let's say a million dollar business, it's like first you have us, you have some marketing function, you have some sales function, you have some delivery function, you know, whatever, you know, across the board.

16:18And for the first time ever, when, as soon as, you know, maybe a million, maybe it's three million a year, whatever it is, like it's not you anymore, like somebody else has to do some of this stuff. And so you get your first pattern recognition of like, oh, this is somebody who can do some advertising, or this is some person who can do some sales, this is a person who can do some low-level management, this is a person who can do some, you you know, some delivery or whatever. And so, and you basically keep struggling and keep plateauing at that level until you find that one person who's like competent.

16:43And then you're like, oh my God, you can do the job. This is amazing. And then the business grows until that next level, you know, that next year in train. And so then across the board by department, one by one, it's like you have these six month, 12 month periods where you go through interviews and interviews and hiring and onboarding just to see if this person's competent. And then whenever they're not, you're like, I have to start over again. And then the business basically stays where it's at i think the the more experience we've had on each of these roles of like this is what you know uh sdr looks like this is what sdr manager looks like this is what a closer looks like this is what a senior closure looks like this is what a closing manager looks like this is what this is what a director of sales looks like this is what a vp of sales looks like like it took me time to learn each of these levels and obviously do that across departments um but then after that point when you got these new the new businesses you go after you're not even building the business you're just assembling it you're like these are all the pieces that are required to make this business who have you hired recently um that is significantly better than you or has taught you something because you're in the world now where you have to do all the talking and a lot of the team for your i use and at your workshops and with companies that you work with yeah who's k2 uh sharon does sharon's trans-runner president um he's so knowledgeable on the i mean he's so knowledgeable in a lot of different things but like you know he said two he said two plus billion dollar companies and so obviously acquisition is you know the third that you know, we're shooting for, depending on, you know, when we have our third party validation.

18:05But basically, it's like the bigger the company gets, I feel like the better he gets, you know what I mean? Like the more in his wheelhouse he is in terms of like data pipelines, infrastructure, real-time dashboards, how can we, like, how can finance get weaponized? I would say that Leila, like, Sean's so good at the finance function and understanding just like, just tax ramifications, entity structure, like just a lot of the things that I, you know, for me, my acumen is on like, How do we let people know about it? How do we get them to give us money for it? How do we make sure that they really like it and tell their friends?

18:36That has been basically the core of my skillset. And everything that's not that. Is the last thing you said there is that pride? Yeah, yeah, exactly. And then, but like everything outside of that is definitely not what I would say like my core core. It's like Layla is so good at that. Like a lot of what we were talking about there is me somewhat relaying Layla's, you know, Layla's MO around people and people and talent. But Sean's so good at enterprise value, structuring, just a lot of the things that a public CEO would be good at. And that's what he comes from. But he also is like, and I would say from an observation personally, the true AAA talent, one, they're not employees.

19:19They are partners. And they see themselves as partners. And if you don't see them as partners, then they are not A plus talent. How do you treat a partner differently than an employee? you? Like, how would I know if I own partner? Well, I think if you go to them because you're not sure what to do and they're giving you advice, to me, that's a partner. If you're constantly directing them and saying, this is what we're going to do, this is what we're going to do, there's nothing wrong with that. But they're not a thought partner. And I also use that as a great limits test for like the true C-level executives that we have is like, do I want to talk to this person about this complex problem?

19:51If I don't seek their advice, then it means that I don't see them as a value add. And so then they're not like, they're not super essential, which is not good. But yeah, so he, I think that, and then the other piece, and this is something that again, I feel like I've learned more recently because I'm super deep in C-level stuff right now. But it's clouds to dirt. So vertically integrated, full stack skill sets. And so like, I think like the best sales leaders can go, like they can hop on the phone and get a cold lead to book an employment from an SDR level all the way to building sales strategy of like, which starts to merge into marketing, right?

20:30It's like, what kind of messaging do we need to look at? What kind of avatars have the highest likelihood of buying our stuff? How can we weave that into our process and our scripting? How can we, you know, cut our training time and onboarding new rep? Like, they're really thinking about the sales organization, but they can also do almost every job. And I just have yet to find truly exceptional people that aren't full stack. What do you have to offer to them other than market rate or above market rate money? It's growth and impact. If you were to ask everybody in the company, acquisition.com, what's the number one thing that they come for?

21:05It's growth. None of those companies are growing, not none. A lot of those companies aren't growing at the rate that we're growing. And so there's so much career advancement and opportunity. we are very meritocratic there you go and so like anyone can come here and move up independent of age even independent of tenure we had a guy who came here 90 days ago and got a very large promotion after coming in at a pretty high role already just because he demonstrated he was great and we're like great we have this opening we think you'd be the best fit a lot of businesses are growing only 20 % a year I don't know some like yeah fine but mediocre number and it's like where do they start if they don't have growth in order not growth in terms of just the money to pay people the growth in order to impress the people still i think it all depends on like the opportunity and the level of like the pool that you're competing against you know like if you are an ai true ai you know company um you know it is super competitive on the flip side they're like if someone's going to start a new division for us, I can just say, like, I can guarantee you demand.

22:12Not a lot of people can do that. And so, like, it's not a question of whether this will work or not. Is this the best use of the demand that we have? And so it becomes an opportunity cost question. But a lot of people, in some ways, it's like, it's less risky to come to ACQ because we have so much demand, and there's just, there's so much opportunity. That's basically, like, if you're working for Jimmy said, you know, use a different brand, like Mr. Beast, like he has virtually a limitless demand. And so if he said, hey, can you help me spin up whatever, pick a random thing. If Mr. Beast was going to say, hey, let's start an umbrella brand, it doesn't mean he for sure will sell umbrellas.

22:51It's just not the best use of his resources, right? So it's like we need somebody who can come in, recognize the best vehicle for the demand that we have, and then be able to obviously execute it on it but a lot of people don't have that like built-in guaranteed you know they just don't have that and so that becomes actually significantly riskier despite you know what other quote perks might exist it's so it's like you've guaranteed demand you've basically guaranteed growth as as fast as you can grow we can grow and that's and we also still pay exceptionally well and so with though you know those three things put together we can get very very good talent and there's also people that are very mission driven like we have a lot of people who come in and they're like I've consumed your stuff for years and I saw the the recruiter reached out to me and I was stoked and that was it like there's just in some ways it's like you know private equity number 17 it's like they're all it's almost it's just commoditized like their business is commoditized it's just not that interesting and so they have to compete on price and so their price is their comp whereas if you have a value proposition like what's the what's the grand slam offer from an employee perspective rather than a grand slam offer from a product perspective because it's still the exact same process of acquiring talent as it is to acquire customers.

24:01It's just a reverse funnel. Yeah, so we could say, what's like a really, a salesperson. That's a simple one. But I'm hiring other roles. I'm hiring chapter leads. So we have 13 chapters that we, they send them to hire, give them manage each chapter. I mean, the easy answer is settling, but it's so tough because there's trades because these things don't exist outside of time. You know, it's like I have to fill this role and I want to find somebody, especially for us at the C-level because that's what's top of mind for me. It's like I have to have somebody that when I'm on the phone with them, I'm thinking I have to have this person.

24:37And if I don't have that, but I'm like, man, I really need this role. And so if I'm thinking from the like I really have to fill this role angle, it's like usually not the right person. If I'm thinking like I don't even care if I have a role for this person, I have to get them in. It's usually the right person. Were you willing to pay them more than you originally thought? Yes, 100%. Not even a question. You break down a lot? Yep. And also if... Have you ever been like, I got to come up with enough money. I hope I can get enough sales for this person, but I have to have them. I haven't had the second part because we're a super cashflow positive company.

25:08So that hasn't been a problem. I mean, fundamentally, as long as I can just pencil out the ROI of the role, then yeah, I'll do it. I mean, it's just a return on capital. And I still see the... What's your desired return on? amazing well it's like i mean it's i still think the highest yes mind it i think i think the highest returns on capital we get as entrepreneurs is talent like full stop like where else do you get 10x 20x you know returns 100x returns uh and and can do so reliably like Talent is one of those places you can do it. I will also say that typically the higher up the org, the higher the arbitrage.

25:53Are you fast to fire? We continue to get faster. I'll say that. I think we get faster. I would say that our firing practices do somewhat rely on the constraint. Sometimes, Layla says this, but some fires aren't kitchen fires. They're like the trash can in the driveway is on fire. It's like, it's a problem, like we'll get to it, but it's not the thing that's limiting the business. And so if we have somebody who's not as good as they should be, but they're not in a role that's right now, like limiting the company, it's probably not going to be our first priority to take them out. But as soon as that becomes the constraint, then it like quickly gets unearthed and then it gets handled.

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26:36That's like the realistic answer. I sensed a small bit in your voice where it sounded like potentially you were slow to fire because maybe I'm raised to what's interesting to have them in or your voice. It was like, I just don't like it. Well, I don't think anybody likes it. I think we're fast to fire if it is the constraint of the business. And clearly that person is the one limiting us. Like we will not sacrifice the company's growth and the opportunity of all the people who've trusted us with their careers to not have a comfortable conversation. There's also levels of this. And so like, let's say there's like, you know, red, yellow, green, right?

27:08If someone's like, well, green, they're great. Fine. So basically you've got maybe like yellow, orange, red. Let's use that as the three levels. For me, like if somebody's just not, doesn't have the complete competence, but is not, like they can still do their job, but they're not doing it as well as they should. And they're definitely not going to grow and they can't take on new opportunities. Then that to me is like a yellow. If they're, if they're like, for sure, like they can't actually do their, their, their role right now, that's an orange. Red is like, you can't do the role right now, and that thing is required for us to grow.

27:40And so that's kind of like, I'd say, it's a combination of what is the business need and how incompetent is the person. And so the rates of firing, I think, would depend on both of those things. Obviously, in a perfect world, we get everyone out who's not a fit as soon as humanly possible. It's just that sometimes some people do turn it around with good feedback and coaching. That probably happens half the time. And so people are messy. And also we have a reputation too. We don't want to be seen as brutal employers. But at the same degree, we are intense and people do work a lot here. How do you kind of talk about being patient all the time that you're moving at a wicked pace and getting results?

28:21I think the patience is relative to the outcome that you're going for. and so like if you if you're trying to climb Everest right your rate of ascension in terms of altitude is going to be significantly faster than somebody who's trying to climb a foothill the percentage growth will might might be the same though and so a patient person might be willing to grow at one two three four percent per year towards their ultimate Everest but it's just that four percent of Everest is significantly faster than four percent of a foothill and so the absolute difference will be different, but the relative difference, which is like what I'm quote measuring myself against is where I feel patient.

28:58And I think that's where the whole macro, you know, uh, macro speed, sorry, macro patience, micro speed is, um, is super important. It's like, we still need, we still have deadlines. We still need to move the ball forward. We still have to act with urgency. Um, we still have to ask the question of like, what would it take in order to do this in half the time? Would it take for us to do this in a fifth of the time? And can we do that? Let's do that. Um, and I think I honestly see a lot of the job of the manager or the driver or operator, depending what term you want to use as doing that, which is just consistently pulling, like pulling the future forward faster.

29:27And like when you're having it, you know, even at the tactical level, like you're having a team meeting and you say, Hey, when can you get that done by, they'll give you a date. And then like the follow up, like, you know, a level one manager, level zero manager doesn't ask when the, when there's, when the deadline is a level one manager would be like, we'll just accept the deadline. Like a level two manager would be like, well, what else do you have, uh, that's blocking you right now from getting that done. Uh, and they might say, well, I have these three things. And at that point, they might say, well, this is more important than those things, so do this first.

29:55And then with that new knowledge, what is your new deadline? And they might say, like, okay, instead of end of week, I can get it, you know, two days earlier than that. It's like, okay, how many actual hours do you think this work will take? And they might say, like, well, I think it'll probably take four hours. And it's like, okay, well, it's noon now, so why isn't it not four o 'clock today? Right? And I think somebody who's willing to continue to ask those questions, and they're like, well, I could do it, you know, today and I just wanted to give myself some time it's like well why right and so I think that's that consistent pulling forward and the thing is it's like it's almost like mini confrontational conversations that I think are required in order to move an entire organization at breakneck speed I mean I look at Elon a lot you know as an inspiration from a business perspective and all of his competitors talk about that just like the maniacal sense of urgency that that he carries.

30:42And I think a lot of it is that it's just like consistently challenging, like, what would it take? And is it worth us doing? Like, is it worth it for what it would take? If the answer is yes, then let's do it. And a lot of people will kind of like, they make their decisions within their frame or their realm of reality, when that's not based on anything besides their own conjecture or some arbitrary timeline of what they think it should take. So how do you think that people get their standards to be raised to this like extreme level? Like, were you around other extreme people and you're like oh my gosh there's so much more to do that's now the standard or do you think that some people are just born extreme and and they they just get there and they bring others to that level does that make sense yeah i think i think it's probably a nature nurture question and to be clear i don't know the answer this is just my two cents um i think i've always been a really intense person um like my my father my whole upbringing used to always say like balance he's like you're so unbalanced you're so unbalanced uh because like as soon as i'd find something, I would just want to do nothing besides that thing until I had like finished it or, you know, whatever it was.

31:44And so I do think there's a component of that. The other aspect, though, is like, I for sure have had called beliefs broken, you know, frame shifts from people who were ahead of me, like me even observing Elon, you know, it stretches the horizon of what, you know, I think we can accomplish. And, you know, it's actually in some ways very refreshing to think like, okay, well, you know, where was Elon when he was 36, right, versus, you know, 56 or whatever you know however old he is now and he said had such an exponential crescendo in his career that to me it's like it's actually very like inspiring that it just it just takes time and a lot of that I think what takes time for entrepreneurs is there's just so many skills required to be good entrepreneur and you have to be like very good at all of them and I think that's why it's it's just that's why I see entrepreneurship is the single greatest path of personal development like you get real-time feedback that you suck and then at some point most of us on some level get to a level of success and then say like this is enough or I'm not willing to make the trade-offs beyond this point in other areas because it depends on the entrepreneur that you ask but I would say the vast majority of entrepreneurs want to win the game of life and business is a component is one of the games within the larger game of life some people get lost to whatever game they're in or they just consciously choose that that game is more important to them.

33:04I mean, like Steve Jobs accomplished a lot. I think there's been a lot that's been documented about his personal life suffering as a result of his professional career. You could make an argument that he was amazing net positive for humanity, but on the micro level, he lived a harder existence. Elon is probably another one of those people. A lot of people wouldn't want Elon's life. And he says, you wouldn't want my life. And I think we should believe them. And so So I think it's just like what trades we're willing to make. And I think about that's probably a lot of my shower time right now is like when you know the price of the thing you want, like it's okay to go into a store, see something you like, and then not buy it.

33:45Why are you questioning that now? Is it because you just had the suits launch and you like hit a milestone that you're like, oh my God, I wanted this all the time and I kind of really got it. And maybe I didn't want to enjoy it as much as I want. Well, I had a confluence of three things happen within 30 days. So I had called a four plus year project come to an end, which was a lot of my shower time, was around the whole$100 million series and the culmination of the Money Models launch. So that was one. There's obviously, you know, a financial outcome that was, you know, quickly, you know, happened at the launch.

34:16That's the second thing. Then the third thing is my mother died within 30 days. And so it was a very interesting mix of different emotions within that period of time. And so I have I've had a lot of time to reflect on like what are the things that matter most and so Like in writing I mean, I think everyone's heard the advice like write your own eulogy and then try to live that way And said most people don't actually take the time to write their own eulogy But in writing her eulogy it was it was interesting to see like what portion if we had a pie chart of This eulogy is gonna be dedicated to her accomplishments and she was a relatively accomplished person compared to the rest of it, which was about service and character.

34:57And the vast majority of it was service and character. And so in thinking about that, it's like, okay, well, then if I were to apportion my time based on what my eulogy percentages would be, I would probably not have the same pie chart that I do now. That being said, you know, life has a lot of years. And so maybe that slice of pie chart, that's the first two or three sentences or whatever, might be 15 years. And then there's just another period of 15 years afterwards or 30 years afterwards that are a different slice of that chart. Yeah, if you live, right? If you live, like she had a freak accident.

35:31So hers was a sudden death. And so, yeah, so that's what I think about a lot is the trade-offs because I think most of like, because obviously I have a lot of content that's going out there just because people tend to ask me stuff about hard work. And the reason I think I tweet so much about it is because it's always top of mind for me. So like I don't have a, we talked about this at the beginning, be like, I don't have a content schedule. I don't have like a, you know, I'm looking at trending tweets and thinking, oh, how do I do my own spin on this? Like, that's not how I make content. I tweet whatever is top of mind.

35:59And the things that come out are the things that I'm thinking about. And you can kind of like see the trends of whatever I'm thinking about a specific season. But if you just take the aggregate of like a month of tweets, it's like, oh, Alex is thinking about this right now. I think there's two things that I think make entrepreneurship hard. Number one is uncertainty. It's just the absolute kind of like soul crushing uncertainty that is always present throughout your day every day while you're making decisions and it's just always this idea like you might lose and you don't know and then the the other component that makes it so difficult is the known quantities that you believe that you're going to have to trade in order to get the unknown I guess there is some uncertainty there too the unknown upside and so it's like we can always quantify the downside the thing that we trade and we cannot quantify the upside and so I think about that a lot because I think a lot of entrepreneurship a lot of entrepreneurs that I see, especially common with like, you know, the lifestyle entrepreneurs, because I get tons of flack from that community, which is interesting, because this is like, you just, you were not willing to make trades that I was willing to make.

36:56And there might be other trades that Elon's willing to make that I'm not. And that's okay. Like, I just, I just see that as like, we all get to whatever level that we're willing to trade, trade for, but I just see them as trade-offs. And I think most of the regrets that people have are wanting the upside from a decision or a path not taken without taking into account the downside that they didn't suffer. What's the pie chart like now? I mean, I think for now, it's almost entirely business. I would say I probably have 15 % that's probably dedicated to marriage stuff, like marriage Layla stuff, and probably 15 % that's dedicated to health stuff.

37:34So I'm probably like 70 % work, 15 health, 15 marriage. What do you think when you're thinking about what it should be? do you ever think like i would like to try on this i think i would love to see a world where like 25 to 30 is business i'd love to see what happens there i also think that there might be like and i say this understanding like the position that i'm in to say this which is i'm approaching a point where more hours really doesn't like so much more of it at this point will be the leverage of the decisions that I make more than the work that I do. But yeah, a lot of leverage is on the decision making.

38:15And maybe it's just that some of the bets that I made five years ago have come to fruition and have paid off, which then just give more leverage, right? Because, I mean, fundamentally, output is just volume times leverage. And so, I mean, I could maybe make the other way that I did even more. Elon still works a lot. So if you do a lot of volume in with a lot of leverage, you build rockets and build trillion dollar businesses. So like, you know, I don't say that thinking that I'm somehow immune to it. 25 % business. What else? Oh, it would probably just be a more even spread. It'd probably be like maybe 25%, you know, I probably keep, I think health would probably be still around 15-ish percent.

38:52I might change what I do there, but I think I have an appropriate amount from the health category. I assume, I'll just, I'll bucket Layla as just family, wife at all. and then probably other pursuits I'll still do business but I think it would be I'll just I just think the percentages will change I'll just say that I don't know what they are I think they will change from what they currently are I feel confident in that what the non-disdisant pursuit that you want to put in there potentially I don't know and I think I need to create the space in order for that to get filled like I don't think I will have a difficulty in finding things to fill my time I think the difficulties I don't know if you'd have any We're buddies, but we're not terribly close.

39:36We're not that close. We're like, I'd say we're friends. We've known each other for off and off a couple of years ago, and I had not known of you to be someone who has, like, I've never seen you show interest in top. I like history. I like buying clothes. I think clothes are cool. Cars, I like motorcycles. I have hobbies where I'm passing in my xyz event and it's like a motorcycle show i'm like oh that's something great i would love to see that or i like live music but i have never heard of you to like anything other than your wife and work it out and business and business yeah those have been my big three i would say that i i would define myself as for the first time in in 15 years not even 15 because I wanted to start making money when I was like 15.

40:28So I guess it's been 21 years. It's the first time in my life where I've been open to having other priorities. I don't know what they are. Like straight up, I don't know. I don't know what they will be. And maybe I'll just discover that I like the life that I have now. But it's the first time that I've been like, huh, I am open to this mix changing. Andrew Ross Storkin. He's got this new book called Nike 29. I'm in the middle of bringing it. I can read science fiction. and this book 1929 it's about the uh great depression and how it came to be and my biggest takeaway from this book so far well the most takeaway but one takeaway is that the executives of the banks they didn't work that part yeah and they were like they were the jd diamonds at the time and their income was the equivalent of 100 million dollars a year and like one guy had a routine where he's like i'm up at six i'm exercise i'm at the office at 10 i'm home by five yeah Another guy had a similar routine as that, but then he would take off, he took summer off to go to Europe with family.

41:25And I read about some of these, like, I think Brian Halligan, who's the founder of HubSpot, just tweeted, he's like, you don't move mountains working 9 to 5. And all these people, yourself included, and myself, talk about hard work, but I see all these other examples, and I'm like, isn't it crazy how much you can get done by actually not working hard? And lately, I've been insisted by some of those examples. Have you ever read about that? I haven't read about it, but I've definitely observed it with some people that are further ahead than I am. I think what's always difficult is do I model the top of the mountain or do I model the climb?

41:59Am I trying to extrapolate how someone currently lives for what they did to get there? And that one's always a really dangerous one that I try and catch myself on, which is we're in different seasons. And so I have to make sure that I'm comparing this person's spring, you know, to my spring, not my winter to their spring. I had a list of so many people, right? I'm like, you don't work hard at all. What the hell? Let's say, let's say like within your business, let's say that you could find the perfect Sam just as a thought routine, right? The perfect Sam that you could hire and whatever you could pay the perfect Sam to do.

42:34And he could do everything you can do just as well as you can. It's like, so whatever your current profit is minus Sam's compensation, if you could do that, then you would have almost the same amount of money you have now. And maybe in two years, perfect Sam would grow the pie so that you're making the same or more than you're making right now, but you're still not working at all. And so if that's the case, then it's like, we're always like in the hypothetical world. We're one higher away from somebody who could do 100 % of what we're currently doing and the business would be able to continue to grow.

43:00I think to that point about patience, it's like, but most entrepreneurs are like, well, I'll find that person, I'll give it to that person, and then I'll start the next job. Whereas some other people just say, I'm just not gonna start that next job, and then just be willing to let the company continue to grow with the team that I've assembled. And I think, fundamentally, if you work or you don't work, as long as the business performs these functions, it will grow. Have you ever bought or taken any courses, and which one, if you did, once gained two? The biggest things that have really changed my life was actually have been networks of people, more than anything, like getting in the room with people who are ahead of me within the current realm or even across realms from me.

43:42That was the stuff that really changed my life the most. For sure, from the tactical level, books, courses, things like that, workshop seminars, like those things, absolutely. Like I am a product of the alternative education world. Like I have no reservations about that. I am. Some people were able to learn on their own. I was willing to pay to learn from people who were ahead of me. and it was more than worth it. So basically there's two types of knowledge, right? You have declarative knowledge, which is knowledge about stuff, and then you have procedure knowledge, which is knowledge how to do stuff.

44:11The courses and DIY stuff is predominantly procedural, which is here's how you set up a landing page, here's how you write a copy, here's how you structure a video sales letter or whatever, right? And then there's, I see that the networks and affiliations and when you meet people who are further ahead of you, those are where you get their, quote, beliefs broken. That's where you learn about stuff that you didn't know was possible. and that about stuff could be like I didn't know you could work four hours a week and make that kind of money I didn't know that real estate worked that way I didn't know that the insurance industry was are profitable or whatever it is right and those were I think where I have my order of magnitude increases so it's like my incremental increases in in business we're always just you know developing more blocking tackling skills like I have to learn how to do a webinar I have to learn how to do a sales call I have to you know all these things but really like increment like the large step step function increases have been through association with people that were just way further ahead and were like, hey, man, let me tell you what the next five years looks like if you keep doing what you're doing, this is what you need to do instead.

45:06I was like, oh. And those are the things that really changed the trajectory of my life. Your list of people who you'd kill to meet and spend time with or shadow for a day. I mean, most of mine are the obvious ones. I'd love to shadow Elon. I'd love to shadow Zuck. I'd love to shadow Bezos. I'd love to shadow – honestly, I'd love to shadow Bezos like 10 years ago. Because actually, I'm not even sure what his working, you know, what he's doing. He's got Blue Origin, and he's got, you know, I think he's got other things going on. But like people who are in the thick of the game, I would love to, because a lot of it is just like, how are they, like, what frameworks are they using to think through these decisions?

45:46Because they've made these decisions a bunch of times. So, like, I would love to just get that framework, because if I could apply that to my current state, then I would move faster. what i what i listen when i listen to you i get envious not envious but i think i have to step it up because i hear you learn these frameworks and i'm like man that's crazy that he's memorizing this stuff but not just memorizing it but he when i hear him talk about i believe that he actually uses this in his day-to-day life yeah and uh i i would like to get better at that i'm just amazed at how much information you retain?

46:18Thanks. I think that the frameworks piece, like there's probably a book that will come out of me along that topic, but it's more around viewpoints of the world and reality. And so like, I think that if you are not good at predicting what is going to happen next, life will be hard for you. And the better you get at predicting what's going to happen next, the more you will get what you want. And so then being able to predict what's going to happen requires an accurate framework of how reality works. And I think that that's where, you know, if you've lost everything and then you can rebuild it again, it's because you accurately view reality and it wasn't luck.

47:02You can redo it again. And so for me, I think a big part of it was like, or still is, I find like most people don't know what they're saying most of the time. Like the vast majority of people spend their time regurgitating and re-parotting things that they never thought about and saying words that they don't understand. Because if you ask someone when they say, hey, I think you should do this, I would just say like, define that. Or like, hey, my goal is I want to insert thing. Like I want to feel great about myself. And I'd be like, well, what does that mean? And then they can't define it. I'm like, well, no shit, you haven't hit it.

47:37You can't even define what you're going for, right? And so I think that the single greatest razor that I have for defining reality more accurately has been removing all sentiment, emotion, and, quote, psychology from the equation and only looking at it from a behaviorist frame of what can I observe? And just saying, like, and so basically, like, if you were to, you know, alien comes on Earth or a toddler, depending on how you want to see it, and say, like, hey, you know, what does trust mean? Right? Like, hey, you're not very trustworthy. I'd be like, well, what does that mean to you? Right? And most times people will just say like a bunch of nonsense back to you.

48:16And it's like, well, of course you don't know. Like, and so I find that that's most people and that's why they can't, they can't communicate well. And as a result, they don't receive communication well from the world because they don't, like it's two people saying words that neither of them understand. And then they're, and then they just roll the dice to see if they get what they want. And that's how most people live their lives, which is why they don't get what they want because they didn't define what they want. And that's why I've been so, like the beginning of every one of my books defines terms.

48:39the beginning of all my books defines terms um the beginning of every legal document there's a recitation of definitions and it's like you need that in order to be precise about what you want what's that mean so like defining what a win would look like what a success look like well that's that those are like the i would say like the big obvious ones but underneath of that it's like the day-to-day life that you have it's like you ask your wife it's like i'd like you to be more loving towards me it's like what does that mean like for real like what is what is you saying the word, I need you to love me better, mean?

49:08Does that mean, hey, when I walk in the door, can you come and give me a hug? That's observable. I can see that. A court witness could say he came in and did that, right? And so, but like, again, this is like getting as granular as everything. If we just bring everything down to what is observable in reality, then we can all get to agreement. And I think that's where like, I think the content that I have somehow seems both the same and different from the stuff that's out there. They're like, man, I'm just not going to about marketing stuff and like he says things that I know but he says in a different way and it's like well it's because I just think about it okay well what is selling right and then a lot of people are like it's a transference of feeling between two parties you know over a bridge of trust right and I would say something like that 15 years ago and I would yell at it to salesman I'd be like dude sales is just a transference of belief over a bridge of trust it's like that sounds amazing there's nice visuals it's like but what the fuck does that mean like how do I go transfer belief over a bridge of trust.

50:05I'm like, go transfer belief over a bridge of trust. And they're like, I don't know how to do that. It's like, of course you don't. Of course you don't. I don't either. Right? Of course you don't. Push the bridge. I need a fucking bridge. Push the bridge. And how do I give them this belief? Right? And so it's natural to use shorthand with language because it's faster to transfer ideas except neither party define the term. And that's where a lot of miscommunications come from. And so I think to be an accurate communicator, it's like we have to define terms before we can actually engage in this conversation which is annoying for some people but it's also required if you want to have like effective communication and so for that whole like salesperson thing it's like what is selling it's increasing likely that someone makes a purchasing decision done that's all it is we just increase the likelihood and so that is your job is to increase the likelihood they make a purchasing decision and we know that there's a number of variables that affect that that that percentage and that's what the ones that that we can affect that we can observe and I think we just leave it there but we get all of this hullabaloo and all of the the manifestation and the synchronicities and the energy and demand in all this this crap out of there and maybe that stuff's true but i can't see it so and so how do i transfer it i don't know and so i just talk about the observable world and it has made my life so much better and my ability to predict what's going to happen next so much better dude this is why i like by the way uh dale prodigy how to win for the new book people very tactical 100 the takeaway that i don't want I think one of them will be, you'd say someone's name.

51:30Say someone's name because that's the most beautiful sound in English. Yes. Very practical. And another really practical thing I loved reading that more people should do, particularly if you're working in the internet world, old school direct response copywriting books. So Claude Hopkins, David Oldenby, a little bit newer, Joe Sugar is a little bit newer, Kennedy. I love reading those books. Those glokes are my favorite because they are the most tactical, but they also teach you about life.

52:24And that was like, that was it. Right. And then I got into like, you know, periodization and like, you know, volume blocks and then, you know, peaking cycles. And like, you know, you know, we have to have undulating periods and we have to have like, you know, this is better for hypertrophy. This is better for stress. I get all this like complexity. Right. And then like fast forward now, it's like, dude, just just eat protein. Add add more weight to the bar and, you know, thank your parents for genetics, like whatever. Now, of course, the comments would be like an Alex takes testosterone, which I've been public about.

52:51So deal with it. um but like yes that's like and so i think the same thing with marketing and so like a lot of it is did your testosterone make you more cursion i don't know maybe i think that's all genetics for the hair at the p.e.d is be more cursion um if anything i think i think the testosterone would decrease the amount of hair i have on my at least um but anyways um but yeah but like with marketing it's like it's so much like no persuasion occurs in the vague like persuasion occurs in the specific and so when it's like all right i know he just like if you can articulate someone's pain to them more accurately than they can they will buy what you have to sell without even hearing much about whatever your offer is if someone describes every pain in their life in excruciating detail you're like if this guy knows this much about my pain, he has to know how to solve it.

53:47And what's also nice about pain specifically is that pain is more motivating than promise. And so it's also more compliant. Because if you think about, like, what is a salesperson, what is marketing in general? Like, we just simply motivate someone to take action. We increase the likelihood that they see this message, they take it desired action. And so it's like, well, then where does the basis of motivation come from? Which is a super complex question. And so for me, motivation comes from deprivation. and we have to deprive the prospect or increase the perception of deprivation around the out the you know the action that's associated with whatever thing that we want them to do or so the outcome associated with the reaction we want them to take um and so that comes from like when people like the pain is the pitch which is one of my my little isms is like the pain is the pitch like if you if you can accurately do that and it's not about like fancy words it's not not at all It's short words, short sentences, clearly defined, that it takes no brain power to process.

54:46And yet it still has emotional resonance because of the specificity. So lose weight fast probably worked as the first weight loss ad in 1930. And then everyone was like, wow, short words, that's amazing. But then they had to get more nuanced. And so it's like you just have to keep breaking words down into like, what does that really mean? What is fat? Have you ever been like the overweight girl who wanted to take the photo instead of being the photo? You know what I mean? Yeah. No, and that's real. Have you ever walked on the beach and had your thighs chafed together? Have you ever always had a coverall when your friends were in a bikini?

55:21Have you felt weird about you putting your own sunscreen on? In pictures, you said, do you duck out? When you put your pants on that you used to wear, do you find yourself holding your breath for longer and longer in order to put them on? like those are you know specifics right and like that's where copy is driven which is why you have to know the customer which is why in my opinion some of the best marketers like the truly goaded marketers can advertise pain that they have not experienced but the vast majority of marketers who are good in specific spaces know the avatar because they are the avatar or at least were the avatar just good words can sell way better than anything else yeah i agree also i actually think that's true with content as well.

56:02Like, if you're an educator, to be clear, if you're an entertainer, that's different. But, like, if you're an educator, which most, you know, B2B, anybody who's a business, whatever, most businesses are, if they make content, is more on the educational side, whether you're a plumber or otherwise. Like, you tell people about toilets and then people buy your stuff, right? Like, I did this experiment with my team because sometimes my editing team gets, like, they get cute. You know, they want to get fancy. So I said, hey, this next one, we're going to do the entire thing on an iPhone. All right, so the whole thing is on an iPhone.

56:30The audio is crap. It's shaky. A guy's holding it. No tripod. Like, no, that's all it was. But it was just about like a concept that I knew was going to do really well. And it got like, you know, 1.7 or something, almost 2 million views from that video. And I was like, we spend so much time in post on some of these videos and like, it doesn't matter. Now it might matter a little bit it might matter 10 but how are we allocating our resources towards you know is are we uh are we appropriately appropriately allocating the resources towards the thing that's going to get us the highest return and the answer is almost always no because the words are the hard part the words you have to think and that's what most people avoid so um you know last time we talked about 10 days ago something like that yeah i needed uh someone to i wanted to talk to you today because I enjoy their conversation I don't want to plan I just want to have a conversation with Alex and like Ari made a joke she was like I want you to talk in soundbite so they're the exact opposite I don't want you to talk in any soundbite I just want to see what's up and just catch up with you and I've never ever did that no I am too man

57:51Thank you.

From the publisher

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast, you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.

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