In short
Nvidia’s $12.9B acquisition of Hugging Face; Nvidia Q2 results (revenue more than doubled to $96.2B, guidance beat, free cash flow down); SoftBank’s reported $6B majority-stake bid for humanoid robot startup 1X; and Salesforce Q results (shares jump) tied to deeper Anthropic partnership (Cloudforce) and “agent” monetization.
Guests and backgrounds
Valida Pau, The Information deals reporter; Ray Wong, CEO of Constellation Research; Laura Bratton, author of The Information Applied AI newsletter; Jackson Ader, Managing Director of Software Equity Research at KeyBank Capital Markets.
Key claims
Nvidia’s Hugging Face purchase is framed as strategic for Nvidia’s open-source ambitions and distribution of open models on Nvidia chips, despite an ~80x revenue multiple. Nvidia’s guidance (70% revenue growth vs ~45–46% expected) is the main stock catalyst. Salesforce’s organic subscription growth is expected to accelerate in fiscal 2027 H2, and Cloudforce/Anthropic integration signals SaaS “walls” are weakening.
Notable examples
Hugging Face revenue cited at ~$150M; Nvidia investments in AI data center/energy and deals like Poolside licensing and Perplexity investment; 1X pre-orders with promised end-2026 shipping; Salesforce “Headless 360” and Cloudforce/Claude access to Salesforce data; outcome-based pricing discussion referencing Palantir.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VONvidia's Acquisition of Hugging Face
1:00 to 1:40
Discussion on Nvidia's $12.9 billion acquisition of Hugging Face.
“The information exclusively reported last night that the company has agreed to buy Hugging Face for$12.9 billion.”
Strategic Importance of the Deal
1:40 to 4:04
Exploration of the strategic implications of Nvidia acquiring Hugging Face.
“And, you know, HuggingFace kind of helped like for their open source kind of approach from the very beginning.”
Nvidia's Ongoing Deal-Making and Industry Trends
4:04 to 10:00
Analysis of Nvidia's recent deal-making activities and industry implications.
“So you've been watching and scooping much of the NVIDIA deals chatter as of late.”
Nvidia's Quarterly Results Overview
10:00 to 12:30
Insights into Nvidia's quarterly financial results and market response.
“Okay, speaking of NVIDIA, shares are up today after the company once again managed to lift investor expectations.”
Exploring Nvidia's Revenue Streams
12:30 to 14:01
Discussion on Nvidia's revenue sources and future growth opportunities.
“I'm not sure what difference it actually makes.”
NVIDIA's Chip Revenue Dynamics
14:01 to 16:40
Discusses NVIDIA's revenue opportunities with their chip technology and performance metrics.
“We're going to see the AI Labs continue to get better in terms of token usage, and they're going to need more capacity.”
Neoclouds and Market Valuations
16:40 to 19:00
Explores the concept of neoclouds and their potential impact on market valuations and growth.
“Not all of them are going to be able to get it to the level Google got to TPUs actually being the one big threat to GPUs.”
Salesforce's Quarterly Results and AI Integration
19:00 to 21:40
Analyzes Salesforce's quarterly earnings and the role of AI in revenue growth.
“And the fact that they're always going to have the latest chips, there is definitely still going to be a market for it.”
Cloudforce and Its Implications
21:40 to 25:00
Discusses the Cloudforce announcement and its implications for Salesforce's integration with AI.
“So Jackson, I want to start with you because we spoke to you, I think a couple of weeks ago, I had asked you what to watch for with Salesforce results.”
Pricing Models and Future Insights
25:00 to 28:01
Examines future pricing models for Salesforce's new features and customer expectations.
“And Jackson, I mean, just make clear for us, what is your understanding of the difference between Claudeforce and Agentforce, how one fits into the other, how revenue is recorded between the two?”
Show all 14 chapters
Headless 360 Pricing Insights
28:01 to 30:56
Discussing the uncertainty around Salesforce's Headless 360 pricing model and its implications.
“But obviously we need to wait and see more about that at Dreamforce.”
Outcome-Based Pricing Explained
30:56 to 32:42
Exploring Salesforce's potential shift to outcome-based pricing and its impact on revenue.
“investors have feared AI will cause to the software industry, software companies have begun shifting how they charge their customers.”
Software Sector's Resilience
32:42 to 35:05
Analyzing the recent performance of software stocks and implications for the industry.
“I don't know if you're going to see that same stickiness with Salesforce.”
Closing Thoughts on Software and AI
35:05 to 36:10
Summarizing key points from the discussion on software resilience and AI endorsements.
“I think that's just someone who has a vested interest in this partnership going well.”
Transcript
Automatic transcript. May contain errors.0:13Welcome, everyone, to The Information's TI TV. My name is Akash Pasricha. It is Thursday, August 27th. Today on the show, the information has exclusive reporting that NVIDIA is acquiring open source AI platform Hugging Face for$12.9 billion. We'll talk to the information's deals reporter who broke that story. We'll then unpack NVIDIA's quarterly results. Revenue more than doubled. We'll talk about that with an analyst. And we're going to close out the show with Salesforce's quarterly results. Investors seem to like them, and it's big, expanded partnership with Anthropic. Does this mean that the SaaSpocalypse is over?
0:53It's going to be a great show. We're going to find out the answer to that question very shortly. Let's get right on into it. NVIDIA is continuing its deal-making streak. The information exclusively reported last night that the company has agreed to buy Hugging Face for$12.9 billion. My colleagues Amir Afradi, Valida Pau, and Phoebe Liu wrote that story. I want to bring on Valida to share more about what she knows. Valida, welcome back to the show. It's great to have you here. Great to be on. So was NVIDIA always in the mix for Hugging Face here, or is this a surprise to us? I feel like it started with an unsolicited bit, according to our reporting, and then deals talks have happened between Hugging Face and NVIDIA, it happened throughout that time.
1:40But it makes a lot of sense for NVIDIA to be in charge of a strategic asset that hosts a wide range of open source models that like developers can use um nvidia has been kind of really pushing aggressively for like its own open source models and like you know jensen huang like nvidia ceo's beliefs that um having successful open source models would have preserved like nvidia's kind of dominance as like you know these models can run on nvidia chips who else was in the mix do we know in the bidding process um hacking phase counts a lot of like kind of strategic investors are like um already so we do know that like salesforce is one of like the potential bidders and um our sources have said like you know lots of the um big hyperscalers like you know our amount of parties are interested but like towards the end nvidia rent like won well they can pay a lot more than anybody else too i imagine so that that certainly helps um i want to ask you about the the multiple here i mean uh you reported that hugging face is generating 150 million dollars in revenue right now which would put it at about 80 times revenue the the multiple i mean is this just a reflection of how in demand open weight models are right now i feel like um for an 80 times ford revenue is a pretty expensive deal but i felt like you know for NVIDIA, the multiples here doesn't matter because like, you know, it's a very strategic move for them.
3:13And, you know, HuggingFace kind of helped like for their open source kind of approach from the very beginning. And then like, you know, they are like wide distributors of like all these open source models that like develop can use, you know, develop their customer pay like a monthly subscription fees and like, you know, and pay, you know, how much computing powers they're using. So like, you know, for NVIDIA, like, you know, this can allow them to get access, like a wide distributors of like these open source networks that will like, you know, ultimately benefit them. But Huckin' Fee has been growing like faster, you know, in recent months because like these exploding interest in like, you know, cheaper, you know, open source models that like others have been using to, you know, cut costs from close source models, like from Anthropic or OpenAI.
4:00So like, you know, they have been growing faster. Right. Recently. So you've been watching and scooping much of the NVIDIA deals chatter as of late. We had the poolside licensing deal, I think, a couple weeks ago. We had the investment in perplexity that I believe you reported, and now there's this. Are you expecting NVIDIA's deals to continue here? Do you think it has enough? What are people in your deals orbit thinking about this? Well, this is like a series of deals that NVIDIA has done just in August. So they have put in lots of investments in kind of these land and power firms that help develop AI data centers.
4:43You know, that includes Lansium, SB Energies, and of course, that like$100 billion backstopping deal for open AI data centers. They also invest in like, you know, data labeling, start up Mercore, do the licensing deal with Poolside and also like, you know, discussing investing in like perplexity. So it seems like Jensen Huang is on a deal-making spree here, and we don't feel like he's going to stop as he built out his vision for his empire and relies on or now increasingly more important for his open-source ambitions. Right. And then the other area that I'm personally watching, and we did have a company, Emerald AI, on the show earlier this week.
5:28They are a data center energy optimization company. NVIDIA has invested in them. I mean, that sort of goes along with the thesis that NVIDIA, the next gap they might be looking to acquire companies in or maybe invest in is the energy sector. And so that's an area that I feel like they could be making more headway in the weeks to come. Oh, they could be. I feel like they have done lots of kind of like aqua hires in the past for their own teams. You know, they can also still kind of do more on chip sites and, of course, like, you know, on their AI efforts. Right. I want to talk about another story that you scooped yesterday.
6:08So you and our colleagues Rocket and Amir wrote that SoftBank is looking to take a majority stake in a humanoid robot company, OneX. Tell us about what we know about this this chatter. so um softbank is going to is talking about buying a majority stake in one x which is a humanoid robot makers um what is interesting is that um one x um previously had talks with kind of like an open ai last year about like a possible takeover but like you know that deal didn't pan out so like you know this is interesting in a way that like you know softbank's major shareholders is kind of like discussing a majority stakes in this company that open ai is backed and had mna talks in um but broadly speaking you know just fits into like you know softbank ceo masa's grand ambitions and like you know physical ai is going to be the next frontier like the future of softbank and he has been kind of like assembling you know pieces of like you know different robotic startups and investments to kind of like you know build out this vision of him that like you know believes that you know robots and like physical ai will be like the next um frontier of the ai development and and a breakthrough in technology.
7:21How does the$6 billion valuation compare to past valuations that 1X has had? So last year, 1X had to raise$1 billion in the$10 billion valuations, but they never really raised the full amount. Our sources tell us that it's like, you know, less than half the target. So in a way that this is a down round, but in January 2025, they're only like valued in under$1 billion. So it's still a huge step up for like a company that's really not shipped many robots or their products. And like, you know, they're not generating lots of revenue. So it's still like a steep price to pay. How far is 1X along in its own humanoid development right now?
8:03I've seen some of their models on their web. I mean, they seem to have some prototypes. I mean, do they have something that they're selling right now? How far are they along? long I think they have like started pre-orders for like you know their robots and like they have promised or like told customer they're gonna like ship it by the end of 2026. so um we'll see if they can like make that timeline and we'll if customer have the robots in the homes and I mean Valida just to take a step back here given that you uh spend your day talking to everybody in the deals orbit I mean Jessica had a great column this week talking about the deal landscape broadly, why she expects it to continue and in some cases even pick up.
8:46I mean, from your view, why have deals picked up so much this summer? It seems like it's not just NVIDIA. I mean, these acquisitions are fast and furious. What has changed in the last couple months? I feel like tech deals has been sort of slow for the past year. And now suddenly there's like all these rage about like, you know, big price being paid to AI startups. I felt like, you know, still fundamentally, you know, tech companies believes in like, you know, AI is worth investing in, they're worth investing in, like they still need like great teams to help them kind of achieve that. And there's like so many companies, for example, like there's so many, like maybe not older, like, you know, maybe older, like, you know, after 2022 startups that, you know, they may not be able to take off, you know, they could find homes like you know in these strategic players and like you know these perfectly high in demand startups you know it's become more and more important so like you know tech companies feel like they need to make the jump here but of course like you know dc like those people talk about like capex's new m a so maybe like you know as tech companies spent so much on capex like in early this year they like you know slow down the deal machines but like you know they could start back up again right well valida i want to thank you for coming on that That is Valida Pau, our deals reporter here at The Information.
10:05Okay, speaking of NVIDIA, shares are up today after the company once again managed to lift investor expectations. Revenue more than doubled, although free cash flow fell over 50 % because of payment terms from customers. I want to bring on Ray Wong, CEO of Constellation Research, for his thoughts on all of this. Ray, welcome back to the show. It's great to have you here. Hey, thanks for having me here. And I'm actually here in New York. Look at this. There you go. Well, we like the East Coast here as we do. What stood out to you from the results? Look, 23 out of 25 beats, six quarters in a row.
10:45What was really standing out was not the results. We all expected good numbers. It was the guidance. 70 % revenue growth, Colette said, versus 45, 46 % was the expectation. I think that was the reinsurance that this AI-fueled stock market needed. Even with the supply constraints, 70%. So, I mean, this was kind of interesting that they're still seeing constraints. You know, we are so fickle in this market. We're like, there's not enough demand. This is all fake. What the heck's going on? Then we're like, oh, my God,$700 billion this year,$1.2 trillion next year,$1.5 trillion the year after that.
11:22Okay, do we have enough supply?
11:24Jackson Ader:I mean, that's something like, oh, great, we got to worry about supply now. You know what? They'll figure it out. I mean, we're seeing the capacity. They're investing in the plants. They're doing the AI factories. But I think what's interesting is the way NVIDIA is layering their future revenue. You can see it by the investments they make with the startups. You can see it with the investments. I mean, in the last four weeks in the Valley, I cannot tell you how many people I know that were going to visit NVIDIA to get a Nematron partnership in place, right? And that's the open weight models that they're pushing.
11:51And they're going into that space pretty quickly. So you can see that not along with the investments, the AI factories, along with the fact that chips are now a asset class on its own. I mean, all these things they're doing is designed to continue to further that demand and make sure that there are no surprises in the market. Right. I want to get to their broader investment strategy here in a minute. But I mean, if we just stick with the results. So the day sales outstanding was interesting. I mean, they seem to have looser payment terms here for some of their biggest customers. 45 days to 60 days.
12:25I mean, our executive editor, Martin Pierce, made the point last night in his briefing column, what, you need 15 more days to pay off billions of dollars in these contracts? I'm not sure what difference it actually makes. I mean, are we missing some context here on the ground? What's your understanding of why this is coming together? I don't know. Maybe someone's making money on the float. No, I'm just kidding. That's a lot of float. I mean, I don't know. I
12:49Jackson Ader:think it's probably maybe changed the way that they're billing. I don't know for the ground in particular, but I do know that people were focusing in on that number, trying to understand, you know, is there a shift in terms? I would say that probably the biggest shift we're seeing right now is just how people consume and what kind of outcomes. And there might be some promotions and other MDF that's built in there that we might not have seen. But to me, that wasn't necessarily a red flag. I think for me, what I was really interested was just looking at, you know, gross margins coming down. That was a great set that expectation.
13:18I think it was also important to see that, you know, even with the adjusted gross margin, these forecasts were kind of like on the big side. I mean, data center was at 43 and a half billion and that's going to get to, you can see that getting the 50 to 60 industrial was at 41.7 billion. So in our models, I mean, we're seeing something we're seeing like, this is, this is real. And now we're worried about supply chain costs being passed on. And so the rate increases, that's the one that we're going to look at to see how much more it's going to be to buy something on Rubin or how much it's going to be when we get the frame in.
13:48So I think the next set of chips that are in the product root. What about the 25 % of revenue coming from the AI Frontier Labs? Was that higher or lower than you were expecting? You know, it's actually online. We're going to see the AI Labs continue to get better in terms of token usage, and they're going to need more capacity. But it's not a concerning amount to you, 25 % from the labs. I would be concerned if that was 40%, 50%, because we're hoping for diversification, right? We wanted to go to physical AI. We wanted to go to sovereign AI. We wanted to get into CUDA and software over time. That's going to be important.
14:26Right. Now, the other number that was interesting to me was they talked about sort of the per gigawatt revenue opportunity and that getting to$40 billion per gigawatt, I believe it was, for the Rubin family of chips. Just help us unpack what that means. I mean, is that just pricing power from NVIDIA raising prices with a premium product here? Is there other stuff baked into that? I think the best way to think about it is like you're buying chips. You're willing to pay more for chips if they're actually able to get to some level of scale. Is it faster? Is it better? Is it cheaper? Am I consuming more energy?
15:08I'm consuming less energy. Am I getting more MIPS and I'm getting more processing per unit? That's what people are looking for. And I think NVIDIA has built out these curves over time. They're starting to introduce that terminology so people understand that, hey, it's okay if you're two generations behind because you buy the latest version of our chips, it pays for itself. So help me understand. So is it just that the Vera chips are more expensive or is this... I can crank more out on the Vera chips than I can on the other chips. I'm going to crank more out on the Feynman chips is that 10x might be like 3x, 4x.
15:45I mean, that's what they're looking at. Okay. And so in other words, is that saying that even for the older family of chips, I mean, we should expect that per gigawatt figure to go up in the future as well? Or how should we track that? You expect that the performance is definitely going to go up. And if that gigawatt has a correlation, remember, we're also going to have a used chip market as well. And so the question is, how do I value my used chips in my used data centers? versus what's in the new data center. And I think we're going to be able to start seeing those comparisons against performance.
16:17Got it, got it, got it. Jalapeno, OpenAI's chip. We saw some results from that. Well, we heard from OpenAI, their results on that. Do you think it is a threat to, maybe not NVIDIA, but to its competitors in this market? You know, everyone's going to build custom silicon, and that's really important, right? Not all of them are going to be able to get it to the level Google got to TPUs actually being the one big threat to GPUs. But the demand is so big that these are still dropped in the buckets in terms of the impact to NVIDIA's revenue. But what I'm most worried about is if someone in China figures out how to actually get the lithography right, build their own chips, crush TSMC on a multidimensional chip that can actually perform better than an NVIDIA chip, that would worry the crap out of me.
17:11And I think you're starting to see the crackdown now on exports and the export bans. We saw recently in Taiwan, there were several individuals that had been caught at TSMC for smuggling chips throughout. We've seen smuggling going on in Dubai. We've seen smuggling coming through Singapore. And so they're starting to crack down on those pretty hard. Yeah. Hey, I was intrigued by a tweet last night, an ex-post from Nikesh Arora, the CEO of Palo Alto Networks. Did you come across this on NeoClouds? I did see a little bit of that. It was kind of interesting. I mean, the idea that he was basically saying that, and he did confirm, I mean, lower down, he said, CoreWeave and Nebius, two of the biggest neoclouds, he sort of suggested that they are doing more than just cloud services.
17:59And so they weren't really included in his analysis here. But broadly speaking, he suggested that the business of neoclouds, I mean, once the supply and demand economics, economics equalize, that the valuations for these companies will drop considerably. What's your read on that? Do you agree with him? Because this is the big question, right? Well, I mean, 400 % revenue growth, that's not sustainable, really. I would liken this to the housing supply shortage that we have today. Like today, I can go to a large builder. They can build track homes. They can build big-ass apartments and condos, and it's like the same thing.
18:37There's always going to be demand in these neoclouts for something that's an empty shell that I can build to my suit, so I can build to suit. Something that's actually turnkey, that's tuned for my industry, tuned for my performance requirements. Something that's actually beyond turnkey. I think all these things are going to happen. So I think as the neoclouts continue to differentiate, you're looking at what CoreWeave and Nebius are doing in terms of getting down to the details. Like you can custom build something out of the box. And the fact that they're always going to have the latest chips, there is definitely still going to be a market for it.
19:06Now, is that at 400 %? I don't know if it's going to be at 400%. So in other words, you disagree with his thesis here that valuations will drop markedly. I disagree only because we're seeing a very different kind of demand emerge as customers are actually buying things that wouldn't have seen possible before. Just like, for example, if you want a trillion parameters for one tenth of the cost on-premises, you'd do it as Samba Nova Systems. And to be able to do that before, and that's air-gapped, that's protected, I would go there if I wanted to get to a value game and be on-premises. If I wanted the latest version of GPUs and I was only going to use it for a year or two or I was going to use it for a short period of time, or I needed to actually get a burst capacity, I'm going to CoreWeaver and that is.
19:54Right, right. Last question for you. So the NVIDIA shares were higher on the results. If you look at the multiple, the multiple is steadily declining. Do you see the multiple continuing to decline? What should we expect? So we've got this theory, and we've been talking about this, like these Silicon Valley barbecues, right? This PE compression, the fact that NVIDIA is trading at a multiple at 23, which is below the average of 24, right? Like that makes no frequent sense. On earnings. On earnings, yeah. Price to earnings is ridiculous on those ratios. They got PE compression. They were at 45 at one point, and we all thought that was high, but they should be in the 30s.
20:35And so I think the rationale and what's really going on here is because there's not a lot of volatility in the NVIDIA stock. So no one's actually swing trading NVIDIA. And so because of that, it's kind of steady. It's kind of holding where it's at. But if there were one of those like a meme stock, I'd definitely think that they'd have a higher PE value. But there's no exciting news out of them. But that's great that there's no exciting news out of them because most people are holding these kind of like for retirement. These are institutional investors. They've got a good group of those that aren't just going around and trying to like drive stock, you know, play.
21:04They're really not trying to arbitrage the style. Right, right. Great. Well, Ray, I want to thank you for coming on as always. That is Ray Wong, CEO of Constellation Research here on TI-TV. Salesforce shares jumped after its quarterly results last night. Revenue rose 11%, slower than the 13 % from last quarter, but the company raised its revenue guidance for the full year, suggesting it could grow as much as 12 % for the year. I want to bring on Laura Bratton, who authors our Applied AI newsletter, and Jackson Ader, Managing Director of Software Equity Research at KeyBank Capital Markets. Welcome to the both of you.
21:42It's great to have you here. Good to be here. So Jackson, I want to start with you because we spoke to you, I think a couple of weeks ago, I had asked you what to watch for with Salesforce results. And you had said, well, we're all going to be watching to see if AI can raise total revenue for the company. We've got this deceleration compared to last quarter. So did it live up to your expectations? What do you think?
22:08Jackson Ader:Yeah, yeah, it did. I mean, and I think, you know, the stock's reaction today kind of, you know, tells the story. What is important here, and I think what investors are taking away is that on an organic basis, the company still expects to accelerate its subscription revenue growth in the second half of their fiscal 2027 year. year. And even if that level is going from maybe six and a half to seven or 8%, it's not accelerating massively, but we're still on an acceleration train. That's what we heard last night. And so clearly we're getting a nice relief in shares after a tough start of the year.
22:51In other words, the deceleration from last quarter, it's less about that. It's more about what they're guiding to ahead.
22:59Jackson Ader:That's right. And they acquired Informatica last year, and they've also made some, or well, they're planning to make some acquisitions that are also being factored into guidance for the second half. But overall, organic results, both in the quarter, were slightly ahead and organic results or organic expectations for the rest of the year are also moving up slightly. Again, I think the size of the reaction you could debate, but I mean, the company said what I think they needed to say last night. Okay. Laura, what stood out to you from the call last night? I mean, the loudest part of the results was the Claude Force announcement.
23:47Was that what stood out to you or walk us through what you saw? Yeah, I think the Cloudforce announcement was definitely important. It's just basically showing that Salesforce is going even deeper into its partnership with Anthropic and they're making Salesforce more available in Cloud. So you can do more with your Salesforce accounts natively from Cloud than you could previously with this announcement. And we're gonna find more about how Salesforce is gonna monetize that partnership further at Dreamforce in September. I think the other things that stood out to me were just what Jackson was mentioning about organic revenue growth, because we've really seen Salesforce kind of rely on its acquisition of Informatica to boost revenue.
24:33And now we're seeing, you know, it's organic revenue, not necessarily re-accelerate yet, but they're expecting it to. And I think early signs of that were just that they're seeing, you know, contracts with existing customers expand. They said, you know, net new AOV grew its fastest in four years. And I think Jackson could probably speak more to that. And then, you know, the other thing that I thought was interesting was just agent force recurring revenue growing faster this quarter than the previous quarter. And Jackson, I mean, just make clear for us, what is your understanding of the difference between Claudeforce and Agentforce, how one fits into the other, how revenue is recorded between the two?
25:17Do we have any clarity here?
25:19Jackson Ader:Not yet. Not yet. So the product isn't going to be launched. When we get to Dreamforce in September, we will probably have a better framework for what we're looking at here, right? Not just how are we going to make money from this, but also how is the integration actually going to work. What's interesting about Cloudforce is that for the most part, existing or incumbent large software companies have allowed the model developers to bring their models or their agents into the software environment. And this is really the first one that I can think of, or at least the first large company that I can think of that is saying, actually, we are going to allow the model company have its user interface, right?
26:05Jackson Ader:Claude from Anthropic access all of the Salesforce data that it needs to, but the user themselves actually doesn't have to leave the Claude environment. So it's different from what we've heard from other software vendors, but we have no details. That's okay. This is more about the signal that Mark Bayhoff is saying, we are not afraid of disintermediation. I didn't realize that. So this means that you're accessing Salesforce through the Claude platform. That's right. So, I mean, Laura, let's go back to the data sharing wars that we've written about the information. I mean, does this say anything about those walls between enterprise software companies, model companies, those search companies?
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26:56I mean, is this the first sign we've seen of those walls sort of breaking down? Because Salesforce put up some of these walls earlier, right, with Slack. Yes, with Slack. But I think we've seen they'd already started to reverse that, particularly something I'd written about earlier this year was at their developer conference. They announced Headless 360, which is, you know, where they really started advertising, like, our user interface is dead and we're going to let you use any AI agent that you want to to access your Salesforce accounts. But it's clear that they're going all in on Anthropik in particular.
27:35You know, Anthropik's models underlie Slackbot, which is their AI agent for Slack. And, you know, now they have this deep partnership with Anthropic to make Salesforce particularly available through Claude. So like you're using Claude, not necessarily with a connector to call in just your Salesforce data, but it's like your Salesforce account already is kind of like living within Claude. But obviously we need to wait and see more about that at Dreamforce. I think the really notable thing here is we still don't really know what the pricing is going to be for that. I've been trying for months to understand what Headless 360 pricing is going to be.
28:15And my sources inside Salesforce still don't have a clear idea of what that's going to look like. And they admitted on the call that they're really trying to be flexible with customers about how they price and that they don't necessarily know what that's going to look like yet. Jackson, are you hearing anything on pricing for Headless 360?
28:35Jackson Ader:No, not yet. I think it's probably going to end up being some sort of platform fee and then a consumption type of model. That's just the way that a lot of these SaaS vendors are going, but nothing specific on headless 360 versus competitors or other. Right. I want to ask you a couple other questions here, Jackson. You pointed out in your note that MuleSoft and Tableau, Those business lines are now contracting, which is surprising. What's behind that? What did you make of that? Yeah, it's tough. I mean, both of those businesses have some aspect of upfront revenue. And so bookings are a little light.
29:22Jackson Ader:It can make the growth rates, it shows up right away in some of the growth rates. Tableau, I think what's happening is, what is AI really good at? One of those things is data visualization and data analysis and dashboarding. That's tough for the core use case of Tableau. MuleSoft, I don't know. I think of MuleSoft as the ultimate API gateway in the API company, and it seems like APIs are extremely important these days. I cover a couple of other companies that offer API security, and API security seems to be doing really well. So it's just, I think, a little bit of a deprioritization maybe on MuleSoft, or maybe that technology is that there are next generation tools that are eating into MuleSoft.
30:15Jackson Ader:But Tableau is just, I mean, it's right in the crosshairs of what AI is pretty good at early on here. Right, right. Right. Laura, going back to the pricing point, so pricing was another thing that I know you've been focusing on, you focused on last night with the earnings call. So they seem to be taking after a Palantir model here a little bit in terms of outcome-based pricing, right? Can you explain how that works and, I mean, why we should believe that that will raise overall revenue instead of walking away from seat-based or even usage-based revenue? Yeah, to me, this was the most important and interesting part of the earnings call was Mark Benioff sort of laying out the future of how he sees enterprise software pricing, because with the sort of disruption that investors have feared AI will cause to the software industry, software companies have begun shifting how they charge their customers.
31:17So they're worried that, you know, if there's not as many customers using their software and instead it's just a few AI agents, they're not going to get as much of that seat-based revenue. And also it's expensive to provide AI tools to customers. So doing seat-based pricing might not make as much sense as, say, usage-based pricing. But what was really interesting is that Mark Benioff was very clear and that, you know, he wants to do this kind of outcome-based pricing that's not just, oh, you completed this business task and therefore we're going to charge you this amount of money, which is already complicated.
31:57He's interested in doing the kind of outcome-based pricing that ties your price of the software to, you know, your revenue generated or cost saved. so that would be like you know our software saved you 20 on cost this quarter and so we're going to charge you this fee um or you generated this much in revenue and we're going to charge you you know this this other fee anyway so this is kind of how palantir does pricing at least for some of their contracts and sales was clear that they're not necessarily going to use that pricing across the board, but they were pretty clear that, you know, we think we can -
32:41Jackson Ader:This is the future. ... some aggressive prices. Yeah. Yeah. Aggressive prices. And so I think that that's really up for debate because already you hear Palantir customers say, this software is really, really expensive and we don't like how expensive it is, but we like Palantir software, so we're going to keep paying for it. I don't know if you're going to see that same stickiness with Salesforce. Right. Right. Jackson, before we let you go, I want to ask you a little bit about the bigger picture here. So, I mean, Salesforce shares are up. ServiceNow shares are also jumping quite a bit this morning.
33:12It looks like a lot of software stocks are up. So what? Suddenly the SaaSpocalypse is not as bad as we thought. What's the reason here?
33:24Jackson Ader:Yeah. I mean, if you listen to some of these CEOs, it's over, right? But at the same time, it's been over for 12 months. Yeah. But today specifically, I mean, what, what, what, I mean, is it just a read through from the Salesforce results or what, what do you think? Honestly, I think it's a, sure. I mean, we can't ignore the fact that Salesforce was strong and that a couple of other companies in security software were also really strong. So it's kind of lifting the entire sector a little bit, but I think it's probably a confluence of things. One is certainly that multiples imply some level of future growth, obviously, right?
34:06Jackson Ader:Like that's what the multiple is shorthand for your discounted cash flows of the future. And multiples in software imply really low and in some cases, negative free cash flow growth into perpetuity. And I think investors and managers and these vendors are all kind of coming around to the idea that things are going to be more durable. And we are not going away. We're not seeing free cash flow declines. We're settling out at a lower growth rate, definitely, than we were before. And estimates have started to come down. But it's not the apocalyptic level that we were expecting. And so that's why you see ServiceNow or SAP and now Salesforce come out with fine but not stellar results, but see really outsized reactions.
35:01Jackson Ader:Because it's like, okay, a little bit of a sigh of relief here. right and let me ask you this i mean the endorsement from anthropic i mean dario was on cnbc uh you know talking about how much anthropic uses salesforce uh is that is that a layer to this at all of bringing endorsement of these enterprise software companies maybe i i don't i don't know if it's necessarily you know any any customer is certainly going to be positive and and be an endorsement. I don't think so. I think that's just someone who has a vested interest in this partnership going well. Laura, any thoughts from your end on the rest of the sector, what Salesforce tells us?
35:48I think that it's like Jackson was saying, just an indicator that software is not dead. Right. Another indicator that we needed, yeah. Great. Well, I want to thank you both for coming on. That is Laura Bratton, author of our Applied AI Newsletter, and Jackson Ader from KeyBank Capital Markets here on TITV. That does it for today's show. A reminder, we are on this stream Monday through Friday at 10 a.m. Pacific, 1 p.m. Eastern. If you can't make it then, episodes are available on theinformation.com, on our YouTube channel, or wherever you get your podcasts. Make sure to follow us on social media on X, on Instagram, on TikTok, and on LinkedIn.
36:26I am already excited for our next show tomorrow. Have a great rest of your Thursday. Bye-bye for now.
From the publisher
Deals reporter Valida Pau talks with TITV Host Akash Pasricha about Nvidia’s plan to buy Hugging Face for $12.9 billion. We also talk with Ray Wang, CEO of Constellation Research, about Nvidia’s Q2 sales doubling to a whopping $96.2B, and The Information’s Laura Bratton & KeyBanc Capital Markets’ Jackson Ader about Salesforce’s 14-point stock jump yesterday.
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