In short
Caspi (NASDAQ: $KSPI) as a “super app” and e-commerce/fintech monopoly in Kazakhstan—how it evolved from a tier-2 retail bank into a vertically integrated ecosystem spanning payments, marketplace, lending, logistics, and government services; includes valuation/ownership and business-metric claims.
Guests
Daniel Mahncke and Shawn O’Malley. Both discuss value-investing frameworks and compare Caspi to Nubank, MercadoLibre, Shopee/C-Limited, and Amazon; they emphasize management/insider ownership and data-driven lending.
Key claims
- Caspi is “one of the strongest monopolies” seen, with >70% of Kazakhstan’s population actively using it, averaging >77 app interactions per month.
- Payments are highly profitable: ~16% of revenue but ~40% of net income; QR payments route money directly via Caspi rails (no Visa/Mastercard interchange).
- Lending is data-driven: ~99.9% of applications auto-approved in <6 seconds; NPLs ~6% despite >20% annual loan growth.
- Flywheel: more consumers/transactions attract merchants; more data improves credit scoring; cheaper credit boosts buying.
- Management alignment: Mikhail ~22% ownership, Kim ~20%; management/insiders >46% combined; low stock-based comp (<0.5% of revenue) and low salaries (~$1.4M last year).
Notable examples
- Government services: millions use Caspi to access documents; COVID relief distribution via Caspi.
- “Pay by palm” (Alakon): 0.5M signups in 90 days.
- Logistics: asset-light delivery via >10,000 parcel lockers; ~84% orders ship free; ~half arrive in <48 hours.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroduction to Caspi and Monish Pabrai's Investment
0:00 to 0:34
Learn about Monish Pabrai's investment in Caspi and its significance.
“Monish Pabrai has recently invested in Caspi, calling it one of his famous heads I win, tails I don't lose much bets.”
The Evolution of Caspi
1:06 to 2:14
Discover the history of Caspi from a bank to a super app.
“And now, here are your hosts, Sean O'Malley and Daniel Munker.”
Market Landscape in Kazakhstan
2:14 to 3:30
Understand the competitive landscape in Kazakhstan and Caspi's role.
“Yeah, we really learned in detail about what Nubank was able to accomplish in Brazil.”
Management Vision and Strategy
3:30 to 6:15
Explore the management transition and vision that shaped Caspi's future.
“Well, you did certainly have these rather slow-moving oligopolies, and they were mostly serving the rich people in Kazakhstan, while the majority of the population, similar to Brazil, was mostly unbanked.”
Caspi's Impact on Daily Life in Kazakhstan
6:15 to 8:04
Learn how Caspi transformed everyday transactions and services.
“But yeah, Mikhail and Kim kind of saw this opportunity to create a super app that covers not only banking and payments, but also e-commerce, logistics, delivery, and even government.”
Banking and Payment Challenges
8:04 to 11:09
Discuss the banking and payment inefficiencies Caspi addresses in Kazakhstan.
“I mean, just as in Brazil, again, these legacy banks didn't really solve most people's problems.”
Adoption of New Technologies in Emerging Markets
11:09 to 13:26
Examine how emerging markets adopt technology more rapidly than developed ones.
“People have banked, shopped, and filed official documents the same way for 40 years.”
Management Ownership Stakes in Caspi
13:26 to 14:03
Understand the ownership structure and its implications for Caspi's management.
“that kind of affect how they evolve and also how successful they are in the long term.”
Management Ownership and Valuation Insights
14:03 to 16:43
Explore insider ownership trends and its implications on company valuation.
“they have insider ownership north of 46%.”
Understanding the Super App Concept
16:43 to 18:50
Delve into the definition and implications of a super app in e-commerce.
“And as someone who hasn't experienced one yet, we don't really have these super apps in the US in the way that people in Asia would think about it.”
Show all 39 chapters
Caspi's Payment Ecosystem
18:50 to 21:08
Learn about Caspi's unique payment system and its competitive advantages.
“But, you know, it makes sense since Caspi started as a bank for us to look at this payment side of things.”
Caspi's Payment Ecosystem
22:30 to 23:23
Learn about Caspi's unique payment system and its competitive advantages.
“It's the complete stock research terminal built for people who care about the numbers.”
E-Commerce Levels and Caspi's Position
25:30 to 28:00
Examine the e-commerce ladder and Caspi's competitive standing within it.
“Yeah, so the general idea is to categorize e-commerce companies into three buckets, or you could also say levels.”
Evaluating Caspi's E-Commerce Model
28:00 to 29:15
Explore the unique logistics and customer engagement of Caspi's e-commerce platform.
“because obviously nobody likes to pay extra for shipping, but still in theory, they're doing it.”
Revenue Insights and Market Position
29:15 to 30:23
Understanding Caspi's revenue streams and its market dominance in Kazakhstan.
“I think he once said that the young man knows the rules and the old man knows the exceptions.”
Comparing Take Rates and Growth Potential
30:23 to 33:35
Analyze Caspi's take rates in comparison to major players like Amazon and MercadoLibre.
“And that also includes what we will still talk about later, which is an acquisition of a Turkish e-commerce company, which is called HESB, which is at a GMV of about 4 to 5 billion.”
Understanding Caspi's Fintech Strategy
33:35 to 36:23
Discover how Caspi's fintech business contributes to its overall performance.
“But I do see it as having a high likelihood of succeeding, obviously.”
Loan Recovery and Risk Management
36:23 to 39:32
Discuss the approach to loan recovery and risk management within Caspi's business model.
“So they approve 99.9 % of applications automatically, no person involved in under six seconds.”
The Ecosystem of Caspi and Its Competitors
39:32 to 41:28
Understand how Caspi's ecosystem operates in relation to its competitors and market dynamics.
“But Caspi's users are transacting three times as often.”
Technological Disruption and Future Trends
41:28 to 42:00
Analyze how technological advancements could impact the future of companies like Caspi.
“So more consumers pull in more merchants, more merchants mean better selection and also better prices and more purchases mean more data, better data means better credit, cheaper credit means more buying.”
Tech Companies and the Innovators' Dilemma
42:00 to 44:16
Learn how tech-first companies are addressing competition and leveraging AI investments.
“One of the major differences between the old incumbents and these new tech-first companies is that they seem to always be on the lookout for upcoming competitors to not fall prey to the innovators' dilemma.”
Caspi's Position in the Banking Landscape
44:16 to 46:38
Explore Caspi's competitive advantages and its relationship with local banks.
“And speaking of all the advantages Caspi has due to its monopoly-like position, I do want to bring up the topic of what their local competition, if any, looks like.”
Legacy Banks vs. Super Apps
46:38 to 47:58
Discuss the challenges legacy banks face as they launch super apps.
“very few people knew how it would actually play out.”
Consumer Habits and App Loyalty
47:58 to 50:02
Understand the importance of consumer habits in app usage and loyalty.
“which is not a small number of accounts, but it's also not comparable to the reach that Caspi has.”
Caspi's Expansion into Turkey
50:02 to 52:09
Analyze Caspi's strategic move into the Turkish market and its implications.
“And Apple once tried to do peer-to-peer payments on iMessage and on paper that made a whole lot of sense, but it did not gain much traction.”
Evaluating Market Dynamics in Turkey
52:09 to 56:01
Examine the competitive landscape and market dynamics for Caspi in Turkey.
“And yet on the other hand, I kind of wonder whether the expansion into Turkey suggests the home market is saturated, right?”
Market Dynamics in Turkey for Caspi
56:01 to 1:00:07
Discusses the competitive environment and market share of Caspi and Trendyol in Turkey.
“I think I make 27 e-commerce purchases a month, maybe a week.”
Dividend Insights and Company Health
1:00:08 to 1:01:51
Explores the significance of dividends in emerging markets and Caspi's dividend history.
“And we don't actually talk about dividends a lot on this show.”
Geopolitical and Currency Risks in Kazakhstan
1:01:52 to 1:04:46
Examines the macroeconomic and geopolitical risks impacting Caspi's performance in Kazakhstan.
“And that's sort of your, you know, margin of safety that you have on the dividend part of the thesis.”
Oil Dependency and Business Performance
1:04:47 to 1:10:02
Analyzes the relationship between oil prices and Caspi's business performance in Kazakhstan.
“as American and Western European investors.”
Kazakhstan's Geopolitical Landscape and Investment Risks
1:10:02 to 1:14:16
Explore the geopolitical factors affecting Kazakhstan and the potential investment risks associated with Caspi.
“And to be fair to Caspi, they grew their revenue at a CAG of over 30 % in the last decade in dollar terms.”
Scrutinizing Caspi's Connections to Russia
1:14:16 to 1:17:06
Delve into the allegations surrounding Caspi's connections to Russia and their implications for investors.
“So since we're sitting here and I'm pitching the stock, I didn't think anything will actually come from it on the short report.”
Market Sentiment and Stakeholder Actions
1:17:06 to 1:19:08
Analyze recent market movements related to Caspi, including stakeholder actions and the implications for stock performance.
“And then they went to zero when the invasion of Ukraine occurred in 2022, and it became illegal to own Russian assets.”
Valuation Approaches and Dividend Strategy
1:19:08 to 1:23:42
Investigate various valuation methods for Caspi, emphasizing the importance of dividend strategy in analysis.
“I guess I would have expected you to be a bit more bullish on Caspi here, to be honest.”
Perspectives on Investing in Caspi
1:23:42 to 1:24:01
Discuss personal perspectives on investing in Caspi and the complexities involved in such decisions.
“I think I would first want to look at especially the Turkish market a bit more.”
Exploring the Investment Potential of Caspi
1:24:01 to 1:27:50
Discussion on the potential risks and rewards of investing in Caspi, considering market and currency factors.
“And I think that's not, you know, outlandish assumptions.”
A Jeff Bezos Quote on E-Commerce Competition
1:27:50 to 1:28:07
Ending the episode with a relevant quote from Jeff Bezos that encapsulates the focus on customers.
“it for today with a quote by Jeff Bezos, who I still consider the father of e-commerce players.”
Exploring the Investment Potential of Caspi
1:28:07 to 1:28:41
Discussion on the potential risks and rewards of investing in Caspi, considering market and currency factors.
“So I thought that's how I would end today's episode.”
Exploring the Investment Potential of Caspi
1:28:45 to 1:28:55
Discussion on the potential risks and rewards of investing in Caspi, considering market and currency factors.
“That'll include two weeks of Fiscal Pro for free and 15 % off if you upgrade to a paid plan.”
Transcript
Automatic transcript. May contain errors.0:00Shawn O’Malley:Monish Pabrai has recently invested in Caspi, calling it one of his famous heads I win, tails I don't lose much bets.
0:08Daniel Mahncke:That's right. Monish Pabrai sees a large margin of safety here with the potential to copy Caspi's success in its home market in Turkey.
0:16Shawn O’Malley:And Caspi's success in Kazakhstan has been outstanding. It's one of the strongest monopolies I've ever seen, dominating e-commerce, payments, lending, and many other things. And it's without a doubt a super app similar to WeChat in China.
0:34Shawn O’Malley:you're listening to the intrinsic value podcast by the investors podcast network since 2014 with over 180 million downloads we've learned directly from the world's best investors now we're applying those lessons to analyze businesses and investment opportunities every week helping you uncover intrinsic value this show is not investment advice it's intended for informational and entertainment purposes only. All opinions expressed by hosts and guests are solely their own, and they may have investments in the securities discussed. And now, here are your hosts, Sean O'Malley and Daniel Munker.
1:17Shawn O’Malley:Where do you want to start? I think we should start with the history today because it's actually quite interesting where this company came from. Today we kind of know it as this super app and a major e-commerce company, but it actually used to be a normal tier two retail bank. So that was in the early 2000s and the banking market was back then in Kazakhstan, dominated by the so-called Halik Bank, which is the old Soviet savings bank. And it's actually still the biggest bank in Kazakhstan today. And the one little thing that Caspi had going for it was that it had a banking license. And as we also learned in the new bank episode, which is a company you covered a long time ago by now, it's also in our portfolio, a banking license in a developing financial market, and probably you could also say in a developed financial market, those licenses are not easy to get.
2:06Shawn O’Malley:And they can be quite valuable for pretty much every business because you don't necessarily need to be a bank, especially in today's tech world. There are so many things that you can do and kind of restructure your business. And that's also what Caspi did.
2:19Daniel Mahncke:Yeah, we really learned in detail about what Nubank was able to accomplish in Brazil. And it's fitting because they're now a portfolio holding of ours. But that's a company that really, truly defied the odds. They started with a credit card product, as you know, and they leveraged that massive popularity into getting a banking license. And then because they were an upstart bank in a more digital era, they actually had a huge cost structure advantage compared to legacy banks, where the older incumbents were basically running on outdated and very messy IT systems. Whereas Nubank's ability to really start from scratch, which is a simple mobile app, that helped boost its popularity and usability correspondingly pretty dramatically.
3:04Daniel Mahncke:And so in Kazakhstan, though, my question for you is, would you say that the setup was similar to Brazil, where Nubank basically managed to disrupt decades-old incumbents that honestly had accumulated an outrageous degree of political pressure to try and ensure that new competition couldn't arise. Is that sort of what the competitive landscape looked like in Kazakhstan, or was it a more level playing field?
3:30Shawn O’Malley:Well, you did certainly have these rather slow-moving oligopolies, and they were mostly serving the rich people in Kazakhstan, while the majority of the population, similar to Brazil, was mostly unbanked. And there was certainly a lot of political pressure to basically keep this oligopoly going, maybe even more than it was the case in Brazil. But Caspi was not this newly established high-tech bank like Nubank, which made it somewhat easier in this political environment because you don't start from scratch. So what changed the game for Caspi was a management transition in the early 2000s. And I'm certainly going to butcher the name.
4:04Shawn O’Malley:I actually kind of tried it a couple of times already, but the two guys taking over were Vyacheslav Kim, who was a well-known Kazakh businessman with a retail background, and Mikhail Lomtatsi, who was a Georgian, who also had a Harvard MBA. So he actually studied in the States at some point. And he had been a partner at the so-called bank or PE fund bearing Vostok, which was one of the biggest private equity funds in that part of the world back then. And Mikhail is also the current CEO of the company. And I got to say, the more I watch from him, especially interviews, the more I'm convinced that he's not only a pretty smart guy, but that he was basically the one, the vision for the company.
4:41Shawn O’Malley:And I think if you, you know, take over a bank in Kazakhstan in the early 2000s, you sort of have to have a vision for where that's supposed to go if you suddenly want to turn into a super app. So you basically had someone with local knowledge who saw the value in having this banking license and then an outsider who sort of knew this could be much bigger than just a bank.
5:02Daniel Mahncke:it's beginning to be a bit of a running trope on the show that it's only become more and more apparent to us over time just how important great management teams are and how special that is and you know no ceo could do everything on their own but the vision and strategy are what make the difference between companies becoming you know 10 baggers and 100 baggers and you could say the same for new bank right you know it's a phenomenal business but if there hadn't been a person like David Velez, who saw the gap in the market and the advantage that a tech first player could have, that company wouldn't exist today.
5:36Daniel Mahncke:And honestly, millions of consumers across Latin America would be worse off. They would have probably not the same level of access to financial services and credit that they have now.
5:48Shawn O’Malley:That's a fascinating thing, right? I mean, Brazil just wouldn't be, as a country, where it is today is in terms of digitalizing the banking and the payment infrastructure, although I got to say Melly likely would have got the job done as well. But I mean, honestly, I mean, it's kind of crazy to think about the impact that some companies can have on entire countries. And I think there are a few better examples than Caspi. I mean, it basically transformed all of Kazakhstan and we'll kind of get to how they did it and why they did it. But yeah, Mikhail and Kim kind of saw this opportunity to create a super app that covers not only banking and payments, but also e-commerce, logistics, delivery, and even government.
6:26Shawn O’Malley:services. So it doesn't really matter what you do. I mean, if you pay for your groceries, you do it with Caspi. If you order them, you probably do that on Caspi's marketplace. And if you file your taxes, you can also do that using Caspi. And actually, I heard the fact that now there are way more people filing their taxes simply because it's so much easier since Caspi has been doing it, that it's actually a benefit for the entire country that you can do it. But even more things, I mean, you can also apply for your driver's license on Caspi. You would also register the car that you would then hopefully get afterwards on Caspi.
6:56Shawn O’Malley:And you could even apply for marriage registration. So there's pretty much nothing that doesn't touch Caspi at some point, if you live in Kazakhstan.
7:06Daniel Mahncke:I'm imagining some like absurd advertisement where they're just going down the list of every possible thing you can do with Caspi. Because at this point, it almost sounds a little ridiculous. I mean, the lock into everyday life is really incredible. And Obviously, Kazakhstan doesn't have the same size of the US or even some other Asian countries where this super app concept is more widespread. But we are talking about a country of 20 million people, right? And that's how you get a company with a$14 billion market cap because it's so deeply entrenched into the lives of this population of people that isn't the biggest, but it is not entirely modest either.
7:46Daniel Mahncke:You're still talking about a significant number of the folks that you can tap into.
7:49Shawn O’Malley:I would say it's big considering just how entrenched Caspi is. So you might expect that in a country that's maybe a tenth the size, but certainly not for 20 million people. And we'll get into detail later on how that was possible. But I think why it started was really quite simple and also important to know. I mean, just as in Brazil, again, these legacy banks didn't really solve most people's problems. And even simple things just like paying with a credit card, for example, were just such a headache that most people couldn't do it. even the merchants. I mean, car terminals were pretty expensive and then also just unreliable.
8:21Shawn O’Malley:And the worst thing that could happen is you actually have a customer in your shop and then he wants to pay, but he can't because the terminal is not working. So that basically caused a lot of, especially small merchants to not offer car terminals. And that obviously also means that if you're the customer and you go to a store, you can't pay with a car. And even if you wanted to send money to someone, I mean, you basically needed their 20 digit account number and then wait four days until it's cleared. And I even heard that if you wanted to pay your utility bill that basically meant going and standing in line at an office during working hours.
8:53Shawn O’Malley:Gosh, that feels kind of unbelievable.
8:57Daniel Mahncke:I'm somebody guilty of, I feel like I do my almost my entire life remotely, right? We work remotely and I can't imagine standing in line to file paperwork in that way. So just imagine the productivity gains that Kazakhstan has made thanks to Caspi, right? by cutting out all of that bureaucratic inefficiency that we take for granted in countries like the US and across Europe. And because you have citizens that no longer have to stand in line to pay utility bills. They can do much more productive things with that time.
9:32Shawn O’Malley:It's sort of the dream for a German, you know. Suddenly you can do taxes and it's way easier. And now you can also have at least one or two hours back that you can spend with someone more fun than standing in line, which, you know, for example, working is, I'm just kidding, is a good use of time. And probably, you know, the Kazakhstanian government likes that. But I would assume that knowing you, you probably even have a special credit card or something like that for utility bills, because I do know that you have one for most other things in life. And they always give you these nice payback rates.
10:01Daniel Mahncke:I knew you were going to bring up my credit cards today. I just had a feeling when the company were talking about, yes, I have a credit card that I used to pay my mortgage with that Daniel teases me about. And I actually do have a card that I think gives me some special perks, some special cash back for utilities if I use it.
10:18Shawn O’Malley:I kind of knew it. I just knew it. I thought this would be the one thing that you probably don't have. And then I was joking about how Caspi might launch one and then you could move to Kazakhstan and use it. But obviously you already had that. But you know, jokes aside, the interesting thing about Caspi is that it really just fixed all of those things. That was the first time for me personally to ever look at a company that not only consider a monopoly in a certain part of the market, but it really seems to be that the entire country is only working because that company is so entrenched in all of the processes.
10:47Daniel Mahncke:The innovative nature of these companies, plus the favorable growth conditions and demographics that some emerging markets offer, is partly why I've gotten slightly more comfortable investing in emerging market businesses. I would say Daniel has helped kind of pull me out of my shell a little bit, out of my comfort zone. And here in the US, or for you in Germany, there is an inertia to daily life. People have banked, shopped, and filed official documents the same way for 40 years. And in a place like Kazakhstan, there's less to unlearn and fewer habits that you have to change. So people are actually more willing to try new features.
11:22Daniel Mahncke:So you often see in emerging markets that adoption of new technology unfolds on a much faster timeline. And it's like the catch up time is very, very quick because you don't have these drawn out adoption periods as you sometimes see in developed countries.
11:38Shawn O’Malley:I still believe that to some extent, that's also why they have these super apps, because it all goes so fast, because once you make the transition to digital, the progress just sort of compounds. And again, you know, Caspi as an app went from a banking tool to a payments app, then to a marketplace, to a lending business. Then eventually you have the super app where you can do everything important for daily life. I talked about some of the companies like C, Limited or Melly, for example. And what they are so good at is focusing on what the customer needs and then basically creating a product just for them.
12:09Shawn O’Malley:And if you do that, you mostly end up with these ecosystems because obviously there's more than just one thing that customers want. So it's not just payments. They also want to buy stuff. So you end up with marketplaces, with payment tools. And that's basically what Caspi did. So you always see new tools being introduced. For example, in 2020, they launched Caspi Pay on the merchant side, which was, I would say the final step to turn the ecosystem into this sort of fully functional two-sided network. You know, there's, for example, someone paying with a QR code that obviously generates data that then improves credit scoring.
12:41Shawn O’Malley:So a merchant who signs up for Caspi Pay suddenly has access to 15 million customers, basically the customer base of Caspi. And then a borrower who shops on the marketplace is showing Caspi exactly how they spend, which is, again, we discussed it in so many episodes, one of the most important data points that you can have.
12:59Daniel Mahncke:We've covered MercadoLibre, C-Limited, and Amazon. So you probably feel like you've seen this story play out dozens of times. I do.
13:07Shawn O’Malley:And usually you and the audience can tell that by me just bringing up those companies and pretty much every second episode and probably five times. So I do feel like I have seen how that works. But I do got to say that I got a better understanding with each company that I look at and why they all look pretty similar on the surface. there are a lot of important differences that kind of affect how they evolve and also how successful they are in the long term.
13:31Daniel Mahncke:Something I like to see across all these companies is that they're founder-led or have been for a long time. And the founders own significant stakes usually. And so I'm assuming that's also true here for Lamazza and Kim. Is that right for Caspi?
13:47Shawn O’Malley:Yes, and they might actually own the biggest stakes that we've yet seen. So Mikhail owns about 22 % of the company and Kim owns about 20%. So just between the two of them, they own more than 40 % of the entire company. And if you look at all the officers and directors, so basically the entire management team combined, they have insider ownership north of 46%. So almost half of the company is owned by the members of the management team and therefore also by the people who actually make the decisions. Good for them.
14:17Daniel Mahncke:That's great to see. I love that. At the current valuation, despite the stock being flat over a five-year time horizon, that would mean that Mikhail's stake is worth, what, about$3 billion? And it's probably similar for Kim. And so with those stakes, I would expect or hope that they're mainly making money from stock appreciation and not from eight-figure salaries.
14:40Shawn O’Malley:Yeah, fortunately, that's not something that we see. It's sort of a similar structure to Copa, the Panamanian airline that I covered, I think, about two weeks ago. And they also had a high level of insider ownership. They have a pretty healthy dividend, which goes to investors and is part of the thesis, but they also have pretty low salaries for the management team. So basically the entire management team of Caspi earned around$1.4 million last year. And that's basically the median CEO salary times 10, if you would look at the S &P 500. So I should add to all of this, just sort of a note that especially talk about the CEO stakes, that Kim is currently selling some of his shares in Caspi to finance a stake in a regional bank that he not too long ago bought.
15:22Shawn O’Malley:And that's a bit of selling pressure, obviously, on the stock. I mean, again, he owns 20 % of the company. But I don't really take it as a bad sign beyond the fact that there's selling pressure, especially since Mikel kind of continues to buy shares. And we'll probably also talk about it later in the episode. But there are quite sizable investors that are invested. And also Tencent, for example, coming in, buying some of those shares. And I can also say there's good news on the SBC stock-based compensation front as well. While most of the US listed tech companies that we look at have quite sizable stock-based compensation, which is never a good thing for us to see, Caspi has less than 0.5 % of revenue in stock-based comp.
16:01Shawn O’Malley:So basically, if you would look at the share count, it's completely flat over time and they don't need to spend a lot of money on buybacks to keep it that way, which is also kind of good because sometimes you look at companies and they have high SPC, but they also buy back stock. So, you know, the share count doesn't move. But in the end, it actually means that you as a shareholder are paying for that because instead of giving money back to shareholders, they're spending the money on burning issued shares in the first place.
16:27Daniel Mahncke:How about we take a deeper look into the business ecosystem here because Caspi's got a lot going on. There's going to be a lot of different things for us to try and wrap our head around today. And you already mentioned some of the features, but that term super app is definitely thrown around in Caspi's context. And as someone who hasn't experienced one yet, we don't really have these super apps in the US in the way that people in Asia would think about it. I definitely want to better understand what that actually means. And so I recently asked you whether you had heard of a company, Rappi, which is an upcoming South American super app.
17:00Daniel Mahncke:And your response is that you don't fully understand how this will become a super app, given that e-commerce, payments, ride sharing, and many other things already have local champions, with the point being they're going to have to conquer a lot of verticals before they can accomplish their goal of being a super app. So maybe you can speak more to that.
Read the full transcript
17:23Shawn O’Malley:And to be sure, before I get flamed in the comments, I don't know the company quite well. You asked me about it, and I heard about it, which wasn't the case. And I think it's just that the term is so overused by now. Just because you play in different verticals doesn't necessarily make you a super app. I mean, Caspi is one, in my opinion, because the three major business units, the major businesses that it operates, are all market leaders by a wide margin. And, you know, if they would be standalone businesses by itself, they would be monopolies in every single field that they operate. And so for context, more than 70 % of Kazakhstan's population actively uses Caspi.
17:57Shawn O’Malley:And when I say they actively use it, that means they interact with the app more than 77 times a month. So I don't know, if you compare that to international players or maybe the Western equivalents, and sometimes it's not the most accurate thing you can do. But if you would do it, I would say that Caspi kind of looks on the payments front, like Visa plus Square. On the marketplace, you could probably compare it to Amazon and also eBay to some extent. Then on the fintech side, it's something like a SoFi plus a firm. So in the West, just by naming all of these companies, you can kind of get the idea that it's pretty much unthinkable, that there's just one company that covers all of them.
18:33Shawn O’Malley:But in this country, Kazakhstan, which again, still has 20 million people, that pretty much all is one app.
18:39Daniel Mahncke:So it's really incredible. And if we just take them one at a time, perhaps we start with my favorite area, payments, which I say sarcastically. I have historically not been known for enjoying the complexity of payments businesses, or at least I find them to be complex. But, you know, it makes sense since Caspi started as a bank for us to look at this payment side of things. So I assume that that was sort of the foundation and everything else followed.
19:06Shawn O’Malley:Yep, that's how it is. I mean, they currently run about 18 million transactions a day Of course, QR payments at merchants, peer-to-peer transactions, bill pay, and then also some B2B transactions. So I think the total volume is about$100 billion last year. And the best thing is that this business unit is certainly what drives the margin. So it's responsible for only 16 % of revenue, but about 40 % of net income. So if you do the math, that's higher than 65 % as net income margin, which is just incredible.
19:36Daniel Mahncke:So more than 65%. I think that's higher than visas, which speaks to really the quality of the business here. And with a number that high though, I do wonder if that's going to be sustainable long-term, either due to competition or government intervention.
19:51Shawn O’Malley:It actually is higher than Visa and I checked it before, but I think the reason is that Caspi owns the entire payment ecosystem. So I don't want to get into the details to then bore you, but let's say when you scan a QR code at a merchant or let's say a cafe, for example, the money would go straight from your Caspi account to the merchant's Caspi account. And that basically means there's no middleman. It's all about Caspi's own rails. And that's obviously where usually Visa or MasterCard would take these interchange fees in the middle. But because that's not the case and there is no middleman, that means there's a whole lot of margin for Caspi to ask.
20:22Shawn O’Malley:So every merchant who sets up a QR code and every person who pays their bill in the app is almost pure profit for Caspi. Because again, processing one more transaction costs them pretty much nothing and there is no middleman to take a cut. And the newest product in the payment ecosystem is also kind of crazy. And it's kind of making me wonder sometimes how far ahead some countries are in regards to their tech. And I know it's not politically correct, but sometimes you feel that you're sitting here in Germany and you should, in theory, go into a shop and should pay with the newest thing out there.
20:52Shawn O’Malley:But then you learn that in Kazakhstan, Caspi has just dropped a product, which is called Alakon. And it's basically a pay by palm ecosystem or system, basically. So you can just scan your hand and that's it. and half a million people already signed up in the first 90 days. And not that I'm talking about it. I think a while back, perhaps it was when we covered Amazon, you talked about a similar technology. And I think it was in Whole Foods, isn't it, Ryan? Or maybe I just mix it up.
21:18Daniel Mahncke:Well, I think they were ahead of their time because it doesn't seem like it really caught on. I thought it was the coolest thing ever. I saw this like palm scan technology at the self-checkout for Whole Foods. And then I finally set it up and I was like, there's no way this is going to work or it's not going to scan my hand properly. Sometimes when you're checking out with groceries, you're like, I don't want to sit here and spend five minutes setting up an account. I just want to pack my groceries and go. And I finally did. It was pretty easy to set up. And it is incredible. My wife used to tease me and say that I would go to Whole Foods to shop just so I could scan my hand at checkout because I thought it was so cool.
21:53Daniel Mahncke:But unfortunately, I think Amazon is fading them out. So that technology, at least in this case, hasn't caught on in the US for whatever reason. And so going to Caspi's marketplace, though, in one of our more recent calls in our TIP mastermind community, you talked about the concept of the e-commerce ladder. And so maybe you can elaborate a bit more on that concept and tell us where you see Caspi's marketplace fitting in and what that means for the moat and economics of the business. If you're a fundamental investor like me, you need a research terminal that actually keeps up with you. That's why me and my colleague Daniel Monka use Fiscal AI for every episode of the Intrinsic Value podcast that we do.
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24:05Daniel Mahncke:And so members of our mastermind community, both the inner circle and our Intrinsic Value Mastermind will have spots reserved at the conference as part of their membership for free, plus private community dinners on Friday and Saturday night and breakfast on Sunday. And for everyone else, there's two ways you can join us if you're interested. A general admission ticket gets you full access to the conference itself, a stock pitch presentation from Kyle and an intrinsic value portfolio with Daniel and me, plus guest speakers that we'll be announcing in the coming weeks. Or if you want the full experience, our VIP ticket package that gets you all day conference access, plus a seat at our Saturday night exclusive dinner with William Green and the rest of our inner circle community.
24:53Daniel Mahncke:And it will definitely be one of the more special evenings we host all year. So if you've ever wanted to spend a weekend talking shop with serious investors in the financial capital of the world, this is it. Find tickets in the full agenda at theintrinsicvalueconference.com. That's theintrinsicvalueconference.com. And if you'd rather join us as a member and get the conference plus the full weekend included, apply to the Intrinsic Value Mastermind at theinvestorspodcast.com slash mastermind dash application. All the links are in the show notes below. Hope to see you in New York.
25:30Shawn O’Malley:Yeah, so the general idea is to categorize e-commerce companies into three buckets, or you could also say levels. On level one, you have companies that are in the early e-commerce stages. So they're basically offering more low quality products. Oftentimes that means they're unbranded and potentially clothing, for example. Usually also have a pretty slow logistics network that is mostly covered through third party carriers. There's no ecosystem surrounding the e-commerce operation yet. So you don't have payments, you don't have your own logistics network. It's pretty much just the e-commerce side.
26:02Shawn O’Malley:And then you kind of try to figure out how to get the product to the customer. So a company on that level is, for example, TikTok Shop, and perhaps also to some extent, Pinduoduo, but that kind of depends on how you look at it. There's certainly also an argument to make that Pinduoduo might be closer to level two.
26:18Daniel Mahncke:So if I'm understanding you correctly, level one is not necessarily worse in every aspect than level two or level three for these companies, right? They're just, really, it's about serving a different customer.
26:32Shawn O’Malley:Right, I mean, to some extent, at least, in the long run, you do want to move up the ladder and basically create an ecosystem around the marketplace, because obviously that's where you build a mode and that's also where you make most of your margin. But you are right that level one companies are important because they serve customers who otherwise just wouldn't be able to participate in e-commerce at all. And that can also be quite profitable as well. The only problem is that obviously the barriers to entry by level one are not that high. So, you know, mostly your margin gets competed away over time, which is where you want to move upwards the ladder.
27:05Shawn O’Malley:And the customers mostly live in these tier two or tier three cities. And obviously they prioritize price over convenience and quality. And in part that's because most purchases on this level one are impulse purchases. So simply because level one marketplaces are built to evoke such purchases. So it's less about the customer generally and more about what the marketplace is incentivizing you to do. And if you buy something that you didn't even know you wanted two minutes ago, You also tend to not care too much about if it takes a bit longer for that product to arrive, because essentially it's not a good that you need for everyday life.
27:40Shawn O’Malley:And then companies on level three are basically the exact opposite. So their customers have a clear purchase intent when they visit the platform. And that's why you expect high quality products and also fast delivery. And in exchange, prices can obviously be higher. And most often customers are also willing to pay for, for example, faster shipping, even if that happens through a subscription like Prime. because obviously nobody likes to pay extra for shipping, but still in theory, they're doing it.
28:07Daniel Mahncke:And judged by Caspi's ecosystem, I think it's fair to say that they're a level three e-commerce player. Is that right?
28:15Shawn O’Malley:Yeah, I mean, I would certainly categorize them as level three, although it's quite interesting because Caspi's ecosystem is obviously incredible and you have them at the highest level judged by their flywheel and their moat. But usually level three e-commerce companies have spent billions of dollars on their logistics flight wheel. Of course, two, you know, have only the best products and especially make sure that you deliver them fast. Mellie, for example, has dozens of massive logistics centers. They have thousands of delivery vans. And as you also know, they have their own fleet of airplanes.
28:47Shawn O’Malley:Caspi, on the other hand, still relies on asset-light third-party logistics networks. So the deliveries go through a network of, I think it's more than 10 ,000 so-called self-service parcel lockers. They call them poster mats. This is quite fast and effective. I mean, 84 % of orders ship free and about half of them show up in under 48 hours. That's pretty comparable to, for example, Melly or C-Limited, but it's also quite easy to copy. And so actually this kind of reminds me of a manga quote. I think he once said that the young man knows the rules and the old man knows the exceptions. And usually I would look at Caspi's asset light logistics network and say, well, it's certainly a weakness.
29:27Shawn O’Malley:But then you have to consider all of the other parts of the ecosystem and the benefits that come from that. And just sort of the ridiculous customer lock-in that all of that creates. And when you do that, you sort of realize that the model works perfectly fine for them, at least in their home market.
29:43Daniel Mahncke:Daniel, I think you're dating yourself with that quote there because Munger made it when he was probably 60 years older than we are. So I'm not sure how helpful it is.
29:53Shawn O’Malley:Well, I think that's fair. And to be completely honest, when I looked up this speech where Munger said this, I actually thought the quote went, the smart man knows the rules and the wise man knows the exception. So that would have made us wise men. Unfortunately, now it doesn't fit that well anymore. And I actually believe that there's probably a pretty good chance that I publicly, at some point, misquoted Munger a handful of times on that quote. But getting back to CUSB's marketplace, it is responsible for about 47 % of revenue and 26 % of net income. And the gross merchandise value, or often called GMV, is surprisingly low, actually, at 19 billion.
30:27Shawn O’Malley:And that also includes what we will still talk about later, which is an acquisition of a Turkish e-commerce company, which is called HESB, which is at a GMV of about 4 to 5 billion. So if you would basically deduct that from the GMV of only the Kazakhstan home market, you would only get 14 billion in GMV. But then again, we also talk about the dominant player in Kazakhstan. It's not South America. It's not Brazil. It's not Europe. And certainly also not the US.
30:53Daniel Mahncke:How does the take rate look here? I mean, when I look at the ecosystem, Caspi looks pretty mature in terms of all the verticals that it's expanded into. But it's still growing fast in many of these business units. So it is more like a MercadoLibre or a Shopee, which is a subsidiary of C-Limited. Or does the company look more like Amazon in the US, where you have better take rates, but lower growth?
31:20Shawn O’Malley:It's sort of in between. As some business units are more mature and payments is such an example, while others are still in the relatively early stages. So e-commerce is probably the one that I would categorize as being closer to Melly or Shopee. Amazon's all-in take rate, for example, is in the 30 to 40 % range. So they pull about 30 to 40 cents of revenue from every dollar that goes across the platform. And that's slightly more when you add the advertising and also the logistics business or basically delivery to it. And Caspi's take rate on the marketplace alone is 12%. And then when you add delivery and also adds to that, you would get to about 16%.
31:57Shawn O’Malley:So it's not very low, but it's also certainly not where Amazon is. And in part that's due to the geography, but also considering it's a monopoly in Kazakhstan, you could imagine that this gap will probably close over time. And that's mostly about how quickly can they scale up the ads and the logistics business. And Pure Sales Commission, I think we talked about that also in some of the other episodes, they're more or less the same. And you kind of don't want to push your merchants to pay more money without actually giving more value to them. That's why you usually don't try to expand your take rate on just pushing up the seller fee.
32:31Shawn O’Malley:And what you do instead usually is you have more advertising opportunities, which is obviously delivering value for the merchant because they can get their product before more eyes on the marketplace. Or you build the logistics network and you charge for delivery, which once again, is a good customer experience. And that's why it also benefits the merchant. So you basically increase the take rate by charging those fees only if you add value. So if you would look at the advertising product of Caspi, which is, you know, the on-platform promoted listings and certainly the highest margin, it is actually going at over 70 % a year.
33:04Shawn O’Malley:So there's certainly a long way to go for it. I think it's about 7 % of merchants that is still today part of the advertising business. So there's plenty of opportunity for further growth and also margin expansion.
33:16Daniel Mahncke:The great thing to me is that we don't really have to guess and try to figure out if the business model will work, right? The advertising business works with pretty much every dominant e-commerce platform we've seen. And so there's really no reason to believe that it shouldn't work with Caspi. Right.
33:33Shawn O’Malley:It's pretty much a proven model that just needs time to grow. But I do see it as having a high likelihood of succeeding, obviously. I mean, delivery is somewhat different. Again, Caspi is special because it's the only level three e-commerce company that I haven't seen with a major logistic network. And the fact that it relies to a large extent, at least on these third party carriers and the self-parcel lockers is not only quite unique, but it's also obviously kind of setting a ceiling for how much you can charge for delivery. Because, you know, if you are not a huge part of the ecosystem that actually delivers the parcel from your warehouse to the doorstep, you cannot really charge the same amount of money that Amazon and maybe in the future also Melly will be able to charge.
34:14Shawn O’Malley:And I should say that Caspi is already monetizing it. So in the beginning, I thought they don't make any money from it, which is not true. They do have a take rate on delivery as well. But again, the ceiling on the take rate that it can achieve there is not, you know, comparable to what Amazon or Melle can take in the long run.
34:30Daniel Mahncke:To be fair, Caspi is making its margin with the financing and fintech business, which is much more mature and profitable than Melle's fintech and lending business today.
34:40Shawn O’Malley:Yeah, that's right.
34:41Daniel Mahncke:Okay, so speaking about the finance and fintech business, what should we know about that? Any color you can paint there?
34:51Shawn O’Malley:Yeah, I fear that I have to go into much detail again, because obviously it's a great comparison for both Melly and also C-Limited, which also is its own payment arm or fintech arm by now. And maybe first I start by saying that fintech is about 38 % revenue and 33 % of net income. So about a third of the business, both in terms of revenue, as well as in terms of net income. And that's generated on about$24 billion of lending last year, because mainly for products, you obviously got the buy now pay later at checkout, which is what you see with every single marketplace out there. Then you have more regular consumer loans.
35:24Shawn O’Malley:Then you have financing for merchants and small businesses. And then you also have car loans. And I wasn't surprised to see that Caspi has a relatively cheap funding source too, because obviously it was a bank when it started out. So Melly and C are still kind of trying to set up customer deposits at scale to fund the credit book through that, because it's just way cheaper than actually getting other funding sources. Caspi already has over 6 million customers with deposits totaling about$14 billion. And those deposits then again fund the loan book. The strong thing about Caspi's loan book is that it's based on data that makes even Melly's data, and it's not easy for me to say that, look quite bad.
36:02Shawn O’Malley:I mean, as a super app, they obviously know everything about the customers. And by the time someone applies for a loan, Caspi knows about their income because obviously their salary lands in their Caspi account. It knows their spending because they use Caspi Pay dozens of times a month. It knows whether they actually pay things back because it's watched them on past Caspi loans. And they even have all sorts of government service activities. So they approve 99.9 % of applications automatically, no person involved in under six seconds. And you can also see that in the NPLs, which is a metric that we always look at and standing for non-performing loans.
36:36Shawn O’Malley:So despite still growing the loan book or the portfolio by over 20 % a year, NPLs are at only 6%. And that's pretty much the same level as Nubank. and it's about 10 percentage points lower than MercadoLibre.
36:49Daniel Mahncke:One thing that I do see in the data, though, is that their NPL coverage is below 100%. And for Melly, it's over 150 % for contacts. So is that a risk that concerns you here?
37:00Shawn O’Malley:Yeah, when I first looked at it, I thought it was a bit weird. I think it was back in Malta when I was visiting one of our Mastermind members and we talked a bit about Caspi and he talked about the company and I was looking it up just at a first glance. and I looked at the numbers and I kind of didn't know why that was happening. So as a quick explanation, NPL coverage is the ratio of provisions. So basically money set aside for expected losses to the NPL balance. So 78 % coverage means that for every dollar of 90 day overdue loans, Caspi holds about 78 cents of provisions against it. Intuitively, you would say, well, that's 22 cents short at least.
37:37Shawn O’Malley:But that also depends on what the lender expects to recover. on the non-performing loans. So a secured loan, for example, doesn't need 100 % coverage since you can recover a large chunk of the loan. So car loans, for example, right? You still have the car even if the borrower can pay. So then you recover a lot of that loan. So my second thought then was to just check the credit mix shift and kind of see what percentage of the loans were actually securitized or backed by an asset. But it turned out it wasn't a lot. It was kind of comparable to Mali. So that was kind of surprising to me because that obviously makes the lending business pretty risky.
38:11Shawn O’Malley:And that's not the impression I had from the management team. I didn't think that's how they operate. But then I looked at the so-called LDG ratio, the loss given default, and it turns out that Caspi does recover significantly more or larger chunk of an unsecured loan than most other companies, despite it not being asset-backed. And the reason is that it has, again, the best data and also just an uncomparable market position. So since Caspi knows everything about you, they know when money is coming in and also how much. And since Caspi is pretty much vital to almost every person living in Kazakhstan, they just can't afford to lose access.
38:48Shawn O’Malley:So Caspi recovers many loans, even after the 90 days, when most other companies, including Mali and C Limited, can't even dream of getting their money back anymore.
38:58Daniel Mahncke:Well, that's pretty cool, actually, and potentially something we can hope for with Melly at some point. And with both Melly and C-Limited, we discuss the importance of increasing order frequency and order quality to improve their data. And as you said, Caspi can work with data from 77 transactions a month per user, which is just absurd.
39:20Shawn O’Malley:Yeah, that's about, you know, about two and a half transactions per day, which, I don't know, it's kind of insane. I mean, the average American uses their debit card about 25 times a month, though I could imagine it might be a bit more for you. But Caspi's users are transacting three times as often. And even the government services add this new layer of stickiness. Over 12 million people pull up official documents through Caspi. And while Caspi makes no money on that, at least directly, I mean, it sort of builds engagement and trust that strengthens the rest of the ecosystem. So for example, thinking back to COVID, when the government picked Caspi to hand out pandemic relief, that certainly was a way better ad campaign than you could have ever paid for.
40:04Daniel Mahncke:Or you get me wrong, Daniel, is that I don't use a debit card. I only use credit cards. Got to get those cash back in points, right? But anyways, is there also a messaging app or something similar that's integrated for Caspi? I mean, WeChat is arguably the biggest super app in the world, even if it's not well known to North Americans. And it started by running the most dominant messaging platform, and then they built into different verticals from there. And one of the advantages of starting with messaging is that it comes with huge network effect benefits that you can then roll into these other types of businesses.
40:44Shawn O’Malley:Well, maybe we've now found the one weakness for why we should also call Caspi not a super app because no, they don't have one. They are active on pretty much all the verticals that you could think about, but not in messaging. And as far as I know, I think WhatsApp is the dominant messaging app in Kazakhstan. and the network effects of Caspi, therefore, you know, mainly come from its two-sided marketplace and its scale, which I think a lot of our portfolio companies benefit from. So it's not like we underestimate the scale and the network effects that two-sided marketplaces benefit from. And Caspi, again, facilitates about 18 million transactions a day with over 14 and a half million payment users and more than 750 ,000 merchants.
41:22Shawn O’Malley:And again, we're not talking about the US here, it's still Kazakhstan. So you have this typical market and fintech flywheel, which is incredibly strong. So more consumers pull in more merchants, more merchants mean better selection and also better prices and more purchases mean more data, better data means better credit, cheaper credit means more buying. It's the same kind of flywheel that we talked about with all of these companies. And any new entrant would have to reach basically critical mass on both sides of the marketplace, which you and I know that best is nearly impossible. Not only because it's incredibly difficult to do generally, it's even more impossible if you already have an incumbent like Caspi, the scale, and probably also the political connections in Kazakhstan.
42:02Daniel Mahncke:One of the major differences between the old incumbents and these new tech-first companies is that they seem to always be on the lookout for upcoming competitors to not fall prey to the innovators' dilemma. And so that's something we see worldwide. It doesn't matter whether it's with MercadoLibre, Alibaba, Coupang, Shopee, Amazon, or the other big tech companies in the US. All of them have won their market by disrupting old legacy players and then have maintained that market share and expanded into new verticals by being hyper focused on not allowing the same thing to happen to them. And so that's essentially their rationale behind spending hundreds of billions of dollars on AI right now.
42:43Daniel Mahncke:I mean, this might be the first time that technology has emerged with the potential to disrupt their legacy business models for companies like Amazon and Meta and Alphabet. it. So they have to front run it and ensure that they dominate on all things AI. So no other company can take their place and turn them into one of the negative outcomes of the innovators dilemma. And so if the investments work out, that's great. But even if they don't, that does just really, in other words, mean that they keep their old business models and moats in place because AI doesn't end up being a disruptive force that they feared.
43:24Shawn O’Malley:We spent a lot of hours in the last couple of weeks discussing with some of our mastermind members what it means to have these hundreds of billions of dollars invested in AI and data centers and what it could potentially mean for the future modes of companies like Google. And I guess you can say that it's just sort of justifying today's investments by saying, well, even if you just keep your market position, that's probably worth a lot of money because If Google keeps being Google for the next 10 or 20 years, the cash flows they will have are 10 times, 20 times larger than whatever they could spend today on AI and data centers.
43:56Shawn O’Malley:And I mean, even if you look at SpaceX going public at a$2 trillion valuation, that probably means the rules have changed to some extent. I know those are famous last words, but if I look at Google and compare to SpaceX, I'd much rather go with a company that has already built a mode and is printing cash like there's no tomorrow.
44:15Daniel Mahncke:I think we're on the same page there. And speaking of all the advantages Caspi has due to its monopoly-like position, I do want to bring up the topic of what their local competition, if any, looks like. And at the beginning of today's episode, I was a bit surprised when you said that there is actually a local competitor that is the biggest bank in the country. That seems pretty antithetical to really this whole idea of Caspi being this deeply entrenched potential super app. And I would have thought that Caspi would be, at this point, considered the largest bank in Kazakhstan. So it's surprising to me that it's not.
44:52Daniel Mahncke:So how should we think about this dynamic between Caspi and some of the other legacy banks and local competitors and whether they're really much of a threat to Caspi's business at this point?
45:05Shawn O’Malley:Yeah, I think the bank you're referring to is called Halik. And it's a great business as well. It is still, as you said, the biggest financial institution in Kazakhstan, measured by assets, deposits, and also corporate loans. And they earn more than a trillion tang in net income. They run 30 plus return on equity, and they also pay a huge dividend, kind of similar to Caspi. And if I had never heard of Caspi, and I would look at HALIC, and I would say, you know, that's a pretty dominant bank. And just as you said, I probably don't think it's possible to still have the sort of monopoly like position that we described for Caspi.
45:40Shawn O’Malley:But I think the bet that the Hollick Bank made was a very different one than Caspi. So for them, it was mainly about banking relationships and the banking business in general. And Caspi back in the early 2000s, we doubled down on the consumer relationships. We are talking daily payments, we're talking a B2C marketplace, and so on. And it turns out in the long run, with a lot of hindsight bias, the consumer side was the more valuable real estate. I mean, software businesses and banks are also data businesses today. And the data Caspi could gather over all that time is certainly a competitive advantage that's impossible for a normal bank to match, even if you are the biggest bank in the market.
46:21Shawn O’Malley:it. And I think it's always easy now, 20 years later, to look back at how sort of the situation has evolved and say, why didn't Harlech Bank kind of try to go into the same direction? But 20 years ago, few people could imagine how important the consumer side and the data would actually get. Of course, it was obvious that it would play a bigger role than in the past, but very few people knew how it would actually play out. And one thing I noticed when I listened to Caspi's CEO is just how focused he is on the customer experience. Harlech optimized mostly for banking products. So for them, it was about having, for example, the best credit card.
46:55Shawn O’Malley:And Caspi looked at things through more of the consumer lens. So how can I make the life of a consumer as easy as possible? And initially, that was simplifying finance and payments. But over time, that kind of spilled over to all other parts of life.
47:11Daniel Mahncke:Well, I don't want to throw a wrench in sort of the narrative here. but Halleck has released its own super app, I understand. And so has that taken share from Caspi? I mean, does that complicate the picture that you're painting here?
47:26Shawn O’Malley:Yeah, the super app was called HomeBank and was originally launched in the mid 2000s. So it's not necessarily a new app, but for the longest time, it was just a banking app. And then in 2023, it was basically transformed and started to integrate things like payments, installments, also a marketplace, and also some of the government services that we talked about before for Caspi. So they basically try to do what Caspi was doing, but they have only about 10 % of market share, for example, on the payments market. And I think they primarily succeeded in cross-selling the app to the bank's customers, which is not a small number of accounts, but it's also not comparable to the reach that Caspi has.
48:06Shawn O’Malley:And Harlech basically handles the majority of Kazakhstan's corporate banking, state pensions, payroll programs, and sort of the government funding accounts. So pretty much the exact sort of legacy bank that we talked about in the beginning. So just by integrating e-government services and also the e-commerce engine directly into its super app, Halic has converted a lot of these passive institutional accounts into active digital consumers. But it's a totally different part of the market than what Caspi is trying to capture.
48:37Daniel Mahncke:Well, I think that's the first time I've ever heard anybody say e-government services. But we were joking about that earlier about how Caspi does so many different things. You can do anything with Caspi and that's part of the value add and probably helps their relationship with regulators. But that does weaken the kind of bull case if other companies are actually able to offer these governmental services too, right? I mean, it's not a totally unique offering that Caspi is able to provide.
49:10Shawn O’Malley:You know, for a second, I thought you were making fun of English being my second language, but saying you never heard e-governance. No, but you're right. I mean, government services run on government rails and they are obviously open to the public. And that means to multiple banks and the Harlech Bank is one of them. And there are a few others too. But I think why I think of it as more of a Caspi service is because Caspi is dominating, again, the consumer relationships. And it doesn't sound like a huge mode, especially with other banks also opening up super apps. But there's just no reason, in my opinion, for a consumer to actually go and change and basically spend time on another app.
49:47Shawn O’Malley:Because there are just these deeply integrated habits and network effects and all of that stuff. And if it's already sitting on Caspi, I just don't see it moving away.
49:55Daniel Mahncke:There are plenty of examples showing how difficult it is to change deeply ingrained consumer habits. And Apple once tried to do peer-to-peer payments on iMessage and on paper that made a whole lot of sense, but it did not gain much traction. I don't know many people who are sending payments over iMessage.
50:15Shawn O’Malley:Another good example was also in our Spotify episode because, you know, I have YouTube Premium and it's one of the best decisions in my life. So in theory, I would also not need to pay for Spotify anymore because I can just use YouTube Music, but I never do it. And if I ask my friends who also are subscribed to YouTube Premium, none of them is using the music feature. So I think there are many reasons for that. But sometimes it's as easy as saying people like to stick with what they know, especially for things that are sort of their daily habits.
50:45Daniel Mahncke:I take it that you don't believe Caspi will have its monopoly status challenged anytime soon. Is that fair?
50:53Shawn O’Malley:That's fair. I think when I said that Pabrai invested in Caspi with the, you know, heads I win, tails I don't lose much philosophy, then Kazakhstan is the tails part of that equation. So highly profitable business with a huge moat, still growing quite fast. And also, you know, the source for sizable dividend. You could also look at Caspi as Marvel Growth Story. And that's mostly coming from an investment made in late 2024 and kind of early 2025. That's when the deal actually closed. And that's when Caspi bought a 65 % stake in one of the leading Turkish e-commerce companies called Hepsi Burada for$1.1 billion entirely in cash.
51:32Shawn O’Malley:And for context, Hepsi has about 16 to 20 % market share, depending on the data that you look at. And Turkey has 85 million people versus Kazakhstan's 20 million people. So in theory, in one move, Caspi roughly 5x the size of its market or of the market it's going after while owning a dominant player in the country.
51:53Daniel Mahncke:And the bullish framing, I would think, is that five times the addressable market and doing so in a country that's structurally and culturally similar to Kazakhstan in some ways makes it a great place to invest with a team that has run a similar playbook before. And yet on the other hand, I kind of wonder whether the expansion into Turkey suggests the home market is saturated, right? It's more mature. So they're having to look abroad for growth, which comes with pros and cons.
52:21Shawn O’Malley:that's what i thought about as well i mean and obviously limited episode i kind of mentioned how impressed it was but their ability to expand into brazil with the success that they had but you also wondered why they don't just double down on southeast asia instead of spending billions to be the number two somewhere across the globe and in casby's case i think the answer is slightly easier um i think they're completely dominating kazakhstan but it's also a small market and And while there's still growth potential in many of their business segments, so for example, e-commerce being one of them, the highest margin business undoubtedly is the payment part of the business and the financial and the banking segment are already quite mature.
53:02Shawn O’Malley:So I think it makes sense to kind of see, well, what market is similar to where we have been successful and then expand over there.
53:09Daniel Mahncke:I'm not going to pretend to be an expert on the Turkish e-commerce market, but at first glance, right, I mean, it does look somewhat similar to Kazakhstan. So Caspi has a blueprint on how to succeed in this kind of market. And it's similar to why I think C-Limited was able to successfully expand into Brazil, despite the fact that their operations were originally focused on Southeast Asia. And they seem to have had some early success, talking about Caspi here. Purchase activity has increased 19 % in Q4 last year. GMV grew at a low teens rate, and revenue has grown in the high teens. And we're also seeing some operating leverage.
53:48Daniel Mahncke:So there are definitely signs of early traction, even if I'm a little bit skeptical of their likelihood of, you know, having the same level of success that they had in Kazakhstan.
53:58Shawn O’Malley:I think that's fair. And we'll get to some of the reasons. I think what's mainly different is the competition. So Habs is, again, the number two. But the other big player in Turkey is Trendyol, which is backed by Alibaba. And again, we kind of have to talk about it. Slimedit also competed an Alibaba-backed competitor in Southeast Asia and clearly won that battle. But it's sort of not the same. And I just as you kind of doubt that the same will happen for Caspi in Turkey. I think the Turkish market is sort of similar in terms of, you know, culture, citizens' wealth, and perhaps also demand. But Caspi just won't have some of the very important advantages that it had in its home market.
54:39Shawn O’Malley:You know, it's hard to kind of overstate how important the monopoly-like position is. also why Caspi didn't need the logistical infrastructure of international competitors and why Caspi has some of the best payments data in the world, why they don't have to cover 100 % of their non-performing loans. And I could keep going with this list for hours. My main point is that a lot of the advantages Caspi had in Kazakhstan do not exist for HAPC in Turkey.
55:03Daniel Mahncke:Well, it sounds like neither of us are bullish on the Turkey expansion.
55:08Shawn O’Malley:I think it kind of comes down to how Caspi approaches it and what success would look like in Turkey. I mean, if Caspi is trying to build a similar ecosystem in Turkey through HAPSI, I think that would mean a lot of capex and a low chance of success. But if they know they can't replicate that success and instead kind of try to just copy some of the best practices in e-commerce and finance operations, I could see that as a great opportunity that doesn't come at a huge cost. So that would basically mean improving metrics like order value, order frequency, which you just talked about. And on Caspi, customer purchases 27 times per year on average.
55:48Shawn O’Malley:And on Haspi, it's only seven times. So if you think about just the marginal improvements like that and consider that the Turkish e-commerce market is going 10 % to 15 % per year in dollar terms, you can see what might be attractive to enter.
56:02Daniel Mahncke:I think I make 27 e-commerce purchases a month, maybe a week. But obviously, just getting back to it here, how much market share does Trendyall have? Because I think you mentioned Hespi has slightly less than 20%. So I expect Trendyall to top that. And do you know how much Trendyall spends annually and what margins they're operating with? sort of a lot of questions, but I do think it's really important to understand the market dynamics here in Turkey for us to really be able to underwrite Caspi with any conviction.
56:38Shawn O’Malley:You know, I'm kind of out here trying to impress you with some of the numbers that Caspi is putting up. And then I'm talking to a guy who orders on Amazon every single day and maybe twice. So obviously that's sort of difficult to do, but no, I definitely agree. I mean, it's incredibly important to kind of figure out what game Caspi is playing in Turkey. And I talked to one of our Mastermind members about Caspi recently because he's a fund manager from Singapore who has a small position in the company. And we discussed how we thought about the investment thesis and also the expansion into Turkey.
57:08Shawn O’Malley:And he kind of liked the optionality, but we also agreed that it is a very different market and that understanding how it works and especially the competitive environment is just crucial for the thesis. And getting back to your question about, you know, how much money are they spending? Since Alibaba owns about 85 % of Trendyol, we only get the numbers that Alibaba is giving to us on their Turkish operation. And they kind of lump it into this international commerce arm, which had an adjusted EBITDA loss of about$2 billion last year. And the majority of that is supposedly coming from cross-border operations.
57:42Shawn O’Malley:So Alibaba is saying that Trendyol itself improved profitability. However, that doesn't really tell us whether they are actually profitable or just came a bit closer in terms of improving profitability. So HASPY, on the other hand, was already profitable when Caspi bought it, operating at an EBITDA to GMV margin of about 2.5%, which doesn't sound that high. But if you compare that to most other marketplaces, it's not that bad. And this certainly has come down over the last few quarters to about only 0.5 % of a margin, which certainly is significantly lower. But that's mostly due to the investments made by Caspi.
58:19Shawn O’Malley:So the goal seems to be to not operate at a loss, which proves to me that Mikael kind of doesn't plan to burn money here and gain market share just for the sake of it.
58:29Daniel Mahncke:Well, I guess my problem would be that I can't see Hespy taking Trendyall's number one spot. I know that C-Limited did it in their home market, but the difference, as you just kind of said, is that they played on their home turf. They had to fight to win no matter the cost. And with Caspi, we sort of are trying to get the best of both worlds, right? We don't want them to spend ridiculously on the Turkey expansion. But then at the same time, they also have to beat out the local competitors to win market share at the same time. And that is going to require aggressive investment.
59:02Shawn O’Malley:This debate is going to remind me of a quote. As you know, I just recently visited Stig, our boss and the CEO of TIP in Aarhus. And it's somewhat of an annual tradition at this point. And one thing that he repeatedly said was, you can have anything, but not everything. And there's a cost to everything. That's basically what it means, right? And oftentimes, it's sort of an opportunity cost. And in Caspi's case, I would like to buy a high margin monopoly in Kazakhstan that pays, let's say, a high single digit dividend and also get the upside of having Turkey work out. And the problem is that for Turkey to play out, Caspi needs to spend the money to make with the operations in Kazakhstan.
59:42Shawn O’Malley:So the rest sort of is that you make good money and then you throw it off the bat in Turkey. And when I talked to Caspian investors, I sort of hoped they would tell me that their thesis is about Kazakhstan and that Turkey is just this call option that we keep talking about. But it seems to me that most see Turkey as kind of the key part of the thesis. And I'm just not sure I want to bet on the number two e-commerce player in Turkey.
1:00:07Daniel Mahncke:You just mentioned that dividend is a relatively large part of your thesis. And we don't actually talk about dividends a lot on this show. We've covered a lot of companies. We spend much more time on share buybacks and stock-based comp and a lot less time on dividends. And so perhaps you can give some background on the dividend history and whether you expect the dividend to be a priority going forward for this company. And the reason I bring it up now is because in emerging markets and in frontier markets, a healthy dividend can actually be a sign that the cash is really there, right? There isn't any fraud occurring, which can be hard to verify at a distance, especially in an economy that historically has had a lot of trouble with corruption and money laundering and, let's say, nefarious accounting.
1:00:56Daniel Mahncke:And, you know, I don't want to imply that I think necessarily anything bad is happening at Caspi at the moment because I just don't know. But the dividend was suspended last year when Caspi bought Hespi. So that's something to think about. I don't necessarily know, again, whether that spells a doom or anything nefarious, but suspension of the dividend, there could be a good reason for it. The acquisition would justify it. But again, it's something that we want to make sure we understand. And one other quick thought is that with Copa, you mentioned that you expect the dividend to be paid out long term because that's how the management team makes its money.
1:01:34Daniel Mahncke:And based on the insider ownership of Caspi's founders, I would imagine that there's a similar case here too, right? Where they have a strong incentive to pay a dividend out to all shareholders because they want to collect cash dividends from their own ownership stakes in the business.
1:01:50Shawn O’Malley:That's how I think about it. And that's sort of your, you know, margin of safety that you have on the dividend part of the thesis. So that as long as the founders get paid through dividends, I expect them to be a priority just because that's the way they're getting paid. And there's actually an interesting and perhaps somewhat controversial story here. I don't know if it adds to your suspicion about the company and CEOs in that region or not, but Mikael actually has a hobby that, you know, I personally quite like, but it's also quite expensive. and in 2024 he bought the English League One football club, Wacom Wanderers.
1:02:25Shawn O’Malley:And I should say that League One kind of sounds like the first league. It's actually the third league. So, you know, it's not that high up. So it probably wasn't too expensive. And he did buy them from American owners, which I kind of need to figure out because fortunately even Sean is now in somewhat of a football mood watching the World Cup here and there, which kind of makes me a bit proud because I was certainly a hope to be part of the reason for that. But anyway, even that one club was not enough for him. He also bought a club in the Kazakh Premier League a year later. And in an interview, he basically said that he has this goal of establishing an integrated youth academy between Kazakhstan and England.
1:03:01Shawn O’Malley:And again, as a football fan, I'm kind of biased to like him even more for that. But also as an investor, I'm kind of wondering whether Caspi pays dividends because the controlling shareholder needs cash for his, let's call it, love for football.
1:03:15Daniel Mahncke:A football habit. It's not such a bad thing. And that would help out with the dividend part of your thesis, right? Because he would need cash to keep funding these acquisitions.
1:03:24Shawn O’Malley:That's true. At first glance, it's probably a good thing, but he also wouldn't be the first billionaire who suddenly loses interest in owning a club. And if he loses interest and doesn't need the money anymore, in theory, he also doesn't need the dividend anymore. So again, I kind of feel like I'm just fabricating bearish views here because we talked so much about how great the company is. I do generally have a good feeling about the CEO and how he thinks about both the company, but also about treating shareholders. And since you don't have any stock-based comp, it's not like you're being diluted if they pay a dividend instead of buying back shares, which again, you mentioned we kind of usually like to see.
1:03:59Shawn O’Malley:Plus, that's also a suboptimal way to stop dilution because again, I mentioned it basically just taking cash out of the business to pay back the dilution part of the business, which in general just means, hey, you know, that's cash that you and I don't get as shareholders. So it's not really a much better way to pay back shareholders, but I'm somewhat going on a tangent here.
1:04:19Daniel Mahncke:Look, we're talking about Central Asian, former Soviet republic. So I think at some point, we need to talk about the macro here and make sure we understand how geopolitical and currency and all these types of risks that are really beyond our control factor into the thesis today. And there definitely is macro risk involved, right? I mean, currency debasement is a real concern. You've got a legacy of governmental corruption, ties to Russia, which is problematic for us as American and Western European investors. And then you've even had coups in recent history where you've had attempts at overthrowing the government.
1:05:01Daniel Mahncke:And so if we could only bet in isolation on a stable dividend, 10 % earnings per share growth and have this call option on growth in Turkey, Caspi would absolutely be a no-brainer. This would be like at the current valuation, dump everything you have in the Caspi. But the problem is that's not the entire context. You have these other macro risks. And so really the thing that gives me pause here and the reason that this company trades at seven or eight times earnings is because of the macro and political risks.
1:05:32Shawn O’Malley:I guess I can only invoke Sticky again saying you can have anything, but not everything. And in this case, you have a company trading at seven times earnings because of everything that you mentioned, you know. And I think the first thing that we should talk about macro-wise is the currency. So Caspian's everything in Kazakhstan, but you and I would own it in dollars, obviously, since we would buy the stock trading on the NASDAQ and the dividend would also get paid to us in dollars as well. So it's only one thing how the business does in its local currency and another what the local currency is worth if you actually look at it in dollar terms.
1:06:06Shawn O’Malley:So Caspi could have a great year in local terms and you could still be down as an investor if you invested through dollars. So we have that problem with Nubank and Mali too, but this time the risk is pretty much amplified since Kazakhstan and therefore also the local currency, the Tang, are a lot more concentrated and Kazakhstan's economy is heavily export oriented. And the main export product is crude oil. So the strength of the currency basically depends entirely on the oil price.
1:06:36Daniel Mahncke:It's sort of similar to the problem we had with COPA, which is an airline and their reliance on jet fuel prices. And in this case, the impact is more long term and also more difficult to figure out. For example, you would think that with oil prices being relatively high at the moment due to ongoing conflicts in the Middle East, Do you think that would be good for Kazakhstan because it means they'll get more money from oil exports, which should then also support the Tang as a currency? However, the general instability and volatility of oil hurts other parts of the economy. Very high oil prices, for example, fuels inflation up and down the supply chain and consumer prices, which then means that the central bank has to step in and raise interest rates.
1:07:26Daniel Mahncke:And that can, again, ripple across the economy and cause deceleration and growth. And that just means there's a lot of very nuanced interrelated dynamics for us to consider. Unfortunately, it's not as simple as just to say, you know, oil goes up, Kazakhstan's currency appreciates. The relation is much more complicated.
1:07:48Shawn O’Malley:I guess the best thing for Kazakhstan would actually to just have relatively stable oil market, at least a reasonable price. So perhaps, you know, oil trading in the$70 range. So, you know, you could have expected the local currency to rise after the war driven by higher oil prices. However, the tank's actually been pretty firm, sitting around 490 compared to the dollar. And it's even a touch stronger than it was a year ago. And the reason for that, and you kind of alluded to it, is mostly that the central bank has raised the base rate to 18%, which makes holding in local currency attractive. So the currency has been propped up by higher rates, which is sort of also part of oil going up lately, just because, you know, they have all of these interconnections going on in the markets.
1:08:32Shawn O’Malley:And I think the main risk I see long-term still is not necessarily that oil is higher than it should be. It's a perfect world for Caspian, Kazakhstan, but the real risk is just that it's at a sustained low level environment. So that would put long-term pressure, obviously, on the local currency. And the Halux Bank is actually looking for 600 plus to the dollar by the end of next year on lower oil and the government cutting those national fund transfers. So even with oil doing okay right now and the currency being sort of firm, the medium-term outlook is a weaker tang and that obviously is a sort of headwind for Caspi.
1:09:08Daniel Mahncke:Yeah, that's just the thing that gets me about Caspi. I mean, the business is not an oil business at all. It's really a payment and software business and a data business. But you can't escape the currency headwind and the tie to oil when most of their earnings are being generated in Kazakhstan's local currency. And it's certainly above my pay grade to figure out where oil prices are going to be in the coming years. And nobody really knows the answer to that. And yet, that is going to materially impact the returns that we receive in US dollar terms, really irrespective of the underlying business's performance.
1:09:52Shawn O’Malley:You certainly have to debate it whenever you look at these. emerging market companies. But sometimes I just like to simplify and look at the past and see how it is done. And to be fair to Caspi, they grew their revenue at a CAG of over 30 % in the last decade in dollar terms. So that's important, not local currency. The operating profits were growing even faster at 36 % and net income at over 60%. And again, all of that is in dollar terms. So you are accounting for the local currency$2 losses. And it's basically the amount of money or the growth that you would have gotten as an investor in the dollar.
1:10:28Shawn O’Malley:So, you know, it's a headwind that they faced for the longest time and it has not diminished your returns in any meaningful way.
1:10:35Daniel Mahncke:Well, related to that, but even bigger picture, what do we think about the geography, right? I mean, Kazakhstan is sitting right at the border of Russia and China.
1:10:45Shawn O’Malley:You know, this is, I think, the part of the thesis where I'm getting good. I mean, we're going from oil prices to bordering Russia and China. And well, to be honest, I kind of saw myself doing some research into how capable Kazakhstan's defense would be in a scenario, for example, a Russian attack. And while doing that, I kind of just stopped and asked myself, well, what does it say about the margin of safety of this investment when I suddenly have to transition or kind of pretend to be a military expert, which, you know, I obviously am not to the surprise of not that many people. And obviously could pretend that, you know, I have sort of an idea of how the relationship between Russia and China actually work.
1:11:22Shawn O’Malley:But that would obviously only me speculating about something that I simply don't understand. And I think the only thing I can say is that it seems like Kazakhstan knows how to balance its geographical and political position in the region. I mean, they did maintain functional relationships with Russia and China and the US and Europe simultaneously, and also still attracted a lot of foreign investment from all of them, which is quite important because, you know, for example, you can build the infrastructure that you need for the oil transports, which we're kind of getting to because I think the biggest risk is not necessarily whether Kazakhstan will get into any conflict itself, but mostly how other conflicts will impact it.
1:12:03Shawn O’Malley:I mean, Kazakhstan's oil mostly has to physically transit out through pipelines that, for example, go through Russia. And if you would imagine that there's disruption, so there could be sanctions, it could be the war on the Ukraine having an impact on the logistics, or it could even be the Iran situation, you know, some way, shape or form disrupting the regional transport. All of that could sort of bottleneck the export of oil from Kazakhstan. All of these things are just things that are pretty much unknown unknowns to me. I just don't know how to account for that.
1:12:36Daniel Mahncke:Caspi could do everything right and the stock could sell off dramatically in US dollar terms because of something like you said, where there's some sort of bottleneck in oil exports and the currency just collapses and your returns fall off dramatically. That is something that truly can happen here. And so that's why you have that PE of seven and it might look like a bargain, But in reality, it is also just a very large margin of safety accounting for all the unknowns and things that are beyond Caspi's control, right? If this same business was doing just as well in the US or Western Europe, it might be at 20 or 30 times earnings.
1:13:20Daniel Mahncke:And so the fact that it trades at less than 10 times earnings, again, is just that margin of safety reflecting the higher degree of uncertainty and the fact that a number of risks are out of their control, but also very directly could hurt the business to a significant degree. So as the last question on all this, what are your thoughts on the Russia connection specifically? Because I know that's been the center of some criticism and short reports and some speculation that Caspi has been helping launder money for people in Russia and has ties to the Russian government. Obviously, that, again, would be problematic for us as U.S.
1:14:03Daniel Mahncke:and European investors where there are very strict sanctions. on Russian assets in businesses with connections to Russia. So how do you think about that here with Caspi and the risks that we would be introducing to our portfolio if we were to actually put real capital into it?
1:14:19Shawn O’Malley:I think I talked to you before we started, you know, this episode, and I said that basically the short report is the first thing I look for with this company, because I thought, you know, if I find anything that I find so critical to the thesis, I might not even do all the work on the name. So since we're sitting here and I'm pitching the stock, I didn't think anything will actually come from it on the short report. And just for context, it mainly leaned on Caspi's links to, again, Russia. That means Caspi having Russian users, Russian business, and so on, which obviously, as you just said, it kind of matters because of the sanctions after the Ukraine war.
1:14:53Shawn O’Malley:And again, Kazakhstan and Russia have a deep historical and they also have economic ties, obviously still. And they were the last two Soviet republics. There's a long border. I think it's the second longest border of any country on earth between Kazakhstan and Russia. So obviously there is a lot of cross-border commerce and some connection wasn't really a shocking surprise to me. I think many of the claims made in the short report have also been debunked by now. I've also linked to an article in the show notes if you want to get some more details on that. However, I would also say there were some points, you know, that were brought up that do give me a little pause.
1:15:29Shawn O’Malley:I mean, one of them, for example, is the claim that, as you kind of talked about, Casper was involved in the money laundering activities of Dahan Sajibaldi, one of the most powerful politicians in Kazakhstan. And to be clear, Casper was certainly not part of the actual laundering process, but there might have been one of the many bank accounts where some of the laundered money went. And that is something that obviously still should be flagged by them. And I guess it kind of shows that ultimately you are still operating in a country like Kazakhstan, where potentially you have to look away when certain people do things.
1:16:04Shawn O’Malley:And obviously that's not great for you as an investor. And it's sort of difficult. I wouldn't be surprised if there's any bad news coming out at any point in the future. I would also say this has been quite some time ago. And personally, I couldn't find anything on, for example, the class action lawsuit that was started. I think it never actually gained traction. I also think again, that most of the things in the short report were debunked. And I generally always look at it in sort of two sides. When a short report is coming out, obviously the person who's publishing it has a short position on it.
1:16:35Shawn O’Malley:So they put as much as possible into that report. And it's also quite good if you cannot actually just debunk it just at the first thought because the stock is already dropping at that point. So I felt like this report has been somewhat like that, although I wouldn't be surprised if there are ties to Russia that maybe potentially will also help the stock some more. And, you know, you will even get a PE that's lower than seven. I mean, the Halak Bank, for example, is trading at a PE of three to four. So it can certainly still go lower if you invested in Kazakhstan. down.
1:17:04Daniel Mahncke:When I bought Russian oil stocks at three and four and five times earnings in 2021, I thought I was genius. And then they went to zero when the invasion of Ukraine occurred in 2022, and it became illegal to own Russian assets. And so I'd like to think I was a lot younger and more naive at that time. And yet here I am quite intrigued by Caspi, not to say that that's a perfect one-to-one comparison, but there is definitely some similarities that I'm sort of feeling tingling down my spine. But let's just go ahead and move forward here. And let me ask if there's maybe anything else we should cover before we talk about the valuation and your final thoughts on the intrinsic value of Caspi and if it's a good fit for our intrinsic value portfolio of about 15 companies.
1:17:59Shawn O’Malley:I think there's only one thing that I still want to bring up and it I might explain some of the more recent price actions. So for years, Baring Vostok, which is a PE fund, and actually the PE fund that not only backed Caspi from the start, but also the one where Mikhail, the current CEO, worked before he joined Caspi. That fund had a huge 35 % stake in Caspi. And over the last couple of quarters, especially since Caspi listed on the Nasdaq, has basically sold part of its stake and taking the gains. and obviously that means that there was a lot of you know selling pressure on the stock for the last couple of months and that's now largely cleared and i think i kind of refer to it in the beginning of the episode what i like to see is that both the ceo as well as tencent stepped in and bought a big block of the borrowing vostok stake so that obviously took the pressure off and i think it's also a vote of confidence that the ceo is putting his money into the company and i also kind of like that you know the other buyer was not some firm that i'd never heard of But actually Tencent, which obviously is quite a well-known company that also I've heard tends to have a pretty good idea of what upcoming companies out there.
1:19:06All right.
1:19:07Daniel Mahncke:Well, it's time. Let's talk valuation. I guess I would have expected you to be a bit more bullish on Caspi here, to be honest. But perhaps it's cheap enough to still work with your dividend plus monopoly in Kazakhstan thesis.
1:19:22Shawn O’Malley:I guess I'm only coming across as a bit bearish because I actually like the company a lot, which I think it wasn't that bearish. I think there were also certainly some bullish points brought up. But I think whenever that's the case and I'm bullish on a company, I just like to try to poke holes into the thesis. And to be fair, I'm also a bit spoiled by, again, looking at companies like Amazon, like Mally, like C-Limited, when it comes to e-commerce and payments companies. So I could have easily filled an entire episode, talking about how good Caspi's core business is and why no one can compete with it.
1:19:53Shawn O’Malley:But I think most can quickly agree on that. So figuring out what might be wrong with the business and thesis kind of delivers more value, in my opinion. And again, you know, there's not that much value I can offer when it's about Russia, but especially the Turkish market dynamics are the ones that I think, you know, deserve to have a second look. And anyway, long story short, I thought today I would go with somewhat of a different valuation approach today, at least as one option today. I still also have a DCF, but I thought, you know, I just kind of want to mix it up. Oh, mixing it up.
1:20:24Daniel Mahncke:Okay. I assume that has something to do with the dividend or what's the approach you're going to take?
1:20:30Shawn O’Malley:It has. I mean, it's, you know, a very simplified model, but I thought if we do talk about a company where part of my thesis is actually the dividend, which you said is not happening that often. I also wanted to go with an approach that is sort of having the dividend as a major part of the thesis. And my idea has kind of been to test paperized thesis of heads I win, tails I don't lose much. And I should say that I'm generally, and we kind of discussed the reasons, not betting that this stock gets a higher multiple in any of my valuation approaches. So not in the DCF and also not in this approach.
1:21:01Shawn O’Malley:And what it's basically doing is that I say, okay, well, Caspi pays a dividend of about 8 % at today's stock price, which is about$80. And the question is simply, does a dividend like this on a near monopoly throwing off 50 % return on equity deserve to sit at 8 % or 9 % of a dividend yield? Or should maybe the market accept something lower, like 7 % or perhaps 6 %? So what I did is I basically looked at the history of Caspian and figured out where the yield on average has been sitting. And if so, you're going to figure out, okay, well, what would that mean for the stock price? So it's basically just some simple back of the envelope math.
1:21:35Shawn O’Malley:And if the yield would, for example, compress to about 7%, that would mean that the stock price has to obviously go up. And the total return after I haircut it for the currency and at the dividend, I would collect along the way at about 25%. So that's basically the upside of the market beliefs. The stock should trade at a yield of 7%. If you would get a yield of 6%, the return would be over 40%. And I should say that 6 % to 7 % dividend yield is mostly the historical average for Caspi in the last couple of years. So it's not unrealistic that we get there. And Basically, the logic here is kind of just like changing the multiple.
1:22:11Shawn O’Malley:It's kind of how does the market view the company? Where should it trade at? Just, you know, instead of a multiple, you sort of look at the dividend yield. And by the way, again, I'm not making this up. These are the yields based on historical evidence. And even if the market says, you know what, there's so much stuff going on that I just don't know and don't understand. And they don't re-rate it and say 8 % is dividend yield where you should be. Well, you know, then that's the return that you would get, the 8 % from the dividend. So that's sort of the tails, I don't lose much part of the thesis.
1:22:40Daniel Mahncke:And for the DCF, do you come up with a similar value or do you see the upside as being higher or lower? How do you think of it?
1:22:48Shawn O’Malley:Yeah, that's kind of the interesting part. I would obviously not only do this, you know, sort of back of the envelope math because, you know, it's sort of arbitrary to some extent. But it's kind of interesting if you compare it with another valuation model. And I can say that the DCF is kind of painting a similar picture. it looks more attractive because it not only shows the immediate re-rating potential, but also the annual return potential, which combining growth and the dividend seems quite attractive. I mean, if you would just assume a revenue cago of about 11%, significantly below the historical averages, which again are close to 30%, and a more or less flat net income margin, and no multiple expansion, again, the expected return would still be over 20 % per year for the next five years.
1:23:28Shawn O’Malley:So keep in mind that includes the dividend yield of about 8%. But I don't know, Sean, you got to tell me, am I too biased as always when it comes to these ecosystem-like companies? Because I think I could see us establishing a startup position. I think I would first want to look at especially the Turkish market a bit more. I kind of looked into it and there are a lot of dynamics. It's in some sense similar to Kazakhstan. In some sense, it's different. And I think I didn't have enough time to really dig deep into that part of the market. But yeah, otherwise, I think it's just looking at the spreadsheet.
1:24:01Shawn O’Malley:And I think that's not, you know, outlandish assumptions. Looking like quite a good opportunity.
1:24:06Daniel Mahncke:I think you're going to be surprised to hear this because I told that story about having my investments in Russian and oil gas companies just completely wiped out in 2022. But actually, I could be open to this. I've looked into Caspi a bit before, and we both know some very smart investors who are excited about the business. So I don't want to be too close minded here. And I definitely don't want to immediately rule it out because it's outside of my comfort zone. It feels like a company where there is a huge degree of not knowing what you don't know from what the customer experience in the ground is like to the political realities of Kazakhstan.
1:24:40Daniel Mahncke:But the fact that I'm open to the idea, I think, speaks to how compelling of a picture you've painted here. The data flywheel, the favorable relationship with the government, the deep entrenchment across daily life in Kazakhstan, domination across a handful of verticals. Again, that is all really, really compelling to me as I think about comparing Caspi with the other ecosystem businesses that we've looked at before, Mercado Libre and Amazon and even Uber to an extent, to get this company with the kind of quality and growth prospects that they have at this valuation does almost feel too good to be true.
1:25:23Daniel Mahncke:And I think besides the political risks, the currency risk is what scares me most. It's not uncommon for emerging market currencies to get cut in half in value in USD exchange rate terms over the course of a decade or so. And we've actually seen that happen with Kazakhstan's currency already, with the point being the company's dependence on one volatile currency creates some very serious risk for us as USD and Euro-based investors, which you and I are respectively. And expanding into Turkey, where you've nearly had hyperinflation for a few years now with the Turkish lira, that's not exactly the most inspiring currency diversification effort I've ever heard of.
1:26:05Daniel Mahncke:So I could maybe talk myself into owning it. I could also just as easily talk myself into putting it in the too hard pile just on currency risk alone. But I think maybe the best thing to do would be to truly keep it on our radar. And I would be open to a starter position, but also I would love to try and speak to the executives of the company, learn more about the business, maybe do a follow-up episode down the road where we explore what's changed and whether we think the company is worth a spot in our portfolio. But yeah, how do you think about it?
1:26:42Shawn O’Malley:I mean, some of the truth of actually managing a portfolio and doing it seriously is that you only want to build positions in stocks that you feel very comfortable in owning. And some of it is also just following a stock for quite some time. So you can do as much research as you want and kind of understand the business. There's something to say about simply following the stock for some weeks and especially some months and then kind of see how it actually, you know, reacts to market moves and also to market news and all that sort of stuff. And I think that's what's still kind of missing for me.
1:27:12Shawn O’Malley:And it's even more important when you just don't have this sort of consumer insight that we both obviously don't have. You kind of have these patterns and how you think about marketplace companies, how you think about payment companies. And I think that gave me a very good insight in how Caspi generally functions. But there's still a lot of these, again, unknown unknowns that would sort of need to feel a bit more comfortable with. So I'm totally fine with putting it on, you know, high up on our watch list and then potentially talking to management and getting some new insights and then we will revisit it and potentially at that point do start a position in this pretty cheap and phenomenal business.
1:27:49Shawn O’Malley:And I would say with that, let me close it for today with a quote by Jeff Bezos, who I still consider the father of e-commerce players. And he said, if we can keep our competitors focused on us while we stay focused on the customer, ultimately we will turn out all right. And I feel like this quote kind of fits Caspi's culture quite well. So I thought that's how I would end today's episode. And with that, see you all next time.
1:28:16Daniel Mahncke:Just a quick note before you go. This episode would not be possible if it weren't for our friends at Fiscal AI. It's our complete stock research terminal that Daniel and I use on every single episode and with every company we dig into, pulling 20 years worth of financials, digging into segment data, grabbing quotes from the latest earnings calls, and making use of real-time institutional grade data all in one place. And if you want to try it yourself, well, head to fiscal.ai slash T-I-V-P. That'll include two weeks of Fiscal Pro for free and 15 % off if you upgrade to a paid plan. That's fiscal.ai slash T-I-V-P.
1:28:55Daniel Mahncke:Thanks for listening. Thank you.
1:29:32Thank you.
From the publisher
Daniel Mahncke and Shawn O'Malley take a deep dive into Kaspi.kz (NASDAQ: KSPI), the Kazakhstani super-app that combines payments, e-commerce, and fintech into a single platform that most of the country uses every day. They unpack how the business actually makes its money across its three segments, why its dominance at home has been so hard for competitors to challenge, and how a company this profitable ends up trading at only around seven times earnings.
Daniel and Shawn discuss the company's founders and incentive structure, its expansion into Turkey through Hepsiburada, the role of its high dividend in the investment case, and the risks that come with it – from the oil-linked currency to the governance questions raised in the Culper short report. They also walk through how Daniel values the business and whether Kaspi.kz deserves a spot in The Intrinsic Value Portfolio.
IN THIS EPISODE YOU’LL LEARN:
(00:00:00) Intro
(00:00:36) How Kaspi became Kazakhstan's No.1 superapp
(00:15:45) What business units Kaspi operates
(00:33:49) What role the fintech business plays
(00:36:07) How the marketplace differs from Mercado Libre and Shopee
(00:43:34) What the competitive environment in Kazakhstan looks like
(00:51:11) What the Turkey expansion means for the business
(01:18:26) Valuation discussion of Kaspi
(01:21:59) Whether Kaspi is valued attractively
(01:25:24) Whether Shawn and Daniel add KSPI to the Intrinsic Value Portfolio
Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences.
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