5 Webinar Tactics to Steal | Bathroom Break #110

0:07Welcome to a new special series called The Bathroom Break. That extra 10 minutes you either have to listen to marketing tips or use the bathroom or both. But I don't recommend both, but that's your choice. This collab is going to be super fun. We have Daniel Murray from the Marketing Millennials and me, Jay Schwetelson, from the Do This Not That podcast and subjectline.com. each episode in the series. We are going to go over quick tips about different marketing topics. And if you want to be in the bathroom, fine, just don't tell us about it. Thanks for checking it out. We are back with another episode of The Bathroom Break.

0:44I'm here with the fantastic host, creator, Jay Schwedowson. It's happening this week, so I had to bring it up. I mean, And it's like one way to bring it up. And I just want to talk to you about something because you have like a tension relationship with ChatGPT or like, Claude, like, how do you talk to ChatGPT? What is like your tone of voice? I'll tell you where this is coming from. So Daniel and I were texting last night because I was working on a very important infographic where I was trying to get ChatGPT to break down the summer house, the show on Bravo, the summer house relationships. I wanted to make an infographic about all the relationships between Ciara and Kyle and Amanda and Wes, that nerd.

1:32And ChatGPT was getting it wrong. I couldn't understand how Kyle was still married to Amanda, but Amanda was hooking up with Wes. And it took me like 15 tries. So I was sending Daniel my screenshots of me yelling at ChatGPT. And I was literally like, hey, ass clown, you're not getting it right. This person is married to this person, whatever, whatever, whatever. and I'm very, very, very rude to AI tools. Are you rude or are you worried if the robots are going to come beat you up? I catch myself sometimes. I really think that if a little thanks, even though it wastes some money on chat GBD side, if the robots start attacking and I said thank you, at least I have some like thing to think.

2:16By the way, we're going to talk about like webinar and different tactics for showing up, but let me tell you why you shouldn't say thank you. And Google came out, Sergey Brin, one of the founders of Google, came out and said two things. One is he said, if you are mean to Chachapiti or whatever, or Gemini, it doesn't help. What happens though is the reason people think it helps is when you yell at it, you say, hey, you suck AI, you need to do more of this. Everybody seems to put in an extra piece of instruction and then they get a better output, but it's not because they yelled at it, but it's because you gave that extra piece of instruction.

2:47So yelling at it doesn't help, but it makes me feel good. But I did read that when you say thank you to it, it then takes more compute, whatever the hell that means, for it to process the fact that you thanked it. And apparently that's like using up more of the environment and more of this crap. So you're actually not supposed to thank AI because it eats up more compute. Yeah, I saw that article too. And I also think that if robots come and attack and I was not polite, then I might be the first one to be attacked. So I'll be clipping robot toenails for a living 100%, I believe that. All right, let's get into it.

3:26So a lot of people out there use webinars and different types of small live events or big live events, whatever, virtual and all this stuff to fill up their pipeline or all this stuff. But everyone does little things for webinars wrong. They think that webinars don't work and all the things. So Daniel, I got a million little tips, but what do you got to get people to get engaged, to want to show up, all the stuff? one of the biggest mistakes people make and i don't know if you agree on this is they give everything away in the title or the description like they don't leave any excitement for coming they say like you're gonna learn this is everything you're gonna learn the title tells you exactly what it is and they give most of it away i feel like you need to write your headlines like a subject line like something that is curiosity driven and it needs to signal who it's four, but people like say like the exact details of every little thing that's happening in this webinar.

4:21And I think you need to leave things up for interpretation and let people come and see it. And I think that's one of the biggest mistakes that I see in a lot of webinars. I'm like, first of all, this is way too long of a title. And second of all, this sounds really boring. Or third of all, this is not driving any curiosity or piquing my interest or insightful to me. Yeah, I completely agree. And nobody actually cares about who the speakers are. You know, those two little circles with people's heads in it of random titles. Nobody cares who they are, not even their moms. What you really want to do is lead with what the content is and little things.

4:53For example, if your content title includes a number, right? The 12 quick tips to blah, blah, blah. The seven must knows that we're going to rip through, right? And if it has a number, registration rates go up massively. And if it has an industry or the actual audience that you're talking about, you know, the seven things people in the retail sector need to know, the seven things direct to consumer marketers need to know, uh, when it has an industry or the, or the segment that you're marketing to again, it, uh, we see registration rates go through the roof because the more somebody could see and be like, this is for me and not for everybody else that's what's key you can't just title it um the future of retail blah blah that is boring that is wallpaper that is garbage i see this also like in like bigger events where they come up with like what what happening in the the speaker lineup of every event has like this fluffy chat gbt written title and i'm like could you just give me what this event is for so i know what i'm gonna get what I'm going to take away, I'm going to get, and it's, and no, don't give away and make it sound boring.

6:02Like make it sound interesting. Make a peak, uh, peak my interest. Another thing I know you can't, I feel like people under remind people about their webinar. I know you, this is a tip that you say all the time, but when you have something going on, you need to like send like a day before nobody's going to remember, like nobody can remember it needs to be like within like the hour of and within the minutes of this happening um like people are not going to remember and the second point i want to also make is the other thing that i do really believe is like setting a serialized date for your for your like the same time every month that um and do it repeating once a month or every quarter so people People get used to, at 12 o 'clock on the 30th of every month, this brand does this type of webinar that talks about X, Y, and Z.

7:02I think people don't do that enough. They just say, oh, I want one on the second and the fifth at two, at one, at this. You need to set up a repeat way and a serialized way so people know it's like a show instead of just this one-off thing you're doing. Yeah, and I want to double down on what you just said about reminding people. Be like, oh, we're annoying people. We're sending out too much email. That is garbage. First of all, somebody signed up for your webinar. They signed up. So what we have found is two emails the day of. One four hours out of the webinar and one within the hour of it occurring.

7:34And that may seem like a lot to send two emails, but the show up rate is everything. People that show up live to a webinar go to pipeline 400 % higher than those that don't show up live. Nobody watches on demand. They sign up to get the thing, but they don't watch it. That's one of the reasons, by the way, live only has exploded. In the last year, the number of brands and the number of marketers that are putting on live only versions of their webinars has exponentially increased because everybody now sees there's really no value in people watching on demand. So getting them to do live is critical.

8:08Again, the show up live. And if you've not tested live only, number one, you should. Number two, you have to promote it heavily as live only. And yeah, you'll upset some people, but who cares? You're going to get more opportunities, more business, more pipeline. Live only is the future. You see even on Netflix, they're investing more and more stuff on live events. There's a reason for that because that is what's working. Yeah, if you don't want to do only live only, make something in the event that's actually interesting live only. like like you can only ask q and a q and a yeah you if you come you're gonna get like like the actual slides if you don't you can't like like something that's live that they can get for being there or um because otherwise they just will wait till the recording comes out and nobody and they probably won't even watch the recording to be honest like how many recordings have you watched has been sent after no and then the other thing you can promote is the fact that the on if you don't want to do live only because you're scared, say the on-demand will not be available for 30 days.

9:11And if you say that to people, it freaks them out. They're like, oh, well, I need this now. Right? So if you say on-demand will not be available for 30 days, you need to give people a reason to show up, whether it's, we're going to do a beta release for only live attendees, Q &A for only live attendees, or just do live only. This is the future of where we're headed because Let me ask you a question. Where do you put that? Do you put it on the landing page? You put it on in the email. Okay. I just want everywhere. We're going to go, you know, uh, uh, we need you there live on demand, big brackets, you know, on demand won't be available for 30 days after.

9:45So be there. And we're very aggressive about it. And it, listen, you need to have a little bit of thick skin. We can't be marketing to everybody always at all times, meaning like everybody can't always be happy. If everyone's happy and has total availability of every piece of content that you have, I actually think you're doing something wrong, right? You have to make it feel exclusive selective or else who the hell wants to show up yeah i i that's why we talk about this all the time like i get happy when like i see someone unsubscribe or someone leave the list or someone write something because if i know that maybe that person was not the person for this content and i want to have a specific type of person read my content um and maybe that person isn't that person so the best was i was on reddit i was on reddit yesterday i was reading something about i don't even know what and the person commented oh they posted something about me talking about something to do with events and marketing and then this person commented goes i almost never agree with jay most of his ideas are terrible or whatever and um i just went on to the comment i go i totally agree that guy jay is terrible i think he's the worst from my own account and it's clearly i love I love like a reverse troll bag.

10:59Oh, yeah, you're right. I am terrible. I suck. Yeah, I'm the worst. Like, sorry. The worst is the best. It's so true. Could you tell me, like, for people who don't know, like, what's happening on Eventastic? Oh, that's nice of you. Yeah, no. So this Thursday and Friday, Eventastic is a giant free virtual event, the world's largest event about events. It's going to be crazy. It's two days. who cares about the actual uh learning about all this stuff related to events and webinars and all this stuff we're doing a taylor swift dance contest we got a live cannonball guy we have dj dance parties we're doing a mouth guard game we're gonna wear mouth guards and do a full session wearing mouth guards i mean it's not going to be normal i feel like uh have you seen those videos of like when people like that's how you like learn how to speak properly is like have a pencil in your mouth or something so maybe the mouth guard like literally like the half size of your face and we have a panel that are going to be talking about event-related stuff wearing the mouth guards.

11:57I do not want to know what goes on Jay's brain because he puts the weirdest thing, like, who does a live cannonball on there and giant mouth guards and stuff? We had a call with a guy yesterday setting up for the cannonball thing. And I was like, can we put a target out there and you have to land on it? And if you land on it, then maybe we'll make a donation to charity or whatever. But I go, if you don't land on it, then I don't want you to die. die so it's like i don't want to die either like that would be the worst thing to happen at a live event and yeah yeah yeah imagine like it's dude i don't even know about by people i'd like trauma and stress from watching it well this is amazing listen everybody go leave daniel you know nobody somebody's gonna leave daniel a comment on spotify and say daniel you're cool then we'll know everybody's listening um because you are cool daniel i i we appreciate the the fun funny comments on yes uh podcast and yes we want toilet emojis everywhere exactly later daniel come on man i gotta get back to work get out of there all right while he's still in there this is jay check out my podcast do this not that for marketers each week we share really quick tips on stuff that can improve your marketing and hope you give it a try.

13:14Oh, here's Daniel. He's finally out. Back from my bathroom break. This is Daniel. Go follow the Mark and Millie podcast, but also tune into this series. It's once a week, the bathroom break. We talk about marketing tips that we just spew out and it could be anything from email, subject line to any marketing tips in the world. We'll talk about it. Just give us a shout on LinkedIn and tell us what you want to hear. Peace out. Later.