In short
The CIA and Jordanian intelligence try to verify and exploit “Balaoui,” a jihadist blogger-turned-asset/doctor they believe is embedded with Al-Qaeda, to arrange a face-to-face meeting with Ayman al-Zawahiri (and possibly Osama bin Laden). The episode focuses on skepticism about Balaoui, the logistics and security planning for the meeting at CIA Forward Operating Base Chapman (“Coast”), and the role of CIA base chief Jennifer Lynn Matthews.
Guest backgrounds
No podcast guests are interviewed in this transcript. Hosts are Gordon Herrera and David McGlarsky.
Key claims
Balaoui’s video/reporting allegedly matches CIA medical knowledge of Zawahiri and includes drone-strike damage assessments; however, CIA/GID doubts him (“too good to be true”), and he insists on meeting terms that could enable an ambush. The case is high-level, briefed to President Obama and Jordan’s King.
Notable examples
Meeting location chosen by geography (only one CIA base reachable by road); base described with HESCO barriers, Soviet relics, and frequent mortar attacks; Matthews’ prior CIA roles (imagery analyst, reports officer, “targeter” in CTC) and her controversial portrayal in Zero Dark Thirty.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroduction to the Episode's Focus
0:20 to 2:23
Hosts introduce the focus on a significant figure in Al-Qaeda's history.
“Most people are not counter-espionage experts, but that won't stop them getting targeted by cyber criminals seeking to extract their secrets.”
Introduction to the Episode's Focus
2:31 to 3:10
Hosts introduce the focus on a significant figure in Al-Qaeda's history.
The Case of Balaoui: Jihadist to Informant
3:10 to 8:06
Exploration of Balaoui's transformation from jihadist to a potential CIA informant.
“And we're journeying deep in this third episode into the host bombing of 2009.”
The Meeting Location Dilemma
8:06 to 14:03
Discussion on the challenges of arranging a meeting with Balaoui in hostile territories.
“You'd want a commo plan for how you'd actually be in touch because the email is clearly clunky and has its own vulnerabilities that go with it.”
The Heart of the Hunt for Al-Qaeda
14:03 to 17:48
Learn about the pivotal role of a key CIA officer in the early hunt for al-Qaeda.
“But again, by this accident of geography, she is going to have to orchestrate what is going to be seen from 2009, the most important meeting with a human agent that the CIA will undertake probably since 9-11.”
The Impact of 9/11 on Intelligence Operations
17:48 to 20:36
Discover how the events of 9/11 shaped the career trajectory and motivations of intelligence officers.
“This job of being a targeter, which it sounds like you're targeting people for drone strikes, but actually what it really meant was finding people, wasn't it?”
From London to Afghanistan: A CIA Officer's Journey
20:36 to 24:55
Explore the transition of a CIA officer from London to a frontline position in Afghanistan.
“And so there's definitely that motivation around hunting Al Qaeda and bin Laden and the senior leadership.”
Challenges of Leadership in Counterterrorism
24:55 to 28:05
Understand the complexities faced by a female intelligence officer in a male-dominated field.
“And I think it's a one year slot, which is kind of unique.”
Debating the Risks of Deployment
28:05 to 31:26
Explore the challenges and training requirements for CIA personnel in conflict zones.
“Women can't do this job and why do I put this woman to this job?”
Introduction to the Key Meeting
31:26 to 31:36
Learn about the crucial meeting involving a potential key informant in the hunt for al-Qaeda.
“And when we come back, we'll see how the buildup goes to that all-important meeting.”
Show all 16 chapters
Introduction to the Key Meeting
31:42 to 32:49
Learn about the crucial meeting involving a potential key informant in the hunt for al-Qaeda.
“but an awful lot of it is just idling around, waiting for the action.”
Introduction to the Key Meeting
32:52 to 33:45
Learn about the crucial meeting involving a potential key informant in the hunt for al-Qaeda.
“Whether you're living abroad, paying someone overseas or just trying to manage your money across borders, you want a fair exchange rate, an easy transfer and no surprises along the way.”
Assessing the Risks of Balaoui
33:45 to 42:00
Delve into the intense scrutiny and concerns surrounding a potential informant's meeting location.
“Finally, on day eight of the World Cup, England play tonight.”
Evaluating Trust and Risks in Intelligence Operations
42:00 to 45:50
Learn about the concerns surrounding the reliability of informants in intelligence operations and the balancing of risks and potential benefits.
“And we kind of know which ones can be flipped.”
Operational Challenges and Meeting Dynamics
45:50 to 48:45
Explore the complexities of planning a meeting with a critical informant and the balance between security and rapport.
“but she's got to work out how to deal with the agent on his way in.”
Tensions in Agency Operations and Decision Making
48:45 to 53:10
Understand the internal tensions and differing opinions within the CIA regarding the approach to an important informant meeting.
“because you don't want him to see 12, 13, 14 people and be able to report that back to Al-Qaeda or to the Taliban.”
Transcript
Automatic transcript. May contain errors.0:03Gordon:For exclusive interviews, bonus episodes, ad-free listening, early access to series, first look at live show tickets, a weekly newsletter, and discounted books, join the Declassified Club at therestisclassified.com.
0:17David:This episode is sponsored by HP. Most people are not counter-espionage experts, but that won't stop them getting targeted by cyber criminals seeking to extract their secrets.
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1:55proper training is required. Tremphaya is a prescription medicine used to treat adults with moderately to severely active Crohn's disease and adults with moderately to severely active ulcerative colitis. Serious allergic reactions, increased risk of infections or lower ability to fight them, and liver problems may occur. Before treatment, get checked for infections and tuberculosis. Tell your doctor if you have an infection, flu-like symptoms, or need a vaccine. Explore what's possible. Ask your doctor about Tremphaya today. Call 1-800-526-7736 to learn more or visit trimfireradio.com.
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3:10David:Welcome to The Restless Classified. I'm Gordon Herrera. And I'm David McGlarsky. And we're journeying deep in this third episode into the host bombing of 2009. And we've been looking at this remarkable figure, Belawi, who had been a jihadist blogger, but also a quiet doctor and whom the Jordanian intelligence service thought it had broken and turned and sent into the heart of Al-Qaeda. a man who'd sent videos back showing him with al-Qaeda officials, and he was suggesting, amazingly, that he is going to be able to meet with al-Qaeda's number two, Ayman al-Zawahiri, a person the CIA, the US government, is desperate to track down.
3:58David:And I guess here, David, the real question is, does this case make sense?
4:03Gordon:Yeah, it's a big question, isn't it? I mean, at this point because on the one hand, you have this, again, kind of formerly quiet, soft-spoken doctor who has been sent on this, I mean, really quite improbable and daring mission into the, you know, sort of federally administered tribal areas in Pakistan and who has turned up with connections inside Al-Qaeda, inside the Taliban, and has video proof that he's been in the same room as a senior Al-Qaeda member who has delivered intelligence on Zawahiri's medical condition that perfectly matches the CIA's understanding of his medical condition. You have a guy in Wallaoui who has done and delivered accurate damage assessments from drone strikes, who has been co-located with or nearby, you know, many of the sort of jihadist targets that the CIA is most interested in and that, you know, sort of gives him the bona fides about he's actually embedded with these groups.
5:15Gordon:And Joby Warwick, you know, in his account in this, the Triple Agent says that Balaoui's reporting actually led to the targeting of several Taliban soldiers. So that's the pro column here. I think at this point, though, there is real skepticism floating around the agency about Balaoui. I mean, at one point, Darren Labonte, who is the Amman case officer who's running, co-running this case with Ali Bin Zaid at the Jordanian GID, says, this guy's too good to be true. So there's some real skepticism here. And I think if we tunnel back to the actual recruitment of Belaoui, I mean, this is where you can raise questions about whether a guy who is psychologically tortured by Jordanian intelligence during an interrogation and who in one light is this blogger who's sort of living this online fantasy and is quick to distance himself from it, but in another is actually a jihadist true believer.
6:22Gordon:Whether a jailhouse recruitment of a guy like that is really going to ever be effective, particularly when he's now outside of the control of the Jordanians, right? He's not in Jordan. You can't arrest this guy anymore. He's off on his own. I mean, he is under Al-Qaeda control.
6:39David:He's under Al-Qaeda control. In the sense, physically, of being with them, and you're just getting these occasional messages from him. So effectively, if you're the Jordanians, you're trusting that that breaking of him was real, and that he didn't, if you like, put himself back together afterwards. But also, if you're the CIA, you're doing all this one step removed, aren't you? I mean, one of the interesting things is the CIA is starting to invest more and more in this source and its importance. They've not even met the guy.
7:09Gordon:Well, and that's the plan is let's meet this guy. And that makes perfect sense because you kind of think, well, at this point, we'd want to think about this guy kind of like a walk-in. A classic walk-in would be someone who shows up at the embassy and basically says, I want to meet someone from your intelligence service, right? I have something. And one of the first lines, I think, of the internal CIA review on this ended up being, we needed to meet him. So the idea of meeting him is not a bad one. It's a good one. You need to meet, to build rapport, to understand his motivation, to assess his access and the risks that he's taking.
7:53Gordon:Stare him in the eye.
7:54David:Yeah, that's the job of a good case officer, isn't it? It's to be in the room with someone and make that judgment based on the direct interaction. rather than reading a report.
8:03Gordon:And you need time because you have to, ideally, you'd want to build some ops plan for the future. You'd want a commo plan for how you'd actually be in touch because the email is clearly clunky and has its own vulnerabilities that go with it. And the goal here would be that Balaoui would lead the CIA to big, high-value targets, HVTs, right? Atiyah Abdelrahman, the al-Qaeda guy that he'd been in the room with,
8:29David:Yeah.
8:29Gordon:Ayman al-Zuahiri, who he's supposedly treating, and maybe even Osama bin Laden.
8:34David:Yeah.
8:35Gordon:And again, we mentioned this throughout this series, but it is important to just continue to emphasize how big of a deal this case is and would be inside the CIA. Because all the targeting work that went into the Courier to eventually get bin Laden two years later at this point in time in late 2009 this looks like the best possible path to get to osama bin laden but then there's a question gordon where do you meet this guy yeah he's in the tribal
9:06David:areas i guess the problem is he's in the tribal areas of pakistan afghanistan the safest place would be to get him out get him to amman or get him to the west but that's obviously going to raise all kinds of questions, isn't it? If he's going to leave for days and days and days, people are going to think that's suspicious. So that's out. So I guess you're going to have to compromise or come to him or come close to him. I mean, if you're the CIA, you can't just rock up into the tribal areas either. So I guess you've got to find somewhere else to meet him. Not easy. No.
9:40Gordon:And I guess, yeah, in the Pakistani city, you don't want the Pakistani intelligence service, ISI to be in on this. And so there'd be concern about that. So Afghanistan. Yeah. Eastern Afghanistan. It's reachable by car from the tribal areas. And I think this is important in this lens of like, he's a walk-in. It's not uncommon for an agent, an asset to suggest meeting locations. That makes sense. You would, all of the things being equal, not want a walk-in to dictate where the meeting takes place. And so you would want that meeting. You want to be in control. And Eastern Afghanistan has a network of CIA bases in it that are along the border with Pakistan.
10:28Gordon:But only one is on the highway that connects Maransha, which is a town in North Waziristan in Pakistan, to the city where the base is located itself. So you have essentially a road that he could take to get in. And so by this total accident of geography, the CIA is going to say, well, let's have the meeting take place at a base called Coast. It is officially called Forward Operating Base Chapman and is named for a special forces officer in America who was killed in the opening months of the war in Afghanistan. but the CIA refer to it as Coast Base. Now, it's in a city, around a city, there's about 160 ,000 people that live in the coast.
11:10Gordon:The CIA base, this Camp Chapman, it's perched on this kind of high plateau surrounded by hills. If you look at pictures of it, it kind of looks like the American Southwest. I think, Gordon, it's very rugged topography. It's very austere. You have to the north, these what are called the White Mountains, which are snow-capped. It's actually where Tora Bora is, which is the sort of base where bin Laden had mounted what might have been his last stand in 2001 before fleeing into Pakistan. And then to the east, you have these kind of low hills that mark the border with Pakistan itself. Now, the base, coast base, is kind of an island in this very hostile, hostile country.
11:59Gordon:You have this base that's surrounded by concentric rings of HESCO barriers. And for those who have not seen them, HESCO barriers are sort of this instantly recognizable. It's a prefab, collapsible container that you can then fill with sand and top with razor wire. So it's a very mobile, quick way to build a defensive perimeter. The base, like so many of these spots in Afghanistan, is covered in relics from the Soviet occupation. Kind of reminds me of the fort at Kalaizhangi, Gordon, from the very first episodes of The Rest is Classified, where you had just kind of Soviet-era machinery and outposts kind of littering the space.
12:43Gordon:So there's a control tower at Coast that's built by the Russians and that now serves as a lookout post. There's like a dozen or so wrecked 1980s vintage aircraft that lie on one side of the runway. If you, dear listeners, are thinking that this is a very colorful scenery, you would be dead wrong. Everything is colored brown or gray. It's all kind of dust-coated. It's got this kind of Martian feel to it. The base at Coast is frequently subjected to usually very wildly inaccurate mortar volleys from the Taliban and al-Qaeda fighters around it. There's local jihadi groups that'll try to plant improvised explosive devices or send suicide bombers against the walls, but they never amounted to much of a serious threat.
13:29Gordon:And the base has just gotten bigger and bigger since 2001. So you don't just have, you know, paramilitary officers or case officers, you have targeters, you have reports officers, you have analysts who are forward deployed to these bases in Afghanistan. And here, Gordon, I think it's important to set up the base chief at Kost, because this woman, her name is Jennifer Lynn Matthews. And at this point in the story, she's not been involved at all in the Balaoui case. But again, by this accident of geography, she is going to have to orchestrate what is going to be seen from 2009, the most important meeting with a human agent that the CIA will undertake probably since 9-11.
14:22Yeah.
14:23David:Interesting enough, she's a very important character in this story. In some ways, she, in terms of the hunt for al-Qaeda, had been at the heart of it for many years, hadn't she? I mean, that's one of the important aspects of her. Let's talk a bit about her, and we'll come to maybe a few more details about her later. Born in Harrisburg, Pennsylvania. Father was a press operator, mother a nurse. Went to church, cross-country runner. Ends up, though, at the CIA. I mean, takes a few different paths, but ends up at the CIA. First as an analyst, isn't that? Is that right?
14:55Gordon:Yeah, she joined the agency, it seems on the encouragement of a relative who had served in the intelligence community. So she applies for a job at CIA. She joins as an imagery analyst, right? She's looking at satellite imagery. And she seems to have known that she was going to be a CIA lifer from the get go. She will later become a reports officer. This is a job at the agency where you're basically taking the raw intelligence, the operational cables from the field and turning that into a disseminated intelligence report that someone, an analyst like me, would have read and incorporated into a finished analytic production.
15:33Gordon:she goes to switzerland when her husband gets a job there but then she returns back to the ca in 1996 and here she shifts from the analytical side to the directorate of operations and joins a small group inside alec station yeah and it's worth um saying what alec station is a very
15:53David:interesting name and this is 1996 when almost no one has heard of osama bin laden and al-qaeda it's just recently been formed but this is the small group hunting it it's led by a really interesting guy called mike shawyer who i i used to know pretty well actually and it was called alec station actually after his son alec and it was a group of people who became obsessed with hunting al-qaeda long before 9-11 and who could kind of see how dangerous osama bin laden was and how deadly he could be. I mean, they kind of foresaw it. I mean, they did have a reputation, didn't they, I think, in the CIA in the late 90s.
16:31David:And they were seen as people who were kind of obsessed, you know, and always kind of going on about this Osama bin Laden person and kind of banging on about why he was dangerous. And interestingly enough, had a lot of women in the group, even though it was led by Mike Shoyer. The group consisted of a lot of women, including Jennifer
16:49Gordon:Yeah, and they called themselves the Bay because they sat in high partition cubicles in Alec Station that was kind of arranged in this Bay formation. A lot of others in that period, it seems, called that group of women the coven. So it gives you the sense of it's an insular group. It's a highly motivated group. It's a group that knows Al-Qaeda inside and out. and then I think it's fair to say Morrell calling Sawyer a zealot you kind of laugh at it but I think this group of people is fanatically committed to stopping Osama bin Laden and of course 9-11 happens
17:29David:and you know for those people it is personally I think devastating because they've been the ones trying to stop him and Jennifer is going to kind of keep into this group which is now part of this growing counter-terrorism centre And she's going to become very involved, isn't she, in that hunt after 9-11. This job of being a targeter, which it sounds like you're targeting people for drone strikes, but actually what it really meant was finding people, wasn't it? It was using all the kind of different trails of data and information and, you know, intelligence that I could collect to find and locate and work out who the people were in Al-Qaeda and then be able to work out where to get them.
18:07Gordon:I think she's one of the first officers to ever have that title of targeter because it It was kind of a new practice in the agency in the late 90s and early 2000s inside CTC. And Jennifer led the search for this AQ Logistics guy and eventually traces him to a safe house in Pakistan where he's nabbed by the CIA and Pakistani intelligence. This logistics guru is kind of he's one of the first Alkana operatives caught by CIA after 9-11. and within days of his capture, he identifies Khalid Sheikh Mohammed as the lead architect of 9-11. And it's a big win for Jennifer.
18:51David:And I mean, she's very, very hard charging, isn't she? I mean, that's one of the things. She's seen as very dedicated. I think it's worth saying one of the reasons and one of the things that shapes her is the fact that in the years after 9-11, of course, there is this question about, did the CIA screw up? Was there an intelligence failure? And we'll look at that in detail at some other point. But there are questions about whether the group hunting bin Laden had failed to share information with the FBI about two of the hijackers in advance of 9-11, which potentially could have stopped 9-11. And there'll be investigations within the CIA about that.
19:27David:And Jennifer will be named in that internally, won't she? And I think this is a kind of important part of her story. Yeah.
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19:34Gordon:Yeah, she winds up on a list of named agency managers that the inspector general recommended be reviewed for possible disciplinary action. This didn't happen. Then director Porter Goss decided not to discipline anybody. But I think this combination of having been so deep in the hunt and this sort of ultimately failed effort to stop 9-11 and then afterward to be named as someone who maybe could have stopped the attack but didn't, that's a haunting position, I think, to be in.
20:13David:And I think it explains some of her drive and her ambition. She's, I think, unfairly gets the nickname of Ruth for ruthless. But I think if you see it in another way, this is someone actually who's spent more than a decade hunting for al-Qaeda, has seen what they can do, fears that they may be implicated and somehow failed to do something, and is absolutely just determined to stop al-Qaeda and to get to the leadership. Yeah.
20:36Gordon:And so there's definitely that motivation around hunting Al Qaeda and bin Laden and the senior leadership. But there is also, I think, the reality that she's a CIA lifer who wanted to do this work for the rest of her days, and she wants to advance in the organization. And a targeter is a desk job. You're working typically from Langley. She'd been working from Langley for her entire career. um then in 2005 she takes a job as the uh cia's counterterrorism center essentially liaison officer in london which which i get you know makes sense because of her ct focus london's i guess it's a nice place gordon you know but uh but the reality of cia promotions is like you you really can't get your CIS promotion, CIS Senior Intelligence Service, without time overseas.
21:32Gordon:And so London is kind of a way to start doing that for her.
21:36David:Yeah. And I guess this is a bit where it's tricky for me because I should say I knew her. So I knew her when she was in London. It is a bit difficult to talk about. I think the obvious assumption would be that I knew her as a journalist, but actually I knew her in a kind of strangely in a personal capacity outside of work initially. And I'll just share two kind of brief stories. One is, so I knew her a bit, but I didn't know what she did. I had no idea. And then I was at the US embassies. The American ambassador has a big 4th of July party. And I bump into her at the kind of 4th of July party.
22:07David:And I say, oh, what are you doing here? And she says, oh, I work at the embassy. And I say, oh, what do you do at the embassy? And then she gives me a reply, which I won't repeat on the podcast, but she gives me a name, which because I did the job I do as a national security journalist, I knew that name was a cover name for the CIA station in the embassy, one of the cover names they use. And so I kind of clearly didn't have a very good poker face because I think she could see my eyes widen when I realised at that point that she was giving me a cover name for the CIA. So she just looked at me and she said something like, you know what that means, don't you?
22:38David:And then after that, whenever we kind of bumped into each other, she never uttered the word CIA and I never asked her about it. But I think we both knew, I knew she knew and she knew I knew, etc. And actually, I remember going to Afghanistan in February, I think, of 2009, or maybe around that time, and talking to her about it and realizing as well she knew a lot about Afghanistan. I mean, I had no idea about her background in Alex Station or any of these things, but it was clear to me just from the way she was asking me about things that she knew a lot about it. And then, last one, a very vivid memory I have of the last time I I spoke to her because it was a very kind of strange place.
23:19David:It was a kind of bouncy castle, long story. And she told me she was leaving. She told me she was leaving London. She said she was going. And she said she told me she was going to Afghanistan. And she didn't say coast. I assumed Kabul, actually. And it was very interesting because, you know, she said to me she was going out there. And I was talking to her about it. And I think she knew there was an element of danger. But I also think I sense from her, she felt she'd had a very comfortable life in London for four years, including with her family. And she had this, as we talked about, this overriding sense of mission.
23:57David:And going to Afghanistan was something I think she felt she had to do, both career-wise, but also I think personally, I think she felt almost a slight guilt at having been comfortable in London while the kind of war is being fought out there in Pakistan and Afghanistan. I think in her mind, it very much felt like it would be a year, I think that was the posting, a year in Afghanistan, and then back to Virginia and back to normal life, having done the frontline position. So I can recall that conversation where she basically said, yeah, she's leaving London and doing that short posting at a war zone, which I guess from what you're saying as well is career-wise was the thing that someone like her needed to do.
24:36Yeah.
24:37Gordon:Yeah. I think it's the merging of two really important threads in her life, which is how do you get closer to the fight against Al-Qaeda? And how do you do something that will put you on a track to moving forward inside the counterterrorism center? And the answer is, well, you take over this job out in in coast right at this base, which there's a slot opening up, lo and behold. And I think it's a one year slot, which is kind of unique. I mean, there would be slots in Baghdad or in Kabul that could be two to three years. And that's in some ways, I guess you could think about it as as harder because those are not accompanied posts in Baghdad or Kabul.
25:19Gordon:And so, you know, she's got at this point three kids. And so being away for three years with like R &R stints in between is pretty rough. But if you could do a one year sprint.
25:31David:Yeah.
25:32Gordon:That maybe holds some appeal. You're also, frankly, more on the front lines of the fight against Al Qaeda and the Taliban if you're out in coast. And I think it's worth saying that typically, like if you're in Iraq in this period, the bases that exist in Iraq are really going to ladder up to the overall station in Baghdad. This is not how it worked in Afghanistan in 2009. The way it worked was Kabul station was going to be, you know, sort of staffed and run by what at the time was any division management, Near East Division management. The counterterrorism center picked the leaders for the bases.
26:22Gordon:And so the counterterrorism center kind of front office, it has a tremendous amount of influence over who becomes the base chief in Kost. and matthews i mean despite all of her depth on on the al-qaeda target right over a long period of time is in some ways a atypical pick to be a base chief because at this point again she's been a targeter an imagery analyst a reports officer she's not gone through the typical ops training that you would give to a case officer or a paramilitary officer who's kind of dual-hatted as a case officer to run one of these bases. So there is some dissension, it seems, inside the agency over her as the pick for base chief.
27:22Gordon:And I think this is one of the harder parts of story to talk about because you get the sense, and I think Joby Warwick does a good job in his book of kind of bringing this out, you get the sense that there's also a thread here of like, Jennifer Matthews is a really competent intelligence officer who has come up in an organization that has traditionally been dominated by men and where all of these senior case officer sort of slots, you know, are typically held by men. And so there's an element to this where the dissension among some quarters kind of bleeds toward sexism.
28:05David:Women can't do this job and why do I put this woman to this job? But I agree, there are legitimate questions. Yeah.
28:11Gordon:Some of the other dissension though is we need people who have gone through the full gamut of ops and security training before they run a base in eastern Afghanistan.
28:23David:Yeah. She will get some training, obviously. You know, she gets a kind of three-week overseas preparation course, which I guess is designed to teach survival skills, kind of what could go wrong in somewhere really dangerous. I mean, did you have similar things when you were...
28:37Gordon:Mine was much shorter because I didn't go to Iraq or Afghanistan. So, you know, it wasn't a war zone. But I mean, in this case, civilian officers going to Afghanistan were required to take, I think it was a three week kind of overseas preparation course, basic war zone, survival, security, shooting skills, defensive driving, first aid, things like that. Ten years earlier, the same course had been 21 weeks long and it had extensive instruction on bombs and explosives.
29:06David:Which is maybe a reflection of how many people you've got going through. Totally. Yeah, exactly. Now, post 9-11, you've got so many people going to Iraq and Afghanistan, you can't afford to put them on long, long courses for 21 weeks. It's got to be the three-week course. She does kind of talk to people about it. She goes to people she knows, former CIA officers and people, about the decision of whether or not to go to post. And it's interesting, isn't it? Because some people tell her not to go there. Yeah, don't do it. Don't do it. They say it's a paramilitary environment rather than, if you like, a regular intelligence environment.
29:36David:And it sounds like she has a real argument with one of these people, doesn't it? It becomes very heated when he tries to tell her not to go, someone who clearly she kind of went to for advice.
29:45Gordon:Yeah, no, exactly. And we'll talk about it a little bit more, I think, in the next episode. But Jennifer is famously portrayed in Zero Dark Thirty. And I have to say, as I think many of the people who knew her, I didn't know her, but I found the depiction to be horrendous. There's a kind of a Southern girl affect that the actress uses and she comes across, I think, in the film as not being particularly competent. And that is very much not who Jennifer Matthews was.
30:24David:No, in fact, interesting enough, I actually didn't watch Zero Dark Thirty for many years after it came out because someone warned me about that depiction. I just thought, I don't want to see it. But, you know, I've watched it since and we talked about it actually on a bonus podcast and kind of picked it apart a bit, you know, in the context of Bin Laden. But yeah, partly because I kind of thought the portrayal wasn't quite right of her. But she's made that decision. You know, she has the arguments with people. She clearly thought it was something she wanted to do. So by, I guess it's late 2009, fall, autumn 2009, she is now out in host in Afghanistan.
31:03David:She's not, as we've said, been involved in this case before, though. And yet, just by chance, it is to her it will fall to host this absolutely crucial meeting with someone who people think could be the most important agent, the most important source they've had for years in the hunt for the al-Qaeda leadership. So maybe there, let's take a break. And when we come back, we'll see how the buildup goes to that all-important meeting.
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32:38David:Try Atio for free at attio.com slash trick. Hi, this is Gary Lineker from Goalhangers. The rest is football. This episode is brought to you by Wise. It's only when you start moving money between currencies that you really think about the exchange rate, the fee and what might be hidden away in the small print. Whether you're living abroad, paying someone overseas or just trying to manage your money across borders, you want a fair exchange rate, an easy transfer and no surprises along the way. Wise keeps things simple. Wise is a smart way to move the currencies you need around the globe. It works in more than 160 countries and with over 40 currencies.
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34:03Available right now.
34:11David:Okay, welcome back. We've been looking at Balaoui, this crucial source. The Jordanians and the CIA have, they think, in the heart of Al-Qaeda and this plan to try and arrange a face-to-face meeting between him and the CIA, David.
34:30Gordon:Well, and Ali Benzaid, the Jordanian case officer, still back in Amman, is looking at this incredible reporting that's coming in from Balaoui, hinting that he might be able to actually get into the same room as Zawahiri and lead GID and the Americans to this incredible, incredible target. Benzade says he wants to take things up a notch and he wants to meet with Balaoui and he wants to arrange the location for that meeting. And of course, as we've been talking, Benzade says, let's meet in coast at the American base. Now, Balaoui, again, in these emails, agrees in concept to a meeting, but immediately begins to throw out conditions.
35:22Gordon:He doesn't want to meet with anyone but Bin Zaid. He says, it's too dangerous for me to cross the border from Pakistan into Afghanistan. He says, you should come to me, which means to Maransha in the tribal areas. Balaoui says, you know, if you come to me in Maransha, I can find a place to meet. It won't attract any attention. Now, I do think, pause here for a second, it's worth noting, of course, this tragedy is going to dramatically impact the CIA. At this point, when you're looking at these messages from Balaoui, this feels a lot like he's after the Jordanian. He's after Ali Benzaid. He wants to lure him into Pakistan.
36:02Gordon:Now, Bin Zaid pushes back because, yeah, he's a good case officer. He doesn't want to have a meeting under Balaoui's control. Again, it's not uncommon for an asset to suggest a location for a meeting, but you don't want to do that in a place where you have no ability to control the turf, right? Bin Zaid pushes back, but Balaoui is insistent on Maransha. And Balaoui says, you know, I'm the one who's taken all the risks. He worries about Afghan spies on the U.S. base. He says, look, you know, if any of them are informants and they rat on me, I will be killed. And Bin Zaid and his CIA partner in this case, Darren Labonte, they're really in a very high pressure spot because this case, I mean, as we said last time, like this case has been briefed.
36:51Gordon:to the president of the United States. It's doubtless been briefed to the Jordanian king, to King Abdullah. The senior people in CIA and GID are watching this thing like a hawk. And yet they both, both Bin Zeta and Labonte, I think in some moments do seem to harbor doubt about Balaoui. You know, how does this nervous kind of soft-spoken introverted doctor, how does he get so close to Al-Qaeda so quickly. He's trying to scam us. He's trying to get paid. Again, you sort of think about this like a walk-in though, despite all of these concerns, you say there's still something to be gained by meeting with him.
37:33Gordon:And Bin Zaid and Labonte are, even as they're trying to negotiate with Balawi about where the meeting is going to happen, both of these guys are preparing to go to coast. Now, GID, and I think this is one of the other dynamics here that's kind of interesting, is the extent to which there are some people inside GID above Ali Ben Zaid who resent him. Yeah. He's a member of the whole family. He's the rising star. Right. And you can kind of picture some older guys who have maybe been around a little bit longer who are looking at this case and have a kind of complicated swirl of emotion around it, who think maybe it's not that good of a case.
38:24Gordon:How can we trust a jailhouse recruit when he's not an Amman Jordan and we've sent him out into Pakistan? What's really the motivation here? Are we being played? But also, maybe there's this sort of personal jealousy around Ali Benzade. You can see there's kind of this complex swirl of stuff that's probably going on inside GID as well. And initially, Ali Benzade's superiors say, look, you cannot go to Afghanistan and have this meeting. It's too dangerous. We don't want, I mean, you can imagine for the kingdom, a Jordanian royal being kidnapped by Al Qaeda. I mean, it's an absolute disaster. But Ali Benzade, it seems, and again, in Joby Warwick's account of this, it seems like he does play a bit of the kind of American trump card here and says, well, if you don't let me go, I'll just go with the Americans.
39:17Gordon:Yeah, the Americans want me. The Americans want me. And eventually it does seem like he works something out where Amon Station says we want Ali Benzade to go. And look, frankly, it does make sense to have the case officer go. Yeah, yeah, the guy who knows him. So he's standing on solid ground there. Now, so they're getting ready to go. It's early December 2009. Darren Labonte has a wife and a very young daughter in Amman. And Labonte seems to have in part chosen Amman because he had done several unaccompanied tours in Iraq and Afghanistan. So he's finally in a place where his wife and daughter can be with him.
39:53Gordon:they are planning to spend the holidays at a villa in Tuscany. And it seems like his wife had sort of pieced together enough of his concerns about this operation that - She's uncomfortable. Yeah, that she was uncomfortable with it and had some doubts about the asset he was going to meet. In the Warwick account of this, at one point, when they're talking about him going, his wife, Rachel, says he could turn out to be a suicide bomber. As we said before, Or the Labontes and the Bin Zades are friends. They're social friends. And apparently right before Darren Labonte and Ali Bin Zade are headed to Afghanistan, the couples gather to have kind of last farewell coffee at the Labonte's apartment in Amman.
40:38Gordon:So they meet at five in the morning just before the two guys go to the airport. They apparently don't want to do the goodbyes at the airport, of course, because it's kind of, you know, messy and sad in public. and have coffee out on the balcony and then get ready to actually head to the airport to go out to Afghanistan. And of course, the meeting is not set yet, but they might have to wait there for a while. And this is the point where some of those concerns that had been zinging around largely informal channels inside both intelligence services, that CIA and GID, start to pop out a little bit more into the open because apparently a senior Jordanian official at GID calls someone in Amman station and says, you know, we've got some serious concerns about this case.
41:29Gordon:And, you know, I find this kind of fascinating because it does, it shows the seriousness and the depth of the Jordanian thinking on a big counterintelligence case. And this Jordanian official says, look, I've got two concerns. The first one, he says, is historical precedent. You know, we know jihadists. We've been working with them and against them for 40 years, going all the way back to Palestinian terrorism and Black September, right? And we kind of know which ones can be flipped. You've got the low-level thugs that are working for money, the criminals, You know, it's pretty easy to flip those guys.
42:10Gordon:But there's ideological types that don't switch sides. You know, they're true believers. And Balaoui has all the hallmarks of a true believer. This guy is not flippable and he's telling us he's flipped. So that's concern one. The second concern, and this is obviously someone inside GED who'd been reading the traffic on the case, all the back and forth, the emails, the reports that Benzade had been writing up. His second concern was he's like, okay, Balaoui is insisting on a meeting in Pakistan, in Maransha. Instead of in a fortified base, it sounds like an ambush. He's trying to ambush you, us, really, is what this George is saying.
42:51Gordon:Yeah, all valid concerns. Right, all valid concerns. Now, here's the problem. They're theoretical concerns at this point.
42:58David:How do you prove it? Yeah, how do you be sure? How do you balance that out against the potential benefit that you get from him. Yeah, you haven't got hard evidence he's bad. All you've got is that suspicional possibility versus the potential payoff of getting him right, isn't it? That's the problem.
43:15Gordon:This is the final point that the GID officer raises, and I think it's a fascinating one. He says, you know, maybe Ali Benzadeh is not the right officer for this case. And here's the thing. How do you interpret that? You could interpret that as Ali Benzadeh has fallen in love with this agent. Meaning he's overinvested in it. He's overinvested. Yeah, not actually romantically enough, but he's overinvested. He's fallen in love with the case, right? And he's become blinded to some of the risk. You could read it that way. Or you could read that as internal politicking inside GID, resentment of Ali Benzade.
43:52David:This young royal guy.
43:53Gordon:Yeah, it's this guy with royal blood who's kind of, he gets to do whatever he wants. And we old crusty guys who are smoking six packs a day of cigarettes back here at the fingernail factory, like we're not going to get any of the praise for it, right?
44:07David:So you can, yeah, you can see that it's hard to interpret, isn't it?
44:10Gordon:Yeah. And you could interpret that either way. But at this point, you got to be thinking from a Mon Station perspective, if you stand up and say, hey, one guy in the Jordanian service doesn't buy it, is that going to stop any of this from happening? Or are you going to be the one who said, let's not meet with the guy who might lead us to Zawahiri and bin Laden.
44:31David:No. And it's worth saying, isn't it, that this guy is the kind of golden source. And we talked previously, didn't we, about the pressure on this case and the expectation around this case. The fact that President Obama has been briefed on this case and on the potential for a meeting, the pressure to succeed is growing and is bound to weigh heavily against any concerns that come up. And you're going to find a reason to discount those concerns. You've got whole organizations and leaderships who are invested in this case and in this source.
45:07Gordon:I think the central choreography for this is being run inside CTC. There's a lot of other fingers sort of in the pie, but this is a CT case that is being run by a very aggressive CTC front office at the time that's prosecuting what it rightly sees as the administration's number one priority, which is the war against Al-Qaeda.
45:34David:and then to bring it back to Jennifer Matthews and hosts, she is the one who is running the base who has got to write the plan on how to deal with it. It's not her case. She's kind of inherited it because she's running this base and all these layers of expectation are there, but she's got to work out how to deal with the agent on his way in.
45:54Gordon:You could tick through the complexities here, right, or the different facets of this you need to work out. The first one is, okay, well, how do we transport Balaoui to coast. The timing is really, really important. I mean, they thought they'd have maybe nine hours with Balaoui inside the base. Realistically, that sounds, I guess, like a lot of time. But if you're talking about a meeting with the most important source the agency is running, it's not a lot of time. He's got to be extracted from Pakistan without Al-Qaeda or the Taliban knowing where he's going. So the idea is we'll send a trusted Afghan driver from the base who will go and pick him up at the border, right?
46:37Gordon:Now the cover, what's his explanation to his hosts right in Pakistan? And the idea is that as Zawahiri's doctor, Balaoui can claim that he'll need to go into Maransha for medicine. And he obviously won't get medicine in Maransha, but the CIA during the meeting will provide him with a package to take home. It'll be like pills for Zoharie's bad circulation and some other medicine for his diabetes. And how do you manage confidentiality on the base? The base is a big base. There are local Afghan guards. There's obviously the US military. And he's an agent. You've got to protect his identity. And you've got to protect, yeah, his identity.
47:20Gordon:It's obviously something in the email traffic with Bin Zaid that, you know, Balaoui is deeply concerned about this. And the front gate is a concern because you have these Afghan soldiers that man the outer perimeter. You know, it seems likely that the Taliban has informants among them. Now, how do you balance the risk, the security risk that Balaoui provides with his confidentiality, right? Right. That's the tension here. Here's another big question, which is how do you run the meeting itself? It seems that Matthews decided that the group should be large, both larger than is typical. And we'll talk about what that means to allow for more evaluation of Balaoui and to benefit from a sort of breadth of experience that the team would have on Al-Qaeda and the Taliban, because again, you're going to have a lot of questions for this guy.
48:18Gordon:And the quality of the intel you collect is going to be directly connected to the quality of the questions that you ask. A large group is not what you would want from a CIA, a counterintelligence perspective. Because again, if you think about Balawi as a walk-in, which he kind of is, you would want like one CIA officer to meet with them. because you don't want him to see 12, 13, 14 people and be able to report that back to Al-Qaeda or to the Taliban. But importantly, he's not treated like a walk-in, you know, because he's the biggest source, the most important source that CTC is running.
49:10David:You know, there is this line, he has to be made to feel welcomed. And that's, I guess, the tension there, isn't it? Is that they want to make him feel welcomed and relaxed, and maybe have lots of people to assess him. And that requires a certain structure around the meeting, which is going to define it, which is back to this idea about being, you know, kind of invested into this source, isn't it?
49:34Gordon:Yeah. I mean, there's a tension, right? Because if you draw up an ops plan for a meeting with a source who has been working with you for several years and who is highly trusted, who has been vetted consistently over and over again and has been run through all the CI reviews and all that kind of stuff, you run the meeting a certain way. If you don't know much about the guy and you haven't actually vetted him, nor have you met him, there would have been at the time even a set of security protocols for a high-thread meeting. And that would call for certainly a security check outside of the base and for a smaller number of people.
50:15Yeah. And the problem is here, more and more people are going to get added to
50:19David:the meeting. This is actually going to cause some tension in the run-up, isn't it? This issue of how many people are going to be there. I mean, they're having kind of discussions about it in a barge. And I think Darren LeBond, he criticizes it, doesn't he? And suggests it's too many. That's according to some of the accounts. Because they're talking about up to 13 people being outside waiting for him.
50:43Gordon:And the sort of testimonies in Joby Warwick's book suggest that there were rehearsals for the meeting. And it makes sense that you would rehearse pieces of this because this is a tightly choreographed session with Balaoui. You might only get to see him once. but part of that was rehearsing kind of the arrival it seems and large number of people who'd be standing outside this building um to to greet him darren labonte i guess at one point called it a gaggle and a clown show you know he and ali bin zaid have been sitting at this point in afghanistan for two weeks waiting on balawi to show up during the holidays everyone's kind of get Nancy and agitated.
51:27Gordon:It does seem like as the ops plan is being formulated, that the CIA security people, the GRS people on the base were also frustrated with the plan. And one of the guards who's an ex-SEAL apparently emailed a friend on the 21st of December and kind of hinted that he had differences with the CIA leadership over something, but he's not clear about what it is. He said, sometimes it's your job to say something. Sir, I don't think you should do that. It's not a good idea. Labonte sends a note to CIA management in Jordan. He says, look, there's three problems with this. Too many people involved. We're moving too quickly.
52:10Gordon:We're giving up too much control by letting Balaoui dictate events. And I think this is where you think, okay, well, there's tons of warnings, right? Well, what we're talking about here is like emails to friends. What at the time our instant messaging program was called same time, right? And it was like informal or like you're sending an email back and forth to somebody. It's not official cable traffic. And if it's not official cable traffic, it's not real in a sense.
52:39David:Yeah.
52:39Gordon:It's also freezing cold in Eastern Afghanistan in December. They're trapped on this base. They're living essentially in glorified trailers. And so it's an awful Merry Christmas from Afghanistan.
52:55David:So there with the CIA base waiting for its agent on the other side of the border in Pakistan is Balawi under his own kind of intense pressure. And next time as we come back, we'll see what he's been preparing for this meeting in the final episode of this story and just a reminder of course if you don't want to wait if you want to hear it now you can do so by joining the arrest is classified club the declassified club at the rest is classified.com but otherwise we'll see you next time we'll see you next time
From the publisher
Jennifer Matthews was one of the most capable and formidable CIA analysts working in the Counter Terrorism Centre during the War on Terror. She was also underestimated by her male colleagues who doubted she had what it took to run one of the most dangerous stations in Afghanistan.
When Matthews took the post of CIA station chief at Camp Chapman, she knew the risks she faced. But, what she didn’t know was that Al Qaeda were training a double agent who sought to bring the War on Terror to her front door.
Listen as David and Gordon chart the preparations for al-Balawi’s arrival at Camp Chapman and why the intelligence received by the CIA and GID may have been fatally flawed.
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