In short
The Vergecast Episode Summary: "Search as We Know It Is Officially Over"
Episode Details
- Hosts: Nilay Patel, David Pierce, Jake Kastrenakes
- Date: Not specified in the transcript
- Description: Discussion of OpenAI's new SearchGPT, Amazon's paid version of Alexa, Samsung Galaxy Z Fold review, and other tech news.
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Key Topics Discussed
- OpenAI's SearchGPT
- Overview:
- SearchGPT is a new AI-powered search engine launched by OpenAI, which aims to compete with Google.
- It provides results in a more narrative form rather than just a list of links.
- Monetization:
- OpenAI is struggling financially and is looking for ways to generate revenue from SearchGPT, which may involve partnerships with media outlets.
- Competition:
- Google has been experiencing challenges with its search model, and OpenAI's entry may shake up the current dynamics in search engines.
- Amazon's Paid Alexa
- Context:
- Amazon is reportedly launching a paid version of Alexa to recoup losses from its Echo devices, which have not performed as expected.
- Challenges:
- There are ongoing issues with Alexa’s usability and revenue generation since the launch of Echo devices.
- Samsung Galaxy Z Fold 6
- Review Insights:
- The Z Fold 6 is described as a great phone but it lacks revolutionary features, leading to questions about its necessity compared to traditional smartphones.
- Market Position:
- Samsung is seen as coasting on its innovation in foldable devices with little competition, emphasizing the need for more compelling use cases for foldable technology.
- Other Gadgets
- Asus ROG Ally X: Seen as the best Windows gaming handheld, but struggles due to Windows' inherent limitations for mobile gaming.
- Samsung Galaxy Ring: Positioned as an accessory for the Galaxy Watch, but initial reviews indicate it does not outperform existing devices and relies heavily on the Samsung ecosystem.
- Streaming and Sports Deals
- NBA TV Deals:
- New streaming partnerships indicate a significant shift in how sports rights are managed, with Amazon investing heavily in sports content for Prime Video.
- Streaming Quality Issues:
- Critique on the limitations of streaming quality (1080p) for new bundled offerings from Disney+, Hulu, and Max, raising concerns about future streaming experiences.
- Cultural Commentary
- AI in Health Monitoring:
- Discussion on the reliability of AI-generated health insights through devices like smart rings and their impact on personal health management.
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Key Takeaways
- Search Landscape Changes: The launch of SearchGPT signifies a pivotal moment for search engines, with OpenAI poised to disrupt the status quo.
- Amazon's Strategy Shift: A move towards a paid version of Alexa may indicate Amazon's realization of the limitations of its existing business model in voice assistants.
- Innovation in Device Technology: The conversation highlighted the stagnation in innovation within foldable phones, with a call for more compelling use cases to entice users.
- Sports Streaming Evolution: Ongoing changes in sports broadcasting rights reflect the fragmented nature of content consumption, impacting viewer experiences.
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Conclusion This episode of The Vergecast dives deep into the evolving tech landscape, discussing significant trends in AI, consumer electronics, and streaming services. The discussions underscore the challenges faced by major companies and the potential for new products to reshape user experiences in the tech ecosystem. The episode wraps up with a humorous take on the complexities of watching media in the current fragmented marketplace.
Contact Information: Email vergecast@theverge.com or call 866-VERGE11.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00When will AI finally make work easier? How about today? Say hello to Gemini Enterprise from Google Cloud, a simple, easy-to-use platform letting any business tap the best of Google AI. Retailers are already using AI agents to help customers reschedule deliveries all on their own. Bankers are automating millions of customer requests so they can focus on more personal service. And nurses are getting automated reports, freeing them up for patient care. It's a new way to work. Learn more about Gemini Enterprise at cloud.google.com.
0:39Hello and welcome to the Verge Cast, the flagship podcast of being a pilot who emailed David Pierce about using an iPad in a plane. There's so many of them. So many of them. They're in our YouTube comments. They're in the emails. One of them flew to David's house. The premier tablet of the sky. Yeah. I'm your friend, Eli. Hi. David Pierce is here. Hello. Alex Kranz is on vacation this week, and Verge executive editor Jake Kastranakis is here. Hey, Jake. Hey, thank you for having me. I've prepared my spiciest takes on Obscure Street streaming services so that you won't miss Kranz too much. That's very important.
1:16Jake hasn't been on the show in like five years? Something like that. But you've been at the Verge for like 15. Something like that. Yeah. We didn't exist technically 15 years ago, but emotionally I was here back in those days. Jake's always been here. Yeah. In this office, it was empty. Just waiting. Yeah, the financial district was different back then. Our office used to be the Goldman Sachs building, so this is your fault. I have a lot to apologize for. That's a true story. The ghosts of finance bros haunt us every day in this office. Anyhow, Jake, you don't know this, but last week on the show, we were discussing the iPad, and david out of nowhere just fired a stray and said he didn't believe pilots used ipad minis on planes and i i don't know man he was wrong david would you like to defend yourself so first i would apologize i'm going to issue a correction here i would like i was miscategorized by nila patel just now what i said was this is like the canonical real world use case for ipads that if you if you ask anyone at or around apple about like what is a thing people do with an ipad they all just want to tell you about delta pilots and so specifically ipad mini yes the ipad mini which apparently like you know pilots strapped to their leg and do stuff with terrific i simply sorry tell me about the leg because you're flying a plane they so where are you going to put the right it's right there it's a it's a because they have the entire console of physical buttons well no those are mostly not screens as well we're gonna i'm so my apologies they're gonna come for you too you need to be careful this is good email jake and not me this is why i'm not on the show with a list of every button on a plane that's that's important please do that i would like to apologize the entire aviation community at this time so no i'm on your team and if you can get me into an f-22 i think that would be great so what i actually heard which was very cool is that there is a lot of iPad usage specifically on planes.
3:21And I heard from commercial pilots, I heard from hobbyist pilots, like the whole gamut. And there are a lot of uses for it. But it seems like the number one main one is just that flying involves both a lot of paperwork and a lot of reference material. And to take it from a giant, like binder in a rolling suitcase down to an iPad, makes a lot of people very happy. I heard from a few people that they're now like, using them in flight school. So when you're training to get your pilot license, you actually like are given an ipad in the way that like kids are given a chromebook it's just part of the process now uh and a lot of people take it through so i uh i didn't know and now i know it is apparently a very real thing and that's why the ipad mini exists they actually i just took my ipad mini to an airport and they just gave me a pilot license it's the most insane thing i just fly now america's skies are no longer safe all right there's a lot of news this week beyond David and the pilots.
4:15As we sat down in the studio, OpenAI launched Search GPT, its direct competitor to Google, and interestingly, Bing, which runs in OpenAI. It's a lot. We got to talk about that. There's a bunch of gadgets. There's a lot of news about what Amazon is doing with Alexa to talk about. Boy, that's been a long time that Amazon's been trying to figure out Alexa. And then we got a Lightning Round unsponsored. But Jake is here, so Jake will be the sponsor with lighting around welcome jake thanks for having me yeah all right let's start with search gpt it is the news it is the big news it's the thing that everyone saw coming that might actually shake up the search market there's other stuff happening underneath it that is interesting like the the web is being re-architected and we can talk about the deals google and reddit are making but we should just start with search gpt david what is going on here i guess the best way to describe search GPT is as chat GPT, but instead of returning text that it pulls from the internet, it returns text that it pulls from the internet, but with slightly more citations.
5:20We don't know that much. OpenAI basically put out a simple blog post with a couple of pictures. There's a text box that says, what are you looking for? And a search GPT icon. And it will attempt to kind of return links to you when you ask a question, but also kind of make sense of them in the process. So it seems like it's going to do some work on like, the order in which they appear and trying to kind of tell a story with the links instead of just returning a bunch of links in a row. OpenAI is being very slow about this, I guess it's I think it's going to be open to what was it 10 ,000 users at first, they're calling it a prototype, like really trying to sort of slow play this thing.
6:00But we've been talking about, you know, the media deals that OpenAI has been making with our parent company, Vox Media and The Atlantic and lots of others. We've been talking about the ways that which OpenAI is like crawling the web and taking data and all these fights over, whether that is a copyright. Like all of that, I think, in so many ways is actually building up to this. Like, yes, chat GPT. I still believe this. they opening i won't say it anymore because it got too popular but i sincerely believe that chat gpt was never meant to be the thing and i think as you look at like the actual products open ai wants to build i think it looks a lot more like search gpt than chat gpt and i think like we've been building towards this for a very long time wait i disagree with you in the most minor of ways okay what open ai says it wants to build is a world conquering agi that will put us all out of work and let sam lathman live a life of endless luxury sure and he keeps writing op-eds saying it's super fine don't even worry about it so that's the goal i'll give you just to be clear their goal is like what if a robot did everything and you lived in a cave running on a treadmill powering the robot and like fine you know maybe llms will get there maybe they won't i think they won't but it's like that's the big goal yes the medium goal is how the hell do we make any money which they have basically failed to do there's some reporting out that they're in a much more tenuous financial position than they let on.
7:22They've obviously taken on a ton of money. They use a ton of Azure compute, all this stuff. And so you got to make some money. And ChatGP at 20 bucks a month just wasn't the thing. So a search product, if you look at the history of companies that make an awful lot of money, the search company seems to be making an awful lot of money. And they're headed towards it. So I think this is just like a middle step of like, how do we fund our like world conquering AGI dreams. Yeah, they're currently spending a lot of money on search GPT. They're paying for publisher deals. They're paying for training these models.
7:58They're not making any money off of the people who are going to be using search GPT. That's going to be even more money in the hole as they get there. I think you're right. There's a very clear monetization model for this. But in the short term, it's rough for them. Yeah. And the idea that they will capture, i don't know google ad sense ads or whatever that like advertisers will pay for opening i search product instead of who knows who knows but i the the piece of the puzzle where you might move one user from using google to using search gpt is the first problem which like microsoft has not solved in over a decade yeah and like the european union has like tried to legislate a solution to getting people to stop using google and they can't solve it i mean it's funny because this is like It's day one.
8:47Zero people are currently using this. Maybe a few thousand will be by the end of the week. This is a really, really small step. But this is also the sort of explosive moment that everybody's been waiting for. Microsoft was so excited by this technology, they aggressively shoehorned it into Bing. Google was so scared of this technology that they put some sort of disastrous AI results directly into the front page of Google. all of the major players are fearful of what's going to happen with chat gpt and now we finally see the product and you know it's very it's very very alpha that's such a good summation of the entirety of the ai product industry right now everybody is either super bullish of it or terrified of it depending on where you fall in the sort of current power stack of the tech industry and all of the products are just, they're there.
9:44There are products. And I think the search thing is so interesting to me because on the one hand, you can make a pretty compelling argument that Google has never been more fragile than it is right now, right? Like it has had all these own goals in a row with all the AI overviews. There is this wide perception that Google search is getting worse and worse and worse. It's getting overrun by ads on and on and on. You could argue that the regulation is coming forward in a real way. Like Google search might be more beatable than it has been in 20 years. And yet there is exactly no indication that anyone is making any kind of a dent into Google at all.
10:18In fact, there's the opposite indication. Correct. They just had their financial results. Google just keeps winning. They just made$85 billion for the past three months. A 14 % increase over the last year. I do think there's something really interesting in how they've set up the main search GPT screen, though. Because Google, I think, for the past couple of years has been like the way people search is changing. People are using TikTok. They're asking full questions. And yet Google has not really responded to that. Google search still functions exactly the same way. This is a really small change, but the main search GPT screen, instead of being like a thin little box where you're supposed to type in three keywords, it's a large text box.
10:59And it says, what are you looking for? And I do think there's like a small turn that they're making there. There's almost this idea of, you're supposed to ask a full question here and expect a full answer. I do think that is sort of a differentiator. They're sort of playing into this idea that we are searching in different ways now. We do need to build a different product for the moment. I don't know if this is the product, but... Their example search is music festivals in Boone, North Carolina in August, which if you type that into Google today, it would just be, A, the SEO garbage that you're used to, but you wouldn't get an actual answer to that query.
11:37Not even close. And so what they're showing, and we should talk about the actual product here, right? It's a big, they're showing the larger context window and then you ask it a question with multiple parameters and it answers it, right? Like the answer it provides that query is in August, there are several music festivals and events happening in Boone, North Carolina, and it has a list. All the lists, every item in that list has a link, which is really the thing the publishers have asked for. Nick Thompson, the CEO of the Atlantic, was just on Decoder. And he's like, the thing we wanted in our deal was control over how our links would be displayed and how much of the stuff they would use.
12:11So it seems like that's what they're getting here. And then bizarrely, you can click a button on the left rail to open a panel of links, which is a much more traditional search result. And that you can't even get from Google anymore. Well, it's actually kind of interesting that no one has really rethought search interfaces a long time. And in the past week, Bing has deeply rethought its interface because they can just do whatever they want. And then open AI is like, well, no one has any expectations of us. Here's a totally rethought. Like, what if links were a panel as opposed to Google, which has been stuck in the 10 blue links paradigm, which they've complained to you about, David.
12:47Like, this is everyone's expectation. It's not what anybody wants anymore. But then you change it. Everyone, like, freaks out. Yeah. I mean, it cuts both ways, right? The great thing about being Google is that you're Google. And the crappy thing about being Google is that anytime you do anything, a gigantic portion of your users are going to hate it and lose their minds. It's why there's still the buttons in Microsoft Word. It's the famous thing Microsoft always says. They're like, 1 % of people use this, but 1 % of people is 10 million people. What are we supposed to do with that? And I think that's real.
13:19and when you don't have any market share and don't have anything to lose it's a lot easier to take swings like this that's that's certainly true and i think to some extent like jake what you're talking about about this idea of you know asking fuller questions and getting fuller answers is real it's only one part of search and it's actually a pretty small part of search but it is a real part of search and it is i think where all these companies sense google is weakest and most beatable but like this boone north carolina thing is actually a perfect example right because all this stuff exists inside of web pages.
13:53It's just a gigantic pain in the ass to find it. And what we've all done for forever is you do that Google search, you open up 10 pages, and you sort of collate it yourself. And you like make that list either in your head as you read or in a spreadsheet or a Google Doc or an email or whatever. This is just doing that for you, which I think is super valuable. Like one thing I do almost all the time is sit down and Google like things to do near me this weekend and holy god is google bad at serving an answer to that question you just hope that there is some like local news website or event bright happens to have something the potential for this to be good at that is vast and very exciting uh there are a lot of really interesting questions about what it does to like publishers because you even look at some of the links in these things they're links directly to the venues they're not links to whoever did the like 10 fun music festivals in boon this weekend that open ai might be pulling from i don't know the source of some of this data i don't know if it's actually parsing the individual venue websites to get the answers i don't know that it matters i don't know that it's going to make a difference but all of that is being abstracted completely away potentially better user experience but super weird different way to think about how the internet works so this this is like an interesting puzzle to figure out, and I'm sure we're going to hear more about over time, because there's only two search indexes.
15:19There's Google's, which no one's allowed to use, because they're Google. And then there's the Bing search index, which everyone uses. And all the alternative search engines that we've written about, that David's written about at length, they're all kind of running on the Bing index and then presenting a new front end to you that is maybe more private or whatever. And so it's pretty obvious that OpenAI is using the Bing search index mostly because Microsoft is a huge owner of open AI um we asked them and they just sort of vaguely said third-party partners are power well so but then they then there are other indexes you can use and then there are these publisher partners they're paying for yep right so if you look at this it's like do you do we think that open AI is publishing app summer.com which is not the summer of apps for your phone but the summer of festivals in Appalachia Right.
16:10Like very different. Like, do we think they went out and made that deal? Are they paying Wikipedia? Doubtful. But are they going to pay the Atlantic and Vox Media and everybody? Like, yes, because we know about those deals. So there's some weirdness here in, well, they're using Bing for the big web, like the majority of what they do. And then they have these like priority partners who are getting a revenue share when they appear in the results against what revenue? Unclear. and you just kind of like spiral into complexity here and the answer is like i just want to know what the music festivals are are are those publishing partners actually to help improve this product or is that entirely because uh because of copyright i think it's both like fully i think it's both and i think that is actually echoed by what google is doing like we this is the marker i think this week of the next evolution of search on the internet in a huge way.
17:07That's right. Because this product launched and it's going to become whatever it is. Bing is redesigned and it is basically just showing you AI answers first. Like you thought people are freaked out at Google AI overviews. If you look at Bing today, it's like there are no links. It's actually structurally pretty similar to Search GPT. If you looked at Bing today, send us an email. Right. So again, the risks of these other ones are doing. And then Google, it came out this week. Google obviously has a big deal with Reddit now. Now they're paying Reddit for results and Reddit is blocking all of the other search engines.
17:39In some ways, I think this is like the craziest news item of the week. Like this is this is unheard of. Are there any other major websites that block all search engines as a rule? But they don't block Google. Right. Well, yeah, but Google's paying. Right. There are lots of big platforms that don't want Google to index them because they want people in their walled garden. but we don't think about the web that way. Right. And this is, I mean, this feels like an explosive moment because of that, right? Reddit has always felt like part of the web in a way that I think Facebook does not. Maybe that's not a fair assessment, but I think Reddit is at the very least trying to recontextualize what it is right now.
18:23And they see that this is the way they're going to be profitable going forward. And so they're playing a pretty hard ball with search providers right now. Yeah, I mean, even Reddit's statement to us from Tim Rasmich said essentially that, right? There was a sense that the denial was that this is about preferencing Google, but very clearly what that means is actually, no, we want to give it to everybody. It's just that everybody has to pay us the way that Google did. And that's, I think, going to be an increasingly common position. And what's a bummer is that it was Google Like, I think this actually would have been a much more interesting test case if Reddit had blocked everybody.
19:05But DuckDuckGo, because DuckDuckGo paid first. You know what I mean? And it's really easy to sort of toe a moral line when the only search engine that matters to your business is the one that's paying you. And so I think to some extent, everybody gets to kind of have their cake and eat it too here. But this is the fight you're going to see over and over from these platforms. What I'm saying, this is the big week in Internet search. What I'm saying is this is the week that paid search started happening. Yeah. Oh, I agree. Right. All these publishers are paying open AI to be in their search product.
19:36And they are saying to us on the record, Nick Thompson on decoder saying loudly, this is all just baby steps towards trying to force Google to pay. Yeah. The like tacit agreement of search, which was that I'm going to let you crawl my data in an exchange. You're going to send people to me. I think is this is the week that broke, right? Like that is no longer the agreement of the internet. We're definitively on another path now. So you've got OpenAI paying the publishers for SearchGPT. You've got Google paying Reddit and Reddit blocking all the other search engines. And you're just going to see that continue on.
20:10And then you've got Perplexity in trouble because they built SearchGPT without any of these deals and they're getting sued. Just straightforwardly sued. Condé Nast, which owns Wired and Vogue and all the other big magazines, is suing Perplexity for scraping in sites. Well, there you go. we're in it we're we're in the era where accessing a website is going to cost money for robots and like i just where the money comes out on the other end is actually up for grabs right like only google is making any money in scale and search and they're making all the money right and they're making more and more all the time yeah despite trying to screw all of that up with the ai overview stuff uh and meanwhile the other thing that's happening is the the rage against the ai companies who are doing this without asking permission is just getting louder and louder and louder like there was a big kerfuffle around anthropic this week because uh kyle weans who runs i fix it said uh that anthropics crawler was on i fix its website i think it was a million times in a day uh and this is like it's an important thing to understand like if you get a million page views that costs money like actual real money the bandwidth and hosting costs for that stuff is expensive and to have that happening all the time which is what these crawlers are trying to do not only do you have like moral feelings about it and there are copyright questions it literally just costs money and so there there was a whole thing where they had disallowed uh anthropic in it in their terms of service but not in their robots.txt file which is this thing that has you know been very important for a long time and is quickly evaporating as a part of the internet uh and so now they put that in and there's a question of like okay is that going to stop but it seems like all of these ai companies just decided a couple of years ago that they can just run roughshod over the internet for as long as they can and as aggressively as they want to and just ask a lot of forgiveness and not permission and i think we're the other thing that's happening this week is that is coming back around on them in a pretty serious way two two things one uh condonass sent a cease and desist to perplexity they didn't actually see them so there's clarification and two i forced david to write a story about robots.txt and that was the rightest decision i've ever made you didn't force me to write that story you fought i cannot believe you were taking credit for that that is outrageous that's unreal actually you get half credit because i was telling you about it and you were like you should just write that story and then i did write that story so i'll give you i'll give you half credit for that that's usually how these things go yeah i'll live with that uh we should actually read up that story we'll put it the show notes that deal right which was about compute power like this file that lives on every website called robots.txt is just says what you cannot scrape and who and who cannot scrape the website or read the website or index the website and it was there to manage the amount of server load that websites would have in the beginning as everyone sort of calling everything and it became very political and now you're at the place where perplexity ceo is like robots.txt is not a legal agreement and we're crawling you anyway but you don't understand how the web works there's like a real thing that he has said in response to some of these complaints and it's like well can you explain how you think the web works and why you're scraping these sites that don't want your crawlers to scrape them and that you're right i think there's a moral argument against ai that is like leaking into the legal argument and the moral argument is like go away and then the hard or the harder part is like, well, maybe you can pay enough money to overcome morals.
23:44Like that's capitalism. Yep. And no one knows how much money that is yet. I mean, the Atlantic might, they have, right. Like there's a, this is what those deals are, right. This is, they're trying. Yeah. Candidly, I think our executives were a little jealous that we had Nick on the show. Um, but I can't interview my own boss. Like this is not how it works. Like nobody, nobody wants that conversation. So you're real smart. Like nobody wants me to do that uh uh but i i think those deals are even only a couple years long and they're all betting on whether the times wins a lawsuit or someone else wins a lawsuit and they get to renegotiate um but i just think like the bigger picture here is very much people know there should be a next generation search product a bunch of companies are trying to build them uh it was 18 months ago right that there was the bing launch powered by chat gbt and i you know i went to redmond and And Nadella was like, I want to make Google Dance.
24:36That's the quote. I think he did make Google Dance. He succeeded in dancing. Dancing occurred. Whether or not that dancing resulted in any additional market share for Bing remains to be seen. Well, what's ironic is I think everybody lost, right? Microsoft poured a lot of money and time and energy into making Bing more successful to essentially no avail. And Google got so freaked out by it that it is blowing up its own search project. Like, it's just the worst dance of all time. Yeah. I'm the one who's usually got there being like, competition's good for consumers. And in this case, I'm like, was that, has this gotten anywhere?
25:15I enjoyed the AI overviews. I thought we got a good chuckle before they started hiding them more often. Yes. There's the studies out there that say they don't even show them anymore. Yeah, yeah. I mean, Google has fought this, but they appear to be reducing the frequency with which they show up. and that feels right from my experience I feel like I was seeing them on just about everything and now either I've mentally blocked them out or they're reducing them and I don't know which it is. So I just did the search for music festivals in Boone, North Carolina and that is something where you would expect an AI overview.
25:48Nothing. Just didn't get one. And yeah, it's random. That's a sample of one that I ran twice but like they do see me coming and going and they cost more money than the normal search to execute, to run the inference um so we'll see but i this just feels like oh this the the way we think about the internet which is like you just search for stuff it's going away like just fully going away but i i i mostly agree with that but i do think the thing i'm most interested about with search gpt is we are at this place now where everyone is assuming this is the future right but it is it It is very much not the present.
26:28Like I think the thing that Prabhakar Raghavan who runs search at Google said about people going on TikTok is like, you say that because you don't want regulators to yell at you, right? Like it's everybody invents competition that they don't have. Like TikTok is not search competition for Google. It just isn't. It might be. It's a really interesting, different way of thinking about the future, but it is, it is not. I do feel like there is something here though. So like to your point earlier, David, you said, you know, normally on Google, you would go and you would read 10 results and you average them in your head.
27:00And then these tools just average them for you. And those are the kinds of things where I have been trying to use ChatGPT to see if I can get that sort of quick summary. And because the Google product has gotten so disastrously messy in recent years, I don't feel like I'm missing out. Right. The accuracy threat is not really a thing I'm unhappy to deal with. So I do think things are changing. They certainly have not changed wholesale yet. But I think it's coming. No, I agree with that. And I think to Google's credit with things like voice search and lens and the multimodal search, Google is actually a much more sophisticated search product than it probably gets credit for.
27:48it's just now trying to blow all of that up with AI overviews but I think my larger point is we're at this moment where like all of these products are way out in front of what they're all assuming is this big behavioral shift and there's really no evidence yet that that behavioral shift is happening and so all these companies are just flushing money down the toilet being like the people are coming this is what everybody wants and and there was like it's because chat gpt hit so hard everybody's like if that's going to happen again we can't miss it again and i think what we're learning is that actually chat gpt was really cool and really novel and we haven't really found the like mainstream consumer use case that goes beyond it's really cool and really novel and like by all indications the the 20 a month co-pilot stuff and the 20 a month gemini stuff is like not taking over the universe yet there's some really interesting ai like it back end stuff that's happening there's ai stuff in industry all of that is cool and interesting and i think that's going to be where all the interesting stuff is but the idea of like i as a person in the world i'm going to use ai all the time not nearly as proven as all of these companies would like you to believe right did we overreact and cause a multi-billion dollar bubble because it seemed like a computer wanted to bang you yeah like is google going to burn down search because it thinks everyone's going to change even though they're not actually going to change like i would say in the history of the world it seems like something wants to bang you has caused many mistakes to happen but also most technological change so there's that um uh one thing i just want to end with that seems important here is search gpt is a search product that runs on microsoft's cloud infrastructure and bing is a search product that runs on microsoft's cloud infrastructure and makes use of OpenAI, which runs in, like, what is going on here?
29:40It does not seem like these companies are as tightly linked as they used to be. I don't know. I mean, I feel like if you had to ask Microsoft to pick one, they're going to pick Azure over everything else. It's like... My one true religion. Right, no, it's, like, it's the cloud. This is like Hulk Hogan ripping open the American flag to show the Trump face. It's all Azure. It was always Azure. This is what they care about. they don't care if it's them or somebody else and it's not like they have a lot to lose with bing it's true it's just i would say after the big opening i coup and you know nadella being like sam's my guy he's back then there was apple might join the board and that went away microsoft did this weird aqua hire of inflection where they have a new ceo of ai which is weird and they hired an entire ai company's worth of engineers and then nadella hasn't really said anything about opening Like every other tweet from Nadella used to be about how cool OpenAI was.
30:38And Alex Heath has pointed out to me, Nadella has not one post about OpenAI. Do you think he's upset about their product direction or just worried about regulators? Because it feels like regulators to me. I feel like - It's true. There's a lot of investigation of like, do you actually secretly run a bunch of companies? Sure. But it also, their products aren't directly competitive. Like they both have search products. And I guess the idea is, well, if either one of us takes a percentage of share away from Google, it's still running on Azure. Yeah, I really think that's it. I think Jake's summation is perfect, that Azure wins all the way down and the enemy is Google and whatever you have to do to take away from Google is fine.
31:17And I think for Microsoft, the we're going to use AI to make Bing work, ship has sailed. And so you use Bing to like keep doing weird stuff and keep getting press and then you hope Search GPT like really wins. We didn't touch on it, but Google was rumored to make this enormous$23 billion purchase of a cloud security startup just to boost Google Cloud, which is behind Azure, which is behind AWS. So I think that is just like a huge opportunity for Microsoft and for all of these companies. And that company spurned Google. So it's not going to happen. But I think that just goes to show how important this market is.
32:02Yeah. Or the CrowdStrike thing happened and Google was like, what if we aren't responsible for things like this? Yeah. It is very, by the way, it is very unclear what happens with that deal. It's a little far afield from the virtual house, but it seems like some weird, some weirdness there. It wasn't clear to me. I thought that they just were like, oh, we can make more money just IPO-ing capitalism. Yeah. All right. We have to take a break. Kylie Robinson wrote the whole story about SearchGPD. It's on the website. Go read it. We'll be right back. We're going to talk about some gadgets. Support for this show comes from LinkedIn.
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33:48All right, we're back. There's a lot of gadgets to talk about. Like, quite a few. We have Sean just in love with the Asus Rogue Ally X. We have Allison not so in love with the Galaxy Z Fold 6. But I think we should start, and we have the, I would say, having no feelings at all about the Galaxy Ring. Yeah, that's right. Yeah, that's hot, cold, lukewarm. That's how that's going. we should start though with what feels like a pretty huge piece of news the Wall Street Journal had a big in-depth piece on what is going on with Alexa at Amazon it's almost 10 years old now Alexa I have a vivid memory of the first Echo launch when we were in our Midtown office David and we were sitting next to each other and you and I were the only people who thought it was a good idea and everyone else was like what's this tube but it was like a very odd moment I was like this is all I've ever wanted to talk to a computer look how far we've come uh um but amazon's been at it for 10 years they sent 25 billion dollars on it and they have not really made any money the wall street journal goes into some very boring accounting tricks that they've used to prop up the division but now jeff bezos is gone dave limp who used to run that whole division is gone you got an andy jassy you got a Panos Panay and they're like, what is this garbage?
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35:11And they're kind of just shutting it down. It sounds like a paid version of Luxa is coming and that's the future. A thing that I've learned a bunch of times over the last couple of years, and for whatever reason, this just keeps coming up as I talk to people about products is that if you work at a big company and you have a product, there has to be someone really high up in the company who cares about it. And without that, if you're not like earth shatteringly successful, your thing will die. And this is this is true at Google. Like if you don't have a sort of executive sponsor who can sit in a meeting and talk about why you're still worth the resources, your product dies.
35:49If you it's true at Amazon, like, I think one thing that we're learning about Amazon is that there were a bunch of things that Jeff Bezos in particular, really cared about. And we've seen those things start to kind of wither on the vine after Bezos left. And I've heard this about the Kindle. I've heard this about Alexa, that these were things that, right or wrong, good business or bad business, like Bezos really believed in as things that matter both to the world and to Amazon. And without him there, it makes sense that if you're Andy Jassy and you're looking around and you're saying, okay, where are we just hemorrhaging money and or wasting resources?
36:25You could look at Kindle as wasting resources. It's a big team that doesn't make that much money in the scheme of what Amazon does. and you look at Alexa and you're like, okay, this thing was supposed to be the future. It's been 10 years. We've lost, not only, Neil, did they lose$25 billion, they lost$25 billion in five years. Not even the whole run. The journal's very good reporting couldn't find losses earlier than that, but presumably they were very large. This thing is a disaster of a business. And can I just read you what I think is some truly great knife-twisting writing from the journal?
36:57I used to work at the Wall Street Journal. They're very careful. They're very meticulous. they are not prone to like grandiose turns of phrase, but what that means is they will just very quietly, subtly just stab you repeatedly with a story. So it says, while hundreds of millions of customers have Alexa enabled devices, the idea that people would spend meaningful amounts of money to buy goods on Amazon by talking to the iconic voice assistant on the underpriced speakers didn't take off. Customers actually used Echo mostly for free apps, such as setting alarms and checking the weather. We're worried we've hired 10 ,000 people and we've built a smart timer, said a former senior employee.
37:30Brutal. Brutal. But also, yes, correct. That is exactly what it is. Yeah. I can't think of another company that operated a product division the way that Amazon operated the Echo division. Right. For 10 years, once a year, they would roll out a dozen new Echo devices. And they would just be different shapes and sizes, ever so slightly like weirder variations on the same thing. And if you look back over 10 years, how many Echo products would you say are essential? Right? I really can't think of that many different Echo products that are not just variations on the original formula they identified 10 years ago.
38:11And so we talk about$25 billion being wasted. It's like I don't know what they got from that. The product just hasn't gone anywhere. Well, I'll make this comparison, which I think is – it's a little out there, but go with me on this. this week meta released the latest version of llama which is open source and mark zuckerberg put out this whole thing about why he believes in open source and all this stuff and he has this line in there and it's like one of my formative experiences was building products limited by what apple would allow in its platforms and this is why i believe in open source and you know read it's great and i'm sure that will cause its own kind of consternation out there in the world amazon thought this was the next platform if you will recall they failed at the fire phone deeply badly failed with the phone they are also constrained by what apple will allow them to do on their devices and meaningful big ways and they really thought they had it they really okay ambient computing is going to be the thing we're going to put i mean they got one in every single home because they gave away for free yeah and then they this is part of the accounting tricks that the wall street journal is talking about is they they accounted revenue for purchases that were like not made They call it downstream impact.
39:18And like by putting an Alexa device in your home, people will shop this much or they will stay with Prime or whatever it is. And they made up some money. And then you're like, it's brilliant. There's no money. That didn't happen. Have you guys ever bought something directly through your Echo? No. Actually, I moved off the Alexa platform ages ago because I just wanted Google home frames. I wanted the photo frames on the hubs. and amazon finally did this but they never built a good photo service which is exactly the problem you're talking about which is the amount of cost and complexity to build a good photo service is not worth anything in the scheme of amazon right google accidented into google photos and they have it so they can run google the nest hubs which have the cool photo frame feature and i know i know that alexa devices have that and you can do it but then you got to use amazon photos which is not as good and it's like oh is the money to improve amazon photos worth it to get even five percent of people to switch away from google and you just like run the math inside of amazon you're like what are you talking about we run amazon like figure out how to sell more shoes like stop it i've been thinking a lot about the conversation we had around that very first demo of the humane pin all those months ago uh when he stood there and he was like i forget what he's he ordered a book he like took a picture of the book this is imran chowdhury the the ceo i think this is right he was wearing a prototype of the pin like took a picture of a book and bought it and we were just sitting there be like okay here's the list of questions i have about what just happened what credit card did you use where's it shipping to where did you buy it from what's what source is it how much did it cost all of that stuff has existed with the echo forever and with all of this you're like Alexa you know buy me toilet paper uh if I have to then go check my phone to make sure it worked correctly which I do we failed we we just accomplished nothing and I that I think was just never gonna work for Amazon and and they have they have tried to back their way into people want to do this with the you know the the subscribe and save thing has some stuff going for it and they're like we'll reorder the things that and all this stuff and doesn't work.
41:25And God, this has to have been six years ago. Now I was in Seattle in a conference room with a bunch of Amazon executives. And I made the joke about like, okay, this thing is for music and timers. What's the third thing? Where's where's my third thing going to be? And they gave me this long speech about how Oh, there are 10s of 1000s of things, lots of people like to do lots of different things. And I was like, but none of what you just described to me is a killer app that will make you money or any of these developers that you're trying to bring onto this platform. And it is wild to me how many years later, precisely nothing has changed.
41:56Yeah. Like they just never found another thing. It got very good at the things it was good at and it never found another thing. It's so funny. Cause there is that subscribe and save stuff. You know, you run out of things in your house and you should be able to be like, Alexa, I'm out of coffee or whatever. And they just couldn't close the loop in that very specific way. Or do you remember the dash buttons they had? you would just like push the button and like laundry detergent would show up and like kids are pushing them too much so they got rid of them they just figured out like automating that stuff and maybe you have a little too much overlap is better and that's how you get to subscribe and save like it doesn't really matter and then anything that you want to buy that isn't something you've already bought a hundred times in a row you probably want to do an like an infinite amount of like product research on and that's just better and so like i think they're stuck with this product And the next move is to put an LLM in it, to charge money for it, and to have it be this thing.
42:54But to your point, they thought this was an operating system. They thought it was a platform. They were licensing it out to all kinds of other companies. They thought they had Windows. We've talked about it in the show. It's like Amazon thinks Alexa has Windows. And you're like, the thing you can do with Windows is look at it. Like, right? Like, you can play games on it. Like computers need screens, I think, is like maybe the end result of all of this. Them planning to charge for an AI-powered Alexa feels like a very questionable next step. Like it feels necessary, right? You need to charge for it because that's what everybody's charging for the premium version of their thing.
43:33But it is, you know, after a decade of people being like, Alexa, it could be a little bit better. I think the idea that people are like, you know what? Maybe I will pay and get a slightly better Alexa. well just think about the horrible upsells that are coming for all of us with Alexa devices right like even today like you've every one out of 10 times I asked Google Home to do something and it's like you know I can also do this I'm like I don't I've known that for so long I don't I don't want you to when with Alexa it's gonna be like you know you can pay me to tell you even worse that's the thing right so like Jake to your point I think to me the question Amazon is about to ask is, is 50 % better Alexa actually meaningful?
44:18Because let's assume that it is, right? Like, I think there's some evidence that if you go from the machine learning tech that we've had before to like LLM powered systems, the like, the speech to text gets better, the text to speech gets better, the natural language processing gets better, like most of that seems like it'll work. If Alexa just gets 50 % better at every single thing it already does, does it become a better product or a better business for Amazon? Because I don't think so. I can't think of anything that I'm like, oh, if only it were better at this, I'd do it all the time. I think if you put ChatGPT into Alexa, it would get a lot more usage than it does today.
44:53I think if you charge$10 a month to access ChatGPT in Alexa, you're not going to earn that much money. Right. And this is a problem with it being a voice first assistant. If you could pay$10 a month to get ChatGPT everywhere, oh, that's kind of interesting. Right. But you can't. you can pay to get it in their app. And then that app runs on your phone where Siri is there. Fine. And it's not going to run in these voice assistants in your house because Google owns them or Amazon owns them. And you actually have this problem where you have what is fundamentally an application running into what many, many, many big companies have thought of as an operating system.
45:33I mean, this is like the starting point though, right? The grand AI dreams are that these AI tools can actually functionally do things for you, right? They can make the purchase. They can push the button. They can navigate an app for you. And so I think if we're talking about Alexa as an operating system, 100%, they need to be working on these AI things. They need to make that happen. But the last time somebody tried this, it was the rabbit, and they sort of made up the fact that they could do any of these things. And so I would say I don't have high hopes for V1 of this, but it's, I think very clear that they need to do something.
46:12This feels like the start. I haven't seen it yet, but it feels like this is going to be very much first steps. Yeah. One thing that's interesting about the journal piece, which is indeed very well reported and does, like David say, have many fine turns of phrase in it. Panos Panay, who now runs this division, did not speak to them. And we know Panos. He is a forceful personality. I don't think he's just going to let it ride. Like, if anything, he will provide focus to this, and it is unclear what that focus will be. If they are going to launch a paid tier, maybe that's his project. Maybe there's a new set of hardware coming.
46:50But there's another turn coming for this. It just feels like an entire decade's worth of Alexa hardware is about to become like, huh. So what's funny about that is I think if it weren't for Panos, I would have just asked you just now, do you think it's possible that Amazon is just going to decide to get out of the devices business? Because what this story is about broadly is Amazon's devices business is a disaster. And there was a period not that long ago where Amazon bought Ring. Amazon bought, what was it, Blink. It bought Eero. It was like it was deep in the we are going to be a hardware company in a very real way, especially in the smart home.
47:33And obviously, Alexa and Echo is the biggest part of that team as Amazon looks at it. But like there don't seem to be runaway hits here. There is nothing that is like making all of this work. And it's the same for Kindles and Fire TV. Like all of this is baked into that. And so if I'm Andy Jassy and I'm like, OK, we need to we need to keep growing. we need to put money inside of the stuff that's really going to matter. It doesn't seem that outlandish to look at devices and say, this is not a game we want to play anymore. But if you're going to do that, you don't hire Panos Panay, I don't think.
48:04And if you're going to do that, I don't think Panos goes to work for you, which is why all of this is very confusing to me. Right. And there's a lot of early sort of unsourced rumory reporting that he's like, what have you all been doing? And so we'll see. They need a vision, right? The vision under Dave Limp, and you can listen to Dave on our shows over the years, was your house would become a computer and he was just going to put microphones and speakers everywhere and then maybe get some satellite internet. Because he ran Project Kuiper, their satellite internet that competes with SpaceX. this is a real thing um and so his idea was that he would just sort of like smarten up your house and that would you would just like add stuff until you like like a black hole like it collapsed and until it started giving up light and heat and became alive and turned into a computer like i don't know what that metaphor is but that's what it felt like every time i talked to him he's like here's what we're gonna do we'll add some ring cameras and then ero will run the networking and we'll put a mic and a speaker in every room and then you'll have a fire TV and then we'll just keep squeezing until it's alive.
49:14And I was always like, but when do they talk to each other? Like that is the part, like the vision is like they have to do something that is more than the literal sum of the parts. And I don't think they ever got there. And importantly, if your Amazon makes money at some point, like Amazon just keeps giving hardware away, betting that once it's in your house, they'll figure out how to make money off of it. and we are now pretty long into that experiment not working. And you kind of wonder if it's ever going to start to work. It feels like everyone learned the wrong lesson from Apple, right? Apple turned your phone into a shopping mall and like you blink in an iPhone and Tim Cook is like, that'll be 100%, right?
49:52But the hardware is still very expensive. Yeah. Amazon's like, this is the cheapest TV we can make. It's full of ads. And it just did, they didn't get the second part. All right. There are other gadgets to talk about. Do you want to start with a Z Fold 6? Yeah. That's about it, right? Yeah, that's my level of enthusiasm. Yeah, so Jake, I want to know what you think about this. Neela and I have talked a lot about folding phones, and I always end up sort of defeated and sad, but I want to know what you think. I mean, if I had a lot of extra money to spend, I would own like nine foldable phones. And I would love staring at them.
50:29I would love dreaming about how often I'm going to flip them open and use the huge inner screen. And in reality, everybody I talk to who has a foldable phone does not open them all that often. And it's really interesting reading Allison's review because she's looking at this and she's like, this is, you know, it's a great phone. I think they've like pretty much figured it out. You know, they ironed out all but the literal crease. You know, it folds flat now. The screens like touch the edges. It's great. it's a really nice looking piece of hardware and I do think like we sort of got to you know a few years ago there was this question of okay is this going to replace the standard phone and I think now it's very clearly no this is just like another offering and they've gotten really good and I think what Allison is kind of finding here and this seems right to me for everything I've read from everybody I've talked to you have to have a use for it you have to specifically want this and buy this um and particularly given that these are like twice the price of another phone you have to really want it yeah uh our old friend dan siefert who's now at google um had maybe the funniest reaction to david instigating what i can only describe as the books palma wars of 2024 uh he was like what you really want is a folding phone which is the most dan or screens would be the most dan thing to say i love you dan um dan is also the one who tried to get me to use samsung decks every day uh which we all know how that went but his point was you want a device for reading what you actually want as a folding phone that is a phone most of the time and you open it and you have a tablet and you do this thing and it's still the argument is what you really want as a tablet most of the time but it's just i don't think android tablets are that compelling yet like yeah to this day and so allison's point here is like samsung kind of has no competition here and coasting on having invented this yeah and these are totally iterative refinements i i think i think that's true but i also think if you're samsung you're you are kind of looking at android and going like okay what are you what are you gonna do for me here and and we're now on a pretty long run of google kind of loudly talking about how it's investing in making stuff better for larger screens and it has gotten better like the basic ui of a larger screen android device has come a long way.
52:53It doesn't feel like somebody just like took the edges of a JPEG and stretched it anymore. Like it's much better, but it's still, it doesn't feel meaningfully different to use the internal screen than it does to use the external screen. And so I think like Jake, to your point, you get a foldable phone and what you realize is mostly what you bought is just a heavier phone that every once in a while you're going to open up and do something with. It's not like a every time i sit down to do it i'm gonna open up the phone this is the reason i think flip phones are more interesting because i think to me there is a much more natural divide of what you do wear on a flip phone and on a fold phone i think partly just because of the way we've all used phones for so long you're just gonna sit there and use it as a phone most of the time because all of the operating system all of the apps all of our muscle memory has taught us how to use a phone like a phone.
53:44And so there's just the case for this larger screen just has not been made super convincingly. And Samsung does not seem to every year invent new reasons to make that case. Like the sketch thing that you can do on there is awesome. You can draw an image and it'll make that image for you with AI. Terrifying for the future. Very cool. You need like a lot of those if you're going to start to sell these things to people in meaningful ways, especially for twice the price of a normal smartphone. Yeah. Also, it is still too tall and skinny on the outer screen, which I think is why people instinctively sort of open it every time.
54:19Yeah, though, weirdly, it seems like Google is heading in that direction, too. All the rumors about the Pixel 9 Pro Fold. You did. That's really impressive. Are they going more in this direction? I think it's crazy. I thought the old kind of wider, more book-like format was going to be a winner. yeah but the pixel 8 fold that's the one yeah you can tell google runs a company where most information is indexed by machines in how they care to name things um uh but it was like too wide like alice has a photo and review of the one plus open the pixel fold and the new galaxy z fold 6 and it's like the one plus open is the right shape yeah it's a phone like that's the answer is make it a phone and then you can open it to a tablet and every other one is like it's a book right it's a remote control and it's like why don't you just make it the size of a phone and i get that it's challenging because you have to optimize the tablet on the inside and you you're i don't want to reopen the great aspect ratio debates of the verge cast of old but like what is the right aspect ratio for both of these things is kind of an open question it's 1610 just gonna lock it in three two baby let's go all right so that's the z-fold six if you really have a view uh sketch to image is gonna you know probably end democracy as we know it but it'll be fun while we while we have it can i just say before we move on if you are a person who already owns a z-fold and you're upgrading to the six tell us why vergecast at the verge.com i i'm like i sincerely want to know because there are a bunch of little hardware things there are a bunch of little software things i want to know like what are the what are the new things that make you want to upgrade your foldable phone so hit us up yeah uh let's talk about the galaxy ring real fast uh these analysis of this is this is an accessory for the galaxy watch not what i expected which is kind of fascinating yeah yeah so basically the the ring seems to have gotten the hardware basically right it's light it's thin it lasts a long time it doesn't have a subscription the charging case is great because it's a charging case and not just like a weird puck that sits on your desk uh but it's it is kind of totally ancillary to everything it doesn't seem to be wildly accurate in the way that you would hope something on your finger could be more accurate than something on your wrist it does an interesting job v found of sort of trading data collection between the watch and the ring so it'll it'll actually optimize for which device is better at collecting which kind of data through which sensor which is very cool and potentially good for battery life but yeah it seems like it's it's fine like if you don't have a watch and you want a ring it'll be fine it won't be as good as having both it probably won't even be as useful as the watch but it'll be fine but also like people who want smart rings probably also have smart watches i don't know so i i land on like this seems like a good additive thing but i kind of wanted more out of it it's also extremely samsung dependent yeah i i just googled it i can get a galaxy watch six for half the price of the galaxy ring i think like there's the question this thing does more we already know people like smart watches um galaxy watch this looks pretty good um it and in v's findings right the ring is supposed to be better um at a bunch of different tracking for health stuff.
57:41It just wasn't. So at least for this first version, it just doesn't make a lot of sense. Yeah, as much as the discrete form factor could be nice for people who want to wear other stuff on their wrists. Yeah. Can I ask, if you are deeply in the Galaxy ecosystem, can you talk to us? This is like every now and again I ask for people who buy gaming Android phones. No one's ever called us. I just want to be clear. look not all audiences as we as we know it's a fractured media landscape maybe hardcore android gamers don't listen to the verge cast but i suspect if anyone would have that audience it would be us uh reveal yourselves and if you're hardcore in the galaxy ecosystem if you're like we know about our ios fanboys right there are people who are like i now that iphone has rcs i believe in rcs like we know you are but we're talking like deep like if you if you don't have a level if you don't by a galaxy book just for the connection to your phone like i'm out you're not in it you're not using dicks as yeah it's exactly right i'm sure i know and i i just want to i i just want to know you i just want to be your friend uh so one thing about v's review that really jumped out at me was uh we talked about this after the samsung launch but the the whole energy score thing this idea of like collect a bunch of data and it's going to sort of spit back to you like this overall measure of how you're doing and also some information about how you can do better uh can i just read you a paragraph from her review just while i'm reading damning paragraphs about companies uh she says the new energy score is also broadly accurate though the ai powered insights for it hit or miss after a punishing long run in 90 degree heat my energy score dipped 18 points the next day victory i was told i needed to rest that night i went to bed my score jumped 16 points blah blah except i was also told my sleep was compromised and to stop drinking alcohol or late night eating to ensure quality sleep.
59:35I don't drink. And my last meal was at 645 PM. AI, baby. That's the thing. Like all of these things that the Samsung and Apple and everybody else is on this path of like, we're going to collect as much data about you as we can on your body biometrics. We want all this stuff and we're going to, we're going to give it, we're going to use AI to give it back to you. Right. And the more data you give us, the better the AI will do. i am i am so skeptical of the idea that these tools are going to be good at reading charts and helping me understand what's going on with my body and helping me try to live better and this is the future of medicine david yeah i also in some episode in the last couple of weeks ragged on people who aggressively sleep track uh i'm just i really am like throwing a lot of strays on this show recently i heard from a bunch of people who were like you're just firing into the air just seeing where the bullets i heard from a few people who were like i sleep track intensely and i look at my score and i care very much about it and i i that's all well and good but still it's to the point of like okay if if you're tired go to bed earlier like that's that's as sophisticated as most of these tools get and there is no evidence in a lot of these that ai is going to make that like meaningfully better no no i use the app sleep cycle on my phone which is a great alarm clock i pay the subscription it's a subscription alarm clock app on my iphone it's great uh and it will tell you basically like astrology level correlations all right maybe the real you know i just like haven't dug into it affecting your sleep but it's like it it's like here's first of all it calculates a sleep score which i don't even know what that is um it's because by listening to you which is terrifying and then it will just like correlate it to different things so it's like you sleep better when it's raining it's like do i and the craziest one is uh air pressure it's like here's the air pressure and it it's a it's a curve with two peaks and there's like parts of a barometer that apparently i sleep better and i'm like i don't know if this is you have to optimize it's like you're missing out this is why i've hermetically sealed my room and i adjust the air pressure in my room every time he just vacuum seals himself every night before bed now wire cutter has a great list for for hermetically sealing the room it's very expensive but it's really worth it yeah i'm saying once you've used this app that is like astrology level correlation i do like the idea i will say of of waking up in the morning and it's like uh you didn't get very good sleep that's mercury's fault for sure like that would make me feel better i would actually pay for that like i would like to outsource all of my bad sleep to someone else's problem do that i mean i guess my the question i have though is like i don't i don't know how much more like a doctor is going to help you right i i mean if you if you discover that you actively have sleep apnea that's very serious that's a really good thing to learn about um if you just find out that you're waking up a few times in the middle of the night um i don't know like i feel like a quick google search asking your friend for some some advice on if you're partying too much?
1:02:40Look, rainy showers is plus 9 % sleep quality for me. Actually, my favorite in this list... Is there a word cloud coming here? It's affected by location, so it knows where you are, and I will tell you that if I go to bed in Philadelphia, minus 26 % people... I don't know what that means!
1:03:01I've often enjoyed my time in Philadelphia. Too much. But the air pressure, I'm just showing Jake. The air pressure. It's crazy. You have to be careful there. There's a lot of red on this front. Today I am the pilot. And I am telling David he's wrong. Alright, we should talk one more gadget, the Asus Rogue Ally X10. However you want. It's whatever you want. Sean loves this thing. Loves it. Says it's the best Windows gaming handheld there is, except Windows is really bad at going to sleep. Right. Best Windows handheld is like the most damning with faint praise thing of all time right now. But yeah, it's...
1:03:40By the way, I have to say, I think we gave all of these products sevens, and I feel like I need to have a stern meeting about sevens. Because only the Vision Pro gets a seven, right? Is that right? Yeah. Only the Vision Pro deserves a seven, nothing else. We give one seven a year, and it's the most damning seven we can give. I love that for us. That's the new rule. but yeah the the rub on most windows handheld gaming is that it's bad uh like the upside is that it's windows so it runs everything the downside is that it's windows so it ruins everything like that's it's honestly that simple this one kudos to asus like the it's fast uh the battery life is pretty good the it the fan is not super loud it has a variable refresh screen that sean really liked uh the downside is still windows uh it is just not optimized to run well on a screen like this but i will say we had a whole conversation uh two weeks ago on the show with sean and kranz because i am like deep in a buying debate with myself about which portable console to buy and they kind of were like it's the steam deck unless the the rog ally x can be great it kind of seems great like this kind of seems like the one it's it's a little finicky because it's windows but it'll play all your games and it'll play them all pretty well and it will last a long time like as windows goes that's it this is the key it will play all the games right sean is like the performance can play the most demanding games and the battery life is good the other thing i'll say here is like this is twice the price of an entry that's the killer part it is 800 this is not the price of buying a gaming pc exactly but this is like a pretty serious console level investment that is true it's like more than buying a playstation right yeah but buying the steam deck you're like oh it'd be kind of cheeky um and i think this is this is like this is your serious gaming device yeah um this is a commitment but i think that's okay like if it if it if it runs as well as it seems to like sean is a pretty demanding benchmark of games so when he when he says he's happy i know i'm going to be like ecstatic because sean is mad about frame rates and i'm like this looks great to me what are you talking about sean so this is why i don't review gaming handhelds but i i think i was very encouraged by how encouraged he was even playing was it alan wake 2 that he said it's like a bear of a game for any of these systems and seemed to be pretty happy with it yeah and the the as these things get less and less finicky over time slowly um i mean it's just making this kind of caliber of gaming more accessible to people who do not want to deal with that on a full-fledged pc which is great all right we gotta take a break are we not talking about google's weird chromecast thing that's it that's all i have to say about it google has a weird chromecast thing that hopefully will be more powerful than a chromecast yeah it's like a wedge it's like you know the people who do finger skateboarding it's made for them that's what it is like belkin is gonna make you a finger skateboard for this thing 10 minutes after it launches but yeah we don't need to talk too much about this because all of this stuff is launching in two weeks basically and has just been leaked to death so we'll have many more chances to talk about this between now and then uh but weirdly of all the stuff i think google is going to launch if they can launch a very good google tv powered set top box that might be the thing i am specifically most excited about it and i say this as somebody who finally caved and bought an apple tv to plug into my roku tv because i'm so tired of crappy streaming software just give me something better Sony Pictures Core you can only watch four movies three of them are in the Bad Boys series but they're 80 megabits per second and number four is Madam Web which exists I like to think in the same universe as the Bad Boys movies I watched I watched all of Ghostbusters Frozen Empire at 80 megabits per second I could not tell you what happened in that movie I could not tell you if it began or ended like it just it just happened to me and I was like these pixels look so good this movie is so bad it's great all right we gotta take a break we'll be right back with the lighting round still time to sponsor it call now support for this show comes from linkedin when you're a small business owner your business is on your mind 24 7 so when you're hiring you need a partner that works just as hard as you do.
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1:09:04all right we're back jake you've never done a lightning round with us no uh and i you know yeah i want to apologize for that sponsorship not coming in it really felt like this is gonna happen um i have been told again this is not my set of hats at all but i have been told that there is interest we just gotta we just gotta get jake just couldn't get the money together in time i i i had 15 i offered it uh to andrew and he yeah apparently the other prices thing too high i'm willing to take any amount of this point but our sales team would like to hit money revenue boats rides on boats we're it's we're in all right jake you uh you're a guest you have the you have the opening lightning round item that's very kind of you Yeah, so I want to open with Apple Maps launches on the web.
1:09:54Revenge of the web. We open the show with like the web is dead. We're closing it with like Apple has to do web stuff now. This is either monumental or just does not matter at all. And I am not sure which it is. But there's like a thing happening around Apple Maps where I'm of a generation. My generation believes that Apple Maps is garbage because that's how it was when it launched in 2012. And then we kept using Google Maps because I've used Google Maps since its inception. It's a lovely, mostly good product. But I do think more and more people are using Apple Maps. It's the default on the iPhone.
1:10:36People aren't questioning it. And by all accounts, it's gotten pretty darn good over the past 10 years. Can I caveat that slightly? Yes. Apple Maps is very good at navigation. it's very like if if you put in an address and you want it to get you to that address apple maps is very good it's actually in a lot of ways better than google maps which i think has like mostly lost its mind as a navigational tool we can come back to there are lots of other parts of a maps app apple maps is trash at most of them but it is it is very good at just like a to b directional navigation especially if you've watched you guys ever use the the tappy tap things i really like that not because i remember what the taps do and are supposed to remind me to do but because it makes me look down at the map so that i actually remember where i'm going it's just like hey you have to turn soon look look at the screen it's very hidden the mat the the taps the haptics are like the purest hidden ui of all time yeah it's like six in a row if you're supposed to turn left and like three pairs of two if you're supposed to turn right like i really think that's what it is i cannot figure it out i just take like my wrist starts making noises at me and i'm like oh yeah I'll look at the screen.
1:11:43It's great. It's like no one cares enough to figure this out. But sorry, Jake, continue. So now it's on the web, right? It is on the platform that is accessible to everyone. So before now, it's not that Apple Maps was available on the web in some very limited ways, right? They had an API. Developers could pay for it and embed it into their tools. I believe the Infatuation uses it for all of their restaurant maps. DuckDuckGo, all the DuckDuckGo heads out there know this it powers DuckDuckGo's maps so it's not like it wasn't available but there was no maps.apple.com and now there is, don't go to that address because it might be slightly different but it is on the web, you can use it and if you're sick and tired of Google Maps which I'm sure some people are you can switch to Apple and I think as they inevitably try to turn this into a services business the fact that it is on the web is going to matter.
1:12:41So it's not clear to me that overnight anybody's going to switch their bookmark from Google Maps to Apple Maps on the web, but it feels pretty important that they have brought this to the web eventually so that it is on, you know, the biggest platform in the world. Can I give you my Galaxy brain take on this? Yeah. So Google Maps is fundamentally a search engine, right? Like it's a local listing of places That's actually the thing about Google Maps that is the best. It has all the places. It has pictures. It has reviews. As a database of local things, it is pretty much unmatched. Apple is awful at that.
1:13:21It has a Yelp integration that everybody really hates. It's just Apple is not good at that. But that's where all the money is in Maps, right? Like you can be a data provider, which Apple is, but if you want to really do this and do this well, you want to essentially sell ads in local search. And that's a big business. It's a business in which hardly anybody is doing a good job of competing with Google because you kind of need the mapping product to do it on top of. And if you want to do that, you need it to work on the web because you need it to be everywhere. Because like, if I'm in the car, what I want is navigation, like I need to get somewhere.
1:13:58But if I'm like planning things, or I'm looking for places nearby, like that is a desktop activity that you do on the web. And this is how you get to Chromebooks. This is how you get to Windows. I think like there is a Maps app for Mac that I cannot imagine people open ever on purpose. But this is like, this is your way of becoming like a tool for advertising and for place search way more than it is like mobile web navigation. And so I think in that respect as a sign that this is something Apple is going to start caring a lot more about as a business is super interesting to me. And probably bad for Yelp because you got to kick Yelp out if you want to do this well.
1:14:42And bad for Apple Maps. What you're fundamentally describing is they're going to put a bunch of ads in this thing. I know. That's really true. Which is the reason that people like it right now, that it doesn't do that. But that feels like it is the inevitable direction. So use it now while you can. But yeah, this feels like they're teeing that up. and um you know being available on a huge platform is all right now i'm gonna galaxy brand it this is this is apple knowing that there's big court case about google default search on its products and that search is all going wonky and people search for places all the time all the time and the the thing after all these years people expect maps to show up in search results on the web so you just need to get to a place where you're not kicking people on their macbooks into a weird map app that you can just display a result i thought you were going to say instead of taking google's money for safari search it was going to take google's money for to like power all the place data in apple maps uh just as a way to like make a deal while sneaking around web defaults i like that a lot too but i think i think you might be right and this is this This is a hedge in a lot of ways, right?
1:15:57Like you have to be good at this if you want to win at any of this stuff. I think that's, I think you're probably right. The web ain't dead. By the way, as we have been speaking, we have a little breaking gadget news. Patrick Spence, the CEO of Sonos, released a letter apologizing for the disastrous rollout. I will point out just some chronology here. He says, we know too many of you have experienced significant problems with our new app, which rolled out on May 7th. Today is July 25th. so it's been a minute and I want to begin not me this is I'm quoting Patrick now I don't want to apologize to you for anything Patrick says I want to begin by personally apologizing for disappointing you fixing the app is our number one priority since May 7th we have released new software updates approximately every two weeks each making significant and meaningful improvements and they're going to keep releasing updates every two weeks and now they have a schedule here's all the things they're going to fix every two weeks for the next several months.
1:16:56What a mess. There's only one answer here, and it's that your entire audio chain should be analog. I agree. You would have none of these issues. I agree. This is why I have a full vinyl setup. Every now and again, I play a record. I'm like, no one knows I'm listening to this song, and it is the best. That's not true. Your phone is listening to it. That's true. Mark Zuckerberg and the FBI are like, he's listening to that again. can we just crisis comms this one for a second yeah this makes no sense to me because there are two things here that patrick spence did that i think are are bonkers and nonsensical one is 10 weeks later remind everybody of the stupid thing that you did uh which frankly many sonos users are reminded of every day because the experience is a mess but like the sonos initially came out and talked about how it took courage to do this like just to what an incredible million years later own goal and then the other thing that he does is is lay out the roadmap like you said for the next few months which says among other things that the alarms are not going to get better until september so now what you've said is oh we screwed up we're so sorry it's gonna take two or three months before really really really basic things ever start to work again and so all I'm going to do as a Sonos customer who came out of this whole period being like, well, that sucks.
1:18:24Hopefully it'll get better. Now I'm like, oh, now they're just sorry, which helps nothing. And all I know is none of this is actually going to get better anytime soon. Here's what I'm going to tell you. If you are looking for an alarm clock, you can use this app called sleep cycle, which tells me that if I get 6 ,000 steps, my sleep is green. But if I get 12 ,000 steps, it's red. but if i get 21 000 steps it's green again and you have to pay for the alarm so you have to exercise none or tons yeah but if you do like a good job disaster hey look they've never updated the app and made it not work you know does the alarm go off every morning the alarm it um it's terrifying it's a surveillance alarm clock it listens to you sleep it figures out when you're coming out of rem sleep and then it wakes you up so you actually like that i mean look it's terrifying and sometimes it it um it claims to have recorded you talking in your sleep look i'm saying i love it it's my favorite it is it is my astrology all right leave me alone i'll take that as as one of my lightning rounds uh david what yeah jake i forgot to mention that we do a lightning round in which we all pick one thing and then neil i pick six or seven things that's just important for you to know the lightning round is just when neil i talks for a long time I'm honestly I was stunned I looked down I'm like sorry Neilide doesn't want to complain about the 1080p limitation on FWO I'm sure we'll get to that how are you going to let that opportunity go by I just wanted to fill you in I know it's been a while since you've been on the show which the other part of that means is my lightning round thing only gets to take about 45 seconds because at some point the show has to end yeah it's a lightning round actually I'm really confused about the lightning round it's best not to worry about it it just helps it's just three things when you actually sponsor it then you can be mad about it the second we get money the whole lightning round is going to change we should be talking about these for no longer than 30 seconds it should be debate policy style we're just talking really really really fast to get everything through what we're supposed to do is get through all the things as fast as we can and somehow we got to we're just going to all pick one and talk about them at length just like all the other segments which might be why it's never been sponsored Because as fast as we can is four or five hours.
1:20:44Listen, never, never. Guys, we can do this. No, we can't. It's impossible. I want to be clear. David, what do you got? I just want to really quickly talk about these new NBA TV deals that just came out. Oh, boy. We've talked a lot on the show about how sports deals are like a harbinger of all of what's coming in streaming. The NBA just signed two or three, rather, new decade-long deals. uh one with comcast one with disney which are fairly normal tv deals some streaming some tv but the big new one was with amazon uh and there are now going to be not a ton of games but lots of games uh 66 a year and 20 playoff games a year on prime video um amazon's paying almost two billion dollars a year for this it is like this company is dead serious about being a real player in sports uh they are all the way out on gadgets apparently like all the all the alexa money is just going to end up getting put into sports rights deals because prime video seems to be the thing they are like deeply committed to winning in some way shape or form and i just find it fascinating and yet again the sports watching landscape gets weirder and more confusing uh there's going to be tv deals espn is going to have its own streaming service it's also going to have this venue sports thing.
1:22:02There's going to be Peacock. There's going to be Prime Video. Like, God help you if you just want to watch sports in the next day. I don't know a ton about the sports landscape. Before all these streaming deals, was it this fractured and splintered? Or could you mostly get one or two channels and find these things? Now it feels like just to watch one league, you need to split across nine different streaming services depending on the phase of the movie. No, that's right. It never used to be this bad. I think the NFL was probably the most spread out. And basically the way it worked was two channels split Sundays.
1:22:36And then a third channel had Sunday nights and a fourth channel had Monday nights. And that was. And that was the best. That was the worst, like the most confusing, complicated version of it. Most of the time it was split between one and two networks. And then you throw in like regional networks for baseball. And it's always been a little weird. But like right now. So I'm an Arsenal fan. That's how I watch soccer. If I want to watch every Arsenal game, I have to have five networks. That's a real number. It is insane. And so, like, it's just all of this is broken. And it's because there's now so much more money in sports.
1:23:13Like, the rights have gone through the roof. And so, these traditional entertainment companies just can't afford the rights anymore. Because, like, I mean, if you total up. So, Disney is paying$2.6 billion annually. Comcast is paying$2.45. And Amazon is paying$1.93. So seven-ish billion dollars. Nobody can afford that on their own a year. These rights have gotten so expensive and they're so important that the competition has just gone insane. And the leagues, I think probably correctly, are like, well, we can make more money by selling pieces of it to lots of people. And then we'll let fans solve it for themselves somehow.
1:23:47And the solution is going on to Internet message boards and staling the storm of seas. that's what's happening like eventually it's going to get so complicated the revenues will come down because people we'll see but i agree with you that amazon is betting very highly on sports because it makes prime video stickier it makes it feel more free uh and it gives you like other than that then they have to what are they going to pay for more seasons of reacher right like his homeland are going to be even more evil well it all it all sort of tracks right like it is it is it does the thing for amazon that actually alexa doesn't where like you can sell ads against football that accrue back to amazon in a very real way right yeah there's a lot of aws ads unless there's exactly in a way that all of that stuff they wanted to connect those dots with alexa and never did they're actually pretty well connected on prime video yeah but it is getting insane to watch anything it's a disaster all right here's my other one i am going to complain about 1080p streaming.
1:24:49As long as we're on the subject, I'm going to take this opportunity. Disney launched the bundle of Disney Plus, Hulu, and Max. Interesting, by the way, that ESPN Plus is not part of it. Just a little swap out there. Like, no one cares about this sports product because that's moving into the bigger bundle with the other companies. Very weird. There's a lot of weird stuff going on there. None of this really matters except the bundle is what,$29.99 a month? $16.99 a month. $16.99 a month with ads, It's$29.99 a month without ads. For ad free. So that's cheaper. If you were to pay all in just straight up, you'd be paying$48 a month.
1:25:28So it's cheaper. But 1080p two streams. And the weirdest part about this is that when we asked Disney to clarify that and make it clear, they refused to answer on the record. It's so bizarre. What are you doing? Usually when we get a refused answer on the record, it's controversial. you know it's like this is controversial like an explosive claim and they're like no we're gonna see and disney's like we just won't tell you it's 1080p on the record no one wants their name attached to bit rates that low so we actually we actually don't know we know that max is 1080p yeah uh hulu and disney plus they wouldn't say so actually it's the disney half of this is just stonewalling the hbo half is like ah whatever yeah yeah yeah max is like we you don't care that much uh it is very hard it is very expensive and very hard to get max in 4k you just buy max ultimate and it's just ridiculously expensive and nobody wants it it's what i gather it's the only streaming service i pay for you pay all the way you pay if i'm paying for it i want i want all the pixels wait really wait jake be honest do you really you pay the whatever seven hundred thousand dollars a month it's like seventeen dollars it's not we no okay but the reason i ask is we've talked a lot on this show about like price elasticity for 4k because my theory is they're just gonna charge everybody who is dumb enough to pay for 4k streaming until you're paying a hundred dollars a month per service or you just go down to ads like those are going to be the two tiers to be completely candid uh i meant to cancel months ago and okay so you're in the neil situation where like i paid for this it's just i'm like i'm probably gonna watch something i i i'm really not sure what network is the bear on hulu yeah i gotta cancel this yeah it's not good i'm just saying the fact that of all of them max which has the best movie catalog makes it the hardest to get 4k is just kills me.
1:27:30I watched Dune 2 on a plane. It was pretty good. It looked alright. I still have never done this, but my dream is that when we review movies, we don't issue them scores. We issue them where and when to watch. Oh, that's good. Some of them are like, go to the theater. We rate it by screen size. Yeah, go get to the theater. IMAX. This is an IMAX movie. And then you get all the way down to the end and you're like, for free on a plane, if there's nothing else. Right? And like in the middle, it's like, wait for it to hit Netflix. Like there's all these things. And that is the true mark. That's really good.
1:28:10Yeah. It's on cable with ads. And you're hungover. Fine. We need to come up with a scale. On mute in the dentist's waiting room. Yeah. Exactly. It's fine. We got to figure out the one for Baywatch, which I've seen go viral on seat backs. I just the, um, what's the new Sydney Sweeney, Glenn Powell, anyone, but you, I mean, I don't know what you, uh, I watched that go viral on seat backs. The last time I was on a plane, whatever that category is, is the most complicated category. Cause it's not wait for a seat back. It's when it happens, it happens to everyone. You know, what's tough is, is which is better than wait for it.
1:28:52I have my, my new plane gadget is the, the 13 inch new iPad pro very beautiful, very bright, very large. Um, nothing like a, like surprise nudity in a movie on a 13 inch iPad to really make the plane ride awkward for eight minutes. I just do the quick, like fold the screen down, just sort of keep an eye on it for a couple of weeks. It's worse than watching with your parents. Oh, it's awful. Got Oscar nominated. It's fine. It's for art. That's just what I yell to the plane as it's happening. Yeah. Yeah. My parents were like, let's watch Oppenheimer. And I was like, this isn't supposed to be here.
1:29:29I'm 42 years old. Okay. Last quasi-lightning round item. We have... David caused the Bukes Palma War of 2024. Rivian CEO RJ Scringe caused the great CarPlay debate of 2024 to light up. It's real. People are writing articles. People are yelling comments. David and I are holding a formal CarPlay debate soon on the Vergecast. I'm just letting you know. We hashed it out. With like rules, like Liam is a moderator. They got heated. I won. I'm not telling you what side it is. Eli called me names and they hurt my feelings. It's a reflection of the current political environment in America. That's what I'm saying.
1:30:16Alright, I think that's it. There's like a lot of other stuff going on. It's a wild week. We barely even talked about the other thing that happened this week in the world. after we received feedback on our political views last time you mean the olympics i'm gonna wrap this up all right that's it there's a lot going on uh we have to you know there's a new presidential candidate she has like a lot of tech policy views that we don't know yet so all that's to come the olympics are starting which also seem very difficult to stream in 4k unless you have a specifically a comcast cable box in which case you get a low latency 30 megabits per second stream uh comcast is an investor in box media they provided me with none of these you can tell how much they care for me uh i they did not install comcast service in my house far outside of their service area to just give me one of these boxes um there's a lot going on it's all gonna be on the verge.com jake this was great thanks for joining us man of course that's it that's where you asked rock and roll and that's it for the verge cast this week hey we'd love to hear from you.
1:31:19Give us a call at 866-VERGE-11. The Vergecast is a production of The Verge and Vox Media Podcast Network. Our show is produced by Andrew Marino and Liam James. That's it. We'll see you next week.
1:31:33Rinse takes your laundry and hand delivers it to your door, expertly cleaned and folded, so you could take the time once spent folding and sorting and waiting to finally pursue a whole new version of you, like Tea Time U, or this Tea Time U, Or even this tea time you Said you hear about Dave Or even tea time tea time tea time you So update on Dave It's up to you We'll take the laundry Rinse, it's time to be great
From the publisher
The Verge's Nilay Patel, David Pierce, and Jake Kastrenakes discuss OpenAI's new SearchGPT product, Amazon's plan to launch a paid version of Alexa, the Samsung Galaxy Z Fold review, and whole lot more.
Further reading:
OpenAI announces SearchGPT, its AI-powered search engine
Bing’s AI redesign shoves the usual list of search results to the side
Reddit is now blocking major search engines and AI bots — except the ones that pay
Google had a massive quarter thanks to Search and AI
Amazon’s paid Alexa is coming to fill a $25 billion hole dug by Echo devices
The Samsung Galaxy Z Fold 6 is a great phone that’s out of ideas
Asus ROG Ally X review: the best Windows gaming handheld by a mile
Samsung Galaxy Ring review: keeping you in Samsung’s orbit
Apple’s first foldable iPhone could arrive in 2026
Apple Maps launches on the web to take on Google
The Disney Plus, Hulu, and Max streaming bundle is now available
Rivian CEO says CarPlay isn’t going to happen
The NBA’s new TV deals put a lot of games on Amazon’s Prime Video starting in 2025
Reddit’s NFL, NBA deals bring more sports highlights — and ads
Spotify CEO confirms a ‘deluxe’ version with hi-fi audio is coming soon
Sonos CEO apologizes for disastrous rollout of new app
Email us at vergecast@theverge.com or call us at 866-VERGE11, we love hearing from you.
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