Version History: iPhone 4

28 Dec 2025 · 1 h 12 min · 26 chapters

Ask about this episode

Ask anything about it. ChatGPT or Claude reads this page and answers with the times it was said.

Connect VO and ask about every podcast you hear, including the moments you saved. Add to ChatGPT · Add to Claude

In short

The Vergecast Episode Summary: Version History: iPhone 4

Podcast Overview Title: The Vergecast Description: A flagship podcast from The Verge discussing small gadgets, Big Tech, and everything in between, hosted by Nilay Patel and David Pierce.

Episode Details Episode Title: Version History: iPhone 4 Episode Description: An exploration of the iPhone 4, hailed as one of the best and most dramatic iPhones ever, detailing its features, controversies (like Antennagate), and its significance in tech history.

---

Key Themes and Discussions

Introduction

  • Hosts: David Pierce, Nilay Patel, and Walt Mossberg discuss the iPhone 4.
  • Purpose: To examine the iPhone 4's legacy and its impact on the smartphone landscape.

Significance of iPhone 4

  • Claimed by Nilay Patel as the "best iPhone ever."
  • Introduced the Retina display, which significantly improved screen resolution.
  • Marked a turning point in mobile phone design.
  • Steve Jobs compared it to a Leica camera, emphasizing its camera capabilities.
  • Walt Mossberg's Perspective:
  • While he doesn't agree it's the best iPhone, he acknowledges it as the most seminal iPhone.
  • Set the design template for future smartphones.

Key Features of iPhone 4

  • Design Innovations:
  • Flat back, aluminum border, and a change in shape.
  • Introduction of FaceTime, a game-changer for video calls.
  • Cultural Impact:
  • The iPhone 4 was covered by local news in the context of scandals and true crime, highlighting its prominence.

The iPhone 4 Leak Incident

  • Pre-Release Leak:
  • The phone was lost in a bar, leading to a Gizmodo scoop that detailed its features before the official launch.
  • Discussion around the ethics of acquiring the phone and the ensuing fallout.
  • Response from Apple:
  • Steve Jobs expressed outrage, considering legal action against Gizmodo.
  • The incident escalated to a significant media scandal.

Antennagate Controversy

  • Reception Issues:
  • Problems with signal reception when holding the phone a certain way, leading to widespread media coverage.
  • Jobs' Response:
  • Jobs’ famous quote about "holding it wrong" became part of tech lore.
  • Issued a press conference where he acknowledged the issues but downplayed their impact.

Legacy of the iPhone 4

  • Sales Success:
  • Sold 1.7 million units in the first three days.
  • Launched with significant cultural and tech influence, setting the stage for future smartphones.
  • Enduring Influence:
  • The iPhone 4 influenced mobile design and features for years to come.
  • Its introduction of FaceTime and video capabilities laid groundwork for social media and communication trends.

Version History Questions

  • Time Matrix Placement: Right idea at the right time.
  • Peak Phone Design: The iPhone 4 defined the smartphone aesthetic that persists today.
  • Hypothetical Changes: Some suggestions included moving the antenna to improve reception issues.
  • Retro Nostalgia: Discussion on whether the iPhone 4 could have a retro moment; sentiment for smaller phones remains strong.

---

Conclusion

  • Induction into the Hall of Fame:
  • The iPhone 4 meets the criteria for significant innovation, remarkable quality, and lasting impact in tech history.
  • Final Thoughts:
  • The episode emphasized the iPhone 4’s role in shaping the smartphone industry and its ongoing relevance in discussions about mobile technology design and features.

---

For further engagement and to support the podcast, listeners are encouraged to subscribe to The Verge and provide feedback through email or call.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Setting the Stage for iPhone 4

0:45 to 2:30

Hosts discuss the importance and context of the iPhone 4 in tech history.

“Stop getting ahead of me, Patel, all right?”

The Best iPhone Ever?

2:30 to 6:00

Debate on whether the iPhone 4 is the best iPhone, highlighting its innovations.

“It's the one that changed phones forever.”

The Cultural Impact of iPhone 4

6:00 to 7:50

Discussion on how the iPhone 4 changed mobile phone design and cultural perceptions.

“the existence of FaceTime was incredible.”

The FaceTime Revolution

7:50 to 10:40

Exploration of the significance of FaceTime and its introduction on the iPhone 4.

“Yeah, we were still early in this whole making good smartphones game.”

The Leak That Changed Everything

10:40 to 14:05

Recollection of the leak of the iPhone 4 and its impact on Apple and the tech community.

“They never demanded the picture come down because no one noticed.”

Steve Jobs' Fury Over the Leak

14:05 to 16:40

Learn about Steve Jobs' intense reaction to the iPhone 4 leak and the ethical dilemmas faced.

“and the Gizmodo person had picked it up.”

The Sequence of Events Leading to the Leak

16:40 to 19:30

Explore how the iPhone 4 was accidentally left at a bar and the ensuing chaos.

“How they acquired the phone and then what they did with it are two separate problems.”

Gizmodo's Approach and Ethical Controversies

19:30 to 22:30

Discuss Gizmodo's decision to purchase the phone and the ethical implications of their actions.

“Can I just play this video for you very quickly?”

The Impact of the Leak on Apple's Image

22:30 to 25:00

Analyze how the leak affected Apple and their corporate values, including secrecy.

“Brian Lamb was the editor of Gizmodo at that time.”

Steve Jobs' Perspective on Secrecy

25:00 to 27:40

Hear Steve Jobs' thoughts on maintaining secrecy in product launches and his response to the leak.

“Now it's like, Oh, these are the less, like, these are the scars, right?”
Show all 26 chapters

Steve Jobs' Unique Presentation Style

28:00 to 29:09

Explore how Steve Jobs' presentation style humanized him and engaged the audience.

“He did a thing that in retrospect actually surprises me, which is he kind of like sideways acknowledged that people had seen this before, that it had leaked.”

Introduction to iPhone 4 Features

29:10 to 30:29

Learn about the groundbreaking features of the iPhone 4 and its significance.

“But, I mean, you can see that the audience took it as a joke and laughed and clapped.”

Design and Market Impact of iPhone 4

30:30 to 32:35

Understand the design changes and market impact of the iPhone 4's launch.

“It had the A4 chip, which was the first app custom Apple Silicon in the iPhone.”

Reception Issues and User Experiences

32:36 to 34:08

Discuss the reception issues users faced with the iPhone 4 and their implications.

“but they took the opportunity to put a bigger battery in.”

Antenna Gate and its Fallout

34:09 to 36:56

Delve into the Antenna Gate controversy and its impact on Apple and consumers.

“And then drama number two hits almost immediately.”

Steve Jobs' Press Conference Response

36:57 to 41:42

Examine Steve Jobs' aggressive response to the Antenna Gate issue in a press conference.

“I don't think there's been a gadget story like it ever since where it immediately went to Steve Jobs's baby has a problem.”

iPhone 4 Antenna Controversy

42:05 to 43:36

Explore the discussions around the iPhone 4's antenna placement and its impact on users.

“But then he offers two things about the device that I thought were really interesting.”

Steve Jobs' Masterclass in Crisis Management

43:36 to 46:08

Analyzing how Steve Jobs addressed the antenna controversy with the media and consumers.

“Because if you had a case on your phone, it didn't like conduct electricity on your hand the same way.”

The iPhone 4's Market Success

46:08 to 48:24

Discussing the unexpected success of the iPhone 4 despite early criticisms.

“They issue this off-tar change and it just absolutely, antenna gate just disappears.”

Verizon and the iPhone 4's Expansion

48:24 to 51:08

The significance of Verizon selling the iPhone and its impact on Apple's market reach.

“Well, because Verizon was the other biggest company.”

The Cultural Impact of the iPhone 4

51:08 to 52:36

Examining the iPhone 4's design and its lasting influence on mobile phones.

“on all of our traffic charts everything in CS is like down here white iPhone 4 on Verizon is way up here The white iPhone 4 was sick, though.”

Impact of the iPhone 4 on Modern Design

56:02 to 58:00

Discussing how the iPhone 4 changed the design landscape for smartphones.

“And I just everything Eli said is right.”

What Changes Would Enhance the iPhone 4?

58:01 to 59:55

Exploring potential changes to the iPhone 4 that could have improved its success.

“If knowing everything we know now, if you could time travel back and be the person in charge of the iPhone team around the iPhone 4 launch, is there anything you would change to make the product more successful?”

Nostalgia for the iPhone 4

59:56 to 1:01:29

Debating whether the iPhone 4 could have a moment of retro nostalgia.

“And they obviously were working with Verizon.”

Lessons from the Headphone Jack

1:01:30 to 1:02:26

Discussing the significance of the headphone jack and its legacy.

“What feature, I fear this one's going to be very easy as we all look at this phone for two seconds.”

Criteria for the Version History Hall of Fame

1:02:27 to 1:07:48

Evaluating the iPhone 4 against criteria for inclusion in the Hall of Fame.

“And, Walt, just so you know, we decide at the end of every episode whether something makes it into the version history Hall of Fame.”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
Get VO free

Transcript

Automatic transcript. May contain errors.

0:28Hey, it's your friend David Pierce here. that maybe you've already seen. From The Verge and Vox Media, this is Version History, a show about the best and worst and strangest and most important products in tech history. I'm David Pierce, and on this episode, we're talking about the iPhone 4. The iPhone that lived before it lived.

1:10All right. It's time for the iPhone 4. Maybe the best iPhone. Maybe the most interesting iPhone. We have a lot to talk about. Nelai Patel is here. Hello, buddy. It's the best iPhone. Stop getting ahead of me, Patel, all right? Walt Mossberg is here. Hi, Walt. Hi, David. This reminds me of the old days, except back then I was getting paid to do this. I like it better this way, personally. Yeah, I'm sure you do. This is new media, Walt. Everyone's doing it for brand deals. I'm just a poor pensioner, and here I am. you're just here to say wild things that make for good tiktoks that's that's your job on this show um so the reason i asked you both to be here i would say is is going to become very obvious very quickly here um not only is the story of the iphone sort of intersecting with a lot of work that you were both doing at a time you both actually figure into this story in personally in some really interesting ways um we picked this phone to do this is the first iphone we've done on the show.

2:13And he picked this one to do because there is so much story both about and kind of around this iPhone. And it features many more characters, including both of you, than it normally does. All of this is going to come up. But first, like, Neil, are you serious? You think this is the best iPhone ever? This is the best iPhone ever. Why? Easily the best iPhone ever. It's the one that changed phones forever. Like, the mobile phone as a design object started with the iPhone 4 in a real way. It introduced the Retina display, which is maybe the single biggest innovation in display technology outside of very core innovations, but increasing the pixel density to make it look great was just a huge step forward.

2:59And then all the stuff you're talking about, it was a cultural moment. The phone was being covered on the local news in the context of scandal and true crime, And that had just never happened before. And there's just something about this phone that really captures not only where the iPhone had been going, but where it went. And actually, the specific line, when Steve Jobs introduced it, he said, it's a beautiful Leica camera. And then he talked about the camera on the back. And there's nothing more important, I think, in smartphone history than the fact that they are incredible cameras. It is the thing that has made the smartphone era, I think, what it has become and made the social media era what has become.

3:42And the iPhone 4 is the one where Steve Jobs said this, the comparison I'm making in its design is to a Leica camera. And I think that was just it was a there was a clear vision of what was to come. Walt, do you agree? I'm not sure I agree it was the best iPhone, but I think it was probably the most seminal iPhone. And the reason for that is if you look, this is the, I think this is the 3GS. I have trouble telling it from the original, but it's bulbous. I mean, look, we were all incredibly excited about it and amazed because it was so different than other phones. But the iPhone 4 set, in terms of designs and in some respects features, set the template, I think, for the rest of not only iPhones, but Android phones and so forth.

4:38It introduced the kind of shape and thinness, even though phones got thinner, it introduced the kind of what you expect to see when you see a mobile phone, a smartphone. phone. And in addition to the screen, which I agree with Neelai was an enormous breakthrough, it had FaceTime. It was the first thing with FaceTime. And FaceTime is used, I don't know, a billion times a week now or something. And I remember I was there at the announcement, And I remember Jobs, Steve Jobs, placing a FaceTime call to, I believe, Phil Schiller, who was the at that time the head of marketing and who was in the room.

5:36It wasn't a dramatic test, but but it was it it just it just blew everyone's mind. I do remember I had forgotten how big a deal FaceTime was. Yeah. at that point. Like now video calling is so, like it's so commonplace that it's like deeply uninteresting to think about. But at that point, the existence of FaceTime was incredible. Like it seemed nuts that this was like a possible thing to do. Oh, we ran story after story over whether AT &T was going to let FaceTime run over the cell network. And like, I mean, the iPhone 4 was still on 3G, right? It wasn't LTE yet. So the idea that the 3G network could carry this volume of video calls.

6:22I mean, I have probably a dozen blog posts from Engadget where, you know, tired AT &T representatives are like, we are working on the project with Steve Jobs. Like, they didn't know, they weren't aware of it, but they knew what the promise would be. And then, while I'm sure you remember this, the carriers wanted all that for themselves because that was their dynamic with all of the cell phone companies at the time. And the idea that Apple would make its own video calling service and not cut AT &T or whatever other carrier into it was like very controversial. Again, looking back, this all seems bananas.

6:55Yeah. I will say AT &T is going to catch a lot of strays in this episode. That's what I came for. Tough day for AT &T in this version history. Let's just back up to the beginning of the story and kind of walk through the, I would say, first six months of 2010, which turned out to be pretty eventful for Apple. It's early 2010. The iPhone, like you're saying, is off and running. The 3GS, the one you have with you, we think, while shipped in the spring of 2009, it's not like the most exciting iPhone in the history of the universe, but that's fine. They can't all be. Well, I would like to read you from your own review of the 3GS just to see if you'd like to amend anything.

7:34You said, I regard these changes as more evolutionary than revolutionary, and I don't think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone. Feel good about that in retrospect? feels right i i'll stick with it all right um and at this point the the ios and iphone momentum is super strong ios 3.0 had just come out it did copy and paste which was like a huge deal again i feel like i feel like part of the job of this show is to remind you of things that don't seem like a big deal but were a big deal by the way they hadn't even named it ios yet it was still iphone os that's right yeah and it was hilarious that it that the original one didn't do copy and paste, but...

8:14Yeah, we were still early in this whole making good smartphones game. But the app store is off to a good start. The iPod Touch is still a hit. It's like, things are going well. So this is where we are. And the story of the iPhone 4 starts kind of in, I would say, January of this year when one Nilay Patel publishes a post on ngadget.com saying, is this the Apple tablet? So the other thing that's happening right now is Apple is gearing up to launch the iPad. Yep. And you somehow got a leak or some images of what we thought was going to be the tablet. This is in my life as a gadget leaker. Yeah. I've had many lives.

8:56What happened? One of them was leaked gadgets. So again, the context of this is so funny. Engadget and Gizmodo were the gadget blogs. This is going to come up, I think, in this episode at the highest level. Engadget and Gizmodo, we were ferocious competitors. I worked at Engadget. A lot of the people who started The Verge worked at Engadget. We had great competitors at Gizmodo. They're now they're friends, although I pretended to hate them for years and years. And every single day was a ferocious fight to break new gadget news. And sometimes that gadget news was as small as like, there's a new SD card.

9:30It holds more than last year's SD card. And sometimes that news was we would leak gadgets. I think Engadget leaked the first Xbox. We leaked dozens of Android phones over the years. And so we would get these tips and a lot of them would be fake. A lot of them would be mock-ups or Photoshop. They were much easier to tell when things were bad Photoshop back then. But I got this picture right before the iPad came out, like the morning the iPad was coming out. I think in the post, it says 13 hours before the keynote was supposed to start. And it was a picture of a development table with an iPad on it.

10:06It was just sitting there with like the screen. and I remember I had this conversation with Josh Topolsky and the rest of our team. I was like, I think I have a picture of the iPad. And, you know, it was like 13 hours. The stakes are very low. So we're going to run it. Like, this is just exciting. Like, we think it's real. Here it is. And then over time, it got confirmed. Gizmodo matched it. This is like hot stuff, right? And then later that same year, around the iPhone 4 time, someone pinged and was like, you know, you've had a picture of the iPhone 4 this entire time. You just didn't notice.

10:35You were so focused on the iPad. you didn't notice it in the background is the iPhone 4. And Apple never said anything. They never demanded the picture come down because no one noticed. And I think they realized it's better to not call attention to this. Absolutely crazy. Yeah, yeah. So anyway, so this one kind of comes and goes. The iPhone 4 is just live on the internet and no one notices. And then April 19th, 2010, Gizmodo, out of nowhere, publishes a story. And it's by Jason Chen and Jesus Diaz. and it says the lead of it is you are looking at Apple's next iPhone. It was found lost in a bar in Redwood City, camouflaged to look like an iPhone 3GS.

11:13We got it. We disassembled it. It's the real thing. And here are all the details. So they showed off a bunch of new features that this thing would have. It was going to have a front facing camera. It was going to have a larger lens on the back. It was going to have a camera flash, a better display. It was going to split the buttons for volume, which I remember people being really excited about instead of the rocker. But the big thing was, this thing was a big design change. It had a flat back. It had the aluminum border around the outside. It was just like squarer and sharper and nicer. And it was the design in particular that made everybody both in and out of Gizmodo wonder if this was the real thing.

11:45Yeah. And so immediately this thing like causes like a crazy firestorm all over the internet, right? Do you remember the day these stories came out? What was this like? Oh, it was crazy. Because first of all, again, we're in ferocious competition with Gizmodo. So we lost. So what are we going to do? We're just going to talk shit about their story. like I don't know how else to explain that like losing newsroom does nothing except throw cold water on the scoop that someone else got so like is this real could this be real like how will the antennas work was a big conversation and then you know we've got to cover it so then we write post after post there's like social media fighting going on about all of this like you would do and then it the turn and you mentioned this in the lead out story they had disassembled the phone and whatever weird code of gadget blogger honor existed we we knew that they had gone too far we absolutely knew that they had gone too far and then we also started hearing that apple was furious about this right absolutely furious and then we're going back through our emails uh and just seeing like did we miss this how do we lose and we realized that we'd been offered the phone and we we just missed it.

12:58And then we'd heard later that Steve Jobs had called the CEO of AOL, where we worked, and said, you are not going to touch this. Oh, wow. And so, there was just some in the background, it became very evident that Apple was furious about this. Yeah, it got publicly confirmed that this was real very quickly. John Gruber at Daring Fireball posted something right afterwards being like, yes, I have heard that there is a phone missing that they are trying desperately to get back. And it's like, well, two and two. What was your day like? that day? Well, it wasn't something I was going to write about, to be honest.

13:31I think the Wall Street Journal, where I worked at the time, had a had a beat reporter covering Apple who might have it might have might have written about it. I haven't gone back and checked. But as I recall it, the first stories, or at least rumors, were that Gizmodo had stolen this phone in this bar. And eventually, it turned out that the Apple employee had left it there, and the Gizmodo person had picked it up. And I think that's an ethical issue, a journalism ethical issue. So you're right. Steve Jobs was utterly furious about it for a few reasons, one of which was his insane devotion to secrecy.

14:27And the other was they wanted to control the timing of revealing things. They always did. So I get a call from him during this one day. And I think we spent about an hour on the phone arguing. He said, I'm going to sue these bastards. I'm, you know, I've reported it to the police, but I'm going to sue them. I'm going to pursue criminal charges, blah, blah, blah. And I said, look, I sympathize with your situation, but that would be a terrible idea. That would be a terrible idea in terms of, you know, freedom of the press. And I went through all the stuff about how freedom of the press covers even things you find repulsive and you don't like.

15:23And if you don't adhere to it in those cases, you can't adhere to it in the more noble cases. cases. And, um, you know, he would, he, during the hour, he wavered a little back and forth and, but I failed. I mean, I, I failed to convince him. He was just rip shit about it. And, um, I don't think I knew that you'd gone to, to bat for the gadget blogs during this time. Well, This is like amazing to hear. Yeah, well, I mean, I read the gadget blogs. I didn't always trust the gadget blogs, to be honest. I mean, you've met Neelai. That was the right call. Well, I hadn't met Neelai, I don't think, back then.

16:09But Neelai is a different – I mean, you know, he's an excellent journalist. He does not – his job is not leaks. But the point is, I felt strongly that you had to go to bat for them, even though I said to Jobs, and I believe this, I think I said it to you a few minutes ago, this was not good journalistic ethics. Gizmodo should have given the phone back. This is, I think, the most interesting piece of this puzzle, right? How they acquired the phone and then what they did with it are two separate problems. And looking back on it, the culture of Gizmodo was the culture of Gawker, which is maybe a whole other episode of a whole different show.

16:54But they were definitely the faster, looser, more aggressive. Gawker is a company style itself is much less ethical. So let me just run through what actually did happen here. And I think over time we figured out what seems to be more or less the correct sequence of events here. So it starts almost a month before this story comes out in March when a software engineer at Apple who's working on the phone call capabilities of the phone is at a bar in Redwood City. It was his birthday. We learned later. He leaves the phone on a bar stool and the person next to him picks up the phone, waits a while to see if he's going to come back looking for it, tries to get the phone to work.

17:33It crashes a bunch, ends up just like taking the phone with him and going home. The next morning wakes up, sees that this phone is actually not a 3GS. It's something else disguised to look like a 3GS and discovers it's a completely different phone. so this this person then what what they say is that they then called apple and tried to get a support person to understand what had happened and tried to give the phone back and couldn't like couldn't get someone to tell them what to do with this phone um yeah and then in a strange turn from that decision starts emailing tech bloggers asking for money um and so what ends up happening is gizmodo pays five thousand dollars in cash for the phone which is another thing we would have never done like this what i mean like i don't want to do journalism ethics too much here but like there are choices they made that sure as competitors we were sometimes jealous yeah like we don't pay for tips is just a thing we would don't do and gawker as a company did right and so so yeah so gizmodo ends up paying cash for it and this ends up being a part of the story right because it's it's the the buying of something changes the nature of the something right and uh giz said at the time they weren't even sure it was the real thing they it was like it it seemed plausible that this was an actual leaked unannounced iphone but they weren't sure um which is why they did things like disassemble it and one of the things that convinced them it was the real thing was that there was i forget which part but there was a part in it stamped with apple's logo and that's the sort of thing that it's like no one who is faking this thing is going to go to the lengths of of stamping apple's logo onto the internals of the device which is famously a thing that apple did right this is the like paint both sides of the fence company that cared deeply about the way the internals were organized.

19:19So like, those are the things that are like, okay, this is, it's now clear to us that this is real. And they post the thing. And it came with a very short and very 2010 era video. Can I just play this video for you very quickly? Yes. It's a delight. This comes out when Giz first leaks the iPhone. Hey, I'm Jason Chen. This is the new iPhone. Here are some of the new features. You have the front camera, which is finally there. The two volume buttons are now separate. The whole outside is metallic instead of plastic. The bottom docked connector is the same. The SIM slot has moved from the top to the side.

20:03And when you pop it out, it's a micro SIM. The back is flush. So this is like, again, I just, I play this to reiterate the point that this was like, every single detail of this was a huge deal. Yeah. Because this phone was brand new and also nothing like this had ever happened before. Like Apple was famous for its secrecy. Apple stuff didn't leak. This was like a completely new experience. I want to say your boy leaked the iPad. Come on now. Sure. You had a picture of it. That's true. That's kudos. You did leak the iPad. But this was just like, I had forgotten until I went back and reread all these stories how big a deal this was.

20:45Huge deal. Gizmodo ends up running a separate story just debunking everybody's conspiracy theories about it. One was that it was an Apple plant, that Apple was like strategically leaking its own iPhone, which was like - Oh, we got this all the time. Straightforwardly, insane. This is the most common accusation of them all. Like, no, that's very simple. There's a line from Joel Johnson wrote a story for Gizmodo and he said, there had been some that questioned why we ran our story on the same day the HTC Incredible Reviews hit the stream. Sure, yeah, yeah, that's the one. So this is the conspiracy theories.

21:16Apple is doing this to take away from the shine of the HTC incredible. The HTC incredible. It's amazing. Which was incredible. Yeah, incredibly bad, Walt. He says, here's why, because it was a Monday. Good news day. If you really think Apple cares so much about mucking with the release of yet another Android phone that they'd screw up an iPhone launch, you've got an out-of-kilter conception of Apple's fear of Google. I think that is largely correct. So this becomes a huge thing. people start writing stories like, is this the end of an app of an Apple era? Is Apple going to be a whole different company after this?

21:50This just becomes a whole thing. And then it turns into a whole long investigation that I don't really want to get into. But Jason Chen's home eventually gets raided. The San Mateo County police gets involved. This becomes a sort of long and messy legal battle that sort of largely recedes from the purposes of this episode, but goes on for a very long time. And Walt, to your point, Steve and Apple decided to go after this thing. Like this was not given the choice to just kind of live and let live. They chose very deliberately not to. Despite my genius arguments. Wait, can I say just like one thing about that?

22:25Again, over time, my two great competitors at Gizmodo, like on the we're going to write about SD cards faster than the next guy, were Matt Buchanan and John Herman. I'm friends with them. Brian Lamb was the editor of Gizmodo at that time. He is living his best life in Hawaii woodworking. He founded the Wirecutter after all of this. Brian made the choice. And I'm just saying this out of love. Like, these are all people I care about and respect and I'm very friendly with. Brian made the choice to try to bribe Steve Jobs. And it was just such a mistake. Like, from the outside, even in real time, we're like, what are you doing, man?

23:05He wrote a blog post, basically. He was like, here's a letter I sent to Steve Jobs. And he was like, hey, we'll give you your phone back. But you've been so testy and aggressive to us that we'll only do it if you're nice to us and invite us to your events again. And there was one other condition. Jobs had to acknowledge that it was Apple's phone. Yeah. He needed to give the win. Yeah. And it was like, you know, the other way to have played this was to publish the pictures of the phone, say you have it, make your video, and then give the thing back, which would have absolutely confirmed that it was Apple's phone, right?

23:39I think this would have come to nothing. But the aggression to not only disassemble it, but then to say, we are only giving you this back upon all these conditions, including the last one, which is you cave and say it was real. Man, I was like, you're all going to jail. Like, Steve Jobs is going to build you a beautiful white in glass jail and put you in it because he's never going to agree to this. I mean, maybe it would have worked with some other tech executives, but Steve Jobs was pugnacious and he had a hot temper. He was already furious. And it was crazy for them to think they could do that.

24:25It was just crazy. Yeah. Yeah, I agree. And so I think, to Brian Lamb's credit, he wound up writing a story about a year later where he said basically exactly what you said, Eli. He said, the scoop was big, people loved it. If I could do it again, I'd do the first story about the phone again. But I probably would have given the phone back without asking for the letter, and I would have done the story about the engineer who lost it with more compassion and without naming him. Yep. I think that is the correct outcome. And I think we all sort of learned that lesson together. Yeah. I mean, this is a class of people that was coming up together, it was competing, you know, to, to whatever extent Walt wants to pretend I'm a good journalist.

25:00Now it's like, Oh, these are the less, like, these are the scars, right? Right. Like an entire industry sort of like gained these scars together and the boundaries of what you should and shouldn't do, I think changed because of the iPhone four. Yeah, I agree. Okay. And then Walt, before we get off this story entirely, I do, I want to go back to the D conference that you, you were talking about a few minutes ago, because you, you interviewed Steve jobs at the D conference that year and you talked a bunch about this um and i have i have a i have just a short clip i want to play because i think i think it's relevant to kind of the piece of this that we're talking about um and then i want to know just how you remember this whole ordeal uh but here let me just play this bit for you first when this whole thing with gizmodo happened i got a lot of advice from people that said, you've got to just let it slide.

25:56And I thought deeply about this and I ended up concluding that the worst thing that could possibly happen as we get big and we get a little more influence in the world is if we change our core values and start letting it slide. I can't do that. I'd rather quit. Well, what do you what do you remember about how this interview felt? I remember thinking that I was quite surprised, at least at the moment, not so much after I thought about it, that he identified the core values of Apple really as being secrecy and protection of IP. Really, that's what he was doing. And when he started talking about core values, I wasn't sure where he was going.

26:51I had had this conversation with him. But so I so I knew, you know, the freedom of the press thing wasn't going to work, particularly with a blog. But I was surprised that he said he would rather quit than, you know, lose essentially the element of surprise. Because really, he wasn't going to lose IP from this. And I mean, it was just a question of timing and taking away his opportunity to be the one to announce it. You could tell he just felt burned in a bunch of different ways by the whole experience. All right. So let's let's pause here and take a break. And then we're going to go back and we're going to launch this damn phone into existence.

27:46We'll be right back.

27:50All right, we're back. It is June 24th, 2010. And Steve Jobs gets to finally launch the phone on his own terms. He did a thing that in retrospect actually surprises me, which is he kind of like sideways acknowledged that people had seen this before, that it had leaked. It was a rare sort of out of the reality distortion field moment. but it also, it played big. Let me play you this very short clip from the actual intro that I just very much enjoy. This is, he starts out by saying, you know, it's the best iPhone in the history of iPhones, whatever. And then he says this. Now, stop me if you've already seen this.

28:43Believe me. You ain't seen it. You've got to see this thing in person. It is one of the most beautiful designs you've ever seen. Steve Jobs is very good at this in general. And that was one of, I think, Steve Jobs' best. The Stop Me If You've Seen This, Trust Me, You Ain't Seen It, is just, like, it's very good. We've lost this. Yes. As a culture, as a society. Truly. And it humanized him. And he did a lot of things to humanize himself. But, I mean, you can see that the audience took it as a joke and laughed and clapped. At the same time, the FBI is breaking down Jason Chen's story. By the way, the conceit of that structure is it's not real until I show it to you, which is – like, only Steve Jobs in this universe gets to pull that off.

29:30Like, if Mark Zuckerberg is like, you haven't seen the new Instagram until I show it. You're like, okay, Mark. Sure, whatever. Is it more goggles? Did you make more VR goggles, Mark? Good job, buddy. Like, does it have legs yet? But Jobs got to pull it off because he had the history. He'd done it enough times that he could deliver that. And just watching it back, it is hard to imagine a character who can do that today. Yes, I totally agree. No, there is nobody. No, I think that's right. So he shows off the iPhone 4. This was, fun fact, the last time an iPhone was launched at the June event. It's only a slightly fun fact, but there it is.

Read the full transcript

30:07They moved to the fall release schedule right after this one. this is also when they started calling it iOS this is iOS 4 so like kind of a new idea about how we're going to do iPhone stuff here we actually have the iPhone 4 right here the most beautiful phone ever made if you'd like to hold it and have feelings about it well we're going to talk about holding it soon I'm sure oh sure yes we are easily the most beautiful although this is running iOS 7 so yeah it's not it's not quite the same it's not quite the same experience but so the iPhone 4 was just to refresh your memory a little bit about it the new design was the thing as we've talked about but there was actually like a lot of new stuff about this It was the thinnest smartphone in the world at the time.

30:40It had the A4 chip, which was the first app custom Apple Silicon in the iPhone. Look at this. Look at what I'm saying. This is my 17 Pro Max. Look at this. It's like two iPhone 4s. This is nonsense. It's outrageous. It's smaller than the like cell window on the back of my 17 Pro Max. That's great. So this was the first time custom Apple Silicon had shown up in an iPhone. It had shown up in the iPad earlier in the same year. but this was like a big chip move for Apple to make this phone. The A4. The A4. It had the retina display. It had a front facing camera and it could do FaceTime. It had a five megapixel rear camera that was a big improvement over what it had before.

31:20Battery life was still measured in talk time, which is a fact that I just find adorable. That's true. But this one had 40 % more than the previous one. So you could talk on the phone because that's apparently what people did. Even though ironically, Walt, as you point out in your review of this phone, the single worst thing about the iPhone was making phone calls with it. But anyway, it also, this was the first iPhone that foreshadowing for a thing to come here in a little bit worked on CDMA networks. So this is like, this is actually, whether you like this phone the most or not, kind of a like step change in a bunch of directions for Apple in terms of like how it makes the iPhone and what the iPhone is.

32:02Well, that's what I meant about how it set the template. I think seminal is exactly the right word for it. And it was seminal. Part of it was the design, which despite that size difference Neelai just showed, and I remember saying the screen was the same size, but it was considerably thinner. It was actually not lighter than the 3GS. Right. It's a pretty serious piece of equipment. Yeah. Yeah, they put a bigger battery in than the 3GS had. And I think that they could have made it lighter, but they took the opportunity to put a bigger battery in. They sold 1.7 million of them in the first three days.

32:44Jobs called it the most successful product launch in Apple's history. The reviews were like universally great, except for one thing. Like this is about as consistent a set of reviews for a product as I can ever remember. Everybody said, like, Walt, I'll quote you to you. You said, I'd say that Apple has built a beautiful smartphone that works well, adds impressive new features, and is still overall the best device in its class. And then you wrote, like, three paragraphs about how much you hated AT &T. And this is a theme. Like, David Pogue, who was then reviewing stuff for The New York Times, also loved the phone, also had network issues.

33:21Ed Big, who was writing for USA Today, also loved the phone, also had network issues. Josh Sapolsky, writing for Engadget, also loved the phone, also had network issues. Like this was the thing. It was very clear that this was a great phone, completely hamstrung by the network that it was working on. I also, in that column and in a number of subsequent columns or previous columns, said you definitely want this, but you should not buy it unless you're certain that you have reasonable AT &T coverage because otherwise, forget it. Yeah, yeah, it was a brick without good AT &T coverage in a very real way.

34:03And so again, this thing is like doing super well. People are really excited about it. AT &T is a disaster. And then drama number two hits almost immediately. Like within a few days of this phone starting to ship to people, a bunch of people start to notice the same thing, which is that if you hold the phone in your hand with your hand covering the bottom left corner of it, so basically if you sort of nestle it into the palm of your left hand, is generally what people were doing, your reception starts to die. And you can sort of watch it tick down, bar by bar by bar. This becomes a thing people start making videos about, people start talking about on nascent social media platforms.

34:48Here's just one video that I enjoyed very much that I think is, again, a very on-brand and of the moment YouTube video that actually did pretty well. Pick it up. I'm going to hold it in the same direction and just slightly elevated, but my hands are wrapped around the sides of the iPhone. And as I do that, you can see the bars begin to decrease one after another. Oh my God, I have like a physical memory of this video. Yeah, right? And you can see up in the, it's got the reception in the top left corner and it just ticks down. Yep, bar after bar after bar. So this, if memory serves, like almost immediately goes from a thing a couple of people have noticed to like full-blown fiasco.

35:41So the gadget logs, which again was my universe at the time, we're gonna cover every inch of this, right? The iPhone 4 is out. It's the thing that everyone's talking about. We're going to publish every video of everyone trying to make the signal drop when you hold it. We're going to test holding it ourselves. You know, our comments are all lit up. You know, the design of the phone was new. The antenna was incorporated into that outer band. There's a million stories about how Apple's sense of design has gotten over, you know, traditional wireless engineering. You got your Nokia fanboys and Motorola fanboys in the comments being like, the real cell phone companies would never let this happen.

36:19I mean, this was, at least in our corner of the universe, as big a story as could exist. The thing that really surprised me is that it broke out. Yes. And it really did. It broke out into the mainstream. And this is a thing I always think about is when does a gadget story hit the local news? And I lived in Chicago at the time. And, like, when does ABC7 in Chicago start covering gadgets? Like, you know something is going to go sideways. Right? You know, something else has happened and the story will take on a different shape. And it's always that's the that's the symbol to me. Right. When is the local news decide this is important enough?

36:56And the iPhone 4 antenna hit the local news in like two hours. I don't think there's been a gadget story like it ever since where it immediately went to Steve Jobs's baby has a problem. Yes. No, that's I think that's exactly right. One thing I very much enjoyed about this is I think one of the the moment that helped it break out was somebody sent Steve Jobs an email basically being like, this is a problem. Are you aware of it? And Jobs replies and he says, not you're holding it wrong, which is how everybody remembers. This is like a weird Mandela effect thing. He doesn't say you're he never says, as far as I can tell, you're holding it wrong.

37:36What he says is just avoid holding it that way. and this becomes like an admission of guilt right because he's saying it happens yeah it is broken just don't don't hold it like that and and so everybody takes this and this pours so much more fuel on the fire that all of a sudden it's like okay this is not an isolated incident you've you've now acknowledged this is when it gets the problem and this is when it becomes antenna gate and once it has the name it's all over it's a great as soon as it becomes a gate like what are you what are It's out of hand. I do feel like this like slightly diminishes both the actual events and the history and legacy of Watergate.

38:13But it was intended. Yes. And it got the name because he sent that email. So Steve Jobs, basically like three weeks after the phone launches, ends up giving a press conference to address this, which is like unheard of. He flew back from a vacation in Hawaii and this was one year before he died. He was very sick. interesting he was very sick in fact the first time i saw the ipad which neil i leaked but the first time i saw it i i had to go to his house and see it in his living room because he was so sick that he he wasn't uh consistently going into the office and he still had it covered by the way in in a gray cloth on his coffee table and he just pulled it out.

39:03But anyway, so he was sick. He was in Hawaii, presumably to try to get better. I don't know. And he flew back and did that press conference. And he was, I can't describe this press conference as anything other than just like a 20 minute exercise in passive aggression. I was there. It was aggression, aggression. That's fair. I agree. It was just aggression, aggression. You're right. I agree. I was in there. Josh Chpalski and I were in that room together. Yeah. Walt, I bet you were there. And he was just like, you idiots. Yeah. All the phones do this. And then he showed us all the phones from all of his competitors attenuating their signal when you held it anywhere near the antenna.

39:43Yeah. And he was like, did you even check? I checked. Here's all the phones. All the phones are doing this. And by the way, they ran that video or they made a more cohesive video showing all the other major phones doing this, which they somehow, I don't think it was a TV ad, but they put it out into the world for about two days and then it went away. I forgot about that. That's really funny. Yeah, because it wanted everybody to see it. They wanted this idea. But it was incredibly convincing. It didn't let them off the hook totally because none of these other phones had external antennas where, you know, you could block it.

40:23You couldn't attenuate it, but you were attenuating an internal antenna by pressing on the outside. Wait a minute. Let me just play you a short clip from it just so you can get the vibes. We started getting some reports of people having issues with the antenna system, which is a very advanced new antenna system. And the problems they were saying, obviously Gizmodo put their video on the web, people were touching, X marks the spot here, and they were seeing a large drop in bars. And this has been since dubbed Antenagate. So, we heard about this not long after we started shipping, just 22 days ago from today.

41:11And so we've been working our butts off for the last 22 days to understand what the real issues are here. Once again, I would just like to say to every tech executive out there, they listen to our show, they pay attention to us, they certainly listen to Walt. Walt, if you could underline this message for me, that'd be great. If they could start talking like regular people and say we've been working our butts off a little more often, I think we'd all be better off. But so Jobs ends up, I think, I agree with you, Walt, that he ends up making a very convincing case that this is like a normal thing that happens to a lot of phones.

41:42And then he offers two actual reasons that this is happening, maybe more to Apple than to most other phones. One is, we have sold a lot of phones and nobody else cares. Which is a very funny and iPhone-y way to think about the world. I think they said like 0.1 % of the calls to Apple support were about this. Yeah. But then he offers two things about the device that I thought were really interesting. One, and he says in that clip, X marks the spot. The thing that Apple did is show you where the antenna is in a way that a lot of phones didn't. And it's a phone you touch and move around, and they both put it in the wrong place and showed you where it was for it to be in your hand.

42:23I think it was the seam between two antennas. I don't know if it was the Wi-Fi antenna and the phone antenna, but it was a seam between them. Yeah. And then he also blamed, as you were just talking about, well, the algorithm that determines how many bars Apple shows at any given time. And you'll notice that in that clip you played, he said people have been noticing that the bars are increasing. He did not say people have been noticing that the calls are dropping more. Right. But I went back and reread my column just as you did. And in my tests, I did find the bars dropping more on the new phone in certain places, the usual dead spots I knew about around my area.

43:18But it was the bars. I mean, it wasn't necessarily the cause. Right. And I think I yeah, it was very funny going back to this because I find myself basically completely thinking Steve Jobs was right because they issued the software change to change the bars and they offer these free bumper cases to everybody. Because if you had a case on your phone, it didn't like conduct electricity on your hand the same way. And it more or less solved the problem. So they're like, we'll give you he very passive aggressively says, we'll give you a refund if you want it. Yeah. knowing full well nobody was going to take Apple up on this, but then offers free bumper cases to everybody who has an iPhone 4, but is clearly just so enraged that this is a scandal at all.

44:01So at the back end of this presentation, he does the presentation, he makes this offer. He then took the press into Apple's wireless testing rooms at the Apple office. So a really interesting thing about that video you just showed is the spaceship had not yet been built. Right. And that room that he was in was tiny. That theater at Infinite Loop, I don't know if you remember this. It was teeny tiny. It was called Town Hall. Town Hall. It was teeny tiny. It was tiny. And there was an even tinier one called the Piano Bar, like right down the way. I never was in the Piano Bar. And they would do events in these tiny rooms.

44:34And so he was talking to a room of, I don't know, maybe 200 people that were right on top of him. Like we were right there. There was no distance the way there is at Apple Park or in the big theater or on the internet now. And then we all were taken to like, look at the wireless testing facility. Cause they're like, look, we tried hard. We're better at this than you. And what they came up with was the bars are confusing you and here's a bumper. Shut up. And I think they added a bar. I think they went from four bars to five or three bars to four. It seems very clear that they changed the algorithm to just have more bars.

45:10Yeah. Yeah. And he even said, we've been doing this wrong the whole time. Yeah. Yeah. we have screwed up the bar thing, but now we're fixing it. But what I want to highlight is the extent to which this wasn't like a presentation the way people perceive Apple events to be presentations now. It wasn't like Tim Cook swooping around in CGI being like, you will have a new iPad to millions of people. It was Steve Jobs basically like this far away from you being like, shut up.

45:47he was like just telling this group of people that they were going to get over it yeah and here's how we were going to get over it and it's that does not happen anymore it also worked super well it worked it worked it worked perfectly the scandal just immediately went away yeah like immediately went away it's crazy uh but anyway so yeah so they they offer the bumper cases they They issue this off-tar change and it just absolutely, antenna gate just disappears. And my memory of it had been that this was like an actual scandal and it just wasn't. It was like 10 days of everybody being like, oh my God.

46:23And then Steve Jobs was like, shut up. And everybody just did. And this goes down in the various biographies and the oral histories of all the Steve Jobs moments. This, I think, is in, among the people who knew him, who've talked about it, this is one of his finest moments that he was like, I'm going to come back. I think he brought his son with him to all the meetings. His son was very young. He's like, I want him to see how I do this. And he's like, I'm going to shut this down. And then his ability to tell a story and make good, because he did make good. He did offer the refunds as passive-aggressively as he offered the refunds.

46:57He offered the refunds. He said, we're going to do the bumper. But he told the story of what the problem was, how Apple was going to solve it, and why you were stupid. And everyone was like, yep, master storyteller Steve Jobs has done it again in a way that I think no other company, no other tech executive has ever really been able to do. He did. And I was surprised. I know there was a lot of news coverage, even on the local station in Chicago, but and other local stations. But when I went back and read not only my own review, but the Gadget review and the Times review and all those other reviews, people hardly ever mentioned having any lesser bar i i mentioned it mine was one graph uh much less than what i wrote about facetime for instance yeah and i said it's a bug apple couldn't explain it but they say they're going to fix it and the bug was the bars right not the cause.

47:58As it turned out, it was like even, it was very funny going back and watching this press conference because it sounds like shenanigans to just be like, no, it's not a real problem. We're just going to fix how many bars it shows. That'll make it go away. But it turns out that did in fact make it go away. But the Verizon piece is the last turn of this story because Antenna Gate blows over. The phone keeps selling super well. This winds up being a huge success. Like after all of this chaos, the iPhone 4 was a wildly successful iPhone. but the biggest last turn was in January of the next year so we're into 2011 when Verizon starts selling the iPhone for the first time and Verizon ran a Super Bowl ad advertising that it was getting the iPhone and I have that ad for you and I'm going to play it because it's hilarious

48:51it's just shadowy pictures of the iPhone it's beautiful it's intelligent it is beautiful even genius but does your network work yes i can hear you now this is america's largest and most reliable network horizon built so you can rule the air this is just an attack out against at &t that's all this is it's fabulous and they used that guy who was the symbol of their other ads yeah so that even before they said the word verizon you immediately knew this was a verizon ad yep it worked super well uh as it turns out the verizon and apple had been negotiating to do something since 2008 so it's like the apple was desperately ready to get out of this exclusivity deal and jumped it as far as i I can tell the first moment it was able to.

49:50Well, because Verizon was the other biggest company. There's a sequence of events that happened starting around this time where every quarter Apple sells more iPhones than had ever been previously considered. And it's because they were just lighting up new carriers in new countries. Yep. And eventually, like some smart analysts is like, they're running out of countries. Right. Like this growth will stop because there's not just another China mobile. You can't just turn on another place. Yeah. They're like, they're going to have to go to Mars. But at this point, there was a long way to go on that road.

50:19There's a long way to go. And this is the beginning of the just sharp upward turn in iPhone 6. Yeah, totally. And so the other part I like about this is the Verizon iPhone also shipped with the personal hotspot feature for the first time, which is just another flex on AT &T. Not only can you come do things, come do more data on our network. Let's do this. Do you remember where they announced the Verizon iPhone? I don't. It was at CES. Of course. So Apple loves to upstage CES. and so in the middle of CS we're all in Vegas we're covering whatever Palm Pre 2 is happening whatever nonsense is going on and we get Apple invites and so everyone in Vegas gets on a plane and flies to San Francisco to I believe it was the Moscone Center go to a big press conference and Steve Jobs is like yeah same phone on a different hour also comes in white now and everyone's like that's it and this is the biggest story on all of our traffic charts everything in CS is like down here white iPhone 4 on Verizon is way up here The white iPhone 4 was sick, though.

51:16It never shipped. It looked so good. It looked really good, but the white iPhone 4 on Verizon did not ship. It took until the iPhone 4S. They couldn't figure it out. Yeah, they had some, they actually ended up giving a statement on the white one because it was such a thing. I wrote this down. It says, white models of Apple's new iPhone 4 have proven more challenging to manufacture than expected. And as a result, they will not be available until the second half of July. The availability of the more popular iPhone 4 black models is not affected. I love, shut up. I love them saying the iPhone 4 in black is more popular than the non-existent iPhone 4 in white.

51:51Don't look too hard at this. That's very good. Also, before it died, the iPhone 4 became the first iPhone to sell on Sprint. Yeah. Like, this was Apple opening up in a big way. And this was like, yet again, this is a seminal iPhone, right? This is the one. It escapes the confines. So, all right. So, this is basically where the iPhone 4 story ends. It ends up being, it's the most popular phone in the world until it's replaced by the iPhone 4S, which becomes the most popular phone in the world. Because they lit up more carriers. This is the beginning of that sequence. Apple is at the, like, truly, like, legendary run of phone growth is fully kicked off.

52:29We need to take a break, and then we're going to go back and we're going to answer the eight version history questions, including whether this thing gets into the Hall of Fame. All right, we're back. It's time for the version history questions. We ask the same eight questions about every product to see where it lands. The first question is, where does this thing belong on the time matrix? The time matrix is idea versus time. It belongs in one of four quadrants. Was it the right idea at the right time? Wrong idea at the wrong time. Where does this one belong? This is the easiest one. This is just the top right.

53:05Right idea, right time. There's no... Yeah, I 100 % agree. The only argument here is that AT &T was not ready. AT &T was not ready for sure. But yeah, I think the things this phone was doing, it did correctly and at the right time. We have not even talked about FaceTime, which Apple promised to open source and never did. I'm fully shocked that Apple didn't open source a hugely successful piece of software. All right, I think this one's easy. I think you're right. I think it's right idea, right time. Yeah, this is maybe the easiest one I've ever had. This phone just, it hit the way that it was supposed to hit.

53:42Best iPhone ever. Okay, so question number two, was this peak anything? And the first version of this was this peak iPhone. For as much as Apple wants to pretend that it changes the design of the iPhone ever so often, they haven't. They still look exactly like this. It's just much bigger now. They still make glass and metal sandwiches. This one also had a headphone jack, which makes it better than everyone that didn't have a headphone jack. You know, I don't want to say it, but it did have a headphone jack. This was a design object. When you look at, John Gruber says this a lot, when you look at the icons of phones out in the world, they look like iPhone 4s.

54:18Yes. This is what phones look like. You know, until folding phones hit whatever cultural moment they'll hit next, this is a phone. This is what a phone is. I actually prefer the size. Like, I think if phones never got big, like, maybe democracy would be safer. You know? Like, we might live in a different world. I would like that to be a crazier theory than it actually is. I'm just saying. Yeah, I think this is peak fun. This is that moment. Wait, peak... Let's bring this in a little. Peak phone shape is what you're saying. Peak phone design. Peak phone, everyone... There's no way this is peak phone.

55:02No. Well, okay, let me define peak phone. And I'm curious for Walt's perspective on this too. If you were in it at that moment, you knew it was happening. Like you could tell like, oh, things are changing now. People care about these phones in a way that they didn't before. And this one is beautiful and it's the one to have. And it is culturally important that this phone exists in a way that a new iPhone event does not feel like that anymore. I agree. Walt, what do you think about all this? Peak phone? I hate to agree with Nelai again, but I do. But I mean, I think we need to explain, and I hope we agree on this, peak means not necessarily the best.

55:47It means a moment where nothing that has come since has fundamentally changed the idea of the product. That's right. It's the spikiest spike in the chart, I think. Yeah. And I just everything Eli said is right. I mean, just to remind you, this changed the world in a way that the four didn't because nothing like this existed before. But you don't see any bulbous phones anymore. you just you know compared to the iphone 4 which i agree with nilai all the phones except the foldable ones which as far as i'm concerned might as well not exist in terms of people's use of them they look like the iphone 4 yeah they're they're they have i I mean, Apple certainly has glass on both sides.

56:56The flat phone, the corners, the whole thing, tiny changes. But really, if you looked at this today, if they brought this out today with all the current specs, but they design a bit. And the fact that it had FaceTime and a front camera. And a headphone jack. And the headphone jack. If Apple brought out a phone today with a headphone jack, instant. There are a bunch of iPhone mini fans out there who are just screaming with joy at this idea. And I would just tell you that the sales of the iPhone mini may put a damper on that theory, Walt. But I like where your head is. My wife still has an iPhone SE.

57:43That's what she likes. Fair enough. I do feel I should say out loud once before this episode ends that the iPhone 5 was a better phone. I just, I need to be on record having said that the iPhone 5 was a better phone. There's a lot of people who write the iPhone 5 was the ultimate iPhone because it was the one with the iPhone. I think it was the best iPhone that has ever been made. All right, question number three. If knowing everything we know now, if you could time travel back and be the person in charge of the iPhone team around the iPhone 4 launch, is there anything you would change to make the product more successful?

58:13One I will offer you is move the antennas? Would it have mattered? Which they did with the FN4S. Yeah. They did redesign the antennas. And there is some history that Johnny Ives and Steve Jobs wanted the antennas to look like this and the wireless engineers at Apple told them this would be a problem in the design one over the engineers, which is a very common Apple thing. So I think that's the one. Okay. I would have open-sourced FaceTime. Open-sourced FaceTime? Yeah. You're like, shut up. I wouldn't have open-sourced FaceTime. Neither would Apple. Well, look, if I was the head of the iPhone team at any point in history, it would have been a disaster.

58:53So just to clear that up. Sure. But, yeah, the one thing I would have done was listen to the engineers, if Neelah is right, about their objections. And I wouldn't have, no matter how beautiful it was, and I've already said I considered it part of the beauty of the thing, I would have put it inside or done something different. Maybe I would have had one of the antennas as the outside bar so there wouldn't have been that seam and the other antenna inside. Whatever would have spared them this issue, which I agree with you, turned out to be basically a blip. The only other one I could think of is would I have tried to find a way to sell it like day and date on Verizon and have this be all one launch?

59:46Like we have this new iPhone and it is available now to everybody on Verizon, Sprint, and AT &T. I don't know if that makes a difference. That's a business decision, not an engineering or a design decision. That's true. And they obviously were working with Verizon. Verizon had already caved on who gets to control the phone because this was only, what, six months? but um uh in a way it gave them another opportunity to surprise everyone and and jack up iphone sales yeah they got to upstage ces yeah that's a victory that's probably i think they had some like timing with the at &t contract that they had to overcome right yeah yeah okay all right so question number four um will the youth ever make it cool again could the iphone 4 have a retro nostalgia moment.

1:00:43I do love this phone. I'm not going to lie. Like everyone in the office who has picked up this phone since we got it is immediately like phones should be like this again. Yeah. Bring this back. I mean, this is one of those things where the revealed preferences of people say much more than the things they actually say. Yes. Everyone says they want this phone and then everyone has the biggest phone. Big ass phones. Yeah. Not me. There you go. What do you have? What's your daily driver? I have never bought the big ass phone. I always have a standard phone. and I just like the feel of it better. It fits in my pockets better.

1:01:17So I have a 16 Pro right now because I no longer upgrade every year because I'm a poor pensioner. And it's because we're not paying you. I get it. Yeah. I'm sending you a theme here. Question number five. What feature, I fear this one's going to be very easy as we all look at this phone for two seconds. What feature of this device would you lift off of it and put onto current versions? The answer is the headphone jack. The answer is the headphone jack. The headphone jack. What's funny is there aren't all that many options because this actually originated so many things that are still in so many modern smartphones.

1:01:58Yeah. That like, I think the only two you could plausibly choose are the screen size and the headphone jack. And to me, the headphone jack is like the clear choice. Yeah, it's obviously a headphone jack. 100%. Okay. Yeah. All right. So now we have the three. I do want to point out that I have been, over time, extraordinarily vindicated about the headphone jack thing. You have. You've been annoying about it, but you've been right, which is the Neelai Patel special, I would say. Did you know I was right? It's nice to meet you. Now we have the three version history Hall of Fame questions. And, Walt, just so you know, we decide at the end of every episode whether something makes it into the version history Hall of Fame.

1:02:34And in order to get in, it has to satisfy three criteria. Criteria number one, did this product do something truly new? Yes. What? It created the phone as a cultural object in this specific way. And FaceTime. I don't think you can look aside FaceTime. I think FaceTime is the more credible argument of the two. Like the one is kind of squishy. It made FaceTime is more plausible. but like something truly the first iPhone did something truly new. Sure. This is mostly in that lineage to me. Well, what do you think? Is there something truly new here for you? Two things, both of which we've all mentioned or I've mentioned at least one of them, which is FaceTime, obviously.

1:03:25And I devoted a big chunk of my review to that. and uh then the template idea this is this is belongs in your hall of fame because this set the template in order to be hall of fame worthy this would have to be one of probably two iphones that belongs the only one it's the first one in this one i actually don't think you can make a case for any others really yep well do you agree with that if we're talking hall of fame yeah i I mean, I can make a case that newer iPhones are better. I think they are better. But Hall of Fame, because of that template thing and because of FaceTime, Hall of Fame. Okay, all right.

1:04:08Well, that's criteria number one. Criteria number two, was it either remarkably good or remarkably bad? And this one, I actually think, I think you can make a case that it is neither one. Yeah. And that actually, in fact, this thing is going to miss out on the Hall of Fame because its networking was bad. Like AT &T might kill this phone from the Hall of Fame. But it was on Verizon. Eventually. But still, it was the iPhone 4. It was on Verizon. No, it was. You're right. But even then, it only had 3G. You can't. I'm kidding. But I think. Being like the HTC Incredible keeps the iPhone 4 out of the Hall of Fame is brutal.

1:04:47This phone was very good. There's no question about that. But was it remarkable in that sense, even at the time? Yes, I'm going to say remarkably good. I think the design of this phone, the idea that a tech product could be this beautiful, could connect to the lineage of other extraordinarily high design, expensive devices like Leica cameras, but be mass market that had never existed before. That's all Steve Jobs. Like whatever legacy he had, that's the real legacy, right? Is you're going to care about design because I'm going to make you. and I'm going to do it in the most mass market way possible.

1:05:22That's the iPhone, really. There's nothing else. Nothing else was in the ballpark for years. All right. And then Hall of Fame criteria number three is, did it have a lasting impact? Yeah. I mean, that's the whole episode is about its lasting impact. So what I wonder in the frame of impact is, this was clearly the first of lots of things. But did it change the curve of anything because of its existence. Do you know what I mean? I think if Apple had put out an iPhone 4 that looked like the iPhone 3GS, no other manufacturer ever steps up its game to make aluminum and glass phones. It just simply does not happen, right?

1:06:05If Apple doesn't push forward, we're going to really care about the camera. And they really cared about the camera. I remember Phil Schiller talking about the camera on this phone in the 4S. Yeah. This is when they really started to care about the camera. And by the time they got to the sixth is when they started doing shot on iPhone. This is a very compressed period of time to Apple go from, oh, we threw a camera on the first iPhone and it looks like a potato to we really care about this camera, right? Instagram launches a few months after this phone does. Yeah, like there's just a moment in time where Apple, you know, we keep calling it the template, but the template is defined by how much Apple cares, right?

1:06:44They care about the way this phone looks. They care about how it's built. They unfortunately care about how the antenna works to its own detriment. They care about the camera, which I think is the lasting impact of the smartphone is cameras. I just don't think the rest of the industry does that without Apple pushing. I agree. I was surprised to see this in my review when I went back of the iPhone 4. I noted that, you know, there's this and that about the photos, but the videos are way better than anyone else's. And to this day, their videos are better than anyone else's, I think. And so, yeah, it's a Hall of Famer.

1:07:28I'm not going to lie. This feels bad to me. Like, all of your points are right, but inducting just the iPhone 4 feels insane. but I have no successful counter arguments to this. I'm telling you the only thing I think it might fail is I think it might not have been remarkably good. I think it was remarkably good. What I'm realizing is going forward on version history we're going to have to start doing many worse gadgets just so not as many things get in. We got to stop doing bangers here on version history. Yeah. We need some garbage. I think I'm okay. I think this one gets in. All right. Well, can I say in my defense in the Walter Isaacson book that Steve Jobs biography the authorized biography, the title of the chapter about Intenegate is called Design vs.

1:08:12Engineering. I didn't just pull this out of a hat. Oh, it makes perfect sense. Completely perfect sense. I'm not just a good journalist. I'm a good writer of book reports. I'm a good reader of other available journalism. We're very excited for you. All right, we are done here. Thank you. Thank you, Walt. And thank you, Nili. This has been a tremendous amount of fun. Thank you to everybody for watching and listening. If you want to support all of this that we're doing so that we can pay Walt for this next time, for the love of God, subscribe to The Verge. It's a good website. We're out here. We just need to buy more iPhones on eBay so we can keep seeing if they're in a good.

1:08:46We will be back soon with much more Version History. We'll see you then. Version History is a production of The Verge and the Vox Media Podcast Network. It's produced by Victoria Barrios, River Branton, Eric Gomez, Owen Grove, Chris Gereza, Brandon Kiefer, Travis Larchuk, Andrew Marino, and Alex Parkin. Our editorial director is Kevin McShane. studio support from Matthew Heffron our theme music is composed by Brandon McFarland be sure to follow the version history feed wherever you get podcasts to get all of our new episodes as soon as they drop and if you want to support everything that we do here at the verge plus get access to all of our podcasts ad free subscribe to the verge thank you as always see you next time

From the publisher

The iPhone 4 was one of the best iPhones ever — and definitely the most dramatic iPhone ever. It was lost in a bar in California, sold to Gizmodo, and published for the world to see months before its launch. The phone itself had a bunch of important new features, and one that spawned Antennagate. In this episode, David Pierce, Nilay Patel, and longtime tech columnist Walt Mossberg tell the whole story of the phone, its legacy, and its place in tech blog history.

If you like the show, ⁠⁠subscribe to the Version History feed⁠⁠ to make sure you get every new episode.

⁠Subscribe to The Verge⁠ for unlimited access to ⁠theverge.com⁠, subscriber-exclusive newsletters, and our ⁠ad-free podcast feed⁠.

We love hearing from you! Email your questions and thoughts to ⁠vergecast@theverge.com⁠ or call us at 866-VERGE11.
Learn more about your ad choices. Visit podcastchoices.com/adchoices

More from The Vergecast

All 445 episodes
Version History: iPhone 4The Vergecast · 1 h 12 min
Listen in VO