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Podcast Episode Notes: This American Life - Episode 208: Office Politics
Episode Overview Title: Office Politics Description: Stories of high drama from America's workplaces — surprising, emotional places full of the greed, jealousy, and ambition of real politics. Host: Ira Glass Produced by: WBEZ Chicago
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Structure of the Episode
- Prologue
- Three stories about workplace conflicts and resolutions.
- Contributions from sociologist Calvin Morrill, who studied corporate conflict management.
- Ira Glass shares a personal story about an intense interaction with his boss.
- Act One: The Psychic Solution
- Narrator: Starlee Kine
- Story of a young employee facing turmoil in a small startup.
- Describes how companies in her industry resort to hiring a psychic when problems arise.
- The psychic uses Polaroid photos to diagnose the office politics and personal dynamics.
- Act Two: Celebrations at Work
- Narrator: David Rakoff
- Discusses the dynamics of celebrating holidays and birthdays in the workplace.
- Explores the distinction between secretaries and assistants, and the social rituals that emerge among office staff.
- Highlights the impact of office culture on personal identity and relationships.
- Act Three: Street Vendor Politics
- Narrator: Julie Snyder
- Explores the lives of street vendors at a busy intersection in New York City.
- Discusses the similarities between street vending and corporate workplaces through the lens of hierarchy and competition.
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Key Themes and Takeaways
Prologue Insights
- Corporate Sabotage:
- Discusses how individuals in corporate environments may sabotage their peers without being detected.
- Example of a boss who misprepares for meetings due to deceitful subordinates.
Act One Insights
- Unconventional Conflict Resolution:
- A humorous approach to corporate conflict resolution through hiring a psychic.
- The psychic's insights into office dynamics provide validation to the protagonist's suspicions about her bosses.
Act Two Insights
- Holiday and Birthday Culture:
- The office celebration culture reflects deeper social dynamics and the importance of recognition.
- Rakoff's humorous take on the absurdities of office life captures the mix of camaraderie and rivalry.
Act Three Insights
- Street Vendor Hierarchies:
- Reflects on the unregulated yet structured dynamics of street vendors, comparing it to corporate environments.
- Discusses how ambition and competition manifest in informal settings.
- Highlights the complexity of identity and survival strategies among marginalized workers.
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Key Quotes
- Ira Glass on workplace emotions: "Even in the offices of public radio, feelings are so extreme that they can lead to hitting."
- Starlee Kine on hiring a psychic: "Apparently, once you've accepted the notion that your bosses are actually trying to sabotage you, the idea of going to a psychic just doesn't seem that crazy anymore."
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Conclusion The episode "Office Politics" effectively illustrates the complexities of workplace dynamics, ranging from personal conflicts to broader organizational issues. Each story offers a unique perspective on how human emotions, ambitions, and interactions shape our work lives, revealing that corporate environments, much like street vendors, are rife with politics and strategy. The mix of humor and serious commentary makes for an engaging examination of what it means to navigate the intricate world of office politics.
For full transcripts and more information, visit [This American Life's official page](https://www.thisamericanlife.org/208/transcript).
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroduction to Office Politics
0:28 to 0:58
Exploring how office politics operate in traditional companies.
The Sabotage of Manright by Jacobs
0:58 to 2:21
The story of how Jacobs sabotaged his boss, Manright, leading to his downfall.
“In traditional companies like this one, Morrell says, all the politics happen in secret.”
Playco: A Different Office Culture
2:21 to 4:36
Examining the chaotic and open politics at Playco, a less hierarchical company.
“Another multi-billion dollar company that Morel studied is one that he calls Playco in the toy and education product business.”
The Myth of Rational Decision Making
4:36 to 5:30
Discussion on how office politics often influence decisions more than rational analysis.
“But thinking about the bottom line is sometimes a myth that outsiders tell each other about how decisions are made.”
A Producer's Personal Experience
5:30 to 8:31
A personal anecdote illustrating the extreme emotions in office relationships.
“and you would hear something like Spike Lee and Philip Glass, the composer, and Stephen Hawking, the physicist, sitting down together and just talking, talking about the things that interest them in common.”
The Highs and Lows of Workplace Relationships
8:31 to 11:15
Exploring the complex emotions and relationships that exist in the workplace.
“And his reaction, I have to say, was not really as satisfying as I was hoping for.”
Dynamics of Office Politics in a Startup
14:01 to 17:50
Explore the complex interpersonal relationships and politics in a small startup environment.
“There were only about a dozen people on the staff, and the office was just one big room with no walls, like in a classroom.”
The Search for Missing Photographs
17:51 to 20:19
Follow Kelly's frantic search for her missing photographs amidst workplace chaos.
“The bosses grew paranoid and started picking off their employees one by one.”
Visiting the Office Psychic
20:20 to 22:29
Discover Kelly's unusual decision to consult a psychic for workplace insights.
“And she'd be like, oh, she's not pretty.”
Anne the Clairaudient Medium
22:30 to 25:54
Learn about Anne's unique reading style and her insights into office dynamics.
“Anne lives with her elderly mother and her seven-year-old daughter.”
Show all 20 chapters
Understanding the Revelation
25:55 to 28:06
Reflect on the revelations Kelly receives from Anne and their impact on her.
“At some point, I'm guessing, you've worried about investing too much emotional energy in your colleagues, your boss, your work.”
Reflections on Office Politics
28:06 to 28:51
The speaker shares personal reflections on office dynamics and the emotional distance from them.
“And then afterward, I just, I didn't have to worry anymore.”
Introducing the Next Story
28:52 to 29:27
A transition to the next segment about American work culture and the significance of social lives organized around work.
“is it never really makes sense outside the office.”
The Holidays at Work
29:28 to 34:36
A humorous exploration of how various holidays are celebrated in the workplace, focusing on assistants' experiences.
“Americans are, as everybody knows, spending more time on the job, which means more people's social lives are organized around their work lives.”
Sheila's Survival Technique
34:37 to 42:00
An engaging anecdote about learning to cope with office life through a unique survival technique from a co-worker.
“get down to work swabbing leaf by leaf the potted plants in our boss's office a vain attempt to stop the outbreak of whitefly that was going around the floor.”
Office Politics and Personal Frustrations
42:00 to 43:34
Explore the frustrations of office politics and personal interactions in a comedic manner.
“interminable lunches, stern lectures on attitude or time management, being trapped by the office bore beside the sheet cake in the conference room and the like.”
Street Vending: A Parallel to Office Politics
45:42 to 48:40
Investigate the politics and hierarchies of street vending in NYC, revealing similarities to traditional workplaces.
“So there's a time in New York City, it's 6th Avenue and 8th Street in Greenwich Village, where pretty much any day you would see tables on the sidewalks manned by scruffy-looking men.”
Personal Stories from the Streets
48:41 to 56:00
Hear personal anecdotes from street vendors that illuminate their struggles and dynamics.
“But it's just not worth it to Ron anymore.”
The Dynamics of Sidewalk Book Selling
56:00 to 59:01
Explore the camaraderie and competition among street vendors in New York City.
“The guys gather around and evaluate the books.”
Ishmael's Journey and Determination
59:01 to 1:00:50
Learn about Ishmael's fierce determination to succeed in the sidewalk book market.
“When he first started on the sidewalk, there was a guy named Scotty sitting at the corner by the bookstore.”
Transcript
Automatic transcript. May contain errors.0:00Calvin Morrill:Support for This American Life and the following message come from Capella University. You know that feeling when there's a spark building inside you, that you were meant for more? That's your own drive pushing you towards what's next. Capella University gets that. With their FlexPath learning format, you can set the pace and earn your degree without putting life on pause. You've built experience and know what you're capable of. Now, this is your time to turn that momentum into more. The only real question is, what can't you do? Learn more at capella.edu.
0:57Calvin Morrill:in this story have been changed. In traditional companies like this one, Morrell says, all the politics happen in secret. It's all subterfuge. Here's how Manright was destroyed by Jacobs.
1:07Ira Glass:Manright used to rely on this fellow Jacobs to prepare him before he would go before the senior executive committee meeting. And Jacobs was very good, very smart guy, and he could anticipate some of the questions that his boss would be asked at these meetings. And so when he prepped him, he would just neglect to tell his boss about some of the key questions that he could anticipate being asked. And there his boss would stand at the committee meeting naked without the information that he needed. And eventually he was removed as a result of this.
1:46Calvin Morrill:Now, did Manright understand that he had been sabotaged?
1:49Ira Glass:He didn't. When he actually got back each time, this happened to him over the course of several meetings where he was misprepped, if you will. And each time he came back, he was firmly convinced that his subordinates were incompetent. Because how else could this have happened? It never dawned on him that they were so competent that they might actually be intentionally engaged in sabotage.
2:21Calvin Morrill:Another multi-billion dollar company that Morel studied is one that he calls Playco in the toy and education product business. Unlike old financial, where bosses were bosses and underlings were underlings, and so all the scheming had to go on in secret, at Playco there was no real hierarchy. It wasn't clear who was in charge of whom. And while that might sound like a kind of nice place to work, with no big bosses, it turns out that with no one absolutely in charge to make decisions and keep people in line, all the fighting was right out in the open. At meetings, people would try to humiliate and out-argue each other.
2:54Calvin Morrill:They'd form alliances. The executives at Playco would talk all the time about honor and respect, as if they were medieval knights or maybe mob figures.
3:05Ira Glass:Then I even witnessed violence in this firm between executives. One of the incidents I talk about was about two executives actually getting into a fistfight in front of the world headquarters of this multinational firm. Yeah, just tell what happened between those two. Yeah, well, one guy was called, I call him Greer, and the other guy actually had a nickname called the Terminator. And he was called the Terminator because, as this one guy said, he liked to hunt big game. He liked to look for executives who he could best in arguments at meetings. And so these guys were parking their cars in the parking lot, and they called each other out, essentially.
3:48Ira Glass:Greer accused the Terminator of playing around with women at a local health club and embarrassing the corporation. Meanwhile, the Terminator accused Greer of being a weak executive. This thing escalated, and after a few minutes, one of them had the other over his Lotus sports car.
4:16Calvin Morrill:There's this idea in capitalism that companies are making decisions and products and strategy based on rational evaluation of the market and their customers. To what degree is that true, based on what you saw? And to what degree are decisions being made based on office politics and not a rational evaluation of where their company is in the market?
4:36Ira Glass:There is some rationality. But thinking about the bottom line is sometimes a myth that outsiders tell each other about how decisions are made. And it's not always about the bottom line. It's about politics with one another, maneuvering with one another.
5:00Calvin Morrill:Given all that, given all the conflict that Calvin Morell saw at all kinds of offices, What's surprising is not how many fistfights there are in offices, but how few. I know I've been in one. This happened years ago on a public radio show that was just starting up. And I do not think of myself as much of a fighter, but here's how it went down. The guy who raised the money to start this show had this vision. And what his vision was, was he said, what if there were a radio show where you could turn on every day and you would hear something like Spike Lee and Philip Glass, the composer, and Stephen Hawking, the physicist, sitting down together and just talking, talking about the things that interest them in common.
5:49Calvin Morrill:So this show was two hours a day. This guy had never worked on a daily program. He'd done other stuff, but never a daily program. I and a number of the other people who worked on the show had worked on daily shows. At the time, by the way, I was not on the air. I was just a producer. and so we're trying to start this show and every day we would come in and we'd work and work and work and work and work and every day we would have this experience of we would say, okay, you know here's what we think we can do it was a very, very small staff and every day we would say, okay here's what we think we can do this week and we would lay out the programs and this and this and this and this and at the end of the whole thing all this work had gone into it at the end of the whole thing The guy who had raised all the money and was our boss would say, you know, that's really very nice.
6:34Calvin Morrill:But, you know, it's just not our original idea. It's not Spike Lee and Philip Glass and Stephen Hawking sitting down and talking to each other. And those of us who had worked on daily programs would always say to him, you know, like, well, that is a perfectly good idea. That's a very valid idea, perfectly good idea. But you have to remember that you're on for two hours a day. You know, you have like two people making phone calls and booking this. You have like one or two tape cutters, one or two other people. It's a very, very small step. And so even if, you know, you could get Spike Lee and Philip Glass and Stephen Hawking into a room and you could figure out what in the world they actually have to say to each other, which would take a certain amount of research and time on someone's part.
7:12Even if you can make all this happen, you know, that's only one hour.
7:16Calvin Morrill:That's only going to be one show. And so we have to think about what's going to happen in all these other hours. And so that's a very good idea, very, very fine idea. But here are all these other ideas we're going to do to fill all this other time, too. and this went on for day after day and week after week and people were working very very hard and sort of burning out and finally after weeks of this we're all standing around and we've just finished our first five shows and it's been grueling it's been really really hard and we're evaluating what to do next and how we should change the format of the show and all that kind of thing and we get to the end of this long, long discussion.
7:58Calvin Morrill:It seems like we're all on the same page and at last, like, we're all in accord. Here's where we've been, here's where we've been. And our boss says, well, you know, there's one thing that we haven't gotten to and that is I think we're forgetting the original idea of the show, that really what it needs to be is, I think every hour needs to be more like, well, just imagine if Spike Lee and Philip Glass and Stephen Hawking could sit down together and, you know, just chat about whatever. and
8:27Calvin Morrill:it had been a really hard few weeks and as Nelson Mandela said in a very different context, you know we had tried reason but reason had failed to produce a solution and so violence was our only option and I didn't really see anything else to do what to say I didn't see anything implies a kind of thinking that really wasn't exactly happening it was just straight pretty much gut instinct, and I walked over and I punched him in the stomach.
9:01Calvin Morrill:And his reaction, I have to say, was not really as satisfying as I was hoping for. It was like he was sort of cushiony. I didn't feel like I was making much of an impression. And we're standing very, very close now, and closer, I think, than we had ever stood to each other. And he looks me in the eyes, and he's a little bit sweaty, and he doesn't get mad at all. The whole thing just makes him get really, really sincere. And he says, you know, Ira, I really think that you should think about what you're doing for a second. Which I have to say, you know, just made me madder. Like, if you're really mad at somebody, and they just start to talk to you like they're your therapist, you know, it just makes you madder.
9:44Calvin Morrill:And so I punched him again. and again, not terribly satisfying and sort of a cushiony kind of feeling. And, you know, punches don't make as much of a sound in real life as you think they might. And again, he sort of like looks me, our faces very close to each other, looks me in the eye and he says, you know, Ira, I think you're really having some feelings here that maybe you might be expressing a different way, which of course made me punch him again. At this point, at the third punch, pretty much people had gathered around us and I was pulled off by the public radio staff of this show, which included a guy in a wheelchair, which gives you a sense of the tough kind of fight that was going on here.
10:24Calvin Morrill:And I say all this now just to illustrate that even in the offices of an outfit known for its calm, voiced, let-us-all-sit-down-together-and-reason-together kind of reasonableness, you know, even in the offices of public radio, even here, in the office where I speak to you from right now, Feelings are so extreme that they can lead to hitting. Our relationships at our jobs, I think, contain all of the feelings, you know, we have in all of our personal relationships. You know, there are people you like, people you don't like. There's gratitude. There's resentment. There's jealousy. It's all there.
11:00Calvin Morrill:All the feelings are there. Except in the workplace, we can't express it, you know, because it's a workplace. You have to keep it bottled up inside, and then it ends up seeping out. in all these other ways. Well, today on our program, Office Politics, we bring you three stories of conflict and high drama from our nation's workplaces. Act one, hang in there, kitty cat, it's almost Friday. In that act, a lowly office worker gets in a jam and discovers that in times of trouble, when all else has failed, when all hope is gone, companies in her industry turn to one woman, one woman, my friend, in a suburban home in Long Island who solves their corporate problems without ever turning off the TV that plays in the background.
11:49Calvin Morrill:Act two, she cakes in the conference room, whiskey after dark. David Rakoff discusses the world of birthdays and other holidays as they are celebrated on the job. Act three, when the job to get you off the streets is on the streets. In that act, we hear stories of the intricate office politics that take place in a location where you might not suspect there is any politics because there is no office. Stay with us.
12:30Calvin Morrill:Support for This American Life comes from Redfin. You're listening to a podcast, which means you're probably multitasking, maybe even scrolling home listings on Redfin, saving homes without expecting to get them. But Redfin isn't just built for endless browsing. It's built to help you find and own a home. Redfin agents close twice as many deals as other agents. So when you find the one, you've got a real shot at getting it. Get started at redfin.com. Own the dream. This message comes from Capital One. Capital One offers checking accounts with no fees or minimums. What's in your wallet? Terms apply.
13:07Calvin Morrill:See CapitalOne.com slash bank for details. Capital One N.A. Member FDIC.
13:13Ira Glass:This message comes from Rince, who knows that mastering the perfect house party table spread takes time, but so does laundry. So Rince takes your laundry and hand delivers it to your door, expertly cleaned. And you can take the time once spent sorting and waiting, folding and queuing, to finally pursue your real passion. Rolling delicate roses of capicola alongside meandering ribbons of Amon Serrano, transforming a humble plank of weathered barnwood into a show-stopping charcuterie spread. Rinse. It's time to be great.
13:48Calvin Morrill:This is American Life. Today's show is a rerun from long ago. Act one, hang in there, kitty cat. It's almost Friday. Starley Kine tells the tale in this act of an office problem that refused to be solved by ordinary means, and so extraordinary means had to be employed.
14:06Ira Glass:Kelly worked for a small startup. There were only about a dozen people on the staff, and the office was just one big room with no walls, like in a classroom. And a lot of the same office politics that happens behind closed doors and other offices happened in this one, except without the doors. It didn't take long before the employees took on the established roles. There was the cool kid, the flirt, the gossip, the nice boss who was really mean, the mean boss who was really nice. There was even the person who functioned as the unofficial psychologist. Every office has one. The person who's everyone's confidant, who listens to your problems and gives you a shoulder to cry on.
14:41Ira Glass:In this office, though, the politics were so extreme that even she couldn't be trusted. Our person would come in with the person who was crying, and the person who was crying would be like, thanks, I'll buy you a beer sometime, I really needed to get that off my chest. And the psychologist would be like, oh, it's okay, you know, anytime. I'll be right back. And literally walk over to the person who the other person had just been saying is torturing them, making their life hell, and that they think might want to kill them. And then go over and be like, do you see that person sitting right there?
15:09Ira Glass:Yeah, the one right in front of you. She thinks that you might want to kill her.
15:20Ira Glass:Since it was a startup, the company was having trouble even staying in business. Pressure was high, hours were long. There was lots of stress and breakdowns and tears and fighting, and of course, sex. There was one person in particular who was sleeping with one of the women in the office And until the last day, I think that most of the staff thought he was gay There was a woman who was heterosexual But obviously had a crush on the one lesbian we had in the office Like a hot and heavy crush And also on the men, too Like she doesn't discriminate And I mean, a certain amount of sexual attention is great You know, it gets you to get up in the morning to actually wash your hair.
16:04Ira Glass:But in this office, it was flying at you from such strange directions, and there were couplings happening within the office. From Kelly's perspective, the creepiest coupling was between her two bosses. The three of them were working super closely on a new project. The two bosses had both pretty much already hated her and had been hard enough to deal with them as individuals. But together they formed this sort of invincible two-headed monster of hate, and Kelly was her number one target. When you're working with a very small staff, it's like being stuck on a ship with people. That's your only existence at all.
16:38Ira Glass:So let's say you're stuck on this boat. You're out at sea, calm waters in the beginning, a lot of us celebrating. I like you. Do you like me? I like you too. Yeah. And then things start to get rougher. Things start to get rougher. People are testy because they've been stuck in that boat for a long time. you now know things like things that you don't even want to know about people you're forced to know in those environments so imagine that and then imagine the two people that I need to work with on a daily basis um not talking to me and not liking me and sleeping together so imagine we're all in that boat and we have to make room for them to sleep with each other like okay move over on the Cods.
17:29Ira Glass:They just wouldn't make eye contact with me, wouldn't talk to me for the entire deadline that we were on. And also this person is only sitting six feet away from me. So the uncomfortability of that was through the roof.
17:50Ira Glass:And then, slowly, the ship began to sink. They were running out of money. The bosses grew paranoid and started picking off their employees one by one. A person answered to phone incorrectly and was fired that same day. Malaise set in. Employees started coming in late or not at all. No one believed in the project anymore. And then one day, some irreplaceable photographs that Kelly was in charge of went missing. I looked everywhere. I looked in the bookcases under my desk. I looked in other people's offices on our floor. I looked in the drawers that were public. We had public drawers that were where people could store stuff.
18:27Ira Glass:And then we had drawers that were private, which I didn't go into when people were there. But I did get so desperate that I went through everyone's stuff. Like, I was getting irrational. Kelly suspected that one of her bosses had stolen the photographs. They knew that she had to return the photos to the photographer and that her reputation was on the line. It would be a huge embarrassment if she had to actually call the photographer. and tell him they were gone. In her office, sabotage was becoming trendy. Kelly had seen other examples of it. It just had never happened to her. She thought all was lost.
18:57Ira Glass:Until a friend told her what other companies in her industry did when objects like this couldn't be found. If this situation arises, they will hire a psychic to help them locate the images. A girl gave me a number of someone who she said was certified by the state of New York, was a crime psychic. I called her. She said, okay, I've got a half an hour for you two days from now. Come. Apparently, once you've accepted the notion that your bosses are actually trying to sabotage you, the idea of going to a psychic just doesn't seem that crazy anymore. It seems appropriate.
19:37Ira Glass:Kelly called a psychic from her desk in plain sight of everyone, including the suspected boss. She didn't even bother lowering her voice. And then she said about following the psychic's instructions. She took Polaroid photos of the office and all the people working there. And then she got on a train to the psychic's house in Long Island. She was hoping that the psychic would be able to tell her something, anything, about where the photos were. What she got was a whole lot more. The psychic lit a cigarette while Kelly laid out the Polaroid she'd taken. Then the psychic started describing the subtlest nuances of her co-workers' personalities.
20:10Ira Glass:Sometimes she would just say, like, words. It's like, oh, she's so insecure. As if she was having a whole other conversation that wasn't with me. And she'd be like, oh, she's not pretty. And she would start to feel sorry. And then she'd be like, oh, okay. He doesn't like women. He's not like he's gay. He just never thinks that women are worth that much. Of all the reading rooms and all the homes of all the psychics in Long Island, Kelly walked into this one. The home of Anne, the office politics psychic.
20:52Ira Glass:Anne had Kelly draw a little map of her office with lines indicating where everyone sat. The psychic went from desk to desk to desk, describing the office politics between Kelly's coworkers. These two are always gossiping with each other. Don't trust them. This one was your friend, but they didn't like her, so she got fired. He's sweet. You can tell him things. then she got to Kelly's two bosses and then she said oh okay the person who sits here talks to the person who sits here all day long she actually drew a line between the two bosses who were sleeping with each other she drew the line well she would draw a little stick person like behind the desk and then she would draw another little stick person and she'd be like oh this area to this area like my two main bosses she was saying we're constantly talking to each other all day she went into things that I didn't even know happened that later I found out happened.
Read the full transcript
21:45Ira Glass:Like they went on a trip. She knew basically that he was living at her place. There was not anything that she didn't know. Like the same amount of information with added psychic phenomenon as if she'd been sitting next to me the whole six months. I've never called Ms. Cleo. I've never had a tarot reading or had my tea leaves read. I've never crossed over. But when I heard there was a psychic in Long Island who could tell who was lying about breaking the office fax machine, I had to go. I called and made an appointment. She had one stipulation for letting me come. No debunking.
22:27Ira Glass:I teach you how to drive and you teach me how to be a great Italian cook. Everybody's a comedian today. Anne lives with her elderly mother and her seven-year-old daughter. When I get there, grandmother and granddaughter are nestled in easy chairs watching Golden Girls. Anne's doing a reading in the back, and her mother turns to me and asks if I'm there for a reading, too. I tell her I'm not. We watch TV together in silence for a few minutes, and then Anne's mother turns back to me and asks if I'm there for a reading. This pattern continues for the rest of the show. I finally give in and say yes, I'm there for a reading.
23:01Ira Glass:Then she gets up and shuffles off to the kitchen, and I can hear her muttering under her breath, F***ing gypsies. Then Ann comes in and takes me to her reading room. Well, we kept the red carpeting. It's your root chakra, and it gives me a lot of energy because I'm actually in a beta-level sleep state, so I'm kind of groggy, and the best thing to wake you up in the morning is that nice red carpeting. Ann's reading room looks like a suburban guest bedroom. There's a daybed that she likes because it makes it feel more like a therapist's office, pictures of her family, and a TV cluttered with tchotchkes, like a jar labeled, ashes of problem customers.
23:37Ira Glass:Ann prefers to be called a clairaudient trance medium, which means that she can hear stuff that isn't there as opposed to seeing stuff that isn't there. She goes into a trance, and then her three spirit guides feed her the information. When I talked to Ann on the phone, she told me she'd be in a trance when I got there. In fact, she'd been in a trance when she told me that. It turns out Ann's almost always in a trance. At her house, I saw her receive payment for her services, recommend a good restaurant, and usher her client to the door, all while in a trance. This seemed to be a complete abuse of the word trance.
24:08Ira Glass:Not to be debunked or anything.
24:17Ira Glass:Appointments with Ann are hard to get. She'll take anybody, but she's usually booked months in advance. People come for the usual stuff like channeling dead relatives, but she does a big business of finding lost objects, and a large percentage of her clients come about problems at work. If you think about it, that's where you spend most of your waking time. during the day in most cases is in offices. That's why there's so many issues that people, a variety of issues, I couldn't begin to count or measure. I mean, you name it, I've had them all. I watch Jan's clients drift in and out of her home from morning till night.
24:52Ira Glass:And what I learn is this. It doesn't matter that the people work in different kinds of jobs. All their stories are the same. There's the cop with the corrupt boss intent on making his life hell. You know, you could be sitting in a room of five people. He would walk in and say hello to the other four and just, like, ignore me like I wasn't there. There's a woman from the car rental agency with the boss who didn't like women. And he had already been responsible for firing the two other girls in the office. I was the last remaining female. There's a woman from the phone company who was working with a lot of people younger than her.
25:23Ira Glass:There was a few managers that had a problem with it. She was the type that laughed in your face, but she actually, like, Did you win behind your back? Talking to Ann about all this, every office is Othello, full of jealousy and greed and intrigue. Kelly's story wasn't surprising to her at all. Surprised me? Not much of it, honestly, because I find it very common in the workplace, and very oftentimes enough there's a lot of backstabbing.
26:00Ira Glass:At some point, I'm guessing, you've worried about investing too much emotional energy in your colleagues, your boss, your work. At least we're all doing it. In fact, for Kelly, one of the best things about going to Anne about to missing photos is that Anne didn't view her freakout as excessive. Up until that point, you know, I would be, like, calling my mom, saying, like, they've taken them. They've taken them. I know they have. And she would be totally freaked out, as all of my friends were. And they're like, let it go. You're going to find them. And I'd be like, no, no. This is bad. This is a horrible place.
26:35Ira Glass:And I'd be going on these rants. And my friends and my family were trying to be OK about it. But she was the first person that was like, oh, yeah, this is bad. And you're right. And that's unfortunate.
26:56Ira Glass:And I said, well, you know, I brought photos, you know, so I wanted to show her the photos to show her the different places in the office. And she basically looked at the first one, which was a Polaroid of all the guys in the office, and said, oh, that's him. He was really mad when you were taking that photo because he knew that you were coming here. The man she pointed to was Kelly's boss. He's red in the face in this photo, glaring at me. His veins on his neck are sticking out, and it looks like he could probably hit me. How much actual clairvoyance was involved in this is anyone's guess. Anne's clients all swear by her.
27:33Ira Glass:Love her, actually. But Anne and her clients all say that a part of what Anne does is confirm what you already know. Kelly suspected her bosses. Anne told her she was right, too. Armed with this new knowledge, Kelly did absolutely nothing. She didn't confront her bosses or go over their heads to the head of the company. She didn't do anything. She didn't need to. She felt better. I felt totally vindicated. I felt, like, released. After Anne. Yeah, I totally felt released because before I went to her, I kept waiting for them to break. I kept thinking that maybe they'd tell me or that they'd admit to it or that they'd just, like, put them on my desk at night and I'd come in in the morning and they'd be there.
28:12Ira Glass:I had fantasies about that a lot. And then afterward, I just, I didn't have to worry anymore. I had no suspicions. I knew that everything that I had thought she had told me was true. And I stopped caring. I felt like I could look at them from a different angle. And it wasn't personal anymore. It was just more like, wow, that's pretty pathetic, you know.
28:42Ira Glass:The lost photos were never found. just like Anne said they wouldn't be. Kelly and Al work somewhere else. Anne is booked for next summer. The problem with office politics is it never really makes sense outside the office. Your friends and family will never fully understand what it is you hate so much about the girl down the hall. With Anne, not only does she seem to understand, you don't even have to tell her about it.
29:09Calvin Morrill:Starlee Hine, she was a producer on our show when she made that story. In the years since we first broadcast today's show, she went on to create this beloved and short-lived podcast called Mystery Show. If you like this story, you might want to check that out wherever you get your podcasts.
29:27Calvin Morrill:Act two, she kicks in the conference room, whiskey after dark. Americans are, as everybody knows, spending more time on the job, which means more people's social lives are organized around their work lives. and more holidays are celebrated more intensely and mean more on the job site. David Rakoff wrote this next story while we at This American Life took our show on the road, doing our show before live audiences around the country. It is a parable of three such holidays as celebrated on the job. Holiday the first, National Secretary's Day.
30:04Calvin Morrill:At least we consoled ourselves. we were assistants, not secretaries. In the world we were in, the world of New York publishing, these titles meant everything. It's a loathsome distinction, the almost meaningless difference between field and house slave. After all, we all of us, secretaries and assistants alike, had much the same duties, filing, photocopying, taking dictation, and making reservations for meals we would never get to eat. There was one glaring discrepancy between us and the secretaries. Specifically, their salaries dwarfed ours. But our penury came with the promise that we were bound for better things.
30:49Calvin Morrill:We would be mentored, promoted, and one day raised to our rightful stations as book editors, our faith in the East Coast meritocracy restored. Still, every April, when National Secretaries' Day rolled around, many of us took sick days genuinely nauseous with worry that we might be mistook for them and there on our assistant's desks would be the asparagus fern and baby's breath surrounded long stem roses with the heartfelt note from the boss who just couldn't do it without you laughter
31:30Calvin Morrill:instead of National Secretaries Day we assistants had our own folk traditions with our own holidays one of which we celebrated often almost nightly in fact we called it drinking
31:47Calvin Morrill:with disturbing regularity the end of the work day found us at the old monkey bar, the dorset bar, the warwick bar all of which were attached to serviceable and somewhat down at heel hotels Midtown Manhattan used to be full of just such comfortably shabby establishments where career waiters with brilliant-tuned comb-overs and shiny elbowed jackets served marvelously cheap, albeit watery, drinks along with free snacks. Withered celery sticks. Unironic faux Asian poopoo platters. Pretzel nuggets accompanying a cheese spread of a color that in nature usually signals I am an alluring yet highly poisonous tree frog.
32:28Calvin Morrill:Beware.
32:34Calvin Morrill:Dinner and forgetfulness all for$10. Youth is not wasted on the young. It is perpetrated on the young. Hooch happily was one luxury we could afford. Our drunkenness was twofold. First, there was the liquor, but there was also the intoxication brought on by the self-aggrandizing conviction that we happy few, we cheery booze hounds, were the new incarnations of that most mythic bunch of souses, the Algonquin Round Table. This pipe dream sustained not just us, but I suspect countless other tables of publishing menials all over town. So desperate were we to assume the mantles of Parker, Benchley, and their ilk that we weren't going to let some silly thing like a dearth of wit or the complete absence of a body of work on any of our parts deter us.
33:29Calvin Morrill:With enough$4 drinks sloshing through our veins Even the most dunder-headed schoolyard japery Qualified as coruscating repartee What do you want? A riposte might begin A medal or a chest to pin it on Oh, touche! We cried merrily as we clutched our martinis
33:54Calvin Morrill:that represented the high point of the discourse gradually our tongues thickened and our moods darkened unpleasantly as the evenings wore on a hostile gin-scented pole fell over everything and our glittering aphorisms were reduced to the wishful and direct I hope my boss is dead right now
34:22Calvin Morrill:Paying the bill, we stumbled out into the street and back to our apartments where we spent the rest of the night jealously reading the manuscripts of those who actually wrote and didn't just drink about it
34:36Calvin Morrill:Rising unrefreshed, we would return to the office and, rubbing alcohol and cotton balls in hand get down to work swabbing leaf by leaf the potted plants in our boss's office a vain attempt to stop the outbreak of whitefly that was going around the floor. Impressing the higher-ups became our constant purpose. We spent an inordinate amount of time attaching disproportionate significance to our message-taking skills, our collating acumen, no small feat from under a hovering cloud of job hatred. How sad to realize, from the vantage point of years later, that the answer to the question that was perpetually on our minds, what do they think of me was they didn't.
35:18Calvin Morrill:At all. Realistically, we were the help, and it was best not to forget it. Holiday the second, Christmas. Those three weeks or so of Midtown Manhattan Christmas are an assistant's dream. No work gets done, and all is romanticized melancholy. It was precisely why so many of us had moved to the city, so that we too might gaze misanthropically at the corporate Christmas tree in the lobby surrounded with gift-wrapped empty boxes that fooled nobody, and in the institutional fluorescent-lit sadness of it all feel something approaching... depth? The phone's idle, we spent our days going to the movies during lunch, returning hours later to troll the halls of the office Foraging through the gift baskets like a ravening pack of voles Subsisting on cars, water biscuits, individually red wax dip balls of baby gouda, butternut toffee, popcorn, smokehouse almonds And fancy fruit preserves eaten directly from the jar A diet that had our faces peppered with blackheads And glistening with oily sebum As unto the shining visages of the apostles Our bosses were away with their families At country houses, having real lives We wondered how they might greet the sight Of the empty food baskets upon their return Such anarchy, such transgression As usual, they never even noticed We, on the other hand, could not even conceive of a world wherein we did not know the exact quantity and location of our giant cashews.
37:01Calvin Morrill:Holiday the Third. Happy birthday. After any moment of extreme assistant subjugation, say, a morning wherein one might innocently open an unsolicited manuscript only to find that someone had mailed the publishing house a jiffy pack full of human feces, or one might be sent to the corner to pick up a cappuccino for an author who had just been given a million dollar book advance a coffee for which I was not reimbursed laughter laughter laughter laughter laughter laughter after such moments we would make our way to Sheila's cubicle where we could always be guaranteed clear-eyed advice and cigarettes Sheila was our bad girl leader A poet and writer herself, she despised her job and didn't care who knew it, smoking openly at her desk and standing on ceremony for no one.
37:56Calvin Morrill:These would be my pajamas that I slept in last night, she would say, indicating the black long-sleeved T-shirt and black workout pants she was wearing. And this, she would add, fingering a crusted white smear on the hem of the top, this would be spilled food. Nice. Well, they say, dress for the job you want, not the job you have.
38:20Calvin Morrill:So, of course, it was immediately to Sheila that I went when I received my birthday card. It was late November. Opening the envelope, my eyes fell upon it, a reproduction of one of those tinted B-movie stills from the 1950s. A woman in a smart worsted business jacket wearing a pair of glasses at which men seldom make passes, and a switchboard operator's headset out of which we're shooting tiny lightning bolts were shown to be thinking, someone needs coffee. Above her head, in screaming sci-fi acid yellow type, was the title of this card's purported movie, The Amazing Tale of the Psychic Secretary.
39:02Calvin Morrill:I slid the card back into the envelope, walked over and showed it to her. Get your coat, she said, her voice businesslike, her face unreadable. we went to the Warwick Bar don't talk for a while just smoke, she said and then as an afterthought she added but you knew I was going to say that didn't you, psychic secretary laughter laughter
39:36Calvin Morrill:across from us in the darkened booth a couple sat, a man and a woman they'd clearly been there for hours because the woman's head was lolling about on her neck as she alternately whispered lubriciously or laughed too heartily at her companion's jokes. We had a clear view under the table where we could see her rubbing ever higher up his thigh. I knew where this exchange was leading. Psychic. Not long after that evening, I sat in a movie theater packed to the rafters. Just before the lights went down, a woman marched up the aisle, looked at me and asked, is that seat taken? I was nowhere near the end of the row, but trying to be helpful, I asked, which seat?
40:22Calvin Morrill:Looking directly into my eyes, she said, that seat. She pointed. She was pointing to the center of my chest, to my very heart.
40:32Calvin Morrill:Well, I'm sitting here. I managed, finally. as if I were her college-aged daughter who had suddenly announced that I was a vegetarian she shrugged in a kind of suture self-indulgence of my fantasy of existence and moved on
40:53Calvin Morrill:I looked up and down the row for some sort of laughter some eye-rolling commiseration or just plain corroboration that this had just happened but I got no response to this day I cannot explain it was this an emissary sent from on high at that time of year not to trumpet the birth of the son of God but to proclaim with heavenly proof my complete and utter insignificance she's right, I thought this seat isn't taken it was the perfect moment for that time in my life I mean that of course in the worst way possible the theater went dark up on the screen the camera zoomed past a huge close-up of the Statue of Liberty swooping down to find the Staten Island ferry scudding along the water transporting our working girl to her office job where we already knew she would triumph, vanquish the harpy boss and win the love of the man Sheila taught me a survival technique for getting through seemingly intolerable situations interminable lunches, stern lectures on attitude or time management, being trapped by the office bore beside the sheet cake in the conference room and the like.
42:10Calvin Morrill:Maintaining eye contact, keep your face inscrutable and mask-like with the faintest tint of a smile. Keep this up as long as you possibly can and just as you feel you're about to crack and take a letter opener and plunge it into someone's neck. Fold your hands in your lap, one nestled inside the other, like those of a supplicant in a priory. Now, with the index finger of your inner hand, write on the palm of the other, very discreetly and undetectably, I hate you. I hate you. I hate you. Over and over again as you pretend to listen. You will find that this brings a spontaneous look of interest and pleased engagement to your countenance.
43:05Calvin Morrill:Continue and repeat as necessary. In the dark of the theatre, I write my message pressing hard into the flesh of my hand. Although I don't know who I'm writing to, I'm just glad to feel that it hurts. Thank you.
43:28Calvin Morrill:The late David Rakoff. He put a version of this story into his first book, which is called Fraud. Coming up, Philip Glass, Spike Lee, and Stephen Hawking sit around and have a casual conversation about, you know, whatever. That'll be the day. In a minute, from Chicago Public Radio, when our program continues. Support for This American Life comes from Squarespace. Build a fully custom website in just a few steps using Squarespace's AI-enhanced website builder, Blueprint AI. Simply provide basic details about your industry, goals, and personality, and Blueprint AI will generate high-quality content, along with personalized design suggestions.
44:09Highlight your offerings with a website tailored to help your business grow.
44:14Calvin Morrill:Visit squarespace.com slash American to get 10 % off your first purchase of a website or domain.
44:21Ira Glass:This message comes from NPR sponsor FX's Love Story, John F. Kennedy Jr. and Carolyn Bessette, the new limited series from executive producer Ryan Murphy. It explores the complex courtship of the iconic couple considered to be American royalty, whose love story captured the attention of the nation. Their fairy tale romance would unfold in front of the public eye and become a national obsession. FX's Love Story, John F. Kennedy Jr. and Carolyn Bessette. Watch now on FX, Hulu, and Hulu on Disney Plus for bundle subscribers.
45:18Calvin Morrill:busy. Capable device required. Availability, speed, and coverage varies. See mintmobile.com. This is American Life from Ira Glass. Each week in our program, of course, we choose some theme, bring you a variety of different kinds of stories on that theme. Today's show is a rerun from many, many, many years ago. Office politics, high drama in our nation's workplaces. We've arrived at Act Three. Act Three, when the job to get you off the streets is on the streets. So there's a time in New York City, it's 6th Avenue and 8th Street in Greenwich Village, where pretty much any day you would see tables on the sidewalks manned by scruffy-looking men.
45:56Calvin Morrill:These days, there's just a handful of tables like this, but back in the early 2000s, when we first made this episode and put it on the air, the tables extended for two blocks, one after another, selling magazines and books. Most of those magazines and books have been pulled from the trash, found in dumpsters. Julie Snyder reports on the politics of this particular business.
46:17Ira Glass:After spending a couple of days on the corner of 6th Avenue and 8th Street, what strikes me is not how different street vending is from other businesses, but how similar. As if the rules of business are so deeply encoded in us that as soon as anyone starts to sell anything in any setting, the rules and hierarchies of a company start to gel around them, even if what they're doing is selling other people's trash. On the corner, you've got your entry levels, and you've got the people who have worked and clawed their way to the top. That's more or less what Ishmael Walker did. When I visit, he has the best spot on the block, right on the corner in front of the Barnes & Noble.
46:54Ira Glass:And what got him there was simple ambition. At one time, I was down the block. And I was just sitting out. I said, damn, all the money's up there and everybody up there. Because, see, that bookstore, people go and buy books, right? And I got books on the table. I got magazines. I might just get what they want.
47:18Ira Glass:There are other reasons Ishmael went in the corner. Right across is Grazed Papaya, a hot dog restaurant with plate glass windows that looks directly onto the corner. When it rains, he can sit inside and eat and still keep an eye on his staff. Also, there's a small alcove that's right in front of Ishmael's table where he keeps a chair and can relax or nap during the day. To understand how you rise to the best space on the block, or how you get demoted to the worst, consider Ron's story. I told you one time I had this old block from the light post to the light post. This was when I first came out here.
47:51Ira Glass:Ron's at the very end of the blocks in what is arguably the worst location. Years ago, before Ishmael made his move to the top, Ron controlled the entire block, including the area where Ishmael is now. Now, how I got control of this old block was that I was living here. I was living right here on the sidewalk. There was no way anybody was going to get here before me. You understand? And I used to sleep over there. Me and a few other guys used to sleep over there. I'd pack my stuff up in a dumpster, a post office thing, and I would push it over there. You understand? If I wanted, I could be up 24 hours if I wanted to.
48:27Ira Glass:More than half the guys on 6th Avenue were homeless, so it's easier for them to stay with their stuff and keep their spaces on the street. Eventually, Ron moved in with his aunt in Harlem. He lost control of the block, and now he doesn't get as much business as Ishmael does. he's away from all the action. But it's just not worth it to Ron anymore. Because I'm not going to stay out here all night to hold down the spot. I got a place to live now. You understand? I'm going to pack my stuff up at night and go home. You understand?
48:59Ira Glass:The way Ron started here is the way all the guys start. He was a panhandler. But you're lucky if you get any of the guys to admit that because, for the most part, the vendors are embarrassed about their panhandling pass. The panhandlers, meanwhile, look down on the vendors, saying they have too much pride to sell someone else's trash. Ron remembers panhandling as just being humiliating. I was like panhandling over there on 9th Street. And I remember one day I walked up to my brother-in-law. I didn't walk up to him. I was panhandling like my back was turned. And he walked up and I turned around and said, there's been some change, and it was my brother-in-law.
49:34Ira Glass:And he looked at me like, said, I got a wife and kids to support. and he kept going, you know. And one time I was really embarrassed. This time I was working at this job. I was working at this job as a timekeeper. I was getting good money. And I ended up leaving that job because, you know, of my drinking. And one of the workers, one of the coworkers that I didn't really get along with that good was a girl. And she had a boyfriend. Her boyfriend was a police, a New Jersey cop. and I remember one day I was panhandling uptown and she walked up and she looked at me like she was real startled and she was with the guy.
50:13Ira Glass:I remember I was really embarrassed that time. So I'm actually glad that I was able to start bending, which is, you know, more respectable.
50:29Ira Glass:When you spend time on the corner, what it looks like is there will be 20 or 30 guys all around the tables, and it seems like they're just hanging out, doing nothing. But it turns out they all have different and distinct jobs, with different responsibilities and pay scales. There are placeholders who camp out overnight on the sidewalk, holding a space that they sell to vendors in the morning. That usually pays around$20 to$30. Guys called storage providers have places either in their apartments or under the subway tracks or in empty storerooms, where they charge$7 to$10 for the vendors to keep their tables and crates of magazines during the night.
51:04Ira Glass:The movers help the vendors haul their stuff on and off the sidewalks. They generally make$5 to$10 a move. If you were to show up on 6th Avenue tomorrow to start in the business, even with a high school or college degree, even with other job experience, you'd have to work your way up, same as anyone, before you'd make vendor. When sociologist Mitch Denier came to the block to write about the vendors, he was first put to work getting coffee and helping out in little ways for months before getting his own table. He ended up spending years with the vendors.
51:35Calvin Morrill:Not anybody can come out here and set up a table. You have to work your way through the system because there's only a certain number of legal spots on the street.
51:44Ira Glass:The city regulates how many spots there can be.
51:47Calvin Morrill:And so some guys show up in the morning and their whole job is just to be a mover. And in fact, that's how Conrad got started out here. He was originally just a mover. And now he moved up to getting his own table. And there are many people who start out as table watchers, watching a table all night while someone else goes to sleep, or watching a table while people go to the bathroom, and, you know, they may wind up having their own table one day.
52:10Ira Glass:Mitch introduced me to everyone on 6th Avenue and explained that excessive drug use is pretty much what brought all of the guys out here. Most times, a person's position on the sidewalk correlates to their level of addiction. If you smoke a lot of crack and aren't too trustworthy, a placeholder is about the best job you can get. If you're pretty clean, you're probably a regular table watcher or a vendor.
52:36Ira Glass:So there are cliques on the sidewalks and mutual snobberies between the panhandlers and the vendors. But like in any workplace, there are people who sidestep those trivialities, ignore the politics. B.A. is one of those people.
52:52Ira Glass:Some people say the BA stands for bad attitude, but BA prefers business administrator. It's an apt title for him because he's sort of a floater on 6th Avenue, one of the few guys who jumps from job to job during the day. On this afternoon, BA is table watching. He's also placeholding a space next to him for a vendor named Joe, an elderly white guy who sells rare and out-of-print books but only comes to the sidewalks on weekends. And then on top of all of that, at four in the afternoon most days, he goes down to the PATH train station to panhandle. Though today he isn't going. Yeah, I got somebody down there working for me.
53:29Ira Glass:At the train? Yeah, the PATH train station. You pay somebody to go down there for you if you can't go and then... They pay me when they come up. They pay me. Because you have a spot down there too? Yeah, they take my time. You know what I'm saying? My time is from 46, right? So if they want to get on my time, I tell them, give me half. If you go down there from 46, give me half. So right now, you're making money down at the train station. And then you're also making money right now on the table. Of course. That's how I go. And then you'll also make money tonight by holding the space for Joe for tomorrow.
54:09Ira Glass:Got it.
54:15Ira Glass:What would you do if they went if somebody like just went down there from 4 to 6 and started panhandling and you didn't know them and they didn't pay you? Like isn't that possible? No, no. They got to go. Because I go like 3.30 and I check out my spot. You know what I'm saying? I go at 3.30 I go make sure everything is clear. I'm saying I go set myself up, put my crate down there get my cup ready. I change my clothes to look like a bum. Wait. At the risk of making homeless advocates cringe, I want to make sure you caught that. Right now, B.A. is wearing a polo shirt from The Gap, khakis and Adidas.
54:53Ira Glass:But when he goes down to Panhandle, he says, he changes his clothes to look like a bum. I change my clothes to look like a bum. You change your clothes to look like, because right now you look really nice. That's what I said. I told you I had to go change and everything. You have to go down and go panhandling, then what do you wear? I'm putting on my old rolls or something, change my sneakers up, you know, just dusting something, dusting on my durag or something like that. You know, and sit down and just look homeless. And in two hours, how much can you get? About$60 to$80.
55:38Ira Glass:Hey, Shorty, where you get those babies from? What's the name? Magazine? At one point in the corner, Ishmael's friend Shorty pulls up on the sidewalk and gets out of a cab carrying several cardboard boxes. Someone had cleaned out their apartment and given Shorty a bunch of old books. Oh, oh, oh, oh. You got something up in there. The guys gather around and evaluate the books. Most of them seem pretty old, with titles nobody's ever heard of. But there are a few known sellers.
56:07Calvin Morrill:Oh, look over here. We used to miss the Babysitter's Club.
56:12Ira Glass:The Babysitter's Club. These are sales, bro. Don't let nobody tell them, like, a person on sell books or magazines don't know nothing about it.
56:28Ira Glass:Some of these guys have known each other for over 20 years. In the mid-80s, they lived together in Penn Station before the city cleaned it up. After time in jail and treatment programs, the guys regrouped on 6th Avenue. And they're close in a way that makes it nice to hang out with them. They joke around, they get into little arguments that last a day or two, and then blow over.
56:52Ira Glass:These are all good prices, my brother. How much are you? I'll give you a dollar piece on them. It's a good deal for those. Starting around 4 in the afternoon, the sidewalks start getting busier, the music gets turned up on the stereos, and what's known as the power hour begins. Each table has about 150 to 200 magazines laid out. The sellers? Vogue, Vibe, GQ, Martha Stewart Living, Architectural Digest. There are foreign fashion magazines like Italian Vogue and the occasional specialty order. I got a girl right now, she wants a Drew Barrymore Playboy issue.
57:26Calvin Morrill:She said on the internet, they're asking$60 for it. I done had that book many times. I'm waiting on it now. I'm going to just charge you$3,$5.
57:36Ira Glass:The losers? Any weekly magazine. The New Yorker, Sports Illustrated, Newsweek. Neighbors will often donate stacks of weekly magazines, like People, to the vendors. The vendors will take them just to be polite and later quietly throw them away.
57:56Ira Glass:It seems that smut sells the best, and there's a surprisingly large stock of gay porn that everyone is completely matter-of-fact about. In fact, it's all pretty relaxed, no hard sell, except for Ishmael, sitting in his premium spot at the top of the block. At one point, a cab driver, who Ishmael has apparently dealt with before, pulls up next to the tables and asks Ishmael if he has any computer books or software. Yeah, they right there, the whole section, the whole foot. Come on out your cab. You got to get up out of the cab and come on by the table, bro. The cab driver is reluctant to leave his cab parked, sitting in the middle of a lane of traffic on the side of a busy New York City street.
58:36Ira Glass:You gotta come on out. You gotta get up at it. But we ain't gonna have that accident no more like we did last time. I don't know why I bought the ticket. I want you to see the books, man. Ishmael actually gets the cab driver to come out of his cab and to the table. He sells the computer book for$10. Now, I don't understand how you're gonna see like that. You have to go around the table and you can see what's in front of me. What got Ishmael to the top of the block is pretty much what gets someone to the top of any business. He just wanted it more. When he first started on the sidewalk, there was a guy named Scotty sitting at the corner by the bookstore.
59:09Ira Glass:So Ishmael made a plan. He says he stayed inside and rested up for a week and got ready to make his move on Scotty. So the day come, he didn't come yet. So my tables was in there. Next minute, here he come. Oh boy. I fought for three mornings, three days straight. Right? Physically fighting. Tables in the street, comic books in the street, books in the street. He kicked mine and I kicked it. For three days straight, 8 o 'clock to about 11 o 'clock in the afternoon. Morning.
59:47Ira Glass:When Mitch first introduced me to Ishmael, Mitch said he'd met few people in his life with the determination that Ishmael has. And I know it's weird that the path to triumph will be kicking the ass of your opponent for three hours every morning, but if Coke and Pepsi could do the same thing, don't you think they would?
1:00:03Calvin Morrill:Ishmael, I have seen you in 30 below zero weather at 4 o 'clock in the morning.
1:00:13Ira Glass:I've seen you preserving this space out here when everybody else was gone. Because it's like they said, the ghosts come out at night. And if you're not dead, believe me, somebody is willing to slip up in there.
1:00:34Ira Glass:On a good day, when the weather's nice and lots of people are out, Ishmael makes about$150. But he works seven days a week. And a lot of days, it rains.
1:00:50Calvin Morrill:Julie Snyder was the senior producer of our show back when we first broadcast today's program. She went on to co-create the Serial Podcast, thanks to Mitch Denier for acting as our guide to this story. His book, documenting several years in the lives of the vendors, is called Sidewalk. That book became a documentary film with the same name. But Mitch still visits the vendors every few months. B.A. and Shorty have since passed away. Ron was deported to Jamaica. But Ishmael still hangs around the neighborhood. He's retired now. When people started looking on their phones on the subway and stopped buying books and magazines to read there, the vendors on 6th Avenue took a big hit.
1:01:32Calvin Morrill:Thanks today to Monica Hall and Chris Neary. Production help on this rerun from Michael Comete, Molly Marcello, Stone Nelson, and Ryan Rummery. This American Life is delivered to public radio stations by PRX, the public radio exchange. Thanks, as always, to our program's co-founder, Mr. Tory Malatia. You know, when Spike Lee walks in on Tory and me and Philip Glass and Stephen Hawking, this is what happens. He would walk in and say hello to the other four and just, like, ignore me like I wasn't there. I'm Eric Glass. Back next week with more stories of This American Life.
1:02:05Ira Glass:Ooh, ooh, ooh, I'm working, girl.
1:02:11Calvin Morrill:Next week on the podcast of This American Life. A bus full of people going to D.C. Only the driver doesn't want to go to D.C. He's going to go wherever he wants. And the passengers? Strangers who never met till now?
1:02:25Ira Glass:Nothing like one rogue person to make everyone else unite, you know, right?
1:02:30Calvin Morrill:What happens next? A real-life version of the movie Speed. Next week on the podcast on your local public radio station.
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From the publisher
Stories of high drama from America's workplaces — surprising, emotional places full of the greed, jealousy, and ambition of real politics.
Visit thisamericanlife.org/lifepartners to sign up for our premium subscription.
- Prologue: We hear three stories of how conflicts are resolved in offices. Two of those stories come from sociologist Calvin Morrill, who studied the executive suites at a number of large companies in his book The Executive Way: Conflict Management in Corporations. The last story comes from host Ira Glass, who talks about how he ended up punching his own boss in the stomach in front of all his co-workers. (12 minutes)
- Act One: Starlee Kine with the story of a company in turmoil. A young employee gets in a jam and discovers that in times of trouble, when all else has failed, companies in her industry turn to one woman in a suburban home in Long Island, who solves their corporate problems while the TV plays in the background. (12 minutes)
- Act Two: David Rakoff discusses the world of birthdays and other holidays, as they're celebrated on the job... and what happens when you call yourself an editorial assistant but the editor you're assisting calls you a secretary. He read this story before a live audience at Town Hall in New York City, during a This American Life live show. (15 minutes)
- Act Three: Julie Snyder explains the office politics of street vendors on the corner of Sixth Avenue and Eighth Street in New York City. With her is sociologist Mitch Duneier, who spent years working with the vendors and writing about them for his book Sidewalk. (14 minutes)
Transcripts are available at thisamericanlife.org
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