Negative Venture Returns, GM Kneecaps Cruise, and Finix joins the TWiST500 | E2059

12 Dec 2024 · 1 h 6 min

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This Week in Startups - Episode 2059 Summary

Episode Title Negative Venture Returns, GM Kneecaps Cruise, and Finix joins the TWiST500

Hosts

  • Jason Calacanis
  • Alex Wilhelm

Episode Overview In this episode, the hosts dive into the latest news affecting the startup world, investor sentiments, and venture capital performance. Key discussions include the negative returns from Tiger Global's recent investment strategies, GM's decision to scale back its Cruise self-driving initiatives, and a special feature on Finix, a new addition to the TWiST500.

Key Topics Discussed

  1. Tiger Global's Poor Investment Returns
  2. Background: Discussion on Tiger Global's 2021-era fund, which is showing significantly poor performance compared to peers.
  3. Key Points:
  4. The fund initially raised $12.7 billion, but current data shows a negative IRR of 15%.
  5. CalSTRS has marked its investment down from $93 million to $65 million.
  6. Emphasis on the risk and challenges faced by startups with rapid capital deployment and overvaluation during the peak of market enthusiasm.
  1. Challenges in the Venture Capital Space
  2. Market Trends: Conversations on the negative impacts of economic downturns on startups and investments.
  3. Concerns:
  4. Loss of key investors or advisors can significantly impede a startup’s growth and operational strategy.
  5. The relationship between public market trends and private investment opportunities is underlined.
  1. Impact of Political Changes on Business
  2. Political Landscape: Discussion on how the new leadership at the FTC might influence the tech industry.
  3. Key Figures: Introduction of Andrew Ferguson as the next FTC chair, who aims to support pro-business initiatives and potentially ease regulatory burdens.
  1. GM's Retreat from Self-Driving Ambitions
  2. Cruise Update: GM is scaling back its self-driving initiative, folding Cruise into its existing driver assistance programs.
  3. Implications:
  4. This pivot indicates a lack of confidence in competing with companies like Waymo, and raises concerns about the future of autonomous vehicle technology.
  5. Discussion on the potential for partnerships or divestitures that may emerge from this decision.
  1. Introduction of Finix to the TWiST500
  2. Finix Overview: Finix is recognized as a valuable player in the digital payment space.
  3. Business Model: They provide tools for businesses to build their own payment systems, presenting a cost-effective alternative to traditional processors like Stripe.
  4. Market Growth: The digital payments market is projected to grow significantly, making it a promising venture.
  1. Interview with Suvir Wadhwa, Founder of Flight
  2. Overview of Flight: Flight serves as an operating system for event organizers, enabling easier management of event logistics.
  3. Business Model: Flight charges a fee on tickets sold, targeting creators and event organizers who may not have the resources to manage events traditionally.
  4. Growth Metrics: Flight is reportedly experiencing rapid growth with over 100,000 users and a 70% monthly growth rate.

Key Takeaways

  • Negative Returns: The episode highlights the repercussions of aggressive investment strategies in a volatile market, as exemplified by Tiger Global's performance.
  • Evolution of GM: GM's decision to shift its focus from ambitious self-driving projects to enhancing existing technologies reflects a cautious approach in uncertain times.
  • Emergence of New Businesses: The introduction of companies like Finix and Flight indicates a shift towards innovative solutions in payment processing and event management, respectively.

Conclusion The podcast episode provides a comprehensive overview of the current startup landscape, addressing the challenges and opportunities that venture capitalists and entrepreneurs face amid changing market dynamics. It emphasizes the importance of adaptability in business strategies and highlights emerging players making waves in the industry.

Additional Resources

  • [Flight City](https://www.flite.city/)
  • [Tiger Global](https://www.tigerglobal.com/)
  • Subscribe to This Week in Startups on [Apple Podcasts](https://rb.gy/v19fcp)

For more insights and updates, tune in to future episodes of "This Week in Startups".

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Transcript

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0:00a portion of it is the regime change in Washington and a portion of it is there's a lot of buyers When there's a lot of buyers, they set a new top, they drive prices up. And so if you're like Tiger and you offer, you know, you compete to beat the entire venture community to put money into a SaaS company before it goes public, let's say it was Asana or HubSpot. I think those were public already, but that was the kind of businesses they were interested in, the Zendesk, SaaS kind of companies. If they were pursuing that and they wanted to beat everybody at the table, those people have to deploy capital as well.

0:32So they keep top ticking the market. They keep pushing it up. Their bid is going to be higher than everybody else's because they want to win. They want to deploy the capital. Remember, they're getting 1.5%, 2.5%, who knows what their fees are on$12 billion. That's so much money. A quarter billion dollars a year in fees. I mean, if it was 1%, it would be$125 million a year. A year. This Week in Startups is brought to you by OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. Twist listeners can get an extra 20 % off any plan for your first six months at openphone.com slash twist.

1:09Vanta. Compliance and security shouldn't be a deal breaker for startups to win new business. Vanta makes it easy for companies to get a sock to report fast. Twist listeners can get$1 ,000 off for a limited time at vanta.com slash twist. And CLA. Innovation takes balance. clients. CLA's CPAs, consultants, and wealth advisors can help you get from startup to where you want to end up. Get started now at claconnect.com slash tech. Hey, everybody. Welcome to This Week in Startups. I'm your host, Jason Calacanis, with my co-host, Alex Wilhelm. We've got a packed show for you today. Tons of news and a great guest.

1:48What's on the program today? Alex. So today on the show, we have Tiger Global getting defanged and all the data that's behind that. We're going to talk to the founder and CEO of a company called Flight that we're very excited about. Then we're going to add Phoenix to the Twist 500. Then GM kind of gives up on his robo-taxi dreams. And if we have time, if Jason and I don't yap too much along the way, the new head of the FTC and what he promised, Trump. So it's going to be an absolutely packed show. All right. Let's get to our first story, Alex. Yeah. So we're going to talk about a name that has not shown up on this show in a while, but It used to be something we couldn't get away from, Tiger Global.

2:27Jason, one of the best parts of pension funds attached to states like California is that they will often disclose data on how their investments are performing. They have to legally, right? Required or not, we get the data. And what that means is you and I can see inside of funds that we might not otherwise get data from. So the latest is that CalSTRS, which is the California State Teachers Retirement System, has data on Tiger Global's 2021 era$12.7 billion fund and a few other funds that are a$12.7 billion venture fund. $12.7 billion venture fund. The perfect size of a venture fund was like$400 million, remember?

3:12And that was considered the ideal size. Fred Wilson talked about it. The first round team talked about it. That's 300 or 400 of these 400 or 500 million, $250 million funds. And they deployed it really quickly. So we think a lot about venture capital funds having, I don't know, a 10 or 11 year timeframe. Jason, what would be the average length of investing you would do for a fund? Like three years? So there is, you deploy capital typically over three to four years for a fund. Yep. Then that's when you kind of plant the seeds and then you harvest in the second two-thirds of the fund. So let's say you spent three or four years planting, and then you're going to spend another, you know, call it eight years.

3:54These funds typically last 12 to 15 years. At 15, they kind of close out. They buy out the final positions for a dollar and everybody writes it off and you're done. They're timed as 10. They typically have extensions, but yeah, Tiger, because there was so much money flowing into funds and there were so many great deals and founders were raising so much money and founders were being offered so much money and the market was ripping and free money was everywhere, Tiger decided to do an experiment, which was to deploy capital as quickly as possible and basically just take the entire cohort that had reached series B or C in 2020, 2021, 2022 timeframe.

4:29And we saw a lot of our portfolio companies get offers to raise 50 million, a hundred million from not just Tiger, but KOTU and a number of other firms that decided to write$50 million,$100 million checks, not dissimilar to what Masayoshi-san did with his fund as well. Yes. So how did that all work out? Well, we have some data now. Now, Jason, there is the J curve that does come into play here. So you never expect a private investment pool to have very positive returns. At the beginning, you're talking about fees, some things are going to go sideways immediately. And so on the back half of the fund's timeframe, it tends to get better.

5:07That said, when we compare Tiger Global's PIP 15, its 2021 fund, it's not doing well. So recently, CalSTRS marked its investment from 93 to 65 million. It's a net IRR of negative 15%, which I believe makes it a bottom decile fund. Four years in, Jason, is enough time, I think, to say that if your IRR is poor compared to your peers, something's wrong and we're not looking too soon to the data, is my read. This data is very early. So in fairness to them, you know, looking at it, they are literally in where the J curve begins. If they deployed this in 2021, is that what they're saying with this fund?

5:46is that it was deployed in 2021. We're sitting here, it's about to be 2025. So it's a three or four year fund. In other words, they just finished that deployment cycle or how it would typically run. But they did 315 startups in 2021 alone. So that's a pretty consolidated moment in time. And what you want because of time dispersion when you invest is if you were investing over, say, I don't know, 36 or 32 or 48 months, right? Four years. You might peak in, you know, the market might peak in month 24, then come down and be, you know, the valuations might be half that for the next 24 months. So blended, you know, you might've been slightly up paying above market by 25%, but not a hundred percent or 50%.

6:37If you catch my drift, it's effectively dollar cost averaging for literally dollar cost averaging for venture capital yes and so and then also it increases your chances of hitting an outlier because there are a certain number of outliers created every year which means every year a certain number of them get product market fit every year certain ones get what we would call market pull in the industry market pull is when people are just uh calling up saying do you have this product can i get this product throwing money at you signing up without you doing any marketing. Facebook, Uber, Teslas, any great product.

7:10Airbnb had this viral word of mouth. People just sought out the product without them having to do it, and that's market pull. Hopefully, they were looking at companies with market pull. I think the criticism was, how thoughtful can you be if you're investing in a company a day, including on the weekends? Yes. And how much diligence can you do, and how big does your team need to be? we are a team here of i think 12 investment executives we do 100 investments a year and we've run programs like founded university launch accelerator which are like y combinator tech stars and then even a pre-accelerator uh a startup school if you will so you know we are an at-scale investor but i think they had the same number of people or less doing three times the number of deals in a year and these are more complicated deals but what they said was hey if you're at 10 20 30 40 50 million in arr we'll just give you credit for a valuation that will be coming in two years and deploy the capital and i guess that's the challenge everybody saw in this approach we all saw it there but i will tell you it only takes one so if one of these turns out to be hubspot or one of these turns out to be a tesla or an uber or an airbnb and they invested in you know the one to ten billion dollar range you know there could be a hundred bagger in there there could be a 20 bagger in there.

8:24And maybe that makes up for a lot of mistakes. We'll see. It's true. I do want to go back to episode 1207 from Twist because you were talking to founder of funds Everett Randall at the time, and you spent a lot of time talking about Tiger. But the quote from the show that really stuck with me was, if there's no adult in the room, what happens when things go wrong? And I wonder what fraction of Tiger's investments from this fund from the 2021 period when it deployed it that don't need help because you talked about staff sizes i doubt their staff to help even a third of those companies and if two here's what i heard a lot of people who are at peak zirp funds have left now why would you leave well your track record for that fund that you'll have to live with forever would be based upon those investments.

9:10And if those investments were all at five times the proper valuation and you knew there were a lot of duds and you know, you would be fighting tooth and nail for the next eight years to finish that fund. And your reward for doing so would be, you would return one X, you would just get everybody their money back, or you would return 1.5 X. Well, you know, then you got the carry is only that small amount, right? It's not a three X fund, a four X fund. And so a lot of people who felt their funds were underwater, especially if you were like a rank and file person, it's kind of like being on a basketball team and like you lose your all-star, you know, like their knee blows out and then like somebody else retires, whatever.

9:50And you can't win. You're like, you know what? I'm not resigning with this team. I'm going to get traded. I'm going to go work for somebody else. And so a lot of people, I think, and I don't know specifically with Tiger if this happened, but I think what I did here was a lot of people were like, yeah, you know, not my problem now I'm out. Founders know that every missed call is a missed opportunity. Customers don't want to wait. They will call someone else if you don't pick up. But if you use open phone, you're never going to miss another customer call. And guess what? It's super affordable and easy to use.

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10:56What an amazing offer at openphone.com slash twist. that's o-p-e-n-p-h-o-n-e dot com slash twist for 20 off for six months if you are the founder of that company as you point out what do you do well people need to say like oh my god you you lost your consigliere you lost your priest you lost your rabbi at this organization so then who do you talk to now there's somebody else there who's a custodian of this and they didn't do the initial investment and that hike you went on through the headlands in san francisco for three hours and you hung out at burning man or in ibiza and you went crazy and had a great time and now you built all that fabric yeah and it's gone and so now you have to start over and this happens when your company gets acquired as well you know you could lose the person at aol or microsoft who bought your company some mid-level manager comes in it's not their project uh like cruise which we'll talk about in a moment.

11:53And they were saying, you know what? This isn't my problem. I'm going to cut this thing. There's no way for me to win. I'm not going to clean up somebody else's mistake. I've been in a board meeting when there was an investor who was a custodian and they always dialed in and then they always did not listen. And they would get called on occasionally and you have to back up and explain to them why. So I think if you lose your price, if you lose your consigliere, you really are adrift and that's not what you want when you are in trouble. Now, how did this happen? Well, Jason, I think that there's some data that shows off just kind of what's going on.

12:22And you and I were talking about this chart. So this shows the Wisdom Tree Cloud Computing Index. What's that? It's just the Bessemer Cloud Index in index fund form, and it tracks software companies, more or less, that went public. We also have the NASDAQ here, and I put a little time box around the period in which we had the absolute peak of enthusiasm towards late 2021, and then how rapidly, within 69 months, everything changed. And so I guess what Tiger ended up doing here was really effectively and efficiently and aggressively buying the top and that will happen to everybody if you have a period of time but it just looks so painful in retrospect i mean they they graded the top you know um it's in a way what's happening with bitcoin right now if you go all in on a space and we're talking about mr uh mstr micro strategies michael sailor there's another company or what it's called lava mama can't remember Mara.

13:16They now are buying, I don't know if it's billions or hundreds of millions in Bitcoin. They're, I think, responsible for this top in Bitcoin. A portion of it is the regime change in Washington, and a portion of it is there's a lot of buyers. When there's a lot of buyers, they set a new top, they drive prices up. And so if you're like Tiger and you compete to beat the entire venture community to put money into a SaaS company before it goes public. Let's say it was Asana or HubSpot. I think those were public already, but that was the kind of businesses they were interested in, the Zendesk, SaaS kind of company, Salesforce, next Salesforce, next HubSpot, next Asana, whatever.

13:57If they were pursuing that and they wanted to beat everybody at the table, those people have to deploy capital as well. So they keep top ticking the market. They keep pushing it up. Their bid is going to be higher than everybody else's because they want to win. they wanted to play the capital remember they're getting one and a half percent two and a half percent who knows what their fees are on 12 billion dollars that's so much a quarter billion dollars a year in fees i mean if it was one percent it would be 125 million dollars a year a year and i'm assuming it was two but let's say it was one and a half two i mean you're talking about a lot of fees 10 of that fund 20 of that fund will go to fees over 10 years depending on how their fee structure and people could have negotiated that but at the top of the market people don't sweat the small stuff right so now for founders who took that money is the question and i had to mentor a lot of founders and i said listen if you're going to go with best price least rights just know when this all blows up we're going to have to clean it all up so make sure you have a lot of runway you know what we had a lot of firms take the best price highest price per share at the lowest rights board observer seat one board seat not two that kind of thing and so now i've been spending the last two or three years with those companies that let's just come up with a number they're priced at a billion and raised a hundred million and then the market and headwinds started and people started laying people off your number of people who have seats for your sas product goes down so you're working really hard you cut half your staff and you bust your ass at let's say acme sas company sure and this year's revenues 10 less than last year's Then next year, you're at the same level as last year, but still 10 % less than two years ago.

15:39So your best day when you made 50 million was two years ago, or let's say 25 million two years ago. Then you went down to making 21 million. Then you went down to 18. Now you're at 18 again. You got to build back up. So it can be a little depressing, not only to be an LP in these funds, but you're diversified. it can be super depressing to be a gp in this fund because you don't know if you're ever going to get a return and then if you're a founder of one of these companies you're going to run a company that's sideways for four freaking years yeah to get back to growth because you were going for it they told you to hire another 50 sales people to hire another hundred developers to go international and then maybe the market wasn't there your product wasn't tight enough you went too fast car flips out and then we go we have to basically pull you back down to a reasonable amount of spending to try to figure this all out.

16:29I am on the board of companies and I've been involved in meeting with companies in the same position. You know what happens next? The founder leaves. Because the founder's like, I've already fully vested. Yeah. We should talk about founder investing at some point and people that want to change it to avoid having early founder exits leave a lot of dead cap table at seed stage companies. But that's for another day. The thing that I took away from this is no one, and I'm glad you brought up Masayoshi earlier, no one has cracked a foolproof method for deploying essentially infinite capital in the private markets at scale quickly and not losing their shirt at the later stages.

17:03I do think accelerators tend to do pretty well, but I just don't think series C or D plus you can do it and make money. And I guess now we're just watching Tigers LPs sit and kind of cry quietly in the corner until all this shakes out. But I bet you they'll go back to at least one X by the end. Yeah, I mean, this is why people like venture as a cohort. If you hit something, you could get back in the black again. You could get lucky, hit some huge pot, and you're back in the game, right? So a way to look at this is if you were allocating to venture 15 % of your portfolio, 20 % of your portfolio, 10 % of your portfolio as a major LP, you know that over time, you've got, let's say 20 venture, let's say 10 venture funds you work with, and they come back to you every two or three years with a new fund.

17:53So, you know, over 10 years, you're in 40 funds, maybe they got a little frisky, there were 50 funds, each fund represents 2 % of your return. So you could have 10 funds, not return, you know, but half, you know, and then the top quartile return 5x and you blend out to beating the market, you know, and tripling your money over 10 years, hopefully, as opposed to just doubling your money as you might in the stock market in the same period of time. We got a question from the chat, uh, LinkedIn from LinkedIn. We go live on LinkedIn, uh, ours and Lee asks, what's your expectation guys on valuation decline from 2021 to 2025?

18:28Some of these cohort will try to make IPO or MNA next year. So I wonder how much equity will be destroyed in the upcoming year. Your thoughts, any thoughts on that? Yeah. Well, the equity is already destroyed. So if you go public at a lower price, that's not the equity being destroyed in that moment. That's just realizing what it has been worth. So I wouldn't blame the exit point as the equity or value destruction. I don't want to get ahead of my skis, but there has been in the last month or two, an appreciation in public revenue multiples for software companies. It's not huge. It's very encouraging.

19:01If that keeps up, Jason, even another 1x, I think we could see a lot of liquidity in a lot because that's going to make a lot of things easier to do. I'm just not confident in how the economy is going to play out next year to make a real production you i'm super confident that the trump administration and the group of people around them want to see mna come back and be vibrant and they want to see regulations go down and they're putting people in there who are pro business pro mna pro vibrant markets and so yeah we need more companies going public and we need more mna so let the games begin i think literally next year is going to be like a starter's pistol for mna teams at all these giant companies who are going to be able to call somebody in Washington who they might know, or they've been at Mar-a-Lago the last month or two and they've been hanging out there.

19:53I saw a report Marc Andreessen said he spent half his time in Mar-a-Lago the last month. Did you see that report? Yeah. This is why I call it the Musk A16Z administration. Founders, do you want to sell it to bigger customers? I know you do. You got to get that ACV trending up. And you want to push your turn down, right? Sounds good. But to sell to those big buyers, you need to clear all of these compliance checks. You know that. That means you got to have things like SOC 2 sorted out. What's SOC 2? It's a standard and ensures that companies keep their customer data safe. And if you aren't SOC 2 compliant, you can kiss those big deals goodbye.

20:30You're not going to land the lighthouse customers. You're not going to be able to operate at the highest end of the market, but Vanta makes it really easy for you to get and renew your SOC 2 compliance. On average, Vanta customers are compliant in just two to four weeks. It can take months without Vanta, and they automate compliance for GDPR, HIPAA, and more. So you can sell to bigger customers in whatever markup your startup is going after. Vanta is going to save you hundreds of hours of work and up to 85 % on compliance costs. Stop slowing your sales team down and use vanta get a thousand dollars off at vanta.com slash twist that's vanta.com slash twist for one thousand dollars off your sock too well i mean it's everybody administration then because keith for boy jacob his husband his partner you know they're everybody's down there even the people like aaron levy who you know was a vocal kamala surrogate supporter whatever he was uh donator and pinkis who you know legendary democratic fundraiser for obama hillary and even uh biden they've all flipped now and they're like you know what uh we're gonna split this team to go super pro m &a so i expect the market and i expect m &a ipos to rip in the next four years doesn't mean we won't have tariffs or inflation or other issues but i don't think m &a is going to be the issue anymore.

21:48And so all this backlog, if you didn't die, if you made it, you just have to, what I was telling people is make it to 25 alive, which I heard was like the slogan in Hollywood as well. Make it to 25 alive. And a lot of options are going to open up. And the option is going to be if you have a 10 to$250 million software business, you're going to have Mark Benioff. Hello. You're going to have Salesforce come in HubSpot. Anybody with a hundred billion plus market cap is going to come knocking. And that's going to include Uber, Airbnb, looking to expand their businesses. You heard that Expedia rumor previously, DoorDash, Amazon, they're all going to be, and Andy Jassy is going to be like, hello, anybody home?

22:30Oh, Whole Foods. Yeah. We'll buy that. Remember when they bought Whole Foods for 10 billion? You'll see a lot of these$10 billion little pickups. So it's going to be great for business. So the next FTC leadership class is coming into view. Big news. Andrew Ferguson will be the next chairman. He's a current commissioner on the FTC and Trump said over on Truth Social that Ferguson has, and I quote, a proven record of standing up to big tech censorship and protecting freedom of speech in our great country. In terms of how I think about people, this guy's going to be very pro-business. He voted against banning non-competes recently and he voted against the bill that made it easier, sorry, the bill, the FTC action that made it easier to cancel subscriptions.

23:10So if you're comcast great that's gonna be lovely but we also got our hands on his pitch to trump about what he will do as chairman of the ftc where did this come from it got leaked or they released it or well leaked or released is an interesting question that i don't think i'm qualified to answer but well we've both seen that many times journal in my journalism days where you get a leak from like inside of motorola somebody would give us information about their next phone it was a leak Yes. I don't know if this was a leak or a leak, but Punchbowl got it and everyone's been taking a look at it.

23:47So there's a couple of things here that I think you're going to absolutely love. He mentions here how he wants to end Lena Khan's war on M &A. Fantastic. That's exactly what you're talking about. Also ending the FTC's attempt to become an AI regulator. That struck me as pretty interesting. but then this is why i get a little uh curious about what big tech means because you said you know anyone over 100 billion dollars next year is going to be on the phone looking at incremental revenue talking acquisitions absolutely but here he says that he wants to focus antitrust enforcement against big tech monopolies especially those companies engaged in quote unlawful censorship so what what does big tech mean i don't know if anyone knows i mean what he's referring to there is Facebook and YouTube specifically and Twitter back in the day, canceling Trump's accounts.

24:35I'll just translate it for you. This is a document for Trump, right? This is a pitch to Trump for his services. What does Trump remember? After January 6th, that horrible day in American history, Trump had his accounts suspended on Facebook, YouTube, Twitter. And I don't know if anywhere else, I don't know what else was like a major platform at the time, four years ago he was basically ghosted like milo yiannopoulos or you know pick a person alex jones they just gone which is a private company's right to do the republicans have twisted this a bit where they're like you have the right to do it except if you do it so putting the hypocrisy aside that you know a tiny business making cakes in you know whatever state in the south you know doesn't have has the right to turn down gay customers do you think that's abhorrent do you think that's a civil rights penalty or do you think that's respecting a business owner's right to do to work with the customers they want we could have this debate all day long sure what people have come to this is their justification in their minds okay because you're probably saying hey is this hypocrisy their justification is at a certain scale these sites are so powerful that to be removed from them you are essentially being removed from the public square so they want facebook youtube and people at scale let's say over a billion users over 500 million users whatever it is you have to justify or be transparent about why somebody is removed and have a process for them to be put back on platforms appeal etc which you remember alex zuckerberg who was pretty cowardice in this he's like yeah we're banning trump then he's like i regretted trump's a badass and then in between he hired a group of like academics to create a board of people who would make these decisions for facebook and then they think they disbanded it or they just ignored it a lot i remember they'd be like you shouldn't do this and facebook was like eh we want to um by the way on the whole aaron levy and um zuckerberg changing their tune they're just afraid of retribution right like this is this is political fear to a large degree i mean okay um that would be a cynical take sure you could we could have that take i think the other take is which would be mine um my personal belief is if your candidate doesn't win you should support the other candidate and push them towards their better angels and what they can do that you believe is in the best interest of americans that's the approach i'm taking which is the same approach i took last time so i think zuckerberg you know some people might say he's really scared that he's going to get broken up and therefore because of what he did to trump there's an argument there uh the jd vances of the world have been pretty hardcore that these things need to be broken up they have too much power and they determine an election and so you know they do think he's probably nervous about that haran levy running a sas company i don't think he's nervous about that i think he probably thinks it's cool that smart silicon valley people and a former venture capitalists are venture you know the vice president and that they're going to have some influence here as opposed to career politicians i guess i do have a cynical take because yeah um i've been watching things i think is the way i put it uh but i think you raise some good points and i want to add a little bit more from what ferguson said in this document by the way i would think you're right just to make that summary you're probably right zuckerberg is scared and then i think the rest of the people mark pincus who now is saying hey listen i support this and this or me i support these two or three things i may not be like a trump guy or a mega guy i'm a moderate but i do like these two or three proposals so that's what's happening now pincus myself or you know someone like aaron levy you'll see us cherry picking these are the things that i think trump could do in the trump administration and jd could do that would be positive for business the world humanity the market is pricing in some cynicism like uh shout out to tesla but i don't think every percent of appreciation since the election is predicated on uh changes to its business fundamentals versus lack of regulation is going to be is the big you know the the people who are in highly regulated businesses self-driving finance you mentioned before subscriptions if you're in one of those businesses especially finance you know it's going to be gangbusters now like yeah you know although trump has he does he vacillates between the populist comments and the thing so there's you know as people have said and i'm not the first to point this out there's something for everyone when he describes his position and i'll give an example of it he he has publicly come out and said things about like predatory credit card prices and that they shouldn't be allowed and then he's saying we're gonna have less regulation we get rid of all regulation finance companies gonna be able to do great so somewhere between these two is going to be the reality all right everybody welcome back to the program steven estes is with us again he's a principal at cla they're a professional services provider they specialize in cpa tax consulting and wealth advisory his areas of expertise lie in vc-backed startups vc funds high growth startups with complex tax issues in multi-state and international filings.

29:51Welcome back to the program, Stephen. Hey, thanks, Jason. Appreciate it. When you look at these growth periods, when startups start rapidly growing, how do they screw it up? First and foremost, the sales tax. There was a big shakeup in that about four years ago. It opened the floodgates to states really being able to force small companies to collect and remit sales tax in a lot of different states. When we had the pandemic hit and the rise of remote work, that really intensified that as having employees in various states creates the requirement to collect and remit to sales and customers in that state.

30:20So that was huge. And then secondly, I think really just how to handle the issuance of equity to key employees. It amazes me that founders don't know more about various restricted stock awards and stock option plans that are out there. Safes have been a godsend when it comes to keeping 409A values low for early stage companies. But a lot of founders don't have a clue when it comes to how a priced round can negatively impact your ability to bring on those critical hires because it really massively increases the tax liabilities that come with the receipt of equity in those companies. All right. You need a trusted advisor.

30:54Tax is accounting. You don't want to play games with this stuff. Get it right. Get a great partner like CLA. Go to claconnect.com slash tech and let them know your boy Jake Al sent you. Once again, claconnect.com slash tech. We're going to deport 15 million people. You're xenophobic. You want everybody dragged out of the country. He'll say that at one rally. And then I'll say, you know, hey, and JD will come out and say, you know, we're going to start with a hundred thousand, 500 ,000 known felon criminals who've attacked somebody in the United States. We're going to find them and get rid of them.

31:22Probably somewhere between the two, right? So you can pick where you want to interpret the bombastic, colorful things he says, and then we'll see what he actually does. I think that's a very illustrative set of examples because in one, you have things that are diametrically opposed. For example, capping credit card rates at 10%. and on the other hand, go wild to the fintech or the financial sector. On the immigration point, both of those options are pointing in the same direction. So I think there it's much easier to say somewhere in the middle. When it comes to things that are diametrically opposed, I'm just curious.

31:57Now, we'll find out. So Ferguson, back to him. He said in his pitch to Trump that he wants to quote, pursue structural and behavioral legal remedies under the antitrust laws and the FTC Act to make sure large platforms treat all Americans fairly and to prevent them from using their market power to box out new entrants and stymie innovation. How do you do that without regulation? I struggle. This document that I read, Jason, just goes back and forth on so many things. He said he wants to end Lena Kahn's politically motivated investigations right under the bullet point that said, investigate and prosecute collusion on DEI.

32:33I mean, it's a job application. so how can you not care about your own intellectual like like i don't know are we talking about politicians here or we're talking about ethics professors i think we're talking about i'm talking about being a human if i said to you jason we're gonna you have a very high moral ethical bar alex i know this and you are a man of logic what you have to learn is politicians number one jobs and people who work in politics the number one job is to stay in power and the way you stay in power is being flexible intellectually and being able to say both things at the same time and hold space i'm being precocious here you have to hold space for as you called it diametrically opposed things or things you know the the level of cognitive dissonance a person like yourself who is logical who loves numbers and facts and truth the challenge you'll have trying to understand what politicians are doing is they're not looking at the facts or the logic or looking for hypocrisy or things that are you know uh would they don't have cognitive dissonance they just say everything and then they figure out what they're going to do later and i think that's what it is after you get the job he's going to figure out what his what the positions are it's going to be choose your own adventure next year then okay choose your own adventure bending towards much less regulation smaller government less taxes so if that what if you're in that group of people and i it's important to kind of distance yourself from the personalities involved because i feel like it's there's a lot of baggage and for good reason scar tissue baggage whatever you want to call it i like to divorce myself or just say if any presidential candidate were doing this it was bill clinton and he said we're gonna have less government we're gonna lower regulations and we're going to lower your taxes, I'd be like, high five.

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34:26Thank you. I'm voting for you. Yeah. I just, I can't do away with things like, you know, the attempts to end birthright citizenship, which might've impacted my mom's citizenship status. If I, if I think about my family tree. And so to me, like I cannot look at my family's income statement and think to myself, you know what? For 3 % more net income per year for my family, I'm going to give up X, Y, and Z. And this is a personal thing. I'm not going to make a moral point, but I'm perplexed occasionally by what people are willing to let go for a little bit less friction but sorry i've i've lost off i think it's actually no no it's i think it's within our mandate you know sure with immigration there is a really important case to be made i did ask the president about this uh about green cards for people who get degrees he gets that issue people around him get that issue so i think what we're going to see is when yeah when all the fireworks stop and the bombs stop going off you're going to see it immigration settle into less people crossing the border illegally we all want that people being deported who are just known felons like you just beat up a cop you're going home that's it we're not you know one strike you're out kind of situation um no leniency no like probation just out of the country now i don't know the legality of all that i'll be totally honest of how that would occur.

35:44But, and if there's going to be like due process, do people who've come here illegally get due process? How much due process do they get? Do they get due process once they're back in their home country? Who knows? And then you're going to see talent get exceptions and people who invest get exceptions. Trump loves a good deal. For me, it's very simple. You come here with a degree we need and a service we need. You get a couple of extra points you invest money here you get a couple extra points and we just sweep the most talented entrepreneurial technical talented rich people from around the world and get them here and then yeah just a little less people at the border sounds like a pretty good idea 0.6 percent population growth which is whatever it is 3 million i think it was like it looks like 2 million people a year across the border or came here uh which was like roughly double what it normally is so we're kind of in spitting distance of what everybody considered normal before yeah well things change but also like you know going back to the the point you made about trying to figure out what the hell trump's going to do the high school immigration point that he made to you on on all in you and i've talked about a couple times but like whenever i go back to the record from his first administration um they made high school immigration harder to do so maybe this time it'll be entirely different but i think stephen miller's still gonna run anyways one thing i do know jason right so i think that's what's in play right now yeah who gets to decide who does trump listen to you know and once he's listened to everybody does he go with the trump 1.0 administration or the trump 2.0 administration does he go you know with people who are the business people who are the billionaire crowd who are the successful entrepreneurs who have created millions collectively jobs tens of thousands of jobs each or does he go with the career politicians who got him in the first time i gotta i gotta ask jason would you on the business folks yeah yeah but like i mean talking about market injuries and talking about your friends you know he's also not by the way running again keep that in mind he's not running again this is a legacy moment for him i know but like how many people in silicon valley do you think would be okay with deleting democracy and putting the six richest people from tech in charge because that that kind of feels like Well, I mean, you know, Trump's in charge and he makes his own decisions as we've seen.

38:04You know, he fired two thirds of the people in the first administration. So he's pretty clearly in charge. I'll be honest. I think when you see him in office, he's going to make his own decisions. Absolutely. He's going to make his own decisions. And I think everybody around him kind of knows that. Well, I hope so. But one decision he made, the other part of our FTC story is that Mark Nieder in the ADOR is being added as well to the FTC, giving the Republicans a majority. One data point here on him is that while he worked for Senator Lee, he drafted a bill that would have forced the breakup of Google's ad tech business.

38:36I think that was back in 2022. So anyways, a mixed bag when it comes to the FTC, certainly a change in Lena Kahn. We'll see the details when they come out. It's going to be 10 times better than Lena Kahn for startups and entrepreneurship. Perfect segue. My question, Jason, was very simple. Startups that might, let's say, not see a path to an IPO if you wanted to get your company ready for this starter gun m &a moment what do you recommend oh what a good question um i always tell people partnerships lead to purchases partnerships lead to purchases great companies are bought not sold if you go and you say i want to go meet everybody do m &a you know the chance of getting bought are five percent or less if your, I don't know, Whole Foods or your Instacart and you're working with Walmart or Amazon and you've got some, you know, deal where you could order certain items from Whole Foods on Amazon, let's say.

39:32Let's say their house brands were made available. Okay. Yeah. Now we made a deal. Somebody in the organization who wanted certain Whole Foods brands on, you know, made a deal with somebody who is responsible for that. And then the CEOs find out about it and they're like, oh, that's interesting. And then they see each other at Sun Valley at the Allen and Company Conference, or they see themselves at the All-In Summit, or they see themselves at some, you know, Davos. And they're like, oh yeah, I know. Yeah. John and Susie are working on that. Yeah, that's great. Has that business gone for a high margin?

40:03Yeah. I was wondering, maybe, have you thought about like us maybe helping you like maybe put more SKUs on? We could run a test like maybe in Austin or wherever your home base is. And then all of a sudden the purchase happens, right? Yeah. And so you see that over and over and over again. It happened to be the Weblogs Inc. AOL wanted to invest. Bezos and Andreessen were going to be the two investors. They each offered 250K at a$5 million valuation. We were going to sell 10 % of the company for 500 ,000. It was going to be Mark Andreessen for 250 and Bezos for 250. And met with both of them. They both committed.

40:36And then AOL came in and said, we want to buy the company. uh we want to invest in the company can we put a million in next to them and we'll take 20 and i was like well i don't know if i want to dilute that much like hey we want to buy 49 and we want to use your software you know and it just the conversation eventually was like ted leones has called me my greek brother uh we're gonna buy your company you're gonna become very rich for a 30 year old man and uh you're gonna learn a lot here and then you're gonna go off to do even better companies after this we'll take care of your brands boom and then 30 million dollar sale happens and so that's it it's just partnerships investment collaborations lead to getting to know each other lead to the acquisition yeah every single time it happens that way this this reminds me a little bit and i'm going to try to make this uh pc but like essentially if you're out and about in society you're in a run club spend time at a cafe go to live events the chance of meeting someone to date goes up dramatically if you're at home by yourself so go out there and make some connections.

41:35And then hopefully we can talk about your M &A deal founders on the show in 2025. Awesome. All right. Now, Jason, news. We added a really killer company to the Twist 500 today. I'm very excited about this. It's called Phoenix. Phoenix helps businesses accept payments by giving them tools to build their own payment systems directly into their apps and services. And I think this company is one of note for the next five or 10 years because the digital payment space is both so large and still growing so quickly. So Statista estimates that the total value, transaction value of digital payments is going to be about 17, 18 trillion this year and grow about 16 % per year through 2029.

42:16So that's an enormous tan, can't do much better than that. And critically, there are a lot of great companies in the digital payment space. We talk about Stripe on the show at what, at least once a week. And Stripe did grow its payment processing volume to about a trillion dollars last year, up about 25%. But the market is so big, fragmented with so many different needs that I don't think any single company is going to actually win the whole thing. So Finix, and the reason why I like it is that it started life as a kind of a payments infra company versus a payment processor. So it wanted to go into your company, help you build payments into your own software stack, keep your costs low, and essentially be in the background.

42:53But the company as of 2023 also became a payments provider. so now it does kind of both sides of the equation growth has been fantastic up i think forex in the last year as of october and they raised 75 million dollars more i just can't say enough cool things about this company i think it's really really whip smart well positioned and uh it's growing really fast i love it so if you want to have payments but not use stripe you would use yeah and finix lets you have your own payments inside of you so you can accept credit cards you can accept PayPal, whatever it is, buy now, pay later, instead of using Stripe or these other models, you would not have to do that, but you'd still have to pay fees to the credit card companies, I assume.

43:38Yes. So what's the advantage of this? Why not just use Stripe? Oh my God, Stripe works. It's lovely. It's so big because it's good. Well, Phoenix makes the pitch this way. Do you want to send your customers to a Stripe interface to do a transaction? Do you want to share any of your brand with them? Probably not. You want it in-house. And also they think, they argue, that Stripe's model, which is very, very simple, 2.9 % plus 30 cents per transaction, is a bit expensive. And so they charge, they make you pay the interchange fees, of course. At cost, there's a SaaS fee. And then I think it's a variable rate.

44:11But the idea is own your own infra, have it in-house, keep your brand and pay less. And frankly, that's not a non-compelling pitch for business customers, I don't think. Okay. Well, welcome to the Trust 500 and any notable investors there listed? I'm curious. Yeah. So way back in the day, Homebrew, so shout out Hunter Walken, Satya over there. Amex and Visa have also put money in, unspricably. Bain, Lightspeed, and then Accrue Capital, which actually I don't know that well, led their last$75 million round. Got it. Okay. So they're cooking with oil and more competition always great for customers of those products you'll keep stripe on their toes and good for them to have a competitor i guess yeah all right awesome what else is in the news as we get ready for our guest who will be coming up next yes uh let's do gm and cruise i am uh do you ever read a headline and just want to cry a little bit yeah so that was me that was me okay so if you don't know everybody gm which owns cruise most of it is backing off its dreams of building a robo taxi fleet and is instead going to take cruise this entity that has gone through a hellacious there and back after an accident and some controversy and they're going to fold it into their existing uh driver assistance program inside of gm they're not going to build a waymo competitor instead they're just going to make their truck self-drive better and they're going to cut their spend on self-driving i'm just disappointed it feels like such a a failure to understand the innovator's on that well and uh there's another shoe that's going to drop here i'm almost certain of it um this sounds like there is going to be some sort of a partnership that's going to occur or some divestiture of crews perhaps i i don't know i don't have any inside information but usually when somebody shuts something down like this it's probably because they have some other better deal and some other better option presented itself so i think we've seen half the story here and the third act is still going to happen first act was trying to do it and then they had that terrible accident where they didn't hit somebody but somebody got hit by a human power car they ricocheted into a cruise car which then dragged the person unknowingly and then cruise of course famously selectively edited the video when they submitted it did something which most people i believe felt was um dishonest as we charitable and that led to them being shut down in san francisco and then the program being canceled altogether waymo of course is doing great in san francisco and other locations and they've got partnerships with a couple different companies including uber cruz was obviously an uber partner yeah it stinks that they are giving up but i do think we're going to see something happen after this and so i wouldn't be surprised if gm announces that this asset and this technology is going to be co-branded with another person uh i don't know if it'd be uber or lyft or another automaker who doesn't have a solution a toyota nissan whatever or one of the third parties we've had on the program who are working on the problem and you have zooks of course owned by amazon working on this so you know how many self-driving technology companies how many ride sharing companies do there need to be it's probably there's 20 people working on self-driving now and we'll go down to seven and this is part of the process is people saying you know what i fold i don't feel i can keep up with waymo uber lyft zuks yep um what was the other one wave wave wave thank you uh there's aurora doing trucks i mean there's so many out there It is evidence of what you're talking about.

47:53Plus five or six people, Baidu, BYD, everybody doing in China. So this has got to go from 25 people down to 15, down to five, basically. And then it'll consolidate down to five players. And Cruz is not going to be one of them, apparently. Dead on. But I just think Cruz should be one of them. So GM, in their call about this, they had a call last night. And I read the transcript this morning. And it's going to save them about a billion dollars a year, by my understanding. Which is not chump change. But if you pull their Q3 earnings, they expect their full year EBIT to be$14 to$15 billion. So it's not even that much savings.

48:30And they could have de-risked their entire future. Sounds like an announcement's coming. Okay. All right. All right. Well, so they decide that they're not going to do this, but they're still going to make their cars powered by? I don't know. Waves technology, Aurora's technology, Tesla's technology. I mean, it sounds crazy that Tesla would do it right now. They've given no indication they would. Yeah. That I know of, but let's just take superchargers as an example. Sure. Can other people use superchargers right now? Yes. Yes. Could people use superchargers five years ago? I don't know the answer to that.

49:05No, they could not. No. It was not like it was open to other people. Now it's open. So, you know, sometimes people change their mind. and let's say if tesla did have the best or waymo did have the best self-driving technology in the world yeah or wave or zoops let's say those four people aurora those five people have incredible like they're 80 90 of the way to solving it uh-huh i think we all agree they're 80 of the way they're 85 of the way there i do um so if they're 85 of the way there if you were one of the would one of the four of them consider licensing it to gm to be in all their cars i mean sure but that's not too much yeah but that's not the thing that i'm that i'm that i'm thinking about because to me waymo and the promise of zook's style self-driving cars and you know tesla talking about building a fleet that you can rent and just use means that personal car ownership is going to eventually become such a dated concept that we're not going to understand it.

50:09And GM just looked ahead and said, you know what we need to do right now is pay more in dividends, make more money from large trucks, and just go for the most mealy middle mouth option of working on our L3 technology in the meantime. So sure, maybe, but I mean, oh my gosh, there was a future that they could have shot for, and they shot for the most tiny thing. What if Waymo decides they don't want to make cars, but they do want to make the greatest driver in the world, and they say you can put it into all your GM cars and then you can sell those to any ride sharing network, DoorDash, anybody you want.

50:43Cool. But I mean, if that's the case, then every single car company in the world can do it. Cruise was unique. Well, but Waymo doesn't make cars, right? They adapt Jaguars, I think, currently. Yeah. Yeah. But they're moving away from that, thanks to the move deal that we mentioned. I guess, yeah, sure. Maybe GM can find a way to license. But to me, they were investing, like they wanted to be a critical technology leader in a growing industry and now they've gone yeah it's really three different businesses you got the ride sharing business uber and lyft you got the self-driving technology business uh zooks tesla etc waymo and then you have the car manufacturing business tesla's going to have all three uber's going to have two out of three the car manufacturers will have one or two out of three and i think that's the way this is going to go down.

51:30And then if you're placing your bet, you're placing your bet on, do people want to own cars or not? I think young people probably do not want to own cars. If there are cars available all the time, they're just going to go with cars available all the time and not own one. I mean, you brought it up last time on the show, so I don't think I'm breaking any personal boundaries here, but your oldest is getting closer to driving age. And so I'm kind of curious, what do you hear from her friends? What do they want? I mean, we live in Austin where you kind of need a car. And if you live outside the circle in Austin, you know, for 10 miles or whatever, it's a little hard to get an Uber or a Lyft way out there.

52:08Now, you know, in the future that might change, but I do think the people in her school and people her age do have cars and they learn how to drive right about now. And I'm going to teach her on the ranch how to drive the RTV and the tractor and the lawnmower. And yeah, she'll know how to drive a car right after that. Nice. No, I mean, I couldn't wait to get a car and get my license so I could get the hell away from my parents. And the fact that kids don't drive these days means that their parents are too nice is my view. You should be mean enough to your child that they want to drive. That's it.

52:39All right. Our guest today is Suvir Wadwa. He's the founder and CEO of a company called Flight Jason. That's F-L-I-T-E dot city. This is a company that I'm personally excited about because when I first heard about it, I was not sold on the idea of working in the events business. But after digging a little bit deeper, I'm kind of obsessed. The way that I think of it is that it's vertical SaaS for event hosts. Sevir, welcome to the program. Good afternoon, guys. Thank you. Thank you for having me. Nice to see you, Sevir. We are investors in your company. Tell us in the audience, maybe share with us what you do, what's the mission of the company, and how it's going so far.

53:15Of course, yeah. So I'm building Flight. Flight is the operating system for event organizers. It stems from a problem I faced myself as somebody that would put up events all around the country at different nightclubs, what we realized that was artists, TikTok DJs, creators that have a massive following couldn't monetize on their audience or even connect with them just because they were really good at creating an experience for them, but they didn't know how to take care of what happens in the back end of an event. So operations, taxes, finances, hiring, payroll, and then finding synergies between these different tools and building product on top of that.

53:50So we released flight to sort of simplify the operations so you as a creator can do what you're best at, you know, performing for your audience or, you know, connecting with them. Started this in school when I went to NYU, just graduated in May, was in launch this February. And yeah, it's been an exciting last nine months. I'm happy to share a demo as well. Yeah. Well, yeah, show us the product here and we'll ask you questions while you get it queued up. I guess the first question I have is, who is the customer and what is the business model here? So currently our business model is a fee on top of tickets sold through our marketplace.

54:22We charge a dollar plus 12 % on tickets sold. Our customer is an event organizer that puts up about one to two events a month, sells about 600 tickets for those events at an average price of$28. How do they sell tickets currently? Because this is the long tail of events. This isn't a Ticketmaster Taylor Swift event you're going after. This is on average a 500 person event or something in that range. Right. Yeah. 500 to 1 ,000. um the way we sell tickets or the way these creators sell tickets is by sort of advertising it on instagram or youtube but what we do is more than just the ticketing right um i think events have so many different revenue streams in terms of you know drink sales at bars or you know just everything related to the ecosystem and we come in there and sort of help you monetize and grow your revenue in those streams as well and a portion of this is obviously the promoters who were involved i remember when you first pitched me yeah you were explaining how this uh entire space works somebody who's a dj who's throwing the new year's eve party or i don't know some you know uh party in the summer whatever they're in ibiza or you know new york whatever it is there are promoters who have mailing lists who bring people to see a dj they get cut into the revenue so there is a bunch of accounting that goes on here it's a lot more complex than than people new.

55:42Yeah. Yeah. Yeah. Of course. And these promoters, you nailed it. They struggle to get their payments. In a city like New York City, every promoter I've spoken to has taken three to four weeks to get paid out, maybe 200 to 300 bucks from an event. And that's absolutely horrible. So we hope you streamline that and then take care of the accounting and sort of retargeting with these promoters as well. And it's funny that you mentioned, Jason, Taylor Swift, right? Ticketmaster, massive concerts, theater stores in the news recently. Think about an artist a couple levels below Taylor. She probably has the exact same level of talent and a pretty strong audience, but she probably doesn't have the team or operational resources to put up concerts at scale.

56:22So with something like Flight, she can hop on, do what she's best at performing, but take care of everything that Taylor has a team for just through technology on Flight. I wanted to ask about that because to me, concerts are an enormous driver of my personal nightlife. So they're the thing that I care about the most. Have any bands actually used Flight thus far to do more than a one-off concert, Severe? We haven't had a band, but we've had a lot of TikTok DJs. TikTok DJs, I see. Yes. So they travel around the country, whether it's in the West Coast or New York City. These guys, yeah, they put up performances, but all their operations and team and sort of finances is all matched through Flight.

56:57Can I ask one more question about that? So on the finance side, you guys in your FAQ talk about how you have same-day payouts, which is awesome as a feature. people love to get paid. But one thing we also think about are chargebacks and people disputing payments and so forth. Does the company hold any risk by making it so easy to pay out event hosts? Are you off holding any kind of the bag financially there? Not really though, because what we do is we firstly vet these customers really well before they hop on the platform. And then secondly, we've integrated a lot of APIs to reduce payout amounts.

57:28I mean, you can cash out instantly, but there's still certain restrictions we place to manage chargebacks. And it's great that I'm presenting my screen. We've built a lot of custom APIs around the whole dispute sort of section to manage chargebacks. So everything's automated and taken care of through the platform. And so if somebody wasn't using flight in this business, if they're a TikTok DJ, they would, I don't know, put something on Eventbrite, but not have all these additional features and ways to manage the events. Yeah. Absolutely. Yeah. They'd use Eventbrite and then take care of their marketing on MailChimp Twilio.

57:57They do their finances on QuickBook. They run ads through Meta directly on Snapchat. And we have Flight AI as well, which I'm super excited to talk about in a bit. Oh, any announcements here you want to make or what is it going to do? What's your idea? We learned that with Flight, we bring a lot of operations into one platform. And so we make it very easy for you. But on top of that, I mean, these DJs are performing, right? They're on the road all the time. And what they've done at times is text me while I'm out with my girlfriend being like, hey, can you change this ticket for me? So what we've done with Flight AI is literally everything you can do on flight is happening through a conversation now.

58:31So instead of texting the founders at 4am in the morning, you know, the AI does it for you. So instead of going into an interface on your desktop, you just go into a chat room and say, hey, raise the prices of this ticket or this offering this table or whatever it happens to be. Yeah. Question for you about software development. As we wrap here, we are entering this age of efficiency and a lot of founders are using AI inside their organizations to drive efficiency. Maybe you could tell us a little bit of how AI has changed running a startup, if at all, and specifically your startup. Yeah. It has been massive for me.

59:09I think while being in school and building a product like this, balancing classes back then, and then being able to write tons of code, GPD, especially when it just came out, really made it easier for me. I mean, I didn't know how to code in JavaScript or React or any of what Flight is built with. And I've built most of the product myself. So I've come a long way using AI tools. And then now our team, we have an international team that codes for us. They take care of all of our development and we've given them access to almost every AI resource they need from GitHub Copilot to sort of different subscriptions.

59:41So they can be more efficient. What have they asked for? Well, I'm curious. besides GitHub or ChatGPT, is there any other specific products that they say, hey, we really need this? Not at the moment, but I keep looking for more products. I think if I can find more solutions to make their life easier, we're going to grow faster and more efficiently as well. Oh, I just want to pick up on the growth part because I was going through your LinkedIn and you said as of a couple of weeks ago that you guys are growing 70 % month every month and you've grown to over 100 ,000 users. So I'm just kind of curious, is that's tickets sold to people, not event hosts themselves.

1:00:20Yes. That's the consumer that has bought tickets on flight. We have about 60 active event organizers on the platform that, you know, run events every twice a month. That's why I say active. Okay. Yeah. A hundred thousand consumers on the platform. So that's exciting. Just a question about getting, getting out there. I know you were just in college, you were at NYU. You and I were talking before the show about how busy New York city is as a place to be, but does flight scale to other markets that are smaller? and I know I live in a smaller city, so I'm thinking about Providence, but I'm just curious how far down market you can go and still have a flight friendly event.

1:00:50I mean, our biggest market is Connecticut. Funny that you mentioned. So yeah, massive in Connecticut, Philadelphia, Washington, DC. And I think around 33 cities around the country have used flight. We just started in Dubai, in London, and now India as well this winter. Oh my gosh. All right, cool. It does seem like these younger generations, Alex, because they're online so much, I think that they're starting to get to the point where maybe they're online too much. And they're like, I need to get out and hit the club. I need to do something with people in the real world. Yeah. So every time things go, you know, the pendulum swings too far one way, I think you get a reaction.

1:01:27And live events, people just keep asking me, when's the next live event? When's the next live event? When can we see people in person? Is that a trend that you're building off of? Yeah, absolutely. And it's also nice that you mentioned, I think ticketing is a very big space, but there's tons of players building ticketing platforms. I think the way Flight stands out is targeting these consumers and bringing, say you're in your bedroom using technology, scrolling through your feed. You want to organize an event. You can hop on something like Flight and throw an ad scale event as well if you need.

1:01:55So we normally get these kids off their chairs to attend these events. We also start to get them to throw these events, which is massive. It's going to be a big part of, I think, the future. People talk, Alex, about like, oh my god job destruction you used to always be able to get a retail job yeah then that went away as a safety net we were talking just yesterday or the day before hey you know used to be able to get a job uh as a uber driver a doordash driver maybe over time that goes away yeah and so what's left you know people become podcast creators content creators poets uh musicians and live events there's actually i think as we get rid of some of these jobs humans are going to be looking for something to do and one of the things they might want to do is throw a party or throw a concert and go and attend it and that's a beautiful thing enabling people to do that it's in a way flight is kind of like airbnb in that it kind of helps people build this platform and you do help aggregate some people to attend events yet or is it still more like mail chimp where you know you bring your mailing list we're not here to grow your mailing list but eventually sub stack when they competed with mailing mail chimp their focus or beehive even better because they came from the Morning Brew team they had that cool feature of like affiliates built into it so they said you know hey there's tons of mailing list products we're going to help you grow you have the affiliates that's the tool for your growth so I'm wondering if you're not just aggregating supply but and being a tool for the supply but are you aggregating demand yet?

1:03:23Yeah to start we've built a lot of product for you to reach your audience to send mails you know notifications text but we focus a lot on our consumer app A lot of these kids, you know, discovery is very important for them to sort of find events. So we've nailed down an app where they can easily find events, explore, and that helps bring the demand in for them. But what we've realized is helping them sell an extra six, seven tickets is amazing, but helping them sort of make backend operations efficient will help them sell 50, 60 tickets in the future and build a brand, which we always want to focus on the B2B operational side of things.

1:03:54Can I just slip in one last question, Jason? Cause I just remembered this. So when I was going through flight before the show, just prepping, going through the service, signing up, looking at different events, I noticed that they do have a great mobile app for iOS, but not for Android. And so, Sivir, I'm really curious about the choice to go iOS only at this stage. And I guess, when does it become necessary or beneficial for you to invest in building an Android app? And I say this as an iOS user, to be clear. Yeah, yeah. The Android app is important. I mean, I have a Swift background and, you know, we had to pick our battles and what we want to build, what product is more important and dedicate resources to so we thought we'd get the ios app first um a lot of our customers use iphones as well but yeah we're gonna scale our team after our fundraise and expand to android as well okay well if you're gonna go to india android you know absolutely you have to have it yeah okay you'll get there um well listen continuous success it's great to be on the journey with you i think you're on to something you know i do see all these tiktok djs as i'm scrolling it's amazing how many people are listening sometimes it's become like um a modern day radio station where the live feature has a little bit of monetization built into it but it's not a lot and then i noticed a lot of singers and then i noticed the singers you know who have two three four five hundred people watching them they're all announcing their events so it's kind of becoming alex like stand-up comedians remember tony hingcliffe would have like these shorts the shorts for tiktok and for YouTube came from, you know, the small event he would do here, Kill Tony.

1:05:23And then all of a sudden he's on tour across the country or podcasts helped them do it. I think there's going to be something there with TikTok DJs. You know, you get into a certain DJ, a certain vibe, a certain community, and then you go out and see them when they tour. It's really a fascinating way to monetize the celebrity people get on TikTok specifically. Absolutely. Yeah. Well, Saphir, thank you so much for dropping by. We will keep track of how things are going. And And when you cross the next major ARR milestone, you let us know. We'll talk to you again. Thank you for having me. All right.

1:05:52Well done. Well done. All right. Another amazing episode. It's Wednesday, Wednesday here on December 11th. We'll be back on Friday, December 13th with another news program for you. He's Alex. I'm Jason. Turn on your YouTube and you can see us live Monday, Wednesday, Fridays, 12 o 'clock, Texas, one o 'clock, right coast, 10 a.m. left coast ish, ish. We start right around that time. All right, everybody. Bye-bye. Bye.

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