Zoox Crash Fallout, COATUE’s $1B Open Fund, and Office Hours with FusionAds | E2122

8 May 2025 · 1 h 7 min

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This Week in Startups: Episode 2122 Summary

Episode Title: Zoox Crash Fallout, COATUE’s $1B Open Fund, and Office Hours with FusionAds

Host: Jason Calacanis Co-Hosts: Lon Harris, Alex Wilhelm Release Date: [Insert Date]

Episode Overview In this episode of *This Week in Startups*, Jason Calacanis and his co-hosts discuss major developments in the tech and startup world, including:

  • The fallout from a Zoox robotaxi crash and its safety implications.
  • A new $1 billion open-ended venture fund by COATUE that aims to democratize private tech investing.
  • Meta's legal victory against the NSO Group over spyware abuse.
  • Uber's record-setting earnings and their push for in-person work.
  • An urgent call from Fiverr’s CEO addressing the impact of AI on jobs.

Timestamps

  • (1:09) Show Intro
  • (2:43) COATUE's New Fund
  • (13:38) Zoox Recall Incident
  • (22:39) Meta vs. NSO Group
  • (25:45) Uber Earnings Report
  • (33:10) AI and Job Security Discussion
  • (40:57) Office Hours with FusionAds
  • (50:03) Founder Friday Tournament Updates

Key Discussions and Insights

COATUE’s $1B Open Fund

  • Overview:
  • COATUE is launching an innovative fund with a low minimum investment of $50,000, aiming to make venture capital more accessible.
  • Impact:
  • This structure could democratize private tech investing by allowing more people to participate.
  • Mechanism:
  • The fund operates as a registered interval fund, allowing for quarterly redemptions and continuous offerings without the traditional investor cap.
  • Discussion:
  • The conversation delves into whether this fund structure could replace or supplement traditional VC models.

Zoox Robotaxi Crash

  • Incident Details:
  • An unoccupied Zoox robotaxi was involved in a crash in Las Vegas, leading to a voluntary recall to address safety concerns.
  • Analysis:
  • The crash was deemed a "best case scenario" since no serious injuries occurred, highlighting the need for ongoing safety evaluations in self-driving technology.
  • Public Policy Ideas:
  • Jason suggests the need for transparency in self-driving car accidents, proposing mandatory public release of crash videos.

NSO Group Legal Issues

  • Background:
  • Meta won a lawsuit against NSO Group, resulting in a $167 million fine for abuse of spyware technology.
  • Implications:
  • This ruling emphasizes the importance of digital privacy and the dangers of unchecked surveillance technologies.

Uber’s Earnings Report

  • Financial Highlights:
  • Uber reported strong Q1 earnings with significant revenue growth and record-setting cash flow.
  • Work Culture Shift:
  • The company is pushing for a return to in-person work, reflecting a broader shift in employer-employee dynamics in the post-pandemic world.

AI and Job Security

  • Fiverr’s CEO’s Warning:
  • The CEO of Fiverr emphasizes the necessity of embracing AI tools; he warns that employees must adapt to avoid being outpaced by those who do.
  • Discussion on Future Workforce:
  • The conversation examines how AI will transform job roles and the importance of upskilling in the current job market.

Office Hours with FusionAds

  • Guest Introduction:
  • Evan from FusionAds discusses their AI-driven marketing solution designed for small businesses.
  • Product Features:
  • The platform generates professional ads and aims to streamline the advertising process, although concerns about trust remain among potential users.

Founder Friday Tournament

  • Update:
  • The tournament's structure has expanded to include five finalists instead of four, highlighting the dynamic nature of startup competitions.

Key Takeaways

  • COATUE's fund may significantly change the venture capital landscape by lowering barriers for investors.
  • The Zoox incident serves as a reminder of the critical importance of safety protocols in autonomous vehicle technology.
  • Legal actions against companies like NSO Group set a precedent for the protection of digital privacy.
  • Uber's performance and policy changes reflect a shift in corporate culture towards increased in-person collaboration.
  • Embracing AI tools is becoming essential in the workplace to enhance productivity and maintain job security.

Conclusion This episode captures the essence of the rapidly evolving tech landscape in 2025, highlighting innovations, challenges, and the interplay of regulation, safety, and workplace dynamics. As startups navigate these changes, the insights shared provide a roadmap for adapting to new realities in business and technology.

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Transcript

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0:00as the president of the internet, I'm going to, or as president in, when's the next election? 2028? As you're, as J-Cal 2028, I'm signing an executive order that all self-driving cars have to publicly release the video within 24 hours of an accident. If there is a person getting hit, obviously blur it out if it's too graphic, but people should be able to see it with the Freedom of Information Act or after seeing it, actually after seeing a disclaimer, maybe blurring out the person's face. it's you know like if even if i got hit by a car i would want people to see it to know the truth i'm trying to think about a privacy issue but you might want to blur out my face and not say this week in startups is brought to you by open phone streamline and scale your customer communications with open phone get 20 off your first six months at openphone.com slash twist squarespace turn your idea into a new website go to squarespace.com slash twist for a free trial when you're ready to launch use offer code twist to save 10 off your first purchase of a website or domain.

1:00And Notion. Notion combines your notes, docs, and projects into one beautifully designed space with AI built right in. Try it for free today at notion.com slash twist. All right, everybody. Welcome back to This Week in Startups. I'm your host, Jason Calacanis, with my co-hosts here, Lon Harris and Alex, not Albrecht, that's Dignation, Alex Wilhelm. Different Alex. Different Alex, but I always think about Alex Wilhelm, Alex Albrecht. Got a lot of stuff in the news i want to get right to it um and the number one story god there's so many number one stories i know probably today's crazy got in an accident that's an important issue for me number two kotu is going to do a new venture fund that's an open-ended fund where you put in as little as 50k very interesting could have an impact fiverr's ceo gave an ai warning basically told everybody in the company, you know, hey, things are changing.

1:57You got to bring your A game. And Uber had their earnings. They crushed it again, almost to an all-time high. Woo-hoo. And they're making everybody go back to work. Did we cover that story already? The Uber earnings? No, the Uber RTO, we haven't talked about either. Okay, so Uber RTO, I think is super important. The NSO group, the people who make that hacking software, Pegasus or whatever that is, they got fined for hacking, I guess, Apple. Apple and Google search, there's something going on there where they're going to lose the search deal. These are the things I'm seeing. Alex, which of these stories that I mentioned is the most important story?

2:36I'm just curious your editorial judgment. Which one do you think is the most important? And let's do it. The most important one is the CO2 story. I think we have to start with the money. All I know about it is a Wall Street Journal story that Michael Dell's family office and Jeff Bezos are anchoring this$1 billion fund that there's a minimum, it's a very low minimum. So accredited investors, I believe, is where you have to be 50 ,000. But I know when I raise a fund, there's a cap. And the cap on an investment fund for venture is 99 investors or up to 10 million. So when I did my last fund for accredited investors, people will make like 150, 200K a year, I can have like 10 million worth of those.

3:15But I had demand for 120 million of those. But that's just the rules. Venture capital firms can do this, but this is doing a different fund structure, which I think is the main piece we have to get into. Just going over the fund itself, this is an interesting vehicle, Jason, it's going to target both public and private high growth technology companies. So the reason why I think this is so interesting for our audience is that it could maybe democratize venture capital and allow a greater pool of people to put capital into a fund that will back private market companies. And I went ahead and polled Coatoo's known 2025 investments per Crunchbase.

3:50And they've taken part in fundings for Harvey, Together AI, Mercury, The Bank, Island, The Secure Browser, Superbase, Enderlabs, Clara, Persona, lots of Twister Hunter companies. So you can see they're getting deal flow, right? So now Lon might be able to, with 150k check, get access to a lot of really interesting private market shares. So your question, how is this possible? i spent more time today in sec finalings than i want to admit i have to say i think you owe me lunch because oh my lord um but as far as i can tell with my research and really abusing uh chat gpt for oh the gist is this is not like a traditional venture capital fund it's called a registered closed end interval fund that's kind of the moniker attached to it registered closed end interval fund.

4:38Yes. Okay. So we have to unpack that and explain it and playing English to our audience. I understand that part of this is it's like an IPO and you have to do higher reporting and people can redeem their money on some regular basis. I think that's the difference. You're dead on. Redemptions in this will be quarterly up to 5 % of the fund's value, no more than that. So I guess if someone else cashes out before you and it hits the 5%, that's it for you. Also, if you take your money out in the first year, you pay a 2 % penalty on that. Now, the continuously offered fund, I believe it means that it's going to last for as long as it wants to.

5:20There's no set end date to it, Jason. And this is a fund that has been registered under the SEC form N2. Now, it's different than VCs. And I have a chart I'll pull up in a second showing the discrepancies between this and a trad venture fund. But the reason why I think they chose this format is because it doesn't have a investor cap. So the caps we know about SPVs or traditional venture funds simply don't apply here. And that's kind of where it gets a little murky. And I actually want to call an accountant to bring them on the show to break down the deepest nuances here. But I think you've got the broad strokes.

5:55If you're doing an SPV or venture fund. You can have 99 investors, say, in this SPV, special purpose vehicle, or your venture fund, and it's uncapped. So 99 people put a million dollars in each or 50K. If you want to have more than that, they can do a lower amount, but then they cap it at 10 million. So I did that because I wanted people to be able to put in 25, 50, or 100K into our last fund, like friends of mine, et cetera. This is all in the weeds, but more people will have access. And then registered financial advisors, people want to get into alternates. So this is opening up a whole nother group of people to invest in venture capital.

6:32Overall, I think it's a great thing. I think it's an absolutely great thing. And I know that it's going to be enticing to people because as I was reading this, I was like, oh, should we do this? Thinking about my family. And I was like, oh, wait. That'd be the biggest conflict of interest known to man as someone who's still a journalist. Like, you don't think? No, you know why? Because you wouldn't even know what's in the fund. It would be like buying an index fund. so you would just be putting 50k in and you wouldn't know what you have and you know i'm sure they would send reporting that would but you could just say listen i i don't make the investment decisions here so if i if they bought i don't know solana or they bought stripe you wouldn't even know if the president can make his own meme coins you alex should be able to invest in this all right lon i i love you and i appreciate you throwing me a bone there but i do aspire to a slightly higher moral and ethical bar than the current president who's doing a meme coin meetups.

7:21There's your problem right there. Alex, I'm going to go ahead and give you permission to understand what I learned about 10 years ago. No conflict, no interest. I'm an Uber shareholder, and I have opinions on Uber. I want to make one more note in the weeds about why doesn't everybody do what COA2 is doing here with this fund? Because it sounds kind of like too good to be true. No cap on investors. The difference is there's a lot more SEC overhead. Jason, you have to do audited financials and reporting and such. And there's a cool thing called the venture capital exemption that allows VCs to raise funds without actually registering as rigorously with the SEC.

7:55So this does not have the paperwork advantages. It takes on lots more work, but with some other advantages. Now, there were also fees for this. Yes, yes. And the carry is different. So take us through the typical carry. You get 20 % carry. So whatever the gain, if the fund made a billion dollars, the partners would get 200 million. Let's say it returned 2 billion. 1 billion is the original amount. $2 billion is what gets returned. You would get 20 % of the gain. So 20 % of a billion is$200 million. Plus you would get 2 % a year, perhaps 1.5 % each year for 10 years, 12 years, whatever that is.

8:31So if it's a billion-dollar fund, you get$15,$20 million a year to run the team. And those come out of the gains of that$200 million in carry. So you have to recoup those, but you get them in advance. Those are called management. Okay. So what's the story here with KOTU? Okay, so two main things to know. First of all, the fee is lower than 2%. It's 1.25 % annually. Significantly lower. Significantly lower. And they will only take 12.5 % of the fund's annual profits, provided there's a hurdle here, Jason, that they clear 5 % profit. So essentially, if they make less than 5 % profit, they're not going to take it.

9:06So to me, this is very investor friendly. There's a little bit of a catch, though. When I was going through all the paperwork, there are some essentially buying fees. If you buy smaller amounts, you might pay, I think it's two and a half or three and a half percent up front. It's a load in fee. A load. Yes, it's the load. If you buy, I think, more than 250K or 500K, that's obviated. But there's actually three classes of shares inside of this targeted at different investor groups, blah, blah, blah. But the point is, I think the economics here are actually pretty attractive. I thought they were going to be brutal because here's exposure you couldn't get otherwise.

9:36I think this is because LPs are having a bit of burnout and they're seeing that maybe venture as a category because of the wrath of Lena Kahn for four years and the Trump tariff turmoil, these two things combined, you know, balls and strikes here. I'm not making a political statement. I'm just stating facts. If you're running a business, every time you miss a call, you lose money, you lose a customer. If I need a plumber, I'm not waiting for somebody to get back to me. I'm calling a number on a list and I want it to be picked up within one ring to max. If you use open phone, you're never going to miss this opportunity to connect with your customers.

10:16It's an app that you download on your phone. And now you get a custom phone number for your business. And it can ring on multiple people's phones. If you have four sales reps, boom, it will just round robin and pick the one who answers first. Any teammate can pick up right where the last person left off. That means faster response times, you're going to treat your customers better. And their AI agent can be set up in minutes to handle calls after hours. So your AI is getting new leads while you're sleeping. It doesn't matter if you're a one-person team drowning in calls and texts, or if you've got a 10-person or 100-person team that needs to collaborate, OpenPhone is a no-brainer.

10:49OpenPhone is offering twist listeners 20 % off your first six months at openphone.com slash twist. That's O-P-E-N-P-H-O-N-E dot com slash twist. And if you have existing numbers with another service, OpenPhone will port them over at no extra charge. OpenPhone, no missed calls, no missed customers. So here we are, year five of no exits or very few exits. What this does is they're going to be able to, I suspect, they're not going to go into our business, angel investing or seed or, you know, series A or series B. This is going to be a way for them to buy SpaceX shares, Andrel shares, Stripe shares, you know, work your way backwards for the top 50 members of the Twist 500 and then let it be like, you know, almost publicly traded stock.

11:37It's not public, but... So it's a good idea. And it's a way for people to get exits as well. So the venture community might be selling to Kotu's fund. And so this would create like a little bridge between public markets and private markets. So this is a way to provide secondary liquidity to existing venture funds. Okay. So let's say they say, oh, I really like Grin. I like Palm. I like DataStax. I like your shares in these companies. Well, DataStax just got bought by IBM, I think. But anyway, they're like these companies we have. We want to buy some of your shares. We would have another person to sell to, which would be quite nice.

12:15Yeah. Chamath had a really interesting tweet about this, Jason. He kind of compared this fund to his existing venture capital LP commits, saying that he's kind of done with the traditional setup, doesn't like having meager DPI, even from really top tier funds. Do you think we could see a shift of some folks that may have put capital into a trad venture capital fund instead going, why bother when I can get redemptions from this fund and just going all in on the co-to offering? There's so much money in the world and there's so many new investors in the world that I think the trend will still be more people investing in venture, venture investing in more startups and investing larger amounts of money.

12:56Why? Sovereign wealth funds are participating in a major way. and now retail investors in a major way. And then globally, high net worth individuals globally getting involved in venture in the United States. That means the industry is going to continue to grow. The returns might be getting a little more muted. This is going to be topsy-turvy for a little while in venture until Trump stops the tariff stuff, settles it by June, which I think he will. And then we will be moving on to more M &A. So, yeah, it's going to be crazy, but it's nice to see a little innovation here. Sure. Let's go on to Zoox.

13:34Well, Lon, what do you think is the next most important story? Oh, wow. I know pressure. I was going to say, yeah, either Fiverr or Zoox. I think Zoox. Let's go Zoox. Yeah, the Zoox accident was an important thing. Feed it up for us, Lon. So Zoox, of course, Amazon's self-driving startup. They issued a voluntary recall this week after an incident involving an unoccupied Zoox robo taxi hitting a passenger vehicle in Las Vegas. Minor injuries to the cars. No one was hurt, but this was enough for them to recognize that they had this safety issue. They issued a safety recall report with the National Highway Traffic Safety Administration.

14:12And I believe it was a few hundred Zooks cars were taken off the road and have this software update implemented that is going across all their vehicles. And yeah, I mean, I think the thing to point out here is this is sort of the system working as intended. No one was hurt. There was this minor traffic accident that alerted them to a problem. They've now fixed the problem and the cars are safer than ever. I mean, this is sort of best case scenario in some ways for how the system would sort of function. This was a car that got cut off. The details of the accidents were, quote, the incident involved a passenger car quickly approaching the lane where our purpose-built robotaxi was traveling, this is apparently from Zooks, anticipating that the passenger car would proceed forward, I guess in cutting off the Zooks, it sounds like.

15:04The Zooks robotaxi slowed down and steered to the right, I guess going into the shoulder. Instead, the car came to a stop, slammed on the brakes, fully yielding to the Zooks robotaxi, remaining in the shoulder lane. The Zooks robotaxi's brake drive, but contact was unavoidable. So it sounds like maybe the car, It's hard from this description to understand what happened. I think I understand the, I've read it over. So the Zoox was traveling, a car approached from the right that looked like it was about to come into its lane. So the Zoox paused, but then that car also paused, causing the accident rather than proceeding into the lane.

15:41So it was a situation where the robo-taxi only failed because it failed to inaccurately guess how the human was going to drive. So you could sort of almost consider this, it was a human caused error, even though the robo-taxi is the one. Okay, so then we need to, Alex, answer two questions for each of these. Who caused the accident? Who was primarily responsible? Like, so share of responsibility. In this case, 100 % the human. And then the reaction. How good was the reaction? Was the reaction human level better than human or less than human? So here we have caused by human reaction, undetermined.

16:21I actually really like Jason's framing here. Who is responsible and how good can humans do? I think that's a good test. The thing is, Jason, it just feels a little bit dated to me. And I don't mean to be contrary, but to me, having watched humans drive my entire life as a pedestrian and as a driver, I just, I wonder if we need to ask the question, could humans do better? Because I bet you$10 that the answer is no. Not on average. We need to really be on top of this. And I think our job here on the program is to call the balls and strikes and really do our diligence to understand each one. You know, if we look at the cruise accident, the fact that they tried to cover it up means they should have been penalized.

17:01In this case, Zooks probably should get a high five for, you know, this might be a case where we can put it in the bucket of, you know, not bad actor, but good actor and not neutral. So I'm putting this one in the, you know, it's preliminary, but I'm putting it in the good bucket. Yeah, like I said, I think this is what we want. We want accidents that no one gets hurt, but that alert us to a possible flaw in the system that we can then reprogram and reconsider. Like, this is exactly what you'd want to happen. I also want, as the president of the internet, I'm going to, or as president in, when's the next election?

17:38in 2028. As you're, as J-Cal 2028, I'm signing an executive order that all self-driving cars have to publicly release the video within 24 hours of an accident. If there is a person getting hit, obviously blur it out if it's too graphic, but people should be able to see it with the Freedom of Information Act or after seeing it, actually, after seeing a disclaimer, maybe blurring out the person's face. It's, you know, like if, even if I got hit by a car, I would want people to see it to know the truth. I'm trying to think about a privacy issue, but you might want to blur out my face and not say my...

18:12Anonymously, but... So it's an executive order. Somebody, you know, that's my fourth executive order as president. All right. To back up my idea, though, I went through Zoox's safety site, and they didn't have as much information as I was expecting because I'm so spoiled by Waymo. They talk a lot about their safety plan, their features, but they don't have as much data, and so they don't graph it as well. Here is information from Waymo safety site as of this morning, showing the difference in crash rates between Waymo's and human drivers in three markets across three different metrics. If you're listening to the audio, it tracks airbag deployment, any injury reported in a collision, or if there was a police report.

18:52And across those three metrics, for example, in Phoenix and San Francisco, Waymo's have essentially 83 % fewer airbag deployments with some air bar in there than human drivers. So to me, the data is pretty stark that even today, these cars are doing better than the average Joe. That doesn't mean they don't need to do better. That doesn't mean we shouldn't have high aspirations. But the comparison between could a human do better? Maybe I'm being too futuristic here, but I feel like we've already answered that question. Well, I think it needs to be five times better. This is showing twice as good.

19:25I think for the mass population to want these to be deployed widely. I think it needs to be 5x, at least three. But that's just my personal belief, you know, based on being a technologist for 30 years. I mean, I also think, yeah, like, there are some obvious advantages that should allow us to make them that much better. Like, once we get the programming right, once we get the technology working right, it's going to be 100%. Like, a human, you could be distracted, you're on your phone, you just got coffee, like, A million things can happen. Not as much. Once we perfect the computer system, it's perfected.

20:01Yeah. Great job. Zoox are riding without human drivers. Yes. So the only two people without human drivers currently are Waymo and Zoox, I believe, in the United States. Cruise was doing them without humans. They're no longer doing it. So I think that's the only thing going on right now. All right, founders, let's talk about your website, huh? It might be a little bit of a sensitive subject. You might be a little embarrassed about it. Let's fix that right now. If you're launching something new, give your brand the refresh it deserves. You're working so hard on your company and your website looks terrible.

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21:11And when you're ready to launch, go to squarespace.com slash twist to get 10 % off your first website or domain purchase. That's squarespace.com slash twist. I believe we need federal regulations that say for year one and a first million miles, first 10 ,000 trips, pretty high benchmark, but not unreasonable, there's a safety driver. Just because the cost of an accident, if this accident had resulted in one of the cars, then jumping the sidewalk and killing grandma, Zoox is done for maybe forever. And self-driving in that particular city is over for years. all it takes is one of these to hop the curb even if it's not their fault and you know somebody's puppy or somebody's grandma or god forbid a you know a baby stroller the the ultimate you know like bad pr you know baby stroller gets hit by zooks game over no more zooks but i do hope that our collective you know worrying doesn't slow down the progress here because to me and i i sound a little bit like mark andreason in his um let's go faster essay but it does feel to me that if we slow down a technology that's going to save so many lives of human drivers on the road or human pastors on the road yeah yeah to me it's just like come on now and i'll say oh let's keep moving yep all right moving on what is the next most important story alex i think it's the nso group story okay let's think it's incredibly important okay so back in 2019 meta uncovered a exploit on WhatsApp.

22:43It's very popular multi-billion user social networking and messaging service. This eventually led to about 1400 people in India being impacted by NSO Group's Pegasus spyware. NSO Group, if you don't know, makes hacking tools that allows governments and other groups to break into phones that are even locked down very secure like iOS. And Meta was pretty mad about this. It ended up in a suit and NSO Group lost that suit last year. The news this This week, Jason, is that a jury has come back and awarded damages. It's about a half million dollars in, quote, compensatory damages to Meta, and then also another$167 million worth of punitive damages.

23:22In this case, that just means here's a fine so you don't do this again. NSO Group is making some noise that it may not be able to pay this fee, but I really just think that this is a good reminder that ruining people's cybersecurity, activists, journalists, lawyers in democracies is a bad act, and you should not do that. And I'm very hardened by this. I wish there was a zero on the final number there, Jason. But I view this as a very positive step towards individual digital privacy. Your thoughts? The fact that NSO failed to provide the evidence, like the source code of Pegasus spyware tells you everything.

23:57There are security companies that do black hat stuff, like let you crack into encryption, crack into people's phones, do all kinds of stuff. They generally are not here in the United States. They're usually in places like Israel or other countries. And we should, if you are the platform, whether it's Apple or it's meta, you should fight these. And because you want to fight for your users and what's right, it's terrible that people can use these encrypted services to do bad things in the world, but we can't have everybody give up their basic human right to privacy. And so you got to take the good with the bad.

24:33You shouldn't be able to backdoor these things. All humans deserve privacy at the end. It feels like in technology, sometimes there's this idea that once something exists, it becomes inevitable. Like that's it. We have to just give up on trying to regulate it. It's out there in the world. It's going to exist. And I feel like it's nice every once in a while to have a reminder that just because something is possible does not mean we should not regulate it and just let it happen. Like you still do need to have some rules for the world to make sense. Can I read part of the meta statement here? Because this is just the wording here is so funny.

25:05They call NSO a quote, notorious foreign spyware merchant to pay damages because just the language here is nuts. Malicious industry against their illegal acts. I mean, meta seems really, really, really mad. I want to make one more tiny point before we move on. The NSO group always stands up whenever it gets in trouble and is like, you know, we catch terrorists. But whenever these stories break, it's never terrorists that were to be inspired on. It's always like little journalists, activists, NGOs, Jeff Bezos's paper. So I just think that maybe we don't need this technology to exist. Maybe we just don't want it.

25:39Maybe just a big old no. That would be lovely to see. All right, let's talk about the Uber story. All right, Uber, Q1, Jason, revenue, 11.53 billion, 83 cents per share in earnings, monthly active customers, 14 % growth year over year, trips, 18%, 14 % revenue growth year over year, 17 % in constant currency. And the company had 1.8 billion in net income, 1.9 billion in adjusted EBITDA. And this blew my mind, free cash flow in the quarter of 2.25 billion up 66 % year over year. So naturally, Wall Street hated it and sent the shares down a couple of points. Yeah, it's down two bucks. The thing is, it had a crazy run up the last week, which I was out of town.

26:22And I don't check it every day, but I was like, wait a second, like a month ago, we were down in the 65 zone. And then all of a sudden, we almost hit the record high. 87 is the record high for Uber and it hit like, I think, in intraday trading$86.50 or something yesterday. It was over$86, yeah. Yeah. So it's basically, I think, the consensus is that this company has geographic distribution. And obviously, I'm talking my book here, but they have geographic distribution. They have business resiliency because they're in multiple business lines, freight, rides, food, and delivery. Other issue is robo-taxis.

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27:01Would they get killed by robo-taxis? And I think people answer that question with Waymo is having a spectacular time in Austin with Uber. The utilization of Ubers in Austin is 99 % more utilization than human drivers. In other words, if a human driver, like if these Waymos are doing probably 15 rides a day is my guess, maybe they could hit 20. There aren't many drivers. 99 out of 100 drivers don't do that. What that means is wait times are going to go down. The availability is going to go up. If you live outside of Austin, you might wait 10 minutes to 20 minutes for an Uber. Everybody's had that experience when they're on vacation or they're out of a city center.

27:41You're going to have the city center experience of what we called Uber Unos back in the day. I came up with this term for when you get one in one minute. And I would always send a picture to Travis and William and Ryan like, oh, I got an Uber Uno. They also did the Volkswagen deal. They're now up to like 15 partnerships with autonomy companies. The Volkswagen deal is going to be the game changer, I predict. The Volkswagen is the number two car producer in the world. We're going to need 10 to 20 million cars per year for a decade to put a dent into the number of rides people want to take. The Volkswagen bus, I think, will be the number one.

28:18They call it the ID bus. They should just call it the Volkswagen bus because that's what it is. It's a cool car. It's big. It's awesome. It's got like seven seats. Have you seen it? It has sliding doors. I haven't seen it in person yet, but I have seen it. all over. You're talking about like two captain's chairs, two captain's chairs, and then a three person bench. The captain's chairs can move around, but you can easily get to the third bench because the second row is two captain's chairs. Like you can get on a Model X. That configuration is seven people. So there it is. And it's a beautiful car.

28:51These things are going to be everywhere and robo-taxes will be everywhere. Waymo's will be everywhere. And Waymo just did a deal with Toyota to provide their self-driving cars. Yeah, that's another part of this story is all of the self-driving partnerships. I mean, you mentioned Volkswagen. Just this year, Uber's also announced deals with Pony AI, WeRide, Momentum, May Mobility, Waymo, and NVIDIA. So that's all happening simultaneously. Yeah, their partnerships team is working overtime. Send them more coffee, somebody. But Jason, to your point about the number of cars that we need, I know we're talking about drops in the bucket here, but stories in the last, I think, two or three days had Zooks ramping up production of its cars and also Waymo working to expand its fleet of 1500 Jaguar I-Paces or whatever they're called.

29:38But we're seeing momentum right now to get from triple to, you know, four digits. And then I think we'll be at five digits probably by the end of this year. If you're a startup, you need to sign up for Notion right now. Go to notion.com slash twist and sign up for free using my code TWIST notion.com slash twist here at my venture firm launch and my podcast all in this week in startups. We put everything into Notion. It also has an amazing database function and it does CRM for us. It does OKRs for us. It does timelines. It's basically our single source for all of our information and data, everything in one space, one price, simple, powerful, beautifully designed.

30:21The design at Notion is award winning and Notion can seamlessly transition from a workplace power tool into a game changer for your personal life. I got a couple of different properties. I got a ski house. I got a ranch. I got another apartment. All of that is contained in a Notion instance for my family offices. You can get started for free at notion.com slash twist. That's notion.com slash T-W-I-S-T to start free. Take the first step towards making your life organized and productive. The number one communication tool in the world, in my estimation, is Notion. Notion.com slash twist. When you say five, you mean 10 ,000 or more cars, which if they're doing 20 rides a day is not a drop in the bucket.

31:00Currently, ride sharing is 1 % of rides here in the United States or slightly less. And then globally, it's less than 1%. So I believe we get to 30 % of rides, 20 to 30 % of rides in 10 years is my estimate, but good for the Uber team. Other piece that I thought was particularly good was Uber now is saying back to the office, but three days a week and previous employees who were remote yeah, no more remote. You still have to come to the office 3%. It got a little testy, I guess, on a all hands meeting. People are still doing these all hand meetings where people could just ask any question they want.

31:36I think that was like, I think we're going to see those go away in Silicon Valley. They don't seem to be very popular like they used to be. I mean, when everything's going up and to the right and you have a small company and everybody's got a ton of stock, I think it's one thing to have these. When you start getting into hundreds of thousands or 50 ,000 employees and some number of them are not going to become billionaires or millionaires based on their equity. Yeah, you might get a little brushback on an issue like this. But here's my advice. Go find another remote job. Okay. There's other jobs in the world.

32:11Yeah, I think part of it too, if you're going to have an all hands meeting to address a controversial decision against all of your employees, you might want to have a better line than if you're here for a sabbatical and this change causes you to change your mind, it is what it is. There's two different issues. One is he did say in person, we get more results. We have good results now. We need to get to great. So that was what he said about the in-work thing. The sabbatical thing, he said, you can take a month off in eight years if that's what you are here for is the sabbatical, like whatever. I don't even understand why companies have a sabbatical.

32:47I never got offered a sabbatical. I think the reason we want you to be here is to impact the company. We recognize some of these changes are going to be unpopular with folks. This is a risk we decided to take. The pendulum has really swung here from employee power to employer power. This is what a manifestation of that. The Daryl point, Jason, about goods not good enough, we have to be great, I think dovetails neatly with what the CEO of Fiverr was saying. His argument is that we have to be basically using AI all over the place now. forget hiring more people. You need to be upskilling yourself.

33:20So he sent an email just to put more context on it. Fiverr is a, let's always explain what the company does in case people don't know. Fiverr is a marketplace where you theoretically spend five bucks to get something done like a micro task. I need an image. I need a press release to throw somebody a fiver, you know, five quid or whatever. And they, and they do some work for you, five pounds, whatever. So he wrote an email to the entire company. I don't know the timestamp of this, but this sounds like one of those 1am CEO, like manic emails that I send. Yeah. I'm going to guess two in the morning.

33:56There's not a timestamp on it. Oh yeah. 1258, but we don't have AM or PM. No, it's AM. 100%. Trust me. When you're a CEO, here's what happens. You work all day, you work all week, you're in panic mode. You're like, we need, we have competitors, things are changing trump tariff chaos uh recession whatever it is ai replacing jobs marketplace competition and then you decide to write a missive all good missives a missive can only be written after the stroke of midnight this one will be no different what did he write specifically just like jerry maguire oh is that what happened in jerry maguire he stays up all night and he writes his manifesto yeah oh okay great okay so what did he what did he say well He says that no matter your role, no matter your job, even his job as CEO, AI is coming for it.

34:45So what is the solution to that? Personally led learning. He wants you to try, tinker, fail, learn, and collaborate with how to use these AI tools. Echoing, I think very closely what Toby from Shopify said, that the way to get better with AI is to use it a lot. It's a tool. I really liked how he said this. He said, I'm paraphrasing here a little bit. What was easy is now zero. What was hard is now easy. What was impossible is now merely hard. So essentially, everything has become easier, which means people need to take on more. And then he concludes the letter with saying, essentially, don't come to me for more staff if you're not using AI tools very aggressively.

35:22Again, mirroring what Shopify and other leaders have said. I think this is tough from the Fiverr CEO. Because a lot of the love, I'll tell you, as a leader and as somebody who works with leaders of the companies right now, there is deep panic in the executive suite right now, across all companies. It's an elevated situation because of the economy, the recession, Trump tariffs, all this stuff combined with AI hitting at the same time. Now, for every opportunity to go faster, hire less people, maybe even trim staffs and costs, you also need to have people be willing to embrace these tools. I'm finding it very hard myself to get people to embrace these tools.

36:04I have many people come to me and they have a problem. And I'm like, they didn't type the question they're saying out loud to me into chat GPT first or Gemini. It has led to me in terms of my mentorship with people, getting them to be AI first. It's just like getting people to be online first, internet first, mobile first. As a leader, you have to push people and some people will just not do the paradigm shift in business. And then you have to fire them. You have to fight with them. You've got to push people. It's so hard to be in management. That's why you get paid a lot more because you have to worry about these issues.

36:43I do think it's interesting. And I think something that's sort of a positive in this, we used to talk about AI taking everybody's job. That was the concern. It was like, you're going to lose your job to AI. AI is going to be able to do exactly what you do. And this is part of a lot of different, even the AI warnings now are like, people are going to get better at working with AI and they're going to take your job. Like, it's not about being replaced completely. It's about you having to complement the skills you already have. At least that's how people are talking about it now. Is that what's really going to happen?

37:17Who knows? But I do think it's a positive sign that we're discussing AI just completely running everything less that it's more like human plus AI is going to be running everything. Okay, so how does the rubber meet the road here? So the CEO of Fiverr posted an update. His memo was about a month ago. We're talking about today because he just dropped news about how his company reacted to this. One thing he said, Jason, was that he's going to open his calendar for folks to literally come by and pitch him ideas about how to use AI to make the company better. And as a response to his email and those meetings, he said the following thing.

37:49We're already rebuilding how we work, and velocity matters more now than ever. Transitioning to a modular architecture, using AI to refactor legacy code, auto-generate documentation, and power custom workspaces across teams. Everyone must strive to automate their manual work, freeing up time for his thinking, critical decisions, and creative problem solving. Essentially letting people be more human and less robotic. So this back's on Mark's point. That Satya Nadella, the Microsoft CEO, I wish I had the clip in front of me, but he gave an interview like two months ago where he said exactly this.

38:20Like everybody needs to shift their thinking to be how much it's not AI is going to take my job. It's how much more productive will I be able to be if I compliment everything I'm doing with AI tools and potato potato though, Lon, because if everyone's more efficient and you can do one person, one human plus AI equals five prior humans, doesn't that have the kind of the same impact? Sure. I, it's, it's, it's not a change in what's going to happen. It's a change in how we're talking about working with AI, which does strike me as it's a little bit more humanistic or it's a little bit more humane.

38:55Yes, it is. It's actually a very good insight. People are not saying we're going to replace you in the customer support department like they were saying earlier, like all these discussions, we're going to get rid of the customer support. It's all going to be down to AI. They're saying, you know, please be absolutely engaged with these tools so we don't have to replace you. somebody say you're not going to be replaced by ai you're going to replace by somebody who uses ai yeah and i think that's the manifestation that's coming here we are in a position where labor does not have an offer from uber and coinbase those companies are getting smaller static team size as alex and i have been saying for two years now almost you don't need to add people you just need to use the tools and you will get 30 more efficient a year whether it's coding, sales, et cetera.

39:45So here we are. You need to get your butt in gear. And if you're a young person, get into office. And if you're running your company and you're raising venture capital, or you're a venture firm, raising your next fund, part of the reason I'm getting everybody back in offices, I want to have an easier time raising my next fund. When I raised in the last fund, they asked me, are you in person? Literally, I would say four out of five LPs asked me that. so they believe in in-person culture uh and now what am i doing here every tuesday in austin we started in-person tuesdays with founders we're inviting our entire portfolio to come every tuesday 48 tuesdays a year to get mentorship to come to talks to have lunch and to do jam sessions with us why we we want them to win that's it's as simple as that folks you know if you want to win and you're up against a company a remote company up against an in-person company the in-person company wins nine out of ten times.

40:39Okay, let's, I think we have office hours. Yeah, we do. We do. So today we're having Fusion ads. I think it's time to forget talking about models and frameworks. Instead, let's talk about how AI is actually meeting the road today. And in this case, we're talking about a marketing context, Jason. So please welcome Evan Graj from Fusion ads. Evan, welcome to the program. Can you show the audience what you're doing or does it exist as a product yet or are you still in the laboratory? Oh, no, it exists and we're generating revenue. We can show it. Yes. Okay, great. I think, you know, sometimes a picture or a video or a tour is worth a thousand bucks.

41:14So show us what you're working on here because it is really interesting to think about the promise of AI ads. I saw LinkedIn co-founder Reid Hoffman talking about how so much consumer surplus has been created by Google Maps. They said something like$3 ,000 per person who uses Google Maps, and that wouldn't exist as a consumer surplus if advertising didn't make it free. So here we go. Can you guys see my screen? We do. Yes, sir. Great. So remember, most people are listening, so describe what they're seeing. Yeah, perfect. So in short, Fusion Ads is basically a marketing AI agent that increases revenue for small businesses by instantly generating like professional ads that improve return on investment.

42:04And so what I'm showing here is you've already registered, you've logged in, and this is the home screen of the backend. And what I think is the easiest thing to describe is that when you come here, you simply ask to put in your URL or put in Athena. Wow. um well i have some campaigns that are ready here so i think it would be several steps if we just put in a in a url but yes we can do that i like a live demo better bummer well this is a live demo it's just we set up a campaign so no i know but seeing the actual creation of an ad for something would be better but okay well we can do that next i mean here i wanted to quickly because basically you have to ask answer a few questions so what the questions that you need to answer is like what are you trying to achieve?

42:52Do you have an image for the product you're trying to sell? Tell a little bit about who your customers are. Okay. So male, female, this age group, and then you entered here, ensure your home or business runs smoothly. Let's just read that, the prompt you gave it. Ensure your home business runs smoothly with our top tier plumbing services from routine maintenance and leak repairs to complex installations and emergency assistant, are certified plumber. So you're giving it like a prompt about the business and what you're trying to achieve. Yeah, I mean, if you put in a URL, we'll scrape everything from a URL and then you basically refine it to be like, yep, this is what I'm trying to sell.

43:29So it might've pulled that copy from the plumber's webpage. Exactly. Ah, okay, even better. So you don't have to write the prompt. And we can do that test that you said, just right after this one. But so basically then you select what channels you're trying to advertise. So that would be Facebook, Instagram, Twitter. Yep. So the free channels of, you know, using your own existing social media or the paid advertising channels of meta, Google, Instagram, Google search and Google display. Or we even generate SMSs and emails for you to send. And that's your own thing. Yeah. So after you do this, you generate some designs and it will ask you some questions.

44:08So I'll say no, just because it's already here and it instantly generates ads for you while we're waiting. Are those, okay, so now we're seeing ads that you might see in Instagram for keep your plumbing flowing smoothly. It put the logo, because we're going a little too fast here. You're seeing the logo of the company at the top. There's a hero image of somebody working on plumbing. Is that hero image an AI-generated image? Yeah, so it asked, do you have an image? We answered no. If you do have an image for the product or we scraped it off of your catalog, then you would already have the image there.

44:41um so these are ai generated images they're a person working on a sync and then it's up to you to make sure you approve it that it's not like a weird picture right correct okay and you see well i had clicked add design uh while we were just talking and it immediately added a new ad as we can you give it feedback on option l and say like um i noticed it's all white people one white woman two white men can you say give me more diversity in it or like i'm advertising to a different community uh you know that that sync is too fancy give me like a more a more popular sync right yes exactly right so um here you can click edit and you can go into like a you know canvas style editor or a manual editor yeah got it um and then uh you can also open up like the chat prompt on the right hand side which is more like you want to just give it unstructured feedback exactly like you just said like a prompt give me more diversity uh replace the image with someone of color uh rewrite this ad in spanish um and whatever other you know, free text format that you want to give.

46:03Right. And you tell it geographies as well, because that would be a very interesting thing. If you said, I'm doing this in Brooklyn, and it said like, oh, downtown Brooklyn or Sunset Park or Bay Ridge, you know, you could actually maybe even think about what the home cost is there. And then, you know, one group could have Kohler faucets, the other one could have, I don't know what the most generic one is, Like it could really start to do interesting things. Yeah. Yeah, exactly. So when you put in your website, then we got what your address is and we know where you sell your products. So that the, the geo targeting that you're referring to, it's behind the scenes because we already know you have a store or you sell online if you, and then who your target demographic is, you have a store.

46:50we know to geofence the paid ads within you know 50 miles of that particular store amazing um and then what i'm showing you is the ux but what will be uh launched next week is more of like just a chat and you can come in in a very unstructured way and chat with uh the agent just like you would chat with a freelancer that you hired on fiverr or your agency and it will ask you whatever questions are missing in order for it to generate a best performing ad. Now, you have the ability to do many ads. If you go to the Facebook ad library, for example, you can look at Calm.com and they're really good at advertising or FitBot and you can see many different ad styles, many different tests that they do with humans.

47:38um but here can you just have the ai change my ads every six hours and spend 10 bucks on each one without me interfering and let it rip or do you should i not trust it yet uh you you cannot it's not 100 done for you um i think the next round that we will uh that we are seeking is specifically to scrape the 13 million ads that are publicly available on Facebook and Google. And those will guide the agent that we have in our AI to produce better, best performing ads for a given product, geography, market, and industry. How is the business going? Tell me, what are the challenges? Any blockers? So we can do a little office hours here and people can hear an investor and a founder talk about the challenges and how we resolve those challenges.

48:42So traction is good. We're about 16 ,000 MRR, which is plus 30%, 34 % month on month, up 143 % since January. We spent a lot of time on product market fit in targeting small businesses. I think the main challenge for going after that segment is that even though you give them tools to create their own ads, they actually don't trust themselves that whatever ad is created is good enough. So they want to outsource that to an agency or freelancer who's telling them that it is. So that's a bit of a behavioral change. And the solution to that is the done for you advertising loop that will close so that when we do put the ads live, we are A-B testing.

49:34We use the performance results in order to give the agent back the feedback, and it will automatically take that into consideration. So what's the question then? I mean, I understand the challenge. Is there a question to it? Or do you want just me to riff on it? I think riff on it. I think we would love to hear how do we get more customers, what to best go to market. So you have to meet your customers where they are. You're doing something incredibly innovative with a group of people who are neophytes and are scared. So you're like Canva, like Canva was a product for people who didn't do graphic design.

50:08Let's pause for a second there. It's the number one graphic design tool in the world. And they made a tool not for graphic designers. What they did was they induced a market to exist. Right. So there were people who wanted the output of graphic design, but they didn't want to learn Photoshop because once you start doing layers and all this stuff, it's like, okay, I don't want to spend 100 hours doing this. I just want to make a birthday invite. My daughters, nine years old, my twins, all they do is go on Canva and make me funny things, constantly print them out on the color printer and bring them to me.

50:45It's hilarious. So I think you might be in the same boat. You're a tool for local advertisers, small advertisers, medium-sized businesses that don't have an agency, can't afford an agency, but they want this. So the tool's not ready to do everything. It's 60 % of the way there. And that's not your fault. You're in an innovative, you're skating to where the puck is going. So I have an idea. Why don't we include in the price of the product human review? So when Grammarly first came out, you know the program Grammarly? Yeah. It was a button in it because they were selling it to people who wanted proofreaders, wanted an editor.

51:24that said, pay for a human review. And then they had a bunch of freelancers. Look it up, Alex, for me, please, if you can find the page that does that. I don't know if they still do it. And I thought, well, this is interesting. I almost used it because I was like, yeah, I'll pay 10 cents a word or it's like five cents a word. Okay, it's a 500 word article and I'm going to pay 10 bucks to have reproofed. Why wouldn't I do that? And you could do it right in the product. Get a human review of that. So here's what I want you to test. tell them what is the product cost right now ballpark small business is 199 a month perfect so it's 199 a month with two hours of human review included and each additional hour of human review is 35 an hour and you can talk to that person on chat or whatever and then i want you to hire a person maybe if you take a loss to do the human review and when you after they do everything they say, click here to get human advice.

52:22And it says connecting you to a human, and it could be you or other people. And then you do that piece for them. And you call it like, you make a couple of personas, pick which persona you want. This is, you know, Johnny B. Good, who does B2B SaaS, you know, who does enterprise stuff. This is Susie Q. Susie Q is really good at local businesses. There's another person who's great at restaurants. And you say, pick the reviewer you want. and you make five personas and you say, this person's 35 an hour, this person's 45 an hour, this person's 60 an hour, and then done. You're a startup. You got to get people over the finish line.

52:58So when I had a company, density.io, you can look it up. Density.io was doing installations of people counting machines. And it was just always a blocker. Who was going to install these machines and how would it work? And they just started incorporating the installation in some cases into the purchase price. Then they started charging on a square foot basis because it was too confusing and there was too much friction. So you have a little bit of friction right now. People get 80 % of the way there, but they're scared. So you can just manually do it until they can do it. They might say, you know what, I can do this myself now.

53:36Because when you made the ads better and you said, oh, I want some diversity in the ads. And there's six fingers on that person's hand and, you know, maybe we should do more specific brands of plumbing items. You know, you can, they'll be like, I know how to do that. So you kind of tell them, here's what we did. We checked X, Y, and Z. We checked this and you have like a checklist. Read the book Checklist Manifesto. Shout out Checklist Manifesto. You do a checklist of what humans check. So we check the spelling. We check the image. We checked for offensive material. We checked for crisp communication.

54:09We checked the call to action and we changed the call to action. It said book now. We said learn more. So we want you to test learn more instead of book now. Get the idea. Yeah, the latter we do, the former we don't. I like the idea of adding the human touch into it and including it in a bundle. And that gets over the fear that, you know, what if the product doesn't do X, Y, Z, and I at least want to talk to someone and then they get reassured and keep going. I think Paul Graham wrote Do Things That Don't Scale. I think there was an essay he did, Do Things That Don't Scale in year one. And then you figure out how to scale them, if that's what people want.

54:48Did you find that Grammarly thing by chance? I did. So notably, and this was to my surprise, Jason, it was called the Expert Writing Service, and it was discontinued January 31st of this year. They kept doing that for that long. I thought you were actually wrong, to be honest. I'm like, they don't do that. I've never seen it. Turns out, I was wrong. So yeah, that ticket killed off. And Paul Graham's Do Things That Don't Scale essay came out July, 2013. We'll have that in the show notes. Okay, great. So Evan, I think that's what you do. And how many unique customers do you have using the product right now?

55:22About 9 ,000 right now. Okay, how many are paying? Oh, I need to look it up. Yeah, so some fraction of those are users. I would suggest no users, only paid. right now we do seven day free trial and then it converts to paid after seven days that might be okay um you know maybe like it doesn't let you publish or whatever you can you know do the ad editor and then they can like take a screenshot of it but they can't maybe they can get up to a certain point in it and then it pushes them to pay but you might want to get more people on the phone and instead of going for the vanity 9 000 number maybe we go for the velocity of paid customers.

56:04And then the understanding who our ideal customer profile is and the quality of the revenue. So, hey, we had a thousand people asked to do a phone call and onboard this month. We're literally getting 30 people a day. We're onboarding 10 of them based on their needs. We tell them it's good for them. And then of those 300 that paid$199 a month, then you got a real business. So I almost feel like you need to understand these customers more and why they're doing it. And you might be falling back on the trap of the high number, the big number with a comma in it. I would much rather see you have nine paid customers right now using the product and getting value than 9 ,000.

56:49And we're not sure if they're actually getting value. And then I'd like to see the nine every month double. So nine to 18 to 40 to 80. and then you're going to learn as an organization what you need to staff that level of customer. And you don't need to be efficient. They don't need to be profitable right now. You could be losing$200 on every customer as long as they're using it and getting value. And that's really where I think really high quality investors like a Sequoia or a pair VC, whoever it is, they're going to look at your engagement stats. They're going to talk to your customers before they invest.

57:27so you want to have 10 reference clients that just shut up about this okay makes sense thank you all right well done uh great job evan and uh hopefully i will see you in austin for barbecue soon come see lon and myself and jackie in austin and the team we're going to be doing founder tuesdays where are you based i'm in tampa and i do need to go to houston so um perfect you're not that far from Houston. We're doing Founder Tuesdays at the office, so Startup Tuesdays, Jam Sessions. All right, great job, Evan. Thank you so much. Great to meet you, y 'all. Thanks, Evan. We're going to quickly talk about Founder Fridays, Jason's favorite thing in the entire world.

58:06We have, Lon, a very special matchup. We do. We're throwing you a little curveball here, Jason. We've got our final four. Just as a reminder to everybody, Osprey from Houston, Texas, MedSimple from Florianopolis, Brazil, Taktoon from Yerevan, Armenia, MomSub from Chicago, Illinois. But Team Launch, like so many of these companies, they came to us and they said, hey, we've got two companies. We want to give them a second chance. We want to do a wild card round and end up with a final five, not a final four. So we are we're going to we're going to do it. We're going to we're going to go with it.

58:45We're bringing back two of our favorite two launches favorite. Then how do the five then go down to? Don't worry. We've got a whole plan for how the final five, we're going to pick a winner out of these final five. But first for today, here is our wild card second chance bracket. Burble from Philadelphia versus Arcana from Los Angeles. Okay. Let's start with Burble. Let's pick where we're going to start with Burble. Just as a quick reminder to you both, this is the wellness app. They use hypnotherapy to help you modify your behavior, improve your outlook, and change your life. Here's the picture of Verbal.

59:21It's the real thing. Hypnodamble is real. Yeah. I'm Alexandra, the CEO at Verbal, and our biggest need right now is money to market Verbal. We plan to spend$50 ,000 a month in paid advertising, PR, and partnerships. You asked about our two-year plan. Well, here are the numbers. Year one is about laying a solid foundation to build upon. That's why we're investing in people, process, product. Year two is an exciting year. We turn a profit. And how do we do it? Because we leveraged what we did in year one. By year five, we're looking to implement our exit strategy because we're so profitable that people are going to want to buy us.

59:57In fact, we have fee-to-feet, grants, wearables, VR, AR, and we're available in every language. Okay, I hate the last part. You never, big mistake, big faux pas in startup land is to say you want to exit early. That means it's not your life's work, which I think it is her life's work. So that is a bit of a tell. sell we don't want you to sell we want you to go public and this company to exist for all times what companies do i talk about all the time i talk about robin hood i talk about uber they're not going anywhere folks those companies will be around after i'm gone that's what we're looking for so a little full power there at the end but i do like her energy uh and i do like the space and i think people will pay a lot for hypnotherapy because you can do things like quitting smoking or hypnotherapy for birthing classes or losing weight or getting off drugs and alcohol or a gambling addiction.

1:00:48Or folding pre-flop or not folding pre-flop enough according to the Million Dollar Cash Game and Alan Keating's hypnotherapist. Absolutely. Alex Keating, my friend, started doing hypnotherapy because he was playing too many cards. To improve his poker game. That's wild. He did it like the days before and morning of and it really impacted his play when he won big because he was playing too many bad hands and didn't have the ability to fold. And so they did hypnotherapy. Fold. You have jack five. Awesome. Fold. I mean, that's crazy that it can have that kind of a subtle impact on your thinking. You know, like quit smoking or something.

1:01:28That's a big daily habit. But just I fold too much. Don't fold enough when I play poker. It's very specific. Ghost is enough, Lon. Don't need a third taco. That's what I need. Get a medium pizza, not a large. Alex, don't need to read the NQ. Like, Nicola, that's going out of business. You can't stop me. Just get a metrodome. Okay, give me the other one. Lightning round. We're going back to LA, my old hometown in Arcana. These guys have developed a method by which developers can integrate relevant text ads into their AI outputs. So let's take a look at their page. Ooh, I'm loving this. Hello, you're Arcana, a content-based ad-serving platform for Gen.AI and Vert.

1:02:17Let's start with a quick demo. In this demo, we see Arcana seamlessly integrate contextual ads directly within the response generated by Gen.AI application, creating potential to monetize every LLM interaction. We think Arcana has a bright future ahead of us, especially the next two years. We're going to expanding into agent-to-agent services, add placement beyond the Gen AI space, and expanding the points of contact between the advertiser and the end user. Overall, the results are simple. Increasing customer engagement, and end user time on app, all while increasing advertiser points of contact and experience.

1:02:55Overall, we're confident. The future is bright. And we think, in all honesty, this is just the tip of the iceberg. the same way they Google and double-click, expanded, did the massive pipeline of online content. We believe this is the first step to doing something similar. Thank you. All right, man. If these two lunatics will go to an office instead of working in their studio apartments, this is a real winner. I would invest in it. If they can get into a war room with the three or four people who are working on this and a sales person grinding it out, I love this idea. I've been saying this from the beginning.

1:03:29I think Google's got a bright future in advertising with Gemini if they choose to take it, which is as you're reading your results, they did it aggressively, highlighting words in the results that hit the relevant ads. That could work. Or I was literally talking to Sergey Brin at the All In F1 event. He was our surprise guest on stage. And I said to him, like, why don't have in the sidebar a running list of ads and offers for me based on all of my queries? so I'm doing a query about F1 and it's showing me hey F1 tickets, F1 merchandise F1 subscription the number one book for F1 and it's just they could fade away every 10 seconds they fade away unless I say don't fade away and I pause it so they just run in I think there's a huge future here I like hypnotherapy, I love the ads in language model, I'm going ads in language model for my wildcard choice what have you got Lon?

1:04:26uh you know not to make it uh not as exciting but yeah i i'm i'm with you 100 i think arcane is it's an amazing concept it's an amazing product like it makes so much sense when you see it like of course there's so many interactions that are happening we've been talking about it all episode there's so many ai interactions happening constantly every day and it knows so much about you the ai is learning so much about you and what you're looking for at that's part of how it works. So of course it's going to learn how to market things and sell things to you. What do you got? Love the verbal video. Have to make it 3-0, however, because I recently talked to Profound, a startup on the Twist 500.

1:05:06They're doing search engine optimization for generative AI. They call it GEO. Anyways, I just got to dive into this market, how big AI searches and so forth. So to me, there's more money to be made with Arcana. I got to give it to them, even though I will say maybe point the camera down so we don't see your whole closet in the background, but you know, It's all good. Get your butts in an office in Austin. Get an office at Capital Factory next to us. And yeah, you might get a$2 ,500,$2 ,500,$2 ,500 check from us. Great job, everybody with the wild card. So now that we've got five finalists, here's what we're going to do next.

1:05:37We're sending these five companies to the launch investment team. They are going to apply your rigorous method for evaluating the potential of startups, including answering the two key questions. Why will this succeed? and why will this fail? Based on those responses, we're going to pick a top two. They're going to come on This Week in Startups Live. Love it. Face off. And that's how we will crown our chain. We need to do a summer tournament of this. Get everybody who is in Founder Friday stoked about it. Yeah. And let all of our portfolio companies know. And let's learn from this one what worked, what didn't.

1:06:17And let's do the Summer Startup Cup here on This Week in Startups. The twist prize. Twiss Cup, Founder Fridays, Finals. I don't know. Come up with a good name. And we will see you all next time on This Week in Stardust. We call it Twiss. Bye-bye. Bye.

From the publisher

Today’s show: Jason, Lon & Alex discuss the day’s hottest tech and startup news. Zoox’s robotaxi crash and voluntary recall, COATUE’s innovative open-ended venture fund that could democratize private tech investing, the NSO Group's massive $167M fine for spyware abuse, Uber’s record-setting earnings and in-person work push, and a candid AI wake-up call from Fiverr’s CEO urging employees to embrace automation or fall behind. From regulatory shakeups to funding innovation and the rise of AI productivity, this episode captures the chaos and opportunity of tech in 2025.


Timestamps:

(1:09) Show Intro

(2:43) Will Coatue's new low buy-in fund replace or supplement traditional VC investments?

(9:55) OpenPhone - Streamline and scale your customer communications with OpenPhone. Get 20% off your first 6 months at www.openphone.com/⁠twist

(13:38) Zoox issues recall: why this might be the best case scenario for self-driving cars.

(20:18) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://www.Squarespace.com/TWIST

(22:39) Meta wins settlement against NSO: do spyware companies even need to exist?

(25:45) Uber bests expectations in Q1! Why their future is looking bright.

(29:48) Notion - Try it for free today at https://notion.com/twist

(33:10) How scared should we be of AI replacing us? Fiverr's CEO says VERY.

(40:57) In Office Hours, Evan from FusionAds wants to know: how to make clients feel more confident in with AI-generated marketing?

(50:03) The Founder Friday Tournament's Final Four is now... a FINAL FIVE?!


Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com

Check out the TWIST500: https://www.twist500.com

Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp


Links from episode:

Do Things That Don’t Scale: https://paulgraham.com/ds.html

FusionAds: https://www.fusionos.ai/ai-generative-advertising


Follow Evan:X: https://x.com/EG_Fusion

LinkedIn: https://www.linkedin.com/in/evangraj/

Follow Lon:

X: https://x.com/lons


Follow Alex:

X: https://x.com/alex

LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm


Follow Jason:

X: https://twitter.com/Jason

LinkedIn: https://www.linkedin.com/in/jasoncalacanis


Thank you to our partners:

(9:55) OpenPhone - Streamline and scale your customer communications with OpenPhone. Get 20% off your first 6 months at www.openphone.co

(20:18) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://www.Squarespace.com/TWIST

(29:48) Notion - Try it for free today at https://notion.com/twist


Great TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland


Check out Jason’s suite of newsletters: https://substack.com/@calacanis


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