The Thursday Show: Banana Republic quits furniture, Havenly makes a buy. Plus: The state of play in home retail

17 Oct 2024 · 1 h 4 min

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Business of Home Podcast - Episode Summary

Episode Title

The Thursday Show: Banana Republic quits furniture, Havenly makes a buy. Plus: The state of play in home retail

Host

  • Dennis Scully

Guests

  • Fred Nicolaus - Business of Home's Executive Editor
  • Warren Shoulberg - Columnist

Episode Overview

In this episode, Dennis Scully and Fred Nicolaus discuss major developments in the interior design and home retail industry, including Banana Republic's exit from the furniture market, Havenly's acquisition of furniture brand Burrow, and the implications of Hearst's partnership with AI. Later, Warren Shoulberg joins to assess the current state of the home retail sector.

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Key Topics Discussed

  1. Banana Republic Exits Furniture
  2. Launched a furniture line called Be Our Home a year ago.
  3. Decision to cease operations was made to refocus efforts on textiles and accessories.
  4. The venture faced skepticism since its inception due to:
  5. Derivative design approach lacking originality.
  6. Poor timing with the post-pandemic market shift.
  7. Management praised for pulling the plug quickly rather than prolonging a failing initiative.
  1. Havenly Acquires Burrow
  2. Havenly's acquisition of Burrow marks their fifth acquisition in two years.
  3. Havenly's CEO, Lee Mayer, aims to dominate the seating market for consumers under 40.
  4. Burrow, founded in 2017, offers an easy-to-assemble sofa concept, capitalizing on direct-to-consumer trends.
  5. Burrow has seen significant success, with revenue estimated in the nine figures.
  1. The State of Home Retail with Warren Shoulberg
  2. Discussion of the current challenges faced by the home furnishings industry, likening it to the 2008-2009 recession.
  3. Industry is experiencing a spending paralysis due to:
  4. Homeowners’ reluctance to sell properties with favorable mortgage rates.
  5. Decreased consumer spending on furniture and decor.
  6. Optimism for recovery projected for mid-2025, suggesting an eventual return to profitability.
  1. Private Equity Trends in Home Services
  2. Increasing trend of private equity firms acquiring small plumbing and HVAC businesses.
  3. Aimed at streamlining operations and enhancing efficiency, potentially benefiting consumers.
  4. Concerns raised about cost-cutting and impacts on service quality and pricing.
  1. AI in Publishing - Hearst's New Deal
  2. Hearst partners with OpenAI to use its content in AI tools like ChatGPT.
  3. Backlash from the Writers Guild of America regarding content ownership and compensation.
  4. Ethical concerns regarding AI’s use of creative content without proper credit or compensation.
  1. Fall Decor and Seasonal Retail Trends
  2. Discussion on the rise of fall decor and its commercial significance.
  3. Companies are leveraging seasonal transitions to boost sales and client engagement.
  4. Commentary on the absurdity of excessive seasonal decorations, yet acknowledging the need for retailers to drive revenue.

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Key Takeaways

  • Market Challenges: The home furnishings industry is facing significant challenges, with predictions of a slow recovery.
  • Strategic Acquisitions: Companies like Havenly are aggressively acquiring brands to expand their market presence amid industry turmoil.
  • Role of AI: As AI becomes integrated into creative industries, the implications for original content creators are profound and potentially detrimental.
  • Seasonal Marketing: Retail strategies increasingly hinge upon seasonal marketing to maintain consumer engagement and sales.

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Conclusion

The episode encapsulates the current dynamics within the home design and retail markets, highlighting strategic moves by key players amidst an evolving landscape fraught with challenges. From acquisitions to the impact of AI, the discussions provide valuable insights into the future of the industry.

For more information and updates, visit [Business of Home](https://www.businessofhome.com/).

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Transcript

Automatic transcript. May contain errors.

0:07This is Business of Home. I'm Dennis Scully, and welcome to the Thursday show. Later on, I'll be speaking to columnist Warren Schulberg about the state of play for home retail. But first, we're going to catch up on the news, including Havenly's newest acquisition, Banana Republic's exit from furniture, and why Hearst's AI deal is drawing backlash. To do all that, I'm joined by Business of Home's executive editor, Fred Nicholaus. Hi, Fred. Hi, Dennis. How's it going? I am well. How are you? Doing good. I'm in the market for a pair of comfortable but stylish shoes. And that's because I'm headed to High Point Market in a couple of weeks.

0:45And so are you. That's right. We're going to be getting our steps, Fred, in High Point. Exactly. I don't always get to go, but I'm really excited. I love High Point Market. Leave Salone to the snobs. We're men of the people. We need to be at High Point Market. But in all seriousness, we are actually doing, we're not only going to be there, but you're hosting about, what, 12, 13 panels at High Point? I believe so, yes. But we have one together, actually. We're going to do some semblance of the Thursday show on Saturday, October 26th, 4 to 5 p.m. at the Syria showroom at Showplace, Suite 4100. Be there, be square.

1:20Also, our editor-in-chief, Caitlin Peterson, is doing a great talk that morning. All these details are on our website. I'm just getting my plug in while I can. What else are you jazzed for this market? No, there is a lot going on. I mean, Caitlin is talking to Suzanne Kassler. I've got an event Friday at four and Saturday and Sunday. Who are the people you're not interviewing at High Point? That's a shorter list. Exactly. It is going to be a who's who. I'm actually – I'm excited about all of them, but I'm getting to speak with Stephanie Sabi and Rebecca Zavloff and Naz Nazawa on a panel that should be particularly fun that I'm looking forward to.

2:02But it's all going to be fun, and I'm excited we're going to be there. And we're going to try and put on a Thursday show. We'll see what happens. Let's see how well this show travels. All right. Well, let's quickly look back on Monday's episode and interview with Mark D. Sykes. Indeed. Mark D. Sykes starts off working a retail job and ends up working on the White House and the nation's guest house. That's quite a journey. It is. It's very impressive. And I think going into doing research for that show, I didn't realize how short his design career actually is. I think he started his firm in 2011, 2012, or at least started doing projects then.

2:39And when you really think about how far he's come in that amount of time, I mean, doing projects for the White House after a decade in 8100, it's a really impressive career arc. And it was really interesting to sort of hear the story of that journey and how he did it, how he pulled it off. No, I agree. And also one of the things that he shared with us that I thought that was so interesting was how we met Nancy Meyers. And I don't want to give the whole thing away, but for everyone who's ever been asked to do a Windows at Legends on La Cienega. Yeah, I know. I know. I mean, you know, when the inventor of Coastal Grandma just happens to see you on the street, that is definitely a lucky break.

3:18But obviously there's a lot of strategy that went into it, too. Mark has a very clear perspective on just staying consistent, doing one thing and doing it really well. So there's lots of lessons like that and some interesting insight into what has been a really like a rocket-fueled career. So definitely one to listen to. I agree. A lot to be learned from looking at the career of Mark D. Sykes. All right, we're going to get into the news in just a moment. But first, a quick break.

3:45This podcast is sponsored by Leloy, who's headed to High Point Market with all new rugs, pillows, and wall art. For retailers and designers, and for all styles. Stop by showroom D320 to see introductions from Lalloy and Amber Lewis, Magnolia Home by Joanna Gaines, Chris Loves Julia, and Rifle Paper Company. Plus newly added one-of-a-kinds and special events with Gene Stouffer and Chris Loves Julia. Visit lalloyrugs.com to make both in-person and virtual appointments. That's L-O-L-O-I rugs.com and follow them on Instagram and TikTok at Lalloy Rugs. This podcast is sponsored by Isla Porter, whose mission is to create a little more space in everyone's lives.

4:36Whether your client needs more functional space in their home, or whether you're a designer who needs more breathing room to let your creativity flow, Isla Porter wants to support your business and creativity. with its AI-powered platform. The platform manages the technical details of kitchen design, and the result is custom cabinetry made with real American hardwoods, available in more than 20 door styles and 80 finishes, giving you more time, space, and options to create beautiful and functional kitchens for your clients. Let Isla Porter take care of the custom millwork and technical design.

5:18Visit islaporter.com to make space for more. That's I-S-L-A-P-O-R-T-E-R dot com.

5:34And we're back. First up, Banana Republic quits furniture, Fred. We hardly knew ye. Barely a year after launching Be Our Home with a full line of upholstery, Banana Republic is now pulling the plug. According to a company spokesperson, the plan is for the brand to focus on textiles and accessories going forward. A story broken by our very own Warren Schulberg, who we'll be hearing from more later. But this was some shoe leather reporting on his part. What do you think, Dennis? Indeed. And I don't think this comes as a big surprise to listeners of the Thursday show, wouldn't you say? I think we had a sense that this might have been ill-fated from the start.

6:11But we should recap a little bit of what the furniture and the Be Our Home effort was all about. Yeah, I always feel a little bit weird when someone shuts down a business initiative saying, we called it. It's not really the schadenfreude we're going for here on this show. But yeah, so just to sort of take a trip into the time machine here. So a year ago, it was actually only last fall, Banana Republic announced that they'd be launching this brand called Be Our Home. And they kind of put a lot into it. They had a very star-studded debut party for a standalone showroom in L.A. They had a full advertising campaign.

6:46It was largely perceived to be the brainchild of Sandra Stengel, who was Banana Republic's president or CEO leader at the time. And Sandra came from Pottery Barn and RH. And so there was a lot of discussion at the time of, OK, this is Banana Republic trying to get into the home business. The look was a little bit RH, frankly. And, you know, as much fanfare as there was accompanying the launch, there was a lot of skepticism as well, including on this show. Not for me, I might add. This was Caitlin and you seem to be writing the death certificate. Oh, sure. Distance yourself now. Okay. Gotcha. Gotcha.

7:19All right. Well, you guys called it. You guys called it. Fair enough. No, no. No, listen. I mean, and in fairness, I think had the presentation been something novel and fresh, I think everybody might have felt very differently. I think there was a lot of skepticism right out of the gate, in part because it didn't feel as if the introduction was really adding anything meaningful to the mix. And it seemed derivative, if you want to use that word. But also, I think, as we talked about at the time, there wasn't yet a lot of clarity around the Banana Republic brand. Do you think that's fair? Yeah, well, you mean the fact that Banana Republic for a long time was this sort of workwear staple, and now it's trying to become something different.

8:06Exactly. Gotcha, yeah. So the clothing brand itself is in a moment of transition, so it doesn't really make sense to set up an extension on top of something. Trying to build the airplane while you're flying, or trying to build an extension on the airplane while you're flying, I guess is a great analogy. Yeah, I think that's right. I also think their timing was just terrible. You know, I think I'm sure they conceived of this either in the early days of COVID or while the home boom was going on. But then they launched right into, you know, the beginning of the post-pandemic drop off. And so their timing, you know, could not have been worse.

8:39I mean, I think just to be a little bit charitable, there is clearly a demand for the kind of RH, our house look. But at a lower price point, I don't think that's a crazy thesis for, you know, a company. Obviously, every fashion brand and their mother is incentivized to try and get into home because it's a hop, skip and a jump. You got the consumers in your store already. You know, it makes sense. People like Jenny Kane have pulled it off at some level of scale. So I understand why they wanted to try it. But it seems like the selection was a miss. The timing couldn't have been worse. And, you know, Sandra Stengel is now gone.

9:10And it seems like the new CEO is not too into sofas. Well, and I think what he seems to be into instead is, again, really getting some clarity and really making sure that when the brand is ready to make a bigger statement, they'll have their house better in order. And so I, in a way, think this – I compliment management for pulling this back as quickly as they did rather than have this out there lingering and it just not working for a long time. I think many, including Warren himself, think it's going to be a while before that level of home really recovers. And why have this out there as just a bit of an albatross for the company and instead just say we can revisit it in the future.

9:59But for now, we're moving on. Yeah, makes sense to me. That's how I feel. And you know what, Fred? We're going to move on, too, to Havenly. This week, the company purchased furniture brand Burrow. The deal marks Havenly's fifth acquisition in just two years, adding to her portfolio that includes the inside, interior define, the citizenry, and St. Frank. She is on a tear, that Lee. Yes, Fred? Yes, Havenly CEO Lee Mayer. That list grows ever longer. Every time we have an episode, it seems like there's another acquisition to add to that list. There was a great quote from the article. I spoke to Lisa to write a piece about this for Business of Home.

10:34And I think my favorite pull quote from her was, I want to own seating for this generation. You know, anyone under the age of 40 buys a sofa. I want it to be from a Havenly brand. So, yeah, I mean, clearly, you know, Lee's been buying a lot. We should maybe start by talking about like what Bro is. It's not a brand that we've talked about a lot at BOH. Were you familiar with them, Dennis? You know, I was. And honestly, to be fair, I was pretty skeptical when it first came out, impressed with what they were trying to do. but it seemed like it was going to be a pretty big hill to climb. And they've had far more success than I might have thought they would.

11:13So we should explain what Burrow is and what the concept was. Yeah. So they launched in 2017, kind of in the sort of thick of the big direct-to-consumer wave. It was formed by two friends who went to Wharton together. And the idea was to sell a sofa that could ship easily, essentially. So instead of having to have white-glove delivery, you could ship it in three separate boxes and assemble it yourself at home, which is actually a huge advantage because so much of the complication of shipping large furniture is dealing with white glove delivery. So if you can get around that, there's a lot of efficiencies to be gained.

11:45The price point was also pretty, pretty cheap. I think their starting launch stuff was like 800 bucks or something like that for a relatively decent product. And, you know, they had the standard, you know, playbook of, you know, cutting out the middlemen and selling direct to consumers with ads online and all that jazz. So they launched in the thick of that heyday, raised tens of millions of dollars as all these companies did, certainly Havenly has as well. Seven years later, they've got four retail locations. Their revenue is apparently in the nine figures, which is usually code for just over 100 million.

12:16Usually you don't say nine figures if it's like 800 million, but that's still pretty darn impressive for a furniture startup that just launched in 2017. So that's what Burrow is. Yeah. And I mean, and I think to your point, the fact that they got revenue to that level shows you how much opportunity there really is in this space, which I think somewhat answers the question about why Havenly would want to acquire this brand. And the fact that they found that level of success, I think really does speak to the demand that's out there. And I think Lee thinks that she can find some cost savings. It sounds like some C-suite savings are in the future, but also just some greater efficiencies.

13:02So, I mean, I get it from her perspective, don't you? Yeah, no, it makes sense. And I mean, I think Lee has mostly done, like over the past year or so, distressed acquisitions. So she buys a company that's in some kind of trouble. Like Interior Define, for example, was in a lot of trouble, was on the verge of going out of completely collapsing when she acquired them. you know citizenry and saint frank were in slightly lower levels of distress but neither one of them was you know on a rocket to the moon um i think she's still taking advantage of the fact that this is a buyer's market right like no home brand especially direct-to-consumer one is doing amazingly well right now they raised tens of millions of dollars probably their investors are like in five years it's going to be a five billion dollar company that hasn't happened and there's still a lot of rocky road ahead of them but burrow is not like a company that's falling apart by any means, or at least based on my reporting, it does not seem to be a company that's falling apart.

13:51So I think the advantage here is you plug it into the Havenly system, you get a better deal from your suppliers, you can cross market between the brands. As you said, you don't have to have a CEO and a CFO if you have one sort of centralized office. So you just take advantage of some of these efficiencies. You probably got a relatively decent price because of the overall market conditions and the Havenly juggernaut grows ever bigger. It's interesting too, you point out in the piece that you wrote, what a small percentage of the overall business we now assume the actual e-design business that was Havenly originally must now represent.

14:26Yeah. No, I mean like when Havenly launched, it was like a Laurel and Wolf type company. It was like e-design services are the wave of the future. And now, I mean, I still think they still do do that. To be clear, those design projects do drive revenue for the company, but the actual designs, like the money that they make by charging consumers for design is so small. It's a, I'm guessing it's a single digit percentage of the revenue, which to me sort of indicates the fact that like the cost and therefore the value of e-design is going slowly towards zero. I mean, I hate to be a pessimist, but I do think that like on some level, very commoditized e-design is going to be replaced by AI over time.

15:05And I think that, you know, the value in Havenly is increasingly in the brands that they own, and their partnerships with other brands that allow them to generate value, less purely the e-design itself. I completely agree. And Lee knows that better than most, I am sure. And so she's been busy making acquisitions, all of which seem to fit together very well. So I don't know what the exit strategy is longer term with all of that, but it will certainly be interesting to see if we do, in fact, get this meaningful rebound in 2025, what it will look like. And it sounds like Lee still thinks that there's more to buy out there, right?

15:46No, stay tuned for next week when you get another Hey, she's bought the business of home podcast. And no, I mean, I yeah, I think, look, one kind of encouraging thing Lee did tell me in the conversation that didn't make the article was that, you know, there was a time when I think every deal coming across her desk was a company in a huge amount of trouble that was going to go out of business if, you know, she didn't buy it or somebody didn't buy it. And she said that's actually gone away a little bit and that it seems like the market has kind of washed out a lot of the brands that were headed for the trash heap.

16:14You know, there are still deals and it's still a good time to buy companies. And so I think she probably is still thinking, well, you know, if this can be, quote unquote, accretive for for Havenly overall, why not make a deal? But maybe not as many rescue jobs as there once were. I mean, yeah, as you said, the exit strategy, the big question here is like she's been this shark gobbling up fish and getting bigger and bigger and bigger. Who's the shark that's going to come along and buy up Havenly. At this point, I do think it either has to be an IPO or a big, deep-pocketed private equity company because they're getting so big that I'm not sure.

16:45William Sonoma doesn't buy companies like this necessarily. I feel like it's either got to be an IPO or a private equity deal, but we'll see. Who knows? Time will tell. No, no, I agree. And that leads us right into our next segment, Fred, perfectly, because what we're going to talk about is private equity making some surprising deals Across the country, PE firms are scooping up mom-and-pop plumbing and electrical and HVAC shops. Following the same model investors have used in other industries, the goal is to roll up the small businesses into larger, streamlined operations. And in part, Fred, create millionaire plumbers, which I am all for.

17:24I am all for plumbers retiring to country homes millionaires. Yes, right? Private equity to the rescue is what I say. Yes, this is an article in the Wall Street Journal that came out that looked at this phenomenon of private equity companies buying up these home service companies like plumbing, electrical, and HVAC. I guess we should talk a little bit about why they're doing this. Why are these PE firms getting into the – when they're not buying the Mitchell Gold and Bob Williams of the world, why are they buying plumbing shops? Well, first of all, I mean, what you learn is just how profitable many of these small businesses are.

17:58And for all of the talk about AI and the many disruptions that it will likely bring, so many people point to the fact, hey, you know what's not going to be disrupted? Plumbers and HVAC and people who work with their hands and need to come and repair things and take care of things. So I think a lot of smart people think that this is actually a space that makes a lot of sense. And one of the rare times where I've heard from multiple people about real benefits coming from scaling these businesses up and the efficiencies. And I remember back in the day when we were talking about sweetened and kitchen renovations and how many of these individual contractors could benefit from being rolled up and maybe run more efficiently.

18:44And I think it's happening in this space and it makes a lot of sense, whether I love PE firms scooping up mom and pop operations, different subject. But as far as why it's happening, this actually makes sense, don't you think? Yeah. And I also think it gives these people an exit. I think we've talked about this a lot, about how the sons and grandsons and daughters and granddaughters of trades, people don't always want to take over the business. And so you end up with these companies that were started by baby boomers or now people who are the Gen X generation. with nowhere to go at the end of their career when they want to retire.

19:17Now there is a buyer. And yeah, as you said, they bring some efficiency to the business. They improve operations. I think every designer listening's number one complaint with the trades will be, they don't return my phone calls. The infrastructure is awkward, et cetera, et cetera. So if you have a PE firm running it, ideally there'll be a more efficient back office and a more tightly run operation, which will benefit people who hire them like designers and homeowners. I do think it's, as you said, though, it's sort of interesting though. I do wonder what we kind of lose with this. I mean, I think it's great, obviously, for the business owners who are able to cash out, but, you know, and it's great to have a business that's more efficiently run.

19:51But I do wonder if, you know, private equity's motivation is always, you know, to cut costs and improve profitability. And, you know, the author of this article didn't talk to a ton of people working for these companies. So I do wonder if there's something lost in this. There always is, Fred, when it comes to private equity, something's going to be lost. And usually it's humans that are going to suffer somehow in this deal. I mean, again, there certainly are likely to be efficiencies. The article suggested and some of the other conversations around this, what happens to prices? Do PE firms try and get greater margins out of this?

20:27Many people will tell you that it's already pretty expensive to get a good plumber to come to your home. They've got a pretty good hourly rate, and that's only likely to increase. No, I think that's fair. I mean, I do think like If you have a PE firm that owns every plumbing shop in your major metro area, yeah, that is going to probably raise prices. And I think that makes it harder for the next plumbing shop to come around because you're competing with a giant private equity firm as opposed to just the next plumber down the street. So I guess, I don't know, maybe I'm just a little gun shy around private equity.

20:59I'm looking for it to be bad, even if it's really good. But I do wonder if this changes the ecosystem in a way that's a little unforeseen in the long term. Though, yeah, in the short term, private, you know, small business owners getting paid and maybe better service for a designer from these trades is probably not a bad thing. One interesting thing I've sort of encountered is I was doing an article about these custom woodshops a few months ago. And several of those people actually told me they'd been approached by investors who were interested in rolling up a bunch of custom woodshops. And it makes me wonder, like, what is private equity out there trying to buy?

21:31Like, are they, you know, are they coming for design firms? I don't know. What do you think? Well, I mean, I can't remember there were a handful of small design firms that tried to create some kind of collective and tried to have some kind of roll up, but it never seemed to really get off the ground. And I'm sure that you feel the same way I do, that it seems like it would be wildly complicated to try and purchase a group of design firms and create real efficiencies there. But what's your sense? Yeah, I don't think that's likely. I mean, I think it's a perennial problem of this industry. And it's also a perennial strength is that like so much of the value comes from the person, from the individual, from the relationships, from the aesthetics, from the taste.

22:16and all that stuff is, you know, impossible to scale or very difficult to scale. And I think that's why succession is hard for design firms. It's hard to just hand over the keys to somebody new, which is, again, that's part of the magic of this business, but it's part of the challenge. And it's why I don't, I would guess there are not too many design firms out there with, you know, PE companies knocking on their door. Although I'm guessing there's probably some like workrooms who have gotten at least a call or two. I think it's, I think that phenomenon is very real. Like you, I'm always skeptical when I hear about private equity getting into anything, and I hope they don't want to start rolling up podcasts anytime soon.

22:51I don't know. I'll entertain an offer or two, but yeah. Well, I mean, again, I don't know how we'll be treated in that deal, Fred, but I do hope for a multimillion-dollar retirement for us. So if it needs to be private equity that takes us out, I'll take it. Next up, we're going to talk about Hearst making an AI deal. Speaking of AI, last week, magazine publisher Hearst, home to El Decor and House Beautiful, announced a new partnership with OpenAI, allowing the company to use its content in products like ChatGPT. The deal received swift backlash from the Writers Guild of America East. Huh, surprise there.

23:30Some backlash about AI just scooping everything up. Huh, interesting. What do you make of this, Fred? See, I didn't get a check for this. I've written for House Beautiful and El Decor. Now the robots own my wonderful home tours that I've written. Yeah, I mean, we should sort of talk about the mechanics of this a little bit. So OpenAI is the company that makes ChatGPT, as you just said. And the way that they train these AI engines is that they need huge volumes of data to make them work. Now, when they first built them, they basically trolled the entire internet, grabbed every piece of content that had ever been written, rolled it up legally or illegally.

24:07That's what they did to create this technology. But now they need, you know, fresh content to make it, you know, relevant topically. And so that's why they're cutting deals with companies like Hearst. They already cut a deal with Condé Nast, the publisher of Architectural Digest. They have lots of these little deals with individual publishers. And so that's sort of what's behind this deal. So they've scooped up all these magazines. And with that, all the projects and everything that's in there, everything that, to speak to the designer part of our audience, everything that the designers created on those pages is now part of OpenAI.

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24:45Yes? Well, we don't know the specifics of the deal. And one question I sort of have around this whole thing that we don't have an answer for is whether images or any images in any context are swept up in part of the deal. I think it's safe to assume that text is. So, for example, all of my wonderful articles, as I mentioned, are now part pieces. They're welcome to those 6 ,000 word pieces. but I don't know about designer photographs. I suspect probably not because those are covered under different copyright arrangements, but you know it's possible that a deal like that will be coming. And certainly like if you've ever been interviewed by house beautiful or elder core, that content is now, you know, part of, part of chat GPT.

25:24You know, how, certainly how you feel about it depends on who you are and where you sit, sit in this, you know, I, as we, you mentioned the writer's guild of America East, you know, swiftly criticized this deal. I think in general, writers are scared that AI is coming for their jobs. People who like these products and see them as just being useful tools are probably just happy that they have better data. I know a lot of designers use ChatGPT. I was just talking with John Foley, the founder of Ernesta, the direct-to-consumer rug company, and he was saying he built a whole rug industry GPT that he talks with all the time.

25:55So they are useful tools. It's better for them to have good data, but there are a lot of ethical and legal questions kind of swirling around deals like this. we're joking a little bit about this, but I do think from a writer's perspective, this is very real. And I'm sorry, Fred, because I hate to think of this impacting you directly, but I fear. I mean, my stock and trade is inefficiency and too many words. These robots are too efficient. I mean, I don't know who cares about writers to talk about designers. I mean, I do think that like, look, like, again, we've said this, but I do think that like designers should know that so many of these AI engines have scooped up like huge chunks of Pinterest.

26:34It is likely that one of your images is in these engines. And there's something, of course, there's something really, it's difficult because like, it seems unfair and potentially illegal, but any one person has so little recourse to actually like who, which designer is going to sue open AI to like, you know, and you know, some people have like the New York times is suing them. And I noticed the comedian, Sarah Silverman has a lawsuit around it. You know, if those lawsuits win, then yeah, maybe there will be an opportunity for a designer or photographer, maybe more to the point to jump in and sue these companies.

27:05But it is this weird world where we're living in, where these miraculous tools can do these incredible things. But the way that they built the technology is at the very least unfair, if not illegal. And I don't know how designers feel about it. Maybe they just like the AI and don't see it as harmful. Depending on the day, I can feel one way or the other. Which is just how I feel. Depending on the day, I think this is so fantastic. And then other days, I feel like, as you described earlier, basically these deals are sort of closing the barn door after all the cows have been let out. Right? They've already scooped it up.

27:42They just need some new stuff too. So now it's Mother May I, where before it was, I've already got all your stuff, right? So I don't know. So all joking aside, if you think private equity is going to take away jobs, there's no way to spin the yarn that AI doesn't disrupt a lot of jobs in a lot of areas. And that's, I think, the most important thing to always sort of keep in mind. And I get it that you talk to all the economists and they will tell you new jobs will be created. Don't you worry. But as we know from history, often it takes quite a while for those new jobs to be created. Yeah. And to tie it briefly back to Havenly, I mean, I do think that, you know, you know, Havenly uses AI.

28:18and I think they're probably going to use more of it. And I think other people will use AI to do design work. And I don't think it's going to replace like a great full service designer who's really empathetic and can make a project run smoothly. But if it comes down to like a simple design scheme that's done over the internet, yeah, I think AI is coming for that. I've said that before, I'll say it again. And I think that's just where we're going. No, I agree. And I think that's such an important point. And I think for the great designers out there who have the real human skills, I think that that's what people need to lean into more and more.

28:52Okay, up next, Fred, finally, we're going to talk about fall decor. Because you know what? Autumn is here, and home retailers are rolling out their decorative gourds. Last week in her Substack newsletter, Schmata, design journalist Leonora Epstein wrote a sardonic and frankly hilarious takedown of the fall decor phenomenon. using language I can't use here on the show, Fred, but it was nonetheless a highly amusing and entertaining piece. And I think she's spoken a little bit of fun at some retailers who frankly welcome this business and have turned it into quite an industry, yes? Yes, the entire purpose of having this in there is to try and get you to say the title of the article, which does include a curse word.

29:37This is a PG podcast. This one's for the kids. I'm not falling for it. Well, nice one. I just am a big fan of Leonora's writing. And so I always thought this was a really funny article, but it kind of got me sort of down a little bit of a rabbit hole of thinking about like, you know, fall decor and whether that's purely an invention of retailers and magazines or whether people really decorate for Halloween in the fall. And I was looking back at an article that Warren actually wrote for us a year ago or a couple of years ago. And he was talking about how Halloween has become, I guess it's$10 billion business for retailers.

30:09Think about it. How many giant skeletons does America need? But it really is an enormous driver of business. And it kind of gets at this sort of like perennial problem in the home industry, which is that people really need us, but they only need us every seven years. And so anything you can do to remind people of, hey, we exist. Here's a pumpkin. Come into the store is a welcome opportunity for these companies. No, absolutely. And I think, listen, retail needs whatever is going to drive revenue right now. So I think they welcome the change of seasons. And if you live in suburbia, as I do now, Fred, the answer to how many blow up skeletons is enough.

30:52It turns out there is just an endless hunger for Halloween decorations because it's pretty wild around my town and Halloween is still a few weeks away. But also, it's not just the candy and the decorations, but just everything that people can associate, right? The retailers want you to be buying sweaters and pumpkin spice lattes and everything that represents fall. They want to lean into this in a big way. But it's not just that's the thing. Like, that's the thing that Leonora pointed out. it's not just like target it's like a cena calderon had a thing on ice swoon about which was really artfully curated and really nice yes a little bit of a higher price point than a you know decorative gourd but it was it is really do you think there's like an opportunity in this for designers because you know the sort of decorating for christmas thing i think is real and i do think that some designers have you know made that part of their business or turn that into a full you know a full uh client out of a christmas decorating job or a holiday decorating job i should say really is is halloween decorating the way in or do people decorate for fall what do you think is that real or is that a gimmick well i do think i mean i do think a lot of designers come and help you make seasonal transitions and so i i do think that you can you can call it decorating for for halloween but really i do think there is a big oh we're going to take the slip covers off or we're going to we're going to change some of the decor around now that the fall is coming warm things up get some throws in there.

32:20You know, I think it's a great time for throws. I think it's a great time for all of those accessories that somehow convey warmth and coziness. And so I do think that a lot of designers do get engaged in that. And truthfully, I always think it's a great way for them to come back and just revisit some people that they might not have been in touch with for a while. So I get it from that perspective. No, I think it's valid. I think any reason to, you know, get back in touch with your clients. I don't care if it's a sham. Use it as an opportunity to reach out and hey, you know, maybe a little 16-foot skeleton would really freshen up the front lawn.

32:59Well, there is an opportunity there to be sure. All right, that's it for the news, but there's plenty more to check out on businessofhome.com, including a breakdown of sustainable flooring options and our designer's guide to high point market. We'll be back in a minute, but first, a quick break.

33:20We're taking a quick break from the show to remind you about Isla Porter. Making space for more isn't always about square footage, ceiling height, or physical constraints. Rather, it's about opening up the possibilities of what designers can accomplish when their schedule allows for more creativity and innovation. Isla Porter's collection of bespoke cabinetry and AI-powered technology is here to improve your kitchen design process. Isla Porter takes care of the technical details and craftsmanship, from providing elevations and 3D renderings to offering a wide array of door styles and finishes, all made with the highest quality materials, giving you more time and variety to create stunning spaces for your clients.

34:08See how Isla Porter is designing differently. Follow along on Instagram at TheIslaPorter. That's at T-H-E-I-S-L-A-P-O-R-T-E-R We're taking a quick break from the show to remind you about Lalloy, who recently introduced Love Lalloy, a commitment to doing good for their community, industry, and environment. Through this initiative, Lalloy has recently worked in India to promote female education, Donate a thousand tree saplings and provide free eye exams and glasses to hundreds of craftspeople. Learn more at laloyrugs.com. That's L-O-L-O-I rugs.com. And follow them on Instagram at laloyrugs.

35:02So Warren, I'm eager to discuss a recent article that you wrote for us about whether or not it is time to start getting optimistic about the home furnishings industry. But before we dive into a wide-ranging conversation with you, I wanted to give you an opportunity to tell listeners a bit about your own history and how you came to cover this industry. We often bring you in to have expert conversations about what's going on at High Point and the industry, but many people may not realize the breadth and depth of the career that you've had. And I'm curious how that career began for you. Well, I was born in a piece of furniture.

35:49So I think, you know, this was at a very early age and it's been that way ever since. initially i was not focused specifically on the home business in fact the first publication i wrote for was about the baby business so it was uh strollers and car seats and things like that okay and then i went to work for a publication that was uh called hfd at the time which at one points stood for home furnishings daily and wrote about appliances and eventually became the furniture editor. My first High Point market was 1978. Back then, very, very different. You stayed in people's houses and you got, as a lifelong New Yorker, you got a real taste of what the rest of America was actually like.

36:47So that was an eye opener. And after HFD, I went to work for a publication called Home Textiles Today that is still around. And I was there for a number of years. So I've bounced around, but a few other home publications, back to the textile industry, gift industry, home decor. So this is really what I've done. And probably for the last six or seven years, I've been a contributing editor to Business of Home. So I think that's really allowed this long-range view that I think is probably what I can bring to the conversation that is most valuable. Well, and it's exactly that long range view and the history that you've seen that I wanted to talk with you about today, because there's a feeling that perhaps we're coming to the end of one cycle and perhaps the beginning of a new cycle.

37:49But I wonder when you think back to some of the other eras that you've covered, do you see similarities? Can you draw comparisons? Was this time not nearly as bad as it was in the time of 9-11, for example, which I know had a terrible impact on the home industry? Or maybe even further back, there were some more challenging times. Give me a sense. So I think there were ups and downs in the 80s and 90s and sometimes were stronger than others, but they just tended not to be as long lasting. I think the most valid comparison would be the 2008-2009 housing meltdown, the Great Recession, if you want to call it that.

38:36That was pretty prolonged, certainly a couple of years, and pretty devastating for the home furnishings industry. But the factors that caused it were very different than what we're seeing now. So 2008, 2009, when the housing bubble burst, people that had$400 ,000 houses and had mortgages and second mortgages up the wazoo that they weren't worried about, they woke up one morning and they owed a lot of money that they didn't have. and their house was suddenly worth$235 ,000. And so that really impacted the way people spent on everything, not the least of which was home furnishings. This time around, the housing market is still relatively strong in terms of the value of houses.

39:30Equity levels keep going up. People are able to borrow against their houses. And if you're in a house right now, and you've got a 3 % mortgage that you got four years ago, you're in pretty good shape. So very different factors. The big difference, obviously, this time is that there's a paralysis in the housing market. So people that would normally put their house up for sale, and when you put your house up for sale, you tend to fix it up and spend some money to make it look pretty. And everything from new kitchens and bathrooms to a paint job to some new furniture, whatever it is, that's not happening because people are not selling their houses because they don't want to lose those cheapo mortgages.

40:19On the same token, people aren't buying houses because if you don't have a mortgage, you don't really want to take out a 7 % mortgage, even a 6 % one. And the resulting spending that comes from that, which is, I got a new house. I'm going to go buy a new washer dryer. I'm going to buy a new sofa for the living room. So that's not happening. So you've got very different factors, but the end result is that it's a very similar conclusion to what we saw in eight and nine. And the home furnishings guys are paying the price. I'd say the one other thing, which similar to an extent was that the wild surge of spending during the pandemic when people were stuck home and they were spending a lot of money on their homes kind of borrowed purchasing against the future.

41:17So if you bought a sofa in 2020 or 2021, your chances are you're not going to go buy one again next Tuesday. So you had a lot of purchases that were pushed, brought forward And so that's also contributed to the problem we've got. We talked to so many business leaders who have suggested a multi-year pull forward in business. When we spoke to Alex Bernhardt, he said maybe we pulled eight years worth of business forward, right? Which is frightening, but easy to imagine. I mean, I wonder with the people that you speak to and you speak to so many people, where do they suggest we are in that cycle, in feeling as though many people suggested we were going to lose 23 and maybe 24 as far as business, that it was going to be flat to down if we were lucky because we pulled so much business forward.

42:14Have we worked through it or do we still have years to go? When I talk to people now, first off, on a short-term basis, they're starting to see a few rumblings. I talked to an independent store, and the owner said, last week, we had three people come in and ask us about buying furniture. And she was ecstatic. She said, that sounds like nothing, but that's three more people than they had seen for months beforehand. So you're starting to see these little rumblings of activity. The educated people I talk to now seem to think we're looking at second quarter of 25 is when if we've bottomed out and if things aren't getting worse, we may start to see some real shoots come out in that second quarter of 25.

43:17In talking a little bit more deeply about the difficulties that the industry has faced in this post-COVID era, there was a sense that the retail landscape has changed dramatically. We've talked a lot, Fred and I, on the Thursday show, we've talked about all of these family retailers that have been closing and the announcement recently that Sam Levitt's and you'll love it at Levitt's is going away. And for people that don't remember what a big chain that once was, I remember when they bought Siemens and they bought Huffman Coos, which used to be another big retailer. So, I mean, that announcement just hit my childhood memories very hard when I heard that news.

44:09But it was just one of so many, Warren, family retail businesses that have announced, again, for various reasons, the next generation didn't want to take over or the land underneath some of the stores was more valuable than the stores themselves. I get it. There were a lot of reasons. It just seems as if we've seen a meaningful shift in the retail landscape in this cycle. What's your sense of that? Yeah, I think that's absolutely right. You're seeing big national chains and everything from them down to local independents all getting hit and getting hit bad. You know, on the big national chains like a Big Lots or an LL Flooring going back two years to Tuesday morning, even Bed Bath & Beyond, which had its own set of problems.

45:03These were all big companies that at one point were pretty well financed and pretty stable. And they're all crashing and burning. And some may come out and some may not. But those big public companies, that's a good indicator of what's going on. When you look at the financials of William Sonoma or R-House or R-H, they're not pretty. They're all having a tough time. Aldi is about to become the third largest supermarket grocery chain in the number of stores. And they are continuing to open stores. and their stores continue to do well. And so they're taking market share from other guys. And so you've just got to put this in the context of, yeah, a lot of stores are closing, but they're stores that shouldn't have opened in the first place.

46:03And other people are coming along to take that business. You're just seeing this fundamental shift in the way America shops And they don't need all these stores. They don't need a CVS on every corner within a mile of each other. And they're not going out to the highway to go to that big lot store so much anymore. Well, it's interesting, Warren, because you're right that so many of these stores are going away. And what's been so perplexing to me watching all of these big retail chains closing is what is going to be the distribution for all of these high point companies and all of these big American furniture makers?

46:50Where are they going to be showing and selling their stuff? It is a problem. Now, this is a product that's not going away. People are going to keep buying furniture. It's not going to be replaced by AI. That's a plus. Now, where they buy it is the issue, as you say. And if I had the answer, I wouldn't tell you, but I would sell it to the highest bidder. But I just think there's some guy out there who's got a new model that is going to work. And I don't know what that is. But every time we've sort of had these crash and burn eras, somebody else has come along. When the department stores were starting to max out, the discount guys came in.

47:43And when both of them got to a certain point, you saw the specialty chains come in. And so there's going to be some new way to buy these products. I'm not sure what it is. I wonder, you go to so many trade shows and see a broad spectrum. You mentioned early on in your career, you were working for Home Textiles and you covered that industry. I'm wondering, as you go around to shows these days, what people are talking about and are they, as you were suggesting earlier, are some of them feeling like things are getting a little bit better? Are there green shoots? Is there less to complain about? Or do they still just like to complain anyway?

48:28They especially like to complain to me. Well, I figured you're probably the one that likes to really complain. Yes, and I would complain to them, but they don't want to hear about it. So the furniture business is still terrible. And I don't know anybody who's having much luck in furniture. If you're selling better upstairs stuff, you're doing a little better or maybe not as worse. If you're in the promotional furniture business, you're really having a tough time. So that's the furniture segment. And I don't think anybody is doing great there. And as you said, even if some of these guys are moving their business to sell more to designers, you're selling one house at a time.

49:15You're not selling a store at a time. So that's a big difference. The other component of the home furnishings industry, which is broadly anything that's not furniture, but let's talk home textiles, housewares, home decor, tabletop. They didn't bottom out as deeply as furniture did. And they've had some sparks of life from time to time. And a lot of that is dependent on who your customer is. So if you're a big Walmart supplier, you're a big Costco supplier, you're doing pretty good. Those stores are doing well. If you're a TJX supplier, if you can work on their margins, you're doing okay. Hey, you know, I always say for a vendor these days, it's as important to pick your customers as it is to pick your products.

50:09Along those lines, Warren, and I'm curious to hear your perspective. So this past weekend, there was a big article in the Wall Street Journal about a lot of people buying their bedding at Costco and the Kirkland brand is so popular. And a couple of big industry people have speculated with me recently about how much home-related business is going on at Costco and Walmart, and that actually those two companies have gotten pretty good at bringing in some pretty decent-looking product. There's an awful lot of ivory boucle on offer in both places I've seen. And really, you're walking into Costco for, I don't know, your big salads and steaks and some other things.

50:57And maybe you're also walking out. It sounds like you're walking out with 600 thread count sheets and maybe some furniture too. Do you think that that is, A, do you think that that is really becoming a big source of furniture sales that is just not on our radar as much? And do you think that's part of the competition that some of these big retailers have faced is those two big stores? Yes and yes. Okay. Guys like Costco and Walmart are absolutely getting market share. And it's at the expense of independents, the expense of furniture stores. Walmart, in my opinion, is the most improved retailer of the last five years.

51:36They have just done a great job of getting their act together. Stores look better. The merchandise looks better. And Walmart's doing a great job. Costco, you know, I'm not sure a lot of people know that Costco is the second biggest retailer in America right now. And yeah, sure, a ton of that is grocery and 55-gallon drums of mayonnaise. But they sell a lot of home furnishings. I know the vendors who supply their, you mentioned the 600 thread count sheets and the towels. That's a huge business. Yeah. They want it. And they want the good stuff. You know, there's a reason why Costco is the number one seller of wine in the country.

52:22For anybody who doubts the Costco demographic, go look at that parking lot. There's a whole lot more BMWs and Range Rovers than there are beat up old Hyundais. So that's who's going in there. And like I said, they're selling premium furniture. They're selling premium textiles. The other guy that I would suggest people put on their radar, you know, everybody knows about HomeGoods, which is kind of light on furniture. They have some occasional furniture, but not so much. and that's owned by TJX. And TJX started a sister brand called HomeSense probably 10 years ago. And they're up to, I don't know, a hundred stores, maybe 200 stores.

53:08They're talking about ramping up the new store cycle on that. And those stores are significantly more furniture-centric and less housewares and less pads and pillows. So when you talk about who's getting market share, absolutely Costco, absolutely Walmart, home goods in non-furniture categories, but home sense, I think people, first of all, if you haven't been in one, you need to go see one to understand it. They're a player. And so are a lot of the big high point companies going to be supplying them? or what's HomeSense going to be filled with? Yeah, it is definitely going to be the mainstream high point guys that are going to be there.

53:54Right now, they are not big enough to do a lot of direct importing themselves, which TJ on the home side tends to work through suppliers. So they'll keep buying from individual suppliers. But yes, if I were a furniture producer, I would have HomeSense on speed dial because a great place to sell. And again, it's not just leftovers and rummage sales. This is the real stuff. Okay, interesting. Well, we've all got to get to a home sense. It sounds like, speaking of high point companies and speaking of high point, I felt as though at the last high point market, you and I talked about how everybody was trying to put on a good face and oh, right?

54:36And things are fine. But really, we got the sense of people feeling a little bit reserved. And I wonder if you've gotten any sense of how they're feeling going into October's market. It's particularly challenging. I know there is a big election coming up and people are very distracted by that, to be sure. But also, we did just get the half point rate cut that the entire industry said they were waiting for. Do you have any sense of how some of the high point companies are feeling? I think it will be not as bad as the last time. Okay. And not nearly as good as the next time. Okay. You know, I kind of use the mimosa and tote bag barometer to see where we are.

55:24And the last market, I saw a few more mimosas and a few more tote bags, and I would expect to see some more this time. But going back to what we talked about before, you've got stores that just aren't selling furniture. Yeah. And so the idea of coming to market to buy more furniture is crazy. And so, again, I talked to an independent that said, I'm not going. There's no point in my going. Really? Yeah. So, and isolated, you hate to draw conclusions based on one guy. But, you know, I think if you've got a big operation, you have to go to High Point just to see what's going on. Right. But you don't have to buy.

56:07So it sounds as though you feel like better than last market, but not as good as markets we're going to see in 2025. If we could just hang on, we can survive and thrive in 2025. I wonder in the column that I referenced earlier that you wrote about, is it time to start getting optimistic about the home furnishings industry? You suggested that maybe, just maybe, things at least don't feel like they're getting worse at the moment, right? Yeah, I think we have hit bottom. Even if there's not a genuine need to be optimistic, we can be less pessimistic, I think, and say, okay, realistically, we see things getting better.

56:57and for some people it's first quarter for some people it's second quarter but at least there's realistic time frames where there really haven't been for at least two years there was a there was a suggestion recently when rh came out with their numbers and the the stock had a big jump the next day right and and and and held on to much of those gains really hasn't given a lot of that back there There was a suggestion at the time from several analysts that perhaps the jump was an indication that this was the last bad quarter, that maybe that's the bottom and you've got to hurry in and buy because it's never going to be lower again and we're on our way up.

57:45I wonder the smart people that you talk to, what do you think they're watching? What do you think they're looking at? So Wall Street investors are always about what's going to happen, not what has happened. RH, the actual numbers were not great this past quarter, but they said, we think things are getting better. And that's enough for us. So people look at RH, even though they're an outlier because their business model is so different than everybody else's. But they're a pretty good leading indicator of what's going on. So to me, they're somebody that you watch. I watch Williams-Sonoma. I think they're one of the best-run companies.

58:31They're a mature company that isn't getting their business from store openings like Our House, which a lot of their growth is coming from new stores. Sonoma's not opening new stores. And they're just a solid company. So I always watch what they're doing. The other guys I watch are Home Depot and Lowe's. The home remodeling business, depending on how you do the math, is six to 12 months ahead of the home furnishings industry in spending. That's kind of what I've discovered over the years. So when people are feeling better about investing in their homes, they're getting new kitchens first that are putting new flooring in or they're getting windows.

59:23But once they do that, then they start to look at furniture and floor coverings and then down the food chain to home decor things. So I think they're a great leading indicator. Again, they held on longer than the furniture guys, and I think they're going to come back faster. But it sounds like we've got to keep an eye on HomeSense, Costco, and also look for increasing signs of green shoots. But really, you think we're going to have to sit tight until 25, it sounds like. Yes? Yeah, yeah. I don't think you can mark April 11th on 25 on your calendar, but I think in hindsight, we're going to see that it was second quarter where there was some realistic improvement.

1:00:18And again, you may not see that until those numbers come out over the summer from the public guys. But I just don't see fourth quarter, what's left of it of 24 and going into early 25 of being appreciably different from where we are now. Yeah. And the last quarter of the year, never a strong quarter for the home industry in general. Nope. Anyway. Right. So not the time for a big turnaround. So stay tuned for the summer of 2025. We'll definitely have you back then to find out where we are. But in the meantime, thank you so much for making the time to speak with me. Okay. Thanks.

1:01:02And we're back. We're getting to the end of the show here. But before we go, We'd like to take a second to highlight anything going on in the industry that might have caught our eye. Fred? Cast your mind back a few months ago, Dennis, when I wrote for Business of Home an article titled, Is Design Substack Having a Moment? If you may recall, I profiled several design substackers. And lo and behold, a month or so later, here comes Financial Times coming along with their own story about design substackers. I know, bite man, yeah. Exactly. Just taking my idea and bringing it to a larger... No, in all seriousness, congratulations to the people in that article.

1:01:34I do think Financial Times is accurately pointing out there is a lot of movement in design substack. And this week I saw that the fashion substack are very popular. Laura Riley has a substack. I've never said this out loud. I think it's just magazine, but it's spelled M-A-G-A-S-I-N. So if it's magazine or magazine, then I apologize. But anyway, Laura Riley, a very popular fashion substacker, is starting like a little home newsletter. She's going to start writing about home because she is decorating her own home. So I do think there's a lot of movement in design sub stack. If she's getting into it, other people will too.

1:02:08So getting all the getting is good. Absolutely. And the FT could have quoted you or something. I mean, there could have been a little acknowledgement there. Come on, guys. Throw me a bone. I invented it. All right. Dennis, what caught your eye? Well, I am heading to Dallas to visit the George Cameron Nash showroom for a big party called Global Entry. And I get a lot of notes from listeners who say, hey, you're always bashing design centers and talking about the Coen brothers. And why don't you talk about some of the other design centers in America that we actually really like? And one of them is apparently the Dallas Design Center, a design center I haven't visited in many years.

1:02:45And so I am excited to have an excuse to return. So by the time listeners are hearing this show, I will be in Dallas. So hopefully I will bump into some people who listen to the show while I'm there. Dennis does Dallas. I love it. That's what I'm calling this whole trip. Absolutely. You got it. All right. That's all the time we have today. Thanks so much for listening. If you want to keep up with the latest news, browse job listings, or take a workshop, visit us online at businessofhome.com. If you want to get in touch with the show, write to us at podcast at businessofhome.com. This episode was produced by Fred Nikolaus and Caroline Burke and edited by Michael Castaneda.

1:03:24I'm Dennis Scully. Have a great weekend and we'll be back with you on Monday.

From the publisher

BOH executive editor Fred Nicolaus and host Dennis Scully discuss the biggest news in the industry, including Havenly’s newest acquisition, Banana Republic’s exit from furniture, and why Hearst’s AI deal is drawing backlash. Later, columnist Warren Shoulberg joins the show to break down the state of play in home retail.  

This episode is sponsored by Loloi and Isla Porter

LINKS
The Thursday Show live at High Point Market
Warren Shoulberg
Business of Home

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