Why GM's CEO Mary Barra is Still Bullish on Electric Vehicles

9 Sep 2026 · 44 min · 20 chapters

Ask about this episode

Ask anything about it. ChatGPT or Claude reads this page and answers with the times it was said.

Connect VO and ask about every podcast you hear, including the moments you saved. Add to ChatGPT · Add to Claude

In short

Mary Barra, GM CEO, explains why she remains bullish on electric vehicles despite slower U.S. EV policy, tariffs, and China competition; she also discusses GM’s agility, safety culture, AI/robotics, Super Cruise autonomy plans, and GM Defense and skilled-trades investment.

Guest backgrounds

Mary Barra has worked at General Motors since age 18 (46 years total), becoming CEO in 2014 after GM’s ignition switch safety crisis. She leads a company with about $185B annualized revenue and Fortune 500 rank around #23.

Key claims

GM’s “agility” and strong product portfolio drive resilience; customers still show demand and GM offers lower incentives (often 1–2) and growing share. EV transition timing has shifted due to regulatory changes and slow charging buildout, but EVs remain the “endgame.” GM will pursue personal autonomy (Super Cruise) with safety-first rollout, targeting “eyes off the road” on Escalade IQ in 2028. GM’s AI is improving design and manufacturing speed/quality, including aerodynamic simulation tools.

Notable examples

Over 700,000 vehicles sold under $35,000; Super Cruise over a billion miles driven (as of April); GM invested nearly $200M in skilled trades (and $250M over five years); GM Defense infantry squad vehicle using existing truck frames/parts; GM’s ignition switch response included transparency and “Speak Up for Safety.”

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Cultural Agility in Large Organizations

0:55 to 1:23

Explore how large organizations can foster agility and quick decision-making.

“We'll be back after a message from our sponsors.”

Financial Performance and Product Portfolio

1:23 to 4:28

Mary discusses GM's recent financial success and diverse product offerings.

“cultural drivers of the speed of decision-making, the speed of communications, accountability for decision-making, that large organizations can be agile.”

Challenges and Affordability of EVs

4:28 to 8:07

Understand the challenges around EV affordability and industry pricing trends.

“So we really give the customer a lot of choice and reach a lot of pocketbooks, as Alfred Sloan would say.”

EV Transition and Regulatory Challenges

8:07 to 10:19

Mary outlines the hurdles in the U.S. EV transition compared to international markets.

“So I think you touched on an interesting point that must be a little frustrating as a leader, where every CEO who's running Fortune 500 has to deal with Washington in some way, shape or form.”

Market Strategy: Leaning In and Out

10:19 to 14:01

Discover GM's strategic decisions regarding market presence in China and Europe.

“A few years ago, GM announced plans for all new light-duty vehicles to be electric by 2035.”

GM's Strategic Focus on EVs in Europe

14:01 to 14:30

Learn about GM's expansion plans in Europe and the competitive landscape against China.

“So I've obviously said I have no regret from making that decision.”

Innovation and Competition in Automotive Technology

14:31 to 15:36

Explore GM's commitment to innovation and the competitive technological landscape.

“They're not necessarily stronger than the United States.”

The Future of Autonomous Vehicles

15:37 to 17:19

Hear insights on the timeline and challenges of developing self-driving cars.

“I know you've been in a self-driving vehicle.”

Lessons from Cruise Acquisition

17:20 to 19:10

Understand the implications of GM's acquisition and decision-making in tech investments.

“And like I said, so many people were predicting in 2019 that self-driving cars would be here.”

AI's Role in Enhancing GM Operations

19:11 to 20:34

Discover how AI and robotics are transforming GM's manufacturing processes.

“other leaders should be thinking about when to acquire and when not to, when to let like kind of the future unfold before you make a big spend like that.”
Show all 20 chapters

Innovative Design Through Technology

20:35 to 23:35

Learn about AI-driven design processes improving vehicle aerodynamics.

“I'm curious how AI and physical AI or robotics has changed GM already and how much change you anticipate happening over the next few years.”

The Journey Towards Full Autonomy

23:36 to 25:29

Explore GM's roadmap for achieving full autonomy in vehicles and focus on safety.

“And then, you know, that final property, that final design, we will still build it and put it in the wind tunnel.”

Safety as GM's Overriding Priority

25:30 to 28:00

Gain insights into GM's safety culture and practices to ensure consumer trust.

“So but that's the journey we're on for personal autonomy.”

Safety Culture and Workforce Challenges at GM

28:00 to 30:00

Learn how GM emphasizes safety culture and addresses the skilled trades workforce gap.

“We want everyone who joins the company where they've been here as long as I have or have been here four months, that they're making sure they understand safety is important.”

Mary Barra's Early Influences and Leadership Lessons

30:00 to 32:30

Explore Mary Barra's journey from co-op student to CEO and her father's impact.

“Well, one of the things is my dad was so proud to work for General Motors.”

The Evolution of GM's Defense Initiatives

32:30 to 35:40

Discover GM's shift towards defense manufacturing and strategic opportunities.

“And I know you're doing more onshoring and creating more jobs here.”

Transforming GM's Culture Post-Crisis

35:40 to 38:40

Understand how Mary Barra transformed GM's culture after the ignition switch crisis.

“Twelve years later, she's one of the few CEOs in the Fortune 500 to have held her job for more than a decade.”

Warren Buffett's Support and Leadership Wisdom

38:40 to 41:10

Learn about Warren Buffett's advice and its impact on Mary Barra's leadership.

“I think we had written a story at the time about the situation you were stepping into, and the problem had been found potentially years earlier, and not enough action had been taken.”

Longevity and Team Dynamics in the C-suite

41:10 to 42:00

Explore strategies for sustaining a long career in leadership amidst change.

“And one of the things he said to me, it was a question of, would you do anything different if you were a private company and didn't have to report earnings every quarter?”

Leadership Longevity Insights from Mary Barra

42:00 to 43:51

Learn how GM's CEO emphasizes team empowerment for C-suite longevity.

“Well, now you're like one of the Warren Buffetts of the Fortune 500.”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
Get VO free

Transcript

Automatic transcript. May contain errors.

0:06Mary Barra is General Motors. She began working on a GM factory floor at age 18 and 46 years later she's now running the company. Mary rose to CEO during one of the biggest safety crises in General Motors history. Since then, Mary has transformed the company into one that generates over$180 billion in annual revenue. GM currently ranks number 23 on the Fortune 500. But today, she faces a whole new set of challenges. Fierce competition from China, shifting EV policy, and the rise of artificial intelligence and autonomous vehicles. After more than four decades at GM, Mary told us how she intends to steer the company into the next century.

0:46I sit down with her today for an hour to talk through all that and more for this episode of Fortune 500, Titans and Disruptors of Industry. We'll be back after a message from our sponsors.

1:23cultural drivers of the speed of decision-making, the speed of communications, accountability for decision-making, that large organizations can be agile. It doesn't have to be an either-or. An entrepreneurial culture within a large organization really means that the speed of decision-making is a priority. That the decision-making process, accountability, clarity of decision rights, a culture of making speed a priority can thrive. It's It's a CEO's job, a leader's job, to make sure that individual units or divisions or groups or teams within a large organization feel that degree of empowerment and support and expectation that the speed of decision making is a priority.

2:08It's something that winning larger enterprises are intentional about.

2:18Mary Barra, it is such a pleasure to be with you today in this gorgeous Cadillac facility you have. I'm surrounded by stunning cars that I want to buy. I love to hear that. I love to hear that. GM is a hundred years plus old,$185 billion annualized revenue company. You are number 23 on the Fortune 500, number 39 globally of all the companies in the world. You're 39th in revenue generation. Such a pleasure to have you. Well, it's great to be here and it's so nice to spend some time with you. And I'm so proud of everything that General Motors has accomplish. And you should be, and a lot under your tenure.

2:52So I want to cover a lot of ground, but first I just want to start with 2026. The last two quarters have really had a strong financial performance in a year where that was not a given. You were combating tariff changes, an EV rollback to schedule, a lot going on. So what is behind the resilience that we're seeing in GM this year? Well, I think first of all, I have to give credit to the General Motors team. Agility is their superpower now. And also, we have a really strong product portfolio. I'm so pleased, and you can see some of them around us right now. And when you have a really strong product portfolio, it speaks to the customer, and they're choosing us.

3:31We have much lower than industry incentives. We're either usually one or two, and we're growing share. And so I think it really speaks to the strength of the underlying product that we have, and that really fuels everything. And then I think there was a lot, there's been predictions for the last several years. Oh, this is peak. This is peak. I still think there's more room. We're seeing it this year. And the customer, our customer for new vehicles has been more resilient than I think people thought. I look at the metrics every couple weeks, and we still see strength in the market from a vehicle perspective.

4:03It seems like customer demand, which was predicted to be waning, really hasn't felt that in the U.S. And that seems like Americans still love their gas guzzling trucks and SUVs, of which you make them quite well. Well, I do think, and one of the things that we have with our portfolio is getting the customer choice, whether they want a full-size truck or SUV or even, you know, a small under$30 ,000 crossover vehicle. And then we still have over a dozen EVs. So we really give the customer a lot of choice and reach a lot of pocketbooks, as Alfred Sloan would say. And I think that's one of the strengths because wherever the customer is, we have a vehicle.

4:41And again, beautifully styled with the latest technology and safety features. So one thing I did want to address is just the affordability around cars. And I know GM makes a number of cars that are below the$50 ,000 threshold, but the average cost of buying a car is now hovering around that. For someone looking to buy a car, can you explain what's going on in the industry? Why are cars now feeling so expensive? I think if you actually look at the rate of inflation over several years, vehicles are lower than that, so from a price increase perspective. But again, I think it comes to having a portfolio where when we have, I think last year we sold over 700 ,000 vehicles that were under$35 ,000.

5:24And so I think it speaks to the affordability. I drove when we first released the Chevrolet Trax, which is a vehicle that's under 30. I drove it for a couple months. I love that vehicle. It had safety features. It had great technology from a center screen perspective and everything that you could do to make your drive better. And so I think it's giving customers the feature and making it affordable at the different price points for the functionality of vehicle that they're looking for. EV ambitions for GM, or the timeline for them at least, has changed. A few years ago, it was all in. By 2035, they're going to be lightweight EV models all over the United States.

6:03That timeline has changed. You're now thinking the transition to EVs will take decades, and it hasn't been an easy road. I'm curious why you think America has screwed up the EV transition. What did we do wrong? Because when you look at China, when you look at Europe, they're flourishing in EVs. Well, I think it has a lot to do with the regulatory environment. So when you look at where all auto companies in the U.S. were a couple years ago, we were moving to a regulatory environment where you had to be making 40 to 50 percent of your EVs. by 2030, or your vehicles had to be EVs by 2030. And so I think that's where we were all moving to.

6:39As the regulatory environment changed, that has allowed and really given customers choice. And I think one of the fundamentals also, though, is what enables EVs is charging infrastructure. And although there were funds passed in the infrastructure bill a few years ago, it's been difficult due to permitting and a whole bunch of it to get those in the ground. We still see, though, every quarter the number of chargers goes up. So I think over time we still believe EVs are the endgame from just the styling, what it enables, you know, that instant torque and never having to go to the gas station. And so I think regulatory, though, when you look at Europe and China, that's really what's driven it, along with then, I'll say, other policies that enable the charging infrastructure to be robust.

7:25because let's remember when someone buys a car, for most people, it's the most expensive or the second most expensive thing they buy. They're very rational. And most people don't have multiple vehicles. They have, if there's two people in the family, they have two vehicles, but they both need them every day to get to work, to take care of their family. And so they're very rational about, is this gonna meet my needs? Not just, you know, in a typical week, but when I wanna go on vacation or I've gotta go drop a child off at college or I've got to go visit my parents. They look at it holistically, and that's why charging infrastructure is so important for people to have confidence to switch to EVs.

8:02I think we'll get there. I think because of the policy in this country, it's going to take a little longer. And in the meantime, we have a great and very efficient internal combustion engine portfolio, and we have a very strong EV portfolio, and we'll have hybrids in the segments we think are important to give customers a full range, and they can pick what they want. So I think you touched on an interesting point that must be a little frustrating as a leader, where every CEO who's running Fortune 500 has to deal with Washington in some way, shape or form. But your efforts are so also tied, it seems, to whoever's in the White House and what their agenda is.

8:41So how do you create a nimble org, no matter who the president is? Biden was very pro-EV. Let's create incentive programs. President Trump has not been as focused on that. And it's shifted the mission for GM, it seems. How do you navigate? Well, I don't think it's shifted our mission. Again, I think we still think EVs are the end game. And I think, you know, when I've had conversations with President Trump, he's talked about wanting to give customers choice, not wanting to force them into something. So we can definitely do that. We do constantly remind all administrations we're a capital intensive, long lead industry.

9:17and so people have to respect that. But what we've tried to do is, again, having a robust portfolio of both, but then also, you know, the minute we start to sense something might change, what are these no-risk decisions or these no-regret decisions we can make to say, okay, how can we prepare for this? We did that as we started to see the regulatory front changing. We also, as we started to see tariffs, what are no-regret moves and then what are the shifts we need to make? And that's where I think, again, our team, I'm so proud of them because they're so resilient and figuring out, and like I said, agility is a superpower now, but it's agility partnered with looking over the horizon to say, okay, there's a variety of regulatory environments we could face.

9:59What's the best path forward that we're not totally out of business if it heads one way or the other? And I think that's what you see GM doing. That's why, unlike many others who have just really abandoned EVs, we're not. We're really proud of the EVs we've had, but we're equally proud of the ICE vehicles. So we're going to continue to give that customer choice. A few years ago, GM announced plans for all new light-duty vehicles to be electric by 2035. But shifting U.S. EV regulations, as well as strong international competition where newer auto giants like BYD are being boosted by national subsidies, are significantly slowing progress towards the goal.

10:39GM still says EVs are the end goal, but maybe not by 2035. Mary believes that American innovation, from AI-powered vehicle design to self-driving, will keep GM and the U.S. competitive as a manufacturing powerhouse. There are other decisions that have been made in Washington that have helped the American car businesses quite a lot. We don't see the China electric vehicles all over the place in the U.S. like you do see in Europe and China. I'm curious what you make of the rise of a company like BYD internationally. Additionally, they have a huge chunk of the EV market now, but their prices are, you can compete when China is subsidizing a car that low.

11:17It's like a$15 ,000 vehicle. You won't make money if you sell for that. So first off, how long do you think the subsidies can last in China? And what's your long-term approach to, how do you wait that out? Well, I think, first of all, in China, you know, we've taken a long-term view. We've had a successful business in China for many years. And, you know, as we saw it dramatically changing with EVs and the growth of a lot of domestic auto manufacturers, we took the steps to restructure our business. I think we're the only Western OEM that is growing, growing share ever so slight and also return to profitability.

11:53And so we think it's an important market to be in because it is, even though it's a little smaller than it was a couple of years ago, it's the largest EV market around the globe. But as we look at other markets, I've often said, I'm a free trader if I have a level playing field. And there really hasn't been a level playing field. And I think that's something this country recognizes. They also recognize the importance of having a strong manufacturing base. I mean, I think many people realize through COVID, being able to make things matters. And so I think when I look at the policies in the U.S., many of which are no different than what China is doing for their own market, I think we're well positioned.

12:32Europe right now, I think, is still sorting. I mean, you've seen a lot of the established European OEMs really struggling. And I think from a U.S. perspective, recognizing and looking at the policies that are in China and here, I think, has been helpful for the U.S. auto industry to allow us to rein stung. But I also say we have to drive efficiency across the board. So we're always working on how do we give the customer more, how do we do it for less, how do we leverage technology? and that's a journey we'll never end. And how do you decide when a market is worth staying in? In China, you've had business there forever, it seems, like for a long, long time, and you've made it profitable and you've made it work, but how do you decide, okay, I'm going to lean into this market and I'm going to maybe wait it out until the conditions get ripe and we can really take it over again?

13:19I know you have a fruitful partnership there as well, versus like a Europe, how do you decide where to lean in and where to lean out? We made the decision to sell our European operations to Peugeot at the time, PSA. And that was, I think, a really good decision for General Motors, because at that time, we were subscale. And as we also saw a very big regulatory change happening in Europe, when you're subscaling, you've got to make that investment. It becomes very difficult from a shareholder, our owner's perspective of, is it a good use of our capital? So we think selling Opal ended up being a win-win-win, a win for General Motors.

13:55a win for PSA because they got more scale, and a win for the Opel brand and the team there. So I've obviously said I have no regret from making that decision. We stand ready. We export to Europe right now, primarily with EVs, because that's where that market's going. And I think as that market stabilizes, we can grow business there. So I think Europe now becomes an opportunity for GM in the future. So as we look at the landscape, it does strike me that China has a clear advantage in some technologies that will really shape the future right now, whether it's robotics and physical AI, batteries.

14:29They're very strong in chips. They're not necessarily stronger than the United States. But a lot of the things that GM utilizes and that just companies need to utilize, even energy, are really strong there. Do you worry for American companies in the long term when you see the strides that China's making? Well, I think we, as business leaders, we have to make sure that we're on that same pace and that we understand it and we're moving at a pace that we're going to be able to compete investing in technology. I'm really proud of the fact that in China, our vehicles, for instance, from an infotainment perspective, independently rated number one with the system we rolled out about a year ago and are rolling across the portfolio, competing with all of the big Chinese OEMs.

15:11So I don't think there's any reason we can't do that. I think we're making strides and there's a tremendous number of robotic startups in this country as well. So I believe in American ingenuity and innovation. And I think we can we can compete. I think the fast paced technology moves right now. There's moments in time. But I bet on America continuing to lead in innovation. One of the most exciting things. I know you've been in a Waymo. I know you've been in a self-driving vehicle. If you've never been in one, it is one of those futuristic things that you're just like, the world has changed. I might never have to drive again or my kids might never have to drive again in the near future.

15:50I know you've gone through a journey with autonomous technology and some acquisitions and even some building of your own. Super Cruise is an amazing, not new line of business, but a growing line of business for you. I'm curious just how you think about the autonomous vehicle landscape and your decision to go into personal autonomous vehicles. When will that be a reality for the American consumer? When will I be buying a GM self-driving car that's entirely self-driving? I'm done making predictions because I originally predicted that in 2019 we'd be on the road. And obviously, you know, autonomy.

16:26A lot of people did. Yeah, exactly. Exactly. And autonomy is one of the ultimate AI and robotic challenges when you think about all the different just situations that a vehicle goes through. And so I believe we'll get there. I believe from a personal autonomy, GM will be one of the leaders, if not the leader from personal autonomy. I'm excited that in 2028, that's when we've announced that we'll have our eyes off the road highway on the Escalade IQ. And then we'll just keep it expanding from there. I'm really proud of what we have with Super Cruise, because what we've done with Super Cruise is we've really, I think, built trust.

17:02That system continually is very highly rated from just acting the way someone expects it to act, and we're proud of the safety, and that kind of gates everything we do. So I think we'll get there. We'll keep building with 28 of not only more areas that the vehicle can be operating fully autonomous, but then also adding at the same time across the portfolio. So it's going to be an exciting time. Very. And like I said, so many people were predicting in 2019 that self-driving cars would be here. That last mile, it turns out, is really, really difficult. Really hard, yeah. And I know how much you care about safety and trust, given all you've had to overcome here at GM.

17:40And we'll talk about some of those things. Sure. But I wanted to just one last question is, do you think that personal autonomous vehicles will even be cars? There's talk of drones, flying drones. There's talk of all sorts of things, little pods. Does the vehicle of the future look different? You know, I think it will continue to evolve, just like vehicles have evolved today from what they were even 10, 20 years ago. So I think they'll evolve for many different use cases the technology will enable. But that's an exciting piece of it, too. And, you know, we have an advanced design team that constantly is imagining that future.

18:13So someday we'll have to take you in there. I would love to see. Yeah, we'll take the camera crew. Well, maybe some of it. The next biggest upgrades to GM cars may not be in size, shape or color. Instead, it might be what's running inside the vehicles. General Motors is building its future in code through autonomous driving vehicles like Super Cruise and connected support and control systems like OnStar. Both Super Cruise and OnStar are subscription based services which provide high margin revenue streams for the company. According to GM, a software business retains about 70 cents for every dollar it earns.

18:49When you see a big technology shift coming, as a major company, you can either build or you can buy. And one technology you bought was Cruise. And a lot of money was spent there. And then ultimately, Cruise was unwound. But it was like a Waymo competitor. And ultimately, you decided, you know, we're not a fleets company. We're not going to do robo-taxis. We're going to do personal. but I'm curious about the learnings from an acquisition like Cruise that you had and how other leaders should be thinking about when to acquire and when not to, when to let like kind of the future unfold before you make a big spend like that.

19:25Well, I think with what we knew at the time, I would probably do make the same decision over again. And we learned a lot and a lot of the capability that we had at Cruise, we were able to leverage as we work on personal autonomy. So So I think there's a lot that transferred. Much of the team is so committed, which is so cool to see, to achieving autonomous personal vehicles. And so I look at it. Yeah, were there changes I wish I would have made? But I would also say we were a generation back on technology. So the investment not only was we're going to have to make a lot of investment in time to get to how technology and how autonomy is being done today, but then also it was a big decision.

20:07Again, we're stewards of our shareholders' capital. And when we looked at investing in internal combustion engine and EV vehicles, a fleet, like you mentioned, is not something we do today. We don't run a bus fleet. We don't run a taxi fleet. And so we started to look at what's our core competency? Where do we have to go? And frankly, there's a lot of differences in autonomy from a robo-taxi to personal autonomy. So that's where we're focused because I think that's where our strength is. And when you look at AI and robotics, this is clearly technology you've been utilizing for a long time, whether it's on the manufacturing floor or it's even in a job capacity to make roles that were unsafe done in another way.

20:45Right. I'm curious how AI and physical AI or robotics has changed GM already and how much change you anticipate happening over the next few years. You know, as you said, we have been on this journey for a long time and it starts with our people. And how do we use technology to make our people more effective, to get rid of jobs that are hard from a safety perspective or create ergonomic issues or are dirty or hard to do with, you know, with a human hand where so often the agility of a human is so important. So we look at technologies. How do we use it to enhance what our team is doing, give them the tools to take toil out, to improve quality, and improve speed?

21:27Because that just means we can give the customer more. So, you know, we're focused on both, you know, from a back office perspective, what are the tools that make everyone's life better and exposing everyone. So it's not something that's kind of scary. It's really like, oh, okay, I get this. I can use this. I was just in one of our manufacturing plants last week, and they were showing me, one of the skilled trades individuals was showing me how they're using AI to improve the speed of starting up new equipment faster. And I was just so amazed because now that it's in their hands, they're leveraging it.

21:59And then there's whole areas we're looking at, for instance, and how do we do more work using AI from an aerodynamic perspective, which means we can explore more design themes to really perfect design. So that's exciting when I see those things. And then we're looking at other areas that will completely transform what we do. So we're going to continue on that journey. Again, I actually, every other week, I deep dive an area with a small team. And I just like, okay, show me how you're using AI. And it's been fascinating. It's far exceeded my expectations for how quickly across the company from the plant floor to R &D, they're leveraging the technology to make GM better.

22:40Is there any example that you were just like, wow, I can't believe we're able to do this now? Well, one in design was really cool because it used to be we would do a design and you'd kind of estimate what the aerodynamics, but to really know you had to put it in the wind tunnel. So that meant you had to build a physical property. They showed me a tool now where we can explore many designs so they can change a little feature and the tool will accurately predict what the arrow is. And then, you know, so again, we can explore. Like a simulated environment? Yeah, it's just all on a screen. And they can, you know, literally seeing the designer sketch, put it in the system, understanding how that line and that dimensional change changed the aerodynamics.

23:20And so it really is, it's giving them a wonderful feedback tool that they can keep pushing and exploring because aero is so important, whether you're talking about the fuel efficiency of an internal combustion vehicle or the battery range on an electric vehicle. And just seeing how quick they could do that. And then, you know, that final property, that final design, we will still build it and put it in the wind tunnel. But who knows, maybe at some point the technology will be so accurate we won't even do that. But that was something that really got me excited because seeing a designer being able to really explore more is fun.

23:54You're using AI to power things like Super Cruise, which over a billion miles driven with Super Cruise. Over a billion miles driven with Super Cruise, yes. As of April. And the margins are really good. A little bit better than making a car. Generally, software has better margins than hardware. So we're excited. Are you looking to do more, like to become more of like a software and a manufacturer? Absolutely. You know, I talked about the strength of our vehicle portfolio and customers choosing our vehicles. And we, you know, we have lower incentives than most of the rest of industry. But then on that is leveraging all the people who have OnStar and that subscription service and then people signing up for Super Cruise.

24:29And the beauty of it is we can keep making both of those services better. It all comes down to talent. And we brought in some tremendous talent and built on the talent that we had in the company to really have a product management and timeline for software as well as the vehicles themselves, which I think gives us a whole other dimension to grow at a different margin perspective. So I'm excited about that with the ultimate beam when we can do Super Cruise 3 and beyond with eyes off the road autonomy. Super Cruise, just for the people who don't know, is a bit of assisted driving to the point where you said eyes off in 2028 potentially?

Read the full transcript

25:09Well, yes. So right now, Super Cruise is hands off the wheel, feet off the pedals, and it's available on some roads, not on all roads. So we keep adding roads to it. But we still want you looking at the roads. So we're monitoring to make sure you're paying attention. What we plan to do in 2028 is you'll be able to not have to keep your eyes on the road. So and that will be a you know, that's and that's the start of then getting to full autonomy, which, you know, even the robotaxis today, they're not everywhere in in snow and tunnels and every condition. So but that's the journey we're on for personal autonomy.

25:45And you must have very strong conviction in the safety of that, because to me as a consumer, I'm like, I'm on my eyes on the road. That sounds scary. But given when you entered the job at GM as a CEO, there was a crisis around safety happening. With cruise, there was a bit of a crisis around safety. So I know from your background, you would not be comfortable, I'm sure, saying eyes off the road if you didn't feel really confident in the safety. How do you have that conviction? Because of all the work and the simulation that we do, you know, we learned a lot of lessons from the ignition switch crisis that have just been internalized in the way we develop vehicles now.

26:22Super Cruise was actually a technology we delayed until we were confident of the safety and we've continued to add to it. and, again, it gets great customer response and ratings from how much they trust it. We're going to take that same discipline. And I'm really proud of our safety team at GM, that they really work hand-in-hand. But we know what it takes. We've been putting vehicles on the road for over 100 years. We work with our regulators, and I think that's an important thing to be doing so they understand what you're doing. Because this is technology that is hard to regulate something that's being invented.

26:56And so that's why a strong relationship with the regulators. Now, there still are regulators, but making sure we're very transparent with them, I think, puts us in a good position. But safety will be the overriding priority as we roll out this technology. On the safety front, I understand you start most meetings at GM with a safety tip or a safety fact. I was wondering if you could speak a little bit more about that, because just the way you've come into the company, the things that you've seen and the things you've had to overcome as a CEO, there have been times when the consumer may not have felt safe in a GM vehicle.

27:28And I want to talk about how you stepped into the role and overcame that. But just your perspective on safety in general, how do you think about that? And why do you talk to the team about it at every chance you get? Well, I think there's so much from a safety perspective, not only safety in the workplace for all the members of the General Motors team, but then safety for our customers. And so one of the things we learned is we wanted to create an environment where everyone understood safety was our overriding priority, and also that if they saw something, say something. So we have Speak Up for Safety, and we have safety reporting processes, and we also have a Safety Week once a year where we dedicate a week and we tie it to our behaviors and we reinforce, because so many people have joined the company who weren't here for the ignition switch, but we want to, you know, because one of the commitments I made is we'll do everything in our power to never let anything like this happen again.

28:17We want everyone who joins the company where they've been here as long as I have or have been here four months, that they're making sure they understand safety is important. Starting a meeting with a safety message is just a way that reinforces it. And also we look at the agenda and we'll say, are there any agenda items in our senior leader meeting that could have an impact on the company's safety or the customer's safety? And just that recognition, I think, helps build a culture where people understand safety is important and they are going to say something if they have a concern. General Motors is still flexing its manufacturing muscle, in part through its contributions to national defense.

28:56The company has supplied cars to the armed forces for over a century, and GM continues to develop specialized military units like its latest defense infantry squad vehicle. But behind that industrial strength is a workforce problem that the entire automotive industry is facing, a shrinking pipeline of skilled trades workers. For Mary, closing this gap is as much strategic as it is personal. Her father spent almost 40 years as a skilled tradesman for GM, and Mary started her career as an 18-year-old college co-op student inspecting fenders and hoods on a GM factory floor. In the last year, the company invested nearly$200 million to support skilled trades development across the United States, ranging from automotive technician apprenticeships to design training.

29:41So Mary, you've had a long tenure at GM, and you started at a very low position. But even before that, your father had a very long tenure. Right. So between you is something like 80 plus years. Correct. Correct. What did you learn from your dad that got you interested in the job, but really more importantly, that you take into your leadership today? Well, one of the things is my dad was so proud to work for General Motors. He would every now and then get to bring a vehicle home and like my brother and I would climb through it and the neighborhood would come over and we'd all look at it. So I kind of got this early interest in vehicles.

30:15But then he was just a very, very dedicated, hardworking person. Same with my mom. Both my parents were up there during the Great Depression. And so I kind of had that instinct of we work before we play and we work hard. One thing I want to address is another new line of business that is really starting to show really fruitful signs, which is defense. GM defense was not something I realized was on the radar until I started researching for this interview. apparently it's been something GM has had for a while but really it seems like in the last few years there's a deal with the Army that's happening and about 700 million dollars in revenue associated to GM defense what is GM defense and what is this vehicle that the Army wants to drive well it's got an infantry squad vehicle and it's something we're really proud of because what we were able to do is leverage GM's strengths and so as we look at a lot of times what happens is there's a spec that's given and then people kind of develop it and and you know do the R &D we were able to say oh this is the vehicle you want okay we're going to use a mid-sized truck frame and we could go into literally the parts bin of General Motors and put the vehicle together we could do it faster and validate it faster with the tools that we have and then which means it's it costs less and then also from a serviceability perspective we have a global service with our customer care and after sales.

31:38And so the whole value proposition in this case, we were doing it with parts we'd already developed, which gave us the speed. And also the vehicle was highly rated from a performance perspective of, in some cases, meeting or exceeding the performance requirements that the Army had. So it's a business that we can use not only in the U.S., but for our allies, and we're seeing some potential there. And then we're also looking, one of the core things that General Motors knows how to do is make things. And you saw it during COVID when we made 30 ,000 ventilators and that first one rolled off the line in 30 days.

32:13And so how do we leverage our manufacturing capability and our ability to scale to support the defense initiatives? And that's why I'm excited about the MOU that we have with Lockheed Martin and the conversations we're having with some of the other big defense primes. And when you mention your manufacturing strength, it is. And I know you're doing more onshoring and creating more jobs here. You've done lots of reskilling efforts as well at GM. It's an important thing for the industry. And she published an op-ed by Ruth Porat and one of your competitors at Ford about the skilled jobs gap that they're seeing in the market.

32:47They predict maybe 2.1 million unfilled skilled jobs if we don't change the talent proposition around. I'm wondering how you view those jobs and that gap and what GM sees as the need to fix it. Well, I absolutely agree with it. I'm really proud of the fact over the last five years, General Motors invested over$250 million training skilled trades for the company. And so we're going to continue to do that, but also working. There's so many different groups now that are forming to solve the issue, and we're going to continue to work with them. But we have on property, we even have hands-on training that we can put people through.

33:27So I'm proud of what we're doing, but I think there's also a societal issue. And my dad was a die maker. So my dad was a skilled trades person for 39 years at General Motors, and he retired right as I was starting. And I frankly think this is an area where Europe has much more respect for the trades and the importance of people who do very technical things, but work with their hands and build things and make things and service things. And they can be great careers, great careers. A dealer technician can be making 80s, 90s, and potentially even higher depending on how many hours they work. So these are good paying jobs.

34:03I mean, there's a huge demand for electricians right now, and I think there'll be other trades, especially when you look at what's happening with data centers. So we're going to continue to grow our own, but then work across many of the organizations that are partnering together to increase awareness and then to really make sure high school students understand this is a great career. and frankly, maybe a little more AI proof than some others. So I'm excited about the opportunity. Again, I take great pride in it because my father was a skilled trades person. You have two 20 something children. Would you advise them to go into the trades?

34:35You know, I think people think you go to college, you go work for Wall Street and you do that career. Would you advise differently? You know, if they were interested in doing that, I have a nephew who's pursuing that and I've encouraged him and talked to some of my family friends. My husband and I are both engineers. So my son was kind of on that path, I think, since he was seven years old. My daughter took more of a business path. But absolutely, because they saw their grandfather, they knew of his career and took great pride in it as well. So I've encouraged my kids, like my mother did, do what you want to do, but be passionate about it and work really hard.

35:10Mary took over as CEO of General Motors in 2014, just weeks after the company recalled millions of cars due to a faulty ignition switch defect. The company was excruciatingly slow to solve the problem, and the faulty switch has been linked to more than 100 deaths. In the following years, Mary built internal safety culture. She built up GM's brand trust and the company's bottom line, and ultimately, she earned a vote of confidence from Warren Buffett, who became one of her earliest supporters in the CEO seat. Twelve years later, she's one of the few CEOs in the Fortune 500 to have held her job for more than a decade.

35:47And according to Mary, she's not done yet. I want to now step back to about 2014 when you took the job and it was not easy. Maybe the most difficult job of any Fortune 500 CEO when you took the position. Can you set the scene for me about what was happening at GM at the moment and how in your first 30 days you started figuring out how to turn this around? Because I think it's ultimately probably one of the best case studies in leadership culture change. You had to get the American public to trust GM again, and you had to get the culture of GM to completely change. So set the scene. To backtrack a little, even before I was put in the role, we had been working on really defining the values of the company and behaviors and what that meant.

36:32And so we had that foundation built. And frankly, one of the best times to really instill the values is not during good times, but it's when you're at difficult times. And so as we understood what happened, one thing most people don't realize is General Motors actually figured out the problem and we self-reported it. And so then we started working on it. I had a small team that some days we met for 20 minutes, some days we met for two hours. And, you know, because the other thing is when you have a problem like that, a lot of times it's like peeling back the onion. All the facts aren't there day one for you.

37:08So you have to keep learning and figuring out what happened, what do I need to fix? And so we started that journey. In the meantime, we said to the rest of the team, run the business. And so I think that was a very good way to do it. And we also had guiding principles that we're going to be transparent. We're going to do everything to support the customer. And we'll do everything in our power to make sure this never happens again. And that's really what guided us through this. And talking to our head of product development at the time, Mark Royce, was instrumental in leading the engineering team through the transformation.

37:41because we literally changed the way that we design and validate vehicles because systems over time had moved from 100 % mechanical to somewhat electronic controlled to mostly electronic controlled. And really, I give him great credit for the changes that he drove in our development process. But it was that commitment. And one of the things I learned through this process is I'll ask the team, I'll say, when's the best time to solve a problem? And they'll kind of look at me and I'll be like, the minute you know you have one. because problems don't get smaller. Rarely do problems get smaller. But we over-communicated during that period of time.

38:18We reinforced the values that we had worked on. And it really grounded, I think, everybody in understanding we really do want you to speak up. And we really do mean we want to put the customer in the center of everything we do. And that's been a journey we've been on now for the last decade plus. And that seems like intuitive, but it wasn't the GM that you took over. I think we had written a story at the time about the situation you were stepping into, and the problem had been found potentially years earlier, and not enough action had been taken. And so to take action and to make sure it's a never forget moment, I think were all things that you really helped instill in the culture change.

38:58Right. And I do have to give credit, even though it was a very complex problem that happened very infrequently. And so, like I said, there was a team that had been working and finally put all the pieces together, got enough information to put the pieces together to say, oh, I understand. But, you know, there were people that after we understood and we did an external investigation and there were people at various levels of leadership that were no longer in the company. And my view on that was is, you know, when you find I'm an engineer by degree and engineers need to be curious. Like if something, I always said, if there's something's going on with my part that I'm responsible for designing and I don't understand, I shouldn't be sleeping at night.

39:40As an engineer, you should just be like, okay, I should be able to figure this out. And that sense of urgency. And so that's what we really work to drive into the organization and then really convey. And that's why we still start meetings with safety. And it's why we and we had been doing that before, but we really reinforce that and then have the safety week once a year to just really continue to reinforce. And I always say because I never want you to forget. And I think it's the right thing to do for our customers and for the safety of every single General Motors team member. And we're going to continue to work and improve on that area.

40:18An early supporter of yours in the CEO seat was actually Warren Buffett. Berkshire bought a lot of shares as you were unwinding the mess and had strong conviction in you. Were you surprised by that? How did you win Warren over? Well, one of my board members at the time knew him, so he arranged a meeting and I started to go visit him. And I think when he understood the journey that we were on and where, you know, I say I, but where we, the leadership team, where we had decided we were taking the company, I think he believed in the mission and and was very supportive for years. And still, I saw him just a couple years ago.

40:55I know he's limiting his meetings these days, but he gave me just phenomenal advice. And I will be forever grateful for the time he gave me, the leadership wisdom he shared with me, and also the support through some pretty dicey times. Well, you have to share the advice. Well, it was just basic business. And one of the things he said to me, it was a question of, would you do anything different if you were a private company and didn't have to report earnings every quarter? And I'd stop and I'm like, no, I don't think I would. And he's like, great, because he said, I don't want you running the company for the quarter.

41:30I want you running it for the longterm. That's how you're really gonna create value. So it was just all these pearls of wisdom. I used to love when I'd go there and either sit in his office or we'd meet for lunch. At McDonald's? No, it was a local restaurant that we would go to, just very humble as Warren is. but have wonderful conversations. And I would come away with all these things in my mind of, oh my gosh, to take back. And I really think he really shaped a lot of my leadership by his wisdom. Amazing. Well, now you're like one of the Warren Buffetts of the Fortune 500. You are one of the most tenured CEOs in the Fortune 500, for which the tenure is really like four for women and maybe seven for men.

42:12And you've overseen a lot. So what is your tip for longevity in the C-suite when there is tremendous change happening all around? Have a great team. I'm a very inclusive leader, and I've really worked hard to have a great, empowered team. We work together. We debate things. I mean, I understand there's times I have to make the call, but I really want to hear different perspectives because our business is so complex. So we have people from other industries with different experiences. I think that makes when we look at something, we get a 360 look at it to make the best decisions going forward. So I think talent is everything.

42:50And the people of General Motors are what makes GM special. Do you ever have moments as a leader where you're like, I've done a lot in this job and there's a whole new chapter coming with AI? Maybe I'm going to let someone else do that. We're seeing that happen with Tim Cook. He's done a tremendous job at Apple. And he's like, John, the AI era is here. Here you go. Let me set you up for success. Is that tempting? How do you psych yourself up to lead in this whole new chapter where everything needs to be reinvented? Well, first of all, I have so much respect for Tim and for John. So just wanted to put that on the record.

43:22But to me, I still feel like I have more to give. And I'm still energized every day when I wake up. And obviously, it's the board's decision. But I still feel like I can contribute and continue to build the foundation. So General Motors is around and leading for the next 100 years. Well, I don't see the board pushing out anytime soon. The financials are phenomenal. You're continuing to reinvent and your team says you operate in founder mode, despite not being a founder yourself. So it's been such a pleasure to pick your brain and thank you for spending the time. Well, thank you for the opportunity.

43:52This was great.

44:08podcast speakers and guests are solely their own and do not reflect the opinions of Deloitte or its personnel, nor does Deloitte advocate or endorse any individuals or entities featured on the episodes.

From the publisher

Mary Barra has spent more than four decades at General Motors, rising from an 18-year-old co-op student training on the factory floor to CEO. In her 12-year tenure, she’s steered the company through a near-catastrophic safety crisis and helped turn the century-old automaker into an innovation powerhouse that currently ranks No. 23 on the Fortune 500.

In this episode, Fortune’s Editor-in-Chief Alyson Shontell speaks with Mary about the Barra family roots in GM, as well as the company’s strategy to address shifting EV policy, growing Chinese competition, and the widening trade skills gap.

00:00 Mary Barra, Chair and CEO of GM

02:50 How GM Stayed Resilient in a Tough 2026

05:50 Why America’s EV Transition Is Taking Longer

08:23 How GM Navigates Changing Washington Policies

10:22 Can GM Compete With China and BYD?

15:35 When Will Self-Driving Cars Become Reality?

18:16 What GM Learned From the Cruise Bet

20:34 How AI Is Changing the Way GM Builds Cars

25:45 Why Safety Is the Priority for GM’s Autonomous Future

28:50 The Skilled Trades Crisis Facing American Manufacturing

35:10 How Mary Barra Transformed GM After Its Safety Crisis

40:18 The Warren Buffett Advice That Shaped Her Leadership

42:00 Mary Barra on Leading GM Into Its Next 100 Years
Learn more about your ad choices. Visit megaphone.fm/adchoices

More from Fortune 500: Titans and Disruptors of Industry

All 14 episodes
Why GM's CEO Mary Barra is Still Bullish on Electric VehiclesFortune 500: Titans and Disruptors of Industry · 44 min
Listen in VO