In short
How Wall Street’s growing power distorts government policy, corporate decision-making, and executive incentives—shifting firms from creating value to extracting it via rent-seeking and financialized thinking.
Key claims
(1) Finance’s societal role is larger than it was before the Great Depression. (2) Bailouts and other favorable terms create “too big to fail” implicit guarantees; an example given is Warren Buffett getting better terms from Goldman Sachs than the U.S. government did. (3) Managers wrongly believe fiduciary duty requires maximizing shareholder returns; power makes that belief pervasive. (4) Much financial-sector profit is rent-seeking rather than value creation; Andre Shleifer’s research is cited. (5) Policy should shrink finance’s distortions: make banks smaller, add a Tobin tax to curb excessive trading, remove tax preferences for debt over equity, and reconsider capital-gains tax advantages.
Notable examples
Great Recession; internet bubble vs mortgage bubble; Steve Jobs as a “value creator” contrast to wealth from transfers.
Guests
Gautam Mukunda (Harvard Business School professor; author of “The Price of Wall Street’s Power,” HBR June issue). Host: Justin Fox (HBR).
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Growing Power of Wall Street
1:12 to 2:27
Discussion on how Wall Street's power has evolved and its implications.
“Apparently the baby is wearing your glasses.”
Fiduciary Responsibilities and Corporate Governance
2:27 to 3:40
Exploring misconceptions about fiduciary duties and shareholder returns.
“which after all is rescuing not just any one company, but the entire industry.”
Corporate Leadership Then and Now
3:40 to 4:48
Contrast between past and present perspectives of corporate CEOs.
“And to me, that's actually what's going on.”
Value Creation vs. Value Distribution
4:48 to 7:45
Debate on the differences between creating value and merely redistributing it.
“I think if I recall correctly, John Reed, I think famously said, right, that we're Citigroup is a company that just happens to be headquartered.”
The Role and Size of the Financial Sector
7:45 to 12:34
Examination of the financial sector's size and its impact on the economy.
“and in that process he made billions of dollars for himself?”
Distortions Caused by Financial Power
12:34 to 14:00
Discussion on the distortions in the economy caused by financial sector power.
“My argument is that you can absolutely think that deregulation in general is a good idea and that deregulation of the financial sector is a bad idea.”
The Distortions of Wall Street's Power
14:00 to 15:24
Explore the distortions caused by Wall Street's influence on the economy.
“But what we can do is go and eliminate all of the distortions that its power is imposing on the rest of the economy.”
Proposals to Address Financial Sector Issues
15:54 to 21:19
Discussing strategies to mitigate risks posed by large financial institutions.
“This is a job for Indeed Sponsored Jobs.”
Global Markets and Financial Institutions
21:19 to 24:12
Examining the global nature of financial markets and challenges for reform.
“They see their companies as these global entities.”
Leadership and Economic Reform
24:12 to 27:45
The role of leadership in driving necessary economic reforms.
“Tax rates in New York are much higher than they are in lots of other states in the country.”
Show all 18 chapters
Current Power Struggles in Business
27:45 to 28:00
Analyzing recent power dynamics in the business world, including Amazon's negotiations.
“New York rather than by someone who knows what they're doing up in Massachusetts.”
Power Struggles in Business
28:00 to 29:02
Discussing recent power struggles in the business world involving Amazon and Comcast.
“Gotham is if you go to the hashtag, use the hashtag HBR live on Twitter and if you want to ask any questions in the next few minutes, we're going to do a few more minutes now and then wind it up.”
The Impact of Antitrust Policy
29:02 to 32:08
Exploring how power dynamics influence antitrust laws and consumer prices.
“for months I think is the battle between big cable companies and other providers of broadband internet and the companies like Netflix that provide their services over those pipes.”
The Role of Money in Politics
32:08 to 35:08
Examining how money influences political systems and the potential for change.
“And power, power is among the most profound of them.”
Dissecting the Financial Sector
35:08 to 36:34
Understanding the different roles within the financial sector and their impacts.
“I have a question from my colleague, Walt Frick, on Twitter.”
Cybersecurity and Global Norms
36:34 to 40:06
Discussing the complexities of internet governance and cybersecurity norms.
“So I just want to differentiate between those two.”
Lessons from the Great Recession
40:06 to 42:01
Reflecting on societal lessons from the Great Recession and future norms in finance.
“Well, this idea of norms, it actually ties back into this discussion of finance and its role.”
The Long Road to Financial Regulation
42:01 to 42:35
Learn about the historical context of financial regulation in the U.S. and its slow evolution.
“But more basically, in terms of having an impact on the world, is I just wanted to move the ball forward a couple of inches.”
Transcript
Automatic transcript. May contain errors.0:00Gautam Mukunda:Hey Chicago, class it up with Crocs. You know back to school is coming in fast. So why wait to find your new fave footwear? Step into a local Crocs store and step into your new look. Try it. Style it. Make it yours. Because the right pair doesn't just show up. It shows off. First day fits, handled. Walk out ready for whatever's next. Visit your nearest Crocs store today. When you need to build up your team to handle the growing chaos at work, use Indeed Sponsored Jobs. It gives your job post the boost it needs to be seen and helps reach people with the right skills, certifications, and more. Spend less time searching and more time actually interviewing candidates who check all your boxes.
0:47Listeners of this show will get a$75 sponsored job credit at Indeed.com slash podcast. That's Indeed.com slash podcast. Terms and conditions apply. Need a hiring hero? This is a job for Indeed Sponsored Jobs.
0:59Gautam Mukunda:This is Justin Fox from the Harvard Business Review. I'm talking to Gautam Mukunda, professor at Harvard Business School and author of an article, and I should have shown it before, the June issue of HBR. Apparently the baby is wearing your glasses. Exactly. I lent them out. And the article is titled, The Price of Wall Street's Power. And what we were talking about just now is what happens when an economy and a political system get out of balance and there's a player, in this case Wall Street, that I don't know if it's too much power, but it certainly has a lot more power than it did 40 years ago.
1:38Yeah, and to a remarkable extent. In fact, I'd say that the role of finance in American society now is at a level that it had not had until, perhaps not by coincidence, just before the Great Depression. And so when you look at that, what happens here is that over and over again you just see a shift, not just in what happens, right? So there are direct exercises of power where the government does all sorts of things that favor the financial sector, and we know about lots of them, right? It's not just that we had to bail out the banks in the financial crisis, that I think a lot, most people thought that was the right thing to do, I did.
2:10It was that we did it at extraordinarily favorable terms, right? We essentially get, the classic way to think about this is Warren Buffett got much better terms from Goldman Sachs than the United States government did. And there's something really odd going on when Warren Buffett can get better terms from these banks than the United States government, which after all is rescuing not just any one company, but the entire industry. So part of it is this, that we do things like this in a very favorable way to the sector. And that imposes an enormous cost on society and something we really need to do something about.
2:43But it's not the most important factor. The most important factor is the way in which this imbalance in power actually changes the way people think about the world. and this to me is actually the nut of the problem that when you see managers who are running their companies as they say, we don't do well managers are told that they need to run their company because they have a fiduciary responsibility to maximize shareholder returns now as a professor from the University of Michigan has demonstrated quite clearly as a matter of law that's simply not true a fiduciary responsibility implies a specific type of legal obligation in the United States that does not exist in the terms of maximizing shareholder returns.
3:24It simply does not. So what's really fascinating here is not that fact, right? That's important. The really interesting thing is, why does everybody believe? Why do so many managers believe that that's what they have to do? Why are so many companies run as if that's what they have to do? Why do we pay managers through stock options and other forms of compensation as if the only thing we want them to do is to maximize shareholder returns and not maximize any of the other things they could actually be doing. And to me, that's actually what's going on. That's a consequence of power, where the power of the financial sector isn't just making us do things, it's making us think in a certain way.
4:00And in this case, in a way that is particularly favorable to its interests.
4:04Gautam Mukunda:Well, and that's something, again, 40 years ago, you talked to a CEO manager of a corporation, and they would probably put their job in pretty different terms than they do now, right? Absolutely. I mean, both in terms of power and prestige, there's been this huge shift. There's the famous line, I can't remember the CEO who said it, right? But what's good for GM is good for America. And then what people miss is that what he was also saying is that the larger primatex of the country is saying is what is good for America is also good for GM. Right? That he was thinking of himself as the CEO of an institution that was part of a larger society and had a network of values and important that essentially these are companies that could not flourish if the larger country was not flourishing as well.
4:48From this, we have a very different perspective where you will see right before the financial crisis. I think if I recall correctly, John Reed, I think famously said, right, that we're Citigroup is a company that just happens to be headquartered.
5:00Gautam Mukunda:Hey, Chicago, class it up with Crocs. You know, back to school is coming in fast. So why wait to find your new fave footwear? Step into a local Crocs store and step into your new look. Try it. Style it. Make it yours. Because the right pair doesn't just show up, it shows off. First day fits, handled. Walk out ready for whatever's next. Visit your nearest croc store today. When you need to build up your team to handle the growing chaos at work, use Indeed Sponsored Jobs. It gives your job post the boost it needs to be seen and helps reach people with the right skills, certifications, and more. Spend less time searching and more time actually interviewing candidates who check all your boxes.
5:47Listeners of this show will get a $75 sponsored job credit at Indeed.com slash podcast. That's Indeed.com slash podcast. Terms and conditions apply. Need a hiring hero? This is a job for Indeed sponsored jobs. In the United States, it's not really an American company. Now, okay, once people need Uncle Sam to bail them out they change their tune pretty quickly, right? That's true. But more broadly you wouldn't, two generations ago, you wouldn't have seen American managers talking that way. It would have been almost inconceivable. They understood that they were Americans first and they had obligations that stretched beyond those to their shareholders.
6:20They had obligations to create value. So what I would say is if we just say that what we have is a sort of duality, right? You could say that your only obligation is to maximize shareholder returns. And there are lots of ways to do that. One might be to create wonderful new products that create new industries. But another might be to squeeze labor to the breaking point or to do things to your customers to minimize their value. And essentially what you're doing is you're transferring that wealth from customers and from employees to your shareholders. And since nowadays senior executives are major shareholders in their companies for the way we grant option grants, you are perhaps not by coincidence transferring it from customers and employees to yourself.
7:01well that transfers a lot of value but it doesn't create anybody nobody except you is better off and as an aggregate the whole group of people is probably worse off instead we could tell managers we could tell companies that your job is to create value your job is to operate in such a way that everybody is better off for as much as possible right that everybody that you know you create value for your shareholders by creating value for everybody and some of it goes to your shareholders and some of it goes to your employees and some of it goes to you that's what you do I think when we look at Steve Jobs, you know, you hear a lot of people sort of, there's this criticism, right, that we're criticizing the wealthy for having made money.
7:36And I think I want to, let's just say there's a split out there, right, that you often hear this critique and I'd say, you know, nobody ever criticizes Steve Jobs for getting rich. I've never heard anyone say, I really have a problem with the fact that Steve Jobs is really wealthy, right, because everybody acknowledges that Steve Jobs created an enormous amount of value for society, for his shareholders, for his employees. and in that process he made billions of dollars for himself? Well, good for him. I think we all applaud that. I think where people have problems with people who have become extraordinarily wealthy not by creating value, but by transferring it from other people's pockets into their own.
8:09And that seems to be something that happens a lot more in the financial sector than it happens anywhere else. And also it is something that this sort of financial thinking, where the only thing that matters are financial returns, encourages everyone to do more and more. And that's really dangerous.
8:23Gautam Mukunda:So that statement that this happens more in the financial sector than elsewhere, basically allocating value instead of creating value, is there evidence to back that? I sort of have that sense too, but I always wonder if it's just my own personal bias because I don't make as much money as the people who work. So there absolutely is evidence to back this up. In fact it's not my research. research, Andre Schleifer published a paper that I cite in the article in HBR that talks about the fact that a huge amount of the value that is captured in the financial sector is a product of rent seeking. So rent seeking is this idea that basically where instead of creating value, what you're doing is manipulating government policy in order to sort of generate profits but not economic returns.
9:13So the people as a whole are not better off. And so there's actually a great deal of research on this topic. Another way to think about it is just sort of in a common sense fashion, right? If I am buying a car, so I bought a car a few weeks ago for the first time in my life. I'm very excited. And, you know, the people I bought the car from, they are really hoping that a year from now, I will think back and say, you know, I'm really glad I made that decision. I would rather have the money than the car. Because they will say, you know what, I would rather have, I would rather, they will say, sorry, they want me to be saying I would rather have the car than the money.
9:44And they will say, you know what, we would rather have the money than the car. everybody's better off in that exchange right there has been value created but in the financial sector a lot part of what happens it's just much harder to do that right sales and trading speculation when you do this kind of stuff well if i sell you a stock hey chicago class it up with
10:03Gautam Mukunda:crocs you know back to school is coming in fast so why wait to find your new fave footwear step into a local croc store and step into your new look try it style it make it yours because the right pair doesn't just show up, it shows off. First day fits, handled. Walk out ready for whatever's next. Visit your nearest Croc store today. When you need to build up your team to handle the growing chaos at work, use Indeed Sponsored Jobs. It gives your job post the boost it needs to be seen and helps reach people with the right skills, certifications, and more. Spend less time searching and more time actually interviewing candidates who check all your boxes.
10:46Listeners of this show will get a$75 sponsored job credit at Indeed.com slash podcast. That's Indeed.com slash podcast. Terms and conditions apply. Need a hiring hero? This is a job for Indeed sponsored jobs. The stock is what it is, right? The stock's only value is monetary. And so if the value of the stock goes up, then I'm going to regret selling it to you. And if it goes down, you're going to regret buying it from me. And so it's not that these jobs aren't important. They're incredibly important. the question is how much of this do you need before you're diverting energy that could be going into creating value and spending it all in distributing value.
11:22Distributing is important some of it has to be done capital has to get to the place where it's most productive but surely in the end of the day right when you're in the financial sector the way you create wealth is by helping other people create wealth right it's hard to imagine how you create value create wealth by moving numbers from one cell of a spreadsheet to another sell on a spreadsheet. We can tell stories about a more efficient allocation of capital, and to some extent they're true, but Justin, you and I both, you wrote the wonderful book, The Myth of the Rational Market. I look at the last 25 years of American history, it's really hard for me to make the argument that capital is being allocated all that efficiently between the internet bubble and the mortgage bubble.
12:00That doesn't seem to me like a really powerful story of efficient capital allocation. So yeah, that can help a little bit, but at the end of the day, the person who creates value is the person at Google or Boeing or Tesla or Apple who creates new products and in finance your job is to make it easier for them to do that. But if the wealth, if the financial returns, if the profits all are going to the middleman, to the intermediary instead of the people who are actually doing it, that suggests to me that we've got a problem.
12:29Gautam Mukunda:How do you know what the right size for the financial sector is? Well you don't. I'm sorry. There's no right size. We believe in free markets. I believe in free markets. My argument is that you can absolutely think that deregulation in general is a good idea and that deregulation of the financial sector is a bad idea. That we need to split out because we're treating lots of different things like they're the same thing and that's a problem. We're conflating different types of things. Financial markets are profoundly different in a lot of different ways from other types of markets and so we should treat them differently.
13:04So I don't know what the ideal right size of the financial sector is. No one can do that. I'm not sure that any, right, I'm not even sure that the concept exists. But I can tell you that looking at what we have now, it seems way too large, right? Before the financial crisis, I think the number was something like 40 % of corporate profits in the United States were going to people in the financial sector. I think almost anybody would look at that and say, hmm, that seems deeply problematic. Now, one of the things we could do is, right, is we could do a lot of things to try and crash-proof the financial sector, which would have as a secondary effect shrinking the sector.
13:38And so all of the proposals that I suggested in the article, I said, so all of these proposals will make the sector smaller and less profitable. But take that aside. You know, set that aside. But even if you don't agree with me that that's a good idea, I think I could make the case to you that every single proposal I made is a good idea in and of itself. It's a free win. And so my pitch is only if what we should do is we want to know what the right size of the financial sector is. Well, I don't know. But what we can do is go and eliminate all of the distortions that its power is imposing on the rest of the economy.
14:10In the consequence of doing that, we will make it smaller. Once those distortions are gone, then maybe it will be a little bit too big. I don't know, but the difference will be small enough that I don't really care anymore. Right? We'll all have much more important problems to worry about than that.
14:25Gautam Mukunda:What are the most important distortions that you think it's causing? Okay, so the first one is a fairly straightforward capture of value, which is the very large subsidies that the largest banks are capturing from the federal government. So basically what happens is the banks have an enormous implicit guarantee from the government that if they go under, they're going to get bailed out. Right now, anybody can say, well, we're not going to do that, but that's not credible. We saw what happened last time. If they went under, we bailed them out. And so what that means is the banks can borrow money.
14:58Much large banks can borrow money.
15:24Gautam Mukunda:Get ready for whatever's next. Visit your nearest Croc store today. When you need to build up your team to handle the growing chaos at work, use Indeed Sponsored Jobs. It gives your job post the boost it needs to be seen and helps reach people with the right skills, certifications, and more. Spend less time searching and more time actually interviewing candidates who check all your boxes. Listeners of this show will get a$75 sponsored job credit at Indeed.com slash podcast. That's Indeed.com slash podcast. Terms and conditions apply. Need a hiring hero? This is a job for Indeed Sponsored Jobs.
15:59...money much more cheaply than small banks, right? So one is we've created an incredibly perverse incentive here. We're actually paying you to create an institution that is dangerous to the rest of society. That seems like a really bad idea, right? So that incentive all by itself. So if, and the problem is the only way to remove that incentive is to make sure that no bank gets gets so big that it is too big to fail. Because, you're right, the president cannot, there's no way for the president to tie his hands and say, gee, whatever happens, well, I'm not going to bail out. You know, the bank crashes and we get a Great Depression, I'm still not going to bail out.
16:31Nobody will believe you if you say that. So what we have to say is, as the whole line, too big to fail is too big to exist. And, of course, this is how the American economy functioned up until the 1980s. There's nothing revolutionary about that. I'm not proposing, I would say in a real sense that if conservatism is, right, saying that the past has a lot of things to teach us. What I'm saying is in many ways the most conservative thing I could possibly say. The past has a lot of things to teach us. We should learn from the way the system works so we can make the banks smaller. A second proposal I've suggested, that again would be a fairly straightforward one, is that we think that excessive volatility in capital markets can be quite dangerous, right?
17:06That it can be sort of bouncing around and we've seen the markets become more volatile over time. And that it can be dangerous in a lot of ways. One is it sort of increases risk, it increases is the chance of crashes. But it also just incentivizes incentives to think of their financial investments as speculative instead of investment. Where instead of giving money to a company in the hope that the company will go off and create more value, we're buying stock in the hope that somebody else will buy the stock from us at a higher price. Those are profoundly different ways of looking at the world.
17:33And so what I just suggest is a Tobin tax on financial transactions. This was a type of tax proposed first by John Maynard Keynes and then by the economist James Tobin, both of whom, of course, won the Nobel Prize in economics. tax. Just saying that every time you make a financial transaction you should pay a very small tax. I mean a really small tax. And all this does is incentivize people to think about, to sort of make investments for the longer term so they're not making many, many, many trades. And it eliminates lots of actions that have, generate lots of profits. The classic is the high frequency trading that Michael Lewis has critiqued recently, but other things too.
18:05So they generate lots of profits but they don't generate economic value. Another example that I've suggested is a two-part. Essentially, right now, the American government heavily subsidizes debt in preference of equity. So if you're a company and you take out debt, the interest payments are tax deductible. But, of course, if you have equity and your dividend payments are not, and the United States is one of the highest corporate tax rates in the world, the combination means that we're highly incentivizing companies to go into debt. This is great for the financial sector because, after all, they're the ones issuing the debt.
18:37And it's great for the financial sector, second way, right? Because the more debt that's been issued, the more control you're giving up to your bankers over how you run the company. The people who are loaning you the money start to have power over you as well. And in some sense, right, there's no particular reason that we should subsidize debt in preference of equity. In fact, you could make the argument that we should do the opposite. Equity can be a lot healthier than debt can. Debt crises, so if you look at the difference between the internet bubble crash and the mortgage bubble. The internet bubble crashed, it didn't have nearly the same catastrophic effects that the mortgage one did.
19:09And the difference seems to revolve in large part about the difference between debt and equity. The equity crises are a lot less dangerous than debt ones. So why subsidize debt? Why not just eliminate the tax preference for debt in the tax code? This would do lots of useful things. And the final one would be capital gains. So the logic of cutting taxes on capital gains versus taxes on ordinary income is that we're incentivizing people to invest more. So that's a good logic in theory. The problem is the empirics don't support it, right? There's not actually a relationship between lowering taxes and higher, lowering capital gains taxes and higher economic growth.
19:45So you just ask the question, right? Why do we think that a soldier or a doctor or a scientist should pay a tax rate that could be more than twice as high as that of someone who makes their money by investing in stocks? On.
20:00Gautam Mukunda:Hey, Chicago. Class it up with Crocs. You know back to school is coming in fast. So why wait to find your new fave footwear? Step into a local Crocs store and step into your new look. Try it. Style it. Make it yours. Because the right pair doesn't just show up. It shows off. First day fits, handled. Walk out ready for whatever's next. Visit your nearest Crocs store today. When you need to build up your team to handle the growing chaos at work, use Indeed Sponsored Jobs. It gives your job post the boost it needs to be seen and helps reach people with the right skills, certifications and more. Spend less time searching and more time actually interviewing candidates who check all your boxes.
20:46Listeners of this show will get a$75 sponsored job credit at Indeed.com slash podcast. That's Indeed.com slash podcast. Terms and conditions apply. Need a hiring hero? this is a job for Indeed Sponsored Jobs. At its face, that doesn't seem like a great argument to be made unless there's some larger economic value from it. And since there isn't, that's a preference that we're giving to a particular sector of society that it is able to extract because of its power. If we take that away, we both eliminate the distortion of the economy and we shrink some of that power. So we get two wins for the price of one.
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21:19Gautam Mukunda:You were talking early on about how a lot of, Unlike engine Charlie Wilson back at GM in the 50s who thought what was good for GM was good for America and vice versa, that most CEOs, a lot of CEOs of big companies that happen to be based in the US don't really see themselves as, they see themselves personally as US citizens if they are, but they don't see their companies as US citizens. They see their companies as these global entities. And it brings sort of two questions. One is, I mean that's partly for reasons that aren't necessarily the fault of the financial sector. That's just because that's where the opportunities are in fast growing countries outside the US.
22:00Gautam Mukunda:And then the second part is just as that's happened and definitely the big financial firms have been in the lead in this and becoming really focused on markets outside the US. How do you, these sort of proposals you make, you can kind of see how you do them in a national context but if all these big organizations are operating globally how do you make any of it stick? So that's a two part question. One is that it is true that we have global markets. I don't actually think it is a plausible threat to say well if you do these things we're going to decamp to another country. Frankly because these companies, especially the large financial companies, derive such enormous benefits from being in the United States.
22:42that it's one of those things, right, so I impose, you know, I'm going to say we do these taxes. Of course they're going to tell us, well, we're going to leave for Great Britain if you do this, right? Of course they're going to tell us. They don't want to pay these taxes. But, you know, should we believe them, right? Are they really the most plausible source of that? So my sense is, okay, so in the article I say, roughly the amount of the subsidy that the banks derive from the federal government's sort of implicit guarantee works out to about 2.5 % of federal tax revenues. This is an enormous sum of money, right?
23:15So does anybody really think that Citigroup would be nearly as valuable if it was based in Rome as it is in New York? They can make this threat all the time. It's a lot less plausible than they make it out to be. The second is, look, it's actually not that much of a threat. Okay, so they leave. frankly, the next time they crash, does that mean that somebody else has to bail them out? Because I don't know that that's the worst trade ever, right? Making this thing somebody else's problem is not necessarily the worst thing that could possibly happen to the United States. So I just sort of want to note, right, when you say, yeah, it's a global market, it is a global market, but there's still lots and lots of things that have to be done locally.
23:59There are lots and lots of things that you're much better off being done in New York. If tax rates, for example, were really the thing that drove where these banks were headquartered, you only have to ask the question, why are they in New York? Tax rates in New York are much higher than they are in lots of other states in the country. They could get all the benefits of being an American company and not pay New York taxes if they were headquartered in Las Vegas. But I don't think Jamie Dimon is going to be moving JPMorgan Chase to Las Vegas anytime soon. Do you, Justin?
24:28Gautam Mukunda:I don't, but I haven't asked him lately. One, I mean you wrote a book for the HBR press on leadership and how there are times, lots of times it doesn't matter all that much who's the boss and every once in a while it does. And this seems like the sort of issue where we've been sort of stuck in this power relationship for a few decades. And it seemed like there was this possibility for a big… Trying to be a bit more mindful of things you buy for you and your family? Well, when it comes to laundry, choose All Free Clear. 100 % free from dyes and perfumes. All Free Clear uses only essential ingredients that tackle tough stains and odors.
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25:27Gautam Mukunda:A big shift a couple of years ago, and so far it hasn't happened. Do you have any sense of what kind of leadership it would take to change that? So my sense is that presidents, there's an old saying that presidents basically get to do one big thing over the course of any given administration, and the President Obama had a choice. He could have done much more aggressive financial reform, or he could have done health care reform, and he picked health care reform. That's his choice and I'm not even sure I'm qualified to say whether that was the right decision or not. But what I can note is that it certainly was possible to do something else.
26:03And so what would that leadership look like? President Obama gave a speech with major bank CEOs in the audience and the line he used was, I am the only thing standing between you and the pitchforks. And I really urge anybody listening to go back and take a look at Franklin Roosevelt's first inaugural address, the one he gave in 1933 when he was sworn in. I think you'll be really shocked by what you read and the tone of what you read. Because I think, honestly, that in that situation, Franklin Roosevelt wasn't saying, I'm the only thing standing between you and the pitchforks. Franklin Roosevelt was leading the pitchforks.
26:41He would have shown up with a speech with a pitchfork. and there's a difference in orientation between saying you know, this is a system that's working pretty well and we need to tweak it along the edges and this is a system that is fundamentally problematic and is causing enormous issues for the United States and needs to be reformed wholesale. And I think the leader who stands up and says that actually has an enormous political opportunity because I do think that people in the political elite in Washington, it's easy to forget just how upset people were the financial system just how angry Americans were because people in the elites people you know frankly people who've done financially pretty well since then you know Justin you know everybody everybody sitting in the I'm sitting in Harvard Business School everybody here right everybody in Washington Washington is the only city in America with a booming economy they've done great but the average American hasn't at all and I
27:32Gautam Mukunda:think we forget too easy to forget that um an aside to our audience here I I seem to have failed, this is the first HBR live hangout managed from my computer up in New York rather than by someone who knows what they're doing up in Massachusetts. I don't think I've enabled the Q &A function. There is a chat function if you have a chat screen on the right side of your window you can try entering questions there if you have any. One thing I will definitely be able to see if you have any questions you want to ask Gotham is if you go to the hashtag, use the hashtag HBR live on Twitter and if you want to ask any questions in the next few minutes, we're going to do a few more minutes now and then wind it up.
28:14Gautam Mukunda:I will see that and if it makes sense I will ask it. Now Gotham, another, this looking at business questions through the power lens, it's just struck me that over the past few weeks there have been some really interesting power struggles going on in the business world. One that's been getting a ton of play because it involves publishing and therefore all of us media people like to write about it is Amazon and the publisher Ashet are engaged in negotiations over what kind of, you know how they share the revenues, the take on e-books and Amazon has been keeping Ashet's books going out as slowly as possible.
28:57Gautam Mukunda:And then another really interesting and controversial one that we're going to be talking about for months I think is the battle between big cable companies and other providers of broadband internet and the companies like Netflix that provide their services over those pipes. And there have been some clear displays lately of Comcast slowing down Netscape, wow that's a blast from the past. Netflix's traffic right while it was in the middle of negotiating with it. I just wonder in general and in your teaching at HBS, is this an aspect that you think has gotten too little play? That power matters in who wins in business, right?
29:43It matters profoundly and I would say not just too little. It might be the issue that's gotten the, that has sort of been most underplayed in the modern discourse on economic policy. On the Hachette thing, I'm not an expert. I'll just note that, Justin, I'd like to renegotiate my royalty rates with the press. But the Comcast and the cable companies is an exercise in pure play power as dramatic as anything we've seen and something that simply under an older and better way of thinking about antitrust policy would never have been allowed to occur. And so it's worth going back. Right now, when we think about antitrust policy, the way we do it is we basically say okay how is going to affect prices to the consumer and actually this is relevant to Amazon too so we both discussion how does this affect prices to the consumer so Amazon's argument right is that well yeah we may own the entire US book market but we get the lowest prices to anyone and believe me I love Amazon I think they have a plaque up in my honor in their headquarters nobody buys more from Amazon right um but there's a power dynamic in owning the entire book market in the United States that is different from the way it affects consumers that is, I think, a matter of relevant concern for governments, but that just does not play into modern antitrust law.
30:58If you look at the cable companies, right? Now, everybody hates their cable company, and judging by the performance of cable companies, this seems pretty reasonable, right? I totally get why everybody hates their cable company. I don't love mine. And you see in the Netflix thing, one is the sort of really dramatic willingness of the cable companies just slow down Netflix's throughput while they're negotiating. When a mafia guy comes into your store and says, hey, it's a really great store here, it'd be a shame if anything happens to it, but if you pay me some protection money, nothing will. The only difference between these two is that what the cable companies did was legal, but of course what the cable companies did was legal because they put an enormous amount of effort into lobbying the government between money and financial resources.
31:50So they get to write the law to a very great extent. So of course what they do is legal, right? They choose what they want to do, and then the law is written to make it legal. This is a pretty remarkable way to look at the world. So what I'd say is what we need to think about much more is we need to realize that there's a heck of a lot more going on in the economy than just prices to consumers. And power, power is among the most profound of them. And we could say, hey, we have cable companies. The Internet is a critical information resource. You cannot really, you know, in modern society, it's very hard to be a member of the modern economy and not be part of the Internet.
32:26We know that the cable companies are driving enormous profits, right? Extraordinary profits. And while they do invest a lot of money in their networks, it's striking that as a percentage of revenues, that investment doesn't seem to be going up at all, We know that when we compare the United States to every other industrialized country in the world, we know that Americans pay more for Internet access and they get slower Internet access. So it seems to me this is a pretty big sign that something profoundly wrong is happening. And we see the Comcast-Time Warner cable merger. And literally, what is the argument they are making as to why they should be allowed to merge?
33:04The argument they're making is literally, in so many words, it's because we don't actually compete. We each have monopolies in our own region, so there won't be any effect on consumers. So it seems to me the answer when the CEO of a company is saying, well, the reason we should be allowed to merge is because we don't have any competitors, the answer isn't we let them merge. The answer is we say, gee, you either need to have competitors so we can limit your power, or you need to become a regulated utility. Because if you're existing in this environment where you're providing something fundamental the existence of the modern economy, and you don't have any competition, that's a level of power that the United States government simply cannot allow for someone to use to extract private profits that generate no social benefit.
33:44If we were getting the best internet service in the world, if every American had something access equivalent to the quality of Google Fiber, then I would say, gee, the power issue is real, but they don't seem to be using it. But that's not what's going on here. They're using it for their own benefit, and that's not something we should be allowing to keep happening.
33:59Gautam Mukunda:Well, and this is a question from Jay Oza on Twitter that actually fits quite well with this is how can anything change with the way money funds our political system? So it's a big problem. So political scientists, I should say, have a lot of debate on how important money is in the political system. So that's not an argument I want to get into, but I'm just going to mention it to you out there. That being said, the answer is that the money is really important, but there is something, but we do have something more important than money and that is votes. And so the political leader who can capitalize on this potential is one who I think could do an enormous amount.
34:36Money matters. I would never say that money doesn't matter. But you know, there are a lot of people in the United States with a lot of money. There are people in the United States with enormous sums of money who would support everything that I have just said. The political leader who can create the coalition between those people and the Americans who know that they are not getting a fair deal from the major institutions of their society would be very difficult to beat, but it would be someone, again, like Franklin Roosevelt, someone willing to challenge the established elites of American institutions and say, you know what, I have to give Americans a better deal.
35:09Gautam Mukunda:I have a question from my colleague, Walt Frick, on Twitter. Just wondering when we talk about finance, are we talking about some very different things? I mean, do venture capital and even private equity in general play and lots of parts of the banking industry play roles that are different from trading hedge funds or is it valid to sort of group it all together as one thing? So what I would say is it depends on your level of analysis, right? It's valid for some things and it's invalid for others. So a venture capital company and a retail bank and a hedge fund and an investment bank are all different entities with different interests that do different things within the economy.
35:53And some of them are valuable and some of them might be harmful, but there are lots of things going on here. So at a certain level, we need to disaggregate the financial sector and say some of these things are about the large universal banks. Some of these things are about Goldman and Citigroup and JPMorgan Chase and Bank of America, and we need to do something about that. And some of these things are about the larger financialization of the economy, and everyone who's part of the financial sector is a player in that. And so we need to understand those differences and split out. So, in fact, almost all of the policy changes I've recommended are about, in fact, not about the financial sector writ large, they're about the particularly minimizing the influence, right, and sort of stopping the particularly large banks from extracting value from society in a really harmful way.
36:36But there are other things we could do, you know, maybe shifts in corporate governance, and shifts more in that, in the way in which managers think about their jobs, which would sort of minimize the financialization of the economy, which is something that the broader financial sector definitely plays a large role in. So I just want to differentiate between those two. It's absolutely true. The financial sector is large, diverse, and has many different people doing many different things, and we always need to keep that in mind when we're thinking about these changes.
37:03Gautam Mukunda:Let me just see if I thought I saw another question there, but I'm struggling with my computer. I'm not finding it, so I think we're going to wind things up here. This has been really great. This is Justin Fox with the Harvard Business Review and I've been talking with Gautam Mukunda who is an assistant professor at Harvard Business School and author of the article The Price of Wall Street's Power which is in the June issue of HBR and also available on HBR.org. And I want to squeeze in one last question. We just got one in from Amar Rondawa.
37:40Gautam Mukunda:Thoughts on the future of internet governance when there are these constant battles going, cyber attacks from Chinese hackers breaking into US companies to obviously US spies looking at everyone in the world's internet traffic. I mean that's clearly another big power play issue. any thoughts on where that goes? So it's not an area where I'm not an inner cybersecurity expert. I know that I used to be a security studies person who studied military stuff, and people in the American government will very quietly tell you that the United States government's offensive cyber warfare capabilities just swamp those of anyone else in the world.
38:23And we choose not to use them, but that they exist. My sense is that the Internet is new, and just as the law of the sea, right? if you think of the internet as sort of an area of conveyance where commerce happens and things happen. Well, the law of the sea is the product of thousands of years of legal evolution. In fact, we still, I believe, haven't ratified the most recent law of the sea treaty in the United States. I suspect that over time, we're just still working out what the norms are for the United States. So you have this thing where, to Americans, for example, we make this distinction between espionage for national security reasons and espionage for reasons of economics.
38:58And we say, look, we do national security, we don't do reasons of economics. We don't help our companies. The CIA does not help American companies. That's our official position. For the most part, it does appear to be true. We are basically the only country in the world that makes that distinction, right? The French, for example, are famous for the ways in which their intelligence apparatus help their companies constantly at all times in ways that in the United States would be put in prison. And so my sense is that the likelihood of us persuading the rest of the world to adopt our norms on this is actually pretty weak.
39:29and that we are over time going to basically figure out either that, my sense is that either we're going to start doing it, which will be very hard for us because one of the reasons other countries can do it is because in many of these industries they really only have one very prominent company, whereas we have many. Or we are, I suspect, going over time start to use our particular sort of favored position within the internet, which is still very real, to start to try and create legal norms and get other countries to try and obey them. But that will be a very, very slow and long process. And, you know, just remember, like I said, we've been sailing on the oceans for thousands of years and we still haven't nailed down all the details yet.
40:08Gautam Mukunda:Well, this idea of norms, it actually ties back into this discussion of finance and its role. I mean, it seems like a lot of the discussion over the past couple of decades has just been in terms of, well, the market determines what the market determines. But in reality, at different times, totally different behaviors and goals and the like are the norm among corporate executives, among financial people. Do you feel like since – and this actually sort of segues into another question from Jay Oza – did we learn anything as a society and a world from the Great Recession about whether we need a different set of norms, whether we need to be spending more time kind of figuring out, okay, if you're a trader, you can go this far but no farther and then that's unacceptable.
41:00Gautam Mukunda:We can't do that anymore. I hope we have, but it's going to be a very, very long, slow process, right? There's very little in the world that's more seductive than idea that is simple, plausible, powerful, in your interest, and wrong. and the idea of the only job of an executive is to maximize shareholder value is all of those things and those of us who want companies to act differently have a much more complicated story to tell and it's a story to tell that also involves telling major executives, guess what taking hundreds of millions of dollars out of a company that you have positioned for failure in the long term isn't something you should not be doing and of course There are hundreds of millions of dollars to not believe me when I tell you that.
41:48Hundreds of millions of reasons to write, and so that's a hard argument to make. I'll tell you, quite frankly, Justin, my reason for writing the article was simple. Well, one is, this is what my research led me to believe is true, and it's my job to speak the truth. But more basically, in terms of having an impact on the world, is I just wanted to move the ball forward a couple of inches. That this is a game that's going to take a very long time. The first attempts to regulate the market in the United States started in the 1870s and 1880s. We didn't get real financial regulations in the United States that actually were really powerful until the Froesevelt administration in the 1930s.
42:24Those lasted for 50 years and then we undid them. So it would not surprise me if it takes another generation before we really make these changes. But if we don't start now, it's never going to happen.
42:35Gautam Mukunda:That seems to be an appropriate note on which to wind this up. That was Gautam, I'm going to say it right, that was Gautam Mukunda, assistant professor in the organizational behavior unit? Yeah, that's right. At the Harvard Business School and author of an article in the June HBR, The Price of Wall Street's Power, which you can read online at hbr.org. Thank you so much for joining us Gautam. Thank you Justin, it's a pleasure. And thank all of you out there for watching and well for those of you who experienced it dealing with my technical glitches at the beginning. Thanks so much for joining it, we will do it again soon.
43:15Gautam Mukunda:This is Justin Fox from the Harvard Business Review.
From the publisher
#HBRLive: The Price of Wall Street's Power
5 Jun 2014
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How is the financial sector undermining business? Join us for a Google Hangout between HBR executive editor Justin Fox and HBS assistant professor Gautam Mukunda, author of the June article, "The Price of Wall Street's Power." http://hbr.org/2014/06/the-price-of-wall-streets-power/
RSVP and leave any questions you might have for the Q&A on this event page. And return here to +Harvard Business Review on G+ on Thursday, June 5, at 12pm EST.
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