Reed Hastings on Netflix, Powder Mountain, Anthropic's AI warning

30 Mar 2026 · 1 h 9 min · 37 chapters

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In short

Reed Hastings discusses his post-Netflix “rebound” at Powder Mountain, leadership and culture lessons from Netflix, and his views on AI’s potential and risks for education and kids. He also covers major Netflix business turning points: the Blockbuster DVD-by-mail fight, the Quickster streaming backlash, and the Warner Bros. Discovery acquisition auction.

Guests

Reed Hastings (former Netflix CEO; now chairman) and interviewer Graham (appears as the host/guest in conversation; no background details provided in the transcript).

Guest backgrounds

Hastings is a long-time tech executive and philanthropist; he previously led Pure Software (sold in his 30s) and later founded/ran Netflix. He also has a background in education policy and charter schools (board member of KIPP; mentions Success Academy and Uncommon Schools). He served in the Peace Corps in Southern Africa.

Key claims

Work-life balance should be “work-life integration.” School district leadership turnover (superintendents averaging ~3 years) blocks sustained improvement; charter governance can help. AI could become an individualized, emotionally supportive tutor, but must be safe for kids. Netflix’s culture emphasizes “truth-telling” and “team, not family.” AI is a key risk to subscription entertainment if it changes young people’s viewing habits.

Notable examples

Sleeping outdoors in La Honda (40–75°F nights), Peace Corps near-miss in a game park, Powder Mountain’s 14 public art installations and added lifts, Netflix’s Blockbuster meeting in Dallas, Quickster era backlash, and Netflix’s AI-content concern about personalization vs shared experiences.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Blockbuster Meeting Reflection

1:24 to 1:55

Hear Reed Hastings reflect on the early meetings with Blockbuster.

“They were quite polite, but they kind of didn't take us very seriously.”

Keeper Test Explained

1:55 to 2:30

Understand Reed's personal approach to employee retention with the keeper test.

“I understand like tech ed and the use of AI, there's something pretty important to you.”

Life After Netflix

2:30 to 3:14

Reed shares his thoughts on transitioning from Netflix to new ventures.

“Since we're rolling already, how does it look?”

Exploring the Outdoors and Personal Life

3:14 to 6:06

Delve into Reed's love for the outdoors and how it integrates with his life.

“It was described to me as kind of a bohemian hippie community.”

Adventures in Africa and Community Building

6:06 to 8:40

Reed recounts his Peace Corps experiences and building community at Powder.

“When I'm in the outdoors, then I'm much more, yeah, I'm separate from work.”

Creative Vision for Powder Mountain

8:40 to 11:23

Learn about Reed's vision for transforming Powder Mountain into a unique destination.

“It has been such a joy, very different than Netflix, very visceral, you know, working on everything from menus to lifts to design of different buildings to creating a community compared to a high scale Internet business.”

Public Improvements and Local Impact

11:23 to 14:00

Explore the enhancements made at Powder Mountain and their effects on the community.

“Some have never been on a private plane before and thinking like, you know, this is going to be a blast.”

Transforming the Ski Industry

14:00 to 15:00

Explore the vision for private skiing and its parallels with golf.

“So tremendous progress on that side also.”

Quick Deal on Powder Mountain

15:00 to 16:00

Reed Hastings shares insights on a swift acquisition process.

“And so I think there'll be more private skiing, paralleling kind of private golf courses.”

Lessons from Early Employment

16:00 to 17:30

Learn about servant leadership through a personal story from Reed's first job.

“And the whole goal for both Elliot and me is really honoring the mountain and creating a great community.”
Show all 37 chapters

Connecting with Employees

17:30 to 19:00

Reed emphasizes the importance of personal connections in leadership.

“And I said, have you been doing that all year?”

The Impact of Humility in Leadership

19:53 to 21:44

Discuss the significance of humility learnt from Reed's experiences.

“Connecting with people through humility that I learned from that former CEO, Barry Plutkin.”

Formative Experiences in Africa

21:44 to 22:53

Reed discusses how his time in Africa shaped his perspective and leadership.

“They live on no money where they stayed currently.”

Reforming Public Education

22:53 to 24:52

Reed shares insights on challenges and solutions in public education.

“I understand like tech ed and the use of AI, there's something pretty important to you.”

AI's Role in Personalized Learning

24:52 to 26:01

Discover how AI can transform education by providing individualized tutoring.

“And I've heard you talk about this where that's precisely where you think AI and technology is going to have a huge impact.”

Reflections on Leadership and Career

26:01 to 28:00

Reed reflects on his career challenges and the lessons learned from past experiences.

“you developed Aspire, I don't want to butcher the name, Aspire Public Schools.”

Reflections on Early Career Challenges

28:00 to 29:18

Reed Hastings discusses his experience with sales and feelings of inadequacy as a CEO.

“So I had a new head of sales every year for six years in a row.”

Childhood and Emotional Development

29:18 to 30:28

Hastings shares insights about his stoic upbringing and emotional learning.

“So I sold Pure Software, and then it was about two years later before I became CEO of Netflix.”

Lessons from Parents and Early Entrepreneurial Spirit

30:28 to 31:42

Hastings reflects on parental influences and his first entrepreneurial ventures.

“From my mom, you know, a sense of doing things right, kind of justice, kindness.”

The Shift to Entrepreneurship

31:42 to 32:58

Hastings describes his journey toward becoming an entrepreneur during his education.

“In speaking to your early entrepreneurial ambitions, is there something with cinnamon sticks?”

Marriage Insights and Work-Life Balance

32:58 to 34:24

Hastings discusses the secrets to his long-lasting marriage and work commitments.

“You have tied, you know, in past stories it back to kind of your views on culture and kind of some of the early insight that you had on that.”

Professional Obligations and Personal Values

35:19 to 37:38

Hastings shares lessons learned from balancing family commitments with professional duties.

“The Venmo MasterCard is issued by the Bancorp Bank N.A.”

Culture at Netflix: Team over Family

37:38 to 40:44

Discussion on the unique culture at Netflix and the concept of team dynamics.

“What were the benefits or the perks that you put in place that you found made the most positive difference?”

Implementing the Keeper Test

40:44 to 42:00

Hastings explains the keeper test and its implications for team performance.

“Explain how you personally would use the keeper test over the years.”

Navigating Difficult Conversations in Leadership

42:00 to 44:48

Learn about the challenges of leadership and the emotional complexities of making tough personnel decisions.

“And I guess I wonder in what ways is that difficult when you were in those two specific situations?”

Warner Brothers Discovery and M&A Insights

44:48 to 47:06

Explore Reed Hastings' perspective on the Warner Brothers Discovery acquisition and the intricacies of mergers and acquisitions.

“I would say just how thoughtful the Warner Brothers team is.”

Early Days at Netflix: Competing with Blockbuster

47:06 to 51:00

Discover Reed Hastings' experiences during the iconic competition with Blockbuster and the strategic decisions made.

“predating that, you're at a company retreat in, I think, Santa Barbara, and you guys get a call that Blockbuster wants to meet the next day in Dallas.”

Financial Pressures and Leadership Challenges

51:00 to 52:06

Understand the financial struggles Netflix faced during critical growth periods and how Hastings navigated them.

“That I was an idiot and, you know, this whole idea was idiotic.”

Reflections on Tough Times in Business

53:26 to 56:00

Reed Hastings reflects on the toughest periods in his career and the lessons learned from them.

“Are some of those toughest times, whether at Netflix or any of your other professional endeavors, while not fun in the moment, when you look back at it, some of the most fun experiences?”

Netflix's Evolution and Future Risks

56:00 to 56:45

Explore Reed Hastings' insights on Netflix's journey and future challenges, particularly surrounding AI.

“And Anthony's execution has just been incredible.”

The Role of AI in Content Creation

56:45 to 59:14

Hastings discusses the implications of AI on content creation in the entertainment industry.

“Well, subscription entertainment I'm very confident of.”

Reflections on Board Memberships

59:14 to 1:02:04

Hastings shares his experiences on various boards, including Microsoft and Meta.

“And you mentioned a couple of risks and I interrupted you after, I think, the first one.”

Insights from Working with Bill Gates and Mark Zuckerberg

1:02:04 to 1:06:05

Hastings reflects on his interactions with Bill Gates and Mark Zuckerberg during his board tenures.

“And so and then they called me up and then I was, of course, flattered and then did a bunch of interviews and we hit it off on many different aspects.”

Navigating AI Growth and Ethical Concerns

1:06:05 to 1:09:13

Hastings discusses the rapid growth of AI and its potential societal impacts.

“What's your reaction to the recent news?”

Skiing and Art: Reed Hastings' Interests

1:10:13 to 1:11:19

Reed discusses his passion for skiing and his vision for an art destination.

“In the remaining moments I have with you, what piques your interest today?”

Transitioning Leadership at Netflix

1:11:19 to 1:12:43

Reed shares insights on his transition from Netflix and his current schedule.

“I read a 2020 interview you gave, and this was when you were at Netflix, saying, I'm in for another decade.”

Future Aspirations and Hobbies

1:12:43 to 1:14:07

Reed talks about his future plans focused on education, AI, and outdoor activities.

“It's nothing like when I did it at Netflix.”
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Transcript

Automatic transcript. May contain errors.

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1:02I'm so grateful I have no holes in my socks. Graham, how do you take care of your feet so well? Thankfully they're fresh socks, so there's not going to be an odor. Alright, we're good.

1:21You guys get a call that Blockbuster wants to meet the next day. They were quite polite, but they kind of didn't take us very seriously. Explain how you personally would use the keeper test. Instead of you have to screw up to lose your job, it's a test around would the manager fight to keep you. Don't you think Netflix would have been a kind of better custodian of the company? Paramount was willing to pay more. We can certainly say that. We had this great marriage counselor and then he got me to see that I was a pretty systematic liar. I understand like tech ed and the use of AI, there's something pretty important to you.

2:11AI is rapidly getting better in its conversational ability, but we got to make sure that it's safe for kids. So we're here at Powder. This is sort of my rebound business. So imagine you're in a 25-year marriage like I was with Netflix, and then suddenly you're cast out. You're free.

2:34Since we're rolling already, how does it look? I'm going to be sporting the socks all in or do you? Yeah, okay.

2:45Mark.

2:50Graham, how do you take care of your feet so well? A guy with his own manicurist is impressive. I'll need to start getting pedicures, actually. And thankfully, they're fresh socks, so there's not going to be an odor. There we are. Yeah. All right, we're good? Okay, so I actually wanted to start off talking to you about the outdoors. Sure. Obviously, appropriate since we're here at Powder. but used to live in La Honda. It was described to me as kind of a bohemian hippie community. Didn't lock the front door. Explain why you often slept outside in your backyard. Okay, so now we're talking age 26, 27.

3:37I couldn't afford anything in Silicon Valley, and so we lived about an hour outside of Silicon Valley in the town of La Honda, which was the famed home of Ken Kesey in the day. And so, yes, it's a very backwoods, a combination of meth and little kids. So we made it about five years and then moved out. Okay, but what was the sleeping in the backyard? Oh, well, we love sleeping outdoors. And so we built a little sleeping platform. And then for a couple of years, slept outside every night. Really? Rain or shine. And, you know, it's California, temperate climate, right? It varies from 40 degrees to 75 in that part of California.

4:21Okay, wait, how does that work, though? You crawl in a sleeping bag and you lay down. It's not that hard. Tell if you don't mind about the kind of farm that you live on in Santa Cruz. Sure. It's not really a farm. We have goats and chickens and dogs. You grow vegetables, too, right? Yes, a lot of people grow vegetables, Graham. What do you grow? That's different from a farm. You know, carrots and potatoes and things that grow well in California. What do you remember from Otter Bar in the Trinity Alps? Otter Bar is a kayaking school about five or six hours north of San Francisco. Little Creeks, and it's the place where I learned how to do whitewater kayaking.

5:08So super fun. And what I remember is just a week, a year that we used to do that was all involved. You know, when you're kayaking, you're not thinking about work or anything else. Although I heard that you could occasionally be found under a tree in your wetsuit, coding on something nobody had seen before at the time of a laptop. I don't know if we need to have these stories, Graham. I like to think of that as my family time. Oh, okay. But yes, intermixing, I would say in general, lots of people have the idea of trying to find work-life balance. And that's a very zero-sum metaphor. And I've always tried to think about it as work-life integration.

5:50And how do you have a great family life and a great career? And to do that, you have to intermix them. And so maybe I did some work during those kayaking trips. Well, yeah. Yeah, and I think that like outdoors has been that for you. That's kind of seems like it's kind of been how you escape from work, right? Yeah, I think that's definitely right. When I'm in the outdoors, then I'm much more, yeah, I'm separate from work. Where was the genesis of the outdoors passion? Where did that come from? My mom in junior high school and high school would take us backpacking. Tellingly, my dad was always working.

6:36And my mom would take me and two or three friends, so teenage boys, backpacking. This is New Hampshire. And that formed many great memories. So I think it started early. Did I hear there was a safari story where you ventured without protection into a safari park once? Well, let's see. I was a Peace Corps volunteer in Southern Africa for two and a half years. So there were lots of adventures and, you know, in hindsight, near calls, including one where I thought it was fine to walk through a game park. And what happened? Well, eventually, one of the game wardens drove up and basically said, what the heck are you doing?

7:22And then he showed me the cat tracks of one of the large cats that had been tracking me. So, you know, you get, in living there for a couple of years, you know, pretty comfortable around a lot of things. So we're here at Powder. I was told if you were pitched on buying Powder a month before or a month after, it might never have happened. The opportunity came your way at kind of the perfect time in your life. Your thoughts on that? It's amazing. The pitch was right over there on the other side of this room. And I had just retired from Netflix. And this was sort of my rebound business. So imagine you're in a 25-year marriage like I was with Netflix.

8:12And then suddenly you're cast out. You're free. Is that how you felt? That's how I felt. And but, you know, then this opportunity came and this was like somebody to love me. And it was like I could run something and take it over. Oh, but I'm sure there was tons of stuff coming your way. Like why? Why did this suddenly pique your interest? I loved this place and love it still. So it was I could do something impactful that I cared about, something totally different than Netflix. So it was the right time. And it has been fantastic. It has been such a joy, very different than Netflix, very visceral, you know, working on everything from menus to lifts to design of different buildings to creating a community compared to a high scale Internet business.

9:05But yes, if if they had pitched me a few months earlier, I was way too busy. I was in Netflix. And if they had pitched me a few months later, I probably would have gotten into something else by then. What aspect of the work here at Powder do you find yourself most engaged in, most kind of attracted to? Building a community that Patty and I want to spend a third of our time in. Patty being your wife. Yep. And so it's been such a joy recruiting new members and seeing how much fun people have. And because Powder Mountain is at the top of a mountain up at 8 ,500 feet, you drive up this road, you know, it self-selects into people who sleep outdoors, or at least when they were young.

9:48By the way, have you tried that here? I have not. A little bit colder. But people who love the outdoors and are full of life. And so it's been just a great community. What do you remember from the conversation around Japan's art islands and asking the team here to clear their schedule? About six months in, we were trying to figure out what are we going to differentiate on and how do we have year round programming and build community? And one thing was to have, you know, slides and amazing kid stuff. You know, another is adventures like a downhill mountain biking, you know, water things. But a lot of that's been done.

10:36And early on, the summit group here brought in some art. One piece of paper airplanes just about 500 yards that way. It's a 30-foot high metal sculpture of a paper airplane. And so it made us think, what about art? What about if we defined a place around outdoor sculpture? And I had been to a couple of outdoor sculpture places. And so I kind of knew the vibe and what we wanted. So the most well-known is Storm King, north of Manhattan. And we're sort of Storm King of the West. But the more exotic is the Japanese art islands, Naoshima and Teshima. and so I wanted to show our executive team what it could be to do a whole island and so I got our plane we stocked in you know six or eight of us and took off and we spent three days by the way if I could pause momentarily before you get to that I was told that you know it was like a couple weekends after you guys board the plane and you know people are understandably excited.

11:48Some have never been on a private plane before and thinking like, you know, this is going to be a blast. And then from the moment I'm told that everybody gets on the plane, you have six hours of meetings scheduled down to two 10-minute bathroom breaks. Like, why was that important to you? Well, let's see. I do like to get a lot of work done on the planes. And so, yes, I think they thought it might be, you know, somebody's party jet. And it was not. It was sort of a very working thing where we all sit close to each other. We have this huge agenda. And probably conscious or intentional of you to kind of set that expectation from the outset, right?

12:34It's always been a habit of mine to use those back to work life integration. It's got to be very efficient on time use. So you can think of it as there is no downtime at the work situation. So So, yes, we flew and worked through huge numbers of agenda items. And then we landed and went right off into starting to see art. And then, you know, got up in insane hours because of jet lag and saw more and walked around and really got to know those islands. And just as importantly, really connect as human beings. What was the takeaway from the time there? What we're doing is modest scale. It feels big to us, but compared to Naoshima, what we're doing is still modest.

13:19So there's more to go. What changes have you made so far and how does the public reaction of that compare to kind of what you would have been expecting going into it? Well, I've been enormously pleased at what we've done and how we've improved both the public side and the private side. So the public side, we've added two new lifts and we're adding more coming. We've installed 14 pieces of public art that people get to ski through and really create wonder. We've improved the grooming and we've improved the wages. So we've really invested in the public side and making it better. And then on the private side, we fixed up our lodge and we're building a new big and fancy lodge.

14:06And then we've added three new lifts. So tremendous progress on that side also. So in both directions, we've got tremendous support from the local governments, the county. And it comes with a lot of increased tax revenues. So as we build these new properties, they become much more valuable. And then there's a bunch of property tax. With regards to your goals, some articles have suggested this could be an example of something that's used to transform the ski industry. But then I hear you talk about it, and it seems like that's less so your interest per se. What are your goals? Well, there's about 4 ,000 private golf courses in the U.S., and they have some of the same benefits as private skiing.

14:50So you get better tee times, you get a clubhouse, social atmosphere, and there's only three private ski areas, Wasatch Peaks Ranch right across the way, and Yellowstone Club and us. Both of which, super high end. Yeah, super high end. And so I think there'll be more private skiing, paralleling kind of private golf courses. But the bulk of golf courses, about 20 ,000 are public and the bulk of ski areas are public. So, you know, it's one sector of the market that I think will grow. And in that way, it's a model for sharing kind of one set of infrastructure and bringing costs down for both sides.

15:26I was talking to Elliot Bisnow the other day who was who sold you powder. He said the transaction took something like seven days when normally from his experience, something like this would take four months. You did the whole deal yourself and that he'd never seen anything like that before in his career. And he said that in the absolute most glowing of terms possible. Why handle it that way? I love this place. I didn't set out to like find a good business and go hunt this down, you know, and look at 50 resorts. So we have a home here. It's beautiful mountain. And the whole goal for both Elliot and me is really honoring the mountain and creating a great community.

16:12So I think it was very compatible. And he had recruited me to Powder Mountain back in 2015. So that was eight years earlier. So we had eight years of good history together. And you randomly called them one day when you were here on the mountain without notice. You know, it's when the opportunity strikes, you can kind of move quickly. Tell if you don't mind about when you were an employee back in the day, you'd line your desk with coffee cups and the impact it had on you finding out how those were being cleaned. Sure. This was my first job. out of graduate school. So I was a programmer in a 30-person startup and working hard and doing all-nighters and drinking lots of coffee.

17:02And then I would, you know, my coffee cups would kind of pile up. And every week or so, the janitor would clean them all and I'd have 20 new cups and cycle would go on. And one morning I came in very early to the office, you know, like 4.30, and I went into the bathroom and there was my CEO and he's washing coffee cups. And I was like, period, are you washing my coffee cups? And he said, yes. And I said, have you been doing that all year? I mean, I was kind of slow. It's early in the morning. And he said, yes. And I'm like, why? And he said, well, you do so much for us. And this is the one thing I can do for you.

17:43And so it made me really... Kind of touches you now. Yeah, the lesson of servant leadership, of serving the people as the model of leadership. And that was his model. Now, unfortunately, later I realized that leadership is more complicated because we were willing to follow him anywhere. and unfortunately he had us build a product that nobody ever used and the company went bankrupt. So then I realized wow you not only have to be like this servant leader you also have to be like this strategy person like where's the market going how do we line ourself up. So there have been many lessons along the way.

18:31I was talking to your close friend Nick and he said you know one of the things that always amazed me is I'd often go to Netflix to greet Reed. And Reed would always come out to the parking lot to welcome me and then bring me in and make me a cappuccino. And Nick goes, you know, at one point, another employee said to me, I mean, Reed does that for a lot of people. For everybody. The world moves fast. Your work day, even faster. Pitching products, drafting reports, analyzing data. Microsoft 365 Copilot is your AI assistant for work built into Word, Excel, PowerPoint, and other Microsoft 365 apps you use, helping you quickly write, analyze, create, and summarize so you can cut through clutter and clear a path to your best work.

19:17Learn more at Microsoft.com slash M365 Copilot. Nothing brings people together quite like Team USA at the Olympic Winter Games. From NBCUniversal's iconic storytelling to the innovative technology across Xfinity and Peacock, Comcast brings the Olympic Games home to America, sharing every moment with millions. When Team USA steps onto the world stage, people aren't just watching, they're cheering together. This winter, everyone is all on the same team. Comcast, proud partner of Team USA. Okay, so that's back to the servant leadership part, right? Connecting with people through humility that I learned from that former CEO, Barry Plutkin.

20:03I would say it formed such an impression upon me that I've tried to emulate that aspect. I would say the more broad point is in leadership development, you have to take slices. Even great leaders like Abraham Lincoln, probably you want to grab pieces of what he did, not everything, and then pieces from other people. And so you assemble a set of people that you emulate in certain dimensions, but not in all dimensions. When you were running Netflix, I think you had to take a trip to Africa at some point for, you know, something. And it was kind of, correct me if I'm wrong, important to you to kind of avoid some of the, you know, pomp and circumstance.

20:49So you end up, as opposed to staying at a super nice hotel, go to some local place. Why do that? I see. Well, that was a bit of an almost mistake. So I was on a philanthropy visit. And sorry, I know I'm jumping around. That's OK. I was on, it was about 10 years ago, on a philanthropy visit to Senegal. and I had coming from a set of work things around the world but stopped in in Senegal and so I'm landing in a Gulf Stream getting off the Gulf Stream and I had said to the philanthropy leader that I was with he set me up on a hotel that's suitable for a former Peace Corps volunteer so not too fancy but what she heard it as is where the Peace Corps volunteers They live on no money where they stayed currently.

21:47OK, so, yeah, it was a beat hotel on a sandy road. It was a back, you know, it did have a mosquito net. That's the basics. Shower was only cold water. So it was a stage down from from where I was aiming for. But I didn't mind. I mean, it brought me back to when I was 22 as a Peace Corps volunteer in Southern Africa. Fun or fun for two days. OK, somebody there is talking to said who knows, you said a little bit of a different read comes out when he gets to Africa. Any truth to that? You know, I think for anyone who has formative experience in a situation and certainly I was a high school math teacher in a rural part of Africa for when I was twenty two to twenty five.

22:36High school with like eight hundred students. Yeah, a little bigger, but yes. And that was a very formative experience. So now, you know, when I experience things in Africa around schools, it takes me back to, you know, my 22-year-old self. And on the education front in Africa around schools, I understand like tech ed and the use of AI, there's something pretty important to you. Explain that if you don't mind. Yeah. You know, people have been trying to improve or fix public education in the U.S. for more than 100 years. And some school districts do make some improvements some of the time, but then they tend to regress back to the norm.

23:23And we haven't seen like a continued improvement like we have in many sectors of the economy. And so in studying that, I realized, oh, the problem is the way we have school districts, that the leadership of school districts changes constantly. So if you look at the biggest 50 school districts in America for the last 50 years, the superintendent's average stay, the CEOs, is three years. So basically they turn over every three years because the school board changes. So it's very hard to transform an organization like a school district if you are only there three years. So that's the fundamental problem.

24:04And the solution that I've been working on for that is charter public schools where they're nonprofits and they have nonprofit governance. So the board changes more slowly and the CEO changes much more slowly. And then excellence can emerge. Like I'm on the board of KIPP charter schools and there's amazing other ones, Success Academy and Uncommon. common and these are amazing non-profits. So the big picture there is evolving the governance from school districts to non-profits so that they have more stable leadership, so they have the possibility of excellence. So that's, you know, action plan one.

24:43Then action plan two is technology. Where can technology provide a boost? How do we do things that go beyond the classroom? So in a typical classroom with 30 kids, you've got 10 kids who are bored, 10 kids who are right at the level the teacher's teaching, and 10 kids that can't follow because they didn't have all the prerequisites, and they're frustrated. And I've heard you talk about this where that's precisely where you think AI and technology is going to have a huge impact. So the hope is that AI will become the individual tutor and that it will be emotionally appropriate and it's encouragement and that it will be teaching you right at your learning edge so that you can have amazing experience.

25:28And we could double learning when kids are five years old, 17, using the individualized tutoring. But so far, we've just seen glimpses of that. I would say so far this is a hope. And, you know, there's going to have to be a lot of applications built to figure out what's going to happen. And, of course, AI is rapidly getting better in its conversational ability. But we've got to make sure that it's safe for kids and it really benefits them. But the idea is to have an individualized tutor for every kid. And you got your master's in education policy from Stanford. you developed Aspire, I don't want to butcher the name, Aspire Public Schools.

26:11Where does that process stand in terms of, you know, progression towards the direction that you're talking about? So I actually dropped out of the master's in education that you referred to. So I didn't complete that. Okay, but you also, in fairness, deserve a lot of credit because this is after you'd already sold the company, you know, We're more than fine. And you chose to go back and further your learning. I'm always trying to learn more, but I didn't complete that degree, unfortunately. In any case, to your question, yes, I think there's a tremendous opportunity. Again, as AI gets better, it's going to have many very positive scenarios and some challenging ones.

26:56And so we've got to figure out that balance, and AI is going to happen no matter what. So it's up to us to try to harness as many good scenarios, curing cancer, teaching kids on an individualized basis as we can. I want to pick up with where I alluded to a moment ago. So you're 30 years old. You come up with a tool that helps software engineers debug programs in hours versus weeks. And after you sold it, I mean, by all accounts, generational wealth, yet there was a period where you felt like a failure after. Why? In pure software, I was 30 to 37 during that time period. I worked really hard, but ultimately wasn't able to be a good enough sales executive to really understand how companies sold to other companies.

27:56So we had really good products, but our sales force, I was ineffective at leading or finding head of sales. So I had a new head of sales every year for six years in a row. And yet despite that, we doubled sales every year. But ultimately, that led to us selling to another company. So as you said, it worked out good financially. But I was properly self-regarded myself as a failure in that dimension. So we had good products, but I was not a good CEO in total. Failure to the point of you were beating yourself up pretty bad about it? I had no suicidal thoughts, but I was I was always tried to be an honest self-reflection.

28:45And the company could have been much greater and better. And that was on me. When you're beating yourself up in a situation like that, like what does that look like for you? Probably beating myself up is not the right metaphor because it feels emotional and painful as opposed to self-improvement oriented and self-aware. So I tried to really just process what went wrong, what could have been different, and then ultimately started a business, Netflix, that didn't need a sales force. But after you had gone back to school? Yeah, that's right. So I sold Pure Software, and then it was about two years later before I became CEO of Netflix.

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29:30I want to go back to when you were growing up momentarily. They've been told your family life was quite stoic. You yourself have said emotions were not discussed. Give a little color to that, if you don't mind. Sure. This is 1960s and New England. And I think particularly for boys, you know, talking about emotions was not something that was ever developed. And so I don't know that I was that untypical. But it really wasn't until I went to college that I started realizing how rich emotions could be. You said you felt kind of lonely back then. Yeah. If the friends are just people you do things with and not people you share feelings with, that's a fairly thin definition of friends, but that's what I had.

30:27What do you think you learned from each parent? From my mom, you know, a sense of doing things right, kind of justice, kindness. Those would be the big ones. And then from my dad, a kind of super hard work. He was a lawyer, piercing intelligence, kind of probing, you know, Socratic method. You guys relocated to D.C. at one point for his job, I think, right? Yeah, he went to work for the government for Nixon for a couple years, five, six years. So we were in D.C. for those years. You mentioned your mom. One article read, his mother was a Boston debutante from a social register family who married a lawyer who later worked in the Nixon administration.

31:17She was repulsed by the world of high society and taught her children to disdain it. I don't know who wrote that, but I would say that's probably a little overwrought. But she had no love of sort of Boston society and wanted to break out of that, which she successfully did as an entrepreneur and as a social service founder. In speaking to your early entrepreneurial ambitions, is there something with cinnamon sticks? Well, cinnamon sticks was, it's when you take wood sticks and soak them in cinnamon oil and then sell them five or ten at a time. It was a hobby slash business I did in, I don't know, seventh, eighth, ninth grade in there.

32:02And then vacuum cleaners door-to-door, right? Yeah, I sold vacuum cleaners door-to-door after high school. So a number of kind of formative experiences. What was it in high school that made you realize, like, you wanted to be an entrepreneur? over? I don't think I really ever thought that, that I wanted to be an entrepreneur. I didn't know any entrepreneurs. So I was content in like taking classes and doing well in traditional things. And it was only coming to Stanford graduate school after the Peace Corps, when I was around the Silicon Valley magic potions. And you know, when you'd meet people who had started companies, And I was like, well, if that guy can do a company, I can.

32:47OK, it really up until that point, I'd never met anyone who had like started a company. So, you know, it was just like doctors, lawyers, engineers. And I was going to be an engineer. Marriage. You have tied, you know, in past stories it back to kind of your views on culture and kind of some of the early insight that you had on that. And look, I mean, obviously, all of kind of your professional success has got a ton of coverage over the years and rightly so. But, you know, it's a rarity these days that marriages successfully last as long as yours had or yours has. What makes that work for you? Gosh, that's a mystery.

33:35I mean, you know, giving marriage advice is something I'm not qualified to do. We've been married about 35 years, have two kids, and I feel very, very lucky. And now that I'm retired, we get a bunch more time together, and that's great. Two or three things during my working career that I would talk with other executives is when your spouse calls, always take it. In a meeting, wherever you are, interrupt whatever you're doing, take the call. The feeling of availability is very valuable. And so I would do that and demonstrate that. The other thing was setting a budget of how many dinners and nights you were going to be away.

34:1812 days a month, 15, 10, whatever it is, and then stick to that budget. And then it gives your spouse a sense of control, you know, and that it's not constant negotiation or it might creep up to 28 nights out of 30. So that's another way to go in for the long term. You referenced a point in the mid-90s when you were killing it professionally, but the net impact of that was challenges on the personal life front. What was kind of the toughest moment and what did you learn going through it? Score more with the college-branded Venmo debit card and earn up to 5 % cash back with Venmo Stash. Got paid back?

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35:43Well, we had this great marriage counselor in about that time frame. And then he got me to see that I was a pretty systematic liar. That I would say family is the most important thing. And yet it's six o 'clock. We've got dinner plans at home. and then some exec or some other employee comes in with some crisis. And there was no question in my mind that I would stay with that employee as opposed to say, sorry, I've got dinner plans, I'm going home. And would your wife call you out on it at the time? I think she just was disappointed. But it was made worse by preaching sort of the virtue of family first, etc.

36:31And so I was essentially a hypocrite or not living with my values. And so then this counselor got me to see why I felt that professional obligation, how hard it was to disappoint that professional obligation. And then I could see that that was too extreme. And so two things came out of that. One, I was more honest about both family and work are important and it's trying to make some compromises there. and then actually do less of that. In other words, more often come home and allow myself to occasionally be disappointing at work, like there'd be some great event I should go to and not go to it, back to having the budget about the number of nights out.

37:13But I would say the big one for me out of this was the value of surprising candor. There's so many things that are conventional wisdom that we just say because we don't think that much about them as opposed to we live by them. And this was the one of the first. And that was the period where you started consciously making that change through your own first-hand experience. That's right. Netflix culture. What were the benefits or the perks that you put in place that you found made the most positive difference? Well, the Netflix culture was back to truth-telling. How are we, really? and it started off with we're a team, not a family.

38:01And by saying not a family, that was very shocking to lots of people because most organizations over history have been family organizations. Most countries were run by families. Most companies were run by families. Everything was family. And only in the very recent past have we had corporations and teams. So again, the default model that people have is that work should be like a family. And there are aspects of it that are that way. But that's not the primary path. The primary path is as a team where the coach's job is to have a winning championship team in place to do the goal, to win the championship.

38:47And so then we were directed about it. We want talent density. We want high performance. We want all the things that you would want if you were running a professional sports team. I talked to Roku founder Anthony Wood yesterday, who you recruited now almost a couple of decades ago to create a Netflix player for you at the time. And he said one of the things he most remembers from that period of time is he has never worked in his life with a stronger group of people. and he said he even remembers himself saying out loud at the time, why are we selling DVDs and not curing cancer? Yeah, well getting to talent density by constantly trying to upgrade is both hard because you form relationships and satisfying because you develop a team of all stars that could do many different things.

39:42So that is the benefit and it's not for everyone. In other words, many people mostly have job security needs And they're okay working around uneven talent levels if they have job security. Other people are willing to give up job security for working around consistently excellent people that push them. And so if that's your orientation, then a place like Netflix is fantastic, which is why we wanted to be clear up front with people about how we were. And we've taken that culture forward in Powder Mountain also. So there's one aspect, which is we have a safety culture around skiing and lifts that's different.

40:24And we try to be very careful on that. But for the most part, it's a team, not family. You know, it's very hard work. It's very honest, very direct. Like all of those culture things have worked very well here. And, you know, that's the tradeoff for having unlimited vacation time or, you know, some of these other perks. Explain how you personally would use the keeper test over the years. Sure. The keeper test is we generally view a job as like a property right. You have to really screw up to get it taken away. And so then we want investigations and, you know, was it taken away fairly, that kind of thing.

41:04And we want to shift the model back to the team to be in the keeper test. The test is, would we try to keep you if you resigned? And if the manager would not try to keep you, then that's their detection that they should let you go with a generous severance package and try to get someone in that they would fight to keep. So instead of you have to screw up to lose your job, it's a test around would the manager fight to keep you. you threw just that test to demoted at one point your co-founder. At another point fired your HR head who had been with you through, you know, multiple companies and was a close friend.

41:52While in theory, you know, it's easy to kind of talk the talk, you walk the walk. And I guess I wonder in what ways is that difficult when you were in those two specific situations? Yeah, both of them are difficult, partially because I was younger. It's gotten easier and easier as I've done more of it. Where if I feel like I'm serving the organization by pushing that person out, then I'm at peace with it because that's my job is to serve the organization. So then I have less feelings of cruelty, which are unpleasant, and more feelings of I'm a guardian, you know, for basically the effectiveness of the team and that that's my job.

42:41But both of those people I love and have continued to love. And they say the same about you. And so that's why that's what makes it so interesting. You know, it's again, it hurts, but it's respectful. and again they knew what the rules were and the system operates. Okay, speaking of tough conversations, I wanted to ask you about Warner Brothers Discovery. I have heard that you weren't a fan of the idea of Netflix acquiring it. Why not? I am a fan, have been a fan, so that's a misunderstanding because I generally have not been a fan of M &A. That's why people think that. But the particular deal that we struck was at a good price, and I was very excited about getting it done.

43:30Now, the other bidder, Paramount, decided to pay more, and our CEOs, Ted and Greg, decided not to take the bid up any higher. And so ultimately, Paramount was willing to pay more and won the Warner Brothers. So at a certain price, where we were at, I thought it was great. What made you think it was great? Well, they have amazing content and amazing people. So it would be an augmentation of what Netflix did. And they're a great company. But they were great at the price we offered. Right. And at a higher price, we didn't want to pay that. And Paramount did. So that's the bidding process. So Warner Brothers ran a fantastic process.

44:16And when they got Larry Ellison, you know, very excited about buying it, and he's got a lot of money, and he's not subject to trying to steward it like we are. And for whatever reason, he was willing to pay more. Ted Sarandos had said, after getting in the Warner Brothers Discovery books, their theatrical business is more positive than we had seen and we had modeled for ourselves. We had a lot of assumptions that weren't necessarily true. What surprised you the most through that? I would say just how thoughtful the Warner Brothers team is. They were, I mean, they've probably always been thoughtful, but we didn't get to spend that much time with them because they're competitors.

45:00So the stories that I heard were just, again, that they were very thoughtful. So it's disappointing to not win the auction, But both Ted and Greg felt like where we stopped price-wise was the right place to stop for us. And wish them well. Don't you think Netflix would have been a kind of better custodian of the company? You know, we love them. I don't know if it would be better or not. I would say another five or ten years, we'll be able to tell. But Paramount was willing to pay more. We can certainly say that. By the way, over the years, from what I understand, you've debated the idea of buying electronic arts.

45:43You've debated Fox, even Disney. Outside of Warner Brothers Discovery, which one kind of in theory did you guys talk about the most over the years? Yeah, I don't remember those earlier ones. But I would say any large company should be open to doing M &A and trying to think that through. what combinations would make sense. So it's good that they're broadly evaluated. But you've always, and Ted's even spoken about this, you've always been a builder and you've been generally pretty averse to the idea of acquisitions. What's involved in kind of making that calculus for you? Yeah, I mean, I think a lot of M &A doesn't work out.

46:31Some works out fantastically. So think about YouTube that Google bought. You know, it seemed like a lot they paid. I think it was$2 billion. And, you know, now look at how valuable that is for them. So some M &A works out fantastically. Others don't work out so well. So you just got to have your eyes open. One, kind of moving on from Warner Brothers Discovery, I want to talk about some of your early days at Netflix because we have yet to touch on this. Okay, 2001, tough period with the dot-com bubble, predating that, you're at a company retreat in, I think, Santa Barbara, and you guys get a call that Blockbuster wants to meet the next day in Dallas.

47:21What do you remember from that period? Sure. I we have been asking for a meeting for a while. So it's more like they were willing to meet. Yeah. And it was at our request. And we went down to Dallas, Mark and I, and they were quite polite, but they kind of didn't take us very seriously. We were thinking, you know, maybe there's a combination here that makes sense. where we still get to do the online side. They do the bricks and mortar, and they have a lot of ownership in us. So again, they were thoughtful about it, but it didn't end up in anything. In hindsight, it might have been smart for them, but again, who knows if that would have worked out.

48:09And despite the pressure on you at the time, it obviously ends up being the best thing to ever happen to you, but I'd have to imagine it was emotionally challenging then. Well, I think we correctly anticipated that the fight with Blockbuster would be big and messy, as indeed it was. And so if we could head it off early by compromising, selling them a big chunk in us, that that might be very advantageous. But again, they didn't take the bait. And then they later competed very vigorously with us. And we fortunately came out on top. There's a period of time where you're losing a fortune. I think on one hand, you're rightly investing 1 % to 2 % of revenue in this thing called streaming, despite it taking 16 hours at the time to download a movie.

49:04Ted Sarandos has spoken about how even in your early meetings, almost a quarter of a century ago, So you could articulate your vision, your licensing at hefty costs, you know, content. When was the period where you were kind of feeling the financial pressure the most? Well, I would say two times during the blockbuster wars. So they copied our DVD by mail, as they should. and then it didn't work for a while and then they included it in store rentals and gave away a lot for free and were very aggressive financially, which, you know, a classic price war, which cost them and cost us. And we matched their pricing tit for tat and that kind of thing.

49:58So revenue came down. So that was a very difficult period because it was unclear if we could sustain ourselves against a company that was 50 times bigger. The second really tough period was the Quickster period. So that was 2011. And in that period, we were too aggressive in moving into streaming. And the customers weren't quite ready for it. And then there was a huge backlash and a big stock drop. And it took us a couple years to dig out of that. On that front, Eddie Q, Apple's number two, had texted me. My favorite story was how he went from beloved to hated when he split the streaming and DVD rental subscription.

50:46How he dealt with it and responded is what makes a great leader. Do you vividly have kind of a lowest point then and what it taught you? Lowest point was probably two months in and lots of people were calling for CEO replacement outside the company. And you're thinking what? That I was an idiot and, you know, this whole idea was idiotic. And in hindsight, it was too soon, but it's basically what's happened. So the DVD and streaming separated. The DVD glided on until 2025 was our last DVD shipped. And the streaming got bigger and bigger. So it was kind of the right idea just too early. and so yeah it was dark for a little while but you know within a year Ted really pulled a rabbit out of the hat with the original content with House of Cards and Arrested Development and we started to change the narrative about Netflix and then it was Netflix doing cool content Not sure how to tackle your taxes?

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53:55So, you know, they're intense times, memorable, I'll get into that, but not enjoyable. And in fairness, I've tried to self-select just some of the, you know, pivotal, tough times. When I was talking to Roku founder, Anthony Wood, you know, he was talking about the player. And he said, he's like, you got to ask Reed. I think we all, and he's like, in fairness, it worked out in my favor to the best possible way. But he's like, we all, I think, got fired because of a call that Steve Jobs made to read. And he's like, you got to ask him about that. Anything to that? No. OK. So Anthony's referring to, we became convinced that the future of the Internet player would have to be multi-service, not be a Netflix player.

54:49It should be independently branded and cover all kinds of different services. So you just didn't want it to be Netflix branded. And the plan had been to have this be the Netflix box. So we realized it'd be much more successful, independently branded. And then the second step of that is it'd be much more successfully independently marketed. And so we said, Anthony, you should take it outside. We'll own some stock. We'll give you some money. And you go launch it as the Roku player. And then it should serve everybody's content. And that's the way to go. He had said he thought, because he was also working on licensing Netflix, that he thought it was because of outreach to Apple and Steve Jobs saying, we aren't going to do it because you guys are a competitor that kind of woke up.

55:38No, they didn't really care about our hardware efforts. I mean, you know, that's like they're plenty confident of their hardware expertise and stuff. So nothing sexy that way. I think it was just our decision. And frankly, once Google got in the business, Apple got in the business, Amazon got in the business, we thought Roku would get crushed. And Anthony's execution has just been incredible. And that they still are a major player in the U.S. is impressive. And they've done many pivots along the way and become a very valuable company fighting head to head three other giants. The last kind of Netflix question for you is, you know, obviously there's been, you guys have gotten into original content.

56:26You've gotten into advertising, live events, on and on and on. The rest is kind of, you know, history as it pertains to the success of the company. And I know you're no longer running the day-to-day of it, but you are still chairman. Like, what's your long-term view for the trajectory of where the company goes? Well, subscription entertainment I'm very confident of. People are going to want entertainment. So we have a couple risks, mostly around AI. Does AI transform content creation in ways such that young people only watch YouTube and YouTube content boosted with AI becomes cool and sexy enough that that takes all their time and then - And your gut tells you what on that front?

57:13Well, that's the risk. And so we have to use AI well enough to improve our content, along with all the talent that we work with, so that we're worth paying for. So YouTube's free, and we're a subscription. And so we have to justify, which has been the history of television starting with HBO, why pay for television? That was the initial thing. And HBO proved that they could do content good enough that it was worth paying for. And so the challenge for us is to use AI to improve the storytelling. I mean, do you envision a day where on the AI front, somebody types in prompts, you know, create me a two-hour feature-length film that's a rom-com set in, you know, London, and, you know, AI in a matter of seconds creates this personalized, curated piece of content specifically to that person?

58:12You know, it turns out that personalized content is not what people want. How so? They want to have content that other people have seen. If all you cared about was the art itself, you'd watch a lot of 25-year-old movies you didn't happen to see that are really good. Okay? But in fact, you want to watch something that other people, you want to enjoy it, but you also want to watch stuff that other people are enjoying. And in fact, you often will sit, say, with your family and watch something you don't particularly enjoy, but you have a good bonding experience with your family. So think of it as a piece of film or series is doing two functions.

58:51One is it's entertaining you, but also it's creating connection. And so no, I don't think it's going to go create me a fantasy world I live in and no one else lives in. That sort of dystopian vision, I don't think will get much traction nor affect what we offer, which is entertainment that lots of people are watching. And that's kind of what makes it special. And you mentioned a couple of risks and I interrupted you after, I think, the first one. Was there another? No, this is the big risk is sort of AI and how it changes sort of independent YouTube type producers relative to us. And then we have direct competitive risks, us against Paramount, us against other companies that we have to continue you to just tell the best stories on the planet.

59:39If you're tuning in to Netflix, you know, five days one month, but the next month we earn seven of your days and the next month nine, then we're off to the races. So it's around earning those moments where you choose Netflix instead of the competition. So many of the folks, a couple of the folks, I should say close to you, said you have to ask Reed about some of the boards he's been on over the years. And perhaps we start with Microsoft, where I think you were asked by a guy you idolized for a long time, Bill Gates, and to be the lead independent director for five years. And, you know, I know you've long loved Gates.

1:00:17You even went to his, I think, Stanford building opening back in the day. How about the most interesting time you ever had with Bill?

1:00:28Gosh, there have been many things, both in the initial phase of Microsoft and then since then on philanthropy. So he gets nowadays very jazzed up around curing diseases. And so I've been trying to learn how he thinks about that. And polio is one that they've worked very hard on, which were on the edge of eradication on a global basis. But the last two or five years have been really hard. There's still some in Pakistan, still some in Nigeria. Like what sorts of questions will you throw his way? He's building the team. What gets you excited about this? We call it, you know, an intellectual discussion about his approach, because I'm trying to think through, you know, how does that change how I think about education?

1:01:16I'd like to have a big effect in education like he is in global health. So it's sort of, you know, parallel. It's everything about health is kind of interesting. So it's those aspects. But I think the amazing thing is when they recruited me on the board of Microsoft, it was 2006. And they wanted someone from tech on the board. But most people competed with Microsoft and were therefore conflicted. And so they kind of went down the list of tech leaders down and down and down. And eventually, they got to a domestic DVD renter. You really believe that? No, that's the truth. I talked to the recruiter.

1:01:59That's how far they had to go down to get someone who didn't compete with Microsoft and wasn't about to. Okay. And so and then they called me up and then I was, of course, flattered and then did a bunch of interviews and we hit it off on many different aspects. So and then I learned so much from Microsoft. I mean, they're an incredible, incredible company. Got to work with Satya a lot there. On that front, Satya, the current head, has called you a mentor and referenced your humility and humanity. In what ways do you think you helped him early on? We brought him into Netflix and had him visit with us several days and sort of see how, because he'd been at Microsoft.

1:02:44He had been some microservices very early, but then mostly of his career at Microsoft. So he'd seen one company, one imprint, which is a very good one, but it helps to see other ones. And so we got him permission to come into Netflix and sign all the NDAs and be, you know, like an executive for a couple of days and go to all the meetings and see the rhythms and how we operate. And he really studied our culture, some parts of which he thought would be great at Microsoft and others not. But, you know, it's sort of that's a good development experience for someone. You were on the meta board for eight years.

1:03:20In what ways did you work with Zuckerberg? Well, lots of different ways. When I got on that board, that was before they went public. So it was very early days and Facebook was cute and, you know, there was no Instagram at that point. And then the company grew up during that time. What I loved is Mark was always fantastically direct and honest with the board. How so? So, well, he was just always told us what was going on. You didn't feel like you have to play 20 questions to try to figure things out. So he would say what was going well and what wasn't and in a very candid and frankly secure way.

1:04:00So that was an incredible board in that dimension, too. Independent of the Peter Thiel stuff, which I know got publicity, like just, you know, having the opportunity to be on that board for eight years. What was kind of the toughest part of that experience? Well, I would say to see Facebook's brand fall and fall. How so? Well, it continued to fall all the way through that time. So that was tough because as hard as the company worked to turn around the fall of the brand, it wasn't very successful. and today it's part of why meta is good for the company and Instagram is fantastic and WhatsApp is fantastic and Facebook is, on the brand survey, it's not well trusted.

1:04:51How do you handle that when you're in it on the front lines of it? Well, that's what was hard. It's really for the management team to do. It's not the board's decision of how to do the tactics. Now is that the challenge? because you kind of want to roll up your sleeves more? No, it's not enough at a day, a quarter. There's not enough time for that. But it's like they would come up with one plan after another to reinforce or strengthen the brand. And despite, again, the brand distaste, both the usage and the monetization continued to increase. And then, of course, Mark really brilliantly got both Instagram and WhatsApp in and then has built a company around those brands.

1:05:40Was there a point where you started to see the light at the end of the tunnel? Not on the Facebook brand. Okay. Which is the one that I had grown up with. Okay, to young people today, they're like, what's that? Right. You know, but... You joined the Bloomberg board in 2023. In 2025, you were added to the Anthropic board. Obviously, interesting time to be there right now. What's your reaction to the recent news? Well, gosh, there's so much news in AI. I'm really driven by it getting better and better and better at a pretty incredible rate. So the figures that the company's talked about is going from, you know, 100 million to a billion to 10 billion of sales, you know, in three years.

1:06:27Like other than OpenAI, its primary competitor, no company's ever grown that fast. OpenAI, I think, has grown a little bit faster. But, you know, they're in crazy fast growth territory. And then, you know, Dario's been very clear in his comments that he wants to be a supplier to the Department of War and to the whole U.S. government. And he's still very invested in trying to figure that out. So we'll see where that goes. What are you thinking as you're watching all of that unfold? That Dario's a very long-term thinker. I mean, he's really got a set of principles that they abide by. Andy's a great patriot.

1:07:12And, you know, he's both super excited about what AI can do, say in health care or in job productivity, and super scared about what it might do in job replacement. So he uniquely talks about some of the scary scenarios, 20 % of white-collar jobs gone, those kinds of things, that a lot of people are like, why are you talking about that? That's not positive. And he's a truth-teller at his core, and he wants the world to know and be ready and aware in case that happens. It's not 100 % that it's going to happen, but it may. Okay, as it pertains to scary scenarios, I mean, obviously he's very publicly come out and said, look, we couldn't agree to the contract with the government because there were warm protections in place that would have prevented the government from being able to mass surveil U.S.

1:08:02citizens. What concerns, if any, does that then give you when OpenAI steps in to fill that void? Well, there's many AI models. There's OpenAI. There's Google Gemini. There's Elon Musk's Grok. There's Facebook's. There's the Chinese. So we can't control all of them. Different people will do different things. What Dario is very clear about is the anthropic set of principles that we think are good for democratic values. And he's willing to lose a lot of business and take a lot of heat over that, which is super impressive. Can I ask your perspective on it, though? Sure. I mean, my perspective when I joined, I knew that they felt this way.

1:08:47Was that part of what attracted you? very aligned, that they see themselves as caring for humanity as well as shareholders. And they're the type of a company, you know, B Corp, that's allowed to do that. So they're really living their values. How do we be good for humanity? Which, of course, they have to make judgment calls on as well as good for the shareholders. This episode is brought to you by State Farm. listening to this podcast smart move being financially savvy smart move another smart move having state farm help you create a competitive price when you choose to bundle home and auto bundling just another way to save with a personal price plan like a good neighbor state farm is there prices are based on rating plans that vary by state coverage options are selected by the customer availability amount of discounts and savings and eligibility vary by state Zootopia 2 has come home to Disney+.

1:09:44Let's go! Get ready for a new case. We're the greatest partners of all time! New friends. Gary the Snake. And your last name? The Snake. Dream Team. Get new habitats. Zootopia has a secret reptile population. You can watch the record-breaking phenomenon at home. Zootopia 2, now available on Disney Plus Rated PG. And right now you can get Disney Plus and Hulu for just$4.99 a month for three months with a special limited time offer ends March 24th. After three months plan auto renews at$12.99 a month, terms apply. In the remaining moments I have with you, what piques your interest today? Well, going out and skiing with you.

1:10:23I do love getting out on the slopes. But if you mean kind of broadly in the world, both creating this art destination here, that's so different from anything else I've been involved in. If we end up like Storm King or like Naoshima, I'll be incredibly proud. And we've got some great curators. I don't do the curation myself, and so credit to them. That would be a big sense of accomplishment. And then if I think about education and AI, can we bring about, both through charter public schools and through AI on a global basis, a real improvement in how kids learn. So they're less often bored in class if they already know the material or frustrated if they're behind and they feel like they're not smart.

1:11:14So I think on both of those ends, we can make some really big improvements with AI. I read a 2020 interview you gave, and this was when you were at Netflix, saying, I'm in for another decade. What changed? you know I'm not sure I would say mostly Ted and Greg were ready and so it was either you know give them the power or they should go off and run other things and then I would develop a different set of successors so they were ready and I was ready it was a good time they've got fresh perspective. And then when I retired, I was 62, I think. And so then, you know, I've still got lots of cool time to do things.

1:12:01So I'm very excited about how well that transition's gone. And deservedly so. How do you schedule your days today? You know, pretty similarly to how I always have. And, you know, we get different meeting requests and try to think if I can do that and prioritize this. And, you know, I've got my full-time admin, as we talked about, helping me get that schedule in place. I mean, I've talked to people who've said, look, there are periods where you'll have a travel schedule that would rival that of a secretary of state. You could be skiing on the mountain until, you know, 1.30, then have an afternoon meeting in San Francisco, a dinner in L.A.

1:12:41that night, and then fly that night to Africa. So, like, there will be periods where you're moving around. It's nothing like when I did it at Netflix. When I did it at Netflix, it was, you know, here to Istanbul, to Delhi, to London, to Buenos Aires and back. And now Ted and Greg are doing that. So high jet lag, constantly projecting and leading and gluing the global Netflix together. The stuff I do now in comparison is light duty. You know, so I am busy some of the time. But again, nothing like the intensity of the corporate leaders. Not something you're presently working on today, but that just interests you.

1:13:29As it pertains to this question, and I'll end here. Yeah. What do you think's next for you? As far as I can tell, the combination of powder and AI slash education, you know, is my focus over the next 20 years on the kind of professional side or retirement side. And then, you know, a little more time biking and hiking and skiing, all of those will be very enjoyable. and sleeping outside. Maybe that too. Thank you for doing this, sir. Graham, what a pleasure. Thanks for listening to this week's podcast. Don't forget to leave a rating and review. And for more in-depth interviews, visit GrahamBenzinger.com.

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From the publisher

Netflix co-founder and former CEO Reed Hastings sits down with Graham Bensinger for a rare, unfiltered conversation. From the failed Blockbuster pitch to the Qwikster disaster, the keeper test that defined Netflix culture, Netflix's bid for Warner Brothers, and the marriage counselor who called him a "systematic liar" — Reed holds nothing back.

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