

Host: Liv Perez
The podcast discusses staple wardrobes, fashion trends, and interviews with industry leaders, offering insights and tips for dressing well.
In this episode, Liv Perez revisits her conversation with Pia Mance, the founder of the accessories brand Heaven Mayhem. The discussion focuses on how Mance turned her brand into a viral sensation in the fashion world, featuring insights on niche marketing, productivity as a founder, and the impact of influencer culture.
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0:00Hi, everyone. Welcome back to another episode of Let's Get Dressed. It's your host, Lib. Perez. I am currently on a much-deserved summer holiday, but don't worry, I'm not leaving you guys hanging. Some of the best fashion lives in the archives, and the same goes for podcasts. So over the next few weeks, I'll be re-airing some of my favorite past episodes, and I hope you guys enjoy. Hey guys, welcome back to another episode of Let's Get Dressed. It's your host, Liv Perez. Happy Monday, wherever you are. I hope it's going great. I hope it's feeling productive. I hope you're wearing a cute outfit.
0:33Today's episode is inspired by an episode that I did a few weeks ago with the queen mother of Dear Media, Lauren Bostic. As someone who's really good at marketing, I asked her what her favorite fashion brand is right now that she thinks is doing really cool marketing and it's catching her attention. And of course, she said heaven mayhem. I actually posted that clip from that episode on TikTok and it has like over half a million views on it. And so many of you chimed in being like, I love Heaven Mayhem. So of course I had to get the founder of Heaven Mayhem, Pia Mance, on the show. I myself have been a big fan of the brand since it launched a little over a year ago.
1:08I love the vintage inspired feel to it. I love that it's affordable. I love the design. The vintage inspired feel really spoke to me. And I think also obviously spoke to so many of you who are looking for that in your closet right now. She started out as an influencer and podcast host and actually secretly launched the brand under an entirely different name and has made it go completely viral. It's been on the likes of Hailey Bieber and Kendall Jenner. It's a number one salary at Revolve. And I'm sure like me, it's been on so many of your Instagram and TikTok feeds. I was so excited to have Pia on the show today.
1:39We talked all about finding your niche and why she chose to go into the jewelry space. We talked about what it takes for a brand to go viral in today's world and some of her favorite productivity hacks as a founder. I hope you guys love this episode. at Heaven Mayhem is sold on Revolve and so many others. Get yourself a pair. They are so cool. All right, let's go get dressed with the Amelis. How are you? What's going on? You look very chic today. Thanks. I really just threw it together. I'm great. I'm just so tired and I never complain about tiredness. And when people do, I'm like, all right, get over it.
2:10And now it's me. I feel like you're a very energetic person. Yeah. What is it that's making you tired? Oh, no sleep. No sleep, obviously. You're just not sleeping. Yeah. She's in entrepreneur world. I mean, you know, I was actually, it was nine o 'clock last night and my friend called me and I was like, what are you doing up? And he was like, you know, I just love what I do. Like I just, and he's an entrepreneur building an incredible new healthcare business. And he was like, I'm just like tinkering away. And I loved that. It was very refreshing. So last night we got home at like 9.30. We went to my brother-in-law's house for a quick dinner and then we got home, got in bed because we go to bed early.
2:47So we like got straight in bed. and I was like, babe, I actually think I have more work to do. And he's like, oh, please, like, you know, do it tomorrow. I'm like, nah, went upstairs, made myself a tea and I was the exact same. I'm like, wow, like the house is quiet. It's dark outside. I just feel like I'm in my own little world. Like I love what I do. I'm so lucky that I'm doing this and I'm like, let's go. I'm not like, fuck my life. Like my boss is breathing down my neck or something. I'm like, I love it. So it's all for a good cause. Wow. Are you a night owl? I could never do that. I'm an early bird.
3:13So the thing is I stayed up last night till 1230 to just, I had to get a lot done. But then this morning I woke up at five to keep going and five is my like hours of power. I'm so good. Whereas last night I'm kind of like keeping my eyes open. It's like a struggle. Mornings are my time. I'm very interested in productivity right now and I'm curious to hear from you. But Emma Greed, who is the co-founder of Good American. No, I'm obsessed with her. Incredible entrepreneur. Just put this video on her Instagram where she was talking about her best productivity hacks as a mom, a like, you know, someone who's running multiple businesses.
3:47And one of the things that she said was find your power hour. She was like, find when you are most productive. She was like, for me, it's my 5 a.m. For me, it's my 5 a.m. live. But the problem is if I don't work out in the morning, I probably won't do it because I won't stop working at four to then go to the gym. Yes, me too. So it's like I get up, I work out, I have my breakfast, blah, blah, blah. I get ready. Also, a big productivity thing for me is getting dressed and putting on like a little bit of blush and lip liner just so you don't feel like slobby. And so then by the time you've done all of that, it's like 8.30.
4:18My team comes at nine. So I don't start work till nine. I'm like, damn, I could have got four hours in, but I had to do the other things. Yeah. I really noticed for myself, I have a hard time working out. It's definitely a weak spot for me. And something that I'm working on is just giving my body more love. And I think something very important if you are someone who runs your own business and you are as someone who makes your own hours is understanding when you're actually going to get the thing done. Yeah. Like I remember there were a solid, there was like a solid year and a half and I was like, okay, I'm going to do this and I'll go work out at four.
4:49I would never make it to the class. It's so hard. Now it's, if I'm not hitting a 7.30 or 8am workout, I'm not doing it at all. Yeah. And making room for that and being like, this is your time where you know you're good. But that's also really challenging because that's my productivity time. So you really have to find those times that work best for you. Yeah. I think I need to start waking up earlier. I love, this is so crazy, but I love a weekend to work. Me too. I work every weekend. If I work all day, Saturday and Sunday, and it's just like, I feel like I'm in my own little bubble, like no one can bother me.
5:20No one's doing anything. I feel like I'm getting ahead of everything. And I would rather, you know, in my week kind of do podcasts, do this, do random things. And then on a weekend, I designed so much. Like I just get so much done when there's no one around me. Me too. It's quiet. No one's emailing me. I'm not feeling overwhelmed or reactive because I got an email that I need to handle in that moment. Totally. It's just like my quiet, slow time. Yeah. I also like being in social media. Remember someone said something to me that stuck with me for a while a few years ago. They were like, when you're in social media, the times when everyone's off is when you need to be on.
5:53Like the times where it's maybe the holidays or it's the weekend and people are home is like a really good opportunity to actually connect with people. Yeah. Like that's when people are most active. Totally. So I've thought about that for a while and have tried to find some balance in that too. Yeah. But yes, weekends are when people are paying attention. So true. Okay. So you're up at 5 a.m. You're working out in the morning no matter what. What does the rest of your day look like? Get home, do the breakfast, et cetera, get ready. Always putting something on. If I'm wearing gym clothes in the day, it'll be like chic.
6:26Yes. You know, making it look somewhat put together and always a lip liner. Always, always, always. Always an earring, obviously. I don't think I leave the house without like brushing my eyebrows and putting a lip liner on. Yeah. Those are two kind of non-negotiables for me. No one should ever see me without penciled and brows. It's so funny because I'm looking at your brows and I'm like, I feel like I could like they'd look totally fine, but we all just have that one thing about ourselves. Absolutely. So yeah, I got to have a lip liner, got to have an earring and then I'll work. My team comes at nine.
6:54There's only three of us and we'll just try and get whatever we can get done. Every day is kind of different. A lot of the times on my laptop, it's really, really boring. And then at 5.30, if I've completed a lot and I'm like slaying the day, I'll go for a walk with a friend or try and go outside for a hike or maybe book a Pilates class or something, something a bit different. I always try and see a friend for like outdoor time or exercise walking. I just think it's a really nice way to catch up. I don't want to go spend a ton of money and go drink and drive somewhere far away. I'm just like, I just want to see you and talk and catch up.
7:27So walking is great. Do you work from home? Yeah. I think that's a really good little tip and something, again, I've had such a hard time post-COVID being someone who works from home and carving out my day in a way that's actually healthy for me. Like, I think during COVID, I brought this really bad habit where, like, I get on my laptop at 8 a.m. and all of a sudden it's 8 p.m. And, like, I haven't worked out. I haven't breathed fresh air. My dog is literally, like, pawing at me being like, hello, please, please, for the love of God, like, can we go do something? but yeah I think that outdoor time is something we had Claudia Saluski on the show and she said something very similar she's so sweet but she's like get your outdoor time like yeah go walk the dog she's like when I was chatting with her she was telling me her hobbies I don't know how we got onto this and she was like rock climbing hiking this this this she's such an outdoorsy girl I had no idea do you have hobbies no my hobby is my work I've just taken up tennis lessons two weeks ago so I guess that's a hobby I saw a video I got served something on TikTok the other day of someone being very upset that they were asked if they had hobbies.
8:30Why? Because they're offended? Yeah, they were just like, what do you mean? Do I have a hobby? Like I wake up, I take care of my kids. I check in on my friends. I go to my job. I come home. I cook dinner. I like maybe watch a TV show that I love and I go to bed like who the hell has time for hobbies? Yeah. But I actually think it's really important in life to have hobbies. I just don't know when to find the time for them. No, me neither. That's why I started doing the tennis because I'm like, okay, I can now play. Well, when I get better, I'm so bad. I can then play with my husband, with friends.
8:59I can make that like my lifestyle. It's exercise. It's outdoor time. I don't think I would be able to find the time to do a hobby like sewing or something that wasn't giving me other ticks. Because tennis, I'm hitting a lot of birds with one stone. You're completely right. It can't be something that just passes time. It needs to be something that gives me a workout or I get to see a friend at the same time. I'm kind of a productivity nerd and I think I'd feel unproductive if I was just like sitting on my couch sewing. Yeah. Also, I think one of my hobbies is walking. I really like walking. But I feel like that sounds so dumb to be a hobby.
9:33But I just love walking around nice neighborhoods and looking at the houses. I think LA is a walking city. Is it? Yeah. It's like, in my opinion, it's a go for a walk city, not walk to do something. Yes. Sorry. Sorry. Let me rephrase. It's a let's go for a walk city. I lived in New York for 10 years. No one ever asked me to go for a walk. No, but you're walking everywhere. But like no one's asking me to go. But you're walking like 20 K steps a day. Yes, that's why it's not a pastime there. It's not a hobby. It's like how you actually survive there. Yeah. So no one's asking. But yes, since I've been here.
10:04I have to drive to then go on my walk. You know what I mean? Me too. I drive. It's like, oh, I roll, but it's the way it is. I get in my car. I bring my dog. I walk a lot too because it, for me too, kills two birds with one stone. I get to walk my dog and I also get to exercise. and you can even put on your headphones and do a call. I do sometimes, yeah. Or I listen to a podcast. Yeah, same. I think LA, a lot of people ask me how to like survive in LA. Like how do you make friends? How do you find community? And I actually think walking culture is a big thing. Yeah. Ask your friends to go on walks.
10:34I actually literally have like a standing walking meeting with one of my best friends every two weeks. We're like, we go on this walk. That's so nice. And it's in the calendar every two weeks. That's so nice. Killing a lot of birds with one stone. I think the coffee shop thing is a big thing too. I just on my way here drove past community goods. I was like, maybe I'll stop. I'm like, sorry, what the fuck was I thinking? I love that place. I love the owners. I love everything about it. I love the brands that they have on the wall. I love the curation. I love the food. Like I crave that breakfast sandwich all the time.
11:05I just can't wait in line. But shout out to them for actually creating a place that I wish I could go, but I just simply can't wait in line. No, I love it before 7.30 a.m. because there's no line. Good to know. Yeah. I'll give it a shot actually at that hour. You never know. Before we continue this conversation, I want to take a quick moment to thank today's sponsor, Factor Meals. And I know we were talking about productivity earlier in this episode and Factor has really quickly become one of my biggest productivity hacks. I was traveling a bunch earlier in the month. I was in Austin. I was in New York.
11:34It was like a jam-packed work week. And I remember getting in the car on my way home from the airport and being like, oh, I have to order dinner. I forgot to go to the market. This is like such an added stressful thing. I have to like cook meals for the week. And then I remembered that I had Factor waiting at home for me. And I actually had pre-cooked amazing meals waiting for me that are honestly zero stress. One, I love the fact that there's no prep. They are no mess meals. But also I feel like I'm really meeting a lot of my wellness goals lately, especially with summer around the corner, because of the fact that I'm eating clean.
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12:44That's code LGD50 at factormeals.com slash LGD50 to get 50 % off your first box, plus 20 % off your next meal while your subscription is alive. Okay, let's get back to the show. I obviously very much admire you. I have loved seeing the business just thrive in the past, I'd say year or so. I remember seeing Heaven Mayhem pop up, I feel like on Revolve. And I was like, oh, who's making this? Like, this is very cool. And then before I knew it, it was literally everywhere. And I had known about you because I knew that you had had a pod. And I feel like as a fellow podcaster, I'm just like in the mix of it all.
13:21But I feel like something I am faced with personally, but also in our community is something that is often talked about is this idea of like being an influencer, having a following and starting a brand. And you actually picked something so niche that obviously really worked. And I'd love to hear about that experience of having a following and being like, that's going to be my thing and I'm going to hit that target audience. Well, the thing is, is I didn't start the brand with my following in mind. So I actually started the brand without even posting on my personal Instagram. Like what do you guys want?
13:54Nothing. Nothing. Nothing. Posted the necklace, tagged the necklace, kind of as if I got gifted it or it was my friend's brand. I'm like, this is so cute. Nothing really inconspicuous. I didn't want people to know it was my brand. So like I really went about it the other way. I think most people, and I think that's so good. And I always try and tell people that because I think a lot of people are always like, well, easy for you. You have followers are like, well, easy for you. There's another reason. And it's like, well, I didn't use the followers to do it, to do the actual brand. So I think that's really interesting.
14:23But I, while I didn't use my followers to like promote the brand to them. I used what I thought they liked because they liked my style to then create something that I liked that then I thought people would like, if that makes sense. It does. And I also think at the end of the day, no matter who you are, no matter how many followers you have, if the product's not good, it's not going to resonate. Totally. And I think for you, the product was good. That's the thing. People always say to me, like, well, how do you think? What's the reason? How did it get big? How have you done it? I'm like, I'm sorry.
14:52It all comes down to the product. It literally all comes down to the product. And I guess the way you market it, you can have the world's most amazing product, but if you don't market it right, that's not good. You can't market yourself out of a bad product. Like if your product isn't hitting, I don't know if there's hope. A hundred percent. Yeah. I love that you first posted on Instagram inconspicuously because that's like my like secret fantasy. Like that's my fantasy would literally be some people in this world have way bigger fantasies than me. I can't believe I'm saying this is my fantasy.
15:25But my fantasy is like starting a brand, having no one know that it's mine and just like casually posting it on my Instagram and people finding it and being like, oh, I really love this. That's the way to do it. I couldn't agree. Because then all of a sudden it's like you just started an influencer brand and you really pigeonhole yourself into that. And also I think it's really interesting because I think if I posted it at the start, maybe I would have got more sales on day one and day two and day three, but then they'll drop off like your followers want to try it first but are they still interested in the brand whereas if it's the other way you're really growing this like organic brand of people that love the brand they don't love you and another thing is I was also kind of self-conscious about it because at the start I was hand making every necklace so I was like well I don't know I just don't want people to like come after me for a lost package me personally or come after me for a broken necklace me personally and say like Pia what are you going to do about it so I was kind And they're like, I'm just going to leave it to heaven mayhem.
16:23And then eventually I just started like drip feeding it in a little bit, a little bit. And then in a few Q &As, even now, if I do a Q &A, people will be like, wait, wait, wait, what did I miss? You own heaven mayhem. I'm like, I'm glad. I'm glad you like haven't caught up. But now it's like in my bio and now I'm obviously really proud of it. So I'm like, okay, let's go. Right. That's a good tactic. Yeah. Why jewelry? Where did that come from? I just always been an accessories girl. I always wanted to do something for myself and have something for myself. and I had the idea of this pendant necklace.
16:51I was like, oh, I want to do that. I want that necklace. And it was really easy because I was hand making it. So it's not as if I was like, oh, how do I design it? How do I get a formulation for this product? Like it was so easy because I'm like, I see the pendant. I see a cord. It's anyone can tie it on. So then I'm really glad I've gotten out of that now because I think that just it wasn't really a sustainable business model. Firstly, hand making everything. And secondly, it was too volatile. anyone could just kind of take that. I didn't really have much identity. Like anyone can just hand make their own sort of.
17:24Even now it's like there's so many earrings out there now like heaven mayhems or like there's so many dupes, but it's like, but you are probably buying heaven mayhem because firstly, the quality and the fact that it's actually heaven mayhem. And it's like, if you know, you know, and you have access to all our styling content and our blog and our email list. And it's just like a community and a vibe rather than just like a gold pair of earrings. Right. So I think that it was good that I transitioned out of the necklaces because I made it really like a legit brand. What was the first thing you did when you knew you wanted to start the brand?
17:53I often reflect on my experience being in college and wanting to start like a fashion blog and being like, where do I start? Like, where do I begin? And I, my first thing was like forming an LLC, but like, what was yours? Okay. So I went about it a little bit differently. My like literal life motto is done is better than perfect. And it just, it transcends my entire life. And I just like to get shit done and get shit out there. So I started the brand and I just hand tied the necklaces, put them on Instagram and made a Shopify. Didn't have an LLC, didn't have a trade mark. You were just like, let's run it.
18:29Didn't have a business plan, paid for 12 months of my Shopify subscription,$30 a month and paid for my Canva subscription and paid for the pendants and the court. That was it. By the way, the Canva hive is crazy. Canva, it's changed my life. I don't have a graphic designer. I do all my own graphics on Canva. If someone was to ask me like, what's a resource right now that you wouldn't give up? I'd say Canva. I'd say Canva. Canva and YouTube. I don't mean, I guess Google like changed my business. Google is like, yeah, you know, it's like, well, everyone needs it. Yeah. For everything. No, but as a business owner, Canva, like I made business cards on Canva.
19:05Yeah. I made everything for this podcast on Canva. I made 90 % of the stuff for my wedding on Canva. Canva's everything. Yeah. All our designs, I make all the tech packs. I make every logo, every website, everything, literally everything. So I think what I'm trying to say is I started really, really small. There was no business plan. I think there's so many ways that you can do things. And there's literally a hundred ways that you can start a brand. So there's no right or wrong, but I like the way I did it because it's very accessible. I started with$900. You don't need a business plan. You don't need to go to uni.
19:39You don't need an advisor, investor, anything. You just need to start and you just need to get it done. That's why I'm saying done is better than perfect because do I like those necklaces now? No, literally no. I mean, you couldn't pay me to listen to my first few episodes of this podcast. It's torture. Oh, totally. I think evolving is a really good tip. When we now release new products, we always get like the lowest we can. I mean, sometimes I'm like, I know this is going to go crazy. We can order more, but usually we always test, like see what people like, always respond to feedback if people like oh we want clip-ons we're going to do more clip-ons if people want people want clip-ons yeah because they don't want their ears to droop why you would never wear a clip-on I mean I have so many clip-ons because I have a lot of vintage earrings and I just people keep saying like oh go get go put the what are they called a post like a post go get a post yeah yeah and I just haven't done it yet but I hate a clip-on I know because they pinch they pinch and I actually like it it's just like they're hitting a nerve for sure and like I don't realize that I'm in a bad mood, but I'm actually in a bad mood because the earring's pinching my ear.
20:37Yes. Look, I will say we... It's like having a bad blister. Like it ruins your night. Yeah. We have this little silicon pad on ours so that they're a little bit more soft and comfortable. Okay, but... But still, I don't really enjoy a clip-on. I do with a huge earring because I'm like, I don't want my ear holes to pull. Yeah. But... I know someone who just got their ears redone because of that. And I'm obsessed with that. Yeah. My clip-ons, I spray hairspray on them and that's how they don't move. Oh, that is so clever. Yeah, because it gets sticky. Wow. Yeah. Come on, jewelry girl. Love that tip.
21:07Yeah, take it. Take it. Yeah, no, you got to put a little hairspray on the clip on and let it dry a little bit because if it's obviously wet with the hairspray, it'll slide. Yeah. But let it grip to your ear and that thing's not moving. Wow. So I've seen your earrings everywhere, obviously, as I mentioned. Revolve on you right now. I feel like everyone is always talking about them. And I've seen your jewelry go viral. I've seen it on Kendall Jenner. I've seen it on Hailey Bieber. is there something that you think you did that made your earrings and brand go viral quicker? Honestly, I don't know.
21:39And it's really crazy because I want to start my next brand. I want to do new things. And I'm like, how the fuck am I going to do it? Like, I don't know. Next brand. Yeah. I mean, I think I've got this bug now that I'm like, oh, I'm, you know, not onto the next, but just like in addition, we're going to have to start cooking up a few more things. And this would be a completely different brand, different category. A different thing. Yep. Completely different thing. It couldn't live under the one roof. No, no, no, no, no. Okay. I probably, so not only will I start a couple of other legit brands, but I'm also going to start a couple of side hustles that no one will know about, but they will be a product-based business that will be small-ish.
22:17And yeah, no one will know about them and I'll do them soon. The secret side hustle is crucial. Yeah. So that'll be fun. But I think I don't know how to replicate this viral feel. I will say that sometimes I'm kind of like manifestation-y energetic and I'm like I have worked so hard my whole life like I really go above and beyond in everything and before heaven mayhem it's like it wasn't quite fitting the puzzle piece wasn't quite fitting even though yeah I was receiving some success and this was good but it wasn't like I was at the peak or I wasn't doing what I truly doing as much as I wanted to do I wasn't at the place I wanted to do and I kind of feel like with Heather Mayhem, it all just slotted into place and it's like all my previous hard work and all these other fields have like met me in Heather Mayhem.
23:01It's very hard to explain, but I think it was that plus a perfect storm of Hayley wearing, Matilda Jeff posting, amazing influencers, Revolve reaching out, Shopbot reaching out and just being on like the right sites, the right time, people on TikTok and just like the whole storm of it. if I had to do it again, I don't know really the formula. I just roll with it. And another thing I always say is like, I really have no idea what I'm doing, but I know what to do. Like I know every step. I'm like, this is the to-do list. The plan is unsure, but it will end up being the right thing. I'm curious now, did any of these influencers, were they wearing them before the Revolve?
23:37Yeah. A few were wearing them before Revolve. It's like a good lesson in like striking why the iron's hot. It's like you see this current moment, don't let it pass you by. And this is what I usually say to people. It's like, do you think the stylist relationships are everything? Yeah, I think so. I think so. Yeah. We have a lot of stylists reaching out and I should probably actually harbor those relationships more, like take them for coffee, really actually do it. But I'm just, I give them what they want. I'm like, yeah, sure. We'd love to. Whatever you need. We'll uber package it. We make it easy.
24:11I think it's really been so helpful and I hate to say it, but being in LA because having the ability to be like, oh, you need something by call in tomorrow, we can just drop it today. We can Uber package it. It's not like it has to come from Australia or London and blah, blah, blah. So that's been really helpful. We just have a lot of stylists like cold emailing. I remember we had the subject was like Emrata for her Maybelline shoot or something. I'm like, sure. Take everything. But then I'm thinking like, I always am very low-key. I'm like, you know, yeah, they asked for it. They also pulled a hundred other things.
24:44And then she's wearing it in Daily Mail on the streets of New York shooting it. I'm like, that's crazy. So it's all worked out. I think the biggest has been Hailey Bieber wearing it, which happened in person because her friend Justine bought the earrings. And then I saw them at actually community goods out of all places. And I just was like, well, I'm not the kind of person to go up to a celebrity. And I feel as though those girls have so many people coming up like, oh, I have a brand. And they're probably just like, I roll, leave me alone. I'm with my friend. But I went up to Justine and was like, thanks for buying and supporting.
25:16I've seen you wearing them. Can I send you some more? Like whatever you want. I DM'd you, you didn't reply. And then Hayley was like, oh, that's so sweet. Like you have a brand. I was like, well, yeah, if you'd like anything, you'd let me know. But I was really talking to Justine. And I think that that was kind of the difference. It wasn't like I was fangirling over Hayley, which I think was important. I was like, truly, I felt like I was allowed to be there because she had spent a significant amount in my brand and I'm like going to thank her. Like it just is like a human interaction. Absolutely.
25:44It all aligned very serendipitously, like right after they got back from the trip that Justine was posting them all. So it all really aligned. And the next day, her stylist reached out and were like, Haley specifically requested Heaven Mayhem. And then I said, I was like, yeah, yeah, sure. They were like, can you bring it to her house today? I'm like, yeah, yeah. On the way, like that's another ease of being in LA. But then I said to the stylist after like, wait, so can you just give me the rundown? Like, what do you mean she specifically requested? And she was like, she specifically requested your brand.
26:13And I'm like, okay, can I have some more information on like how it went down? But I didn't push it. So yeah, I guess that helped. And then she wore the earrings and then it kind of just snowballed from there. I love that story because you were just like, I'm just going to have this very human interaction. I'm not going to like sell anyone. I'm not going to pitch anyone on the spot. I'm just going to go thank a customer. Yes. For buying my brand. That's actually how I do everything with influencers now. I've never in my life, I'll say to an influencer, like, I'd love to send you some stuff. Like you have the best style.
26:42I love your style. Usually from my personal account, not Heather Mayhem. And then I'll send it to them. And like, maybe, maybe if I thought that the package got lost or there was a problem or they had questions, I'll check in like, hey, did you get it? Never in my life will I be like, hey, when are you going to wear it? Hey, did you receive? Hey, have you styled it yet? When can I expect a post? Never in my life. And I think the point of me giving Heaven Mayhem to anyone is because I'm like, I would die to see you in it because I think you're the coolest and I love my brand and I want you to wear it.
27:12So like that lights me up, not the fact that you're going to post it. And I think people get that energy and they're like, oh, I want this gift from you, not this like transaction. I can't help but think about how vintage is trending in fashion so much right now. and heaven mayhem like came around right at the right time. Like you guys have such a great vintage ethos. Like everybody wants to be wearing vintage or archival, like even look at the Met Gala, like it's such a moment. Why do you think vintage jewelry specifically is really having this moment? I think a couple of reasons. One, I think people are over the hoop.
27:45Like everyone was wearing the dainty little necklace, the dainty, oh, you're kind of dainty today and I like it. This is just my everyday. Everyday. Yeah. It's an everyday dainty moment. Yes. I wear these every day. If I don't have a good everyday stack, I will not have earrings in and the thousands of holes in my ear will close. Yeah. So I need... I've got a lot too. Yeah. I need like an everyday... I do wear... I have a lot of heaven mayhem. I wear a lot of like big chunky pieces often. But I think those like kind of mid-sized hoops was all the rage. Like a slick bun and a gold hoop. No, a gold hoop.
28:15I actually got... It's so funny. The other day I was looking in my jewelry door and I was like, I have five gold hoops I've never worn. It was an era. It was an era. And then what was after that? Nothing for like, what were we doing? And so I think Heaven Mayhem really struck while the iron was hot, as they say, if that's what they say. I'm always missing up my phrases. American slang. It's striking while the iron's hot. Oh, so I got it right. You got it right. Well, I think we just really nailed it at right time, right place. Like everyone was into the vintage. It was something new. It was fresh.
28:44It was a very unique and statement, distinct product. Like it was very obviously a moment. And I also think vintage, yeah, I think everyone wants to wear it now. But the coolest thing about vintage things to me and vintage inspired designs is that they're always cool. Yeah. Like whether they were, they just always come back around. Like the earrings you're wearing now are forever. Yes, forever. And I would keep these for my daughter, but my mom would also wear these, which I love that. And I think it doesn't have to be actually vintage, but like inspired by those design elements that are really timeless.
29:18And also like the quality, I guess, it's great quality at last. That kind of thing, I think, is all the ethos of Heaven Mayhem. Completely agree. I love the intergenerational thing. I think that that's always if you can have three different generations wearing your product, it works. Yeah. I also think that the vintage jewelry specifically is having this moment because I do feel like fashion has become very essentials driven. Like even like you and I today are in very like capsule wardrobe vibes. Papsule wardrobe vibes. Like you're in a great trench coat. Where's this trench coat from? Oh, Camilla and Mark.
29:52I can't feel good. The best. Highly enough about this brand. And where are these like perfect black low-heeled boots from? The boots are acne. Okay, yeah, that makes sense. Love them. Makes sense. Do you want the whole fit? Yeah, I want the jeans too because you've got great jeans on. The jeans are girlfriend from Revolve. Love. I kind of like a Kate jupe. Yep. love them high-waisted high-waisted really really long because like for the tall girls yeah the t-shirts a turn do you have stuff from a turn I do I actually my first job in fashion was working for Chloe no way best brand love it so good and then the earrings and the belt I have a mayhem love yeah yeah it's simple that's what I'm trying to do I'm trying to be a simple girl I have a uniform I have stuff that anyone can wear it's not like yep it's crazy out there and no one can someone can't think like oh that would never suit me like literally this outfit would suit anyone but we jazz it up with the accessories and then that's how we say like oh you gotta get you have mayhem what do you feel like is going to be the jewelry of the summer i have some fun necklaces coming for the summer i necklace summer for me is like the time where i'm like i want to layer all the necklaces so i don't really want to wear an everyday necklace the thing is i get kind of itchy hot sweaty i'm like get the fuck over the necklaces same thing with bracelets i can't do it i feel like i'm a very mobile person it's like i hear them moving i hate i can't do it i feel uncomfortable unless someone is getting me a full tennis necklace.
31:07I won't be wearing an everyday necklace. However, I have some really fun necklaces for summer coming, coming in a couple of weeks, like a month actually. And they're just fun. It's like strapless top, tan necklace. That'll be it. I have fun thoughts around this. I'm also going to tease this new earring that I'm bringing out. It has fabric on it. So it's not necessarily for summer, but I think this earring will be like an amazing wedding look, a summer night look. I think it's just like a bit fun and different as opposed to the regular just gold and silver. It's like bringing in some color with fabrics.
31:42And then later this year, I have two new, completely new secret product categories coming, which I'm hoping one can kind of launch in time for summer. And I think it'll be really fun. In the jewelry space? Yeah, in the jewelry space, but it's kind of like in the accessory space. Fine. That's great. That's all under your umbrella. It's all under my umbrella. I love that. Heaven Mayhem is becoming an accessories brand. We're moving away from, to be honest, we're pretty much just an earring brand at the moment. And then we have belts, only earrings and only belts. Like we don't really have any necklaces or bracelets.
32:13Bags, sunglasses. Yeah, bags, sunglasses. Yeah, you can do the whole thing. There's a lot of things we can do. I think jewelry to me is so personal. Yeah, it is. And there are so many options for so many different people and like the way that they like to dress. What's your best tip if someone's like, I don't know what my jewelry personality is. How do you help someone find that inner jewelry self? I think some people are scared of a statement earring. And I think you've got to start a little bit smaller. We have a product called The Ribbed, which I love because it's very inconspicuous. I wear it every day.
32:42It's very lightweight. So I think you've got to start a little bit smaller. What about mixing metals? Are you pro mixing metals? Okay, love. I'm all for it. Give us the best tip. I actually see now you've got gold earrings, silver ring. No, I've got... Oh, yeah. Yeah. I've got gold belt, gold earrings. The thing is, my wedding ring, my engagement ring, silver. The watch I used to wear all the time is gold. My, you know, it's like, okay, you've already mixed. This is why I came out with mixed metal earrings with Heather Mayhem because it's like, I know we all have like a bracelet from our family that we have to wear as silver, but then the watch is gold and you're just like, which earrings do I wear, you know?
33:15So it's really amazing. But I also don't really care. I have no problem with it. I know a lot of people are like very particular about it, but I personally think it's fine. And I think it's like done is better than perfect. Like there's so much that I just don't really care about. Yeah. it's all good. I think my thing with mixing metals is if it's all dainty, it works. If I'm wearing like a giant gold earring and like a giant silver watch, I don't love that. Yeah, there does need to be a bit of the meshing. I wouldn't wear a huge silver belt and huge gold earrings. You're right. Since launching a brand in fashion, if there was one thing about being in fashion that you could change, what would it be?
33:51I guess I would try and remove dupe culture. I think that's kind of annoying. And it's become really funny. I feel two years ago, three years ago, if you were getting a YSL dupe, you would be embarrassed. Like, oh, I'm wearing a fake. But it's not a fake, but it's like a ripoff. And it's like, you would be embarrassed to have even bought them. But now people... I was going to get these YSL flats the other day and I showed my friend. She's like, just get the dupes. They're$200. And I'm like, that's so welcomed these days. And I think that's all good and well when it's like a huge brand, but I think I just like to support the original creator.
34:28Thanks so much for coming on. Thanks for having me. It was really fun. It went by like a little breeze. I know it actually did go by so fast. So thank you.
34:53Thank you.
By now, chances are you either have bought something from Heaven Mayhem, have it in your cart, or in a saved folder on Instagram. Since its launch just last year, the accessories brand has taken the fashion world by storm, being seen on Kendall Jenner, Hailey Bieber, and more. In today's episode, I talk to founder Pia Mance on how she found her brand niche, what it takes to go viral, and her thoughts on dupe culture.
Follow Pia on Instagram @PiaMance and @HeavenMayhem
Love the show? Follow us and leave a review! And for more behind-the-scenes, follow Liv on Instagram, @LivvPerez.
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