In short
Podcast Episode Notes: How to Future Proof Your Career and Earn More Money
Podcast Overview
- Title: Making Money
- Hosts: Damien Jordan and Timeyin Akerele
- Focus: Financial education including building wealth, investing, and career progression strategies.
Episode Description The hosts discuss career and earning strategies with Helen Tupper, author of *The Squiggly Career*. The conversation revolves around the need to adapt to changing job markets and how to focus on skills over traditional career ladders.
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Key Themes and Discussions
- The Changing Job Landscape
- Skills Obsolescence: The rapid pace of change in skills, particularly in tech, means that many skills may become irrelevant within a short time frame (e.g., 50% becoming irrelevant in just a few years).
- AI Impact: Artificial intelligence and technology are reshaping job roles, necessitating constant skill updates.
- The Squiggly Career Concept
- Definition: A "squiggly career" contrasts the traditional ladder-like career path. It emphasizes lateral moves, diversifying skills, and exploring different roles.
- Broaden Progression Definitions: Progression can come from responsibilities outside of promotions, such as job crafting or taking on new projects.
- Rethinking Career Progression
- Promotion vs. Skill Development: Traditional views equating promotions with pay increases are outdated. Many opportunities for pay increases exist within current roles.
- Broaden Opportunities: Employees should consider internal mobility, mentorships, and skills development.
- Strategies for Career Development
- Career Conversations: Engage in curious conversations about potential roles and projects, rather than waiting for managerial direction.
- Identify Talents: Understanding personal strengths is crucial; seek feedback on what others see as your strengths.
- Learning and Development: Encourage micro-learning sprints to integrate learning into daily routines.
- Overcoming Barriers
- Confidence Issues: Many professionals struggle with self-doubt, especially in competitive environments.
- Building a Professional Network: The importance of both strong ties and weak ties in creating opportunities and accessing new roles.
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Practical Advice
- For Individuals:
- Identify values that drive you and use them as a compass for career decisions.
- Understand and articulate talents you want to be known for.
- Cultivate a community of support and mentorship to aid in career development.
- For Organizations:
- Foster an environment that encourages internal mobility and career discussions.
- Implement talent marketplaces to allow employees to explore roles across different functions.
Final Takeaways
- Squiggly Careers are Normal: Embrace the non-linear nature of modern careers as a means to adapt and thrive.
- Continuous Learning is Essential: Regularly update skills and remain proactive in career management to mitigate the risk of becoming obsolete.
- Support Structures Matter: Build a supportive network of mentors and peers to navigate career transitions and challenges.
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Conclusion The episode emphasizes that career paths today are dynamic and encourage listeners to embrace flexibility, continuous learning, and proactive engagement in their professional lives to ensure sustained success in a rapidly evolving job market.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:01You know what I love, Damo? Things that save me time. You don't have YouTube premium, mate, so I just don't believe that. Granted, I'll give you that one. However, I've got one for you. A great time saver in personal finance is Money Week magazine. They spend a lot of time distilling the biggest stories in personal finance down into consumable chunks, so you don't have to scroll and scroll. They give practical tips on savings, investments, pensions, the UK economy, the global economy. It's like your five a day, but for finance. If you want to give Money Week a try, you can get six issues in print and the app absolutely free by visiting moneyweek.com forward slash money.
0:34After your trial, you'll save an extra£5 a quarter on the subscription, which is exclusive to Making Money listeners. And that's moneyweek.com forward slash money. But there's a link in the description if you just want to click that. Careers are changing pretty fast, accelerated by things like AI. And if we are not investing in our learning, then we will start to get kind of left behind in the world of work. And that is the reality for everybody. Helen Tupper is a careers expert, author of Squiggly Careers and host of the podcast of the same name. As CEO of Amazing If, she works with companies like the BBC, Visa and Microsoft to make their employees' careers work better for them.
1:11Over the course of your life, your career and how much you earn will probably make the biggest impact on your financial future. But in a world where skills are becoming increasingly obsolete, how do we make our careers work for us? Between the ages of 45 and 50, people who do a career change at that point in time are healthier and wealthier for the rest of their life. Yeah, I wish I could go back and be even messier, even squigglier. Even squigglier. Get proper squiffy. It's never too late to squiggle. No, no, no, that's it. I love the word squiggle. It's great. It's great.
1:45So I just apologise for William in the background. We've only got an hour today. Yes, you, Will. Will.i.am in the background and he's making us coffees. So you'll probably hear his kettle screech as well. He's got the most inefficient kettle in the world. Takes 20 minutes to boil and screams at you. It's a war kettle. I know, yeah. But anyway, what I would like to speak today about is how people can identify the best route to go in their careers and think about progression in probably a way that's not typical and then how they can kind of go about that. I've consumed loads of your content in the last few weeks and it's really fascinating how you think about things and it kind of challenges maybe how most people including myself think about things and how we measure success.
2:29Can we just start please first of all by framing how you think people face a challenge now going forward in terms of their skills and maintaining relevancy? Yeah so for lots of people the skills that they currently have won't be as relevant in the next five years time like it's actually not a long period of time and And that is shorter for people that work in STEM careers. So if you work in tech, for example, that's an even shorter period. Like in two years time, half the value of the skills that you have today will not be relevant to your role. So what this creates is a constant requirement for people to invest in, upgrade and update their skills.
3:05And that's very different to the sort of ladder-like careers that we were presented with, where you picked a profession and you showed up work hard and went up a ladder. today the only way you stay relevant in your role is if you keep investing in your skills and so when people are thinking about their development how do I learn is really the first question before how do I get to the level that I want to and I think that's a complete flip from how people used to think about their careers yeah I think there was a TED talk that you guys did you and your when I say you guys you've got like a co-author or a business partner I mean I spend more time with her than my actual partner so yeah all things yeah yeah um and the stat that she said was that in three years 50 of skills will be irrelevant by 2025 this was yeah i think it was the wef world economic forum that put that out do you think that that came true that's that or do you think i think it's one of those things that's actually quite i mean it's hard to measure on an individual by individual basis it's really hard to say you know 30 of your skills are no longer relevant but 60 i mean we don't i don't think we do that i think the gotta have skills first
4:17so we won't get into that debate but what we should debate is development as a whole so regardless of what role you do where you work the reality is that careers are changing pretty fast accelerated by things like ai and if we are not investing in our learning then we will start to get kind of left behind in the world of work and that is the reality for everybody whether it's you know 30 % of your skills or 60 % of your skills we need we need to keep learning or we won't have the opportunities we'll become quite vulnerable to the change yeah I think most people listening to a personal finance podcast at this time of time of year will have an eye on progression and the typical way of thinking about progression is more money right do you not think that that's the right way to think about it then I think that with progression a lot the assumption because of ladder-like careers, the assumption we get kind of given about what good development looks like is that we should climb a ladder, we should get promoted, and promotion equals more pay.
5:10The problem with that is there aren't enough promotions to go around. So, if we just join up promotion equals pay and promotions aren't possible, then people can't get to those needs that they might have for financial needs, development needs, all that kind of stuff. So, the first thing to do, I think, even before we get to pay, is to broaden out progression. So, not just focus on promotion, but broaden out progression. So progression could look like a sideways move into another part of the organisation. It could look like taking on more responsibility in a role. It could look like job crafting.
5:41There's a whole range of things that people have more influence over when we think about progression rather than just promotion. And I think the thing that people don't realise is that progression can also come with pay. So sometimes you can increase your pay in a role at the same grade, at the same level. You don't always need to get to the next step. And helping people to be confident about their career conversations, to position themselves for progression can unlock sometimes more opportunities for more pay than just only, you know, really, really getting narrowly focused on a promotion. So I still think pay is really important.
6:19I think it is a motivator for lots of people. I think there are motivations behind money that are worth exploring but we're not taking pay off the table when we talk about squiggly careers we're just saying think progression first and don't assume that promotions are the only way to get more money yeah the issue with promotions um it's the same in in the youtube game which i operate in to quote one of the greatest bands of all time the winner takes it all and that winner might only be one percent better than everyone else so in my game i have competitors and we we made um videos around a certain topic one video will get all the views because YouTube will just go, oh, that's the best video in terms of click-through rate and watch time.
6:55So promote that to everyone. Whereas all the videos are relevant and good. And if you don't win the promotion, you essentially just get left behind. And it's not that the person who's promoted is 10 times better than everyone. They might just be like 1 % better or they might have a better relationship with the manager and then they move up and their life outcomes are well better. I think with promotions, there's just a lot of politics. There's a lot of internal process. There's a lot of politics. There's a lot of things that aren't out, aren't necessarily in your control. and so with squiggly careers what we're trying to do is increase people's control give people more choice so they're less dependent on one particular position and give people more control over the outcome and if we only focus on promotion then we're not we're not doing people a good deed with their development you've mentioned squiggly careers twice yes we both know what that is but i don't think the audience know what squiggly careers are so if you could like explain to them what a squiggly career okay so squiggly career opposite of a career that looks like a ladder.
7:48So ladder-like career, step-by-step, job title driven by the next job title, climbing a ladder. That's the ladder-like career. Squiggly career is where we say, actually, let's give people more opportunities to develop in different directions. Let's help people to have careers as individual as they are. Let's remove the judgment of what a good job looks like. And actually, let's focus on what success means to a single person and start there. And the premise that we work with is that people will have more freedom, flexibility and fulfilment with a squiggly career rather than feeling like they're forced to follow in someone's footsteps with the ladder-like career.
8:24I am not undermining the importance of money at all and I've definitely looked at career moves through that lens in the past but what I think we have to do is balance that out with what is your motivation beyond it. So even if you want money, for a lot of people more money means more stability or more money means more sense of achievement or more money means more security And I think understanding the motivation behind the money is really important because sometimes more money isn't possible. There is a pay freeze, there is a restructure, there's whatever's going on. But it doesn't mean there aren't other ways that people can fulfill that motivation.
8:57I'm really motivated by achievement. If I just attach the fulfillment of that to money and I don't get more money, then I don't feel like I'm achieving. actually my need for achievement can be done in lots of different ways it can be done by writing a book it can be done by 200 people like in a linkedin post you know there's ways that i can get that value that motivation fulfilled that goes beyond just getting more money i think that's i'm not undermining money i'm just saying it's often not the only way that people get that motivation fulfilled in in a in the past the traditional career was you'd find a job and you'd have that for life yeah versus now people change jobs all the time yeah has there been any research to look at if those individuals who stayed in careers their whole life were more fulfilled you know has anyone asked them like how do you feel about your careers i haven't seen it because it's like they they didn't have that choice of squiggling yeah it's like that's you you know but they seem we often look back at them almost romantically the previous generations of life was simpler they they seem to be happier and more fulfilled maybe you know a booming property market that helps i think the guys in coal mines probably didn't enjoy but like They're like the doctors and like, you know, people have like a calling for your life.
10:07You're like, I always want to be a doctor. Then you're a doctor for 60, 70 years. You'd probably be like, oh, you might feel quite. Mike Grandin was a miner. He was always quite happy. And when the mines closed, he then went to go be a guide in the mines. So I think he probably, and then he was a lollipop man. So he was kind of squiggly. Yeah, he was kind of squiggly in his own way. I don't know. I think it's really hard to compare because I think that world was very different. like their skill they didn't have the pressures necessarily that we are under in terms of the pace of change the kind of the need to learn they they did have more job security they could sit in a job and you know be relatively confident that they would have that job in a year or two years time and I don't think we're operating today in the same context I think there's a very different pressure on people in work um and I don't think that means that you can't be happy doing what you're doing but I do think it means that you can't outsource your development to somebody else which I think is a lot of the time, you know, job for life, work for a stable employer, show up, this company feels like a family and I'm safe and secure.
11:06I don't think that is where we are working now. I think we're working in somewhere where if we do not take ownership for our development, we can become quite vulnerable in our career. Okay. What about people that just hate work? No, seriously. There's a large load of people out there that are like, I just fucking hate what I do. I just do, I go there to get the money. And I think this idea that we should all love our job and get fulfillment is I think 70 % of people that might not even apply to. Yeah. So I'm not necessarily talking about loving your job. I'm not in the camp of let's all go love our job every day.
11:35I run my own company. I work with my best friend and business partner. I do not love my job every day. But I do like it a lot of the time and I do feel fulfilled by my work. So I think there's a difference there. The first thing we want to work out is what motivates you and not have any judgment about that. So for example, let's say someone is motivated by doing a job, getting the money that they need for their life, because what they really care about is music. Like, you know, and they know they can't earn a living doing that. But to be honest, that's their passion. That's okay. We would work with those values and say, well, okay, well, how do we find a role that aligns with your values?
12:09The problem is when we place the same motivations on everybody. So we assume that everybody's motivated by achievement, or everybody's motivated by, I don't know, becoming more senior. The problem is when we present people with one version of success, which the ladder like career does, and then people don't enjoy what they're doing. They feel pressured to perform in a certain way. They feel like they're competing with their colleagues. None of that is good for people. What we're trying to do is take away the judgment and say, why does work matter to you? Let's start there and let's build your career around that.
12:41And for some people that might be like, to be honest, I'm just here to earn money because there's something else I want to do. That's fine. We work with that. For some people, it might be, I'm here because this gives me it gives me a sense of achievement which is important to my identity also fine but when we talk to people about career development the starting point is what we call values understanding what motivates and drives you and the idea is that you design your development around that not this kind of single definition of success. And at what age would would someone be having that conversation?
13:10Yeah it's a good it's a really good question so the the research around values says that your values are formed so the things that motivate and drive all of us are formed by the time we're in like a young adult so early early 20s um so i think at that point we should be having conversations with people around i think actually it's more about giving people experiences so i don't think you really know what motivates and drives you until you've been given experiences to explore some of that stuff and go do you know what i didn't like that that that didn't work for me so i've definitely had some of those roles earlier in my career where i was like that that wasn't a good move for me and then some of other moves where I've gone, that's a bit better.
13:46So I actually think giving people a really, what we would call a really squiggly start, you know, not trying to fix people too early in their career and giving them a chance to work on different projects, move around a business a bit, and then ask them questions about, well, what gave you energy? Where were you most motivated? And try to get those insights. I think that's really valuable. A lot of the time we don't do that. We put people into pressure after university or when they finish school to pick a position, assume that it's the right path for them to take and then they're kind of you know a bit siloed in there in a company and i think that doesn't help them get the insights which would actually make them happier more fulfilled whatever word we're comfortable with but basically enjoy the time they're going to spend at work grad schemes always did that better i found great big big blue chips grad schemes and bank investment banks would often just move people around three months at a time whereas if you weren't lucky enough to get onto one of those schemes where they basically got budgets just to say for a year we're not going to we're going to you're not going to work you're just going to experience.
14:43You know, you just kind of, you have to pick a job and then that's you, you know. I think organisations, I agree. I did three grad skills. So I was so keen on all this learning. I kind of gathered a lot of that quite quickly. But I think what I see in lots of organisations now is they're moving more to a skills-based strategy, as in, rather than sticking people in a job, and then you have to kind of stay there for two years before you can move on to the next one. Again, very ladder-like. What people are more doing is saying, well, what skills do you want to be known for what skills do you want to stretch and what projects could we put you on that would help you to do that so we're seeing more like a lots of organizations doing what they call a talent marketplace where you can apply for internal projects that might not be part of your job today based on strengths that you want to develop and i think if that was a broader way that organizations worked we would kind of create the sort of things you got from a graduate scheme but not just for people starting in a company yeah i wish this was before even working in the education system because i wish someone said to me damien you're just good at getting a's and exams at gcse but you hate studying clearly so if you go to uni you're going to get shown up so just don't waste your time mate and go sell some shit because that's what you're good at do you know i mean go go and get into a career where there's a money motivator because that's when i like came alive and you're probably the same right i i've had it the squiggliest of careers i'm like that that inflatable guy his arms are like waving in the air i'm super squiggly um but i think that's because my parents my when i was my mom's a doctor so she was always like ladder go medical school keep climbing my dad was in like merrill lynch was like ladder climb but for me my dad's like i see you as because he left merrill lynch and ran his own business and things he's like i see you a bit like me more of an entrepreneur i don't see you just working one career for your whole life so i'm sure you're going to hop around whereas your sister who's in like security and counter-terrorism she's just like fully focused on like that so I think it depends on who you are but I do think the system's a bit broken because when you're in school they're like what do you want to do for A levels what career do you want to do and then you get to uni and they're like what career do you want to do then you get to the job they're like where do you see yourself in five years and I'm like I haven't even got the job yet what do you mean in five years I don't even know if you guys are going to give me this job so do you think that companies are changing the way they think or do you still think they're like okay where are they going to be in five years do they want to be a director her?
17:01I think a lot of the organisations we work with are changing their thinking, unless they probably wouldn't, they wouldn't work with us on Squiggly Careers. But what I think, where I see a gap at the moment is for students, like we've mentioned, I definitely see a gap there. I think there's a lot of work we can do around Squiggly for students. How do we help them think about it? How do we create environments that are easier for them to move around? We kind of sort of try before they apply kind of thing is what we really want. But then the other opportunities at sort of the other end, really, of the career scale is people who are, from an age perspective, they're sort of approaching thinking around retirement, or that's what they're being told to do.
17:36But they actually want to keep working. They are not ready to stop working. But what they see is a kind of work and a workforce that isn't really encouraging them to stay. And I think that those two areas, how do we create work that lasts longer for the people that want to do it, who have an immense bank of skills, but they're not necessarily working in organisations that know how to support later life careers. And how do we help people earlier on? That's where I think we've got quite a lot of opportunity to influence in our work. Yeah. If I could go back to my 20s, I'd say to myself, try loads of things and quit loads of things and be quick on quitting.
18:11If you don't like it, get out. No one cares. Because I think this whole thing of like, no, you've got to stick at it, force through it. You know, no one likes a quitter. I think that's really bad advice in your early 20s. That's from the ordinary. I've done that. I've stayed in jobs too long. I've done a lot of jobs, but I've definitely stayed in some, I'm like, I should just quit six months or a year sooner instead of being law to the company where I was never going to be long term. Yeah. But then what about people who maybe are 40s, 50s, who want to get a little bit squiggly and they just kind of haven't, they haven't, and now they think, oh, it's too late for me.
18:39Yeah. Oh, it's going to have this monumental crash in earnings. Wow. And I've got a life that I need to support. We were speaking at the OECD earlier in the year. They'd just done some research about later life careers. And what they'd shown is that around between the ages of 45 and 50, people who do a career change at that point in time are healthier and wealthier for the rest of their life. So actually, the assumption is, oh, gosh, this is going to be a dramatic decrease in my income. Actually, over the long term, the people that make a change at that point actually kind of do better on multiple levels.
19:16The problem is confidence to change careers at that point, because they might be thinking, can I do this? Maybe they've stayed in the organisation, maybe they had had a quite ladder-like career, and then suddenly doing a squiggle feels quite daunting for them to change professions or do a bit of a career pivot. So I think, again, how we support those people to think about their talents before their titles, to maybe build a career community outside of their company. Like there's very practical things that you can do to help people. But I don't think we're providing people with that level of support that could help them to extend their career.
19:52And economically, we need to. We've got an aging population. We do need people to be working and earning for longer. last time we recorded to me and you were having some real dramas with your accountant so how's that been going mate they're sacked so drama sorted um they're a big corporate firm um they didn't really reply to my emails very quickly like took a week or two at times um and they charged me way too much i mean i've got pretty simple taxes and yeah they were charging me thousands they saved me some money but yeah um i had to move on slow and expensive pretty much yeah this is one of the reasons that we're really happy to be partnering with tax app it's a tech platform that makes self-assessment simple.
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21:47Indeed. Vanta helps companies of all sizes get secure and compliant fast and they stay that way. They do it by automating compliance with over 35 security and privacy frameworks like SOC 2, ISO 27001 and HIPAA. Yeah all of them and this saves businesses so much time and money. According to a recent IDC study Vanta customers save over half a million dollars a year in costs. Not bad. And they also help you complete security questionnaires up to five times faster which is great because everybody hates filling out forms if you're a business that needs to prove security and compliance visit vanta.com forward slash making money to sign up for a completely free demo today that's vanta.com forward slash making money there's a link in the description though so you can just click that there's like a sunk cost fallacy as well that comes with like you know i worked in finance for 10 years and then i quit it all to make videos and it was kind of like i'm throwing all that away this career and i was in sales at a point where i was quite senior where it was basically like a part-time job where he was getting paid six figures because all you were doing was answering the phone when something went wrong you know you'd be an account manager yeah the irony of sales is if you become really good at it you stop selling and they give you the most valuable accounts that you don't need to sell to um but it just felt like i was throwing it all away and obviously it was a good decision to do that but i i really empathize with people that have something that's quite good financially but then we want to pursue a passion or a different interest and how hard that jump is well i mean i personally had the same experience so i used to be commercial marketing director at microsoft what is now my company had been a side project for six years and i was at this real pivotal point of do i stay and progress my career within microsoft which is all going quite well um or do i take quite a big risk and try and scale my side project now the answer that is obvious because I'm here talking about squiggly careers but at the time it was a really difficult decision because your identity is often quite tied to your role um what happens if you fail all of those I had the same confidence gremlins as lots of people would have at that point I think the difference is I'd invested in some of the skills that support people to make that move so I had a strong community around my career I knew what my talents were financially I built myself a little bit of a runway so I could halve my salary and I had a little bit of a runway I knew if I could turn it in nine months, then I could stay doing that.
24:10And if I didn't turn it in nine months, I would go back to what I'd done before because of the relationships that I built around my role. People always say you can always go back, but no one takes that on board. But you can just go back. You can go back. You can just go back. And actually, you're more employable in a way because you're like, well, I've developed these skills. You know, I now have this ability to make content that is pretty valuable. And there's more and more people go back. They're boomerang employees. there's more and more people now that are going back to organizations that they've been in before and again that's that's what we're trying to do we're not trying to say a good career has to look like this if you discover that you liked where you worked and you've developed some skills off elsewhere and you go back to it i think that's that could be a good move for a lot of people a little uplift in your salary as well when you go back because you've got new skills or new experience absolutely yeah my pride would never have let me go back i'd never really you never would have gone back i burned the bridges as i go yeah like you said like i'd stab the tires where the boss is on the way out.
25:03Maybe don't you talk about keeping options open. Yeah, yeah, yeah. Put a brick through their car window. No, I like to burn the boats. Okay. Not burn the bridges, I like to burn the boats. Burn the boats and the bridges. I need my back against the wall, you know, I need to think like, this is all I've got because otherwise I'd become complacent. I work through sales because, you know, if you just say, you're going to earn X amount whether you show up or not, well, I'm not showing up. You know, it's got to be like, you know, you only eat if you sell. That's what motivates me. you know. I'm so like almost thinking, oh, I'd love to coach you right now.
25:36I'm thinking it's a bit of distraction. Do it. Well, no, what I'm thinking is clearly you're motivated. We'll have to get into it. So you're motivated by what? Growth, achievement. Yeah, yeah. What I'm wondering is this, you know, the burn the boat thing. Why do you have to ruin relationships in order to get the growth? Oh, no, I don't ruin the relationships. But as an example, every year I save money inside my limited company. And then on the first day of the financial year, all that money's gone. So it's invested spent back in the business yeah and i'll see no safety blanket yes you don't want that i know because otherwise i'll just chill so then it goes again you know and i don't i don't burn the relationships i mean you inherently don't speak to people again like you know you don't really but which is which is interesting and they're not speaking to people again because actually some of your um kind of past connections could be doors to new opportunities so So constantly investing in building new relationships takes a lot of energy.
26:30So finding ways to reconnect with people that you've got some kind of relationship with in the past. So people you work with different organisations or people you run businesses with, actually they're quite fertile ground for opportunities. Yeah, definitely. And you get work out of those. Yeah, I got jobs from my old people I used to work with. But you said that exploring, in the TED Talk, you said exploring career possibilities gives you more resilience. So if you're like me or Damian, you started looking at different careers early. Yeah. but like you just said if you're in your 40s or 50s it's a lot harder um I found when I was changing careers like I thought it would be easy I'll just get a new job and then like it took me six months or like a year to get a new job so I was still working unhappily yeah my old job you gave some practical steps but what do you think is like the best thing to focus on if you're trying to go for a squiggly career like okay I've been doing this ladder I want to step off the ladder into the squiggle yeah um how do I step into the squiggle like yeah I think one of the So there's a few things that are important.
27:24So the first one is talents. You've got to work out what you want to be known for. And you need to make sure those talents do the talking for you. So if I think about some of my skills, so I am good at growing businesses, building teams, making things happen. They're like three of my talents. And I've used those in multiple different companies. if I'm going to do a new role if I want to increase my possibilities I need those talents to stand out because they will pull possibilities towards me if people don't know me and what I'm good at I'm constantly knocking on doors and going hi I'm Helen I'm good at this do you want me and then I don't I don't know but if my talents do the talking for me if people are thinking oh we've got a project it's hit a bit of a bump in the road who do we know who's good at growing things quickly.
28:10I want Mark to be the person in their mind. And the more your talents do the talking for you, so the more they're in other people's mind, the more you will create pull for your opportunity. So point one is what do you want to be known for? How do you make those strengths stand out? So projects and conversations, and there's various ways you can make your project stand out. I think the second thing that is really important is to be having lots of curious career conversations. So quite a lot of people with their career find themselves in a position of need. So I've decided I no longer want to do this because I hate my manager.
28:44Well, I've decided I no longer want to do this because I'm bored in my job. I now need a new job. And to your point, it takes a while, right? It takes a while. You've got to find the job, apply for the job, probably not going to get the first ones. People aren't probably going to reply to your applications. It takes a while. Oh yeah, it's really draining. It makes you a bit sad. You're like, why don't they want to hire me? Yeah, it's a really hard process. And every time we're in that position of need, not only is it hard, but I feel like it's compounded by the fact that you don't really like where you are as well.
29:11I don't like it here. You don't want me there. And I know you've made the mental, you've checked out mentally. It's even worse. Really, really hard. And that is not a fun situation and a lot of people find themselves in it. So curious career conversations mean that you are proactively nurturing your opportunities. So I'm not only talking about a role when I've decided I don't want to do this one, where to be honest, I think sometimes that energy also comes across. You're like, I want to do something else. And you are having regular curious career conversations where I might say to you, oh, you know, tell me what a day in your life is like, what skills are you using?
29:42This is what I enjoy doing. Would this be useful here? If this was something I want to do in the future, what do you think I should be developing myself in now? The more you have those conversations, the more you'll be able to see, you know, I like that. I don't like that. The more proactively you can invest in your skills and the more people who will know you and they will see you as a curious person who is willing to learn and that is what we need to be investing in now curious people who are willing to learn i i worked in organizations where if you had your cv out online they would basically discipline you without disciplining you so like you couldn't you couldn't be actively looking for jobs and then i worked at another place where my manager was like you should have your cv out because he was like looking after me he was just like see what's in you negotiate and you know he would always be saying to his boss well I'm here so you know that that's your answer I'm here right now but if some you know I want to have a pulse on the market almost yeah so it's I don't you know it's hard for people to kind of know outside of their organization what what is good what is bad and what's there because I think a lot of organizations really suppress yeah your ability to do that if that makes sense one of my favorite exercises to do is this exercise called career scanning.
30:53And I really encourage managers to do this with their teams. So the way that you do career scanning is you go on any jobs website. So I tend to use LinkedIn jobs. I find that just the easiest one that works for me. So you go on the website and you search for jobs that are kind of interesting to you. Now, these do not have to be jobs that you can do. So you don't worry about what qualifications they need or where they're based or how much money they are. You don't worry about that. You just pick out jobs that are kind of appealing to you on whatever basis that is. And then you go through the job description and you just highlight what is it in that job description that you find appealing.
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31:28So I was talking to someone about this today, actually. So I remember there was a job of like brand innovation director, I think it was at Amazon that I was looking at this morning. And I'm just going through it and I'm highlighting, oh, rapid growth, that sounds really appealing, leading innovation team, just highlighting the statements. You want to do that for about five jobs, because when you've done it for five jobs, what you can see is some consistencies over the stuff that you are quite interested in. And then that insight can inform your progression priorities. So if you're my manager and you're like, Helen, what do you want to do in the future?
32:00I don't know, because I don't know exactly what job I want to do. And that's okay. What I could say to you is, actually, there are a few possibilities I'm interested in exploring. What's common across all of them is they've got like rapid growth, really enjoy working innovation, have the opportunity to lead a team, I'd love to talk to you about where in the business those projects or positions are and suddenly we've opened up a conversation and you as a manager you now have the opportunity to keep me because you can go okay I get what Helen's interested in all right well why doesn't she why doesn't she keep this project off over here and even if the perfect role isn't there the fact that you have been a manager that has listened to me and made it safe for me to talk about what I want to do not what my job current job title says i should do is a much better way to engage people when managers do talent hoarding which is you're good you're my best salesperson you need to stay here because you you make me look good what the result of that is you are more likely to leave yeah and talent hoarding backfires for businesses i've experienced that the best sales people don't don't get become sales managers because you know we need you to sell yeah we'll promote the person who's crap and and they leave i've also experienced though that managers someone's left and the manager is like he wanted more money elsewhere but he never asked us for more money and we would have paid him more you know he's already quit by the time you know it comes around to that yeah but i think that's because sometimes you feel like you especially if you're in sales you're like you can see how much numbers you're putting on the board you know how well you perform and like what it does to the company and you're like why have you guys not offered me a bonus why do you do not appreciate me but again you have to ask for it but sometimes when you feel like you're that valuable to the company they should just be like this guy's really important we need to look after them but I feel like most companies don't they're just like if they ask us we'll deal with it then but otherwise we'll just keep ticking along because yeah and I think confidence of the work that we do I think confidence is the thing that I see all the time as a block of people in terms of their growth and I think you know I've worked in sales too and you can I think you can make assumptions that if you work in sales that person is 100 confident and they might be in some aspects they might be quite confident negotiating or something that's removed from them but when it comes to them and their career and their identity i think sometimes there's quite a lot of vulnerabilities there like it can break you so you feel really unconfident yeah and people do it because it feels validating but if they've not got that sense of achievement they don't feel valuable and so you've got a lot of that psychology going on that affects people's confidence in you know i can ask for more from that customer but can i ask for more for my career it's a you know i think making assumptions about people who look confident are confident i think is a bit of a problem i think we have to we see that we call them confidence gremlins so these beliefs that hold them back and there are very few people who don't have some beliefs that hold them back in their career you you say get get the talent to do the talking how do you do that so so talents are these are the things that you want to be known for these are things that give you energy at work and the more that we use our talents the more impactful we are in our role so that's kind of that's what we mean by talents and one of the most useful things to do so your talents do talking for you is to start to think about how you can stretch your strengths beyond where you are today so for a lot of people they either don't know what they want to be known for honestly lots of people cannot answer that question um and that's quite risky for the development so you've got to know what you want to be known for and then we need to make sure that it's used more.
35:20Basically, that's the real trick here. So the first stretch in the job that you already do is the easiest place to start to stretch your strengths. So in meetings and conversations, whatever this thing you want to be known for, how could I just make it show up a little bit more, be a bit more intentional? So for example, I used to kind of be a manager in marketing. I decided that the thing that I most want to be known for was career development. So the easiest stretch for me was in as a manager, I just started to use a few more tools with my team. It was the easiest thing. They didn't really realize I was doing it.
35:51I just got a bit better at what I was already doing. Second stretch is in the department that you're in. So is there a project that you could put your hand up for? Could you buddy up with somebody in the department, but outside of your day job? That is a bit of a stretch, but it still feels quite safe because it's quite familiar. You know the context, you know the people. Third stretch is in the organization more broadly. Is there a moment in time, an event, a project, a cross-functional group, like an employee resource group that you could get involved in that might benefit from what you want to be known for.
36:22And then the fourth stretch is outside the company. So could you mentor someone? Could you volunteer? I used to work for a charity, for example. But the point is, in all these opportunities, you are using that strength you want to be known for. And what happens is it gets bigger because you're more experienced and it gets better and when that happens people see you using that strength they associate you with it and it pulls opportunities towards you so that's that's the the way really we want to take our talents and make them do the talking for us so if you're sat there now and you're thinking my job is one that i think might become irrelevant or this space that i'm in is not going anywhere but you know first of all how do people identify that's the case and then how do they go this is where i should move to.
37:07Yeah. So how do I identify that my role is going to become irrelevant? I mean, I'm not, I do not have a crystal ball. What I can kind of cite is lots of the research that's done around this. So you mentioned the World Economic Forum. So their report, 2023, which is kind of later than the one that we talked about in our TED talk, and then they said something like 87 million jobs will be displaced by AI, but I think 95 million will be created. So I think the likelihood is that most of our roles are going to change in some way some perhaps more significantly than others so manufacturing for example lots of stuff in retail AI is having a very significant data entry and typist yeah I think there are some potentially obvious ones but I honestly think the safer assumption is to think my role is likely to be disrupted by AI in the next couple of years I think that is a safer way for people to think and so I think thinking about well what skills are going to support me to create my career in the future and proactively investing in those.
38:06Now, that depends very much on what you want to do. If someone wants to stay in data, there are different skills that I would suggest that they start investing in versus someone who wants to stay in marketing. I think the point is you're scanning further forward. If people just look at the bubble of where their job is today, they won't be able to see the skills they need to invest in. So I think you need to look beyond, be proactive with your career, but build the relationships that's the thing that will help people get to where they want to go i asked chat gpt for some jobs that had been displaced in the past and there was like some crazy ones have you ever heard of a knocker-upper it sounds it sounds pretty nice setting me up no so i mean it's yeah it's not what you think they they were displaced by the alarm clock and their job was to knock on people's windows to wait them up before alarm clocks existed yeah yeah the knocker-upper and there's like images of them and they have like a like a stick with a thing on that was like wrapped something bang on the windows to wake them up yeah yeah i wonder if they love their jobs who woke up the knocker upper though and how did they get them um there's there's no lift operators yeah bowling pin stackers so yeah one of the first things stack up yeah yeah there's just a guy back there just like putting it off comes out of the tunnel but you know that's automation isn't it yeah and it's not it's not new i think we talk about it and it's scary and it will it will transform the way people do their jobs, but technology impacting people's work and what jobs exist and what new ones are created, that is not new.
39:33The thing we need to do is make sure that we are resilient and so that we don't make our development dependent on what we do today or, you know, one company or even one person. A lot of people will make their development dependent on their manager. So you're my manager and I expect you to tell me what to do, what to learn, what my next opportunity is and every time we introduce that dependency we we bring in risk so we're just trying to help people have more choices i think you can get caught um unaware though because you know with the ai what what came out was within the first early iterations it was coding and and i think instantly all these people that have been told their whole lives if you learn how to code you'll have a job for life we're like oh crap you know this this this thing here is coding at an okay level yeah what's it going to be like in 10 years and that means and that's a skill that we've been force-fed to set you up for life that's now actually might be displaced by technology it's like we don't see it coming yeah i mean i'm worried because i think like sales skills are like oh it'll be fine it's sales skills but then people mate people buy from yeah people skills as well but then what if they make the like elon musk little tesla robots what if they make them more and more lifelike and they become more so that if you call up someone for service you don't know if it's a human or if it's an ai because they're so good at selling and they're so like lifelike so he might go back to face to face then another one was door-to-door salesman before before the inter before adverts so they were walking adverts and this is what i learned they were displaced by tv ads because you could sell to many yeah but like knocking on doors was like the original this is a vacuum here's an encyclopedia or a bible yeah i think design skills as well you know you've got people that have heavily invested in design skills and then you've got things like computers yeah mid journey and dali that can quite quickly and that's where it is today.
41:14I mean, we don't quite know how many things are going to come from AI and how it's going to affect careers. But what we do know is that if we don't keep investing in ourselves and we don't keep exploring, we don't keep trying to evolve our roles before the choice is taken away from us, that's going to be problematic. So I think that's the thing. We want to create learners. There's a difference between know-it-all when knowledge is actually going out of date quite quickly and learn-it-alls where people are constantly thinking about, well, how could I learn? Who could I help? Who could help me? That's the sort of thinking we're trying to create for people in their career.
41:47How can people learn? That's a good question, because what does it mean to learn? Yeah, so it's actually the subject of our next book, which I'm not really allowed to talk about. We're just literally today, it's handed over to Penguin. The thing, I guess, the idea for the book is this whole kind of thing that I've been talking about, about the importance of learning, but also the recognition that most people find it hard to do. So I'm here saying, oh, the thing that's going to help you to stay relevant, the thing that's going to help you to have opportunities as if you learn and someone's thinking well that's great but I spend all day on calls and emails like how how am I supposed to find time to learn so what we are trying to do is help people add learning into their day rather than it being something that always has to be added on you know like I have to go on a course or I have to find a free Friday which like which never happens you never have the free Friday so what what we're trying to do is help people to learn through things like experiments like experiments in meetings and conversations that you are already in and how people can use data that they've already got around their job to then make sort of tweaks and changes that can improve their development.
42:49The quality of the questions we ask. Questions are an amazing way that we learn from other people. But very often people have quite a limited question range. They always ask the same kinds of questions. And so there are small things that we can do that help people to learn a lot more at work. And given that that's where we spend most of our time that's where we have the biggest opportunity to grow so that's that's what we're trying to do small everyday things you can add into what you're already doing i mean i just want to hammer this point about the learning stuff you know because not everyone works for an employer that will support their learning and you know they want to learn whilst on the job rather than going okay i've got to go home and i've got to study for two hours yeah how are they doing that when they might have an employer that is not supportive and their ambition is to leave that employer yeah so one of the one of the things again you've got to go back to let's not let's take away some of the assumptions about what learning what learning looks like so learning has to go on a course like let's take away that assumption it doesn't have to do that learning can be something you do every day um learning has to be something that my manager endorses so they have to say here's you know here's your thing no you don't have to no one needs to give you permission to learn you can choose choose to learn learning has to come with a qualification.
44:01Some of it might do, but definitely not all of it. Most learning doesn't come with a qualification. What it does require is a bit of commitment. But going back to this is your career, not your manager's career, what we are trying to do is help people to take ownership. Now, that to one side, so we're taking ownership, we're creating opportunities, and we're not making our development dependent. That aside, someone doesn't have a lot of time. Someone doesn't have a lot of time to learn. One of the things that we've seen most effective for learning is the concept of a sprint. So, and we've been trialing this with our community.
44:30We've had over 8 ,000 people sprinting with us this summer. So this is the idea of small bits of daily learning. So you take a skill like, I don't know, you'd know this more than me, some kind of YouTube thing that you want to get better at. And every day you are designing like a 15 minute window into your day where you're going to learn about that thing. So maybe you do a bit of an experiment, and get some feedback. Maybe you try a quick, quick tool, maybe look at somebody who you might consider, I don't know, a competitor who's doing it a bit better so you can learn from them. But what we want to do is over, say, a week, you accumulate your learning in small, accessible ways.
45:07So we run month long sprints. We do it with companies. We do it with our community, where every day it's a small, it's a very small amount of learning. I've done one with a client today, for example, it's a month long sprint. And they have half an hour once a week for a month. But this idea of taking quite a big skill, becoming proficient at some YouTube tech and breaking it down to small segments and then almost creating like a learning streak. So you're borrowing from stuff like Duolingo or Peloton or Java, that idea of not wanting to lose the streak. But we are creating a learning streak. And it works even better if you do it with someone else.
45:43So when you build in the accountability of a buddy or a community, then it makes it easier to stick to a sprint. but it's that smaller more frequent learning is easier for people to fit into a day when we if I said to you oh can you find five hours this week you you might say no maybe I mean an hour a day is quite a lot but it's that idea of let's not look at the the total time and try and fit that in let's break it down to something that's more achievable 15 minutes is achievable as well and it might even be on your commute or in your lunch break you know or you know how many people work eight hours a day there's a couple of hours there isn't there we've seen sprints we in the summer ours was seven minutes a day so we're sort of experimenting with like i'm doing one at the moment i did one today that was half an hour with a company the community one we did was seven minutes a day for a month but um i wouldn't want to do more than 30 minutes i think the idea is it's got to be short yeah yeah and what what is the types of learning that you find that are effective and sticky for people well i guess the learning that we are doing with our sprints is very focused on career development.
46:47So, but I think you could easily do it on a technical thing. So for example, I use Canva a lot for a lot of the things that we create. I don't think I'm that skilled on Canva. I think I'm doing the same things over and over again, but they've released loads of new tech and loads of different things. I could spend, I could do a Canva skill sprint. It's a platform that I use that I'm probably using in the same way. Over 15 minutes a day for a week, I could say, do you know what? I'm going to try out a new tool on Canva every day so that I can experiment by the end of that week I'd be much more proficient in using that platform than I currently am so most of the things that I do around career development communications leadership creating trust developing confidence those sorts of things but that's just because that's my work I think most things you could break into a sprint so it's much it's much more achievable but my top tips would be don't do more than half an hour a day because then I think you'll it'll start that time will start competing with other things and don't do it for longer than a month because I you'll get, you'll lose that energy.
47:44I was about to ask if you were doing something like a degree or diploma or something, you don't think it would be like, if you had like a year long course or like a three month course and you don't think that would be the best. It's something that you can deal with. It's a specific skill. And I think month, we see this after a month, people just start to lose a bit of that energy. So again, we are, this is what we're experimenting with. What's the optimum length of a sprint and what's the optimum amount of time a day for people to sprint. but whilst we're working out the answer to that i think people can experiment with it themselves yeah so when i started youtube i had no video production experience so it's like all these tasks that are like super alien to me i'd never picked up a camera and how how do i get better at those over time and it was just like one percent improvements every time of like oh let's learn a little bit about lighting and then with the editing you've got a whole suite of software that looks it looks crazy it's almost like a trading setup it's all these buttons you just follow people online step by step button click of like this is how to edit this effect and you do that and you do it like 10 times and before you know it I could watch an edit and pull it apart myself and go oh they're using these kind of things I remember one time sitting there watching Netflix going I could make this documentary I can't believe that these guys are on Netflix where all they're doing is sitting doing a mic and doing a simple edits you know and I think what tends to happen is we have that when we start something particularly if it's something we're passionate about we have that energy to experiment but then what happens is we become competent and we don't necessarily go back to being a beginner you get stuck in a rut yeah you kind of settle on the skill set and don't push yourself so this idea of sort of unlearning and relearning is really important so very often with learning it's always about the next skill the new thing but actually if most of your time is spent video editing, going back to basics and going, what's actually changed in the last two years?
49:36Sometimes that's often the learning that people don't look for because they're so attracted to new shiny skills that they dismiss the value of being a beginner on the things that they are already doing. Yeah. So I'm obsessed with continuous improvement within the content space. And I've hired an editor now who's better than me. So I went back to the thing, the most valuable task I do is script writing. So I went back to that and said, how can I improve that? And I went and found this like storytelling coach from Hollywood and I pay him for sessions and within the education. Cause I'm like, who else is going to be paying a guy who writes scripts for Hollywood to try and I've only done one session.
50:11And on the first session, we just talked about ancient Greek thoughts on storytelling, pathos, logos, ethos. And you know, it's just anything that gives me an edge because I know that my competitors won't be able to do that and it's like how do i continually lift the bar to the point where people look at me and go he's so far ahead there's no point even trying but that idea of almost like creating your own curriculum is really powerful so kind of old school learning was i'd go on a course where someone had designed that for me and everyone would be learning the same thing and it might not actually be that relevant to what you want to do anyway but this idea of you going well if this is what i want to learn how can i design my own development that's really unique to me so much more powerful because a you will feel more ownership of it because it's your it's your idea you've kind of gone after those things it's going to be much more personalized to what you what you want to know and therefore much more likely that you will apply that learning and the one little other thing for you to maybe do is is the best way to make your learning last um is to teach it to other people yeah so that building that in to your learning loop is a really effective way of you consolidating your knowledge and making it stick yeah i think for like someone like you you look at something you're good at and then go how can i get amazing at that elite at it something that people always said is you have this storytelling element to your content okay let's actually explore that from a skill set perspective rather than being like i'm highly unorganized as an individual i hired someone to be organized for me you know i don't because i hate this whole thing of you should get better at the things you're bad at yeah i think you should get world class at the things you're good at and get rid of everything else agreed you know how if you're someone that doesn't know what you're good at or what skills to build how do you identify those things um i think they are two different questions so i'm someone that doesn't know what i'm good at how do i work that out and then i'm someone who doesn't know what skills to build how do i do that so let's take them separately um if you don't know what you're good at we see that quite a lot with people sometimes it's because of confidence gremlins so they're like oh i don't know if i should say i'm good at that because you're better at it me than that kind of a thing but let's just imagine they just genuinely don't know what they're good at ask other people ask people for some strength based feedback.
52:16Simplest question to ask someone is what three words would you use to describe me at my best? And go and ask quite a few people because then you'll start to see is there some similarities in the skills that they are spotting or actually are my strengths showing up very differently with different people? Ideally for your brand we need consistency in your strengths so if 10 different people say different things that's not brilliant for our development but I would just start there what three words would you describe me at my best is the first one that will help you to get some insight about your impact.
52:48You need to work out whether that is your intent. That is actually what I want to be known for, but that's a slightly different conversation. Second one, I have no idea what skills I should be focusing on. I would go and look at some jobs that you are interested in. It might not feel like the next job for you. It might just be, this is a kind of a few possibilities that I'm curious about. Look for the skills that they want in those job descriptions. There's so much data in them. I do this for my role, so I don't want to stagnate in the job that I'm in. So I will often look at LinkedIn, other job descriptions, and I will look at what skills are they asking for?
53:20Because that is the way that you future-proof your career. You look at those skills and you invest in them now. You don't wait to feel like you're falling behind with them. And on this point of mobility around an organization, what has your research shown about that in terms of earning money? Yeah, it's interesting. So there's not loads of research directly about how does mobility result in more money. There's some that has been done around squiggling at different points in your career, like squiggling earlier on increases your opportunities so that you can specialise later, and specialising later in your career can result in more money.
53:57But there's not kind of direct research that I could cite now about mobility drives more money. What we do know is when organisations encourage mobility, it makes people consider staying for longer. What we do know is when organisations make it easier for people to, what we call, try before they apply, they are more likely to consider roles in an organisation. So we did a big piece of research we call the squiggle and stay research. We had 15 organisations, 7 ,000 employees, which were all experimenting with different ways to squiggle and stay, different ways to have mobility in the organisation.
54:34And there's some really interesting and simple things that organisations can do. So one of the things that Specsavers trialled was changing an internal job advert, just putting at the top of the job advert, this role is open to career change. they had a 26 % uplift in applications where they had made it just they'd given people permission to basically apply for a job that they don't do today so we've not got the pay but what we do see is much higher consideration when organizations make it easier for people to move across functions that not get stuck in a silo do you think employers understand that people are more mobile are likely to change quicker yeah yeah I definitely do and I think that's why they need to show value to the employee in terms of what do we provide i mean i'm talking beyond you know ping pong tables and those sort of things but actually we are investing in you that we we want you to stay we want you to create an impact we are going to invest in you and your skills and your learning and your employability um so that they are more likely they're more likely to stay but i think all what we definitely see is when managers have conversations with people about their career they are more likely to stay.
55:45It's that point I told you about consideration. So there is an assumption I think for some managers that if I talk to you about your career you're going to be more likely to leave because we're going to talk about other things that you would want to do. But actually if we talk to people about their possibilities, if we help them to move around a business they are more likely to stay. Silos and not having career conversations result in talented people who want to take their talents elsewhere. So we need to invest in people but actually you know have lots of career conversations with them how how do um how do you have that conversation with your company if they're not forthcoming with as an individual say you go that you listen to this now and go oh yeah okay i want to have that conversation yeah but your boss isn't gonna do that because they've never done it yeah what they do do the standard quarterly check-in that's you know just means nothing yeah what how do you have that conversation in a meaningful way so in in an organization again ladder like career manages the gateway to your growth you're pretty stuck if they don't talk to you or they do it once a year a squiggly career you need a community so we do not want to make our development dependent on any one person now sometimes you get a manager who's open and proactive and you know you mentioned someone that you had in sales that was wanted you to do well and they were investing in you we don't always get that so we need to invest in a community outside of that individual so mentors are really important.
57:06A mentor, simplest definition, just someone who has done what you would like to do. So they do not have to be more senior than you. They could be someone new to a business, but if they've done what you want to do, you can talk about your career, you can learn through them. Second role, a sponsor. So this is someone who's got access and influence over an area you're interested in. So let's say there's a project or a position or I don't know, an event. I think that I would like to work on that. Sponsors are often the people who will advocate for you and make that that possibility kind of a reality but you you earn sponsorship so i couldn't just ask you to say some nice things about me i need to show up with my strengths i probably need to help you solve some problems or work on a priority with you so you see me at my best and the third role that i think is really useful um is to have somebody who can kind of play the role of a coach for you so it doesn't have to be an actual coach they tend to be a bit expensive and not available to everybody so great if you've got one but if you think about the capability of a coach is somebody who asks questions that make you think and that creates the space um so they'll do a lot of listening and asking questions you you do the thinking and those people are really useful for you to think through well if that didn't work then what would i do and who else could i talk to and those sort of prompts are really useful so we're always helping people to think yes your manager will be able to provide some insight and access to opportunities but don't make your development dependent on that person back to curious career conversations and build in your community that's often how you you unlock some of these things that I'm talking about what are some practical ways for people to build relationships at work so the first thing to do is know that there are different types of relationships will do different things for your development so there are strong ties these are quite deep connections so these are people that you work with quite closely.
58:52They know you, they know what you do. So let's say that's you, you're a strong tie, we've worked with each other for a while. I could ask you for your advice. You might make recommendations because you get me. These kind of relationships are really good for support. So if I'm going through a hard time, I'm struggling a bit, I would come to you and I would feel probably more confident as a result of that conversation. We all need a bit of that. Then there are what's called weak ties. These are people that we don't work very closely and we don't know each other very well, but there tends to be a point of connection.
59:22So we've both got a podcast, or maybe we've both worked in sales, or we both went to the same university. There is some point of connection, but it's not particularly strong. These are the opportunities that are most likely to create possibilities for our careers, because these people are working in worlds that we are not in, they can see things that we can't. And these relationships are the ones that are particularly useful for your future possibilities. Now, the fact that I already have a connection, even though it might not be, well, it's a weak tie, it's not a particularly strong one, it gives me a way in.
59:56So I might say, oh, we've both got a podcast. I'd love to have a chat with you about your experience. I've got a couple of questions. And we're more likely to get a yes in that situation because of that connection. The skill really is to have a bit of both. Now, some people say, I know how to get you because I see you, I know what you do. I don't I don't know how to get you. So a couple of ways that you can do it. A, you can ask for an introduction. So strong ties can make introductions to weak ties. So I might say, oh, I'm thinking about growing my podcast. Do you know anybody who I could talk to?
1:00:26And you could be a bit of bridge for me. You can also make a cold connection. So I could go on LinkedIn and write a message to you. Now that's got a lower conversion rate because you might be thinking, I don't know who this person is that's messaging me. So I always recommend if people are going to take that approach, they warm it up first so maybe i comment on a few of your posts i might share some of it so that when i do reach out to connect with you i'm more than just a random name i'm somebody that is kind of familiar to you but yet the skill really is to work both of those different types of connections because they they do different things for development we'll ask this to everyone around the table if you like if you could go back to 25 year olds your old self yeah um and give a piece of career advice what would it be do you want to start with you two so you don't steal someone else is yeah i was actually gonna steal one you already gave yeah quit early quit early and move move frequency frequently and yeah experience as many things as possible in all aspects of life but yeah experience as much as possible in the work life um i would have run your own race and by that i mean don't try to compete with other people or compare yourself to them like think about what motivates you what you want to be known for and let that drive your development I'd just say chill out um it takes time to gather experience that's worthwhile not many people figure things out in their early 20s and at 25 you can feel like you should have figured things out it took me until I was about 30 and then within a few years my whole life changed and I think you know overnight success 10 12 years in the making yeah you know like that kind of thing um yeah so just just relax and enjoy your 20s because once they're gone they're gone yeah be a mess in your 20s yeah I definitely did that yeah I wish I could go back and be even messier even squigglier get proper squiffy it's never too late to squiggle no no that's it i love how you i love the word squiggle it's great it's great isn't it um what about then if someone's listening to this now and they feel a bit overwhelmed because they they want to be squiggly or whatever but they don't know where to start what do you say to them i think i would just work through um one kind of one piece of this at a time because to your point like careers along.
1:02:31There's a lot going on. If we try and do all this at once, it will feel quite overwhelming. So I think the first thing that I would always say to people is values, which we've talked about. So really think about what really motivates you. When you get up in the morning, what is driving you? And there's no judgment on what the answer is to that, but you work that out for you, because that should be kind of your compass really for your career. Then I would do that. Then I would think about what do I actually want to be known for? So what are the talents that I want to stand out and try then to think about how do I use them a bit more how do I stretch them a bit more because that will pull possibilities towards you and then I think that the third thing I would say is about the community we talked about a little bit um conversations and communities go beyond the role and relationship you have with your manager on your career so many people just start and stop there and they are missing out on learning and opportunities and connections that will create opportunities for their career.
1:03:26But I would start in that order. Values, your strengths and talents, and then the career conversations. Amazing, thank you.
1:03:37Please remember, this is not financial advice. Like we say a lot on the podcast, investments can fall and rise. In fact, it's pretty much a guarantee. Past performance is no guarantee of future results. So your money is at risk with investing and other fees may apply. As with everything financial, please do your own research. We really encourage that because no one cares more about your money than you. I'm Damo. Banti. This was an episode of Making Money from Our Company Most. It was filmed and edited by the team at Flow Spire, Jack and Ben. It was produced by Ruth Edwards and brought together by Will Stollerman.
1:04:07What about Ruth and Toothless the Dog? Yeah, shout out them too.
From the publisher
Your career and earnings massively impact your financial future, but with skills fast becoming obsolete, how can we make sure we succeed? Helen Tupper, author of The Squiggly Career, suggests ditching the career ladder mindset - progress and more pay can come from moving sideways, not just up.
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