Jen Hamilton: Nurse, Content Creator, and Author

25 May 2026 · 55 min · 27 chapters

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In short

Jen Hamilton’s career journey as a labor and delivery nurse who became a high-reach content creator and author during the pandemic, plus her nonprofit and book themes about empowered, informed birth.

Guest backgrounds

Jen was inspired by her mother’s nursing career. She trained at a rigorous conservative Christian university, then worked ER bedside nurse to assistant director, and later moved to labor and delivery (still working there). During COVID, she started making nursing/birth videos; she now has 6M+ followers. She founded Hot Mess Express, a nonprofit offering house cleaning/organizing for women needing a fresh start. She released Birth Vibes: Stories and Strategies for an Empowered Birth.

Key claims

Nursing is a “Swiss army knife” degree—switch jobs without another degree. ER can’t “fix everything,” and compassion requires boundaries. Birth experiences are shaped by communication, environment, and safety—not just whether a birth plan is followed. It’s okay to be scared; she’ll be “not scared enough for both of us.”

Notable examples

6 a.m. tests and overnight papers in school; being “foisted” into charge nurse without training; a traumatic ER night leading to the ER-to-OB switch; pandemic PPE rationing and dehumanizing visitation rules; preeclampsia at 35 weeks; book stories are HIPAA-compliant composites; “Read the Red Words” t-shirt fundraising after being reported/criticized.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Jen's Journey Into Nursing

0:45 to 1:50

Jen shares her early inspiration and journey into nursing from childhood.

“working her way up to assistant director.”

Experiences in Nursing School

1:50 to 5:00

Jen discusses her rigorous nursing school experience and the lessons learned.

“So we like to start this podcast at the beginning.”

Nursing Specialties and Opportunities

5:00 to 8:05

Jen elaborates on the various nursing specialties and the versatility of the degree.

“So another thing that I got to do was I got to be a part of something called the Critical Care Certificate program.”

First Job and Early Experiences

8:05 to 11:15

Jen recounts her first job as a nurse, including her training and initial challenges.

“to the doctor and they can't figure it out and like fix it.”

Becoming a Charge Nurse

11:15 to 13:20

Jen shares the unexpected experience of being thrust into the role of charge nurse early in her career.

“So what was the first year like for you?”

Emotional Resilience in Nursing

13:20 to 14:01

Jen reflects on the emotional challenges of nursing and establishing boundaries.

“Yes, air traffic control, the ambulances that are coming in, deciding which ones can go to the waiting room and which ones can't wait.”

Navigating Early Career Challenges in Nursing

14:01 to 16:40

Learn how to build confidence and emotional boundaries in a challenging nursing environment.

“That says something about you that they asked you, told you, demanded that you do it.”

Transitioning from Assistant Director to Labor and Delivery

16:40 to 19:20

Discover the insights gained from a challenging leadership role and the shift to labor and delivery.

“takes to be able to navigate that with the people above me, like being able to stick up for the people that I work with, you know?”

Personal Life: Pregnancy and Nursing

19:20 to 22:20

Explore the surprising intersection of personal and professional life during pregnancies.

“especially considering that that was a wet rotation that you were not interested in in the first place.”

Learning Curve in Labor and Delivery Nursing

22:20 to 27:20

Understand the unique challenges and learning experiences in labor and delivery compared to emergency care.

“So I was very, very freshly pregnant walking across the stage.”
Show all 27 chapters

The Joys of Labor and Delivery Nursing

27:20 to 28:00

Recognize the fulfilling aspects of being present during impactful life moments.

“Like that pain is a positive indicator, which I hadn't thought about it that way, but it's like, yeah.”

The Intimacy of Nursing

28:00 to 29:10

Explore the deep bonds formed in nursing and the importance of support among coworkers.

“on the most impactful day of their life.”

Impact of the Pandemic on Healthcare

29:10 to 31:06

Discuss the challenges faced by healthcare professionals during the pandemic.

“So obviously that affected so much for all healthcare professionals.”

Turning to Social Media for Connection

31:06 to 32:56

Learn how boredom during the pandemic led to creating engaging social media content.

“And we all were just at the house trying to live.”

Recognizing the Influence of Online Presence

32:56 to 34:18

Discover how the connection with followers added a new layer to the creator's nursing career.

“What was the turning point when you realized this is potentially a whole additional career in addition to nursing?”

Balancing Nursing and Content Creation

34:18 to 36:15

Find out how the guest manages her time between nursing and her growing social media career.

“But everything that I put on the internet, I'm happy for people to know.”

Writing 'Birth Vibes' and its Impact

36:15 to 38:31

Delve into the motivations behind the guest's book and the messages it conveys about birth experiences.

“As a procrastinator, I do not need to hear that.”

Empowering Patients Through Education

38:31 to 41:25

Learn how educating patients can transform their birth experiences and reduce fear.

“But so the whole first half of the book are HIPAA compliant stories of patients.”

The Power of Reassurance in Nursing

41:25 to 42:00

Understand the significance of comforting patients and providing them with a sense of safety.

“Yeah, well, it came from watching people tell their stories and thinking that if I was in that moment with them where they're terrified, that just saying that gives so much comfort.”

Providing Comfort to Patients

42:00 to 42:35

Learn how to reassure patients during stressful medical situations.

“So I love to tell my patients, you are safe.”

Preparing for the Book Tour

42:35 to 43:51

Discover Jen's thoughts and preparations for her upcoming book tour.

“But I think that sometimes it even gives me comfort that in this situation, I still know what to do.”

Recognition from Peers

43:51 to 44:40

Understand the dual success of being recognized in both nursing and social media.

“And so I'm excited to see him see his mom do this kind of stuff.”

Dealing with Controversy

44:40 to 45:54

Explore Jen's experience with backlash and her advocacy for compassion.

“So completely unexpected and definitely cherry on top.”

Turning Negativity into Positivity

45:54 to 48:06

Find out how Jen transforms negative comments into charitable actions.

“And part of the things that I believe in are totally, completely in line with the American Nurses Association Code of Ethics as a nurse.”

Lessons from Mistakes

48:06 to 50:26

Hear Jen's reflections on early career mistakes and the importance of authenticity.

“But one thing that I did for me reading the red words of the Bible was I made read the red words t-shirts.”

Advice for Career Pivots

50:26 to 52:27

Get tips for making a successful career change while staying true to oneself.

“my people, like the people that want to be around me in any kind of capacity, whether that's a follower person or like somebody that listens to my advice or whatever.”

Embracing Authenticity

52:27 to 53:28

Learn the importance of being yourself and accepting your unique traits.

“Like whatever that first step is, do it right this second.”
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Transcript

Automatic transcript. May contain errors.

0:05Hi, everyone. I'm Hillary Kerr, the co-founder and chief content officer of Who, What, Where, and this is Second Life, a podcast spotlighting women who have truly inspiring careers. We're talking about their work journeys, what they've learned from the process of setting aside their doubts or fears, and what happens when they embark on their second life. Today on the show, I'm speaking with labor and delivery nurse, author, and content creator, Jen Hamilton. Growing up, Jen was inspired by her mother's nursing career and always knew that she wanted to be a nurse herself. After attending nursing school, she began as an ER bedside nurse, working her way up to assistant director.

0:50Eventually, she decided she wanted a change from the chaotic nature of the ER and moved on to labor and delivery nursing, where she still works to this day. However, during the pandemic, Jen began making nursing content and providing insight into healthcare on social media. And today she has over 6 million followers across all platforms. She is also the founder of Hot Mess Express, a nonprofit organization that offers house cleaning and organizing services for women who need a fresh start. Her first book, which is called Birth Vibes, Stories and Strategies for an Empowered Birth just came out.

1:29So make sure you get yours now for the expectant mothers in your life. Jen is such an unabashed delight, and I am truly so excited for you to hear our conversation. Now on Second Life, it's Jen Hamilton. Jen, are you ready to do this? I'm ready. Okay, good. So we like to start this podcast at the beginning. So what did you study in school? But much more importantly, what did you think you were going to be when you grew up?

1:59Jen Hamilton:I didn't really have anything other than nursing in my mind growing up. So my mom became a nurse when I was like five years old. So I got to watch her at the kitchen table, like studying and I'd go through her books with her and see, you know, body parts that I didn't know existed. What is that? And the way that she described what nursing was, was that she was going to help sick people. So in my mind, sick people would be like me throwing up at the house, you know? So I just thought my mom made everybody Gatorade slushies and gave them, you know, nice cool washcloths on their forehead. Yeah. So I knew pretty early on that I wanted to be a nurse.

2:48Jen Hamilton:So whenever I graduated, I went straight into nursing school and never looked back. I love that. So talk to me a little bit about school. As you go through the process, did you realize like, oh, I really do love this? It's not just like the concept of it that I love. Were there aspects of the program that you didn't love as much? Like, wow, I really want to do this, but if I never have to take X again, that would be phenomenal. What was your undergrad experience like? So I went to the world's largest conservative Christian university, which shaped me in a way that I don't think that they anticipated.

3:24Jen Hamilton:I think that I let go of some of those really conservative ideals as I was going through. But the program was so rigorous and so strict. So for instance, all of our tests were at six o 'clock in the morning. What? Yeah. So we would have to write like 20 to 30 page papers overnight. This is due tomorrow kind of thing. Wow. Yeah. It was more like, can you be a nurse because you've withstood the torture of nursing school? You know, throughout nursing school, they put you into different clinicals and stuff. There was a few places that I decided I didn't want to work. One of which was labor and delivery, ironically.

4:05Jen Hamilton:Yeah. Because it was so wet. Everything there was wet. You mean just like Too many bodily fluids in general? So many. It's wet and warm and not mine. That's what I thought about that. But I, through nursing school, you know, I did like a lot of diabetic renal stuff, which I also decided I didn't want to do. But one thing that I really appreciated about the program was that they really put us in situations where we would be more likely to have compassion and empathy for people who maybe the world doesn't have a lot of compassion and empathy for. So for instance, we had to go to AA meetings. They wanted us to be enmeshed with these people who were struggling with things that we weren't.

4:50Jen Hamilton:They sent us to schools for kids with different needs so we could kind of immerse ourselves into communities that maybe we weren't already in. So another thing that I got to do was I got to be a part of something called the Critical Care Certificate program. So in nursing school, I was like, Ooh, I like the ER. Like that was something that I really enjoyed. So like ER, ICU, I really liked that high intensity. And so through the critical care certificate program, we got to do extra clinical in the ER and the ICU, which I was very grateful for. And we got to graduate with ACLS, which is like advanced cardiac life support PALS, which is pediatric advanced life support and NRP, which is neonatal resuscitation program.

5:35Jen Hamilton:Wow. That's intense. It was intense, but that was the part that was fun. 6 a.m. tests, no, they can keep that. But learning all that other stuff was the stuff that I was really excited about. That's incredible. Okay. So as you are leading up to graduation and starting to think about what department you want to go into, could you give us some umbrella understanding of labor and delivery is like this, or this type of nursing is like this, and what personalities you think work best with them? Yeah. So the beauty of nursing is that you have one degree and you can do a bazillion different things. It's like a Swiss army knife.

6:15Jen Hamilton:Yeah, exactly. That's the perfect way of describing it. I mean, you can work inside a hospital. You can work at a summer camp. You can work in a school. You can work in an office. You can work anywhere. So what I tell nursing students and new grads is like, don't be afraid to go into something that of course you're interested in, But also don't be afraid that if that's not the right choice for you, it's okay to try to find something different. There isn't like another degree you have to go get in order to do that. It's just go get another job and they'll teach you how to do that job. So for going into the ER, I think that that's somebody who, number one, has ADHD.

6:53Jen Hamilton:Not saying that people who are like, not that way, can't thrive. But it seems to be the flavor. I'd say that like 80 to 90 % of the ER is not like it is in the movies or like the TV shows where it's like, you know, blood and guts and all the things. It's like my tooth has been hurting for six days. Because people treat the ER like a doctor's office at this point in time. Definitely. Definitely. And that's because of the state of healthcare in our country, like that people feel like they, I mean, not even feel like they can't get basic health care. So they not on their own doing, but they neglect their care so much that, you know, things become emergent to them, you know?

7:37Jen Hamilton:So most things that are seen in an ER could be taken care of by either a primary care provider or urgent care, but it's about meeting those people where they are, you know, and providing them the care that we can while we have them. I think that's one of the more heartbreaking parts about the ER is that you can't fix everything, you know, so we'd have lots of people who would come and say like, my belly has been hurting for six months and I've been to the ER and I've been to the doctor and they can't figure it out and like fix it. You know, if you're coming in after having tests and things done, like the purpose of the ER is to rule out life-threatening emergencies.

8:16Jen Hamilton:And so that's the heartbreaking part is that we can't fix everything, not just medically, but we can't fix a lot of the domestic situations that people are living in, whether that's, you know, through not being housed, not having a proper hygiene environment where they can care for themselves, not having proper nutrition or food or like, there's so many different things that I wish that we could help in. But the ER is one of those places that's kind of like a catch all for people. So yeah, ADHD people definitely thrive in the ER. But if that's not something that you like to do, I think that nursing is like the most versatile degree that you could get because you can do so many vastly different things with just the one degree.

8:59Okay, wait, let's go back to the first job. So you graduate. Yes. Do you already have that job lined up or do you then enter the workforce and then everyone knows like, oh, come June, we're going to get a whole new batch of fresh nurses and everyone hires at the same time. What is that process like?

9:15Jen Hamilton:It's kind of all of the above. People enter into nursing in different ways. I'd say most nursing students have at least it narrowed down to one or two places that they're going to go. A lot of nursing students have, you know, a couple offers or they may just jump at the first offer and say, this is what I want to do. For me, I had a job lined up in the emergency department and I decided to do something back then, you know, 15 years ago, it was called the ED Academy. me. So it was a special new grad nurse position where you got extra support during that first year of nursing, which was huge in my ability to be confident as a new grad nurse.

9:59Jen Hamilton:So it's like a full year of not just working at the bedside, getting a paycheck because you are a real nurse and you're working as a real nurse, but also having specialty people come in once a week, we're getting extra classes, whether that's in OB or neurology or GI, like people would come and talk to us about the most common things that we might see and not just most common, but like the most life-threatening things also. So that if we saw those things, it'd be like, oh, they talked about this in class. I know to do X, Y, Z. So man, I always recommend new grads. If you can find a program like that, oh, such a great resource during that first year.

10:39Were you terrified your first day on the floor? Or did you feel like I am where I'm meant to be?

10:46Jen Hamilton:Both equally. You know, whenever you graduate high school or something and you're driving out in the middle of a school day, what you would normally be in school for, and you're like, I'm a real adult now. You know, that's how it feels. It's like, is this real life? I've worked my whole life for this moment, but also they shouldn't trust me to do this yet. There's kind of like that self doubt of like, I don't know that I'm ready for this. But luckily, they don't just throw you in like you're with somebody who's going to be helping you through. Okay. So what was the first year like for you? Because it's like a whole emotional, interpersonal ecosystem as well as just the actual work.

11:26Jen Hamilton:Yeah. So I think that you learn very quickly that people have different, not just personalities, but like the things that they need, right? So if we're talking about doctors, for instance, In the ER, there's a lot of autonomy when it comes to nursing because we are trusted to do so much. So we have protocols that we could do, but there was a certain doctor who, it didn't matter if you came in because your pinky toe hurt. He wanted you fully undressed head to toe in a gown because he was going to do a full assessment and not just focus on the one thing because he was a very thorough doctor and wanted to make sure that he didn't miss anything.

12:07Jen Hamilton:Other people didn't care about that. You know, so it's about learning, you know, the things that they want. And then also learning who you can trust and who you can count on as coworkers who are always going to be there for you and helping each other. I always tell new grad nurses, like always put yourself into situations where you're able to help other people, because when it's you that needs the help, you're going to have people who will back you up. Got it. Okay. So I read that a year in, they wanted you to become the charge nurse. And as you've said, and I quote you here on this because no one else wanted to do it.

12:41Can you walk us through like what that means exactly and sort of like what the level of pressure is? And also, isn't that unusual to be asked to do that as a baby nurse? It wasn't that I was asked.

12:56Jen Hamilton:It was that I was told. Foisted. Yeah. Yeah. So I came into work one day and looked around and was like, where's the charge nurse? Who is it today? And they're like, oh, it's you. I had no training, no nothing. Wait, what exactly is a charge nurse? So charge nurse is basically the boss of the unit for that shift. So they oversee everything. They oversee flow, patient complaints. Air traffic control. Yes, air traffic control, the ambulances that are coming in, deciding which ones can go to the waiting room and which ones can't wait. There's a lot of complex inner workings that you have to understand.

13:38Jen Hamilton:There's a lot of trust that other nurses and doctors and everything have to have in you in order for you to be able to work well in that role. and I didn't think that I had that within me yet. And I did not because I mean, how can you have that at a year in? I would never suggest that anybody have that role thrust upon them in a year, but I got through it. That says something about you that they asked you, told you, demanded that you do it. Did you also get a sense of confidence from that? I mean, at first you think of it as like an honor, like, oh, people like me enough to want me to do this.

14:17Jen Hamilton:No, bruh. Like everybody else was smarter than me, basically that they could say, no, I'm not doing that. So, I mean, there is this level of like, oh, that's nice that they put me in this position, but then quickly you learn that other people will probably have some boundaries around it. Got it. I'm also curious about what is sort of like the level of emotional boundary rebuilding that you have to do early in your career to be able to thrive in an environment where in many cases, this is like the worst day of someone's life. And like being a young woman facing that onslaught of maybe things that you haven't seen and situations that you couldn't have fathomed, that feels like emotionally quite a lot to have to become accustomed to in a short period of time.

15:06Did it flow naturally? Did you have to figure out certain coping mechanisms of like, how did you compartmentalize and process what you were seeing and dealing with?

15:15Jen Hamilton:Yeah. So as I came out of nursing school, I was a lamb because in nursing school, you have to be a yes man, like, okay, okay. You know, I'll do whatever it takes, but being on the floor and seeing how you can be berated, abused, used, taken advantage of, you kind of have to, what I say, grow your balls, you know, and be able to stick up for yourself. I'll say that it doesn't come all of a sudden. It kind of comes on slowly where in each situation that you're in, you kind of slowly gain a little bit more confidence. So yeah, it comes on slowly. There's no one moment where you're like, oh, I've got it now.

15:56Jen Hamilton:I think even still now, I mean, I've been a nurse since 2012. So it is a 14 years or whatever. There's still moments where like your heart beats a little bit faster and you're like, how am I going to navigate this situation? And it's about seeing yourself step up in those situations that kind of gives you that confidence to be even more forceful the next time. All right. So a few years later, still very early in your career, you became assistant director, which you've been very open about not loving that opportunities. Talk to me about how your responsibilities changed once you took that role and how you adjusted.

16:33Jen Hamilton:So I think that going into it, my hope was that I was going to be kind of like the voice for the people, you know, like I know what this job is like, and I have what it takes to be able to navigate that with the people above me, like being able to stick up for the people that I work with, you know? And yeah, there is that level of that. However, there is also this level of like, I can't change anything. It's having the responsibility with none of the power, I guess. Yeah. And also, you know, you'd have people calling you at three o 'clock in the morning saying, I'm not getting along with so-and-so.

17:12Jen Hamilton:And that's also difficult because it's like, you want me to come up there and be referee. So yeah, there was that. There was a lot of office work. I feel so bad for the girl that took over after me because the office work was neglected because when we were drowning, I was on the floor. My priority was not making sure that everyone's education competencies were turned in and correct and checking all the boxes. It was like, is my friend okay in triage? So I was so bad at that job because I couldn't focus on the things that were expected of an assistant director administrationally because I was focused on, Are we doing okay out there right now?

17:56Jen Hamilton:I got it. So I was bad at it, not the work for me. So I have a theory that the jobs that we dislike teach us quite a bit about what we do want. So I'm wondering, aside from this is not the area of focus for me going forward, what was the best thing that you learned in that position? That I can't save everybody or everything. And so I was able to, in going forward into my new job on labor and delivery, every text that I would get about we're drowning come help like I have to prioritize my family I have to prioritize my own mental health because what I would do in the ER is like every call it's like I felt like I had to be there for my people and then I wasn't there for my own family so I learned how to prioritize the most important things to me and being able to walk into this new job and say like, Hey, I'm going to work on the weekends.

18:53Jen Hamilton:And that is my job. I can, if I really want to, but there's nothing that says that I have to go and save the unit if they're drowning. You know, although I do feel for my coworkers, I hope that everybody has that same level of boundary that like, yeah, if you want to go help out, absolutely. But being able to help when you can, but not feeling like you're obligated to ever, I think is very, very important. Okay. So talk to me about the decision to move from ER into labor and delivery, especially considering that that was a wet rotation that you were not interested in in the first place. What prompted you to make that switch?

19:30Jen Hamilton:Yeah. So I had a really bad night as assistant director. I had been working days, nights, days and nights of the same day, like trying to save the unit because it was like flu season, everybody's sick hospitals constipated which means that like there were no beds upstairs opening up that we could move our really sick patients to upstairs so we had people basically living in the ER for days I had a panic attack in a patient's room like I can't do this not one more second yeah it was a night filled with some pretty traumatic things that had come in combined with you know I was the triage nurse there was like 36 people in the lobby waiting eight hours to be seen, getting called, you know, all the names except for my own.

20:14Jen Hamilton:And the last traumatic thing that had come in, I was like, I'm going to lose it. And I did. I did. So that night I was like, I'm not going to subject myself to this anymore. So I looked on the jobs page for my hospital and I was just looking for a different schedule. Like that's what I put in was like less hours and one for labor and delivery popped up. And I remember like not loving it whenever I was in nursing school, but I had really good experiences having my own babies. And so I was like, well, maybe I could be that for somebody else. That was on a Friday night that that happened. Two days later, I was shadowing on the unit and I walked in and like people were happy to be there working and people were happy to see each other.

21:07Jen Hamilton:And then watching these nurses get to be somebody's person that they just met, but have such a connection to was so powerful. I was like, y 'all get paid to do this. Like, this is fantastic. So I knew then and there, like, this is it for me. I want to try this for real. Yeah. That was my switch. And I never looked back. That's amazing. So you mentioned the kids. At what point did you have kids in all of this? And how did that work in your schedule? Because that feels like its own different level of complicated. So I told you that I went to a very conservative Christian college. I was a virgin, okay, going in and found out that I was pregnant two weeks before I graduated.

21:56Jen Hamilton:Oh, goodness. Yes. And at this school, if you do adult activities, even though you are an adult, you get kicked out. Just the girls, basically. Oh, wow. Yeah. So I kept my mouth shut for two weeks because I was like, I'm walking across that stage. I'm getting my diploma because I worked too dang hard for this to lose it now. So I was very, very freshly pregnant walking across the stage. there was a girl in front of me in graduation line. And I was like, oh, I'm going to throw up. And she saw that I looked queasy and she like gave me a mint. And she's like, I'm pregnant. And I was like, oh, I'm pregnant too.

22:39Jen Hamilton:So that was like the very first person that I told. I definitely felt scared, right, during that time. But I ended up having a great pregnancy experience. And so I started my nursing job June of 2012, had a baby December. Oh my goodness. Yeah. So I was pregnant the whole way through my first little bit. And then I had another baby almost four years after that. Were you still doing ER when you have the second one? Oh my goodness. I mean, you were young. So I feel like that was probably on the helpful side of things. But like, I can't imagine being in the ER, like certainly in that first trimester when all I wanted to do was nap.

23:21My hat is off to you.

23:22Jen Hamilton:And my first one went really, really easy. My pregnancy did. But my second one, I got preeclampsia. Oh no. Yeah. At 35 weeks. So my husband would help me put on my shoes because number one, he can't reach. But number two, my feet were so fat that I couldn't get my shoes on. And so he would help me put on my compression socks and kind of get me dressed in the morning. And so he got up with me and he's like, I can't get your socks on. He'd call me Lil Smoky, like the sausage. So I went to work at 35 weeks pregnant barefoot. Wait, did you know though that you're like, this is a sign of preeclampsia?

24:04You are a nurse, ma 'am. I think I was in denial.

24:08Jen Hamilton:so I walked in barefoot and then I got the like paper OR booties that like go over your shoes and then I just wore those and just pretended I wasn't barefoot and then my friends found me out and they're like girl this is not okay and I was like I am fine I'm fine they're like you need to check your blood pressure so I went into like a empty room and I checked my blood pressure and it's like, ding, ding, ding, like emergency blood pressure bad. And one of my friends walked past because she's like, there's not supposed to be anybody in this room. And she opened the door. I was like, it's me. I'm sorry.

Read the full transcript

24:43Jen Hamilton:So then I wasn't allowed to work anymore. Did you know right then and there, like the scope of what you were dealing with? No. I mean, I knew not good, but I didn't know like bad, you know, because like ER blood pressures that we're used to seeing are not the same as like pregnancy bad, right? Like pregnancy bad, you're starting thinking it's bad at like 140s over 90s. I was like 170s over something, but I was used to seeing that all the time. People come in with stuff higher than that. So I'm like, it's fine. It wasn't fine. So they took me out of work and then they put me on blood pressure medicine until like 38 weeks.

25:23Jen Hamilton:And then 38 weeks I woke up because I could feel my heart beating in my fingers and in my lips. And my blood pressure was like 180 over 110. And they're like, yeah, you're going to have a baby today. So no more of that. No, we're messing around with that. Again, this feels very complicated to be working in this situation. Okay. Talk to me a little bit about the learning curve for labor and delivery because pregnancy and labor and delivery is so specific, I would imagine that there would be some degree of a learning process after the ER. Or am I totally wrong? Was it just like a walk in the park after the ER because you're only focusing on one thing instead of like car crashes and someone cut their foot off with an ax and like blah, blah, blah.

26:09Jen Hamilton:Yeah. So I definitely felt like I was back in nursing school whenever I went onto labor and delivery because I had no clue what I was doing. And there's this level of like, I hope I don't hurt somebody because I don't know what I'm doing. So I was very reliant on the people who are precepting me. Oh, another thing that was really hard to do is watch people hurt. Because in the ER, my job is make hurt go away. And on labor and delivery, not everybody wants that. Some people want to endure labor. So it was very difficult for me to sit on my hands and be okay with that because I want to fix it. I want to help.

26:50Jen Hamilton:And also now I tell patients like when they start to look uncomfortable, when they start to hurt, even when they start to cry, you know, I tell them like, this is the only area of the hospital where we get excited when we see that because it means that your body is doing what it needs to do, like you're progressing. But it was so hard to get to that moment where I was like, I feel comfortable in the presence of pain because that was not anything that I was comfortable with before. So that took a long time to kind of figure out. Like that pain is a positive indicator, which I hadn't thought about it that way, but it's like, yeah.

27:26So you are still a labor and delivery nurse today, as you were just talking about. You were in the hospital during a storm with a blow-up mattress and all of that hunkered down. So talk to me about the things that give you the most joy in this role and what makes you continue to do it because we're about to talk about the whole other side of your life because you have a full second life that's happening at the same time as your first life, which is also wild. So what do you love the most about labor and delivery and why you are still there?

27:57Jen Hamilton:So the main thing that keeps me there is the connection that I get to have with people on the most impactful day of their life. Sometimes it's the best day. Sometimes it's the worst day, But there's something magical that happens when you are with someone who has just met you, but relies on you completely. Such an intimacy. Yeah, such an intimate relationship that's forged over minutes to hours instead of, you know, years like you would a normal friend. And so it's just an honor to be with people and to be allowed in those spaces with people. And it's beautiful. I think also like the relationship that I have with my coworkers is so deep.

28:42Jen Hamilton:We help each other all the time. So it's like we drop everything. We go help each other. So it's also like my adult time. So that's beautiful also. But I think it kind of keeps me grounded. Like when everything else feels like it's out of control, that feels like a constant for me is that I know that I can always go to work and feel like a normal, regular human being. And so it's just a beautiful honor that I have in my life. So you started that role in 2018 and right around the corner was a little thing called the panorama. Oh, good Lord. So obviously that affected so much for all healthcare professionals.

29:21What anchored you through the beginnings of it?

29:23Jen Hamilton:I'm not gonna lie. It sucked. We were scared. We didn't know what we were going to be doing. Every hospital had people recycling their masks. We had to keep the same mask to wear over three different shifts. Jeez. Yeah. trying to ration PPE and stuff. So like we were scared, but then also having to be a rock and an anchor for somebody who's even more scared and bringing in a child to the set of contagion. Yes. And often without their people. Because like normally we had visitation rules that would allow, you know, like five people in the room before that. And then now we're saying you can have one.

30:04Jen Hamilton:and we had all these specific rules about stuff and it just felt so dehumanizing. I remember my sister, she had a baby during the pandemic also and he ended up getting jaundice, which meant that she herself could be discharged and now Tate was the patient. Tate could only have one parent there, which meant that they had to choose between my sister or her husband. And so obviously it's gonna be Julie and so she was there alone. While also recovering from labor. Yeah. Yeah. So it felt dehumanizing that like, I couldn't even go help her. It was scary. And I think that we kind of leaned on the patients, the patients kind of leaned on us to try to just get through it.

30:45And I read that during that time, that's when you also started making videos on social media. What was the impetus for this?

30:54Jen Hamilton:So it was really just a boredom killer for me. Because I mean, I'm at home having to like newly homeschool children that I didn't sign up for. And we all were just at the house trying to live. The first one that like actually got views was a video of me redoing a desk that I found in my parents' basement. We love a DIY on the internet. Yeah. So I made that and I was like, oh man, that's fun. Like that people are commenting on it and they like it. And so then I just started telling like funny stories and silly mom stuff. And slowly over the next year or so I was like, oh man, I have like 10 ,000 followers.

31:36Jen Hamilton:Oh gosh, 50 ,000 followers. Like there was no part of me that ever looked at analytics. Like recently this last year, Facebook invited me out to like their headquarters and stuff. And so they're asking me how I best use my analytics. And I was like, I don't even know where those are. I just put out stuff that I thought was funny. And then during that time, I think that the algorithm kind of figured out that I was into labor and delivery. And so it began to show me videos of people who had recently gone through a birth experience. And I got to see them tell their stories. And a lot of those stories, they were telling it in a very traumatic way.

32:20Jen Hamilton:Like this was so scary that happened to me. And they go on to explain very normal to me birth things. And I was thinking like, man, if somebody would have just explained to them in a compassionate, empathetic, and timely, accurate way what was happening to their bodies or to their baby, man, what a different narrative that they would have in their head of this thing that should have just been this beautiful moment, but it impacted them in such a traumatic, scary way because they didn't have full knowing or understanding of what was happening. So then I started making labor and delivery videos.

32:55Jen Hamilton:And I was like, if there are people that are with them that day, aren't going to tell them I will, you know, and I can help prenatally pregame with them about things that might happen and choices they may be faced with to help kind of make that not as scary of a situation if it happens to them in real life. What was the turning point when you realized this is potentially a whole additional career in addition to nursing? I think the part where I was like, oh, wow, was when people started recognizing me at work. Oh, goodness. Yeah. Like I would walk in and be like, wait, are you on TikTok? Yeah.

33:32Jen Hamilton:And so then I would hear from people like, oh my gosh, I just watched your videos the whole time during my pregnancy. And like you helped me understand X, Y, Z. And I was like, oh, this is really cool that like I'm seeing the back end of like this is really impacting people. And so that was the moment where I was like, oh, this isn't like normal life. And, you know, that has kind of like escalated now to where I get recognized a whole lot. And so it's awesome, but it's also a little bit scary because I feel like people who meet me out in the wild, they feel like friends that I've just not met before.

34:04Jen Hamilton:So like that feels fun and awesome. But then, you know, if I say something that somebody doesn't like, there's also that back end of like, I'm going to report you to the board of nursing. Right. Because you read something in a way that they didn't like. Like that's insane. And now we're going to try and mess with your professional life over nothing. Yeah. So like that sucks for sure. But everything that I put on the internet, I'm happy for people to know. I've been accused of being an overshare, which that I will definitely claim. Talking about shaving my Bruno Mars on the internet is probably not, you know, something that most people would feel comfortable doing.

34:40Jen Hamilton:But I mean, why not like normalize things that we all face? Absolutely. So just for context, you have over 6 million followers across platforms. I have to say, while I have so much admiration for folks who are so strategic about building and doing all this stuff, there's also this part of me that loves the fact that that is just a truly organic following. To your point, you're not even paying attention to the analytics. You're just putting stuff out there that you want to put out there. how do you balance between like your day job and then this secondary day job? Because I feel like the way that nursing shifts are set up seems like it would lend itself very nicely to this, but like, how do you schedule and balance all of this?

35:24Or is it not something that requires balance? It just comes when it comes.

35:28Jen Hamilton:So a little bit of both. I think it comes when it comes, but also like I've had this weekend schedule since before this thing ever happened for me. So it's helped me to not have to figure out like, oh no, like I don't have time for nursing. Nursing is the most important. All the other stuff I just fit in around my nursing schedules. So there's a little bit of both. And I think that people would be surprised to see how little my life is scheduled out. Like I don't know what's wrong with me, but I have a very hard time saying, okay, I'm going to sit down and work on this for three hours. I get things done by deadlines and pressure.

36:07It's the ADHD speaking.

36:10Jen Hamilton:And someone once said, if you wait until the last minute, it only takes a minute. As a procrastinator, I do not need to hear that. So I really did well with writing a book because the whole thing is deadlines. That's the whole thing. And so whenever I first started thinking about writing a book, they're like, oh, you can get a ghostwriter. You can, I was like, people do that. I didn't know that people do that, but I ended up getting a book coach. Can we call it a doula? A doula. Oh my gosh. I'm going to tell her that. She would love that. A book doula. She would put me on a schedule and then I would write and then I would send it to her.

36:49Jen Hamilton:And then I would get edits back of like what she thought. And she learned very quickly. Don't edit out my crazy, you know? Yeah. That's why people are showing up for it. There was one day that she had edited out where I said titties in the wind and wrote naked. I said, absolutely not. How dare you? No, that is, that's your flair. That's like your pieces of personal flair on your suspenders. So first of all, the book is called Birth Vibes. Talk to me about why you decided to make it what it is and what you hope folks take away from it. Yeah. So like I said, with watching people's birth stories, I found that a lot of people had a lot of misunderstanding about things that had happened to their own bodies.

37:29Jen Hamilton:And in practice, I was also seeing both online and in person, people would come in with very, very specific birth plans about the way that they hope that their labor and birth would go. And I found that it wasn't how closely the birth plan was checked off that provided a positive or negative experience. It was all the other stuff. How were you communicated with? Who did you have with you and what were they doing for you? What was your environment like? What information were you given in order to adapt to new situations? It was all about this like cocoon of safety that was either there or not, so that no matter what happened, that you still felt heard, respected, empowered, informed.

38:15Jen Hamilton:And so I wrote this book in hopes that I could help prepare people for birth so that even births that go different than you think or births that go different than you prepared for still can be positive experiences, even and especially if things go awesome. Like that's fantastic. But so the whole first half of the book are HIPAA compliant stories of patients. So these are real actual things that I've experienced in caring for people as a nurse, but I kind of like blended them in identities, right? So like I'd have like two or three patients that I actually cared for and kind of put them together as one person or, you know, change some things around so that, you know, we're HIPAA compliant.

38:56Jen Hamilton:But they're all stories of different kinds of births that still are positive transformative experiences, even though there's an element that went different than we thought. And so each chapter highlights a vibe that you can plan for in your own birth so that you can be thinking about what makes me the kind of human that I am. Because we're all different. We all need different stuff. So like, for instance, I hate it when people touch my hair, like don't pet me. But a lot of people use that as like a comfort tool. And if I had a nurse that petted me like that, I am such a people pleaser that I'd be like, thank you.

39:35Jen Hamilton:Thank you. But I would hate it the whole time. But it's about being able to communicate those things that make you who you are to kind of fast track yourself into having a compassionate experience with your team so that they know how best to care for you. The whole second half of the book is all the information that I wish that people knew before they come in to have a baby. You know, and everyone is going to fall on a different level of the spectrum as far as what they know about their own body and what they know about the process of birth. There are people that I care for that come in that they could probably put on scrubs and take care of patients with me.

40:14Jen Hamilton:Like they get it. They know what's going on. And then there's other patients that I'm not even trying to be funny. Like I have to explain that there are three holes down there. And so it can be heartbreaking to see people come in with very, very little knowledge as to what is about to happen to them. Oh, wow. Yeah. Like what a holy moly moment. So I try very quickly in those moments to be able to bridge that gap. We're going over the basics of the things that I think that are important for you to know. So if you are faced with different choices or, you know, something goes different than you thought and you're offered a solution that you never thought of before, that you have some basic idea as to what that is so that you know more about it in order to make an informed decision in that moment.

41:03So you're not making a decision based off of brand new information that you've never considered before. Correct. So one thing that you say on social a fair amount, and one thing that also really stands out in the book that I love, your great phrase, it's okay to be scared because I'm not. What power do you find in that phrase, both for you and for the person on the receiving end? Like, how did you get to a place where it's like that distills so much of what's about to happen and what's going on? How did you unlock that?

41:30Jen Hamilton:Yeah, well, it came from watching people tell their stories and thinking that if I was in that moment with them where they're terrified, that just saying that gives so much comfort. I use this like how I explain being on an airplane to my kids, right? One of my kids, he's 13. He can fly anywhere. He's fine. My nine-year-old still gets pretty nervous being on a flight. The turbulence kind of freaks him out. And I always tell him, look at the flight attendant. Are they chill? Are they fine? Do they look like they're freaking out? So I love to tell my patients, you are safe. I've got you. Because looking to the people who live in that environment all the time and are faced with all these scenarios, looking to them and seeing like, okay, are they freaked out can give you such a comfort if they're not.

42:18Jen Hamilton:So I love telling patients, it's okay for you to be scared because I'm not scared. And I'll be not scared enough for the both of us. And you can borrow some of my not scaredness because we're going to get through this together. Now, do I sometimes say that and have a little bit of a butt pucker about what's going on? For sure. For sure. Because sometimes we encounter things that are not awesome and not fun. But I think that sometimes it even gives me comfort that in this situation, I still know what to do. I still am prepared for this moment. And I can help this patient to navigate the situation, even if it's something that neither of us were excited about experiencing.

42:54So you have a book tour coming up as well. How are you preparing yourself for the book tour? How are you thinking about it? And as someone who has done so much of the social piece of it from such an organic place, does it feel different promoting something in a more specific way?

43:12Jen Hamilton:Yeah. So to be completely honest and real, I did start on some anxiety medicine. So I think that that will help. I consider it such an honor to be in the same spaces with people who find anything that I've had to say valuable. I don't know what I don't know yet. I haven't experienced it yet to know exactly how I'm going to feel. I'm sure there will be some level of overwhelm. I'm sure there's going to be a large level of excitement. One thing that I'm really excited about is that I got permission from my kid's school to take my older baby, who's a teenager now. He's going to get to come with me.

43:51Jen Hamilton:And so I'm excited to see him see his mom do this kind of stuff. That's incredible. What I think is cool is that you have this massive, organic, beloved following, but then you also were recently awarded the 2026 President's Award from the American Nurses Association. So you also have the same level of awareness and success and accolades in your first life, in your first profession, that must have felt so gratifying to have like success in both fronts. What does it feel like to be recognized in that way by your peers? Do you feel like you need that? Or did it feel like just such a cherry on top?

44:35Because I know sometimes, and I hope you're not this way, but sometimes we get a little bit of imposter syndrome as success comes. So how did that validation feel?

44:44Jen Hamilton:Yeah. So completely unexpected and definitely cherry on top. I think that, you know, this last year I had a moment where I was kind of like advocating for compassion towards immigrants and people who need help with things. And so I had read Matthew 25, where Jesus tells us to welcome the foreigner and feed the hungry. And I just sat down at my kitchen table and I read that and put over the video, like news headlines of people kind of celebrating the opposite of that. And that's when I got reported to the Board of Nursing over and over and over and over again. And like the Board of Nursing had to reach out and say, you know, we've had several complaints against your license.

45:29Jen Hamilton:And to go from that to getting the American Nurses Association President's Award in the same year was such a wild whirlwind and felt like validation for living unapologetically on the internet because I could have just as easily been the kind of person who's like, oh, I'm going to stay away from things that kind of divide people. No, I'm going to stay on the things that I believe in. And part of the things that I believe in are totally, completely in line with the American Nurses Association Code of Ethics as a nurse. And so that's how I try to live my life. And so I've just felt so validated and vindicated that like, okay, I'm on the right track.

46:10Jen Hamilton:you know, and it's definitely not something that I ever expected or asked for or wanted, but what an honor it is to be seen, I guess, by fellow nurses in that way. As someone who watched the Red Words difficulty, which by the way, is so insane to me because it was so straightforward and simple and truly like, I don't understand how anyone could be offended as someone who is not religious in any capacity. I was not offended by it. It felt so bizarre that there was like a tempest in a tea kettle over it. It just seems so strange on the outside. Was that the first time you had dealt with sort of like the negative side of social media in terms of like its tentacles into your real life?

46:53Did it stress you out? Or were you just like, this is insane. I know I'm a great nurse. I know what I'm saying is in line with my values. Like there's no beef here. Or was that upsetting?

47:02Jen Hamilton:It was upsetting in the fact that people felt like they had so much control over my life. They wanted to talk to the manager. They did. And they sure did talk to the manager. So I mean, it definitely was not my first rodeo with like people not liking something I'd said or, you know, liking my politics or whatever. It's not even your politics. It's your values. Yeah. My morals, my ethics, my values, like all of those are the same for me. So it definitely was not the first, second, third, fourth time. It was definitely on a larger scale than it had been before. So like that felt scary. And then you're having to worry about like, okay, what kind of crazy people are going to come try to find me, you know, so that was hard, but it didn't sway me in any way to want to stop doing that.

47:50Jen Hamilton:One thing that I did early on is that when people tried to cancel me or be mean to me or whatever, I would just take whatever they said and put it on a t-shirt and sell it and raise money for good causes. Like somebody called me like a dumb whore with a degree. And so then I put that on a t-shirt and I sold it. But one thing that I did for me reading the red words of the Bible was I made read the red words t-shirts. And then I donated every single cent of that money to causes that Jesus as Christians tells us to care for. So immigrants, children who are hungry, who need to be clothed. Like I chose five charities because there's five different groups of people that in that passage, Jesus calls us to care for.

48:31Jen Hamilton:And so we raised$125 ,000. And so honestly, when people are mean to me, bring it on. I will do my best to turn it into something better. Oh, monetize it and then donate it. Yeah, exactly. I have to say, like, I really hope that while my baby days, that door has closed. I really hope that everyone who is contemplating having a kid or who knows someone who's contemplating having a kid that they get this book because it's really useful. So congratulations to you on that. Thank you so much, Hillary. Of course. Okay. So we like to wrap this podcast up with the same three questions that we ask everyone at the end.

49:09And the first one is about mistakes. I think that resiliency is one of the most important things that we can develop as humans, but certainly as women. So with that said, I'm hoping that you can tell me about a mistake that you've made at any point in your career and what you've learned from it.

49:27Jen Hamilton:I'd say that for me, something that I definitely regret is trying to please other people with my content at the beginning. You know, I had people in my real life being like, Oh my gosh, you're cringy. And so I let those kinds of comments really, really affect me. And I really like would dial back or try to change myself in a way what really unlocked success for me was when I just stayed true to who I was and stop worrying about the people that do not have any kind of direct involvement in my life. I couldn't be happier now that I've decided to do that, but I think it could have come so much earlier on and it allowed me to kind of accept myself in a way that I hadn't before because it was when I truly started to be who I was on the inside that I feel like I found my people, like the people that want to be around me in any kind of capacity, whether that's a follower person or like somebody that listens to my advice or whatever.

50:41Jen Hamilton:But there's people in your real life who are haters. And so I think that not listening to them is great. Yeah. Okay. So a lot of the folks who listen to this podcast are in their first lives and they want to do something additional. They want to move into a different area. Maybe they want to stay in the same area, but just explore a different element of it. As someone who has made a pivot in her career, but also is still maintaining her first career, what advice would you give someone who's standing there on the precipice of making some sort of career change, but just hasn't done it quite yet?

51:16Jen Hamilton:I think that being careful with who you tell your dreams and hopes to is important because people will let you know how they feel. And people feel very insecure when they feel like you're about to make a move. And like, I don't know, it's like some psychological thing that people feel like they have to tear you down. The second thing is, don't feel like you have to fully have the other thing realized before you kind of step off and start doing something else. You can start doing whatever it is you're thinking about doing right this second. Like today, what is the first step? There's so many people who think that they have to have a business plan or they have to have a logo or whatever it is that you're thinking about doing.

52:05Jen Hamilton:Like for me, I could have thought that I needed like a content calendar. I've never had one of those in my whole life. Like it's just doing it. That's a Nike slogan. But like, seriously, don't feel like you have to have it all figured out before you do it. And perfect is the enemy of good. Just do it and figure out how to get better at it later. Like whatever that first step is, do it right this second. Because you're never going to regret doing it. You're going to regret that you didn't do it sooner. I love that. Last question, favorite question. If you could get into a time machine and go back in time and give your younger self some advice, what would you say?

52:44Jen Hamilton:I think it would be to tell her that people will like you just the way you are. Oh. Like to quit trying to be somebody different, you know, just be who you want to be and people will like you. Titties in the wind. Titties in the wind, bro. Bruno Mars out in the wilderness. Yeah. I didn't need to make a joke, but that is really thoughtful. And I love that. I mean, it really goes back to like honor the authenticity. Yeah. Like we are who we are and all of our wonderful bits and all of our weird bits. And that's what makes us special and unique. And if you can just be accepting of all of those different bits, I think that's a very good way to go about life.

53:28Jen Hamilton:Yeah. Well, Jen, thank you so much. Congratulations on the book. Congratulations on everything. This was an absolute honor for me. So thank you again for making the time. Thank you so much. I appreciate you.

53:46That was labor and delivery nurse, author, and content creator, Jen Hamilton. For more inspiring interviews with women like Jen, head on over to secondlifepod.com, where we have so many more for you to peruse. If you liked today's show, please subscribe on Apple Podcasts or Spotify or wherever you get your podcasts. And don't forget to rate and review us. We love seeing you spread the word on social. And now you can tag us in your posts. We are at Second Life Pod on Instagram, Twitter, and Facebook. We always want to know who you're interested in hearing from on the show. So send in your requests to hello at secondlifepod.com, or you can DM us on Instagram.

54:28I'm at Hilary Kerr. The show is at Second Life Pod. Our DMs are always open. I'm Hilary Kerr, and you've been listening to Second Life. This episode was produced by Hilary Kerr, Summer Hammeris, and Natalie Thurman. Our production assistant is Grace Ingram. Our audio engineers are at Treehouse Recording in Los Angeles, California. And our music is by Jonathan Leahy.

From the publisher

Jen Hamilton is a labor and delivery nurse known on the internet for her informative (and often hilarious) videos about healthcare. But before entering the world of content creation, Hamilton was an emergency room nurse. After working her way up to assistant director in that department, she realized she needed a change from the chaotic nature of the ER and pivoted into labor and delivery. During the pandemic, she began making content about nursing and providing insight into healthcare on social media, and since then, she’s created a community of over 6 million followers across platforms. This past May, she also added author to her extensive résumé when she released her first book, Birth Vibes, which quickly became number one on the New York Times Best Seller list.

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