625: From $70M in Debt to $1B Amazon Deal in 45 Days | Jamie Siminoff

22 Jan 2026 · 53 min · 25 chapters

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Podcast Summary: The Foundr Podcast with Nathan Chan - Episode 625: From $70M in Debt to $1B Amazon Deal in 45 Days | Jamie Siminoff

Episode Overview In this episode, Nathan Chan interviews Jamie Siminoff, founder of Ring, who shares his remarkable entrepreneurial journey from a near-failure with a product that was rejected on Shark Tank to securing a $1 billion deal with Amazon. Jamie discusses the challenges he faced, including overwhelming debt, the significance of a strong mission, and the innovative strategies he employed to build a successful hardware startup.

Key Points Covered

  • Jamie's Early Journey
  • Jamie created Ring (initially named DoorBot) out of necessity when he couldn't hear his doorbell.
  • His wife's feedback transformed the product idea into one focused on home security.
  • Challenges and Failures
  • He faced rejections from potential investors, including the sharks on Shark Tank.
  • Jamie incurred approximately $2.5 million in R&D costs before making any sales.
  • Ring experienced a massive supplier debt of $70 million before the Amazon acquisition.
  • Importance of a Strong Mission
  • A clear mission helped maintain focus during difficult times and aligned the team towards a common goal.
  • Innovative Sales Strategies
  • Jamie pre-sold products before manufacturing, leveraging crowdfunding platforms to validate the market.
  • Generating $23.6 million in a single day on QVC helped save the company from bankruptcy.
  • Scaling Challenges
  • Rapid growth from 75 to 1000 employees in just 18 months led to operational challenges and high turnover.
  • Emphasized the importance of transparency during tough times, rallying the team to work towards a common goal.
  • Acquisition by Amazon
  • Just 45 days after significant sales success, Jamie signed the deal with Amazon, transforming the company.

Key Takeaways

  • Resilience and Adaptability: Jamie’s ability to navigate through immense challenges was pivotal for Ring’s success. His journey illustrates the necessity for entrepreneurs to be resilient, adapt to changing circumstances, and maintain a focus on their mission.
  • The Role of Branding: The transition from DoorBot to Ring was crucial for branding and market acceptance. Jamie emphasized that understanding customer perception and emotional connections to products can significantly impact success.
  • Financial Strategies: Jamie's experience negotiating the acquisition of the ring.com domain highlights the importance of financial creativity and structuring deals that align with a startup's cash flow situation.
  • The Power of Belief: Jamie suggests that believing in the value your product can deliver to the world, combined with hard work, are essential ingredients for entrepreneurial success.

Conclusion This episode serves as an inspirational and educational resource for aspiring entrepreneurs, particularly those interested in physical product businesses. Jamie Siminoff's journey from near failure to monumental success illustrates the unique challenges and opportunities in the hardware startup landscape, offering valuable insights into perseverance, branding, and innovation.

--- Additional Resources

  • Jamie Siminoff's Website: [Ring](https://ring.com/)
  • Nathan Chan's Website: [Foundr](https://www.foundr.com/)
  • Book by Jamie Siminoff: *Ding Dong*, available on Amazon.

Connect with Nathan Chan

  • [Instagram](https://www.instagram.com/nathanchan)
  • [LinkedIn](https://www.linkedin.com/in/nathanhchan/)

If you enjoyed this episode, consider leaving a review to help the Foundr team improve and bring on more incredible guests!

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

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Introduction of Jamie Siminoff

0:44 to 2:04

Nathan introduces Jamie Siminoff and his journey with Ring.

“All right, now let's jump back into the show.”

The Birth of Ring: A Personal Journey

2:04 to 2:36

Jamie shares the moment he realized his Wi-Fi doorbell could help many.

“Welcome to the Founder Podcast with Nathan Chan.”

The Importance of Mission in Business

2:36 to 4:26

Jamie discusses how a strong mission is crucial for a company's success.

“It wasn't a like a thunderclap of aha moment.”

From Prototype to Sales: The Path to Success

4:26 to 7:09

Jamie details the early challenges of selling Ring and the Kickstarter experience.

“And I thought, wouldn't there be an interesting business in having a hardware sort of centric presale business?”

Navigating the Challenges of Hardware Development

7:09 to 9:32

Jamie discusses the difficulties of developing hardware and sourcing production.

“So we kind of just flailed through it by first working with a friend and then that didn't work.”

Shark Tank Experience and its Aftermath

9:32 to 11:47

Jamie recounts his Shark Tank experience and the critical need for funding.

“And I actually, I've heard him talk about it and I think it's very similar.”

The Impact of Rejection and Resilience

11:47 to 14:06

Jamie reflects on the rejection from investors and how it spurred growth.

“And for you, you know, it was an extreme blessing in disguise because, you know, that rejection, like that, that really kind of helped catapult the business in many ways.”

The Impact of Shark Tank on Success

14:06 to 17:08

Learn how appearing on Shark Tank changed the trajectory of the business.

“That didn't mean we were actually going to be like airing on the show.”

Facing Challenges and Overcoming Fears

17:09 to 20:56

Discover how pressure can bring out the best in entrepreneurs and the challenges faced along the way.

“So, you know, and this is like, it's like why it's not advice, because it's like a, like, this is like the worst thing you could ever tell someone is order too much and then pray that something good happens.”

Rebranding from Doorbot to Ring

20:57 to 24:41

Understand the strategic decisions behind rebranding and naming the company Ring.

“a ton of money or they get, you know, whatever.”
Show all 25 chapters

Negotiating for a Domain Name

24:42 to 28:00

Learn about the creative financing used to acquire the domain name Ring.com.

“So we were lucky that we had not hit physical distribution yet.”

Financing Strategies for Founders

28:00 to 28:50

Learn how to creatively finance essential business assets without upfront cash.

“And we also were able to create the payments.”

The Risk and Reward of Domain Names

28:50 to 30:02

Understand the importance of domain names and their impact on business branding.

“And especially, you know, I looked at it as if we couldn't pay for the domain, it meant the business went out.”

The Value of Strong Branding

30:02 to 31:51

Explore how effective branding can outweigh technology in business success.

“Like, so from our side, it was so simple of just saying, I'll pay you over X years.”

Challenges of Scaling a Hardware Business

31:51 to 33:18

Discover the complexities involved in scaling hardware businesses and margin considerations.

“would have been on the other side being like, it's so stupid that someone's going to pay this much money.”

Cash Flow and Inventory Management

33:18 to 35:38

Learn how cash flow management is crucial when ordering large inventory for scaling.

“And so, you know, I kind of took the approach that we're going to lose some money to start, but to get to higher volume so we can make the cogs, which that was really tough.”

Navigating Near-Death Experiences in Business

35:38 to 37:45

Hear about the critical moments during a business crisis and the strategies to overcome them.

“And if you did, if like the business slowed down at all in that process, if you weren't right, I mean, you are dead.”

The QVC Breakthrough

37:45 to 39:06

Understand how a major sales event helped save a business from collapse.

“Um, because it would have been easy to honestly, like just like, you could have just exploded.”

From Debt to Multi-Billion Dollar Deal

39:06 to 41:31

Learn about the rapid transition from deep debt to a lucrative acquisition deal.

“Um, because it's, because, you know, we had this lawsuit thing and if it didn't get solved, we couldn't raise any money.”

The Pressure of Growth and Constraints

42:01 to 43:19

Jamie discusses the importance of external pressure in driving innovation and business growth.

The Role of the Chief Inventor

43:20 to 45:28

Jamie explains his role as the chief inventor at Ring and the importance of branding in leadership.

“But I do think it's a good, you know, certainly constraint, you know, like necessity is the mother of invention.”

The Journey of Writing a Book

45:29 to 47:18

Jamie shares his reasons for writing a book and the therapeutic nature of the process.

“And so everyone always knew me as the chief inventor.”

The Challenges of Rapid Scaling

47:19 to 49:24

Jamie discusses the difficulties faced while scaling Ring from 75 to 1000 employees in 18 months.

“Almost no one's like, there's, there's a, almost like only a handful of people in the world that have seen that kind of growth.”

Focus Amidst Chaos

49:25 to 50:59

Jamie outlines how he maintained focus during rapid growth and the significance of an overarching company goal.

“I work so hard, but there was a time when I was just not sleeping, you know, minimal hours, you know, three, four hours a night, because I just had so much to do.”

Parting Wisdom for Entrepreneurs

51:00 to 52:16

Jamie shares final advice for aspiring e-commerce founders about hard work and belief in their vision.

“So Jamie, we have to work towards wrapping up.”
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Transcript

Automatic transcript. May contain errors.

0:01Hey founder fam, I want to talk to you about something super exciting. We're officially partnered with OmniSend, the email marketing and SMS platform built specifically for e-commerce founders. We've been recommending OmniSend to founder students for a while now because it just works. Whether you're launching your first store or you're scaling to seven figures, it really helps you automate your marketing and get real results. Did you know on average, OmniSend customers make$68 for every$1 they spend, which is an insanely good return on investment. And because you're part of the founder community, you get 50 % off your first three months with the code founder50.

0:39Just head to omnisend.com forward slash founder without the E to get started. All right, now let's jump back into the show. $1 billion. That's what today's guest business was acquired for by Amazon in 2018. And you probably recognize him as Shark Tank's most notorious rejection where every shark passed. A deal that today would have been worth hundreds of millions. His name's Jamie Siminoff, the founder and the inventor of Ring. So in this episode, you're going to hear how Jamie spent two to three million in R &D before his first sale by pre-selling products he hadn't built yet. How he negotiated the ring.com domain for one million with only 187 ,000 in the bank.

1:20How he went from 70 million in supplier debt to a billion dollar acquisition in just 45 days. Plus Jamie reveals while scaling from 75 to a thousand employees in 18 months was actually a complete disaster and how generating 23.6 million in sales in a single day on QVC actually saved the company from bankruptcy. This is one of the most raw and honest conversations I've had about what it takes to build a billion dollar hardware company when the odds are truly stacked against you.

1:56Hear the stories, learn the proven methods and accelerate your growth and future through entrepreneurship. Welcome to the Founder Podcast with Nathan Chan. Jamie, welcome to the show. Really excited about our conversation. You famously launched DoorBot in your garage because you kept missing deliveries. Can you take us back to that 2011 moment that led you to know, you know, this Wi-Fi doorbell prototype would be something that would serve millions and millions and millions of people around the world? So it was a slow burn. It wasn't a like a thunderclap of aha moment. I was in my garage. I was inventing other things, working on a bunch of like sort of random things.

2:50Snap garden, a modular gardening system, pokety poke, which is a conference calling system. So a bunch of stuff. Couldn't hear the doorbell. And so the first thing was just solving my own problem. So I just built it for myself. And then I should actually go back. Like, the first problem was I couldn't hear the doorbell. I had gotten an iPhone recently, and I thought, why wouldn't someone, you know, someone must have built something to go to the iPhone for this. And so I looked online for a Wi-Fi doorbell. Nothing existed. I then built it to scratch my own itch. And then it was really my wife that said, this makes me feel safer at home, which was the true, I'll say, invention of Ring and what really built us to where we are is this idea that we could reinvent how sort of residential home security was done.

3:35And that became like the really core part of your mission. And that's been a really strong, I guess, reason for your success in many ways. Like, you know, when you, you know, you, you got, you lost a hundred million in funding, there's, there's all these different things, but it tied back to that mission. Can you tell me about kind of, when it comes to building a company how important is it having that mission and and why was it so important for you yeah i mean i think there's not one way to do anything but for me if i if i've seen one common way that people are successful it's a strong you match a strong mission with passionate people that are willing to sort of like you know chew through walls and you typically have successful companies.

4:26And with the strong mission, like, you know, you just mentioned, like one of the many things that happened along the way, the strong mission keeps you focused on going like on the business, even in the times when everything's stacked against you, and it's very hard to sort of, you know, keep pushing forward. And so I do think, you know, when I look at it, I just think having a really strong mission that can align everyone, have everyone believe in is just for certainly for ring it was critical to our success but i think it is one of the most you know common things i see with other successful startups and companies yeah so you first conceptualized the product was 2011 right uh yeah to around 2011 yeah you went live the the episode on shark tank very very famous went live in 2013 i want to get to that but what happened in between like you you created this product you scratch your own itch how did you start selling it what did first sales look like how did you bring it to life yeah so so i mean for the first like year it was truly like scratching your own itch and kind of playing with it at the time I was I was still working on other stuff so as I said it was not an aha moment it was a slow burn and then Kickstarter in 2012 was not allowing hardware products onto its platform anymore there was like a problem they had done some they hadn't shipped and so there was kind of Kickstarter was like kind of this new pre-sale thing and so it's kind of up and down.

6:03And I thought, wouldn't there be an interesting business in having a hardware sort of centric presale business? And so I started this, you know, startup concept, whatever site called Edison Jr. I wanted to launch it. And it turns out when you launch a hardware presale site, what do you need? Hardware. And so I asked my friend, Loic Lemure, who ran the web conference in Paris where I was going to launch it. I said, which of these, you know, six ideas of hardware do you think we should put on here to sort of be best for the launch? And he said, Z doorbell. And so, uh, you know, just one of these lucky sort of things that, um, if he had said something else that we, you know, there was a lot of other ideas I had.

6:50And if he had said one of them, you know, who knows what would have happened. And when we launched the, the pre-sale site in 2012, it was the doorbell that everyone talked about not the pre-sale site and so that was kind of like where and and where we kind of saw this sort of starting to come up and that led to shark tank and then you know kind of kept going from there got you so talk me through because a lot of uh a lot of our listeners are inventors at heart or they have a physical product idea in mind like how how did you source like you you handmade the product it was a hardware product um how do you even work out how to do that it's like talk us through that yeah it's i it's like one of those things i wish i had some like great tidbits of advice that you know someone could just like take a pad out and write down like here's the five things you have to do um the reality is hardware is just so hard it's so unique um unless you know how to do it unless you have some sort of edge in it.

7:52I mean, I did not. So we kind of just flailed through it by first working with a friend and then that didn't work. And then finding a factory that was based out of Taipei. And then that's just, we sort of just, you know, scratched around and found stuff. And I flew to Asia and asked people and, but we certainly, I would say we did it right. But the other side is, I'm not sure if there is a right path to doing it. I think, you know, it's such terrible advice, but sometimes like, yeah, you know, the only way to go and do it is to go and do it. Like, you just have to sort of just go out there and do it.

8:30And it's scary because there's certainly a high risk, you know, with doing that, especially in hardware where there's so much capital cost so quickly. But I don't know how else to do it. And I'd say like, you know, the people that I've talked to that have wanted to do hardware things, each one is usually unique and different. And you have to find, you know, someone to make it. You have to find someone to help you. It's, it's, there's with hardware, there's a lot of different expertises. It's not, you know, software, if you can figure out a software business, do a software business. It's like, it's, it's, you know, you use AWS, all the services are there.

9:06A couple engineers can sort of usually build and mock up and even create something scalable and you get to go. You know, hardware is really hard because each piece is unique. Like the camera chip is unique to work on the, the, the, the computer onboard is firmware, not just software. And so, yeah, it's, I, I, I wish I had a better answer other than just saying, just go out there and try to fail and hopefully succeed at some point. No, that's okay. I respect the honesty. It is tough. It is not easy. Uh, when I spoke to the founder of whoop, like the amount of times trying to bring that product, the amount of variations, like the amount of times that company almost died, the amount of money he had to raise to keep it going to even get to the first original prototype, no one would have got that.

9:51Like it's insane. Yeah. And I actually, I've heard him talk about it and I think it's very similar. And again, it's hard to find someone who started from scratch in hardware and has not had that experience of just, it's like kind of near death the entire time. Because it's just such a scale business that going into it so small, it's really hard to make it without blowing up along the way. So let me ask you a better question then. How much would have you spent to be able to receive your first sales? How much would have you spent in R &D, prototyping, all of that stuff? so we probably spent you know it's probably it's definitely more than a million at that time um you know i would say probably closer like two and a half to three million is what we spent which so it's like it's like did you raise that money no so how did you have the r &d money to spend the three million is like well we pre-sold the product well how did you pay for the pre-sales well we didn't um that was the problem so like we got lucky that we kept selling and then we use that money to buy the product but the reality is we use the pre-sale money to fund the development because it was way more than we thought it would be um and and even that product at a couple million dollars of investment was a very very challenged you know not complete you know, as you think of a product today kind of product.

11:27And so that's how you found yourself on Shark Tank. You know, you went on with many, you know, many sharks absolutely tearing you apart. Yeah. You were asking for$700 ,000 for 10 % equity. All sharks passed. You got absolutely teared apart now with true context though knowing how much you'd raised previously and it was a pre-sum or like it wasn't that far-fetched it wasn't like you were just going on there for press like you legitimately were looking to raise money correct oh i i totally needed the money and it's funny because today you know everyone always like hits me on the shoulder and it's like yeah of course you didn't want that money you know because they're looking at it as the success that we became and what they don't realize like no not only did I need that money like we still had to raise that money after I was on the show like it was like we were dying like we needed that cash and I I was so certain that Mark Cuban um you know this sort of tech guy he's on there and I'm like Mark Cuban's gonna put the money in like I'm just sure that Mark's gonna do it and um you know it the taping of it they edited a little bit but Mark was out within like minutes of us being on the show or me being on the show yeah so some so the first shark tank that came to australia i almost got on for for this for for but but not for a physical product for a founder we're a digital magazine still are um didn't get on right they tend to choose inventions or something more out there and uh i got the last part when they brought it to australia the first season didn't get on and uh you know for me i felt like it was a blessing in disguise i didn't need the money I just wanted to do it for press, honestly.

13:16And for you, you know, it was an extreme blessing in disguise because, you know, that rejection, like that, that really kind of helped catapult the business in many ways. but i wanted to ask you like because i if you're listening watching this you've got to see like this this this pitch like i've seen it so many times all online there's so many memes around like you know like it's the most i guess the you know like one of the biggest uh kind of shark tank failures they would say because then you've you've gone on to to sell ring to amazon on for over a billion dollars and uh everyone everyone backed out but i have to ask like what happened like like how how long was the season airing before like like what was the time gap because sometimes it's like a six month wait sometimes like how how fast was it and did you think you were gonna get a rough edit because some people they get a rough edit and like it it's really bad for them yeah so there's like so i mean like so many sort of questions and that and so many things is, you know, you get on quote unquote, like on Shark Tank, which means you're going to go on and you tape and you, we, we taped in September.

14:39That didn't mean we were actually going to be like airing on the show. It just meant that we taped an episode. Sometimes they don't air because when they go to edit it, it's like, yeah, it's boring. It's just doesn't, you know, it's like sometimes like the chemistry is not there or whatever. Like it's just not good. So, you know, some percentage of people don't even get on. We, that was a worry. The other thing was we were running out of cash and the season started in like October and went to, I think May. And they don't tell you like when you're going to be airing. And if we had aired at the end of the season, I don't, I don't think we, I'm almost certain we would not have made it.

15:18Like, I don't think we would have made it that far because we, you know, we tape in September, I'm still trying to raise money, but then we air in november right when we were about to start having product to ship and basically i mean if you think about again going into the holidays like if you're if you're a product company no matter what you're selling people buy products in november and december and so like it it was like the perfect storm for us of a in a good way of we go on the air in november it's like a 12 minute commercial you can't i mean there's just at that time was a huge show you could not have gotten more awareness and credibility from it.

15:57And so it, I think it might be the single biggest factor of our success was getting, you know, in the end was airing on Shark Tank because I, I don't know if we would have made it over the hump without that. Yeah. So you, during that time period, you're still trying to raise money. Did you have any, like many bites, much commitment, like how was that looking? It was, you know, it's just a lot of like maybes and like thank yous, but you know it's like you don't get like it's funny people always say you get no's like you never get a no you get like a thank you follow up like let's talk again um you know like great to see you like you get a lot of those you know you don't it's like and you don't find any yeses so it's really a tough thing but yeah you don't sadly you don't get like actually like no um which would make it a little bit easier in some ways more and more transactional but yeah we were we and trying to raise money and it was super hard and we kind of stitched together a little bit more but then when when shark tank aired i mean not only did we get the sales but it also then gave us this sort of like you know it's just extra boost in every position including raising you know a little extra capital yep got you so that really got to put you guys on the map in a big way uh you made a hundred on the first day you made a hundred thousand dollars and a hunt and to by the third day you did a hundred and seventy five thousand dollars in sales what did you do immediately after that sales bump to make sure like you could meet supply logistics all of that and customer demand you know it's funny like luckily i had over ordered the door bus i mean it's more the other question, which is what happens if you had not gone on air is I would have had a ton of inventory and no one to sell it to.

17:50So, you know, and this is like, it's like why it's not advice, because it's like a, like, this is like the worst thing you could ever tell someone is order too much and then pray that something good happens. I mean, it's like such a, it's, it's, you're praying for a lottery ticket. We got the lottery ticket and the lottery ticket was Shark Tank because we had to order that stuff way before we even knew we were going to be on Shark Tank. think i mean you and and that's the problem with hardware is like the minimum order sizes are so big especially for a startup i mean you're talking about ordering 20 30 000 units like you know it's it's like you know five six million dollars worth of stuff like how do you do that when you're literally haven't sold a single thing yet and have you know zero um marketing distribution whatever Yeah, it's wild.

18:36You talk about fear. You must have been so worried, afraid, stressed. No co-founder, right? It's no co-founder. I think I'm more worried, afraid, and stressed today thinking about it. It's almost like in the moment. I was so in the moment that I didn't have the time. It's almost like I didn't have the luxury to be stressed. I mean I was stressed I shouldn't say like I was I was stressed about getting stuff done I was stressed about like are we gonna get this out is it gonna work like I was stressed about like the the execution parts but I wasn't you think I'd be more like holy cow like we're gonna go like I'm gonna go out of I'm out of money I'm gonna die you know like it's this is gonna be terrible and I sort of had it but not I was like thinking about thinking about it now makes me more stressed than actually in the moment of it back then.

19:33And I think it's how like professional athletes, when they're at that big moment in the game and you're like, how do they do that? How do they make that shot? How do they make that whatever? And I think you do it by like, it's actually, you're not thinking about it. It's like in that moment, like that's when like a professional really rises up to the occasion. And if I'm a professional in anything, I think that is when I'm the best is like when that pressure is like, you know, unimaginable. Yeah. And where do you think that comes from? You know, I, I'd like to say you could sort of learn it. I, I think, I think it's a little bit of just who you are and it's why, you know, people should find who they are, what they do.

20:15I think so it's who you are. That's also like having a mission that you care about. So I think, you know, when you, when you match something you care about with, um, you know, uh, uh, the ability to sort of just keep pushing. I mean, it's, you know, one of my, I don't have a lot of good traits, but like one of them is like, I never stop. Like I just keep grinding and I always have, I just, I just always have. And so I think, and I, and, and overall, you know, there's always people that get lucky in startups. And I think that's a good for them, but I think it's tough for the community of people that are entrepreneurs because it creates a lot of like mental health stuff where you see someone just, you know, do something for three months and they sell it for a ton of money or they get, you know, whatever.

21:00And it's a huge win and you're out there grinding for most of us. I think for 99 % of us, it's, we're just grinding. It's tough. And it's like, it's, it's a, it's like a mental health thing. It's really, really tough. And so how do you keep going is, is a, it's brutal. It's a grind. Yeah, I agree 100%. And along the way, you know, you've had these trials and tribulations, I want to go through them. But before I do, in 2014, you know, autumn, you changed the name of the company, it was doorbot to ring. And you said, you know, your wife helped you identify, you know, changing and getting really clear doubling down on this central mission around creating a ring of security.

21:47around the home, not just selling a doorbell. How did you make sure that you were able to make sure you'd already had millions of dollars in sales? How did you make sure that the transition was successful and the mission was really clear with the new name? So one of the other things I fairly quickly came to with again doorbot ring like the the company call it was that i wanted to sort of go big or or die trying but i didn't want to um i didn't want to like have a small business like i didn't want to limp my way through um and i've seen a lot of companies especially companies that raise money that end up like it's almost like they're i call them ghost ships it's like they have enough money to stay in business but they don't ever actually achieve anything And so it's like, to me, like, that's like, that's actually purgatory is being stuck where you're sort of in the middle.

22:42Like you're not going out of business, but you're also really not like making an impact. And so I had this idea, like, we are going to go for it on everything. Like we are just going to drop the hammer and go for it. And the name was one of those things, which is like, we saw quickly that DoorBot was a bad, it turned out terrible name for a product that goes on your front door. People, the front door is like a cherished area in their minds, how you enter a home. They want names and brands and things that fit that emotional sort of concept that they have for the front door. And door bot was like a punch in the face.

23:23It was just a terrible name. It didn't fit how they felt about that area of the house. and we got and you know again this is where ground truth is so great like i was on every email like i saw the feedback very quickly and realized like we have the wrong name we need to rebrand this business um at the time it was also we need to also rebuild the product we need to like it was kind of like a we need to redo everything um and again i guess i'd say the lesson that is good is you know we were able to we were willing to iterate fast we were willing to sort of break not have any of these sacred cows where you know you can't change something and we were learning fast because because we put it out there and i think a lot of times people try to like they iterate without putting something out there because they don't want to sort of have the embarrassment of the fail whereas like doorbot i'd say in some ways is a complete failure except it was a complete success because we learned everything about the video doorbell market quickly and iterated on it by learning that directly with ground truth data from customers yeah and when it came to the rebrand as well i'd love to know uh was there much confusion uh or like like what happened you know when you made that shift was there much confusion So we were lucky that we had not hit physical distribution yet.

24:51So the reality was when you kind of boiled it down, the only place someone could buy our product was at our website. And so changing the name at that time was simple because you just redirected the website. Like you were able to control, if you think about it, all the traffic, like all the links, all the news things, which we actually had a decent amount of. So you don't want to throw it all away. But it all went to doorbot.com or get I think it was get doorbot.com. We didn't even have doorbot.com. And so it all went to get doorbot.com. So you just put a interstitial page that you get doorbot.com is now ring.com and then you hit them to ring.com.

25:31And so we were able to move the traffic. So we didn't lose any of the sort of the other stuff. The other thing we found is that on like the press people, like they love this kind of a story. So like the press gobbled it up. They loved a rebrand story and a like underdog tries to, you know, go like, like Dorabot had certainly challenges and they were very public. And so it was like, I'm not stopping. I'm doubling down. We're going for it again. And it was incredible. Like at that point in our sort of cycle of, of startup, that's when people wanted to build us up. Like the press actually wanted to help us.

26:11They wanted to support this up and coming entrepreneur. They then turn, you know, when you get big enough, they then turn the other way. They want to just tear you to pieces, which is, you know, that's fine. Also, like, I guess, like when you're, when you're big, you can handle it. Yeah. And I'm curious as well, the domain name, are you able to share how much did it cost how'd you get how'd you get the money to pay for that well so i i did write my i wrote i wrote my book and so it's it's it's in there um but yeah i i the domain name was crazy because i i went to one of my venture capitalists you know uh who was one of our seed investors and i had i asked them for a meeting not to get more money but i needed to sort of run by them the pitch that i was going to be putting out there to try to raise more money as we transitioned from doorbot to this new thing.

27:00And I pitched them on this whole, like what we learned and what that new thing was and what that product would look like. And at the end of it, it said, we need a new name. Like the doorbot name is not good. We know that we're going to rename the business. And so we're looking for a new name right now. And I didn't mean it like to have them help me. I just meant like FYI, we're going to rename the company. And one of the partners there, Hameiwatt, as at Upfront Ventures in LA said, you know, basically just quickly was like, what about Ring? And I was like, it was funny too, because I'm like, eh, I don't know.

27:34It was like, it was a good, but like, he's like, you keep saying the Ring, you keep saying ring.com, Ring this, or not Ring.com, he said, you keep saying the Ring of security, like you've used the word Ring a thousand times. And I didn't even notice I was saying it. And then I saw that Ring.com was available for$2 billion, I think was the first offer. and through a crazy set of negotiations, we ended up getting it for a lot less, like, you know, about a million bucks. And we also were able to create the payments. And again, great, you know, from a, you know, advice or whatever, whatever I call it, or learnings to other founders is just because something's a million dollars and you can't afford it doesn't mean you can't have it.

28:15You just have to break the payments up. And so I asked, you know, I sort of said to the guy that owned it, I said, like, I'll give you this down, which I had$187 ,000 in the bank at the time. So I said, I'll give you$175 ,000. You know, it was like basically about what I could give him. And, you know, today it will pay you over X years and do this payment. And he, you know, it was kind of like, okay. And, you know, and from their side, what was the harm? Like he was going to get that money. And if I stopped paying, he was going to get the domain back. So like, it's, you know, it's kind of like not that bad either way.

28:46And so it was a good way to figure out how to kind of finance something uh you know when we didn't i certainly did not have the money to uh to to buy it yeah that's a great story thank you for sharing uh i'm the same like for the founder f-o-u-n-d-r we're not we're not founders correct spelling that's a big chinese company we can't get that one but um our brand is founder without the e that cost around 80 grand and i didn't really have that money at the time either and uh i met somebody that was like a domains acquisition expert and she helped me negotiate and we broke it up 12 payments you know 12 12 like 12 payments over over literally 12 months like it was yeah it's 100 like and i didn't have the money like 80 80 grand for a domain is a lot of money right for early business yeah and again i just take that it's not just domains like take that into anything in your business you know a lot of times people will lean in.

29:43And especially, you know, I looked at it as if we couldn't pay for the domain, it meant the business went out. Like again, to this idea that like we wanted to be big or zero, if we couldn't pay for the domain, it meant we went out of business. If we went out of business, who cares if the domain went back to the owner? Like, what do I don't care? Like, so from our side, it was so simple of just saying, I'll pay you over X years. If we stop paying, it's because our business failed, which means you can take it back, which is good for them. And so again, I think like align with that, if you're trying to finance something and you can get someone to believe in it with you, like get them along for the ride.

30:23And worst case, if it goes back to them, who cares? Yeah. And I bet you, uh, the person that sold you the domain, wish they had to take an equity instead, if that was up for grabs. I mean, that's the, you know, the craziest thing is I would have given any equity at that point because cash was so, I literally, I gave, I literally gave this person like all the cash I had left at the time. Um, and so, yeah, I would, I would have done anything to have reserved that cash. Um, you know, who knows exactly what I would have given in terms of percentage, but it would have been high. Like it would have been much more than the million dollars because to me, a million dollars of cash was probably worth, you know, of$10 million of cash in terms of like, you know, from, because I just couldn't get the cash.

31:06I couldn't raise the money. Um, so I, I, I would have given a lot. I bet you would have given like five or 10 % of the company at that time. Um, which would have been, you know, after dilution whatever, probably 30, 40, 50 million. So probably 30, 30, 40 times what it was. Yeah. There's a lot to be said in like one word domain names, the strength of it from a branding perspective and you see like a lot of silicon valley startups and like it is a strong branding play like the like they're not stupid they they always encourage startups to do this for a reason and it's so powerful to build immediate trust um but yeah i think i think it's a smart move so and i do think i think to your point brand i actually used to not think this so like i i would have been on the other side being like, it's so stupid that someone's going to pay this much money.

32:00Why would a company that's basically like doorbots a ring? I mean, a friend of mine was, I mean, he literally assaulted me. I was saying like, you are going to bankrupt your business buying ring.com. Like, this is so dumb. Call it anything, like call it whatever you want. Like just get a$9.99, like get a$9 domain name. Like, why are you doing this? And I think that as silly as it sort of can be, it's like, I think brand does matter. Like I I actually, I really am at this place where I believe it maybe even matters more than sometimes like the tech. I mean, and I don't want to discount the product, but brand matters.

32:34A hundred percent. And your domain name matters. Like if someone's never heard of your product and you've got a one word domain name and it's a known word, you're like, wow, okay, this is the real deal. It's not just some random drop shipping Shopify spun up type product that's bought off Ali Express. rest is like okay like even just subconsciously in that first second you're like your mind goes you you trust like that this is legitimate so yeah it speaks volumes yeah especially for a mass market product if you're going mass market want to appeal to a wide wide range of people i think it's yeah it's clever and if you can afford it why not um yep so i want to talk about margins so you we've talked about scaling a hardware business it is expensive and it is so difficult uh for a business like ring in order to you know have inventory of six to twelve months in advance what what kind of cogs or gross margin targets were like were are non-negotiable where you use to just kind of work through the risk piece so i mean again to start and this is what's scary is like the first ones that i bought i was upside down on every sale um not not doorbot we actually made a little money on and that was okay but we started doing the ring like we we just like i you could here's the problem with hardware like you know how many how much it costs by a hundred thousand chips a million chips 10 million chips you can see how like cheap it gets and if you want to access like it really starts at about a million units i would say or a hundred thousand into like a million units where you try to get these like big drops of cost across the board.

34:18And so, you know, I kind of took the approach that we're going to lose some money to start, but to get to higher volume so we can make the cogs, which that was really tough. And so we definitely raised some money around that. We then did have, though, we always had like a path to profitability. So for, especially on the economics of like the unit economics of the customer. And I think that's when people see a company losing money and they think like, oh, look, like you can just go lose money. And it's like some companies by the way do, and they don't actually get themselves out of that because they didn't have a plan.

34:56Like we weren't losing money without a plan. We knew that when we got to a hundred thousand units, it would, the cost would be, you know,$10 less,$20 less than we could do. Like we knew all like where we were getting to and what we'd have to invest to get there. But that's part of our problem the whole way is as we grew, we went from revenue. When we hit revenue, we did 3 million, 30 million, 170, 480. And the cash, it's crazy. And the cash need, you're asking about how do you order inventory? It's like, you're talking about when you're a$30 million company, you're ordering like$200 million of inventory that you're paying partly for.

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35:36And so it's, it's like insane. And if you did, if like the business slowed down at all in that process, if you weren't right, I mean, you are dead. Yeah. So let's talk about that. Cause you had a near death story where you raised, you were expecting a hundred million to, to kind of fund that next wave of growth and inventory and uh they pulled the pin yeah um that was that was uh that was a tough one um and pulled the pin is exactly the the right you know the the right uh metaphor for it um and we were at it was right going into the holidays so we didn't have the sales hitting yet uh we had all the inventory all the money outlaid um and we had a big round of funding coming in and it got it got affected by this lawsuit that we had that came up that was you know i'll say not intentional in terms of um you know the the decisions that got us into that were sort of each one didn't feel like any of none of them felt like they were putting the company on the line um but you know as it sort of got deeper and deeper you realize like you were getting deeper deeper into it and so yeah we all of a sudden you know we're talking to our factory and saying listen if you don't keep sending product to us we're going to go out of business and if we go out of business these things all become bricks and you have nothing and they're saying well you owe us 50 60 70 million dollars um and you need to pay us and so like it was a it was a terrible time and the only way we got through it was one is not paying some suppliers for a certain amount of time uh but the other thing i did was i just focused on also sales like i went back into this like just very calm you know like um the only way to get out of it was to get have a great business and like, and fix the problem, but also just like, I just focused on selling.

37:41Like I just was like, got the team focus and we just kept our heads down. Um, because it would have been easy to honestly, like just like, you could have just exploded. Like the whole business, like everyone could have just gone crazy. Yeah. And you went on, uh, I think it was QVC, right? That was a, that was a, that was the big, big game changer. How much did you sell on QVC? 23.6 million dollars in a day that is insane it was it was uh it broke the record i think for that year of qvc it was a sellout of the product for the day it was it was like it was like unbelievable and that was the thing you know it's like the black friday sort of weekend the the black they call it black saturday so it's like the day the saturday of black friday so it's a huge sales weekend um but that was it like we just had to we just had to win and sell everything and we We had one way out of this thing was to get ourselves up.

38:35And before the funding got pulled, did you forecast that level of sales that you had to make? No? No, we didn't. I mean, like the overall sales for the holidays came in way higher than we had thought the whole way through. So we just were able to just kind of – it was focus. It was certainly we sort of pushed it. it was also just luck and and that we had built a brand that had a lot of momentum going in the holidays and people we became like the number one selling hardware product for the holidays like it just became a huge phenomena of that holiday and that was obviously the but you know what a weird thing to be selling like that and having that and at the same time knowing that basically you're probably losing the business.

39:26Um, because it's, because, you know, we had this lawsuit thing and if it didn't get solved, we couldn't raise any money. And as much as it was selling, the cashflow was going to kill us because we had been, so we were so upside down on cashflow. Do you think if you didn't have that level of pressure, you would have been able to generate that amount of sales? probably not um because everybody and this is what's cool about uh being transparent with your teams i think a lot of times people get scared of telling their teams when bad things are happening um but i find that the more transparent you are with them the sort of like it's people like people say like why did people stay in the business if they thought it was going out of business and it's like actually the opposite people people were like don't even pay me like i'll do anything like i will like so it's it's amazing how humans want to be part of something and fixing something and helping something and how like good they are in those times and so um we were super transparent with everyone that like what kind of the can you know what we needed to do to get out of this and so it wasn't just me it was like the collective team was working to save our lives and they were working like as if it was life and death and i i think without that constraint no i don't think we would have been able to have as crazy of a sales bump as we did in that q4 of 2017 and did you have the qvc spot booked before that yeah it was booked it was it was booked before that but still i think like just the the like even me like I mean I did 12 hours of live tv that day on QVC um you know what I've worked I worked for every sale I was just like I was not willing to I brought the energy I was like you know and so would I've been as good on it if I had you know felt like I had all the money in the world and didn't need anything and we're fine I'm not sure you know who knows because also 45 days later that's when you sign the term sheet for amazon right which that's the i mean that's the craziest like you know that's that and that i think that is the greatest example of like true you know founder entrepreneur or whatever is is you can go from literally being 70 million negative 70 million and facing complete death and you know less than two months after that signing a deal for 1.15 billion dollars to sell to amazon um and like so like the the ups and the downs are so like the highs are so high and the lows are so low and they could be so close together yeah it's crazy and it's an interesting thought you're bringing me back to a conversation i had with a team member quite a few years ago where the business was scaling really well and we were doubling down on this one channel and uh he said oh you know what if what if things break or what if what if we can't keep up that same performance on that channel i'm like well we've always got these other channels that we can kind of double down on if we need to but we don't want to and he said to me well if we can why wouldn't we and that always that i always thought about that conversation because he was right like you know paid advertising yeah like our channel like that channel really started to die off we were some of the biggest spenders in australia on Facebook ads and it died off and he was right like why why wouldn't you and it's kind of that kind of you must have thought like hey well if we just it all worked out really well for you but it's an interesting thought that you guys you and your team had the capability but it was only that outside pressure that forced you and that constraint that forced you that pressure to really kind of take it up a whole nother level and you know you wouldn't want to like that kind of pressure.

43:19You wouldn't want to like artificially try to put on a team. But I do think it's a good, you know, certainly constraint, you know, like necessity is the mother of invention. You know, pressure does make diamonds. And so you do need to have, like, this is why I worry about the AI startups that are happening today that raise, you know, literally hundreds of millions of dollars in the first round is without the pressure, without the constraints. Like I worry they're not going to make diamonds and they'll cover it up for a little bit because that's what always happens. But, you know, in two or three years when you have to be a real business, like are you going to have built and invented and really constrained yourself to be a real business or are you going to be a kind of giant mess of cost and process and politics and crap?

44:10yeah it's a it's an interesting dynamic raising money bootstrapping what do you choose we were talking about a little bit offline and you know you've raised a sizable amount of money worked out really really well for you uh if you you know now you're you step down as as CEO of ring now you're back as chief inventor well it's actually it's funny I I was always the chief inventor of Ring. I actually never, I was, I mean, I guess technically I was a CEO, sure, but there was no one else in the chair, but I always had the title of chief inventor. That's always been, and again, to brand, what an important thing, because I'm not a traditional CEO in terms of operating a business.

44:57I don't like to operate the business. And so by branding myself as the chief inventor, I was able to lead the company, lead invention, lead sort of the mission, but also allow for other people to brand them in the company themselves as people running and operating things without stepping on me. And so I gave the sort of the autonomy to the rest of the team to do some of these things that I wasn't good at versus just trying to call myself the CEO, which again, that brand matters. No matter what you say, if you're the CEO, you're the CEO. And so everyone always knew me as the chief inventor. Yeah.

45:33And so you're back in the, you know, back in the helm. And I'm curious, you've recently got a book coming out. You wrote a book. What compelled you to write a book? I think the story, it's not that much probably crazier than any other entrepreneur story, but entrepreneur stories are crazy. And so I felt like at some point I kept telling these stories of what we'd done and people said, that's amazing. And I, that kind of was what kind of kicked it off, I'd say the other side of it that I didn't realize would be so important for me is it was like a therapy session. It allowed me to unpack all of these things that I had done, all of these like, and really unpack them.

46:15I mean, really, you know, writing a book allows you to really think them through in a different way. And so for me, it's probably one of the best mental sort of things I've done in a long time of just trying to like kind of the healing process, because it was a, this was a crazy journey I mean it there was lots of ups and downs and that stuff like I think that's something people don't respect enough is just how you know impact like how much that hits you as a human being as a person and why it's important to have the people around you you know the the sort of your village of people and support because it is it's tough out there like it's tough and some people are I guess a little tougher than others in it but not me like I need help yeah and I respect that.

46:58And, you know, ring scaled from 75 employees to 1000 employees in 18 months, like that's extreme scale. And this is, you know, you said you started many other inventions or, you know, product ideas, but this is like your first real business. It's seriously impressive. Almost no one's like, there's, there's a, almost like only a handful of people in the world that have seen that kind of growth. I mean, like, it's, it's like, that is just like, it's not healthy. The other thing that when you, when you say like, you know, it's like, you look at the scale, you're like, oh, you went from, you know, like, like, you know, kind of, yeah, 50, 60, 70 people to like over a thousand in, you know, sort of a year.

47:41That's crazy. It's like, the problem is also when you're doing that, not only are you going to a thousand people, but the people you've hired. So like the number 200th, like the, the head of customer service, for example, that you hire when you're doing 30 million is not necessarily someone who can run it when it's doing over a hundred million. That happened in less than 12 months. And so it's not even that you're hiring a thousand people. It's that you're actually the turnovers in there also because a lot of the people you're hiring are no longer able to scale to the jobs you hired them for because the business is different.

48:10It's not their fault. It's like, it's a totally different company every few months. I can only, can't even begin to imagine how much of a mess that would have been. It's a total disaster. That's why you hear like, oh, it grew like this. Everyone's like, that's so cool. Or you added so many people. Oh, that's so cool. It's like, it was a disaster. It was like literally a giant disaster. Did you need to scale up to that many people? Oh, we probably were under. I mean, again, it's also like, think about how long it takes someone to get productive in their job. It's probably a month, two months, three months, whatever.

48:49If you're growing 3 million, 30 million, 170, 480, you have to hire the customer service team. You have to hire them months before it gets to that scale. Literally, you just cannot do it fast enough. You cannot do anything fast enough. And so you start to just be okay with trying to be as good as you can be because you're never going to get to everything. I mean, I was working, I was probably honestly working 20, probably working 18 hours a day. Truthfully, like, I mean, like literally, like, I mean, people always say startups, I work so hard, but there was a time when I was just not sleeping, you know, minimal hours, you know, three, four hours a night, because I just had so much to do.

49:35And I wasn't even scratching the surface of getting done what we need to get done. Yeah. Wow. So during that time period, how did you maintain focus? Like, you had one KPI, right? Yeah. I mean, the overall company KPI was, you know, make neighborhoods safer. And that was it. And that was, again, like looking back with that kind of growth, if we had tried to do some sort of goal around growth, like you can't when you're doing 30 million you can't say to the team the goal is like 170 and then the goal is 480 like like people would just be like that's like it's it's it's like a joke like everyone would laugh at you and so the goal was to do like as grow and so like when my head of sales came back and closed you know a store like a chain of stores he was like that's amazing we close this i'm like great what about the next ones like it was never like we never it wasn't Like there was no goal.

50:32Like if we had set a goal, it'd probably been like close one set of stores. And then he would have hit the goal and would have been happy. And instead it was like, there was no goal. It was like an infinite goal. And so I think that is why, partly why we grew so fast. Now, the other side of that is we ate up all our cash and almost killed ourselves. So like, that's bad. So maybe, you know, maybe there's a balance there. And like, you know, that's like even writing the book, that's kind of what I saw as like, maybe we should have slowed down a little bit. Like maybe we should have had a little bit of break and gas, you know?

51:00Yeah, but look, it worked out so well. And yeah, it's a wild journey. So Jamie, we have to work towards wrapping up. What a fantastic story. And you've been so giving and so open and honest with your experiences. A couple last questions. One, where's the best place people can find out more about your new book? So Ding Dong, which is what we called the book, what I called the book, for many reasons, is available on Amazon.com. Awesome. And two, just final parting words of wisdom that you would want to share with aspiring early stage e-com founders, people that are just getting in the game, wanting to launch a physical product business, build something, a product that helps millions.

51:49Yeah, I think AI makes us even more important, which is just work hard and work towards something that you believe in. I think if you believe you're doing something that's going to benefit the world and you work hard, those are the two best ingredients to success that I've seen. Incredible. Well, Jamie, thank you so much for your time. Congratulations on all of your success. And thank you for taking the time to give back to our community. Thanks for having me. Hey, FounderFam. Thank you so much for tuning in today. And if you enjoyed this episode, please take the time to leave us a review and let us know what you think.

52:25This podcast is 100 % free. We work so hard to go out and find the most successful founders and entrepreneurs all around the globe. So your feedback helps us grow, improve, and even bring on more incredible guests and insights. So if you have a second, please take a moment and leave us a review. It really means a lot to me and the founder team. and make so much of a difference. Thank you again for listening and I'll catch you on the next episode.

From the publisher

One billion dollars. That’s what today’s guest built — after being
rejected on Shark Tank, nearly going bankrupt multiple times, and
spending millions before making a single sale. In this video, Jamie
Siminoff, founder of Ring, breaks down the real story behind building
one of the most successful hardware startups of all time and selling it
to Amazon for over $1B.

What you’ll learn in this video:
• How to validate and pre-sell a hardware product before manufacturing
• The real cost of R&D when building a physical product business
• How Shark Tank rejection can accelerate growth, not kill it
• Why domain names matter more than founders realise
• How Ring survived massive supplier debt and cash pressure
• The risks of scaling too fast and hiring ahead of systems
• How constraint and pressure forced breakthrough growth
• What founders get wrong about raising capital vs bootstrapping

By the end of this video, you’ll understand what it truly takes to build
a billion-dollar hardware or eCommerce company — and how to avoid the
mistakes that silently kill most physical product startups.

If you’re serious about building something real, durable, and valuable,
this episode will change how you think about product, money, and scale.

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