Life lessons for all ages! A warning if you’ve booked a holiday, and no standing charge tariffs?

22 Jan 2026 · 1 h 5 min · 32 chapters

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The Martin Lewis Podcast: Episode Summary

Episode Title

Life Lessons for All Ages! A Warning if You’ve Booked a Holiday, and No Standing Charge Tariffs?

Episode Overview In this episode, Martin Lewis shares valuable financial insights, offers life lessons, and provides updates on travel insurance and energy tariffs. He highlights personal stories of overcoming debt and delves into the intricacies of financial planning.

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Key Themes and Discussions

Life Lessons Shared by Martin Lewis

  • Success Factors:
  • Talent: Many underestimate their own abilities.
  • Hard Work: Success requires significant effort and time.
  • Focus: Specialization can lead to higher chances of success.
  • Luck: Recognized as a pivotal factor in achieving success.
  • Failure and Growth:
  • Failing doesn't equate to being a failure; it can be a learning experience.
  • Work-Life Balance:
  • Prioritize happiness over relentless pursuit of success.
  • Giving Back:
  • Acknowledge the role of luck in your success and contribute to society.

Travel Insurance Warning

  • Importance of Immediate Coverage:
  • Martin emphasizes getting travel insurance as soon as you book a holiday to protect against unexpected events that might prevent travel, such as serious health issues.
  • Cancellation Rights:
  • Without insurance, cancellations due to personal health problems may not be covered, leading to financial loss.

Debt-Free Story

  • An inspiring story shared by a listener, Robert, who overcame debt provides hope for those struggling financially. Key points include:
  • The importance of seeking help (e.g., from StepChange).
  • Building financial discipline through consistent debt repayment.
  • Learning how to manage finances post-debt.

Mastermind Segment on Borrowing

  • Loan Comparison:
  • Martin discusses the nuances of loan terms, stating that the length of a loan and the interest rate both impact total repayment, encouraging listeners to analyze both before making decisions.

Update on Ofgem's Energy Tariffs

  • No Standing Charge Tariffs:
  • Martin provides an update on the anticipated low or no standing charge tariffs that have yet to materialize, criticizing Ofgem for their indecisiveness and lack of clear options for consumers.
  • Discussion on comparing energy tariffs for the best savings, emphasizing the importance of total costs (both standing charges and usage rates).

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Key Takeaways

  • Proactive Financial Management:
  • Always seek insurance coverage when booking travel and keep abreast of energy tariff options to ensure financial security.
  • Understanding Loans and Debt:
  • Analyze the total cost and implications of loans, beyond just interest rates.
  • Sharing Wisdom:
  • The collective life lessons from listeners emphasize the importance of financial literacy, mental health, and the value of experiences over possessions.
  • Consumer Advocacy:
  • Martin highlights the ongoing issues with energy pricing and advocates for consumer rights and clarity on tariff structures.

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Listener Engagement Listeners are encouraged to share their own life lessons and financial queries via email, fostering community engagement and shared knowledge.

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Conclusion This episode of The Martin Lewis Podcast combines personal finance advice with real-life experiences and listener engagement, aiming to empower individuals with financial knowledge and wisdom.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Stopcock News and Importance

1:06 to 2:37

Discussion on the importance of knowing your stopcock location in winter.

“We can always have a bit of stopcock news.”

Debt-Free Inspiration from Robert

2:37 to 6:05

Robert shares his inspiring journey to becoming debt-free and its challenges.

“OK, now we've had a lot of people getting in touch with their debt-free stories.”

Advice on Managing Debt

6:05 to 7:45

Discussion on the importance of managing debt and making smart financial decisions.

“But B, I've also noticed this thing where you're in debt and you're miserable.”

Travel Insurance Warnings

7:45 to 9:52

Key advice on securing travel insurance as soon as you book a holiday.

“So you've got a warning at this time of year.”

Understanding Annual Travel Policies

9:52 to 14:01

Detailed explanation of how annual travel insurance policies work and important considerations.

“Now, look, I need to be honest, it's not perfect.”

Understanding Travel Insurance Claims

14:01 to 14:43

Learn how to navigate travel insurance claims related to medical issues.

“who do you claim from if you're unable to take the holiday for medical reasons?”

Declaring Medical History for Insurance

14:44 to 16:36

Discover the importance of declaring your medical history when applying for insurance.

“Delta Ferguson, how long after something has been on your medical records do you have to declare it?”

Couple's Travel Insurance Policies Explained

16:37 to 18:24

Understand the coverage details of couple's travel insurance policies.

“But all I can answer is you've got to be honest, because if you're not honest, the likelihood is if they if they can't say they think they spotted a rat, you're going to be in trouble.”

Clarifying 90-Day Travel Policy Conditions

18:25 to 20:03

Learn the conditions and implications of a 90-day travel insurance policy.

“And I thought, oh, I've got, she's on an annual policy, so that'll cover her.”

Handling Disputes with Insurers

20:04 to 21:56

Find out how to resolve disputes with travel insurance companies effectively.

“And it doesn't matter what the issue is, but you then, you know, what a surprise, then get into a squabble and they say they won't pay for whatever reason.”
Show all 32 chapters

Types of Travel Insurance Policies

21:57 to 23:08

Explore the differences between no-frills and value travel insurance options.

“cover levels that we require and are cheap and cheerful and they've got to be FCA regulated so that they can complain of the problem.”

Key Ingredients for Success

23:09 to 24:14

Learn the four essential components that contribute to achieving success.

“So the tellers is, I was very kindly honoured by the University of Sheffield who gave me an honorary doctorate of letters and I was speaking to a postgraduate graduating ceremony on the back.”

Balancing Success and Wellbeing

24:15 to 26:04

Understand the need for a balance between success and personal happiness.

“I'm sorry, I don't believe all those people who say, hey, it just happened naturally, you don't have to work hard.”

The Importance of Downtime

26:05 to 27:09

Discover why taking breaks and having downtime is crucial for productivity.

“If you find success and it pays, remember the luck part and give back because there is a moral duty to understand that you're the lucky one and you should give back.”

Financial Advice for Young Adults

27:10 to 28:01

Gain insights into financial habits and advice for young adults starting their careers.

“Go for a walk and just try and empty your mind and think of nothing.”

The Importance of Processing Time

28:01 to 28:22

Understand the significance of taking time for mental processing.

“And I have this five minutes to have my food before we carry on.”

Financial Advice for Young Adults

28:22 to 29:40

Gain insights into financial habits and advice for young adults starting their careers.

“I mean, if I'd bothered you at that time, you would have certainly told me to belt up.”

The Importance of Mental Health

29:41 to 30:48

Explore the relationship between mental health and work success.

“Good managers don't make you feel worthless.”

Protecting Your Reputation in a Digital Age

30:49 to 33:14

Understand the impact of online presence on future opportunities.

“So my next thing that I said to the graduating class is, protect your reputation now for later life.”

Career Flexibility and Change

33:15 to 35:06

Learn the importance of being open to changing career paths.

“And I don't want to stop being paid too much where I feel I can't leave.”

Dental Care and Its Long-Term Benefits

35:07 to 36:14

Discover the importance of regular dental care to avoid costly repairs.

“I mean, that's a place for advice like that.”

Understanding Taxes and Debt Management

36:15 to 37:34

Gain insights into managing taxes and understanding the implications of debt.

“Emma, learn about tax-increased savings and avoid short-term debt, especially debt you won't be able to see, tangible assets you bought with it five, ten years from now.”

Financial Tips for the Self-Employed

37:35 to 39:58

Learn essential financial management tips for self-employed individuals.

“You know, debt, there are reasons and times that debt is going to be necessary in your life.”

Money Mastermind Quiz Segment

39:59 to 40:58

Participate in a fun quiz segment related to finance.

“you're going to be paying a level of tax and national insurance.”

Understanding Loan Costs: A Comparative Analysis

42:00 to 44:32

Explore how to compare loan options based on interest rates and repayment periods.

“borrowing money for Valdunican is not generally considered a fat sound financial strategy.”

The Importance of Compound Interest

44:32 to 48:38

Learn the concept of compound interest and how it affects loans and savings.

“So, first of all, the answer is that the three year loan at 10 percent is cheaper in total than the five year loan at 7 percent.”

Financial Wisdom for Relationships

48:38 to 53:14

Understand the significance of maintaining separate finances in relationships.

“look it's fascinating And we've got plenty of other suggestions.”

Making Informed Life Choices

53:14 to 56:00

Discuss the difference between bad outcomes and bad decisions in life.

“If you are a woman, make sure you keep your own bank account.”

Understanding Risk and Decision Making

56:00 to 57:08

Learn how to differentiate between a bad outcome and a bad decision.

“As I say, imagine I've got a coin now and I'm going to offer you this bet.”

Embracing Learning at Any Age

57:09 to 57:30

Discover the value of pursuing education and passions at any stage of life.

“Travel the world in your youth, then go to university and study a subject you're passionate about.”

Ofgem's Proposed Energy Tariffs Explained

57:41 to 1:01:22

Explore the promised changes to energy tariffs and their implications.

“I did an interview about the promised Ofgem low or no standing charge tariffs that we were told would be coming in January.”

Consumer Challenges and Advice on Energy Costs

1:01:23 to 1:03:49

Learn about consumer challenges regarding energy pricing and practical advice.

“And Ofgem, as it classically does, gone for a halfway house option that leaves nobody happy, which is probably why nothing is happening this month, even though it was all meant to be happening this January.”
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Transcript

Automatic transcript. May contain errors.

0:02You need to get your travel insurance. A. S. A. B. You're the lucky one and you should get back. This is my five minutes of processing time. If I'd bothered you at that time, you would have certainly told me to belt up. You've triggered me a bit, you know. That's done with love and kindness. Hello, I'm Martin Lewis and this is the cunningly named The Martin Lewis Podcast. I do wonder what that's going to be about. Now, usually much of it comes from my BBC Radio 5 live show with Adrian Childs, but there's also bonus money-saving tips just for you lucky, lucky podcast listeners. In today's pod, an important warning for anyone who's booked or is booking a holiday abroad at the moment.

0:41Then the big one, life lessons. Four from me, but most from you. With the wisdom of experience, what lessons have you learnt that you'd wish to tell your younger self? Whether money issues, work issues or more, it is a fascinating listen, whatever your age. This week's Mastermind is all about personal loan interest. And to finish, where are Ofgem's promised new low or no standing charge energy tariffs? Play the theme tune.

1:18We have some stopcock news. We can always have a bit of stopcock news. There's never too little time for a stopcock. I'm going to remind that the second syllable there are always autocorrect. Well, it doesn't autocorrect, it just gets blanked out by our email. Stop male chicken, if you want to. Stop male chickens is what it says. But just catching up on your podcast, strangest place I found a stopcock was plastered into the wall with a skirting board over it, the wall in the cover. It took four years and visits from three different plumbers to finally find it and cut into the wall to uncover it.

1:57sleep so much better. Now I know where it is. Sweet dreams to Robin. To Robin, she's in Scotland. Wow, I think that was about six weeks ago, before Christmas, we were talking how it's very important in this winter period when it's cold for everyone to know where their mains water off switch or stopcock is. And we were talking about where you find them and found them. But plastered in a wall is not good. It's not very helpful. You also need to test whether you can actually turn it off and on and it's not So if that horrible moment comes when you've got a leak, you can just go, stop the water and stop the damage.

2:31It costs thousands of pounds sometimes to leak damage in houses if you don't know how to turn your stopcock off. OK, now we've had a lot of people getting in touch with their debt-free stories. This came to you on your Question Time podcast. There's one you want to play us. Well, yeah, so this all comes from people hearing the wonderful story of Robert in Glasgow who came on our Question Time podcast. and told us how he was finally debt-free for the first time in his adult life and wanted to ask me what he does next. But his tale was inspiring. We'll just play a little bit of it. I'm 42 just now.

3:06I live with my wife and my 10-year-old daughter. I work in the civil service by day and have done so since I was 18. During that time, I've been promoted a few times and I could probably say that I earn a reasonable salary when compared with some. Good for you. However, when I was 18, I made quite a few poor financial decisions, I'll say, and debt began to build up. I refinanced this several times and things just got worse and worse. I then got used to living in credit and having that revolving credit and never actually having access to my full salary. And that situation continued until my mid-30s.

3:52and really around about then I began to get sick of it and I decided to do something about it because I was really struggling quite significantly. So I took your advice and contacted StepChange who then helped me through some things and basically for the last five years or so I have been using a significant proportion of my salary every month to pay down my debts and next week is my final payment. Oh, your debt-free day! my debt free day yes will be next week and i love it very much thank you um so really um i have i will have i don't have just now any credit cards any car payments any loans anything like that the only thing that's there now is my mortgage which is fine um so really my question is what now and what do i do when i have no unsecured debt how much should i save or invest how should i allow myself luxuries i know that these might to some people sound like some kind of silly questions um but literally at no point in my adult life have i worked and had no debt um and perhaps my family background money was always a problem as a child for my parents um and so i've never really seen that positive um financial situation so how do i go about living the rest of my life enjoying this kind of newfound freedom whilst building a future for my family and perhaps most importantly for me, being a positive role model financially for my 10-year-old daughter for the future so that she doesn't have to go through what I have been through.

5:26Wow. So there you go. And that was just the start of what turned into about 10, 12 minutes and we heard far more about Robert and his tips for those people who are in debt. And the reason I wanted to play that now is at this time of year, many people, the credit card bills from Christmas are coming through the door. Many people are struggling and they're stressed and they think there's no route out. Well, go on and have a listen to that Question Time podcast that we put out on Monday. Listen to the full story with Robert. It's the last question in there. I think it starts about 20 minutes in and to hopefully feel inspired to know that there is light at the end of the tunnel.

6:01It takes some work and it's not easy, but there is light at the end of the tunnel. I mean, that would be my sort of tell us question about what advice you'd give your younger self or your equivalent is that, I mean, you see, it's not necessarily from my own experience, but I see it in a lot of people around me that once you get into debt, A, do not, do not put your head in the sand. No, never. You need to communicate. Absolutely. Absolutely. But B, I've also noticed this thing where you're in debt and you're miserable. So you think, well, I'll never repay what I've got to repay. So I need a new telly.

6:40What's another grand or something? I'm so far in debt, another grand's not going to make any difference. So you get more in debt. I've really seen that a lot. It's interesting because in the podcast, the Question Time podcast, I actually talk about this. And a lot of people think I'm about saying don't spend any money. And I'm not, that just isn't what I care about. What I care about is maximising happiness. And debt is miserable. And the gain you get from buying consumer items and putting things into debt does not, the happiness you get from that does not offset the misery of feeling constantly under pressure and chased because of your debts.

7:18So when you are in debt, actually working towards getting yourself out of debt is the right thing towards maximising the happiness and utility in your life. And then what we moved on with Robert is to talk about, OK, now he's got this wonderful sense of financial discipline because he's had to have it for so many years to get himself out of debt. What does he do with that financial discipline to now get himself some happiness? And that's what we went on to talk about.

7:43Let's move on to travel insurance. January, big holiday booking month. Many have booked the summer getaway. So you've got a warning at this time of year. I do this every this this time every year. the key warning is you need to get your travel insurance ASAB as soon as you book. And if you've already booked and you don't have travel insurance, you need to do it now. Now, the reason for this is very simple. And I'm going to do it from my personal experience of what happens to me each year. Sometime, and we'll probably get one in the Question Time podcast this year, someone will get in touch with me, it'll probably be June or July, and they will say something like, I've booked my main summer holiday.

8:28We're due to go away in six weeks' time. Last month, I was diagnosed with a cancer, a leukemia, some form of serious illness. We now can't go. I've been in touch with the flights and the hotel, and they say that we can't cancel because we didn't have cancellation, what are my rights? And my answer back to them, unfortunately, and it's not with lack of sympathy, it's explaining the rules is, there is nothing faulty with the flight or the hotel. And the analogy I always use, because it works, is if you bought a tennis racket and you broke your arm, you couldn't take the tennis racket back for being faulty.

9:08The issue, unfortunately, is with your health. And therefore, you don't have a right to a refund on your flight or your hotel. This is what travel insurance is for. Now, some I say, have you got travel insurance? They say, yeah. I say, go talk to them. And some I say, have you got travel insurance? They say, no, I was going to booked it just in a couple of weeks before we went. That is the nightmare. That is why it's ASAB. And if you have a holiday booked right now and you do not have travel insurance, you are both taking more risk than you need to, but also losing value. Because half of what you pay for in travel insurance is the protection in case something happens before you go that stops you going away so that you're covered.

9:52Now, look, I need to be honest, it's not perfect. Some firms may cancel cover if you're diagnosed with a serious illness before you go, but then there are rights that are involved within that. But absolutely, the best practice is to get your travel insurance ASAB. And what does that mean? Well, if it's a single trip policy, that simply means if you're going away on the 1st to the 15th of August this year, you go and buy a single trip policy to cover the 1st to the 15th of August. You pay for it now. The fact you've now paid for it means you have got your travel insurance policy. You're fulfilling ASAB.

10:29It's a little more complicated with annual policies, but I think we've got some questions on that so I'll just I'll hold my fire for a sec. Okay Kyle Pachinko great name if you have an annual policy that finishes say at the end of March and you're booking a holiday for May should you take out a new policy that starts on the 1st of April what if something happens in February that requires you to cancel your May holiday will your existing annual policy cover it or the one that doesn't start until April or neither? OK, so with annual policies, these are policies that will cover all the trips away you make within a year with certain conditions, you should have a live policy covering all the time up to and including the end of your trip.

11:17So that means if you don't already have one, get an annual policy starting the date that you book or if you've already booked starting today, not the day that you go away. You don't just say, if you book an August holiday and you don't think, well, I'll get a policy to start the 1st of August. No, because then you're not covered beforehand. So it's slightly different rules to annual. If you've already got an existing policy that covers you beyond the date you return from your holiday, great, you're done. But if your existing policy ends, existing annual policy ends before you return from the holiday you've booked, you will need cover that runs straight on after.

11:52So either renew or take out a new policy to start the day your old one ends. So I'd probably do it the day before. I'd have it starting sort of on the day your old one ends rather than any gaps. Now, most annual policies do not exclude issues that happen within the cover year for booked trips, even if the travel is after your renewal date. In other words, you've got a holiday in August. You've booked the holiday now. Your annual policy runs until April. something happens before April that stops you going in August, you should be covered with 95 % of annual policies. But of course, it is worth you checking that.

12:32So that's how I would do it in that case. So yeah, you would want a policy that covers you from the 1st of April. You can normally buy annual policies up to 90 days in advance. So you probably couldn't quite get one now. Could you hold on? No, you couldn't quite get one now, but you probably want to be starting to look for one and get that cover booking to start on the 1st of April from the beginning of February when you can do it. But if anything were to happen beforehand, hopefully you've got one of the normal now in your policies and you would be covered if something happened to you now that stops you going away on the holiday that you've already booked.

13:01But what you can't do is have overlapping policies. Well, all you'd have is a jurisdictional issue. And in fact, if I'm really honest, one of the frustrations, if you're in that position, while it may not be the cheapest route, then the best thing to do is to have the same policy starting the next day. So, you know, if you're with Adrian Insurance on its gold plan, and its gold plan will be a great plan. So, and that ends on the 20th of April, then you want a new policy starting the next day with Adrian Insurance. Why do I say that? Because then you don't have jurisdictional issues. So what you may have is, if you've got two policies running, is you could have each of them arguing that the other one should pay out, therefore they won't pay out.

13:45But if it's with the same company, you can't have that jurisdictional crossover. OK. Alan says, if you book a holiday with an annual travel policy in force, but that policy expires before the holiday is taken and you take a new annual policy with a different provider, who do you claim from if you're unable to take the holiday for medical reasons? This is related to what you said. So my answer would be I would go to the policy that is in place on the date the issue happened that stopped you going on your holiday. So, again, we'll do that. The cut off the 20th of April. If your medical issue that stopped you going away, you know, heaven forbid you're diagnosed with cancer on the 20th of March, then you would notify your travel insurer at that point that you wouldn't be able to go on the other holiday.

14:33and you would notify the one that is in place on the 20th of March, not the one that comes in place on the 20th of April. Did that make sense? Good. OK. OK. Delta Ferguson, how long after something has been on your medical records do you have to declare it? If you had a cancer diagnosis in 2000 and have been in remission since 2005, do you still have to declare it or is there a point at which it no longer counts? You're going to hate my answer. My answer is it depends on what they ask you. You know, when you are filling in an insurance form, if they ask you questions, you need to answer those questions honestly.

15:11And lack of declaration can be a problem. So you need to read what that insurance firm's request is and check with what that insurance firm is asking you. So on. But it sounds like you're saying that on balance. are on the side of declaring. OK, yeah. But it depends what they're saying. I mean, you'll hate this question, but how could they know? I mean, how far can they go back into your medical records? I thought they were, you know... It always worries me that they're not confidential. I understand why it's relevant here and it's impractical, but, you know, your medical records are your own, aren't they?

15:55Well, your medical records are... What would happen here is this is an issue that if you have a dispute and it comes out later that you had treatment and it would be worked out, then you could be done either if you deliberately did it for fraud or they could simply say your policy is invalid. That's what we want to avoid. Now, I don't want to belittle the enormous problems that we have with pre-existing conditions out there. You know, I'm involved in my charity hat on. We see some people who've had past bipolar issues that they haven't had for years being charged 25 times more than everyone else, even though the risk, the increased risk for the travel insurer is definitely not 25 times.

16:33And it's something I'm looking for the charity to do a super complaint on to investigate. There are huge problems with that. But all I can answer is you've got to be honest, because if you're not honest, the likelihood is if they if they can't say they think they spotted a rat, you're going to be in trouble. Charlotte Burge, if you buy an annual couple, husband and wife policy does it cover you if just one of you goes on a trip or is it just for joint travel? So 95 % of annual policies for couples will cover you for both travel together and independent travel but again it's not every policy it's almost all policies will and you don't need to notify if you're travelling independently.

17:19It is different if you had a child under 18 who was travelling independently. You would then, i.e. your child's going on holiday with another family or something, you would need to call the insurer and check that they were still covered. But as an adult, generally, independent travel is covered within a couple's policy. But you'll forgive me for saying check. But the one thing I will say, you know, modern technology can help here. if you're struggling to be able to understand the ridiculously overlong terms and conditions of your travel insurance policy, take that PDF, put it into a Gemini or a ChatGPT, and then put that document in and then ask it the question, or at least ask it to point you to the relevant paragraph.

18:03So if you don't trust the AI, you can read it for yourself. And that will hopefully help you navigate through it. And how long do the TNCs tend to be on these policies? Are they ludicrous, like sort of iTunes long? Well, you get basic cover levels and then you get very long pages of legally small, yeah, you know, eight, nine, ten pages of really quite dense and tough to get through stuff, yeah. Well, this time last year, I got caught, nearly got caught out for something that must catch a lot of people out when my daughter was going away travelling for several months. And I thought, oh, I've got, she's on an annual policy, so that'll cover her.

18:36But then, of course, then, for some reason, yeah, yeah, I mean, for once I checked probably because of something. you said and I mean she would have essentially been going away sort of without cover yeah so that you need backpacker insurance for that I mean it's a different type of policy and you know there are so many things people don't there's like groups policies as opposed to family policies if you're going away as a group and you're not all in the same family you just need to check these things out when you're going through it um Elizabeth Britlands is a 90-day policy for is a 90-day policy for 90 days in one year, or can you have several holidays in a year for up to 90 days at a time?

19:20You'll forgive me doing my same caveat again at the start of that. In general terms, 90-day cover would mean, on an annual policy, you can take as many holidays as you like in the year, and the holiday can be a maximum of 90 days in length. There may be conditions about how long you then have to be back in the UK for. All of those things are possible, but 90 days would generally be the length of an individual holiday, if that's what the cover is telling you. So you could go away under that policy for 90 days to the States and 90 days to Africa and 90 days to Asia, as long as you've got the right amount of time covering you in the gaps in between back in the UK.

19:59That's generally what it means, but check your policies. Never assume. And if you make a claim, God forbid something goes wrong, And it doesn't matter what the issue is, but you then, you know, what a surprise, then get into a squabble and they say they won't pay for whatever reason. They might be justified in that or they might not. But if there's no resolution, where do you take your complaint? Really good question. Anything to do with a regulated financial firm means you have a right to go to the free financial ombudsman, including if you dispute whether they have paid your claim or not. So you can absolutely, if you believe your claim has unfairly been rejected, you would then formally complain about that to the firm.

20:44If they reject your complaint, then you have a right to go to the Free Financial Ombudsman Service, which will impartially adjudicate and can order the firm to do whatever it thinks is right in those circumstances. The only time that is a problem in travel insurance, and this is something that we have really pushed hard on and we haven't got a resolution yet. And there was a case of this. It's heaven forbid you had an accident abroad and someone was in need of life-saving treatment abroad that the travel insurance needed to pay for and the travel insurance said no. Well, unfortunately, the protocols at the ombudsman are not quick enough.

21:22You know, if you've got a two or three day, we need this surgery, they won't pay for it, we can't afford it, it would generally be America because that's where surgery is really expensive. Then there is a problem in the protocols because you can't wait the formal complaint in eight weeks once the firm's turned it down. And we've been calling for an escalatory procedure to be put in on that. And there must be ranking somewhere that you provide or others which travel insurers tend to generate the most complaints and which ones tend to pay off. I mean, when you're going through travel insurance, I list two types of policies.

21:55I go through it. We have no frills, which are basic. Do they fulfil the cover level? cover levels that we require and are cheap and cheerful and they've got to be FCA regulated so that they can complain of the problem. That's basically, you know, you're very simple. I'm just getting it just in case it's going to be cheap. Or you can go for value insurance. The problem with insurance and the problem with travel insurance, Adrian, is pretty simple. When we're insuring, we're insuring for an outcome that we don't know what it is. So therefore, we don't know what to check for. And people were not checking before that Icelandic volcano.

22:29You know, when was that? It was about 2016. They weren't checking whether they were covered for their flight being stopped due to volcanic ash. And there's known unknowns and unknowns unknowns, as Donald Rumsfeld said. And the problem with insurance is you can't check for the unknown unknowns. So what we do in our value cover is we look at a range of issues and see, do they tend to pay out in those circumstances when something unusual happens? but insurance is not foolproof but it's absolutely worth happening if you're going abroad you know you're talking for a single trip Europe for someone who's relatively young nine quid for a week just get your travel insurance and make sure you've got your eHIC or GHIC card if you're going in the EU as well I saw you do that speech at the University of Sheffield I meant to watch it properly I was watching a bit of it when you had to give your five life lessons to graduates and that's given you just given you an idea for our tellers today?

23:26So the tellers is, I was very kindly honoured by the University of Sheffield who gave me an honorary doctorate of letters and I was speaking to a postgraduate graduating ceremony on the back. And I thought on the way I had five, six minutes, what would I talk to them about? What life lessons would I have liked to have known when I was leaving my undergrad or my postgrad degree that I could tell them? And that is what this week's tellers is. And we have had a huge response on it. What life lessons would you say that you've learnt now that you wish someone had told your equivalent younger self? Although it's slightly technical because it's for younger people today, but sort of if you were that young today, but then we're getting into all different realms.

24:04So I will start with my first one before we get into the listener ones. And my first one is that it takes four things to be successful. It takes talent, but lots more people have talent than they think. It takes hard work. I'm sorry, I don't believe all those people who say, hey, it just happened naturally, you don't have to work hard. I mean, you're working and you're grafting. And when I was building my career up and building my website up, you know, it was 70, 80 hours a week and sacrifice of everything else. Yeah, I mean, like you, just briefly, you're so right. I just want to say you're so right, because like you, I've met a lot of very successful people.

24:42There are none of them that, for a long period of time, haven't absolutely worked their backsides off. I mean, really put a shift in for a long period of time. Focus is next. No-one is clever enough to be brilliant at everything. So zone in, focus in on what you're good at. The narrower you go, the more chance you have of being successful at it. And then the most important one, Adrian, and this is the one you have to remember. the most important part of the recipe to be successful is luck. You can do everything right, but it still may not work for you. So we have to accept that luck plays a big role, and it certainly has in what I've done in my life.

25:26So on the back of that, failing does not make you a failure. It can help you learn for the next time. We also have to accept the fact that we're talking about success and pushing to the maximum level, but success in itself can be a stress and it can be stressful and you have to question how hard you want to push and whether you actually want to balance you know have a good work-life balance and balance happiness with success success shouldn't necessarily be the aim and when i'm talking success here i'm talking financial and career and right you know the the uber success coming at the top level and the final one i would like to say and i've been very lucky to have been very financially successful in my life.

26:06If you find success and it pays, remember the luck part and give back because there is a moral duty to understand that you're the lucky one and you should give back. So that was my first tip. Martin, Graham Horton says, not working is an important part of working. So many people these days don't switch off properly from work during the evenings and at weekends. Taking proper breaks is important for keeping fresh and keeping sane. I couldn't agree anymore and I need to continue to learn that lesson myself Graham Hutton's fascinating that was my economics teacher in sixth form I wonder if it's for you Mr Hutton maybe it is maybe it isn't I have no idea look I try and sign off social media every weekend some people say why I do it and the reason I do it is because when you do what I do you often get very desperate people and they get very angry that you haven't replied so I like to have a clarity that I'm off social media it doesn't mean I don't work sometimes at the weekend but I actually find that detox is really important and you know old religious ideas of the sabbath have some wisdom in them that there should be a day or two days hopefully in the modern world where we stop and and that's not accidental that it's how we're built i did an interview yesterday with a neuroscientist about a book he's written called why doing nothing can change your life that was on at 11 35 yesterday if you anyone wants to go back and listen and he made the point how important it is to have moments during the day, even at work, just stare out the window for 15 minutes.

27:35Go for a walk and just try and empty your mind and think of nothing. That'd be so beneficial for your work. They teach kids these days, don't they? That retaining information is sometimes about doing that. It's not just keeping going, stopping. It was funny because I hope my mate, Mike, who works with me on my show, who's the Hebride of Current Affairs at the touch, he came in the other day when I was doing the show and I'd been through the rehearsal where we walked through the staging and everything and I was doing it and I was thinking about what was going on in the show and I'm sitting in the green room.

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28:02And I have this five minutes to have my food before we carry on. There's absolutely no... And I like that five minutes downtown. And it came and he started chatting with me. And he's a lovely fellow, but I just wanted to say, this is my five minutes of processing time. Just this one time I'm not doing anything and I just need to get everything right in my head. I do think it is important. Yeah, anyway, we'll move on. OK. I mean, if I'd bothered you at that time, you would have certainly told me to belt up. So I must meet this man who's got this level of authority on you. That's interesting. Emma Rommel says, start saving, pay a pension at 18, always have 1 ,000 back up in the bank, get those driving lessons and tests, take your holiday entitlement and also think about moving out of London to get on that property ladder.

28:45Well, there's a lot in there, Emma, and that got a lot of likes on social media. So pay a pension at 18, I'll just take that one. So we have auto-enrolment in this country that means if you're an employee, then and you're earning over£10 ,000, your employer, you will automatically be contributing to a pension and your employer will have to match to an extent those contributions. You put 5 % in, they put 3 % in. If you're 18 and you're earning over, I think it's roughly£6 ,500, you are not opted into a pension. But if you do opt in, your employer still has to do the matching contributions. Now, I actually think we should pre-stend the rules because it starts at 22, auto-enrolment.

29:23because the earlier you start putting money in your pension, the longer time it has to compound. So I totally agree with that. The£1 ,000 backup in the bank, the only disagreement is I would say three to six months' worth of bills is a better aim than a set£1 ,000 because it depends on circumstances. But absolutely, Emma, good for you. And Elise Everett-Steven says, look after your mental health. It takes strength to ask for support. Good managers don't make you feel worthless. Stand up to them if you can or change jobs. I agree. and hasn't society changed in the 30 years since we started work with mental health.

29:56I obviously have a money and mental health charity. It's a big part of my life and I've had my own dark days. And I think that, you know, it is important that we acknowledge that we're not always having a good day. I just think it'd help if, you know, when we're thinking what we want to do when we're like 20, 22 years old, whatever, you think, I want to be successful, I want to be successful. And you're told, you can be as successful as you want to be. You can achieve what you want to achieve. I just think the best thing to say would be you can be as happy as you want to be. I agree. And actually, I think it's interesting, the people who say, don't let them stop you.

30:32You can do anything and look what happened to me. And I'm just like, we never hear from the people who were brilliant and hardworking and focused and who weren't successful. And not everyone is going to achieve that. So, you know, happiness is where I sort of started as a better aim. Should I do mine next? A bit for the mind now. Yeah, go on. So my next thing that I said to the graduating class is, protect your reputation now for later life. Those leaving university at the moment are the first truly online generation. Every moment recorded, every second mapped. What you do now will likely last in perpetuity.

31:11It can be used when you apply for jobs, when you write your first article, when you run for office, when you release your first album. So enjoy yourself, but be circumspect. Don't screw over your future self with five minutes of madness. And it is a changed world that we live in. We were very lucky when we grew up. There weren't cameras recording every single moment. And some of those moments, if they came out now in our careers, would be very unpleasant for us. But the younger generation don't have that luxury and they need to be aware of it. Interesting. Russell, when choosing a career, don't worry about what you're good at.

31:47humans become good at everything with practice. So just pick something you enjoy. In 10 years, you'll be incredibly good at it. And when you're good at something you're passionate about, things get really interesting. Well, there's a lot to unpick there. Well, I think there's certainly wisdom. I actually might move to one of my other tips on the back of that because I think it links. This was my fourth one, but we'll do it third because we're nothing if not flexible age-wise. We're not. You know, there's another life lesson. Yes. Don't be afraid to change path. I did. When you leave school or university, you are being born again into a world of work.

32:26You are a newborn just starting out. I hope that whatever you choose to do goes well and you're happy and content with your choice. But after a couple of years, once you start to have an understanding of the world of work and the way it operates and what's going on out there, it is worth assessing again is what you're doing really right for you before you get locked in forever and if you're waking up miserable going to work don't feel locked into the unhappiness see what else you can do test the waters and be fluid yeah i changed career at the age of 25 i was working in financial pr i got told i would maybe one of the youngest partners ever at the firm.

33:07And I always say in my head, I left the next day. What happened in reality is I said, I don't want that. I don't want this. And I don't want to stop being paid too much where I feel I can't leave. And so I applied to go to journalism school to do a postgraduate journalism school and had to go through that whole process and was eventually accepted and got in. And it was six months later when I actually resigned because, but in my head, that moment of dawning realisation when I was told that my future would be a partner at that firm, and it was an incredible firm to work at and I'm very glad I worked there.

33:38It just wasn't right for me personally was the moment I thought actually I don't want this and this isn't right for my image of myself. It's interesting because in some careers you've kind of decided at 18 what you want to do if you go into the professions or medicine and it's harder to back out. It's funny you know I was talking to a guy who taught dentistry and he said there was one lad he never forgets the conversation you had with him. He took him to one side and he said look and he was close to graduating this guy He said, look, you're good at this and you will graduate, but I can just tell you, you just don't like it, do you?

34:12You just don't like doing dentistry. And the guy went, yeah, you're right. I don't know how to tell my parents. I'm just going to have to go through with it. And so this friend of mine who was teaching him effectively talked him out of staying in dentistry. And he said he always thinks it was one of the wiser contributions he made. Well, I think, look, and whatever you've done, And even if you've gone to qualify for the high end professions like law or medicine, if it's not right for you, you've got quite a high end academic degrees that are going to be wanted elsewhere. I was talking to someone the other day who had been a doctor, but now, you know, worked in business for a pharmaceutical company.

34:48And that's what he found his passion was. And there are routes to go out. We're not saying it works for everyone. We're not saying the job market is that flexible or that easy. But my mainstay is test the waters and be flexible. If you're not happy early, don't think you have to stick with it. See what else is out there. Yeah, but don't sort of leave and then wonder what you're going to do. You know, have something to go to. Absolutely. But, you know, yes. OK. Harlow. Harlow, brush your teeth regularly. I mean, that's a place for advice like that. So you don't have to pay out expensive dental repair bills.

35:22Staying with the dental theme. Brush your teeth. Make sure you know how to brush your teeth. I was listening to the other day. you're meant to do it for two minutes and you're meant to do it at a certain angle and you're meant to be mindful when you're done. And one tooth at a time, front and back. Yeah, and it's meant to be good for your mental health when you do that. And floss as well. My wife is brilliant at flossing. I'm not a good flosser. Are you a good flosser? Oh, absolutely. I'm well known for it. Peerless. How regularly do you floss, Adrian? Are you a daily flosser? Oh, yes, every evening.

35:49Yeah, you see, I'm not a good flosser and I know I should be. But you're quite right. Are there bits of meat and stuff between your teeth? I would have you down as an absolutely fanatical flosser. I'm not a fastidious flosser. I'm a fastidious brusher, but I'm not a fastidious flosser. You disappoint me. I'm so sorry. I'm so sorry. But actually, it is truly expensive. I mean, some people do everything right, and they still have expensive dental repair bills. I quite like that tip. What have we got next? Emma, learn about tax-increased savings and avoid short-term debt, especially debt you won't be able to see, tangible assets you bought with it five, ten years from now.

36:24Well, I mean, you're all over that one, aren't you, Marta? Well, yeah, learning about tax, I am still gobsmacked. The number, I mean, I've even had it, people who are about to go into the state pension age and they ask the question about tax, income tax, and they still don't realise that income tax is a marginal issue. I mean, so I'm going to phrase this the way I most commonly get it, but it happens at all ages and all stages in life. And young people need to be taught this at school and there is the Your Money Financial Education textbook that's available for free that I was involved in and funded that we got into schools and you can download that for free that goes through tax and pay slips and how they all work.

37:00But it staggers me that I will get people saying they're about to make me a higher 40 % rate taxpayer by giving me a salary increase. Should I turn it down because I don't want to pay 40 % tax on all my income? And of course you only pay 40 % tax on the amount above the threshold. You're still earning more. And the fact that we still have people in society who don't know that means we have a really poor educative process. So do make sure you understand about tax and you understand about your payslip and you understand what your pension is and look to save or even better in the long run, look to invest.

37:33Do avoid short term debt. You know, debt, there are reasons and times that debt is going to be necessary in your life. If you're if you're buying a house, you're going to have to have debt. If you want to go to university, you're going to have to have what they call a debt in most cases. and sometimes you, you know, if you need, you've got a new job and you're going to need a car to get to work and there's no other way to do it other than getting that car, you might have to have a debt for the car too. But those are investment, asset-type debts. It's willy-nilly, you know, debt for a holiday, debt for Christmas.

38:04Those are the things I really don't like. So, Emma, I'm with you. Silent Bob says, My advice to me on the day I left school, I should definitely go to that disco at the church in Sheepwash Lane because I will meet a beautiful girl who will make me so happy for the rest of my life. Ah, you old romantic Bob. Do you know what? I thought I'd look up where Sheepwash Lane was. And they're everywhere. Grantham, Barrington, Southchard, Burstock, Tipton, Wolverley, Godseal Southwick, East Lavant, Denmead, Great Corby and West Wittering. There's a lot of Sheepwash lanes. And somewhere Bob met his, now we presume, wife or partner there.

38:43But you would think it's not surprising, Sheepwash Lane, because clearly that was in old agricultural land, something you had to do with the sheep. And that's where they did it. Do you want to do one of your other life lessons? Yeah, my next one, I went a bit more practical on this one with my life lessons in for these graduates. If you're self-employed, a third of what you earn isn't yours. For employees, you're paid via the payroll and that means taxes normally taken off. So what goes into your bank account is your money to spend. Yet if you're self-employed or freelance, you're normally paid before tax.

39:18Misunderstanding that causes huge problems for many young and some not so young people. So for every£100 you earn, put£30-ish straight into a separate bank account, preferably a high interest savings account. Then at the end of the year, when your tax bill comes, you've got the money sitting there to pay it. And you might have a little left over and that's the time to go and treat yourself. But do not touch that account until your tax is paid. It is do not think of it as your money. It's no longer your money. You sort of paid it into that account. And that's just preempting what you're going to pay in the tax bill.

39:49If there's any spare, it's great. But I just think that's one of those things, especially if we want an entrepreneurial society and we want people to go and work for themselves and set up their own businesses. The fact that we don't give them this very simple tip and really warn them, you know, you've been paid 100 quid, but it's not really 100 quid because you're going to be earning 30 ,000 pounds over the year. you're going to be paying a level of tax and national insurance. Have that money put aside to do it, because it's absolute hell if you haven't and suddenly you're having to find that whack of cash.

40:19Shall we get the flipping mastermind out of the way? Oh, of course.

40:29Welcome to my money mastermind. Adrian, the score stands at 15 right and 30 wrong. in this three-option multiple-choice quiz, which means you are... N-B-R-C. Yeah, I'm afraid you're back to no better than random chance. Not good. And for the year, you're 2-0 down. So let's see if we can improve that, Adrian. Are you ready? You up for it? Yes, I'm ready. You sound so enthused. No, I am. Hang on, I don't do enthusiasm really. I'm ready. I'm right up for this. Yeah, my yin, your yang. Adrian, you've finally decided it's time to treat yourself. Not a holiday, not to a new boiler, not even to one of those mattresses that claim to change your life.

41:19No, you have set your sights on the ultimate Val Dunican collection. Every album, every single, every compilation, every obscure B-side that sounds like it was recorded in a cardigan shop on a windy Tuesday. Let's just hear a little of the maestro now. Walk tall, walk straight and look the world right in the eye. That's what my mama told me when I was about me high. Yes, indeed. Adrian, you want to become the Don of Valdunican. But the Don don't come cheap. So, I was very pleased with that line. The Don, I'm going to say it again, I was so pleased. But the Don don't come cheap. So you'll need to borrow for it.

42:03Small public service announcement. borrowing money for Valdunican is not generally considered a fat sound financial strategy. You've triggered me a bit, you know, because my Croatian grandmother couldn't speak English. She'd come every Christmas for two or three months and she used to flip in love, Valdunican. Ah, I've still got a good one. I'm so pleased. Yeah. Lovely. But still. It takes me straight back. Anyway, go on. To go on with the question, the long set-up was just for this. You need a loan. So what's cheaper? I can't believe I've done all that set-up and this is a question. So what's cheaper for a loan of£5 ,000?

42:34Should you get a five-year loan at 7 % or a three-year loan at 10 %? Yes, indeed. The question is only scarcely Valdunican adjacent. But I need... It's a lot better. So, that's your question. What's cheaper for a loan of five grand? Get a five-year loan at 7 % or a three-year loan at 10 %? Is it A, five years at 7 % is cheaper? Is it B, three years at 10 % is cheaper? Is it C, the same? They're both the same. I needed to work this out Do you even know how you would work it out if I allowed you time with a calculator I think you'd need a

43:14would you need to calculate the compound interest Well interest is certainly compounded that's true So I would so it's 5 years 7 % or a more expensive 10 % loan but you'd borrow that over 3 years

43:34I can't sit here and work it out which is good because if you did give me time I'll probably work it out and still get it wrong so at least I've got the excuse here that I didn't have time to work it out or are they the same I know because you've suggested that you've reminded me that it's not the answer but I'm going to say it anyway I know what you're doing I'm just trying to remember that there are three options if that wasn't the right answer you wouldn't have said it then I'm sorry for what that implies about your character, but it's cynical, absolutely cynical, and I'm going for the one you've just reminded me of, just to show you up.

44:12I think they're both the same. So final answer, C, you say the cost of those two is the same. Play the uh-uh. I hope you're happy. I only threw that in because I wanted to do a comparison, but it's a three-option multiple choice, so I needed a third answer. Right. OK, so I'm going to do the shortcut, then the long cut. So, first of all, the answer is that the three year loan at 10 percent is cheaper in total than the five year loan at 7 percent. And the reason I wrote this question is many people think that cost interest rate is what dictates the cost of borrowing. No. On a standard loan, it's interest rate and the length that you borrow, which is why when some people put their debt on their mortgage and go, hey, I'm moving my debt to my mortgage at 5%, well, you were moving a 10 % debt over five years onto a mortgage of 4 % over 25 years, you're actually going to pay more.

45:06And you therefore need to factor in that the cost of a loan is a function of the interest and the borrowing time. So the actual answer here is on the three-year loan, you pay 5 ,800 back in total. On the five-year loan, you pay 5 ,940 back in total. So 130 quid more interest, although you have lower repayments. So the cash flow is easier because you're spreading over a period. So there's two ways. I can teach you one, the shortcut way, and then the better way to have worked this out that you could have done. Go on. So the shortcut way to give you a relative cost, and it's not perfect, is literally multiply the two figures together.

45:48So five years times seven is what? 35. And three years times 10? That's 30. This has got to be worth a point, this. I mean, that mental arithmetic. It was superb. But that's a very rough rule of thumb for people working this out. Of course, use a loans calculator on how to do it. Now, your question about compound interest. If you ask me to work out three years at 10 % in my head, in fact, you can give me another one. Give me a loan amount, not relatively simple, and a number of years and a percent, and I'll try and give you a rough idea of what it is. OK, let's stick with£500. £500. What did we say?

46:25£5 ,000. OK, let's say£5 ,000 for 10 years at 2%. OK, so here's what I would do. I would say my average balance over the time, because you pay a loan off in set rates, on a£5 ,000 loan over 10 years is£2 ,500. thousand pounds. So I would then work out what is 2 % interest on two and a half thousand pounds. So that's 50 pounds a year interest on two and a half thousand pounds over 10 years. My interest is 500 pounds. I would then, because compounding happens, add a little bit for compounding. So I'd make it 550 pounds of interest. So I'd say your total repayments in that case would be around £5 ,550 in interest, maybe£5 ,600 in interest.

47:17That would be my rough guess. If you want to talk for a second, I'll go on to a loans calculator, which I haven't prepared to do, and I'll see what it actually is. Go on, Adrian. Phil, you read one of the tellers at OAT. Yes, I'll read. Yes, good idea. Donald says, save 10 % of everything you earn in an ISA. Use index funds to do this. That way you get tax-free growth and access it any time you want before retirement. Absolutely. I mean, investing is something that we need to teach our young people. If you're putting the money away for a long time, money that you don't need to touch, investing will generally outperform savings.

47:53I'm just pressing calculate.

47:57And I put the wrong interest rate in. I just got a shot that I got it so wrong and it's because I put the wrong interest rate in. In total, over the 120 months of your loan, you'll repay£5 ,520. I said£5 ,550. so in the right ballpark and that's how you do it so your 10 times 2 thing still works 10 years times 2 interest the key that people get wrong in personal loans is they think I'm borrowing£5 ,000 over 10 years it's 2 % interest on£5 ,000 but you're not because you're paying it off which is why I take the average balance which is basically take half the balance and assume that you had half that balance for the whole 10 years and put 2 % interest on that that's the real trick to working it out in your head ok look it's fascinating And we've got plenty of other suggestions.

48:43Do one more because I've lost my place in it. OK. Heather, treat others as you would like you treated yourself. Doesn't take much to be kind. Make this world a better place to live in. Well, we couldn't say anything nicer than that, especially in a social media age. We all need to be a little bit nicer, a little bit kinder. And remember, there's often real people behind it. Coming from the bloke who sets the mastermind questions for me. Yes, but that's done with love, Adrian. That's done with love and kindness. Toff love. Toff love. And that's all we had time for in the show with Adrian. We're now in the pod only bit.

49:14I'm here with podcast producer Matt. Hello, Matt. Hello, you OK? Yeah, Adrian's 3-0 down for the year. I know. Even for me, I don't want that. I want him to get some right. Do you think you're throwing him off too much? I think he thinks I'm trying to say it. All I was actually trying to do is to say that there were three options he could choose from, not two, and just wanted to remind him. But he seemed to think it was a clue, which it genuinely wasn't. I wasn't trying to be off-putting. He just gets in his head too much, doesn't he? Yeah, I know. he should focus on answering the questions rather than trying to answer them by psyching out what I'm doing but anyway that's not what we're doing um so it's been a really interesting pod and so many of those tell us so I'd just like us to do a few more because we've got so many good ones I don't want to waste them uh in the pod only bit so hopefully you've got them in front of you I can see them why don't why don't you read them and I'll talk about okay cool um first one from let hold us if you get into debt and are struggling talk to them don't ignore the letters and phone calls.

50:04They're there to help you. It's in their interest to come to an agreement. Don't risk losing everything just because you didn't talk to them. That's very important information and not just about debt. I'm always surprised by people who send me questions saying, if I do this, can I do this with this firm? And it's one of those, it's subjective. It's whether the firm allows you to or not. And I said, well, what did they say when you asked them? And they go, I haven't asked them. I'm thinking, ask them. We mustn't be scared to ask people questions and talk to them. And often, especially in regulated sectors, if you're having problems, firms have duties and obligations to behave to you in a way that treats you fairly.

50:40So it's important to let them know that you are having problems. And then Andrew Ashworth, the importance of compound interest, he says. Absolutely. Everybody should understand compound interest. And it applies both ways round. It's bad in debt. It's good in savings because debt and savings are two sides of the same coin. So compound interest is where you get interest on interest. Let's just do it very briefly for anyone who doesn't know. Imagine you've got£1 ,000 in a savings account. If you earn 10 % interest on that£1 ,000, then at the end of the first year you'll have£1 ,100. At the end of the second year you get 10 % interest on the£1 ,000, but you also get 10 % interest on the interest you were paid the previous year.

51:26So 10 % interest on the£100. So you get£110 interest. So now you have£1 ,210. And the following year, you get interest on the£1 ,000, interest on the first£100, and interest on the£110. And that's compound interest. And it means that over time, the interest on the interest accelerates the amount that you're gaining. And that doesn't just work in savings, it works in investment too. So for example, imagine that you are invested in a fund that pays dividends. So that's a payment you get each year from shares or funds coming back towards the stockholders. Well, you could use those funds to buy more shares in that company.

52:06And if that company is doing well, because you've now got more shares and it compounds, so you get more dividends year after year after year, that grows too. Equally in debt, it works the other way around. It's because debt is effectively the lender is saving with you, if you like, and therefore you have to pay it compound interest back. So compound interest means the longer you're in debt for, it's almost like the mastermind question we were talking about, the longer you're in debt for, the more it costs you because you're paying interest on the interest year after year after year. So in some ways it's good, in other ways not so good.

52:37Well, you need to understand it. Like everything else, interest is great when you're saving and it's bad when you're borrowing. Fair enough. Ramsey Sharon, your job is not your personality or identity. You'll be replaced in a heartbeat. Endure what you do, but don't make it your reason for living. Put the effort into people and experiences instead. and pay into a pension to? Oh, yeah, definitely pay into a pension. It's slightly difficult for me because I can stop. I mean, in a way, my job is my identity for many people. But I think that's probably right outside of the weird world of broadcasting and being on telly and stuff.

53:11And Jane, this one got a lot of likes. 572, the last time I checked. If you are a woman, make sure you keep your own bank account. When you find a partner, have a joint account for shared expenses, but keep your own account. To be fair, it's a good idea for men too. And make sure you take time to understand pensions and start paying in early. Being retired with a comfortable income is a huge plus. Incredible how many people have mentioned pensions, isn't it? I think this is really interesting because 50 years ago, I don't think you would have got this. If we go back to the 19, maybe more than 50 years ago, 70 years ago, if we go back to the 1950s and 60s when we were in this sort of old style society where men were the primary breadwinners and women stayed at home to look after the house, then joint accounts were much more common because it was seen as a team unit, you're doing it together and therefore you'd have a joint account you both spend from it.

54:03These days we tend to couple up later and people are more financially independent once they get into a relationship and are used to having their own money. And differences in personality, money personality, one being a spender, one being a saver for example, can actually cause real frictions in relationships. So having a form of separate bank accounts is a good protection from that. You can still have a joint account for your bills, as long as you've both got a decent credit score, because otherwise that can affect your credit scores with each other. And there are some, you know, Santander Edge is particularly good for that, as it gives you cash back on bills paid by direct debit, and it's currently paying switches at the moment.

54:40But yeah, generally, I think for the modern generation, I'm with Jane. Keep your own bank account, as well as possibly having a joint one, if you trust each other. moots uh learn about finance mortgages taxes banking and savings and how they all work in detail learn a foreign language fluently i wish i'd have done that uh i'm trying though take what language i'm trying spanish well i know a bit of spanish um so i'm i'm doing that uh he goes on to say take calculated risks and stay single until you're in your 20s and andy says take more risks life's too short to worry about the negative sides of calculated risks believe more in yourself and your own abilities?

55:20Yeah, I think we are very risk averse as a nation, and it tends to make us, sometimes can mean we make bad decisions. And we often, I've talked about this before in the pod, we often confuse a bad outcome with a bad decision. You can do everything right. You know, you can make a decision that you're going to, whether it's fix your mortgage, fix your gas and electricity, marry someone, change job, and you do it based for all the right reasons after a decent analysis, but it doesn't turn out right for you based on unknowns that you could not have known when you made the decision. And we go, I made a bad decision.

55:54Well, no, you had a bad outcome. The way I often do it, Matt, I'll just do this quickly. I won't go into too much detail. As I say, imagine I've got a coin now and I'm going to offer you this bet. I wouldn't offer you this bet. If I toss the coin and you call it right, I'll give you a hundred quid. If I toss the coin and you call it wrong, you have to give me one pound. Would you take that bet? Yeah. Well, of course you would. Absolutely. So let's pretend we do it now. What are you going to call heads or tails? Heads. Oh dear, it's tails. Was it a bad bet? No. It was a good bet. You know, you had a hundred times gain on the way up than the way down.

56:33You could afford to make it and it was on a 50-50 probability. You had a bad outcome. And in that binary mode, it's very easy to see the difference between having a bad outcome and having made a bad decision. We're not as good at that with things where the decision has more finesse in it and it's not quite as obvious and it's not quite as binary. But there are times in our lives we have to accept, I did my best, I had a bad outcome, that doesn't mean I made a bad decision. Because if we start putting it down to bad decision making when we made the decision as well as we possibly can. We become too risk averse for later in our life.

57:07Anyway, next one. Jason, don't worry about a career. Travel the world in your youth, then go to university and study a subject you're passionate about. At 56 years old, I've only just learned that lesson, but I'll be starting my post-grad degree in September. Oh, well, it's such a lovely one. I don't want to say, you know, you need to think about what you're going to do in your career. I love the idea. You're passionate going back to university at 56. Jason, I wish you all the best with it. And I think that's rather a nice way to end this pod. Now, just before we go, on Monday on Radio 4, You and Yours, I did an interview about the promised Ofgem low or no standing charge tariffs that we were told would be coming in January.

57:49But so far, tumbleweed. We've not heard anything. Have a quick listen. From this month, there were meant to be options with the standing charges on energy bills for people in England, Scotland and Wales. Standing charges are the charges companies make to bring the energy supply to your home. They vary a lot and there was nothing you could do to bring them down. People who are low users of energy really resent that. Well, last year the regulator Ofgem promised change. Suppliers would have to offer at least one tariff with a lower standing charge. Now everyone would still have to pay for the energy to be brought to their home, but there'd be new tariffs with lower standing charges and higher unit prices for energy.

58:29so it would be a judgment for individual consumers. Here's Tim Jarvis of Ofgem telling us about that in September. I would say to people if you are interested in getting more control over your bill and you are perhaps a low energy user, you want to see a greater link between perhaps safely reducing your energy and the amount that you pay, then have a look at these tariffs, talk to your supplier and get some advice to see whether this is the right thing for you. Well, there's been no sign of these tariffs yet. Martin Lewis, the money-saving expert, has been campaigning about the unfairness of standing charges for years.

59:02Martin, hi and welcome. These new tariffs then, tell us a bit more about what they are meant to be going to offer us. Well, your September interview was already at the point when Ofgem had gone flaccid on what it was originally proposing to do. So I was one of the people behind pushing for this. Standing charges are a moral hazard. They disincentivise lower users from cutting their bills. They punish older people who only have their gas heating on during the winter because they've got to pay for it all year round. And they're absolutely too high. Now, this was about shifting some of the cost of the standing charge, the fixed charge, onto unit rates.

59:38There is nothing that defines, you know, when you go into a pub and you buy a pint, the pub has fixed costs. You know, it has the premises. It has all of the different things that are going on. But they don't say you have to pay a fee to be able to access the pub and then you pay for the pint separately. All those costs are factored into the pint. But on energy, for some reason, we say any fixed cost has to be put on the standing charge. And that philosophically doesn't work. Now, what I've been calling is a split price cap rate. And that was the original proposal. So there would be two price caps.

1:00:11There would be the price cap, the normal price cap, and then there would be a low or no standing charge price cap that each firm would have to offer. so that the vulnerable people would automatically be defaulted onto the right one for them, which means basically if you're a lower user, you'd be on the lower no standing charge price cap. If you're not, you'd be on a higher price cap. So when you were talking to Tim Jarvis then, they'd already softened that in a way I was very uncomfortable with. Yes, because it puts it all down to you, doesn't it, Martin, that you must decide. Yes, and many of the people who are the worst victims of this pricing policy are the people who never switch.

1:00:44And the whole point of the price cap, even though it covers far too many people now, it's a pants cap, most people shouldn't be on it, is the price cap is meant to be the backstop tariff for those who are unable to engage in the competitive market. But what Ofgem did is take that original proposal for a dual price cap and say that firms must offer a switchable low or no standing charge tariff. Now, that will help some, but it won't help many of the most vulnerable because they're the ones who never switch anyway. They're the ones on the price cap, which is why it should have been through a price cap tariff.

1:01:14So the energy firms hated the dual price cap system. So then you came and they said, well, let's do the low or no standing charge alternative. And then people like me were going, well, that defeats the whole point. And Ofgem, as it classically does, gone for a halfway house option that leaves nobody happy, which is probably why nothing is happening this month, even though it was all meant to be happening this January. So in the meantime, what do you advise someone who really wants to reduce what they're paying for their standing charges? Well, I actually think philosophically that's a poor question.

1:01:43You'll forgive me, because what you should be doing is looking to reduce your energy bills. and there is always an interrelation between the standing charge and the unit rate. So what you have to do, regardless of your usage, is you go into a whole of market comparison site. So that's one that doesn't hide tariffs that don't pay it. My cheap energy club, of course, doesn't do that. And you go onto that site, you put in your usage and it will calculate what the cheapest deal is on your usage, factoring in the interrelation between standing charge and unit rate. I know there are many people out there who go, I want to lower standing charge and I get it, But you don't want to lower standing charge if it ultimately means you will be paying more.

1:02:20So I think what this would have done is brought in more options that enabled people to switch to tariffs that were better for them. But at the moment, you just have to pick from what's available on the marketplace. And you can't just look at standing charge alone. You have to look at the rate for each unit of gas and electricity you use. And a comparison site will do that for you. Or you can go and check the rates for yourself and get on a spreadsheet and calculate it for yourself. Ofgem told us it had heard people's concerns about standing charges loud and clear. but that it needed to, and I'm quoting now, carefully consider stakeholder feedback on these proposals and that any changes don't have unintended consequences.

1:02:54What do you think that means? Well, look, when they first launched a consultation on this, I was encouraged people to feed in, and they had by far the biggest consultation by many factors of any consultation they've ever done. Standing charges are easily the biggest single complaint on any subject I get into my mailbag. I've spoken to the Secretary of State for Energy about it, spoken to Ofgem about it. People hate them. As I say, they're a moral hazard. I think what happened is they tried to put the original price cap proposal in place. Energy firms were up in arms and hated it. They tried to come up with some type of conciliatory switchers tariff.

1:03:29Nobody really liked that. And so they're trying to find a way that pleases the consumers who think that these charges rightly are rancid and too high. And then standing over£300 a year just for the facility of having gas and electricity is too much. it should be in the region of£100,£150. That would be, in my view, a balanced version. But also they have to appease the energy companies because they've got a remit to balance at the same time. And I don't think they've pleased anybody with what they were proposing to do. That's it for this week. We tend to put out a new episode every Thursday and Monday, which is our Question Time podcast, where you can ask me absolutely anything and everything within reason.

1:04:06So if you've got a question, send it to martinlewispodcast at bbc.co.uk. And if you've enjoyed today's podcast, please tell your friends you've been listening to the Martin Lewis podcast. And why not subscribe? Then your pockets will be pleased with you. And if you haven't enjoyed it and you're listening this far, you've only got yourself to blame. I got meals. I got to pay. So I'm going to work for the world. I got meals. I got to feed. So I'm going to make sure everybody eats. Martin Lewis is the founder of MoneySavingExpert.com. But of course, other consumer and price comparison websites are available.

1:04:47You can get in touch with Martin's podcast production team by emailing martinlewispodcast at bbc.co.uk. The offers and rates mentioned in the podcast are correct at the time of recording. However, if you are listening on demand, it's worth double-checking as details can date. Remember to subscribe on BBC Sounds and leave us a review however you listen.

1:05:10Bye.

From the publisher

Martin Lewis tells us his four life lessons he gave to graduates recently, so we asked you for yours! Plus, Martin’s annual warning if you’ve booked a holiday, an update to Ofgem’s no standing charge tariff for energy, and Mastermind is all about borrowing: does the length of a loan matter more than the interest rate? You’ll have to listen to find out! If you want to ask Martin a question, you can! His Question Time podcast lets you ask Martin absolutely anything and everything (within reason!). So, if you’ve always wanted to know his go-to dance move, if he knows the secret to parallel parking, or have a very complicated question about your finances, email it to MartinLewisPodcast@bbc.co.uk.

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