No Mercy / No Malice: AI Laundromat

22 Jun 2024 · 16 min

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In short

Podcast Summary: The Prof G Pod with Scott Galloway - Episode: No Mercy / No Malice: AI Laundromat

Overview In this episode, Scott Galloway dives deep into the current phenomenon of "AI washing," where companies falsely or exaggeratedly claim to be leveraging artificial intelligence to enhance their marketability. Galloway critiques the business landscape's obsession with AI, drawing parallels to previous hype cycles such as crypto and dot-com ventures.

Key Concepts

  • AI Washing: A term coined by Galloway to describe the trend of companies branding themselves as AI-focused, regardless of their actual technology or business model.
  • Market Dynamics: The podcast discusses how the financialization of companies has led to inflated valuations based on trends rather than substantive business models.
  • Investor Behavior: There is a notable investor appetite for companies that can present a compelling AI narrative, leading to inflated stock prices for companies with dubious claims.
  • Regulatory Scrutiny: Increased attention from regulators (SEC, FTC, FDA) towards companies making misleading claims about AI capabilities.

Main Arguments

  1. Market Saturation of AI Claims:
  2. Galloway highlights how many companies are now labeling themselves as AI-centric to attract investor interest.
  3. Companies are increasingly integrating AI into their branding, even if their applications are minimal or non-existent.
  1. Examples of AI Washing:
  2. Tempus AI: A company that has raised significant capital but struggles to make a profit, repeatedly referencing AI in its IPO filings despite limited actual AI revenue.
  3. C3.ai: A company that has gone through several name iterations to align with tech trends and now faces declining stock prices.
  1. Historical Parallels:
  2. Galloway draws parallels to the dot-com bubble and previous tech fads, suggesting that the current AI hype may be similarly fleeting.
  1. Investor Caution:
  2. Galloway warns that investors must be cautious and discerning, as not all companies claiming to leverage AI will succeed or provide value.

Key Takeaways

  • Storytelling vs. Substance: The most successful companies create compelling narratives about their future, often without sufficient backing in their actual operations or technology.
  • AI in Popular Culture: There is an increasing trend in media and entertainment to portray AI as a central theme, reflecting society's fascination and apprehension towards the technology.
  • Regulatory Landscape: Companies are facing more scrutiny from regulators regarding their AI claims, which may signal a shift toward accountability in the tech space.

Conclusion The episode concludes with a cautionary note about the current AI landscape, emphasizing the importance of separating genuine innovation from marketing gimmicks. Galloway encourages listeners to remain vigilant and critical of corporate narratives surrounding AI, as the boundaries between opportunity and deception continue to blur.

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For further insights, listen to the full episode of [The Prof G Pod with Scott Galloway](https://www.profgalloway.com/ai-laundromat/).

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Transcript

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0:00Support for this show comes from Strawberry.me. Be honest. Are you happy with your job? Or are you stuck in one you've outgrown? Or never wanted in the first place? Sure, you can probably list the reasons for staying, but are they actually just excuses for not leaving? Let a career coach from strawberry.me help you get unstuck. Discover the benefits of having a dedicated career coach in your corner. Go to strawberry.me slash unstuck to claim a special offer. From Pushkin Industries, I'm Jonathan Goldstein, and Heavyweight is back. The new season is bigger than ever. Bigger hopes. I keep waiting for this moment when he says, Mom, I get it.

0:47I'm sorry. Bigger dreams. Tom Hanks wants to meet with you. This is a real chance. And bigger heartbreaks. I thought it would be my movie moment. And maybe he would even whisper in my ear, I've always been in love with you. Check out new episodes of Heavyweight on Apple Podcasts.

1:13I'm Scott Galloway, and this is No Mercy, No Malice. One sign that the business cycle has reached a full bubble? When companies begin washing their brands in the flavor of the moment. Right now, that flavor is AI. And predictably, just about every company wants the market to believe it's an AI company. AI Washing, as read by George Hahn.

2:06The Musk-Yaccarino Apology Tour, which received a slightly cooler reception than if Milli Vanilli showed up at Spotify Beach. No, Elon, really, you can go fuck yourself, says the ad community. To my friend Michael Kassan hosting the kickoff dinner for C3, his new firm, on the terrace overlooking the party for MediaLink, his former firm. Pro tip, CEOs with ovaries don't do this shit. the definition of a dick move. I said this verbatim on a panel with Michael yesterday, and he responded, you mean a big dick move. But I digress. The best founders articulate a vision of the future and put their company's business model at the heart of it.

2:58It's no different from Hollywood. The sets and costumes change, but the promise of a utopian or dystopian future is a constant. By the way, the headline that best depicts our world would be,

3:14But that's click repellent. Ironically, the hot movie trends seem to be biopics about business, specifically successful products. Studio execs recently greenlit movies about Blackberry, Tetris, the Air Jordan, and presumably after edibles, spicy Cheetos and Pop-Tarts. As the financialization of everything, which has CEOs signing breasts, becomes a Category 7 hurricane, expect an onslaught of movies about AI as ubervillain. In the latest Mission Impossible installment, Dead Reckoning Part 1, the villain is a sentient AI entity called, wait for it, The Entity. I'm working on a film myself, and given my Hollywood career, it will be in theaters soon.

4:01Maybe. In America, money is relevance, and the most relevant thing in the world is now a firm that designs GPUs. NVIDIA has registered the greatest market cap growth in history,$2 trillion in the past year alone, becoming briefly the most valuable company in the world as its chips are the literal heart of the AI revolution. No storytelling required. I appreciate that the folks from NVIDIA don't come to Cannes, unlike Google and Meta, to run their fingers through the hair of media execs before shooting them in the face. My favorite Cannes moment? Cheryl's 2013 book signing, which attracted hundreds of female execs even as her firm was depressing millions of teen girls.

4:55Back to NVIDIA. Think about this. One company has added the value of the global auto industry and the GDP of Sweden in 12 months. OpenAI, and by extension its sugar daddy, Microsoft, are similarly benefiting. But investor hunger for AI stories can't be sated by a few businesses. CNBC makes an annual list of the 50 most disruptive companies, and two-thirds of the entrants on the 2024 list, quote, describe artificial intelligence as critical to their businesses, unquote. The key word in that sentence is describe. Every comms exec and CEO who can spell AI, i.e. all of them, has decided AI is the protagonist of their company's story.

5:51However, similar to Game of Thrones, a lot of these leading men and women aren't going to make it to season two. Which brings me to Tempus. I mean, Tempus AI. Tempus is a genomic testing and data company. Doctors take blood or tissue samples from patients and send them to a Tempus lab. And Tempus sends back information about the genes it finds in those samples. In addition to testing, Tempest licenses the data it collects to pharmaceutical companies who use it to develop drugs. Tempest specializes in cancer, which is a great business, as fighting cancer is a noble thing. AI, healthcare, cancer, disco.

6:39I emailed the CEO, whom I sort of know, strikes me as an impressive guy, and asked if I could invest. He said they're only letting institutions invest. Makes sense. I was still interested, however, so I looked further into the firm. Reed, I asked my team to look into the firm. And here's what we found. It's not such a great business in the sense of making money. Tempest doesn't make money. It burns it. Since its founding in 2015, the company has raised$1.5 billion in venture money and spent almost all of it. According to its IPO filing, Tempest had$80 million left in the bank on March 31, and it was burning$8 million per week, suggesting it would run out of cash last week.

7:31The company raised an additional$200 million from SoftBank in late April, otherwise it might not have made it to the IPO. I'm wondering when the CIA is going to plant SoftBank, Chamath Polyhapitiya, and Cathie Wood in Moscow to take the Russian economy down. Tempest AI stumbled across the IPO finish line and fell into a pile of money. It priced at$37, opened at$40, and hit$44 before settling at$38, giving the company a$6 billion market cap after a day of trading. A respectable IPO bump and a check for$411 million, a.k.a. a year of burn. The valuation was down from Tempest's private market valuation of$8 billion, but an 11x revenue multiple is still greater than that afforded its competitors, such as Gardent and Neogenomics, which trade at 6x and 2.7x, respectively.

8:41Gardent welcomed Tempest to the public markets with a patent lawsuit three days before the IPO. See above. Dick move. How did a money-losing business facing a patent lawsuit in a competitive market run by a guy whose previous company, Groupon, trades at 6 % of its IPO valuation after burning through$1.5 billion of investor capital, garner a multiple nearly double that of its most richly valued competitor? A. Never underestimate the market's ability to provide a product or story when people have cash in hand. In this instance, it will likely again be investors who get beamed in the face. Tempest refers to AI 228 times in its IPO paperwork.

9:40even tacking those letters onto the end of its name last year. Notably, the company first filed for an IPO in 2021, and back then, it mentioned AI 78 times. The AI hype refers to the third leg of Tempus' stool, its AI applications product line. The idea is that Tempus will combine its lab testing with a comprehensive review of a patient's entire record, other test results, physician's notes, family history, medications, etc., and provide recommendations for patient care. An AI doctor, which sounds amazing, but it's also sci-fi, i.e. fantasy, which it is because the AI applications segment currently provides 2 % of the company's revenue.

10:35Tempest hasn't had time to add AI to its logo, and the only part of its website that incorporates the new name is the Investor Relations section. The S1 reads like a venture capital pitch deck written by an LLM with the following prompt. Pull together a 30-minute slide presentation for an IPO roadshow that positions us as an AI firm. Second prompt, more Cowbell, if Cowbell is AI. I can't decide if I should criticize Tempest or commend it. The market wants AI companies, Tempest wants the market's capital, and it pairs the trade via AI washing. Everybody's doing it, and the company's ability to attract cheap capital may provide the steroids to turn it from Carl Lewis to Ben Johnson.

11:29Tempest AI isn't the first company to play the name game. C3.ai started life as regular C3, had a cup of coffee as C3 Energy, and jumped on the Internet of Things bandwagon as C3 IoT before going public as C3.ai. In the UK, the largest domestic energy company, Octopus, has jacked its valuation nearly 2x since 2001, and its CEO can't stop talking about AI. Starbucks is using AI to nurture the human spirit. Kellogg awards an MBAI business school degree. At my online ed startup section, we offer an AI academy, but we haven't changed the name to section.ai, although GoDaddy is selling the URL for just$798 ,888, a small price for a 2x valuation bump.

12:33Even actual washing machines are in on the game. LG introduced an AI-powered washing machine in 2020. Goldman bankers bring a washing machine to every roadshow. We've been here before, and the cycle always turns. Most recently, it was crypto and the NFT-ification of everything. The dot-com boom in the late 90s saw the launch of businesses including DrCoop.com, the website of former Surgeon General C. Everett Coop, which popped 38 % on its NASDAQ IPO before going under in 2001. There are some signs the golden age of AI washing is slowing from the spin cycle coming to an end. Regulators are paying attention.

13:25The SEC hit two investment advisors with six-figure fines for falsely claiming to use AI in their financial forecasts. And the agency's enforcement head made it clear this was a warning shot for publicly traded companies. Quote,

13:57The SEC also brought fraud charges against defunct recruiter Junko, which claimed to use AI to identify diverse applicants, but flamed out last year when its founder was revealed to have inflated its numbers and concocted fake testimonials. The FTC wants companies to know that it's watching their AI claims, and the FDA is looking into regulating the use of AI models in healthcare. The market's favorite citizen sheriff, Hindenburg Research, recently pointed at short-selling guns at Equinix, accusing the data center provider of selling an AI pipe dream. Tempest AI's IPO may be the latest signal that the AI washing cycle is ending as its modest pre-orchestrated pop has evaporated.

14:53And C3.AI's stock is already off 80 % from its post-IPO high in 2021. The line between AI opportunity and AI washing is neither clear nor fixed. Sure, it's obvious for the outliers. NVIDIA will continue to register upside powering AI, and shady brokers who claim to use AI to pick stocks will not. But for most firms, clarity will only come with hindsight. Ironically, a year ago, the big story was how to detect if someone was using AI. News stories, student papers, lawyers. Today, we're attempting to discern if a firm is not using AI.

15:47Life is so rich.

15:56Thank you.

From the publisher

As read by George Hahn.
https://www.profgalloway.com/ai-laundromat/
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