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Podcast Summary: The Side Hustle Show - Episode 676
Episode Title 676: This PE Teacher Started a $150k Side Hustle
Episode Description In this episode, host Nick Loper interviews Tim Carstensen, an elementary PE teacher who has successfully established a mobile foam party business, FoamPartyAllStars.com, which has generated $150,000 in side hustle income. Tim discusses his journey from teaching to entrepreneurship, detailing the growth of his business, marketing strategies, and operational challenges.
Key Takeaways
The Business Idea
- Origin: Tim transitioned from teaching and coaching during summers to exploring other side hustles.
- Inspiration: Initially interested in the bounce house rental business, he found it too saturated and high in insurance costs. Instead, he discovered foam parties, which had less competition in the Chicagoland area.
- Unique Selling Proposition: Foam parties are interactive, fun, and present lower liability risks compared to bounce houses.
Starting the Business
- Initial Research: Tim joined a Facebook group for foam party providers to learn about the industry.
- Business Name: He named his venture "Foam Party All-Stars" and created a website.
- Equipment Investment: The initial setup cost around $2,500 for a professional foam cannon, along with additional supplies.
Marketing Strategies
- Postcard Campaign: Tim sent 700 postcards to local daycares, summer camps, and schools, generating significant initial interest and bookings.
- Targeted Marketing: Developed tailored marketing approaches for different types of customers (schools, churches, etc.).
- Facebook Ads: Used local Facebook groups to promote services, targeting mothers as the primary decision-makers for children's parties.
Growth and Scaling
- Scaling Operations: The business grew from one foam cannon to nine setups due to high demand, especially during peak summer months.
- Recurring Revenue: Establishing relationships with daycare chains led to repeat bookings and increased referrals.
- Team Expansion: Tim hired fellow teachers and college students to help run parties, allowing him to focus on marketing and administrative tasks.
Challenges and Lessons Learned
- Unexpected Issues: Faced technical challenges during parties (e.g., equipment malfunction) and learned the importance of having backup equipment.
- Customer Communication: Developed strategies to handle customer inquiries and feedback, ensuring a high-quality experience.
- Balancing Act: Tim manages both his teaching job and the foam party business, striving for a balance between work and family life.
Revenue Goals
- Tim aims to reach $200,000 in revenue for the current season while reducing his direct involvement in day-to-day party operations.
Sponsor Mentions
- Mint Mobile: Wireless services starting at $15 a month.
- Indeed: Job hiring platform offering sponsored job credits.
- OpenPhone: Business phone system with collaborative features.
- Shopify: E-commerce platform offering a trial for new users.
Conclusion Tim Carstensen's journey illustrates how a simple idea combined with effective marketing can lead to significant side hustle success. His proactive approach to learning, adapting, and scaling provides valuable insights for aspiring entrepreneurs.
Additional Resources
- Find Tim's Business: [FoamPartyAllStars.com](http://FoamPartyAllStars.com)
- Free Listener Bonus: Local marketing checklist available at [SideHustleNation.com/Tim](http://SideHustleNation.com/Tim).
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This structured summary captures the essential elements and insights from the episode, making it accessible for readers who want to learn about Tim's entrepreneurial journey and the strategies he employed to grow his successful side hustle.
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Transcript
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1:15In this episode, you'll learn the fun, unique business he chose, how he got his first customers, and how he's scaled it to a pretty serious income stream all on the side. from foampartyallstars.com, Tim Karstensen. Welcome to The Side Hustle Show. Hey, Nick. Thanks for having me. I've been listening to your podcast for quite a while. Love it. And I thought, why not come on and tell our story here? What a cool example. I guess I just gave it away. It's a foam party business. Let's stick around. We're covering the startup costs, the marketing tactics, the pricing and delivery, all that good stuff.
1:48So you might be able to borrow Tim's idea or a similar local service and spin it up in your own town. But I got to start off at the beginning. Out of all the side hustles, why phone parties? How'd you come up with this? Yeah. So I've been an elementary PE teacher for the past 18 years and always in my summers off, I have either another job or another business. I used to teach and coach in the summers, driver's ed, stuff like that, which has its own stories. Yeah, yeah, yeah. I got the whole summer off. I might as well take advantage. Yeah, yeah. So in 2022, in the summer, I was kind of looking for something else.
2:26And at first I stumbled upon the bounce house business and I kind of did a deep dive on that. But for me, it was a little too saturated. I found out that the floor for insurance in the bounce house business is pretty high when you're just starting out and it's hard to make money in the beginning. Okay. Interesting. Do you find like you're going to need a lot of inventory, multiple bounce houses, like to make the insurance pencil out for somebody like starting in that space? Even if you had one or two bounce houses to start, your floor for insurance might be, let's say,$5 ,000,$6 ,000, which, you know, if you're renting out a bounce house for a couple hundred bucks, it's going to take a while to get that back.
3:05I found some people that were doing bounce houses down there in the Southern states, Arizona, Florida, California, Texas. We're also doing foam parties for kids. And I think it was a party rental Facebook group that I stumbled upon that. And I thought, oh, okay, that's interesting. Foam parties for kids. I mean, I remember when I was in college, I went to a foam party, but I don't think that's not really a kid's thing. So, you know, it picked my interest and I was like, okay, I'm good at working with kids, 18 years teaching, you know, elementary PE. And then I, you know, looked around here, around the Chicagoland area.
3:41And I found out at that point, there was only one other place and they were about 50 miles north of me. So that was really the only competition I could find. So I thought, okay, this looks doable. Okay. Okay. And maybe we should pause. Like I, I kind of have a vision and I've been on your website. Like it's just like kids running through walls of bubbles, like, you know, sometimes up to the shoulders in bubbles. So like, it just looks like a lot of fun. Yeah. Cast that visual of like what we're talking about here. Right. We play kid-friendly music, even hire a voiceover artist to do like a countdown to the foam party, you know, like a New Year's Eve countdown, get them excited.
4:16There's rules of the foam all over the speakers. And we have these giant, we call them foam cannons. And they shoot foam around. You can pretty much fill up like a 30 foot by 30 foot area. and depending on the size and the age of the kid, you could keep it low if it's a little kid or you could bury them up high if it's a teenage type kid. It totally depends on the situation, but the kids just like dancing around and frolicking around with their friends and enjoying it, exploring it and things like that. Okay, so it sounds like it was born from this research of looking at the inflatables business, the bounce house rental side hustle and saying, oh, it's interesting.
4:53As I'm on the website to some of these other service providers, here's something else that they offer. Like maybe we could just spin up only that part. There's got to be lower liability or something like that. And maybe that might make sense. Yeah, since it was kind of a novel idea to me and I ran it by my wife who shut down my bounce house business idea. And she said, that's interesting. Tell me more about that. Okay. Okay. From that point, I was like, okay, well, I might have an okay from my wife, which is good. We have three young kids. So she's an angel and stays at home with the kids a lot when I'm out doing phone parties.
5:27So I kept looking into it and looking at the, you know, the competition that was there. And then I found a Facebook group of phone party providers around the country and studied every post that I could from that Facebook group. There's a Facebook group for everything. That's crazy. Yeah, there really is. And they kind of lay it out in the Facebook group, how to start things and how much success they've had for a lot of the people. And that was kind of my guideline for how to get things started and just kind of went from there, you know, started up the business. thought of a name, Foam Party All-Stars, and, you know, did all the starting business stuff, got the logo and the websites, did that myself, which I don't know if I had to do it again, I might have had a professional to start out with that instead of spending so many hours on something so basic, but, but you know, you learn, you learn.
6:16That's okay. Everybody starts somewhere. I think everybody has that struggle of like trying to make a website, make it look a certain way. And And yeah, that's like an entrepreneurial rite of passage. Exactly. Yeah. You know, you might save a little money, but you're spending a lot of time sometimes. That's the trade-off. You got to weigh in that situation. So building the website, do you have any equipment at this point? Like, or were we kind of like, oh, I want to wait and see if we get any bookings. Like, what's going on here? Yeah. So I bought my first phone party set up right around when I had the website go live after I, you know, get all the business stuff.
6:52you know, register with the state and everything like that. And then in, in January, I sent out some postcards to kind of get the ball rolling and, uh, as a way to have people know that we exist. And we ended up getting quite a few responses and bookings from that, which, uh, was awesome. And since it's wintertime, people are like, can you come by in May? Like they're planning ahead. And so you don't necessarily need to have the stuff like ready for that weekend. Right. So these aren't like the private birthday party type of things. These would be interests from daycares, summer camps, park district, churches, schools, things like that, who book farther in advance than a typical birthday party would.
7:38Okay. So you build up your own mailing list of the daycares, summer camp, and then you put out kind of a really targeted mailing just to them, just to those offices. Right. Yeah. So I'd found pretty much any daycare, summer camp, park district, library, elementary school. Within about 35 or 40 miles, I made a list and I sent the same postcard to all of them. Now I kind of break it up with individual marketing for the different types. So I might, I would send a different postcard to schools than I would to churches or libraries and things like that. But back then it was just the one postcard, Vistaprint, send it all.
8:19Hope we get some responses and definitely worked to get the first few responses. Yeah. How many did you send out? I want to say maybe 700 total. Okay. Okay. So, you know, you're putting a little bit of money into it at that point. Yeah. Casting a wide enough net to kind of know if you are shooting completely blank after 700 and maybe the messaging needs some tweaking. Might be time to turn it around, right? Yeah. So, and at that point I thought, well, Well, if I needed to, if it wasn't going to work, I could sell the equipment back and I wouldn't really be all that much of a loss. Yeah, relatively low risk.
8:54What did the equipment cost? The foam cannon itself, I use a professional grade model that cost at the time about$2 ,500 for the cannon. And then I would say for other things that are in the foam party setup, we have these barriers like PVC and some vinyl with our marketing on there. barriers to keep the foam from coming back at the person shooting the foam. Okay, I'm picturing like a medieval shield. Yeah, in case the wind shifts. So it's kind of like a little wall about four feet high, maybe, with our marketing on the front that they see. And then it keeps the foam from blowing back at us and getting on our equipment.
9:34And then just little things like, well, we have a five by five tent with our branding on it that just kind of makes it look professional. and then a lot of little things like tools that you might need and hoses and electrical cords and speakers. Yes, you just need a water source and, you know, BYO bubbles basically and then in this professional cannon at a bare minimum. Right. Yeah. So we do need a water source, just a regular hose hookup works and then an electrical outlet, a regular outlet works if it's just for one foam cannon. If it's multiple foam cannons or if you're not close enough to an outlet, then we bring a generator in that situation.
10:18For most of the smaller events, daycares, summer camps and stuff like that, it's just one foam cannon. And so, yeah, I started off with one, got a few bookings before I even did any foam parties. Even though I had some booked, I bought a second setup and it just kind of kept on rolling. What did the postcard say? Was there pricing on there? It was just like, you know, booking now for, you know, summer 2023 or whatever it was. It said like, we bring a foam party to you. And then it said like foam parties are great for. And then I tried to hit summer camps, daycares, school events, church events, library, summer reading kickoffs, block parties, birthday parties.
10:59And then it says like foam party packages include, you know, foam cannon, a foam party leader. Which is you showing up and leading the thing. Right. Which at that point is just me. I'm the only guy that's available. And then book now at our website. We did have pricing on our website for basic one hour, one cannon, or we also do something called glow foam, which looks like the foam is glowing in the dark for night events. So we had pricing for that on the website, not on the postcard. Okay. What's it cost to get you to come out? For a one hour, like a birthday party, it's$3.75. And then most people just, okay, we'll book you for an hour and then you kind of clean up, tear down, and hopefully you've got another one booked for the afternoon.
11:43Right. Yeah. So for birthday parties, which is a lot of what we do on the weekends, birthday parties and block parties, we usually just an hour, which we found is a good amount of time for the kids. If you're doing two hours with the same group of kids, you know, they kind of lose interest. That's fair. It's opposite of an upsell. A lot of times it'll be, you know, we want to do two hours for this birthday and it'll be me saying, well, we found that one hour is a good amount of time. And also, if you do a phone party on a grass surface for two hours, your chance of mud is a lot higher than one hour.
12:20You don't generally see any kind of mud. But I try to warn people this ahead of time. Okay. Yeah. There's other logistics involved. Right. And it does feel weird to try to, you know, almost, you know, reverse upsell. You know, you sure you want to do two hours? I try to do that just to make it the best experience for the kids and the parents. Yeah, that's fair. And then it just dissolves like it just evaporates away or you hose it down. The foam generally dissipates within 20 minutes to a half hour, depending on if it's on grass or asphalt, concrete, that will change it a little bit. And if it's windy out and things like that, we can hose down the grass, but really it doesn't really make much of a difference.
13:04You wouldn't even know it was there after an hour or two. So, I mean, it's just wet because it's mostly water. We use about 125 gallons of water for a one hour party for one cannon. so you know that in a concentrated area you can definitely tell that it's wet okay all right so so you send out all these postcards 700 postcards you start to get some inbound inquiries through the website people start calling you hey we want to book this thing what kind of questions are they asking you because you're like you know you're presenting all the confidence of like yeah we'll bring the party to you but like never having done it before like what kind of questions come up that now you know the answer to but at the time you're kind of like uh yeah we could totally do that Tim's answer to those initial inbound inquiries, plus his first paying gig, coming up right after this.
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15:04When you're running a business, you know that every missed call is a missed opportunity. So Quo, formerly OpenPhone, this is the number one business phone system that streamlines your customer communications. It works through an app on your phone or your computer. So no more using your personal number as your business line. No more carrying two phones around. With Quo, your team can share one phone number and collaborate on customer calls and texts just like a shared inbox. So anybody can jump in to keep response times fast. And this is where it gets super cool. You can set up Quo's built-in AI agent in just a few minutes to handle calls after hours, answer customer questions, and capture leads on autopilot.
15:42I want to invite you to get started for free. Plus, Side Hustle Show listeners get 20 % off your first six months at Quo.com slash Side Hustle. That's Quo.com slash Side Hustle. Look at them getting that three-letter domain. Quo.com slash Side Hustle. And if you've got existing numbers with another service, Quo will port them over at no extra charge. Quo, no missed calls, no missed customers. Yeah, it was definitely a kind of a fake it till you make it type situation where, you know, you try to be prepared, you know, by researching what other people have done around the country, but you've never really done it before.
16:21So you're kind of going on the fly and, you know, just being honest. And if they ask you a question and you don't know the answer, just let them know that you will get back to them as soon as you can. But with the daycares that we initially got, most of the time it would be like, all right, we have 125 kids. Like, how long do we need a phone party for? How much is it going to cost? Is it going to ruin the grass? Which is normal question that we get. And then do they get wet? Do they need a towel? Do they need a change of clothes? Does it sting their eyes is a question that we get a lot. The answer is no.
16:53Got it. I got it. All right. Let's fast forward to party number one, then. You go and you set this thing up for the daycare or wherever it is, and it goes off without a hitch. There's kids crying and screaming. Anything could happen at this point. What happens? Yeah, it's definitely a learning process. I mean, I set it up at my house and did a party for the kids and the neighbors. That's right. I have a trial run, yeah. Right, which was smart because that would have been not good if I didn't. However, my first party that I had booked was actually kind of higher on the difficulty scale. It was a school event and it was a two foam cannon glow foam party.
17:36So that is actually much trickier. So glow foam, there's a special additive that you put into the foam that makes it glow. looks like it's you know glowing uv glow uh once once it gets dark out but you also have uv lights that are that are hanging from uh your tents uh which you know there's a lot a lot more cords to deal with it's just it's trickier especially for a first event and plus it was two foam cannons at a time so uh then you run into things like am i going to be filling up the water containers fast enough with one water source and two two cannons and you know with a huge crowd I mean there was a couple hundred kids there which looking back I would have wanted more than two foam cannons if if I knew there was that many kids but I was just happy to be there at that point I showed up and the setup took way longer than it should have spent probably an hour and 15 minutes setting up which now would be half that for a two foam cannon but yeah it went well you get better as you go along, you get more reps in.
18:42Yeah. Oh, absolutely. And it went well. The kids loved it. It was definitely a learning experience. And, you know, each one that you do, you kind of pick up something or you might do something wrong. I think that one as well. Their water source at the school, there was like a pebble somehow stuck in the water source. So then I had to run 250 feet of hoses to the next closest water source. And yeah, so one of those things, You know, they didn't check it beforehand, but which now I tell people to do. But back then, I didn't have the experience. So, OK. Yeah. So a learning curve, learning process and a non-zero amount of equipment involved between the cannons and the speakers and the tents and the hoses and everything else.
19:26It's helpful to know. Yeah. Basically packed. We have a minivan. We fold all the seats down and I could fit two foam setups in the minivan. But I mean, it's jam packed. It's like you probably way too much stuff in there. Yeah, you're not seeing out the rear view anymore. Yeah, no, definitely not. Okay, so you get these initial bookings from the postcards and hopefully some positive feedback from those and maybe some word them out. But what happens after that in terms of driving additional traffic? because it is, you know, maybe you can, well, we're going to book you every year and there's some level of recurring revenue here, but it's, it's a lot of times it's got to be kind of a one and done thing for, uh, you know, onto the next, uh, onto the next gig.
20:10Yeah. So on a daily occurrence, it's a one and done thing and onto the next gig, but we definitely have a lot of recurring, um, customers. Uh, we found that once we started doing some of the daycare locations, some of the larger chain daycare locations. Once you do one or two and get your foot in the door and you show that you do a great job, the kids love it, you're easy to work with, then it might not happen the same year, but the following year, if we had three of a chain daycare, then the next year we had 12. And it just kind of snowballed in that way, especially with a lot of the larger daycares.
20:51We did a good job for them. And, you know, the following year they would all rebook and then they would tell some of their neighboring daycares of the same chain and they kind of snowballed in that way. OK, OK. Now, the other half of the business, I would say, is birthday parties and block parties. For that, we marketed with Facebook ads. And also, I posted a lot in every neighboring Facebook group that I could find with, you know, good pictures and an explanation of what a phone party is. And there was a very positive response with that. I even use my wife's, maybe I shouldn't say this on the air, but I use my wife's Facebook account to go into the mom's pages and I would post from her account since, you know, they don't really always allow males to post.
21:42But since it was under my wife's account, I was able to post. So it would be like city name moms would be like an example of a group that would exist. Exactly. And there's a lot of them for birthday parties, especially 98 % of the time, it's the mom that is booking the party. And the dad, when you get there is asking, are you going to kill his grass? But the mom books the party. So that's like the target market. When I run ads, I run the ads to moms. I really don't run it to dads. okay yeah it's an interesting we're seeing all sorts of creative you know birthday party like especially elementary school age you can go to the bounce house place is a really popular one you go to the arcade we've had a couple where um our kids have been invited to go it's like a video game truck like a guy shows up in his f-250 and behind it is like this pretty good size like horse trailer but he's got like a couch in there and like this wall of TVs and he's got like every console imaginable as like, it was a pretty cool setup.
22:42And I don't know how much it costs, but again, it's like, you know, upfront costs for him in the setup and then just, you know, do two, three parties a day and it's slowly, you know, recoup that. And after a while, you know, so maybe you got to buy new games every now and again, after a certain point, it's all gravy. Yeah. I've heard of those too. Those actually look cool. I would love to check one of those out, but not my business, but it would be cool. I think, you know, my kids would love it. the other one somebody sent me this it was like a nerf party rental and it looked like they were you know maybe they would do kids parties but it was more like corporate team building where we're gonna set up this like pretty intense like you know with uh you know inflatable pylons and like almost like a paintball arena but like what could it come to you we're gonna pop a nerf a nerf war yeah those look fun too i saw this a similar thing with almost like a nerf war but it was with water water guns and somehow on the vest it registered when you got shot with the water and a similar type thing oh like a full like laser tag type of setup yeah i thought that was cool so yeah people uh you know people spend money on this stuff it's an interesting place uh to play and and i i think you're right like okay especially if there's a franchise or a chain daycare and well i got my toe in the door with this one and now you can see how that would snowball and you can see how it would turn into recurring revenue we'll come back for our field day next year and and we'll reserve that almost in advance well let's pencil you in let's get on the calendar Yeah, it was hard initially with some of the chain daycares to get in because a lot of times you have to go through their corporate office, you have to file certain paperwork.
24:11And nobody who seems to want to give you the paperwork, they say, oh, you're not a registered vendor. It's like, I'll be a registered vendor. Just send me the paperwork. Yeah, yeah. Show me how to register. Exactly. So, well, once you break through that and you get registered, then it's like, okay, people see you do a good job. And then it kind of has snowballed for us, at least. And we see the birthday party thing snowball word of mouth wise, too, where it's like the kid goes to the phone party. The kid goes to the video game truck rental party. Well, I want that for my birthday. Right. So this kind of like starts to starts to spread.
24:41And then the moms text the other moms to be like, well, who was the you know, Timmy really wants the phone party. You know, who who did you use? Yeah. And in the end, I think really our best marketing is seeing our phone parties because, you know, a lot of times you might see pictures and you might think, well, that's. kind of weird. I don't know that maybe that would be fun. Maybe it wouldn't. But then if you see it and it's kind of like, okay, that's the kids are really enjoying this. That's pretty cool. And then we have built into, uh, again, we hired a voiceover artist that does like a promo for us.
25:14Like, Hey, if you want to have your own phone party at a daycare or a school or a birthday party, you come get a postcard or come get a business card from your phone party leader. And, you know, and then the next song goes. So that's another way that we market. This is just like built over the over the loudspeakers, like into your party playlist. Exactly. Like a, you know, a 25 second commercial for our own business during the phone party. And that usually drives, you know, several parents over to say, hey, this is really cool. Like how much do you charge or can you come to here? Or so it's it's been effective for sure.
25:48Now, would you go would you go all the way into Chicago? It looks like you're kind of out in the burbs a little bit. But if I search phone party Chicago, you're there on the first page. Yeah, so we don't go out to Chicago too much sometimes, but basically if we're not booked around us, then yes. We do some block parties out there. Block parties are big. To be honest with you, I really need to change up our Google business profile and add Chicago in, but I'm worried because I know sometimes if you change certain things, you can get suspended, and I don't want that to happen. Yeah, like expand the service area on the little map back.
26:23Right. So I've kind of been on the fence. And if you don't have to drive that far, then that could be an advantage too. If it's a big enough party, like there's a kids museum that we're doing that's like an hour and a half away. But I mean, they're doing four hours of multi-canon. So it's like, yeah, we'll come to you for sure. If it was a kid's birthday up there, it would probably be, no, I can refer you to somebody else that does phone parties in your area. Got it. Are you going to franchise the thing and go nationwide? It'd be like, oh, I've got it. Sure. Yeah, we've got a guy in that area.
26:49There are a couple of places around the country that are starting to franchise their phone party business. I'm not planning to do that myself. Still have the teaching job. But yeah, there are some that are starting to do that. Fair enough. That's going to be the next private equity rollout. We're going to acquire all these different companies. HVAC and then phone parties. Right. That'll be the next trendy thing, I promise. Yeah. All right. So Facebook ads, Facebook groups targeting the local neighborhood groups, the mom groups. It is just kind of like an introductory post if you're not already a member there.
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27:18Hey, I'm Tim. I'm from this nearby by town. This is what we do. You know, look at all these happy, smiling kids. Is there any offer or call to action? There's more just kind of like, hey, you know, we're here when you need us. Yeah, I don't really do like an offer as in like a discount offer, but I usually just say, you know, for party packages and info, go to our website and then kind of lead some there. And then we have more information on our website. And then if they have questions, they'll usually email or call. Yeah, got it. Is there a like calendar availability, like for somebody to just click and book or it's like they go through like a request the pricing is on there but like they got to fill out a form and there's a little bit of confirmation that needs to happen for the date availability we don't have like an instant availability option we have a form to fill out with you know where the phone party's at how many people are going to be in attendance and and things like that and then they send that to us get it to my phone and email immediately I say on there that I'll get back to you with availability within 24 hours.
28:22It's usually way quicker than that. I, you know, try to set the bar low and beat that expectation. And then they're like, oh, that was quick, you know. But if we had a full calendar of when we're available, especially in the beginning of the season, I'm like, wow, these people are always available. They must not be too much in demand. So, you know, which seems crazy, but it's kind of a something that people think about it. Yeah, that's fair. I didn't think about that. And sometimes it's a little bit complicated with the schedule because now that we have nine phone party setups, we could technically be doing nine phone parties at a time.
28:53But most of the time we'll have, you know, an employee that's not available that day or you got to drive from this party in the southern suburbs to the northern suburbs. And you got to take all that into account. So it's hard to just make it a one size fits all calendar. So I kind of do that manually. Nine phone party setups. More with Tim in just a moment, including how he's grown his team so he doesn't have to run every party by himself and the smart way he was able to fund some of that new equipment coming up right after this. There are less than 100 days left in 2025, which means less than 100 days left to hit those goals that you said or to refocus your energy on what really matters.
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31:13Join me in making the switch at mintmobile.com slash sidehustle. That's mintmobile.com slash sidehustle. Upfront payment of$45 required, equivalent to$15 per month. Limited time new customer offer for first three months only. speeds may slow above 35 gigabytes on unlimited plan taxes and fees extra see mint mobile for details nine phone party setups so clearly there was demand for this yeah and i imagine you started to get the inquiries where you need to be two places at once i'm turning down money here so there we go buy setup number two number three and and you got to replicate yourself too to go have somebody else deliver the experience yeah to be honest with you i think replicating myself and learning to delegate has been one of the lessons that I wish I had learned initially.
32:01Although at some point when you're starting out, you don't have the luxury of that. You don't necessarily have the money to pay people to do the actual phone party, the actual job. And you just need to be the jack of all trades. Now I'm trying to, still trying to work in progress, more so eliminate myself from the regular birthday parties where we might have four or five at a time. and I usually will only go to the larger multi-canon events unless I'm needed in an emergency or something like that. But, you know, I also have to man the phones and emails and, you know, invoices. And if it rains on a Saturday and we have 10 parties, I'm going to be on the phone all day because, you know, well, now it looks like 60 % chance.
32:46I don't know. Let's keep you posted. Okay. Well, now in my area, it looks like 30 % chance. But, you know, so it's it's a it luckily it doesn't rain that often, but it throws a wrench. I didn't even think about that. It's just like you just have to postpone or what do you what do you do? So you you can do a phone party in the rain. Don't do it, obviously, if it's lightning anywhere in the area. So we have lightning apps where it alerts us if there's lightning anywhere in the area. It's not fun for the person doing the phone party if it's raining. But for the kids, they're wet anyway. So they don't.
33:17Yeah, they don't care. Generally seem to care. I would say a lot more people end up just doing the phone party in the rain as opposed to rescheduling or canceling, especially with birthday parties, because they might not be able to reschedule with, you know, invitations going out a month or two in advance. So a lot of them will just say, let's just do it. And we go ahead with it as long as there's no lightning or anything like that. Yeah, that's true. Yeah, it's it's you're you're committed. You have to like, you know, hope for good weather that day. Yeah. How long was it before you needed to expand to the second set, the third set and hire additional team members?
33:54I think I might even gotten a third set up before we even did any parties because it's a very seasonal business around us, especially because we're in the Midwest Chicago suburbs. So it really doesn't get warm enough to do a phone party until at least late April. Even then, it's kind of spotty depending on the day. So, you know, when you start marketing in January, you kind of get a feel for, you know, how many bookings you have. And I realized that I need to just reinvest these deposits into some more phone party equipment. Okay. This is going back to some of the initial postcard mailings where they would book it.
34:32They would put down a deposit. So you're collecting some cash flow right away. And then, okay, we'll take the balance upon delivery or a day of. And so you could pay that forward into like, oh, there's clearly some demand here. We're getting multiple inquiries for the same day. Yeah. And I didn't want to be stuck where, you know, turning away too many parties, which I mean, as much as I try not to, it still happens for various reasons. But I tried to expand as quickly as possible and to be able to keep up with the demand that I was seeing. And it's just kind of kept expanding, you know, for the last couple of years that I've been doing it.
35:09A lot of the people that run phone parties for us are teachers that I know since they have summers off. if the schedule aligns with their schedule. And then sometimes college students that are home for even a larger timeframe than the teachers are. So - Okay, yeah, here's a fun summer job. Come hang out at this film party, be the DJ for a little bit. And it is fun. I mean, I love running the party still. I try to step back from doing as many as I did last year. I did almost 100 myself, which again, I enjoy it, but I have three young kids at home and I also have to answer the phones, emails and everything.
35:45So more of a, you know, work on your business, not in your business type of thing. I feel like I'm best served to just train the people that are running the phone parties and try to step back from doing as many myself. Yeah. And it's great. It's not, you know, phone parties by Tim, it's phone party all-stars, right? So you have set it up in such a way where you don't need to be there. And I imagine most of the people calling don't expect the owner of the business to show up. They expect you to have a team in place or a team member come and do it. Yeah. Unless they had me the first year where I did, you know, a majority of them, almost not a majority, but a large, large chunk than they might.
36:23But no, I think people understand and it's gone well. I've met a lot of great people and, you know, there's been ups and downs. We've had a couple events where the foam cannon broke and it was no fault of ours, but you know, it's, it's not a good feeling when you're, you know, you have the countdown. All right. Are you ready? Five, four, three, two. And then just, Oh no, like nothing comes out. Like, Oh boy, kids are chanting. We want foam. That's, it's not a good feeling for that reason. I usually bring a whole backup set in my own car just in case, but it's happened a couple of times and I don't know, six, 600 plus parties that we've done.
37:04So. Right. Right. Have some backup and redundancy. If you've Yeah, two, you got one. If you got one, you got none. But yeah, that's okay. Time out. Put a pause in that. We'll be just give me 15 minutes. We'll set up the other one and we're good to go. Yeah. Yeah. I'm going to run my car or just have it with you. But yeah, it's happened a couple of times. Not fun. But the people have been twice. It was at a daycare and they were very understanding. I was just like, you know what? I'm just I'm going to. Can we find a day for me to come back? And I will I will do it for free because this is obviously, you know, don't want to do anything for free, but inconvenience them.
37:37Yeah, but you got to preserve that reputation and keep customers happy. That's one of the things that I've noticed here is like dozens and dozens of positive five-star reviews for Phone Party All-Stars. You do anything specific or proactive to collect those after a party gone well? You know, I just send an email, which I should also be sending texts, to be honest with you. But I send an email. Thank you for having a phone party with Phone Party All-Stars. If you felt you had a five-star experience, please click this link and leave us a review. If you have any, I don't phrase it this way, but if any negative feedback, please email the owner, Tim, at this email or call.
38:18And we've really only had one that got back to me and said, hey, I wanted to say there was some stuff that I wasn't 100 % happy with. And it was good because I was glad that they brought it to my attention. That was one that one of my workers was doing and I would never have known. uh it was nothing major but just you know it's good to be able to give feedback to the uh the worker even though i'm not there and i didn't get a negative review out of it yeah i can collect some if you felt you had a five-star experience here's what you can do yeah exactly exactly and if you have some constructive criticism um we'd love to hear it too exactly because that's that's how we get better all right so we have several different varieties of phone parties sound like most of the time we've got other people going out to deliver those now yeah the website says we could accommodate up to a thousand participants.
39:03That's a lot of foam. Is that all nine cannons going at once? Well, now we can. Yeah. I mean, we, yeah, probably. And that would be more so for like a community event or festival, which, you know, we've partnered with a few neighboring towns and done community events that are larger. We've also a lot of fun runs that either through an elementary school or a park district. Some of those get pretty large where we are bringing a lot of cannons to those. And then the kind of the niche glow foam, different colors of foam we can do. And then I even have gender reveal on there, which we don't get a lot of interest for.
39:39I should probably just take it off the website, but definitely intriguing. And I think it would be cool, but it's a lot of money for colored foam for your gender reveal. Well, I saw one the other day was like college bed parties, which was not what I thought it was going to be. once I clicked on it, it was like you're decorating your bed with like a blanket for the school that you got accepted into and a bunch of pillows and sweatshirts and stuff. And it's like, oh, could you blast off cannons in purple and gold for Washington Huskies or something? Maybe the gender reveal thing. Maybe there is something to that or something similar.
40:16I saw that same thing, actually. And there's also along a similar vein of betting, but there's like kids sleepover parties now where they set up like elaborate tents and set up, I think mostly indoor, but I think might be outdoor too. And like a company actually comes out and decorates it with your theme and, you know, Taylor Swift sleepover. And I mean, it's kind of amazing. Yeah, yeah, yeah, yeah. It's like a party in a box, like a prepackaged type of thing. Yeah, definitely. I mean, one of the risks be like, well, is this just a, do I go in all in on this business that like happens to be an 18 month fad and then it's over like do you see any of that with with phone parties or is it like yeah i think this is here to stay you know what i've always had that in the back of my mind especially starting out like i was kind of skeptical like is this really going to be a thing but it honestly seems to be picking up traction i have more competitors now definitely which honestly i'm on good good terms and we actually refer parties to each other if we're fully booked you know if i know they do a good job Yeah, caught it on the upswing.
41:17Yeah. So a lot more competitors, but our sales are still going up from where we were last year, which went up from the year before. So I would say it's definitely a growing trend. And I know I don't want to knock on bounce house, but I'm an elementary school teacher in our district. We can't even do bounce houses anymore. There was an injury at another school or something like that. So a lot of daycares are the same way where their risk management people say that phone parties are fine, but bounce houses are not. Honestly, I think both are safe, but that's just me. Yeah, the insurance for the bounce house thing was too expensive.
41:49What's insurance costs for home parties? Yeah, it's not bad. Just for a$1 million,$2 million policy, it was, I want to say about$1 ,200,$1 ,300. It's not too bad. It's like an annual premium. Right, yeah. We can tolerate that. We can make that back in a few parties. Absolutely, yeah. That's reasonable. The$5 ,000 for the bounce houses, that was a little much. but right i mean it's all it's all kind of this equation of well what's my pathway to break even here and i love the or we're going to make some investment in marketing in these postcards but we're going to collect the deposit up front even if it's going to be several months we can use the deposits to buy the equipment or pay for the equipment and like kind of a creative way to to go about it and see if there's any any demand here well i mean especially starting out you know My wife and I both have W-2 jobs.
42:38We're doing fine. So for me, it was more like, you know what, if I see the opportunity here, I need to go strike while the iron is hot type of thing. I need to expand as quickly as I can. And I don't want to hold back just because I don't want to spend the money if I know that we'll make money on the back end. Have you gotten the kids involved in the business at all? So my kids are, my youngest turned four, so four, five, and seven. So they have been to a ton of phone parties, but it's funny. They still like it. And they've done at least 20 because every time it's like, hey, the Girl Scout troop's coming over.
43:16Let's do a phone party. My wife's like, hey, they haven't done a phone party before. Let's bring the baseball team over. And it's like, yeah, sure, no problem. But they still enjoy it. So to me, it's like maybe this has some staying power. if they've done this so many times and they still like it. Okay. Yeah, they're a little bit young to hire them to run the DJ booth or set up the equipment, but it's cool that they're exposed to this entrepreneurial side of mom and dad. Yeah, not quite yet. I need to talk to my accountant about, you know, can I start up a Roth IRA for them, you know, type of thing, but we'll see.
43:52Yeah, in a couple of years, it'd be hauling equipment for you. And yeah, absolutely. Get them paid. Yeah, I mean, they're in some of the promotional pictures since, you know, I've done a lot of phone parties with them. So I think it would probably be legal, but I need to consult with my accountant. Yes, child modeling, contracts, licensing rights, usage rights. Exactly, exactly. We're going to do social media for you. And maybe there is something to that. Any big surprises along the way or, you know, disaster stories aside from the things not working, but anything else that stands out? It's been surprising, and this is maybe not the best answer, but just the amount of great people that I've met along the way.
44:30I didn't think it would be that way. I thought it would be like a lot more negative experiences. And when things have gone wrong, people have been very understanding. And I didn't expect that. I thought it would be more cutthroat type thing. But I've definitely learned a mistake that I've definitely learned is the old adage, like hire slow, fire fast. I've come to find out, not through many people that have worked for me, but just a couple that, you know, if somebody's, you know, showing when they first take the job that they're not doing things the right way, not showing up on time or there are any kind of issues, you need to take care of that right away.
45:09Otherwise, it has the potential to kind of take your brand down with you and your company will suffer. That was definitely, you know, an issue, especially the first year. Again, that kind of led to me as the owner stepping in and doing a lot more parties than I probably should have needed to. But you got to kind of rescue things if nobody else is available. Yeah, it's on you to pick up the slack. But yeah, if people aren't performing early on, given the guidelines and the expectations, like you have to think like the first couple of weeks on the job is going to be their best foot forward. If it's not going well, it's like, how are they going to be in three months?
45:45Exactly. Don't think that they're going to turn it all around. Like if there's I mean, obviously, give them a chance. Mistakes happen. However, if you see some pattern of something, you need to cut ties quickly. You know, otherwise, you know, with a new business, one bad Google review, now we haven't really had any, luckily. Yeah. So it's like it's super fragile early on, right? It's like the reputation is everything. You end up getting somebody upset. Exactly. Is there a revenue target you're shooting for this season? Where do you want to take this thing? Does it become a full-time thing aside from the teaching gig?
46:22Definitely. We're going to try to hit 200 ,000 this year, which is cool. cool. I mean, especially because it's basically May through end of September. So it's kind of jam-packed in just a few months. Yeah, that's great. I think we should be able to get there, but that's the goal for revenue side. And then while simultaneously trying to kind of remove myself from doing as many of the day-to-day parties. So those are my main goals for Foam this year. I'll probably keep doing both jobs for at least the foreseeable future and then just kind to see where we're at. The one thing that could cause me to step back from one or the other, just my kids are getting to the age where they're starting to be in t-ball, soccer, dance classes.
47:05And I want to make sure that I'm there to be able to see all of that. I don't want to be the dad that is off to work instead of seeing all their, their things. Right. Yeah. You're like, that was, that was the whole point of this to have extra time freedom down the road. Right. So that's where the kind of the rubber meets the road with that decision with me, But for the foreseeable future, going to keep doing both. It's definitely challenging to balance both with the young kids, but doing the best I can. Yeah, I think it's really cool what you've built and the example that you set and saying, well, my income doesn't have to be fixed.
47:38You know, we could start this thing on the side and grow it in a kind of organic and low risk way. So I'm pretty excited by that. So foampartyallstars.com is where you can find Tim. If you're in the Chicago area, go book him for a party. Do them a favor. HomePartyAllStars.com. Let's wrap this thing up with your number one tip for Side Hustle Nation. If you see an opportunity to open a business, go do it. Sometimes I think I am sort of a paralysis by analysis type of person, although it might not seem like it from when I said that I kept reinvesting in the business. But if you see the opportunity to open a business, go do it.
48:16There are so many resources, whether it be listening to people on Side Hustle Nation that have already, you know, entered the same niche or Facebook groups where people are running the same type of business or YouTube videos. There's a YouTube video to describe how to do every step of opening a business. I have no formal background in business. You know, I've sold on eBay and Amazon a little bit, but, and I was able to learn everything that I needed to know, obviously with some trial and error along the way. But if you see an opportunity, definitely take it. Well, I think it's a really cool case study.
48:53You're on the marketing side, going back to your 700 postcards, right? We talk about, you know, the dream 100 strategy. And some people kind of struggle. Well, I don't know. I don't know who my dream 100 customers would be. you were able to come up with 700 potential customers within a whatever 35 mile radius it's like they're out there and they don't know you exist yet so you gotta go get on their radar and and be front and center about it and um i thought that was really cool and then the other takeaway that i wrote down was trying to intentionally be the the business owner here and you're gonna have to go in and and pick up the slack if something falls through but like trying to from early on hire other people to go deliver the product to be on the fulfillment side so you can be the the marketing arm the administrative arm that you need to be to kind of position the brand and move it forward and go out and you know land bigger and bigger events and continue to grow that way so i think it's really cool again phonepartyallstars.com you can find tim over there your free listener bonus this week is my local marketing checklist We talked about a few local marketing ideas.
49:58Inside this checklist, you'll find 10 proven ideas to get more lead flow to your local business. You can download it there for free at the show notes for this episode, sidehustlenation.com slash Tim, which is shocking after 650 episodes that Tim was available. I'm sure we've had another Tim, but who knows? Sidehustlenation.com slash Tim, or just follow the show notes link in the episode description. It'll get you right over there. Big thanks to Tim for sharing his insight. thanks to our sponsors for helping make this content free for everyone side hustle nation dot com slash deals is where you'll find all the latest offers from our sponsors in one place that is it for me thank you so much for tuning in if you're finding value in the show the greatest compliment is to share with a friend fire off that text message to um that friend of yours who might appreciate a little money-making phone party in their day until next time let's go out there and make something happen and i'll catch you in the next edition of the side hustle show and so on.
From the publisher
How do you go from gym whistles and dodgeballs to foam cannons and $150,000 in side hustle income?
This elementary PE teacher discovered a unique business opportunity that lets him earn six figures during his summer break — and have a lot of fun along the way.
Tim Carstensen from FoamPartyAllStars.com runs a full-service mobile foam party that brings an interactive experience to the Chicagoland area. The best part is he started with zero business experience and figured it out as he went.
Tune in to Episode 676 of the Side Hustle Show to learn:
The smart marketing strategy that got his first customers
How he scaled from 1 foam cannon to 9 setups across multiple locations
Why this business model works better than bounce house rentals
Full Show Notes: This PE Teacher Started a $150k Side Hustle
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