In short
Podcast Episode Summary
Podcast Title
The Side Hustle Show
Episode Title
684: $500 Per Client Per Month: Why Local SEO Should Be Your Next Side Hustle
Episode Description
In this episode, Nick Loper interviews Eric Dingler, the owner of a successful digital agency, about the potential of starting a side hustle in local SEO (Search Engine Optimization). The conversation covers how local SEO remains a profitable niche even as traditional SEO faces challenges due to AI and other factors. Eric shares insights on how to build a recurring revenue business by helping local businesses enhance their online visibility.
Key Takeaways
Introduction to Local SEO
- Local SEO presents a significant opportunity to help local businesses gain more customers.
- Unlike traditional SEO, local searches often yield real, nearby businesses, making it less competitive and more effective.
- Eric emphasizes that many local businesses have not claimed or optimized their Google Business Profile.
Market Insights
- 75% of Local Businesses: A staggering percentage of local businesses have yet to claim their Google Business Profile, presenting a large potential customer base.
- Selling Local SEO Services: One can sell a "local SEO boost" for around $500, even without prior experience, by leveraging knowledge gained from courses or consulting with other professionals.
Steps to Start a Local SEO Side Hustle
- Sell Before You Deliver: Begin by selling the service before fully knowing how to deliver it. Learn as you go by leveraging initial fees for training.
- Networking and Promotion: Utilize social media to attract local businesses. Create a beta test offer to draw in potential clients.
- Service Structure: Start with a one-time boost to get clients accustomed to the service, then transition them to recurring revenue models.
Client Engagement Strategies
- Customer Activity: Focus on increasing "customer activity" rather than promising specific quantitative results like leads, which can be difficult to measure.
- Local SEO Services: Offer services such as optimizing Google Business Profiles, crafting engaging posts, and managing customer reviews.
- Content Creation: Use AI to help create content and manage posts for businesses, thus reducing manual effort.
Building a Recurring Revenue Model
- Transition from one-time services to monthly recurring revenue by upselling additional services such as reputation management and ongoing SEO.
- Employ tools like Local Falcon to demonstrate progress and improvements to clients, enhancing retention through proven results.
Scaling the Business
- Team Building: As the business grows, hire remote team members to manage fulfillment, allowing the owner to focus on sales and client relationships.
- Networking: Attend local business events and form partnerships with local business associations to build client relationships and gain referrals.
Future Opportunities
- Accessibility: With increasing legal requirements for website accessibility (ADA compliance), this can be an additional service offering to help clients avoid legal pitfalls.
- Diverse Client Base: Focus not just on specific niches but try to work with various types of businesses to broaden service offerings and reduce competition within specific sectors.
Final Insights
- Leadership and List-Building: Eric emphasizes that aspiring entrepreneurs should focus on leadership skills and list-building, as these are crucial to scaling a side hustle effectively.
- Local Presence: Emphasizing the importance of local networking and in-person engagement to establish a client base and build trust.
Conclusion This episode underscores the viability of local SEO as a lucrative side hustle, especially for those looking to generate recurring revenue while helping local businesses thrive online. Eric Dingler's insights provide a roadmap for aspiring entrepreneurs to enter the digital marketing space with real-world applications and strategies.
Additional Resources
- For a detailed checklist on starting a local SEO side hustle, visit [ericdingler.com/sidehustle](http://ericdingler.com/sidehustle).
Note: This summary captures the key points discussed in the podcast and provides actionable insights for listeners interested in starting a side hustle in local SEO.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00Let's be real. Nobody starts a business for the joy of calculating tax withholdings. That's where our partner Gusto comes in to take the stress out of payroll, benefits, and HR, so you can focus on why you started your business in the first place. Gusto is online payroll and benefits software built for small businesses. It's all-in-one, remote-friendly, and incredibly easy to use. So that means you can pay, hire, onboard, and support your team from anywhere. I'm talking about automatic payroll tax filing, simple direct deposits, health benefits, commuter benefits, workers' comp, 401k, you name it.
0:34Gusto makes it simple and all with no hidden fees, no surprises. Plus, if you have any questions, their team of certified HR experts are standing by to help. It's no wonder why more than 400 ,000 small businesses already trust Gusto and why it's the number one rated payroll software for fall 2025, according to the review site G2. So try Gusto today at gusto.com slash side hustle and get three months free when you run your first payroll. That's three months of free payroll at gusto.com slash side hustle. One more time, gusto, G-U-S-T-O dot com slash side hustle. All right, I've got a relatively simple recurring revenue side hustle you could start today even.
1:17The idea is to help local businesses gain more visibility in Google so they can make more money and the market is huge. Think millions of potential small business customers here. Today's guest runs a six-figure digital agency while traveling the world with his family and says if he was starting over, he'd focus on selling a simple local SEO service. This might be the last bastion of SEO, local SEO. From ericdingler.com, Eric Dingler, welcome to The Side Hustle Show. Thanks for having me. I'm excited to unpack this with you for your audience. You bet. Stick around in this one. I'm excited as well.
1:53We're going to figure out, well, how do we find customers? how we're going to deliver this service quickly and effectively, and maybe how to remove yourself from being the hands-on technician in the business. But kick us off with what do you see as the opportunity here in local SEO? Well, for me, and especially as somebody that every three weeks to three months, I'm moving into a completely new city with my wife and our 14s, we're constantly going to Google Maps or Apple Maps, looking for restaurant barber, you know, grocery store, dentist, whatever it is we need. And I don't see people stopping that.
2:33People are still looking for that local service. I don't see it going away. And everybody in the entire world uses Google Maps, Google My Business, and Apple Maps. Yeah, where regular SEO, article SEO, website SEO is being eroded away by AI and maybe Reddit in the search results. Local SEO is maybe a less competitive game and it still works by the old rules, more or less. Whereas if I want a restaurant near me, it's not being eaten by AI just yet. Yeah. The thing about Google, they have invested millions and millions upon millions of dollars mapping every city, every country, every road in the world, adding all of the businesses that they can find to it, working to ensure that we have access to a business's hours, contact information, all these things.
3:25And they don't charge for this. They don't charge you and me as the end user trying to find a place. And they don't charge the businesses to be on it. But even with that, according to Google's most recent numbers in the USA, only about 20-25 % of businesses have claimed their Google business profile and have optimized it. So 75 % of the local businesses around you haven't done this yet. And they all already know about Google. They already know about SEO. And if you can learn a few key phrases and use those when you're talking to businesses, it's a very easy service to sell. In fact, Nick, today is our oldest son's 18th birthday.
4:12Oh, okay. And he is an outdoor kid through and through. Computer's not his thing. He wants to be outside all the time. He wants to play soccer and stuff like that. But if he was to come to me today and say, okay, dad, I want to start my own thing. What should I do? And my agency, we do web design development, app work. We focus a lot on helping businesses meet accessibility standards. We do paid ads, social media. We do all those things. Yes. And this is In Transit Studios. If anybody wants to go check that out. That's all right. Go ahead. Thanks. Yeah. But if my 18 year old came to me today and said, I want to start my own thing, I would give him a checklist to start a local SEO business.
4:53And I would say, this is what you need to go do. All right. Coach me through this. We'll worry about like the technical skills. Well, I don't know. I don't know the first thing about local. We'll worry about that in a second. But like, okay, let's say I'm your, I'm your son. You know, like you talk me through this. What do I do first? Great. The first thing you're going to do is you're going to go sell it. I do this a lot. I often sell services that I don't know how I'm going to deliver it. In fact, my very first local SEO client, I sold them local SEO. I collected the money and then I use that money to go pay for somebody to teach me how to do what I need to do.
5:29Because you can tell your customer, this is going to take me four weeks, six weeks, eight weeks. They don't know. Yeah, yeah. You set up expectations. Sure. Exactly. So you set those expectations. So what I like to do in this case, and this is so kind of take going step by step, really breaking this down. The first thing I would do is I would write a what we call beta test social media post. And later at the end of the episode, Nick, we can give people a link to I have this written out in an actual checklist with links and everything that people can follow. Perfect. But for the conversation, the thing I like to do is I like to create a beta social media post.
6:12People that are listening, they probably have friends that are business owners or they use local businesses. They have a dentist. They probably have a barber or hair salon. They have a favorite restaurant. That's not a chain. You have your local mom and pop favorite places, landscape or whatever it might be. you have friends that have these businesses. So what I like to do is create a social media post that says, hey, fellow business owners or hey, business owners who are friends, I'm testing a new piece of software, or I'm testing a new system that lets me help local businesses be found more often when somebody searches for them.
7:00I'm looking for three businesses that I can use that would be willing to let me use their business as an experiment, you'll get an increased visibility on Google and I'll share all the results with you in exchange for helping me out. If you're interested, let me know. So that's kind of the gist, something like that. You put that out there and then you tell every business owner the next time you talk to them. You know, if you've got a neighbor that has a local business, you go knock on the door and you're going to tell them you're going to do this. And then you can say when they respond to the Facebook ad or when you go talk to them, you say it's$500.
7:42You know, the first time I did it, I sold it for$1 ,300, had never sold it before, sold it for$1 ,300. Okay. If you're as arrogant as I am, you can do that. But if you're a little more like, uh, I don't know, that makes me nervous, start lower. That's okay. But there is a guy, Sam Sarsten, and he has a coaching program. It's$49 without the community aspect,$99 if you want into the community, that's monthly. And he teaches exactly how to do all this. I don't have a course, but I know Sam's course is great. You can go sell this and then go sign up for Sam's course and he'll show you exactly how to do this.
8:27And what you're selling specifically is a one-time SEO boost. So that's what you're going to sell. It's your foot in the door offer. That's why I'd sell it for 500. One-time SEO boost. And you tell him, I'm going to improve your position in Google Maps and Apple Maps within three months. Okay. Within three months, you're going to be ranking higher, which means and here's that one of those key phrases nick i was telling you i like to use yeah we're going to increase your customer activity i'm not promising more leads because i can't promise i can't deliver on that i'm not promising specifically more website visitors or more phone calls i'm just promising more customer activity and every local business owner understands that and a restaurant is never going to use the term leads restaurants aren't looking for leads Yeah.
9:17A barber shop's not looking for leads. They're looking for appointments or walk-ins. A roofer is looking for leads. And so to me, the most universal phrase that I have found is customer activity. Okay. And this allows you to not worry, because that was kind of the next thing I was going to ask about, do you worry about niche select? Well, I'm only going to target roofers, but then it becomes maybe a potential conflict of interest if I sign up five roofers in the same town and now I'm like competing. Well, who do I, who's my favorite? Like, how do I figure out who I want to rank the highest? Yeah.
9:49So you're going to go, you go, you go kind of broad. It sounds like, because the same skill set or the same toolbox can apply across any number of different businesses. Yeah, absolutely. And the fastest way to a sale is the face-to-face conversation. For a side hustle, especially to just get started, you're just talking about finding three or four local businesses that are going to do this SEO boost,$500, because here's what happens. you're going to do the local SEO boost. And then within that three months, you're going to get results. And here's what you're going to do. When they say, yeah, I'll do this.
10:24This sounds great. I'd love to do it. Okay. It's$500. So, you know, here's, you know, set up a Stripe account, take PayPal, take check. You're starting out as a side hustle. Like cash is fine. Like however you can get them to pay you. Yeah. Yeah. Somebody can Venmo you. Sure. Don't, don't, don't let that be the bottleneck. Exactly. Exactly. Like there's lots of ways to get people's money from them. So receive the money and then say, Hey, listen, I need 24 pictures of your business, people in your business behind the scenes, the front of the place, I need 24 pictures. And that's what you need to send to me.
10:58And if they're like, Oh, I don't have them. Do you have a 17 year old and 18 year old a 25 year old on your team? Like, everybody on your team's got an iPhone. That's all I need. I need somebody take out their phone to get 24 pictures. Then they're going to send you those pictures. You're going to take those pictures. You're going to create 12 posts with those pictures about their business. This is a great place to leverage AI. AI is really fast, fantastic at this. And then every week, you're going to go in and you're just going to post to their Google business profile this. So they're going to, they're going to give you access.
11:36It's, it's super easy to get access to their Google business profile. You're going to get access to the google business profile you're going to go in once a week you're going to post a picture for 12 weeks and maybe this is for these 75 of businesses that haven't even claimed theirs maybe that's step one like hey here here's an easy quick win for you mr and mrs business owner let's let's do that first and then we'll go do this one-time boost right well this is part of the one-time boost yeah this is this is it this is part of the one-time boost so for the one-time boost you're going to use ai to rewrite their description you're going to use ai to help you create those 12 posts and then you're going to go in and you're going to schedule those.
12:11Now, down the road, there are tools you can get to automate this. We now, when we do an SEO boost, we create all the content, takes us about two hours. We pre-schedule it for three months and we're done. We move on to the next one. But you're going to grow into this as a side hustle. I didn't start there. And so to keep it simple, you don't need a fancy automation tool. Why does the description need to be rewritten or what are what are some of like the checkboxes you want to see in that rewritten description yeah well they probably haven't done it if especially if they've never claimed their google business profile or if the business owner wrote wrote it the business owner talks about how they've been in business since 1985 and grandpa gave it to dad and dad gave it to me and we've got six employees and we're so proud of our community and we love serving and nobody cares.
13:06They want to know, are you the place for them? If you're a barbershop, you want to answer what we call their pre-qualifying questions. You can walk in, you can pay with cash, credit card, you can book an appointment. We do kids, we do fade-ins, we do beards. What are the common questions people ask you about your business? That's what has to go in the description. And so most business owners talk about themselves and not their customer and their customer's needs. So real easy fix. Plus you want to make sure that you mention the business type you are, you know, AJ's barber, proudly serving Columbus, Ohio, men, kids, short hair, you know, then you list the things, walk-ins, welcome, all that kind of stuff.
13:55So that's in the description. Got it, got it, okay. Then, and this is in that, the checklist I have. A lot of businesses, local businesses, they go to set up their Google business profile, Nick, and they're like, I want to serve everybody. So they put their service areas, the United States of America. Okay. Huge mistake. Huge mistake. Because when Google decides who to show to somebody on Google Maps and when Apple decides on Apple Maps, the first thing they look at is the geographic location of that phone. So i'm in budapest hungary right now if I get my phone and I search barber near me It's going to show me a couple the closest barbers right here to me and in budapest But if I turn my vpn on and I say i'm in miami And then I open google maps and I ask for a barber It's going to start showing me barbers in miami If you say you're in the united states that puts your business geographic location out in the middle of the Pacific Ocean because it goes clear up past Alaska, down around Hawaii.
15:03And the only people that's going to see your pizza shop, barbershop mechanic is somebody trolling for fish out in the middle of the Pacific Ocean. Not what you're going for. More with Eric in just a moment, including the exact type of posts you should be creating for local businesses. Plus how to scale this thing into a six-figure recurring revenue business with a remote team right after this. A lot of side hustlers suffer from what-if-itis. What if it doesn't work? What if I don't have the skills? What if I pick the wrong path? But one thing 100 % of our amazing guests have in common is they took their shot.
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16:59But closer to home, all Mint Mobile plans come with high-speed data and unlimited talk and text delivered on the nation's largest 5G network. And the best part? Plans start at just$15 per month. Are you ready to say yes to saying no. Join me in making the switch at mintmobile.com slash side hustle. That's mintmobile.com slash side hustle. Upfront payment of$45 required equivalent to$15 per month. Limited time new customer offer for first three months only. Speeds may slow above 35 gigabytes on unlimited plan. Taxes and fees extra. See Mint Mobile for details. All right. So another quick win. Sounds like, okay, narrow down that service area location.
17:41and you kind of draw a perimeter and okay the service area yeah all kinds of ways to do that it you know just the city or a couple towns but i just start with that that one central space and so you do that that's optimizing optimizing the description optimizing the service location you get those things optimized and a lot of people they haven't they business owners they haven't bothered filling in all the little boxes about parking accessibility is it you know veteran owned woman owned you know something like there's all these things and it's because google keeps adding these questions and and information every few months they add a new one and most businesses aren't updating that so you're just going to go through the google business profile and here's the thing, if you're like, oh, I don't know the answer, make a list and send an email to the, say, hey, just wanted to follow up with a couple more questions.
18:39Do you do this, this, and this, and this? They're gonna answer it. You're gonna put it on their Google business profile. Super simple. Yeah. So that's optimizing. You're just gonna do it one time. Then you're gonna create the 12 pieces of content and you're gonna go in once a week and add those. So one day added on Monday, one day added on Tuesday. You want it to seem kind of natural. And then once a week, you're going to add a picture. Those things right there, you're going to start to see their rankings improve. You're going to see increased customer activity. We like to use a tool called Local Falcon.
19:13I think I pay around$29 a month for Local Falcon. It's a super inexpensive tool. You go into Local Falcon, you go to reports, and you find the business. If they've got a Google business profile, Local Falcon is going to find them. And then you said a geographic region. We normally start with like two miles. And then you put in a search term or a couple search terms. Barber, men's haircut, pizza, pizza delivery, pizza pickup, depending on the business. And what Local Falcon does is it goes and it scans the entire area. because I can be a quarter mile to the east of a business and it's in 20th place on Google.
20:00I can go a quarter mile to the right or to the west and it's gonna be in first place. Your position on Google changes street by street. What this does is it creates a heat map and it shows you all of these dots and it puts the right position of where you are. So you're gonna have some areas that are green, some areas that are red, some that are in between in the yellow and orange. Now, some businesses may be all green. This whole, expand out, look for a different search term, expand the radius. Okay. Some businesses, it's all red, except for right where their business is, it's green. And those are the business owners that go, well, we thought we were in first place on Google.
20:42Yeah, you are, if you're searching from your front door, yeah. Yeah, indoor business. but you can either get in a car and drive around town and refresh your search every street, or we just create this geo grid for you. Now, down the road, you can offer this geo grid as a freebie. This is a good way. Once you start getting some clients, as you're getting established, and you start to promote some things, this is a great lead magnet because a lot of business owners see this map and they're like, oh, I want to see that for my business. You don't need to do that starting out. That's kind of a 2.0 kind of strategy.
21:20Right now, you're going to just talk to a couple of businesses, get a couple of people to hire you. You're going to go in and do these things. You're going to create one of those heat maps. Every month, you're going to run the scan again. A local Falcon has this whole list of suggestions after it runs the report, AI generated suggestions that'll tell you a wealth of information of things to do to improve your rank. Do you have an example or two of the type of post that you're posting on behalf of these different businesses to their Google profile? Sure. Give me an industry. Just any industry you want.
21:51We can go with the barbershop example again. Barbershop. Great. So they give you a picture of a kid getting a haircut. You're just going to take that and you're going to say, depending on the type of year, maybe it's another one of our customers in getting ready for the summer, getting a haircut before vacation, back to school seasons, coming up, getting ready to head back to school here in Pittsburgh, talk about, you know, vacation coming up, just whatever you can. Or maybe it's the barber that's cutting their hair, maybe in there five years, you know, hey, here's Tony, been with us for five years, cutting one of our favorite little customers hair again, helping them get ready for vacation.
22:32Okay. But you don't know, you don't always have that insight. So you got to like kind of probe the business owner for what's the occasion. You don't want to just make stuff up. Oh, Tony really just started last month. It's always a little weird. I wouldn't make up anything like that. I wouldn't make anything like that. But here's the thing that can be a little annoying with this. Very few people read these. That's what's annoying. Sure. No, I get it. It's like you need to feed the machine, even though nobody's realistically reading. It's like, but you got to give it some data. You got to give it some stuff to chew on.
23:03Yes. people read reviews and people look at the pictures, but very few people read the post, but Google does. And Google wants to make sure that if it's going to recommend you, somebody's there turning the lights on. Because if Google sends somebody to a closed business, they're going to lose their trust in Google. They may switch to another tool. If Google starts losing eyeballs, Google starts losing advertising. Google will not lose advertising. I mean, that's how they make their money is advertising. So they want to keep the eyeballs. They want to make sure that they're giving you and me, when we look for a business, a business that's open, a business that other people use, a business that keeps their hours up to date, Google will reward you by what these are called signals.
24:04Yeah, yeah, giving positive signals, make it look active, right? It's active and engaged. They're using our tools and helping people in that way. Yes, and right now, again, for those that are listening that are just trying to get started, you're just doing a one-time local SEO boost. So you're doing a minimal viable product here to get results. When you run that first local Falcon scan, you're gonna take a screenshot. Each time you run it, you're gonna take another screenshot and suddenly you're going to get before and afters. You know, had very little green, two months later, all of this green.
24:37They're showing up all over the top of Google, okay? Because then what you can do, you've got these first few seed clients, they've given you the money that's given you the money to invest and hire, you know, into a training and to getting some tools. But now you can go back to them and say, here's the results we got. This is great. here's what it's going to take to keep you at the top of this. You're going to need to keep posting once a week and you can do this. And we got to get into eventually what there's these things called directories. There's some great tools that help with this. Mods local is one.
25:16Yext is another. These are tools a business owner can go and pay for themselves to do it. And the business starts getting added to directories. Directories are websites that link to businesses. So this is how you get those backlinks. They're still gold, even in local SEO. This is still a big thing. This was NAP listing, name, address, phone number listings, like all across the internet, all pointing back to your home base, your website. Exactly. And some of these directories now power voice search. So it's important to have these directories up to date, because Google looks for consistency of NAP, name, address, phone number.
25:59If you're listed on 20 websites, but sometimes the name is spelled out one thing, sometimes it's this, sometimes that the address is a little bit, sometimes the phone number is different, because you got a new phone number, something like that. That's a signal to Google, like, do they have their act together? Can they really be trusted? but this is an advanced and this is we don't we don't touch directories for a local seo boost i don't have to okay but for our monthly recurring where we go and we say hey listen we can manage this for you and we can write content we need to have a strategy session once a quarter where i come in and i interview you about your bar how long have they been here how long have they been like this is where you get into the nitty gritty and we do a quarterly strategy session and we have you got any specials coming up next three months anything you want to put like you have a seasonality to your business in the next three months is where somebody like oh back to school is big for us valentine's day is big okay great so then you create that content calendar and at this point you'll get a tool where like now you're going to create the content and post it so it's automated and done for three months, things like that.
27:08Or better yet, how I do it is I now have a team that does this. I've got an amazing person on my team from El Salvador. She's a rock star. And this is all she does for us. She only does local SEO content. She creates it. She meets with the clients once a quarter, does a strategy session, maps out their content. She can do two of these a day. And we typically charge around$750 a month for the ongoing monthly recurring revenue. But again, I grew into that. So this is local SEO. It's not going away. But that's no, that's like really, really cool to see what is potentially possible down the road with a trained up team member who is taking half a day to service this customer that you're charging$750 a month for, you imagine the margins on that are quite healthy.
28:05Yes. Even if you hired somebody in the States, I have one person on my team in the States, but the rest of my team are remote. We're an entire remote. I'm remote. Yeah, yeah, yeah. So my team is remote. Yeah. And we just, that's how we operate because we are able to keep in very high margins. We're able to keep our costs very competitive that way. And it's fun to be able to travel around the world and meet your staff. Do you worry, you know, this is the Bezos line of, you know, your margin is my opportunity. Do you see clients getting poached from under you from other competing services? It was just like the number of small businesses is so vast, so massive.
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28:43That's like, well, even if we lose a client, it's fine. We'll go find somebody else. Like it's, you're trying to play this game of churn versus retention and margins versus like, well, wait a minute. How much does this really cost them to fulfill? Yeah. If you show up every month with a report that's showing results, hey, we got you these results. That's you. Most business owners, that's the number one complaint I get when we get a new customer. We were spending all this money. I never knew if it was working. Got it. You know, I didn't know where the results were because in the agency world, we're known for just sending a report, expecting our clients to read it.
29:22They don't have time for that. we show up proactively hey we just looked you're at it and we just tell people we might call a client and say hey we just ran your report and you know on average we've dropped three positions and we use that we use we not you not you know it's it's we're in this together hey we dropped three points and so we looked and here's what we'd like to do we'd like to do this and this over the next six weeks and they're just like hey man you thank you've got our back whatever you need to do. You build trust. You build trust. And for us then, how this led to then the, I had no intentions to own an agency.
30:02I was pastoring a church and my wife and I decided to adopt a sibling group from Bulgaria. We had two biological children and we just felt like the next thing we were being called to do was adopt. And I had to come up with an extra$50 ,000 because we wanted to adopt debt free. I didn't know how I was going to come up with$50 ,000 dollars. So I had to come up with a side hustle. And I knew how to build websites. And so I started building websites. And that kind of got a little bit of traction. And I got a couple dozen clients. And then I learned about this local SEO. And I just went back and I upsold my very first client to do it.
30:44I was like, Hey, I'm testing this thing. And you know, da da da. And they're like, Yeah, okay sure and i was like at 1300 and they're like yeah sure let's do it i'm like great and then i went to some businesses i didn't even know i did the same thing and i did that and then i started then i worked through my network my local business network onboarded all the low-hanging fruit and then we started to learn how to do another service and so i just went back through and i said hey we're now doing reviews as a certain we can help you get more five-star reviews from your satisfied customers oh yeah eric let's do that yeah i was gonna i was gonna ask if the reviews were part of this like ongoing monthly package review reputation management collecting reviews reputation management yes it is now it is now absolutely but it is really its own separate kind of monster if you will and that's okay so we package it as a separate service yeah because i can either sell somebody reputation management or i can sell them a local seo boost we always start with the boost.
31:44And then I can come back and say, hey, we can add this. We're constantly trying to figure out how can we increase wallet share? You know, how do I increase that monthly recurring revenue per customer? When I first started out, my average monthly recurring revenue per customer was$49 a month. Okay, yeah, you come a long ways. Yes, we're now more like$490 average per customer per month with a whole lot more customers. Now, Some of our customers are$2 ,000 a month. Some of our customers are still$99 a month. But, you know, it averages out across the board about$495 a month. More with Eric in just a moment, including why accessibility compliance could be the next big service opportunity, plus his fastest path to$25 ,000 a month in recurring revenue coming up right after this.
32:34There are less than 100 days left in 2025, which means less than 100 days left to hit those goals that you set or to refocus your energy on what really matters. If you've got some catching up to do and maybe you've been procrastinating on taking that next step, our sponsor Indeed can help you find the best candidates for the role you need to fill and find them fast. In fact, three and a half million employers worldwide already use Indeed to hire great talent fast and it'll be my first stop when I need to make my next hire. Don't struggle to get your job posts seen on other job sites, Indeed's sponsored jobs help you stand out and hire fast.
33:09Plus, with Indeed sponsored jobs, there are no monthly subscriptions, no long-term contracts, and you only pay for results. There's no need to wait any longer. Speed up your hiring right now with Indeed. Side Hustle Show listeners get a$75 sponsored job credit to get your jobs more visibility at indeed.com slash side hustle show. Just go to indeed.com slash side hustle show right now and support our show by saying you heard about Indeed on this podcast. Indeed.com slash side hustle show. Terms and conditions apply. Hiring. Indeed is all you need. One of the tools I personally see make a huge difference for business owners is Quo, formerly OpenPhone.
33:49It's the same great business phone system you've heard me talk about before, just with a new name. When you're running a business, you know that every missed call is a missed opportunity. So Quo, formerly OpenPhone, this is the number one business phone system that streamlines your customer communications. It works through an app on your phone or your computer. So no more using your personal number as your business line. No more carrying two phones around. With Quo, your team can share one phone number and collaborate on customer calls and texts, just like a shared inbox. So anybody can jump in to keep response times fast.
34:19And this is where it gets super cool. You can set up Quo's built-in AI agent in just a few minutes to handle calls after hours, answer customer questions, and capture leads on autopilot. I want to invite you to get started for free. Plus, Side Hustle show listeners get 20 % off your first six months at Quo.com slash Side Hustle. That's Quo.com slash Side Hustle. Look at them getting that three-letter domain. Quo.com slash Side Hustle. And if you've got existing numbers with another service, Quo will port them over at no extra charge. Quo. No missed calls. No missed customers. What's your take on this?
34:59Because I've seen of people advocating this as a potential foot-in-the-door strategy. And it's to say, thanks to these AI website building tools, type in a quick little prompt, spins up this really nice looking website for local business XYZ. You could send that straight to the, hey, look, I noticed your website was maybe looking a little dusty, a little outdated. I made you this new one. You could have it for 200 bucks and it took you all of three minutes to create with AI. And people using that as a potential foot-in-the-door one for Or, okay, I could sell that website as a quick little revenue hit.
35:33But maybe this guy clearly knows what he's doing on the tech side. Maybe I could hire him for this local SEO and potentially this recurring revenue holy grail down the road. I think that's totally doable. You can do that first. There's a whole lot more people doing that. And you're running up against ads for Wix and Squarespace that run during the Super Bowl. That's what you're competing against. And so I have found it's become a little bit harder to sell websites because there's a lot more, well, I think I can just do this tomorrow. You know, business owners move towards the squeaky wheel. They're always going to want more customers.
36:11And they all use Google. A lot of times, I've even had some clients start to tell me like, I can't, Eric, I can't remember the last time I looked at a website if I'm not doing research. And so I'm not saying websites aren't going to always be important, but for a local bit, like when's the last time you went and looked at the barbershop? I'm kind of bald. I don't look at a lot of barbershop. That's a funny example for two bald guys to use in here. Maybe barbershop's not the right one. But for a barbershop, even a landscape or something like that, I'm not going to go look. I might go look at a dentist website, but I don't know.
36:48Sure, absolutely. I would rather help somebody because it's hard to qualify the win of a website. Like, hey, I got your new website up. Now, if they're vain, they're going to, oh, look at me. I got my nice new website. They're going to like that. But if you can show up and say, this is why I like reputation management is actually another foot in the door offer. Because I can show up four weeks after we launch and I can read you three five star reviews. Hey, Nick, let me let me show you what this customer said about you. They said you're the best and you're great. You know, and then this customer said this and and you're able to give them that feedback.
37:27Then you can say, I was looking at your website. now that we're getting more reviews your website needs a little bit of work they're going to trust you and say oh yeah that let's let's redo it yeah it's easier in my opinion to go that way than to start with the website and that's been my experience all right that's fair no i was just curious to get your take on that as somebody who's in in the space all right what else do we need to know so we've kind of covered we're going to start with this local seo boost we can hopefully transition into an ongoing monthly maintenance package. We could layer on reputation management, collecting reviews, and there's software tools to help you do really all of this stuff and hopefully make it a little more automated and potentially sell websites down the road.
38:09Like, you know, getting your foot in the door and hopefully, you know, business owners know other business owners, right? So the word of mouth starts to spread. Do you want anything else proactive on the marketing side to try and build up that client base? Yes. Accessibility. Accessibility is both a social justice issue as well as a good for business. And every business, unless it is a religious organization or private club, every business has to legally meet the standards and requirements of the Americans with Disabilities Act. And just this last week, the European Union's new accessibility laws rolled out.
38:53So this is becoming very, very universal. 20 to 25 % of people that use the internet have some type of barrier. Could be a disability, could be slow internet. It could be they use a SIM card with limited data so they have images turned off. If you can design a website or social media content that is super easy to read or you make sure you use what's called the alt text, you're opening up a business to about 20 to 25 % more customers. So accessibility is huge. It's never going to go away. And that's the other problem. With all these places that are spinning up webs, none of them yet are spinning up websites that meet accessibility.
39:37so you can spin up a website for a foot in the door offer but you've just put a legal target on them and not only that you're not being a good neighbor to people with disabilities so that's how we talk about it with our agency like we want to help you be a good neighbor accessibility is a whole nother new fascinating world but i don't think i would try to get into it as a side hustle okay so this is another add-on service like hey by the way did you know all websites or you know I think it's all businesses over a certain size. Like their website has to be ADA compliant, according to the, like yours is not, but we can help get it there.
40:15And here's what it's going to take. Yeah. So the confusion that comes in on the size of business is there are a couple different articles of the Americans with Disabilities Act. The part of the article that deals with the physical and employment accessibility, making accommodations for that, but specifically to the physical property depends upon the size of your business. There are zero exceptions for your web content. It does not matter how many employees, it doesn't matter your revenue. If you're selling$3 ,000 a month and you're a business, your web content technically has to be accessible.
40:58Now, there's no enforcement unless somebody chooses to bring a lawsuit. But last year, this changed. The Department of Justice came out with some new regulations last April that said if you receive any money from the government through a grant, maybe you're a doctor's office and you accept Medicaid or Medicare, maybe you're the local garbage company and you have a contract with the state to, I'm sorry, the city to provide garbage pickup within the city. If you get any federal or state money or local money and exchange, you're providing a service to continue to be eligible after April next year, you must have your website compliant.
41:47And we're starting to get clients that are coming to us saying, Eric, we're filling out our application for our state funding for next year. And they're asking for a website compliance certificate. So that is happening in a very specific industry. So that's a little bit different. But here's the beautiful thing about it. I tell people this all the time. Real estate agents don't build the houses they sell. Nick, I have no clue how to go in and set up what's called ARIA tags on a website. I don't know how to do it. I don't even know what that is. Yeah. But my developers do, and they do it every day.
42:20And so I've never ran a Google ad. I've never logged into the google business platform area whatever I forget I mean it's struggling but you can't think of what it's called right now but uh the google ads platform I've never I've never done it I don't have no idea but we run google ads every day for for customer eventually from a side hustle team building becomes key to it and again if my son was wanting to start a business this would be something I would try to get him to do from the very beginning is to find somebody that can do fulfillment and then go out and sell it and then pay that person to do the fulfillment.
43:00Got it. Is there a sweet spot in terms of metro area size or is there markets that are just like, this is too competitive? I wouldn't trust myself to sell a one-time SEO boost because I don't think we can move the needle here. No, because even in a very competitive market, there are plenty of businesses that those other brands are not even going to give the time of day to. They're going to judge them based upon their location or the condition of the business or something like that. And they're looking for mass. They're marketing broad strokes, running ads, cold calling, cold, I can't stand cold calling, cold emailing.
43:35So they're getting bombarded with cold emails, cold calls. In my experience, Nick, and I don't know what your thoughts are on this or what you've seen. in my experience, the fastest way to$25 ,000 a month in recurring revenue is local networking. And sometimes we go into new markets and by geographic markets. I just recently hired somebody in Kent, Ohio, and we're following our process in Kent. It's a US-based employee. We needed a new person. The last person was leaving. I found somebody in Kent. It's always good for me to have somebody in the US. And we just started the same thing. Signed up.
44:14This person started going to all the local networking events. We found a local business association and went to them and said, hey, we'd like to host a podcast for you. You're the producer of it. It's under your branding. We'll interview your members and it becomes a member benefit for you to give to your members for free and help you recruit more members. This is the fourth or fifth local area a business podcast we've done. And they're like, they love it. And so we just, Katie started going around and interviewing all of Main Street Kent. That's the business, that's the business association. She just started interviewing all of their businesses.
44:51And at the end of it, she's just like, she's built a relationship. And she says, Hey, can I add you? I actually am with in transit studios. Can I add you to our weekly email newsletter? And they're always like, Oh yeah, that would be great. We'd love to get that. And we've signed on all kinds of clients that way. So over and over and over again, it's hard to be, I'm not saying the chamber of commerce or BNI, those are great and they have their places, but I'm talking about going to the local community business association and getting in there and then finding some of the strategic partnerships.
45:23When I was in Oceanview, Virginia, one of my best strategic partnerships was a commercial real estate agent because Because Duncan knew every single time a new business was coming into town. And he was able to make referrals for me over and over and over again. First, you know, hey, so-and-so starting this business. Hey, did you hear so-and-so is going to try to open up ice cream shop? Oh, no, I hadn't heard that. You know, I'd reach out and build. Hey, I heard you're going to start an ice cream shop. You know, how can I help and stuff like that? So it's hard to beat that there's no money hiding behind your computer.
46:01especially starting out in the side hustle with a local business. It's just hard to be getting out there, hitting the pavement and meeting people, having a face-to-face conversation and getting those first few clients in. Like you said, they start talking to others. You get a couple case studies. Now you can start to branch out. Now you can start to grow. And it's just, to me, the fastest way to$25 ,000 a month in recurring revenue is local networking. All right. That's fantastic. You heard it here first. The digital nomad life comes second. What comes first is this boots on the ground, local effort.
46:36There's no money hiding behind your computer. I love that line. Eric, you've got the agency. What's next for you? You got the family, you got the travels. What's got you excited these days? We are trying to figure out where in the world we're going to live. We need to settle down as our children are turning 18. We have another one that will be 18 next year. It's time for them to start transitioning to young adult life. And literally the world is open. Like in three and a half years, we've lived in over 20 countries. And we've just learned that we love all the places. And so what's exciting for us is trying to figure out that.
47:12Give me like your top three. Like where are your favorite spots? Oh my goodness. Our favorite spot. So London would be a great to live in. We really love Buenos Aires, Argentina. Argentina's fantastic. We really like that. And let's see a third one, Istanbul, Turkey. We wouldn't settle there, but if you're looking for some place to visit, check out Istanbul, Turkey. It's a great city. Very good. I've been fortunate enough to have visited all three of those. So I will all vouch for those. All very cool places. So. Okay, there you go. This has been awesome. I've got a ton of notes. I know people will hopefully take a lot of action based on this episode and go sell some of this service on their own.
47:51If you would like to grab Eric's local SEO side hustle checklist, I would encourage you to do that. It's at ericdingler.com slash side hustle with all the details that we talked about in this episode. That's Eric with a C ericdingler.com slash side hustle for that local SEO side hustle checklist. Let's wrap this up with your number one tip for side hustle nation. Real estate agents don't build the houses they sell. So don't fall into the trap that you have to be the one doing it. There are some side hustles where it makes sense and things like that. But if your long term kind of desire is to start a side hustle to escape the nine to five with it, then figure out how to be a leader.
48:34If I was starting over, the two things I would study starting over, and I'm talking like I'm 50, if I was going back to my 20s, the two things I would study to start over is leadership and list building. Okay. Well, you heard it here first. Leadership and list building. Real estate agents don't build the houses they sell. This is my interpretation is like, don't find yourself getting stuck in fulfillment, right? You don't want to be the technician doing the work all day, every day. You want to be building client relationships. You want to be leading the team rather than kind of getting stuck in the freelancer's trap of selling your skills, right?
49:07You don't even need to know necessarily how to do this. You just need to be able to play matchmaker with the people who need the service and the people who know how to get it done. That's absolutely right. And I do, I have a 90 day accelerator. I do every quarter where I take a group of people through the process of gearing up to hire on board and lead a remote team. And so if that's something somebody be interested in, you know, go ericdingler.com forward slash side hustle. They'll download that. They'll be able to reach me from there and be more than happy to help somebody navigate hiring a remote team.
49:40very cool. Go check it out, ericdingler.com slash side hustle. My other note that I have here is, you know, you want recurring revenue, you got to solve a recurring problem, businesses needing to increase their customer activity, like Eric said, hey, that's a recurring problem. It's never going to go away, right? So sell that result. And if you want recurring revenue, you got to keep selling it, give those follow up reports, hey, before and after, here's what we did, here's what we're able to get done, here's where we want to go next. So really cool stuff. Again, ericdingler.com. The side hustle show, as you may or may not know, just had its 12th birthday.
50:12And whether it's your first time listening, or you've been here since the beginning, I appreciate you spending some time with us in your earbuds today. If you're newer to the show, and you want to go a little bit deeper, hey, what else you got here? It's been around for this long. You can actually get a personalized playlist at hustle.show. All you have to do is answer a few short multiple choice questions. And it's going to recommend 8 to 10 of our greatest hits to start with based on your answers totally free. Hustle that show for that personalized playlist. Big thanks to Eric for sharing his insight.
50:41And can I shout out our sponsors for helping make this content free for everyone? Sidehustlenation.com slash deals is where to go for all the latest offers from our sponsors in one place. Thank you for supporting the advertisers that support the show. That's it for me. Thank you so much for tuning in. If you're finding value in the show, the greatest compliment is to share with a friend. Fire off that text message. I know you got at least one friend who can take Eric's model and run with it. Until next time, let's go out there and make something happen and I'll catch you in the next edition of the Side Hustle Show.
51:09Hustle on.
From the publisher
What if you could help local businesses get more customers while building a six-figure recurring revenue business from anywhere in the world?
Eric Dingler from EricDingler.com runs a successful digital agency, In Transit Studios, while traveling with his family across 20+ countries. But if he was starting over today, he'd focus on one simple service: local SEO.
While traditional SEO gets eaten alive by AI and Reddit, local search remains a goldmine. When someone searches "barber near me" or "pizza delivery," Google still shows real local businesses — not AI-generated answers.
Tune in to Episode 684 of the Side Hustle Show to learn:
Why 75% of local businesses haven't even claimed their Google Business Profile
How to sell a $500 "SEO boost" before you know how to deliver it
The path from one-time service to $750/month recurring revenue clients
Full Show Notes: $500 Per Client Per Month: Why Local SEO Should Be Your Next Side Hustle
New to the Show? Get your personalized money-making playlist here!
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