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Podcast Episode Summary: The Side Hustle Show - Episode 719: $1,000 per Postcard: The Every Door Direct Mail Side Hustle
Episode Overview In this episode, hosted by Nick Loper, Rachel and Dalton from Big Sky Automation discuss their successful model of utilizing Every Door Direct Mail (EDDM) postcards as a side hustle. The episode dives into how they turned local mailings into profitable advertisements for other businesses, creating a scalable and repeatable business model.
Key Concepts
EDDM Postcard Business Model
- What is EDDM?
- A USPS service allowing businesses to send postcards to every mailbox on a mail route for approximately $0.25 per postcard.
- Core Strategy
- Advertise multiple local businesses on a single oversized postcard.
- Spread out the mailing costs, making it affordable for each participating business and allowing them to benefit from shared advertising.
Steps to Implement the Model
- Narrow Target Audience
- Initially targeted larger areas with high costs; shifted to specific communities to make it more affordable.
- Focus on mailing to neighborhoods with local business interest.
- Cost Structure
- Each mailing can consist of around 2,500 homes, with an estimated total cost of $1,300 (including printing, postage, and fulfillment).
- Businesses can participate for as low as $150, making it an attractive option for local companies.
- Sales Strategies
- Use Facebook Messenger and emails for outreach to avoid cold calling and to provide less invasive engagement.
- Highlight low costs and exclusivity (no competing businesses on the same postcard) to appeal to local business owners.
- Retention and Growth
- Emphasize the importance of repeated exposure rather than immediate sales.
- High retention rates of 60-70% from businesses that understand the indirect advertising model and value ongoing touchpoints.
Challenges Encountered
- Initial Missteps
- Early on, not setting clear expectations regarding results led to misunderstandings with clients about the effectiveness of EDDM.
- Importance of educating clients that indirect advertising takes time to yield results.
- Operational Issues
- Navigating the printing and fulfillment process required finding reliable partners.
- Ensuring compliance with USPS requirements for EDDM mailings was crucial.
Future Prospects
- Expansion Plans
- Development of a new advertising model called "Community Board," which involves creating a physical advertisement board located in local businesses for ongoing exposure.
- Community Building
- Fostering relationship networks among local business owners can create value and establish trust.
- Offering additional services like agency work (web design, reputation management) becomes more accessible after initial marketing efforts.
Key Takeaways
- Get Started Now
- Both Rachel and Dalton encourage aspiring entrepreneurs to not hesitate but to start their side hustles immediately for freedom and flexibility in life.
- Consistency is Key
- Regular outreach and maintaining discipline in advertising efforts lead to sustained success.
- Educate Clients
- Clear communication about what to expect from indirect advertising helps cultivate long-term relationships with clients.
Sponsors
- Indeed: Hiring solutions with a $75 job credit.
- Quo (formerly OpenPhone): Business phone system with a discount offer.
- Shopify: E-commerce platform with a promotional offer.
Resources
- Free Mini Course: CommunityCardPlaybook.com for those interested in learning about the EDDM postcard model.
Conclusion This episode of The Side Hustle Show provides practical insights into using Every Door Direct Mail as a side hustle and illustrates the benefits of shared advertising. Rachel and Dalton's experience highlights the potential of community-focused marketing and the importance of setting realistic expectations with clients.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Concept of Every Door Direct Mail
0:45 to 2:16
Discussion on how the Every Door Direct Mail service operates and its benefits.
“Here, I'll show you what ours looks like here.”
Targeting and Affordability
2:16 to 5:07
Rachel and Dalton explain how to target specific neighborhoods for better results.
“And we have people hopping on for multiple mailings and it's no longer unaffordable.”
Understanding Business Owner Mindset
5:07 to 10:12
Insights into how business owners perceive indirect advertising and the importance of branding.
“It's just about getting your name out there.”
Strategies for Reaching Businesses
10:12 to 13:56
Rachel discusses effective strategies to reach out to potential business clients.
“They're like, wait a minute, how does this work?”
Understanding Every Door Direct Mail
16:32 to 18:02
Explore the process of using Every Door Direct Mail for targeted marketing.
“Like that could be kind of the next hurdle of like, how do I make something that looks decent or even stands out here?”
Designing Effective Postcards
18:04 to 21:36
Learn how to design effective postcards that capture attention.
“but the simpler that you can make it, the better.”
Revenue and Fulfillment Strategies
21:37 to 24:00
Examine pricing and fulfillment strategies for postcard mailings.
“So if you charge more for the spaces, then you keep more.”
Building Client Relationships through Direct Mail
24:04 to 27:38
Understand how to leverage direct mail for building client trust and upselling.
“you could go to the next town over and the next town over and it's a completely different set of local businesses.”
Proactive Business Engagement
27:39 to 28:00
Learn how to engage with businesses regarding their online presence and reputation.
“the postcard thing, almost like a house hacking type of deal.”
Optimizing Digital Presence for Success
28:00 to 31:16
Learn how businesses can enhance their online reputation and visibility.
“it's time to re-up and say like, hey, do you want to do the next month?”
Show all 16 chapters
Learning from Mistakes in Direct Mail
33:26 to 36:38
Understand the importance of setting realistic expectations in advertising.
“What's been your biggest mistake if you had to start over, you would do differently?”
Building Community for Local Business Growth
36:38 to 38:18
Explore strategies for creating a supportive community among local businesses.
“And then as far as other things, I think what Dalton and I have done and what we've also watched people in our community do is grow their own community in your area.”
Innovative Shared Advertising Strategies
38:18 to 41:50
Learn about new ways to implement shared advertising for better reach.
“You got communitycardplaybook.com helping people get started with this business.”
Taking Action and Starting Your Side Hustle
41:50 to 42:00
Get inspired to begin your side hustle journey and create freedom.
“Check out the free mini course that they've got set up for you.”
Starting Your Side Hustle Today
42:00 to 43:19
The importance of taking immediate action towards your side hustle goals.
“If there is something that you're thinking about, either a side hustle that you want to turn into a full-time job or a job, I shouldn't say job, I should say a full-time thing that can replace your job.”
Consistency Over Motivation
43:20 to 44:04
Understanding the significance of consistency and discipline in achieving success.
“You said it earlier too, and this is kind of what I live by is you have to be consistent.”
Transcript
Automatic transcript. May contain errors.0:00A thousand bucks per postcard. This is the Every Door Direct Mail Side Hustle. So here's the play. the postal service lets you get in just about any mailbox for about 25 cents a piece now you could use that to promote your own business or you could do what today's guests do and sell that as a service to other businesses you stack up a bunch of those on the same mailer to spread out the costs and you got yourself a creative extra income stream they've done it 15 18 20 times already so definitely repeatable and they're breaking down how you can do the same in your own area today From BigSkyAutomation.com, Rachel and Dalton, welcome to the Sci-Hustle Show.
0:41Hey, Nick. Thanks for having us on today. We've been doing this for a year or two. How did you come up with the idea? So we had something similar. It was a larger postcard. Here, I'll show you what ours looks like here. It's on a 6.5x12 postcard. When we initially started doing this, we were actually doing a 9x12 postcard, which is just a little bit bigger. But the play on that one was that it goes to 10 ,000 homes at a time. And when you're doing that, the cost range for the participating businesses is around$600 per mailing. So we did a couple of those cards. We quickly realized that that price point was not going to go over well for the participating businesses.
1:20If you think about it, you want to do multiple of these at least one a month, if not two a month, like we currently do. And that was just not really affordable for the businesses participating. So we said to ourselves, We're actually driving to the Oregon coast on a vacation and we were having a serious conversation of how do we keep doing this, but make it affordable. So we actually decided to scale down on the number of homes and focus on specific communities within our area. So we're in Missoula, Montana. So we narrowed it down to popular neighborhoods that businesses like to target already for their marketing.
1:56And we mailed just to those. So they work out actually pretty perfectly to be about 2 ,500 homes each. And we mailed to two neighborhoods per month in our area. So bringing it down to that 2 ,500 mailing range brought the cost down for the participating businesses tremendously. So now we were able to continue doing this on a mass scale where we just continue to do it month by month. And we have people hopping on for multiple mailings and it's no longer unaffordable. for them. Okay. So shrinking the size of the mailing, shrinking the physical size of the thing, in addition to the list, so it makes it more affordable and more highly targeted at the same time becomes an easier yes to get from the business owners.
2:43Did you find like, as you're knocking on doors or calling up different businesses that were like, Oh yeah, we already tried that. Are we done Valpack or like, were other people doing this? It seems like I personally get the promotions for like a single business. But I don't know if I've seen anybody try and send like multiple, I don't know if anybody's packaging up this way in my area, at least. Yeah, so ValPack is a really good example of something similar. But what we do a little bit differently than them is, obviously, it's a postcard with up to 16 businesses on the postcard. ValPAC can be up to 75 businesses.
3:21So it can be a really thick envelope of many, many businesses. And another thing that they do is they allow competitors in the same envelope. So we get up here at our house and one day we pulled it out. We were going through it and there was two roofers back to back. And actually we called one of them and he ended up switching to us because of that. It's a great way to source people who are already investing in direct mail. Correct. Yes. And they already understand the idea of the shared thing. And then when you present this option and you say it's local businesses and no competitors, that is a really, really big selling point for them.
3:57So I think that people are starting to feel like they can get lost in like Money Mailer, ValPack, things like that, because there's so many businesses and you might be right next to your competitor. And then as far as solo mail, that can cost thousands upon thousands, which is money that most small businesses just don't have. From like the ValPack perspective, I got to open the envelope. I got to like leaf through all these things versus having a postcard that's front and center. Yeah. Right. And I'd say businesses, they either get this kind of marketing or they don't. This is a form of indirect advertising where the whole purpose of it is like a billboard.
4:31It's not really to drive responses to basically drive a bunch of brand exposure. So, you know, it's hit or miss on an owner and you might have to educate them in the process. But the fact that you target owners that are already advertising as well, those ones will be a lot more receptive to this idea. Yeah. And when you try to pitch a business owner on indirect advertising when it's not about response and you say it's going to cost you a few grand, they're going to slam the door in your face. But when you tell them that you can get your name out there and get your brand all around town for$150 per mailing, I think they're a little bit more receptive to hearing that.
5:06That maybe it's not about immediate ROI. It's just about getting your name out there. So I think once you explain it and frame it that way, it's greatly appreciated. Then you can start to compete with the big guys in town and end up in people's mailboxes. And direct mail is like one of the few advertising methods that is 100 % localized. Yeah, makes sense. from that standpoint and kind of try not to overpromise the direct response element of it. It's like more like the local real estate agent or another touch point, another I want to be first in mind when somebody thinks of XYZ, if it's pizza or dry cleaning or whatever it is, like just I'm going to get in front of these homes for a relatively low cost per impression to put it on like an online advertising type of terminology.
5:51There starts with like, OK, I got this idea. And what was the what was the size that you mentioned? Six and a half by 12 inches. Okay, six and a half by 12. And you said, I'm going to have up to 16 advertisers. And so from there, is it just a matter of picking up the phone, sending cold email? Like, what have you found effective? Or what types of businesses like to be in this space? I guess opening up the ValPak is a good place to start, like people who are already spending money on mail. Yeah, that's one of our starting points is ValPak. Any local magazine that we get with like a flipbook about advertisements, we always check that out.
6:24And then what we personally do, because we've found that with cold calling, the person that you're trying to get to that's going to be able to make this decision is busy. And nine and a half times out of 10, if you cold call, you're not going to get to the right person. So we kind of just allow the space and the time for them to be able to respond on their own time. And how we do that is Facebook Messenger. So we'll actually message their business page because we know that's typically manned by the owner or a manager, somebody who can make those decisions. And then we'll also send emails. So we do that.
7:00It's a little bit less invasive on their time. And if they're interested, they'll respond and then we call them. So instead of just bombarding with cold calls, we just go ahead and send out some messages. And our response rate is really good, especially on Facebook, because they can easily go check out our page. They can see that we're posting about it. They can see that we're real people. And then, yeah, like I said, we'll get on the phone with them right away when they're interested. And we've gotten comments about how, I'm so glad you called me. I really wasn't sure if this was real. Oh, okay.
7:37Okay, so maybe step one, you have this agency at Big Sky Automation. So you have a business profile page to reach out to people through and it points back to the portfolio and all this stuff. And so barring that, you almost have to set something like that up in advance to have kind of a presence or a home base? No, it's honestly something that you can build as you go. And so we have people in our community that we teach to do the same strategy in their area. and most of them don't have an agency like Dalton and I do. So we teach them to just look professional on your Facebook page. If you're going to be reaching out on Facebook, share digital copies of the cards, get some sample cards, post pictures of them, and then post pictures of you just in your local area.
8:24That way they know they can see you. You took a walk at the local park. You ate at a local restaurant. Just kind of start being this community person. It's not something that you need to start. It's just something that you can build over time. And there's plenty of people that we know that don't even use Facebook because they're old school. They don't really like Facebook. They don't have a Facebook. And those are our emailers, our cold callers. Even some people do door to door. We've seen that work for a lot of people just stopping in and leaving a card behind with your business card and and asking for the owner to give you a call.
9:01So there's multiple strategies that can kind of work for that. What's that initial message say? So mine is, hey, I'm Rachel. I own Big Sky Automation Services. We're sending out a postcard going to 2 ,500 homes in Miller Creek. Spots start at$150. Would you be interested? I have it down because I've done it so much. Copy and paste or you have the text expander shortcuts and off to the races. Yeah. Yeah. So we like to include the price because it's such a low cost that we want them to know we're not asking them to commit hundreds or thousands of dollars. And that has increased our response rate greatly.
9:40So we do include that price. I know that's a little counterintuitive for what you get taught in sales, but for being such a low ticket item, it does work in its favor. Well, I imagine that leads to better responses because it's always like, well, if I have to ask, I probably can't afford it. And then you get this back and forth. People really aren't qualified. And it's like, okay. And you can start to do the math in your head. Well, 150 bucks, 2 ,500 homes. It's like a nickel a piece, six cents a piece to get in front of my target market. Like, yeah, all of a sudden, I'm curious to learn more.
10:11Right, exactly. They're even willing to be like, this might be a scam, but I'll give them a phone. They're like, wait a minute, how does this work? Right. So we don't get the postcards, but we do get this magazine. It seems to be pretty well established because it's been coming for four or five years. And it's not like, you know, Better Homes and Gardens, but it has like a similar sounding name. And it's just a catalog. It's just a brochure of like roofers and home remodelers and cleaning services. And it's just, we'll do your backyard paver project or we'll redo, finish your driveway or something.
10:42It's a similar model where it's like, okay, we're going to cover this mailing cost by spreading the cost out amongst all these different advertising businesses. Yeah, absolutely. So different ways to get it done. Have you found, I mean, the breadth of small businesses, like is it the pizza place? Is it the real estate office? What kind of businesses have you found most responsive? So that could be anywhere. I'm looking at this card in front of us. One of our most consistent customers has been one of the dentists in town. He has been on almost every single mailing and he buys the biggest spot. Okay.
11:17He absolutely loves it. HVAC, that's another really consistent customer of ours. and then we've got like a body contouring salon where they do like the fat freezing. Of course, a restaurant, and we always recommend trying to get a restaurant or a coffee shop because what that does is make the card sticky. So then the people who receive it, they're like, oh, coffee, or oh, there's a coupon for burgers. You want to go there Friday? They put it up on their fridge or they put it in their drawer, and everybody else sits there with it. Yeah. And usually businesses that have high margins, like most home service businesses where they need multiple touch points, like a roofing company, nobody needs a new roof until they need it.
11:57It's not like a buy on demand. But I would say home services definitely are strongest and they understand the indirect advertising piece of it. Yeah, absolutely. Yeah. Thinking of dentists, like a very high lifetime value of a customer. So I could see them being a good candidate. The, you know, higher ticket services or kind of like the roofer, like example, big ticket, you know, once every 30 years expense kind of a thing. Like I got to be top of mind. I got to be the first phone call that they think of. Yes. When, when it comes to that time, similar would be like the plumbing services. And there's a few in our area where it's like, stop freaking, call Beacon.
12:33And Beacon Plumbing is like, you know, the one that comes to mind for the Seattle area. And they would hire Seahawks players to come in their commercials. And it's just, if I have an emergency, like, you know, they're top of mind. So good on them. Right. So that type of stuff definitely makes a lot of sense. And I liked what you said earlier about we're going to have exclusivity on this mailer. Like you're going to be the only roofer that we feature. Because I think for a lot of local stuff, you mentioned the ValPAC, where it's like, I might have two or three other roofers that I'm kind of competing with for attention.
12:59And in that like magazine example, it's like, well, there's every other page is a kitchen remodeling service. It's like, well, how do I differentiate? Right, exactly. And that was basically what sold that roofer. When I called him, he was like, I said, you know, you're back to back with another roofing company. He goes, yeah, I'm kind of sick of seeing that. And I explained to him that ours is category exclusive. And he was like, I didn't even know this was an option. This is great. Yeah, and we've had cases where we'll pitch it to them and then like, maybe they don't want to sign up, but we pitch in the idea that it's exclusivity.
13:31And then they're like, if you get on here, you'll keep somebody else off of your competitor. And they're like, oh, that sounds good to keep my competitor off of there. Yeah, it's almost a scarcity game of like, well, you know, I'd love to offer this to you. But if you don't take it, you know, there's three or four others on my list to call next. Right, exactly. more with rachel and dalton in just a moment including a look into the actual costs to print and mail one of these things plus how they're able to do it without ever touching the postcards january is the season for leveling up not just personally but in your business too make it a resolution this year to simplify and automate the parts of your business that you don't love or aren't core to driving revenue like running payroll or guessing at tax forms our partner Gusto is the online payroll and benefits software built for small businesses like yours.
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16:17Try Quo for free. Plus, get 20 % off your first six months when you go to quo.com slash side hustle. That's q u o.com slash side hustle. Quo, no missed calls, no missed customers. so i'm going to bring up the every door direct mail this is on the usps site so i've targeted a zip code every purple dot i guess is a it's potentially a household which is kind of cool and so you can click on yeah the different areas you want to get to and it'll show you the income in this area it'll show you kind of like the age demographics of this area really kind of interesting stuff that i didn't know existed and so this is pretty high income area and it says okay now you said that targeting total mailers kind of in that 2500 ballpark so i gotta like okay if i you know say i want this area instead okay i'm at 2700 maybe that's close enough and it's gonna say this is the approximate cost for that mailer at 683 so my next step obviously i want to try and fill that up with 10 15 different businesses front and back and like i guess you could define to design it in canva and like actually that probably makes a good question like are you designing it yourself?
17:28Are the people submitting graphics? Like that could be kind of the next hurdle of like, how do I make something that looks decent or even stands out here? Yeah, we do use Canva. And nine times out of 10, the businesses do want us to design it. The roofer that I mentioned, he actually had his team design all of their mailings, which was a huge help. That was awesome. But most of the time, they do want us to design it. So we have a lot of templates that we use and just kind of switch out the information and just make sure that we highlight them, but keep it simple. We don't want to overflood it with too much information.
18:02So I think a lot of people get nervous when you're talking about designing a postcard, but the simpler that you can make it, the better. And there are so many templates inside of Canva that you can go in there and you can search for like roofing and you have a beautiful roofing template they can go off of and just insert their information. And we also have a template where basically it's plug and play a coupon and a logo and a phone number. So you don't even have to have a high creativity. I mean, we've tried to make it as super simple as possible where you don't have to get into graphic design.
18:35So that's something we also teach as well. We try to keep this low tech as possible. Yeah, there you go. Yeah, like tons of really nice looking examples of what you could fill in to your postcard here with the, oh, here's the solar installer. That could be a good one too. Yes. Plug in your business name, your phone number, and you're off to the races there. Yeah. All right. So now we're back over here. Okay, it's going to be estimated 680, call it$700. And if I've sold 15, what do we say, 15 spots at 150 bucks a piece, now I've got$2 ,200-ish in revenue to play with. And so you see that$1 ,500 in margin in the middle there, but there's still like printing costs, fulfillment costs.
19:20So like maybe let's go through the next steps there. Yeah. So the cool thing, this is probably one of my favorite things. So I'll preface this by saying you can handle the mailing portion yourself. We don't because we don't want to deal with 2 ,500 postcards landing on our doorstep. And then we have to organize them for the post office. So our printer will actually handle the EDDM fulfillment. And so what that means is he bundles them. You have to bundle them in bundles of 100. And then you have to have the proper facing slips that explain what routes it's going to, what zip code, everything like that.
19:54And then he will ship them to our local post office. And then from the post office, they just go out immediately onto the carrier truck. So we don't ever touch a postcard unless we've got extras from a mailing. Okay, so finding a local printer that has the capabilities to do the EDDM. Basically, that's the unlock. Like, I don't want to touch it. I'll send you the digital files and maybe get a proof. And then you're like, okay, go, go. You do it. Right. And you don't even have to have a local printer. Our printer is in New York and he gets them into Montana in like two or three days. It's phenomenal.
20:26Oh, okay. I didn't even think about that. Yeah, I guess if it's all digital and then, yeah, send it to the post office. They'll send it out. Yep. Okay. Do they charge per piece or is it like bulk pricing times the 2 ,500 units or how do you typically have that set up? Yeah, it's around$0.07 per card for fulfillment, right? Yeah. Yeah, so I think it works out to be$175 extra for us to have him fulfill. And for us, that makes sense. So we pay him the extra$175, and he handles all of that. We live about 45 minutes from the town that we target, and doing two a month, we don't want to have to drive up there to drop off our postcard.
21:06So it makes sense for us. But yeah, so you bring in about$2 ,400 and then it's around$1 ,300 for full fulfillment. That's print, postage, and his fulfillment for him to bundle and ship. So you're left with about$1 ,100 in profit. Okay. Okay. So the$175 doesn't include the printing costs, but all said printing, postage, and the EDDM printer magic sauce around$1 ,300 in total cost. Correct. Helpful. Okay. Yeah. So if you charge more for the spaces, then you keep more. $150 is a really good spot for our market, but we've seen people charge more. Okay. And so then the question becomes like, I've had my first taste.
21:50Now do I go back to the well with the same advertisers and say, you want to do it again next month? Hey, this was great. Just kind of set them up on a recurring contract. Do you find that's common? Or is it, well, I got to go to the next town over? How have you seen this kind of play out? Yeah. So we have done from May of 2025 to the end of December, we did 20 cards. So in about a seven month span, and that was mailing to the exact same two neighborhoods every single month since May. And we have about a 60 to 70 % retention rate. And it's because we set the expectations up front of this works best when you have multiple touches.
22:35So we've actually gotten to the point now where we're only selling like packs of these postcards. so we sell them from three to six months where they pay up front and they're on the postcard and it's just kind of maybe switching out a few ads so when we were first getting started in order to build the trust and to build our confidence and make sure that this was going to work obviously we were doing one mailer and at that point we would go back to all of the same people that were on the previous postcard and again we were seeing that 60 retention rate where they all wanted to hop on the next postcard because it was so affordable.
23:14Yeah. Recognizing, look, this is a game of repetition and awareness versus direct response. And because, well, what's another six cents? I'll get to another house. Right. Exactly. Okay. But now pre-selling people on kind of longer term, okay, we'll space it out every two weeks or we'll space it out every month. And imagine not necessarily billing upfront, but kind of pre-booking a lot of those slots. Yeah. So we're actually doing it where they do pay us up front. And we've seen other people put it more of like a subscription model where they have like a six month contract, but they can pay monthly.
23:47So they can't back out after month three. They're locked in for the six months. But the way that we're doing it, we are just charging up front. So if they want six months, they pay for six months in advance. Oh, okay. And then expanding to different neighborhoods, different geos. I mean, because it's so targeted, it could be just on the map that I pulled up as like, you could go to the next town over and the next town over and it's a completely different set of local businesses. Yeah, absolutely. We've done a couple cards in Bozeman, Montana, which is about four hours from us. And we never even went to Bozeman to sell these postcard spots.
24:24We were messaging them on Facebook, sending emails, and then getting on a call if they wanted to talk to us. So, we've done it up to four hours away from where we live. So, it's absolutely possible, especially Montana is a little different than, say, Seattle. So, Bozeman is four hours, and that's the next big town from us. So, you have to go four hours. Other people could probably go 30 minutes in the other direction and see a whole new set of businesses and homes to mail to. So the opportunities are really endless when it comes to this. Yeah, that's really funny about Montana. Oh, it's only four hours away, but it's like, hey, that's like, you know, a typical morning drive, you know?
25:08Right, exactly. Okay, so expanding geographically, and then really the repeat business. But what is kind of interesting is it's almost this foot in the door, like build trust, drive value. In the case of your agency and getting more customers be like, well, this was cool. What else do you have to offer? And it's like looking at big sky automation, you know, the typical suite of services with reputation management and web design and all this stuff, you know, marketing, done for you marketing. Have you found that like, okay, now because we've built this upfront level of trust and now people are kind of warm leads coming in?
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25:47Yes, that's exactly right. And that's, that's what we call it is our foot in the door offer. This is actually something that we installed into our business after the fact. Like we didn't start our business with this. We do brand reputation management, website builds, a few other things. And we were just finding it really hard to build such a relationship for those higher ticket items. Maybe it's like monthly recurring or a large upfront cost, especially for website builds. And it was just really hard to build that relationship off of a cold lead or somebody that you just met. So everybody believes in direct mail, but not everybody can afford it.
26:24So this is a really good thing to put at the forefront of our services. And you almost come in as just like, I wouldn't say hero, but I think you know what I'm trying to say. Like you offer such a really high value thing for such a low cost and they appreciate it. You build a really good relationship with them. You work closely with them on their ad design. You talk with them. And then it does lead to those conversations of what else do you do? And we've seen people use this to sell print services, to sell agency services like we do. Some people just use it as a side hustle over some extra money.
27:01But it works so good. I mean, each postcard has 16 businesses. That could be up to 16 new leads that we're bringing in, that we're building relationships with. Well, if you think about the card, it's got two lead generation strategies. And the first one is getting people on the card and selling them other advertising. or you put yourself on the card, maybe your B2C, and now you've got lead generation to consumers as well that you're funding from other sponsorships. So, that's what's really cool about the card. Yeah, we have a client who owns a brewery, and he uses it as a way to advertise his business for free.
27:35So, it can work in that regard too. Yeah. Oh, a student of yours doing the postcard thing, almost like a house hacking type of deal. Yeah. Yeah. Live in one corner of the postcard and rent out the rest. Exactly. Okay, shoot. Now I'm like, well, hey, yeah, I could promote the podcast to all these households. Have a little corner, subsidize it. That's, yeah, that's a really interesting one. Yeah. Like, you know, you're going back to when it's time to re-up and say like, hey, do you want to do the next month? By the way, you know, we noticed your website is looking a little dated. Like, are you driving that proactively?
28:09Or is it the customers, the businesses are kind of raising their hands being like, hey, I was checking out your website and you know maybe it's time to do a little refresh on some of our branding or something like that yeah yeah whether we bring it up or they bring it up i think it kind of just like sparks their their thought process of well these people are probably going to be looking me up i should have a better presence yeah usually there's there's two issues that we really push on when we're talking to business owners and we always run reports and the first one is are they respond into Google reviews and then how quickly are they responding?
28:44That's for reputation management, but Google is going to favor its features first. So like it's going to do sponsored ads and then it's going to do the map pack with Google business profiles. And then the more active you are on your Google business profile, the more and better you're going to rank. Obviously, if you've got more reviews, you're going to rank better as well. But the response time and responding to reviews actually has a higher impact on Google business profiles in your ranking system. When we run a report, we can tell if they're 30 days, whether a response time is seven days. And that's one of the pain points we'll talk about with them and how we can plug in AI to actually respond to their Google reviews for them.
29:17And then for their website, a big thing that we target is page speed. And a lot of people have a good desktop, but their mobile version, maybe heavy content, maybe heavy pictures, maybe heavy JavaScript. But those are the pain points that we really drum up in a conversation and start get the ball rolling on where to proceed. Yeah, it all plays together. Even if the postcard is that billboard, to use your example, it's that awareness, you know, but if it does lead to people Googling for roofers, and they say, Oh, yeah, yeah, yeah, that was the company I know I've heard of them before, right? But making sure the digital presence matches the expectations that you set and really putting your best foot forward in terms of your reputation and the reviews and the portfolio that you're showing to prospective customers.
30:01It all multi-channel, omni-channel, whatever they call it these days in marketing. It really is a thing. We've had a guest on who was like, if you can play the digital game well, yes, of course, show up, do the best service possible. But like you win the game when somebody Googles you or you win the game by showing up at the top of the results with a great presence and all these five star reviews and a good looking website that's mobile responsive. And you pick up the phone when they call and like you play that game well and then you do the thing. Like the thing is probably not rocket science, right?
30:34and kind of guiding some of the businesses who are being proactive about that and kind of, in your case, proven that they want to invest in their presence, in their marketing, and kind of being a trusted helping hand along the way. Yeah, that's kind of how we built and structured our funnel and what we teach. So the cards are meant to reach a cold audience and then build and drive traffic to Google. And then your Google business profile will actually drive traffic to your website. So the three go hand in hand for how you're actually going to own the digital presence. But people have to know about you first.
31:06Totally. More with Rachel and Dalton in just a moment, including their biggest mistake in offering this service and the next shared advertising opportunity they're excited about coming up right after this. 2026 is going to be your year. I can feel it. With our partner Shopify, 2026 is when you finally make it happen. Time to go from ideas and inspiration to action and results. Shopify gives you everything you need to sell online and in person. In fact, millions of entrepreneurs have already made the leap from household names to dozens of side hustle show guests. You've heard their stories. Now it's time to write your own.
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32:17That's shopify.com slash side hustle. And here you're first, this new year with Shopify by your side. If one of your new year's resolutions is to spend less time working in your business and more time working on it, it's time to get out of the weeds and bring on some help. For that, millions of businesses trust our partner Indeed. Don't struggle to get your job posts seen on other job sites. Indeed's sponsored jobs help you stand out and hire fast. Plus, you'll get an average of 45 % more applications than non-sponsored jobs. With Indeed, there are no monthly subscriptions, no long-term contracts, and you only pay for results.
32:54That's why for my next hire, I'm using Indeed. There's no need to wait any longer. Speed up your hiring right now with Indeed. Side Hustle Show listeners get a$75 sponsored job credit to get your jobs more visibility at Indeed.com slash Side Hustle Show. Just go to Indeed.com slash Side Hustle Show right now and support our show by saying you heard about Indeed on this podcast. Indeed.com slash side hustle show. Terms and conditions apply. Hiring Indeed is all you need. What's been your biggest mistake if you had to start over, you would do differently? Setting expectations with the advertisers.
33:32Would you agree? Yeah, 100%. Yeah. So when you're first getting started, you're really excited to make the sale and get a postcard done. So somebody asks about results and you want to just look up direct mail response rates and it's going to tell you a 1 % response rate is common for a successful campaign. But what Google and ChatGPT don't tell you is that that's for a direct response campaign, not for an indirect campaign. So we did make the mistake of on our first couple of cards, just kind of generalizing the results that they might see instead of thinking about the fact that it's going to take multiple touches for a lot of these businesses to see results.
34:13They can't spend $150 on one postcard and land a$4 ,000 job. If you do, I mean, that's wonderful. Right place, right time. It does happen. It does happen. We've seen it. But setting those clear expectations up front is what really made our retention rate hold strong and grow because they're not expecting their door to be knocked down by customers on one mailing. That's completely unrealistic. So I think just setting that up front so that they will continue to come back and understand the model properly. That was our biggest learning lesson with this. Well, what's cool about it is you don't have any upfront costs.
34:51Like you don't have any printing costs until you've sold the thing. It's almost like a drop shipping type of thing where I want to collect the money up front and then I'm going to go deliver the goods. And unlike drop shipping is like, well, there's a recurring element to it or there can be, or there can be 60, 70 % retention if I've done it right. Exactly. That's exactly right. We've heard a lot of people compare it to dropshipping. Yeah, not in a bad way. Dropshipping has certain connotations too. No, not at all. I didn't take it that way. Any surprises that you've seen from either yourself, your advertisers or your students who are now kind of doing the same model?
35:26Surprises, I would say like the biggest surprise that we ran into was we thought we had a printer secured on our first card. And then so this right here is called the Indicia. And that is what has to be on there per EDDM requirements. It's like it takes the place of the stamp. And that's how the post office knows that it just goes to every door on the route. So we had our card laid out and done. Every advertiser paid and we went to go place the order. And the specific printer that we had chosen, they did not tell us that they have like a template for their Indicia. So the way that was going to land, it was going to be like right here over the top of a couple of ads.
36:05Covering up a couple of your clients. Yes. So we scrambled and that's how we ended up with our current printer. Found him through the grapevine and it was actually the best accident that could have happened to us because his customer service and his prices are just off the charts. He is phenomenal. So it was a great mistake. It was a great surprise to have to come across. Yeah, that's one of the wild cards. Make sure that you're following the guidelines and the templates there to make sure your thing is printable and deliverable and everything is still visible on the postcard. Exactly. And then as far as other things, I think what Dalton and I have done and what we've also watched people in our community do is grow their own community in your area.
36:52So for example, one of our members, he's actually in Ireland and he does this. And what he did was set up a WhatsApp chat of business owners in his area. He's got over 100 business owners in that WhatsApp chat. And he's basically just providing value to them and giving them a place where they can all have a conversation, share things with each other. and then in return he becomes the trusted printer he owns a print shop over there so he becomes the trusted printer he has all these people that know like and trust him and that's kind of what we we've built in our area too just a place where everybody can come hang out but you're the leader you organize it and people trust you people like you and they know what you do not that it was a surprise but i think once you see it start to unfold and see how much that that can grow your business and generate revenue and profit for you.
37:47I think it is a little bit of a surprise, even though you're told over and over that that's the key. Right. So, you know, what's the shortcut? Well, you know, showing up every day and providing value. But this is kind of a cool example of building that local community, kind of like an online chamber of commerce type of thing, where you're the connection hub between all these different businesses and sparking conversations and adding your own insights into what's working and not working. That's a really kind of cool place to be if you want to establish that reputation in your hometown. Yeah, absolutely.
38:19What's next for you guys? You're doing more mailers. You got the agency. You got communitycardplaybook.com helping people get started with this business. What's next for you? What are you excited about this year? The biggest thing that we're excited about actually has to do with our community. we have another form of shared advertising that we're launching that you can actually make triple the profit with a third of the work. So meaning less advertisers, more profit. So we're kind of putting the finishing touches on that model here soon. And Dalton and I have done it ourselves. We always like to test everything before we bring it to our members.
38:53So we've done several of this thing and it's just, it's a lot of fun and you can make a good profit with it. So I would say that's one of the biggest things. Well, you can't tease it like that. Give us the rundown here. Yeah. So it's actually a message board. And so we call it community board. And it's a big board. When you walk into, let's say, a restaurant and they've got today's specials with those bright markers written on a blackboard, it's just like that. And you give it to, let's say it's a restaurant, you give it to the restaurant for free. and then you can have six advertisers on there and their advertisements are actually about a half page like half a page of a magazine ad because it's such a large board okay and then the restaurant keeps that board up for a year so the advertisers get a year of exposure to all of the foot traffic traffic that's coming into that restaurant every single day every single week every single month so it's almost like again another billboard but on a smaller scale yeah Yeah, miniature billboard.
39:54Yeah. And less frequency, like the decision cycle, right? Like I just, I'm going to commit to this for a year. I don't have to make that sale again for another year. I think a lot about that cadence of rebilling where like, oh, it's a monthly charge versus something, you know, I'm going to switch to, you kind of incentivize people with the pricing. Like I'm going to switch to a quarterly billing. Like now I only have to think about this three months or a six month plan. And it's, it just makes the decision fatigue less and less, right? And this time you only have to sell it once a year. Yes, exactly.
40:24And there's plenty of restaurants. We've even done it in gyms, put a board in a gym and then have health type businesses sponsor the board so that they know their ideal customer is going to see it. So Chamber of Commerce is, it's really good for that. So that's one thing that we're just so excited for. We aim to provide the most value to our community members. And so we find something Dalton and I usually go and we work out the kinks and we see if it's going to work. and then we share it with our members. I was just saying our community is really shaping up people to be network marketers inside and really own the community that they're trying to be a part of.
41:02So that's kind of why Community Card Playbook is named the way it is because you're trying to dominate and be the community networker. Yeah, that's a good way to put it. Become that central trusted hub and kind of build that reputation. It's really cool. The gears turning on, like you mentioned the key phrase, shared advertising, right? How do we share the cost here to get in front of more and more people and spread the word? So it kind of like gets the gears turning. Well, what other forms of shared advertising might there be? I like your example of like, it's a smaller billboard, right? You know, instead of buying a$75 ,000 billboard on the side of the highway.
41:37Yeah, exactly. So yeah, we're always looking for ways to just get creative. If you just get creative, you can come up with endless opportunities. Very cool. CommunityCardPlaybook.com. Check them out over there. Check out the free mini course that they've got set up for you. Let's wrap this thing up with your number one tips for side hustle nation. Rachel, ladies first. My number one tip is always don't wait to start. If there is something that you're thinking about, either a side hustle that you want to turn into a full-time job or a job, I shouldn't say job, I should say a full-time thing that can replace your job.
42:13That's what most people want to do. or you're just looking for some extra income, don't wait to start it because what this has provided in our business and our life has been phenomenal. We've spent like a quarter of this year traveling to places that we've wanted to go to go see family. We spent over a month in Indiana and Kentucky visiting family. And then we spent another couple of weeks with my mom and it has allowed so much freedom. So I know it's hard to get started and it's hard to get motivated, but there's not a day that goes by that I feel motivated. I'll be completely honest. Like motivation is just this thing that I think people create to feel like, oh, I'll be motivated tomorrow.
42:54No, just get started today and your dreams are going to come true. Well, you've given the path for both ways, whether side hustle income, a thousand, $2 ,000 a month, all the way up to, you know, using that, you know, I'm going to get paid to generate leads, essentially, to build out this full-time agency and built it in such a way we're not licking stuff in envelopes either. We're going to outsource the fulfillment of this stuff. It's very cool. But don't wait to start. That was Rachel's number one tip. Dalton, what about you? You said it earlier too, and this is kind of what I live by is you have to be consistent.
43:30And then Rachel also said that your motivation will run out. So you have to be disciplined with your consistency. And that's pretty much where you're going to find success. And when you're doing outreach, like it doesn't matter if you're called text, email, Facebook message, like just try to talk to people. That's pretty much where if you're not getting your offer out there, nobody's going to buy from you. That's right. If you build it, nobody's going to come unless they know about it. So you got to be, be your own biggest advocate here. It's true. We had somebody else mentioned motivation is like avocados.
44:01They expire or something. And quick. Okay, I guess any food probably expires, but, you know, motivation is temporary, maybe is what it was. And it's like, find a way to build some discipline and consistency around that, recognizing that it's going to ebb and flow along the way. But very cool. BigSkyAutomation.com, CommunityCardPlaybook.com. Check them out over there. If you're new to the show, welcome. Grateful that you found it. Now, you might have seen this in your podcast app, but we actually have over 700 of these killer, actionable, tactical episodes, just like this one in the archives. And to be sure, I would love to have you binge on that whole catalog.
44:37Join the exclusive club of listeners who've done the whole thing. I gotta have some t-shirts made up for that club, for that crew. But what I recommend instead, if you're more pressed for time, what you can do is head over to hustle.show and you can do this right on your phone. It'll take you like 60 seconds and you'll find our personalized playlist generator quiz. And you answer a few short multiple choice questions and it's gonna spit back out eight to 10 of our greatest hits episodes based on your responses that you can add to your device. You'll learn what works and you'll make some more money this year.
45:07But big thanks to Rachel and Dalton for sharing their insight. Thanks to our sponsors for helping make this content free for everyone. You can hit up sidehustlenation.com slash deals for all the latest offers from our sponsors in one place. Thank you for supporting the advertisers that support the show. That is it for me. Thank you so much for tuning in. If you're finding value in the show, the greatest compliment is to share with a friend. fire off that text message to that person in your life who needs to hear this one. Until next time, let's go out there and make something happen, and I'll catch you in the next edition of the Side Hustle Show.
45:38Hustle on.
From the publisher
What if you could turn every mailbox in your neighborhood into a $1,000 payday?
That’s exactly what Rachel and Dalton from Big Sky Automation have been doing with Every Door Direct Mail (EDDM) postcards.
Here’s the idea: the Postal Service lets you deliver a postcard to every home on a mail route for about $0.25 apiece.
You can use that to advertise your own business — or you can do what Rachel and Dalton do and sell that exposure to other local businesses.
By stacking multiple advertisers onto a single oversized postcard, they spread out the cost, create an affordable local advertising product, and keep the difference as profit.
They’ve mailed 20 postcards in about seven months, so this isn’t a one-off experiment. In this episode, they break down exactly how the model works — and why it keeps businesses coming back.
(Want to learn how to do this in your own area? Check out their free mini course at CommunityCardPlaybook.com)
Tune in to Episode 719 of the Side Hustle Show to learn:
how the Every Door Direct Mail side hustle works
how to sell it to local businesses
how to make it repeatable and scalable
Full Show Notes: $1,000 per Postcard: The Every Door Direct Mail Side Hustle
New to the Show? Get your personalized money-making playlist here!
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About The Side Hustle Show
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