E29: Mike Maples on Building Successful Startups and Venture Funds

5 Mar 2024 · 1 h 16 min

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Podcast Summary: "E29: Mike Maples on Building Successful Startups and Venture Funds"

Episode Overview In this episode of *Turpentine VC*, host Erik Torenberg interviews Mike Maples, Jr., co-founder of Floodgate. They discuss Maples’ career, insights on startups and venture capital, and the changing landscape of the industry. The episode is a remastered version of a 2020 interview, providing context to Maples’ successful approach to investing.

Key Themes and Insights

The Journey into Venture Capital

  • Initial Fundraising: Maples discusses how he raised his first fund from Austin Ventures.
  • Missed Opportunities: He reflects on notable missed investments like Airbnb, illustrating the challenges and unpredictability of venture capital.

Understanding Startups

  • "Thunder Lizard" Concept: Maples introduces the idea of "Thunder Lizards," referring to companies that dominate their markets due to their size or impact.
  • Importance of Domain Expertise: He debates the necessity of deep industry knowledge versus the benefits of fresh perspectives in entrepreneurship.

Mental Models for Success

  • Insight Hacking: Maples emphasizes that entrepreneurs should focus on uncovering unique insights and problems worth solving, rather than merely ideating.
  • Customer Development: He advocates for a customer-centric approach that encourages engagement and feedback to iterate on product offerings.

Market Timing and Conditions

  • Importance of Timing: Maples contends that being early can be as detrimental as being wrong in a venture.
  • Change Events: He suggests looking for substantial technological or consumer adoption changes that can validate new business ideas.

The Role of Co-Founders

  • Selecting Co-Founders: Maples highlights the significance of picking co-founders who share a common vision and can perform collaboratively, likening them to an improv jazz band.
  • Team Dynamics: The psychological compatibility of co-founders plays a crucial role in startup success.

The Future of Venture Capital

  • Evolving Landscape: Maples discusses the potential future of venture capital, considering the rise of micro-funds and operator angels.
  • LP Relationships: He delves into the dynamics between VCs and Limited Partners (LPs), emphasizing that LP expectations can shape VC strategies.

Perspectives on Diversification

  • Founder Diversification: Maples expresses skepticism towards the idea of founders diversifying their portfolios, advocating for a singular focus on their startup.

Key Takeaways

  • Obsession as Fuel: Successful founders share an intense passion for their ideas, which drives their commitment and resilience.
  • Value of Non-Consensus Insights: Startups that identify and act on non-consensus insights are more likely to disrupt established markets.
  • Artistry in Startups: Founding teams should be composed of creative, agile thinkers who can adapt and innovate in real-time.
  • Recognition of Risks: Understanding and managing risks associated with startup investment is critical for both VCs and founders.

Closing Thoughts In this episode, Mike Maples shares invaluable insights into the complexities of startup success and venture capital investment. His perspectives on mental models, co-founder dynamics, and market timing offer a wealth of knowledge for aspiring entrepreneurs and seasoned investors alike.

Additional Resources

  • Related Podcasts: Listeners are encouraged to check out other episodes of *Turpentine VC* and the *10X Capital Podcast* for further insights on venture capital and entrepreneurship.
  • Newsletter: Join the *Turpentine VC* newsletter for ongoing insights and updates.

Episode Details

  • Host: Erik Torenberg
  • Guest: Mike Maples, Jr.
  • Duration: 1 hour and 56 minutes

This episode is a treasure trove of wisdom for anyone interested in the intricacies of venture capital and the art of building successful startups.

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Transcript

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0:03Welcome back to Turpentine VC, a podcast where we discuss the art and science of building successful venture firms, VC to VC. I interviewed Mike Maples, GP at Floodgate, back in September, and it's one of our most popular episodes of Turpentine VC. So today we are publishing a conversation I recorded with Mike back in 2020, where we cover how he raised his first fund from Austin Ventures, his perspective on Thunder Lizard, lessons from missed opportunities like Airbnb, and his admired figures in the VC world. Hey everybody, welcome to another episode of Venture Stories by Village Global. I'm here today with friend of the firm and fan favorite, Mike Maples.

0:39Mike, thank you for coming back on the podcast. Thanks for having me. I wanted to have you on to talk about mental models as it relates to company building, venture investing, also tropes in startup and venture and what's no longer true or what's changed. So the first one I have is an idea my friend, Zach Cantor, put to me, which is, he believes that the low hanging fruit has been picked. And now that software is eating the built world, before it was social networks, it was things that everyone was an expert in. But today, a lot of low-hanging fruit has been picked, and now domain expertise is required more than ever.

1:14Healthcare, fintech, other sort of industries where software is eating. Does that resonate with you? The counter that Keith Reboyd say is, well, expertise has prevented people from trying new things in these sectors. What's your take on sort of low-hanging fruit and the role of expertise as it relates to founders? Yeah, well, I guess the thing that I find, the number one mistake I find with starting a startup is it's a paradox, which is don't try to think of a startup. And so the best founders that I've seen, and this is one of the reasons I wanted to do the podcast, was the best founders I've seen are living in the future already.

1:56And so what they're really doing is they're seeing the future before other people do. and then what they do is they notice something that's missing in that future and then they build something to fulfill what's missing and then they bring forward the future to the rest of the world by persuading them to kind of join their movement. And so is domain knowledge required? Well, I like to refer to it as obsession. And so like a lot of people, when they think of the word obsession, it rubs them the wrong way or it sounds like a cologne or something. But like for me, obsession is I went down the rabbit hole in a field that's new, that's living in the future.

2:36And I just I couldn't stop thinking about it. It's the it's the last thing I think about when I go to bed. It's the first thing I think about when I get up in the morning. And in the path of pursuing my obsession, I notice things that were missing. And what I find is that when you look at startups that way, your intuition is much more likely to be right. Whereas the problem that most people run into is they try to think of a startup. And so rather than get out of the present, they're in the present and they're trying to find white space in the present. They're trying to find holes in current markets.

3:08And when they have ideas, they sound plausible to normal people. But the idea isn't to do something that appeals to plausible, normal people. Yeah. And so, yeah. So I guess, you know, I don't know that that agrees or disagrees with either one of those guys. But I think that lots of expertise in a current field can become conventional wisdom. But new expertise in a new field that's an obsession can become, you know, super powerful. Yeah, that's an interesting way to think about it. You had Steve Blank on the podcast and he talks about obviously getting outside the building, being customer obsessed.

3:46Where are you in sort of the Steve Blank, Eric Ries on one side and then sort of Steve Jobs other side of, hey, the customer doesn't know what they want. And if I listen to the customer, what was the Henry Ford line? I would have built a faster horse or something. Yeah, well, I look at it like, first of all, a startup is not a company. And now hopefully it'll someday be a company. And I think it has to hack its way through three distinct miracles. And so the first hack I like to call the insight hack. And an insight hack is a result of living in the future, noticing what's missing, and coming up with an insight that's surprising that most people wouldn't agree with or even understand.

4:26and having an insight that's non-consensus and right is critical because otherwise chances are incumbents have already tried it or they can easily try it and so what you're trying to do is find a secret and then find early customers investors who are in on that secret with you and so i like to say insight development is done when you're able to answer the question am i ready to start am i ready do i have a disruptively powerful enough idea and an insight to go start this thing. And I would say that one of the big mistakes that founders make, in my experience, is they don't realize that they have to be good pickers, too.

5:04It's even more important. They only get one shot. They only have a portfolio of one company. So their startup is the only startup. And so rushing the pick, I find, to be very, very dangerous and problematic. And so then once you decide you're ready to start, you get into customer development. So to me, insight development is get out of the present. and customer development is get out of the building. And in customer development, what you have to practice is your skills as a startup artist. And so you're more of a jazz band than a marching band. And you have an idea of the tune you want to play, but you also, in a dance with a customer, sort of construct a riff on the fly as you improvise.

5:42And so to me, customer development starts out value hacking. You're trying to figure out what can I build that's unique that people are desperate for. and then you finish value hacking when you answer another question which is am I ready to grow and then when you're ready to grow you flip from zero to one invent something out of nothing to one to X predictable pattern growth machines that have gears that operate in harmony with clarity and where are you on the debate there's sort of Reid Hoffman on one side if you aren't embarrassed by your product when you launch it it's too late or something like that And then there's the Steve Jobs, you know, hey, we're only releasing this when it's absolutely perfect.

6:23Where are you on that spectrum? Yeah, well, I think that it really depends on the market that you're in. But I think that Steve Jobs, I always find to be a challenging entrepreneur to compare things to, right? Because the guy introduces this thing called the iPhone that reinvents the phone. And, you know, most people would say, well, when you introduce a new product, you've got to find the innovative customers. Then you've got to capture your early niches and expand from that. And like, I don't know, I can't reconcile that with the iPhone. But like for me, the more typical success pattern is what Reed's saying.

6:58You know, the more typical success pattern is you've unlocked an insight that's so powerful that there's a set of people when they see it, they say, where have you been all my life? And they're pulling product out of you. So as a result, they're willing to tolerate the fact that your product is half done because you're the only person showing up with the thing that they're desperate for. And so they'll let you lay tracks in front of the train as you incrementally improve the product. So we did another episode where we talked about value hacking, growth hacking, and that's a fantastic episode. I want to talk to you about insight hacking because entrepreneurship is more popular than ever.

7:36And so we have more people who believe that they can be entrepreneurs. It's a great thing, which also means that the barriers of a starting company are low, which also means sometimes that they don't have the idea before they want to be an entrepreneur. And so more and more people are comfortable taking the leap without having an idea and having to go through a sort of methodical insight hacking process. So I don't know if you have EIRs, but you've certainly worked with people who are thinking, hey, I just left Facebook and I think, you know, crypto is cool. I, you know, I'm excited about consumer social, but I don't know how to think about, you know, the next three to six months in terms of getting my idea in terms of having a framework for for thinking about it.

8:14How do you help people navigate idea mazes or even think about frameworks for for for insight hacking or comparing, you know, insights in a different space where to look even? Yeah, so my favorite examples, you end up not having to be concerned about that because you have somebody like Marc Andreessen who invented the browser to fix what wasn't working with the Internet. And Mosaic and then later Netscape became his vehicle to just continue working on what he was interested in working on. So to me, that's the ideal. That's how Gates started Microsoft or Jobs started Apple. But let's say, okay, that's easy, but not everybody has lightning strike them with their obsession.

8:51let's say I do want to start startup and be premeditated about it. There is a process I think can work. So the first thing I encourage people to think about is what is the change event? So still waters are bad for startups. Startups win in chaotic, messy, wave-filled, current-driven waters. And so that requires a change event that's bigger than the startup itself. And I found that there's two types of change events. One could be a technology inflection. That would be like, okay, so when we invest in Lyft, the GPS locators and cell phones had just gotten good enough that you could locate a car on a map within a block.

9:33But if you tried to do it much before that, you could have been right, but the technology wasn't ready for you to do it. And then the other type of inflection is an adoption inflection. And so back to the Lyft example, enough people had smartphones that you could count on the fact that anybody who wanted to drive would have a smartphone. Anybody who wanted to ride had a smartphone. And so what I challenge people to do when they're doing insight hacking is to say, look, you know, rather than think of yourself as a scientist doing experiments like you would in customer development, think of yourself as a time traveler trying to go into the future.

10:10and like what futures are out there that feel valid and futures that are out there that feel valid have to leverage some type of an exponential change event that's going to cause you to come up with an insight that would not be applicable today but it's going to be applicable in the future and so then you then what the next step i find is to find people who are living in the future already and spend time with them and try to find what i call billion dollar secrets yeah and then over time, you know, you amass a list of hopefully contrarian insights that are driven by these change events. And then quite often, you get visited by the muse and the startup idea reveals itself.

10:48Yeah. You've been doing this for a couple decades now. How do you think about market timing? Because being early is just as bad as being wrong in some senses. And if you're living the future, sometimes you're living too soon in the future. Has that happened to you? Have you been on spaces that just didn't come yet or haven't come yet? Oh, yeah, all the time. And I think you mentioned earlier in this podcast the notion of an idea maze, right? So the thing that I like to assume is every startup idea has been tried. And so, like even Netscape, Mark was living in the future, but he goes to the library and he studies like Vannevar Bush from the 1940s and sci-fi novels and stuff.

11:29And so most ideas have been tried by somebody. So the question is not whether nobody's ever had your idea before. The question is, is it the right time for your idea to happen? And so biology Srinivasan, who's now, I think he just left Coinbase. He's now at a crypto venture fund paradigm. He coined this idea, the idea maze. And what you try to do is you try to say, I'm going to make an honest attempt to look at every experiment with this product idea. I have that's been tried and what were the assumptions behind it and why did it fail and why am I having a different assumption or why is the world different that could cause it to succeed but like too many ideas start at the beginning of the idea maze and the idea for what it is whereas traversing the idea maze requires you to ask a whole bunch of questions as you branch down maze oh I think that my video rental service is going to be pay for the DVD well you know should I do it by the DVD or should I charge a subscription?

12:30I think it's going to be in the mail versus streaming. Okay, well, who's attempted to stream video before? Why did it succeed? Why did it not succeed? And did it not succeed because the founders didn't execute, because the technology wasn't ready? What was the reason? And so the idea maze has this quality of honestly assessing whether your idea has the correct why now. Yeah. And how important is it that the idea is sort of non-obvious or contrarian in the sense that other investors don't want to touch it versus things that are obvious, but perhaps, you know, sort of execution oriented, maybe like scooters.

13:05I don't know if you got involved in the scooter game at all. And maybe that's not obvious, but how do you think about that? So I'm a pretty big fan of non-consensus and right. So my basic belief is that if the more consensus an idea is, the more likely it's either been tried and just failed because it was a good idea. Or B, it's something that an incumbent's already doing or an incumbent's already doing a version of. And so the interesting thing is when you have a new product, most of the great ideas are disliked by 80 % of the people. And so what you're trying to do is find the people who value your advantage and who believe the secret that you believe.

13:47And then you say, we're going to start a movement together and we're going to convince the world that our point of view is correct over time. but the movement starts out with a small set of people and then gradually gets bigger as more people join the movement. And so that's, that, that is more typically the model that I see. It's a, it's a movement started by rebels who then convince the world that their way is the right way. Hey, we'll continue our interview in a moment after a word from our sponsors. Do you have a framework for evaluating some of these emerging technologies or platform ships, whether it's VR or crypto or, or I don't know, some biotech stuff.

14:20I'm not sure that you guys doing biotech, but how do entrepreneurs should be thinking about, hey, maybe now is the right time for some of these things? Yeah, well, we have a bunch of, you know, there's a blog that I really like called Farnham Street, which talks about mental models. And most of the mental models on Farnham Street are about value investing and avoiding mistakes and making better decisions in day-to-day life. But what I'm interested in is mental models for startups. And what I find is there's a crucial difference. So in most businesses, because they're companies, the value investing mental models are about tools to cope with our own ignorance and tools that allow us to avoid systemic bias or things that would cause us to act in ways that are against our interests, but emotionally feel good.

15:07To me, value investing basically looks at risk as you don't know what you're doing. And so stop doing what you don't know what you're doing until you know what you're doing. Whereas to me, seed and startup is about what risks are worth taking. And take is a verb. It's an active verb. And so for me, it's less about the particular market, and it's more about the mental models around startups. And so at Floodgate, we've compiled probably about 20 or 30 of these. And so one of them would be the idea maze. One of them would be the earned secret one of them is the why now one of them is the flippening one of them is the sword of the shield and so you know we have probably a dozen or so um what we call insight models and then we have a dozen or so founder models and so you know the the macgyver gene we find important in founders uh we find uh the artistry of the composer important we find um the builder and persuader to be important.

16:09So what we try to do is, and no startup has all these things, but since a startup isn't a company, I mean, when I invested in Twitter, they didn't know what to call it. When I invested in Twitch, it was Justin TV. Lyft was Zimride. If you'd cared about what the business was or the company was for what it was at the time, you wouldn't have done it. You would have made the wrong choice. So what mattered in those cases was the quality of the founders, of the quality of their insights. And so what we try to find is ways to kind of tease out signals of a good insider, a good founder. Yeah. And let's go through some of those mental models.

16:46For co-founders, what are things to avoid or things that you like? Some people say you want people with complementary skill sets. Some people say, well, if you actually double down on your unfair advantage, maybe it makes you a stronger founding team. Some people say you need to know each other for a long time. Some people say, hey, if you just met, put a line on values that can work. What are your views on picking co-founders? And I talked to you from the lens of, you know, I run OnDeck, which is a community for people looking to start or join the next company. And because of the, you know, it's always best when you have the marketing, like insight, but because more and more people want to be entrepreneurs these days, and it's harder to have that insight, and it's the barriers to starting are lower.

17:24More people are coming to start companies without co-founders, without ideas and having to create frameworks or use your frameworks for how to find right co-founders and right idea? To me, the important thing, and this is what I learned from Steve Blank more than anybody else, is that startup teams, starting with the founder, are artists more than they are business people. And so artists have a few qualities. One is they can sense things that the rest of the world can't see. So like artists just have a sensitivity that most mere mortals don't have. But then the other thing that artists can do is they can move people to act in ways that aren't logical.

18:04And so when I think about a great startup team, what you want is, it's almost like you want the composer artists, and that's the founder or the founders. And then the startup team, it needs to look more like the people in an improv New Orleans jazz band. And so like in the, you know, when that startup composer person starts to go on a riff, the New Orleans jazz band isn't saying, oh, those notes aren't on my sheet of paper. They say, oh, that's kind of cool. I'm just going to go along with it. And I'm going to also make up my own riff and I'm going to also improvise my own piece of the band. And that's why every great startup outcome is a singular event.

18:41Like that tune is never going to be played again that exact way. So, you know, when you have a startup team, you have to have a compelling composer artist who attracts against their own rational logic, a set of New Orleans improv jazz band types. And then you have to like create this magical melody that people are desperate for that people say, wow, I've never seen anything like that before. But, but artistry, I find describes those traits way more than the typical skills of engineering business, you know, things that you can take a course to learn how to do. Yeah, it's interesting. So YC was sort of founded on this idea that there's an arbitrage of young technical founders who the market doesn't understand.

19:29Is there sort of a similar insight today on different types of folks that can be founders or is it pretty, you know, everyone's a founder? Or how do you think about that insight and other opportunities for arbitrage of types of people or ideas that the market isn't pricing well? Yeah, I mean, I guess to me, the thing that the market isn't pricing well right now is what I would call pre-product market fit startups by first time founders. And so what is happening is, as fund sizes get bigger, people don't want to write big checks for somebody that has no customers or no market or no product yet.

20:05But for me, if we're going to matter and have good returns in our market, we have to develop intellectual property and unique insights about how to find those companies and know their potential energy when we see them. So I'd say that to me, that's the place that you can still find alpha is companies that don't have any lagging metrics yet and have to perform all the leading activities in front of them to produce something. Right. And so, you know, Andy came on your podcast and he talked about the four, you know, metrics of product market fit or four ways to know that you have it. What are ways to know that someone might have it or could have it in six months from now?

20:50or how are you sort of? So I don't know if there's a way to know, right? I think it's more like you hope that this founder is like Picasso and you say, I'm going to fund your set of paints. Yeah. And you believe in their artistic vision. Yeah. But like, is Picasso going to paint a Cubist painting or is he going to paint Guernica? Heck if I know. But like allowing myself to let go of needing to know is empowering. So when you kind of say, look, the thing I've learned about startups is everybody wants the huge upside of startups, but most people don't really want to take the risk involved in getting that upside.

21:33And taking the risk means letting go of the fact that you could know what it's going to be. It means letting go of the idea that some things have to be clear yet. Whereas if you believe that you're backing a valid artist with a unique insight, a lot of times they'll surprise you with what they come up with. In your portfolio, there are a number of examples. One of them is Justin TV, right? Right. The insight around sort of new emerging behavior around live streaming and that originally was just Justin putting a camera over his head and then they found out that gaming was the space where it was most applicable or is that how you describe it?

22:10Yeah, Justin TV is a perfect example. So 2007, the Weebly guys, this ended up being a profitable two hours the Weebly guys right as we shook hands to do the investment they said we invited our buddy Justin Kahn to come in and pitch you you have time so he walks in his coffee shop he's got a camera on his baseball cap with wires going into a backpack it looked like he had like a bomb or something in there and he sits down he says I'm Justin Kahn I'm gonna live stream my life Justin TV and um I'm like I'm like come on Justin like that's stupid right that's just silly but but like what is in your backpack and how do you do that and so he explained to me that they had this team of four people and that they had a couple of really technical guys like Kyle uh who ended up starting cruise and that the internet is a hostile networking environment for video and so I thought you know live video over the internet that feels to me like something that's going to happen that feels like an insight and the way they've solved it feels like something that not a lot of people are going to figure out and these founders you know one of the one of the things we've come to know through time they're anti-fragile right they can live together in an apartment for next to no burn forever and so um i i wish i could get credit for knowing that it was going to become justin.tv games which became twitch but really what we got right there was understanding that it didn't really matter whether or not justin was going to live cast his life in the fullest time because they iterate their product over two weeks and they could live forever.

23:40And so the question was, did these guys have the stuff and was it a valid insight? And that's why I really, similar to you, you know, the, in the on-deck phase, when people are, don't have their co-founders and don't have their ideas, it's way too early to invest. But what I like seeing is, um, seeing people, there's Mark's sister posts, invest in lines, not dots, but seeing people over six months or nine as they're sort of in that process. And then when they have their idea and their, their team and they start shipping. and one thing I wish in investing is I'm with a founder and he's very he or she is very compelling I'm like I wish I just had more data on you more more time to see because you could just be a great salesperson but in similar you know you see Justin TV team for long enough you learn that they're cockroaches you learn that they're anti-fragile and so that's the thing that I want to create more avenues to have more time to well and those guys had a really tight working relationship so I There are cases, I'd say like Instagram, Kevin Systrom and Mikey Krieger didn't know each other that well.

24:38And they ended up being almost like a perfect match. But if you were to profile them psychologically, the profiles would suggest that they'd get along well. And even in their case, they would do hacking of weekend projects and stuff having nothing to do with Instagram together just to see what it felt like to work together. And so I'm, but all things being equal, I think when you're starting a startup, you're going to war together. And you've got to know that you want to be in the foxhole with this person. You've got to know it. Because it's impossible enough as it is. And a lot of these startups fail because the founders just they just can't see eye to eye on what has to happen.

25:22And is a lot of like marriages, a lot of co-founder relationships break up. Is it because they end up picking the wrong co-founder? Is it because they don't communicate well or set of behaviors that if they did differently could could have changed things? Or is it because, hey, that's actually the nature of the game. And sometimes people are good for the first part of the business, but they sort of outgrow their roles, outgrown them. What's your take on co-founder breakups? Well, I think it's all of the above, but I think that there are so many ways for founder teams to get screwed up. So one way that I've seen happen is you'll have one founder that treats the other founders kind of like their employees and that their only reason I have you is because I don't know how to write this kind of code or get this part of the product done, but they don't really think of them as equals in any meaningful sense or even as co-founders in a meaningful sense.

26:10And so what ends up happening is that resentment's built over time. And there's this feeling that I'm a pseudo-founder, not a real founder. So I've seen that failure mode. The other failure mode I've seen is recruiting people to be on a founding team who want to be in a marching band and not a jazz band. And so they want to do OKRs right away. They want to do a bunch of stuff that they believe worked at the last big tech company they were at. And, you know, marching band techniques don't work when you're a jazz band. And so if you're like, well, you know, this is too ambiguous and you don't give me clear direction, I don't have enough clarity in my goals or expectations set, usually that's not so much the founder not managing the situation.

26:56Well, usually that's I have the wrong person. Right. So product market fit is this great idea that explains when something is really working and you should double down on it. And you've written this book about it. What's sort of the corollary for when you have an idea and you should pursue it? So we all know people who've sort of been in idea exploration phase for years. And you're like, hey, pick something and work on it. But you mentioned earlier you don't want to rush into it. So when do you know that you have an insight that's really worth doubling down on? I think it's when nobody can talk you out of doing it.

27:35And so what – you know, it's funny. I remember even when I started Floodgate, people would ask me, well, how did you know it was going to work? And what would you have done if it had failed? and you'd never been a VC before. And the reality was that the regret I would have had by seeing all these other folks do it and watching it happen and knowing it was going to happen would have been much more painful than failing. And so you get to a point where you're just like, I can't not do this. And I think that if you're not at that point and if there's anybody reasonable who can talk you out of it, you're probably not ready to do it.

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28:14Like startups are just freaking impossible. And I think that you've got to be, you've got to have gone so far down the idea maze rabbit hole that even though people are skeptical, you know, like Reid Hoffman, he ran the idea of LinkedIn by Elon Musk. and elon musk said i don't think that's gonna work but the reasons that elon gave for it not working were reasons that reid understood that reflected that elon didn't have as much knowledge of the idea mace as he did so you want to seek out contrarian views from people that you really respect and you want to be able to summarize those views in a way that honors their perspective but you also want to be able to find ideas where you're like holy mackerel this amazingly smart a person, they don't even get it.

29:03We mentioned earlier that founders in many ways have to think like investors when picking their ideas, even more so because they only have one shot on goal. So let's talk about some investing mental models. One of which is yours, which you say you get paid for the risk that you take. So what risks do you tend to be more comfortable taking than others? There's team risk, there's market risk, there's product risk, there's technology risk, timing risk. How do you sort of think about the risks you're comfortable taking or the risks you're not comfortable taking? Yeah, the main risk that I don't want to take is risks that suggest the founders aren't all in.

29:42And so when two of the three founders are still working at the companies that they're at, or if the best startups are going to happen even if they can't raise the money. and they're like, look, we're doing this and we'd love to have you long for this, but make no mistake, this is happening and we're looking for the best co-conspirator we can find. And so I look at it just like with a founding team, you only want to start something with people you want to go to war with. I want to fund companies, or startups in this case, where we're going to be in the foxhole together and we're going to go to war together and we're going to show the world that our crazy idea is the right kind of crazy.

30:25And if those folks punk out and quit, they're not my peeps. I like people who are just like, if our insight turns out to be right, this could be my life's work. We see a lot of companies come in and say, hey, should I raise a$500K,$750K pre-seed? Or, hey, the market's good right now. Should I raise$2 million,$3 million? What's your sort of take on lean startup versus heavy startup in terms of how much money people should raise and be operating? Yeah, well, I think every company is its own snowflake, right? So every company should have its own capital strategy and investment thesis. So one company that I think you guys might be involved with us is Applied Intuition, right?

31:04Kasser Yunus. Well, he's building software that customers are paying millions of dollars for that simulates autonomous vehicles. You can't deliver half a loaf to those customers, right? And so you're going to have to have a team of very technologically deep people, and you're going to have to have a product with a pretty large footprint, and you're not going to get many turns of the crank. So it's pretty reasonable that you're going to raise$10 million, even before you've done anything. Well, at least before you have product market. it. Whereas there are other things where the problem I see is the entrepreneur has a really great insight, but they haven't really found the product yet.

31:47And then the first thing they do is they go raise$3 million. And what they don't realize is now they've committed themselves to three to five years. They don't know that yet, but the seed funders aren't going to say, oh,$3 million, easy come, easy go. So these days I'm doing a lot more projects where I say to the founder hey why don't you take a quarter to half a million dollars in six to nine months and if it doesn't work out it's not a failed company on your linkedin profile but like why why not raise money when you're willing to just go all in and you're just positive that your insight's right and just you've gotten way better data than you could possibly have now so like i find a lot of companies they're just doing a startup and it like you said it's easy to raise money so they go raise three million dollars and now they're now they've committed themselves to three to five years behind a mediocre idea.

32:33Yeah. Let's get into the venture landscape a bit. One thing you've been pretty active in supporting and being helpful to is the operator angel movement. So a lot of these micro funds emerging from people who are either full-time operators or running small funds. How do you think about that movement? What does that movement mean for venture? And my question is, how do these firms, what happens to these firms in a few years? Do they transition into institutional capital and become full-time or can they run their small funds forever? How do you think about this? Well, I think it's a really interesting phenomenon.

33:09So how many scouts are there out there now in this world? Probably, I would guess if you took what Sequoia has done in first round and with Dorm Room Fund and a few others of these groups, General Catalyst, Spark, all these people, let's imagine that there's on the order of a thousand scouts. so these operator angels or some people i've heard call them super angels 2.0 they've crossed an important line of demarcation they've decided that they don't want to just invest a firm's money but they want to raise enough money to start to build a reputation for being an investor and i think some of these folks will have it continue as a side hustle and some folks will say i just want to keep doing this and maybe they'll maybe they'll keep doing it until they stop doing it.

33:53And I think some people will say, I have ambitions of setting up like a bonafide seed fund,$25 to$100 million and having it be my career and building a track record with LPs. And so I've decided that spending a lot of time with those people and helping them as best I can is the right idea for us. And I think that when you're kind of in our position, you have two fundamental choices you can make. One choice is you can be a vertically integrated multi-seed firm. And the problem with that, there's strengths in that for sure. But the weakness of that strength is you have to become greedy about ownership.

34:35And you think of ownership as a zero-sum game and you don't want angels to get their pro rata and you do all this stuff. Or the other extreme is kind of what we're pursuing, which we can do because we have a small fund, which is being an open systems VC firm. And so I think I've surprised some of the operator angels because I've carved allocations for them and deals that we've done that they haven't seen yet. And then I'll just say, hey, look, if you want to invest in this company, that's great. If you don't, that's fine. And then I'll tell the entrepreneur if they don't want to invest, I'll just fill out the rest of the round.

35:07But like, I think too many of the VC firms right now they say to all these super angels or operator angels yeah we want to work with you we think you're awesome and then it's like so start showing me deals and i think that that it's better to to give before you try to get and just kind of expect that karma will work its way out right and you know there are dozens of them forming um you know five ten years from now are are they merging or Or can all of them grow? What happens to the surplus? Is there a great reckoning that's going to happen in the next five, ten years in sort of the micro fund or micro seed market?

35:47How do you see it playing out? I'm not really sure. I think that what will happen is… Because you do believe there's too much capital, right? Oh, yeah. But like too much capital vis-a-vis operator angels is the least of the problematic part of this, right? But I guess the operator angels that win will have to do what everybody who wins does, which is come up with a strategy that's congruent with the amount of money they manage and that is reality-based. And what's happening with a lot of operator angels right now is they're trying to get into every deal that's hot any way they can. But if you're investing$50 ,000 in a company that's valued at 50 post, there's almost no circumstance where you can return any meaningful amount of capital doing that right and so they're gonna the ones that win will have to decide that they really are investing and not just writing checks for hot companies and some of them will right that's that's the that's the challenge that faced me and josh koppelman and steve anderson back in the day when we were getting started with with our seed funds and so i think i think some will succeed but it'll be more of a function of what they do, I believe, than what the market does or whether there's some shakeout or anything like that.

37:01Venture is one of those funny businesses where if you have a legitimate strategy and you execute it every day, competitors just kind of go away because they don't. Most people just don't. So I want to tell you, there are two sort of, or there are a couple, or there are a few, sort of heresies in venture. One is the, not heresies, but controversial topics. One is sort of concentrated versus diversified portfolios or broad portfolios. Two is, you know, follow on versus putting all up front. The first one, and we've talked a little bit about this before, but I have a new angle on it. So AngelLess just came out with a post basically saying that if you're not in the best performing seed deals, seed investors would increase their return by blindly.

37:41You'll get beat by people who blindly index into every credible seed deal because, you know, the amount of the percentage of getting outlier is very small, et cetera. And so, you know, people always give counters to that. But my one sort of example, YC does this effectively, right? They index their early stage market. They do 400 deals a year. They've built a platform. My question is, would you rather be YC or benchmark or YC or first round? Or obviously, you'd rather be floggy. But yeah, well, there's a few things embedded in that question, right? So the first thing is there's a subtlety in that AngelList article, which is if you can't get into the very best seed deals, you'd be better off indexing.

38:20And I'm sort of like, okay, well, hang on a second. That is a very big if. Because I'd say if you're a seed fund and you can't get in the very best seed deals, whatever you're doing is not what I call a business. You may be a benefactor, but if you're a seed fund and you don't have an explicit strategy to get into one of the top 20 outcomes of the year in the seed round, you don't have a business. And so it kind of doesn't matter how you compare with anybody else because you're still a loser. and now it's just comparing degrees of loserliness right and so like which is fine like like my dad um he does angel investing but he doesn't care what the returns are he just he just puts money into companies where he likes the team and just hangs out with them right but how explicit is the strategy other than how the gps are good pickers and they build brands and they've been doing it for some time because it's not like company building where you have data moats and you have all these proprietary technologies and stuff.

39:13But it's funny because the thing in common with benchmark and YC is not their strategy, but the fact that each strategy does one specific thing, which is gives them an unfair advantage into getting into one of the top outcomes of the year. And it's like, if you don't have an unfair way to get into one of the top outcomes of the year, you simply will be unsuccessful, period. And people don't want to hear that because it's an inconvenient truth, but it's the truth with no tricks. And so any strategy that's compared to other failed strategies is no longer all of a sudden a good strategy. You want to have a strategy that finds a way to get into the top 20 deals of the year because power law is real and that's how you get paid for the risk you take.

40:02Yeah. Well, there's hundreds of firms, right? In reality, are there only like 10 or 20 firms that have an unfair advantage? And is the only unfair advantage brand? I think brand is important. So one of our LPs said at one time that VC is like a lottery game where a small number of people seem to keep getting the winning tickets. And so I think that's right. And why does the entrepreneur care about the VC firm's brand? Well, startups are impossible. It's impossible to recruit employees. It's impossible to get customers is it possible to get PR and so a VC brand is like a bridge loan of your brand to the startup and someday the startup will have its own brand Lyft has its own brand now it doesn't need floodgate one iota but I think we're probably helpful in the early days in terms of them recruiting and stuff like that and clearly once they raise a series a and beyond and so I'd like to say like the founders care about the brand of the VC firm because it helps them overcome all the impossible odds on the way to saying no to impossible.

41:08Right. And there have been a lot of people who've tried to build moats sort of beyond brand. They've tried to build proprietary sourcing strategies, proprietary data around recruiting or proprietary ways of diligencing using software, using big platform teams like Andreessen. I mean, 10 years from now, do you still think about the future of venture capital? And Angel has had all these big dreams of disrupting venture capital, and I don't think it has. I think it's been a sustaining innovation for venture capital. 10 years from now, are we still sort of playing a similar game where it's a small number of firms and they're probably pretty – it's you, it's Keith Reboi, it's first round, it's Sousa, and maybe some new entrants, one of these operator angels who goes pro, but it's still more or less the same game?

41:50Or is there something that's radically disruptive? It's funny. A lot of people thought YC was disruptive or AngelLess was disruptive. But I would assert that Benchmark and Sequoia's power increased during that phase of time. So I really do think this is a business about what is my strategy to get to the top 20 companies. Execute that strategy every day with integrity. Execute and you win. And it's like because most people don't and people come and go. but most of the people who come and go it's not because of some macro industry level stuff it's because they just took their eye off the ball of what it takes to win and what they needed to do to do what it takes to win going back to an earlier point I like to say VC isn't poker because we're not playing the same game it's about your ability to basically rig the game that you get all the best deals and maybe now more than even 10 years ago So it's less that Sequoia picks WhatsApp and more that WhatsApp picks Sequoia.

42:55There's a lot, especially in the later stage, a lot of these things happen to be obvious. And now it's more about winning than it is about sort of picking and see that it's different. But one thing I'm curious, most of these operator angels are probably saying, hey, I want to be first round of Floodgate or I want to be, you know, benchmark Sequoia one day. I think they're less saying I want to be YC. and there's no positive version of spray and pray metaphor in Silicon Valley, yet YC is the highest portfolio in the Valley and I think has the highest guarantee of being one of the 20 best outliers.

43:30And yet, why is no one trying to compete with them? Yeah, well, there's a couple of things there. So first of all, I think if you look at the number of billion-dollar realized outcomes, I think that the very top VC firms still are the champs. And so the thing that YC got right is they came up with a way to scale making a large number of bets. So like, for example, typical angel, if you invest$150 ,000 checks and you're investing in this company at 10 to 20 post money, you have to pray if you have$100 million under management. But YC, because they have this deal where they put in a tiny amount of money for 7.5 % of the company, they can scale the number of companies that they invested.

44:20So from a funding point of view, YC invented the first model where you could scale the number of companies you invested in and not spray and pray. Now, the thing that I think is the, I think YC has two interesting questions. One is, can they provide the same level of service and insight if these batches get super big? And then the other, I think, is when YC becomes a brand, are you able to attract as many of the rebels? And are you attracting sort of the conformists who want to have it on their resume and who kind of want to get it for the status as much as they want to get it for the reasons people originally did it?

45:00But I'm rooting for YC in both dimensions, right? So without YC, I wouldn't have been in Twitch. I wouldn't have been in Weebly. We wouldn't have done Clever. We wouldn't be involved with Rappi. And so I have, like, I'm an open guy, right? I'm a lover, not a fighter. And so, you know, I'd love to see YC bring as many talented entrepreneurs out here as they can. And I hope that they want to do stuff with us. Yeah, totally. I did Rappi as well, so I'm grateful. One thing I'm curious to go deeper with you on is something that's not super well understood. And it's the relationship between VCs and LPs.

45:33We hear a lot about the relationship between founders and VCs. You know, there's this critique of some people say that founders and VCs are there's some misalignment because VCs are going for home runs or busts. And sometimes founders want to be able to sell their company for 100 million or have some optionality for life changing outcomes for them that might not move the knee over VCs. And I think what people don't understand is that VCs incentives also come from their LPs incentives. Their LPs want their VCs to go, you know, bigger bust in some sense. Like LPs, everyone is diversifying upon someone else's concentrated strategy, right?

46:09If VCs said, hey, I have a strategy that reliably gets you a 1x or 2x every single time, and it's investing in hundreds of companies, they're like, no, no, we want you to shoot for a 5x or 10x because we're investing in a dozen VC firms. So there are a few questions to make them there. One is if you can unpack sort of what's less understood about how LPs think about investing in VC, could you envision sort of like an indie VC for the LP world? And then also I'm curious, like, why are the people who are investing in seed funds, you know, fund-to-funds and LPs and not you? Like, you have a better chance of, you know, identifying the next floodgate or the next first round.

46:50Or in the same way that founders are, you know, the idea between scouts is that they're better at identifying the next founders. They're closer to them than VCs. Why aren't VCs investing in other seed funds? Well, I think some are, right? Right. But I don't really look at it that, so first of all, I always go back to the first principles. Like our business is hard, but it's not complicated. There's a set of LPs, and the very best ones have super long-term time horizons. And this is why some of the best fund of funds and certainly a lot of the endowments are sought as LPs because they think in terms of decades.

47:27They're slow-money people rather than fast-money people. And so the reason they invest in VC if they're doing it right is they don't really even look at it as an asset class. They look at it as a tiny fraction of their large endowment portfolio or their large fund funds portfolio that is super risky, but that needs to have a higher return to be compensated for that higher risk. and if they're doing it right they they also believe that there's a small fraction of firms that can deliver those outsized returns relative at higher risk probably the biggest mistake that some LPs make is they get in a state of denial they think that they can invest in firms that have no chance at getting those top 10 out 20 outcomes and you're simply not gonna make money if you invest in those firms.

48:15It just will not happen. And so, but I think that, you know, RLPs would be folks that you recognize as fairly typical of what you would see with Benchmark or Sequoia or some of the, you know, Kleiner Perkins or some of the other major firms, but they're investing in us for a different reason. You know, they believe that we have a different way to access those top 20 companies. But like, if you can't, if you can't convince those people that you're going to get your share of those, like it's, it's hard for them to justify continuing with you. I guess my sort of, my question is you can imagine a world where there's too many middlemen, right?

48:52There's, there's founders, there's scouts, there's VCs, there's fund to funds, there's fund to fund to fund to fund. Like you, you could, um, as the world sort of, um, you know, founders create the value. Uh, do you imagine a world where sort of some middlemen get cut out a little bit? Like where, why isn't the capital just going straight to the founders? Um, how do you, how do you think about that? Well, I think if you're one of these endowments, or if you're one of the top fund of funds, you probably think that Peter Fenton at Benchmark is going to continue to do better at winning that lottery game than you would.

49:25And let's say you had amazing data. Well, if you're one of these endowments or one of these fund of funds, are you really going to find the next Jack Dorsey? And so you might find the current Jack, Can Jack Dorsey go to Stanford and raise much money for, and maybe this is the promise of incubators or studios, is founders going directly to LPs? Yeah, I'm just, you know, it's funny. I think it has been surprisingly consistent that the best outcomes have raised money from the best firms, no matter how many people are out there, no matter how much noise there is. And, you know, it's a little bit like fish stories.

50:01You know, there's always somebody who caught a big fish that surprises you. but what you find is that usually it doesn't happen as much as you think and it's not as big of a fish as they said. It is more of a story than you thought it was. So I think that there's still a huge amount of noise but I think that what it takes to find the signal is surprisingly consistent. And a lot of this is about just not lose sight of the signal in spite of the fact that the amount of noise is higher than I've ever seen in my life. And this capital comes from endowments. It comes from pension funds. It comes from family offices.

50:43Are there ways that that sort of macro capital situation could change or be in different hands in the next decade or two that might change how venture is done? I think it could. But right now, with interest rates so low, there's a lot of temptation to find yield throughout the world and so startups are a pretty appealing place to try but having said that the way this stuff ends badly is if a whole bunch of things go wrong at the same time so like right now sass public companies they're valued at like 10 hundred revenue last time i looked the way these things go south is not only do you have a recession, but the multiples go from 10 to 1 to 2 to 1.

51:27So like now your stock price is way down, your employees all have their options that are water, or the companies that you're selling to are delaying their purchasing decisions. And so not only are you values a function of your revenue at 2 to 1 rather than 10 to 1, but now your revenue isn't as high. And so what happens when things correct is you have a chain reaction, a whole bunch of things multiplying badly at the same time. And that's what people always fail to anticipate is the impact that has. The conventional wisdom would be like there's so much money in venture capital in public markets that even if there was a recession that money's got to go somewhere.

52:01But that's what people don't understand. Yeah. And you somewhat related as software continues to eat the world, software is now getting to businesses that didn't have software before, i.e. they're non-tech businesses. And they've sort of different, maybe blitz scaling doesn't work for something like WeWork or things with not as good gross margins. How do you think? But obviously, if you were a seed investor in WeWork, you did okay. Well, I'm not sure. If you didn't cash out, you got zero. If you cashed out. How do you think about investing in, quote unquote, non-tech businesses? Yeah, so I wouldn't invest in anything non-tech.

52:36So, like, for example, some people wrongly believe that Lyft was just like what taxi should have done because you could have just had a ride-hailing app. And what people don't understand is Lyft has an entire data supply chain that lets you locate cars on a map in real time and lets you locate riders on a map in real time. And data flows through the entire pipeline of the company. And you have data enlightened employees doing A-B testing. And I mean, it's very sophisticated. And so I do believe that, you know, traditional vertically integrated corporate centric industries will be reimagined around software defined networks.

53:10I believe that. But that doesn't mean that I believe that a non-tech company is also the tech company. So I just basically believe that software-defined network-centric models will displace vertically integrated traditional models. And the trick is to have a valid software-defined network, which I would argue that WeWork has not yet made the case that they are. So you wouldn't have been asking WeWork? Well, it's not like I was offered the chance. But like, yeah, it's not something that was on any thesis I had, but hard to know. Maybe the guy would have put the Shazam on me. Who knows, right? Who knows?

53:46Totally. I mean, it is interesting. I'm seeing a lot of, because I'm a community guy, I'm seeing a lot of these sort of social communities. Sort of Soho House is valued at$2 billion. You know, Soho House for X. You know, in-person communities for old people. And I keep thinking, what's, you know, why is this venture scale? What's the technology behind it that's going to enable? I don't know if you've seen these sort of. Yeah, and I think most of them won't. But the other thing is some of them will have good exits anyway. And people will take the wrong lesson from that too. So I think that it's sort of like, that's why I think mental models are so important.

54:21It's like, I think success in this business comes largely from understanding what type of game you play well and are repetitively successful at playing. and I think it's okay to stray from your game but you ought to be very clear when you're doing it and you ought to be clear about why you're doing it right and the wrong lesson is hey you can have a nice exit but you won't have a great exit like or it's like okay wow I I didn't think dollar shave club was gonna be capital efficient but they had a billion dollar exit so my thesis was wrong I need to go find the next dollar shave club and I'm like no um you know good for them but but you know do i all of a sudden not believe the theory behind our thesis uh if i don't then that's the valid reason to think about the next dollar shave club but it could just be that unilever just didn't know what to do and they just overpaid which is probably what happened right so you're not investing in the warby parker for x i mean i wish him well but it's not you know it's just not i i haven't yet constructed a framework that where that makes sense for me to do in the c round so uh we were talking about Balaji earlier.

55:28Balaji has been talking about how he believes long-term crypto is actually going to disrupt VC in some months. And one of the ways he talks about it is basically regulatory. Many industries are propped up by regulation. He says VC is no different in some ways. One is accredited investor who can and who cannot invest, who can and who cannot start a fund or because of solicitation, you can't advertise your starting fund. So it's pretty hard to fundraise unless you're pretty well connected. And then the cap table is limited to, you can't have hundreds of people. It's pretty hard to get on a cap table unless you have some serious capital.

56:01How do you think about regulations as it relates to VC or how potentially crypto can disrupt VC? Obviously, ICO has had a moment in the sun, and who knows if something like that will exist in another form. Here's the thing that I think is interesting about all this crowdfunding stuff. So a lot of people say, okay, we should make it so that more and more people can invest in startups and i'm like okay let's think that through we already know there's a world where there's a tiny number of startups that end up really making money for investors and so the the problem is not that we don't have enough money to invest those companies so what what are the odds that a quote-unquote normal person with no information advantage with no access advantage with no brand is going to get into one of those companies i would argue it's pretty low right so i think so i think that most of the crowdfunding stuff is an invitation to lose money which that's up to them to do to me the more interesting question is why aren't there more valuable assets to invest in so like for example um would would i be interested in owning a share of uh a second year stanford mba student maybe and they might be interested in selling it to me if they wanted to have certain kind of liquidity early in life without sacrificing their long term.

57:23So like, I think it's kind of interesting to think about what things in the world are valuable and productive that the markets have no way to make a market for right now. And so like, I think that that's where the unlocked value is more than it is, hey let's have anybody in the world who wants to invest in startups that's interesting i think about it in a different way of or frame it a different way which is well one problem we have is obviously this huge uh well tech lash tbd if it's manufactured by journalists or how real it is but i wonder if a way to improve it would be uh giving people or ideally you know thousands or tens of thousands of people would have had equity in facebook or hundreds of thousands or millions rather than get it on the back end via taxes.

58:12And when it's taxes, it sort of zero sum, hey, you made money, now it's mine. When it's equity, when it's on the front end, it's like, oh, let's make this as big as it can be because we're all going to get rich. And I think that's where crypto with tokens can potentially present a legal or mechanistic way to give millions of people little bits of equity in your startup. Yeah, and I just don't know why in the end. Okay, so I'm Mark Zuckerberg. And I've got a choice to take$10 million from Jim Breyer. Well, I think you do both. I think you still take Benchmark, you take Jim Breyer or whoever. It was Benchmark, Excel.

58:48But you're trying to disrupt Mark Zuckerberg. You're trying to make the next Facebook. You need to break network effects. And you give little bits of$10 of equity to thousands of people. And I think that the problem that some people have in formulating those arguments is that the very best startups quickly are able to raise money at will from whoever they want to raise it from. And so a value proposition that says, hey, guess what? I'm going to let a whole bunch of people that you've never met or heard of invest in this company. Well, you can raise money at will. And so you've got to decide who you want to raise money from.

59:25Do you want to raise money from those people? Like, do they understand the risk they're taking when they invest in a startup? Like what What happens if they call you angry because the stock goes down someday or they can't sell it? And so I'm more interested in kind of saying, hey, there's a set of things we take for granted, like shares in a company or bonds or stocks or real estate investment trusts. Why can't we make every productive asset in the world something that I can buy a fractional share in? that's what I would be more interested in using crypto for. And then the other thing I'd be interested in using crypto for would be creating businesses that need to overcome a cold start network effect from day one.

1:00:11But I generally look at new trends through the lens of what new abundance does it create rather than what middleman that exists does it replace. ClearBank is a pretty interesting innovation. And some people are saying that, you know, venture should go back to its roots, which is funding technology risk and different forms of capital should, you know, fund your, you know, marketing spend or things like that. How do you think about that? Yeah, in general, I'm a big believer that we're looking for these exponential change events. And so I like ideas where you can light a forest fire with just a match.

1:00:49And I think that on some level, the true measure of the disruptive power of an idea is the degree to which it can make change without throwing money at it. Now, there are some companies where you can have a logical real growth strategy that involves raising a lot of money, like Lyft raised a lot of money, so did Okta. So I think that there are times when growth mode requires a lot of capital. Usually it's because the whole market is energized to want your product. And if you don't satisfy the needs of the market, your competitors will or incumbents will. But for the most part, I believe that capital efficiency is a proxy for how novel the idea was.

1:01:35Right. I'm curious how you think about going back to fund construction, follow-ons and the percentage of first check to follow-on. Because what we're seeing at the path from pre-seed to seed is that the price is rising faster than the company has been de-risked. And so we're thinking more and more up front. How do you think about that? Yeah, the way I look at it is every investor has to ask, how do I get paid for the risk I take? The way Floodgate believes it gets paid for the risk it takes is we take that risk before the Series A guys. And so now we have to take smart risks or otherwise we'll just lose our money.

1:02:18But we need to take that risk when we're not competing with those guys. If you're Benchmark or Sequoia or Excel or Greylock or these other folks, the way you might think about risk is different because now you're looking at early signals of product market fit or success metrics or just demonstrable proofs of early growth. But in the end, you have to figure out how do you convert that insight that you have and the access that you have to those companies into getting paid for the risk you take. Now, so the reason that we invest more of it up front is because that's the only time when our money is competitively advantaged.

1:02:58There's only one other time, and that is if the company starts succeeding at pro rata rights, and pro rata rights are a right. That's dollars you can invest that other people can't invest. But for the most part, I think that seed funds are particularly bad about this. I think if you went to most funds and said, show me the return on investment of your follow-on dollars compared to the return on investment of your first checks, follow-on investing has been scandalously bad. like if I were if I were the LPs I would be like starting to put more pressure on firms to quantify their follow-on dollar returns versus their upfront dollar returns because like every dollar is a dollar if you're an LP that that dollar you spent regardless how you spent it it's it's either gets a return or it's gone right and if you're putting you know one-third of your bets at series Series A and two-thirds follow on at Series B, you're basically a Series B firm.

1:03:56Correct. And you're a Series B firm with low ownership. And so, great, that's fine. But who are the very best Series B firms in the world and what talents and capabilities have they built and how do they compare to yours? You know, hey, some people may want to make that bet. That's up to them. Is there a meaningful difference between thinking about the world in terms of ownership versus thinking about it in terms of multiples or probability weighted multiples? Or is that sort of pedantic? Because most people sort of view it in an ownership perspective. Well, I think that there's a relationship.

1:04:34So the way I look at it is if you're going to have a successful fund, let's imagine you want to have a 3x fund. If you want a 3x fund, your best exit, because of the power law, has to return 1.5x the fund in profits by itself. And so you could get there a couple of ways. You can own a small fraction of a really huge outcome or a big fraction of a not as big outcome. But the reason that ownership matters is at the limit, right? If you have a$500 million fund and you want to be a 3X fund, your biggest exit has to return$750 million in profit. So you own 10 % of$7.5 billion, 5 % of$15 billion. There are ownership and outcome dynamics that must be present for your fund to achieve that hurdle.

1:05:21And so the bigger your fund gets, the more you simply have to care about ownership. Not caring about ownership just isn't an option anymore. And so is there a way by which – let's say an operator comes to you and says, hey, my fund one is$3 million,$5 million,$1 million. And fund three, I want it to be$50 million. I want to have converted and I want to transition into the next floodgate. There can only be so many floodgates and floodgates not going anywhere. are there what are you sort of advising is it because basically you go to lps and other firms who've been around and say i've done this before i will do it again for people who haven't done it before and and even buy fund three aren't likely to have you know a ton of obvious track record what is important for them to prove out like because what i'm trying to assert is it doesn't seem that there are that many strategies or legible strategies for getting in the top 20 companies other than I've done it before?

1:06:14Or how do you sort of think about? Yeah, well, it's funny because I don't, if some of these folks create the next great seed fund, God bless them, right? God bless America. I got no problem with that. And I'm really grateful when I first started to get involved in venture, people like Bruce Dunleavy introduced me to Phil Horsley at Horsley Bridge, and he didn't have to do that. And I kind of, the way I look at it is a little less macro. There are certain individuals where I think if they were successful, it would be a better ecosystem. And so I just do the best I can to be one of the good guys that helps.

1:06:54And I just expect that karma will work its way. And if it doesn't, then that's okay too, because entrepreneurs will still be better off. So I don't, but where they'll go and whether they become a fund that competes with ours or whatever, I don't think about that too much. Because I figure if they're talented and good for the ecosystem, they're going to find their path to the light regardless. And so we might as well be friends and me look at them as a fact rather than a threat. Totally. And I've talked to a number of them who've said that you've been immensely helpful. So if you're a micro GP and you have a great deal flow, do work with Mike.

1:07:32I want to close with some sort of mental models around company building or venture investing that you believe perhaps are no longer true or not as true as they once were because maybe market dynamics have shifted. What question I have, you know, Zach Cantor going back said, once the book has been written about it, it's too late. And so blitzscaling is his example of that works for things like LinkedIn, Facebook, things with immensely high gross margin businesses. Maybe it doesn't work for WeWork and maybe not even Uber. I don't know if you have a take on blitzscaling, but then broadly startup tropes or philosophies that were true that are maybe not as true today.

1:08:12Well, so I look at blitzscaling as a type of a growth strategy. So like when you're startup on the way to becoming a company, you hack insights, then value, then growth. And then someday you become a company that's hopefully profitable. So blitzscaling is a certain edge case of growth. And blitzscaling basically says there are certain situations where Jeffrey Moore's technology adoption life cycle is not as relevant. So in most markets, you have early adopter customers. They try your product. They get value from it. They convince pragmatist buyers. You cross the chasm. You go to the mainstream.

1:08:50But it takes time. It just takes time for people to like new things. But like with Lyft, the second people tried it, they're like, I'm done with taxis. And so we got in this situation where Travis Kalanick was going to raise crazy amounts of money. He was going to come after us with UberX. Everybody who was exposed to Lyft immediately said, this is a game changer. And so we knew in a situation like that, the market will be satisfied. And so you just have to ask, is it going to be us that does it or somebody else? And so in those cases, and I think this is what Reed's getting at, in those cases, it's irrational not to try.

1:09:29to cover the whole market. And you have to blitz scale in the same way that metaphorically the Germans blitzkrieged in World War II. You're right. The supply chains are more narrow as the tanks go forward faster. And you're trying to overwhelm the enemy through speed and agility in your growth. And sometimes you're going to do some things inefficient at the edge to achieve that growth. But the larger goal of capturing the most meaningful share of the market is so overwhelmingly dominant compared to all other goals that it's worth doing that. So do I believe that every startup in Silicon Valley that it's capital efficient, high margin, should blitz scale?

1:10:07No, I don't. I think most should go through the technology adoption life cycle. But I think there are times where it goes from zero to Main Street. And it's like the question is going to be who gets it? Is it you or the other guy? Okta had to go through this too in identity management. The market got energized to the idea that everybody needed identity management for the cloud. The question was, is it going to be Okta or Microsoft? Yeah. And Microsoft has worldwide distribution. And so you've got to decide to grow at hyperwarp speed or Microsoft just out muscle you. Does anything come to mind in terms of things that were once true, but no longer true or in famous startup tropes?

1:10:45You know, the funny thing to me is how true the fundamental lessons have remained. most of the stuff that people are saying isn't true are untrue things where people are saying there's a new truth and i think fundamentally you know a startup is all about harnessing exponential change to create a unique novel value proposition that people are desperate for that changes people's point of view and it grows at a hyperwarp speed and uh and it's done by people who live in the future. And like, I think that it's been remarkably true for remarkably long. And when I've spun my wheels or gotten off track, it's when I believed, oh, my business has somehow changed from that.

1:11:29Two last questions. One is, you know, I'm obsessed with how to create more entrepreneurs, reducing the barriers to entrepreneurship. One is this thing we've been talking about, which is VCs have portfolio diversification, founders don't. Is there a way to give founders some diverse portfolios either by, you know, making them scouts or by founder pooling. Keith or Boy came after me and he said, it's a terrible idea. And Keith, they're friends. But founders, you need to be all in. And if they have diversification, maybe they won't be all in. I'm curious what you think about that sort of founder diversification or founder pooling idea.

1:12:03I'm more on Keith's side. And then I get the other thing. I don't know if Keith said this, but I remember when I was at Motive, one of our venture firms said, hey, we're coming up with this idea to pool shares among all the firms in the portfolio. Would you like to do that? And maybe we were arrogant, but we're like, why would I want anybody's shares but our shares, right? And those are the founders you want to back. And so, like, here's the thing. Like, too many people, I believe, are now thinking of being a founder as like a career move. And the types of founders I like are people who think like Alex Honnold when he was climbing Yosemite El Cap without a rope.

1:12:40And they're doing it not just... they're doing it because they are obsessed with doing it. And they're not doing it because it's a stop along the way on their career or they're just looking to have that experience. It's like, and there's no shortcuts to hack your way up it. There's like, in order to climb it without a rope, you have to climb it hundreds of times with a rope. You have to know every nook and cranny of that rock. And the great founders don't view that as a chore because they're obsessed with their passion. And they want to understand something in a level of depth that nobody's ever understood it before.

1:13:16I guess my premise in terms of wanting to reduce the barriers to entrepreneurship is because I think sort of maybe there's some great founders out there who accidentally find themselves into it. And if the barriers were higher, then they wouldn't have accidentally found themselves into running a successful – the way that some people accidentally find themselves in Afghanistan and are successful there perhaps. Do you dispute that premise? Because Keith Reboy would have disputed a premise. You'd say, no, no, we want the barriers high so that the great people separate themselves. I agree with Keith.

1:13:42So I believe that entrepreneurship is more democratized today than ever. And it will only continue to do that. What is still rare and valuable is people who want to achieve true greatness. And I just don't think that's going to change. And I think that those are the people that animate the companies of tomorrow that are going to be amazing. And, you know, greatness isn't something that happens to you. It's a decision. And I just think that the decision to be great trumps all, right, as it comes to this. You have mental models for what makes a great founder or founding team. Do you have any mental models or frameworks for what makes a great investor?

1:14:25As, you know, when Benchmark looks to hire a GPU and Flowgate looks to hire another investor, is there anything that you're sort of have a unique take on? The best investors I've known are as interested in the intellectual content of what it takes to be a great investor as product people are and building a great product. And so the number one worry I had when I started investing after being an entrepreneur was product fun was done. I had to get ready to have a new kind of fun. And I had to become intellectually curious and competitive about a whole new set of things. And so you look at guys like, say, Charlie Munger, who's Warren Buffett's investment partner.

1:15:09The thing that he says is that without fail, the very best investors, regardless of what their strategy is or what they invest in, are incredibly well-read, super curious. And they're obsessed in the field of investing as Mark Andreessen was in building the Mosaic browser at the University of Illinois. Right. And it's like, if you're ever going to be truly great, I think that, that you have to have that passion for it. My guest today has been Mike Maples. The podcast is Starting Greatness. Take a, take a listen. Mike, thank you so much for coming to the podcast. Thanks for having me, Eric. It's great to see you.

1:15:43Turpentine BC is a podcast from Turpentine, the network behind Moment of Zen and Econ 102. If you liked the episode, please leave a review in the Apple store or rate us on Spotify.

1:15:57Thank you.

From the publisher

This episode features an interview with Mike Maples, Jr, the co-founder of Floodgate, that took place in 2020. Mike's interview on Turpentine VC from September 2023 is one of our most popular episode to date, and this earlier interview offers relevant context to his success and discipline. The conversation covers how Mike got his first fund from Austin Ventures, his view on "Thunder Lizard," missed opportunities like Airbnb, and what VC could look like in the future.

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TIMESTAMPS:

(00:00) Intro

(00:33) Building Successful Venture Firms

(04:13) Journey from Insight to Growth

(07:30) Insight Hacking in Entrepreneurship

(08:57) Startup Success

(10:48) Market Timing in Startups

(14:11) Sponsor: Brave

(18:04) Picking Co-Founders

(33:54) Understanding the Venture Landscape

(38:53) Power of Indexing: A Case Study of AngelList

(41:32) Role of Brand in Venture Capital

(42:45) Future of Venture Capital

(46:52) Relationship Between VCs and LPs

(53:48) Investing in Non-Tech Businesses

(57:21) Potential Impact of Crypto on Venture Capital

(01:05:38) Importance of Ownership in Venture Capital

(01:09:16) Blitzscaling in Startup Growth

(01:15:43) Wrap


This show is produced by Turpentine: a network of podcasts, newsletters, and more, covering technology, business, and culture — all from the perspective of industry insiders and experts. We’re launching new shows every week, and we’re looking for industry-leading sponsors — if you think that might be you and your company, email us at erik@turpentine.co.

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