In short
Uncapped #41: The Benchmark Team
Podcast Overview
- Title: Uncapped with Jack Altman
- Episode: Uncapped #41
- Description: The Benchmark partnership discusses their resistance to scale, elimination of residual economics, and the establishment of an equal partnership. The episode explores the implications of these choices for founders, decision-making, and the venture capital craft.
Key Participants
- Peter Fenton: Longest-serving general partner at Benchmark with a notable track record including investments in Twitter, Yelp, and Docker.
- Eric Vishria: General Partner at Benchmark, known for leading investments in Confluent and Amplitude.
- Chetan Puttagunta: General Partner at Benchmark, involved with companies like Elastic and MuleSoft.
- Ev Randle: Newest General Partner at Benchmark, previously invested in startups like Anthropic and Databricks.
Episode Highlights
- The Rarity of Staying Small
- Discussion: The team reflects on the increasing trend of VC firms scaling up, contrasting it with Benchmark's deliberate choice to remain small.
- Insights: Staying small allows for closer partnerships with founders and enhances the quality of decision-making.
- Activities That Degrade with Scale
- Key Argument: As firms scale, the alignment with founders diminishes, affecting the quality of investments and relationships.
- Example: Benchmark’s model does not participate in future rounds to avoid conflicts of interest.
- Core Principles of Benchmark
- First Call: The goal is to be the first call for entrepreneurs, ensuring trust and authenticity in all interactions.
- Equal Partnership: Emphasis on equal partnership among general partners contributes to a supportive and empowering environment.
- Contributions and Expectations
- Contribution Mindset: Partners strive to contribute as much as they take out, fostering a culture of mutual support.
- High Conviction Investments: Investments are made based on high conviction, focusing on close, long-term relationships with founders.
- Founder Relationships
- Empathy and Support: Benchmark aims to understand and empathize with founders, focusing on making them better versions of themselves.
- Transparency: The firm values open communication, where feedback is direct and honest.
- Identifying Special People
- Spotting Talent: The conversation highlights the ability to recognize unique traits in entrepreneurs and the importance of aligning with their vision.
- Non-Consensus Bets: Benchmark is comfortable making investments that may not align with mainstream trends but have potential.
- The Role of AI in Investing
- Current Trends: Benchmark has been proactive in investing in AI-driven startups, emphasizing the role of passionate founders.
- Navigating Disruption: The rapid changes in AI technology necessitate a keen understanding of the evolving landscape and the importance of strong founder relationships.
Conclusion
- Founder-Centricity: The podcast emphasizes the importance of being founder-centric and maintaining deep, meaningful partnerships with entrepreneurs.
- Cultural Ethos: Benchmark's approach fosters a unique culture that values contribution, empathy, and long-term collaboration, setting it apart in the venture capital landscape.
Additional Resources
- Links to Participants:
- [Peter Fenton on Twitter](https://x.com/peterfenton)
- [Eric Vishria on Twitter](https://x.com/ericvishria)
- [Chetan Puttagunta on Twitter](https://x.com/chetanp)
- [Ev Randle on Twitter](https://x.com/EverettRandle)
- [Jack Altman on Twitter](https://x.com/jaltma)
- Podcast Link: [Uncapped Podcast Substack](https://uncappedpod.substack.com/)
- Contact Email: friends@uncappedpod.com
Episode Timestamps
- (0:00) Intro
- (0:18) Becoming more rare to stay small
- (4:58) Activities that degrade with scale
- (9:08) The principles of Benchmark
- (14:07) Contributing as much as you take out
- (18:37) Doing the right, hard-to-sell things
- (23:31) Benchmark’s relationship with founders
- (31:29) What makes a quality investor
- (36:15) Cultivating different tastes in founders
- (39:56) Spotting special people
- (46:06) Consensus vs non-consensus bets
- (47:50) Investing in founders, then AI
- (53:06) Founder centricity matters more than ever
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Unique Strategy of Benchmark
0:45 to 4:09
Discussion on Benchmark's approach of partnering closely with founders early in their journey.
“So just to pick somebody random, like Chathan, I'm curious, like, what is your take on this whole topic?”
Experiences and Observations from Benchmark Partners
4:09 to 6:44
Benchmark partners share their experiences and the importance of maintaining a close relationship with entrepreneurs.
“And so there are a number of things that happen when strategies are misaligned with purpose and values.”
Benchmark's Principles and Values
6:44 to 9:01
Exploration of the foundational principles that drive Benchmark's operations and relationships with entrepreneurs.
“I just say it's like the engagement with the entrepreneur that I think is the time limiter and the constraint.”
Culture and Legacy at Benchmark
9:01 to 10:50
Discussion on the unique culture of Benchmark and how it informs the partnership and legacy approach.
“comes into conflict with the idea of, you know, each of us going out and doing eight investments a year or scaling up massively or something like that.”
Cultural Responsibility in Entrepreneurship
14:03 to 16:47
Explore the cultural ethics that shape responsibility within entrepreneurial settings.
“And I think the culture, as soon as you get into the parts of everyone's identity that are ego-driven, they lay claim to things psychically that make sense to them.”
Understanding Benchmark's Approach
16:47 to 18:56
Learn how Benchmark's ethos focuses on understanding and supporting founders.
“So I can see why you'd be like, I got to make sure I give enough before I go, even though it's sort of your, in a weird way, you know, paying back prior generations.”
Transparency and Authenticity in VC Relationships
18:56 to 21:50
Discuss the importance of transparency and congruence in VC interactions.
“If you're just loud, you can just like, you could just poke at people.”
The Role of Feedback in Founder Relationships
21:50 to 23:28
Examine how constructive feedback can enhance founder performance and relationships.
“we may not say it behind your back, but we're not going to be a situation where, here's what I really thought about the board meeting.”
Co-founder Dynamics in Venture Capital
23:28 to 26:14
Understand the parallels between venture capitalists and co-founders in supporting entrepreneurs.
“we really pushed both the founders and the whole team to be a better version.”
Navigating Entrepreneurial Challenges
26:14 to 28:05
Explore how to address the evolving challenges in entrepreneurship and VC relationships.
“But then you have a board member who's there through the first round, the second round of execs and the third exec team and all of that.”
Show all 23 chapters
Degradation in the Industry
28:05 to 29:59
Explore how the shift in capital deployment affects entrepreneurs and their relationships.
“And so the system is built to, I think, create in the mind of the entrepreneur a selection criteria.”
The Importance of Co-Founders
30:00 to 31:30
Understand what qualities to look for in a co-founder to ensure long-term collaboration.
“And so we say yes once or twice a year, serve for a decade long.”
Characteristics of Great Investors
31:31 to 33:49
Discuss whether great investors need to possess unique traits akin to exceptional entrepreneurs.
“You have to be the same way Do you have to be unusual as a person to be a great investor?”
Spotting Unusual Talent
33:50 to 36:20
Learn about the nuances of identifying unique entrepreneurial talent and the dynamics of partnerships.
“I mean, you and I talked about this a little bit with like Max at LaGora's interesting example.”
The Art of Commitment
36:21 to 38:42
Delve into the importance of genuine commitment in investor-entrepreneur relationships.
“or was something in the Lagora situation, did something there jump out faster?”
Authenticity in Entrepreneurship
38:43 to 42:01
Discuss the significance of authenticity for entrepreneurs and investors in building trust.
“chasing what is it that you see and then allowing that to get washed with experience because sometimes you're going to get it wrong.”
The Authenticity Challenge in Entrepreneurship
42:01 to 44:25
Explore the importance of authenticity in entrepreneurship and how it affects relationships with stakeholders.
“Like that's part of it, which is like, who do we respond to?”
Navigating Market Challenges in AI Startups
44:26 to 45:48
Understand how the recent market dynamics have influenced AI startups and what it takes to succeed.
“They're not looking for, you know, fancy brand names.”
The Rise of True Believers in AI
45:49 to 47:28
Learn about the unique characteristics of entrepreneurs who thrive in challenging market conditions.
“Like there was some natural inspiration for what you were doing.”
Investment Strategies in AI
47:29 to 49:36
Discover how a focused investment strategy on relationships shapes AI ventures.
“Even if you look at the people who worked at the labs in the like late 20-teens.”
The Importance of Founder Centricity
49:37 to 51:37
Examine why founder-centric approaches are crucial for navigating the rapidly changing AI landscape.
“And so that meant that we were looking for just really spectacular entrepreneurs with unique approaches to the market.”
Future Disruptions in AI and Entrepreneurship
51:38 to 55:34
Anticipate future disruptions in AI and their implications for entrepreneurs and investors.
“but all of those investments at the time were a little bit non-consensus.”
Understanding the Lag Effect in Capital Flows
56:00 to 56:23
Discover how the timing of capital investment impacts entrepreneurs and innovation.
“but then the lag effect of our industry is that, you know, 90 % of the capital flows in afterwards after the entrepreneurs have figured it out.”
Transcript
Automatic transcript. May contain errors.0:00Jack Altman:I know that I'm a moment away from any of these people firing me and I want them to. But the minute I become predictable, it's over.
0:07Peter Fenton:Many things. Predictable is not one of them. Benchmark team, it is an honor to be here with you all. I'm not going to make you all reply in unison to me, but I'm really excited to be doing this with you. I want to start with an observation, which is that of the sort of top VC firms, whatever you'll call that. But like, you know, I'm thinking of Founders Funds, Koya, Thrive, Andreessen. most have scaled in a big way. For whatever set of reasons, that has been sort of like the dominant strategy. Benchmark has been a stalwart in some ways to hold out with small firm, small team, smallish capital base.
0:41Peter Fenton:And I'm just curious, like, why? And I'm sure you all have sort of like different opinions on this. So just to pick somebody random, like Chathan, I'm curious, like, what is your take on this whole topic?
0:53Jack Altman:You know, we only do one thing, which is partner with founders early and we really like to partner with them really early. Like I think the favorite amongst all of us is partnering with a founder pre-launch or at idea phase or when it's like two or three people in a room. You know, just growing with that firm, I think just like in terms of measuring happiness for each of us, like that's where we derive the most amount of like professional satisfaction. And if you just think about what that does in terms of alignment of benchmark with the founders and that company, it's pretty amazing if you're there from like step zero.
1:30Jack Altman:I would argue that you can't do that as you scale. Like the interests, and we see it all in our board meetings, like every round becomes its own thing and its own game and its own whatever.
1:42Peter Fenton:And one of Benchmark's things that you, we've talked about this, that you're like, we don't do the future rounds. So there's no conflict in the middle of those.
1:48Jack Altman:And we're fully aligned on dilution. We're fully aligned on trying to make this as the biggest outcome we can do. and I think capital constrains you in that way. Time constrains you in that way. And each time you go partner with a founder, you're doing it with extremely high conviction and you're going all in. That to me personally is an extraordinary experience. And, you know, different models, different ways of practicing the business. But for me, this is the way I love practicing the business. It's becoming rarer by the day. And then therefore it becomes more differentiated.
2:26Peter Fenton:Peter, you've been here the longest. And so you've obviously seen Benchmark in its context through a bunch of sort of changes around you. Have you felt tempted at any points? Have you felt strengthened in sort of your clarity on what it should be like? You know, you have your behavioral experience on a Monday, which is where we aggregate.
2:46Jack Altman:Today is a Monday. We're here with you. It feels great. and and there are eras in the business that i've participated in where the mondays sort of sucked and some of those were just cyclical you know you have a downturn in the economy your partners are bringing in there's their struggles their pains the the channeling the entrepreneurial landscape at that moment in time what i was struck by is the period of time that i've spent i've had time at Excel and I've had time at Benchmark when that felt more self-inflicted, not market-driven. And so the lived experience, the behavioral experience is the joy of the business is centered on serving entrepreneurs.
3:26Jack Altman:And as Shaitan related, you're getting close to an entrepreneur, being a partner, deep partner to them, social, emotional partner, strategic partner, all of that. On a Monday, if we're talking about that, it feels really good. It feels aligned and it feels purposeful. And when the Mondays were talking about our friction with their European effort, and I'm sure the European partners at the time, now called Balder, Tim, were talking about the problems with us, it felt draining. I joined Benchmark and they just raised over a billion dollar fund in Benchmark 4 and the overhang of the misfit between how do we practice our business of partnering early, going shoulder to shoulder with an entrepreneur and deploying that volume of capital.
4:09Jack Altman:And so there are a number of things that happen when strategies are misaligned with purpose and values. And the main thing that happens is just less fun. And so I looked at the simple question of like, how many hours a day or Monday meetings go somewhere between six to eight hours? And how much of it is just joyful and aligned? And how much of it is dealing with the stuff that's not sort of what brings purpose and meaning and value in the business? And what I feel like we got right as we select people who care mostly about the proximity to the entrepreneur, being able to deliver a meaningfully differentiated experience for them.
4:45Jack Altman:So they come away and they give a reference to us that says, benchmark shows up on all the recruiting calls. Benchmark is at the epicenter of our tough decisions. They're always available. They being us individually and then as a group. And scaling, just asking the question of like more capital equals a whole bunch of activities that I think degrade. Interestingly enough, they eat at the essence of why we practice the business. So the outcome of maximum cash-on-cash multiple, I think, is degraded with scaling. Yeah, definitely that. The quality of the relationship with the entrepreneur is degraded by scaling.
5:21I think ultimately the joy,
5:25Jack Altman:because there's some other thing that's growing, which is an incentive system that fuels more as more. isn't wrong for other people to do it. I just know what their Mondays feel like. And we leave Monday and carry that energy and that effervescence and the sense of purpose into every day that follows from that. And when we didn't do that, and we had more activities, more extracurricular activities, man, it felt the opposite. It's like you want a Monday to end and then you were a little less of yourself the rest of the week. How about you, Eric?
5:55Peter Fenton:I think this strategy is not financial. It's not financially maximal for us. No one's crying for us. We're doing fine. But like, so it's a perfectly fine financial outcome for us or financial strategy for us, but it's not financially maximizing. It's happiness maximizing. And it's happiness maximizing for the kind of person who wants to do the work. Can I put a third variable there if there's happiness, financial? Yeah. If you had to put a third variable of like impact, do you think that you can have the most impact this way? Or do you think you could increase your impact if you worked with more companies, even if you suffered a little bit for it?
6:38Peter Fenton:I don't know that the way we do it, it just doesn't scale, unfortunately. Like it doesn't scale. Is that because of the board seats? Yeah, it's the engagement. I just say it's like the engagement with the entrepreneur that I think is the time limiter and the constraint. Yeah. And that's it. That's the time limiter. Ev, you obviously came from like bigger firms, Founders Fund and KP. I guess you're rolling, what are you two months in now? Three months. Three months. So like your experience on this has to be at least notable because it must operate so differently. I mean, I think today, especially one of the beautiful parts about the asset class is that the menu is so large in terms of how do you want to spend your day to day and what do you want your life to look like as an aggregation of that day to day.
7:21Peter Fenton:So even among firms that are larger, like KP is very different from Founders Fund, which is very, very different from Sequoia, which is very different from and Dreesen, which is different from Lightspeed and GC, like everything, some firms are more similar than others, but every firm is actually quite distinct. But I do think the thing that really stands out about Benchmark, and I think to Chaitan's point around being even more relatively differentiated than it was in the past is as the prevailing trend has been towards scaling and getting to mega scale. I just, I talked to some of my friends and peers at some of these larger firms and the way that they talk about their day-to-day and their job and, you know, how they're getting fulfillment out of their job, you know, it'll be, let's say it's over the summer and they're like, yeah, I've already done four deals this year.
8:02Peter Fenton:So I'm having a pretty good year. Yeah. And I'm like, I'm like that, that is like the, that is the Northstar and KPI of like, what's giving you fulfillment. I'm like, do you like the founders? Do you like the companies? Or is it just the fact that you've shoved capital into four, four investments and four companies that's, that's giving you. This was when actually that gets at one of the things that was a noteworthy difference for me going from running a company to now doing investing is as a company like money's involved, but like the primary work is about a product and customers. Yeah. And then in venture, there is at least one way to practice it where it's primarily about dollars, which I just don't think that's like a path to happiness.
8:41Peter Fenton:I mean, and it can be for some people, but I think like this is, this is a group that's very much self-selected into, you know, maybe the Charlie Munger punch guard approach where it's like over your lifetime, you might only have 10 meaningful partnerships. So every single one of those partnerships should be unbelievably meaningful for you, for the founder that you're working with. And I think that fundamentally comes into conflict with the idea of, you know, each of us going out and doing eight investments a year or scaling up massively or something like that. What are like the principles or like foundational tenants of benchmark?
9:13Peter Fenton:If you had to describe like the three to five things that like define what benchmark's about, like how would you name those?
9:20Jack Altman:We want to be the first call for an entrepreneur. We want to be their most important and most impactful partner. And I think it's like pretty easy to quantify. You can ask any of the companies we all work with, who do you call first when you hit a patch of bad news? Like, who do you share that with? We want to be that person. That can only come from being there for the founder, having full trust between you and the entrepreneur, and the entrepreneur knowing that when they speak to one of us, they're getting an authentic experience. Like it's not, I noticed, you know, with these like large groups that we've all been part of and boards and stuff, like whenever bad news gets presented in a board meeting, you can see panic in some people in the room because they have to go tell their boss with the board meeting notes afterwards.
10:09Jack Altman:Things are off track.
10:11Peter Fenton:Also, by the way, it's a reflection of something in the relationship if they're learning bad news live in a board meeting. Yeah, 100%.
10:16Jack Altman:And, you know, like we're working with such unformed companies and people that like there's going to be bad news. And if you like aren't expecting that, then you're doing this job all wrong. And so like things go well, things go badly, things go sideways, things go up, things go down. Stuff happens. And as long as the entrepreneur knows that they can call you and you're going to be there and there's trust there and you're that first call. I mean, that's what we aspire to in every single one of our relationships.
10:45Peter Fenton:So there's that part of it, which we've talked about a bunch. And then the other part of it is the equal partnership. And I think that's a, it's a very special, like it's a very special thing. You know, I've been here for a quarter. Peter's been here for 20 years. I think I'm on 11th. You're on what, eight? That equal partnership is really special, I think, and just something that also doesn't scale, frankly, but has a very kind of special dynamic. And I remember when I joined and you're just like this new person, it's my first investing job, you know, Peter and Bill and Mitch and Matt, who are the four that I joined, they're like asking me about doing things.
11:29Peter Fenton:And you're like, well, I have no idea. Like, I have no idea. I have no idea how to do this job or anything else. But I think it's just it relates to this, you know, deep belief in the equal partnership. And I think it's very empowering for a new person. um i think or i found it very empowering i've told me he was disempowered he was disempowered i think it's just like it's very empowering for the new person and it's and it's also it has it also like creates i think for the right kind of person it creates a lot of internal drive and expectation because you're like oh i better not fuck this up and um and so i think that's a magical piece of why is it so hard for most people to do this because like i think a lot of other firms you know want it but effectively you know rounds to zero the number that can do it i have this belief that the biggest leap wasn't at the founding of benchmark the founding of benchmark with like the founders came together it's like how do we cut things up okay we cut them up okay it's equal what else do we do but then they had an amazing first fund benchmark one was like a legendary um you know whatever ebay 70x return or something like that then so they built all this brand value like they gave it away and then they gave it away and i think that was the lead nobody can do that and that that i think is the hard part right it's like well i i i built the firm i built the brand i should get some economics from that i should do or whatever it is like
12:52Jack Altman:no residual economics is the craziest it's nobody's craziest thing it's the craziest thing
12:57Peter Fenton:there's no incentive really to do it unless you really care about legacy and something other than yourself. I mean, there's, the incentives are very thin to do it.
13:06Jack Altman:It's also just, I think, rooted in the culture of benchmark. And you go back to Bob, I mean, Bob, Bruce, Andy, all these, the founders have played their part, but it was rooted in this idea of respect and affection, is that you should have a partnership where you really respect and admire, you give them, give all my money to any of my partners, but then you admire them you say they're there's an old saying like a virtuoso somebody who surprises even themselves and i believe that about all my partners practicing the business they're virtuosos in the aspects of the business that motivate us to do the work so when bob raised his hand and i was there he just said it's time i'm out and others had left before you know andy and others but there was never a conversation it was actually just the opposite We gave them economics in the fund.
13:57Jack Altman:They weren't giant economics, but it was just a way of saying thank you. And I think the culture, as soon as you get into the parts of everyone's identity that are ego-driven, they lay claim to things psychically that make sense to them. And it would never make sense to ask for something at this firm that was going to entail taking more than you're giving. And I think that's a weird thing to say. It's a pressure that I feel as the last of the prior generations, knowing that I want to be raising my hand first before I realize I'm not contributing more than I've taken out. Not because, you know, it's some explicit trade, but just it's a cultural ethic.
14:41Jack Altman:And the cultures we know as you found in your company, like they're so durable, like the inertial forces of culture that get founded. There's one other thing you said, what is benchmark? And if I read one book that captures benchmark, it's this book. Now, partner's different here, but it's the Carl Rogers on becoming a person. And the premise of the book, which is very simplistic in a sense, it was like the apex of client-centered therapy. It's about psychotherapy. Sorry, this is where you wanted to go in this conversation. We love psychotherapy. But the premise of the book is that to be useful in a relationship, you have to first permit yourself to understand the other person fully.
15:17Jack Altman:And I think if Benchmark is doing its best work, an entrepreneur comes in here and says, they see me. I bet if you ask Andrew at Cerebris, you know, who understands him most fully and the founding team, the purpose and the vision of the company. It wasn't, well, he found this hire for me or he gave me this advice about negotiating the contract with the company X, Y, or Z. It's like Benchmark understands what I want to do. And then we do something else, which I think is equally important, unconditional positive regard. And there are examples in the past of Benchmark where that's been broken. And I think an immune system builds around those failures and says, how do we not do that again?
15:56Jack Altman:As opposed to say, we're defined by that one act. And so I think what you see in the current lineup at Benchmark is a really emboldened immune system. We've had some vaccinations from past experiences to basically say, like, we never want to be in a position where the relationship degrades, where there isn't that faith that we've delivered unconditional positive regard because we believe in our founders oftentimes more than they believe themselves. And so if you understand the founder fully and you have unconditional positive regard, then you really can empathize with what they're going through.
16:28Jack Altman:And I think that that nurtures the sorts of success possible with founder entrepreneurs that we all hold out as the great examples of why we do this job.
16:37Peter Fenton:I remember when we spoke last, you talked about the fact that like the benchmark seat was kind of given to you, like that from the beginning is like, I'm going to give this to the next person. And I can see why, like you're saying, like the seminal moment was actually the handoff because that creates yeah the instigation for all the future handoffs yeah and you feel responsibility with that yeah like i mean like i think all of us feel we feel responsibility that was one of the big things we talked to ev about when as ev was joining it's just like responsibility that responsibility well just like you feel it like not everyone feels that like and not every you know which is fine but like totally well also i think you know if you're talking about if at the because it's equal when you walk in it's like if a bunch is given to you right at the beginning you're like i gotta pay this off to somebody and the people who kind of set me up from the beginning, like I can't really pay them back anymore.
17:22Peter Fenton:So I can see why you'd be like, I got to make sure I give enough before I go, even though it's sort of your, in a weird way, you know, paying back prior generations.
17:31Jack Altman:But rooted in that as well, Eric says responsibility. And I think he feels it. And I respect that. I think the founders gave us permission to basically not take it too seriously.
17:40Peter Fenton:Yeah.
17:41Jack Altman:They said, listen, come on, like there's a group of you, no one's going to be around in, you know, a million years. Everything's ephemeral. Yes. So what you want is a tight knit group of people that are at maximum potential manifestation, like the energy, the joy, and the heaviness of like, oh, we're going to have to maintain this relic and wheel it out. And like, we've got tablets in the back about what the founders said. None of that bullshit, man. Like, this is like a day to day thing. By the way, forgive me, we're in an entrepreneurial environment where like when somebody has a legacy, we want to destroy it.
18:16Jack Altman:we're in the business of creative destruction, not permanence and enduring and forgive me. Yeah. Like our startups bubble up from nothing and we stay true to that. And I think the firm's premise is that we should have our own form of creative destruction. There's no legacy or claim to it at benchmark. It's like the immediacy and present moment that we deliver. Everything else is secondary.
Read the full transcript
18:37Peter Fenton:One of the things that you just said, which I hope is okay for me to press on is, and I've wanted you guys to talk about this, which is I know each of you individually and I know you all are founder friendly. And there's like, it's very easy for people in a competitive venture landscape to like poke at one historical example that everybody else has done. If you're just loud, you can just like, you could just poke at people. Sure. I would say you're not loud externally and you sort of have a mindset of like, we're going to let our actions speak. But I've wanted you guys to sort of like speak because I know you're very founder friendly And I've talked to founders you work with and all of that.
19:12Peter Fenton:So I'm actually curious to hear, you know, your sort of thoughts is, you know, you've seen some of the stuff like, is it important for you to sort of just like talk about like what you just said, like there's like a thing and then we have like an immune reaction to it and the firm updates or like, yeah, how do you process all that?
19:30Jack Altman:Humans are storytelling animals. Every firm has their story. And depending on the situation and what the motivations are of the counterparty, you to accentuate certain parts of a firm's history. You know, the ethic of the firm, and I think this is sort of borne out and even in our worst moments, is the company must come first. And so we're not more important than the company. Nobody's more important than the company. It's the initiative, it's the collective premise of an entity which is bigger than any one individual. And there are moments in the past, you know, look, I've been around through the generations where it used to be the standard model that, you know, when are you going to get a real management team?
20:13And that sort of faded to, well, perhaps we can go the distance
20:18Jack Altman:and you have the Steve Jobs narrative, which is like what crimes were committed against this notion of general management versus the founder mode reality that we all support. The part that's sort of most relevant, I think this is what happens every day here, is we view our job, I do personally, and this has been borne out in the references, is making the founders the best version of themselves. And like any relationship, if it's simply sycophantic and enablement and codependency, we make them worse. If it's harsh and it's judgmental or absent, we make them worse. So one of the things I think you need to figure out in references is like, what questions should you ask?
20:56Jack Altman:And of course, if you're going to engage with any great firm, you want to go and do references. The one that's the first phone call, but I actually think it's even, you go a level deeper and say, how does this person make you a better entrepreneur? And how have they unlocked your potential? And what we care about more than happiness is flourishing. And our companies, and I think what's borne out in the work that we've done is that if I work with that group, like I'm gonna be a better version and I'm not gonna be living in fear because then you're not a better version of us, nor am I gonna be getting, forgive me what happens in our job right now, I'm struck by the number of boards where I see this is a relationship that's sycophantic, that where people aren't afraid, people are afraid, I should say, to pursue the truth because they don't hurt anyone's feelings.
21:37Jack Altman:Or worse, I think the greatest crime that occurs in many of the boards that we all serve on is that somebody says something behind the entrepreneur's back, they won't say to their face. That's one of the things I think is a deep ethic at Benchmark is that we are transparent. Like if we're going to say it to your face, we may not say it behind your back, but we're not going to be a situation where, here's what I really thought about the board meeting. And this idea of congruence, which is a key term in psychotherapy, is that you really want to know that you can trust your partner because they're not putting a face, a mask on because they want you to feel a certain way, but they're being real.
22:08Peter Fenton:By the way, this also goes to your point about if you're not going to, if you don't need to put more dollars into the company, if you structurally almost can't put more dollars into the company, then you just want to tell them the truth. You're truth-seeking. If you're hoping to win the next round, you don't want to piss them off because next month you might be writing a term sheet. And I think there's a lot of, there's the references piece, there's the I want to put more money into this company thing. There's just like, I don't want to fight type of stuff. And I do think it leads to that, which I think there's like the best version of being founder friendly is not comfort all the time, obviously.
22:39Peter Fenton:Yeah, definitely not. And there was, I mean, there was a recent example of this. I recently led an investment that's still unannounced, but we actually had the founders over for dinner in the dining room where we'll have lunch here in about an hour. And after, you know, during the dinner, they showed a demo. We were going through their commercial strategy and we gave them a lot of very direct feedback. And, and a lot of it was constructive. It was like a really productive, constructive conversation, but not every founder, you know, responds super well to that. So I called the founder afterwards and I was like, well, how was that for you?
23:09Peter Fenton:You know, how would you respond to that? And in that call, he said, you as a team are going to make us better founders. And I can tell that right away. And because of that, he really wanted to work together because it wasn't just going to be, you know, slaps on the back and congratulations, but it was going to be a relationship where we really pushed both the founders and the whole team to be a better version. Does it feel like structurally different to you than KP and Founders Fund in any way? I think maybe the most difference is with Founders Fund, because I do think Founders Fund obviously really, really leans on this, the kind of like Hippocratic oath of VC, which is do no harm.
23:48Peter Fenton:And in doing so, it's like, hey, we're going to be completely hands off is kind of the pitch. And then if you need something, call us. I think, again, that sells really easy. I actually do think that it's one of these things that in practice actually materializes sometimes as, I don't wanna say like laziness, but it is just more passive. It is just like we should back founders that are gonna figure it out all on their own and that they don't need help and they don't need any VC assistance. And sometimes that works out. And sometimes maybe there are founders that are like that, but I think the vast majority of the time, almost every single founder could use feedback, a sparring partner, any of these things.
24:26Peter Fenton:Like even Tiger Woods has a coach. It's like a hundred percent. And so I think like having that position is something that I think is a great soundbite and like, you know, goes really well on Twitter. But I think when it comes down to it, there's very, very few practitioners, even, you know, the Tiger Woods of the world that don't benefit from something like that.
24:43Jack Altman:This is ultimately the highest accolade of a firm that they seek is a manifestation of a value system. And everyone in this room, I've heard this, and I know I'm going to hear this on your newest investment, is that if we've really done our job, and you'll hear this in our references, they feel like a co-founder benchmark. It feels like they were a co-founder. And what does that mean? Well, it wasn't a conditional transaction. It wasn't a one-night stand if they gave us money and then we sort of could brag about the brand. But it was a, they were proximate with me When, when, what a founder and a co-founder does, it's a bit like being in a partnership where you have a child, where you just say like, there's something existentially deep that's permanent in that relationship.
25:26Jack Altman:And I believe most companies that have single founders end up finding proxy co-founders because they, they, you need support systems. You need a relational, you know, balance and as the ups and downs of being an entrepreneur. And so if we've achieved that, you could say, well, it's not for everybody. Some firms might want more of like just the money, thank you, and the brand. Or they want services that are delivered by people who work at the firm. Yeah, those are different facets. But the depth that can occur when you have that kind of proximate relationship ends up taking you through troughs that would advise the companies to be sold early or to have a destitute founder who's just tired and doesn't.
26:09Peter Fenton:There's also a through line to it. Like I felt this as a founder where like even like a like a long time exact might be four or five, six years. But then you have a board member who's there through the first round, the second round of execs and the third exec team and all of that. So you're working many more hours per day with people on your team. But then when you look back over a decade, you're like there's somebody who's with you the whole time. And it's your co-founder and your board members. So there's there's something about the long arc of it, too, that is special. I have moved away from talking about it as like guidance or advice or whatever.
26:41Peter Fenton:And I loved your sparring partner thing because I think that's what it is. And that's what the co-founder thing is too. Because like startups are hard. They're really hard. And the most successful startups are doing things that are new, innovative, and haven't been done before. Therefore, you're figuring things out for the first time. Like you're figuring things out for the first time that are like challenging hard and no one knows. And so like a huge part of the co-founder thing or, you know, which we should be careful about like using it. But like it's that aspiration or that idea is, hey, we're asking each other questions that like sharpen our thinking.
27:23Peter Fenton:we are like trying to figure things out together and i think that's a that's a very specific way of working where i feel like a lot of times what we're doing is you're i'm i'm talking to somebody i'm thinking of a very specific example from last week was just like where it's like the author knows like she knows what she wants to do and it's like in there and you're asking questions to help them realize realize it and and for it to like come surface or get clarity on it and like that's very it's different than getting like advice right that isn't advice that is that's a sparring partner yeah and um and and a sounding board and i think that's where you get it's part
28:04Jack Altman:of what i feel like is forgiving this where i got to be the older person in the room the the degradation of our industry and it really has been a degradation as i think it's shifted the the system has shifted to winning our goal is to win right because there's there's capital supply now And so you have this large sums of capital that need to be deployed. And so the system is built to, I think, create in the mind of the entrepreneur a selection criteria. They'll say if you're doing POCs, you want to design the criteria of the POC so you win it. So what's happening is the industry's programming entrepreneurs in a way to select for things that I think are off target.
28:40Jack Altman:And they're aligned with the target of the firms and the capital basis they're deploying, but they're off target relative to the quality of the relationship the entrepreneur seeks. So what are the big ones? The biggest thing, I'm not going to pick on the off-target things, the on-target things are when I want a co-founder, what questions do I ask? And do they make me a better version of myself? Do they provide the kind of expansion of my horizons that make me every day feel more joy for doing this work? Do they keep me honest? Are they available? Do they put me first? And so a lot of winning as opposed to serving, winning is a moment in time.
29:16Jack Altman:We average in our boards 10 plus years. If you could back them with the history of my boards, 10 plus years. And so maybe three or four executive teams, as you say, might go through those years. And the sense of continuity of my partner is there. And this is the case of, I mean, I love my relationship with Howie, not to pick one, but with Howie Lew at Airtable. and how he's going through a genesis right now and a creativity that I think occurred at the beginning of Airtable. And it is so fun to watch, but I understand the human and I know what he's gone through. I know how to help him at parts sort of say, like this is an area you want to be asking some questions about.
29:52Jack Altman:And I think that that's different than winning. Winning is a transaction of like, take my capital and I got to get onto the next one. Because if you win, you got to win the next one. And so we say yes once or twice a year, serve for a decade long. and the differentiation of that. And because our incentives aren't the same as deploying capital. So I think that creates, in the entrepreneur's mind, they have to ask the right questions. What do you want in that co-founder? Because you can't fire your board member.
30:15Peter Fenton:Right. I'll take a shot at one of the things I think is like off target, which is the like, you know, it's become like a thing to sell no board seat. And you're like, one of the advantages of working with our firm is we'll give you all this, you know, capital with no board seat. And I think it's, there's like a misunderstanding of boards as governance and control rather than boards as like signing up to work on the company, which I think is like how it should be understood in like 99.9 % of cases. Yeah. But I think it has been very effectively and somewhat disingenuously sold the founders because it like sounds good and you just keep control of your company and there's no risk.
30:50Peter Fenton:And that means that we don't have to help. And so we can, it'll end up deploying a lot more capital. Deploy more capital. Yeah. And probably says something about the experience of the average founder with the average board member. It's like, can you blame a founder for thinking that's a good pitch based on the experience that they probably had with the average farmer. Yeah, and also you hear about a terrible situation once and it makes a big impact without nuance and it's hard.
31:10Jack Altman:It's going on right now. These seed rounds at over 100 million with no board. And it just, I know how it ends. It's just between now and then, the amount of entrepreneurs that will miss the opportunity to really seek out a close partner is such a shame.
31:28Peter Fenton:It is. One of the things I wanted to ask you all about was, I'm guessing I'll take it as a premise that we probably all agree that like a great entrepreneur is like unique or odd or strange or just Beats to their own drum in some important way You know, maybe there's examples where it's not like that We could talk about that too But one of my questions is do you think to be a great investor? You have to be the same way Do you have to be unusual as a person to be a great investor? Or is that not the case? And can you just sort of be like a regular person who can spot unusualness.
32:01Jack Altman:You know, one of the things about Benchmark, as we were talking to Ev...
32:06Peter Fenton:I'm asking selfishly because I don't think I've got the oddities that sometimes I wish I had.
32:10Jack Altman:You know, in our conversations with Ev, I think Peter framed it perfectly, which is like when you know very clearly and then given our structure of equal partnership, you're essentially refounding the firm every time somebody new comes on. Because the whole dynamic of the partnership changes. The conversations change, sort of feel changes, everything sort of changes. And so it feels like a refounding moment. There's some alignment that happens. I think it goes back to the core of like, what values do you prescribe to as a person? And part of it is like, you are competitive. I think that is important.
32:45Jack Altman:Like there is a competition aspect to this asset class. At the end of the day, we are investment managers. and you enter a company and then there's competition to enter the company and then you invest and then the company itself faces competition at some point. Like you can run competition free for maybe 12 months and then the big guys show up. Like each of us has faced immense industrial like competitive threats from external bodies and you have to have some kind of competitive persevering spirit about you that can be that stabilizing force for the founders. Because you also have to have that empathy that the founders feel it 10 to 100x more than you.
33:32Jack Altman:Because at the end of the day, you as an investor are diversified. You get to work on lots of projects. The founder is simply not diversified at all. This is the only thing that they get to work on. This value system, hyper-competitive energy, in empathy, like that is actually not present in a lot of people.
33:52Peter Fenton:I mean, you and I talked about this a little bit with like Max at LaGora's interesting example. You know, you did the seed. We're not here to pump LaGora, but like while we're here, it's like, you know, and it's like, but it was like NYC. It's a legal tech company. Like there was already Harvey. And the question I think I asked you right before we sat down was like, why'd you meet? Like, you know, I think like once you meet Max, you can see it's good. But like, I'm like, you know, to the extent that like, that's like a case study in spotting somebody who I think is unusual in a very positive, strong way.
34:22Peter Fenton:Like, what was that for you?
34:24Jack Altman:Well, Peter and I actually met Max in this exact room together. That was the first reading we had. And I think within 15 to 30 minutes, we both came away sort of like that unspoken language between us that we want to be in business with this person. Yes, it was legal tech, but there was some core purpose with him as he was expressing it. And the founding story of like how he picked that problem. And, you know, they're sitting in Stockholm watching Harvey. At the time of our seed round in March 24, I think Harvey had already raised a billion and a half dollar valuation or two billion. And then by the time the product had launched in October of 2024, I think their number one competitor had already raised a three or four billion dollar valuation.
35:08Jack Altman:And so, but what we were backing was him, his co-founders, because when we invested, it was a team of five people that had a very core insight on how to attack the legal market and why LLMs were like the perfect fit for lawyers. And when he expressed it, Eric likes to say this a lot, there's a magic of founders when they explain something very complex and they explain their unique insight into it. And it becomes very obvious. Like, that's obviously how the world should work. and with your fire and your energy, that will probably be how the world works. And in Max, you saw that right away. We saw it right away.
35:45Jack Altman:And so we needed to be in business with him. And that was it. And like the conversation immediately went to, well, great. Like, what are you doing the rest of the day? Like, we just want to spend time with you because like clearly you're spectacular. Clearly there's something here. Yeah, and it's been amazing. And like, we didn't see it, right? Like the product didn't launch until six months after our money went in. And then I think like, you don't start to see the amazing stuff that a person can do for a while,
36:14Peter Fenton:but it's amazing. If you look back at other great investments that you've had, do you think it's always clear that the person's unique to you or was something in the Lagora situation, did something there jump out faster? Or like, are there other situations where you don't see it for a while? Do you always see it quickly?
36:30Jack Altman:No, I think you see it quickly, but each person spikes differently. Like I think we all have different coming back to your question of like, is there one way to succeed as an investor? God, no. In fact, in this firm, we joke these imagine two circles. Entrepreneurs that I respond to entrepreneurs Eric responsive. There's this tiny little gray area in between with like six people in the universe.
36:54Peter Fenton:And for two people who do like a lot of software infrastructure or enterprise or open source or whatever. for our Venn diagrams of entrepreneurs to be so separate is kind of remarkable. So you guys meet a founder together and one of you will be like, this person's amazing. And the other one's like, I don't see it at all. And flipped. I don't know about that. Yeah, no, no, no. I could never work with that person. That's a different statement than whether they're good or not. Whether they're good or not. I would like benchmark to invest, but I don't want to work with them. Yes.
37:25Jack Altman:Good for you and not for me. Yes. I think we do have that. By the way, Bill Gurley and I had that where it's like there's, again, almost no intersection. What's interesting, I think this actually relates to any entrepreneur that's thinking about working at a venture firm. A friend of mine was raising money, family friend, so that it wasn't appropriate for benchmark. And I said, you know, he said, how do I choose? And I said, the question I would be asking if I was an entrepreneur is, which of these esteemed venture capitalists is most personally resonant with you and committed to you? And they're going to say they're committed because they want to win, codify it.
37:58Jack Altman:like make them be explicit about the kind of commitment they're going to make and make it uncomfortably concrete so with most of the entrepreneurs i work with we speak every friday and and so but you you make it real and if you don't want to put the time in if you don't feel that response for you with running your fund and for us individually um i knew max lagora like chaitzen would be 24 70 fly to stockholm on a moment and he has and he is today yeah it's true You're going to do it today. He's going to do it today. Okay, so there you go. And so as you introspect in your commitments, does it clear that threshold for you personally?
38:36Jack Altman:Because if it doesn't and you're doing it because it's a good investment, that is a reliable path to a bad investment and a bad relationship. And so I think you're going to find that chasing what is it that you see and then allowing that to get washed with experience because sometimes you're going to get it wrong. And when you get it wrong, you learn, okay, don't make that mistake again because you've seen me make that mistake and vice versa.
38:58Peter Fenton:So it's interesting that you guys have like these Venn diagrams that let's just say they don't touch just to make it simple. But they're both good. Like I know you both make very good investments. Is that basically like, you know, you can kind of cultivate any set of tastes as long as it includes the good stuff. Like, is that basically what you shake out to? Or is it like...
39:14Jack Altman:There is a lot of overlap on the people though. Like if you look at the people in these Venn diagrams, the four of us have, there is overlap in the quality.
39:23Peter Fenton:In the qualities of the people. Yeah. Yeah. Something Keith and Vinod said that was interesting when I talked to them together is they're like, they're really different people, which is very apparent when you talk to them. And they said one thing that we basically always agree on is do we walk out of the meeting with the founder and was that person special or not? Which I thought was an interesting thing, because I wouldn't have expected that out of the two of them because they are quite different. So I would have thought that there would be these very different tastes in there. That doesn't mean they always want to make the same.
39:49Jack Altman:It's very rare that one of us thinks a person is special and the other person is like, absolutely not.
39:55Peter Fenton:Yeah. Yeah. I mean, another question I always have here is like, are really special people? Is it like, can you miss it? Like, is it a special ability to tell special people? And like, let's take Max at Lagora. Like, do you think that a hundred reasonably, at least okay VCs who are, you know, been doing it for a while, do you not think most of them would have come out and been like this guy is great is it unique to be able to see greatness well earlier is it more about getting into the right room with howie and jack dorsey at the right time that's a good question i think most of the time people react similarly like people who are good at this will identify or see that specialness like we and we miss it like everybody misses it sometimes but do it but i think there's a bigger thing that happens which is i think people talk themselves out of stuff for other reasons yes like they'll the competitive situation, you know, this company or like, can the outcome for what they're working on be big enough?
40:53Peter Fenton:And like, you know, like those kinds of things. Like I have that in like, I'll take Alex at scale. Like you met Alex and you were like, something's going on. This guy is a winner. Like when we saw it very, very early, like we saw it together. And, um, and you know, and those were particularly painful because it's like, we absolutely recognized that he was amazing and a super special person. We absolutely recognized that the autonomous vehicle labeling revenue was bullshit and going to go away in like not that long. So the facts and the read was correct and the conclusion was incorrect. And it's like, damn it.
41:31Peter Fenton:And so like, you know, that's like a particularly painful one is good lesson for me, which is just so you thought he was special and you thought he was special and passed anyway? Yes. Have you ever done that? And like, have you ever passed on a special person because you didn't like something else about the setup and been like, I'm still glad I did that? Or is the lesson just always back if you feel that way, no matter what else? I mean, at this particular moment in time, I would say like, yes, I did. You know, with the hindsight benefit, it's like, if you feel that way. And I think you have chemistry with person.
42:01Jack Altman:Like that's part of it, which is like, who do we respond to? We're focusing on the positive case. The negative case, which is useful also to think about, and it's actually true, I think, if you're an entrepreneur, is this word inauthentic. And I think it's easy over time, over many decades, to see the masks, the fakeness, the posing. And if there was one trigger for all of us in general, I think this is true in entrepreneurship, it's true for the employees you're recruiting, is that they think you're faking it. Yeah. And if there's a little fake it till you make it thing, put that aside. I think that's broadly bad advice.
42:37Jack Altman:If someone's not willing to be vulnerable with us in the meeting and expose what they don't know and be real, then how can we have a relationship? So there have been people come in here who've done well, who've raised money. And particularly now in the cycle, I think you get people who are playing a promotional game because there's something that's attractive in the external metrics. It could be a research background, pick your favorite. and they, okay, we got to sex that up a bit and then we'll flip these people. If there was a common thread in the benchmark investments is that very low representation, there are exceptions of the promoter.
43:13Jack Altman:And the case where you find someone who's like really talented, but they're in the wrong market and we don't back them, but we love them, that happens. But when we get in trouble as an industry, I think is when we start to become quite accepting of the, this is, forgive me, the distinguishing traits between founders and entrepreneurs. When you find it in a market like we're in, the number of founders increases geometrically. I think the number of entrepreneurs stays as a fixed constant. So what happens, we have a lot of founders, because I could be a founder, you could be a founder, you were a founder, but you're also an entrepreneur.
43:48Jack Altman:Entrepreneurs have this guile. There's a sense of leverage. Like Brendan at Mercore, to me, He is an entrepreneur in any cycle in any market. He happens to also be a founder right now. I think that's not the case for a number of people who found companies who would otherwise, if the market was shitty, they would be employees at big company X, Y, or Z. So as a founder, you have to, I think, introspect. You have the entrepreneurial qualities. And to study entrepreneurship, the vast majority of entrepreneurs drop out. The phenotype of the personalities, they don't want to be validated by a system they didn't create.
44:26Jack Altman:They're not looking for, you know, fancy brand names. They're not attracted to big, you know, fancy whatever. They look for things that are substantive. The dropout's not straight-ish, dude. Yeah, and there are exceptions. You know, Brett got great grades.
44:41Peter Fenton:Brett's in that Van Dyke. Six people in the universe on a stage.
44:46Jack Altman:But I think this market right now, because it's so attractive to be a founder, has brought in a degree of promotion and the sorts of stuff that get people into trouble over the mid to long term. And, you know, our whole system is identifying and getting proximate to the entrepreneurial energies, which are, you know, kind of, as we know, these forces beyond all measure. There was a period of time between Q4 of 2022, we call it like end of 2023, there was like a broader macro tech correction where like a whole bunch of like public tech stocks corrected. there was like a tightening of the late stage market and like you know interest rates were going up and like all the sort of like tourist capital had like fled the scene for a little bit of time and capital just like got a little bit harder to raise and at that time what was really interesting is if you look at all the seed and a deals that we did and where those companies are now like it will look like our hit rate went way up but i actually think what happened is that if you were willing to start a company at that point in time in AI, you were a true believer.
45:50Jack Altman:Like there was some natural inspiration for what you were doing. So it's like letter fireworks, red Sierra, Harrison at Langchain. Like it's, it's companies where the entrepreneur had some fire that was like, I need to do this. God, we're all those done in that era, in that one year.
46:06Peter Fenton:I think you're right. And I think a lot of people read it as what happened here is they just got to the blue ocean thing first. Maybe there's a degree of that, but a lot of it is if you want to do this at a time when it looks really painful. That's just a different subset than people who are going to do it at a time when it looks incredibly attractive. That's right. Yes.
46:21Jack Altman:Yeah, 2008, 2011, when we did Series A at Uber, Instagram, Twitter. Snapchat. Snapchat. Yeah. But then by 13, 14, it became very...
46:32Peter Fenton:Yeah, and it's funny because all the think pieces and essays about this stuff are always like there was a new technology, and on top of that new technology came X. You know, you get cloud, you get blah, blah, blah. You get mobile, you get blah, blah, blah. You get AI, you get blah, blah, blah. Which I think is true, but you don't really see people talking about in the moments where the psychology requires a different kind of hardness.
46:53Jack Altman:And I think in that moment in time, like 2022, 2023, early 2024, if you wanted to be in AI applications, an AI application enablement, it actually took a special kind of person that truly believed regardless of what anybody else thought. Because at that time, it was quite unpopular and weird to decide you wanted to build an AI application. Yeah. Because the natural assumption was that fundamentally the foundation models were so powerful. And as they reached more and more intelligence, like they would just start to gobble up the applications themselves.
47:29Peter Fenton:Even if you look at the people who worked at the labs in the like late 20-teens. Yeah. And now you compare those people to the people who are working at the lab. I mean, not the opposite people are brilliant now. but like you look and you see like ilia and greg brockman and all these people it's like they were doing it when it was really not cool yes and those are still i think the most brilliant people yes there's something there the last topic i want to get to is basically how you all are thinking about ai which i realize is sort of like something that we've probably all talked about a lot but i do think it's like the most interesting thing going and i don't think any of us want to talk about politics right now going through sort of a lot of your recent investments it's actually clear that you guys caught the AI wave in like a pretty substantial way.
48:12Peter Fenton:A lot of them were not obvious companies. You know, even Lagora, which is sort of like a middle of the fairway venture type of company, was not an obvious thing to do from Sweden. And, you know, there was already Harvey. I think Manus was a very unusual investment as well. I think Cerebris is extremely interesting. Obviously, like Sierra was like before it was happening. And I think when it happened, it's like, wait, Brett Taylor is doing customer support. Like, I don't think you guys were loud about AI, but I think just empirically speaking, you look back and you caught a lot of it. So I guess what I'm curious about is as you're thinking now and you're looking at companies today, what are you excited about?
48:46Peter Fenton:Like what are, you know, to the point of you guys are having these conversations as a partnership and you're being really curious. Like what is at the top of your curiosity list in AI right now?
48:55Jack Altman:I think you just have to roll back to, you know, call it end of 2022 when we happen to get involved with these spectacular entrepreneurs. I think the thing that it became clear to us sitting around the table was that AI was the thing. And even if it wasn't the thing, it didn't matter. That was like where we were drawn to. Like it was the thing that had this like gravity pool for us. And so all we wanted to do was spend all of our time talking about it, thinking about it, meeting all the people, working on it, all that kind of stuff. And then you have to overlay your value system on the thing that you're excited by.
49:29Jack Altman:And the thing that we laid on top of that was what kind of relationships do we want to get into with companies? in that moment in time. And we decided we wanted to be in business with companies where that ethic of being the primary partner, board partner, lead investor, first investor, principal investor, principal believer in the mission is how we wanted to practice investing in AI at that time. And so that meant that we were looking for just really spectacular entrepreneurs with unique approaches to the market. And if you want to do that in a place where you want to be the first investor and you want to back teams with two people, three people, four people, five people, whatever, you're often meeting people that are probably a little bit early on whatever the next curve was.
50:19Jack Altman:And so if you remember what was happening in 2022 and early 2023, everybody wanted to start a foundational lab and everybody wanted to aggregate GPUs. And so there was like a big drive to aggregate capital to basically buy GPUs, which then would be utilized for training runs and stuff like that. And it wasn't that we had some hypothesis or some macro view of why we don't want to do that or do want to do that. We were looking for companies and entrepreneurs that resonated with us, that wanted to partner with us. And in that moment, we met a lot of people that were working on really aggressive ideas that we thought were just spectacular people with spectacular approaches.
51:05Jack Altman:And as a result, you saw this list of companies that we compiled at that time. So that was when we did Sierra, when we did Fireworks, we did Langchain, we did Markor, we did Levelpath, we did Lagora, Manus, et cetera, et cetera. All of that came together. And when Eric did Cerebris, the Series A, like it's all of that same stuff, which is partnering super early with founders, working on something that they're deeply passionate about. And frankly, it's cliche to say it, but all of those investments at the time were a little bit non-consensus.
51:42Peter Fenton:Yeah.
51:43Jack Altman:I think you have to be.
51:44Peter Fenton:It's interesting because from the outside in, before I joined Benchmark, I think if you look at the investments that were made in that kind of 22, 23 time period, you had like an inference cloud with fireworks. You had a data infrastructure platform with Mercore. You had a horizontal AI play with Sierra. You had a vertical AI play with Lagora. And obviously that's only four of the kind of 10 great investments that were done in that era. It was easy to ascribe kind of like a thematic nature. Then you got here and you're like, oh my God, these guys have no idea what they were doing. That is correct.
52:15Peter Fenton:That is correct. But I think you come in, you're like, oh wow, they had like a vertical, they had horizontal, they did data. It was like, oh, they kind of feel how you're saying. Like they must've done a market map. And then you come in and you start asking about each of the investments and the story behind each of the investments. And like 90 % of the story on every single one of the investments is the person, is the founder and the entrepreneur and the relationship that they built and why the entrepreneur was so special. And that was so revealing to me coming into this organization and this partnership was like, wow, like the founder centricity just like bled off the page in terms of the stories of all those investments.
52:51Peter Fenton:And so I think that's the way that we're approaching it today is obviously we love to talk about all of the newest and greatest things that are going on in AI every single week. But in terms of the actual investments, it's always, and I think it lends itself, especially to this era where I think because the sands are shifting beneath the founder's feet so quickly in AI and things are changing so rapidly, like founder centricity as an investment strategy matters more now than, you know, any time in the last decade. I think the underlying like technology substrates changing very quickly with AI in a way, like anything, any software that you could have built in like 2022, you could have built in 2010, plus or minus.
53:30Peter Fenton:Like once we have the cloud, you know, we got little APIs here and there, but for the most part for 12 years, like it was pretty stable. If you compare that to today, you're getting more change like every quarter than, you know, we did in a decade in terms of the substrate. And so a founder's ability to navigate that and actually like understand where their edge is and where their edge is going to come from and how quickly the moats are deteriorating because they're deteriorating really quickly and how do you build the next one? Like it's just, it's critical. And so I think it becomes even more important.
53:58Peter Fenton:And so if I look forward, I'm like, you know, we see all the same things. Like it sure feels like the infrastructure cycle is going to continue. It sure feels like, you know, five years from now or maybe even sooner, we're going to have really interesting things in robotics. It sure seems like agents are getting really good and the applications are going to get better. And like all these things like seem like really clear, but I don't know that that isn't enough, I don't think, to make an investment. It's impressive to me that it would be it would have been so tempting to answer my question with some high-minded thesis about like, and you all just said founders.
54:33Peter Fenton:Well, I think it's also,
54:35Jack Altman:if you step back and you just think of these as forces, not like specifically AI or social or mobile, there are windows where the disruption is so high that entrepreneurs come in and they see something with such clarity that they can't not do it. And then there's this lag effect years of like all the other people then come in afterwards and and in a sense that happened already with ai it happened with the first generation it happened with people doing okay now we gotta do our model company now we got but but when your brother and the team of people were at open ai and that was before it was obvious then lightning struck my belief is that that is likely to happen again at least one or two times in the ai cycle where there's something so disruptive that no one can fully understand it and then there's a completely new kind of entrepreneur that emerges.
55:25Jack Altman:What we've been watching for the last three months post-op was 4.5, is the force of that disruption has awakened a whole group of entrepreneurs that were otherwise not seeing things they were seeing that now they weren't seeing them three months ago. I'm a big believer in what you're doing with Sunday and robotics, because that's a world where we all know that in a decade, we're going to have these things in our house. But the path from here to there, is that an incumbents game where the big companies are going to push down complex products, or will there be entrepreneurs? It seems likely that it will bring, so much of this is like, okay, where is there a disruption that, but then the lag effect of our industry is that, you know, 90 % of the capital flows in afterwards after the entrepreneurs have figured it out.
56:07Jack Altman:By the time it's sort of figured out and there's the next thing, like it's not for us. And that's our faith that the Silicon Valley is an adaptive landscape that will continually have these disruptions that make, as soon as there's a winner, like we're kind of uninterested, we move on.
56:22Peter Fenton:so it's a great place to end thank you guys this was really fun thank you thank you
From the publisher
In this episode, the Benchmark partnership explains why they’ve resisted scale, eliminated residual economics, and built an equal partnership designed to endure. We talk about what that choice enables – for founders, for decision-making, and for practicing venture as a craft rather than a factory.
Peter Fenton is the longest-serving full-time general partner at Benchmark. Over the last two decades, Peter led investments in Twitter, Yelp, Elastic, Docker, Zuora, and many others. More recent investments include Sierra, Ollama, ClickHouse, and Airtable. Peter has been on the Forbes Midas list 18 years in a row.
Eric Vishria is a general partner at Benchmark. Eric led investments in Confluent and Amplitude, both of which IPO’ed in 2021. He is also an investor and board member at Cerebras Systems, Benchling, Contentful, among others. Most recent investments include Fireworks, Quilter, and Greptile. Before joining Benchmark, Eric was the co-founder and CEO of a social web browser company called Rockmelt, which was sold to Yahoo.
Chetan Puttagunta is a general partner at Benchmark. Eric is an investor and actively involved with Elastic (which IPO’ed in 2018), Legora, Manus, LangChain, Airbyte, Cursor, Reducto, Numeral, and the list of great companies goes on. Noteworthy exits include MuleSoft, which was acquired for $6.5B by Salesforce and Acquia, which was acquired for $1B in 2019. Prior to Benchmark, Chetan was a general partner at NEA for seven years.
Ev Randle is the newest general partner at Benchmark. Prior to joining the firm, Ev invested in Anthropic, Chainguard, Databricks, Flock Safety, and SpaceX, among others as a partner at Kleiner Perkins. Through his experience at Founders Fund and with personal capital, Ev also has invested in Rippling, Ramp, Wave, Faire, Figma, among others.
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Timestamps:
(0:00) Intro
(0:18) Becoming more rare to stay small
(4:58) Activities that degrade with scale
(9:08) The principles of Benchmark
(14:07) Contributing as much as you take out
(18:37) Doing the right, hard-to-sell things
(23:31) Benchmark’s relationship with founders
(31:29) What makes a quality investor
(36:15) Cultivating different tastes in founders
(39:56) Spotting special people
(46:06) Consensus vs non-consensus bets
(47:50) Investing in founders, then AI
(53:06) Founder centricity matters more than ever
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Links:
https://x.com/peterfenton
https://x.com/ericvishria
https://x.com/chetanp
https://x.com/EverettRandle
https://x.com/jaltma
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https://uncappedpod.substack.com/
Email: friends@uncappedpod.com




