Saga Ventures on key lessons on raising a Fund I, building healthy partnerships, and winning in a competitive seed market

26 Sep 2024 · 48 min

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In short

Podcast Notes: Venture Unlocked - Saga Ventures Episode

Episode Overview

  • Title: Saga Ventures on Key Lessons on Raising a Fund I, Building Healthy Partnerships, and Winning in a Competitive Seed Market
  • Host: Samir Kaji
  • Guests: Ben Braverman, Thomson Nguyen, Max Altman (Co-founders of Saga Ventures)
  • Fund Size: $125 million
  • Focus: Experiences in raising their first fund, team building, and strategies in a competitive seed-stage market.

Key Themes and Discussions

  1. Origin of Saga Ventures
  2. Founder's Journey:
  3. Max Altman explored starting a fund after previous experiences and identified a gap for a multi-GP boutique early-stage fund.
  4. The intent was to avoid the solo GP model and build a team with complementary skills.
  1. Complementary Skill Sets
  2. Team Dynamics:
  3. Each co-founder brings a unique expertise:
  4. Ben Braverman: Sales and go-to-market strategies.
  5. Thomson Nguyen: Data science and technology-driven investments.
  6. Max Altman: Strong investor relationships and product management.
  7. This combination aims to maximize support for early-stage founders.
  1. Founder-First Approach
  2. Differentiation Strategy:
  3. Focus on hands-on support for founders, particularly in product development and early hires.
  4. Emphasize a realistic understanding of entrepreneurial challenges or "reality meter."
  1. Fundraising Challenges
  2. Raising Fund I:
  3. Discussed the difficulties of raising their first fund, including the importance of securing anchor investors.
  4. Recognized the need for self-awareness and the challenge of partnership risks when convincing LPs (Limited Partners).
  1. Fund Size Determination
  2. Attractiveness of $125M:
  3. The decision was based on targeted investment strategies:
  4. Plan to make 25-30 investments with $1.5M to $2M entry checks, aiming for a 7-10% ownership stake per company.
  1. Insights on LP Relationships
  2. Expectations from LPs:
  3. LPs look for strong partnerships and the ability to provide value beyond capital.
  4. The dynamic of shared vision among the co-founders contributes to LP confidence.
  1. Team Decision-Making Process
  2. Consensus Building:
  3. Decisions on investments are made collaboratively, ensuring all partners are excited about potential deals.
  4. The need for patience in evaluating opportunities and avoiding FOMO (Fear of Missing Out).
  1. Competitive Market Strategies
  2. Winning Deals:
  3. They believe being first to back a company is crucial and emphasize the importance of collaboration with other VCs.
  4. Building trust and consistent communication with founders enhances long-term relationships.
  1. Key Metrics for Success
  2. Evaluation Criteria:
  3. Internal KPIs include responsiveness, engagement with founders, and growth metrics of portfolio companies.
  4. Expectation of rapid growth (40% YoY) as an indicator of successful investments.
  1. Lessons Learned
  2. Advice for Emerging GPs:
  3. Clarity in fund positioning and avoiding complexity in fund structures is essential.
  4. The importance of foundational principles and maintaining a long-term mindset.

Conclusion

  • The episode encapsulated the journey of the co-founders of Saga Ventures as they shared their insights on fund management, team dynamics, and strategies for navigating the competitive landscape of venture capital. Their experiences reflect the evolving nature of the venture capital industry, emphasizing the need for strong partnerships, resilience, and clarity in vision.

Follow-Up

  • Listen: For more insights from Samir Kaji, subscribe to the Venture Unlocked podcast on [iTunes](https://itunes.apple.com/) or [Spotify](https://www.spotify.com/).
  • Connect: Follow Samir Kaji on Twitter [@samirkaji](https://twitter.com/samirkaji) for ongoing discussions about the venture market.

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Transcript

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0:00Welcome back to another episode of Venture Unlocked, the podcast that takes you behind the scenes of the business of venture capital. I'm your host, Samir Kaji, and today we have a special episode featuring the founders of Saga Ventures, a new seed stage firm that recently closed their first fund. We're fortunate to have all three co-founders of Saga Ventures on the pod today, Ben Braverman, Thompson Nguyen, and Max Altman. Collectively, they have a ton of experience in both operating and investing. And on today's show, we talked about the challenges of raising a first fund, their approach to team building, and the strategies they employ to differentiate themselves in a highly competitive seed market.

0:38This was a fun one, and I think you'll really enjoy the episode as we went really deep into all that goes into starting a firm. Samir Kaji is the CEO and co-founder of Allocate. Allocate and Venture Unlocked are independent of each other. Any statements or references made by Samir or his guests regarding third parties, investments, or securities are solely their views and opinions and are not intended as investment advice or an endorsement of such parties or securities by Samir, his guests, or Allocate. Allocate or its clients may maintain relationships with or investment positions in guests, third parties, or securities mentioned in this podcast.

1:13This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. Guys, it's great seeing you and I'm really excited about this podcast. You know, I've I've covered emerging managers for about 14 years, and I've always liked people starting new companies, new firms. I actually view a venture firm as a company where you are writing checks instead of code. But ultimately, you're thinking about building brand. You're thinking about building your product for founders. And ultimately, over time, you'll build out a team. And so I'd love to maybe start off with the origin story of Saga.

1:49How did this all happen? And where did you see a gap in the market that you wanted to fill? And maybe Max, we'll start with you. I've been fortunate enough to do a combination of three different venture funds with some different combinations of my brothers over the last couple of years. And, you know, sort of last fall, I was like, hey, I think it's time. I want to do this myself, kind of go out and build my own firm and reputation. You know, felt pretty comfortable. Time was right. But I didn't want to do a solo GP model. I don't think it's necessarily wrong, but it's not right for me. So I sort of was really like looking at my network of like, hey, who are two people that I've worked with in the past that have similar worldviews and, you know, frankly, are enticing to founders and reference well with founders.

2:38And, you know, the goal was really to try to go out and build a multi GP sort of boutique early stage fund, which is where I still think the gap in the market is. And one of the things that's really interesting when you think about teams coming together, I like this concept of when you are investing in, you know, really great founders, you have to convince them to take capital from you. And it's not just the function of you having dollars to be able to deploy, it's really the service and the product of how you're going to help accelerate them. And I look at your individual backgrounds. All of you have worked with really great people, folks like Parker Conrad, folks like Ryan Peterson, and presumably you've learned a lot of things.

3:21But I look at the backgrounds. First of all, Thompson, kind of on the data science side, Max, more product. Ben, you have been on the sales and then chief revenue officer at Flexport. And all of these are very unique sort of skill sets that you've all built over a long period of time. How did you think about those skill sets as a cohesive team in terms of the product that you wanted to build for founders? You know, the thing I've always said to folks is like founder, an operator, an investor walk into a bar and arise with a seed stage firm. And I think, you know, our three skill sets are complementary in such a unique way that I think it's compelling to founders.

4:01For example, if I was a seed stage founder again, the first thing I would think about after closing my seed round would be go to market. And so there are very few CROs in the industry that has grown a company as fast as Ben has with Flexport over his six, seven year reign there. For me personally, I'll help out with tech, thinking about engineering infrastructure, maybe hiring your first couple of engineers, some product iterations. And then when it comes time to figure out your Series A, I've met a lot of people in venture, and I don't think I've met anyone as well-connected as Max. It's a very unique combination of those three skill sets where for an early stage venture funds, especially for one as early as ours, we are the product.

4:51As you mentioned, it's not just the dollars. There has to be some actual tactical guidance and value that we provide. Ben, when you think about coming together as a team, so I think about compatibility from a skill set standpoint. We look for that in, for example, founders. If you have a technical person paired with a great business person that has key expertise, that would be considered compatible. On the venture side, clearly you guys have unique skill sets that go from sales to product to technology, acumen. But there also has to be a cultural ethos where you have a shared worldview. And you mentioned this earlier about this worldview that you have about investing, working with tech companies, and maybe an eye toward the future.

5:33Maybe talk a little bit about that and how you knew that the three of you would be compatible from just running a company together. The number one thing that whether it's like whether you're building a company or you're building a firm, all you have in the beginning is your sense of reality. How much pain are you willing to take before you start diluting yourself? Because that is the easiest self-defense mechanism in the world when you're starting something hard. And I think that's why a lot of smart founders fail, whether it's building a venture firm, whether it's building a startup. They think their way into circles rather than trying things and getting into the market and getting punched in the face and getting feedback and iterating.

6:10And frankly, if you raise a little bit of capital, whether it's from LPs or whether you raise as a startup, frankly, you now have enough rope to hang yourself. And so I think one of the things that all three of us saw in each other is we all have this really well-calibrated reality meter. And we're all super comfortable living in some amount of pain. Even when you start one of these fundraisers, even if you're as well-respected as, thankfully, I think the three of us are, it's a brutal process. And you mentioned Dan from Michigan. Before you get a commitment and an endorsement from someone who you can, frankly, hang your hat on, it's a tough process.

6:50And the fact that the three of us were all willing to just live in that pain, live in the fact that, hey, we are unsure if we're going to get the support from the world that we want on day one. and none of us, you know, none of us trended towards any sorts of like self-protective delusions. It was like, oh, like this is the kind of hardship that can really scale. And frankly, that's the same thing we look for in the people we're investing in, which is just like, are you willing to grapple with the brutal nature of reality to the extent that you can come out the victor? And I think like we really see that in each other, which is kind of special and, you know, pretty grateful for.

7:22So when you guys think about Saga, and, you know, I kind of think about saga, and I've heard you say this before, it's really a nod to the fact that, you know, running a company, you're going through a saga, and there's going to be ups and downs throughout the process. And things are always, you know, difficult, and you have to help navigate these companies through these very difficult times that happen to any company, regardless of how successful and having run a company, even if it feels like everything is calm on the top, underneath the water, you have the duck feet going really, really quickly trying to figure things out.

7:54When you guys started to think about putting this font together, how intentional was the idea, the product, the team? And more importantly, what went into the planning process before you decided to launch? I think it's pretty important, as Ben was saying earlier, to live in reality, check your ego at the door, eat a little bit of humble pie, which I think is actually probably why most... is the reason that many VCs probably struggle so they can't do that part. And be like, where are we going to win? And let's only play games we're going to win. And let's only sell a product that other people believe we can win too.

8:31So if we came and said, hey, we're going to start a Series A only firm. We're going to go head-to-head against Sequoia and Founders Fund. We're going to beat them. We're going to lead four deals a year. We're going to build the next benchmark over the next 12 months. People would be like, okay, thank you for pitching us. you can't have our money and like, thanks for coming in. And that means you have to sort of know where you're going to be successful and where the people for the fundraiser think you're going to be successful and then actually execute on that. So I think that was really the first combination, or the first discussion, which is really just like, where are we going to play?

9:06Where are we not going to play? And let's communicate that to LPs. So let's talk a little bit deeper on that and double click on a couple things you said, you know, I do think that self-awareness as a VC in terms of where you can win and what game you're actually playing is the most important thing. So what we saw during, of course, the peak period is funds started getting bigger and bigger and bigger. And every time you get bigger and bigger and bigger, your business model changes. If you're raising a$300 million seed fund, ostensibly, you may call yourself a seed fund, but it's really a series A fund at that point in terms of how you have to build out the portfolio and the construction and the people you're going to compete with.

9:45You started off with a$125 million fund. How did you think about sizing the fund? Was 125 based on a bottoms up of like, here's how many companies, here's the ownership we want, and then here's the reserves? How did you go about that number? Exactly. There's a bottoms up like, hey, the way that we think venture works is the tried and true way. We're going to do 25 or 30 seed investments. You know, we really want to be owning 7 % to 10 % of these companies. And we want to be doing, you know,$1.5 to$2 million entry checks. We want to keep the third reserves. What's the math on that? You know, it comes to be like around$120 ,000, maybe$125 ,000 sounds a little bit of a nicer number.

10:26Once you start going to$200 ,000 or$300 ,000, the math gets really hard. Unless you're just like, you know, investing, making a new investment every week or two. So, yeah, that's how we got to that number. I think about the market and you guys all have very unique experiences and it may not feel like it, but the fundraise actually went fairly quickly relative to the standard. And the standard right now for a lot of EMs is 12 to 24 months. I just spoke to somebody that's been raising for 27 months. I think you guys were about three quarters roughly from start to finish, maybe slightly less than that.

11:02And I'm sure you went through a lot of meetings, a lot of learnings through that process. but how did you go about maybe sort of the inception of the fundraise? What was the strategy of identifying the type of LPs you were going to go talk to? Yeah, I mean, I candidly, I think this is an area where we could have been smarter. There were folks that we knew were going to come into the firm, but because of the, you know, we, very candidly, you know this because you know us pretty well, we only were really targeting very institutional LPs, like a very unusual mix of LPs for a so-called fund one. We knew we'd be able to get a few really important halo brands in the door because of, frankly, Max's prior relationships.

11:46And it's not a secret anymore, like pretty exceptional performance on these prior vehicles. And if we had been a little more patient, and this is, again, maybe ego got ahead of us, we should have waited for those folks to actually sign docs before we took a single meeting. because what we didn't understand is what you're describing in the market is true. People are having a heck of a time raising new vehicles right now. And even LPs who liked and respected us didn't actually trust that we had the dollars committed that we said that we're going to sign on the day that we thought they were going to sign because it's so unusual in this market.

12:20So one of the mistakes we made was we took a bunch of meetings with people who, frankly, we thought they were going to give us credit for saying, hey, trust us. We have all these big names coming in. and no one gave us credit until the ink was dry on those stocks. And then, as you know, from the time our first closed to our final, it was like less than 60 days, even with really big institutions coming in. And we're grateful they accelerated their process a little bit to meet the deadlines. We really were probably a little overconfident going in, and we should have taken zero meetings before the initial commitments were locked.

12:52Yeah. Actually, a lot of people have learned that if you can get the anchors locked in, it provides a necessary signal. It also shows that you've met the minimum viable fund size to go live. So did you do a single close or how did you think about, I think you mentioned first close, like was it a first close and then a final close? Yeah, it was a first close in March. That was a little more than half of the total number. And then the final ended up coming in May. It was primarily, you know, the second close was primarily folks who we'd already started the process with. But because of various internal process, they just said, look, we can't hit a March date, work with us on a May date.

13:33And our stance was, look, we're super grateful to have big institutions coming into a fund one. If you're coming in in earnest, which gratefully they did, we'll work with you on May versus March. Maybe speak a little bit about what you were optimizing. You mentioned institutional capital. Some of these folks you had known before, Max, I think you had worked with some of these folks in the past and they knew you guys and they were behind. But what were you optimizing for for those institutional LPs? Obviously, institutions do bring the ability to follow on for multiple funds over, they tend to be a little bit more consistent.

14:08But was there anything else that you were looking as you're putting the pieces of the LP puzzle together? And in particular, like at the very end, my guess is there was a level of oversubscription that you got to because people tend to want to pile in at the very end after it becomes very clear that it's a viable strategy. So maybe talk a little bit about how you guys thought about optimizing sort of the mix. Like you said, we were in the fortunate position to have to cut a lot of people back and, you know, unfortunately cut some people out entirely. I think there are three things we were looking for.

14:41The most obvious one, like you mentioned, is obviously like, hey, who's going to be around for fun, two, three, four, five, you know, assuming we do what we said we're going to do is, you know, the most obvious one there. the other two are just like bcs hopefully can advise their founders because they've seen you know a lot of different companies the best lps we actually find can advise their gps because they've looked at 800 decks and they have 25 gp relationships and the best one's like hey you know here's what you're doing here's what we think you could be doing even better so that was valuable and then the last one is frankly i think the level of asks from founders to VCs has up-leveled a lot in the last eight years since I've been doing this, just as more capital has flooded into the market and it's gotten more competitive to sell your dollars.

15:31Obviously, we're in the business of selling money. Like, hey, guys, please take our money. We know you're good. Everyone knows you're good. It used to be like, hey, help us hire a designer or a product manager or an engineer. And I think now it's become table stakes. Now it's like, hey, we're trying to sell into this big multinational hold co or this bank or this manufacturing company do you happen to know anyone there so maybe working with some of the family offices who might own those is a big advantage and in a world where it's becoming you know vc is a very competitive industry we are not above trying to work with those lps to to have offerings to maybe get them direct on the cap table or whatever to try to win some competitive deals at c stage and maybe this is a question for all of you just presumably all of you had some time to talk to some of the LPs, take some of the questions that were asked.

16:21And every time you go through a fundraise, I mean, most of these institutional LPs have a level of rigor when they do add a net new manager, right? There's ODDs, there's a lot of things that you have to kind of go through. And some of it's going to be investment related, such as, okay, give me your meaningful differentiation when it comes to picking, winning, and then, you know, ultimately sourcing, sourcing and winning, you can talk about picking takes a while to really understand, although you do have track records, go through for us, I guess, some of the most interesting and maybe surprising questions or things that you had to address pretty repeatedly with the different institutions that you didn't expect going into the fundraise.

17:01One thing that we expected, but I, for me personally, I didn't realize was going to be a recurring theme across every LP we had talked to was the threat of partnership risk. You know, like I think when you evaluate early stage startups, the thing that's in the back of your head as an angel investor or an institutional investor is whether the founders themselves are going to break up, you know, like other than like cash starvation, founder breakups are one of the biggest reasons why early stage startups fail. You know, I guess it was like surprising to not surprising yet, not too surprising that it ended up being a big point of discussion where, you know, We sat down with a lot of our LPs and talked through why we believe the three of us are going to last for five funds and beyond.

17:46The shared worldview that we have on what makes a good early stage venture firm. The complementary skill sets and profound professional and personal respect we have for each other. And then even just the shared ambition of what we want to be when we grow up. What does fund five look like? Is that going to be like a multi-strategy, multi-stage behemoth? Or are we going to maintain discipline? And so I think aligning on all of those different bullet points really helped assuage our LPs that we were extremely thoughtful in figuring out whether this partnership between the three of us was going to last.

18:23It's a great point. And I do think partnership risk is one of the things that is probably one of the biggest risk for venture firms to succeed or not to succeed. And generally what happens and what we've seen over the last decade is a lot of partnerships have come together very quickly. You know, folks that got together, pedigrees were good. Maybe they sat on a board or two. And then a year or two or three years later, there's a divergence in the worldview and decision making starts to fracture. How did you think about addressing this? Because it's really hard, because people don't know until you go through a few years.

19:00What did you have to evidence about the long-term view of the franchise to be able to get people comfortable with partnership risk? One thing going in is all of us have a track record of playing long-term games with the same people. All of us, if you look at our friend networks, how we all came together, Max and Thompson came together through a guy named Kevin Mahaffey. Kevin's the founder of Lookout Mobile Security, which had a big outcome. and now he runs a venture firm called SNR. He and Thompson have been friends since they were children, like second or third grade, so that's something wild.

19:34Max and Thompson met when they were being hosted at an event by Kevin seven, eight years ago, a really long time ago. I met Max five years ago. I've known Jack, his brother, for about the same amount of time. We've all just been in the same ecosystem. Max worked for Parker Conrad twice. There's very few people who aren't amazing that got to work for Parker two times. If you look at most of the people who ended up building Rippling, it was the same. It was the A-team from Zenefits. I think going into this, and we were trying to sort of suss each other out, the idea that we were partnering with people who had proven they could play in this really small ecosystem where, frankly, any bad behavior just reverberates so much, and we had so much connectivity between all of our networks, we felt pretty comfortable going in.

20:19And I think when LPs dug into all of us individually and dug into how much connectivity we have personally, people got pretty comfortable with it. The nice thing is also, it's very clear roles and responsibilities in this firm. I would never overrule Thompson on technical diligence. I would never argue with Max on the cadence for introducing new investors to a potential deal process. It's just kind of nice. We all know where the others are more experienced, and we're pretty comfortable saying, hey, I'm strong here, you're strong here. Then there's not a lot of overlap. going back to the point we made earlier about just this ability to be very self-aware of where each of you fit in and the compatibility of each company is going to need different things.

21:01Some companies are going to lean into things like products. Some companies are really going to need help with the sales function. Some need on the technical function. I would say that I think the best lesson I've ever learned in venture, I was fortunate enough to be around a lot of who are now sort of PayPal Mafia styles, very successful VCs. and sort of maybe just through osmosis listening to them when I was in my young mid-20s without even kind of realizing at the time is just kind of ask the founders what you need to do to win. Again, back to checking your ego at the door. A lot of people are like, hey, I'm this VC and we do exactly this and I'm going to help you with this.

21:37It's like, maybe they don't want help with that. Maybe you just say, hey guys, what do you need? What are you looking for in a partnership with a fund? Where are the holes you want to help us fill in that great maybe ben can offer you that or maybe thompson can offer you that or maybe i can offer you this thing but you really want this thing for me it's not that hard you know it's obviously hard but it's like just just ask them what you need to do to win the deal and if you could do that again life gets a lot easier and maybe i was the one who sourced it but thompson was a guy and they're like they really connected with him a little bit more and then said hey we'd actually like to spend more time with you okay great that's fine and i think you have to think that way when you're trying to go after the competitive deals.

22:15And it does speak to being a team sport and ultimately being able to lever the entire enterprise for a company to be able to get these unique value adds. I want to shift a little bit away from sort of the fundraise to the business model itself. And in venture, we've always said, okay, at the end of the day, it's sourcing, winning and picking, sourcing, are you in the right rooms that allow you to see the most interesting founders and companies for the thesis or the themes that you're going after. Picking is usually a function of looking well into the future, looking at the founder and seeing, do they really have that ability to navigate through whatever the company will go through over time?

22:54And the last thing is you got to win those deals, right? You can see every deal, you could pick the deals, but if you can't win the term sheets, then it really doesn't work. So the two areas that I want to focus a little bit on, number one is picking. So there's a long feedback cycle, of course, from the day you invest to whether you know if it's a great company, but there are probably signals and patterns that you're looking at. You all have worked with really unique founders. And I feel like at the seed stage, as much as the idea, it's really the founding team. So maybe draw from your experiences working with people, whether it's Jack Dorsey or Parker Conrad and all these folks, what are some characteristics that you found in highly successful founders that used it as your framework for identifying and evaluating founders that you're backing?

23:39What I've realized, not just as like an angel investor, but you know, like working at Square, a block, I guess we're calling it now, was that there was just an intensity, even as a public company. It started with Jack, and then it cascaded into his directs, which then cascaded into the entire company of, you know, building a product for our end user. By all measures, Square Capital and Square could be called an AI ML company or a fintech company using AI ML, but it wasn't. If you were a seller and you took a Square Capital loan or you were using the Square point of sale, you just knew it as a very easy to use product.

24:18And Square Capital was a very easy to use business loan where you clicked a button and then you got money within 24 to 48 hours. And so all the fancy tech and whatever the tech du jour of the day, whether it was like big data or deep learning or LLMs, was used in service of building like a 10x better product. You know, abstracting from that, when we look at early stage founders, it's not enough to talk about fancy tech. You know, you have to build a product that you strongly believe will serve in an extremely large market. And, you know, extremely large markets exist, certainly in New York City and San Francisco.

24:55But we just believe that, you know, there are larger markets by serving the entirety of the United States, or eventually, you know, like the average small business globally. Go on to that for a second. I mean, you look at these variety of factors, and I think about markets, I mean, actually some of the best companies of all time. It was unclear what the TAM was, you know, whether Airbnb, I think people thought the TAM was X, it was actually Y, similar to Uber and Lyft. I mean, Uber in particular, right? People are thinking it's Blackheart actually became an entire sort of transportation and logistics company.

25:28And so sometimes those things are really difficult to get on. So I actually want to understand a little bit more about this overall rubric on drawing on the founder side itself. Like what are some of the characteristics? Tenacity is something that you mentioned, Thompson. But other than that, are there markers of people that you can look at at the early stages when they're first starting, even a first time founder, that get you comfortable with their ability to lead? They have to be pretty likable. And I don't mean likable in like, oh, they're so nice, like kumbaya style, but they have to be charismatic enough to make all their employees make terrible financial decisions.

Read the full transcript

26:09Joining a startup is a bad financial decision, even if it really knocks it out of the park. Your expected value over working there for seven years is definitely worse than going to get these really high-paid, cushy jobs where you get a bunch of Google and Facebook stock options. You're going to work twice as much and make half as much. It's just averaged out even if it exits for half a billion or a billion dollars. so they kind of have to convince you to be like hey you should go work on this project it's so cool it's gonna be so fun don't spend time with your family as much like hurt your social life a lot make less money like eat glass for a while like they have to just be really really good at selling frankly like like we always ask ourselves in the meetings like hey would i tell my best friend or if i was younger would i go work for this person like if not like they're not good enough to invest in and i think as tom was alluding to earlier they kind of have to be killers.

27:05You can be a nice person, but I don't think you can be soft in this industry. It's kind of ruthless capitalism. And I think that's why a lot of the 2012, 2013 companies were doing really great. And some of the stuff that maybe happened in 2021, where people were being a little bit softer, working less hours, I think those companies are going to struggle. Ben, you were in sales for a long time and then led revenue ops and chief revenue officer at FlagSport. So you've seen a lot of people that can sell, that can storytell. What are you looking for when you evaluate a founder at the beginning in terms of their ability to sell?

27:45The companies we look at are rough, right? Most of the time when we're investing, it's pre-launch. There's still a lot of hair on whatever the idea is. Because frankly, if there weren't, there's enough capital, even though the big firms say they don't really do seed. If you look at the numbers, they're doing plenty of seed. If we're looking at a company that's totally polished, they're in market, there's a beautiful deck, there's a bunch of customers to interview. Realistically, this is going to be priced in such a way that based on any historical notion of what a seed is, it's not a seed anymore.

28:18The stuff we're looking at, you really can only evaluate on the founder. This is one of the things that I think Max hammered into Thompson and I. Thompson and I, both of us, have been basically shooting layups in our angel career, which is, hey, we get past the ball from a tier one VC. The round's already done. Hey, do you want to throw a 25, 50K in? You shoot your layup from three feet away. Max was very clear. He was, look, these deals are going to look different. You're not doing series A's. We're investing at the inception stage of these companies. All that matters is, do you want to keep hanging out with this person?

28:52Do they captivate you in some way, whether it's personally or whether it's the concept that they're talking about or their worldview? Is there something about them where you're just like, God, I will leave my apartment. I will break out the saga ramp card. We'll go eat Thai food with this person for a third time. If you don't actually want to do it, you can't invest. Because ultimately, that's the process that, to Max's point, every employee, that first customer who's risking their job, cutting a$75 ,000 contract with you, all of these people are going to go through that same experience. So it really comes down to like human magnetism.

29:27Do you feel drawn conceptually to the person, to the space in such a way that you just kind of can't help yourself? Because in a lot of ways, like, you know, you're investing in things that you're putting an eight figure valuation on that are eight weeks old. None of it's fully rational. It's such a great point. And I love the analogy to, you know, Thai food. It's kind of like the airport test. But in this case, you know, would you want to go to Thai food with somebody over and over again? And I think it's important because it speaks to their ability to attract employees and also to sell to customers and partners.

29:59So I always say storytelling and sales are two of the most important things. So as you then bring a founder, like you've got one of you sources that maybe all of you are talking to the founding team over some period of time. Now, the time to make a decision for seed stage deals isn't three or four months. It typically comes together very quickly. what is the decision-making process internally? More specifically, do you require consensus across the partnership? We're still figuring it out, honestly. I think the deals that we're the most excited about so far were consensus. There's one right now that we haven't announced yet that we have one of probably the most famous investors in the world is putting their name on it personally and co-leading it with us.

30:41And that one, not only was a consensus, all three of us worked our networks. We set up meetings with all the tier one firms. We put our reputations on the line. It didn't matter which one of us sourced it. We worked it as if we were the founder of the company almost. And frankly, those are the easy ones. And some of the deals that we're less excited about, I think we feel like we maybe didn't push each other hard enough on. Where it's like, yeah, it's pretty good. You don't feel like you've done anything crazy. But it didn't clear the bar that all three of us were just jumping on the table. Like, how do we get every other smart person we know in this deal with us?

31:20How do we spend every waking minute thinking about this? And so I do think there is something like we're a tight partnership. We sit in the same office every day. Like, if we're not all on board, it's starting to feel like maybe there's a reason. And one of the things that we've heard from other GPs is that, you know, the reason firms break up is, you know, you get blocked doing something that turns out to be the next Coinbase or Airbnb or whatever. So far, I don't know that we have a ton of risk of that, but we'll see. Max, I think you were going to say something around decision-making because you've been part of partnerships before and of course work with your brothers.

31:56How does this compare to maybe how you've done things in the past? I think the time is a little different. We can be a lot slower. In 2021, 22, people were like, hey, you got to make a decision in one or two days i don't think that's the case anymore and i think it's a difference of like we're all in our mid or getting close to upper 30s it's very different than doing this when you're like upper 20s which is just it's patience it's okay to just say you know what like hey we have 48 hours to decide we can't get there you might have tons of fomo and you might miss the big thing but it's okay and if the fund takes two years and nine months versus two years and six months to close that's actually probably better you know to be invested that's better than the opposite and it's really almost like kind of like the marshmallow test in a way or i think the way someone explained to us once was like hey you're going down this like really fancy buffet that you just paid a lot for and it's like hey is the next thing that you're going to see like the next company is it like have you seen the lobster yet have you seen like the crab legs yet or like did you see like the fried rice like i don't know and you don't know what's next and you there's always even another company and it's okay to say, you know what, I'm going to pass on that.

33:08And I hope that there's something better along. And like, if there's not, then like, whatever, you'll survive. It's never good just to rush these things. Yeah. And I think part of that patience that we're able to take is a function of our fund size as well. At our fund size and our investment period, as Max mentioned, we can take our time. We can actually be thoughtful about what we want to do, or probably more importantly, what we don't want to do. When you look at those things, and of course, it does put you at a really good place not to have to do 20 deals a year. Of course, you're going to have a fairly concentrated portfolio, you're getting good ownership of these companies, you're seeing plenty of companies.

33:48Over time, there may be situations where one of you feel strongly and the other two maybe don't. Those are really interesting, because sometimes those contrarian or non-consensus deals, as you mentioned, could be the ones that actually lead to these outlier returns. And so it is actually refreshing to hear just figuring it out. And how do you think about prosecuting these opportunities and not having some of the level of FOMO ethic everyone had in 2021 in particular, which is probably going to go down as one of the most anomalous years ever when it comes to the capital markets. But once you pick a deal, you still have to win the deal, right?

34:26You're setting up the term sheet. How do you think about competing in this sea of like so many people doing seed? Max, you mentioned the big funds doing it. My view on the big funds doing it typically, you know, it's typically an option check for them because they want to get real ownership at the A, B, C and D rounds. And it's usually companies that are a little bit more consensus in nature, where it becomes clear that this is a company that could put multiple rounds of capital behind. When you think about competing, though, And I just looked at the numbers. 2 ,517 firms have formed since 2010.

35:03So you have like the seed funds, you got the big funds. What do you think it needs to happen for a firm to exist and be competitively advantaged in today's market? You have to be first to the companies within reason. And then this is also something where it's like, yes, we want to play nice with other VC funds. and we own 7 % to 10 % of companies, not 20 % because we want to just say, hey, we love what we're trying to do every time, co-lead with a true tier one. We're not a tier one firm yet. We're still a tier two firm. So you should want to partner with us and someone else. So we have to be collaborative enough to do that.

35:45But for everyone else, yeah, this is all kumbaya. It's nice. VCs, we all try to do the right thing. by people that were close on our networks, but for everyone else, yeah, you just have to be like, hey, we're better. I don't know those people. They're fine, but they're not great. Like do five reference calls on us. Here's why we're the best. Here's what we've invested in. Like take our money. Like it's time to be like, do the right thing and be nice and have good ethos, but it's not maybe the time to be like the like softest, cuddliest person during the sales processes at the end. I also think doing the right thing is also a value add where, you know, as Max mentioned, it's not being nice and fluffy, but passing and passing in a reasonable amount of time, you know, responding to emails, being available to founders that you've invested in, you know, they sound like very fundamental concepts.

36:30But I, you know, as a founder, there were investors that I really appreciate talking to that passed on on my startup, because they replied within seven days, they provide a thoughtful email or thoughtful phone call. And it was a genuine, you know, desire to keep in touch and to stay on top of the company. And so, you know, like what I've learned from my time as a founder is that just the simple act of being as genuine as possible to founders and replying in a timely manner is actually great. You know, I'm not going to say whether it's like above average or not, but like it, what we've seen from the founders that we work with either in our portfolio or, you know, founders that we've passed on in the last couple of months, they've come to really appreciate just like the candor and expediency of how we run our process.

37:14Yeah, and things like that around expediency, responsiveness seem like table stakes, but often they're not in this industry. And sitting on the side of being a founder, I do have investors that if I send a text, they'll respond in an hour. Others that are incredibly proactive about reaching out, not just with a how can I be helpful, but with tangible ideas around a customer introduction, a candidate that might be helpful to something that we're building. And those create really high NPS scores from founder to investor. And over time, that creates, if you do that over and over again, it creates this flywheel of entrepreneurs that are not only going to say good things about you, but also refer others.

37:58What I like about how we invest at Saga is that there's really no such thing as like a Thompson deal or a Max deal or a Ben deal. If we invest in you, founders get all of our phone numbers. We have to just start an iMessage thread and we say, hey, here's a text thread. You just text whatever you want and one of us will get back to you. Part of it is that continual humility of like, look, we're there with you. We're not going to write the code, but we will help you during these key inflection points. How do you guys know if it's working? So I think a lot of this is, again, it takes time for you to show numbers.

38:32I mean, it's going to be four or five or six years before we have even a directional sense of where maybe fund one is, fund two, of course, maybe three years, two to three years from now. What are the internal KPIs that you track to know that what you're doing is working in terms of getting into great founders and winning those deals? For our portfolio companies, I don't think we've ever had any that I've done in the past. Wander in the desert for a couple of years and build a good product. But once they start growing, I think, Ben, what your example is always like, hey, you've never seen a good company not grow at least 40 % year over year.

39:06These things take off or they don't. And we've never had a company go from$500K to$750K in revenue, then to$1 million. It's like, no, they go from$2 to$6 to$15, and they just go. And I've really never seen it happen in any other way. So once they start, like, it doesn't mean they're going to work. They can still fizzle out. But, like, they kind of just, they kind of hit rocket ship growth here. They don't. And we won't know for the first three years, but like, yeah, a year four or five or six, like if you don't have a few companies that are growing like that, you're not doing the right thing here.

39:38Are there any other structural things, I guess, in running the, and we're early, of course, right? We launched the fund officially this year. So it's very early on to make any determinations, but maybe just let's extract the major learning from the day you guys got together with the idea of Saga to now. in terms of the one thing that you wish you knew when you first started that you now know? And maybe Ben, we'll start with you. I already told you one thing, which is if you're feeling confident that you're going to have anchors, don't start your process until they've signed. That's like one very tangible one.

40:12I think another thing that might be helpful for GPs coming into this is you need to have such clarity of what your product is and where it fits in the LP's portfolio. The number of smart people, like, I almost said the name of the firm, but we have a friend who's leading a tier one firm after almost seven years right now, and they're having a hard time fundraising. And the reason is they're selling this complicated product. It's like a mix of public and privates. And if you're an allocator, you don't know where it goes in the spreadsheet. And so even if you like it, it's like, it's this small check into this weird thing that you're going to have to explain and have an asterisk next to it forever.

40:48And I want GPs to understand None of us are that special unless you're Sequoia. If you're Sequoia and you are 20 % of some university's total endowment that you've put up for them over the last 40 years, come in with crazy esoteric shit. Stay you're going to hold in perpetuity. Charge$3.30. Get wacky. If you're anyone else, come in with the cleanest, easiest-to-bucket product you can imagine. It's really wild, too. I think maybe fortunate enough to get other LP feedback on this, too. but we have talked to people like hey like yeah we're seed film but we there's this really great series b and we have allocation and we're into spv and we're gonna start doing some growth like don't don't don't don't and like yeah but we have it we have alpha i'm like okay think in the lp shoes they have hired someone to do growth investing they have hired someone to do crypto investing they have hired someone to do biotech investing none of those people are you sorry like you're not special like ben said just do what you're saying you're going to do it's really not that hard so don't think that you're supposed to go manage all their money in whatever way you decide.

41:49I love this piece of advice, honestly, because it's something that I've talked to so many managers over the last 12 years about, which is don't complicate the sale, particularly early on, make it very simple. What bucket does it go into? And what is the main thing that they should take away in terms of the differentiation? And so it's such a great point, Ben. Max, was there another sort of learning that you've had, I guess, from the day? And we can even go back to maybe when you started investing to what you know now ventures a lot harder eight 18 years ago it was it was a lot easier it's i mean it's normal if you can make money doing something capital will you know capital will flow there if you can make more money investing in real estate in ohio then people will start investing more real estate in ohio but like you know they found out they can make more money in venture so that's where capital flowed and there's so much money so it's way harder and you just have to remember that and everything that you're doing so if you're seeing a deal you do have to ask yourself like why isn't no one else doing this like were we first they like us more do we have a different world view maybe in 2016 you could be like hey we got here first and you know we're the best and they're going with us now you have to be like wait why aren't those other 2500 firms doing this and then also remember that some of these deals are getting done so quietly now that like you're not seeing them happen we are you know jack and i always talked about like hey you have to fish in the right pond like you don't you don't even know you know the startups are under the water like you could be fishing and catching some fish but if i'm not the fish you want because you're not even like standing in the right area you're not seeing the good ones so i think you really have to be again super humble and be like i don't know what's out there are we looking at the right spots what's getting done that we're not even talking to it's gonna get announced a year later um but just kind of keep that in your had the entire time as you're investing.

43:38Yeah, that's great. And I had Mamoon from Kleiner on the pod a few months ago. And one of the things he mentioned is like anytime a deal is announced and one of their peers or one of the top tier firms that were led it, they also ask the question, do we see this deal? And if we didn't see the deal, why didn't we see the deal? And is there something wrong with their sourcing mechanism that we need to remediate in some way to make sure that we're not missing these deals. And it's really interesting as an evolution for, in that case, a firm that's been around for 52 years and kind of reimagining how they navigate in today's market with so many different competitors.

44:18And maybe one, Thompson, with you, and you mentioned you've done angel investing. Obviously, now you're doing it from a institutional construct as a fiduciary. What thing do you wish maybe you knew at the beginning that you now know? You know, Ben had already mentioned that there's a difference between jamming a 25K check-in last versus playing the zero-sum game of winning an institutional round as a lead or co-lead in a seed round. The biggest thing I've learned transitioning from founder to investor is that, you know, as a founder, you're kind of operating on a day-to-day or sometimes hour-to-hour basis where you're just like trading one problem for another.

44:59You know, we stand up this very rickety MVP so that we can get users in the door. And then we're building this tech debt. And then hopefully when we pay it off later, which almost never comes, we're trading one problem for another as we grow. And what I've found about this role and our firm in particular is that we get to think about how to build an enduring franchise over the span of years or decades. And so when you start from that point B, the book that comes to mind, Bill Walsh's The Score Takes Care of Itself, you start evaluating yourself on inputs. Are we responding to emails on time? Are we writing thoughtful LP updates?

45:41And are we engaging with our LPs as we're engaging with our founders? You know, as you mentioned, Samir, like we're really not going to know the results of our investments for another six, seven years at least. And so to me, keeping that sort of like clean ship, running a tight ship and building the foundations of like an enduring franchise is something that, you know, like I it's been it's been great to learn and great to work on alongside, you know, Ben and Max. I just hadn't fully appreciated the magnitude of that exercise until just diving into it. Yeah, well, it goes down to process orientation and making sure you're doing things that are repeatable that actually work.

46:20No different than a company. Guys, this has been a lot of fun. Congrats on launching the first fund. And I know that it's one that I'm excited to follow very, very closely over a period of time. But thanks again for coming on the show. Thanks for having us. Thanks for having us. Thanks so much for listening to another episode of Venture Unlocked. We really hope you enjoyed the episode with the guys at Saga. To get more venture insights right to your mailbox, please subscribe to Venture Unlocked at VentureUnlocked.substack.com for the latest podcasts and news. Additionally, you can find our podcast on iTunes or Spotify.

46:56And don't forget to hit the subscribe button. Thanks so much.

47:07Thank you.

47:35Thank you.

From the publisher

Follow me @samirkaji for my thoughts on the venture market, with a focus on the continued evolution of the VC landscape.

This week we welcome the three co-founders of Saga Ventures: Ben Braverman, Thomson Nguyen, and Max Altman. Saga Ventures is a seed-stage investment firm that recently closed its first fund of $125M.

The conversation dives into their experiences in raising their first fund, building a team, and navigating a competitive seed-stage market. The co-founders bring unique skill sets from their previous roles in operating and investing, and this episode sheds light on how they strategically combine those skills to differentiate themselves from other firms.

About Ben Braverman

Ben Braverman is a Co-Founder and Managing Partner at Saga Ventures, a $125M venture capital fund he co-launched in March 2024 alongside Max Altman and Thomson Nguyen. At Saga, Ben focuses on early-stage investments, working with pre-seed and seed-stage companies across various sectors. His background in scaling companies' go-to-market strategies provides valuable insight into helping startups grow efficiently and sustainably.

Before founding Saga Ventures, Ben spent nearly nine years at Flexport, a major player in the logistics space. Starting as Chief Revenue Officer in 2014, he was instrumental in building and scaling Flexport’s global sales and go-to-market teams. Later, as Chief Customer Officer, Ben oversaw customer relationships and corporate development, ensuring the company's growth aligned with customer needs. His final role at Flexport saw him leading Flexport Ventures and Corporate Development, where he focused on the company's strategic investments.

Earlier in his career, Ben held growth and sales leadership positions at startups like URX, which was acquired by Pinterest, and Heyzap, acquired by RNTS Media. He holds a degree from Vassar College and has spent his career helping innovative companies grow through a hands-on approach to business development and customer engagement.

About Thomson Nguyen

Thomson Nguyen is a Co-Founder and Managing Partner at Saga Ventures, where he has been since March 2024. At Saga, he focuses on early-stage investments in technology-driven companies, drawing on his extensive experience in data science, machine learning, and entrepreneurship. Thomson’s deep technical expertise helps him identify promising startups, especially those at the intersection of technology and business.

Prior to Saga, Thomson founded Nearside, a financial services platform for small businesses, which he led from 2019 until its acquisition by Plastiq in 2022. Before that, he was an Entrepreneur in Residence at Kleiner Perkins and the Head of Capital Data Science at Square, where he managed the data science team responsible for critical business areas like default risk, marketing optimization, and product innovation. His career in fintech is rooted in his work at Framed Data, a startup he founded and later sold to Square.

Thomson started his career as a data scientist at tech companies like Lookout and Causes, where he applied his expertise to user segmentation and predictive analytics. He also has a longstanding academic affiliation with New York University’s Courant Institute, where he continues to contribute to research in machine learning and cybersecurity. Thomson holds degrees in Applied Mathematics from the University of Cambridge and Mathematics from the University of California, Berkeley.

About Max Altman

Max Altman is a Co-Founder and Managing Partner at Saga Ventures, a venture capital fund he helped establish in March 2024. Max focuses on investing in pre-seed and seed-stage companies, working closely with his co-founders to identify and support high-potential startups. His experience as both an investor and operator allows him to bridge the gap between capital and company-building.

Before co-founding Saga Ventures, Max was a Partner at Alt Capital from 2021 to 2024, where he invested in early-stage companies. Prior to that, he held a similar role at Apollo Projects, another investment firm focused on startups. His career as an investor began at Hydrazine Capital, where he worked from 2016 to 2019. During his time there, Max honed his skills in evaluating high-growth tech companies and building meaningful relationships with founders.

Earlier in his career, Max gained operating experience at Zenefits, where he worked in product management, and at Allston Trading as a trader. He also spent time at Microsoft as a program manager. Max holds a degree in Computer Science from Duke University and has built his career by combining his technical background with a passion for early-stage investments.

In this episode, we discuss:

* (01:42) The origin story of Saga Ventures, and how the co-founders decided to join forces. Max Altman shares how the idea of starting a fund came about and why he didn't want to follow a solo GP model

* (03:31) The unique, complementary skill sets the team brings to the table—Ben’s expertise in go-to-market strategy, Thomson’s technical knowledge, and Max’s investor relationships—and how this combination is designed to support early-stage founders

* (04:58) Their hands-on, founder-first approach, focusing on critical areas like product development and initial hires, differentiates Saga from other early-stage firms.

* (06:11) The "reality meter" and the importance of being able to take hard hits as an entrepreneur or venture firm, emphasizing how all three co-founders share this mentality

* (07:50) The team reflects on the challenges of raising their first fund, including dealing with partnership risk, self-awareness, and the difficulties of convincing LPs early on without firm commitments

* (10:02) The careful consideration that went into deciding the fund size of $125M, balancing capital deployment with staying competitive in seed-stage deals.

* (12:00) Their fundraising process, the strategic decisions involved, and the importance of securing anchor investors before taking meetings with LPs.

* (15:19) What LPs are looking for in early-stage venture firms and the role of partnership risk in their decision-making process

* (17:33) Why their shared vision and complementary skill sets have aligned them for long-term success as a team, along with their commitment to focusing on specific sectors like fintech and infrastructure

* (19:22) The importance of having a clear value-add for founders beyond capital, and the importance of storytelling and salesmanship in early-stage companies

* (23:25) The internal decision-making process at Saga, how the partners determine which deals to pursue, and the dynamics of reaching consensus when choosing investments

* (26:45) Patience and long-term thinking are critical when evaluating deals, and how they ensure they don’t rush into investments just for fear of missing out

* (28:19) The importance of founder resilience and self-awareness, noting that the best founders are those who can attract talent and navigate through difficult times

* (30:00) Why salesmanship and charisma are critical qualities in founders, as startup leadership often requires convincing others to join and invest in challenging ventures

* (32:00) The team discusses their approach to sourcing and winning deals in a highly competitive market, focusing on the importance of building trust and delivering consistent value to founders.

* (34:05) Max talks about the significance of being the first firm to back companies and how they collaborate with other VCs to co-lead investments.

* (36:45) Being transparent and responsive to founders creates lasting relationships, even when they pass on deals

* (38:04) How they measure success internally at Saga Ventures, focusing on inputs such as responsiveness and the strength of founder relationships, while understanding that long-term results will take years to evaluate

* (41:00) Key lessons from the fundraising process, stressing the importance of clarity when positioning their fund to LPs and being patient in closing commitments

* (43:25) How the venture landscape has evolved over the past 18 years, highlighting the increasing competition and the need for VCs to be highly self-aware and strategic when entering deals

* (45:40) Building a venture firm requires a long-term mindset, much like running a successful company

I’d love to know what you took away from this conversation with Glenn. Follow me @SamirKaji and give me your insights and questions with the hashtag #ventureunlocked. If you’d like to be considered as a guest or have someone you’d like to hear from (GP or LP), drop me a direct message on Twitter.

Podcast Production support provided by Agent Bee



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ventureunlocked.substack.com

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