Spencer Owen, Hashtag United Owner: ‘From YouTube To Building The Most Unique Club In Football’ (Ep69)

13 May 2025 · 1 h 18 min

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Business of Sport Podcast Episode Notes

Episode Title

Spencer Owen, Hashtag United Owner: ‘From YouTube To Building The Most Unique Club In Football’ (Ep69)

Episode Description In this episode, Spencer Owen, the Founder and Owner of Hashtag United, discusses the unique journey of building a football club from an online brand to a physical sports organization. Hashtag United has successfully transitioned from an internet concept to a competitive team in English football, leveraging a strong fanbase cultivated through social media.

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Key Topics Discussed

SpencerFC to Club Owner

  • Origins of Hashtag United:
  • Built from an online community with over 2 million YouTube subscribers.
  • Transitioned from influencer and streamer to football club owner.
  • Focused on creating a community that actively supports the team.
  • Fan Engagement:
  • Importance of building a fanbase before establishing a physical team.
  • The uniqueness of taking creators into real-life football matches.

Business Model of Hashtag United

  • Commercial Viability:
  • Identifies as an advertising business at its core, despite playing in the 7th tier of English football.
  • Competes commercially by attracting sponsors and partnerships due to their online presence.
  • Challenges of Not Owning a Stadium:
  • Discusses the importance of establishing a physical home for the team.
  • Lack of ownership limits revenue from matchday activities.
  • Future Investment Plans:
  • Plans to raise funds for expanding the club and improving facilities.
  • Targeting potential investors who align with the club's ethos.

Dealing with Criticism

  • Naming & Identity:
  • The name "Hashtag United" faced skepticism, yet it symbolizes the club’s digital roots.
  • Promotion and Financial Sustainability:
  • Promotion in non-league football doesn't guarantee financial growth—often leads to increased costs without corresponding revenue.
  • Women’s Football Opportunities:
  • Hashtag's women's team is successfully leveraging broader issues in women's football to enhance visibility and support.

Broader Issues in Football

  • Blackout Rule:
  • Critique of the 3pm blackout rule and its implications for non-league clubs.
  • Financial Sustainability:
  • Challenges faced by lower-tier clubs and the dependency on wealthy benefactors to stay afloat.
  • Opportunities for Change:
  • Importance of innovation and adaptation in football ownership and management.

Future Outlook

  • Community Engagement and Content Creation:
  • Emphasizes the need for football clubs to embrace social media and create engaging content.
  • Investment in Women’s Football:
  • Highlights the importance of elevating women's teams and the challenges in getting female players into coaching roles.
  • Changing Dynamics of Football:
  • Discussion on potential changes in how football operates, including the role of headers in the game and the influence of social media on sports.

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Key Takeaways

  • Community-Centric Approach: Building a football club successfully today requires a strong connection with fans and understanding digital engagement.
  • Innovative Business Models: Clubs can thrive by identifying their niche and leveraging that for commercial success, even in lower tiers of football.
  • Adaptability: The football industry must adapt to new trends and the digital landscape to survive and grow.
  • Emphasis on Women's Football: Addressing the disparities in support and investment in women's teams is vital for the sport's growth.

Closing Remarks This episode showcases a refreshing perspective on sports management, emphasizing the importance of community, innovation, and adaptability in the changing landscape of football. Spencer Owen's journey serves as an inspiring blueprint for aspiring sports entrepreneurs.

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Transcript

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0:00It doesn't really matter what division we're in if the story we're telling is compelling. We've had loads of interest in investment over the years and people want to change us. They're like, I want you to be the next Wrexham. Do you understand we're the opposite of Wrexham? We don't have a dormant community that has 10 ,000 fans ready to come to a game if you just spend some money on the team. We're a philosophical idea. Do you understand why a club might call themselves Hashtag? You know West Ham was called Thames Ironworks. Why? Because they worked in a factory making iron on the Thames. It did what it said on the tin.

0:25Hashtag United does what it says on the tin. Everyone thinks it's a joke name. No, it's exactly the same as every other football club's first name was. It tells you where the club came from. We came from the internet. We're not embarrassed by that. We started in the 10th division and we couldn't stream 3pm kickoffs because of the Blackout rule. Why? Because if I stream my 10th to 15th game, people aren't going to go to West Ham. Who are you protecting? If you argue against the Blackout rule, if you say get rid of the Blackout rule, and people will go, oh, but no one will come to our non-league club.

0:52That's called market economics. If people don't want to come, it shouldn't exist because it can't financially compete.

1:01Hello and welcome to The Business of Sport, the show that takes you behind the scenes with the industry's leading owners, operators and athletes. Today we're delighted to welcome Spencer Owen, founder and owner of the iconic hashtag United to the show. This is one of the most unique organisations in football, founded on the internet before becoming a successful men's and women's team competing in English football. Spencer, or Spencer FC, as many of his fans know him, built one of the strongest online brands in football, with over 2 million YouTube subscribers regularly engaging with his channel and content.

1:32Now, when he decided to take hashtag from online concept to physical sports asset, unsurprisingly, it was met with confusion and ridicule by an industry not known for its acceptance and embrace of change. As a result, this show is one of the most interesting assessments of both what makes football so great and where there are major opportunities for change. It's a very different take on the football owner and executive shows we're used to and that's why we love it. This is sport for a modern age packaged in a conversation explaining how a club that has more subscribers than many Premier League clubs has created a new blueprint for team ownership and management.

2:09We're delighted to welcome Spencer to the Business of Sport. A special one for you today as we have a very exciting announcement to make. We have just launched our Business of Sport Patreon and there's a very good reason for it. We love engaging with you once a week on our course shows and we hope that you enjoy the conversations that go on but there is a whole world of opportunities and content and access that we are yet to bring you that this channel is going to allow us to do. It's going to allow you to get involved in asking the guests the questions that you want to hear. It's going to allow you to suggest and have an influence on which guests we're able to get on the show.

2:47We want you to be more involved with that core show but also we want to give you access to everything that goes around it. That can be merchandise, can be great tickets to events. There is so much here that we can offer and provide you, the audience, to get involved in some of the fun that we have in many different ways. We'll do bonus shows where we reveal some of our exclusive insights and experiences of recording some of these episodes. So if this is something that you're really keen to look at, we'd love to welcome you to the page. I've put a link in the bio below, which takes you straight to our Business of Sport Patreon.

3:20The first week of it is free, and there are many different tiers in which you can get involved at different levels to see the different things that we have to offer. So please click, take a look, and see what you think. Now that's enough from me. Time to get on with the show. Spencer, thank you so much for joining us. I'm excited for this. Thank you for coming. No, thanks for having me. I've been a fan. I've been listening and watching for a while. And I actually reached out to you guys. I am fascinated with the business of sport as someone who doesn't really consider himself a businessman, to be honest.

3:50But I've been in and around it for a while. I've got some ideas. That's why we're fascinated by this, because it's so different to all the other conversations that we have when we talk about football clubs. And, you know, it's right at the start. You built a football club really off a social channel. So, yeah. How did you manage to do that? So we were just talking about I'm 20 years in the social media video game. i started making videos before youtube existed it was something called google video at the time and then they ended up buying youtube and this i was 14 at the time i was actually more than 20 years i'm 36 now so 22.

4:19and obviously i sound 20 years in the game but for many years that was me making videos and no one watching them so it wasn't like i was getting paid to do that but i was on the journey and fast forward quite a few years these weren't football videos at the time these were i i used to want to be a radio dj and or a stand-up comedian i did stand up all through university i did hospital radio university radio all that stuff eventually i started making youtube videos properly because i was trying to use it as a way to get into that game as i've seen other people do kind of like a cv at the time because we're talking like 2007 there was no career on youtube it was a means to an end maybe you get a big video do well and then you'll get a gig doing something else you know i was trying to be a presenter i almost ended up on t4 all kinds of things right then i got then i ended up inadvertently working in football so i was always football mad ran my university team you know that's that guy that just loved it but it was only a hobby but i ended up working i did an internship at channel four and then i ended up working for a football computer game it's actually an interesting one because it's a game called iron player it was a facebook game but a load of footballers invested in it theo walcott lee dixon we're talking 2010 time lots more that i'm forgetting now and they invested in the game and it was a social game i got that job because i knew a bit about social media but then i ended up sort of keep getting these football jobs i quit that job because i wanted to then go and do more stand-up and more youtube but then vincent company the x-man city captain he was looking for a social media manager very ahead of his time talking 2011-12 season the year they actually won the league this was before that and he reached out to my old boss said do you know anyone or his manager did and they said oh this guy who's just quit is actually quite good do you want to give him a go and i was just getting out of that game but i was like actually vincent company i'm a it's quite a cool job i get to go up to man city and be part of that so yeah i'll go and i'll give it another go so i went back into the social media game did that for a year quit that as well because even though it was the dream gig for many people it wasn't creative enough for me then a a chat the company that i'd worked with previously won this pitch to become a youtube original channel which means YouTube funds you.

6:24So YouTube gave a million pounds to this company that's now called Copper 90. I don't know if you've heard of this. It's a quite big football channel. So I was like the first employee or second employee on that. We ran that and we did quite well with it. We got a lot of subscribers. I ended up presenting my own show that was this masked FIFA player. I heard his name, FIFA player. He used to play FIFA against people. It was quite good, but I was also obnoxious and very in their face. And I ended up doing crazy things. I beat the world champion. I played loads of celebrities, loads of footballers, traveled the world with it.

6:54It was a comedy show. It was like kind of the Stig meets Ali G meets someone that plays FIFA, right? And it was pretty successful, but I was a masked character. So no one knew I was hit and I couldn't take any credit for it. So I was like, you know, I'm this 22, 23-year-old kid wanting the world, you know, definitely had a chip on my shoulder, I wanted some attention, middle child, whatever. I want people to know I'm FIFA player because I was quite good at it. Basically built the FIFA player character up in my own time and I carried it on and I did its own channel and that channel got to about 100 ,000 subscribers.

7:22and I was just doing it after work. Then I ended up quitting Copa90 so I could concentrate on that. As part of that quitting, I had to kill the character. That was kind of the deal. So I had to take him off that channel. So my channel now, which is called Spencer FC, got about 2 million subscribers just under. The actual URL is official FIFA player because it used to be the FIFA player channel and I had to take all those videos down. So I reimagined that and it's quite a big thing for me at the time, taking my mask off and going, I'm actually a guy called Spencer. Will you still watch me anyway?

7:49Managed to make that work. Within a few months, this is the this is the short version of the story within a few months of quitting that job i did something called the wembley cup so the wembley cup kind of like i was trying to basically do soccer raid for youtube you know a big charity game of youtubers sounds like a no-brainer now there's been loads of games since but no one had done it before no one even thought about doing it before i pitched it to youtube because i knew people at youtube got ee to sponsor it they spent a million pound on the first series i've got all the big youtubers to play in it so it was it was spencer fc versus the sidemen who you all know the sidemen now right we played at wembley no crowd but it did 20 million views on youtube and my channel in the space of two weeks was like the sixth biggest growing youtube channel in the world it went from 100k to 700k subs in two weeks so when we cut put me on the map sidemen put me on the map i knew them all personally i sort of orchestrated all we ended up doing four of them we had 34 000 people at wemberley for one of them 22 21 for the other two we had steven gerrard play we had huge legends of the gameplay and that kind it ended up being my calling card but after the first one i was like wait so you can make money making videos about me playing football as a like you know university third team level player that seems too good to be true let's see if we can do some more of that sadly two of my good powers from my under 18s team had passed away so we did a memorial game and my mate had died of leukemia and i said to the boys look if you let me film this it sounds a bit exploitative it really wasn't let me film it put it on my channel we'll we'll get the subscribers to donate to leukemia charity and it was literally my only motivation but what happened accidentally was you know i'm commentating me and my pals playing football and i'm being a bit silly with it because i know we're not that great and everyone loved it and i was like do you want to see more of this and they were like yeah so i was like hang on i can't do the wembly cup every week too many too expensive too many celebrities involved can i just film me and my mates playing every week so we created hashtag off the back of that we basically felt there was a world where we were still a footballing playing age so we could have our cake and eat it we could go and do amazing things and we did we played our third ever game the hashtag was at wembley we played in seven countries we played against huge names in football but it was engineered to create a brand so we were like let's make a team let's not enter a league let's do gamification of games that not again not really been done before certainly not on youtube and we we created this brand so after two years with quite a few hundred thousand subscribers i took it off my channel made it its own channel entered us into non-league and that's where the fun really began that was eight years ago and we've been on a bit of a climb since then so here you basically reverse engineered a football club it's exactly what we've done yeah we've done the hard bit in my opinion first we've got millions of people know about hashtag but we've got you know 600k subscribers on youtube i think a couple hundred thousand on twitter 500 on instagram these people from all over the world these people buy our shirts these people travel to our games from all over the world sometimes we have visitors from everywhere that usually if you take like a classic like man united for example no one cared about them globally for 100 years into after they existed now obviously the world's a different place now of course that wasn't going to happen in the 1880s the point is we've done it even months of founding our team what we haven't done is we haven't done the local bit that well yet so we haven't got like local fans we've got a really crazy situation in our league we're in the ishmael premier league it's the seventh tier it's the league below the national league south and we have two years in a row now the highest average away attendance.

11:07More people come to our away games than any other away games in the league, i.e. more teams that we play have their highest attendance of the season when they play us. Because your fans are dotted in all of these places, right? But we have the second lowest home attendance in the league because they're not from where we're from. And also we're going to places like Dalich Hamlet or we're going to Bognor Regis or we're going to Lewis on the south coast. We don't go to that part of the world very often so they all come out to see the hashtag circus when it's in town but we don't get any money from that you know that's that home team gets that so it's a weird what it is is actually a great example of why we're good for football actually because we help other teams make money and we need to get better at making the money ourselves at match day but to put it into context I was just having a look beforehand social numbers like you've got more YouTube subscribers than like Premier League clubs like Fulham Brentford Palace at least double actually some of them Leeds Burnley both going up to the championship got more than them to be able to reach that with teams right at the top of the pyramid and you're driving right now what is such an important piece, which is community engagement, content, digitalisation, stuff that we talk with clubs about all the time on here that they're not doing.

12:09That must give you an opportunity that a lot of football clubs strive for. 100%. I mean, those numbers have been apparent for a long time, to be honest. They do these YouTube numbers sometimes where they look at most views per month of any YouTube channels in football in the country. And we're always like sixth or seventh. So we're like Europa League quality when it comes to YouTube views. And that's against teams with£100 million every year from being in the Premier League. you know it's not just that we've been some of them on the pitch you know you mentioned for them there we're two divisions above for them in the women's game we're two divisions above brentford you know do you think sports teams get content i get it now more than they ever did before but i think most of them are hung up with this concept that content is an afterthought and that if you do a certain innovative crazy thing and you lose on the weekend you can't put it out and which is stupid the problem is this is not a football problem this is like i don't want to insult anyone here but like i'm consistently underwhelmed by the people i meet in the industries that aren't you know if you're good at this you do it yourself it's an age-old problem in terms of any employee i have if i'm trying to employ someone that i need someone really really good at it they're all doing themselves specifically social media managers social media managers are the hardest people in the world to hire because if you're any good at social you absolutely build your own yeah i know some guys that maybe don't want to be the front and center of it but they instead they create this great relationship with a creator where they're on a money share or whatever which is sensible you know and that's not to say i've got guys that work for me they're amazing or they do like generally but they've been trained by me so when you get in in the institution you're trained to be bad basically you are like these clubs don't know how to do it and then these guys get this job and think oh great i've got a job at chelsea at 21 and by the time they're 26 they're already gone you can't get them back so the guys that work for me almost to a man i have hired as with no experience one of them i met on a train he was a fan came up to me and talked to me on the train two of them auditioned to be footballers for us in the trial this thing called the academy they weren't quite of the level we needed but they loved the club they had a bit about them so i got them in i've trained them to edit videos i've trained to do all this stuff myself but they've been brought up in the hashtag environment if they went to one of the big clubs now which they're definitely capable of they would get frustrated so quickly my question to you is if you can choose between domain expertise in your case sport or football or skills social media video editing distribution which one would you say they have to have that already and i can teach the other so i always say i know we're a football club right so like it's a social life killer like running working on a football club is a social life killer because you're going to be especially when you've got women's team as well you're gonna be saturday sunday games games so you have to really want to be there so i always say and i say this in interviews there's no substitute for not giving a shit if you don't give a shit i can't work with you so i would much rather have a guy who is a fan of what we do who's grown up with it who maybe understands why we're cool and that is a really poignant point i'm sure we'll probably get onto it today there's like a benchmark where you either get hashtag or you don't and that's why actually our name is so important because it filters away the people are never going to be on board with us straight away so if someone's on board and they are understanding why we should exist i can teach the rest as long as i got a about them they're a good lad or girl i can teach the rest what i don't want is one of these institutionally trained people i've got undo years of this rules that shouldn't be there they've been taught it all wrong i don't want that and those guys are expensive as well you get the guys that are new and you let them grow i've got guys are on more than double what they were on when they first came to me because when they came to me they'd only experience working at tesco but they're i would not swap them for anyone in the industry now because they're so good because they learned it with us.

15:49So yeah, I think we've proven a few interesting things there. It's not easy to do. You know, what I try to do is find these people and just bring them in and then find a job for them later. Like work out what it is because they're a bit sort of gold dust when you find them. They understand our football club. They understand our history. You must have dealt with like a lot of crap when you started doing this because people hate change. People hate things coming in that are different from an established order and you're coming in ripping up really how clubs have been built and bringing in this whole different environment and process and way of working and people to an industry.

16:18that they've never seen before how did you deal with that like did you even care right because non-league is so old and so old school and so many funny duddies i've got nothing against older people by the way but it's it's like and some of them get it right but it generally that they like things to be done this way and you'll know about this inherently right the maddest thing is the way they like to do it doesn't work like their clubs are all broken and they're like but you've got to do it that way. Says who? Give me a reason. I'm not an anti-traditionalist, but I do question everything. It just needs to make sense.

16:50If there's a good answer, I'm on board. In football, there's not many good answers. How are they broken? Well, none of them, not only do they not make money or at least are sustainable, they have to lose money, right? If you, who was it that was on your pod recently? It was my friend from Eastbourne, Simon Leslie, right? So he made a good point. He was sort of destroying his own argument as he said it and he's completely aware of that he was saying oh you need to get more money from the higher leagues and what you're gonna get all this money from the premier league they're gonna spend it all on players it doesn't fix the problem you need to do the opposite you need to take money out the game you need to not put more in at a lower level we're talking about the fifth sixth seventh eighth division of football and there's so many layers to this you talk about the 3 p.m saturday blackout rule we started in the 10th division and we couldn't stream 3pm kickoffs because of the blackout rule and why because if i stream my 10th to fit tier game people aren't going to go to west ham who are you protecting the rule doesn't make any sense there's a load of reasons why that rule exists and people aren't really aware of them but the issue with this whole like setup is if you argue against the blackout rule if you say get rid of the black out rule you know and people will go but no one will come to our non-league club that's called market economics if people don't want to come it shouldn't exist mate you've got to give them a reason to come.

18:04That's your job. Your job isn't, I bought this club and it's been around for 100 years and it makes so much sense. No, it doesn't. If you can't make it make sense, you're not good enough at your job and that club should be at a lower level because it can't financially compete. Most of these teams are just propped up by wealthy benefactors who've made loads of money elsewhere. We celebrate it. We celebrate a wealthy person coming into a club and losing money at that. That is the core problem. When we were chatting outside, the thing you said you were so proud of the fact you're sustainable that you actually don't lose money yeah it doesn't you know it does not clickbait youtube title we're really transparent with it we do lots of sit downs me and my brother who works for me in the club we'll talk about key issues the only year we weren't profitable we did a video about this is we basically got we we ripped off we had a sponsor never paid us sold a couple hundred grand's worth of our shirts went into liquidation we never got the money right so the only year we lost money and that we had to i popped us up that year with money but the every other year we've been we're basically break even now and that's one of the reasons we're doing a fan investment raise now is because well i have taken the club as far as we can go how much money do you make here profit revenue is just under a million usually that's pretty consistent as well like the crazy thing it makes my point for me right the crazy thing is that we've peppered our our story with the promotions we've had massive upwards mobility we've just been very successful football team you know inarguably on the pitch every year we go up our costs double, nothing goes up, no revenues go up as a result of those promotions.

19:32You could argue that they might have, that our views might have dropped off if we didn't get the promotion and therefore allowed us to get sponsorships. Yeah, maybe. But actually, there's no correlation between promotion and revenue. National League to League 2 is where you get the million pound plus TV money. Obviously, Championship to Premier League, you get the 100 mil. There is no financial argument for getting a promotion in non-league. Cost goes up because player wages go up. Yeah, and travel. Things like travel as well. Our women played in the third tier, National League Prem. You're going to Plymouth away.

20:00It's a night in a hotel. That's a couple of grand on a coach. It's expensive. You said market economics. If people don't want it, you shouldn't provide that product. And you're financially propping up things that maybe shouldn't be propped up. Is that not women's football? Women's football is a huge issue in women's football right now. I'm very, very passionate about women's football. We have a women's team. We've had them for five years. We're a very successful women's team. We had a promotion. We're in tier three. We're competing with household names. Way more money than us. you know Ipswich we ran Ipswich very close this year in the promotion race we finished second they won the league first goes up this is a really unpopular thing to say I haven't actually said it publicly before but if we won the league we wouldn't have gone up because we didn't apply for a license Wolves right now are getting loads of stick for that Wolverhampton Wanderers right they finished in the exact same spot as us in the northern Prems the same level different region lost to Nottingham Forest who we actually sold a player to this year Wolves are getting a lot of stick for not applying for a promotion for not communicating that with their players the players working all year to try and get promotion they never would have achieved if it had come through why do you not apply for a promotion because it's not as simple as that it's a license and i'm going to get into it because there'll be people now emotionally reacting to what i just said thinking that we're all so bad for not doing that and i'm going to help them understand it now so like wolves are different to us so wolves are you know a men's team they get 100 million plus every year from being the premier league they can definitely afford to be in the women's championship they They are, as far as I understand, already kind of hitting the markers in terms of the rules.

21:23So getting promoted from the third to the second team women's football is kind of the same with going from National League to League Two. It's the professional league. So they tell you how much you've got to spend. They tell you how many hours you've got to do in terms of your women's players. You can't be part time. You can maybe be hybrid, but mainly you've got to be full time. They tell you the people off the pitch you hire, like marketing manager, general manager, they tell you what you've got to pay them as a minimum. All these things. That's how you get the license, right? They're fixated on things like attendances because there's a lot of smoke and mirrors in the women's game.

21:52That's just the truth. There's a lot of smoke and mirrors. Almost every team I've come across are lying about their attendances as well, by the way. I'm not talking about when Nou Camp gets filled up. That's amazing. Also, they're letting them in for like five euros, but it doesn't matter. It's still amazing. I'm going to get stick for all this stuff. I am the guy who's been running and supporting a women's team for five years. If you come for me, you're coming for a friendly fire, but they don't get it. Arsenal, Philadelphia, Emirates, great. So good for the women's game. Of course, it's not full price.

22:17That doesn't matter. It's really good. I'm talking about teams that are applying for licenses. I won't name some, but you could do the maths and work it out. Teams we've been competing for, promotion spots, who are applying for their licenses. And one of the sort of lines you've got to deliver on in the license application is attendances. They want to see higher attendances. Because you've got TV games, the championship and above, they want it to look good on camera. It's one of the reasons people don't really want us in that league, because we don't have a lot of great attendances. I've been to thousands of non-league games of football.

22:43I go to multiple games every single week. i've been to games where there are two to three hundred people and you go on the website later it says there are 1200 people there and it happens all the time because they want to get the license and no one wants to question it because they want that team to go up because that team's going to spend and lose loads of money now am i saying the higher-ups of women's football who i know well and i have nothing against and i know they think they're doing the right thing right am i saying they're the bad guys of course they're not they're trying to help women get better conditions and better facilities and that is 100 % something we need to do.

23:17But they are inherently actually demanding teams to lose money, which is the opposite of what we should be doing in football. The men's game has so many issues with it and we're just copying them. We've got a chance to reinvent and we're just copying them. But long and short, you can't afford to go up, right? If we went up, it could ruin our football club. It could easily ruin our football club. We'd maybe survive for two seasons before we run out of money. And I'm trying to get a football ground. I'm trying to do all the things that you're supposed to do as a football club owner, yet I'd be told I was bad for not trying to go up.

23:48I do want to go up. I want to go up and I want to spend what we need to spend. Here's the biggest problem, right? If we went up, it means we've won the league. If we won the league and we've come very close and we've beaten, last year we had the hardest five teams in a row at the start of our Tier 3 campaign. If we're beating them and they're spending four to five times what we're spending, the higher-ups are going to say we're the problem because we're not spending enough, because we're not giving players the opportunities. This is such a flawed argument, right? The day we spend what they spend, all our players leave because they've all got full-time jobs.

24:20They're nurses. They're policemen. They're all these people. We are the perfect club for them because they can't commit because they've got another career. So we are that sort of almost like crazy gang. We can beat you even though you spend loads more than us because we've got girls who can't. We're almost angry with you that you get the full-time opportunities and we're going to beat you anyway. That's how our managers have such success. He's created that us against their mentality. They want us to spend five times as much, get worse at football, because we would, because we'd have to go with a completely different model of play.

24:48We'd have to go after young, inexperienced players who are trying to learn on the job. You find a few diamonds in the rough, but mostly would be not up to it. And that's why we beat these other teams. They're telling us we have to spend five times as much, get worse at football, and that's good football management. In my opinion, objectively, if you beat a team and they're spending way more than you, you're doing a better job. You know, Johan Cruyff, I've never seen a bag of money score a goal. There is a massive correlation between, you know, we know this in all the leagues, so 90 % accurate between money spent on wages and final position in the league.

25:21It just does work. If you're an outlier on that, if you're an anomaly, you know, Brighton, Brentford, some of these guys have great success on that. And now they're self-perpetuating because they sell a player for 100 million and they've got the money to spend. What they definitely shouldn't do, and I'm sure they won't because they've got very clever people in charge, is move away from that model now and start copying man united so that's what we're being told we're going up against women's teams who when you apply for your license i've gone through the process there's a there's a you've got all your profit and loss your forecast all that stuff and there's a line it says men's team contribution so it says right and i know that every single one of these teams applying for the license just doesn't make any sense anything on that document and then it says one million pounds from the men's team and they're like well done great management we don't have a men's team contribution you know we have a football club that spends what it makes on youtube we are objectively doing if we beat them on the pitch we are doing it better there is no argument you can say that we're not doing it better we might not be providing the same opportunities for those girls i would love to i want to be professional i want to kick on i want to give those facilities but when our club is ready so they're telling me we have to do it before we're ready if we want to go up that's not right i think what they need to do my opinion is they've got to expand the leagues which they're looking at doing.

26:35Why have we got 12 teams in these leagues still? There's no argument for it. At the lower levels, the argument is that once you get to, say, tier three and you've got to travel, like I said, you've got to spend thousands of pounds on an away game, there's not a lot of teams that can afford that. There is enough. Fulham would like to be at our level. I know they would. So you might as well. I'm not for this whatsoever. Everything I'm about is about meritocracy. Earn it on the pitch. That's my belief. But they're obviously not going down that route. So just do what you want to do in one fell swoop.

27:03Just expand the league to 24 teams. Promote all the ones you want to promote. Don't let them earn on the pitch. They did this with West... I'm a West Ham fan, but years ago, this isn't really talked about. West Ham finished mid-table and they got three promotions that summer. Not one, not two. They got lifted three divisions higher because they had a good business case. Now, if that's the way you're going to do it, let's not waste millions of pounds of people's money over the next few years fighting for promotions they can't get. Just promote the ones you want to promote. Let us level out wherever that is and then we can actually earn stuff on the pitch.

27:32That's what it should be. There's no argument for 12 teams. It should be 16, 18, 20, whatever. Yeah, but then they'll still be subsidised by the men's teams and be unprofitable segments of a male team. Yeah, but what it would then do is, if you had 24 teams in the top league, for example, you can get all the really ambitious ones in the championship that are spending the money they want in. We'd probably end up as a de facto tier two team, at the moment at least, until more come up. I understand the need for rules, just like there are when you go from National League to League Two, and we don't do that.

28:00So I do get the concept of if we're not professional, we shouldn't be in a professional league. I do understand that fundamentally, because that's maybe what the critics would say to me. What I'm saying is you don't need to be professional to be a good tier two team at the moment. You do because they've made that rule. Do you know what I mean? If they never made that rule, we could probably get a team to compete at that level. There's a reason hashtag United, a team made out of my bedroom, is beating Ipswich. There's a reason. And it's because there's way more opportunity to affect the status quo in the women's game than there is the men, which I think is an amazing thing about it.

28:34It's one of the reasons I got into it. I knew we could be way better in the women's game than we could in the men's game. But we're going to lose that. We're 100 % going to lose that. you know if you know a little bit about the history of women's football you know teams like Doncaster Bells obviously Reading folded which is crazy and that's another one that swept under the carpet by the way you know they were so desperate to give Reading a license to stay a championship side last summer that they were just they had no players one of the things they said to us is they they might not want to give us a license you know just so you know when I stopped applying for licenses it wasn't because I it's because I was basically told I was never going to get one and one of their big concerns about us was where we could decide our players wouldn't be good enough.

29:12And I was like, okay, well, there's nothing in the actual physical deliverables of the licence that says you get to make, that's just a subjective opinion. Let us fail on the pitch, then we'll change our policy. But there's nothing about how good your players are on there. Reading didn't have any players, and they were trying to give them a licence because they had been so embarrassed that a team that was a Super League team just a few years ago was not going to exist and now doesn't exist. yet they're telling everyone women's football is growing growing growing growing I still believe it's growing I still believe in the potential of it of course I don't necessarily believe in the decision making I don't judge success on everyone else's metrics so we don't need to be in a certain division for us to be profitable there's an argument for hashtag to say that we'd be better off getting relegated because we can have lower costs our whole metric for success is basically views now that's not to say we don't want to win games of football my belief my not just belief I know that there's a correlation between views and winning in my club.

30:10So if we put out a video, the sad reality is we don't make anywhere near enough videos on our women's team that we should because they don't get watched as much. But what we need to do is we need to improve that. What rate do they get watched at? Compared to our men's team, it's a massive drop-off. Compared to other women's teams, we're like right up there. You know, we put a video about we won the County Cup again. You know, we've been in nine of the last 12 Essex County Cup finals, won eight of them, and we basically run Essex. in the women's game. But what was your man's gap compared to your women's?

30:37Yeah, so we put that video on our YouTube channel, which we don't usually do. Our men get a minimum of like 100K on every match they play on YouTube, sometimes much more. But that women's final, I think it's on like 60K, 70K now, so it's actually really good. If we did that every week, we wouldn't get that. But the point is, compare that to if, I don't know, and there's no disrespect to any teams here, but any championship or average Super League team put their highlights on their YouTube channel, we're going to probably be winning that. Well, we're definitely going to be winning that, actually.

31:02so like it doesn't really matter what division we're in if the story we're telling is compelling that's the big thing i try and get around when i have these we've had loads of interest in investment over the years and people want to change us and they're like i want you to be the next rexham right do you understand we're the opposite of rexham do you understand that like we don't have a dormant community that's 10 000 fans ready to come to a game if you just spend some money on the team rexham's an amazing story and i love all that stuff we're the opposite we We have, we're storytellers. Like we could be, we might never need to get promoted again and we could be the number one brand in football for like innovation, for example.

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31:37That's like a key thing for me is innovating because all the other teams are not doing it. They don't know how to do it. Like there's a reason that when Brighton have such great success with their new recruitment strategy or the way they do things, why don't Chelsea and Arsenal and Man United copy them? They do Chelsea just go and buy Brighton. No, they don't copy them. they literally reinforce Brighton's whole thing they go the guy you bought for 3 million rather than us trying to buy a guy for 3 million from Ecuador and give him 50 games in the Prem so he becomes a 100 mil player we'll just buy him for 100 mil the minute you spend 100 mil on him he almost can't be good he can't be good because no centimede really is worth 100 mil and even if he has the exact same level of performance he had for Brighton he's now being judged on a 100 million yardstick whereas Brighton he's not he doesn't have to be good so Brighton why don't they now go we've made 500 million transfers to Chelsea now we can just start spending 200 mil on a player because it doesn't work but Chelsea and Arsenal these guys will never copy them because the minute they copy them their fans will kick off and go oh we're tin pot why are we giving this if this Ecuadorian doesn't play very well this week it's because it's only worth 3 mil everyone knows it's 50 mil minimum for a good cent in the mid no it isn't but you they can't change now they're too big so that's our superpower we've got a couple of superpowers that hashtag but one of them is no one's playing the same game as us certainly not above us in the pyramid we can just massively continue to creep up on people you know all through my career especially with hashtag but even before that it's a rinse and repeat scenario of people telling me i'm crazy this thing you're trying to do won't work i then prove it and then the new thing i'm trying to do they say it's crazy and they were copying the thing i did 10 years ago but i'm already on to the next thing so it's like you need people that understand the opportunity and innovation is a huge opportunity in football.

33:26Could you do this model at a higher level? Does where you're at allow you to do this? This is the thing. I don't look at levels like that. Like, yes, you can, but you have to keep the views. So for example, once you get to a level that has TV deals, how does that impact your model? It will impact it. There's a very good chance, for example, we're in the National League and they decide to stream every single one of our games and that means that, you know, we don't actually really live stream, we only live stream for members. So theoretically, it wouldn't affect our model, which is a YouTube highlights model.

33:54But it would because if a lot of people tune into the live stream instead, then maybe there's going to be less views on your video. So then you have to ask yourself, well, what's the financial? What are we getting on those live streams? There's definitely a world where you could get promoted and be worse off. And we've had that multiple times. So you're now at a stage where you've almost taken it as far as you can go. And you're talking about all of this and the success that you've had. But also you're going through an investment raise now. You want to be doing things a little bit different. You don't have a stadium.

34:18You don't have your own infrastructure. Yeah, that's right. What is it that you need to do now from an investment perspective, from bringing in new ideas, new money, but also maintain the integrity of what you've built, which is what sets you out? Yeah. So if you look at all the literature that we're putting out there, none of the talk is really about promotion. I do believe promotions are in our future. I do believe they'll come, but they'll come as a side effect of building the club out, not because we're aiming for them. We've got to get the ground. The ground is key. There's a load of reasons for that.

34:45It's not a romantic one. There's times when not having ground has been amazing for us, like during COVID, for example, and we didn't have to deal with any of that red tape. We'd just turn up, play our football and leave. How much is the ground? Yeah, this is the thing. It's not like buying a house where there's a thousand of them and you can just choose one. You can build one. You can buy one. You can merge with the club. We've looked at all these options. How much have you set aside for it? Well, we haven't got enough. So we've had multiple teams apply to us to merge with them. Okay? We had a League 2 team do it.

35:11That team actually was a League 1 team until recently. we say merge without emerging to your brand well this is the thing right so anyone that knows the ins and outs of the merger rules in football it wouldn't actually be a merger it'd be a business merger because in football if you merge you have to take the lower position so if you're a league one club and i'm a ishme and prem club and we merge in football terms and you're called yellow wonderers and i'm called red athletic and we decide to call ourselves the yellow and reds because we have to do as well with the naming you have to sort of co-brand it you'd have to come down to my league there's no they don't want people merging up the pyramid imagine if you didn't and we just merged with swindon tomorrow like there most of these clubs haven't got massive amount of fans outside of their jurisdiction so the merger thing there's there's a yeah we've got a weird situation at hashtag where like we haven't yet and we've always been open to it and i think it is in our future put a place name in our name we haven't pinned down it to a certain area we've been more than willing to do that there's just never been a compelling business case to do it yet and we haven't actually had anyone like almost want us if you like i've spoke to various councils i'm not saying they don't want us and i don't want to tar every council with the same brush most councils i've spoken to are just concerned about making money and i don't mean for the community i don't mean giving the community the best thing they can do they're businesses they're businesses and some of them run terribly by the way one of the councils we actually play under right now is the most bankrupt council in the country okay they lost loads of money on a solar wind farm fraud, basically, that was a huge documentary about I made, which is Thurrock Council, they can't even put buses on right now.

36:46They've got no money. Okay, I'm going to throw a scenario out there to you. You need this money. You want the right type of investor. You can't have an institutional person that just wants to come in and do the bricks and mortar type thing and run it a traditional way because that completely corrupts the core of what you built, right? But you're also in a space now which is huge, like socially driven sport. We see it so much. It's a hot topic of conversation. There's massive money flying around in it. Can you not just keep the mission that you're going? Could you not put together a Sidemen kind of investment piece alongside you guys.

37:11You get the five to six to seven million investment in. You guys have exactly the same approach and mentalities to developing this. You get the financing to go and create some infrastructure. A local town or whatever would, I'd imagine they'd go for that because look at what Wrexham has done for the area. It's massively boosted tourism and everything around the area. A council would surely want that. But you get to go to the people that are now really at the front end of a section of sport, which is i don't even like socially content driven sport or whatever it is but they maintain your integrity of vision they know what you do you get the right financing you build it from there it's a big part of my plan so we are speaking to you obviously i've got a lot of friends in yeah thanks for spoiling it no we yeah i'd love to put together a salford city type thing with like creators do what i mean like you know when salford city hit the ground class of 92 all these guys like the modern version of that is is on our radar we have had a couple of people like you know so we've done two people who have allowed to invest so far and that cezar aspila quetta acquired four percent of the club in 2018 really out of an interest in esports which is increasingly less of something we're interested in for other similar to women's football actually in terms of there's been this huge bubble in esports it's a bit of a fugazi to be honest certainly in the football scene but cezar got involved and he's been amazing and then a friend of mine is actually a professional poker player acquired 10 of us in 2022 and like i said all that money has been kept in the club earmarked for this ground opportunity.

38:36The fan raise we're doing now, it's like multifaceted. What we're trying to do is we're trying to give the fans a chance to buy a share and we're doing it through a company called Republic. So you've got football clubs that have used it before. Watford done it recently. IFC women didn't help pay for their staging with it. How much euro is it? So we want to raise a minimum of half a million, but really we would like to raise a lot more than that. Right now we're in the pre-registration pace. So like actually, it's a big drop off expected, but if everyone invests the maximum amount they've said they would, we'd be raising like six million at the moment, but it is going to be a huge drop off.

39:04So we want to give the fans a chance to buy shares. I did something very similar about 12 years ago when a Spanish club called Real Oviedo offered people to buy shares and it was one of the first times a club had done that. It went viral, this idea of they had a great story. They were about to go bankrupt but they produced Juan Mata, Santi Cazorla and Amichu. Almost like the West Ham of Spain a little bit. So I've always wanted to do that for Hashtag. I just never had the ask. The plan was to get the ground ready to go. We need two million quid to turn this ground around. How have you priced it?

39:31So the last time we did the investment, so the first investment we had was from Cesar. And it was in 2018. It was a valuation of 2.5 million. And he bought 4 % of the club. And then the second investment we did from Patrick Leonard was a 5.5 million valuation. And he took 10%. So actually, I'm going to leave it where it is, valuation-wise. We have actually had two promotions since then. And we've also signed some much longer term sponsorship deals since then. So the club's in better shape. But it's a really weird one. I mean, this is what you guys do, right? It's really not what I do, but there's an argument where you could argue hashtags worth way more than that.

40:07And there's an argument where you could argue it's worth way less, to be honest, because our league, our positions in leagues, it's really debatable what an issue in Prem Sports, what is life? Because if you're comparing us to another team, you could acquire a team in that league probably for nothing, like in terms of you might take on some debt, whatever. But what is your potential of that team? You know, really, we valued ourselves using a like a blended multiplier. We are really at our core an advertising company, really, if you think about how we make our money. We're our football club. Yes, we're a social media company.

40:35We're almost like an agency in some ways. So it's quite hard to value it in football terms. That being said, we've got like a sort of verified valuation in the sense of what happened in 2022. My main thing here is, on one hand, I want to give the fans a chance to come along for the ride. As we're saying, tag along for the ride, the tags, and feel like they own a club. I love the idea of having to put in your Twitter bio, I'm a co-owner of Hashtag United. I did that when I got in at Rail Loviedo. i want to offer that to our fans we don't exist without our fans been watching us for nine years every single video like they are the reason we exist so they should be able to own a piece of it in my opinion fan-owned football is something i'm interested in if it works but i really want to uncover the more of these high net worth individuals within our community of which at the moment it appears there's quite a few that i'm working my way through right now to see if they can really change the game long term for us i've got no interest in selling a dream to someone and saying, you know, if you invest in this, we're going to be worth this much one day.

41:25There is a case and I can talk you through it, my long-term vision for hashtag and how I think there's a huge opportunity to multiply what you invest. But it's not the traditional football thing because that doesn't exist. In the short term, I want people to come in because it's experientially cool. That's why I got into it. I could have made way different decisions in the last nine years that would have made me more money as a creator individually. But I wanted to run a football club. They're the sort of people I want involved. But I also want people that get it and understand how we can turn this into something bigger.

41:52mentioned being an advertising club when you look at media partners sponsors what do they want today are they just there for the brand are they just there for exposure are they there for performance marketing clicks attribution we've always shied away from any sort of like affiliation links type of thing like that's not really and we can deliver it but like we're not really in that game we're trying to do something cool and we and we are inherently different and innovative and we want those sort of brands. We signed a three-year deal recently with Monster Energy and Monster, they are great. I have to say they're great.

42:25They're new in the football space, but they, you know, kind of like their main counterparts in Red Bull, they just want to do cool stuff. They want to be seen to do cool stuff. They think we're cool. We think they're amazing because they've been helping us do cool stuff. And that's the dream in many ways. You know, we've had big household name partnerships. We're very lucky. Think about what we are. You know, we've had deals with Coca-Cola, Lucozade, Monster Energy, Adidas, Umbro, Hummel. kind of 100k deals oh north of that well north of that and usually we are trying to do like five year deals really where possible sometimes two or three years but what are these deals are they kit deals are they like where are these brands where's that brand association yeah so obviously we've got all the all the normal like advertising spaces that normal football clubs have we have our kit deals we have our kit providers but equally we have very unique deals as well we go to TST every year which is a million dollar tournament we're involved with them but we basically helped launch that they launched with us as the concept to help get us on the ground we've got five year deal with them if we win the million dollars we get to keep that as well which is basically a win-win the monster energy don't actually have any real estate really they have a little bit our kit our stadium sorry a little bit of branding there i know that they'll be amazing when we get our ground because they're really about the real life activations and stuff and we just can't do it we just can't do it as a landlord it's really restrictive to be honest so so real so many reasons why i want us to get a ground like all the ideas and things that we've done over the years we have just as much if not more for match day for what you can do in a ground and then how you can permeate that content online so it's a double win right you've got the match day thing you've got building a massive atmosphere you've got monetizing it in real life and then you've got making content from those things you're doing we just cannot do them as a tenant and it's not even in our interests if we could because we're not getting the food and beverage money we don't see the upside of it if you're if you're a tenant so we need to get our own ground kind of way more important than anything else a hashtag right now to the point where I'd probably take relegations if it came with the ground.

44:15Because that's something you have to sometimes consider because sometimes a merger might mean we'd have to go down to go up. But I don't think we need to do that. I think we can do it with our fans, maybe some of these high net worth individuals. To go back to your point, where's the future? What is the thing? If we can kick on, we need to get ground. We need to professionalise if we're going to get a higher level of football. In terms of the multiplier, in terms of where someone can make their money, you guys know this, right? The money in a lot of the interest in football now He's going towards the multi-club ownership groups and this way of doing it, right?

44:45Can you name me a single football fan that supports a group? No. No, we could do that. We could do that quite easily, in my opinion. No one supports the City group. No one supports the Red Bull group. I do like what the Red Bull guys have done. I disagree. You think people support them? No, I think that you're seeing the concentration of love and affection, not the expansion. You're talking about the expansion of affection from a team to a group. I think you're seeing the concentration from a team to a player and I think now you have people who would subscribe to me yeah that's true that is definitely happening and I think and so I think more than ever you're moving away from diversification I think you are in the traditional sense and you've got a great anecdote on that like my little nephew we did this podcast we sat down with them because they're like not for YouTube obviously for family to I thought it'd be funny to talk to them when they're like seven and five and watch you back in 10 years massive football fan loves his football i go to him what are you going to be doing at 10 years in 10 years time like i'm a professional footballer who do you want to play for hopefully al nasa how mad is that it's because he loves ronaldo anyway that's to your point yes people support players 100 to go back to my point yeah they're not going to support those groups never i like what the red bull guys have done because there's a shared identity i like what there's a deliberateness about it you know they're selling energy drinks so all their teams play high pressing football they hired Jurgen Klopp they need to be energetic in their football because that's what they're doing I like the at least the attempt the bastardization of football I mean let's just be honest a caffeine energy drink jacking up the way they play football to fit the brand of a consumer product I mean if they were doing it and it was anti-football yes but I love high pressing football that's my whole if I'm a manager I'm playing high pressing football like I think that's the best version of football personally everyone has their own you know some people like ticky tack or whatever My point is that it is entertaining.

46:34It's not like they're going, we're selling bricks, so we're going to be really steady at the back. That would be boring. Whatever your opinion on Red Bull, their teams are fun to watch. And the reason they're fun to watch is the deliberateness about their approach. But no one supports them. No one supports the City Group. No one supports those guys. When you look at Hashtag, we're a philosophical idea, is what we are. Are you a child of the internet? do you understand why a club might call themselves hashtag like all these old guys that think it's a stupid name like they don't understand you know west ham was called thames ironworks right that's what we were founded as thames ironworks why because they worked in a factory making iron on the thames yeah it did what it said in the tin it became west ham later man united were called newton heath all these identities change over time hashtag united does what it says on the tin everyone thinks it's a joke name no it's exactly the same as every other football club's first name was.

47:25It tells you where the club came from. We came from the internet. We're not embarrassed by that. So if we were called Brentwood Athletic, because I live in a town called Brentwood in Essex, no one would give a hell of us outside of CM15, right? They wouldn't. I've got people that like my team in every corner of the globe. So the name does what it should do. I've always been open to changing it if there's a business case. I do think we'll put a place in it. But one of the reasons we'll put a place in it is because there'll be others. It's because of the other hashtags and hashtag will become the umbrella term and hashtag united end up will end up being a very clever word because there will be a unification of hashtags in different speaking territories doing different things now when we talk about branching out i'm friendly with some of these guys that own these multi-club ownership groups you know there's a lot of movement now towards tourism destinations you've got like venice fc and like like como and i can completely see the logic in doing that our version of that is social presence so like we don't need to go in the country just got the best blossoming league we need to go in the countries that are undernourished that are huge football fans but don't have something locally to support because they don't they're underrepresented it's actually a huge thing for me politically anyway as an individual i want to represent the unrepresented i believe football's for everyone the reason i've got a women's team is really because i wanted two teams to support and i don't see the difference there is differences obviously but i don't see it as inferior or superior it's football i get to support team on Saturday and Sunday?

48:48Fantastic. Sign me up. There's a lot of people around the world that have to support Man United or they have to support whoever because they don't have anything locally to be proud of. One of my best pals I've known him since I was seven, a guy called Faisal Manji, he's a cult hero at Hashtag. Not the best player, but he played for us in the original years, but he's of Asian descent and I don't think there'll be people listening to me that think I sound like a madman. If someone's listened to this that knows about Hashtag, they'll know exactly what I mean. He was probably the most prominent British Asian footballer in the country for a couple of years because of hashtag not a great footballer solid footballer but there's not a lot of representation for that group in football if i said to use the best british asian footballer most people say michael chopper the point of that is he is a cult hero now he hasn't played for us for eight years right but if you we've got we've got a game on sunday we're playing a premier league all-stars team like yaya toray and all these guys and ray winston i'm playing in it it's like our old boys coming out i mean that's crazy about that is right that is an og 11 that we're putting together of boys like me who started the team and greg halford's also playing in it who's premier league player because he played for us for two years so he's an og this guy was in the premier league who had millions of pounds spent on him he's gonna be playing alongside me and the boys that didn't get in the school team because we all played for the same football club in the space of nine years we've gone from me and phasel manji to greg halford you know and others we've got layton smith with us now he won league two you know we've got internationals anyway i digress the point is that we have an ability to represent people we have an ability to tell stories other people aren't even trying to tell so i i envision our multi-club network down the line as being a handful of destinations across the world that maybe don't have the best coverage right now but are huge in social media huge a great example is a guy called elkin bagu indonesian international i believe he is on ipswich his book still but he's been loaned out last few years he's at bristol rovers for a bit almost every post that he is in on instagram it's like 100k minimum likes right because he's like david beckham in indonesia you know there's a reason that we saw south koreans come over to the prem we can expand in those markets we know how to make it work but then underlying that we will have a shared philosophy and vision for how football clubs should run they'll all do it the hashtag way and then you get into the economies of scale of the business and you start thinking about some of the big brands we do deals with you know we could start activating on a global level then rather than a regional level and we might for example we might we've had two different we've spent eight years under adidas for example we might then be looking at adidas and saying we want to do a whole piece or we might go actually hashtag is going to be the brand now and we're going to become merchandise company as well so there's so many things we can still do can i ask when when you look at like we mentioned that traditional clubs and the evolution to groups not just teams it just made me think of like actually the evolution of other big parts of football and the game we love and going back to content how do you think about the future of media rights and what it looks like in five to ten years well at the top level it obviously is quite apparent that the premier league are going to do it all in-house and whatnot and that does make a lot of sense when they're they have the ability to monetize that themselves at the low level is so strange right because england is such a weird country for football it really is that was such an outlier like it doesn't matter how much a danish person or german person thinks they know about football when i say to them we play in the seventh tier they instantly switch off they think I could play in the 7th tier you know the 7th tier because most countries I probably would be a 4th or 5th tier player in most countries I'm nowhere near the 7th tier in England because the level is so deep the quality is so deep the money is so deep there are players at our level getting paid well over a grand a week if not two not at our football club that is professional footballer money in the 7th tier like it doesn't make any sense to be honest it's amazing don't get me wrong I love non-league this is a massive misnomer with me I grew up in non-league.

52:31My dad was a physio. That's why I took us into non-league. So the baller league obviously is going mad right now. We're massively blowing my own trumpet here, but we basically invented that. So seven years ago, we did something called the Next Level League. It's way before Kings League, way before baller league. It was an influencer league. We had like Arsenal Fan TV, hashtag all these sort of YouTube teams. We did it on a tiny budget. We had one sponsor, Sports Direct sponsoring it. There was nothing like it. It has never been anything like that before. We started it. I'm not saying they copied us.

52:59They might not be aware of it. But we definitely were the first to do that kind of thing. We had a decision to make at that point to throw everything at that or to join the pyramid and to be the weird thing in the traditional setup rather than just doing something weird or unusual. And I decided that setup because I love non-league. And also, I had real issues running a club that played in the league that I ran. I felt it was a big conflict. And even when it wasn't, because I always tried to do things properly, if we won, we'd be challenged. Like, oh, of course we won because it was my league.

53:29so I had no real interest in running a league that I ran a team in and I prefer running a team to running a league so I went down non-league there's another universe somewhere where I did that and we raised a couple hundred million for that like what the Kings League have done and like what Border League have done raised 30 odd million recently do you think they will work? long term I don't know to be honest with you I know their model and I know the guys that run them and I think super exciting they're doing really good things they really know what they're doing in many ways I also I know that this space is very convoluted right now like look at Germany for example they've got the Icon League they've got the Baller League Kings League were going to go there Kings League were going to come to the UK I think Baller League have beat them to it now they've signed up all the huge talent Kings League are in Germany now yeah they've got three exactly I remember talking to them about Germany have Baller League beaten Kings League just on execution that's hard in England probably I don't see how Kings League can do it now where is Kings League well Kings League is starting in Spain they've got the Americas League they've got their World Cup thing they've got Germany now so they've raised a lot of money a lot and they're very good at what they do I would say the Kings League guys and Borla League are very much emulating them, but they're ahead of them in this country.

54:32My fear is, first of all, I know that because that space is so competitive right now, so many people trying to do it. They're all going to take chunks out of each other. And I wonder if they will just end up on the battlefield wounded because there isn't enough attention. You can't watch them all, right? So they're so busy trying to beat each other. I think they maybe destroy the space with saturation, personally. Were there any requests and appetite to get you and some of the hashtag brand involved in that? because they've taken people in and around We've got three of our players Three of our players playing in the ball league But not obviously directly related to hashtags so they're leveraging themselves separately Yeah so I don't have a I know Felix who runs the ball league I've spent some time with him I don't give I know they also were speaking to me at one point about being a presenter and commentator I commentate the side main games I was commentating in St George's Park yesterday for the Emirates Fives I don't have an answer as to why they didn't I think it's partly because we play in TST which is considered a competitor and we're three years into that partnership.

55:27They even arranged the Border League final to clash with the TST final this year. Well, I think they might have moved that now. That's what I'm saying. It's so competitive, this space. Not everything's competitive. It's, they hate each other. This is my observation. I'm not motivated in that way at all. I don't hate anyone. I don't not like the other teams. I want to beat them. I want to beat them. But if they, I actually enjoy competition. I enjoy, you know, most of the teams that we're competing with aren't doing it the way we're doing it. So it's not really a, we're probably competing is just as much of a YouTube channel as we are the football club.

55:56But my guess is, you know, the baller league model, they're paying these creators a lot of money to be in it and to be present and to care. Some of them care more than others. I think that's very evident if you watch it. I don't know where it is in five years. I don't know where it is. Are the audiences good? Very good, very good. Because the only thing that matters is consumer demand. Yeah, but it does hold. So what happens in five years? What happens in five years? Basically, if they can keep paying that money and they can keep those guys engaged, then maybe it's a thing. but and it's a lot of money they pay but if they're making profit then yeah but in five years if they can't keep paying that and those players move those presidents and the and the influencers that are involved move on what happens what they need to do is they need to there's a couple guys i know everyone in ball league very very well there's a couple guys particularly who really care about their team and i can see them like building brands off the team like angry jeans united sharky they really care about this stuff i'm not saying the others don't i'm just saying like it's evident that some are really trying to make something from it and i could see them even entering their teams in non-league or like trying to create a brand a 24-7 brand out of those teams that's what they need i do think they missed the trick obviously unbiased but in england different to germany maybe there wasn't as much of a space pre that i know you've got the delay guys in berlin but they have an existing ecosystem they have hashtag they have the sc dons you may be familiar with they have these teams that have actual inherent rivalry like we get on me and the Dons guys but ostensibly there's a real rivalry they were actually going to play for the first time this summer if you'd put I don't know if you saw the draft day of border league but it was a little bit of a production wise it didn't go great and it's a bit long and they know that they admitted it themselves that whole vibe would have been so different if you had hashtag and Dons in there because we'd be coming for each other like and these guys like Beatty squad now you need the big dogs without the KSI's and the chunks is of course it's not going to work I'm not going to name names but there's a couple teams in the border league that are adding very little value right now definitely and no one needs me to say that if you remove them and you put in these guys that actually genuinely football clubs that are in the space completely irrelevant to being border league and competed i think you have a real winner because then you have teams that continue to get people invested in the story can we actually just use that as a segue to talk about some of the athletes piece because we've talked about how athletes as brands have just become such a huge thing and you said something earlier and before we came on air about a story when you were working with Vincent Kompany and about a different way of thinking and how he was.

58:16Do you think we, as like an industry, do you think football clubs as an industry, utilize the unique personalities and characteristics of some of their talent to create more value for their assets? So I think like, there's, football is like everything. To be a footballer, you have to really, you know, win the lottery, really. Like, you've got to be amazing, you've got to have great genetics, you've got to be amazingly hardworking to get through. So the majority of them fit a certain mold. They've sacrificed other things, to be a footballer. There's a handful that just stand out above the crowd and they're just exceptional.

58:48And Vincent Kompany is definitely one of those guys. Like anyone that spent any time with him would know that. You know, there's a great story that I was told when I was there, which was when he was 18 and he was playing at Anderlecht, Man United tried to sign him and he was playing in Anderlecht in the Belgian league. What a great move that would be for an 18-year-old lad. And he said, I'll come, but I need to finish my degree because he was studying at the time. And Fergie said, you come to United, you're a footballer. You're not a university student. you know this is what you do at United and Vincent said okay no worries and just didn't go ended up going to Hamburg and then ended up at Man City to have the volition to do that at that age and to know that it was going to be good decision long term you know who knows what would happen if he'd go to Man United at 18 he could have he had a great career it could have been a good move for him football wise but he wanted that degree he ended up doing an MBA at Manchester Business School you know he was he had multiple businesses by the time that I worked for him he was so interested in everything outside of football, whilst also being 100 % dedicated to football, a leader of men.

59:46Why is it that there's these European businessmen, athletes, Juan Mata, Cesar Azpilicueta, Gerard Pique, Vincent Kompany, and the UK footballers seem to be very behind? It's a great question. I thought about that. I don't know if I know the answer to it. I do find that it's not even just that, right? It's like you listen to some like Giorgio Chiellini. why does he speak fluent English? He's never played in England so why does he speak fluent English? Why does Buffon speak fluent English? I think we are not challenged enough like the reason they speak English first of all is England English is the dressing room language even at a club like PSG right because there's all different nationalities in there and it's the one that you kind of learn to speak even if it's just basic but these guys I'm not saying they all do obviously so many of these guys just impress me Spanish footballers in general I've never had a bad experience with a Spanish footballer Juan Mata I've had a few things with him incredible guy obviously Cesar like we don't have okay we've got some guys yeah standing above the parapet a little bit got the rashford's got these things in my opinion i don't know these guys personally in my opinion some of that is you know not all them so people behind them well that's it exactly you know mario goetzer okay for example he is as good as my investing team he is hunting like venture deals sending them to me from planes where he's traveling like i'm looking at this market and i found this adjacency how do you think about that yeah he's a serial investor so yeah he loves it so i have an opinion and it's hard to like concisely put it down but i think a huge amount of that is a broader social part of where football sits in this country and the amount of sports that we have that capitalize our time if you look in europe you look in spain you look in germany the majority of their major national sports right football is at the heart of that whether you're from a high income family low income family whatever it may be it really extends across i think opportunities extend and focus is narrowed towards a sport.

1:01:40Over here, we play football, rugby, cricket, tennis, golf, whatever there is. There's different types of stuff. There's basketball now coming through, all of this. And football socially in this country is mid-lower income. It's a lower social sport. And rightly or wrongly, private schools tend to be rugby schools, don't they? And so, you know, you could have people like, and I don't know, and I'm really speculating, but, you know, Johan Matos, Cesar I don't know their family backgrounds or whatever it may be, but there's a high chance that if they were hyper-intelligent when they were young or were really interested in this side, if they were in England, they probably would have been either off their own back financially or scholarship-wise.

1:02:18They could have easily gone into a private school or an institution which pushed out this type of sport. They may have ended up playing a bit of football, but hey, they would have also played cricket. They would have also played rugby. Do any of those people make it to football? No, because you need to be so dedicated to that. And also, you've got things like the, I'm not saying it's a perfect system by any means, but in America, for example, you spend some time at university before you go into professional sports. Now, most of them are just playing the sport, I know. But the point is, some of the ones that don't quite make it, they end up with a degree as a side effect.

1:02:44So we definitely don't have it all right. I've got a theory on one of the things you just said there as well. So I have many... I didn't used to, but I massively get affected by the weather now, like in a good way. Like when the sun comes out like this, I love it. I didn't need to care at all, but I love it. And I wish football was a summer sport in this country. If you play the lower leagues, it's a real grind in those winter months. We've always played on 4G to avoid that scenario. But when you play away, you have some terrible pitches. No real football can be played on them. Your game's called off constantly.

1:03:13I look at a season like a TV season, with its peaks and troughs and its narratives and its storylines. So when you haven't got a game one week, it's really annoying. You lose an episode, right? Dude, I can't imagine that. A last minute lose an episode. It happens all the time. And the grassroots, particularly if you're a Sunday league player, you know the struggle of either getting a game on in ridiculous circumstances or not having a game. So we need more, obviously, artificial pitches. but also if it was a summer sport we would fix that problem pretty quickly you know why it's not summer sport cricket is the reason cricket now i'm not against cricket i'm not a cricket fanatic but i'm not against it in any way and this will upset a lot of people if you move football to summer sport cricket would probably die that's what would happen and and it's not just that the real reason that football is a winter sport is because of the shared resources there's still teams now that share so they can't play home games are like in april because the cricket season started and they literally share the same pitch.

1:04:02Well to the point like it would die whether you believe in grassroots or not it would die fundamentally because broadcast only has X amount as well and right now if you have football on the summer Sky choose football not. Of course. And I get it maybe that's a big thing for the country we need to protect cricket I don't know but I would fundamentally enjoy football a hell of a lot more if it was a summer sport for sure and I think it would make more people want to come and play in this country you know coming to play for no disrespect but going to play Newcastle in January like when you can play for Madrid or Barcelona there's just no way you win that battle there's no way you win that unless you go pay a lot more money so yeah i do believe that is is a cricket is a big factor in that but yeah what you're saying could be true can we do a quick fire so i love this one which club creates the best content in your mind oh wow definitely in the origins of youtube it was man city they were ahead of the game amazingly and i also helped them sign their first esports player as well because i was the first person to sign an esports player really in football but then I helped West Ham and Man City get into it I knew Man City would be on it so they've been very good they got their money at the right time to be ahead of the curve on that now I mean you could say Wrexham you could put Wrexham in the convoy couldn't you they're just storytellers yeah probably is we go to that TST every year and it's crazy man Wrexham are the home team you go to America and everyone is either in a Wrexham shirt or a Ted Lasso shirt it's mad people in England don't realise how big Wrexham are in America you don't realise like they are huge in America but this is my reason why you short the MLS and it's because every single person I know in America who's a bloke in a certain age range has a English Premier League team what happens though if they sort the promotion relegation situation and they're trying these little things I just don't think they care because they want quality products well they also you know this is the thing I've talked about loads before I think you'll be all over this I read that book years ago was it Soconomics America's the most capitalist country in the world but they have the most socialist sports the sports you know your last pick you get the first pick if you're the worst in the team it's very rewarding social idea but they're not because ultimately they're gate kept so yeah they protect you if you're in the league but no one can get in unless you've got a billion dollars that's why they buy english clubs is because to buy an mls club is billions of dollars you can buy wrexham for two million right if you could do that in america if you could acquire a club in the fifth tier of america and take on that disney story there's no reason why ryan and rob couldn't have done that of an american team they had to come to wrexham to do it you know so so yeah i mean that was not a quick question a quick fire answer yeah i think probably rexham are leading their way after us i'd say i don't think we make the best content to be honest we actually are quite formulaic in our content now i think we have the most interesting origin story what about the way you make content would you most like to change i just liked i'd love to cover our women's team more they're exceptional they're so good and it's such an amazing thing to be part of i'd also love to have more female presence in it off the pitch as well like you know it's very hard it's a big problem in football you know we just hired a new men's team manager i've always said because our old manager we inherited them when we took over the women's club that i'd love for a women's manager to follow them we didn't have a single female applicant no one applied for the job we got a grant this year from the national league this is specifically to put our female players on coaching courses because they want to increase female coaches so i can literally you know not only are these courses quite hard to get on and they can fast track them to be on them but they're expensive.

1:07:22So I can say to all our players, you want to be a coach, I can pay for it for you, and I can get you on the next course. Who wants to do it? Not one of them said yes. Not one of them wanted to do it. That is a big problem in women's football that no one's really talking about. There's a huge lack of uptake. Huge lack of uptake. You know what a lot of women's football is? And I'll get some stick for this. A lot of women's football, the debate around it, is people arguing what should be done who don't watch women's football. Like this wolf stigma, all the stick wolves got. You see the comments on the post about how critical they are.

1:07:50are you going to women's football on Sundays and are you watching women's football are you actively supporting women's football you've got an opinion on Instagram you're telling Wolves why they should do what they should do but do you support women's team I guarantee you most of them don't I guarantee they don't that's the problem we've talked about investment who would you most like to bring in as an investor you can have anyone no the boys there's a load of them in the YouTube scene with me that I think is just a low hanging fruit you know that would protect our identity and I'm not going to naming them individually I'm having conversations with a lot of them now but what about anyone that's invested in sport outside of that that does it really well that you think that we're kind of like a Ryan Reynolds but let's not use him because it's just obvious but you know someone like that see I'd always lean towards people that I personally like and vibe with you know we actually had chats once with Post Malone's manager at one point weirdly he follows me on Twitter and I still don't know why I think he must have watched my FIFA videos or something back then he's a bit of a geek like me Post Malone like he's a bit of a secret geek but he would be a very interesting person to work with like you know I'm a bit of an old soul so I like I'm like a Bob Dylan fan all these guys I don't think he's looking to the best football team I don't think he'll help us that much either to be honest but yeah I don't know man like obviously if someone like Mr Beast came involved it would change everything but ultimately I'm not necessarily on that wavelength I wouldn't say what about the way football clubs are run today will change most in the next 10 years well this is a controversial one but I personally believe heading is going to come out the game heading yeah i think it will come out of the game it might be 30 years the minimum that will happen is that i think you won't be able to contest headers so heading will be only something you can do kind of like a high foot you know you can have a high foot you just can't have it near someone else i think that might happen with heading but i think eventually you won't head at all i mean it's already happened at the kids level you can't head it now until you're 12 you can't head until you're 12 really so that's just a concussion i just i have personal experience with this so i actually stopped playing wiggly because of concussions i was someone that built their life for their football career career my football experiences were built around heading i was pretty good at it and yeah so like i actually identify with that like you know i love harry maguire like i think he's a legend because he's a big slabhead like as a footballer i love intricate football too it's like britishness as well is about getting up for a big header isn't it so it's very hard for me to to make sense of these two things but the rational side to me from experience knows that it's terrible for you, man.

1:10:13It's so bad for you. You know, when you head a football, it is essentially a collision of 40 miles an hour. That's what it is to your head. You know what? There is no, name me a sport where you use your head. Well, I mean, put your head in dangerous positions versus use your head is different, I guess. No, yeah. I mean, you get punched in boxing, but you don't use your head. Football is the only real sport where you use your head. Yeah. Right? And it's not going to continue. Yeah, to use it as a... Use it and you hit a ball that could be traveling 80 miles an hour. you get kicked in the head with a ball from a free kick or something, that can ruin your life.

1:10:45There's a lot of footballers that are big behind this. Mark Bright, Alan Shearer doing a lot about this. There's a massive link towards dementia and football in later life if you've headed the ball. I'll bastardise these stats now, but it's something like 600 % more likely for you to develop dementia in later life if you've been a professional footballer. Specifically if you've been a big header of the ball striker, centre-back. There's just no way it survives it, in my opinion. There's no way. And there's a really interesting team in Gibraltar that have actually started pioneering. They all wear headguards now in football.

1:11:13That'll come in. That'll come in first. They'll all be wearing Peter Petr Cech headguards to protect your brain. But it's going to 100 % come out of the game. It might take decades. There's no way it survives. The data speaks for itself. And that's the other thing people don't understand about football, right? Or everything in life. Everything changes. So many people are sitting there going, no, never do that, never do that. They used to allow the goalkeeper to pick up passbacks. How boring that was, but it was like 100 years of football before that changed. you know offside rule used to have an extra player that had to be there to play you on it's all going to change I think offside could potentially come out I mean Marco van Basten requested that when he was the head of innovation for FIFA this is a great example of hashtag right he said that was an idea next day we filmed an offside game put it on YouTube it's got like a million views now because I knew no one else was going to do it let's actually test it what happens oh it turns out the score is about 12-11 and it turns out it's pretty horrible to watch because strikers just stand in the box and goal hang but we can actually test that stuff live PK Gerrard Piquet has come out recently and said he wants neither team to get a point for a nil-nil I like his thinking but I think it's a bad idea because what that is going to continue to create the gap between the good clubs and the weaker clubs if you're Burnley and you draw a nil-nil with Man City you've got to get a point for that that's hard so there needs to be maybe a different incentivisation like maybe you get you get one point for a nil-nil and two points for a score draw or something I don't know but who knows the point is it's all going to change things like the baller league and tst and all these things my personal belief if i had to put money on it right now probably they won't be around in 10 years if i had to guess but they will make enough noise that they subsequently impact the mainstream football mainstream football has to adjust and change we're seeing it happen now that they've got to bring a stop clock in i feel so passionately about that the problem us football fans what we're not able to do is we're not able to see it with untrained eyes so i really try hard to do if you try and watch football with someone who doesn't like football.

1:13:06It's so bad to watch, honestly. Final one, final one for me. Creator-driven sport. So YouTube boxing, content creation. Why is it good for this industry? Sidemen Charity Match, you mentioned, you commentate on it. Clearly that's his most popular piece of content so far this year has been one of the videos that came out of that. Why is this so good? Yeah, I mean, I think I could turn it on his head and say, why is it not good? Like, you know, anyone that thinks it's not good, there's not really, Jerry Barton was having a go at them, wasn't he? Because they got to play at Wembley. it's like I think it's because you didn't get to play Wembley Joe I've played there five times by the way no the point is like of course it's good like do you know how many people watching that game that aren't active football fans for example do you know how many people who like I just said about the rule sets and how it can be like time wasting is a huge issue and football has to come out people ask me when I commentate the game how was it how was it because I commentate games every week right I'm like do you know how easy it is to commentate a game that has 19 goals like it's the dream I just choose when to stop talking because there's so much going on.

1:14:05It's the nil-nils that are the problem. That's the problem in football. Not necessarily nil-nils because you can get great nil-nils. The problem is we have got so entrenched in how things have to be done. It's such a big thing, football. It's so hard. There's a reason we had VAR and goal line technology and all these things last. Why did rugby and cricket and tennis have them all 10 years before us? It's not because we couldn't do it. It's because we're scared. They're scared to change something. I did this baseball project a few years ago randomly. and you ended up learning how to play baseball.

1:14:32And there's an issue there with basically the pitchers have got too good, right? Pitchers have got too good. And I observed this straight away. As a non-baseball person, I watched it. I went, they don't really hit the ball, do they? And they were like, oh, it's a huge problem in baseball. I was like, it's quite hard to hit a home run now, isn't it? Yeah, the pitchers have evolved and got better quicker than the batters can handle. So they're throwing these rapid balls, right? So I'm like, why don't they just move the mount back? Move the mount back, make it harder. And they're like, yeah. And I come up with this after watching one game, right?

1:14:57Because this helps to not be involved sometimes. and that's exactly what we need to do. The reason we can't do it is if we do that, you know, baseball is a data game. All they care about is data, data, data. Moneyball came from baseball stats. If you change that, you can no longer compare a single pitching stat for the last 100 years to the modern day because it's further metres back and they lose all the data. But that doesn't mean they shouldn't do it because it's a problem because I'm coming to you as a non-baseball fan watching and saying, a bit boring, they don't really hit the ball much.

1:15:25What's the whole point of baseball? It's not to not hit the ball. Of course, there's an art in a good pitch. But you need to see home runs. If you don't see home runs, you've got a problem. So these sports become too big for their own good, impossible to change. And then you see things that come out of nowhere, like paddle or like these other sports that suddenly capture people's imagination because they just get a bit stagnant. And the sidemen is a great example of an antidote to that. It's not great football, but it's not saying it is. They're not said that they're elite. They're saying we're going to put on a show and you guarantee whatever happens when you watch a sidemen game, it's going to be entertaining.

1:15:57They know how to make entertainment. Amazing. I loved it. Thank you so much. You've been fantastic and so appreciate you coming in. No, my pleasure. Thank you very much. I appreciate it. I feel like we may need to take a breath after that one. What an amazing show and a huge thank you to Spencer for coming and talking to us about it. As he said, he dropped us a note a few weeks ago to see if he could come and tell that story. And I'm so pleased that he did because that is a very, very different type of conversation to the one we normally have. and a different way of looking at ownership and managing a football club in this country.

1:16:32It's very hard to argue with the success that they've had and it's fantastic to see things be done differently but it does highlight some of the major challenges that do exist within English football and broader sport you could even extend it to when accepting change and different ways of doing things that may disrupt the established order. We really love doing it and again a huge thank you to Spencer for joining us. Now, if you want to hear more from today's show, you can do so by going to YouTube and typing in Business of Sport. But before we leave you, a special one for you today as we have a very exciting announcement to make.

1:17:03We have just launched our Business of Sport Patreon and there's a very good reason for it. We love engaging with you once a week on our core shows and we hope that you enjoy the conversations that go on. But there is a whole world of opportunities and content and access that we are yet to bring you that this channel is going to allow us to do. It's going to allow you to get involved in asking the guests the questions that you want to hear. It's going to allow you to suggest and have an influence on which guests we're able to get on the show. We want you to be more involved with that core show, but also we want to give you access to everything that goes around it.

1:17:40That can be merchandise, can be great tickets to events. There is so much here that we can offer and provide you, the audience, to get involved in some of the fun that we have in many different ways. We'll do bonus shows where we reveal some of our exclusive insights and experiences of recording some of these episodes. So if this is something that you're really keen to look at, we'd love to welcome you to the page. I've put a link in the bio below, which takes you straight to our Business of Sport Patreon. The first week of it is free, and there are many different tiers in which you can get involved at different levels to see the different things that we have to offer.

1:18:14So please click, take a look, and see what you think.

From the publisher

Today we’re delighted to welcome Spencer Owen, Founder & Owner of the iconic Hashtag United, to the show. This is one of the most unique organisations in football. Why? Well it was founded on the internet before becoming a successful men’s and women’s team competing in English football. Spencer, or Spencer FC as many of his fans know him, built one of the strongest online brands in football, with over 2m YouTube subscribers regularly engaging with his channel. 

When he decided to take Hashtag from online concept to physical sports asset, unsurprisingly it was met with confusion and ridicule by an industry not known for it’s acceptance and embrace of change. As a result, this show is one of most interesting assessments of both what makes football so great, and where there are major opportunities for change. It’s a very different take on the football owner and executive shows we’re used to, and that’s why we love it. 

This is sport for a modern age, packaged in a conversation explaining how a club that has more subscribers than many Premier League clubs has created a new blueprint for team ownership and management.

On today’s show we discuss:

SpencerFC to Club Owner:

  • What was the first step in becoming one of the most famous football ‘influencer/streamer’ and how did that lay the foundations for Hashtag United?
  • This is a club born on the internet; from creating a community online to turning those fans into active sports goers.
  • Influencer driven sport has become a far more recognised phenomenon, but what was it like in the early days taking creators into real life football matches?
  • This is reverse engineering a football club; why building a fanbase before they had an on-field product has given Hashtag a unique opportunity 

Business of Hashtag

  • “We are at our heart an advertising business when you think about how we make money”
  • Playing in the 7th tier of English football does not deliver big revenue, so what have Hashtag done to make themselves so commercially attractive.
  • How not owning their own stadium is an issue they are looking to resolve and why a physical home for their broad fanbase will elevate the team’s identity.
  • Raising money is next on the agenda but what type of people is Spencer looking to bring into the ownership group?
  • “We are the opposite of Wrexham”

Dealing with Criticism…

  • How naming the team Hashtag United created an unforeseen issue yet remains one of the most important things about the club.
  • Is there a problem with creating a model dependent on views more than results?
  • The story of how the club has used broader issues and opportunities in women’s football to create a really successful team.
  • The 3pm blackout and the issues that it hides…?
  • It doesn’t make financial sense to be promoted in non-league football! What does Spencer mean by this?

CLICK HERE to check out our newly released Patreon account for bonus content and exclusive giveaways!

https://patreon.com/BusinessofSport

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Spencer Owen, Hashtag United Owner: ‘From YouTube To Building The Most Unique Club In Football’ (Ep69)Business of Sport · 1 h 18 min
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